I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

Purchased a Whirlpool washer/dryer pair @ least 5 years ago. Great machines. Washer washes very clean. My only beef is that once the cycle starts I cannot open the lid. Dryer will dry almost anything in 10 minutes or less.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

I feel the Whirlpool washer we have Works amazing. Its an older model and Im still happy with it. It does big loads without having to do it over again or on balancing itself. I have actually had a Samsung washer and we constantly had issues with it - sensor problems and was not very user-friendly at times. I also feel that a lot of the newer washers out there are cheaply made plastic parts and can break easily. Too many companies cutting Corners these days.

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.

Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.

After 7 attempts to fix my 6-year-old Whirlpool Front Load Washer (original price $991.00) I had to trash it. Then I stupidly bought another Whirlpool Front Loader (WFW75HEFW) Feb 2017. It has not worked properly since day 1. The clothes come out dripping wet. At first I thought I was doing something wrong. I tried every cycle, limited amount of clothing and ran additional spin cycles to no avail. Finally I gave up and called for service.Whirlpool is very much aware that a number of their machines came off the line with defective spin bearings but they wont admit to it. Instead I am expected to have it repaired! It involves the entire inside of the machine being rebuilt. Its a 2 man job that will take 3-4 hours.This is totally unacceptable and it is obvious Whirlpool does not make a quality product nor do they value customer satisfaction. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE A WHIRLPOOL WASHER. They are difficult to work with and I for one will never purchase or recommend any of their products. I purchased this washer from Home Depot and now my only hope is that they will honor my intention of purchasing a non-defective product. If not, I guess Im in for another miserable experience with a Whirlpool product.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldnt even touch it. We paid $1000 for this machine and we live pay check to pay check. I spent four months trying to get Whirlpool to do something. I kept getting told I should have bought extended warranty. Machine has been sitting under stairs for over year waiting to see if class action or recall can be done. Also when control board was replaced, the repair man told me it was rusting away from the inside out. My husband had to find us a used washer and this thing has done nothing but cost us money. So much for efficiency. Everyone posting here also needs to go to Whirlpools Facebook page and post there.

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowes in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowes and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesnt place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. Im very disappointed in the service we have received with this washer.

We purchased a 50 gallon water heater that claimed to come with a 6-year warranty on parts. Its been a little over two years that we owned the product, and we noticed rust on the bottom. We checked to make sure if water or even moisture is visible from the outside - nothing. The problem is obviously coming from the inside. Since we have warranty, we called them and got nowhere! We were told that it is just cosmetic. They refused to send out a technician to take a look at it. We even emailed them pictures (see pictures) and still nothing, no service. Their warranty is a joke. We will never by any Whirlpool product ever again. Dont believe the sticker that claims you are covered for a certain amount of time. When it comes down to it, they will not do anything for you.

This is the worst washer ever. I purchased this washer (Whirlpool Cabrio Washer Top load) brand new in the box thinking it was a great price and a good deal. Worst choice ever. I have been so disappointed in this product. It is very noisy which is something I have learned to live with. It doesnt even get simple stains out. I have tried every load combination and change detergents and stain remover a couple of times. Most time I have to soak stains again and again and then wash several times and most times it simply doesnt clean clothes. It leaves detergent residue on dark clothes so of course I end up washing those again as well. The towels and sheets turn into mushrooms in the bottom of washer.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

Very unreliable oven. Oven temperature never seems to get to the proper setting. Do not buy any Whirlpool appliance. They do not stand behind their product. A stove should be relatively simple but Whirlpool managed to produce a product that is complicated & unreliable.

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

We bought a new Whirlpool just 3 years ago. The first year under warranty, we made several calls for repairs on the water and ice dispenser. The water was never cold and never fixed. Just after the warranty expired, the water stopped dispensing completely and now the ice will not dispense. We bought this refrigerator to have cold water and ice at ease, but it never happened.

Because the lid was not thoroughly covered, painted and sealed, it began to rust within first year. When I contacted Whirlpool about this - they were not only rude, but will not support quality issues with their products. They basically said they did not care and even acted like a consumer should expect such things! Actually said because its subjected to high moisture levels. WRONG, I do NOT just expect rust. It only formed due to poor quality paint job and was not cured correctly. My Kenmore washer and dryer both, were 25 years old and had zero rust and still functioned when I replaced them with these Whirlpool. Its frustrating that there are no quality, American made products anymore.

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

Purchased a Whirlpool French Door Refrig. Model #WRF 954CIHZ200 in 11/21/2017 from Best Buy for $2300.00 on sale. Within the 1st year the Ice Maker broke & repairman said the ill design caused the wire to break. He had replaced numerous ones for the same reason. In the 2nd yr the freezer started frosting. Next thing the freezer quit. Next day refrig quit working. Called Whirlpool, said, So sorry. We will send you a $50.00 Visa gift card. That was to cover $200.00 of just bought groceries. Called repair guy & he diagnoses compressor was bad. (IN A LESS THAN 2 YR OLD REFRIG. THAT COST $2300.00????)Now, we are 28 day w/o refrig. Living with a Igloo cooler. Whirlpool says they have no stock left on compressors for our refrig. (probably because there are so many going bad in their refrigerators). They are trying to locate one somewhere in US so that takes 6 days then they have to ship to repair center then they have to schedule us for repair which will probably be another 7 days. Ghee, what a mess! Dont do it folks! Buy a LG or Samsung! If I had it to do again, thats what I would do! Whirlpool is Not what they use to be when I trusted them. Years ago. P.S. I bought microwave, stove, & dishwasher! They are all unsatisfactory! Never again!???

We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

Washer MOD WTW4800XQ2 - I purchased this washer about 2 years ago after my 15 year old washer died. I have always used Whirlpool appliances as well as my Mother that recommended Whirlpool to me some 40 years ago. I knew when this machine was delivered and set up that I was in for change. It locks down to where you cant get in it for too long of a period of time. I am a really busy person, and HATE this, but if that were the only issue, I could accept that. We live on a farm and our clothes get really soiled especially in the warmer months. I like to pre-soak white clothes, NOT happening with this machine!!! It ends the cycle after about 30 minutes so I have to start over, wasting water. But the main issue is the machine tries to level the clothes, or whatever it is doing on its own before filling with water. I wash a lot of clothes!!! I am going to say that 90% of the loads of clothes that I have washed with this machine have been off balance, banging around bad. I then have to wait for it to unlock so that I can pull out the dripping wet clothes and replace to try and get it balanced. I am 59 years old, I got married at 14. So Ive been washing clothes for a LONG time... This machine is junk to say the least. I recently house sat for family. They purchased a new GE washer and dryer a little bit before I got these, wonderful machines!!! I washed dog beds, sheets, blankets and tons of clothes during this time. WOW, I had forgot that washing clothes didnt have to be torture. I will NEVER purchase another Whirlpool product. This washer has exhausted me. I purchased it at Lowes on tunnel rd in Asheville, NC. Please, if you havent already, junk this design... Its gonna lose your loyal customers. This complaint has nothing to do with where I purchased it. I did not contact the store as they did not design the machine. I did NOT want to pay for service on a poorly designed product...

The Cabrio is the absolute worst washer that Ive ever owned! No matter what combination of setting I use, my clothes come out dingy, all twisted and wrinkled, and full of lint and detergent residue (I use liquid detergent made specifically for HE washers). Every setting runs for over an hour. So much for high efficiency! What it saves on water it more than wastes on electricity!! More often than not, the entire load becomes enveloped in one of the items to create one huge ball. A t-shirt stretched to encompass the remaining clothes into a perfect sphere! When that happens, some of the laundry in the middle of the big ball is barely damp. The dryer is just as bad, even the towels come out wrinkled. How is that possible? And again, it takes over an hour to dry a load.Whirlpool customer service is awful. When I called to complain, the agent began schooling me on how to wash clothes. Im 66 years old, Ive washed a few clothes in my lifetime and have always prided myself in my white whites and bright colors. I have a new house and the builder provided all the appliances. Based on my past negative experience with Whirlpool products and their customer service, I would not have purchased Whirlpool.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I purchased my Whirlpool refrigerator 8 months ago model # WRF560SEXM which is less than a year old and already Im experiencing problems already. I have owned several refrigerators in the past which were older models and less sophisticated, and all of them lasted well over 10 years with no major issues, so to buy a new refrigerator through Whirlpool and have it malfunction in less than a year is unacceptable. Customers deserves better than this especially at these prices.My malfunction occurred when my ice maker stopped working and the internal temperature stopped working altogether, which caused all my food to spoil which had to replaced which was very expensive which infuriated me more and because my service appointment was a week away. I LITERALLY had to order out for food and purchase ice. And if this happens again I will have replace food and order food out again. WHIRLPOOL dont realize the impact this has on its customers. I would definitely not recommend their refrigerators EVER!!!

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

After 5 service calls for cooling problem, under extended warranty, refrigerator was replaced. Had purchased 3 water filters directly from Whirlpool before problem. Could not use these filters in replacement model. In spite of that fact & filters in unopened factory package, Whirlpool would not refund the $100 purchase price because I DID NOT RETURN THEM WITHIN 90 DAYS OF PURCHASE, even though I wrote to their US president. Really unfair treatment & they could care less that I had to replace a defective product.

My fridge is only 8 months old and stopped working about 5 weeks ago. They have sent repair techs out 5 times, replaced the compressor, condenser, some fan thing and evaporator. It worked for 2 days then the compressor started leaking again. Ive lost 2 refrigerator full of groceries. It damaged my floor. I was unable to have family over for Christmas and Ive been using a mini fridge. The Whirlpool customer service people have been no help and some have been very rude. I have no idea when this will ever be fixed. There is no way I would ever buy any appliance from Whirlpool again. Terrible experience.

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

I purchased a front load washer and dryer brand new. The washer is under a 2-year warranty on all parts and labor. Since I have purchased them, the washer has had to be fixed on several occasions. I have had 10 parts replaced and had to be out a washer for a month at one given time. I have had the repair company email me all the parts and services that they have done. All I want is a new washer! I have argued with Georges Appliances on several occasions because I believe they sold me the obviously faulty washer and I dont believe that I should be responsible to have to figure it out for myself. They should be responsible to provide me a new one. They told me that I had to contact Whirlpool in order to receive a new washer. Please contact me asap.

I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I dont have photos due to bearings are under the tub.

Whirlpool Duet Front Loading Washer. Purchased date was 1/09/10 and I paid $629.00. It failed in 7/1/11 and got a service call for $60.00. The result of service call: Bearing shot and crank shaft broke. Im very disappointed. Whirlpool should be liable for the malfunction of their product. Whirlpool was contacted and they were sorry that there is nothing they can do.

My stove hasnt been a problem from the start. I have had to buy two parts one for the oven, and the top. I feel my stove is dangerous. I would not buy a Whirlpool again. I would like to know who makes the stove that dont costs a arm and a leg. My stove is less than five-year old.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

2 years ago, we remodeled our kitchen. We replaced with all Whirlpool appliances. WHAT A MISTAKE! Our ice maker went crazy 1 month ago and now our dishwasher almost caught fire Memorial Day weekend while we were away! Thermal Fuse and stainless interior prevented us from losing our house to fire but really Whirlpool, you spend that kind of money and all appliances are breaking before theyre even 3 yrs old! My husband is very good at fixing things but when he diagnosed dishwasher, he said he has to find a way to fix wires in control panel because melted insulation. Now I am afraid of it. So if you purchase Whirlpool, expect maybe 2.5 to 3 yrs service and think of them like a disposable lighter, use it and throw away.

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.

I bought a top of the line Whirlpool dryer that cost me over $1,000. Havent had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.

HE washer does not clean well. I followed all instructions for detergents, settings, etc and it has not improved. Leaves white marks on dark clothing. Does not use enough water. Contacted Whirlpool and they were not helpful. I would not buy this product again!

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

My parents bought a Whirlpool refrigerator that makes a strange noise, an intermittent clicking. Sometimes it goes on for hours. It is neither the ice maker, nor the compressor. I contacted Whirlpool, they said it is normal. It is not normal. I have a twenty-year-old refrigerator far quieter than this brand new, $2600 noisemaker that keeps things cold.

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

I paid over $1,000.00 for a washer based upon previous experience with Whirlpool appliances. I am single, over 65, and use this machine infrequently, as compared to when I had children. The only thing Whirlpool is offering is another of their machines at a discounted price. I value principles more than dollars. I refuse to give them another $600+ as a reward for making junk which apparently should have been recalled. The part I need is not available any place Ive found online. And it completely controls the power to the machine. You cannot open the door, you cannot turn it on. I had two service calls to discover this part is not available.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

Whirpool has its main washers, then the off brand of Whirlpool. After using the washer after a few months the balance starts to get off balance. Trying to find parts and get them put in is easy, hard part is replacing them after they wear off after use a few months.

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

I bought a new washer and dryer 2 years ago, it was built by Whirlpool under the Kenmore name plate. In the first two weeks we had them come and service it as it was very loud in spin mode. The serviceman said they were all like that. Now, two years later, it is so loud you cannot even carry on a conversation while in the spin mode. Called for service again. After two minutes he says, You better buy a new washer, this one will cost over $800 to fix. Never will buy another Whirlpool appliance or Kenmore again. Buyer beware!

I purchased the Cabrio washer during the black Friday sale. The washer was a pretty slate gray. I loved the color and the fact it was a Whirlpool, which I thought meant quality. It was expensive but we were updating our appliances as our 10 year plus washer needed replacing. Big mistake. This washer is terrible. It keeps me stressed. There is not enough water to clean the clothes, my husbands white underwear is always dingy and dirty looking. The sheets are dirty and smells. I try putting bleach on whites before washing and the whites still come out with underarm stains. I tried all the recommendations to no avail. This machine is awful. This was a big financial mistake. As soon as I am able this machine is gone. Will go back to the agitator in the middle, and NOT a Whirlpool. I DO NOT recommend this machine unless you want something pretty because this is NOT a washing machine.

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowes extended warranty because they called it a wear item. However, our local Lowes store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldnt do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. Its good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.

Have read several reviews on Whirlpool refrigerator. Short and sick. I had my refrigerator less than a month. Broke down, been getting NO satisfaction from Whirlpool whatsoever. I WILL NEVER BUY A WHIRLPOOL APPLIANCES AGAIN. Service is terrible. Months have gone by, and its still sitting in my kitchen broken. They are taking their sweet time fixing it. Garbage. DONT BUY WHIRLPOOL, save yourself the hassles.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

I bought washing machine in March 2012. Since the date of purchase, the machine is not working properly. Even though it is under warranty period, I have to spend money on my own to repair it. Whirlpool customer care never responds. When I ask to give the number of higher authorities, customer care denies to do that.

I bought a whirlpool washer because we thought it was the best. It does not clean our clothes especially my husbands jeans. They are on their third wash at this minute. I use Gain HE detergent. I bought clorox 2, I use spray & wash & I have even started using a little clorox but the red dirt still doesnt come out. I never had this problem with my old washer. If there is any help for me here please let me know. If this is supposed to be a water saver I dont see how I have saved any after washing jeans for the third time. If they are not clean this time, I guess he will wear them dirty.

Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a simmer burner at the right rear and a general purpose burner at the left rear. Thats all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends square pans for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. Thats how that stuff is made. ROUND! The grills design is unstable for any round pot, pan or skillet, if its diameter, is 6 or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.

The repairman said the shaft, which of course is one piece with the outer drum, is corroded. Really? Did we not expect water in our washing machine? The repair is $500. After reading all the bazillion complaints on this model (on the internet), I have decided not to repair the piece of junk!

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

Its awful! We paid over $600 for our Whirlpool Gold Series convection/microwave clean release oven (model GMH 6185XVQ1). It worked fine for 12.5 months at which time it started clicking and, after a final zapping sound, would not heat anything at all. I called Customer Service, Oh, so sorry, its past its one year warranty. I was finally transferred to Escalations then to the supervisor of the Escalation specialist. Finally, we negotiated that I would pay for the service call ($129) and they would pay for parts (which were around $300 for a fried magnetron, diode, and something else). That repair was 6 months ago. Today while heating a glass of water in our microwave, I heard the familiar zap and no matter what, the microwave will not heat anything. I called Customer Service again, figuring the newer parts were still under warranty. Wrong. The newer parts were only covered for 90 days. This time, they tried to sell me a service plus package. For only $289, they will re-warranty my microwave for 1 year after they come out and fix it again (cost on me). My other option is to pay $129 again for another service call plus any parts (which Im sure will be about the same as last time. I will never buy Whirlpool again! Buyer beware!

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

I originally purchased a Whirlpool hot water heater in 2005. After numerous problems Whirlpool agreed to replace January 2010. With the new hot water heater, everything was fine for the first two years. Now about every 6 months, we are having the thermocouple and the igniter. Each time you order the part, the part is free but you have to pay $30.00 for shipping. I am tired of dealing with this. We have decided even though we still have a warranty left on the hot water tank we are going to purchase a different one and never ever buy another Whirlpool product. They do not stand behind their products.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

I dont recommend this product to anyone. When you try to clean the washer it leaks out the bottom. After 2 years of use it now beeps 9 - 10 times and I have to reset it after each beep to get it to run. Then in the middle of the rinse cycle it does the same thing all over again. What a piece of junk. Plus it does not rinse well at all. Leaves a white residue on my blankets. NOT recommended at all.

My parents bought a Whirlpool washer machine and the machine was fine for the first two years, then water started leaking from the bottom of the machine and no one has yet to fix the problem! They have the worst customer service department. The A&E worker who came to my parents house smelled, wasted a bunch of time working on the machine and didnt fix anything! The A&E worker visited my parents house over 10 times and the problem still wasnt fixed! They (worker) have ordered parts after parts and still water keeps running from the bottom of the machine! Someone, please help and cut Whirlpool from the stores! Ive spent almost a whole on the phone trying to help out my elderly parents! Its ** and a lot of headache! Never use Whirlpool; theyre all crap!

I bought a brand new KitchenAid stainless steel refrigerator for close to $3,000.00. It has a big crack in the back casing which Im sure is affecting the seal. It is still under manufacturers warranty. Whirlpool sent out a technician to put a yellowish plastic epoxy to seal the crack. When I told him that this was unacceptable as it dries yellowish and has a dull finish he explained that that was all Whirlpool was willing to do.I have been dealing with Whirlpool for 4 weeks now and they refuse to repair the crack and they deny any manufacturing defect. I have sent them pictures of the crack and they still refuse to resolve this issue. Very bad, horrible experience with customer service, long waits on the phone, rude and ineffective employees. This CLEARLY is a company that will not stand by their product and I recommend everyone to CLEARLY stay away from purchasing any Whirlpool products. They will be paying a lot of money for very poorly manufactured products.Please, please, do not purchase Whirlpool products! You will be happier spending money on a company that values you as a customer before and after the sale. Obviously Whirlpool would rather forget you after they have sold you their product and have their money. Thank you for reading this. I hope I have saved potential appliance customers from making the same mistake I made. DO NOT BUY WHIRLPOOL!

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

I also fell for the Consumer Reports BEST BUY of the Whirlpool Cabrio set. The dryer has had the heating element replaced 2 times already in 3 years. The washer reads all errors, and the repairman said today, “dont bother fixing, buy a new SPEEDQUEEN.” With the Board going out, and also the faulty bearings--will NEVER buy anything Whirlpool again.

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

This Whirlpool refrigerator/freezer Model W10314956B was purchased from Lowes on June 29, 2012. Recently noticed rust appearing under ice/water dispenser tray. Requested warranty service, but was told the problem was considered DUE TO WEAR & TEAR! TOTAL COP-OUT! There are NO MOVING PARTS in this area; how can there be WEAR and TEAR? To my mind, this can only be charged as SHODDY MANUFACTURING or INADEQUATE QUALITY CONTROL by the manufacturer.This appliance is only 6 1/2 years old! Consumers expect refrigerators to last much longer than that. The only possible cause for this problem is as stated above: poor quality control by the manufacturing plant, and I completely discount being told the problem was due to WEAR and TEAR! I will think long and hard before I ever even CONSIDER purchasing another Whirlpool product, and maybe YOU SHOULD TOO!One issue that keeps gnawing at me is HOW, since this is supposed to be a STAINLESS STEEL refrigerator, can it rust? The best answer I found on Google was that its likely due to insufficient chromium in the mixture of metals used to make stainless steel. To me this continues to point to shoddy workmanship at the manufacturing plant. I have pictures of the problem, but for some reason Im unable to copy them to this complaint. Probably because Whirlpool is afraid of pictures that confirm their shoddy craftsmanship!

Purchased a 80 gallon Whirlpool Water Heater with a Life Time Warranty. When it overflowed because the system failed to detect the water temperature, called and they sent in the temp sensor (I paid for shipping). Had plumber replace it. One day later the same thing happened, called and they sent in a board. Same exact thing happened. By this time, Im without hot water for over 2 weeks in dead cold January on the East coast. They will replace the water heater but only a 50 gallon NOT the 80 because they no longer manufactured the 80. Option given by Lowes is to add a recirculating pump to give additional gallons. But, of course Whirlpool said NO. They only can give me the 50 gallon. What a ripoff!!! Please, please DO NOT purchase any product from Whirlpool. Now they change the same to A.O. Smith Signature Premier.

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.

We have had this microwave 3 years. The first thing we noticed was that baked potatoes were way overdone and nothing heated up correctly when using the sensor Not a big deal - just stopped using the sensor button. Now, we keep getting the open/close door message keeps coming up. I have done all the recommended fixes with no luck. Now we need to have a repairman come out to fix it. It seems when you are paying over $300.00 for a microwave, it should last longer. If I had known it would be such a poor quality, I would have bought a less expensive one and definitely a different brand. We do not use a microwave on a daily basis, so it certainly did not crap out from overuse. I would not recommend this to anyone. Save your money or you will be spending much more on repairs.

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

I bought a Whirlpool Cabrio washer and dryer on March 2010 from Leons under the dont pay for 18 months. It took 2 months for me to receive it. I thought it was a great washing machine. I made my last payment on July 2011.On the first week of August, the machine stopped working. The F 51 code appeared. I then looked up the code. I also looked up complaints. I called Whirlpool customer service and was told it would be $81.00 per hour for service plus parts. I asked why there are so many complaints about this machine, and after spending a good amount of money on what I believed was a good make of washing machine, I could not believe that they would expect a customer to then turn around and fork out that kind of money for repair.I was told that the one year warranty has expired, so it is my responsibility to pay. I am a widow with 2 children, working 7 days a week to pay my regular bills and now they expect me to pay for repairs on a washing machine that is only 15 months old. Thanks Whirlpool. I will be sure to tell everyone not to purchase Whirlpool products and thanks to my neighbors for letting me use their washing machine because I cant afford to fix mine.