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Whirlpool Dryer Model WED5720RW
Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Wrinkle Shield Option - White
Help prevent wrinkles from setting in to clean, dry clothing with the Wrinkle Shield Option on this front load electric dryer. It has smart features so you can track progress remotely using the Whirlpool App, and AI sensors that automatically adjust dry time, to prevent overdrying.
Manufacturer: Whirlpool
MODEL: WED5720RW
MSRP: $999.99 USD
Whirlpool Dryer Model WED5720RW Error Codes
CODE: F01 — Electronic circuit board fault
PROBLEM: Tumble Dryers is not operating – some or all functions are not selectable.
FIX: Disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.
CODE: F02 — Motor circuit fault
PROBLEM: Intermittent or no drum rotation during wash cycle.
CODE: F03 — Temperature sensing fault
PROBLEM: Tumble Dryers not heating on wash or dry settings.
CODE: F05 — Waste pipe blockage or pump issue
PROBLEM: Tumble Dryers door will not open / the door can be opened but water remains inside the drum.
FIX: Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance.
CODE: F06 — Door lock fault
PROBLEM: Tumble Dryers door cannot be opened or closed / when the door is closed the machine the programme will not start.
FIX: If your tumble dryers door will not close, please check for any obstructions in the door lock.
CODE: F07 — Electronic circuit board fault / heating circuit fault
PROBLEM: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.
CODE: F08 — Heater fault
PROBLEM: During a wash cycle the programme pauses part way through.
CODE: F09 — Software fault
PROBLEM: Tumble Dryers isn’t operating multiple flashing lights and/or display. Unable to select a programme.
CODE: F11 — Pump circuit fault
PROBLEM: Water remains in Tumble Dryers / not pumping out.
CODE: F12 — Electronic control fault
PROBLEM: Tumble Dryers is not operating (turning on).
CODE: F13 — Dryer temperature sensing fault (washer dryers only)
PROBLEM: Washer dryer is not drying clothes.
CODE: F15 — Heater control fault (Washing Machine and Washer Dryers)
PROBLEM: Tumble Dryers is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle.
CODE: F16 — Drum lock position sensor fault (top loading machines only)
PROBLEM: Tumble Dryers drum is stopping in the wrong position or is not locked in the correct position.
CODE: F18 — Internal data error
PROBLEM: Some or all display / functions do not work on my tumble dryers.
FIX: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.
CODE: F19 — Fan motor or heating fault (washer dryers only)
PROBLEM: Tumble Dryers is not drying / stops during drying cycle.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Dryer Model WED5720RW
I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.
We purchased a Whirlpool Gold Series dishwasher from Lowes approximately 2 years ago. Serial P32105232. We noticed a dark stain coming up in the hardwood floor. It was a water leak from the dishwasher appears to be from seal when water cycle leaves unit. This has caused over 70k damage to our home. Ruined entire hardwood floor kitchen cabinets warped so all need replaced. Our insurance company has made a disaster after owning home 10 years. Custom cabinets that match the laundry room as well. No to mention. The jackhammer used to bust up 800 sq foot of flooring and the concrete dust in our entire home. Please advise recourse.
We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!
Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!
Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.
I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?
My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!
I bought a Whirlpool washer and after a few months it started acting up when spinning. I contacted your so called customer service and they gave me the runaround. Told me I wasnt loading it right. Im 60, I know how to load a washer. Well it got worse and worse and finally went kaput. Its going to cost over $100 to fix the springs and I was told it was your lemon and all that brand was bad. I will never buy another Whirlpool product because you wont stand behind them....
Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!
I purchased a Whirlpool refrigerator for my condo in February of 2012. During the past six months it started to freeze everything in the food compartment, and then during this past month the freezer started to slowly die. Ice cream became soup. After calling repair and examination it appears the fridge has basically died and it would have cost me over $500 to fix a $570 refrigerator. That type of lifespan is unacceptable. Before energy efficiency demands from the government, refrigerators lasted much longer. In the 50s, 60s, the refrigerator my parents owed lasted nearly 30 years. Am I expecting too much? Apparently so. I went out and purchased a Frigidaire this time. Hopefully, Ill get a few more years out of that one (Not happy).
I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.
I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.
Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now Ive had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers pretend to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesnt. I dont care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer! Perhaps the designers of all these current washers think they are saving water, but I can tell you that sometimes I will wash mine twice as I know that I do not feel they are clean! (And I am a clean person and the clothes are not real dirty!) I am so unhappy with the decision of purchasing this horrible excuse for a washer that I could shoot myself. I will discourage every person I know from buying one. I will tell them to have their old washer repaired as many times as possible so they will have clean clothes! It isnt just Whirlpool, but all the manufacturers who have chosen to make this horrible decision for us, housewives, and anyone else who does the laundry where they live. I used to enjoy doing my laundry, but now it is a nightmare. I will tell my friends who are the same age as I am that if they can still find a machine with an agitator to buy 1 or two of them so they wont have to deal with this type of problem for the rest of their lives. I realize that now I have to eat this washer since I have purchased it, but I can tell you one thing; if I could sell it for near the price I paid for it, I would do it in a heartbeat! Realizing whoever reads this; it wont matter one bit and probably will never reach the hands of the ones who couldn’t care less or do something about it, but at least I have made an attempt to help others in the future.
I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.
Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!
We purchased a Whirlpool unit Mod#WRF535SMBM from Home Depot in Bluffton, SC. Frost and ice build up in bottom freezer of our Whirlpool unit. We have had 4 service calls since our purchase of the unit in Dec 2014 (April, May, June and Sept) with one freezer door replacement due to a faulty door liner and soon to be a second freezer door replacement due to lack of insulation in the door, along with the door slides. Each service call visit is by a different service company. The other issue is the unit is advertised as S/S. This is the first time I have had a magnet stick to S/S so I figure that the outer shell is a mere coating of some sort and not a quality S/S product.
I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.
I purchased a Whirlpool Duet washer in Jan. 2011 and there has been 3 problems. There has been water leaking, loud/banging noises during the spin cycle, and torn clothing. Technicians have visited 4 times in 7 months. At this point, I forsee more problems in the future. I spoke to a supervisor at Whirlpool and I asked if the washer could be exchanged. I was told, If it is repairable then we will continue to repair it. I was also told that I could purchase an additional 1 or 2 year warranty. A comment like that makes me believe that the company foresees problems in the future as well. A company like Whirlpool should realize that customers should not have to spend time leaving work early or taking off to meet with a technician about an appliance so often or at all! I have owned a washer in the past but it was left when we sold the home and I never experienced any problems!
I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesnt hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.
I have had my Whirlpool electric oven for so many years that I don’t even remember when I purchased it. I also have a Whirlpool stove top & the same with it. Zero trouble for many years. I highly recommend Whirlpool range tops & ovens.
Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!
We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!
I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes werent getting clean, extended water cycle, and a leak. The original purchase was made at Lowes, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches. I frantically rushed to turn the washer off before my laundry room flooded. So, they were out again and screwed the machine back together but failed to retrieve the original screw that they removed from the washer during the first round. Well, the screw got lodged in-between the drum and interior, causing it to completely break the machine. Lowes agreed to exchange the washer for another top loader Cabrio, but my 3 year service contract would not cover the new washer. Not to my surprise, I immediately had issues with it and had to hire a repairman to assess the problem, who concluded that it was the bearings. He informed me that it would be about $700 to replace the bearings and cheaper to just buy a new machine. I called Whirlpool and explained to them about all my issues, now becoming almost comical. They arranged for an outside contractor to assess it. After confirming that the bearing were bad they replaced them. Another few months go by before problems occur, this time the washing machine stopped draining water and spinning. The service company was out another 4 times. They replaced things like the mother board and control panel. My last appointment was today, where the service guy said, There is only one error code. It is a stuck button. I said, Will you at least witness a full cycle so I can show you all my problems: clothes still dirty and stinky, items still wet after spin cycle, cycle taking 2 to 3 hours to run, horrible noises, and timer adding minutes to original cycle. He called Whirlpool because he genuinely felt sorry for my situation. They were of no help. He didnt stay to witness a cycle. Moral of story: if the error code doesnt detect a problem, the consumer will not be helped (this is something that consumers do not have access to). They will happily call a technician out to put a bandaid on an issue until your warranty runs out. I have had between 7 to 10 service calls out to my house, requiring me to take either an entire or 1/2 day off of work each time. If I added up all time lost at work, I could have easily purchased a top-of-the-line washer/dryer duo and been done with all this Whirlpool foolishness. Do yourself a favor, stay away from this product.
Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!
My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.
Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.
I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer. It does not clean my clothes! I have white towels in my bathrooms, I have them for years. They have always come out perfectly white with the regular washer I had for years. Not any more! They now come out with yellow spots all over them. Dark clothes come out with a white residue on them that looks like there has been a napkin in the wash. I talked to Sears where I purchased it, they said I might be using too much detergent, so I have tried using less to no avail! I hate my washer!
Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018. Purchased the same model 2 years ago, and experienced repeated problems to the point where we got rid of that machine and purchased the most current model referenced here. We are looking for a full refund of the purchase price as it appears that this recently purchased machine is on its way to be a repeat performance of the 1st machine that we got rid of (that was purchased 2 years ago). Again, we want the full purchase price refunded, which is $900.88. This machine is not even 2 months old. Thank you.
I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times). I am now going back to Sears to request (that might not be the correct word) Demand, that they take care of the service bill for this machine. In between repairs, I have dealt with ongoing cleaning quality problems. This machine does not get clothes clean. I always have to wash them twice. This machine is loud. This machine does not use enough water to even dissolve the soap. So much for energy saving measures when you have to wash twice and still see soap and crud in the tub. Worst, worst, ever washing machine in my life!! By the way, I have an 8 year old Maytag too that I have never had to repair. Moral of the story, buy Maytag, or at least do not buy a Cabrio!!!!
I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?
On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.
We had an old Whirlpool dishwasher that worked great for over 20 years. It had the ole tried and true knobs in front. We replaced it with another Whirlpool when we updated the kitchen. That one had the new electronic panel in front, it lasted 6 years then we had all kinds of problems and finally replaced it with a Bosch, also with a electronic control panel. We have had this one 4 years and it is not working at all. Wont start and keep a cycle on. Spent $500 on it and its a piece of crap. Thousands of complaints on the internet for these new types of dishwashers. The electronic controls panel are faulty, and probably get wet from repeated use. Go back to the knobs. They worked for years and years!
Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.
Defective Product: I had to replace the fan motor on my refrigerator, which is barely 3 years old. I contacted the company and they told me it was out of warranty. I asked the repair person if he see this problem a lot and he said no. I have had other Whirlpool products which lasted for decades.
I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.
My husband and I remodeled our home and needed a new refrigerator... I wanted to try a Samsung, but after exhaustive research on my husbands part, he insisted we purchase a Whirlpool fridge... From the get go, I have regretted that decision. The main reason being the door on the L side of the fridge does not close completely. Sure, it alarms for a time, but what about all the times I close the door and leave the house. I have had to dispose of more groceries than I care to think about... Never again will I purchase anything by Whirlpool!
My new washer quit working properly. It does not spin or wash properly.
Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.
We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.
Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.
I purchased 4 Whirlpool appliances late 2014. The French door refrigerator close to a year later made a piercing sound several times during a day. I immediately contacted Whirlpool and the representative directed me to YouTube to listen to the normal sounds the refrigerator would make. My first thought was I have been a homeowner for 30 years and countless appliances and never heard such a horrible sound. At the same time they sold me an extended warranty over the phone. He assured me sounds were covered. The sound just kept getting louder and more frequent. I could not take this piercing sound and called back. They sent a local repair service. At the time the repair person came out the refrigerator was not making the sound. I played a video recording and the repairman even said what an terrible sound it was. He continued to check everything over and said - everything looks good. I dont know what the sound is coming from. I asked, What is Whirlpool going to do? He said, nothing, the warranty ran out and your extended warranty does not cover sounds. What a ripoff! Now the drawers broke and another thing they wont cover! I also have problems with the dishwasher I purchased at the same time. Even putting on the extended hot dry I need to wipe everything off. I should have just open a window a tossed out over 2k. The sound is so horrible I am being forced to junk the refrigerator and purchase a new one. Dont purchase Whirlpool and never purchase extended warranty over the phone.
House is 3 years old, builder put in all new Whirlpool appliances... first 2 years dishwasher leaked causing 18k in water damages... now the microwave just went out. BUYER BEWARE... DONT BY ANY OF WHIRLPOOL PRODUCTS POO-POO-POO. Unfortunately none of our products were still under warranty, since they were over a year old at the time they broke down. NEVER BUY FROM AGAIN!!! SHAMEFUL COMPANY!!!
If there had been a choice for no stars I would have given it none. I bought the Cabrio washer and dryer 2 years ago and been dissatisfied from the beginning. It was recommended to me by the repairman who gave me the bad news that my old Whirlpool was not repairable. I suspect that his recommendation came from the fact that it has a good record with regard to repairs and not that it did a good job cleaning clothes.I thought that perhaps there was a learning curve and I would figure it out. Not so. This washer leaves stains, sometimes even not getting something thoroughly wet. The washer does not get clothes clean, especially whites. I have replaced two sets of white towels because they were never entirely clean and eventually became so dingy that I donated them to the Humane Society. I tried using Oxy Clean and even bleach, but nothing works in this washer. Any workout or sports clothes I soak first in the sink because not doing so results in smelly cleaned laundry that has to be repeatedly washed to remove any sweat odors. The final straw came when I washed a small fleece dog pad and it came out of the washer with one third of it not ever having touched water. I tried explaining these issues to Whirlpool customer service agents, who blithely informed me that Whirlpool can do nothing to help. So, I will donate this heap of metal to anyone who is willing to take it on and never purchase another Whirlpool product. Incidentally, I submitted this review to the whirlpool review site and they refused to publish it.
I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.
I have the same lid closure issue expressed by many consumers and whirlpool refuses to acknowledge this as an issue, only recommends purchasing a new lid at $225. Lid design is flawed, metal L bracket connects to plastic housing/trim/side of lid, causing glass to pop out and stress cracks between screws. New models of same washer have redesigned lid, no cross reference part number or dimensions listed to determine if new lid will fit.
This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.
Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.
We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.
We bought a Whirpool Cabrio, model WTW62000W9, and it is junk! We bought higher-end thinking that it would last. It is less than two years old and averages three loads per week. The transmission is out. It needs to be loaded on the boat back to China.
We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.
Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.
I would not buy any Honeywell electronic water heater thermostat. Has failed two times. I have to pay for a new one to be mailed and for repair. A bad product from all the reviews. Honeywell is claiming they do not service it anymore and gave me a Sears telephone number. Servicemen have said it is a crap product and fails all the time.
I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.
I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.
Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!
We purchased a brand new Whirlpool refrigerator in December 2012. It is model # WRF989BAM, a French door style with the freezer in the bottom. We have had problems with this refrigerator since a few days after it arrived. The first occurrence was when we arrived home one evening to find water all over the floor, and food thawing out inside the freezer. Everything had to be thrown out or placed in a different refrigerator. I have no idea what that repairman did, but luckily that issue hasnt happened since. Something about the temperature controls. We have also had frost on the back inside panel, and it leaks inside the refrigerator constantly, so bad that we have to keep a large bowl inside to collect the water, and it has to be emptied two or three times a day. We have had two repairmen out to look at that. The first one installed a new filter, which seemed to fix the problem...for about a month until it started leaking again. They tell us these filters must be replaced every 3-6 months...interesting as it says on the refrigerator every 6 months. Regardless, we cant get a filter, or any other parts that the repairmen think it might need because parts take months to arrive. We bought this refrigerator under the recommendation of a technician who came out to repair the refrigerator we were replacing. Buy American he said. They last longer and the parts are easy to get. What a joke!
I purchased cash for our new house and we notice a couple of times the freezer would start to thaw and the light bulb would freeze up. It has been ok for a while now.
The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.
I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?
Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!
Purchased set of eco friendly whirlpool Cabrio top load washer about 4 years ago. Im at my wits end with the washer. Ever since I bought them the washer has continued to bleach my clothes; after we would wash our whites with bleach the 2-3 loads after would have random clothes bleached, this has happened for many years. We called someone in for it to be fixed but they told us nothing was wrong. So now to prevent bleaching we have to run it a few times w/o clothes, what a waste. It also does not wash clothes thoroughly, clothes come out smelling of cologne and the boys sports uniform still smell musky and like grass. What has sparked me to write this review after years of re-washing and bleach stains on newly bought clothes is I washed a sheet after my son vomited on it about a week ago (mind you it was a sheet and thin comforter alone in washer). I put the sheet on today and see dried up vomit, so disgusted. Do yourself a favor and avoid this product.
I bought a new non-frost 14 cubic Whirlpool fridge Model # W4TXNWFWQ in 2013 from PC Richards. The freezer keeps getting busted. It actually produces a lot of frost which stops the entire fridge from running properly. The tech said this is a common problem with Whirlpool. I am lucky to have bought the 3 years warranty. But when I call to fix the problem it always takes them a few days and I have to miss work for this non-sense.
Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.
We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!
Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!
Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!
Manufacturer refuses to acknowledge quality issues. This is not exclusive for the washer or dryer, IT IS BOTH! P.S. I owned & operated a Whirlpool Cabrio washer & dryer for 6+ years before up-sizing & loved them! I was grossly misled by the retailer to believe the new Cabrio washer & dryer were the same as the previous model of Cabrio. They are not. Their performance is subpar. Not what I would expect from top of the line. Washer does not spin out as dry as the previous model. It will not show error codes on display so I can deal with the issue at hand-it just shuts down. Dryer sensors do not work properly. It will not dry, or overdries to the point of shrinking clothing beyond use.This $2800 purchase is continuing to cost me money. I have never been more upset with a purchase than this. I have to babysit these machines. There is a bolt in the back wall of the dryer drum. Hence my destroyed brand new hand crocheted afghan. Oh and did I tell you that their licensed repair man told me that I should not be laundering bedding in my machines at home? Apparently there are no home use machines on the market that are able to wash bedding. Sheets. Pillowcases. All of it needs to go to a commercial laundromat. Ha! Makes a person question who we let in our home. If you would like a positive - its huge. But wont spin out a small load effectively.I have recommended and led to sale of dozens of the previous Cabrio model. I will no longer be standing behind this model or company after the poor customer service. Their answers are scripted. Its like speaking to a robot. No one is accountable anymore. I could understand if I did not know how HE machines worked or even the Cabrio model, but I loved my previous HE CABRIO FOR 6+ years!! Excuse me while I go vomit.
I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.
In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!
Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.
My whirlpool Cabrio washer top load had the rust problems, bearing problems, support arms replaced along with the complete drive assembly motor bearings and all the parts. My bearings have failed 3 times since 2009. This machine is junk. Customer service at Whirlpool is a joke. They treat you as if you have had to do something wrong. Finally I spoke with a salesman who said speak with the warranty company. I have the extended warranty which I advise everyone who purchases an appliance to get one. So I spoke with them and they sent me a check for a new machine. I must say our warranty company has been very helpful. So THIS IS MY WARNING TO ALL. PLEASE DO NOT BUY FROM WHIRLPOOL. IF YOU DO YOU DESERVE WHAT YOU GET, SORRY TO SAY... Have a great day.
Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.
I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.
It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.
My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.
We purchased the Cabrio Washer and Dryer from Lowes during a Black Friday sale, November 2016. The items were delivered when we closed on a new home. Thus, we didnt start using the washer and dryer until 3 months after purchase. One month after usage we had our first service call. To the point, what the other reviews say are the exact experience that we are having. Unfortunately, we did not do our research before buying. The washer: Clothes come out wrinkled, littered with lint, and the wash cycles are excessively long. The dryer: Clothes take a long time to dry, and most times we run the dry cycle twice because, after the first cycle, the clothes are still damp.Even though the washer and dryer can accommodate larger loads, we are forced to break out the laundry into smaller loads to get better results. Still, doing the laundry is negative experience with the Cabrio. Recently, it took nine hours to fully complete 5 loads of wash. That included the dryer cycle. The repairman said that he is well familiar with the issue. It is the new technology. The software is incredibly sensitive and can fault easily. This leads to another negative feature. The software is restrictive leaving the user with little control over how they want the wash and dry cycles to perform.Going back to the conversation we had with the repairman. He said he had a Whirlpool washer and dryer at home that was over 10 years old. The old fashion kind with the dials and less complicated technology; and he has never had an issue. I have to agree with that. Our second home has the Whirlpool Duet (washer and dryer) that are 13 years old. Never had a problem technically and with washing and drying clothing. We plan to try to contact Whirlpool about their return policy. Not a quality product. Definitely cannot recommend this washer and dryer. We truly purchased junk.
Whirlpool washing machine has always been reliable for me. I have owned 2 and they lasted me many many years. Its easy to use, and cleans clothes perfectly. My family is also a fan of Whirlpool appliances.
Our Whirlpool oven was on fire two different times. The first 10/1/2021 flames inside oven right side. When Flamingo Appliances came to fix the coal was fried underneath. He changed it. Almost 4 months later my stove is on fire again and had to call 911 this time! The back control panel caught fire and is fried. This model has too many malfunctions and is faulty. Whirlpool said they are going to send Flamingo Appliances out to diagnose the problem and see if they can fix it. What next, gonna blow up on me. Earliest they can come out is 2 1/2 weeks. This is unacceptable at all cost. I never had a problem with a stove like this. This stove is faulty. Flamingo appliances/Whirlpool need to realize that the oven is faulty needs to be taken seriously.
Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...
Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.
I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!
My Whirlpool French Door refrigerator will have its TWO year old birthday on September 15, 2015.. only if it lives that long! On August 8, one month and one week short of its 2nd birthday the compressor died. Of course the manufacturers warranty expired after one year. Thankfully, I purchased an extended warranty through the retailer. While this will cover my repairs, there is nothing that will cover the hundreds of dollars worth of spoiled frozen and refrigerated products which had to be discarded. I will NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT!
Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.
I bought this washer (model WTW7800XW) on 12/23/2010. Never happy with its performance from the beginning. Within the first 18 months, the lid hinge completely rusted and broke. The repairman stated that the hinges and glass lid would need to be replaced at a cost of over $400. We paid $899 for the washer. Instead of paying that much, not knowing if it would only last another 18 months, we removed both hinges and removed the lid manually to use the washer. After complaining to Whirlpool about the problem, they thanked me for the info so they could use it for the future. The latest problem to arise is the light inside the washer. The mount for the light was made of steel and has completely rusted away, so the light is just hanging inside the washer. Whirlpool needs to step up and resolve the issue with an extended warranty for these machines.
This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!
I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.
I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.
I had a kitchen fire in 1999. All appliances were replaced with Stainless Steel Whirlpool. My old fridge was an 18 y.o. Whirlpool and still works fine in the garage. My old above range microwave was 12 y.o. and worked fine, I should have kept it. I had to replace my new Whirlpool Microwave after 4 years and 4 repairs. (Main Power Diode kept failing). Now my Whirlpool Gold fridge is not defrosting, even the freezer light switch is frozen. This French door freezer also seems to have less capacity than my old upright freezer. The retailer seemed sympathetic and pathetic. They would not budge on repairs. I told the contractor that did the rehab on my house what happened, he said he would stay away from Whirlpool and that retailer.
I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.
After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.
8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.
I had a Whirlpool GI7FVCXWY01. Purchase 3/13/2010. I had repairman after repairman come to fix it. The last one probably saved my family and my house. The light in the back corner was not only blinking, but flashing rapidly, much like some wild party light. It eventually stopped. The freezer works perfectly fine, the fridge works when it wants to. The ice maker makes ice some days but not others. The motor on the ice dispenser is completely frozen up. Does that all sound about right? If it does, clean it out and cut the power to it before someone gets electrocuted or your house catches fire.If you cant find the electrical diagram, or the company wants $455 to answer your questions, look under the right side of the freezer draw, but not on the draw. Remove the guard on the very bottom of the unit, near the wheels on the right side. You will feel a plastic bag attached to the underside. Inside that bag is the complete diagram of all the wiring harnesses along with the schematic for the amps and voltages for each wire. Are they telling your circuit board is bad and you will need a new one? Before you do that, inside the fridge compartment, in between the water filter and the ice maker, remove the light cover. Notice that inside that space is the access to another panel. Remove that panel. BE SURE THERE IS NO POWER RUNNING TO THE UNIT FIRST. Here you will find a connection plug with more or less 15 wires that are connected to the main wiring harness. Above that plug you will find a holding chamber. This holding chamber contains water from the filter that is waiting to go to the ice maker. It has dripped condensation on the plug since the day you first turned on your fridge. Your wires are most likely broken and corroded. You will need to have your unit completely rewired, but because of the design flaw that fix will only buy you another 4-5 years. My Whirlpool GI7FVCXWY01 left yesterday 5/15/2014 and none too soon.
Whirlpool under-counter dishwasher (model DU1345XTVB0) was purchased 14 months ago. Upper rack plastic adjustable wheel rack is broken. Will not replace. Dishwasher has probable design flaw with wheel positions causing overhanging load to put extreme stress on outer two wheels. The design was done to save money instead of having telescoping rails as most dishwashers do. Explained this. They will not even send a part. Many other Whirlpool dishwashers use these parts. Probable class action suit material.
My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.
My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were not full time in the house, so the dishwasher has not been used much. The touch pad went bad already and it was $450 to fix. Whirlpool sent me an email after I vented and it was a cookie cutter reply. They dont care that the appliance was manufactured with a faulty pad. We never buy service agreements because we feel an expensive item like this should last the term of service agreement if made correctly. No more Whirlpool purchases for us!
Please do not buy any Whirlpool product. Worst product and customer support. I got a new refrigerator on dec 2020, just after 1 month I started facing issues. I complained about that and 3 times they changed many parts. Still I am facing same issues. It doesn’t cool, makes too much sound. Every time I have to spend 30 mins in registering a complaint and sometimes they just close it on their own without even attending to it. So weird. Though the product is under warranty, it’s been more than 6 months that nobody has rectified the complaint. Even now my complaint is still pending. If I call customer support, they just provide some number and ask me to call them. Service representatives take their own time and not at all Serious about complaints. This kind of service they provide to customers. Beware of buying whirlpool products. Worst ever products and service.
I purchased GMH6185XVS microwave in Dec. 2011. It was installed in January 2012. This was for a remodel kitchen with all Whirlpool appliances. In August 2014, we discovered the micro would not heat. I called Whirlpool as directed by Sears. I am told I have to call a repair service and pay for it. I have a 14 year old Whirlpool in my home. We have never had a problem with it. I had a Whirlpool micro in my previous home; never a problem. This is a second home that we hardly ever use. We are two adults. My daughter had the same problem with the same microwave. I am very upset with Sears as well as Whirlpool. Even if I used this machine everyday, it should not break in 2.5 years. Shame on both Whirlpool and Sears. I will never purchase another Whirlpool product again. I will be telling everyone I know.
My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.
Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.
I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.



