Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

We purchased our Whirlpool Front Loading HE Washing Machine a year and ten months ago from Future Shop, and now it has failed. After paying about $100 for a service call, we were told we need to order a motor control board that will cost an additional $397 plus tax, plus installation. Because it is off warranty, this means my $1030 washing machine that is less than two years old will cost me about $680 to repair! My parents old top loading washing machine still works after 30 years. And now I notice that so many other people have had the exact same problem. Why hasnt Whirlpool fixed this issue? This is criminal! What on earth is going on here? I was under the impression that Whirlpool was a top-notch brand.

Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!

KitchenAid double oven glass exploded during the self-clean cycle. The oven was purchased on 9-20-11 and the glass exploded on 11-30-11 during the first-use of the self-cleaning cycle. The cavity was damaged with dents and shards of glass from the explosion. Unfortunately, the warranty for KitchenAid is replacement of parts and repair only. Nicole, supervisor at Whirlpool, offered to extend the warranty 6 months. Then I was somehow disconnected from the call.

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

After the pilot light on my water heater would no longer stay lit, I contacted the Whirlpool technical support number listed on the unit only to be told my unit was still under warranty, but I would be responsible to pay a $65 diagnostic fee and any labor associated with a repair. The technician came and said my ventilation system was the problem and didnt even touch the unit. He then sent a report to Whirlpool that the unit was flooded which voided my warranty. He did not submit photos to substantiate his water damage claim and now Im being told the unit is unsafe and must be replaced at my expense. This all sounds like collusion to not honor the warranty! I will never purchase a Whirlpool product again!

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

We hate the matching Cabrio washer dryer bought in 2011: Dryer lower blower went out after 18 months in service. The day it went out whirlpool sent me the extended warranty offer. Warranty had expired 6 months prior. I renewed for 12 months and promptly called for a repair. Cost was approximately $450.00, all covered under the newly paid for warranty. I dodged a bullet there. Washer has the splintering fiberglass around the top. Lower bearing is out and sounds like a freight train coming out of the laundry room. Not going to have it repaired. Looking for new units not manufactured by whirlpool. Shameful ROI. No more whirlpool products in our house.

Have a Whirlpool side-by-side with water and ice dispenser on the door. It has lasted over 20 years. It has a large ice maker which makes more than enough ice and it has never broken. Since it is older it does not have gallon depth shelves on the door, but I have never missed not having them there is plenty of internal shelf space.

So, I have a house full of relatives from out of town staying over and as luck would have it, my Whirlpool water heater (model # BFG1F4033T3NOV) which I had installed 15 months ago, decided to stop working. The pilot light went out and would not stay lit no matter how long I held the red restart button. I called Whirlpool customer service and was informed straight away that their computer system was down and they wouldnt be able to order parts if I needed them (great start right?). I explained to the woman on the phone what my issue was and also told her that after searching online, Ive found that this is a common failure with these hot water heaters that Lowes sells where the thermal couple is defective and needs to be replaced. She began to inform me that before any parts was ordered (which she couldnt do because the computers were down), I would have to clean the vent openings on the bottom of the HW heater. No big deal. Then, Id have to have my gas line pressure verified by my gas company (what?). If both were found to be fine, Id have to confirm that my flue is at least three feet above my roof line before they would send me parts to repair my unit. This is about where I lost my mind.I run the RMA/Customer service department in my company and if anyone has issues with our products, we ship first and ask questions later. How can a company with known defective products give their customers the runaround and basically tell them that they are screwed until they can take off time from work for a gas co. to come to their home and will also have to have flue replaced before theyll warranty their product?! Whirlpool should be ashamed of themselves and Lowes should distance themselves from such a crappy company with substandard products and shoddy warranty practices. Ill never buy another Whirlpool product as long as I live and will warn anyone away from this company.

I am also disappointed with this manufacturer. I recently purchased an over-the-range microwave oven model KHMS2056S. Within 45 days of use, it quit heating. I initially established a service call through Kitchenaids web site, with the first available weekend appointment approximately 2 weeks away. When the contracted service represented arrived (A&E), he asked me for a cup of water and placed it in the microwave, along with a temperature meter. After running the microwave for 45 seconds, he informed me that microwave was not heating. This was the extent of his troubleshooting, only to confirm what I had already reported in my initial service appointment description. The next step was to order parts and wait another 10-20 days for a new service appointment. When I challenged the technician on this, he stated that they were required to verify the problem and check the model/serial number of the appliance. But these were also provided through the automated service appointment system. Thanks to Lowes who allowed me to return the item, even though the purchase date was outside the 30-day window. It seemed obvious to me this warranty contractor was simply creating multiple service calls to inflate the repair costs. And ultimately the consumer pays this.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

This is a good customer service (CS) review. Whirlpool knows about the defect and continues to distribute the fridge this way. We have a Whirlpool model #WRF757SDEM01 we purchased this year (2017). We love the size and the fact that the ice bin is in the door and takes up very little room. Our only complaint prior to this issue was the ice and water do not always come out gracefully. So we were happy overall till a large block of ice formed in the back of the fridge. My original call to CS was great. They did not ask me a bunch of stupid questions, just said that should not be happening and scheduled a service call.Service guy knew exactly what it was because he had repaired the same model with the same issue several times. It is a defect in the dual cooling/defrost system that Whirlpool knows about, but continues to produce. Two parts need to be replaced and one part had to be ordered. Which was not a big deal since two days were needed to thaw out the mini glacier. We lost food so I made a second call to CS and again there were no stupid questions or arguments. They got a $75 debit card in the mail to us. So I thank Whirlpools CS reps, but sure wish the manufacturing side of things were a little more diligent in production. Certainly this cost them money on all accounts.

Off balance, wont wash correctly. Familiar stories online. Wasted money on a washer that is not very old. Wont buy another one ever again.

I have used Kenmore products for about 50 years, so when it came time to replace my old washer I looked at Kenmore/Whirlpool. I upgraded to the top of the line. I had been warned by 2 service techs (2 different companies) that had tried to keep my old Kenmore alive that the new ones are not up to par compared to the old ones. The first very small load that I tried, was not even thoroughly wet when I took it out to put in the dryer. 1st service call, tech suggested that I put machine on extra water.That helped sort of. A few weeks later, wash is not getting clean. Called Whirlpool, they suggested getting the washer cleaner and clean the washer. Went out and bought a special cleaner, $10-12 and two cleanings later using the extra water and extra wash water I now was getting cleaner clothes. They said I would need to clean the washer every 2 to 4 weeks. I have continued to use washer but frequently have to rewash about 1 in every 5 to 10 loads as it doesnt always clean everything in the load. Called the Co., they sent service out, they said its OK!In Jan. We went out of town for 2 weeks. The washer had not been used for 4 days before we left. Came home to water all over the floor which are hardwood. Needless to say our hardwood is all warped! Service came out, ran the washer for about 15 min. and said it was fine, nothing wrong! Called Whirlpool again! Washer is now out of warranty. They said call a local service, out of their hands as it is out of warranty! Nothing more than they can do.I have used Kenmore/Whirlpool Appliances all my life and they have been wonderful. The new ones are garbage as far as I can tell. I have a Refer that is now 3-4 years old and I have had problems with that, a new dishwasher that is 2ish and have had service out on that one, now my brand new washer top of the line and it is so bad I am afraid to use it unless I am sitting right in front of it watching it! Further if you have the rinse cycle on the clothes come out so wrinkled that you need to get out your iron out and iron everything including sheets and linens. Lucky that I did not replace my old dryer! Do I recommend Whirlpool anymore? Not on your life. I wish I knew what to replace them with!

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.

I bought this fridge 2 years ago. I had multiple repairs already. Now the side panel makes noise when you shut the door. Repairman told me it is the foam separating from the side panel. There is nothing that can be done. I also have extended warranty.

Update: My water heaters pilot light would not stay lit. After seeing the large number of similar complaints on this site, I contacted Whirlpool and asked whether they would cover the cost of labor in addition to the parts, which were under warranty. The representative was very understanding and agreed. The thermocoupler and gas valve were replaced a few days ago. It seems to be working fine. Additionally, a representative contacted me directly in response to my Consumer Affairs complaint, not knowing I had already gotten approval for the repair. He wanted to make sure I received the help that I needed and called to follow-up after the repair. Im very pleased with the response.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

Our newly renovated condo came with a Whirlpool washer/dryer, and its been a nightmare. Not only has the unit destroyed 5-6 items of clothing, but weve had to have two repairmen out to remove socks that were sucked into the drainage pipe. On top of all of that, the customer service has been terrible - their hours are very limited, and theres nothing the call center employees can do beyond sending a tech out to look at your appliance for a cool $175. All this for a machine that was purchase new in June 2014! We will never buy a Whirlpool product again. Sad example of why American manufacturing has so thoroughly declined.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

Very similar experience with warranty issues as everyone else. I purchased a brand new $2k side by side stainless steel model in Dec of 2013. It began not cooling in August of 2014 and they have since had 8 repairs and still will not exchange the fridge/replace the fridge. We finally had to buy another fridge and put it in our garage in order to have food in our home (of 5 kids and 2 adults). Ridiculous customer service every phone call. Possibly the least educated, rudest individuals always. Never buy from Whirlpool - worst reputation ever.

We purchased a Whirlpool refrigerator from Conns Appliances on 2/2/12. It worked fine until about 2 months ago. Then it started freezing food in the refrigerator. We called Conns, and they sent a technician to replace the thermostat. A couple of days later, it was still freezing food. So we called Conns again. They sent a second technician. He called Whirlpool tech support, and they told him to adjust the position of the thermostat sensor. A couple of more days went by, and food was still freezing. The problem had gotten even worse.I called the manager at Conns and suggested that we should consider replacement since the previous 2 technicians were unable to solve the problem. He sent a third technician. Tech #3 called Whirlpool tech support and re-adjusted the sensor. He said there wasnt a lot they could do and that if I wanted to get it replaced, I would need to call Whirlpool.I called Whirlpool Customer Service and explained everything that had happened. They told me they would need to send another technician. I asked why, since 3 technicians had already looked at it. She said there were different levels of service and they would have to send someone from their authorized service company, as if Conns is not authorized. I asked if this problem was common in this model of refrigerator. She said she could research that if I could hold, so I said ok. After being on hold for several minutes, she came back and said she couldnt find any record of this being a repetitive problem.I didnt have a thermometer, and I thought if I had more concrete evidence of the problem, then maybe they would replace the refrigerator. So I put a glass of water in the middle of the top shelf. Within 24 hours, it was frozen solid as an ice cube!Technician #4 came and called Whirlpool tech support. This time, they told him that this had been a problem ever since this model came out and they had a fix that had been on the books since day 1. So the customer service lady obviously lied to me. Technician #4 stuffed a piece of Styrofoam in the hole where the air comes from the freezer into the refrigerator and he re-adjusted the thermostat sensor. I asked if we could just replace the unit and be done with it, but he said we had to wait and see if his fix worked.I went to Ace Hardware and bought a refrigerator thermometer. Two days later, we had frozen strawberries, frozen lettuce, frozen milk, and even the meat and cheese were freezing. My thermometer said temperature was 32 degrees. I called Whirlpool back and insisted that they replace the refrigerator. They told me The unit was not authorized for replacement and they needed a 2nd opinion. I was very angry. I told them there had already been 4 opinions and a 5th wasnt necessary. I wasnt getting anywhere, so I asked for a supervisor. They transferred me to someone named Sue. Sue told me the same thing - not authorized, need a 2nd opinion. I told her that I work at The Mens Wearhouse and that if a customer spent that much money on a suit and had trouble with it, they certainly would not have to bring it back 5 times to have it re-tailored. I asked to speak to her supervisor. She said, Sir, my supervisor doesnt speak to consumers. I could not believe my ears. Where would they be without consumers? I was so mad I hung up on her.Later, I realized I had no options and called to request the 2nd opinion. I was told that the technician could authorize the unit for replacement. They also told me I couldnt get a technician for a week because their technicians were all booked up repairing their faulty products. I had no choice but to wait. I moved my thermometer to the bottom of the refrigerator to see if the temperature was the same there as on the top. The temperature there fluctuated between 28 and 34 degrees. I called Conns to tell them the story, thinking maybe they would go to bat for one of their customers. They told me this should never have happened and that the matter should be escalated to their home office and that a manager would contact me within 30 minutes. He never called.Two days after that phone call, I went to Conns to speak to the manager. I told him the whole story and told him that if Whirlpool would not replace the refrigerator, then I would have no choice but to contact Discover (my payment method for the original purchase) and dispute the charges. I pointed out that even though it should be Whirlpool paying for it, his store would take the hit if Discover reversed the charges. He called someone and told me a Conns service manager would contact me within 48 hours.More waiting. Technician #5 came. I told him he was to authorize the unit for replacement. He said he couldnt do that and that Whirlpool tells all their customers that just to get them off the phone. He re-adjusted the temperature sensor and left. I was livid. Now the problem went the other way. The temperature wouldnt go below 50 degrees. We filled an ice chest with food and ice and began living out of it. The Conns service manager called and said he would have to send a technician. This would be #6. I was very angry with the service manager and called Discover to dispute the charges. Discover opened an investigation, sent a letter to Conns (and maybe Whirlpool, Im not sure) and issued a credit to my credit card account.#6 came and re-adjusted the thermostat sensor. The next morning, he called to see how it was doing. The temperature was still around 50 degrees. He wanted to come and adjust it again. I told him to get the unit replaced! So he submitted paperwork to request a replacement. He called back and said that he felt sorry for us because he knew we had a 3-month-old baby in the house. Since the replacement had been requested, Conns wouldnt pay him to come again; but he said he would come on his own time, on his lunch break, and readjust the sensor in hopes that it would get us by while we waited for a replacement. He said it might take 3-4 days to get the replacement. I told him he could come, so this was technical visit #7. He adjusted the sensor. The next day, the temperature was still 50 degrees.I called the service manager at Conns to confirm that they had requested the replacement. He said the paperwork was submitted, that the home office would review it, make a decision, and that we should know something in a couple of days. That was on Wednesday. On Monday afternoon, I called him again. He said the paperwork wasnt submitted to home office until Saturday and that he was expecting to hear from them by end of day Tuesday. In the meantime, we were still living out of an ice chest.I had already determined that Whirlpool wasnt going to help me, and now, Conns was giving me the runaround. That afternoon, I was working on a project at work with a lady who was fairly new in our company. Turns out she used to work at the Conns home office and she knew people in high places there. She called a VP on my behalf. The next morning, I got a call from the VP telling me that I could get a replacement. I dont think I would have gotten my replacement if I hadnt bumped into the lady who used to work at Conns.I called Conns store, and they said a credit had been issued and I could come to the store and pick out whatever I wanted up to the amount of the credit. I knew I didnt want another Whirlpool. The selection was very limited, but I found a Frigidaire that I thought might work. Then they told me I would have to pay extra for an ice maker, even though I had bought the ice maker for the Whirlpool that was being replaced. I argued with the manager until finally he agreed to give me the ice maker, delivery, and installation.Yesterday, Conns called to tell me they were coming in the afternoon to install the refrigerator. They had the audacity to ask me what was the matter with the unit they were replacing! They did come and replace the unit. But wait...Thats not all! This morning, the ice maker had not made any ice, even after running all night long. Conns sent a technician today, and he said all of the parts were not installed and it was preventing proper water flow. He is coming back on Tuesday to install the missing parts. So we still arent done. I dont know if Im more angry with Whirlpool or with Conns. Whirlpool did not honor their warranty and Conns got stuck with it. But then Conns provided poor service too. I got stuck in the middle, and it still isnt fully resolved.

We bought a new refrigerator when we bought our house in Dec. 2008. On the third of July 2015 my Whirlpool Gold stopped being cold. In fact it was a bit warm. Had a repairman out here today. Warranty expired and the compressor has failed. Wow! Im not happy.

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool wont honor the warranty because it is installed in a RV.

We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.

I bought a 50-gal. Whirlpool electric hot water heater about 6 years ago from Lowes. About every two years, something goes bad. So far, I had to replace electronic control board that sits on top of heater twice. Then the heating element went bad. Well, this time, the electronic control board started to smoke and melt. I was home so I smelled something melting and found it. What would have happened if I was not at home? I have dogs that are like my kids; they could have been killed. Whirlpool wants to send the replacement parts knowing this part is no good. Do not buy a Whirlpool electric water heater! Now, Im scared the next time I wont be at home to find the thing smoking. I dont have money to buy a new one. How many other people have the same problem?

I am waiting for the third repair on my front-load washer. I purchased them a year ago and was very satisfied with the ease of use. But in April of this year, the E2F3 started flashing up after I put in a load of clothes. I called the repair line and they sent a guy to check it. Determining it was a sensor, I waited three days for the repair. Then, almost two months later, now, it did this again. He called WP and they said to replace the sensor again. I waited two days for the repair. Before he left, he started the washer to run through the cycle - no problem. I then put in a small load of clothes, and almost immediately, the washer stopped and the E2F3 was flashing again. I called for a repair, and am again waiting (without a washer) for the repairman to come back on Tuesday!!!Today is Friday. I have been four weeks almost without a washer this year. Thats also the $20 I have spent this last week to wash clothes at the laundromat, not to mention the frustration of waiting for the warranty line to pick up and the hassle of having someone here when the repairman comes. I am glad I purchased an extended warranty for this product, but Whirlpool should make their products to last!

I have a washer, dryer, dishwasher, hood vent, stove top, and oven, all Whirlpool. I cant say enough how pleased I am with this product. My old washer and dryer was over 23 years old when I needed to replace them. Thank you Whirlpool for making such a quality product.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

Whirlpool ADP100 wh. A few programs, washes well, dries ok, not great but ok. Standard free standing size, 60 x 85 x 59 cm. The washer itself is fine, but oh the cheap moulded plastic parts, utensil basket, water arms etc, so poorly made. Its amazing that a company would use such poor quality and design to save what can be a few cents on the overall product, personally I was disgusted at the cheap crappy plastic bits.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

Whirlpool water heater with the sensor for fumes. First time it failed, they talked me into replacing the control box on the front panel which was the WRONG fix. It took me nearly an hr to get it off because it was screwed on so tight I had to pound it with a hammer. After reading all the reviews its evident the underside gets clogged with dust and dirt. Just outright POOR ENGINEERING. My washer/dryer are also Whirlpool and I wish I had my old Sears Kenmore back. Will NEVER buy Whirlpool again. Worst brand EVER!!!

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

When our home burned down, had to get a manufactured home. Orig. refrigerator size was 32 cu.ft. This one that came w/ the house is a lot smaller. Weve has issues with ice dispenser several times in the 18 months weve been here. But I would recommend this size.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

If you are searching for a top freezer refrigerator that works and keeps the food cold, do not buy this brand. I recently ordered a brand new refrigerator from Home Depot, the Whirlpool brand. It was set to standard factory settings, and I let it sit plugged in for 24 hours as required. The fridge was remaining in between 45 to 50°F, and I let it run for another 24 hours after filing a complaint and talking to the people at Whirlpool. The fridge still cannot get beneath 40°F, though the freezer seems to be okay. I spent almost $1000 on the refrigerator, and I’m very disappointed in the quality that this supposedly good brand produces. I went on Facebook marketplace, found an old 1995 Kenmore and bought it for $50. It works so much better than this brand new, fancy looking refrigerator, because back decades ago is when they actually took the time to make quality products, and didn’t make the crap that they do now that breaks down instantly or after only a few years. Unfortunately, and my researching has confirmed this, appliance manufacturers today create bad quality products that break down shortly in order that you will have to purchase more of their products after only a few years. Refrigerators used to last decades, now you’d be lucky if they lasted maybe 8 to 10 years. Trust me on this, don’t waste your time on this brand. A refrigerator should have no problem on factory settings getting at or below 40°F within 24 hours. DON’T BUY THIS JUNK!

Microwave didnt even last 2 years. I bought all new Whirlpool Appliances less than 2 years ago & they were not cheap! The microwave wont work until the light comes on inside. Well for some reason now it takes almost 10 minutes for the light to come on & I have to leave the door open until then. Now today I cant shut it because the light wont shut off & if I try to shut it the fans runs constantly. So frustrating as they dont stand behind any of their products! I will never ever purchase anything Whirlpool again.

I had my Whirlpool Quiet Partner 11 Portable Dishwasher for less than a year when it started leaving dirt, food particles, and white cloudy film on my glasses and dishes in the top basket. It got so bad that we started to wash the dishes twice but it would not clean the dishes. We called a repairman out to see what the problem could be. He checked everything and told us nothing was wrong with the dishwasher and to clean it with CLR. We cleaned it with CLR twice and the dishes looked better with the first wash. The next wash was the same with leaving grit and dried food particles on the glasses. I am now washing my dishes by hand if I want to clean dishes. Can anyone tell me what is wrong with my dishwasher? I am ready to buy a new one but not a Whirlpool.

Tried to do a small 2x3 bathroom rug and the spin was thrown off kilter. I have been doing laundry a long time and I know how to evenly distribute clothes etc so the washer should be able to handle it for the price I paid. The high end front loading Whirlpool set.

Washer doesnt get soap out of clothes. Had tutorial from service man. Must use extra rinse every time and still have soap on dark clothes. Worst washer I have ever owned. Makes washing a lot of extra work and frustration. Have tried everything to no avail. Takes at least three times longer to wash clothes with all the steps I have to take to get soap out. I understand EPA demands for less water usage, but clothes still must be properly cleaned.

DO NOT BUY THIS DISHWASHER (Whirlpool Gold Series dishwasher)!!! We bought a camp with this dishwasher in it brand new. It has been serviced three times in the past year because the dishes (especially utensils) do not dry. The service company first said it was because I needed to use jet dry. What a joke! I told them I was using jet dry so they sent a service man out. He had to read a manual in order to try and figure out what was wrong with it. He then decided the entire motherboard needed replacing and he would order the part. He came back, replaced the part and it still did not fix the problem.I called again to complain so they sent another service man out and he said the drying air vent may not be working. They came back out to replace it weeks later because the part was on back order. Wonder Why??? I still have to dry the utensils every time I run the dishwasher. The interior walls of the dishwasher are wet even after running through the drying cycle. Either this dishwasher is a lemon or Whirlpool is selling a dishwasher that does not dry to the consumers!!! So BEWARE!!!

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

On 02/25/13 we purchased a Whirlpool Gold Series side by side (French door) refrigerator with an ice maker at the cost of $1,850.00. In April of 2014 the ice maker stopped working and the freezer at the bottom would not freeze food. Luckily for us it was still under warranty and was repaired. At the time of the repair, the repairman (associated with HHGregg) told us that the refrigerator should have been replaced since the cost of the repair was more than the fridge itself. Now July 20th, 2015, the same issue has surfaced. Again the ice maker will not work and the freezer wont freeze. I would not recommend this product or if you do pay the extended warranty.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

The product has water and ice maker problems. The day we got the new refrigerator home, it did not make ice for one week. I called and had service come out. The line was not connected properly under the refrigerator. Water was flowing out of the front of the refrigerator. I called service again and they put in a new ice maker. The ice maker was still not working. I called service and another firm came out and said the new ice maker was bad. They put in another new icemaker. Now it is making ice but will not dispense it through the door like it is supposed to. I will call service again on Monday.

I was excited to have an energy efficient washing machine and chose the Whirlpool Cabrio top loader. I truly wish I had read reviews rather than trust the salespersons advice. It does not clean clothes properly at all. They come out smelling dirty and are covered in white goo, even when the machine has just been cleaned. Stains never come out despite all of my efforts. Now I have water leaking out of the bottom as it fills. Not impressed at all. What a giant waste of money.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

In Nov 2004, I purchased whirlpool oven GW395LPQ-00 from Sears. Let me preface this by saying I rarely use the oven usually just the stove top. In July 2007 after baking in the oven for a couple of hours and cooking on the stove top the oven went out of control. The temperature rose and burned the food in the oven. Whirlpool dispatched a technician and said nothing was wrong. Dec 2007 during a dinner party the oven again went out of control, raised the temperature on its own and burned the dinner. By this time I have used the oven maybe 25 times. Jan 2008 Whirlpool sent a technician to replace the circuit board. Dec 2011 Stove was on for 3 hrs at 375 - a batch of cookies in the oven for 6 minutes torched on fire, smoked up the house. I have had it with this stove!The oven displays error codes every time and the only way to shut it down was to throw the circuit breaker. I checked the internet to see if there was a recall on this stove - none. I cant believe it. I contacted Whirlpools Safety Department and once again got the run around that they want to send a technician to inspect the oven. I just want the oven out of my house and for Whirlpool to take responsibility to recall this oven & to protect their consumer. There are endless complaints from customers on the internet regarding this make and model. Consistently, Whirlpool takes no responsibility for their faulty products.

I love my Whirlpool refrigerator, its great. I have not had any major issues with this brand. I only wish that the freezer was made a little different. Im not a big fan of the side-by-side doors. I would much rather have the one with the freezer at the bottom and the fridge at the top...

DO NOT BUY ANY WHIRLPOOL PRODUCTS! After purchasing a dishwasher in April 2017, it died after a year. The subsequent years have been filled with waiting all day for service repairs 6 times and living without a dishwasher for up to a week at a time. After 6 services the product continues to malfunction. They are refusing to replace the item and now inform us that we must pay to have it serviced. I cannot stress enough that no one should purchase any products from Whirlpool as they are sub-par products and they do not stand behind their products.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

My landlord purchased a new Amana washer (NTW4605EW0) Labor Day weekend 2015. It started having issues in the spring, so we went through the process of utilizing the manufacturers warranty. Apparently, Amana, part of Whirlpool, requires 5 attempts at repairing the machines before replacing. Okay, so starting in June 2016, we arranged service appointments 5 times and replaced 1 part, then another, 4 times. Clearly, that part is defunct. Right? Fast forward to September and then into October. Get a new washer, and not the one I preferred. We got the Whirlpool WTW4816FW1. Before the installers leave, we are having the SAME issue. Stops midcycle, doesnt finish cycle, sometimes stops while filling, or while full, or kid wash, or mid drain... But now with the new washer, the drain and spin cycle thinks it should FILL instead of drain... and Whirlpool said they would get someone out the next day, a promise they cannot keep because they dont supply the repair guy, they source with local companies. So, the company ordered 3 parts... That could be the problem. And 4 days later, 2 parts are on freaking BACK ORDER. Parts arrive. All new parts replaced. Machine still doesnt work. Outlet tested by us and them and it is fine. The techs think there is some kind of RF interference. Turn off sensor light, which is on the same wall, unplug power to wifi router (which outdates the washer). Still, doesnt work.I have spent half my week, every week, since June, restarting my washer, unplugging the damn thing, waiting, and waiting, trying again and again and again to wash 2 loads of laundry a week... Literally takes a week until the damn thing does its job. Whirlpool is sent us a replacement washer. Can you guess what happened the first time we started it? SAME ISSUE. Cycle will not complete. Sometimes it dies before it even fills. Sometimes it dies while filling. Sometimes, it will fill and fill and drain and fill and fill and drain and... never stop filling. Or, the fun one, the drain and spin cycle thinks it is suppose to fill. Continuously. And then, suddenly, after unplugging it for 1 hr, or 24, or 72 hrs, it will work fine for 1-7 cycles. Nothing is consistent except that it doesnt work consistently. HAS ANYONE HAD THIS MUCH TROUBLE???

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then Im back to turning on the pilot light every day. Im convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! Its obvious that its all about the money! Band all Whirlpool water heater products!

1 year ago I purchased the top of the line large capacity tub cabrio washer and dryer. I dont understand why they sell a large capacity when you dont get enough water to get a handful of stuff clean. If they offered a trade in allowance for a standard agitator washer I would be first in line. Clothes dont look clean at all. Save your money folks not worth it.

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their authorized service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpools authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!

I bought model N40S61-403 gas water heater. I had it installed, and then I came to find out that you cannot common vent with another power vented unit. I contacted Whirlpool 3 times, and got no help, other then it was hooked up wrong. The issue I have is that the water heater’s pilot light puffs out when the furnace kicks on. These 2 items are common vented, in the installation guide. It does not say anything about common venting until page 11, and even then, it is not in bold or highlighted letters. Now the unit’s pilot light is going out without the furnace kicking on. Once again, I got no satisfaction from Whirlpool, other than it was hooked up wrong. I realize that I am the one who is ultimately responsible. Hopefully, they put something on the box, or earlier in the guide to warn novices, such as myself. As for Whirlpool, that will be the last product of theirs that I put in my home, and as soon as possible, I will be removing 3 other appliances during a kitchen remodel, and will replace them with a different brand.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as we researched online the best efficient water heater for the money... which was actually more than we budgeted for. We purchased it from LOWES and our Plumber had to return the first heater due to a huge dent on the outside of the body once it was removed from the box. LOWES replaced it, no problem and he installed it. GREAT, HOT water for about six (6) months. Pilot light went out and has continued failing after relighting numerous times! Now we have the four (4) blinks indicating that the Honeywell gas control needs to be replaced only after 27 months of use. Whirlpool offers 12 year warranty on tank & parts, but come to find out, not this part. We were both raised on Whirlpool products and thought we based on our parents successes of various Whirlpool products, we were buying quality brand. We were soon disappointed and will never buy another Whirlpool manufactured Brand again!!

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined. I proceeded back to Lowes and purchased another exact unit. This morning I awoke to the sound of what seemed to be water bubbling, only to enter the basement and see exactly what I saw just three weeks previously... another flooded basement from water just pouring out the side of the unit. This is an obvious defect in craftsmanship. Now I find myself with a flooded basement, no hot water, and a decision to make. Do I fight for another replacement or give up on the brand? A replacement water heater will solve my lack of hot water but for now, the question is for how long? Not to mention the cost and time spent with the clean up I did twice.

On 9/28/16 I purchased 4 new Whirlpool appliances from Orvilles Appliances in Buffalo NY. They were delivered on 11/9/16, the refrigerator was installed. The microwave, dishwasher, and range were not installed until Jan. as my kitchen was being remodeled. Both doors were dented; it took 3 months for Whirlpool to send new doors. After installation water began pouring all over, gallons of it; it took a month to get fixed. The microwave door has a large defect and the surface light does not work; it is still not fixed. Six months later it is still it fixed. I feel like I paid a lot of money for defective appliances. Whirlpool is truly a company that does not stand behind their products; they could care less about their customers. I will never ever do business with Whirlpool again. And Orvilles also refused to help; it was a mistake to shop there.

We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.

The bottom of the drawer collects water and freezes and then overflows onto the floor. There is no drain pan under the refrigerator. Then the freezer collects frost over the food, and walls of the freezer. I have to unplug the refrigerator and let it thaw and then plug it back in. This process is repeated every week. I have had it less than 2 years!

I have had a terrible experience with fridge Whirlpool. Two fridges have been delivered to me in bad condition. The first one was aesthetically awful (looked old and used) and the freezer didnt work so it was exchanged. The second one works and it looks ok but it makes very loud noises all day every day. I live in an open concept condo and this fridge sounds like a train for more than an hour more than 5 times a day, it is terrible. I have been calling customer support for a solution and first of all, there are no technicians in my area, and since the fridge works as designed there is nothing to fix so Im stuck with a terrible noisy fridge that I hate and destroys my day which I paid a lot of money for thinking that the brand meant quality but it doesnt. Customer support doesnt respect the customer and their answer that the first works as designed makes me understand that Whirpool designs bad quality fridges. I have never heard a fridge making these noises, not even brands that are less named than Whirlpool. For your inner peace, I recommend you to stay away from Whirlpool-Maytag fridges... If the fridge is in bad condition (but working) youre going to be stuck with it. The brand doesnt really mean quality and support... it just means more expensive.

Whirlpool Gas Range Model WFG524LAB0 - Purchased on 09/2013. Product works well but noticed back in July 2014 that cook top was not cleaning well. Did not mind it that much thinking it was just baked on grease and would just do a general cleaning when I get to it. After the holidays and now getting around to clean the range top, I discovered the cause of range top not cleaning well. The porcelain was chipping away.Today I called Whirlpool customer to complain and see what they do. They replied that it was just a cosmetic blemish and that was not covered under warranty. I told them that that cosmetic blemish lead to rusting and eventually result to failure of the product. They also said it was out of warranty but was eager to have a tech come over to check the problem out for additional fee.

I took a load out of my Cabrio washer and put it directly into the dryer. They had been on high spin. Now they are on medium heat. The clothes seem warm whenever I open the dryer to see if they are dry. They are warm... but not dry. There are no towels or jeans in the load either. T-shirts, underwear, etc. Ridiculous! The last load was jeans. Also 3 hours, but I thought maybe I had it on the wrong cycle. Now I think its the machine, not me.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

Im with the rest of the people on here... The only mistake I made was not checking the reviews before purchasing a Whirlpool product. My washing machine is horrible... I dont recommend anyone purchase any Whirlpool products. Its cheap and has already stopped working twice in the last 6 months... I have had a repair man come out twice to replace the door locking mechanism... Not to mention the buttons dont work, they just slide back into the machine... Plus, you have to jump through hoops just to get the machine started the way you like it... If you make a mistake, there goes your whole ** load of laundry, not to mention the water wasted. Hell with Whirlpool - Dont ever buy a whirlpool product as long as you live.

I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowes and Whirlpool to replace the washer. I have used two Kenmore washer for 45 years and I never had any problems. I use hot water to kill germs -- well there is not enough water to drown a fly. How can these manufacturers sell such product and then give the consumer such a hard time when they ask for help. Dark clothes have white residue stuff all over them. I have to hand-wash a lot of my clothes. I have never in 45 years had to do this. I am so mad that Whirlpool is taking everyone for suckers. Now I am sure that there are a lot of people who just never take the time to complain; too much trouble and just go buy another brand of machine. We consumers need to demand that manufacturers sell quality products.

I purchased a Whirlpool water heater and after working fine for about 2 1/2 years, I began having problems with it staying lit. I dealt with troubleshooting beginning in January of 2012 and finally in March of 2012, I was sent some replacement parts. The unit worked fine through the summer and once the weather started getting cold in October of 2012, I began to have problems with the unit again. After a couple of months complaining and threatening to file a BBB complaint, I was sent all of the parts left to change on the water heater. And I was told after the parts were changed if the unit still did not work, that it was probably a venting issue and that I would be responsible for that issue and the unit was not defective. I received the parts on 12/04/12 and they were changed out the same day. Now the unit will light when I hold down the button to light it but once I let go, the pilot light goes out. At least before changing out the parts, the unit was able to be turned on and sometimes it would work and other times it didnt, but now it will not light at all. This is very frustrating because the unit is under warranty and Whirlpool has for an entire year fought me tooth and nail just to send me the parts for the unit, only for the unit to still not work. I have a family and it is discouraging to not know when you are going to have hot water, having to constantly fix the unit or to call Whirlpool to troubleshoot and finally for the unit to still not work after replacing the parts. It looks like I will not have any hot water at all now.

This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die. Well, the other day it began to leak some water out of the bottom of the machine. Now today we are paying our last respects to a piece of junk that Whirlpool calls a washing machine! It is less than 5 years old. This was a $900.00 washer. There should be a recall. We should ban together and demand a recall! Now I will be forced to go buy a new washer. I can tell you which name brand I will not buy, Whirlpool!

Aqualift technology does not work!! This is absolutely the worst product I have purchased from Whirlpool. The aqualift technology DOES not clean the oven, even if you clean the oven after EACH time you use it! I am not able to bend over and spend the afternoon in the oven. And even when I do, I cannot get this oven clean!!! Please DO NOT buy a Whirlpool stove with an aqualift technology oven cleaning process!!! You WILL be sorry!!!

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming a common problem that he himself has seen this exact failure to several of these washers. Whirlpool needs to fix the problem. Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer Yes.Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED. I instill honesty in my children and am proud to say I hold honesty as a high value. We were told it was cosmetic, the glass is buckled and the lid has to be held down to engage the lock mechanism of the lid. COSMETIC, this is a SAFETY concern. Where have our American values gone... Whirlpool used to have them back in the day... Shame on you Whirlpool.

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

I decided to buy the Cabrio. It was the most expensive, but I wanted to buy American, and I liked the set. It does not do great with cleaning the clothes and they smell when they come out of the washer. Do you have any suggestions. It does not fill with enough water even when using the deep water mode. Please help as I would not recommend this. I called Lowes where I bought it, and they said they knew, but are not recalling, or making any adjustments until Whirlpool does.

We have been having white plastic pieces shoot out with our ice the past two days. We have only had this fridge for about 15 months. After reading these reviews; I am assuming when I call the service will be terrible as well as any fees for them to fix it. I sure hope it is under warranty; or I will never purchase Whirlpool products again.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

2 years ago, we remodeled our kitchen. We replaced with all Whirlpool appliances. WHAT A MISTAKE! Our ice maker went crazy 1 month ago and now our dishwasher almost caught fire Memorial Day weekend while we were away! Thermal Fuse and stainless interior prevented us from losing our house to fire but really Whirlpool, you spend that kind of money and all appliances are breaking before theyre even 3 yrs old! My husband is very good at fixing things but when he diagnosed dishwasher, he said he has to find a way to fix wires in control panel because melted insulation. Now I am afraid of it. So if you purchase Whirlpool, expect maybe 2.5 to 3 yrs service and think of them like a disposable lighter, use it and throw away.

I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and Im out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. Its a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

Purchased Whirlpool Microwave 1.6. The design has 5 BIG flaws. 1. Too large in depth, cabinets on each side cant open. 2. The one light under unit is so far to the back wall, you need a flashlight to cook spaghetti or use stove. 3. Too large in height, cant get a big pan on your stove. 4. Top of unit is open so much, if you spilled something from the cabinet above it would go right inside the works. 5. Instructions are hard to read & figure out, the wall hanging support is just one piece and if you dont have 2 main beams youre out of luck. GO buy a GE, put it up in 1/2 time & good & secure and works great. Has 2 lights on each side under unit. Fingers over the holes at the top. 1 inch shorter, 1 inch thinner. To my surprise the turntable is even larger, go figure.