It took 5 deliveries to get a fridge that wasnt damaged. First two came from Leons - the same damage on both. Then they said we had to go through Whirlpool because so much time had lapsed. We had purchased the full set of Whirlpool Gold for our kitchen renovation; therefore, we were unable to unpack the fridge until the cabinets were completed. I phoned Whirlpool Canada, and they said they had to send a service tech. The service tech came, and he confirmed the damage and was told to patch it with a proxy. Sorry but I had just paid $1500 for a new fridge. I didnt want a dent and damage. We received no offer for discount to accept the damaged fridge. They sent another one, still damaged. They used their truck to deliver and the guy had no idea how smashed our brand-new trim.So Whirlpool sent another fridge, and even though I asked them to check it before sending, they didnt. It was damaged. This is four fridges. Im tired of fighting with Whirlpool. I called Leons, and they take care to get me a new fridge undamaged. I told Whirlpool about the damage, and they sent a form. First, they wanted me to claim on my house insurance. Why should I put on a claim? If not, get two quotes and fill out tons of paperwork. Im just too tired after fighting for over two months to get a fridge that isnt damaged. Not even an offer of compensation to cover all the time taken off work and the stress on me and my family. This is the second set of Whirlpool Gold we have purchased in the last 4 years. I doubt I will ever purchase again, because you are a company that doesnt treat your customers with respect or concern.

Whirlpool Duet - Steam cycle and sanitize on wash. Dryer is fast and automatic cycles actually work! Have had the washer 4 years and the dryer over 10. We like the Duet Washer because it had a steam cycle and a sanitize cycle plus it has a light inside that helps us see the laundry in our dark room or at night. Also we have been very happy with the cleaning - does a great job and gets the dirtiest clothes clean. The Fan Fresh feature and Delay Start are very handy especially for busy parents who may forget the laundry is in the washer.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

This set of washer and dryer are very simplistic and have few options. They came with the house I just purchased and I think they may be 10 or 12 years old. I cant wait to buy a new set... Very soon!!

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

Weve owned a Whirlpool Gold Series Dishwasher for about seven years. There has not been a year that has passed that we have not had to place a service call with a local service provider. (Each service call costs $85.85.) The upper tray has come off the tracks more than 10 times. The drainage mechanism broke the first time we used the dishwasher. The fuse box (which is amazingly a self-contained, enclosed, black box) has blown twice, has to be completely replaced, and costs over $180. The second time it broke, I ordered, paid for, and had delivered the replacement part only to find out that the broken part suddenly started working again. (I guess Ill have the $180 part for the next time it breaks.) To suggest that this product is junk is an understatement. It will be replaced very shortly.

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

I bought a Whirlpool model GI7FVCXWY00 over and under refrigerator directly from Whirlpool through DirectBuy on April 19, 2010. The unit was a relatively high-end model (over $2,000) that came with a 12-month warranty. Thirteen months after purchase and 1 month after warranty expiration, the ice maker stopped working flooding the kitchen in the process. We called Whirlpool who recommended one of their authorized maintenance subcontractors (GuinCo) to appraise the problem. GuinCo came out, diagnosed that a valve in the ice maker had gone bad and the repair cost us $364. We chalked that up to Murphys Law (repair needed immediately after warranty expiration). Not 4 months later, the kitchen comes up flooded again and again and the ice makers not working. We call GuinCo, the repairman come out and said this time that its a heater and ice maker defect which will cost $643 to repair. He also said that the unit has been designated as having a design defect. We held off on the repair until we could contact Whirlpool for some remediation since it has become obvious that the unit is a lemon. I called Whirlpool, laid out the problems, timelines and potential cost (ice maker failures are going to cost us almost half of what the entire refrigerator cost before the unit is a year and a half old) and the only response they had netted out to was: Sorry, you should have had extended warranty. This is a prime example of an American manufacturer, marketing an inferior product and offering the customer nothing when the lack of quality becomes obvious. I will recommend to anyone I know to stay as far away from Whirlpool products as long as I live.

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

I bought a complete kitchen set of the Whirlpool Gold Series Appliance from Brand-Smart in 2/2013. The first problem I had was the compressor on the refrigerator. It started making a noise & stopped cooling in 04/2014. I called Whirlpool and they said there was only a year warranty on parts and service. I was not notified that I could get an ext. warranty. Therefore I will have to pay for the repair. I called a service tech out and he said I needed a new compressor, total cost 255.00. Then in 11/2014 it started making the same noise & stopped cooling another $255.00. Now its doing the same thing. It needs another compressor, will cost me $255.00 more! A total of $765.00!! And I have only had the refrigerator 2 years 2/2015.

Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

I’ve been struggling with this new washer since I bought it a year ago. It’s sold as a water saver machine, but it continually leaves white residue and lint on my dark clothes that will only come off if rewashed with no soap and no other clothes. The technician who came out ran a cleaner through the machine and that was it. It’s recommended that the cleaner be used once a month, but it doesn’t seem to do any good. Per the appliance dealer I’ve reduced the amount of detergent I use to a tablespoon. I still get the residue. Definitely not a water saver and a crummy washing machine. Don’t buy Whirlpool!

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

We have these appliances in our apartment. Its a gas range with a microwave over the hood. We did have the microwave replace a year ago, we have been here for 5.5 years. Its a good stove, we would consider buying one for ourselves.

I have purchased all new Whirlpool appliances for our new home in March 2009. I have had trouble with the refrigerator door panel and will not switch between ice and water. Cost to replace over $100.00. Now its the range. When turning on the oven, my wife said she saw a flash of bright light and then I turned around and it was smoking up the house! I quickly pull the stove out and unplugged the stove. I then remove the back panel and found the right side of the control panel was burned. Had I not pulled the plug, a fire would have started. I have pictures to prove that! The cost to replace the control panel is $267.00 and that doesnt cover the repair man coming out to test if anything else is bad!

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

After a days work Old Grumpy around 7:00 PM drags to sink, fills pan with hot water & soap; starts scrubbing forks, spoons & occasional cereal bowl. I prewash everything placing it in the dishwasher, it takes it a week to reach 3/4 full: use for sanitation.

We purchased a 50 gallon water heater that claimed to come with a 6-year warranty on parts. Its been a little over two years that we owned the product, and we noticed rust on the bottom. We checked to make sure if water or even moisture is visible from the outside - nothing. The problem is obviously coming from the inside. Since we have warranty, we called them and got nowhere! We were told that it is just cosmetic. They refused to send out a technician to take a look at it. We even emailed them pictures (see pictures) and still nothing, no service. Their warranty is a joke. We will never by any Whirlpool product ever again. Dont believe the sticker that claims you are covered for a certain amount of time. When it comes down to it, they will not do anything for you.

ED5PHEXNK00 Stainless Steel side by side Refrigerator bought in 2004, look out!The refrigerator caught fire today and there was smoke everywhere. Had I not been home, damage would have been out of control. I traced the smoke to the bottom of the refrigerator. I pulled the unit out from the wall and unplugged the power to the unit. My unit is out of warranty and past the extended Lowes warranty. The repair diagnosis is $100 to start.Whirlpool has recalled its other brands (Maytag, etc.) for this same problem but not its Whirlpool brand. Our problem is the same problem with hundreds of other people: Whirlpool fridges burning, smoking, and being a life threatening hazard to families all over America because of the faulty relay to compressor. Whirlpool better recall this model. They need to fix this or they will have much bigger issues to deal with (corporate manslaughter from a known issue and no action or protection for its consumers). The refrigerator is a result of Whirlpool’s negligence; thus, it’s potentially deadly.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?

We bought a Whirlpool washing machine, and what a mistake! I just got off the phone with their customer we dont care department. It spins everything into a tight ball so when the clothes come out of the washing machine everything needs ironed, even permanent press. It also changes the water temperature. I like to wash some clothes in cold water, but the representative at Whirlpool told me it will sometimes add hot water to make the water warm. I am hoping this review will save others from purchasing a Whirlpool washing machine. We will stay clear of all of Whirlpool appliances due to the problem with this washer and Whirlpools lack of concern of an inferior product!

Our new refrigerator was delivered on March 28, 2015. On May 31 as I was opening the door, the top of the bottom door handle broke. I was finally able to get a door handle shipped to my home and I replaced the handle. On July 21, I am opening the door and the 2nd handle breaks in exactly the same place again. Two broken handles in less than four months. Terrible design flaw in this door handle. Now, I am being told by a service representative that the handles are only warrantied for 30 days because handles are cosmetic.

I’ve had this washer since October 2018. Worst purchase ever. It does not clean the clothes nor does it put enough water in it. I’ve tried the deep water option too and it’s for sure still not enough. I don’t understand how they even thought that this was perfectly fine to sell. If I could’ve taken it back a month after having it, I for sure would. And no one will buy it because they’ve read reviews of how it’s terrible. I wasted $900 on this washer. I have the dryer also which works amazing. The washer just sucks something terrible. My husbands military uniforms always look dirty and a lot of the clothes aren’t ever wet. I’ve finally seen a picture of how you’re supposed to have clothes in there. Why in the world would you only allow barely a layer of clothes at the very bottom to be cleaned by the agitator? Why would you have this huge drum only to put not even a load in there? This was such a waste Whirlpool and I’m glad I’m not the only person who has the same issue. I will never purchase another Whirlpool washer, it’s upsetting I can’t currently get rid of this crap washer I have now.

The washer is 5 years old and the dryer is about 12 years old. I have a Whirlpool Cabrio HE washer and a Kenmore Atlantis dryer. The dryer is relatively quiet and has 4 heat settings (including no heat) as well as multiple choices for the type of drying, i.e. wrinkle release, damp dry. The HE washer is noisy and a load of clothes does require a much longer time period than a standard washing machine. My guess is youll spend what you save on water usage for the electric power required to run this type of machine.

The Whirlpool fridge we bought kept freezing food in the fridge. Local technicians couldnt solve the problem after replacing some parts. They called Whirlpools technical person and found there are other similar cases for this model. We were told to wait till they solve the engineering issue. We require to replace another model. Whirlpools customer service Supervisor whose name is Alisha talked very arrogantly and hung up on us. In one word, bad products, bad service, bad people. We will stay away from any Whirlpool product in the future.

My dishwasher is more than five years old. The water jets need to cleaned regularly. A little noisy but I can chalk that up to age. I use 1 or two packs of detergent. Sometimes, if I don’t pre-wash, I need to run through the cycle.

My 3 year old water heater failed and the service line would send us the part but the install was my responsibility. Shipping was free but would take 3-5 BUSINESS days. Whole has a week to wait with no hot water, $35 for expedited shipping (which took 2 days), $175 for the plumber (authorized by Lowes (1star also) for installs). 2 days later the unit is cold again... Plumber comes back, plays with wiring and gets it fired up again. Says if there is a problem again to refer the techs to the plumbers office for new tank. Well now Whirlpool says they will only take the word of their own plumber AUTHORIZED HEATING 24 hours wait for a service call. You will be the 1st job Wednesday morning. Wednesday 930 call from AH we are backed up. Hope to be there between 1 and 4 pm. How did you get backed up if I was 1st job? Never again will I buy Whirlpool and nothing from Lowes as well. Still no hot water day 3 second time in 2 months.

We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).

I purchased a new Cabrio Washing Machine and Dryer in March 2015. I have had 3 new washing machines thanks to the Customer Service provided by Lowes in Lindale Texas. The third washing machine has again lost its brain and the sensor to operate the machine. I have been waiting for the parts since December 2. Called it is still on back order. Unacceptable! It cost almost $60 dollars every 2 weeks for our washing at the Laundromat. Again unacceptable. All Whirlpool can say is We are sorry. When the machine works my clothes are beautifully cleaned using the new HE soap. Takes large loads and I love that part.I am sorry I bought a Whirlpool. Whirlpool would not work with me except to apologize and say the parts are on back order and I will get a call in 5 days for an update. These machines cost $900 each plus tax. They should work more than 3 months at a time. The first repairman could not explain anything. Said they were too new and he could not figure out what to do. The second repairman was more knowledgeable and explained what was wrong. Does not help that Whirlpool does not have an inventory of parts to take care of their customers.

We had bought a whirlpool refrigerator (Model - DC 205 5S/2016) in late April 2016. Initially I noticed a whirring sound after 6-7 hours of switching it on. As nobody from whirlpool had come for installation or any follow up even after requesting, we let it go thinking that nothing could go wrong with a new fridge. Nevertheless, the disturbing sound continued, until I noticed exposed wires running crisscross atop the freezer box and below it, one even preventing the chiller tray to be pulled out easily. Also, we had to get a stabilizer to reduce the notice even though it was written in big bold letters that it was a Stabilizer free refrigerator.After 8 months of owning it, we went for a three-day trip leaving the refrigerator on and set at point 3 in the cooling knob of which 5 is the maximum. On returning back, I noticed a crack at the top right corner of the freezer door and saw that ice had built up covering that side of the freezer inside. Again, as I had to leave for office within 1 hour, I let it rest and went. In the evening we noticed that the crack had extended, so we defrosted the fridge. The next morning I found a small piece of the freezer door floating in the defrosted water, and the freezer door was unhinged and askew at the top, in fact a part of the freezer doors upper right hinge had broken due to maybe the pressure of ice buildup, which had caused the crack that we saw.Shocking it was at first to learn that a freezer door be made of such low standard material ignoring the other fact of wires jutting out of the freezer at top and bottom. As the warranty period was 12 months, I immediately called the customer care, who put me on hold for 8-10minutes and disconnected, this repeated 2 times after which I was frustrated enough and vowed not to use the freezer again.After almost a month a more responsible member of my family took it upon himself and raised a complaint which was answered and a service person came home with a dirty looking and completely scratched piece of replacement door for the freezer. He informed that plastic pieces never came in warranty and we had to pay for it. Upon asking for further clarification he called his manager, Hemanth who was too rude and informed Madam you have pulled the freezer door apart which has caused this. Also, he was asking me specifically are you lying as you said initially that you left for 3days and now you said 5 days? We had left on a Friday night and came back on Tuesday morning, which means 3 complete days out of station. I never knew the exact number of days mattered as a fridge was supposed to be switched on continuously for days.Also, finally Hemanth was informing like if it was some mechanical or electrical fault we could have done it free of cost. So, I reported the whirring noise and the wires jutting out of the freezer tray. He blabbered at first and then informed me that the sound might be due to voltage fluctuation if you are not using a stabilizer (we were using one even though the fridge was a stabilizer free operation one, phew) and the wires issue he completely ignored claiming it as normal.So we paid in full for the dirty and scratched replacement door and also had to be called as liars and blamed that we had literally pulled off the door. Also, he was the most unprofessional manager that I had ever spoken to as he closed the conversation with, If it was LG or Samsung, they would never even have come for service like this. Enough was enough... Never in my life would I have anything to do with whirlpool nor will suggest this brand to anybody.They use such low-quality products. The warranty promises are just scam + even the managers are so insulting and bad mannered to the extent that I never want to deal with them anymore. Also, they dont think twice before just blaming the customers for their low-quality products. In all my years so far I have never come across a brand that treat their customers like this.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

Got a simple error code E6 F2 on the display of my oven (only 8 years old). Called Whirlpool to schedule a repair. They told me there were no available dates for one of their techs to fix my unit. They referred me to 3 outside companies that wanted to charge me over $100 just to come out and take a look. One of the phone numbers to the companies they referred me to was a wrong number. I asked them to tell me what the error code means and they said they couldnt tell me with any degree of accuracy. (What use is an error code, then??!!) I checked all over the internet and different websites say it might be a control board (over $300 for the part) issue. But several techs also said that it is a crap shoot and could also be a Temperature Sensor. I called back Whirlpool to see if they could get me a deal on the part. But, guess what? They dont sell it anymore...in fact they dont even sell their own parts at all!! And, they transferred me to some outside company that refused to even give me part numbers, to avoid me shopping for a better deal (which I did end up finding on Amazon after number 6 below). I called back Whirlpool and after getting transferred around to 2-3 different people and wasting about an hour I finally got someone who finally wanted to just give me whatever decent service they could and they finally got me the part numbers of the 2 different control boards (Main Control Unit and Sister board that controls the locking mechanism, $367 and $140 respectively). Now I am faced with paying an Appliance Repair person over $500 for what seems to me is a BIG FAT LEMON of an appliance due to the sheer number of unsatisfied people that are having the same issue, have had it fixed, and had the error just return again. THUS.... WHIRLPOOL AND THEIR CUSTOMER SERVICE AND THEIR PRODUCTS JUST SUCK!! AND I WOULD NOT RECOMMEND THEM TO ANYONE! THE LEAST THEIR COMPANY COULD DO IS TRY TO HELP FIX THE PROBLEM, NOT EXACERBATE IT BY GIVING SHADY CUSTOMER SERVICE AND REFUSING TO HELP FIX THE PROBLEM!!!

On May 15, 2017, I purchased a new Whirlpool Water Heater, unknowingly made by American Water Heater Co., from Lowes (receipt attached). Model Number ES40R10-55 with a 10 year warranty. The water heater was installed using the directions in the owners manual. Upon turning on the current to the water heater after it was filled with water and all air removed from the plumbing, the module gave a code stating the top element was not working. Called the Technician Assistance Hotline and they gave me a RA number to get a new top element from Lowes. Got that on May 16 and had to call the plumber that is contracted by American Water Heater Co. to come to the house and inspect the heater to make sure it was installed correctly.The water heater worked once the new element was installed. On Oct. 3, 2017, had more issues with the module stating the top element was not working. Called the Tech. Assistance Hotline and they gave me another RA number to get another top element. On Oct. 4, got the top element and installed it. The water heater started working again. On Oct. 6, the module stated the bottom element was not working. Called the Tech. Assistant Hotline and had the plumber come out. He determined that he could not find out why it was doing this and also said that both elements were good along with the element that I removed on Oct. 4, which I still had. Since then, the module has been giving codes stating that both elements are bad and I have not had any hot water since Oct. 7. American Water Heater Co., Whirlpool, and Lowes all refuse to give me a refund for this piece of junk! All blame the other for the problems and none will take any responsibility for the water heater not working. I will never buy another appliance with the Whirlpool name and definitely will not buy anything made by American Water Heater Co. I also will never buy another appliance from Lowes as they are not willing to help me in this matter. If you do not want to experience the headache and frustration of owning a new appliance that does not work, I would suggest that you do the same!!!

Ive always had good luck with Whirlpool. They last longer & dont have as many repairs. Ive had to have a lot of repairs with Maytag washers. The dryers didnt give any trouble. I recommend Whirlpool.

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

Buyer beware. There was a class action lawsuit filed for our Whirlpool dishwasher some years ago. The control panel shorted and or overheated on ours in February of 2021, causing it to emit white plastic smelling smoke. (Glad we were home when we ran it.) I opened the door to turn it off and it continued to run, smoke and spray water all over the kitchen. Called Fire Department. Filed a complaint with Whirlpool. They sent a repair person to inspect and take photos. Its been 6 weeks and still have not received a call from them. I bought a Frigidaire. It is made by Electrolux. FYI, Kenmore is also made by Whirlpool.

Model # WMH 1163XVQ-1 manufactured 2010 however I purchased and installed it in July 2011. Noticed a small crack at the base of the handle about a year later. Within the past couple of weeks cracks are appearing everywhere including around the handle, the entire exterior frame as well as interior frame of the door. Neither my wife nor I slam the door or mishandle it to cause this damage. Called Whirlpool this week. Bottom line is that it would cost nearly as much to get a new door as to buy another microwave. This is an over the stove model. My previous microwave was GE and lasted over 15 years. Wont buy Whirlpool again.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now Ive had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers pretend to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesnt. I dont care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer! Perhaps the designers of all these current washers think they are saving water, but I can tell you that sometimes I will wash mine twice as I know that I do not feel they are clean! (And I am a clean person and the clothes are not real dirty!) I am so unhappy with the decision of purchasing this horrible excuse for a washer that I could shoot myself. I will discourage every person I know from buying one. I will tell them to have their old washer repaired as many times as possible so they will have clean clothes! It isnt just Whirlpool, but all the manufacturers who have chosen to make this horrible decision for us, housewives, and anyone else who does the laundry where they live. I used to enjoy doing my laundry, but now it is a nightmare. I will tell my friends who are the same age as I am that if they can still find a machine with an agitator to buy 1 or two of them so they wont have to deal with this type of problem for the rest of their lives. I realize that now I have to eat this washer since I have purchased it, but I can tell you one thing; if I could sell it for near the price I paid for it, I would do it in a heartbeat! Realizing whoever reads this; it wont matter one bit and probably will never reach the hands of the ones who couldn’t care less or do something about it, but at least I have made an attempt to help others in the future.

We purchased the Whirlpool double oven gas range from Lowes in July of 2014. The oven heat that boils out onto the stove top when you use either oven makes it difficult to handle the pots on the range top. The first time I used both ovens at the same time the plastic front to the control panel started to melt and the fumes were horrible. It was under warranty so Whirlpool replaced it with an identical panel that also melted when I used the top oven and range top at the same time. Its out of warranty so Whirlpool says its not their problem. From reading these other complaints it is obvious to me that customer satisfaction is not important to Whirlpool - just that profit margin. Build cheap - sell high should be their motto.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

My mother and grandmother swore by Whirlpool washers. They were the best. So, naturally I never wanted any other brand - then came the digital machines. End of an era. My experience with my 1 year old digital machine has been very frustrating. I do not like it. I prefer the old system.

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.

I replaced our old 50-gal water heater (10 years old) with a new top-of-the-line Whirlpool 50-gal water heater in Feb 2011. The Friday before Memorial Day, the heater went out and the pilot refused to stay lit. I called and jumped through all their hoops and finally figured out that it was the gas valve, because the pilot goes out as soon as you release the button and the milli-voltage reading is ok. They sent me a replacement and it cost $145 to have a plumber come out and install it. We were without hot water for 5 days. Now 9 days later, the pilot keeps going out. This time I can re-light it, but after the water heats up, it is apparently going out again. They refuse to replace a 12-year warrantied water heater that is only 2 years old and I am going to have to hire a plumber again to come out and attest to what we already know. This water heater is extremely loud. When we had it installed, I read the reviews and there were similar complaints (sounds like a mini jet engine). We dont seem to get as much hot water as we did with our old builders grade heater. This is a bad buy and I would advise anyone looking to purchase to look elsewhere.

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

We bought all new Whirlpool kitchen appliances in February of 2017. The French Door Refridgerator MRF993FIFM we purchased was a large side by side with a water/ice dispenser and freezer on the bottom. The concept of it is great, as it is very roomy. The problem is with the product quality and usability. We are a family of four with the youngest being twelve. We do not have to worry about rough little hands anymore. That being said there is a crack in the back of the plastic casing of one shelf, a crack in the freezer door, the seal doesnt connect on the dispenser side door, the slide out shelf in the freezer doesnt stay on its rollers and the main ice maker stopped working (which never worked properly either).Also, and this is what bothers me the most, the glass on one of the shelves is sealed down so it cannot be cleaned under. But there is a small slit going all the way around that separates it from the plastic. Food is still seeping underneath and creating mold with no way to clean underneath! This was not an inexpensive refrigerator and we were not prepared to have these kinds of problems after a year. We are very unhappy with the quality of this product.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.

I have the same pilot light problems as everybody else. I pulled the burner unit out, and cleaned, and blew everything out, and took a wire brush to the openings on the floor of the unit. I called customer service, and was asked about ventilation. I didnt mention that the heater still didnt work, even when the door to the tin water heater was removed, so venting is not the likely culprit. She authorized a repair that will likely do nothing from the comments I see.The real problem with their customer service, is the apparent stupidity of the computer system. She asked me for the model and ID number. I had to cut through the extra insulation blanked on the tank to get it. However, when I gave it to her, she then asked me if I was ** and if I live at **. If this information was already in the computer, why couldnt there be a search by my name and address, to get the model and serial number. Obviously, I had registered the water heater in the past. Isnt being able to get this information the reason to register in the first place?Now, I have to replace the extra insulation, all because of a stupid inability to create the necessary searches in their customer database. Yes, I could have written the numbers down, but why have the customer registration at all, if it isnt to be used for anything, other than data mining of the customer base.

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

Purchased brand new washer & dryer that was chosen specifically for its HE & washing capabilities as Im a single mom with 5 kids, 2 of whom have disabilities, & I need a good washer & dryer. Washer and dryer both broke several times. I paid for an extended warranty but they never resolved the issue. Called Whirlpool & they didnt care. Four years later, Im using a set I bought used that rips my clothes while the washer & dryer sit still broken. Will never buy from Whirlpool or Kettles again.

The refrigerator itself is noisy but thats not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

We relied on consumer reports as the primary source for a recommendation on this washer. Just under two years old, it started making a noise, which suddenly went away. Then one day the machine would not spin and drain, and we could not decipher the error code into anything useful. I turned the machine over to find that the drive belt was half-on/half off the pulley on the drive motor. This caused the belt to ride against the belt guard and wear right through it. I removed the belt and determined that the cause of the problem was that the large pulley on the drum was loose. For some reason the nut which holds that pulley on was slightly loose, causing the pulley to wobble. Not sure why they didnt use some Loctite on that nut. I put everything back together and tightened the nut. No problems and I checked it a month later, everything was still good. Fast forward to last week, when the machine was not yet 3 years old. Same thing, washer would not spin and drain. Tipped machine over to find that the belt had fallen off, the drum pulley was again loose. But this time the belt had damaged the pulley on the motor. I figured, no problem, just order a new pulley. Well you can buy just the pulley on the drum, but the pulley on the motor is part of the motor, it cannot be ordered by itself. The cheapest I could find the motor online was $250. We decided to cut our losses and buy a new machine. We will NEVER buy another Whirlpool appliance (or anyone elses by the same manufacturer, i.e. Maytag). Our last Kenmore washer lasted 23 years. Oh but it had an agitator and wasnt listed as HE (High Efficiency), so I suppose the environmentalists would get the dry heaves thinking about the impact of that washer on the environment. But it was useful for 23 years. Now this High Efficiency Whirlpool is headed for the recycling pile. Sorry, I think this hurts the environment more than an appliance which just works year after year. Yep, they took a design that worked and now we have energy/water efficient washers that dont last very long and are so expensive to repair that the solution is to just buy a new one.

I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again. The stovetop went out once again and I had to stop cooking. Conversely Ive had the same issue with the oven. Ive been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

I bought this Whirlpool Cabrio Top Load Washing Machine in December and have hated it ever since. The energy efficiency this item claims means that you will spend a ridiculous amount of time waiting for your load to finish. My family hates this machine and I regularly have to hear about how long the load is taking because the timer adjusts continually. Put in a QUICK load and it said 38 minutes, came back in 30 and it said 24 minutes. It is so frustrating!!! We are afraid to put anything on a heavy soil setting or anything other than quick, because it can take 2-3 hours to complete. I have to schedule a day to wash my bedding and there isnt any convenience in doing a quick load. I am going to have to sell this one and purchase another washer. What a loss!! This machine has been a time and money waster! I will NEVER BUY WHIRLPOOL again!!! I bought this machine through Best Buy.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing its in the kitchen! Twists sheets so badly - on sheets setting - that it stops and I must undo the balloon its formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it cant even finish the clean washer cycle without stopping. It seems it doesnt use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. Im disgusted with Whirlpool now.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!

Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.

I purchased the Whirlpool Cabrio washer and dryer in 2007. They have been the biggest pieces of junk. One year after my purchase, the water pump broke and had to be replaced for $100 and that is with my husband doing it. Then the dryer broke twice. Now, the washer is not spinning. He took it apart and I purchased $80 in parts. It still doesnt spin. He thinks the motor went and it gives a p50 code. This washer does make holes in your clothes. So many of my summer tops were ruined because of this washer. A friend has the same washer and she started getting the holes in the clothes, so that is how we figured it out. Today, I went and picked up a washer at my rental home, a GE that is 10 years old. My clothes never felt cleaner and it runs like a charm. That Cabrio always smelled like mildew because it seemed like all the water didnt drain out of it and it would sit in the bottom. What a shame. Its only 6 years old and I paid $800 for it and for parts. My husband cant wait to put it on the curb on garbage day. My friend warrantied hers and when the guy couldnt fix the problem, they gave her partial money back. At least she got something. These should be recalled and we should get partial money back depending on how old it is. I will tell everyone not buy these. They are the biggest pieces of junk!

The control panel is difficult to use. It’s much too easy to switch power from the top oven to the bottom oven without knowing it. In addition, the plastic cover over the control panel makes it difficult to use especially if your fingers have flour or oil on them. It would be much easier and more accurate if knobs were used to control the all the functions instead of a electronic screen. Also, the clock has never operated accurately. Always runs fast. Temperature of the ovens is pretty accurate. However, it does take a long time to reach chosen temperature. Both ovens are large and able to handle an 18 inch round pizza dish. Other than the control panel, I’m pleased with both the gas stove top and both electric ovens.

Home is new construction. Moved into our home in May 2015. All appliances are Whirlpool. The Microwave (model WMH32519CS-1) stopped heating in September 2015, service tech replaced the tube and capacitor. Microwave stopped heating again on Nov 16, 2015. Service tech notified again. Each time it takes 3+ days to get the service tech to look at the oven. This will be the 3rd Magnetron Tube in 6 months. This should not be happening. Contacted Whirlpool direct, asked if we could get the entire oven replaced with a new one. I was informed that this was not a company policy. It was a real waste of time talking to customer service. They are clueless and could care less about what is happening with our oven. I have had microwave ovens for years and have never had this kind of issue. Whirlpool has a real problem here.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

Whirlpool Cabrio washer (WTW6400SW2) - After a few years of working, my washing machine lists a code of F50 and will not spin. After three visits from a repair company, they couldnt fix it and said we need to buy a new one. It seems like an electronic problem, but we have to replace the whole machine. Consumer Reports says a machine should last 10-14 years. Numerous people online have stated the same issue with the same model. More than one person stated there is already a class action lawsuit on this machine? Please help. Who can afford a new expensive machine after a few years of service?

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!

I purchased the four-door Whirlpool stainless steel refrigerator. It was installed on the 15th of June. One month later, the ice was not coming through the dispenser and if it did, it was a small amount. During this time, I was receiving notices from them about purchasing an extended warranty. Today, August 23, 2012, the ice maker stopped working completely. I was disgusted. Paying for the top-of-the-line refrigerator that doesnt last for 90 days is ridiculous. Also, the handle on the vegetable keeps coming off. That will be the last Whirlpool appliance I will buy.

We bought a new Whirlpool gold gas stove. We had just finished redoing our complete kitchen, and thought it would be nice to replace appliances. I thought Whirlpool had a reputable name and good service record, but clearly, I should have checked. Three months after installing the stove, the handle pulled right off the door. We called the service tech who came in, took the door apart, and replaced the handle, but for some reason, installed different and incorrect screws for the door. Over the next 7 or 8 months, the handle pulled off twice more, and we repeated the cycle. At this point in time, we had been experiencing a situation where the stove would shut itself off. Bear in mind, it is less than 18 months old. Even now, the oven heats, and mid way through cooking anything, it decides to shut itself off. Clearly, there are issues with Whirlpool products, and when I called them, they want to do nothing about it. They jockey me around, from one service person to the next, frustrating me as I have to retell the issues to each new individual, and then they only tell me a replaced board, which would cost more than $600, is the way to go. Ive had this stove for 2 years, and it is seriously the biggest piece of garbage anyone ever put out on the market. Apparently there are no recalls on it, and so apparently, Whirlpool is more interested in ripping off their customers, than standing behind their product. I am currently seeking permission in a local paper to write a public service piece. I hope people will read it, and avoid this company at all costs. I hope whirlpool enjoys it. I dont know how they have turned a blind eye to all these complaints. As far as what I have read, with regards to other whirlpool problems, exploding glass, dangerous fumes, etc. They should be investigated, because what they are pulling off is criminal. If I want someone to steal from me, Ill leave my doors open, and let them come take me for what I have. I dont need to support a company that is stealing from me, while they wear smile on their face.

I work on Whirlpool refrigerators for a living every single day of my agonizing, miserable, lousy life. Ive never seen such a mass of dysfunctional, defective rejects as I have with the new Whirlpool side-by-side refrigerators. The ice maker never works because the water line always freezes in the door. The food in your refrigerator side will either spoil or freeze because the damper door will stick open or freeze shut. The water filter housing will start leaking before you change the filter for the first time because of the inferior quality of the plastic its made from. And of course my all time favorite the compressor will always go out under the first 5 years (Thats why Whirlpool changed the warranty from 5 years to 1 on the sealed system). Ive never been a big extended warranty believer. But, like old saying goes, They just dont make them like they use to. Definitely applies to Whirlpool refrigerators.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In September 2011, the noise level had become intolerable. I called a local service company. They advised me that the main bearing was bad. It would cost more to repair than what it was worth. I contacted Whirlpool. They could not do anything unless the machine was inspected by one of their authorized service companies, which they scheduled. Two weeks later, A&E Factory Service arrived and confirmed that the bearing is bad and the cost to repair will be $1,542.06. Whirlpool customer service transferred me all over the country to tell me that the machine was out of warranty and there was nothing they could do.

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

How would you like to be without a refrigerator for 10+ days? How do you justify 10 days without a service tech being available for what I call an emergency! Either you need to hire more technicians or make BETTER products. My suggestion is have a supervisor go out to a call first and access the problem. My case, a tech shows up after waiting 10 days, to tell me my refrigerator needs all the parts. Which means Ill have to wait probably another 2-3 weeks for the parts to arrive. Im sure the parts werent ordered to be expedited. Im beyond furious. We lost everything in our freezer. Doesnt stay frozen in coolers.When we purchased the refrigerator, just under two years ago, the service tech was out three separate times because our ice maker kept going on the blink. Finally, I purchased ice maker, because your refrigerator only makes ice when it wants. Not reliable! Second problem, the lights in refrigerator & freezer went out. Real smart to install LED lights that can only be replaced by a technician. Insane for the consumer. (Cost of lights replaced w/o warranty contract is $100). DONT BUY WHIRLPOOL PRODUCTS UNLESS YOU ENJOY MISERY!!Why would you put glossy black finish on front of refrigerator, and the sides have black texture, where you cant see fingerprints. Has to be cleaned daily! Hope you can rectify the problem before two more weeks pass. Model: WRS322FDAB. SERIAL#: HR72710418. Not a fan of your lemon of refrigerator. You can also view this on your customer reviews WHIRLPOOL.

In January 2021 I purchased a front load Whirlpool washer and matching dryer. They were delivered on February 6 2021. The first load we found water on the floor. I thought I didnt close the detergent drawer so I proceeded with the next load. Again I found water this even through the ceiling tile in room below. So with the next load I sat in laundry room to see what was happening. When on the rinse cycle water shoots out the front of the dispenser drawer.Contacted service, they sent repair man. He ordered new parts and I waited over 3 weeks for next repair call to find out that whirlpool had part all along. Repair man came again and still no resolution to issue. He was told to order same parts again - still no resolution yet again. I fought with Whirlpool till they said they would give me a new machine. Now fighting because delivery people wont uninstall 1st washer and install new machine. Today is June 28 2021 and I still DONT HAVE A WASHER TO USE. I havent even used the dryer yet. I have $3400 and numerous hours with Whirlpool trying to resolve this issue! Can you help? Whirlpool continues to string us along, telling us to be patient, theyre doing their best.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.