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Whirlpool Dryer Model WED8120HW
Whirlpool Dryer Model WED8120HW
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Whirlpool Dryer Model WED8120HW

29 Inch Electric Dryer with 8.8 cu. ft. Capacity

Whirlpool WED8120HW 29 Inch White Smart Capable Electric Dryer with 8.8 cu. ft. Capacity, Advanced Moisture Sensing, Intuitive Controls and ENERGY STAR Certified

Manufacturer: Whirlpool

MODEL: WED8120HW

MSRP: $1144.00 USD


Whirlpool Dryer Model WED8120HW Error Codes

CODE: F01 — Electronic circuit board fault 
PROBLEM: Tumble Dryers is not operating – some or all functions are not selectable. 
FIX: Disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again. 

CODE: F02 — Motor circuit fault 
PROBLEM: Intermittent or no drum rotation during wash cycle. 

CODE: F03 — Temperature sensing fault 
PROBLEM: Tumble Dryers not heating on wash or dry settings. 

CODE: F05 — Waste pipe blockage or pump issue 
PROBLEM: Tumble Dryers door will not open / the door can be opened but water remains inside the drum. 
FIX: Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance. 

CODE: F06 — Door lock fault 
PROBLEM: Tumble Dryers door cannot be opened or closed / when the door is closed the machine the programme will not start. 
FIX: If your tumble dryers door will not close, please check for any obstructions in the door lock.  

CODE: F07 — Electronic circuit board fault / heating circuit fault 
PROBLEM: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously. 

CODE: F08 — Heater fault 
PROBLEM: During a wash cycle the programme pauses part way through. 

CODE: F09 — Software fault 
PROBLEM: Tumble Dryers isn’t operating multiple flashing lights and/or display. Unable to select a programme. 

CODE: F11 — Pump circuit fault 
PROBLEM: Water remains in Tumble Dryers / not pumping out. 

CODE: F12 — Electronic control fault 
PROBLEM: Tumble Dryers is not operating (turning on). 

CODE: F13 — Dryer temperature sensing fault (washer dryers only) 
PROBLEM: Washer dryer is not drying clothes. 

CODE: F15 — Heater control fault (Washing Machine and Washer Dryers) 
PROBLEM: Tumble Dryers is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle. 

CODE: F16 — Drum lock position sensor fault (top loading machines only) 
PROBLEM: Tumble Dryers drum is stopping in the wrong position or is not locked in the correct position. 

CODE: F18 — Internal data error 
PROBLEM: Some or all display / functions do not work on my tumble dryers. 
FIX: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again. 

CODE: F19 — Fan motor or heating fault (washer dryers only) 
PROBLEM: Tumble Dryers is not drying / stops during drying cycle.


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Related Error Code Pages:
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Whirlpool Dryer Model WED8120HW

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Product Reviews:

After much frustration and disappointment, as well as 2 huge repair bills w
After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.
Published: March 18, 2019
Dory of Alexandria, ON
Source: consumeraffairs.com

No matter what I do after I wash clothes on quick or deep water cycle or ev
No matter what I do after I wash clothes on quick or deep water cycle or even running the cycle over again, the clothes are left with soap residue. This is very annoying, particularly on dark clothing because it stands out. If I could start over, I would purchase a washer with an agitator. I watch the clothes as it goes through a cycle and the clothes stay in the same position...no wonder they dont get clean. What a ripoff!!
Published: February 9, 2019
Kamlyn of Jacksonville, FL
Source: consumeraffairs.com

I bought refrigerator in Feb 2017. Within 18 months internal surface got cr
I bought refrigerator in Feb 2017. Within 18 months internal surface got crack, contacted customer care but I would say Whirlpool India customer care department is worst across world, no courtesy towards customers, contacted them over phone very bad attitude, no response on email. Product quality is worst, its better to buy Indian brands. They are much better in quality & service. Totally dissatisfied with Whirlpool approach, at the end Whirlpool customer care is not at all bothered.
Published: January 8, 2019
Nitin of Other, Other
Source: consumeraffairs.com

The refrigerator fits perfect in my space, keeps frozen (ice cream is cream
The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.
Published: January 6, 2017
Nana of Tarboro, NC
Source: consumeraffairs.com

I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Mode
I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Model #WTW6600SW2. By doing thorough research on this issue I can see the problem is in a known defective control board (part #W10130544). This part has even been replaced by Whirlpool with a new control board costing around $300 for just the part. After calling for repair service, two people (1 agent and 1 supervisor) refused to acknowledge any known issues with this part and further refused to any type of repair or replacement of the part. It is impossible for anyone in that position to not have knowledge of this problem. Simply look on the internet for a countless number of people with this very same complaint. Even though my washer is eight years old it has had very little use. There are only two grown adults in this household and the machine has never been abused or overused. It still looks new. Whirlpool should be honest and responsible when dealing with this type of problem. They should agree to pay for the part and repair service... at the very least they should agree to pay for the part.
Published: July 27, 2015
John of Bellevue, WA
Source: consumeraffairs.com

My dishwasher is 4 months old and is having some electrical issues. I have
My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.
Published: September 30, 2019
Bryan of Monroe, WA
Source: consumeraffairs.com

I bought a new Whirlpool refrigerator from Sears and within a month the ref
I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said its Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesnt maintain temperature... Food had to be thrown out because of that.I asked them to refund me my cost or at minimum get a working refrigerator to me because after 4 attempts at trying to fix the problem it still exists... They just want to keep sending a repairman out there who still cant figure out the problem and that has cost me much time away from work not the mention the spoiled food costs... Even when complaining my dilemma to the repairman he said, All they will do is keep calling us and kick the can down the road... They could care less about what it has cost me in time and money... I had to give 1 star to this company but they dont deserve even that one... Dont waste you time thinking a warranty by them is worth a flip and now over 3 months Im without a refrigerator...
Published: July 12, 2018
James of Atlanta Georrgia, GA
Source: consumeraffairs.com

I live in a new community, and this French Door refrigerator with bottom fr
I live in a new community, and this French Door refrigerator with bottom freezer was offered as an upgrade. Two of my neighbors and I have had the compressor break right after the refrigerator warranty expired. Luckily for us, the builder purchased and extended warranty, so we were all covered. I have NEVER had a compressor go out in ONE year.
Published: August 11, 2013
Lili of Parkland, FL
Source: consumeraffairs.com

Whirlpool cabrio top load washing machine sounded like a jet engine taking
Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.
Published: December 29, 2013
Ed of Etobiccoke, ON
Source: consumeraffairs.com

I purchased Whirlpool Microwave/Convection Oven a little over a year ago. I
I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.
Published: January 13, 2012
Robert of Branson, MO
Source: consumeraffairs.com

I bought the front load washer 4 years ago. The tub bearing suddenly broke.
I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.
Published: June 26, 2015
Linda of Woburn, MA
Source: consumeraffairs.com

Admiral dryer 14 months old and contacts in the timer broke. I contacted Wh
Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.
Published: April 11, 2012
Karen of Butler, PA
Source: consumeraffairs.com

Purchased a new Whirlpool washer and it has the sensor-- like I am too stup
Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.
Published: January 30, 2021
Sherry of Birmingham, AL
Source: consumeraffairs.com

Whirlpool Water Heater FG1F4040S3NOV - I had this water heater installed in
Whirlpool Water Heater FG1F4040S3NOV - I had this water heater installed in 2005 by a professional plumber and every year since like clockwork, I have to replace the gas control valve/thermostat. Last year, Sears came and did the work and made their arrangements to have the part replaced. This year 2012, March 9 my gas control valve went again. The unit is not even a year old and broke again. Unfortunately, the six-year warranty is up on the hot water tank. I called Whirlpool two times. The first time, the guy told me that the warranty was up and hung up on me! The second time, the guy would not honor the replacing of a part that is not even a year old yet. The money I spent over the six years making repair on it, I could have bought a new one. This company is nothing but a bunch of **. Is there anything that I can do? I have paid to replace this five years in a row.
Published: March 9, 2012
Michael of Cumberland, RI
Source: consumeraffairs.com

We bought a Whirlpool washer and dryer set (Cabrio WED7300XWO) 2 years ago.
We bought a Whirlpool washer and dryer set (Cabrio WED7300XWO) 2 years ago. Within that time, the door seal fell off and needed to be replaced. The drive belt pulley became detached, and now the drum seal has fallen out and had wrapped into the clothes. I have never experienced such a substandard product. We would trade back this one for our 15-year old set we had replaced it with at the drop of a hat. We are retired and have a summer home, and only use this product 4-5 months a year. Never again, Whirlpool!
Published: December 21, 2012
David of Dexter, MI
Source: consumeraffairs.com

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update an
DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.
Published: October 27, 2020
Leigh of Coatesville, PA
Source: consumeraffairs.com

We bought an 80 gallon lifetime warranty electric water heater. We get abou
We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.
Published: October 29, 2011
Cindy of Bel Air, MD
Source: consumeraffairs.com

Horrendous product! Purchased December 3, 2014 – had service technician f
Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!
Published: March 21, 2016
B. W. of Center Valley, PA
Source: consumeraffairs.com

I paid about $3500 for this, alleged, top of the line fridge a little over
I paid about $3500 for this, alleged, top of the line fridge a little over 2 years ago. The freezer, bottom type, doesnt get cold enough to thoroughly freeze food. Called Sears, they said out of warranty, the same with whirlpool. But they can have a tech run a diagnostic check for $85. Here we go. They suck more money out of the consumer game, and try to baffle them with **, legal jargon. FYI for all. Dont buy Whirlpool from any store selling Whirlpool products, any Whirlpool products. Once the middle men get the picture, they will stop ordering or buying from Whirlpool.Whirlpool are a bunch of con artists selling crappy products with false integrity. They are the typical old school door to door salesman that sells a crappy product then is on the run to the next state. No receipt or order number. I bought the product two years ago but here is the Serial number K30416919 and the Model number WRF989SDAM00. What happened to fridges that lasted at least 10 years? An outdated computer costs more and lasts longer than their products.
Published: July 29, 2015
Jesse of Lancaster, CA
Source: consumeraffairs.com

I have a Whirlpool AccuBake gas range. I started by contacting my local re
I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.
Published: September 27, 2011
Jacqueline of Louisville, KY
Source: consumeraffairs.com

Worst company for home appliance... I got my fridge repaired from an author
Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...
Published: February 3, 2016
Ankit of Patna, Other
Source: consumeraffairs.com

I have a new Whirlpool double convection oven which is very noisy. There is
I have a new Whirlpool double convection oven which is very noisy. There is a rattle and pinging noise that occurs and the fan is also loud. Im not sure if it is an install or product issue. Can anyone comment on their convection oven? I dont believe this is normal. I am disappointed with my purchase and would opt for gas or basic electric. The double convection ovens were fairly pricey too.
Published: June 10, 2015
Nancy of Schuylkill Haven, PA
Source: consumeraffairs.com

I purchased my Whirlpool Gold series french door refrigerator 3 years ago.
I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.
Published: September 30, 2017
Billie of Henderson, NV
Source: consumeraffairs.com

I spent what I consider to be a lot of money on the Whirlpool Cabrio washer
I spent what I consider to be a lot of money on the Whirlpool Cabrio washer and dryer which I purchased in 2007. Within months, I was getting error messages on the washer, specifically an F51. Thankfully, it was covered by warranty. Whirlpool knew then and there that these things were lemons. The repairman told me he couldnt keep up with fixing that issue. I have since had to replace the motherboard on the washer at a cost of $359, and the idler pulley on the dryer at $221; not to mention the metal catch on the dryer broke. I ordered a plastic one on eBay. I will never buy another Whirlpool product as long as I live! They make junk!
Published: December 29, 2012
Bambi of Spring, TX
Source: consumeraffairs.com

Although we live in Canada, we purchased our slide-in oven at Sears Roebuck
Although we live in Canada, we purchased our slide-in oven at Sears Roebuck in Buffalo, NY only because of the size availability only in the US (actually, the unit was manufactured in Canada as we found out later!). Obviously, this created another problem since the unit was not underwritten by Canadian Electric codes, Sears Canada repair would not touch it! Once installed, it worked great until the first problem with the oven quitting after self-cleaning. It is the second time in 3 years that both the thermostat and the sensor went in this RBS245 slide-in oven. Once the self-clean cycle completes (quite smelly!) and cools, the oven does not operate rendering the oven useless. First time, in 2009, Sears repair only suggested (since they would not do repair on it for reasons stated above) which parts could be faulty: Timer, sensor, thermostat or elements. It was thought to be the electronic timer unit, which was replaced at a $215 (needlessly) because that was OK. Both thermostat and sensor cost $150. Even the elements were replaced, $52. The second time, just a week ago, exactly the same happened. I replaced the 2 items: Sensor and thermostat at a cost of $154 and the oven worked fine again. I called both Whirlpool US and Canada, but no one could/would give any answers why this happens.So far, it cost $600 in parts to repair! This is nonsense from a company that has had good reputation and record. Obviously, that is changing! If Whirlpool cannot engineer a product that works as they say it does, they should close the shop! Reading here, there are others who complained with the same problem. It is time for Whirlpool to come clean!
Published: March 30, 2012
T. of Rr#3, on
Source: consumeraffairs.com

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on C
OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.
Published: February 16, 2018
Marie of Clermont, FL
Source: consumeraffairs.com

I have previously owned a Maytag washer for 16 years that went through thre
I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!
Published: June 2, 2014
Angela of Winston Salem, NC
Source: consumeraffairs.com

I have called Whirlpool multiple times because our washing machine model #W
I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.
Published: May 11, 2016
Judy of Bloomfield Hills, MI
Source: consumeraffairs.com

The Whirlpool Quiet Partner II is a horrible dishwasher and should have nev
The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.
Published: December 1, 2015
Danielle of Houston, TX
Source: consumeraffairs.com

I purchased a side by side Whirlpool refrigerator in December 2009. In one
I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.
Published: September 25, 2011
Kathy of Melbourne, FL
Source: consumeraffairs.com

Whirlpool Quiet Partner II Model # DU1055XTUS1 - We bought the dishwasher i
Whirlpool Quiet Partner II Model # DU1055XTUS1 - We bought the dishwasher in Aug 2010 and after the 2nd yr, it started to occasionally shut off by itself in early cycle. After 3 yrs, it now shuts off repeatedly... needs to be restarted at least 15 times. It use to shut down early in the cycle. Now it shuts off whenever. I should have read the reviews on this dishwasher before buying but it was on sale for such a good price. I guess I got what I paid for. Just keep in mind that Whirlpool dishwasher seem to last only 3 years. I guess thats also why their warranty for electrical parts is one of the worst compared to other brands.
Published: January 26, 2014
Linda of Vancouver, BC
Source: consumeraffairs.com

Ive replaced my ceramic stove top twice. First time it was my fault, I drop
Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!
Published: March 15, 2014
Vicky of Nipissing, ON
Source: consumeraffairs.com

As part of a new home purchase from Pulte, the combo oven/microwave can wit
As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.
Published: October 16, 2019
Ash of Irvine, CA
Source: consumeraffairs.com

I have had my water heater for 5 years and the repair is going to be close
I have had my water heater for 5 years and the repair is going to be close to $300.00! Whirlpool offered to send me the part and if I want hot water tomorrow I can pay $30.00 for shipping! $10.00 for standard ground! My other water heater was builder grade and lasted 12 years! Go figure.
Published: December 5, 2016
Teresa of Clarkston, MI
Source: consumeraffairs.com

Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago
Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.
Published: October 4, 2017
Carhy of Oviedo , FL
Source: consumeraffairs.com

When you purchase a Cabrio high efficiency washer dont expect clean clothes
When you purchase a Cabrio high efficiency washer dont expect clean clothes! But, you can expect holes, torn and, smelly clothes. It takes a ridiculous amount of time to wash. The machine I purchased has a glass top but its dark and you cant see into the machine so that was a waste of money! If you wash clothes in 1/4 depth of water, nothing gets clean. Who even designed this disaster? I had enough common sense to know it was going to be bad but the salesman at Lowes informed me that ALL washers were high-efficiency and getting a tub full of water days are over. I wish we wouldve just paid for repair and kept my old washer. I hate doing laundry with this machine! I use to be able to wash my blankets, pillows, curtains, throw rugs, even car mats with no problems. Not anymore! This machine couldnt handle it. You ought to see my sheets and shirts when theyre done. They come out twisted up so tight I have to untangle them before they go to dryer. What a horrible nightmare of a machine! If we were not out so much money Id send this machine to the junkyard and get a real washer with realistic amounts of water! How are you saving anything when clothes require 2 times to get somewhat clean??? If youre reading this and considering a high-efficiency washing machine, DONT DO IT!! You will regret it. Im counting the days when I can junk mine!
Published: July 26, 2016
K. of Alton, VA
Source: consumeraffairs.com

My dishwasher is really a simple basic dishwasher. It is efficient and does
My dishwasher is really a simple basic dishwasher. It is efficient and does a good job of cleaning. You can put many items in the top and bottom and the utensil basket can be moved for better cleaning or more room. If I had one complaint that would be that it is a bit too loud but other than that it is wonderful.
Published: January 8, 2016
Lydia of Killen, Alabama
Source: consumeraffairs.com

The 12 year warranty, means nothing. The heater only worked for 30 months,
The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?
Published: November 28, 2011
Bernard of Warren, RI
Source: consumeraffairs.com

I like the looks with brushed stainless steel and black. The most difficult
I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.
Published: January 18, 2018
Deborah of Kansas City, Missouri
Source: consumeraffairs.com

Whirlpool Cabrio - This expensive machine should be called the Presidential
Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isnt enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the washer frequently to hand rub and slop the clothes around and un-twist them. Explain to me how running this machine 3 times plus adding water saves water and energy. I cant, in good conscience, sell this POS to someone else, and I cant afford something else. I sure miss my simple reliable old Maytag. I could say even more about this atrocity, but not now. I HATE THIS POS!
Published: June 30, 2014
sheila of Columbia City, IN
Source: consumeraffairs.com

This dishwasher is so far advanced from what came with our new home 18 year
This dishwasher is so far advanced from what came with our new home 18 years ago. It is absolutely the quietest machine. You have to look at the light display to know if it is even running. Its a well thought out unit with the exception of the silverware accommodation. They used a flat low-profile basket attached to the inside of the door. Not accommodating enough space wise. Solved by augmenting the more stars compartmentalized basket that came with the old dishwasher. Would recommend and purchase again in a heartbeat!
Published: January 26, 2018
Thomas of Orlando, FL
Source: consumeraffairs.com

We purchased our brand new home ten years ago and we were thrilled it had a
We purchased our brand new home ten years ago and we were thrilled it had a double wall oven unit that I had always dreamed of owning. Well, the first time I used the self-cleaning mode that dream became a nightmare! The oven was in cleaning mode and I was so happy as I had never had a self-cleaner before! When the cleaning was done, the door remained locked and the control panel was not working. After making sure it was cooled the next day, I called for warranty repair. They came out and fixed it and apologized for the inconvenience. I was thinking it was just a glitch and went on with life. Due to my husband’s business, we only live in the house part time as we do extensive traveling. My children are grown, so my cooking is mainly holidays and birthdays when we all get together. Since it is used so seldom, the need to clean is not as often as others might be. The next two times I cleaned it the same thing happened. The third time they came out they informed me that it was getting too hot in the cleaning mode and the steam was going into the computer panel and melting the electrical wire. They also said I would no longer be under warranty and from now on it would be my issue. The next two times I cleaned the oven, I did so the old fashioned way and skipped the self-cleaning. This week my oven started beeping and giving me a code and will not work. I called my trusted repair man and this is what I learned. The computer board is probably toasted. They no longer make the board, so he will have to send it out to be rebuilt. This will take 10 to 14 days and the cost will be somewhere in the neighborhood of $650.00! Are you kidding me?! How is this my issue? I have checked faithfully every few months, assuming that others are having the same issues, and that Whirlpool would be doing the right thing and recalling these ovens. Stupid me! This last time I had not even used the oven in three days and it still went out? I am old enough to remember when the first place you went to look for appliances was Whirlpool because they were good, they lasted and the company stood behind them. Oh, how the mighty have fallen. From now on they will be the last place I look! I’m not sure what is going to happen, but I can assure you I am not spending $650 to repair this piece of crap!
Published: June 30, 2012
Julie of Crowley, TX
Source: consumeraffairs.com

Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle
Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.
Published: March 13, 2017
Mike of Fredericksburg, VA
Source: consumeraffairs.com

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I pu
Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.
Published: January 13, 2015
Linda of Valley Springs, CA
Source: consumeraffairs.com

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cl
I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.
Published: November 22, 2015
Judy of Bristol, VA
Source: consumeraffairs.com

I moved into an apartment in July 2010 after closing in May 2010. My microw
I moved into an apartment in July 2010 after closing in May 2010. My microwave by Whirlpool stopped heating a few days after the one year warranty was over. This appliance was of April 2009 series. My builder doesnt take responsibility and Whirlpool asks for huge service visits and repair costs that leaves me with no choice but to replace, and that too with the same product. This will cost me about $600-700 including installation and warranty, etc. I strongly believe that consumers should be protected against such liabilities. I have to pay for the product, the removal of the faulty one, installation of the new one plus taxes, plus transportation etc., only because Whirlpool sold it and the builder bought it (they are also hand in hand with these suppliers and dont bother after occupancy). God save us from such eventualities and undesirable expenses which hurt. No one should buy such items.
Published: June 13, 2012
Vijay of Toronto, ON
Source: consumeraffairs.com

I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I cou
I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!
Published: July 11, 2019
Jim of Saint Charles, MO
Source: consumeraffairs.com

I purchased a washing machine in year 2002. It was working perfectly. Recen
I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.
Published: October 12, 2011
N.P.Sinha of Jamshedpur, other
Source: consumeraffairs.com

Ive had this dishwasher for years and never a problem. My dishes are always
Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.
Published: January 21, 2018
Veneda of Southaven, Mississippi
Source: consumeraffairs.com

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I
I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!
Published: December 17, 2015
Mark of Morton, MS
Source: consumeraffairs.com

I purchased a Whirlpool brand refrigerator from PC Richards two months ago.
I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.
Published: February 21, 2019
Zulika of North Bergen, NJ
Source: consumeraffairs.com

I have always loved the Whirlpool washer and dryer, namely because it is ma
I have always loved the Whirlpool washer and dryer, namely because it is made in the USA, but the newer model Whirlpool is disappointing. The low water machines are not as effective as the older models. Even set on a 2 cycle rinse I get suds in the clothing. The spin cycle bunches up the clothing you can hardly shake them out before adding to the dryer.
Published: May 9, 2020
Joan of Fernandina Beach, FL
Source: consumeraffairs.com

We saw water all over my wood floor and traced it to the lower freezer unit
We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.
Published: March 13, 2012
Sandra of Oshkosh, WI
Source: consumeraffairs.com

Whirlpool duet - This washing machine is absolutely horrible!!! I pull clot
Whirlpool duet - This washing machine is absolutely horrible!!! I pull clothes out and they are tore up! We have replaced parts that we were told could be causing the damage and its the same thing! I am very unhappy! Ill be calling Whirlpool again but Ill probably get the same runaround - oh we are very sorry we dont have any known issues with that machine. Clearly when you look online it is a very known issue!! I doubt all of these people lied about calling!!
Published: June 24, 2015
Nikki of Des Moines , IA
Source: consumeraffairs.com

I was sold a gas water heater that had my water smelly like rotten eggs in
I was sold a gas water heater that had my water smelly like rotten eggs in less than 6 months. I bought it in January 2016 and by June the anode rod I am told was no good. The only thing Lowes could do for me was sell me 2 anode rods, one the plumber thought was bad. I also had to hire a plumber. I was eventually told I was out of luck because the area the old anode rod was in was too damaged to come out.
Published: August 12, 2016
Gail of Aurora, IL
Source: consumeraffairs.com

Problematic... constantly out of balance... and will Not spin out due to th
Problematic... constantly out of balance... and will Not spin out due to this.. Sensors are very sensitive... have to unload and reload.. Most times have to wring out by hand.. Definitely a defect of these machines.
Published: May 13, 2020
Diane of Fort Pierce, FL
Source: consumeraffairs.com

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is
I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!
Published: February 25, 2019
Lee of Derby, KS
Source: consumeraffairs.com

This dishwasher is disappointing. Very noisy. Water consuming, and does not
This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.
Published: March 23, 2020
musarrat of Augustine Heights, Other
Source: consumeraffairs.com

We bought the Whirlpool Duet set for $1,000 18 months ago. About four month
We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!
Published: June 5, 2013
Tara of Raymore, MO
Source: consumeraffairs.com

I purchased a Whirlpool front loader as well as an extended warranty. The m
I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!
Published: February 23, 2012
Denise of Geraldton, Other
Source: consumeraffairs.com

I had a Whirlpool oven for 14 years. It worked great and the control board
I had a Whirlpool oven for 14 years. It worked great and the control board burned up during the cleaning cycle. I purchased a new whirlpool oven that did not have an exposed bottom heating element. It takes way too long to preheat and if during baking, you need to change the temperature, it starts preheating again and the displayed temperature is lower than the original temperature that was set at the beginning; and it takes too long for the oven to reach the new temperature. This appears to be the result of the bottom heating element being hidden. Heating and maintaining a consistent temperature is far more important than being able to clean the bottom of the oven especially when this is a self-cleaning oven.Updated on October 20, 2015: This is an update on my last review. I was cooking a cake at 350 degrees and when the designated time was up, I opened the door to check for doneness. The cake needed to cook a little longer, so I closed the door and the temperature immediately went to 300 degrees and started preheating again which of course caused the oven to get too hot for the cake I was baking. Who is designing these ovens??? Certainly not a person that cooks on a day-to-day basis. I will never buy a Whirlpool oven again.
Published: April 23, 2015
Pat of Elberton, GA
Source: consumeraffairs.com

Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two
Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!
Published: November 21, 2014
Brent of Katy, TX
Source: consumeraffairs.com

I purchased the Cabrio washer and dryer and paid for the extended warranty
I purchased the Cabrio washer and dryer and paid for the extended warranty from Lowes about 5 years ago. After about a year, the washer had problems with excessive vibration and noise. Under Lowes warranty, a repairman came and adjusted the level. He came out several more times and made other adjustments, replaced the drum, then bearings and raised the level again. He said he could not declare the washer a lemon, even though it was because they were told this was taboo. They were instructed to do whatever they could to keep the washer going throughout the life of the warranty. Now the washer stops mid-cycle and an fl or f1 error code appears on the control board. I contacted Customer Service who said I can purchase another extended warranty for over $300 or pay their repairman for the visit including parts and labor. What I paid for the extended warranty and to purchase a new one would pay for a new washer.
Published: August 7, 2015
KIM of Yorkville, IL
Source: consumeraffairs.com

Whirlpool Cabrio washing machine - We purchased the (best name brand) from
Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.
Published: April 21, 2013
Naomi of Merrill, WI
Source: consumeraffairs.com

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it star
Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.
Published: March 24, 2015
patricia of Grand Rapids Mi, MI
Source: consumeraffairs.com

We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately ca
We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately called for service as dishes did not clean after running over 3 hrs. Was told it is operating as designed. I followed all the tips and it still continues to not clean. Plastic wear and cups stay wet, plates arent clean. We have changed detergents pods as well. We may junk it and buy something else. Recently purchased clothes washer and did not buy Whirlpool. Very, very disappointed. I should have kept my 12 yr. old GE Dishwasher that wasted water... But cleaned my dishes. Not happy with Whirlpool!
Published: June 16, 2017
Dawn of Carmichael, CA
Source: consumeraffairs.com

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got
Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.
Published: November 25, 2019
Richard of Ottawa, ON
Source: consumeraffairs.com

Purchased a Whirlpool hot water heater from Lowes. Heater has 6 year warran
Purchased a Whirlpool hot water heater from Lowes. Heater has 6 year warranty. Hot water heater is 1 year old and the pilot would not light. Contacted Whirlpool warranty department to what the failure cause. A new control was sent and replaced by a qualified journeyman plumber; still not working. Called whirlpool warranty department, told control valve must be faulty. We have gone 5 days with no hot water. I am not waiting another 5 days to get hot water. I am having the plumber take out this worthless Whirlpool heater and haul to the scrap metal business. That is where I should have sent it from the get go. Dont purchase a Whirlpool product. The money should be spent on a product that works and will last.
Published: October 18, 2013
Rocky of Goodyear, AZ
Source: consumeraffairs.com

I thought the new AquaLift cleaning would be the greatest. Boy, was I disap
I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!
Published: January 13, 2016
Beverly of Mesa, AZ
Source: consumeraffairs.com

We bought a brand new Whirlpool dishwasher around 2 years ago. Within 13 mo
We bought a brand new Whirlpool dishwasher around 2 years ago. Within 13 months it stopped drying dishes, silverware etc. I called customer service told the person what’s going on. Of course the warranty was up, a month prior. She said she would send a service technician out to see why it wasn’t drying. They charge 75$ a hour plus a service fee for coming out. I told her no. She said she would drop the service fee since it was only 13 months old. I asked how long he would be here, she had no idea. I didn’t make the appointment because I felt I shouldn’t have to pay anything because it was only 13 months old.She didn’t agree. Since then it has gotten worse, it doesn’t dry anything, maybe the dishes. I have to put the silverware rack on a towel by and dry the silverware or put it away wet. I’ve bought jet dry a few different ones and no luck. I would not recommend anything from Whirlpool, especially a dishwasher. We have new wood cabinets. The cabinets will get soaked if I don’t put paper towels under them. This is the worst dishwasher I ever owned. Don’t waste your money!!
Published: April 22, 2021
Denise of Harrison Township, MI
Source: consumeraffairs.com

Whirlpool’s customer service is one of the worst I have encountered. They
Whirlpool’s customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 range to be old! I said to her, “Wow, if the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.” I think its disgusting for a company to build appliances with a shelf life of 6-7 years and with only a 1-year warranty! What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and then around 5 to 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.I asked the Whirlpool agent if I could get the control board discounted and she refused and said, “I am sorry, we are unable to help you.” Pathetic! Their cost on these boards is around $120.00 or so. I was told by an appliance service rep they could discount that $500.00 board even half and still make a decent profit. Do not ever buy Whirlpool. Go with other brands instead. Their customer service policies are horrible. Your hard-earned money will be buying an appliance with a 6 to 7-year shelf life before major repairs.
Published: June 29, 2012
Kevin of Waterloo, ON
Source: consumeraffairs.com

We bought a brand new basic refrigerator, freezer on top, no frills, no ice
We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.
Published: April 18, 2013
Heather of Portland, OR
Source: consumeraffairs.com

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The
I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.
Published: June 22, 2012
Clannie of Fredericksburg, VA
Source: consumeraffairs.com

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAX
I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.
Published: October 19, 2013
Mike of Miller Beach, IN
Source: consumeraffairs.com

We went out and bought the new front loader washing machine and dryer. Neit
We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.
Published: July 16, 2019
Daniel of Wheatfield, IN
Source: consumeraffairs.com

We purchase Whirlpool fridge less than a year ago. Its still under guarante
We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.
Published: July 29, 2016
Char of Roscommon, Other
Source: consumeraffairs.com

Our whirlpool gas range has a defect - the material around the control pane
Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.
Published: October 10, 2018
Erica of Santa Ana, CA
Source: consumeraffairs.com

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW1019
Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!
Published: September 13, 2019
Emmanuelle of North Vancouver, BC
Source: consumeraffairs.com

I have a Whirlpool stove. Theres nothing but problems with the oven sensor.
I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!
Published: January 2, 2012
Karen of Cincinnati, oh
Source: consumeraffairs.com

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from s
Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!
Published: June 5, 2014
lynette of Grand Prairie, TX
Source: consumeraffairs.com

We bought this pair, the washer and dryer, not even two months ago. I have
We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!
Published: July 31, 2015
Lisa of Churchton, MD
Source: consumeraffairs.com

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October
Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.
Published: November 8, 2017
Patricia of Daytona Beach, Dl, FL
Source: consumeraffairs.com

Three failures in 14 months. First, the detergent dispenser broke. Next, ri
Three failures in 14 months. First, the detergent dispenser broke. Next, right after the warranty would have been over (fortunately, I purchased from Costco which automatically extends warranty for another year) the pump failed and had to be replaced. Now the heat element is obviously faulty because the dishes are cold through all cycles. So I have to call them back again. I have no complaints about the service company. They were polite and reasonably prompt. Just appears that the product is JUNK! I am going to Costco tomo and will explain the situation. They probably can’t do anything but maybe they will go to a better product for others.
Published: January 7, 2018
Priscilla of Crown Point, IN
Source: consumeraffairs.com

After just 2 years, the electronic control board failed. The temperatures a
After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.
Published: November 9, 2012
Patty of Walnut Creek, CA
Source: consumeraffairs.com

I purchased the Whirlpool washer in February 2019 and delivery was in March
I purchased the Whirlpool washer in February 2019 and delivery was in March. As stated in my previous reviews for the manufacturer, and subsequent repair calls, three; from the first time using the washer, it didnt fill properly for the amount of the clothes in it. A piece of paper towel never got wet through the whole wash cycle. I had to resort to raising & lowering the lid numerous times to get to the correct water level; adding water with a container or just pressing down on the switch under the top cover; 4-5 count. Needless to say very time consuming. As for hot water for doing white clothes, forget about it! It seem to me its the same problems with this whirlpool washer thats been happening with most of the other reviewers/purchasers. Did Whirlpool ever think about taken back one of these problem washers and checking it out for themselves? Maybe installing a clear plastic lid to monitor water levels at different wash cycles? Hot water temps when called for? Are these negative reviews ever seen by Whirlpool? Or in the trade is it called.... JOB SECURITY? Any more detail required? Cabo
Published: November 12, 2019
Greg of Clifton, NJ
Source: consumeraffairs.com

I am so thankful that there are others who are having the same problems wit
I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someones trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.
Published: October 15, 2011
Buffy of Leesville, LA
Source: consumeraffairs.com

Beware to those who are in the market for a new washing machine. I am revie
Beware to those who are in the market for a new washing machine. I am reviewing the product not the retailer. The lack of the agitator on the machine has left the consumer very agitated! I have called Whirlpool in the first year at least three times for them to come look at it and see the pictures of the clothes. It rips but the response basically is, “It cant be helped maam.” Here is what it does: When you do a load of shirts the sleeves tangle so much your clothes rip You can do approximately 3- towels or it won’t spin correctly. A load takes forever! Now I have been doing laundry for over 40 years so I know how to do a load and I have never been so disappointed in a product I could not return, why you ask because they say there is nothing wrong with the machine. Dont do it! So Whirlpool get a 0 star rating from me but I have to give it one for this review to move forward.
Published: March 1, 2018
Diane of Salem, WI
Source: consumeraffairs.com

I purchased a brand new 2019 Whirlpool side by side refrigerator in October
I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!
Published: March 23, 2022
Len of Mobile, AL
Source: consumeraffairs.com

I havent had my Whirlpool Cabrio washer for even 5 years and I have had to
I havent had my Whirlpool Cabrio washer for even 5 years and I have had to replace the glass lid and now the tub bearings need to be replaced... I have read countless complaints for the same issue. I feel like Whirlpool should at least send out free replacement bearings and the $85.00 bearing press tool that you will need if youre handy enough to fix the problem yourself. PS to all of the poor victims of Whirlpool bearings, go to Amazon and you can buy the bearings and the tool for about $150.00. You will need to order bearings part #10435302 and the bearing driver tool #w10447783... And as far as my matching dryer - knock on wood - it still runs great.
Published: December 19, 2014
Gloria of Port Richey, FL
Source: consumeraffairs.com

My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-1
My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-16. Which I purchased from Lowes in August of 2015. Called the service company that I have my extended warranty with. They came out on 2-1-16. They did not have the part I needed in stock. It had to be ordered by the manufacturer. Sadly, I am still waiting and have been told it might come in on 3-29-16. Every time I call it gets pushed out another two weeks. This is really ridiculous. All the money I have spend at the laundromat I could have had a different source come out to fix. Which I still may do. I will never purchase another Whirlpool appliance again and certainly will NOT recommend. I am 65 years old and have a hard time dealing with the laundromat. If they get this part in by 3-29-16 it will have taken them two months. So sad.
Published: March 18, 2016
Yolanda of Whittier, CA
Source: consumeraffairs.com

I bought a new computerized Whirlpool Cabrio top-loading washer and matchin
I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.
Published: January 25, 2012
Darren of Nanaimo, BC
Source: consumeraffairs.com

Purchased I assumed a brand-new electric hot water heater from Lowes. It wo
Purchased I assumed a brand-new electric hot water heater from Lowes. It worked giving us hot water for 5 months then it quit. We called the number they have located on the side of the water heater and they sent 3 references such as plumbers for us to contact because everything they told us to purchase didnt work... so after their references, plumber came out. Instead of him telling us what was wrong why all of a sudden we stopped getting hot water he didnt return our phone call. As a professional that sucks!!! So WHIRLPOOL CUSTOMER SERVICE says the hot water heater that had been working for 5 months wasnt up to code and wasnt wired right and WE need to pay an electrician to connect it right... thats **. The electrician did it correct the first time. Whirlpool just dont want to accept the fact that their equipment is faulty!!! But thats good because I will NEVER purchase anything WHIRLPOOL makes. I dont care if they start making water. I will just quit The hell with that company!!! WHIRLPOOL SUCKS!!! Heres the serial number 1626103174130 and if I had read the neg reviews before I purchased the hot water heater I wouldnt not have done it!!!
Published: June 1, 2017
Karen of Plant City, FL
Source: consumeraffairs.com

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have
I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.
Published: September 11, 2015
Jeff of Fair Oaks, CA
Source: consumeraffairs.com

We purchased a Whirlpool fridge from Future Shop four years ago. It was del
We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.
Published: September 11, 2013
Rob of Saanichton, BC
Source: consumeraffairs.com

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has s
Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.
Published: July 20, 2015
Paul of The Woodlands, TX
Source: consumeraffairs.com

I had bought from S C Shah & Co, Mylapore a Whirlpool ac 1 ton split ma
I had bought from S C Shah & Co, Mylapore a Whirlpool ac 1 ton split magicool dlx cop in March 2016 and installed in March 29 2016 by Cool Control System, kodambakkam From the installation period we had a cooling issue and informed Shah & Co, Mylapore where we bought the ac. They came and checked and informed Whirlpool customer care. Within two months i.e. in May 2016 of installation Whirlpool again uploaded/charged the gas (the service engineers told us this is due to hot summer). Though again we had a cooling issue, we were under the impression as this is due to summer as explained by the technician. After that rainy season came and we didnt use the ac.As we are in December when we complained Whirlpool they said this is due to the copper wire gas is leaking and it has to be replaced and informed that though under WARRANTY, the customer has to pay for replacement (we have used only the 3 mtr copper wire which came with the ac only. we have not used any our own copper wire). Whether WHIRLPOOL GIVES SUCH A QUALITY COPPER WIRE which has to be replaced within 9 months. Now they are informing that you are calling us after 6 months of gas charging, so we cannot service. If you could have called within 3 months we could have serviced you. BUT WE ARE UNDER WARRANTY. NOT EVEN AN YEAR FROM THE DATE OF PURCHASE.Not responding to calls, disconnecting to the calls even if we call their Delhi number 011-49308500. Though under warranty they are not ready to do service and very rude saying, we cant do anything. So, if we buy WHIRLPOOL ac we have to beg them even for their technicians to visit our place. Or we have to do our own service EVEN UNDER WARRANTY. Their local toll free customer care numbers/service executives always give a recorded message saying they cannot service. SUCH A PATHETIC SERVICE.
Published: January 18, 2017
Karpagalakshmi of Chennai, Other
Source: consumeraffairs.com

We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 fr
We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 from Home Depot. The washer is the worst appliance we ever owned. It makes a horrific metal rubbing noise during agitation. The Whirlpool assigned repair service provider, after 2 trips and $300 has been unsuccessful in repairing the problem. Even after he called Whirlpool direct for assistance. Given that we used a Home Depot Gift Card for purchase, the repair expense is rapidly diminishing any benefit to keeping the machine. Well not even consider purchasing Whirlpool again.
Published: February 4, 2017
Celia of Ripon, CA
Source: consumeraffairs.com

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed
I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.
Published: September 6, 2011
Floyd of Bakersfield, CA
Source: consumeraffairs.com

I love my Refrigerator. It is a side-by-side with ice-maker and water in th
I love my Refrigerator. It is a side-by-side with ice-maker and water in the door. I have plenty of room in the refrigerator, and I really like the adjustable shelves. I would definitely purchase another Whirlpool (next time with freezer on the bottom). I love the Stainless and would probably purchase again - or depending on the kitchen maybe black.
Published: September 2, 2019
Cheryl of Florence, South Carolina
Source: consumeraffairs.com

Purchased this oven on 9/12 from Sears, did not purchase an extended warran
Purchased this oven on 9/12 from Sears, did not purchase an extended warranty and didnt think it was necessary. Im a 64 year old widow and only use the oven on holidays, to date Ive used the over 5 times. With Easter coming, I decided to clean the oven. Followed the instructions, the door locked and the oven died. Im totally disappointed, now it would cost over 100.00 to repair, money I cannot afford. Called Sears and all I was told over and over again that they can send a repaid person and I would have to pay. I was also told that I should have purchased a Kenmore and I wouldnt have had a problem and finally I was told that they couldnt fix it and referred me to whirlpool customer service, who also told me it would cost over 100.00. A 19 month oven should not have died. It should have cleaned the oven and continue to work for many more years. Again, Im upset, angry and disappointed with sears & whirlpool. And dont know what to do. Does anyone else have this problem with the oven, is there a recall?
Published: April 11, 2014
Aida of Medford, NY
Source: consumeraffairs.com

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