I purchased a new water heater in August 2013. The pilot light started going out in October/November of 2013. After calling the Tech Support phone number, (877) 817-6750, I was advised to clean the burner screen. First this is very difficult to do because the burner screen is underneath the water heater and almost impossible to access. Second the closet the water heater is in did not show any signs of debris that could clog the burner screen. I did as they recommended. Several calls, and several weeks later, they finally authorized a technician to come and service water heater. He performed a cleaning even though he couldnt find anything to clean; and he replaced the control module. The new control module worked through the spring and summer seasons and then I started having issues again in the fall, late October. Started calling the same phone number and was told again to clean the burner screen. I convinced them to send out the technician again. The A and E Factory technician came out and only cleaned the burner screen and left before I had a chance to get home. This happened several times and I called Whirlpool every time. The next A and E technician told me to try changing out the draft vent chimney to a different size, which I did. Problem happened Again! I finally asked for another plumber and they sent me 3 names of their authorized plumbers. I called Phil, Philco Plumbing. He told me that I needed to have more ventilation, so I added more ventilation, even though I later found documentation stating I already had more than what was required by the manufacturer. Again, a week later, started having problems. Call back and asked to have my personal plumber come out. This time the rep told me that I have always been free to choose any plumber I wish (why wasnt I given that option the first 10 times I called?). My plumber came out and replaced the control module and the thermocouple, but wasnt convinced that these were faulty parts, he honestly couldnt figure out why I am having this problem, but it was worth a try. That lasted about 1 week and now I am having the problem again!!Whirlpool will FINALLY authorize a new water heater, but they will not authorize installation for the new water heater. I have already spent money on recommended repairs that have not worked. I have taken 15+ hours off of work to watch plumbers do nothing that has rectified my problems. And now Whirlpool wants me to deal with installing the unit myself, OR pay to have it installed! They say they wont cover installation because I purchased it more than 1 year ago. They seem to be missing the fact that I have had trouble with it the ENTIRE time I have owned it!This Flame lock system is garbage. I found on Consumer Affairs that a few years ago a class-action lawsuit settled, dealing with the same issues. I think it is time for another round! I KNOW that I am not the only one dealing with this problem because the plumbers I had out all had similar complaints from many of their clients. Whirlpool wont fess up to the problem, but the problem is real.

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

Ive always had good luck with Whirlpool. They last longer & dont have as many repairs. Ive had to have a lot of repairs with Maytag washers. The dryers didnt give any trouble. I recommend Whirlpool.

My agitator-free washer began tearing small holes in my clothing and sheets about one year after purchase. I contacted Whirlpool and they sent out a service person, who ran a diagnostic test on the washer and said it was fine and I should learn how to wash clothes and load the washer, etc. The barrel of this washer has little holes and I believe that when it spins the clothing, some pieces may stick in one of those holes causing tearing. The service person also told me that my clothes were old. I guess that means this washer is not for washing old clothing. The tears in my clothing are in places that are very unlikely to tear, like the back of my jeans behind the calf of a leg, about half way up from the ankle. There are holes in my tee shirts at the bottom of the back. Even if I were a smoker, which I am not, I would not likely burn holes in those areas. Whirlpool obviously does not want to accept responsibility for this problem, even though there are many other people having the same problem with this type of washer.

GW399LXUS range is Dangerous. Sheet metal cuts your fingers. In over 6 months, Whirlpool has failed miserably in fixing the problem. Bad replacement parts. Incomplete parts shipments. A dozen service calls. The local independent service companies are the only ones who have acted professionally. Other than the poor people who answer the complaint lines, nobody at Whirlpool seems to care. The product is poorly made and the product support is not competent. The range may have the features that we wanted, but who needs all this headache?

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.

Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasnt needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the defective tub. She said well if it had a plug of some sort put into the tub it would have fallen out before this. I said Well it didnt it just must have happened as it never leaked before. She said it is no longer in warranty. I told her this is a defect to me as if you drill a hole in the tub that wasnt necessary and then the plug failed that you put in to hide the extra hole. It is a defect not a warranty issue. Upshot is she wouldnt do anything about it. I told her I have always bought Whirlpool but if this is their policy its the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their plug fell out (Great except for all the rinse aid that has leaked out for several years.).

I bought a Whirlpool water heater a few years back and have had nothing but headaches replacing the thermocouple every 1 to 3 months. The last one only lasted for 4 days. I did have a small flood in my basement well after the problems began. There are no visible signs of water damage to the unit, but Whirlpool has dropped my warranty completely. They sounded like they intend on not helping me anyway.

I purchased a Whirlpool Cabrio washer in 2007 and had to replace the control panel for $300 each time twice.

I bought an adapter that I added to the kitchen pipe, drilled a few holes in my cabinets to route the hose and voila! It is small but big enough so it's perfect for me. I didn't realize it had an internal heater so I was moving the hose between hot & cold under the sink but now that I know. I will try the heater. The settings are complicated so you have to read the instructions fully. Before I read them I thought every load took 2-3 hours but they don't. I do like to use the heavy soil setting and that does take a couple hours, but if I'm in a hurry or the load is not that bad I use a shorter 50 min setting. For the drain hose I either put it out the window or put a screen in the sink & tie it to the faucet. You have to tie it down wherever you aim it because the water comes out with enough force to throw the hose. I had a couple incidents of kitchen flood before this stuck in my head, now that sucker is secured well. I intend to make a permanent drain to the pipe eventually but for now I just use window/ sink. This required a longer drain hose. For apartment use, I am very happy.

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

My wife and I tried to buy a Whirlpool refrigerator and when dealing with their customer it seemed like the left hand didnt know what the right hand was doing. My wife and I were really disappointed being that these refrigerators are supposedly made in America; thats why we wanted a Whirlpool; but we would never buy a Whirlpool now because of the way we were treated also. Sincerely unhappy with our experience!

My Whirlpool has all basic features and works for household jobs. It is extremely useful for routines like towels and clothing. It also works gently enough to launder curtains and goose downquilts. Operations are very simple and the controls make it very simple.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

I purchased a Whirlpool Flame Lock gas water heater with a 12 year warranty from Lowes in November 2011. It lasted almost 6 years. Called Whirlpool Support and no one in my area is a certified repair facility. Closest one is 45 miles away, and he wont drive up to check out my water heater because Im too far away. Called someone in town. He came out, looked at it for 2 minutes, and said he never saw a water heater like this, but Sears may carry parts. Charged me $50 for service call. Sears couldnt find the model number in their parts catalogs. I dont have a manometer (What is it?) so I cant do diagnostic tests on it myself. Cant find out anything about them online except complaints from other steamed customers about this crappy product. Whirlpool Support wouldnt do anything else for me except say they were sorry I got stuck with a bad product of theirs. It was made for Whirlpool by US Craftmaster Water Heaters Co.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

I purchased my range, model #WEG730H0DW0 in April 2016. I am extremely dissatisfied with the product and the Whirlpool service. I guess its comforting to know that Im not alone. Ive had two problems so far. The first is with the broiler that clicks on and off. It took several visits and a new electrical board for the service person and me to figure out that the door has to be closed to broil. Not sure about all of you but I am used to keeping the door cracked open to be able to keep an eye on the food being broiled. Apparently there is a thermostat at the front of the oven designed to keep the electrical controls from getting overheated or from melting so when the door is cracked open the heat from the broiler hits that thermostat and the broiler is shut off.The people at Whirlpool are awful and rude. I made so many calls and described the problem in so many ways and not one person knew about this newly placed thermostat or thought to ask about keeping the door closed. It took me and my service tech over an hour of troubleshooting on his SECOND visit to figure it out. He looked up the specs and we figured it out. I wonder how many new electrical boards have been replaced when the solution is as simple as keeping the door closed. A stupid design. Also having the same problems with the knobs. They turn so easily that twice I have smelled gas and realized one of the knobs was turned ever so slightly (before the clicking sound to ignite the stove).Then the third time could have been deadly. I had friends come pick me up and we stood in the kitchen for a bit before we left for the entire day. When we returned the whole house smelled of gas. Someone inadvertently must have brushed up against the stove and the knob turned. My dog, thankfully is still alive and so are we. THIS IS NOT ONLY A STUPID DESIGN BUT A POTENTIALLY DEADLY ONE!! I am forwarding this message directly to Whirlpool in the hopes of getting my money back. I am replacing the range immediately and will never purchase a Whirlpool product again!

My 3 door fridge is roomy, well lighted and well organized. I love the fact that when I open the doors, I can see everything at a glance. The freezer section is also well organized and holds plenty. Being able to get filtered water and ice in the door is convenient. The main reason I picked Whirlpool is that it is made in the USA! I want to support American manufacturers that employ my fellow citizens.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

Whirlpool gas range Model WFG5245LAB2 has serious flaws that are a danger. I noticed the handles to turn on the burners seem sloppy. So sloppy in fact that just brushing up against the knobs will turn the gas on. This happened when I had someone visiting and we returned you could smell gas in the house. We were none the worse since we were out however my 3 cats were in the house the entire time. Tonight I removed the large grates that go over the burners to clean the porcelain. Once again I brushed up against the handle and the back burner ignited causing me to burn my hand. This stove is a danger to all.

I have a double oven. The bottom oven takes a long time to warm up. Good oven overall. I would definitely recommend this oven. The timer functions seem to work well and it is self cleaning as well.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

Right at 18 months ago, we bought the Whirlpool Cabrio Top Load washer. The last washer we had was the bottom of the barrel Whirlpool model and it lasted 8 years. So, I had no problem purchasing the brand. But now, our washer wont go through the cycles and we hare having lid lock issues. The repair guy said the lid lock was fine which I thought was good news because he said it would be $300 to replace including his service call. Now, it looks like our choice is a $350 motherboard, or a new washer. Whats wrong with this picture? I can go to Lowes right now and buy a used one (exactly the same for $399), pay $350 to repair my two-year-old $750 washer, or buy a different washer? Its hard to believe that a $750 washer is only good for 2 years.

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

I am very impressed with Whirlpool. After seeing my review, they contacted me and offered to send the parts to fix the problem with the LED lights. They sent a Whirlpool authorized repairman to my home with the understanding that since the refrigerator is out of warranty, I would have to pay him. Whirlpool also asked me to return the faulty part so they can research the problem. We are once again happy owners of Whirlpool products. Thank you Whirlpool!

We purchased our first Whirlpool product, a washer, model WTW4800XQ 2 years ago. Started having problems with the clothes dripping wet after the wash cycle. Turns out the 2 year old washer needs a shift actuator and a wire harness that will cost close to $400 and take a week to obtain! I have had Kenmore appliances for the past 35 years. Ive never been disappointed it their performance or longevity. Each appliance lasting 15+ years and in the case of my fridge, it lasted 30 years! I am very disappointed in Whirlpool and WILL NEVER purchase another whirlpool product.

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

I have bought Whirlpool washer (small size) and dryer less than 2 years ago. The washer started to develop an error f6, as it shown. Finally, machine could not work as far as warranty was expired. The Sears technician made very quick overlook and told that probably engine was gone and advised to buy a new machine, as repairing parts are not available in Canada. He charged me 96 dollars for that.

I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

Everything I have read is what I am going through... First the clothes didnt come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as Im concerned. 2 weeks later, its putting a code up that the hot and cold lines are crossed. Nope, its the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didnt get it.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

We bought a new Whirlpool gold gas stove. We had just finished redoing our complete kitchen, and thought it would be nice to replace appliances. I thought Whirlpool had a reputable name and good service record, but clearly, I should have checked. Three months after installing the stove, the handle pulled right off the door. We called the service tech who came in, took the door apart, and replaced the handle, but for some reason, installed different and incorrect screws for the door. Over the next 7 or 8 months, the handle pulled off twice more, and we repeated the cycle. At this point in time, we had been experiencing a situation where the stove would shut itself off. Bear in mind, it is less than 18 months old. Even now, the oven heats, and mid way through cooking anything, it decides to shut itself off. Clearly, there are issues with Whirlpool products, and when I called them, they want to do nothing about it. They jockey me around, from one service person to the next, frustrating me as I have to retell the issues to each new individual, and then they only tell me a replaced board, which would cost more than $600, is the way to go. Ive had this stove for 2 years, and it is seriously the biggest piece of garbage anyone ever put out on the market. Apparently there are no recalls on it, and so apparently, Whirlpool is more interested in ripping off their customers, than standing behind their product. I am currently seeking permission in a local paper to write a public service piece. I hope people will read it, and avoid this company at all costs. I hope whirlpool enjoys it. I dont know how they have turned a blind eye to all these complaints. As far as what I have read, with regards to other whirlpool problems, exploding glass, dangerous fumes, etc. They should be investigated, because what they are pulling off is criminal. If I want someone to steal from me, Ill leave my doors open, and let them come take me for what I have. I dont need to support a company that is stealing from me, while they wear smile on their face.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

We bought a new Whirlpool Cabrio washer and dryer in January of 2012. We were setting ourselves up for retirement in a couple of years. Worst mistake ever! It cant get clothes clean especially dark colors. I wash my blacks at least twice, sometimes as often as 4 times just to get the detergent streaks out- simply rinsing a second time doesnt do the job. I guess I should be grateful that we have not needed to call a repairman. This is so disappointing as our last Whirlpool washer and dryer were over 25 years old???

Doesnt clean unless you prewash (by hand). Top rack unstable, falls off runner easily. Level of liquid indicator on rinse aid container broke so I cant tell how much is in it. Main door spring doesnt work so that you cant open door halfway. It flops all the way open. Very ordinary features and I dont use the dry feature. Nothing to praise here. Size is adequate for my needs. However, the bottom section where plates go isnt well designed. Dishes dont fit well. You cant put the plates in a line but there are space left over on the side thats wasted. This is the worst dishwasher I ever had. They seem to get flimsier all the time.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

My range is 2 years old. I would never recommend this range. The AquaLift clean is worthless. Can not get the grease splatters off. If I could afford a new one I would get rid of this range. The AquaLift clean feature is only good for small messes on the bottom.

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

The washer constantly binds clothes around agitator. Truly a design flaw and it does not get clothes clean. So with a washer like this, I am forced to go to laundromat. Wished I would have paid 230.00 or so to have transmission fixed on old Kenmore. Truly dislike this substandard appliance.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

Its a front loader and has lots of cycles and temperature to choose from. Its setting on a pedestal so its not too low. I dont like the way the soap is dispensed.. If you still have the door open when you pour it in the dispenser it almost comes out on you. It also knots your clothes up and makes them hard to get out. The rest is good.

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

I agree with the person who said they would rate it no stars, because this washing machine model (Whirlpool Cabrio Model No. WTW8500DC4) does not deserve one. It truly does need to go back to the engineering department. This washing machine is a replacement for another Cabrio! Short story on the first one: Installed on February 2, 2017. October 5, 2017, machine would not go. Then began a series of waiting for repair people, parts, etc. I think it was a total of four trips -- the first one to inspect, three to install parts, the last one being where the repairman took the machine totally apart in the laundry room and was here for several hours. Still would not work. On November 29, 2017 (almost two months later!), Whirlpool had one delivered by JB Hunt. Well, that wasnt so short.This complaint is on the replacement machine. Installed on November 29, 2017. On February 3, 2017, washer said it was done. Well, it wasnt! Clothes were sopping wet, had not been spun, and the fabric softener had not released meaning, I guess, that they had not been through the rinse cycle. It gets better! Tried to start it on a short wash, meaning not very dirty as that is the only way to shorten the cycle. The timer showed 40-something minutes, then went to 1:36 minutes, then to 1:42. Turned it off, unplugged, let sit 15-20 minutes. Plugged in, started it back up. It went crazy! Water was pouring in the machine, then I heard a noise, looked to see what it was -- it was water coming out the bottom of the machine. Husband turned off the water spigots, didnt stop the water. I unplugged the thing from the wall; water did stop.Water was in the laundry room, the pantry, the kitchen! Thankfully I was standing there to see what it was doing or it could have been really bad. This time I took photos and video of this thing. Technician is coming Wednesday. Well see, wont we? Do not want another Cabrio, but what do you do if, like most people with new washer/dryers, you want a matched set?

I have the same pilot light problems as everybody else. I pulled the burner unit out, and cleaned, and blew everything out, and took a wire brush to the openings on the floor of the unit. I called customer service, and was asked about ventilation. I didnt mention that the heater still didnt work, even when the door to the tin water heater was removed, so venting is not the likely culprit. She authorized a repair that will likely do nothing from the comments I see.The real problem with their customer service, is the apparent stupidity of the computer system. She asked me for the model and ID number. I had to cut through the extra insulation blanked on the tank to get it. However, when I gave it to her, she then asked me if I was ** and if I live at **. If this information was already in the computer, why couldnt there be a search by my name and address, to get the model and serial number. Obviously, I had registered the water heater in the past. Isnt being able to get this information the reason to register in the first place?Now, I have to replace the extra insulation, all because of a stupid inability to create the necessary searches in their customer database. Yes, I could have written the numbers down, but why have the customer registration at all, if it isnt to be used for anything, other than data mining of the customer base.

Model # WMH 1163XVQ-1 manufactured 2010 however I purchased and installed it in July 2011. Noticed a small crack at the base of the handle about a year later. Within the past couple of weeks cracks are appearing everywhere including around the handle, the entire exterior frame as well as interior frame of the door. Neither my wife nor I slam the door or mishandle it to cause this damage. Called Whirlpool this week. Bottom line is that it would cost nearly as much to get a new door as to buy another microwave. This is an over the stove model. My previous microwave was GE and lasted over 15 years. Wont buy Whirlpool again.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

Our countertop Whirlpool microwave oven is just over two years old and one of the led lights in the clock display just went out. The push-button opening mechanism is very hard to work and quite loud when the door is shut. When the timer is set but the start button is not activated for a few minutes, the door warning goes on and you have to reset the timer. There are five beeps that indicate when cooking is done and they continue even when the door is opened. The only way to stop them is to push the stop button and there is no way to adjust the noise level or number of beeps.

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

When we moved into our home this past year there was a Whirlpool gas stove model number W10406473A. We have the plastic knobs on the front of the stove which need to be pushed and turned in order to turn on the gas. I recently ran into a serious problem where my cat walked across the knob area and pushed and turned the knob causing the gas to come on the stove. This is a problem due to the fact that a child could have also have easily turned on this stove. This is a definite fire hazard as well as a carbon dioxide problem. I warn anyone with this stove to replace it with another make or model immediately. Im in the beginning mode of looking to see if a recall has ever been made on this model.

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because Im disabled now, and cant take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.

It was horrible! I paid $568 for a Whirlpool dishwasher from Lowes in 3/09. The Clean light flashed, then stopped and flashed again. I didnt buy an extended warranty, because I felt Whirlpool was a great company. I had A&E Factory Service come for a service call, paying $70 later w/ tax, only to find out that the heater is no longer working. It would cost $216 to fix it, and we had to remove the dishwasher. Why bother for the total of Todays service call and the repair, when I could buy a new dishwasher? It cost $568, and it lasted a little over 2 years! It was horrible. Theres no warranty and no help from Whirlpool, because I didnt buy a warranty. Guess, my dishes will air dry, and I might as well do them myself!

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

Bought this washer 5 days ago!!!! Broke after 4 loads of laundry. Store manager says they will deliver new washer. ERROR CODE LD LONG DRAIN and heavy duty humming sound. Unplugged washer to prevent further damage to washer and reduce risk of electrical fire in home. Consumer affairs wants me to rate my experience - rate my experience on what? Ill give 4 stars dissatisfied here, but field wont let me go more than 2 stars. If its this website they want me to rate I give 2 stars dissatisfied, as for the washer, dole out 7 Benjamins for a product that dont work and you tell me!

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

Four years ago, I purchased a Whirlpool refrigerator - French doors (ice and water in the door) and freezer bottom drawer. Against everyone but the HH Greggs salesmans advice, I purchased the extended warranty as I had paid a large sum of money for the refrigerator. Within a year, I began experiencing problems with the ice maker. Over the next few years, I had to have it repaired/replaced an additional three times. Add to the whole mess the incompetency of the A & E Repairmen that required at least two visits each time to complete a repair and their inability to arrive during a 9 hour window, I stayed livid about my refrigerator for three long years. Finally, I demanded a replacement refrigerator under the lemon portion of my warranty. After numerous arguments, the warranty company offered me several different makes and models to pick to replace my hunk of junk. Stupidly thinking that my problems were related to one bad unit, I selected another Whirlpool only to have it completely crash a little over one year after acquiring it. I lost the food in it and am having to wait almost a month for the parts to arrive and the repairman to return. According to him, it will have to be completely rebuilt. I will never, never buy another Whirlpool!

We purchased our Whirlpool Front Loading HE Washing Machine a year and ten months ago from Future Shop, and now it has failed. After paying about $100 for a service call, we were told we need to order a motor control board that will cost an additional $397 plus tax, plus installation. Because it is off warranty, this means my $1030 washing machine that is less than two years old will cost me about $680 to repair! My parents old top loading washing machine still works after 30 years. And now I notice that so many other people have had the exact same problem. Why hasnt Whirlpool fixed this issue? This is criminal! What on earth is going on here? I was under the impression that Whirlpool was a top-notch brand.

I have a model FG1F4034T3NOV water heater that was a problem since day one. The pilot will not stay lit, and apparently, there was some sort of class action lawsuit due to a defective part that I missed out on because I didnt know about it. The telephone representative is quick to point out that it is out of warranty due to the date of manufacture and that it needs about $200 in parts because I cant find the receipt from 4 years ago, when I bought it from Lowes. The company flat out refused to do a courtesy replacement for parts or discount them.

I purchased a Whirlpool Gold from ABC Warehouse in Flint, MI, for $2099.00 before tax and it was delivered on 10/22/2010. Head-liner of inside of refrigerator has a crack about 3-3 1/4 inches long and the refrigerator is running more often. A repair tech came today, 10/14/2011, and did his job fine. He called Whirlpool and they stated to fix it with epoxy? The repair tech is ordering this. I called Whirlpool at 9:00 am right after the tech left at 1-800-253-1301 and spoke to Sherry. I explained everything to her in a very nice manner and she stated that according to the manual, they give us it is for repair only? I said, ok, could I please speak to her Supervisor and she said yes but it will be the same answer. I spoke to her supervisor, Lisa at 9:15 am, she came on talking about the problem and let me talk, I asked her on several occasions are you still there, and she said yes, her words were that Whirlpool only repairs nothing else for the year as per my paperwork (record). I said we dont even get this till after we purchase the item, I mentioned I had a Cabrio Washer and it was junk and had more service calls than any other machine I owned. I have a stove as well from Whirlpool it’s been good so far, I told her with service like this, and them knowing their liners are made of cost cutting saving materials as I have read enough complaints about this on the internet, that Whirlpool is eventually going under and so are the other small shops that do part work for them and their jobs will be outsourced to Japan, China, India and so on, I asked if there was another person higher up than her I could speak to and she said no, they’re not available at this time I snickered and said thats management for you. They have a customer service rep (call center complaints which is Sherry), then supervisor like you (Lisa) then some other management that dont want to talk to you. Way to go Whirlpool. I told her to document that I will never buy another Whirlpool appliance and I will definitely tell others and so on, and if we get enough folks to ban them they will leave USA or close and then Sherry and Lisa will be unemployed just like the rest of us in the good ole USA. Poor appliances for folks that can barely afford to make it and if you’re lucky and working like me and you buy something; shouldnt a refrigerator last more than this, and you stand behind your products? I also told her I know some are abused but this was not an abused product from me. It is a Whirlpool ‘cut your cost savings product’, and forgets the customer. Please look at the old appliances, I also mentioned I have an old Amana in my garage that is 17 years old runs great and never had a problem. And I gave her up for this piece of junk Whirlpool. I then told her I will write letters, emails and everything I can think of to ban this make and product. Model number of this refrigerator is GI7FVCXWBO, freezer on the bottom, fridge on top, side by side doors, solid black with ice maker. When I purchased this I bought it to last a long time as I had to finance it, and take from our monthly income. I had never had a nice fridge, but heck this is not nice. It’s a joke and the sad part is, I owe over $900.00 still and just got laid off. Thanks to the good ole USA and Michigan, but I will pay it off no matter what cause I pay my bills, and stand behind my name as a good person and citizen unlike Whirlpool. Boycott their products as they dont care about us or the American workforce. Oh, and this damage was not caused by abuse to the fridge - it was poor quality of materials in their products. Thank you for letting us complain about products! Also, it’s not like I can go out and buy another refrigerator as it took me over 18 years to get this one. Thanks WHIRPOOL for letting me down on another bad product but it will never happen again. Ive definitely learned and will teach others. Its just not fair that these big manufacturers can get away doing this to the poor people, maybe its like they say; corporate greed?

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

The microwave keypad is worn down after 10 uses making it difficult to read the pad. I just discovered the microwave was missing the front leg and they do not have a replacement part so I am stuck with a virtually new microwave that will not balance. It took 4 phone calls to their customer service department to try and sort out the problem. Poor product and extremely weak customer service department.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

The board manufacturer number W10312659 went out. They replaced the board. The oven was 6 months old, luckily was still under warranty. We didnt purchase a extended one because mostly it had a good name and brand. Well after a year and a half the board went out again. It gives error code H5P which there is no error H5P. So the boards out. It is very costly and thats with you doing your own service. Never will I buy another Whirlpool stove.

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool. We went to our local appliance dealer and purchased a Speed Queen. These are like the older ones. THEY WORK! They use the correct amount of water and wash your clothes in half the time. 22 minutes per load! You can open the lid while the water is running in and load your clothes. Gee, what a concept. Only company still making them in Wisconsin, United States. Go Wisconsin! They back their product with a 20 year warranty. What?? Who does that anymore? Companies who stand behind their product. We love our new Speed Queen.

Purchased washer and dryer in 2013. After several months I noticed small holes in my clothing. I called for service since my machines were still under warranty. There was nothing the repair service could do except make suggestions on water amount and settings. Which I tried with no improvement. I also contacted Whirlpool and was told I could call for service for several weeks since it was still under warranty. I asked why call for service when I was told it could not be fixed. I did have it serviced again and told it was a problem with the design. Numerous items of clothing were ruined which I showed the technician. He gave me a phone number to contact Whirlpool. They in turn said there was nothing they could do for me. I usually place items in laundry bags for delicate fabrics but for obvious reasons not all items fit in a bag. I have never had such terrible service nor experienced an appliance that operates so poorly. I am surprised there are not more complaints with this problem. Purchased from ABT because of their reputation for customer service.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.

Approximately 2 years after purchasing a Whirlpool Gold Bottom Freezer refrigerator, I noticed cracks/openings on the interior walls on the ledge that holds the glass shelf! It is completely Crushing the styrofoam inside the refrig? Also, signs of being Cheaply made veggie bins are held in place by a piece of plastic that cracked after a few months. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. The walls show the styrofoam stuffing in the refrig. The shelves rest on these openings in the vinyl walls of the refrig box. This is a disaster and the refrig was 1400$$$. I have extended warranty which does not cover structure!!! What can one do with a New expensive refrigerator that has cracks in the Wall of the refrigeration box? Is there a class action suit anywhere that I can join?

My Whirlpool Microwave is cracked all around the door handle and the frame with the insulation foam hanging out of the cracks. Dishwasher also having issues. Completely dissatisfied with Whirlpool Appliances. No longer under warranty.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.