I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

We purchased our washing machine on October 12, 2011 from Lowes. Our washing machine broke on 04/19/12. We have been dealing with Whirlpool and Advanced since 04/23/12, trying to have our machine repaired. Whirlpool sent A&E out on 05/09/12. A repair person from Advanced has been to our home 3 times, and A&E has been to our home twice already. Advanced came to our house on 04/23/12, 05/07/12 and 05/09/12. A&E came to our house on 05/09/12, and again today, 05/11/12.Finally the repair person from A&E said he needed to order parts which are supposed to be shipped to our house. At this point in time we have very little faith that Whirlpool or A&E will do the right thing and repair our machine. We do not understand how a company like Whirlpool keeps getting away with horrible customer service. Whirlpool is the only company we have found where you cannot get in touch with someone who can resolve your problem. Whirlpool told me today that since a repair person is already trying to resolve our problem, we have no choice but to wait until they repair it.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

Suddenly I get a person who sounds enthusiastic about customer service after a day of writing bad reviews on Lowes and Whirlpool sites and as many consumer review sites as I could find! I had even called Lowes corporate offices! A repairman is coming out tomorrow (after being told that one could not show up until September!) to check the NEW refrigerator that has frozen all of my produce and soften my frozen foods! I am 12 miles from the nearest town and took over half of my food for the month to the dumpster site today because it was spoiled. If you have a problem and no one has instructions to help you or is listening or even cares.....MAKE NOISE! IT WORKS. Know if your state has a consumer protection bureau through its government (usually Sec of State or Atty General offices).

I actually need help, we have had our over the stove microwave for two years, for the last 8 months it has inconsistently worked. We have to wait for the light to come on before it will come on and here lately, I have push on it to get it to work. This happens daily. Does anyone have any suggestions, I would hate to have to replace a two year old microwave.

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

It is a very reliable and efficient washing machine. I enjoy the energy saving features as well as how clean my laundry is, no matter how soiled they may be. I would definitely recommend a Whirlpool washing machine to a friend.

Whirlpool Washer WTW8700EC + Dryer WGD8700EC. Bought to replace a 35-year-old Whirlpool set that is still working and had no repairs in that 35 years of ownership. Gave to family member and its working well. Was not a cheap item but well worth the money. It performs beautifully. I chose Whirlpool. It is a proven brand with a long history of reliability. When I bought my last Whirlpool, I bought the top of the line model washer and dryer. They say you get what you pay for and that holds true in my case as has with many others who believe it! So this time I did the same thing and bought the best top loader they had. It has many options I still need to learn. I just use it like the old machine and dont need to worry about types of fabrics or making mistakes. Just follow the instructions for detergent and softeners and all is good. This machine cleans as great as the old one without beating the clothes to death. New agitator design keeps from paddling the clothes, so I dont need to use the gentle cycle or medium to preserve the clothes. The dryer I can say is most efficient as I noticed it took far less time to dry, and notice a small drop in my electric bill and gas bill. I think this will be my last machine ever needed. I do take care of my things and I do clean and polish my machines, they are an investment like a car or house. Front loaders have a lot of problems with leaks from the doors. Will stick with top load only!

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

I had my kitchen remodeled and purchased a Whirlpool built in electric microwave and lower oven combo (Models WOC54E and WOC95E). I selected this product because it had the right dimensions for my kitchen and I thought Whirlpool was a quality brand. Well I was completely incorrect about the latter point. Within just a few months, I noticed a drip line in the microwave door, between the outer and inner panel that could not be accessed to clean. I barely used the appliance and had no explosions in the unit that would account for this unsightly stain. When I called Whirlpool, they told me that cleaning and resealing the microwave door was not covered by warranty, and if I fixed the problem, then I would invalidate the warranty on the appliance. I had no choice but to live with this drip line, which has now been joined by others. I can think only that this is caused by condensation and that the door is permeable to moisture.Then there is the oven: When it is in use and for at least 30 min after, the fan on the unit is deafening. Not just a little noisy, but really loud. This is my first experience with Whirlpool and its products, and I would NEVER purchase others. They are not inexpensive and are clearly of substandard quality. The fact that Whirlpool is prepared to put a defective product on the market and then not be prepared to fix problems with the unit is appalling. DO NOT BUY WHIRLPOOL.

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.

My complaint is basically the same as all the others. Clothes do not come clean in my brand new Whirlpool washer. Ive had two other Whirlpools, and they were fine. This one, however, is a piece of junk. One of the main problems is that the washer is designed to use only lukewarm water, even on the hot setting, it does not use hot water. Another problem is too little water. Another irritating factor is the constant locking of the lid. Another problem is the constant starting and stopping of the agitator. This cannot be good for the motor. Im at the point of giving away my new washer which Ive had for exactly one week. This is a totally inferior product, and I feel that I have been really ripped off.

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowes. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You cant set within 5 of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess its own name up, why would Maytag want any part of it? I dont think I will trust Maytag anymore either for fear it may be a Whirlpool.

Purchased in Nov. 2013, by March 2014 noticed water leak on floor, after 8 service calls in 3 months it was deemed unrepairable By Whirlpool. Got a new fridge in June 2015, no cost to us, but have had 2 service calls already for the same problem. The first leak damaged our kitchen floor, and the ceramic tile that we have is no longer made so we have had to file an insurance claim on our homeowners to pay for repairs. I would never buy any Whirlpool product again, or buy from the local company we bought the original fridge from.

We get the error code F1 in the start of the cycle and when there is 21 minutes left, we have to stop and reset at least 7 times before the water fills. We put a new sensor in for over $200. The second problem is it goes off balance no matter what the load is. I was going to have it fixed (if possible). After reading all the above I wont waste any more money on it and go buy an old fashioned reliable washer. What a piece of money sucking machine especially when I dont have any extra money to waste down the drain. I wish I knew before. There are a lot of people this time of year I would have rather given the money for a needy cause. How disappointed we are with Whirlpool!

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

We purchased our Whirlpool Gold series, french door refrigerator 22 months ago. The freezer and ice maker has stopped working. We had one repairman come out already and he couldnt fix it. We have another one coming in 2 days. I am very disappointed with the Whirlpool brand. I also bought a microwave, 2 wall ovens, and a dishwasher at the same time. The microwave makes a clicking noise every time you use it.

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

I bought a Whirlpool Duet washer and dryer. The washer is model W9740. Less than a year later, the spin cycle sounds like a jet engine ready for takeoff. I got the extended warranty. A & E service tech showed up. The rear bearing and both halves of the tubs need to be replaced. The cost is $1423.33 to repair. It’s more than the cost of the set. I’m still waiting to see if the warranty covers it. I emailed Whirlpool to let them know I was **. I had a chat with someone named Laura. She disconnected from me after I told her to tell Whirlpool CEO they suck! Never again will I buy a Whirlpool product and I hope they go broke!

We purchased a Whirlpool gas range on 12/3/11. It was to be delivered later that month and days before delivery we received a call the stove was damaged. They asked if we wanted it and could get it at a reduced price. We said no, we wanted a new one and that one was delivered on 1/4/12. This stove has had many service calls to fix the ignite for the oven. The ignite and a circuit board for this problem has been replaced many times. The smell of gas in the house is terrible from the many times you try to light the oven. This problem has happened many times when a family event was going to be done (Thanksgiving, making Christmas cookies). It is also very poor advertisement for the company and stove to have this happen when there are so many people around. They will have a tendency to spread the word by mouth. PS: When we called (12-13-13), the woman stated after 4 calls for the same thing there should be a replacement or a refund of money (All the calls have been for the same thing OVEN IGNITE and GAS SMELL).

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

Brand new Whirlpool dishwasher from PC Richards. Model #WDT710PAYB2. Dont buy one of these! In the store, I was turned off by the panel being on top of the door and not visible when the door is closed. I dont understand why anyone would not want to see the cycles and operation but my husband insisted that was a good thing so I agreed to purchase. Well, its horrible! I pressed the panel buttons the first time I tried to use it, and the panel switch is erratic and all over the place. For example, if I press Normal, the Heavy cycle button light goes on. When I hit start, all the button lights shut off. I finally get all the lights to stay on and hit start (after about 10 tries) and when I shut the door, the start button blinks and beeps! The dishwasher does not start. After many attempts, I got it to run, miraculously, for about 10 minutes. It emptied the detergent dispenser and left everything inside wet and slimy. Nice. I cant believe Whirlpool would sell such an inferior product. I have always been a loyal Whirlpool customer, but after this experience, I think its time to switch appliance brands. Now I have to be inconvenienced without a dishwasher after spending over $500 and wait for a repairman. Thanks, Whirlpool!

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he may need because unfortunately, its not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and guess what the machine is needing now. After 4 months, I should not have to even be concerned with what is and isnt covered by my warranty! My last washer/dryer lasted 12-15 years with very little ever going wrong with it. I will never recommend Whirlpool products or buy Whirlpool products again, not because something has gone wrong with the product, things like this happen, but because Whirlpool is very poor when it comes to customer satisfaction and treating their customers right. With this day and age of social networking and this economy, you would think that Whirlpool would do more to treat their customers right and build a product that lasts longer than 4 months. When I asked to talk to someone other than the supervisor I was given, I was told that she is the top person. Really? I find it hard to believe that there is no one above her that I could talk with to express my frustration and request that something be done about this problem.

I bought the washer Whirlpool duet on June 2009 (2 years and 2 months to date) and suddenly gave me an F70 code and died on me. It would cost me about $550.00 for parts and $129.00 for labor which is almost $700.00 in total. Its a communication error code where the CCU or the Motor Control Board was the culprit. I called the company for a concession consideration and they said they go by the warranty period. I should have read reviews for this company washers. Now, I have to find myself a better washer. I will never buy Whirlpool again. What a ripoff!

Purchased Cabrio set last year. Worst set I have ever owned! Clothes do not come clean. Takes forever to wash. Must wash multiple times to get clothes clean, even on deep water settings. Does not spin water out of sheets and blankets. Dryer dries unevenly. Waiting on repairman because dryer will not come on.

I bought a new Whirlpool refrigerator at Home Depot for about $700. Six months later, suddenly, it starts making an intermittent but constant loud grinding noise and then the squeaking started. I called Home Depot first because I bought the protection plan. They referred me to Whirlpool who said the protection plan doesn’t kick in until another year after the warranty ends. It makes these noises whenever it runs, which seems to be more often (that it is running). Whirlpool may still charge $120 just for someone to come look at it even though it is under warranty. I asked another repair place and they said it might void my warranty for them to look at it instead. Whirlpool said it wouldn’t void the warranty but they would only work on it after the first repair person was finished. I’m waiting for the repair guy to come and see why it is making these loud noises. Another person with more knowledge of fridges than I have listened to the noises and said it sounds like friction in a motor. I read a review of the fridge that said the reviewer had problems after only 6 months and I thought that must be a fluke. Apparently not.

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of work! Please, can you help me? Im heading to the store to buy a new one, not a Whirlpool!

Our Whirlpool Dishwasher model WDT710PAYW is less than 2 years old and is rusting on the outside of the door where the steam vent is. Apparently the hole that was made in the door for the vent was not sealed, now the paint is blistering up due to the rust. Will not purchase another Whirlpool.

Purchased a Whirlpool refrigerator less than 3 years ago, the inside is cracking in several places. I read someone elses review and they said the same thing happened to their refrigerator. Customer service would not do anything to help me.

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.

This Whirlpool washing machine is over 5 years old and very reliable, I use it several times a week and have had no problems with it. Next time I will purchase a larger capacity machine so I can wash comforters and spreads easier.

I ordered a washer dryer combination through Whirlpool. I was given a delivery date 2 weeks out. Whirlpool employees must be doing their laundry very sparingly if they think that this would not put a strain on a household. But I was willing to wait. I asked the date and they wouldnt give it to me. A week later they called with the date and I asked the time. Again they wouldnt give it to me. However they said they would give me the time the night before. They then called with the time, which was during work hours. I told them I would be unable to do this during work hours and they gave me the only other optional date, also during work hours. I finally agreed and took a 1/2 personal day. When I arrived home. I received a phone call from Whirlpool that they will not be delivering my washer/dryer unit at all and to pick a different date. I canceled altogether.UPDATED ON 02/24/2016: I have worked hard to not get upset at companies. However I feel that this is an especially poor company and I cant remain silent anymore. I bought a Duet Washer and dryer over the phone with Whirlpool. It took 3.5 weeks for it to get delivered because Whirlpool kept cancelling. Each time, I took a 1/2 personal day so that I could meet the delivery people within their 4-hour window frame. On the 3rd attempt, they were finally delivered and set up by the delivery men.During the 2nd time I ever used the product, it stopped working, making a horrible grinding noise. I had to unplug the machine. My husband came home and hes pretty handy. However he was unable to even press 1 button. I had a friend in the repair business come the next day and he was unable to repair it. I called Whirlpool again and they said theyd have a repairman out the next day. They outsourced the job to a local company and Whirlpool sent me a confirmation email with a time and date. Again I took a 1/2 personal day. After hearing from no one, I called the repair company. They said they had no record of me in the system. I cried.I called Whirlpool and was put on hold for 3 hours. I hung up and called again. They said my department closed 8 minutes ago and they couldnt take my call. I asked how that could happen considering you began the call 3 hours before that time and would have stayed on hold until I died had I not decided to hang up and try again. Every time previous to this I had been on hold for a minimum of 1 hour.I have been trying to return the product. They tell me that Im unable to because my product is functional. I told them it was in fact not functional, which was about the 3rd time I said this, and they said Ill have to call back 1st thing in the morning. I told them I cant risk any more work time to deal with this poor company. So they put me on hold again and thats where I remain. I am currently going on 27 minutes.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

I have a Whirlpool refrigerator model number wrx735sdhz and its been a lemon since I bought it. The ice machine totally backs up and the Chute overflows and Im always scooping ice out. Had another technician out today. He saw my frozen sour cream download Frozen pickles and everything else Frozen. Then because I had to have the ice maker replaced in March and it did nothing for the unit he reports back to A Plus Appliance that theres nothing to be done and he says his diagnostic tests come back that it is fine. Im going to post a very negative review about them. Lowes told me that if he would have reported differently they would have given me a voucher and refunded my money. So have another Appliance repairman come in tomorrow.I bought the extended warranty and so far its gotten me nowhere. As many times as Ive had to unclog it and throw away food I could have had technicians out here hundreds of times for this defective refrigerator. Plus on the two service calls I had they said that there has been numerous complaints about this model and the ice maker and freezing over. I have thrown thousands of dollars of food away over the last 2 years. Lowes extended warranty has got me nowhere.

We bought a new Whirlpool dishwasher with a kitchen reno. It cost over $1000. One month out of warranty the pump died. As this is apparently a common thing with these dishwashers the company sent a new pump, free of charge, but we still had to pay $150 for the install. Now, less than 2 years after purchase, the dishwasher refuses to drain. I wrote to the company, they are not interested. Dont buy Whirlpool, you are only throwing money away.

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

I purchased the Whirlpool Cabrio washer in 2011. It has been nothing but trouble since. I have had repair people out here several times, because the machine twists and tangles the clothes, doesnt get the clothes clean. Sometimes the clothes come out dry without even getting them wet. There are lots of soap scum too. I would NEVER buy another one of these. SO DISAPPOINTED.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

I purchased this washer from Lowes 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still wont spin dry!!!

Their water heater is the worst ever! I will never buy another Whirlpool product. We purchased our water heater on January 17, 2010. We had to have the entire electronic system replaced in August 2011, including the lower element, control unit, thermisol, and electronic. Now, just a few short months later, the system is not working again, plus, the containment unit failed, flooding our basement. When we called Whirlpool, we were treated callously and rudely. Now, we have to pay to have the old unit removed, and a new one installed (they told us to throw it in our trunk and return it to Lowes, as if). Why did we pay to have this warranty when both the product, and the warranty are junk? Never, ever again! While Im at it, I should add that our range, and refrigerator are also made by Whirlpool, and those too, are pieces of junk. I guess were bucking up, and scheduling a new installation. If there are any further problems, I will be contacting an attorney.

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

I purchased the refrigerator (WRT3L15ZYBOO) from a reputable store (Lowes) on 10/15/11. 15 months later it failed. The service tech diagnosed complete loss of refrigerant. Cost for repairs would be more than half the purchase price and the wait for parts would be weeks. Contact to Whirlpool customer rep (Brittany) said no assistance was available, even for obviously a defective product. Solution: I had the store remove the defective appliance and purchased a new fridge (not Whirlpool) at about the same price it would have cost to repair the defective one. With delivery within 3 days, I likely saved time and money over dealing with Whirlpool. I had purchased a Whirlpool stove at the same time and am feeling quite anxious about it. Consequences: I plan to purchase a washer/dryer in the next year. No Whirlpool products considered.

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

I have owned an Accubake gas range since April 2012. The range is 3 months out of warranty, and the oven will not light... just a clicking sound and gas pouring into the oven. I have also had problems with the burners being turned on by brushing against against the knobs. I have a note by the stove to remind myself to check that the knobs are in the OFF position. My 1 year old grandson turned the burner on just by touching the knob... NO SAFETY FEATURES!!! I havent checked to see what a repair is going to cost me, but if it is several hundred dollars, I will just replace this piece of junk. It is very sad that a costly brand new appliance only comes with a one year warranty. I will never ever buy another Whirlpool appliance!!

Whirlpool gold series refrigerator - We obtained this appliance in 2013. The ice maker stopped making ice. Later on it began to make super loud popping noises. Stops cooling, doors are rusting, drawers are broken. We do not have extra money for costly repairs. The Whirlpool brand was worth $2500 and the letdown priceless. Do your homework before purchasing a Whirlpool!!

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.

We purchased 4.0 cu. ft. Cabrio Top Load Washer with 6th Sense Technology MODEL WTW7340XW2 on 11/20/2011. We are a small family of 3 so use of the machine is light. We noticed a strange sound and some leaks a week ago and called in a technician recommended on the Whirlpool website. To our horror he informed us that we need to replace the tub bearing assembly, rotor and stator - to a cost of $1095! This machine is not even 3 years old. Did we buy a lemon? I called Whirlpool. They were simply not interested. The online chat person sent me to the Whirlpool Customer Experience Team where I was told that I should buy an insurance plan to cover the costs of repairs. They then sent me on to the insurance department who want me to pay $338 to buy a repair plan to have the machine fixed. And then referred me to the Manufacturing division when I wanted to know how to escalate the problem - and if you call that number - there is no option to deal with problems - seriously?!? Is this what I should expect when buying the Whirlpool brand?

The oven works well. My complaint is that the glass door is very difficult to clean. Some kind of liquid got in between the panels and I cannot clean the glass without removing the oven door. Im afraid to remove the door as I may not be able to get it back on the oven. I have dirty glass I cant clean and that makes me unhappy. Otherwise the oven works just fine.

I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

The exhaust fan for the gas range runs when using the microwave. The noise is loud and very aggravating and there is no way to turn it off. From what I can find the older models there was an option to turn it off. On the new models Whirlpool cut costs by not putting a small (QUIET) fan in the microwave but used the range fan for a dual purpose.

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

Whirl Pool Duet Wash WFW9400SW - I had this washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they dont make it anymore and sorry about your luck. I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

This unit is without a doubt the best microwave I’ve owned. It is reliable, cooks to desired doneness. It defrosts and rewarms perfectly. For the price I do not believe that there is a better performer. Would highly recommend with no reservations.

Whirlpool Energy Saver Dishwasher Model DU850SWPS3 was placed in our new home purchased in May of 2010. We just found that this dishwasher had a slow leak in the seal to the motor which has ruined our hardwood floor, subflooring and part of a laminate beam on the floor directly below the washer, plus molding from the water. The leak has been going on sometime it was not noticed until the floor became so soaked from use over a long period of time that we finally saw the leak, by accident, in the basement which we hardly access. The Whirlpool costumer service was no help and would not entertain repairing the dishwasher unless we paid due to the fact it is over the year warranty. This is clearly a defective part in their product and poor workmanship on their part. We should not have to check underneath our new appliances to determine if we have leaking problems because we cannot trust them from failing. I will never purchase another Whirlpool product and will not recommend their products to anyone.

The refrigerator is a Whirlpool Model #GSC25C6EYW0. We purchased it on September 17, 2013. So far we had to fix the ice maker, the drawer broke, the refrigerator cools unevenly. They tried to fix it but cant. Therefore, I cannot put tall things on the top shelf. Now it is not cooling and I have to repair or replace it.

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.

Ive owned my Whirlpool appliances for almost a year. So far Ive had 4 maintenance calls for my dishwasher to be fixed (over and over) and once for my refrigerator. Yes, its currently under warranty, but Im afraid to keep it without an extended warranty due to all the issues Ive had with them. So, now Im going to be spending hundreds on an extended warranty. I will never buy another Whirlpool.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I bought the Whirlpool gas water heater less than 1 year ago from Home Depot. It does not work. The pilot light will not spark to ignite the gas. Customer service is never available when you call, you get a message machine. Going forward, I will never buy a Whirlpool product and I will recommend friends and family to boycott Whirlpool. The 6-year warranty is worthless. You cant rely on the warranty. You cant rely on the water heater. You cant rely on Whirlpool to stand behind their product. The water heater is junk.

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

Posted the following review of this oven on the Whirlpool website: How did this get 5 stars with so many complaints? Ive only used this oven once since installed last Sunday. It heated my kitchen up at least 3 degrees. I live in the South so evidently its not meant for southern summers. It does look nice but if Id known the fan blows such hot air out of the bottom, I wouldnt have chosen this one. Afraid if I use the self cleaning cycle, it will burn my hard wood floor. Probably why there are many complaints about uneven cooking and long to preheat since all the heat is blowing out of the bottom. I received an email saying it didnt meet their website guidelines and they wouldnt post it. Interesting?!

After 7 attempts to fix my 6-year-old Whirlpool Front Load Washer (original price $991.00) I had to trash it. Then I stupidly bought another Whirlpool Front Loader (WFW75HEFW) Feb 2017. It has not worked properly since day 1. The clothes come out dripping wet. At first I thought I was doing something wrong. I tried every cycle, limited amount of clothing and ran additional spin cycles to no avail. Finally I gave up and called for service.Whirlpool is very much aware that a number of their machines came off the line with defective spin bearings but they wont admit to it. Instead I am expected to have it repaired! It involves the entire inside of the machine being rebuilt. Its a 2 man job that will take 3-4 hours.This is totally unacceptable and it is obvious Whirlpool does not make a quality product nor do they value customer satisfaction. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE A WHIRLPOOL WASHER. They are difficult to work with and I for one will never purchase or recommend any of their products. I purchased this washer from Home Depot and now my only hope is that they will honor my intention of purchasing a non-defective product. If not, I guess Im in for another miserable experience with a Whirlpool product.

My Whirlpool Microwave was installed in my new home by the builder. As write this, my microwave is 1 year 2 months old. Just out of warranty. On this day first the turntable wouldnt stop turning with the door open or closed. One hour after this event, the interior light would not turn off. On half hour after this event...the microwave died.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

Ive read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the workhorses made in the past.I got rid of my fancy Samsung washing machine because it broke down at least 4 times within the first year of purchase and decided to go with the whirlpool because Ive had a workhorse in the past that was worked excellent. I love the fact the washers no longer have the agitator in the middle which allow me to wash my king sized bedding without the machine becoming unbalanced or making a lot of noise. So far the Whirlpool Cabrio washer and dryer is working very well. Id rather give the Whirlpool a chance any day over the new johnny come latelys, which are more aesthetically pleasing to the eyes but are failing miserably in performance. I also love my Cabrio 8.8 dryer. They both work better than the Samsung models I got rid of.

If you come across any problem or issue with washing machine, the service person will come and will have a typical vouge glance of the washing machine.. and the inner bearing problem etc. He will arrange a call with his boss.. who also tells the same thing… and collects Rs 450/- as visiting charges and goes. They ask you to bring the Washing machine to their showroom... on account of repair they do all nonsense and do replace some parts which are not at all required...*** Instead of going to the show room first, if you take second opinion from any local repair technician... you will be shocked to know that hardly it is very minimum problem like loose connection, biting of wires by rats or other problem which would just resolved in front of us..But certainly not the Big issue as these show room service mafia does.. I have encountered the same brought the same to the notice of the Care Manager Mr.**.. But no proper answer... One should understand that there is big mafia kind of activity just betraying the customers.. Please beware of the frauds of the Whirlpool Washing machine Servicing Team..

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

My three month old $2,000 combination microwave-oven works a fine, its the just the details that stink. For example: There is no way to turn off the turntable. Yes! a crappy $40 microwave can do this, but not this one. Liquid got into the middle of the door window. You cant open it up to clean, they want to send a technician to clean that up so you can actually see through the window. How much? $150. How was it possible that Whirlpool did not adequately seal the glass? They dont care, and dont care about how it looks.