This microwave usually has great reviews but I think I just got a dud. I purchased this model (WMH53520CS-0) as part of my new home build. After 9 months the door sensor broke and anytime we would go to run the microwave, it would tell you to open/close the door. Whirlpool sent out a certified factory dealer to fix the problem. They found it to be a faulty control panel and replaced it. After that was replaced, the exhaust fan broke. Whirlpool sent out that dealer again with the new part, and everything was working perfectly. Flash forward a whole 24 hours later, and the microwave would make the loudest sound ever and shut off after 3 seconds and blow the fuse. Turns out the turntable motor had broke and the NEW control panel was already faulty.The turntable motor part was on back order for a month and I am still currently waiting for it to be shipped to me while I have a microwave shut off collecting dust. As most anyone would be, I was extremely frustrated knowing that Whirlpool has spent at least 4 times more sending out certified dealers and replacing parts, than if they were to just order me a new microwave. They stood firm on their policy even if it meant a customer without a working microwave for over a month. Whirlpool did offer me a nice $75 debit card that took 4 weeks to arrive to help pay for a temporary microwave, but they would not work with me when I asked for the warranty to be extended 3 or 6 months. I wanted that peace of mind and its frustrating that for 2 of my 12 month warranty, the microwave was completely broken.Overall, its a nice microwave when its working but with all I have had to go through, I wouldnt recommend this model nor any Whirlpool appliances...

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

We have a 2008 Whirlpool gas range that has worked reasonably well but lately more and more of the electronic push switches on the keypad have stopped functioning. So now I cant set an oven temperature as only a few of the 10 number switches still work. I talked to an appliance repair guy who said that the typical electronic keypads are notorious for burning out after 3-5 years because of heat transfer from the oven. So now Im stuck with an oven that is virtually unusable and a $400-500 cost to replace the keypad control. Is it worth replacing? Can the faulty control buttons be somehow fixed? Shouldnt Whirlpool acknowledge the faulty design and provide a free (and hopefully better) keypad? There must be thousands of people out there with similar circumstances. What about a class action suit? Any advice/opinions out there?

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

We were a Whirlpool family, and have been using a Whirlpool front loader – Duet Steam Model # WFW9500TW - for the past nine years without any issues until recently when it started to vibrate. Technician sent by Whirlpool blamed it on failing bearing and that it was cheaper to replace than to repair (In hindsight, I wish we had tried repairing). Naturally, we decided to replace with a new front loader from Whirlpool - Model # WFW6620HW. Our previous version had a max spin speed of 1000 RPM and a capacity of 3.5 cu. ft. This new one has a top spin speed of 1160 RPM and a capacity of 4.5 cu. ft. The main problem with our old one was vibration, and this was being caused by the washer going into high spin while the clothes were not evenly distributed throughout the drum. In one spin, the clothes would spin perfectly without any vibration, but in another spin of the same cycle, the washer would not allocate that same clothes properly throughout the drum, which leads the drum to cause vibration from unbalanced high spin. Vibration is a problem, because like most Americans, we live in a wood frame house, and have a basement underneath with the washer located on the main floor. Vibration from unbalanced high RPM spin gets sent down to other areas of the house, causing damage, drywall cracks, separation in trims, etc. And these are all only the damages one can see with their eyes.One point about vibration and some myth busting. Provided that all your washer legs are meeting the floor and not on a saggy floor, your washer should not vibrate more than it does during an empty spin. If it does, then it is due to faulty, poor design/engineering. What happens is when the steel drum becomes unbalanced with laundry in high spin, it starts to shake as more of the weight is on one side, which one can notice looking inside the washer window. There are concrete weights fastened to the top and bottom of drum to keep the drum in place and to reduce its shaking tendencies. However, this weight also causes the washer cabinet to wobble if the drum itself is shaking. This wobble in turn causes the washer legs, which may be firmly grasping the floor, to very slightly come off the floor, which one can feel if touching both the washer feet and floor with their finger at the high spin of an unbalanced spin. And that motion of legs coming off the floor and hitting back at high RPM is what causes vibration to be felt on the floor and to be seen on the cabinet. Of course, this effect is amplified with washers that decide to go into an unbalanced spin with an even higher max spin. When our old washer perfectly balanced the clothes, it behaved like it was running high spin while the drum was empty. This is how all washers should behave, especially in America where the vast majority of homes are wood frame based. However, that was not what we experienced with this new Whirlpool. If a washer is not capable of balancing out the clothes, extra function or feature should be deployed in containing the drum shake to within the drum, and not allow it to escape.First, our old front load Duet Steam Whirlpool was Made in Germany. This new one is ‘assembled’ in America. The door window of the new one is plastic and feels cheap and flimsy, but I expect all the darker color door windows of newer front loaders to be plastic. Consider it cost cutting. We did not look for additional anti-vibration technology because our old Duet didn’t have anti-vibration features aside from its two springs and four suspensions. We decided not to use Load & Go because I have personally seen liquid HE detergents gum up over time, so I didn’t want to risk it gumming up inside the washer.After the installers left, I spend an hour cleaning the outside of the washer to perfection. Sadly, time wasted. Once I was done, I first did a wash without clothes, and then with clothes in Normal, fast spin cycle with drum about 2/3rds full. Just pants and t-shirts. There is a recirculating pump at the top of the drum to distribute the water, and to also distribute soap mixed water. But I am not sure if this is without problems. These pumps can collect soap residue with time, and you will eventually end up rinsing the laundry with soap mixed water even in rinse cycle.In getting to the first spin in wash cycle, I was flabbergasted to see how, just how rudimentary, I want to reiterate the word rudimentary, the load detection was before entering high spin. Our nine-year-old washer had a more comprehensive one. The new washer would spin the clothes at very, very low spin and simply see if the drum is most evenly spinning. That’s all. Compared it to our old washer which would also shake the drum to see if there was movement from side to side, because clothes can change their position when entering high spin. This rudimentary load detection causes the new washer to create an even worse uneven load distribution around the drum before spin, even though it may seem even at very low RPM. So, why is the new washer’s load detection so basic? I believe it is due to ball bearings.Front load washer models from other companies employ ball bearings to reduce vibrations from uneven loads. Whirlpool does not employ such feature, at least, they do not advertise them. However, to my surprise, I hear metal balls hitting each other every time the drum direction changes during the wash cycle. I inquired Whirlpool about this and I received contradictory responses. My theory is that the basic load detection before spin speed is used because Whirlpool assumes any changes to load distribution will be taken care of or reduced by the ball bearings of the washer. But this ultimately allows the washer to go into more uneven spins. The bearings may also be used to increase the tolerance of what is considered an ‘unbalanced load’ in order to get the washer to go into spin cycle faster, decreasing the time involved of the washer to go into spin cycle. Sadly, to my dismay, the new washer ended up causing a worse vibration than our old one with failing bearing.I called up the retailer the same day of delivery and complained of vibration. He first sent an installer to see if it was installed properly, and upon showing the installer of the vibration issues, the retailer sent me a new washer couple of days later thinking the first one was a lemon, and even though it has less noisy draining noise, it too exhibited the same issues with it going into significantly uneven spin. In the end, we decided to return the Whirlpool washer all together, at a loss of $200 because the retailer did not hold up to their spoken return policy.We have done many loads in this washer to see if our loading is an issue, loads of varying sizes, loads of varying types, loads of weights, and we maybe only had an evenly distributed load around the drum about once or twice. Once it was a King comforter. But, like our old washer, this too ended up not distributing properly around the drum in the final spin cycle and started vibrating, even though it was vibration-free in the previous high spin cycle. This proves that the problem exists directly within the washer, not the floor, leveling, load, etc.Some other problems with the washer: - The washer door, Load & Go dispenser at bottom, and single load dispenser at top are all plastic parts which all vibrate significantly during fast spin cycle. Especially the Load & Go dispenser which keeps hitting the cabinet to make banging noise. - Drain sounds are much, much louder than our previous Duet. It was even louder in the first one we received. Combine this to uneven spins and this washer can perhaps compete with an engine in terms of the sound it generates. - Single use dispenser at top left will hit the washer door if washer door is opened when the dispenser is also in open position. - Buttons are sometimes unresponsive, to which I have to power off and try again. But this has only happened a couple of times.- There is a small ¼ in. opening where the steel drum meets the rubber gasket, opening in which items like coins, etc., may fall through and are irretrievable. Don’t think small socks would be affected.To potential buyers, I suggest you proceed with caution when it comes to this washer. Understand the retailer’s appliance return policy and make sure it is shown in paper. It can save you a lot of headache. Get the extended warranty of three years because manufacturers only give you one-year warranty for a reason. I would also suggest that you avoid this washer at all costs if you have any floor level below where this washer is to be installed, especially if the level below is a basement. Your house is more important and more valuable than a $1000 washer.In the end, I am very disappointed in Whirlpool, an American company. Perhaps Whirlpool focuses their attention on top loaders, not front loaders. But Whirlpool had nine years to improve their washers, and it is sad that we may now have to go outside of America for a quality product to be used in American homes. P.S. No solicitation please, Whirlpool. This washer is in the process of being returned. P.S.S. I already posted this review in Whirlpools website, and it is under moderation.

Whirlpool sent me a different part 3 times and hot water tank only work for a few weeks, then the pilot light goes back out. They never offered any more help.

Let me start out by saying that I had a Whirlpool washer that lasted me for over 25 years and done a great job of washing my heavily soiled clothes. One day it refused to run and I tried to get parts for it but it had become obsolete and no parts were to be found for it, so I had to buy a new washer. I chose whirlpool again and let me say that it was a huge mistake. This model is a low water, high efficiency, top loading machine. It has nubs in the bottom that agitate to clean the clothes. The first time that I used the machine, I found that I had made a mistake purchasing this machine. It does not clean the clothes and there is NOTHING efficient about this machine. I have to run the washer twice to clean my clothes and they are still not clean. It leaves soap in the clothes and does not rinse them clean of the soap. What it does very well is extract water from the clothes during the spin cycle. This washer really turns up the high RPM`s on spin cycle. It has ripped apart several of my shirts during spin cycle. Whirlpool really failed badly on this machine. I see clearly now that Whirlpool is not the company that they used to be back in the 1980`s. I still have the whirlpool dryer that I bought back in the 1980`s and it still works very well. To end this story, I loaded up this NEW WASHER in the back of my truck and took it to the scrap yard and I asked them to destroy it in front of my eyes. I wished that I had recorded the destruction of this piece of JUNK and posted it on YouTube for the world to see. I got over $450.00 of pleasure watching the crane operator completely destroy this pile of crap. GREAT JOB WHIRLPOOL … YOU HAVE LOST A CUSTOMER FOREVER. I WILL NEVER BUY ANY OF YOUR PRODUCTS FOR THE REST OF MY LIFE and will advise others not to buy Whirlpool products as well. I am a male, 62 years old and work hard for my ill spent money on your JUNK. Life is always a trial, live and learn the hard way. Warning to all consumers. Do not buy Whirlpool products ever!!!! Whirlpool can K.M.A!!!!

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

I purchased the refrigerator (WRT3L15ZYBOO) from a reputable store (Lowes) on 10/15/11. 15 months later it failed. The service tech diagnosed complete loss of refrigerant. Cost for repairs would be more than half the purchase price and the wait for parts would be weeks. Contact to Whirlpool customer rep (Brittany) said no assistance was available, even for obviously a defective product. Solution: I had the store remove the defective appliance and purchased a new fridge (not Whirlpool) at about the same price it would have cost to repair the defective one. With delivery within 3 days, I likely saved time and money over dealing with Whirlpool. I had purchased a Whirlpool stove at the same time and am feeling quite anxious about it. Consequences: I plan to purchase a washer/dryer in the next year. No Whirlpool products considered.

This washing machine is awful. It takes twice as long to wash clothes. My older washing machine did clothes in 30 minutes or less. This thing takes over and over stop go, stop go, stop go. Open lid it fills again and removes water, when spinning the lid locks and you cannot open it without unplugging and starting all over again. The wash doesnt even circulate to clean the clothes properly arggghhh. Annoying as all get up. The washer has no control for the water level. The clothes dont have enough water to clean or rinse. I spent over $500 on this and cant get rid of it as most people are selling these on local websites as they hate them as well. Whirlpool thank you for taking my money and producing this junk. Never ever again! I think the seller is also responsible for not telling me what to expect of this junk.

This diswasher is streamlined and elegantly desiged for any kitchen. It stays externally clean with easy to wipe surfaces. Easy to use controls on the top of the door that cannot be accidentally hit when walking by the item. Plenty of internal space for lots of dishes. Internal silverware rack is easily removalble and not in the way of dishes. It is extremely quiet when running, like a soft hum in the air. A real "bang for your buck".

I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.

We purchased the Whirlpool refrigerator on July 9, 2012. Refrigerator was replaced on August 23, 2012. Since then there have been many, many service calls. I wish I had kept records to be able to tell you exactly how many times, but we purchased an extended warranty. From memory, I can tell you the ice maker has been replaced twice, new doors have been installed for refrigerator and freezer (replacing ice maker a third time), then within the last three months the freezer door was again replaced (replacing ice maker a fourth time). The gasket on the freezer door has been replaced. At one point the refrigerator was colder and freezing and the freezer was not freezing. Parts and pieces have been repaired on several occasions. The inside of the freezer door next to the ice maker is still frosting up and yet again the ice maker is not functioning and needs to be replaced a fifth time. In other words this Whirlpool refrigerator has been a lemon for us. Finally, we figured it out. There is a fairly large gap at the top of the freezer door between the case and the gasket. If you run your hand across the area where the gap is, there is definitely a dip in the face of the refrigerator case where you can see the top of the ice maker. A picture showing the gap is attached. I am not sure that our purchasing a store extended warranty was fortunate or not. My husband has insisted on repairing this thing over and over and over because of the extended warranty. I think repairing it is futile and the only people being punished by all the repair calls is us because we frequently do not have ice, we are losing food because of freezing or not freezing or cooling or not cooling as the case may be. Thank God, the warranty expires in July and we can repair this Whirlpool by replacing it with another brand -- not in any way associated with Whirlpool. If you Google Whirlpool, you will find that Whirlpool is affiliated with almost every other brand of refrigerator and really limits your choices. Based on my experience with this Whirlpool refrigerator, I will never purchase another Whirlpool or any other brand associated with the Whirlpool brand. The myriad of repair persons in my home probably find a Whirlpool refrigerator is job security for them.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

I had purchase a Fusion Supreme refrigerator (model 180). After some time, I found that the color of the refrigerator was faded and I very well know the color of the refrigerator was recolored. This is a concern on your prestigious brand’s image.

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

Just got new side by side to replace old one. Motor runs every 30 minutes. Stays cold and makes ice but Im concerned about noise. Called Whirlpool and was told to record noise and show to Home Depot where it was purchased. No help from either place. Need to call warranty company. Funny thing it arrived with pieces of some sort of shrub in drawers. I guess this is new and improved and energy saving like newer washer that takes 45 minutes to wash a load.

We have had our catalytic oven explode into millions of hot pieces again for the 3rd time. Contacting them they sold me an extended warranty which Im trying to cancel and have been trying since 30th Mar to contact on ALL of their lines. It is permanently on hold or engaged. This company should be avoided at all costs. If you work for this disgusting company DONT!! You will be out of work soon! It is unbelievable how bad they are at responding to their (now ex) customers. What the hell are we in the EU for when a supposed UK co is Italian and they never respond (AKA 1940). Ludicrous! Incompetent! Stupid! Totally without comprehension. Do NOT buy ANY INDESIT or HOTPOINT products EVER!!! They are dangerous and you will NOT get any help to put them right.

I recently purchased a top of the line self-cleaning Whirlpool/KitchenAid range. Or so I thought. I used the self-cleaning feature for the first time only to find out it literally does not do anything. Whirlpool quickly answered my Saturday morning phone call and were very professional. When I told them the Aqualift did not work, they asked if I purchased the Aqualift kit. No, what does it contain? Two sponges and a scraper. Basically I was told I would have to clean the oven manually. That would be fine except I have osteoarthritis and cannot clean it manually. Shame on Whirlpool and KitchenAid and Consumer Reports for not doing their due diligence and not testing important features accurately, over a greater period of time with real day-to-day scenarios with people who actually know what they are doing.

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I have had my Cabrio for a year now and quite frankly, I find more satisfaction taking all of my laundry to a local laundromat. There is no soak cycle and when you have a kid in sports, that doesnt help. There is no agitator, and I am now convinced that they were originally in all washers for a reason. My clothes have all worn out and are shredding, not to mention my very expensive bath towels that I am now cutting into rags. This was the worst purchase I have ever made in my life and will never even look at a Whirlpool again. When I bought my house, I had a Maytag that was 35 years old and it did a better job than the new Cabrio. Should have stuck with that brand!

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

We purchased our Whirlpool Gold series, french door refrigerator 22 months ago. The freezer and ice maker has stopped working. We had one repairman come out already and he couldnt fix it. We have another one coming in 2 days. I am very disappointed with the Whirlpool brand. I also bought a microwave, 2 wall ovens, and a dishwasher at the same time. The microwave makes a clicking noise every time you use it.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

I had this stove for less than 3 months and the glass top broke after turning on the stove. Now I tried to find out how to purchase a replacement but it cost as much as a new stove....Ughhhh this is so aggravating.

Bought a New Whirlpool washer. Was ok at first then began to have problems. Called a repairman. Only to find out it was made in Mexico and was a piece of junk!! So in order to fix it the cost was 300 dollars. Then I was told that all the new washers were not so good. My heart broke. If you need a washer youre in for a problem. Look to see where they are made. Theres more new washers in the junkyard than ever. Buyer beware.

On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes dont come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They dont even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.

Purchased this dishwasher in 2015. It has been horrible. The unit has never cleaned sufficiently on any cycle. I run the unit in the evening for the full cycle with heat. It takes almost 4 hours. The dishes are still soaking wet the next morning. We would be considered light use as a family of two. I hand wash any larger pans or cookware as the racks do not support anything of midrange weight or above.With the poor cleaning, I purchased a additional silverware rack and placed it more centrally to attempt better cleaning. It remains mediocre at best. The most recent irritation is the door latch has started pulling free from the unit and remains attached to the door! I have to take pliers and remove it from the door and reaffix it into the housing of the unit. Will never recommend this nor will I ever purchase anything from this company in the future. Sad to see the quality falter to the point of absolute failure.

Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

Ice maker has stopped making ice on several occasions. Also when you try to get ice out of the door dispenser, it will continues to release ice but will not go down the chute and when you open refrigerator door it spills out all over the place. Getting ice other than from the door is no easy task. I have taken to putting a bowl under the ice dispenser. Interior of refrigerator is not user friendly for positioning items. Bought in a hurry back in 2017 and have regretted it ever since.

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

On August 16, 2016 I received delivery of an Whirlpool under counter refrigerator that I ordered online from Home Depot. Model # WUR50X24EM. Five months later, on January 10, 2017, it stopped working, I called Whirlpool for repair. They referred me to their service company, I called the service company the same day. They had a repairman out on the following Tuesday, 1/17/17. The repairman said that he will need to contact Whirlpool to order a part. Whirlpool sent him the wrong part. After numerous phone calls no one from Whirlpool could figure out the correct part number. The repairman kept sending over pictures and information on the correct part, but this all went nowhere with Whirlpool.On 2/7/17, I called and started yelling. I had been very patient up to this point. I was finally offered by Whirlpool a parts research to determine exactly which part was needed. Plus a $50 Visa card to appease me. At this point, its been four weeks without a refrigerator and no one from Whirlpool has put any effort towards trying to figure out the correct part. On 2/16/17, I called Whirlpool again to find out if they had found the correct part. They told me that the new part had been sent to the service company and Whirlpool scheduled me an appointment right then for Monday, 2/20/17.So today is 2/20/17, the repairman came and went, Whirlpool once again failed, they lied because the repairman came out with the wrong part that was originally sent to him when he ordered the part back on 1/17/17. I called Whirlpool and asked for a manager. They connected me with the Resolution Specialist. I told her everything and pointed out that it has been six weeks without a refrigerator. She said she will take care of it and get the right part ordered. I asked her how long I should have to wait, cause at this point I have waited long enough. She said she will have an answer by the end of this week. I dont believe her, I feel as though Whirlpool is pacifying me. I dont understand why they cant order the correct part.I have no faith in Whirlpool that they will do the right thing or have any understanding on how inconvenienced they have made me. I have no faith to the point that I ordered another refrigerator from a different manufacturer. It will be here tomorrow between 8am-12pm. Oh, and Home Depot, they washed their hands of this a long time ago. And, I have yet to see the $50 Visa Card.

I have purchased 2 Whirlpool washers in the past 6 years. Both have been a huge disappointment in quality and dependability. The 2nd washer I bought May 8, 2015 had problems from the initial purchase. In just a little over 2 years I have had to replace the suspension rods, and now the transmission is broken. Both washers had transmission problems. I have bought my last Whirlpool products. I recommend persons considering buying a Whirlpool product check the reviews before you purchase! I cannot believe this company continues to survive.

We have ALL Whirlpool appliances in our home. This was our second home so we were not here to use these for a long time. We were preparing our other home and our parents home to sell. Our French door refrigerator is almost 2 years old and we live here now. My husband opened the icemaker door to see why we dont have ice. There was a wire in there. We called the local Whirlpool authorized service man and he said the wire is not hanging down to connect it. He tried to channel a new wire and said it must be crooked in there, he cant get through the insulation (no channel). He asked us if anyone had ever worked on it. We bought it brand new. Home Depot delivered, unboxed and set up. He said we need a new door. Whirlpool will not stand behind this! I am so disappointed! I thought I was doing the right thing. Good name, made in the USA. I was wrong! I definitely do NOT recommend Whirlpool!! I am so sorry that I spent so much money on 3 homes of Whirlpool appliances!!

We got our Whirlpool french door refrigerator with freezer on the bottom (Model: GX5FHDXVY04) in June 2010. In the past six months, the refrigerator portion loses cooling and temperatures go to the 60s or 70s. We found out that by turning the unit off until it defrosts, it will work again for awhile. Weve had water overflow on our wood floor. When this happened the third time, I called Whirlpool to send a repair person.The person I talked to said it could be over $400 to repair and that it would be more economical to get an extended warranty for about $314, which I did. I did not receive the contract via email (it may have gotten lost in spam). The repair man came and said yes, this was a common problem due to a design flaw and that it needed a $6 part to make the water drain smaller - so that too much air didnt get in.It was May 1st before the repair could return to install it. This was done and we thought - expensive but its taken care of. Today, May 5th, the same problem happened and I have to throw away food again. Its the weekend and there is not a repair person available for two weeks - I got an order number and may request that the repair come sooner. To add insult to injury, I found out that the extended warranty is good only up to $450 and not good for any repair that might be needed in a year. Most of the repair goes to travel to get to Fairfield and labor and we have used most of the warranty already.

Bought a Whirlpool Cabrio Washer, which I see has MANY complaints. I had a problem with the F1 issue during the first year. Same issue and I was also told Whirlpool knows it was bad design yet they refuse to help the consumer in anyway. Maybe 50% a new WP washer. Upon my call they will fix it for 389.00 and give a 1 year warranty again. Im no longer confident in WP products.

I purchased GMH6185XVS microwave in Dec. 2011. It was installed in January 2012. This was for a remodel kitchen with all Whirlpool appliances. In August 2014, we discovered the micro would not heat. I called Whirlpool as directed by Sears. I am told I have to call a repair service and pay for it. I have a 14 year old Whirlpool in my home. We have never had a problem with it. I had a Whirlpool micro in my previous home; never a problem. This is a second home that we hardly ever use. We are two adults. My daughter had the same problem with the same microwave. I am very upset with Sears as well as Whirlpool. Even if I used this machine everyday, it should not break in 2.5 years. Shame on both Whirlpool and Sears. I will never purchase another Whirlpool product again. I will be telling everyone I know.

I bought a high-efficiency Whirlpool washing machine in August 2011. One week after the warranty ran out, it stopped working. I called Whirlpool who, of course, would not fix my problem because I no longer had a warranty but did put me in touch with a repair company in my area. They came out and fixed it for 100 bucks, service and parts (service, of course, cost more than the part/labor). I didnt mind the hundred bucks, whatever. My washer was working again.Two weeks ago, I experienced yet another problem with my washing machine. Now, I understand machines getting used a lot over the years and eventually burning out, but this machine is a little more than a year old. I should not be experiencing problems with such a new machine. The problem was when the machine reached the spin cycle, it would just stop working and then lights would start blinking, blah, blah, blah. I called the repairman again who came out and reset my machine, hoping that that would work. He then told me if it happened again to let him know and he would have to replace the motherboard. Okay, I can live with that. Another 73 bucks, thats fine. Of course, this didnt work, and we ended up replacing the motherboard. Another 178 bucks - thats $324 that I have now invested in a washing machine, half of what it cost to begin with. But its an investment, right? And I need clean clothes so whatever.I was a little wary when the repairman told me that a problem with the motherboard may be related to a problem with the motor, that it can send signals to the motherboard if its not working and is just a symptom of the actual diagnosis. I guess he was right because 3 loads into using my newly repaired washing machine and the same problem has arisen, yet again. I refuse to invest any more money into what is obviously a lemon. Rest assured I will never again purchase a Whirlpool product, regardless of what type of appliance it is.

Whirlpool Cabrio Washer - Owned this appliance for a couple of years and we are constantly receiving UL and F 51 codes on display. Washer stops spin mode after washer shakes violently.

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

I have purchased in the past all Whirlpool appliances all at the same time. Washer, dryer, dishwasher, refrigerator, stove, microwave and I have had issues with every product after the first year, from plastic parts failing. That should have been made out of metal, to motherboard replacement. I work Hard for my Money, and when I need to buy a new appliance, I want truth in advertisement of what I am spending MY MONEY on. I would like a product that is built to last!!! If whirlpool cannot offer this we need to COMPLAIN all over the Internet until whirlpool changes their design and uses better parts for their products. I as a consumer deserve this.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet. I then proceeded to pour a pail of water in to get all the clothes wet. When I started it back up, it drained some of the water and I still had the problem. So now I get all the clothes wet in the sink before I put them in the washer. It’s amazing how clean they got and they didn’t have the body odors either. I think this machine would be fine if it could be reprogrammed to add more water for cycles. I know that would change the “Energy Star” but this water saving idea is bogus if we have to rewash and add more water to the cycles. At this point I will be looking for a new machine that doesn’t have the energy star but allows me to adjust the water myself. I do not trust these machines anymore.

The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

We bought a washer in Sept. 2014 and it was used for 4 months before we left and went south for the winter. When we came back in May, we started hearing a loud banging noise so we notified Whirlpool since we were still under warranty. They sent a repairman and he said he needed to take the washer in so he could repair it. They have sent the part out 3 times and they said it was chipped or cracked so another would need to be sent. This has been going on for 2 months that weve been without the washer and today we checked and supposedly another part should be coming. They tell us our warranty is only for parts and labor not replacement. Help would be appreciated. Thank you.

Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!

For the second time in 18 months, I have had to replace the top shelves on my refrigerator (Model #ED5VHEXVB01) because the cheap plastic borders have broken. The first time it was covered by the 1 year warranty, but this time (12/11) Ill have to pay $130 just for one shelf. Unless the quality of the product has improved, Ill probably expect to have to replace them again within the year. Needless to say, Ill never buy Whirlpool products again. Im out $130 because Whirlpool will not replace them for free because the product is no longer under warranty.

Bought a brand new 40 gal water heater from Lowes. Installed it and it worked fine. Next day no hot water... After doing all the tests with tech support. This smart mouthed CSR explained to me how her uncle is a master plumber and she knows what shes talking about. Still couldnt tell me what was causing it to not work. Other than the reset being tripped. I have had good luck with Whirlpool products. But customer service has always been poor.

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

The washer and dryer, Cabrio, machines are not even 4 years old and Ive had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

Whirlpool corporation is one of the worst company Im dealing with, we bought a new home and had new Whirlpool appliance incorrectly installed in Sept 2018, I raised a ticket in Oct 2018 for my dishwasher which doesnt open properly, flamingo services in Atlanta came and unplugged dishwasher saying its not installed properly. I wait for more than 30 days for parts to arrive and my dishwasher to be fixed. Called Whirlpool/Flamingo. Both dont give confirmation as to when the parts will arrive (note they havent been shipped by distributor). Wow seriously??? Please Im already facing inconvenience since more than month on a brand New appliance. They say no compensation no replacement. Only I will have to wait indefinite time for dishwasher to be shipped and repaired. So much of inconvenience and customer service says she will not call me back and I will have to follow up? What service is this, infinite wait??? Mine is still in warranty, #Georgia #cumming

I bought a pair of Whirlpool front loading washing machine and dryer on May 23, 2011. The Duet Steam washer model is WFW9640XW, dryer is WED9470WW. Their high retail price was $1125 each. I did not pay this for them. I thought I got a great buy at Lowes for the price I paid, plus their 4-year extended warranty. Whirlpool used to be a very high-end appliance manufacturing company. Now, all they put out the back door is junk. I would advise not to buy Whirlpool front end anything. My washing machine started making noise about 2 weeks before I reported it to both Lowes and Whirlpool. The noise sounded like bearing not being lubricated, which that is what it ended up being.The noise got so loud that even with all my very expensive electronics (my home entertainment ctr equipment) I could not hear the TV which goes through an expensive Yamaha AV Receiver and those expensive Infinity speakers 7 channel system. The main bearing for the wash drum assembly was bad. After two emails and several phone calls to both Lowes and Whirlpool, Whirlpool was going to send the so-called re-engineered drum assembly. The style I have is 3 parts; the new one according to Whirlpool is one part, but if they put the same bearing in, youre going to end up with the same problem in another year. I live in a condo of just over 920 sq. ft. so really there is no room to repair them in my home, but that is what they are going to do. I will be getting the new drum assembly delivered to my condo and have the repair company doing this dirty job in the middle of my living room.Living in a condo, I have a small utility closet next to the kitchen where the furnace, hot water tank, and washer and dryer are. The closet needs to have some areas cut out with and installed two small hinged doors on each side, so if anything ever needs to be repaired or replaced, there would be a little bit more room to move items in or out. The problem getting the washer out is getting the dryer moved so you can disconnect the electrical plug, cold water hose for the steam, plus the vent hose. First, you have to get to the water valves which are very hard to reach. Because of the way cluster housing is made, they squeeze things into very small holes like the faucets and drain hose are located. I was asked by the repair person if I could help him lift these items out of the closet. I have had 7 fusion back operations and #7 left me in constant pain that I take a narcotic drug for pain daily. So, I called Whirlpool back and said the repair people were only going to send a tech. I was told that it is a two-man job: one tech and one helper. So Lowes needs to authorize two people since Whirlpool is sending the new drum assembly for free. I wish I could have gotten a new washing machine with the so-called re-engineered drum assembly. I am still probably going to have to squeeze between the bulkhead (wall) and the washer and dryer to disconnect everything since I am a small person. If I wasnt retired, I would have bought a different brand front loading washer and dryer, probably Bosch and took the loss on these piles of Junk. I love my country and do my very best even as hard as it is in this day and age to buy US. I served my country in the US Navy during the Vietnam War, just to see the civilians willfully buy Asian everything. So now, we have 4 Asian nations that own this country. I dont know why Whirlpool changed from a company that you could trust their products to a company that doesnt give a damn what they put out the back door. These companies still havent gotten the clue why folks buy goods from other countries. I think they need to open their eyes, but I guess with Whirlpool still being a company that is selling a very large number of appliances and making money off of us, suckers, they dont need to change. The only way they are going to change is if folks stop buying their junk.

I bought my Whirlpool Convection oven in mid August 2019 from Lowes. I have had to call no less than 5 times about my NEW oven which I am extremely remorseful of buying. I am so unhappy with my experience mostly due to my expectation that my new oven would have been able to meet my demanding needs baking and cooking. I would have thought that it would have lasted longer than 4-5 months. The bottom left hinge is faulty which I am told is an undocumented problem for this particular oven. I noticed that it was having a problem when the oven wasn’t quite making a seal. Slowly it got worse until now it makes an initial click then I can open it about 5 to 6 inches and then have to lift it up so that I can open it without making a horrible noise and a dent in the frame.The first time I called was on Saturday Jan 4th. It took me 1 hour to get through to speak to a person. I asked why I couldn’t get a new door to the oven and they told me the hinges have to be installed separately because this model is made to be able to take the door off for cleaning purposes. They set me up for service on Wed Jan 8th between 12 and 4p. I wasn’t as unhappy at this point. I even got a text saying that the appliance company would be coming between 12 and 2. At 12 when I woke up after working nights, I got a message saying that they hadn’t received the part yet and that there would be no point in them coming. I called Whirlpool again and they told me that the part was on backorder and that in fact the part had to be fabricated and it may take up to 10 business days but that they would have the part sent directly to my house. By this stage I am very unhappy.I called back this morning and told the person that I would rather have a new oven or my money back and that my less expensive and less decorative oven that came with my house lasted me 20 yrs. I get a lot of “I’m sorry” and “I apologize” but that doesn’t fix my problem. I also told them that now the frame of the oven is being dented so I am going to have a less than perfect appliance which is no fault of my own. The only info the person could give me is the tracking number of the part they were able to locate which would be coming Fedex.I tracked it and it was due to come no later than Tuesday night. So I called the original service company in my area who told me to call to set up the service time when the part came in. I figured I would get a jump on it and call. They told me that they were all booked up this week and I would have to wait until next week. Do you think that this is how your customers should be treated? I feel as though I am being punished by choosing to buy an appliance from Whirlpool. I then tried calling back to set up an appt with a new company but the wait time was too long. I had just worked nights and needed to get some sleep. I called back this afternoon and again had to explain the whole situation AGAIN. I was able to set up an appt with a different company for Monday between 12 and 4 which happens to be on Martin Luther King day…so I am hoping it is not a mistake.Do you think this is fair treatment for a customer who just bought a brand new oven less than 5 months ago? Would you like this type of service? Would this give you any confidence to buy products from Whirlpool? I don’t believe that I would be able to recommend Whirlpool in good faith. The people who I have talked to have never been rude or disrespectful however, I feel as though my unhappiness is just par for the course. I feel as though it is just my tough luck and “oh well so sorry” instead of the attitude that you want to make everything right as quickly as possible. I ask myself if the problem was the store I chose to buy from? If I should have gone to Sears and bought one of their products or where I went wrong.

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

My appliance is less than two years old, and it wont stop heating. I have to manually turn it up and down to heat water, which seems strange, since most or all of the complaints are because it wont stay lit. Mine stays lit (knock on wood). It wont shut off. A new thermostat costs $60.00 after two years? Please.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!

I bought a refrigerator from Lowe’s and the refrigerator had a lot of manufacturing defects. I called Whirlpool and 3 techs were sent to my house. After the last tech, Whirlpool decided to exchange the refrigerator. Since then, Whirlpool has been playing games with me.

This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.

Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

We have a Whirlpool with freezer on top, nothing fancy in the apartment we rent. Twice the lines have clogged up with ice, causing the water to pool in the bottom of the fridge and then leak onto the floor. The maintenance man said this was a common problem in the complex with the refrigerators. Tonight, I heard noise coming out of the fridge. It was so loud it scared the cat. I went to check on it and a juice bottle had exploded in the fridge. It cannot keep an appropriate temperature. Things up front are barely cool and things at the back freeze. We are moving and unfortunately, the house we are buying has Whirlpool as well. When it comes time to replacing the refrigerator, it will not be a Whirlpool!

The dishwasher chopper blade broke, and the check valve is gone. My over-the-stove microwave handle came off in my hand, and the top cover for the fan fell off in a pan of hot grease and almost burned me. What the hell is wrong with this picture? I paid a lot of money for inferior products, and I cant find replacement parts anywhere. And they are expensive when you can find them.I have tried to get this resolved before I talked to a rep, and your computers were down. I will never buy another Whirlpool again, and I am spreading the word. Dont buy Whirlpool. I am thinking of posting this on Facebook.

Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!

I bought a Whirlpool Cabrio washer and dryer on March 2010 from Leons under the dont pay for 18 months. It took 2 months for me to receive it. I thought it was a great washing machine. I made my last payment on July 2011.On the first week of August, the machine stopped working. The F 51 code appeared. I then looked up the code. I also looked up complaints. I called Whirlpool customer service and was told it would be $81.00 per hour for service plus parts. I asked why there are so many complaints about this machine, and after spending a good amount of money on what I believed was a good make of washing machine, I could not believe that they would expect a customer to then turn around and fork out that kind of money for repair.I was told that the one year warranty has expired, so it is my responsibility to pay. I am a widow with 2 children, working 7 days a week to pay my regular bills and now they expect me to pay for repairs on a washing machine that is only 15 months old. Thanks Whirlpool. I will be sure to tell everyone not to purchase Whirlpool products and thanks to my neighbors for letting me use their washing machine because I cant afford to fix mine.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

DO NOT BUY ANY WHIRLPOOL PRODUCTS! After purchasing a dishwasher in April 2017, it died after a year. The subsequent years have been filled with waiting all day for service repairs 6 times and living without a dishwasher for up to a week at a time. After 6 services the product continues to malfunction. They are refusing to replace the item and now inform us that we must pay to have it serviced. I cannot stress enough that no one should purchase any products from Whirlpool as they are sub-par products and they do not stand behind their products.

Had washer for 5 months. It now has a door latch error. It has been 3 weeks and it is still not repaired. Parts take a week to 10 days to get. We are now going back and trying the original part ordered. Not sure if this will fix it this time, as it didnt the first time, but we have no choice. Whirlpool will not stand behind their product and give us a replacement and for good reason, it is obviously junk and we will have the same issues in 5 months. Calling their help line is a waste of time, they understand your frustration but do nothing to help relieve it. Their supervisors have the ability to do nothing and excel at it. Thought this was a good product when we bought it but are now suffering for this decision.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

We bought a new Whirlpool gold gas stove. We had just finished redoing our complete kitchen, and thought it would be nice to replace appliances. I thought Whirlpool had a reputable name and good service record, but clearly, I should have checked. Three months after installing the stove, the handle pulled right off the door. We called the service tech who came in, took the door apart, and replaced the handle, but for some reason, installed different and incorrect screws for the door. Over the next 7 or 8 months, the handle pulled off twice more, and we repeated the cycle. At this point in time, we had been experiencing a situation where the stove would shut itself off. Bear in mind, it is less than 18 months old. Even now, the oven heats, and mid way through cooking anything, it decides to shut itself off. Clearly, there are issues with Whirlpool products, and when I called them, they want to do nothing about it. They jockey me around, from one service person to the next, frustrating me as I have to retell the issues to each new individual, and then they only tell me a replaced board, which would cost more than $600, is the way to go. Ive had this stove for 2 years, and it is seriously the biggest piece of garbage anyone ever put out on the market. Apparently there are no recalls on it, and so apparently, Whirlpool is more interested in ripping off their customers, than standing behind their product. I am currently seeking permission in a local paper to write a public service piece. I hope people will read it, and avoid this company at all costs. I hope whirlpool enjoys it. I dont know how they have turned a blind eye to all these complaints. As far as what I have read, with regards to other whirlpool problems, exploding glass, dangerous fumes, etc. They should be investigated, because what they are pulling off is criminal. If I want someone to steal from me, Ill leave my doors open, and let them come take me for what I have. I dont need to support a company that is stealing from me, while they wear smile on their face.

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!

I purchased a Whirlpool microwave at the end of November 2015. Since then it has needed repair 3 times. Now I am being told it is not repairable. Microwave is only 1.5 years old and Whirlpool would not stand behind its product and provide additional warranty service or even a discount toward a new one. When I asked to speak with a supervisor I was just left on hold, 20 minutes later I hung up! Poor customer service!

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and dont breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

My stove fits my needs as I’m looking to simplify my life and not have a behemoth with books and crannies to scrub and clean or polish. I’m looking to cook less, not more and this stove fits the bill just fine.

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

Whirlpool - good price for pair. I have had this pair for over 10 years and they work good and are reliable even though they were not the top of the line models. Large capacity is a must - energy efficient is also a must. Discounts are nice to get but if not available I will go with a name brand. I want a washer with an agitator not one of the new ones that dont have one. Reliability is the most important factor so repairs are not needed. I want a full size washer with several cycles and all cycles have a cold rinse to save energy. Having a center agitator is a must - cant stand the newer ones.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

I purchased this water heater (Model# E2F40RD045V, Serial# 1122T461615, Product# 0826354) 1 week ago (Oct. 17, 20011) and it has been installed only after 5 days (Oct 25, 2011). It has yet to heat the water more than warm. I called Lowes (Oct. 21, 2011) and tried to return it only to be told that I would have to get an authorization number from Whirlpool. I called and Whirlpool wanted me to trouble shoot the problem. I had to have an OHM meter and amp meter to do so, which means that I needed to have an electrician present to do these test because I dont own any of these things. I was then told that they could send someone to my house, but I may end up paying for this. I then asked to speak to a supervisor and was told that she would tell me the same thing. The call ended when I told them that I guess I would have to do the best I could because I was not getting any help from them. Out of desperation, I went back to Lowes and got a new heating element to try to fix this problem myself. I installed it and it still did not work. I called back the next day and still did not get any help, I was only told that I needed to have these meters on hand to trouble shoot the problem. Why is it that I have to do this? The lady did not seem to care that I did not have any way to handle this problem. I felt that this problem was my burden and not Whirlpools for putting out a defective product. I have in my home about 5 new Whirlpool major appliances and have been a loyal customer for many years but after this incident, never again. I will also be advising my friends how Whirlpool has treated me. I am very disappointed with your customer service or should I say lack of customer service. I was told that had I said that the water heater was leaking, I would have been given an authorization number immediately! I still do not have any hot water as I sit here typing this complaint. I am sure that Whirlpool is really concerned as you have my phone number and address and your representatives are aware that I am very upset but still no one has even tried to help me other than telling me that I have to trouble shoot the problem. As far as your rating go with me you get an F!

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.On the good side, it is a bottom freezer model (which is far better for convenience), the space-wasting ice maker was very easy to remove, the glass shelves, removable baskets, and drawers are easy to clean, and the auto-defrost works very well (after the recall update, number one, above). Temperature uniformity is good and the freezer maintains below 0° very well. Overall, it is a good looking appliance with mediocre efficiency and poor reliability. Not recommended.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.