LG gas stove lrg30357st - We purchased stove 2010. Knobs one-by-one cracked broke. We use pliers to turn on off this $1600 stove. We have had many instances prior to using the pliers where house has filled up with gas... I have called LG several times but they want $85 each and what we read is they continue to crack and not work. $85 x 5 is a lot of money. I cannot believe consumer affairs has not taken this serious problem to the next level.

I purchased a brand new LG linear compressor French Door with the glass sneak peek feature on July 23, 2021 from Best Buy for $3500! In early December – Just 5 months later – the refrigerator stopped cooling. It is now Jan 11, 2022 and I have had 5 LG technicians come to my home with 5 different possible causes from – You must have left your refrigerator open- to – Maybe YOU spilled something down into the ducts causing the compressor to die – to – The doors are not level, the front cross strip is not balanced, and the compressor was installed wrong and is now leaking Freon! STILL, they don’t return calls and just continue to send technicians every 7 days.They have ordered at least 5 parts and still – the fridge does not get below 46 degrees!!! The freezer frosts, the ice maker drips and I am fed up. I keep calling and making complaints – I think they are due for another class action lawsuit! LG means Losing Game! DO NOT BUY THEIR REFRIGERATORS. ONE TECHNICIAN TOLD ME HE HAS NEVER SEEN THEM REPLACE A FRIDGE IN HIS CAREER! A refund is a unicorn. LG, I’ll keep calling for my $3500 hunk of metal. I’ve had to buy backup deep freezers and form refrigerators to keep milk in the house! LG – stick to washers and terrible cell phones. I was last told that they cannot replace until I’ve had 4 repairs. I have now had 5! No calls back. I PURSUE ALL CALLS AND REPAIRS.

We purchased our first one at Best Buy. The capacity is very large. We sold our house after five years. We were so happy with the microwave. When we built a new house we purchased the exact same one. We are still using the same microwave after four years and still love it.

I purchased a large LG French Door Refrigerator, with a 5 year warranty, in 2016. It worked fine until 2019, when the compressor failed and needed replacement. LG replaced the compressor, but the refrigerator broke down again the next month. It broke down 2 additional times to-date. During this time, my refrigerator (model LMX530776S) and approx. 50 other models, were identified as DEFECTIVE and covered by a Class Action Suit. At this point, I requested that LG replace my refrigerator. As stated above, the Customer Service Dept. became totally curt and unhelpful. They lied to me about the status of my claim and repeatedly declined to connect me to a manager. Once I received an email from the Problem Solution Dept., that I was later informed didn’t exist! LG dragged this out until my warranty expired and never fixed my fridge. I will NEVER Buy Another LG Product Again.

I purchased an LG washing machine on November 26, 2011. The technician from LG came and put it to function by November 28, 2011. On my 1st use on December 4, 2011, I was shocked to discover a considerable leakage of water underneath the washing machine. I called for repair. First, they adjoined a torn part, then on the second call, they changed the host with leakage with another one. I discovered later in early January 2012 that some considerable number of clothes came out completely dry without being washed. I called for repair. The technician came and said that he cleared something that blocked the way for water passage. I discovered that Im still suffering of the same problem. I sat in front of the washing machine to watch it, then I found that no water was visible from the window and clothes came out with detergents. They came and changed the water balance. Frankly speaking, I lost count of how many times they would come and make repairs in a defective machine that doesnt function.I simply need the value of paid money. I need them to change the defective machine with another one thats functioning well, as I have lost patience with them over the last 6 months. I care about the image of the company, knowing that I also have other LG appliances at home, and I dont want to lose confidence in LG as a brand name. Please, if you are not concerned with my complaint, direct me to the one in charge to resolve my problem. Thank you in advance for your kind cooperation.

I have owned an LG Washer and Dryer for approx. 2 years. The dryer had to be replaced within a month of delivery and the inlet water valve is being replaced for the second time on the washer. Dont be fooled by PRETTY, the appliance are a piece of junk. And furthermore, when you call LG, does anyone from the company speak without an accent so you can understand them. I am saving the reader of this a ton of money. STAY AWAY FROM LG.

There is water leakage from the last compartment of the bottom freezer and later forms ice. Due to this, proper closing of the freezer compartment is not possible.

Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.

This washing machine is now 3 years old. From the beginning my wife complained that it does not get the clothes as clean as our old machine, with agitator, did. Every time you wash a small load sooner or later the machine stops, often two or three times, because the load has become unbalanced. If you do not use extra rinse the clothes come out smelling soapy. This is the worst washing machine I have ever owned and I am pushing 70.

Stopped working after less than a year and we had food in the freezer which was all wasted. Their factory service were all new repair techs and could not fix the device. And LG had no replacement part closer than Atlanta. So after three weeks, I junked the lg and bought a whirlpool.

I have tried to communicate with LG several times about the seriousness of my new washer turning itself on. They say it is not a manufacturer defect. And that they will not fix the problem. Do not buy LG, I purchased a new Samsung dryer the same day as washer and regret not buying the Samsung washer.

To anyone seeking advice on an LG dishwasher, take heed to all of the complaints listed. I have experienced most of the complaints listed from the machine not rinsing, not drying, not cleaning. The worst appliance I have ever had in 40 years. I have not tried other LG products and Im not compelled to do so. However, Do not!!!!! Do not purchase this product line in a Dishwasher because you will be disappointed to no end. Im not going to fight it. Its not worth my time but I will never deal with this company again. I may have lost 350 dollars over the last 3 years but they lost my business and not just mine because Im spreading the word.

Purchased Lg refrigerator in November 2015. March 2018 compressor went out. Lost contents of freezer and refrigerator. Cost of compressor covered but installation and parts needed to replace compressor not covered. Cost me 600$. Average life of refrigerator 14 years, Not LG, Reviews report that there has been a class action suit against LG for this problem.

I purchase my old LG Microwave Oven Model MVI680ST at Home Depot 2 years ago. The door handle broke. The frame is falling apart in pieces. Have pictures and I immediately contacted LG Customer Support. A representative named Mike was very nice but hes just following orders from chief of command. He said I should contact a service place to have this fixed because its over a year old of purchase so no warranty. He gave me Ref# ** and case would be submitted to tech. Im completely unsatisfied after my experience and my neighbor too with her refrigerator she purchase within 9 months started giving her problems. Why would I buy another LG product? LG does not stand behind their warranty! DO NOT buy any LG product! They simply want your $ and they do not care about customer satisfaction!!! After this experience will go back to appliances GE, Whirlpool, Frigidaire.

We bought two new LG washing machines, one for our daughter and one for us in 2010. Last year, after 6 years, our daughters LG washing machine broke down. This year, yesterday, our 7 year old LG washing machine broke down - in each case it was the motor - you could hear the defective motor. The motors are specifically labeled on the machines as being guaranteed for 10 years. We went out and bought a Samsung washing machine and dryer the same day as the breakdown, expecting the LG dryer at 7 years was not reliable either. Oh yes. There are only the two of us - retired man and wife - living in the house so the machines are not used that much. If we were a family with small kids, the washing machine doubtless would have broken down much sooner. I wonder if the executives running the LG operation are reading these consumer posts? They should. Word gets around.

LG LFXC24726D purchased Nov 2015, sealed system failure Aug 2018. Sealed system parts under warranty but not labor. Doesn’t matter, because every authorized LG repair service we call refuses the appointment because LG owes them for multiple warranty parts reimbursements! What good is a warranty if no one will honor it? Need to stay up late to find a commercial for one of those class-action law firms. LG fails to stand behind their products. Meanwhile, it great to have spent thousands on a fridge and then have to revert to a dorm fridge.

I purchased this refrigerator on Jan 25, 2016 from Home Depot. I didnt actually use it until after renovating my home so it was put in service in July 2016. In January 2017 we lost refrigeration. This was the start of what felt like never ending problems. Because the fridge was less than one year old we had to use LG, not the Home Depot extended warranty.LG responded that they would have a service person there after 4 days. In the interim, we lost all of our food and had no refrigeration. I complained about the delay and they fundamentally didnt care. The repairman came and could not repair it. He ordered parts which would take several days. I complained again to LG and said we had a lemon but they would not replace the fridge and we had no cooling. And the fact we were without the appliance did not matter to them. The parts came, they were installed and the fridge did not work.LG said they would send another repairman which again took a few days. They would not acknowledge we had a lemon and they had ZERO empathy about our situation. They did not care that our $3,000 brand new fridge did not work and we had nothing. BTW we had also purchased a new LG washer and dryer the same day as the fridge but that meant nothing to them. It was a $5,300 order. I contacted Home Depot, who were wonderful. They sent us a small fridge to use.The new repairman came. He said they need different parts. He picked them up himself the next day. He installed them and the fridge worked...for a few days. We had returned the Home Depot loaner fridge, we were assuming the problem was fixed. Then we lost cooling again! I contacted LG, they said we would get a repairman in a few days! I contacted Home Depot and they sent another loaner fridge. It took another 3 weeks and a few visits by different people before it was repaired. I put in a formal request for a replacement and LG refused it. Essentially saying that notwithstanding our problems, it was repairable and not a LEMON. Of course they knew their warranty would run out so if it was a LEMON they obviously did not care.Today is February 10, 2019. My extended warranty ran out on Jan 25th, 2019. I couldnt buy a further extension (I tried to) because the original price of the fridge was too high for an extension. That worried me given the history of problems. I was able to extend my washer and dryer and I did. Yesterday, the compressor started making a noise again. The same noise we had before the other failures. Although, the warranty expired Home Depot will service it because they have a 30 day grace period. Thank you Home Depot. You are an honorable business. LG, you are terrible. This fridge is a LEMON and should have been replaced. No-one should have this many problems and now be faced with future bills because of your companys failure to honor the quality of a product you make. LG is not an honorable manufacturer. Stay away from their products.

Stove purchased between 2012 and 2014, around $1600.00. All of the 5 knobs broke off the stove due to what looks like poor design and using cheap plastic to try to secure the knobs on the stove. I called the company. Said, Buy new knobs.

We purchased the LG Front Loader a little over a year ago and it is the worst purchase ever made. The clothes smell, the house smells like rotten eggs and the most ridiculous part is when the repair man was at the house he said these machines cant take more than 3 or 4 towels in a load WTF??? That is High Capacity??? LG should be ashamed to sell this kind of crap - what is their address so I cant drop this off at their front door?

I did not look up reviews before I purchased this refrigerator, I wish I did! On the upscale price of closer to the $3000 mark, I feel I got a lemon. I loved the look, style, features, and all the different slide out drawers and compartments. I was sold! This is everything I could want in a refrigerator. Then came the disappointment... In the first year, it was getting ice build up on the inside of the refrigerator. Repair said it some kind of software problem, wasnt programmed correctly or something. It is the second year I have it, it will be in November 2016 two years old. Not working again, repair tech says this time the compressor is SHOT!!! REALLY that is the heart of the unit, in two years.So it is under warranty for the part but not the labor. So it will cost $450 to fix. On Tuesday they were supposed to expedite the part. Its Saturday and Im still waiting. I thought expedite meant send it NOW! I wrote a few emails to LG, they responded, Were sorry for your troubles and inconvenience. We have sent your concerns to complaint dept. Blah blah blah. Wont ever buy another LG product.

Recently, our DLG6988s dryer (part of a combo) stopped heating. Everything seemed to be working, but no heat! We called the point of purchase (POP) company. We had purchased a 4-year extended warranty program with them. The company provided a work order for repair. The repair diagnosis, full replacement as there had been a fire because the lint was not leaving the dryer but instead, getting in around the drum and the harness was damaged. There was no lint in the tube, none in the lint catch area. It was around the drum instead. No repair could be done. According to the repairman, who has seen this before, this is apparently is a problem with LG gas dryers of this model, which they no longer make, and a report was sent to LG.LG informed us that since we had purchased an extended warranty, the POP company would look after us. We went back to the POP company and their extended warranty department told us that the dryer credit would be prorated and we would be given in-store credit to spend on a new dryer. We looked at dryers and to purchase a comparable dryer to the one we have now. The total cost, including extended warranty, is now another $706.00 over and above the credit we were given. We contacted LG regarding the dryer and the customer service rep told us they would not replace it since the LG warranty was up. The POP company will not replace it, but would give us the credit, take it or leave it.We did not cause the fire. We cleaned our machine diligently of lint. There was no lint anywhere other than in the drum area. They are removing the dryer tomorrow, however, I would like to prove to LG that this defect is their responsibility and the dryer, which is less than 5 years old, should be replaced. The downside would be it would be another LG product. We will never buy another LG product and I urge you to do the same. Because of the offshore parts problem with LG, any repairs that can be made can take more than 5 weeks and their customer service is unsatisfactory to put it mildly. Do your homework before purchasing anything from this company!

I like the microwave but I wish the control pad was lit. It would make things easier. The microwave works very well and is dependable and I am happy with it other than the control pad. If I ever have to get another one I would consider getting this brand again.

Just move along, people, move along. Nothing to look at here... keep on moving, over to the other part of the appliance department, the area that has anything BUT LG. You have worked hard for your money, dont waste it on LGs products that offer a huge warranty on the motor, but rust out in under a year. Sure, theyre cute, they sing to you, they are curvy where your last washer/dryer was boxy... dont be deceived. In under a year this washer has gone from being the superstar of the house, to a tired shadow of its former self. The bleach dispenser rusted almost immediately and now, the appliance can only be used to wash dark clothes, ones that the rust stains will not show upon. Thats real nice, an $1,100 machine that can only do 1/3 of my wash. Maybe when I replace it - which will be very soon - the motor with its warranty can be re-purposed to drive a pottery wheel. Ultimately, it was designed for it - making everything it touches dirty instead of clean. Skip this washer, the dryer too. Go with Costco. At least there is some semblance of customer satisfaction there AND you neednt speak Tagalog to get it.

I bought a two drawer LG refrigerator last July and two days ago the freezer stopped freezing and the fridge stopped cooling. I called LG and they said that the earliest a technician could come out to look at it was in 4 days. I kept my cool and told the lady that this is not my problem and that she needed to let me know when the technician would be at my house. We talked for an hour, she kept telling me that the repair persons dont work on the weekend and I explained to her that this is not acceptable and to please call me back to let me know when someone would be at my house to fix the fridge which by the way is under warranty. She hasnt called back. I had to throw out the contents of the freezer and the fridge except for the ketchup.Apparently they have a process to refund damage or soiled goods but I have yet to receive the email from them to fill it out and send it in. I suggested that she call Lowes and have them send me a new fridge as I know they keep inventory in their stores. She seemed confused when I said this and I asked her where she was located. She said in the Philippines. I kept conversing with her and asked her what she would do if it was her family that didnt have a fridge to cool food products. She didnt seem to have an answer. All in all LG stands for Lifes good, well Lifes not so good in my house. I doubt I will buy an LG product ever ever again.

My washer is not 5 years old, the rubber drain hose (from tub to the pump) is ripped and we cannot fix it, we have tried to order from several places, they are saying this part has been discontinue. I thought when I bought this it would last longer than 5 years. We will have to buy another washer, but I will never have any products by LG. I hope that anyone else is buying your products better think twice.

First Id like to say that I am not a person often motivated to write reviews. I dont rush to review items that just meet my expectations. Youll only find a review from me if something is extremely worthwhile or, as in this case, seriously flawed. We purchased our brand new LG top-loading washing machine from Lowes in December 2013 for almost $700. For the first four months I was in love with it. Then I inadvertently pushed the stop button instead of the pause button when the load I was washing became unbalanced. Since the load had reached the Rinse stage, I thought Id just select the special option for Rinse/Spin. From that moment until just last week, Ive had nothing but trouble from it, related to being out of balance. After stopping it and restarting, the machine filled several times with water that almost overflowed the tub. I had to keep pausing and stopping it to keep it from continuing to fill. From then on, every load I washed had to be redistributed at least twice, most of them four, five, or six times.The straw that broke the camels back came when it took me all day to get one load close to being done. Before the final jingle, I would have to go to work and couldnt finish the load. The next morning I would come in to find the load soured and smelly, so I would start it all over. This went on for 14 days. Finally, Id had enough and called LGs customer service line. The CSR I talked to was condescending and snippy with me. I described the problem, only to be told that, either the installer didnt level the machine properly or SOMEONE (I wonder who she could be talking about?) had done something to the machine to cause it to be unbalanced. After I told her I wasnt stupid and actually did know she was referring to me, in a very rude manner she told me my issues were an installation problem and not covered under warranty. Then, she simply hung up on me. Since LG wouldnt help, I called the number for our extended warranty plan. Thank goodness we have that. The CSR there informed me that, if LG says it is an installation issue, then we wont cover it either. Maybe you should have Lowes come out and level it. My next call was to Lowes, still trusting that it might be, in fact, an installation issue. The original installer showed up in short order, level in hand, to prove that, not only is the machine leveled properly, our floor was absolutely level as well. He suggested that I go to the store and speak to the manager, which I did. Actually, I ended up speaking to an assistant manager, who with a sincere straight face, called the salesman up to the service counter and asked him to call the extended warranty plan for me. The salesman, who was the same man that sold us this machine, repeated what hed said to us when we bought the machine. This is the top rated washing machine in the country. We havent had any complaints at all about them. He did, however, call the warranty plan folks, who now were willing to arrange a service call.Now, out of all of the people we talked to during a two-week period, at no point through all of this did anyone mention that there was a RECALL on this machines controller board due to problems with... Can you guess...the machine continually being out of balance. Of all the negative reviews I had read during these two weeks, I only saw one where the controller board was mentioned. Apparently, no one at any point along the way wants the consumer to know that the machine has a KNOWN, WIDESPREAD, DOCUMENTED PROBLEM THAT RESULTED IN A RECALL. We only found out about the RECALL, because the service company, not wanting to waste their time on two service trips, called ahead to ask what issues we were having with the machine. As soon as my husband described our problems to them, their CSR told him about the RECALL. Said they would have to order the controller board and rescheduled the service call to a date after the part would be in. Their technician came to the service call with the controller board in hand, which apparently was already loaded with updated software. Since having this board installed, I have used my machine heavily all day for the past four days. The only out of balance error Ive seen was for a true out of balance condition where all my small load of clothes had ended up on one side of the tub. As long as this washer continues to operate the way it is now, Im happy to own it. To LG, Lowes, Lowes Extended Warranty and any other company who sells this product without letting their customers know about this issue and the RECALL, I can only say SHAME ON YOU! BE HONEST WITH YOUR CUSTOMERS!! After being treated so dishonestly and shamefully by LG, I will never buy another LG product of any kind, even if I am told it is the top rated product in the country. LG obviously has no intention of standing behind their products when there is something wrong with them. Im also shocked and seriously disappointed with Lowes in whom Ive had so much trust over past years. Apparently their policy is one of loyalty to their manufacturers rather than their customers. Heres a clue, Lowes. Without customers you dont need manufacturers. Im afraid I wont be shopping at Lowes for anything any more. And all of these bad feelings and sentiments could have been avoided simply by being honest with me about the issue and upfront about the RECALL. To all of you consumers who have one of these washers with similar problems, call as soon as possible to wherever you bought it and tell them that you know about the RECALL. Tell them you want it fixed or you want them to come and pick it up. Exchange it for a machine from a company who will stand behind their product to keep it working and their customers happy. Most of all, lets all quit buying products made by companies who dont keep the promises they make to us. If no one buys their products, theyll either have to change their business practices or go under. As for LGs flawed washing machine, it is my intent with this review to alert anyone who owns one about the RECALL. Remember: RECALL RECALL RECALL RECALL RECALL RECALL RECALL. Take advantage of the RECALL!

LG will get sued when someone dies from a knob being turned on accidentally. I’m surprised it hasn’t already happened. It happens all the time. Especially when friends/family are over. How could LG think was a good design? Was there no testing? Were they 3 feet tall? Also the burner disc discolor and never clean up. The super burner stains on the silver and you can’t get it clean. Bought this and the microwave you can’t see into without a stool. And it’s still hard to see in. LG, you dropped the ball here, learn from those mistakes. NOT recommended.

DO NOT PURCHASE ANY LG REFRIGERATOR!!! We bought an LG French door refrigerator less than a year ago and we no longer have a refrigerator already. A very expensive appliance that is required normally important in life has been broken for over a month now. LG sent out a subcontracted company name Tasko who set an appt initially A day or so after report of failure of the compressor. Technician showed up unable to speak English and said I think....after only a few minutes someone else would have to come back...he couldnt fix the issue. I said, why did you come if you can not fix it and when will someone be back? My refrigerator isnt working and all my food is spoiling. EXPENSIVE LOSS!!! Plus its almost THANKSGIVING! He replied, someone will call by Friday...a whole week away...NO ONE CALLED FOR 2 more weeks! I received a call out of the blue on November 5th (my birthday) stating...I am on my way! I said, no you are not...NO ONE CALLED TO SET AN APPT AND ITS MY BIRTHDAY, we are not available! I said, I will call you back to set appt. Before an appointment was made...No phone call or appt was made with me but the Technician who does NOT speak English...KNOCKS ON MY DOOR ON VETERANS DAY! I am not dressed and not prepared for this person to be in my home. My husband shockingly lets this tech in and he had me trapped in my bedroom for probably 5-6 hours in which I was having a medical emergency with my cat and I needed to get my cat to Vet. This Tech finally leaves and did not fix the refrigerator but leaves it unplugged saying do not plug in for 3 hours. My food is still spoiling and after 3 hours the refrigerator is now making a very loud noise and is not working at all to cool anywhere.I received a call from LG the next afternoon and I informed the rep of the horrendous customer service and how very unhappy and angry I was at how this man was in my home without a appt and unannounced at all. The rep said, I understand and will be calling Tasko to discuss this with the Tech and he knew that communication with that company was not easy to accomplish from prior conversations. He is very sorry for our experience. Our refrigerator does not work at all at this time. I call LG back a day or so after not hearing a word back and I AM STILL WITH A FRIDGE AND THANKSGIVING IS FAST APPROACHING!!! I called to request a new refrigerator as this is a class action suit issue across the country and My fridge is under warranty. I got the run around saying I must produce a receipt now even though they gave us all in their computer as customers of this fridge. I said I can not find my receipt and the company we purchased it at HH Gregg has closed all stores so I can not get a receipt from them because they did not upload to the warranty dept that bought their contracts. I am constantly calling for a new refrigerator STILL on Nov 21 and THANKSGIVING is tomorrow...I HAVE NO REFRIGERATOR NOW FOR OVER A MONTH and no one seems to give a flying rip and wants to send the same company back to my home that I have had such a horrific experience with for the past month. I requested to speak to the President of LG and was told they dont have that number!!! I said, Are you kidding me?!! The rep said, I will request a EXECUTIVE will call you within the next two days. Meanwhile, I AM STILL WITHOUT A REFRIGERATOR that is less than a year old and tomorrow is THANKSGIVING!!! I STILL HAVE NOT RECEIVED A CALL FROM AN EXECUTIVE and suspect I will not be, I think its time to contact one of the class action suit attys! Thoroughly disgusted, frustrated and infuriated! Do not buy any refrigerator from LG...or anything else if this is how you will be treated especially after spending nearly $4000 dollars for such an important appliance in life!

We bought this washing machine 6 or more months ago. From the first wash it was very disappointing. Dirt, hair and lint seems to be redistributed onto clothes. We contacted LG within a week of buying this top of the range machine. LGs response -- Clean the tub. Since then we have had the same response twice.We will not buy LG ever again. This washing machine seems to wet your clothes and nothing more. DO NOT BUY LG... youll be disappointed. Well be taking this much further. If a toaster doesnt toast, its faulty. This washing machine doesnt wash.

Its amazing theyve named the company LG, it couldnt be the farthest from the truth! The customer service is worst than the product if thats even possible. Spoke with a rep over the phone and Live Chat, neither were worth 1 star. Sorry I ever bought their product but the takeaway from this is, I can boycott their product and spread the word. If you want a product that works, stay away from LG! I bought the washer through Best Buys online service. Best Buys receipts fade after 6 months and are not readable. Best Buy could see the purchase online but couldnt print the order, therefore according to LG, there isnt a valid proof of purchase. While I am very disappointed in the Best Buys ability to print a receipt, at least they were willing to give their contact information and the Best Buy order number so that LG could contact them to validate the purchase. LG would not contact the manager at Best Buy to discuss. At that point, Live Chat ended the chat. Customer Service, a lost art!

Top load washing machine wt1201c - This washing machine I thought would be great. It turns out that the clothes would be self-balanced. It work for while but now I have to constantly watch it and rearrange the clothes throughout the washing process. What a pain! It takes hours to wash one load. It appears that the tub is detached from the washer and it vibrates so much and makes so much noise it is unbearable. I dislike this washer so much and I will never purchase an LG product again.

We recently purchased a new home and with it came an LG washer. After a service call to LG, followed by a maintenance call from a local repair company we are STILL completely dissatisfied with this washer. I have never in all my years of doing laundry (4 children) have ever had to sort clothes based on weight. Even with doing so, the load can take up to two hours to do. The spin cycle is awful and continues to repeat itself. It is quicker to dry a load of towels versus doing a load of wash with the LG. I have read many of the same complaints on this board. LG, you need to do something about this. I would never, ever recommend an LG product to anyone based on my experience with this one product. It is the absolute worst.

Purchased LG LFXS29626 refrigerator in mid-2015, the people at Home Depot were swamped with calls today. “It’s been like this for 4 months” she said. The Samsung and LG fridges made from 2013-2016 are all failing at an alarming rate, and any retailer that carried these disasters are feeling the backlash. The compressor on mine failed at 3yrs and 2 days exactly. I had purchased a 3 yr warranty, which including the 1 year from the manufacturer but doesn’t mean 4 years total. It’s still 3 yrs total. The first line of customer service with Home Depot refused to help with anything, but as most of us have done recently, we had to escalate to her supervisor. Credit where credit is due, Sup honored the extra few days and bailed us out of an $1,100.00 repair.Your mileage may vary but my compressor (the “New” Linear Compressor, guaranteed to last at least 2 years) failed along with the start switch block and a micro leak somewhere in their new closed-loop Freon system. But here’s where the issues started piling up: there’s no compressors in stock anywhere in the US. They’ve been failing at such an alarming rate they can’t be found. And to make matters worse there is no evidence whatsoever that LG’s engineering team has made any changes to the awful design of this piece. Their materials are pitifully weak and often just pot metal, their quality control/fit is ridiculously sloppy, and their whole concept of parts design is a disaster.My neighbor has one, purchased in January of 2015. His failed around last Christmas so we were biting our nails wondering when ours was going to let go. You can set your watch to it. We have 7 people in the family, and nobody is geared up to help us. The failures are just too chaotic. Home Depot has a 10 cu. Ft. loaner (a very small 3’ college dorm size), but it stays lent out due to the recent crises. I threatened to just buy another large fridge, this time one that would last like a Whirlpool - then return it. But they’re wise to that one. The new policy for fridge returns is 48 hours. Same for Lowe’s, Best Buy etc. After all, why should HD have to pay and compensate customers for sloppy Chinese imports that we keep gobbling up at a fever pitch?A call to LG revealed there’s nothing they can do for me even if case is escalated, so it’s living out of a cooler chest for the next 3 weeks. The service tech that came to the house noted that it would indeed fail again. He was working 10 calls that day, and 7 were either Samsung or LG refrigerators. And all of those were the compressor. He knew what my problem was before he walked in, but verified it anyhow to make it official. He and I discussed the “good” fridges for future reference: 1) Whirlpool (said he rarely has issues with those), 2) Some Kitchen Aids (watch out because LG makes some of those) and 3) Kenmore (watch out again because sometimes Samsung makes certain models). 4-**) SubZero and all the high-end units, but they still fail through the complexity of design. He’s been doing this for 7 years, so he knows.But we Americans are such suckers for flashy stuff. Like $7,000.00 internet refrigerators, a 20” LED color display, LED lighting with 4 doors, 2 icemakers, shiny black finish, two freezer doors, doors within doors for the fridge portion, stereo speakers, cameras inside the fridge to see what’s inside while you’re at the store with the cell phone app. And we love to impress our friends with a huge shiny expensive fridge. The kind that are designed to break in 3 year cycles.We rotated food to an old Kenmore circa 1982 that’s still running like a champ since we bought it 40 years ago. Not too big but it helped. Shelves are broken and doors squeak, but it still gets ice cold. No people, they don’t make them like they used to. And certainly no one cares one way or the other. It’s like buying a Mercedes; you’ll get little sympathy from anyone when it breaks down on the interstate. Especially the dealer. I’ve heard more ramblings of a class action against LG and Samsung of late than any time before. I’d keep your eyes peeled.

Amazingly bad service with what is supposed to be a great appliance company. My 6 year old French Door refrigerator wont dispense water. I performed all the troubleshooting by the book and via a text message from LG. Sat on the phone for 20 minutes waiting to speak to a live person after being told every minute that someone would be with me in four minutes. When the person came on the phone she knew nothing about the appliance side of the business. She took my zip code and put me back on hold to find me a service company. After a few minutes on hold, she came back and gave me four companies, one I had already called and they told me they do not repair LG because parts are too difficult to get. I called the other three. Spoke to one, has not repaired LG for two years because of parts issues. The other two called me back this morning. One will not come to my area and the other is too busy and too short staffed to service in my area. I live in Newark, DE!!! I cant believe the unacceptable level of service and uncaring responses I am getting from this company and its service network. Maybe it is time for a change.

Cleans clothes, water efficient and never clogged. Replaced one motor mount after four years. Handled large blankets and really dirty jeans well. Can be slow. Display codes easy enough to find on internet. Dryer stacking mounts a bit tough to find.

I chose the LG refrigerator because I had done a lot of research and it was the best one of all. It is large and can hold most of our groceries with no issues. All I wanted it to do was hold groceries and it has more than met that expectation. It has a door that separates and lets you have more storage for more items. The freezer is huge and has a lot of room. I am able to find things I need quickly and easily. It is the best refrigerator I have ever had. Its nice and I am very happy with it. I cannot think of much I would want to improve. Maybe making the ice maker faster is something as it can be very slow and I am impatient. Sometimes it doesnt stay as cold as I would like but it is very easy to fix.

I purchased a LG French Door refrigerator in November 2015. It is approximately 17 months old. I was told I needed to purchase a service contract for > $400 in order to get service. I waited all day this past Friday for service and no one showed up. I waited on the phone in excess of 1.75 hours! The call was abruptly ended with You have called after service hours. I called back and was told to call again on Saturday regarding my repair. WOW the service department was closed on Saturday. Monday arrives and a repairmen appears on Tuesday after Mondays call... HOWEVER the repairman only repeated what I was told last week... You need a compressor .. and I dont have one. You will need to wait 8-10 days for the parts. LG IS NOT WORTH the time nor money invested! I want my SAMSUNG back.Updated on 05/02/2017: As I have explained previously, my LG French Door refrig remains on the blink. When I first reported the issues to LG, I was advised to purchase their extended warranty. WHAT they did not tell me is that the sealed unit that was at fault remained covered under their already in place 7-year warranty. Now for the update... The refrig remains on the blink and after a technician has been to my residence x3 and he as engaged in a conversation with the main guy (Ruben), LG refuses to replace the unit as they remain unable to fix the unit. Sadly, they refuse to honor either the standard warranty and the extended warranty that specifies if unable to repair they will replace. And by the way, this was after being placed on hold for more than 3 hours and then having a disconnection message stating that they were NOW closed for the day and call back tomorrow!

I purchased this range in April, 2017 when the contractor that was installing flooring damaged my Whirlpool range that I had and dearly loved. In speaking to the salesperson she spoke very highly of LG products and talked me into purchasing a model with the convection oven (LRE3061BD). In August, 2017 the fan in the oven started making a screeching noise. Since then the fan has quit completely. I called LG and they sent a new fan, motor and electric board. I have had 5 different appts for the repair company to come out and fix the oven; however, no one has ever shown up. Each time when I call customer service I get the same answer, We will have to locate a service company and they will give you a call in 48 to 72 hours to set up an appt to repair. I have taken off work 2 of these 5 times and no one showed up. When I called the service company they stated that LG told them I had cancelled the appointment. I will never purchase another LG product because they dont stand behind the product and their customer service is horrible. I work in a very culturally diversified company and I can understand dialect and accents very well; however, it is very difficult to understand the customer service representatives and they are very rude. They will not listen and talk over you. I have spoke to a Jeannie, Rodney and Donald and all of them have the same answer... I will have a service rep call you within 48 to 72 hours. Im just hoping that my annual Thanksgiving dinner for my 16 guests turns out decent, if not it may be Pizza Hut!!!

My LG refrigerator had a cooling issue because of the bad compressor. LG eventually replaced the bad compressor. It is working fine now. I am happy with the excellent after-sale customer service provided by LG.

Bought an expensive LG French Door refrigerator back in 2018. In March 2020, it started making a loud grinding fan noise. We called out a technician, who apparently ordered the wrong part. A week later, a different technician came and installed it, apparently not noticing that it was the wrong part. Immediately after he left, we started getting an error code. The only way to get the fridge to still cool is to constantly throw the breaker every hour or so...and today we found out that the new replacement part is on back order and wont come for almost two months. Im mystified why LGs parts are so easy to confuse...before we called the technician, the fridge was at least working. Now its pretty dodgy. Something this expensive shouldnt break within 2 years of purchase...

Bought LG 2050 washer about 3 years ago. About 1 year ago, washer would leak on occasion, not that much water. I called LG and they told me to clean washer and they questioned me on detergent use. I used the correct amount and type of detergent. But LG kept saying that the leakage issue was my fault and that it would go away. Well, a week ago, water started pouring out of washer. Looked at washer and determined it is leaking from the seal. Very difficult and expensive to repair. I am very disappointed and feel that I was misled by LG.

This is my second purchase of new top loader, my previous one started developing multiple cracks on the glass lid, purchased a new lid only then this lid started to crack also. I broke down and got a new top loader different company and now this lid is cracked. Purchased a warranty and was told that this cosmetic and not covered. Ive done a little research online and understand that this is a design flaw and obviously with many models out there. Ive tried to contact LG but sending an email doesnt get submitted, I will try calling but am not expecting any positive results. My question is how can I avoid cracked lids?

We have had our LG Microwave for about 2 years, but today it started on fire when I went to re-heat up two slices of pre-cooked bacon. Pretty much as soon as it started, the right side wall started on fire! We opened the door and unplugged it. We are very disappointed with the quality of this microwave, model LMC0975ST. We have purchased two LG refrigerators for homes, two LG televisions and they have all been great, but not the LG microwave. I know this is a new technology, Smart Inverter, LG has claimed to put into these microwaves, so I can only speculate as to whether or not this had anything to do with the fire.

We bought our first LG refrigerator three years ago after studying online reviews (not customer reviews, quality reviews) that convinced us LG was making the best appliances available. Those reviews were dead wrong. Our refrigerator made very loud vibrating noise immediately. We had a service person come out within the first two weeks. He ordered a replacement part and came out again several weeks later to install. That “fix” failed. It became increasingly difficult to get LG to respond to our concerns. After a year of complaining pointlessly to LG we went back to the retailer whose immediately agreed to replace the refrigerator, to our pleasant surprise. Unfortunately, we made the mistake of accepting a new LG refrigerator on the assumption that our first LG was merely an unaccountable lemon.Wrong. The second LG has been nearly as loud as the first albeit the noise did not start immediately. The vibration built up over time and is now every bit as loud as the first. In reading the customer reviews now, it is apparent that our experience is similar to many others. Poor quality components, extremely poor service, no follow-up. I will never buy another LG appliance and will likely replace this one before we experience some of the leaking and lack of cooling that others have experience. Very disappointed.

My refrigerator is less than 4 year old and has stopped cooling. It is either a loss of coolant or a failed compressor, both of which are still in warranty. They scheduled a tech to investigate the problem the following day. This appointment was canceled by LGs automated system after the scheduled time for the visit with a statement that they would schedule something within 3 to 5 business days. I called LG to express my pleasure at the level of their customer service and was told that the repair will probably take somewhere between 5 and 7 days IF the parts are available. In the meantime, I am without a refrigerator.

Where to start... Loading this is awkward. Nothing fits easily without having to adjust the racks. The silverware holder is flimsy and falls apart every time you pull it out. I had to zip ties ours together. It takes more than 2 hours to run a Normal wash. And unless you washed everything before loading, the chances of the load being 100 percent clean is slim to none. You have a better chance of George Clooney and Brad Pitt washing and drying your dishes by hand than you do of getting a clean load out of this machine! You have to use liquid soap. Pods wont dissolve in this machine. Theres a filter. A pain-in-the-butt filter, with a Rubber washer that is to be emptied and cleaned every few days. Plus the spray arms clog.Often... THIS MACHINE REQUIRES MORE MAINTENANCE THAN A BEVERLY HILLS HOUSEWIFE!!! And like a RHOBH, it does NOT work! This is a perfect machine for a Newlywed couple who is despised by a frenemy or scorned mother in law. This machine will drive a newlywed insane. Night after night of unclean dishes. This is the kind of machine that will give a new wife an eating disorder... If you buy this machine, your spouse will not only question your thought process about this purchase, but he will question you. And why he ever dumped Susan for you. He will question all of his life choices with you after a few weeks with this purchase. This machine is that bad. Im serious. I would not buy this machine for Eva Braun as a wedding present. I wouldnt wish it on her. Dont. Just dont.

LG washing machine steam and direct drive - The paddles have broken and the ones supplied are not fit for purpose. Do not buy these machines or these paddles as you will be pulling your hair out. And talking to LG for 45 min. was a total waste of time.

My LG French Door Refrigerator/Freezer after 4 years has stopped cooling. As a result we have lost everything in the refrigerator, which is in excess of $600 worth of groceries. There was a class action lawsuit filed in 2020 due to LGs faulty compressors which many people have been impacted by. This was a $2,400 refrigerator that didnt even make it to 5 years and many people share the same stories. I do not trust this company and will refrain from purchasing any appliances from the brand moving forward.

Purchased an LG side by side refrigerator in October 2016 with an extended warranty. Last week 7/20/20 I noticed a warm freezer and warm refrigerator temp. I called LG to schedule a service call and was told August 4 was the next availability. Also was told that was the best they could do. I researched area authorized LG repair and found Sears appliance repair. When I called they had told me July 28 was their next available date. I called LG back to let them know, I was told that dispatch could not be changed even after I found the earliest available date from a factory authorized repair center. Sears told me that warranty would have to be submitted directly to LG by me after repair and bill was taken care of. Sears was great. They came earlier than expected, had the parts on the truck and all was fixed in a couple of hours. We paid the bill and contacted LG for warranty claim. Not only was my wife put on hold for hours when asking for a supervisor, but when a supervisor finally connected we were vehemently denied any warranty. The reasoning was that the company they dispatched did not do the repair. When I explained the situation I was told I should have received a repair work order authorization number by the dispatcher for Sears which I never received or was told about. I also suggested that I pay for labor and asked if LG would at least pay for parts (which I still have) and again was denied. Roughly $550 in parts, $450 in labor and it looks like I will be handling the full amount with no resolution. I do not understand why LG did not help better in this situation. I found that these linear compressors have a high failure rate, have multiple class action lawsuits working against LG and poor customer service help from the start to help me rectify this problem. I just do not understand.

This range has been very good for baking, roasting and broiling. And it is self-cleaning. The convection setting works well. Enjoy the tunes when oven has pre-heated or timer goes off.

I ordered a lg dish washer on 12/28/14 and it was delivered on 12/29/14. The installer tried to make it work after several hours and it simply would not work due to something I am not sure what, but the installer said it was defective.

My LG washer is one without an agitator. It is a water saver and I like that feature a lot; however, there is no way to accomplish a soak cycle. Other than that, I like everything about the washer.

I purchased an LG washer 22 months ago and it was wonderful initially. I started to notice that it was taking longer than usual to complete loads. Maybe 20 to 30 minutes. Then it stopped. I have an extended warranty and called to have it repaired. The front panel needed replaced. I went (5) weeks waiting for one of the 6 parts to come in and every time I would call the repair place was being blamed. It finally slipped out that the part was held up. I was told not to call back until I have been without a washer for a month and then they would replace it. I would be responsible for paying delivery, having it installed and the price difference since it has depreciated. Well the part arrive 2 days prior to the one month period. The front panel was replaced, put in my first load, washed it, second load the signal came on that the front panel was not working. I am in the same place I started a month ago. I did call LG and they told me not to call them, I was to call the place I purchased the washer from. HELP or is there none???

When stove is in self cleaning mode it is super hot. Granite becomes so hot I am afraid it will crack. Upstairs is so hot you have to leave. Unbearable. LG customer service says, Thats normal. Very rude and condescending.

I had the identical problem to someone else on here. We bought the LG French Door Refrigerator from Home Depot and the little hinge on the top of the door broke off and the door was constantly staying open. We just lived with it because we had previously had a problem with a new LG washing machine and nobody in the area would service it! I was told by a serviceman that LG didnt pay them for warranty work and although I dont know if that is true or not. I do know that I couldnt find a serviceman to fix the washing machine, which we eventually disposed of, even though it was less than a year old. Anyway, we moved from that house and happily left the beautiful LG refrigerator with the broken door hinge and lo and behold, the new house that we bought, had the same refrigerator and shortly after moving, the hinge on one door broke on that one too. LG definitely seems to have a quality problem with their appliances and I wouldnt buy one again.

I have found that LG LRG3081ST turns on just by walking past the stove and bumping the knob. This has happened multiple times and needs to be addressed before my house blows up. This time the stove knob must have been turned on all night because the whole house smelled of gas fumes. I have looked all over the internet this morning to find out if there is any fix for this and have been unsuccessful in finding anything. This is very frustrating and needs to be fixed. I have read that there is only one-year warranty on this stove and this is not under warranty because its a design flaw LG needs to fix.

I purchased an LG refrigerator. I received it on October 9th 2020. By October 26, 2020 I was already calling LG because the refrigerator was no longer working. LG sent out 3 different technicians who gave me different reports with issues with the refrigerator the compressor, the panel and issues inside of the refrigerator. I was unhappy with the product and asked LG if I could get a new refrigerator or a refund because I did not feel comfortable accepting LG to repair a product I only had for 17 days. After going back and forth and speaking to one supervisor Cecilia I was told that I needed to submit of purchase for the refrigerator to an email they provided and that someone from the refund department would contact me within 5 days.I never received a call so I called them in which a customer service representative told me my claim was denied and he couldn’t give me a reason why. I called back on Monday November 30th. Asked to speak with a supervisor. She refused to give me her name. She transferred me to the refund dept. They then informed me that they never denied my claim because the customer service dept never submitted my claim. They put in their notes that I needed to accept the repair. It is now December 1, 2020. I still do not have a refrigerator. I have 4 small children and I have to buy food everything to cook for them. This is unacceptable and the worse customer service I have received.

I purchased an LG dryer, model # DELGX7188WM, a few years ago. Recently, I noticed it smoking and quickly unplugged it. After calling LG, their response was they could schedule a repair call but I was responsible for all costs. I replied that I am perfectly capable of scheduling a repair appointment. I found LG to be of no help and I will never purchase another of their products and highly recommend anyone considering any of their products to consider the lack of product and customer support LG provides.

My Kenmore refrigerator was made by LG. Have only had for four years, today would not cool. When I called Sears they told me they could come to look at it in 13 days... No one else will even look at it as they say they cannot get parts.

I had an awesome experience with LG customer service! My Washer WM0642HW that I bought 7 years ago started with a big noise and doesnt spin. I called to LG Cust. Serv. and then they sent a LG technician to check my washer and he found the problem. The rotor was damaged and due to the Motor was under 10 years warranty this professional guy replace the part and I dont pay nothing! The service was on time and very professional. I have a lot of LG products - VCR, DVD, TVs, washer and dryer too. Dont complains! I love LG Products.

Loved my French door refrigerator. Today, noticed freezer not too cold. Cleaned back of fridge, nothing changed. Went on website, said contact service. Put in zip code, gave me a service place 30 plus. Ike’s away. Called repair service under 5 miles away, only to be told I am the second customer TODAY with this fridge problem. “Very common problem with LG. They knew they had issues with the compressors.” Well, I am grateful my 2004 Kenmore fridge is still working fine, no repairs ever, because all my food is in there now. Told compressor will take a few days... Have an LG dishwasher have no issues. Guess what, no more LG appliances for me. If they knew there was a problem, step up and fix it. I think that’s all we would expect. Stand behind your product. Do the right thing. Fix the issue and pay for all expenses not just the compressor. Your fridge was not cheap!!!

This LG refrigerator is huge and it keeps things cold. It is easy to clean and the freezer is ice cold. The shelves are easy to remove and put back, and its easy to rearrange as I want.

I am extremely happy with my LG microwave. I have not had any problems since I bought it 4 years ago and when the day comes that it no longer works, I will be sure to purchase another LG microwave. I have also recommended this microwave to family and friends.

In late June 2017 I purchased the fridge (LG 620L french door - GF-B620PL) from The Good Guys - Brighton and it was delivered late September 2017. First Service - the door of the fridge did not close well and when it did it did very loudly. The serviceman said it was a part was missing from the door. Did not hear for a while so got in touch and said it needed to be ordered. Second Service- (serviceman Steve) - initially said did not need part but then changed his mind and said it did. He sent a message saying part was not available and that fridge did not need part (even both said did). Door still banging closed. Third Service - Freezer section was icing. Man came out and said the drawer rollers needed replacing as door of freezer did not close well and that temperature was too high Put down to 13. Fourth Service - Came back and replaced rollers. Fifth Service - All food in the freezer section had melted (thrown out). Asked why did not alert as was told if door nearly closed there is no alert. He also said temperature was too low and put it up to 18 and that we should check fridge regularly. I am very disappointed with LG service as we get mixed messages and I only got this fridge because reviews were good. I understand that there could be a bad apple in the millions made and can accept and asked to get replacement but response has not great. I have been very patient, I did not ask or claim for damaged food and accept that bad apples exist but I am not happy with the service and response I have been getting. LG customer service did reply and were abrupt and said they were happy what they did and that was it. No apology or was I happy! (Must of missed customer service lesson 101!) NEVER LG AGAIN!

Never loved a refrigerator like I love mine. The refrigerators freezer is huge. I can put so much in it. There is a second pull out door in the freezer where I keep my ice packs plus other frozen foods. The refrigerator section is also large and also it is a beautiful stainless on the outside.

I really loved this refrigerator (LMXS30776S), lots of space, extra drawer for drinks, and the black stainless steel. We bought it 5/22/16, and the compressor went out on 6/29/18... we bought the extended warranty (thru HH Gregg). They had someone out 7/3 who said they werent qualified to fix the compressor, and another company stood us up altogether. After hours spent on hold, and the warranty company saying its now in a diff department... I ended up live chatting with LG who gave me a list of their approved companies - out of 6 I finally have someone coming out to hopefully fix the compressor on 7/20. We paid $3461 (tax & warranty included) for this beautiful piece of worthless metal! I understand things break, but I think its strange that some companies refuse to work on LG refrigerators or arent qualified. I would never recommend this refrigerator.

My 2.5 year old LG refrigerator Model LFX 25978ST/00 stopped working--first ice machine failed, then freezer and then finally entire fridge--lost all my food. Called an appliance repair and they tried replacing a $150 motherboard they tested and determined had failed. That did not fix the problem. Conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 2300 for labor and said the repairs rarely last and I should just buy a new fridge. Another quoted me 300 for labor, but demanded an advance before scheduling the repair and said that ordering the part and scheduling could take up to 2-3 weeks. What is obvious, having read MANY similar accounts, is there needs to be a class action lawsuit against LG. Furthermore, there needs to be much more attention to quality control, parts have to be made to last longer and all of us are going to have to pay more for our appliances and/or those profiting at the upper echelons of these companies are going to have to share the spoils with their workers to fabricate better products. My GE fridge bought in 1980, lasted 30 years. Should have had it repaired and paid the price for higher electricity vs tossing three refrigerators in a landfill that are energy efficient but, doing nothing other than cluttering the earth.

Have an LG dryer and the drum has a big crack in it and by reading there is a lot of these cracking also. Mine has developed a crack and called to see about replacement and was told I have to purchase a new drum for it and the drum would cost me $110.00 plus shipping. Looks like we need to get together and contact a lawyer and see about a Class Action suit. Due to product not hold up. Let me know what you think.

After buying LG refrigerator within 7 months the upper freezing compartment stopped working. After the complaint technician came made it work. But again after 9 months faced same issue. Then again technician did resolved it. At the second visit I asked the technician to make sure this should not happen again if it does give me a replacement. But again after 11 months it again freezing was not happening. So again I raised a complain but as the 1 warranty was going to they stopped responding. After 12 months when 1 year free service expired the call center executive without listening to the issue just telling that I will be charged and when I started explained previous complain they started hanging up phone on me. LG service really ridiculous. They dont treat customers well. If this is a case I would say Please dont buy their product.

Im a professional mechanic and electronics tech. I just had to replace a relay and two corroded microswitches due to poor design of the icemaker hatch. Weak return springs prevent a tight seal when not in use, allowing moisture from ice melt to drip down past the hatch and, as evidenced by mineral scale, into the chamber containing the relay board, front panel control board, and the in-door ice and water lever microswitches (!). Observed heavy corrosion on electronic parts and fasteners inside, as well as around the front seal where it meets the metallic enclosure. The front seal, intended to prevent moisture intrusion from the exterior of the unit, instead prevents moisture introduced by the ice chute from escaping the chamber.This oversight exposes control boards and electronic parts and connectors to sustained high-humidity environment (!). Control boards inside are not potted (no resin/silicone/thermoplastic encapsulation) and there are no rubber seals on electrical connectors contained within. ICs, pads, and components on the front panel control board show corrosion and, in my opinion, are not long for the world. Ive added a desiccant pack inside the chamber and a bead of silicone sealant under the defective icemaker hatch behind the front bezel to mitigate the design oversight and hopefully extend the life of my investment. Rust at the bottom of the front control panel may be an indicator of the problem described above on your unit.Additionally, the linear compressor used in this fridge is currently the focus of a class action lawsuit (which I am not party to). LG asserted that these units can have up to a 20 year lifespan (avg of 14 years) but have had a significant portion of units fail starting around the 3-year mark. My compressor is still functioning for now but Ive purchased a 3rd party wireless temperature monitoring panel with sensors for both compartments to mitigate the risk of foodborne illness associated with a failing compressor.This appliance is at best, a very poor investment. At worst, it is a hazard to my wife and children. Moisture intrusion behind the front panel presents a reliability problem, a mold hazard, and a fire hazard due to the line voltage connections within. The poor design choices make it clear that the engineers involved with the project had some serious deficiencies in failure mode analysis, fail-safe design, and keeping with good engineering principals. Ive experienced similar design oversights involving moisture control with other LG products Ive owned and maintained (LG window unit AC, LG Waveforce washer and dryer) and will never purchase another LG appliance. Longevity is important to me, but does not seem to be a priority for LG. My wife thinks it looks pretty in our kitchen, so theres that I suppose. Hopefully the compressor fails and I can get this stylish lemon out of here soon..

I was very excited and purchased all brand new LG appliances in late 2016 after purchasing a new home. The dishwasher has 3 racks and after 4 months the top brackets are supposed to be adjustable and do not stay upright. They are supposed to clip into brackets and have come apart. In addition, there are 6 spots on the upper and lower rack that have been burned and are completely falling apart. This was a very high end dishwasher and will not buy another LG. My brand new stainless French door refrigerator with 2 freezer drawers is also a disappointment. The side areas have broken apart and I have taped them together. Very poor design as it only holds very few items that are tall like milk gallons.

The LG steam washer I purchased about 3 years ago has been problematic and I would strongly advise against purchasing one of these units. The malodorous tub in this front loader is likely secondary to the water retention within the gasket Despite leaving the door open to dry, something unnecessary in any top loader, the musty black mildew persists! Obviously an engineering design flaw, the tub cannot empty completely. Despite leveling this machine on a concrete floor with the drawer pedestal, the machine shakes and rattles and dances over the concrete floor. The machine will never stay in one place despite attempts to keep it there irrespective of load weights. This machine is a piece of junk and LG will not listen to these complaints. Waste of money should have bought the Miele. All of their products are superbly German engineered! Please enlist a class action suit. The trailing entries are testament to the litany of problems.

Soooo got back from deployment and this $2500 paperweight had tripped the circuit breaker! That issue started within about 2 years after purchase. Its now been 3 years. They put in a new compressor which obviously solved nothing and refuse to repair the issue. If a fridge cant run by simply plugging it in, its useless! So, I came home to the stinkiest refrigerator Ive ever encountered! They also have a settlement for which my model number is included, but keep responding to me that it isnt. You wouldnt have came and installed a brand new compressor if that were the case!

The refrigerators main CKT board failed (blown fuse) 7 months after purchase on 3/12/2009 resulting in spoiled food. LGs authorized repairs first repair was to jump the fuse. After complaints, I received a new board, which the repair facility installed. I kept the old board. Last week the start relay on the compressor failed also resulting in a loss of several hundred dollars in food. Contacted LG and they referred me to Encompass after I received the so-called replacement relay from Repair Clinic. (It had 2 terminals that plug into the compressor and was not the correct part, which is a 3 terminal device (relay/OLP) with 2 receptacles on the opposite side for the start capacitor and 2 spade connectors for the power (line and neutral). (An easy repair if you have the correct part.) Contacted at least 3 other part suppliers including Encompass and all had the same information and same wrong part. After spending $1600 for this appliance and losing hundreds of dollars in spoiled food and many hours trying to contact LG technicians, I have temporarily hooked up a Supco 3 in 1 (relay, OLP, and the original capacitor). I am a retired physics and electricity teacher (41 years experience) and I think their support is terrible. I wouldnt recommend this company to anyone. The pictures submitted show the original relay, the two replacement parts (relay and overload protector), manufacturers tag and receipt).

Got an LG fridge 3 years and 1 month ago. Had to have someone come fix the ice machine about the 2 year mark and now its not cooling at all (fridge or freezer). Called warranty. They passed me along to the extended warranty where I had to diagnose the issue through a series of yes no problems. When I finally speak to someone they say they are ordering parts and the repair date is 1 week later. The repair day come with no contact. So I called to see if we are still scheduled and find out the parts are not in and it will be 4 more days before its fixed. 2 weeks to order parts and fix a 3 year old fridge. Next time I would rather get a new one from different company. Save time, stress, lost food and frustration by going with another brand.

Our just under 3 year old $2700 LG French Door fridge stopped cooling. This one was the type with only the door ice maker that has always sucked and only made enough ice for one large glass a day. LG sent out a tech for $275 (I had to pay in advance) that did nothing and said the coils were dirty and needed to be cleaned and left. I cleaned them and it still is not working. I also did the over the phone diagnostic with the India call center (customer disservice) which was completely useless. I will be doing a dispute on my credit card for the BS service call and hope I can get a real tech to fix it. I also have the 10 year warranty sticker on my door, total scam. I will never buy another LG/GE product ever again.

LG has completely exceeded my expectations for all electronics including my refrigerator. An ice maker plus water dispenser freezer bottom or top and ready for lots of groceries. But I would include an option to order food from the refrigerator and keep food fresh longer.

I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.

Purchased and LG LFXS32726S a year and a half ago. 6 months after the warranty expiration (of course) it breaks down. Refrigerator stopped cooling but the freezer still works. If I paid for an extended service plan, ($500 or so per year) I could have a tech come out the next day. I called a local repair company who came out and said that the compressor had a small leak and that I should call LG since the part would still be under warranty. I contacted LG who then scheduled an appointment for 4 days later even though with a service plan I could of gotten service the next day. Service tech texted he was on his way, my daughter was home and did not hear him knocking. He never texted me to state he was outside. Just left. I texted him numerous times to see what his progress of arrival was and no response, I called various times and left messages and no response.I contacted LG customer service who said my ticket was still open (at 10:00 am, tech we found out had come over at 8:34 in the morning). Waited longer and then was told at noon that the call was cancelled because he could not reach me. Funny his first text came in just fine to let me know he was on his way and when I had not heard from him and contacted him numerous times there were only crickets to be heard. Called LG customer service and was given the runaround. First I was given a number to follow up with that was supposed to be where the LG tech was being dispatched from. Called the company, this was a one man show with no employees who did not have a work order sent to him for our repair. Waste of time and aggravation there.Then with 20+ minute wait times on additional calls to customer service to just be told, call this company and see if they can help, we have no appointments available this week to reschedule you and when I asked for a supervisor... 40 minutes later I finally got one. My daughter in the mean time Contacted LG on Twitter and was given phone numbers of repair companies to call. Great customer service right? Here we are a week later with no diagnosis still and now as I am reading many more people are having the same problems. Finally got the repairman to contact me after speaking to the supervisor which was promising and he apologized and stated it must of been a problem with his phone and that he would be there first thing before 8:00 am the next morning. I personally waited for him and called him when he was late. He returned the call after 9:00 am to state he had family problems but was on his way.He then shows up just to tell me that the fan was frozen and we needed to disconnect the refrigerator and let it defrost. Hmmm when I checked online someone had the same errors and mentioned that it was a refrigerator fan that needed to be replaced so I spoke to my husband and daughter who had by then made a secondary appointment with another LG tech because we were not sure this one was going to show up after yesterdays fiasco. Lo and behold we got a third opinion, they agree with our diagnosis and changed the fan and now it is working again.One week and $429.63 out of pocket later so far (btw found fan only cost $80.00 online but we did not know how to install) hopefully this fan will last another year and a half so we can get money to buy a new NON LG refrigerator to replace this one! NEVER again will we purchase an LG product. I really thought I was getting quality and value for my money and now we have learned to do even more research before buying pricey appliances like this in our future.

My LG fridge is only a couple of years old and already needs major repair work to the doors. One side of the two doors seem to be worn out and will not close properly. Now the seals seem to be breaking. I called a local appliance repair store and was told that I have to go through LGs repair because no one else can get the parts. Nice scam LG. I will never buy another one!

LG manufactory is s good and reliable appliances. They are also stylish and trendy. I especially like the ones with the ice makers. I also like the side by side doors and the newer models. They are really terrific appliances. I love them and their electronics as well. I really wouldnt change a thing with LG and theres nothing I dislike about it. They do initiate all expectation. They are very dependable.

I’ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I’ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she’s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

LG LFXS29766S stopped cooling both on refrigerator & freezer today (21 Aug 2018). Bought it new 29 Jul 2015. Luckily I bought the store 4 year warranty. Repair came in, and I was right. He had to replace the compressor. My LG is working again but I anticipate my fridge to fail again in two years time. What a worrisome product! Repairman was awesome: in and out within 2 hours. He also knew about the first lawsuit that was dismissed. I asked him if there was any other way to convert their inverter type compressor to the traditional type or to a different brand but he said no. I just hope my LG doesnt explode next... wait... thats Samsung. Lol. This ends my purchase of any Korean appliance product.

This refrigerator is made with weak plastic parts and cheap plastic mechanisms that crack and break after a few months, including the hinge mechanism for the door. I spend over $100 on replacement parts; one of the spare parts that I got in the mail was defective. I have never ever owned a refrigerator that required repair work for the shelves and drawers or any other component. Do not buy LG refrigerator. They are poorly designed and are costly to repair. Additionally, this refrigerator does not hold the temperature well and is not good for storing meat, especially chicken or fish.

Bought an LG Dishwasher from the home depot. From the beginning it would not drain. Contacted LG and the sent a repair man 4 times to fix it and it still does not work. Contacted them in October 2015 and said part was on back order. Called again today and was told that the warranty was now expired and refused to fix or replace their product.

I purchased a French door/double freezer drawer refrigerator in 2011 from Home Depot. I renovated my kitchen in white appliances and cabinets. The control panel/water dispenser, as well as the tops of the drawers and doors have turned a very noticeable yellow. They are made of plastic and no longer match the white of the refrigerator. My house is air conditioned with an automatic dehumidifier. Not that it should matter but I cannot think of any reason this should happen except the parts were made from an inferior plastic. Its made my new expensive refrigerator look old and has ruined my all white kitchen. The ice dispenser is always clogged and difficult to get ice from. My main problem is the look of my refrigerator in my kitchen. I called LG customer service and of course they said its not covered under warranty and there was nothing they would do.

We bought a brand new LG double after all my family told me how well they are. FYI parents and sister have only had theirs for a couple years so they are just lucky so far. Good thing I bought the warranty from the store however after spending 1600 dollars I cant believe it is malfunctioning. Currently top oven will not hold temperature when you pre set it to a certain degree. At 400 it warms up but as soon as the little tune goes off the oven shuts itself down and completely cools off. The lower oven has the exact opposite issue and heated up to a very dangerous 550 degrees via my thermometer when I pre set it to three hundred and fifty degrees to bake cookies. I had to unplug the oven as I could not get the temperature to stop rising. I have children and currently puppies in the house. I could have had a very bad accident. I cannot believe that LG would sell these faulty products that are downright DANGEROUS. I am currently waiting 2 weeks for a certified repairman unable to plug it in and cook for my family as I am scared the oven below me will explode or worse. After reading the reviews I am not very hopeful for the future of the range as it seems that even if I do get it repaired I will have issues... I should have realized this after my new dryer fried out after 6 months but I let it go thinking it was just a one off factory defect. The dryer and washer both LG are currently working but it seems we are going to throw away 4500 dollars total between all 3 and warranty plans and I guess we will start saving up for Whirlpool appliances. Please if anyone out there is reading this considering an LG... DONT make the same mistake I did! The old adage of you get what you pay for does not hold with LG appliances... you can save money and get better!

Washer goes out of balance on almost every load. I verified the machine was level and watched the YouTube video on how to properly load a washing machine. I still had problems and contacted the LG support line. They were no help. A class action is required to get LG to resolve this issue. Do NOT buy LG washers

Ever since we bought our LG Model LFX31925ST in Nov. 2012, the ice maker is leaking on. You cant get ice from dispenser because all ice are frozen together and now the water is leaking from under the refrigerator and its not because of the water supply. Both ends of the water supply are dry. Now lets talk about the clothes dryer. We have the tech out 4 times because the tub was bent and they would not replace it until the manager came out and now its taking 2-3 hours to dry a normal load of clothes. We have a new LG gas stove and dishwasher still in the box new but were thinking on selling them and getting another brand because the LG line of appliance is not worth the money you spend for them and the quality is not there.

Updated on 04/01/2020: Please, would someone contact me from LG? You sent a very nice repairman in February. He said the dishwasher was not level, so he leveled it. Now, we set it to wash a load, it plays music after about 3 minutes and shuts off. We set it again, the same thing. We set it again and it may or may not continue washing. We set it TWICE last night before retiring and this morning, its filthy. 1- when I reported this problem after repair, no response. 2 - The dishwasher pods are pricey to begin with but more expensive when loads have to be rewashed. Would you please arrange a repairman appointment? PLEASE!Original review: We are in the home building business, so its not as if we purchase appliances every 25 years. LG has left us extremely disappointed. Dishwasher: 3 hours 45 minutes for a wash cycle??? The standard cycle fails to do a decent job unless its half empty and even then we end up washing by hand. If it didnt cost us an arm and leg Id bash the front it and throw it on the curb.Fridge: The drawers consist of plastic high & lows. Liquids & crumbs get stuck and no way to get out. Embarrassing to the point that we cringe when anyone outside the family open the doors. Ice maker is pathetic, makes about 1/2 quart of ice. Range: The vents face the burners so when the oven is on and we have pots or pans on the burners cooking, the head from oven hits the pots. So hot that a couple hands have been burned. Had to purchase the silicon half mitts to keep on the handles to avoid injury. My mothers old Whirlpools are so much better. Not only a disappointment but we feel we wasted a few thousand dollars. :-(

I recently dismantled our LG front load washer piece by piece to locate the mold smell that had been permeating our home for about five years and this is what I found.

Purchased a new lg electric range. One month later glass top broke, took 3 months for lg rear shop to replace it then installed a damaged top from shipment. Said they would replace it, called the repair shop and the response was thats your problem, you deal with lg. Called lg, gave me the run around, could not talk to a manager, always not in the office. Supervisor said they would not replace it along with thank you for buying an lg. This was my first and last lg purchase.

I purchased the LG Smart Drum top-loading washing machine a few years ago. The clothes come out very wrinkled. I now put almost all my laundry in the dryer; it helps remove the severe wrinkling. I used to just hang clothes up after washing them. Now it takes more energy: my own, and the electricity. I just finished ironing a top which I have had for well over a decade, used to just remove it, nice and clean, from my beloved Kenmore front loader, and hang it up. This was the case with all my clothes. I purchased my machine at The Brick, had to leave the country for a few months, and when I returned it was too late to have the unit replaced. Cant really fault The Brick, but they should know these machines are not-so-great. I have read the other reviews on this site, and my experience is not as truly awful as many others. But I will stay well away from LG in the future, and do more homework before purchasing.

I purchased an LG refrigerator LMXS30796B at Lowes in October 2017 and the compressor went out on February 25, 2019, sixteen months later. I am thankful I purchased the extended warranty from Lowes. The labor quote to replace the compressor was $950.00 and I still needed to have the part sent from the factory. With the warranty all is covered. LG needs to find a solution to the compressor issue.

My husband bought this horrible piece of crap without me. We had it a couple of months when it started to fail. Getting stuck on spin cycle and the clothes were SOAKED. Tech came in and said we have to put it on BULK (never had this problem with other machines). So, he cleared it, and worked on the drain motor. A couple months later (while using bulk setting), the machine did the same thing. In the year and a half since we bought it, it had done this about 25 times. Second time we had a tech come out... tried to tell us the same thing. This item is faulty. Just found out a friend with a front load LG is having the same issue. Never buying an LG again.

Major component replaced via an extended warranty after 2 yrs. Compressor died 3 months later. Labor not covered. Decided to trash a $3500 refrigerator rather than fight for another defective compressor and lose another $600. I am one of thousands, google this problem. Where is consumer protection?

Our LG fridge compressor went out after 3 years, so no cooling/freezing at all. Called LG support and it’s under warranty. They gave 10 repair places that they would pay for the repair. Of the 10, only 2 even serviced my Chicagoland area (not a rural area with very few companies). Of the 2 that did, the earlier either could come out was in a month. So I panicked and called a local spot that could. Over $700. LG will not honor my warranty because I used someone outside of who they approved even though everyone they approved couldn’t come and fix it within a months time. There is a class action lawsuit going on against LG for this exact reason. I’ll never purchase LG again.

Top of the line LG purchased in Spring 2018. Was expensive. Control panel uses touchpads on hard plastic service which also serves as the door handle. We bought a 2 year extended warranty. The new vertical cracks cover the control touch pads, and will eventually render the dishwasher inoperative. Of course, it is considered normal wear and tear, and not covered by warranty. But, for $240 plus $250 flat rate service charge, I can get it replaced. How long before it cracks again? What a piece of junk. Do not ever buy a dishwasher that has flimsy handles which house the controls....

The compressor went out on my refrigerator two weeks ago on a Sunday. It went out without warning and the resulting water that leaked from it has caused my floors to start warping. The repairman came on Wednesday, explained the problem, ordered the parts, which were received on July 5th. I immediately called to schedule an appointment only to be told that the earliest they could come out would be July 29th. So, as of right now, my only source of keeping food cold is two ice chests which I have to fill up every other day. My husband and I are both dealing with medical issues and this is just the icing on the cake. I am ready to blow my stack if I hear one more person say there is nothing they can do. Any help would be appreciated.

Recently the freezer in my LG refrigerator which I purchased in May, 2016 stopped freezing. Of course, this was one month out of warranty, but that wasnt the worst of it. I called LG and they gave me the names of service centers one which will not repair LGs, one that couldnt do compressor repairs and the last which could not come for two weeks. I called LG again and asked if there were other service centers and they gave me the names of two that were never an hour drive and would not come to my home. I tried calling other repair services in the yellow pages and couldnt find anyone to repair an LG. Several days later I received a phone message from LG telling me to call them that they had reviewed my case and would schedule a free repair. When I called them back the person I spoke to had no record of this phone message and started to repeat everything I had been over in my prior conversations with the service department. Currently they have given me a case number and Ive been told someone will call me in 24-48 hours. Unbelievable! When I owned a GE service came the same or the next day... Dont think Id buy LG again.