I wrote a review maybe a year ago... same problem everyone had with the unbalanced load of the LG washer and no credible response by LG except... go pay a repairman to fix it. I read about 2 possible home-made cures... and one really works. Take an old throw-away bathroom hand towel, and fold it over and over to get it to a point where it can barely... BARELY... get wedged with all your might on top of the drum/cylinder in your washing machine and under the metal frame above it. I really struggled to get it in there... That is how tight it must be. Now do another towel... same way, for the opposite side of the machine. One towel is at (say) 9 oclock and the other is at 3 oclock. And dont worry that maybe 2+/- of the towel hangs out over the inner portion of the tub... there should be an equal portion hidden out of sight to the other side of the top of the drum. This way the towel can move a bit during a cycle and yet basically enough stays in place to absolutely keep the drum from rotating out of balance. Thats it. While the towels might move a bit during a washing cycle and end up at 11 and 5 on the imaginary clock, as long as they are opposite each other, they work. Just check them after each cycle... Are they tight? Do they need to be re-wedged in there?To help further, I have run the spin cycle only as high as medium. My first few cycles showed me that the towels were not wedged tightly enough in the opening, so be ready to re-do this part a couple of times until you realize how hard you have to work to get those two towels wedged into place so tightly that maybe there is not even room to push a quarter in above the towel. Be careful of your fingers as you do this... That is how tight I wedged these towels in!!! See photo. I have run maybe 20 loads since this cure was found online... and I have no more UE messages. I used to get a UE message every time I ran the machine!!!

We bought a LG refrigerator and since the time we received it the ice maker has not worked correctly. We called LG and they would tell us what to do over the phone. It would work for a few days and break again. This happened 3 times. Then the ice maker broke completely. We called them to come out and they said it would be in a week. When the week rolled around they called and said they had no one that could come and fix it, and would call when they had someone. After waiting for a week I called them to see what was going on and they said they had no one that could come and fix it but they would schedule it for 2 weeks from today. No guarantee they would be able to come out. I asked to talk to a supervisor. After explaining the situation to her the supervisor told me she didnt care if it was fixed or not, the appointment that was scheduled or not. This ice maker has never worked and we have to run to the store everyday to buy ice since it very hot out. I cannot call another tech out because they said it will void our warranty so the supervisor said take it or leave it, I dont care what you do.

We purchased a new upscale LG washer and dryer when we recently moved. Dryer works great. The washing machine does not provide enough water to cover the clothes unless one pushes the button for additional water but that is not the primary gripe. Without an agitator the clothes get all tangled up on the bottom of the machine and we dont believe the clothes get as clean as with an agitator. Who designed these machines without an agitator?? That was a proven design and has worked well for many years. Would not buy another one.

I bought LG model LMXS28626S on July 2018 because it was nice looking. On Aug. 9, 2021, it no longer cooling. I called customer service and at first she said I should pay. I insisted that it seems it is a compressor problem and the warranty for it is 5 years parts and labor. From where I live there was only 2 repair shop that was listed in the LG website, but only 1 answered. The technician installed a new universal compressor that was so loud. It turned out it was not configured correctly. The technician came back and I think tried but he just messed it up and it died.I searched for help and found a write up about LG and I am not alone. It seems that LG has a reputation on Bad product and customer service. I read that I can call executive services. I was able to talk to a person in executive services. I told her the technician they sent seems to not know how to fix my refrigerator. She said that she will set up an A&E technician. After 1 month on Sept. 8, the technician will come. If you want to have the chance to have this same BAD experience, then go ahead and buy an LG.

We recently purchased the LG front loading washing machine. After three months it flooded our floor. We spent thousands of dollars in water removal. Upon looking online we saw that many other LG customers had the same problem with this washer. LG customer support was horrid, rude and of no help at all. They could hardly care less about their customers. After being on hold for hours I was told that someone would contact us in 5 business days. We are basically out thousands of dollars and will just recycle the machine as we dont want to sell it and have this happen to someone else. It is essentially unworkable and still under warranty. Go figure... My score on this washer is a -5.

We bought an LG Refrigerator 4 years ago. The compressor recently failed. We were astonished to learn that it would take 3 weeks before it could be repaired. However, it got much worse. A few days before the scheduled repair, we were notified the repair would be delayed another week. Then on the day of the newly scheduled repair the repair technician called in sick. We were delayed another day. The next day the technician went to the wrong address. The repair was delayed another 2 weeks. At the next repair date a tech finally showed up at our house, only to inform us that LG shipped us a generic compressor and he had not been provided the tools to install this generic compressor. The next available appointment for a tech with the appropriate tools is 3 weeks away. The tech also informed us that he couldnt even guarantee that the compressor would fix the problem and we might be back in the same boat in a matter of weeks or months. I will never buy another LG product. After being without a refrigerator for over 2 months, we are likely to just go buy a new refrigerator at this point. What a horrible, frustrating and maddening experience.

WM2050CW - We purchased this machine in 2010 and it seemed the answer to all our prayers. It worked great, cleaned well and the clothes were almost dry when they were done - very little time in the dryer to get them done. The machine wasnt cheap but it would save energy and use less water and of course cut down on dryer time. Then this year problems arose and it was out of warranty. No problem, I thought, just call a repairman and all will be good. WRONG. Found out most will not work on the Korean made LGs. The parts are hard to get and expensive and the service from LG itself is horrible. This coming from the tech that we finally found to come out and work on it. Great we thought, get it fixed and back to washing. WRONG again. Pump was shot and the supports on the center drum were beginning to go. Okay how much to fix? We asked. $400 for the pump which could take up to two weeks to even get and up to a $1000 to replace the supports. OUCH!!!! Needless to say repairs were not done. Called several repair businesses to get a recommendation for a replacement. All came up with the same answer...... DONT buy another front loader. Reason: not built to last, parts are expensive, and some brands like LG nobody will work on. So we went back to the good old top loader and it is a Speed Queen and it has a 3 year warranty and according to all the repair people we talked to it is one of the most dependable out there. The best part it is made here in the good ole USA..... If you think front loaders are great look them up on youtube and see what happens when the supports go............ SCARY.

The refrigerator was made in Mexico and it broke down after 3 years. On a 10 year guarantee, the compressor was no good. It was made in Korea? Also the new one was made by LG and made in the USA. WHY is LG supplier using inferior parts?

We bought a side by side with freezer on bottom and chilled water and ice dispenser on door. It cost $2,500 new. Today, less than 3 years old, it has stopped cooling, freezing and making ice cubes! In my opinion, this is not good reliability. I do not believe that I would purchase LG again. Also, I have an extended 5 year service contract with them. So I called them for service repair on Friday, and they said they could be at my house in 4 days (on Tuesday). This also made me negative about LG, they should have service much more quickly than this!!! My opinion, consider other options before buying LG. Jack

Bought a LG washing machine in December of 2011. In October of 2014 it just died with no warning. It cost $336.31 to fix. I tried to get help from LG with the cost of the repair and they either hang up on you or keep you on hold so long that the call gets lost. Even when you give them the information they ask for, they are still unwilling to help you with the cost of fixing it. They really act like they do not care about the financial burden in the consumer. The main board had to be replaced after less than 3 years. The serial # is 110kwhxax921 and the model # is WT4801CWABW(0). I will never purchase anything LG again.

Absolutely disappointed with this stove. We bought it because of the good review. It have nice features, but it is always defective. We had the technician four times during the warranty period. Now the warranty is over, and still need him on a regular basis. Every appointment is scheduled weeks later, which is very annoying. (imagine 2 weeks without oven). Among the CON of this oven- Automatic cleaning burn the fuse, every time... unless you move the oven 3 feet from the wall, suggested by their own technician (Gee, we are in 2019!!!). The induction burners have an intricate inside panel, when one is defective 2 or 3 stop. They were supposed to be independent. Every time you open the panel, one of the button break. And most of all, the service is horrible, from the long waiting time on the phone, to the unacceptable delay for the technician visit, to the technician fees... And ability. Please do yourself a favor, choose another one.

We bought the top of the line LG Front Load Washing Machine 3 years ago. We had a repairman out 1 mo ago to service our LG dryer and while he was here he said our washing machine was about to go. He pointed out the loud noise we heard was from the drum that was about to disconnect from the machine. One month later, thats exactly what happened. When I called LG they said the drum was covered but the service was not. I called two of the recommended service repair people and the estimates I received were $695 and $800. I called LG back and asked if this was typical of a 3-year-old washer. I was told it was not their fault that I didnt buy the extended warranty! They do not stand behind their products!

I purchased a dishwasher, which broke down within a year. Luckily, it was still under warranty and I reached out to LG for a repair. Were now entering the 5th week of me waiting for a repair or replacement and there isnt an end in sight. In fact, LG is actually starting the process over. Customer service hasnt been helpful, their Executive Office has sent me in circles, and I feel like its probably going to be quicker to purchase a new dishwasher - definitely not an LG. I really dont have anything nice to say about LGs appliance division or the people Ive interacted with throughout this ordeal.

I kind of feel bad, because I just read the other reviews, and my complaints are as bad as theirs. However, I am so anxious about whats to come. My story is Im heartbroken at the purchase of this LG refrigerator model# LMXS30776S. We used the money that my mom left us to buy it, and we went to Home Depot many times, looking at the refrigerators to pick just the right one to remember her by, and decided on this LG door in door, December 2016. From the very beginning, the door in door would not open, and would not close properly.We gave it some time, but called in less than a month old. In January, they came out... one of the repairmen said to man -up and dont open it and close it like a girl. When we told him it doesnt open or close, like in the multiple stores we tested, he said, he didnt care about the stores, to give it time to wear in like the stores. I told him I did care that it worked like the refrigerators that I tried out. Again, he said to give it time.We waited for 2 or three months and called another repairman. He came out and basically said the same thing. He said he had the same refrigerator, and it did the same thing. I said, And your wife is willing to put up with this? He said, you get used to it. We waited almost a year and called another repairman from Home Depot (our LG warranty was up.) He came out and said since nothing was broken, he could not fix a door that would open, even if it didnt open correctly. He couldnt fix a rattle in the door or what I thought was the motor, because essentially everything was working (the right temperature, motor not stopped, door opened etc.)He told me thats the way warranties work... things have to be broken, not just not working right. Over $3,000 is a lot of special money to spend on a refrigerator that doesnt work right, but wont be fixed. LG definitely does not stand behind their products. I will not ever buy an LG again, and I so wish I had read the reviews before buying - AND, like I said before, am so nervous now for whats to come.

I purchased a brand new LG refrigerator on 4/17/2017. On 8/20/2020 the unit stopped cooling. I contacted LG on 8/21/2020 and they confirmed the unit was under warranty and dispatched a local technician to come on 8/27/2020. Technician came as scheduled and basically said LG is known for making faulty compressors and he had about 40 other homes waiting for compressors. I followed up weekly but the parts were on backorder. On 9/11/2020 I received a call stating they could return to fix the unit on 9/17/2020. On 9/17/2020 technician arrived and stated the issue was not the compressor but the tank which holds the coolant. He said he should have the part in 2-3 days. After 5 days of not hearing from them I spoke to LG headquarters who confirmed the local technician did not know the issue so they dispatched a different local technician to arrive on 9/25/2020. The technician did not arrive on 9/25/2020 so I called LG HQ again and they stated the technician cancelled the appointment but did not know why I was not made known of this. They stated corporate approved a defective return number for my home also known as a DNR number but I had to call 888-412-8357 to follow-up. I called that number and waited 2 hours but nobody ever came to the phone. I tried again today, and no luck. I would stay away from LG appliances in all as this has been a nightmare for my family.

LMXS30776S - Bought this fridge 20 months ago paying over $3500 and it is already broke and the people responsible for taking care of repairing it wont do anything to help me. I would never purchase any type of LG product ever again. Be very wary.

I bought a front load LG washing Machine. I unplugged the machine when I heard it making a kind of grinding sliding noise. To me it sounded like the belt broke. I called a local repairman to come see about the washer. He told me he could not help me because LG is a brand name out of Korea and its very hard to order parts for these type of machines. He told me none of the local repair guys will come fix it and if they did they would charge a lot. He told me to call the warranty company, but my warranty ran out already. I had no idea LG was a Korean name brand. I will never purchase another LG, anything.

I have a front load washer. I have no trouble with this machine, it’s easy to use, adjustable temperature controls which I like. Adjustable spin controls, excellent in spinning out, almost dry when I put them in the dryer, cuts drying time a lot. Takes only 20 to 30 min to dry large load. Impressive. Only one thing it has an extra water button for all cycles except for the speed wash cycle. Wish it had that. Regular wash is long which I don’t like. But washes great.

Originally, I purchased the front load LG but realized that I couldnt soak clothes. I gave it to someone in need and purchased the LG WaveForce top loading. Wish I would have read reviews before buying. I cant get through one load without the machine being UE. Water will fill the machine as it tries to self-correct - what a waste of water! I cant leave the house and more specifically, I cant leave the laundry room (Im typing from the laundry room). It takes a couple of hours to wash one load of clothes. Water is never hot.The sink right next to the washer has hot water but I can barely get lukewarm for washing sheets and towels. Soaking clothes - well once I set it on soak and as soon as the machine filled, I turned it off, thinking it would soak until I restarted the washer. Wrong! The water slowly drains out. Next machine will be a top loading inexpensive washer like i use to have. GIVE ME BACK A SIMPLE MACHINE THAT ACTUALLY WASHES WITH MORE THAN A GALLON OF WATER!

I purchased this LG washing machine, Model WT1101CW on May 29, 2014, from Best Buy. It was a replacement for my 20+-year-old Sears Kenmore washer. The LG machine does not clean my clothes because I believe, it does not supply enough water. I called LG to complain and was asked if the water supply line was metal or the flexible hose. My reply was metal, so LG told me it may help to replace it with the flexible! LG/Best Buy installed the machine, it is their responsibility to provide the suitable hose. However, was told that they would not pay to replace or reinstall. I was also told I may get more water if I washed everything on the Bulky cycle. Bottom line, my whites are dingy, my wash clothes sour after 2 uses and customer service stinks. DO NOT PURCHASE ANYTHING BRANDED LG.

LG Premium service - I called LG on my washer that was out of service warranty. The washer had flooded out of the front door seal. They transferred me to the department that dealt with out of warranty repairs. They dont mention you are not working with LG even though all correspondence has the LG logo on it. Silly me for thinking I was dealing with a reputable company. The one time service was simply wiping down the seal of the washer that eventually flooded the washroom a second time. I called and they returned with a new seal. Next day it flooded the room again. 2 days out of work and $300 for 2 more floods. I called and requested a refund for poorly executed services. Realizing my downtime out of work and paying for the service paid for a new washer. I received a reference number and was told I would receive a refund in 6 weeks or so. 2 months now, and 1 hour of calls, I was told that the case was reviewed and my services were delivered as contracted. No calls or notification that a ruling was made. 2 supervisors later today basically told me the same. Next call is to corporate. If you have been taken by Assurant, the number its 212-859-7000. Its not the $300 but the lack of customer service and QC by this company. DO NOT BUY A CONTRACT FROM THIS COMPANY!! I will never purchase an LG device or appliance if they associate with a company like this.

LG Front Loader Dryer heating element does not function correctly. It take 4 or 5 cycles which really runs up your electric bill. Weve had a professional service it and still works poorly. The LG Front Loader Washer didnt last more than a 4 years.

Bought the microwave from Walmart in 2019, used it without issue for about a year. Last night, I put something in to warm for 1 minute. (No metals etc of course.) And no sooner had the minute started I turned away, heard a huge grinding whoosh noise, turned back to see fire coming from the right side panel. It made the sound again, another burst of flame and I shut it off. I had the unit unplugged and set outside. I contacted LG with a pic of a clear burn mark on the right panel, explained what happened and they told me too bad, nothing they can do, try returning it to store. ALSO, they further accused me of exploding something in the microwave itself. This was the suggestion of a supervisor. I am appalled and surprised at how they handle this situation. I would seriously reconsider buying anything from them. This could have ended up so much worse than $150 down the drain.

My husband and I bought our home in 2008. The sellers had purchased Lg appliances one year earlier. We noticed our food was warming intermittently then to discover the light was not going off with the door closed! The melted plastic and fixtures were not repairable. We were told that this was an issue LG knew about, but because we did not hold a receipt, they would not do anything to help us. We also had to replace the electric stove because the glass top burners stopped working at 2 years old. We also had to have a repair to the dishwasher because the electrical harness inside the door melted!!!! We strongly recommend NOT purchasing LG appliances.

Worst company ever. Worst company ever. DO NOT BUY!!!! We bought a refrigerator that cost around 3500 new. And it only a year old. We have had to have it repaired 5 times now. I have fought and fought with corporate headquarters to get a new refrigerator. I dont want my money back just a replaced fridge. They make you jump through a a bunch of pot holes and then say they will not replace the fridge but give you a pro rated refund meaning less than you paid for it. How hard is it to replace a refrigerator when you are in the business of making refrigerators. Especially when you grossed over 322,000,000 last year. This corporate company needs to be knocked down a step. You can not forget that your customers made you and you are where you are thanks to them.

I am enjoying my LG washer. Have had little problems with it. Only concern is hat there are not any repair companies local that deal with LG. The one time I did have to call for a problem, it was obvious that the person was reading from a script. They could not offer any help or answer my questions. I ended up finding an answer to my problem online.

When you pay $3500 for an appliance you do NOT expect it to break down and require the same part (that cost $240 to have the repairman fix) every 6 months. We bought the L-G LMXC 23746 at Best Buy in June 2015. In November 2016 shortly after the 1 year warranty expired (of course!) we had to replace the Evaporator Fan Motor. Since that time every 6 months the refrigerator starts to make a loud hum and we know it is burning out, AGAIN! Every time the repair man comes it cost $70 for the part L-G EAU 61505014 (Motor, DC), $50 for a service call, and $110 for labor to replace the fan. Clearly there is an issue with this LG product considering all the reviews citing the same problem. I thought there were laws to protect consumers from companies who make and sell DEFECTIVE products. But I guess we just have to keep paying $500 a year to fix it twice a year or invest thousands to replace a 2 year old appliance. NEITHER option is desirable! Disappointed with LG and with Best Buy for promoting this clearly DEFECTIVE product as a high-end REFRIGERATOR appliance.

Refrigerator has been defective since purchase. Have now owned the above refrigerator for 5 years. It was purchased brand new from Home Depot. During this time, the compressor has been replaced 4 times. The Evaporator has been replaced. The Condenser has been replaced. They think the control board may not be working either. Additionally, 4 times, during these various replacements, it has stopped cooling within two days of the parts replacement, requiring another tech to make a service call and charge the Freon. In summary, I have been without a refrigerator for a total of 73 days. I have lost 5 refrigerators full of food due to spoilage and missed over 45 hours of work waiting for a tech. Despite numerous technicians stating that it needed to be replaced, LG has not acted on their advice. Stay away from LG refrigerators!

Bought a nice looking LG fridge 3 years ago. Worked for about 2 years. On the 3rd year, the freezer does not cool. Called LG and was able to get a technician to come out. Fridge was fixed after $280 in labor. Was told the compressor was bad and there was a leak in the system sealed system. Thank God the parts were under warranty. 11 months later, freezer is not cooling again now. Call LG and they wanted $125 trip charge plus $250 for labor before they will come out to take a look at it. Give me a runaround. For a $3000 refrigerator I would of expect it to last more than 3 year. My old $700 whirlpool fridge lasted me 10+ year.

We purchased a brand new LG washer and dryer from Home Depot in November 2011. As soon as we started using the washer, we noticed water was leaking from the bottom of the machine, which several months later caused heavy damage to the drywall and created black mold. Initially we contacted LG in November and a technician was sent to our home three times; however, they couldnt identify the problem. First, we were told that the sensors had to be replaced and then the machines had to be replaced. However, LG doesnt replace products, they try to fix it. It wasnt until June 2012 that we noticed there was mold on our baseboard. This has caused major stress on us since we have a newborn. We called an environmental company to come and inspect the wall and test the air in our home, which cost us $450, and LG still refuses to replace the washer and dryer. The problem with the dryer is, if you place comforters or a heavy load, it shuts off without finishing the complete dry cycle. I constantly have to check the washer for leaks and turn on the dryer every time it shuts off. I cannot understand how brand new machines cause so much trouble. We explained this to LG and they said they can only send a technician to correct the problem. So far, the technician has come twice this month and it still hasnt been fixed. I cannot understand how this company cannot replace defective machines. This is horrible customer service. We are disappointed and will never recommend nor purchase any LG products again.

We bought new LG washer and dryer. The system has all of the auto dry functions and it only works when you do a manual dry. The sales guy told us to clean the sensors or rub water on the basket. It did not work. It appears that the gadget dryer is too complicated to actually dry the clothes. I have to run the dryer for hours to dry a simple load of jeans.

Very pleased with the performance of both our LG washer and dryer. Would not purchase the drawer stands because they make the tops of the machines too high for my height (53) and the drawers are too short to stand most containers in.

Worst refrigerator I have ever owned and worst company customer service I have ever experienced. Refrigerator and freezer ($2600, 2 years old, and $500 food loss) failed to cool in October 2013. Had a third party warranty so called them. They sent a tech who said it was the compressor and could not fix it due to the fact that it was covered under LG warranty. Finally got an LG tech to come out only to tell me the same thing and said they needed to order a new compressor that would not arrive for 6 to 8 weeks because it had to come from Korea! Got help to convince LG that they were obligated to have parts available within a reasonable time per trade agreements. Miraculously, they found the part within 2 weeks. Tech came out and installed the new compressor, got the refrigerator running and left. Later, the compressor started getting very loud. I called and complained and was told it was normal. Im here to tell you that it was NOT normal and sounded like a diesel truck idling in my kitchen! After several more phone calls to LG, and speaking with several agents and supervisor with varying degrees of rudeness, I decided to investigate and found that LG had installed the wrong compressor. It took me 2 months to resolve this with LG fighting me and telling me that I was most certainly wrong with my facts. At the vice president level, LG finally acknowledged that they had in fact supplied and installed the wrong compressor. Another compressor was ordered and a tech finally came out and installed it. A couple months later the refrigerator stopped cooling again. I spoke with several LG personnel again to convince them that a tech needed to come out again. Finally about 2 weeks later a tech did come and verify once again that the compressor was bad. Long story short, another compressor was installed and failed again within a couple months. I then began requesting a replacement or refund. This process was a nightmare filled with rude and uncooperative LG personnel, along with 2 more tech visits that were apparently aimed at disproving my claims. In the end, LG refunded my money, but did not reimburse any food loss. The entire process started October 2013, and ended in April 2014. I have never before experienced such pushy and rude customer service as I did with LG. I know that if I had not been as proactive and persistent as I was in seeking a resolve to this matter, I would have received nothing from LG! They are the worst company! I unfortunately own a couple more newer LG appliances, and hope every day that they continue to run. I will probably just throw them out if I have issues with them rather than deal with LG. I will never again buy another LG product.

Had been noticing small (and some large too) particles on my clothes. Blamed it on everything else except the washing machine. Read book and was instructed to clean tub with bleach or a tub clean. Cleaned it and the large particles became small particles. In the beginning I rewashed everything which didnt help. So now I have to shake the clothes outside, rinse and spin again, put in dryer and shake clothes outside or pick or roll off the particles. Have to be very careful when clothing is wet because the particle will smear and leave a mark on the clothes. Does not clean the clothes as well either. I called company and was given foreign representative who read from a script saying to set the washer on a certain number she gave me and put phone near the machine. She said it is okay and had no error codes. Spoke to another person who said to have someone come in to check it. When reading the website about this machine, it has the identical problem with many other consumers. One person described the problem as having a can of Pepsi explode in machine. Many have had techs come to fix with no such help to the problem, just a large bill to pay. This is sad. I have a top loader bought in 2015. The front loaders appear to also have a smell which I seemed to combat with the bleach and leaving the top open. It is indescribable and I do intend to write to the State Attorney General as this does not seem to be something that should happen with a brand new machine and the company takes no responsibility for the problem. Too many consumers have this problem. I could go on but I get extremely upset and my daughter bought in 2016 a front loader and Im sure it will happen to her. My husband researched on computer and we have to try to get more of these particles dissolved which we are going to try with vinegar. Bleach breaks up the sediment which you cannot see but the vinegar supposedly dissolves it. I am 69 years old and have never had such a problem with a washing machine. This is a disgrace!!!

LG Washer Model # WT5070CW - The outer skirts of the bleach compartment of my LG top loader has rusted and has now split the metal of the machine. Thus, I have rust water draining into my laundry tub. The protection plan I bought was useless for it cover parts not cosmetics. LG could not help me, they wont stand behind their own work. Well, to be fair, the LG Rep did say that although he has no solution, he understands my disappointment. So, LG will not stand behind their product. Too bad for me...a shame. I will never purchase LG AGAIN! If there is a class action lawsuit that anyone knows of please contact me. I am out of $1000, a washing machine, clean clothes, and without recourse. Oh, by the way, this washer is under 3 years old.

Be aware that the LG front end load washing machines model WM0642HW only last 5-7 years compared with top load washers 10-15 years. My wife & I made a major error by purchasing our first front end load washer that broke after 5 years. Previously for the past 30 years we have had 2 Maytag top loaders (15 years each). Specifically, the horizontal pressure on the wash tank bearings results in the failure of the bearings and the rotor assembly. These are parts that total nearly $100.00. However, the service requires at least 3-4 hours of repair, which is nearly $500.00. In summary, never purchase a LG front end load washer.

This is the worst company and worst products I have ever seen! My new LG dishwasher that was bought in 2013 died in 2015 and needed to be completely replaced! The refrigerator that I bought in 2013 died at the end of 2016 and has not been able to be repaired and LG wants to charge tons of money to replace the compressor which is what failed after 6 weeks and 4 visits by repair companies came to try and fix it! It has a 10 year warranty but when I called its on parts only! They want to charge for parts even though they say its covered! Dont buy LG!! They have the worst products and service I have ever seen!

Do yourself a favor. Look at other brand before buying an LG refrigerator. On mine the compressor went in less than a year and getting it fixed under warranty was a horrible experience. Worse customer service I ever experienced with a company. I was without a fridge for over a month. Not fun with two small children in the house. A little over a year later the compressor went again. Now it wasnt covered under warranty. Repair guy said do yourself a favor and buy new one of another brand rather than fixing this one. It will be cheaper in the long run. He said he replaces LG compressors all the time. New compressor was going to be $1200 so I went and got a new fridge for $2600. So I basically spent almost $3K on a fridge that lasted 2 years. Have a Frigidaire now and couldnt be happier.

I purchased this Truesteam dryer in February 2017. Since the first day I used it I received a D90 message. My clothes did not dry. It took several hours just to dry towels. My house is new construction so there is no way I have lint buildup and blockage in my vents. I called LG and demanded someone respond to check my dryer just for them to tell me it was fine and working. My clothes still take hours to dry and my gas bill is ridiculously high due to the hours I have to spend drying one load. My dryer is under warranty and yet they do nothing to fix the problem. Will not ever buy and would never recommend LG products to anyone. Total rip off. I am going to continue to contact LG until my clothes dry properly. With LG products, life is not good!

I was so excited to finally get a new refrigerator and just loved it. Unfortunately within months (it is less than a year old) I began to get rust lines on the front of my new french door refrigerator (LG LFC247700ST). It is on 4 of the corner areas of the door where there was no protective film placed on it for shipping. LG web support had no answer except that I could use a stainless steel cleaner on it, which I had been using. Since the front of the fridge does not hold a magnet, I assume it is not real stainless steel so why would there be rust? Very disappointed.

I have purchased the dual front load washer (WM3470HVA) and dryer (DLGX3471V) on Oct 24/13. This past February the extended warranty expired. Did not get my 400.00 gift card. After the warranty ran out my washer does not turn on. Had to google the problem many others are having. Need to unplug the machine, hold the buttons, then plug back in. The lettering on my washer and dryer started wearing off after couple of months. Called Sears. They do not cover that under warranty. Last night I called LG support, the person that answered my call did not know English too well and he did not know much about the products. His conversation was um, um, um. Poor customer service. This was the first time I purchased a LG and it will be my last. I have had Kenmore appliances for over 15 yrs never a problem or repair. Hoping in finding a solution for the lettering on my control panel. I will never recommend LG products to family and friends, very bad choice. In future it is best to check reviews before purchasing any products. Lesson learned!

My wife complained to me since day one about the washer, but I didn’t listened. But on until I washed clothes I found out what she was talking about. The washer creates air pockets with shirts, bed sheets, and other clothing which cause some clothing not to get wet at all. We were more happy with the front loaders but decided to buy my wife a new set. Big mistake. Sorry but I would not recommend the washer. Youll regret you bought it later. Good luck.

This is my 4th LG TV. Still have 2 and gave one away. Impressed with the picture and how easy the set is to operate. Sometimes a little lag in the picture but it was expected by what the sales person advised before I made my decision.

We purchased the LG Model # LDF7774WW just a few months ago and from the very first wash we noticed that it would not clean the dishes properly, even though I am in the habit of rinsing off the dishes under running water with a dish scrub brush before putting them in the dishwasher. Also, there is a setting for heated water on the panel. It clearly shows the temperature of 160 degrees. However, after suspecting this claim, I tested the water mid-wash with two distinctly different thermometers, one electronic, the other mechanical. Both thermometers showed readings of between 110 degrees and 109.4 degrees. This washer is simply designed to be inferior. Our past GE dishwasher would superheat the water to the point where you could get a mild burn if you were not careful removing metal items from the washer at the end of the cycle. With LG, the dishes feel a little warmer than room temp at the end of the cycle. Avoid this brand and especially this model. It is garbage.

lg electric range mod # lsc5683ws - We have a f3 error code and have paid service techs to fix but have not. We have replaced oven sensor which was surely the problem but nope.

We bought a beautiful LG refrigerator about 10 years ago... LG boasts that their refrigerator lasts 20 years!!! Its 2021 now! We realized food in the freezer was not frozen solid. We called appliance repairs only to find out that the compressor cannot be replaced because LG stopped making those compressors!! We called many appliance repair places all with the same result! This is ridiculous and It only lasted 1/2 the life they boast and advertise!!?? False advertising!!

My refrigerator behind the drawer was cracked. Called LG within the first year and was told not their problem. They refused to provide me with an address for them. They told me I could find it on my own. Their customer service is below 1 star but that was not available. The crack was only noticeable because I removed a drawer to clean up liquid that leaked. So this is a company that should not be able to conduct business in the United States due to its practices.

LG Range #LRE30453ST - Never used convection oven. Good thing after reading others. Hardly used oven and it stopped heating. Service tech replaced control and it worked twice and stopped heating again. Now says needs new control panel which tech says they no longer make and this problem was a recall. He said they will either replace with new range or pay me. I call LG and they say they do still make the part but it is on 2-3 week back order and cant tell me if it is different than the one I had that was recalled for design problems. So if I ever go get the new panel, what assurances do I have that it wont happen again? None. This range is a problem and the company should be taking better steps to resolve. Does anyone know if there is a class action suit going on this? I will NEVER buy LG again. Right now my whole kitchen is LG. NEVER AGAIN! Do not buy..... I rate them zero stars but you require at least one to submit so let that be minus one.

LG has completely exceeded my expectations for all electronics including my refrigerator. An ice maker plus water dispenser freezer bottom or top and ready for lots of groceries. But I would include an option to order food from the refrigerator and keep food fresh longer.

We purchased our LG refrigerator in 2012, French door with ice maker. Please be aware our ice maker once again has ceased to work. This will be our 4th ice maker to be replaced, IF we have it replaced, since 2012. Even though we purchased it in 2012, we are not eligible for the flat rate repair cost, (only eligible for models from 2012) and apparently, as per LG, it was manufactured in 2011. I have never been so unhappy with this refrigerator therefore would never recommend LG to anyone. And, as a side note, the paint is already coming off from below the ice maker on the outside. We called LG and explained this all to them but they were unable to help us. This has been such a frustrating experience for us.

LG Washer has mold and mildew inside the washer and does not come out. The machine is defective and I would like to return it for a full refund. The store should return it to the manufacturer. We all know the results of mold and mildew. Its permanently in our clothing and it has caused allergies.

Rusted front panel replaced by retailer (Home Depot). LG said I cleaned it wrong. Rusted again. Doesnt clean dishes well, change soap, clean filters, change rinse agent, still worst dishwasher I have ever owned. Very disappointed.

I purchased the set of washer and dryer last year from Sears but I have been regret to change my old Whirlpool set that I had it over 15 years. I only decided to change them because of water consuming. Other than this both were working perfect. I have two football player teens at home and I have to do laundry almost every day but most of the time the clothes are coming out smelly and I have to rewash them and using more electricity and water. I wish I could have my old one again.

I purchased the pricey LG French Door Refrigerator back in June of 2013 and have had NOTHING but problems. The ice maker jammed constantly and leaked out onto the floor. The bottom freezer compartment stops randomly, spoiling all the contents. I have had repair folks out three times now. And LG is of no help. They now tell me that they will not cover anything because I am past warranty.I am so disappointed in their (lack of) any customer service. They do NOT make it right and I HIGHLY warn anyone from purchasing an LG appliance. I am now working through my credit card company to try to get some repairs covered or hopefully a replacement. An unreliable refrigerator is not OKAY!!! I have completed the form for the Class Action Lawsuit but Im concerned that will only result in pennies on the dollar (if anything) for the lost food items and me left with a faulty refrigerator.

We purchased this washer approximately 4 years ago. It just doesnt work and hasnt since we owned it. You constantly get an error code on the machine when washing. Cannot get through a complete cycle without an error. Had LG recommend repair service (All American Appliance Repair, Daytona, FL) and replaced motherboard for $250 this time. Forty-five days later, doing same thing each time we use it. Called All American and LG back to have it fixed again. All American says motherboard was only warrantied for 30 days but LG says its warrantied for 90 days. Cant get straight answer from either party. Never been so frustrated with an appliance and dont understand how we can let companies sell a product with a known defect without a recall to fix. If you google you will see the same issues. We purchased it from Home Depot. I have the HD receipt, just dont know how to attach. Yes we would like to discuss with an attorney. Thank you.

I have a new washing machine that isnt working. I called LG customer service to request service. They need the serial number. I would love to give it to them, but LG put it on the back of the machine. I cannot move the thing to get the serial number and they will not set up a repair until I do. Why do they put the serial number on the back?

I’ve had to have a repair guy 4 times on my LG refrigerator and it’s been the compressor every time. It’s not capable of keeping ice cream and it will freeze and cool good one time and not the next! I’ve been informed by a few servicemen that this is a common problem with the LG compressors and that Id probably have trouble again and again??!! I have had it with LG! I have had LG tv’s for 20 years and LOVE them!

Cost was within our budget for remodeling and the style fit the other appliances in our kitchen. It also fit the dimensions of the area we allocated for the refrigerator. It was a good quality and had nice interior area to keep fruits and vegetables as well as enough space for all meats and drinks. The outside of the refrigerator matches the style of the kitchen and was easy to clean. But twirls have like to have water dispenser on the outside the refrigerator to access cold water and would have like the small door feature to not have open the full refrigerator to access simple things

LG was given to us as a gift when we bought our house. I like the drawers on the inside. They had to come out when it didnt cool or freeze, but everything is working okay since then. It just took forever for someone to finally come to our house, and then it took forever for them to get the part in, and it took them forever to come back again ‘cause I went almost a month without a refrigerator.

I have this stove. It scratches easy. The middle part that you use for a griddle work for first couple months I have a microwave above it and when Im to near the panel that turns on electric oven it turns on. Very dangerous. The top range is gas. The knobs are foil, not stainless steel. The bottom is electric and the burner that heats oven melted. Had to replace it. I would never buy this LG products again.

Do not waste your money on the washer, and do not bother getting Home Depot extended warranty. Both are useless. LG doesnt want to know anything after only 1 year. Extended warranty states that it is not a covered service, so why the extended warranty? Just to get more money out of you. Washer has defect - seal gets damaged and they state it is not a mechanical problem, even though water is leaking due to the seal hole. The rep told me the seal just keeps the door closed, but the washer is working fine. The seal gets damaged due to a manufacture defect. They know this and so it is not covered. I searched many reviews and complaints are all the same. Do not bother purchasing LG products. You get no help in correcting their defects!

We got the fridge, due to its size and easy storage design. However, the compressor has been miserable to deal with. It failed about 36 Months in, and the warranty had us paying $250 in labor. Fast forward 18 months later, and its failed again... I cant wait to get rid of this. Its been the worst appliance weve ever owned.

Purchased French door LG refrigerator in July 2016 from Home Depot. Freezer not freezing ice cream products. Worked with LG customer service and problem not solved. Ask for tech to be sent out. Told it would cost $325.00 to have tech sent out. I paid good money for this fridge. Not going to spend any more. 14 months and freezer will not freeze ice cream. After reading all the complaints on LG sorry I ever bought this junk. Beware.

We are joining the rest of duped LG purchasers. We purchased a French Door refrigerator LFX28968SB in 2015 and on 9-19-18 we had to throw food out and are now using a cooler with ice to keep essentials. The refrigerator and freezer stopped cooling. We contacted the store where we bought it and a service tech came out on 9/20/18 and said there was nothing he could do. It ** the bed. I called customer service (which the rep was rude) and she stated we needed to have a certified LG tech look at it and they need to submit the repair request. She gave the one, which there seemed not to be more than 1 in RI. Contacted Certified Service Co. and they seemed to be having issues with doing work on LG and said I would have to have parts sent to me if they were under warranty. I agreed. Now after reading all the reviews Im cancelling the service call and going to buy new refrigerator and it will not be a LG for sure. I think a lawsuit against this company needs to be revisited. There are way too many lemons out there and they were not cheap. Not to mention the loss of food and tons of aggravation!

Got this LG top of the line unit October 2015. Within a month the water began filling through the detergent AND softener trays simultaneously. Did the digital wifi help thing dozens of times with my cellphone, they said nothing wrong, clean your inlet filters. What??? By December the tub failed to fill with enough water at all to wash anything, regardless which tray side was filling from. A load of Pure Colors came out literally with dry spots in the clothing! Add to that, the balancer within the direct drive unit was slipping badly, somewhat similar to a bad car clutch, and any size load on any cycle was being violently bashed against the inside frame. Sounded like my front door was being kicked in. So, to sum up, I have $878 worth of scrap in my house that will not fill properly, wash properly or spin properly. I still have 7 more months on the financial contract, and Im sick about it.LG finally hooked me up with an in house service guy --- he never replied to the 2 service calls that were set up --- and closed out both tickets saying customer reported solved. Really? By the way, the name of this place was Als TV and Model Railroad so that about sums up the quality of LG service!!! My lawyer is requesting certified copies of LGs warranty, the financial contract, and my phone and web interactions. I dont want to feel as if my only option is legal action, but I will if LG leaves me no other option.

Ive purchased many LG appliances over the years and have had good experiences. Last year I purchased an LG Refrigerator #LFX25991ST french door model. A month or so after the 1 year warranty expired, the handle on the crisper broke in my hand. After calling customer service and describing my issue, I was told to go buy the replacement and that was that. Last year I spent over $10K in LG products and getting that response totally blew my mind. I spoke with a customer service rep who was totally polite and helpful but couldnt resolve my problem. He referred me to Brenda, his Supervisor. Brenda was the most arrogant, useless individual I have ever encountered. She told me to write a letter to the complaint department. She was able to recite the address very quickly. That may give anyone a clue! Dont buy their products.

Front loader LG washer has worked very well over the several years we have owned it. No service calls have been made towards it and it survived two moves. Plus this mold concern I keep hearing about hasnt been a problem for me. I leave the door open and clean the seal around it often.

For the front loading washer needs to find a way to drain better so that it doesn’t smell and leave a bad aroma not only in the washer on the clothes which then makes the dryer smell but also the laundry room and area.

Our refrigerator’s compressor stopped working a little over 3 weeks ago. I have called LG numerous times to try and get an answer to see if they’ll fix. It’s still under warranty. Because of Covid-19, they can’t find any service person in my area. The last person I talked to on the phone told me that because I don’t have my sales receipt that there’s not they can do for me. This fridge was purchased over 9 years ago. And he said “well whatever“ as if he didn’t care to hear my side. Kept talking over me and also my wife who was trying to explain herself. What truly upset us both was the lack of professionalism and the fact that I’ve had to contact lg every time to get an answer. An email was promised last week and. Not until today Monday May 11, 2020 was the email sent after the person I spoke with told me that they would be sending it!!!! Basically I don’t recommend any lg products to anyone. Customer service is located in the Philippines, nothing wrong with that but it’s like they don’t care because they’re not here dealing with our problems. Very disappointing experience for us.

LG Refrigerator LFX31925ST/00 - Well 4 years after the first time the cooling fan went out of service, it decided to quit again. Again another 7-10 days waiting on the part! The repairman told me this part is so high in demand they cannot keep them stocked. I guess you need a spare refrigerator for all your food when you own an LG? Somewhere to keep it cold so it does not spoil. The cost of food replacement is not cheap. This being the second time we decided to buy a new one other than LG!

I purchased all brand new LG appliances when we bought a new (to us) home four years ago. In the past four years I have replaced the washer door 3 times due to cracked Lexan plastic washer door covers. I just noticed the dryer door is cracking. These cracks originate at the pull open handle and increase in length until the Lexan comes apart in ones hand. I have emailed LG US customer support several time and they simply tell me to call a service provider. Suffice to say I will not be buying anything else from LG.

Have had this washer/dryer for close to 10 years. Both have worked well. We have not had any mechanical issues. Washer has done a great job. I would recommend this brand to others. Both units are front loaders. The drums are large which I believe helps circulate the clothes to do a better job of cleaning.

Refrigerator temp. 52 degrees. Multiple calls to LG, warranty program, waited 8 days for a repair tech. Spoiled food and frustration! Compressor replaced, but waited all day for tech who shows up at 5:30 P.M. Now refrigerator never stops running and is noisy. New repair tech is now scheduled. Stay away from LG!

Following in quotes is my last communication to LG about the warranty claim for my over-the-range microwave. Following their second opinion mentioned in the communication they finally replaced the unit. Honestly I have a house full of LG appliances and electronics and all in all I’m happy with them all but if my warranty experience is anything like standard, I hope your product never breaks. The following stands as my review: “I have a warranty claim for a $189 over the range microwave that’s been going on since 7/11 with 6 repair visits and another scheduled for 9/21. Everything has been replaced at least twice and some things 4 times and it still doesn’t work and still, regardless of my begging including a desperate letter to the company president, you refuse to replace the unit. Your last reply was that my request was denied and you were seeking a second opinion. Turns out it’s from the same repair company who have already sent two different technicians. Love your products. HATE your warranty service. Case **. Service costs listed on visit receipts exceed $1,700. Seems a bit much for a $189 unit. PLEASE HELP!!!”

Well our big LG made it past its 5th birthday without a single repair, but sadly the compressor died exactly 120 days after that milestone. We bought our LFX31925ST in July 2012 from Home Depot. Looks can be deceiving... the interior had very good fit and finish and oh the size. From the first week, we would hear a loud bang every few days. I figured it was some kind of expansion valve. Ice cubes would often clump together, so it became a routine to open the ice maker door and un-clump the ice with a spoon. But for 5 years it was pretty much trouble-free. I had a commercial-grade surge protector on it from day 1. Both the freezer and refrigerator compartment stopped cooling right after Thanksgiving this year (thank God it was AFTER Thanksgiving). And just good luck my mom moved the week before and gave me her old upright freezer, thus we didnt lose much food. I removed the back panel on the LG and verified both fan and compressor were running. As it was out of 1 year labor warranty, LG would not pay for the service call to determine if the 7-year sealed system or 10-year warrantied compressor was the culprit. Spent $98 and waited a few days on a service call. Tech gets on the phone with LG and diagnosed it needs a new compressor. Compressor is under 10-year warranty, 1 month back order, but $1295 for labor is my responsibility. Geez, I should have went to refrigeration school. Tech said hes replaced so many of these LG compressors and recommended I get a new Whirlpool. He said even the replacements would fail. I like our LG fridge for its size and interior fit and finish, but to spend $1300 on a repair that will probably not last? My family members still have GE and Jenn Air fridges that are over 20 years old and not a single service call. Really disappointed. All this linear compressor and Inverter power supply technology seems to have compromised reliability. Anyone still make good old reliable refrigerators?

Purchased a LG electric range, dishwasher and refrigerator and microwave. My wife and I decided this would be a present for both of us for our 25th wedding anniversary. We decided to get the top of the line stove with the convection stove, black glass top self cleaning range. The oven was blue inside and all the appliances were stainless steel. Within a few months we used the self cleaning feature on the oven and afterwards, the stove digital display showed an error and nothing worked. We called and after a several weeks, we had a service person come and repair the oven. It seemed that an electrical component had burned out. We again after a month or so used the self clean feature and once again display showed an error and once again waited for a repair. The second repairman told it this the same electrical component had burned out. He informed us that it was an LG design flaw which vented the 500 plus degree cleaning temperature vented partially on the circuit board burning it out. He said to avoid this, to not use the self cleaning feature. So this top of the line self cleaning oven had to be hand scraped clean. We have now noticed that the outer door on the oven is starting to fall off. The inner door is in place and the only thing holding the outer door on right now is the handle. Why of course we are out of warranty and now do we pay outrageous service call fees and parts or let it fall the rest of the way apart and trash it? The refrigerator shelves are flimsy and several have cracks and it takes, if you dont use it, approximately 4 days for the ice bin to fill. Its too bad that you can spend a great deal of money on a product and have problems with it several months after making the purchase. My wife is a Real Estate Broker and will make sure no new or homeowners needing appliance to steer clear of LG products.

LG has the worst customer service. I just got told by one of their supervisors that it isnt her problem. We paid almost 1800.00 for a side by side (model #LFC25765st100) less than 3 years ago and now we have spent $230.37 to have it fixed and it still does not work. After over 3 weeks without a refrigerator to be treated like dirt by their customer service department isnt sitting well with me. They told us we had to use one of their factory authorized repair companies but when I was speaking to the supervisor she told me that was a lie and I could use whoever I wanted with their approval. They lied about 12 times to me in total and will do nothing to fix my refrigerator except charge me another $400.00. I will be spending half of what the refrigerator cost and it is only 3 years old. I thought LG was a good product but I will never buy another and everyone I know will be told to stay away from them.

I purchased my LG oven range combo when I remodeled my kitchen in 2017. I chose this product because it had the convection as well as standard oven option and flat glass top burners. I need all the prep space I can find in a tiny floor plan - so the flat top was essential. I would say the burners all work equally well and the quick boil feature is something I use often. The warming center might be the only feature I really dont use. As for the oven, I have had convection in the past & was excited to have that option in this. This oven tends to run a little high in temperature in both the convection and the standard. 3 years later I am still tweaking my recipes and cook times to ensure the right balance of time and temperature. The features are great to have but the calibration seems a little off. Thats why I gave it 4 stars rather than 5.

Model number LFC23760ST. My wife and I purchased this refrigerator with French doors and bottom freezer at Best Buy at the recommendation of the sales person. It seemed to be a good refrigerator until we used the ice maker. The ice maker is designed very poorly. As the ice cubes begin to build up in the container the ice begins to fall out of the back and underneath the freezer drawer and causes the drawer to get stuck. This happens on a constant basis whenever the container gets close to being two thirds full. Another downfall of the refrigerator is the crisper shelf and Im sure that all the other glass shelves have similar problems. From what I am able to determine the shelves are made of tempered glass. This is the first time I have taken the shelf out to clean. I did not take the other shelves out to clean, just the crisper shelf as Ive always cleaned them in place. I first left the glass shelf sit for about 15 minutes while I cleaned out the inside of the refrigerator and other parts. I then began to wash the glass shelf with lukewarm soapy water, and then I rinsed it off and let it stand for about seven minutes. There was still some water on the glass so I decided to wipe it with a clean cotton hand tower. While drying the shelf the action from slowly and softly wiping the shelf of remaining water it made squeaking sound when a glass window is being wiped clean. Then all of the sudden the glass shelf exploded on the third or fourth squeak. I mean, the glass shelf literally exploded and shattered. It did not shatter in place as a person would assume. I had glass all over the sink, counter top, all the way onto the top of the range, onto the window sill and all over the floor in all directions with the glass shards being about five feet away. I even had shards hit me on my body, arms and face, but luckily none got in my eyes. As a handy man who cleans many apartment units and replaced appliances, Ive cleaned over a hundred of refrigerator glass shelves and never once had this ever happened. Guess I should have taken pictures and send it to LG. Now I have to replace it and its over $50 but Im going to call LG and see what they have to say. If you have ever seen an opera singer singing and breaking a glass, this was similar except on a larger scale.

We have both a front load washer and dryer (Model WM0642H). Ive been reading the letters being sent for over an hour. I wish I had known about this site before I purchased any LG anything! The pump went out on our washer last fall. At that time, it was under the extended warranty. The tech came out and diagnosed the problem and ordered the part. In the meantime, we were going to the laundromat, at a cost of about $60 each time. I called the repair company after a week. They were still waiting for approval from the pump/repair - another $60 trip to the laundromat. I called after another week - still waiting, another $60 out the door. Finally, I called HHGregg for help. They contacted LG and finally got the ball rolling. Now, about 6-7 months later, the pump is gone again. How much money and how many trips to the laundromat will it take this time? My husband says he will just fix it himself this time, but you can get no help from LG. They will not give a customer the schematic.After reading all these letters, and from our experiences, we will never give another dollar to LG. Their products are not cheap dollar wise, but certainly are cheaply made. We are looking at refrigerators and were considering an LG. That will not happen! I cant believe I fell for the hype. LG appliances are rated among the best. Makes you wonder just how they got those ratings. It does not appear they were from actual customers!

Worst washing machine ever... Does not supply ample amounts of water...clothes rarely come out clean, or thoroughly rinsed. Destroys towels, blankets, and basically anything else that is put in the washer. Customer service is as big a joke as the washer. Keeping large loads balanced is a time consuming joke, Do not buy this washer.

I have had my LG Gas Range LDG4315ST for 3 months. The top oven undercooks and the bottom oven burns everything. The knobs on the front of the range can turn on just by walking past and bumping them. I have walked into my kitchen numerous time and smelled gas and found the knob turned just enough to let the gas escape. I have turned the burner on just buy reaching up to the cupboard over the range. This is an extremely dangerous appliance! If you have young children beware!! I have contacted LG 4 times and I am still waiting for them to set up a technician to come to my house. Would never, never buy another LG appliance. This range needs recalled. Do not buy it!

This is the worst company that I have ever dealt with. My fridge is 3 years old and the compressor had already failed. This is a common issue (that affects almost all units) that LG and technicians have accepted responsibly for. However what they fail to tell you is that after spending $2500+ on a new fridge, they will not offer assistance. Upon calling customer service, they even went as far as lying to me, by telling me that the product only had a 1 year warranty. DO NOT BUY THIS PRODUCT. SPEND YOUR HARD EARNED MONEY ON A MORE RELIABLE Product that will last you more than the years.

Purchased range with 1 year warranty. Clock stopped working 1 yr. 4 mo. Offered to replace part but not labor. Ill put part in myself. NOPE. Someone must diagnose problem then order part then come back out and replace it. This will cost 10 times what the part costs. NEVER NEVER NEVER buy LG!!!

Ive been VERY careful with cleaning the top of the range and am finding that the surface is pitting. I use Dawn soap only. Cant seem to get anywhere with having it checked out. My daughter bought a similar Sears range and has no problem with it.

Great machine. Does what it is advertised to do. Efficient, large load capacity, easy to clean. Does not move if you adjust the legs to level the washer. The only issue we have is the washer is under cabinets that are installed in our laundry room. It stick out a little more that I would like.

My husband bought this stove for me on Feb 14th, I was thrilled! I love to bake and cook and even canning. I had the stove for less than a month and the large right burner died. I called to have it repaired. We kept using the stove, and before the repairman could get to us, the entire top died! You could push the buttons, they would come on but didnt heat up. The repairman came out, looked at the stove and said he had to order the parts. Two weeks later, he replaced the motherboard and everything was up and running just fine.Two months later, we had the same issue. The left burner goes this time. Again, the same repairman comes out, looks at the stove, he again orders the same parts. He replaces the motherboard again. On the 3rd repair, LG tells me the repair guy is the one who has to call it a lemon, the repair guy tells me its LG that has to call it a lemon. Okay, so he repaired it and I just let it go, WHICH I have NOT have done!Dec. 14, we call the repairman again, I am now on my 4th repair for the same thing! Now LG wants to see my receipt for the stove, and they are sending it to their Claims dept. to see if they can replace this stupid stove. I really hope they do NOT plan to send me another stove like this one! Last week, the repairman came out, of course they have to order the parts and I am just betting, my stove will NOT be repaired in time for me to cook the family Christmas dinner!It really sucks to spend all that money for a stove that only works part time! The repair guy said, he also see problems with stove that have fancy mother boards. If you buy this stove, make sure you have a backup plan! I am currently baking cookies on a small rack while sitting on coffee cups in a roaster pan and it SUCKS! Now, I guess I will have to cook Christmas dinner on a George foreman grill, a roaster pan, and an electric skillet or its fast food. Geez like a great dinner for Christmas, NOT!

We bought this washing machine 6 or more months ago. From the first wash it was very disappointing. Dirt, hair and lint seems to be redistributed onto clothes. We contacted LG within a week of buying this top of the range machine. LGs response -- Clean the tub. Since then we have had the same response twice.We will not buy LG ever again. This washing machine seems to wet your clothes and nothing more. DO NOT BUY LG... youll be disappointed. Well be taking this much further. If a toaster doesnt toast, its faulty. This washing machine doesnt wash.

DO NOT BUY AN LG REFRIGERATOR! I bought a Kenmore 71312, French doors, bottom freezer. Delivered Dec. 2018. Stopped cooling Feb. 1, 2021. 2 years 2 mos. ANOTHER DEFECTIVE LINEAR COMPRESSOR! LG just settled a huge class action lawsuit 1.6 mllion victims. Bentley v LG Electronics, Theres a Facebook page, thousands of posts, “LG Refrigerators – Life is NOT GOOD. Read the class action lawsuit. It will tell you everything you need to know. BENTLEY v. LG ELECTRONICS U.S.A., INC. (2:19-cv-13554). **.

We have a LG4801CW top loader washing machine that has had a slow leak we just discovered, as there was never water visible on the side or front of washer to indicate leaking. However, overtime water has been leaking out of the back of the tub as far as a plumber can tell going behind the washer and under our trim and tiles/sub floor. After a year and a half of having the washer we noticed two of our tiles had cracked by the washer. When my husband pulled up the tiles, we found mold and water in the sub floor around the washer and more cracked tiles hiding behind the washer. We have contacted LG and they wanted to charge us to come fix THEIR FAULTY PRODUCT that was 1.5 years old because it was no longer under warranty. Pretty sad when they dont stand by a product that is 1.5 years old. They were supposedly reviewing our case and would get back to us in 3-5 days, yet have not and we have called them several times and it has been a lot longer than 5 business days. I feel like we are getting the runaround and Im sick of having a torn up house. Because of the damage to our flooring and since we have an open floor plan this has resulted in ~10,000k in flooring we have to tear up because we cant just replace one section. They no longer make our tile and we are out of extras. The plumber that came out said dont buy LG products as the design is too new and are very frequently faulty.

Our Washer Model WT1101 ran great for 18 months and we joined the rest of you with the constant UE error message, long wash times, noisy, etc. Call local authorized LG appliance repair service and they immediately replaced the Rotor assembly which is located below the tub. A 20 minute fix, our out of pocket was the service call, $140. Rotor replacement was a warranty fix. Since then the machine runs fine, no issues.

We purchased an LG fridge August 2015. June 18, 2018 our fridge was not cooling or making ice. Compressor and fans all seem to be running. I have called and emailed LG customer service every single day since today being July 8 2018. I have submitted proof or purchase from our Lowe’s Synchrony credit card I was able to obtain. Submitted email directly from Lowes along with sticker on back of fridge. LG states this is not appropriate documentation and they have provided me numbers for service repairmen. Since reading everyone else review I have decided to just take this piece of crap unit to the dump and buy a unit that doesn’t cost $1,300. Because I am not paying a service repairman $600 Labor plus another $400 for a part that seems like will quit again in 2 more years. Don’t buy LG anything as their company sucks and they do not stand behind their products even though they stated compressor has a 10 year warranty. If you have one take it to the trash now and save you stress level. Thanks to this crappy product I’ve lost $400 in groceries and my newborns breast milk supply.

6 year old 4 drawer French Door refrigerator... Door flap hinge breaks after 2-3 years use. Vegetable bin corner cracks. Now have no ice with ice maker. I live alone and there is gentle use with this appliance. The icemaker was always blocked with ice cube clumping with constant opening and physically breaking ice up... Very disappointing! I will never buy again.

I have a beautiful black SS French door refrigerator (LFXS30766D) that I simply love, or did love. IT IS BROKEN. The compressor has gone out. It has been two weeks already and Warrantech says it should not take more than a MONTH to get it fixed. I wish I had seen all of these complaints about the compressors going out on the LGs before I bought it. We are getting the run around. Lots of spoiled food, a lot of waste. Why dont they make good products anymore? This fridge was made in 2015 Nov and I have had it for only a year and a half.

Worst built products ever! I purchased an LG full kitchen package in 2007. I have had issues with the cheaply made parts since day one. The customer service is of no help! I strongly do not recommend LG products to anyone! Between the factory and extended warranty, I have not been able to get any resolution for the replacement of the broken, poorly made parts for my refrigerator and range. Worst made appliances ever!

I purchased an LG refrigerator double door, bottom freezer ice maker and its non working after only 6 months and have called repeatedly for service... its under warranty. They first sent someone out that doesnt even work on refrigerators and now going into week 3 saying they will call in 2 business days to schedule. And the more I called its now 3 to 5 business days just to get an appointment set which hasnt happened yet! Ive thrown out hundreds of dollars in food! I never have bought LG in the past. Always stuck with Samsung and I should have not ever switched brands... lesson learned. I feel like since they cant get a service person out here a full replacement should be in order and when I said I DID want to do a survey I was never given that call. When I told the man on the phone I wanted to make a complaint... he said, Maam other than it not working what do you need to complain about? And did not send me to another extension to even do that or take a formal complaint himself. What the heck is with this company. I will NEVER buy this brand again in any product...

We bought a washer dryer combo from Appliances Connection the end of November 2017. It worked until around Feb 1 2018. It displayed a error code OE. We pull out the owners manual and found out it was a full filter. We cleaned it and it worked for about 3 weeks. Again OE code. We cleaned filter again, not too dirty but the washer worked for week. OE again. Nothing in filter this time. We called LG. They try to walk us through the problem and could not get it to work. They called a repair person. It took 3 weeks for service. The repairman came out. My husband took the day off work to meet him. He was 4 hours late. He look at the machine for about 10 mins said it was fixed. 13 mins into cycle it displayed OE. He was still in our driveway. He went to work on it again. He never took the top off to look inside. 10 mins later he said, Ok its fixed. Went to do his paperwork. 13 mins into cycle OE. He had left. We called and said same thing was happening. Repairman came back 2 hours later. Never took the top off. Said its fixed. Left 13 mins later. OE. Call shop closed. Next day repair shop said it will be 10 days for new repair person. Same guy came out. Hes mad now. Pulled plug on the drain and flooded my floor hardwood. Never ever came to tell us. Took his shop vac and dump the dirt on my front lawn. I have pictures. All area rug soaked. 20 min no top off its fixed. He left. I called LG to tell them of our problem. After 23 calls and at least an hour on hold a piece they agreed they would send a new repair person. New repair person was to come on Saturday. No showed. I called him all day. At 5:30 he returned my call and said he never set an appt. with LG to come. He said he could come in an hour 6:30 at 7:30. John came was at our house for 2 mins. Said he new the problem and would order the part. 1 week later no news. Call LG. They cant help me. I need to call John repair guy. No answer from him. Days pass calling LG and John. Nothing. Weeks later John calls to say he never got the part. I call LG. They say he never requested it. LG said they need a part number to check on it and I would have to get it from John. Called John. No answer. Called LG. Nothing they can do. 2 weeks of daily calls to LG on hold about any hour on avg. John calls me finally the day after LG told me they were going to refund me for the washer and told me he had the part and was coming on Mothers Day to put it in 7 am. I told him we had church and brunch at 9 am. He assured me he would be there. He showed up at 9 am. We did not make church or brunch. 30 mins spent to not taken off. He cleaned the filter and said LG sent him the wrong part but the washer was working. It did work for 4 loads then OE code again. Called LG. Still no refund or replacement or a washer that works. I dont know what to do. We have lost 5 days of work. Over 200 hour on the phone with LG. 45 min one way to nearest laundry at $60 a week. And hundreds of hour of our lives.

My LG french door refrigerator is six years old. Six months after I purchased it the little spring on the French doors broke I had to buy a new on eBay. A little after the warranty went out the ice maker broke. I paid for a whole new one it wasnt long after that the ice maker broke again so I just left it and started making ice with trays. Now it has stopped cooling and freezing. Now what LG? Youre taking peoples hard earned money thinking they are getting something trustworthy! I have an old Maytag in my garage. Its 30 years old never stopped not once.

LG DLEC855R dryer - front loading - freestanding - 24 - wild cherry red stopped working all of sudden. Called LG service department to schedule an appointment for repair. They said $125 to come in to give estimate. The technician showed up, did nothing and gave an estimate of $1528 plus tax. He wrote down on paper and excuse me if I am spelling wrong. Tub assembly beaming $856.00. PCB/Main - $422.00. Labor - $250.00. Total cost with tax is $1628.00. I should have trusted the reviews and purchased new dryer rather setting up the appointment to lose $125.00. Luckily I realized after seeing the reviews and didnt go for service. I am purchasing new dryer with cost of $750.00 which includes tax, delivery and installation. The bottom line is dont buy LG products and no local service company will fix it either. You have to call LG and they rob you.

We purchased an top of the line all stainless steel LG Washer and Dryer from Home Depot in 2009 and from day 1 had nothing but trouble with both of them. The washer was constantly out of balance even though the washer had the true balance system, then the computer board went bad, then the door switch and drain pump quit. The dryer has never dried correctly, it always takes about double the normal time to thoroughly dry. It has cost me over $500.00 to keep them running for less than 5 years, LG should be in the junk business as they excel at it.