Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

Purchased a brand new Whirlpool hot water heater, but it has never worked properly. The 1-800 help line has been no help at all. Every call results in another step we have to complete before they can fix the problem. Bottom line - never, ever, ever buy a Whirlpool product. They dont know the meaning of customer service.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

The AquaLift self clean is a joke! Doesnt clean at all! Has to be consumer fraud, calling it a self clean. Ive owned electric self clean ranges for 40 years, that did great jobs. This does zip for cleaning! Unbelievable! Should be a rating below 1 star!

Thank you EPA for requiring water limits on manufactures of washing machines. As a result, I am forced to use the deep water and extra rinse functions to get clothes half way clean. So much for saving water! This Whirlpool Cabrio machine cost way too much for such lousy results. Additionally, I have to purchase a special product and clean my machine every month or two. Ridiculous!! I yearn for the old days when I could wash my clothes and they would actually come out clean.

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and after installing it noticed code Door appeared and that there also was a dent on side. They replaced on Mar. 19 and we had the same Door code problem. Called Whirlpool and they sent out a Tucson repair tech and he ended up coming out at least six times changing 3 switches, 2 cams, 2 brackets, control board, and line filter. Still had problems and Whirlpool requested he call their tech and he did and they told him to make the same changes and he told them he already did all that and there still was a problem. Then Whirlpool told him to switch some wires on control board which did not solve anything. Then second thing they told him was to file and clean door brackets which also did not solve the problem. We called back to Whirlpool to tell them we did not want this defective microwave any longer as all these repair trips were not solving anything. They wouldnt give us a answer right then and said they would call us back 24 to 48 hrs and we are still waiting. We will never recommend Whirlpool to anyone nor ever buy from them again.

Whirlpool White Ice gas range with aqualift technology. Whirlpool uses a self-cleaning technology called AquaLift to clean the oven. It does not work. It does not clean the oven no matter how many times you run the cycle. I have contacted Whirlpool 3 times and they did respond. They first suggested buying their oven cleaner. I purchased the oven cleaner and it did not work! They then said that aqualift will only clean the bottom of the oven (it does not). Who buys a brand new oven that does not have a self-cleaning feature? I read reviews online prior to buying this oven and unfortunately for me, there were no bad reviews. However, I just checked again and there are numerous reviews stating that aqualift technology did not work for them either. This oven bakes but it does not clean and Whirlpool will tell you not to use oven cleaners in your gas oven because they will damage the surface of the oven. I currently have a very dirty oven and no effective way to clean it! Do not buy this oven if you want a self-cleaning oven. This oven should be recalled and money refunded. I would never knowingly buy an oven that does not self-clean. This Whirlpool with Aqualift is not effective and the company had to test this before it was marketed. I do not know which brands to recommend at this point as I am stuck with a Whirlpool gas oven that does not self-clean. The oven is only 1.5 years old so I will be stuck with this oven for a few years. Do extensive research before you buy any appliance.

I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and cant see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why arent these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESNT WORK IT ISNT MORE EFFICIENT!!!

Apparently the planned obsolescence period for Whirlpool ovens and microwaves is 11 years. Last month, we had to get the oven repaired, and now the microwave has stopped heating. Coincidence??

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

My old GE was better. I have to clean my Whirlpools filter once a month due to hard water - was wondering why my plastic cups had a white film - that was why. I have to put the knives and forks with the points facing up. My old dishwasher I could put the silverware in any way I wanted in the silverware compartment. My old one was quiet/my whirlpool I can hear it from the bedroom????

Ive trusted Whirlpool washers for 20 yrs. Ive only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

We purchased a brand new Whirlpool water heater from Lowe’s two years ago. The water heater is not heating properly, and I contacted customer service to inquire about their great warranty. I was very disappointed with their poor customer service, but above all, their warranty. They emailed instructions to run a test, which did not resolve my issue since I still run out of hot water halfway through my shower. Mind you, its only one person in the house for a 40-gallon Whirlpool water heater. I have replaced the heating elements and thermostat, and it is still not heating. I contacted Whirlpool customer service, and they are refusing to replace it, stating that the water heater is working. I will never buy any Whirlpool appliances again. They do not back up their products, and their customer service is worthless. My recommendation is not to buy Whirlpool products.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

My husband and I purchased a Whirlpool over the range microwave in 2005, model number MIX155XHPT-1 and serial number TR S 30 32419. At first the top vent broke then the opening side broke off. Then the whole side of the closing door broke off. Now the whole door wants to fall off. I would have never expected this from Whirlpool, but it happened.

This microwave is one of the best Ive ever used. Ive had several brands from generic on up and this one takes the cake. Its very reliable. It works excellent and heats up fast. Ive had no problems with it working to full capacity or any fear of it breaking down. Its pricey but well worth the cost if you want worry-free warming and cooking.

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.Very disappointed with Whirlpool for not backing their refrigerator. And don’t buy from Home Depot. You can’t return if you buy it. And I have a warranty on it and they have a lemon law 3 repair calls for the same thing and they will take it back. Not true. I will be calling once a week for 5 years until they get me some ice. They don’t deserve a 1 star.

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

I bought my home in 2010 and less than a year my Whirlpool microwave started forming a crack near the handle and today August 22nd, my husband and I are looking at it thinking, this is totally coming apart! My Whirlpool refrigerator had issues also. Stopped cooling less than a year, and I am thankful I had a warranty with it. Of course it was still under the manufacturers warranty. Use to be able to depend on WHIRLPOOL. Now you feel like youre in ONE with their products!

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

Our 2.5 year old Whirlpool top loading clothes washer started leaking from the bottom, enough to form a sizable puddle that ran under the dryer all the way to the wall. It was still under warranty so we called the company and they recommended a repair service. Guy came couldnt really identify the exact problem but said hed order parts to stop the leak. That was 6 weeks ago. He cant get the parts despite us calling about every week to see if the parts came in. So for the last month weve been taking our clothes to a laundromat. There seems to be no end in sight to this problem. Seems stuck between Whirlpool and the repair service and were the victims. And, oh yeah we got a note that says our warranty is ending soon.

I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.

I just bought a Whirlpool Gas Range from Home Depot on 11/11/2014 and I am having problems with the oven. It is still under warranty and have five year protection plan. I called to have the problem fixed. Two technicians and the oven still doesnt work.

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

I also have the same water running into the refrigerator problem that so many people have reported. Im about to throw the Whirlpool out and start over. It is such poor business that whirlpool wont admit that the appliance has a major problem and fess up to correcting it for owners. I will never buy another Whirlpool appliance and will warn everyone to also steer clear of Whirlpool.

Oh what a tangled mess you weave! Inappropriate water usage and bad agitator. The brain is not flexible. Most of all it locks me into a contract of this is it, do or die, you have no other options but to start again. It puts my clothes in abused mode! I say no more, taxes will bring me to buy your competitor. It is very large and way too heavy to move anywhere. No!!! I will never buy another. To the point with all required letters involved, No I will not recommend this (Cabrio washing machine) to anyone, or give it to a friend!

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess Im stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

Do not buy Whirlpool or Maytag appliances. They do not stand by their products. We have purchased 2 washing machines in the past 8 years. Both of them quit or broke almost as fast as we got them. The customer service agents were pleasant, but they would not help us at all. The machine we purchased has a design flaw that they will not acknowledge. They have been contacted by us several times and cant fix the problem. They need to correct a design flaw that is in all their machines.All of our clothes get encircled around the agitator and the machine gets off balance. We have to untangle our clothes from the agitator and pull them apart by hand. They make bad products, including a Whirlpool refrigerator that broke within a month of us buying it. They care about selling these crappy machines. Buy a GE, Bosch or LG. You will get a machine that works properly as soon as you hook it up. We have had their representative out several times to our house and they could not repair it. The repair techs have told us that Maytag and Whirlpool clothes washers are no good.

Ice maker continuously freezes up & have to pour hot water into the ice maker to get the ice maker off the mounting. VERY ANNOYING, A DEFECT IN THE UNIT= NEED CLASS ACTION LAWSUIT ON THIS.

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

I took the time to read the owners manual, and then ran machine (washer wtw5000dw0). Using an affordable HE approved detergent (Xtra), I had no problems. If the washer doesnt fill or drain correctly, look up how to recalibrate it, was easy to do because I did that after transporting it. My clothes are cleaner, and I am using LESS detergent!

I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.

The company I work for bought a new washing machine a couple of months ago to make it easier for those that do the laundry here. The washer was suppose to be this great washing machine which has turned out to be the biggest piece of trash on the property!! Every couple of loads you have to turn it off and hopefully the computer in this Whirlpool cabriolet will reset so you can wash a load of clothes. You have a 50/50 chance it will work. DO NOT PURCHASE THIS MACHINE. IT IS THE WORST WASHING MACHINE IVE EVER USED!!

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

My wife and I purchased a new Whirlpool gas range (Model#WEG745H0FS0) almost 2 years ago. Woke up one night to the smell of heat and the oven had come on! Thank God we were home. Very dangerous! Repair is going to be expensive! Havent used the oven portion in about 3 months now. And Thanksgiving is just around the corner! Any assistance is greatly appreciated.

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

The washer in this set is my biggest complaint. I have followed all instructions and tried different methods time and time again and the clothes never come out fully clean. I too experience all the other complaints on this site as well, stuff still left on clothes, dry spots, stains not removed after being pretreated etc. I did some research before buying this set and saw some good reviews, dont know who wrote them but obviously they were highly inaccurate. This is my biggest purchase regret ever, as this set cost about $2500, so disappointed.

We bought the Whirlpool Cabrio set from Sears in February 2010, for our second home. We counted up the weeks we have actually been here since then, it is about 10 weeks. We figure we used the washer about three times per week. So, we have gotten about 30 wash loads from this washer and it dies mid-cycle. We assume the motherboard crashed. It kicked the breaker. Lid was locked and we couldnt get it open. The washer would not power up. Repairman arrived three days later, got the latch opened but couldnt figure out what was wrong with it. He said it is probably a board and it might be better for us to replace. He wants to pick it up tomorrow to take to his shop. I called Whirlpool to complain. I know the one year warranty is up but to get 30 uses out of this expensive piece of junk and not get any consideration from the manufacturer is not right. I wish I had seen all these complaints before I bought it. No Whirlpool ever!

Whirlpool Du1100xtpb3 dishwasher: The spring on the latch keeps coming off (3 times in two months). The service repair man charged me for replacing the latch when all that was wrong with it was the spring. That being said, now we are fixing it ourselves. For your information, there is a paper in the bottom of the dishwasher that tells you what is wrong by how the lights are flashing. So each time we replace the spring, we have to reprogram it by pushing a sequence of buttons. Still, I cant figure why the spring wont stay on. Help me if you can.

Purchased washer Aug 2012 and has increasingly been leaving white residue after wash cycles. Have used the Extra Rinse function to no avail and use half the recommended amount of HE Tide. Now I have to run the Rinse, Drain, Spin function twice with darks to remove the residue. I have also been doing the monthly maintenance which has not helped at all. This machine seriously detracts from the Whirlpool name and if they are unwilling to fix the problem, it only publicly displays the companys integrity.

After 5 service calls for cooling problem, under extended warranty, refrigerator was replaced. Had purchased 3 water filters directly from Whirlpool before problem. Could not use these filters in replacement model. In spite of that fact & filters in unopened factory package, Whirlpool would not refund the $100 purchase price because I DID NOT RETURN THEM WITHIN 90 DAYS OF PURCHASE, even though I wrote to their US president. Really unfair treatment & they could care less that I had to replace a defective product.

I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.

Whirlpool sent me a different part 3 times and hot water tank only work for a few weeks, then the pilot light goes back out. They never offered any more help.

Whirlpool 50 gallon water heater - I bought a high efficiency tank water heater less than 1 year ago from Lowe’s. It stopped working after 10 months. Lowe’s indicated that it was a manufacturer issue so I called Whirlpool. After talking to the service rep, they said they would send a part, which I would need to install or call a plumber. The part didnt show, so I called again. This time I was told that they needed to confirm the problem with a local service tech. We are now at 5 days without hot water, and it looks like it is going to be another 3. Dont buy Whirlpool. Lowe’s has tried to help but cant get anything done either.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

I have a Whirlpool built-in double oven. It is 7 years old. The top oven has overheated 3 times with food in it and it locks the door. The oven beeps and says, Too hot, and locks the door. Luckily I was in the kitchen when it overheated, so I could turn the oven off. After turning the oven off, the oven has to cool off before the door will unlock and the food can be taken out. By then, the food is really burnt.I called Whirlpool to see if there is a recall and they said, No recall, and the oven was out of warranty. So I called the repair shop. They said it was the control board and they were not sure they could get a new control board. I may have to find someone that can rebuild this control board. They said not to use the oven. It could cause a fire. I would think that they should recall these ovens. They should have a safety switch that shuts the oven off if it overheats like mine has done.

I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated. I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I bought a Whirlpool/Fridge Freezer Model WRF560SMYM 01, less that two years ago. Two months ago it started making a terrible noise. Apparently the freezer was iced up and a mechanic defrosted it. It happened twice more and he left saying he could not fix it. Another arrived and took the model number and he disappeared. A third the same. Now I have an empty freezer, just an ice maker. It seems to not freeze up so quickly with the moisture control on. Over $2,000 down the drain unless somebody can fix it. Oh and the fridge gets very cold! Does anyone have any ideas apart from throwing it out and buying another? Never another Whirlpool!

Whirlpool Cabrio Washer - Owned this appliance for a couple of years and we are constantly receiving UL and F 51 codes on display. Washer stops spin mode after washer shakes violently.

Cabrio Washer and dryer are about 3 years old. With washer a residue is left on clothes and require an extra rinse, sometimes 2. Also, clothes become unbalanced and I have to rearrange clothes, sometimes more than once. Washer doesnt go through rinse cycle on own, I have to manually make it rinse and spin. Both washer and dryer have rust on the tops and the writing is fading.

The Whirlpool water heater I bought 2 years ago at Lowes has had continued problems with its thermocouple causing the water heater to shut down. At first I would have to relight it about every 2 weeks, now I had to do this everyday. I was going to replace the thermocouple until I read numerous sites explaining that several people did this and experienced the same problems.

I have had this machine (Indesit IWDE126 Washer/Dryer) for a very short time; the washer is great. It does a 20 minute daily wash which is good however the dryer part screws up everything you put into it and ironing, even with steam, makes no difference at all. The WORST part is the organisation DONT CARE. I wrote to the Chief Executive, Jeff Fettig, who neither acknowledged my complaint or responded to it. I made this complaint in October 2016 and STILL do not know what the outcome is. If you are reading this review I honestly would look elsewhere for a better machine. Try MIELE. They are expensive but 2000% better.

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

So I bought this $700.00 dishwasher. It has been several years since my dishwasher wasnt fixed, even though I called Whirlpool customer service several times.AGAIN, WHIRLPOOL HAS VERY POOR CUSTOMER SERVICE, INCLUDING DISRESPECTFUL, ARROGANT EMPLOYEES. The service was really slow. What, the materials took 4 months to get delivered? So today they leave a voicemail and they said that technicians were at my house at 12 noon WITHOUT even notifying me when they will get to my house. They basically just came to my house without asking me an question about the schedule and appointment. This wasnt first time. So I called, and the person was like Um, the technicians were at your house. Excuse me? She sighed and said tsk, tsk, tsk. This woman was SO DISRESPECTFUL. She tried to end up conversation by saying, ugh, the technicians will call you tomorrow morning and they will let you know okay?? Bye. and hung up the phone. I didnt have any chance to say something. Again, this is my bad experience. Never going to buy products in this company. Extremely poor customer service, with disrespectful employees. If you dont want to get bad experience, dont buy any products in this company.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

I have the Cabrio model WTW6400SW2. I have had it for 5 1/2 years and have been happy with it up until several months ago. The F1 would come up when the machine would lock and just start to fill. I could pause it and start it again, and it might do this 1 to 3 times. It would also do it on the rinse cycle. I have been using it because I did not want a repair bill right now. The machine was also starting to make noise when it was spinning. Well, I just happened to break my dryer yesterday so I thought I would get the washer fixed also. Well, the repairman said that the controller would cost $200 for the part, and then he said the pump roller and bearings were going. By the time you add on labor, he said, “You might want to buy a new one.” He told me that Whirlpool has completely changed the washer now because of all the problems with them. He told me to look it up on the computer, and maybe there would be a class action suit. After reading some of the reviews, I will not buy another Whirlpool again.

Bought a Whirlpool Cabrio HE washer over a year ago. Recently, the spin and drain cycle stopped working. Went to find a repair person only to learn that many dont work on this model because of all of its problems. Did find a company who replaced a part ($100). Now sounds like a thrashing machine when it spins. However, now the machine wont even go through a regular cycle. Dont buy this brand!

I purchased a Fridge/Freezer just over 4 years ago. It was an expensive one. The gas is gone and they cannot re-gas it. If I was told this when I was purchasing it I certainly would not have spent this money. I rang the concessional team. They would give me nothing towards a replacement as they had not one in stock, POOR Service for a big company. I am in business and this is not the way I would treat my customers. This has certainly turned me away from purchasing Whirlpool Products, despite having a industrial washing machine and Dryer. For the record, I had 2 servicemen to check it and they were most pleasant. It was beyond repair.

Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

I purchased Whirlpool Duet HT front-load washing machine with model #GHW9400PLO. After a year of owning the product, failure codes continued to appear. I have followed the direction under the troubleshooting page which said to cancel and unplug the unit. After doing this over and over, I finally took the top lid off to inspect the problem. A ribbon cable was torn due to the top lid rubbing against the lid and the drum. I called Whirlpool and this was not covered (go figure). I then asked for the ribbon cable and they said they cannot just supply the ribbon cable and that I would have to buy the user interface which is $191 plus a $35 core fee because they re-bill them. What a rip off. A ribbon cable from a computer store would only cost $10.00. After that repair the Micro Machine control went out which is code F11. Code F11 is all over the web because this is a defective part that Whirlpool should do a recall on but why do that when they can charge $310 plus, get this another $35 core charge because they re-bill them? If you are not mechanically inclined with these parts plus labor you could have bought 2 washing machines. But who in the world would buy 2 pieces of junk right?Bottom line is: do your research and buy from a company that will stand behind their product because Whirlpool will not! They know by the number of parts they ship out that that part should be recalled.

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I wont be buying anything Whirlpool EVER again.

Purchased our stainless steel Whirlpool Gold range hood microwave oven in January 2011. By August, there were problems. It was noisy. It would occasionally shut off for no apparent reason and eventually in August of that same year, it completely stopped heating. The magnetron was replaced at no charge because it was still under warranty. The microwave has continued to run very loudly, vibrate a lot and is still prone to random shutoffs. Now a little over 2 years later, it has now stopped heating again...I am assuming another bad magnetron. How is that possible? Our last microwave lasted for over 10 years! In fact we got rid of it when it was still working fine so we could get this one for over the range instead of on our countertop. So now I have a Whirlpool paper weight for which I originally paid $485. When I called Whirlpool, I was informed a service call would be $130.00 PLUS any necessary parts and labor costs OR I could purchase the repair plus 1-yr extended warranty for $289.95. Upon requesting to speak to a supervisor, I was informed that there were no flags in the system indicating any problems with this line of microwaves. I further inquired on how they are aware of problems... Essentially a phone call warrants little proof of any problem. A service tech would have to actually go out and witness that there is a problem for it to be noted. So, for those of us that simply decide to turn our back on the product and buy a new microwave, it would go undocumented by their company. My top-of-the-line microwave is less than 3 years old and has broken down again. Doesnt common sense tell you that there is a problem with the quality? I know Whirlpool has been around for 100+ years and I really want to like them, but if they dont support the consumers that purchased their products, I can no longer do the same for them.

I love my ceramic top. My only complaint is I wish my knobs were on the front of the stove because I am short. It would be nice to not have to reach over hot burners just to turn the temp up or down.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

I purchased all the appliances for my home from the Sears store in Steamboat Springs, Colorado November 17, 2016. The refrigerator stopped freezing a few days ago. I looked at my manual & there is a 1 year limited warranty. I had a repairman come out & he told me there is a leak in the sealed system for the freezer. He doesnt do that type of work- it is very unusual & requires a special certification. The repair would be 500 - 1000 dollars to fix. He couldnt believe my fridge was less than 2 years of lad & is having this problem. Factory defect.

We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months we have made at least 6 calls concerning the same issues machine leaving white residue on clothes. It has been one thing after another. Today the manager told me that my warranty only covered parts and not a replacement machine. I am washing my clothes two or three times to get them so we can wear them. First this is not saving water, energy, time and most of all CLOTHES. We are wearing our clothes out washing them. This is unacceptable. With this many complaints, the company has to know they have a machine with issues. I will never purchase Whirlpool again. I think we should all band together and file an action against Whirlpool. These machine cost too much money to be crappy.

Stainless steel rusted in under six months - Purchased all new Whirlpool kitchen appliances in March 2013. In July 2013 finish on both refrigerator doors and freezer door was covered with tiny rust spots. The finish was obviously defective. Contacted Whirlpool, sent photos and was told the damage was cosmetic and not covered by warranty since it didnt happen within 90 days of purchase. Ice make did not work right from day one. Finally paid to replace it myself and repairman said Whirlpool discontinued the style of ice maker I had because they had so many complaints.