I had to put makeshift knob type stops on burner knobs. A small bump turns them on. I cant believe there is not a recall based on this serious safety flaw! Also the upper oven does not cook evenly, the back side burns food.

We had this beautiful fridge installed in June of 2012 and right away the freezer compartment spilled ice all over the floor when you opened the freezer drawer. The repairman messed with the seal on one visit, then replaced the seal on another visit and finally replaced the freezer door on the third visit. Problem with that was then resolved. Was gone for three months and back home for summer and the freezer quit working on July 4 - water all over the hard wood floors and freezer food thawed--they came out and did repairs on a fan. A week later the same thing happened - came out - needs new compressor. Came out with the right part no. on the box, but when he went to install it, wrong compressor - could not even restart the fridge section - so without fridge too. Yesterday they installed the correct compressor and freezer wont go below 29 degrees. American has been very good to do repairs and are trying to help us. We also bought the extended warranties, but that company has been somewhat difficult to work with. It is like no one knows who should do what. Very unhappy with this product. Now I have seen many others experiencing the same issues. Should the consumer have to suffer inconveniences and perhaps even damage to their home PLUS pay for the product and warranties especially when LG surely knows they have problems? I feel badly for the repairmen, but am wondering why companies continue to sell these products when obviously there are significant issues. What are we to do?

We had an LG refrigerator installed in our home in late 2018. It quit working this past Sunday. I have spent at least 5 hours on the phone so far with no help at all. At the time of this writing I am on the phone for an hour and still on hold. I have called all of the companies on the LG service and they refuse to handle any calls with LG-Lousy Garbage, as LG has not been paying them. LG told me to call any appliance service and see if they would come and fix it???? I am ready to eat the $2300.00 and get this garbage out of my house. If I could give a minus in their rating, it would be negative 100. Whatever you do, read all of the bad reviews and buy a dependable appliance. I know I will get an automated response from Lousy Garbage. Lowes is trying to get me a return from LG. I am not holding my breath. I would be dead before this attempt to resolve this issue is dealt with. BUYERS BEWARE- Joe **

We purchased a fridge from LG Shoppe on August 8th and its not working from the day it was purchased. The shopkeeper straightly said to go to the company and its not their matter after selling. We logged a complaint in LG Customer Care and today, August 17th, we are sitting without cold water.

My LG refrigerator stopped working yesterday at 3 years old. So LG covers the part but I have to pay $572.00 to have the new compressor installed. And on top of that the parts are a week out and I cannot set up the service appointment to replace the bad compressor until I have the parts in hand. And I was told LG is very bad at getting the parts out. So once parts are in hand I need to set up the appointment and oh by the way they are 2 weeks out because there is only guy that can fix this LG compressor. So that make 3 weeks without a fridge. So I am upset with LG. I looked in my house and I have an LG washer and dryer, 2 TV, sound bar and stove. Do you want to guess who is done with LG products? THIS GUY!

Went to Lowes where I bought my LG refrigerator to buy a replacement filter and they said everybody was out of the water filter I needed. Sick of this, they told me the same story last year. They ended up giving me one of their filters from a demo on their floor after I insisted they do so. Im telling everybody NOT to buy LG cause of this problem. Model No. LFX31925ST/06 is the LG Refrigerator I have. This really sucks. If I had know this fact about LG not being able to replace filters for their refrigerator in a timely manner I would have never bought one. Like I said, Im spreading the news that LG cant replace your water filters.

Ive called. Ive waiting on hold. Ive sent in proof of purchase multiple times and I still cant get anyone to help me with the fact I havent had a working refrigerator since March. It wasnt even a year old and it stopped working. I came on here to see Im not the only one who is having these issues. Shame on LG for terrible customer service and not standing behind their product. Ive been told it was because of COVID at first that no one could come out, I was understanding. Now Im beyond upset. Buyer beware, the products look nice, however looking nice without function doesnt do me any good.

Ive had my washer for approximately 2 years. In the past Ive stuck with well respected brands such as Kenmore. I was hesitant to try a new brand, but my daughter has an LG TV that shes been pleased with, so I thought Id give LG a try. Ive raised three children and now have a grandchild, my husbands a mechanic and we farm as well, so Ive put washers through a lot over the 30+ years of married life. Ive never had a washing machine rust before this one. The compartment that is specifically designed for bleach is all rusted out, so I now wait until the washer is full and just dispense the bleach directly into the load. The back of lid that you cant see is also rusted. I take good care of my appliances by wiping them down and keeping dust off of them on a regular basis, so this isnt operators fault, this is poor materials and manufacturing. This also does not have the center agitator like the old designs and it just doesnt get my clothes as clean as with the agitator bar. I did read about the mildew smell that can occur in these new HE washers and Ive avoided this by leaving the lid and soap dispensers open after each load to air things out. Ive also been using the tub clean cycle with the special Tide cleaner about once every two months. Needless to say, I will not be buying anymore LG products. Fool me once, shame on you, fool me twice, shame on me.

I decided to try LG because it was on sale at menards and I bought it. I was looking to upgrade to a different refrigerator from the original side-by-side that I owned. The only thing that I have not liked about this refrigerator is that the cover on the ice machine has broken. Theres a couple screws to the latch on it and they have broken off. Other than that, I like the fact that it has an ice maker and it also has the water dispenser. I like that it has the freezer door on the bottom. It has the open wide space on the top for the refrigerator.

I purchased an LG French Door refrigerator with model # LFX28978 last May 2011. The freezer has had constant problems with frost, not closing properly, seal defect, etc. I have had numerous calls with LG. The last one, the lady who answered said and I quote You have to remove the second drawer, open the door twice every 27 times you open the freezer door, pull up and down on the door and to align the track and slam close twice. This is the most stupid thing I have ever heard in my life. This isnt going to work, there is some kind of design defect and LG should replace it.

Thank God we got extended warranty. Freezer not defrosting, so much frost it stops ice maker, and completely stopped cooling. Repairman blamed us for not shutting it tight and opening too often. I dont believe he is right. This is our first LG. But Not our first freezer on bottom. Would not buy LG ever again.

This LG manufacturer has to be the worst experience of customer service I have ever had in my life. I have been trying to contact customer service, the supervisor of LG and all they kept doing is lying to me and promised me a courtesy refrigerator bin and told me I would get a call from the supervisor. In 3 days they havent called. I called them back and told them what happened. They gave me confirmation numbers 3 times and kept me on hold for 40 minutes just to get through a supervisor, the customer service agent told me she will just email me a order # to my email. I checked my email and there is no email from LG. I called again and told me, We cannot send you the bin cause your warranty expired. There you go more lies from LG.Thats after they told me they had no problem sending me one courtesy bin to my home. Still nothing. They wasted my time on the phone and lying to me. Some of their product are cheap. They are plastic and break so easily and are very fragile. They treat their customers bad and they really dont care from the way their employees treat the consumers. From my experience do not buy from LG. They treat you horribly and they lie to their customers. They are people you wouldnt want to do service with and they need to improve their products. I am serious!!! Stay away from my horrible experience with LG!

My daughter used a microwave-safe bowl to melt chocolate in my LMC0975 LG microwave. Two seconds after she pressed Start, the interior wall of the oven caught on fire. She immediately shut the microwave oven off and unplugged it. She is staying at my place while I am away. I told her to call LG. She was told by a rep that because the warranty has expired, she has to pay someone to come and see if the issue is the magnetron, which has a 10-year warranty, or take the oven into a repair centre. This is not possible due to Corona, and I dont think we should have to pay to have it checked. This seems like a fire hazard, and I am surprised they had no other support available and did not seem to think their product catching fire was something of great concern. I would like LG to detail how they will take care of this issue for me.

LG fridge bought in Aug. 2017. Worked good for almost 2 years, and then the madness started in July 2019. As of today the compressor has been changed, then a 2nd trip to fix a leak supposedly, 2 weeks after that the ice maker quits working. Technician is now saying it is the flanges on the freezer doors not sealing properly. Technician orders parts and I get a call today from the parts department saying that parts are on backorder and they have no clue how long it may be. I will never buy an LG appliance again. $2000.00 just does not buy you what it used to. If LG would just own up and say they are selling a defective product and make it right, it might not be so bad. But all they keep doing is kicking the can down the road. I am officially, over it. If something is not done soon, I am to the point of trying to see if I can do anything legally. There has to be a lemon law or something like that on products like this.

We bought a LG TrueBalance washer/dryer set 4 years ago and have several issues with the washer. The first was when the motherboard went out in the middle of a cycle, locking clothes and standing water inside. After almost 3 weeks of waiting, the board was replaced and our stinky clothes were free. Now 2 years later every single load has issues spinning. It will spin for a minute or two and then flash UE. I rearrange and it does the same thing 2 minutes later. After a few weeks of this I shut it off and let the dryer do more of the work with a complete load of wet clothes. I strongly dont recommend this set to anyone unless do not have anything better to do but sit in the laundry room and watch the washer. Horrible set for the price!!!

When you pay $3000 for a refrigerator, you do NOT expect it to break down within two years... I bought the LG LFXC24726S at Mrs G in July 2015. In July 2017 the refrigerator stopped cooling, no ice or no water. Even with the extended warranty it was two weeks before svc was available... The day of svc... The svc man could not move the refrigerator to put the part in... And now they want $120.00 extra to send a second guy to help the one guy to move the refrigerator. What nonsense! The refrig should not have broken DOWN!!! LG doesnt own it. Mrs G doesnt own it... Jersey Appliance service doesnt own it. I have a BROKEN UNREPAIRED $3000.00 LG refrigerator that is only TWO YEARS old.

Our LG LRBN22514ST refrigerator works fine, but the handles on the refrigerator AND the freezer have broken off! The handles are fine, but LG uses PLASTIC mountings that give out over time - really poor choice! Why not use metal mounts and charge a dollar or two more? Ive replaced the bottom refrigerator mount once, but now the part is no longer available - same as the freezer handle mount! Now the (otherwise) functioning refrigerator is difficult to open! Planned obsolescence? Good job at that!!

I am very upset and very frustrated! I bought a full suite of LG kitchen appliances just over 2 years ago from HHGregg and invested in a 5 year (HHGregg premium) warranty to cover all of the appliances. In just 2 short years I am having trouble with all of my appliances and am currently waiting on a service call from HHGregg (whom I will never buy appliances from ever again). Found out today that the HHGregg warranty is not as good as the paper on which it is written! One complaint is the LG microwave oven. It stopped working (the plate will no longer rotate and will not heat up). Apparently, there is a default in the design of the LG microwave ovens that fit over the stove. The heat from the stove causes the microwave system to stop working. LG and HHGregg should replace my malfunctioned microwave oven with one without this flaw! No LG told me to contact HHGregg! HHGregg offered me only a 200.00 store credit! This cost does not replace my microwave! I feel robbed by LG and by HHGregg! Shame on both these companies!!!

Purchased a brand new microwave with the new black chrome, very expensive for a microwave. Unfortunately we had a kitchen remodel so we wanted everything to be brand new. We called the store and they said that they had to call LG because their store warranty was only 7 days (ridiculous). LG said they would replace the part if it has no power. However when the service technician told LG that it had no power, they decided to repair it??? We havent even had the microwave a month. The new parts cost almost more than the microwave itself. I think this company is a piece of **. I will never purchase LG products again.

If I could give zero stars, I would. Do not buy anything from LG. I have owned an LG top-load washing machine since 2012. Four months ago, it stopped working in the middle of a load of laundry and trapped the entire load in the washer because the un-lock mechanism didnt stop working when the washing machine did. The first technician told me to buy a new machine and break the lid -- on a 6 year old machine!Then the fun began (to quote many other reviewers). LG phone representatives do not give you a straight answer, do not understand the issues, dont follow up, refuse to acknowledge your issues, and even LIE -- I can go on and on. In addition, LG corporation itself is running a scheme of taking advantage of consumers by ignoring their complaints and then charging exorbitant prices for parts so that consumers are forced to purchase a new appliance. After 3 months of back and forth because I could never get an answer or a supervisor/manager, I finally learned that the parts alone to repair the machine are estimated at over $400 (again, not including labor), which would bring the repair cost to about the cost of the machine when new.

Front loading machine - VERY perfect design. Drain pump died in a year and one day! Bingo! Never had that kind of bad experience ever in my life. This set is # 5 in my life in US. Kenmore, No name (GE?) from Sams club, Maytag, Cabrio lasted longest. That 10 years warranty big sticker on LG - like a bad joke. And what is that pile of sticky smelly stuff under machine? Customers service? Nice Indian guy... Trained perfectly to reject any attempt to get parts without paying to their authorized repairman. Chinese parts assembled in Vietnam... This is only left to buy for hard earned American dollars... Sad.

LG 7600 top loader does not have the capacity to really get clothes clean. As it drains it leaves a scum which gets left on clothes. In my 45 years I have never had such a poor performing machine. My husbands jeans were dirty and mucky from working out doors. I ran it on the best setting I could find. I took them out and put them in the dryer. There was so much sand and dirt in the filter and the bottom of the dryer. I knew the washer had not even came close to getting them clean. Because it has no agitator, the clothes are only bathed in water so really dirty ones dont come clean. Oh how I wish I had my money back on this machine.

I purchased an LG French door refrigerator Model #LFX25991ST in Feb of 2013 and have yet to use ice from it. The ice maker freezes up and will not dispense. It also leaks water around the edge of the ice maker and now there are water marks on the front of the fridge and freezer door. They keep giving me the run around. They have sent people out 3 or 4 different times to fix it and it still does it. Am very frustrated. Worst $3000 purchase I have ever made.

Our washer (LGWM2301H) was purchased 3.5 years ago. Recently, it developed a grinding sound that was amplified when spinning. A repairman charged me $80 to tell me that the bearings were going and, OF COURSE, that particular problem was not covered under the warranty (whatever the hell is), and that the repair would cost more than $500.My husband and I are both a little shy of 70 years young and do just a few loads a week. Also, we have used numerous AMERICAN-made washers in our lives that never broke down but just were replaced due to age. This expensive LG was a treat for my retirement; my husband wanted me to have the BEST. Well, as it turned out, we bought the BEST of the Asian junk market or wherever this jewel was conceived - LG has taken care not to provide that information. It has been hauled away today and been replaced by an ALL AMERICAN-MADE MAYTAG top loader. The downside of this is that LG screwed us out of $800. (I could have had my laundry sent out for that amount.) But the upside is that, hopefully, LG will continue to put out junk and screw itself out of the market with the rest of the junk producers. It is refreshing to know that the MAYTAG IS ONCE AGAIN COMPLETELY MADE IN AMERICA, BY AMERICANS - WITH COPPER WIRING AND NO ALUMINUM JUNK . Go for it, LG. I can only hope that you will continue digging your own grave.

I have a front load washer. I have no trouble with this machine, it’s easy to use, adjustable temperature controls which I like. Adjustable spin controls, excellent in spinning out, almost dry when I put them in the dryer, cuts drying time a lot. Takes only 20 to 30 min to dry large load. Impressive. Only one thing it has an extra water button for all cycles except for the speed wash cycle. Wish it had that. Regular wash is long which I don’t like. But washes great.

I own an LG LFC25760sb French Door refrigerator. Unknown to me the interior lights stayed on inside the refrigerator and actually cooked or partially cooked my ribeye steaks that were on the top shelf. It looks like there is a lawsuit against LG for this but my model number was not mentioned in the article I read. Perhaps LG should install an indicator light that will show if the interior lights are staying on. I have unscrewed the light bulbs but the interior of the refrigerator is dark w/o lights. We are looking at new refrigerators and hope to find one that is problem free.

Purchased an LG washing machine model #wt4870cw 3 yrs ago and this is the 2nd service call in that span with the same problem. UE (unbalanced load) plus the inside top has rust around the fabric softener cup. Same problem we had 1 1/2 yrs ago!! It will cost us $285 for labor not including parts!! Terrible product and LG wont stand behind its product. Terrible customer service (from the Philippines)!! Will never buy another LG product again, not a TV, dishwasher, heck, not even a toaster!! Terrible product and company.

I phoned 3 days ago to LG to get a technician to come look at my 7 month old washing machine which suddenly has started tripping the electricity in the whole house, while in the middle of a cycle. It is currently full of water and not useable. I was told yesterday that someone would come today. I waited until noon so I rang and they transferred me through to the technician who was the rudest man I have ever in my life spoken to. And he informed me that no one was coming today and that they were booked until the middle of next week.I stated that was not good service and he told me to phone LG. So I said you are a very rude man, can I talk to the manager, I wish to lodge a formal complaint, to which he put me on hold for 10 mins and then came back and said he does not want to talk to you, but we can come on Monday (5 days time as opposed to 7). This is the worst service ever! I took today off work with no pay to sit and wait for a service technician who was never coming and to be honest I am worried what sort of person I am allowing into my home considering how rude he spoke to me!

This is a new LG Top Washer. 2nd call to Repair. Awful

I love my 2 oven gas stove all for except the knobs on the front of the stove turn on if bumped and lets gas into your home. My husband can’t smell so it is very dangerous. They need to figure something out with these knobs!

The shelves fall off. I replaced it with new but it still has a problem. The water leaks onto floor from bottom freezer (has ruined my floor and cupboards). The water spout doesnt work. I shut off water to the fridge but it still leaks.

Updated on 07/03/2019: This review is the follow-up of my prior review on 7/2/19 of my expensive LG refrigerator that was purchased in April of 2016 and stopped working after just 3 years on 7/2/19. I made contact to an Appliance repair company since obviously my family can not go without a refrigerator. I was told this repair is a compressor issue and with the cost of a new compressor along with the labor cost, my repair for this nearly new refrigeration will be approximately $900.00-$1000.00 to repair. My refrigerator was obviously the most expensive item of my ridiculous $5000.00 LG appliance kitchen package purchase! Now, I’m looking at an additional cost of possibly another $1000.00 for what should definitely still be under warranty for at least an additional two (2) years, along with the loss of well over $500.00 in spoiled food during a Holiday week. My family is now scrambling to get some food and attempt to enjoy the Holiday, however, we obviously do not have a place to even store the food we have to buy once again since we need to buy another refrigerator also! I would never pay another $1000.00 to fix a LG piece of garbage that dies in 3 years. It appears this terrible Company realized they ripped off everyone who purchased their junk products prior to January 2018 since their website now provides the normal five (5) year warranty like every other company always did, but hey they made a lot of money ripping people off prior. I will reiterate and cannot stress enough, stay away and don’t trust anything from LG and their expensive awful appliances now or ever.Original Review: I purchased a complete four (4) piece LG kitchen appliance package for over $5000.00 in April of 2016 and now only 3 years later this refrigerator stopped cooling and all of our food was ruined. I checked online for the warranty and their site unbelievably stated I was out of warranty after one (1) year and would require a paid service call to assess and repair this refrigerator. There is not one (1) other company out there that would provide only a 1 year warranty on an expensive refrigerator, that is just totally unheard of. I also had a problem with their stove after only 6 months but they were forced to fix that issue under their terrible warranty program. In checking their website warranty page they now have a notation stating appliances purchased after January 2018 have a 5 year warranty, seriously my products are only from 2016. My advice is to stay away from all LG appliances, they are horrible products!

Update on 06/11/2020: It is now June 11th and there still is no resolve even though my original review states there is a resolution in process. It is true that LG reached out to me as shown below however, I responded to them and I have heard nothing back. As far as Im concerned, this reaching out with a form e-mail is just more of the same. If I could give LG zero stars I would.Original Review: I have a top of the line washer that is still under warranty that will not run. I called LG on 5/30 and it was determined by them someone needed to come to my home. I was assigned to a second rate authorized agent that operates out of his home. I called this agent on 6/2 because I never heard from them during the 24-48 business hour time frame. (It was at this point that I did some research on who they were and found bad reviews for them.) To make a very long story short I was promised on 6/2 that a reputable company I found would be assigned to me and it would be 24-48 hours before Id hear. I found this company on LGs website as an authorized service agent and when I called them directly, they informed me they were available to come out the next day if LG would assign it to them. As I said, LG promised this would be done. When I heard nothing, I called them once again on 6/4. I spoke with a very nice rep (her name was Jess) who transferred me to executive services and I was told by that lady that the company I requested had no availability. I informed her that I had been told they would be able to come out the following day if LG would assign it to them and this is what was supposed to be being done. When I asked her to hold for a minute, I placed a call to the company I requested and as I began leaving a message as to what I had been told by LG, the LG executive services lady hung up on me. She was able to hear me leaving this message as I was using a separate phone line. So, this morning I called the authorized agent and told them what I had been told (that they had no availability) and I was told that simply was not true. So, I called LG back and this time I was told by the authorized agent I spoke with didnt have an open contract with them and they couldnt be assigned to me. Finally, the truth! In other words, they didnt have a negotiated rate with LG, much like it is with HMO Insurance. At any rate, he contacted the authorized to see if they would agree to make my repair with just an order # and they agreed they would, however, LG has to send them the amount they are willing to pay and if the authorized agent agrees to it they will do the repair and if not, we are back to square one. So, they have till Monday (6/8) to get back with me however, they will only be contacting me if its a go. If not, I have to call them back and start all over. I have a feeling I will be calling them back to start at square one. LIFE certainly isnt GOOD! I purchased this machine based on Consumer Reports testing and we were just about to buy an LG Smart TV and soundbar because they also have a very high rating. But there is no way we are going to based solely on the fact that they have horrible customer service!

After diligently researching washers, including consulting Consumer Reports, I decided to purchase an LG Tromm washer. Approximately 6.5 years after the purchase, the washer broke, specifically the metal spindle completely cracked from the metal drum. I called an LG endorsed repairman who ordered a new metal drum. Three weeks later, the drum came in but was damaged. He returned it and ordered another one. Two weeks later, the wrong drum was received. Again, he called and verified the part and this time, it took four weeks to arrive. When he went to replace the drum, it wouldnt fit and when he called the company (tech support), they verified that the drum was not the original piece. They also told him (and this was in front of me) that the specific type is no longer manufactured and that my washer would need to be retrofitted to accommodate the new drum type. This would cost more than the washer! I called customer support at LG and was told that they do not accept complaints. I asked what was done when one was sent in and was told that they just collected the complaints. So now, I am left with a broken washer, a pedestal that only fits LG front loaders and no venue to voice my displeasure. I will never purchase from LG again!

If you want to throw your money down the drain just buy this washer. It has been horrible from the day we bought it. The guarantee means nothing, they want the owner to repair it themselves. I have had at least 10 washing machines in my life and this is hands down the worst.

We purchased our fridge in July 2016 and have experienced issues at least twice a year since. Everything has been replaced to include the compressor. It has totally ruined me from purchasing another LG product. Life’s not good with this purchase.

I purchased my LG top loader from Home Depot in 2014. Its been a nightmare. Laundry has become horrible. The load is never balanced. It fills and drains all day trying to balance itself. Even with my help its not happy. I cant imagine what balance it expects. I hate it!! Ive called with no help and live in an area where there is no service available. I will never buy LG or believe what I read in consumer reports. It was the top recommend. After reading the reviews, I see its not just me. Why do companies think its ok to take peoples hard earned money for crap that doesnt work like it should?

LG Waveforce True Balance Washer large capacity - You CAN fit huge amounts of clothes in the washer. This is the only good thing. The BAD - no matter whether you wash one thing or a giant load, it will wash and wash and wash because the load becomes uneven and it is trying to even out the load. Eventually, almost every load, you will have to stand over the load to keep re-positioning the load manually until it finishes washing. If you have time to spend at least 20 minutes watching and monitoring almost every load so you can make it even, then this washer is for you.

This was the number one rated range on several different websites so I thought Id found a winner. Ive had nothing but problems since the day this was delivered and the worst part is that LG has the WORST customer service department I have ever had to deal with. A recent chat representative even wrote that she will go one step a time for me reading from the manual. I have a masters degree in nursing, I can read directions! The stove comes set up for natural gas and it took 2 technicians almost 2 hours to get this set up and installed. Cost me an additional $320 and yes, these were experienced technicians from a reputable company, but very little is known about this model. First issue was that the ultraheat burner would not ignite and had a flare up issue when it did. I had to get approval from LG for a service call and again, even the company of their choice knew very little about this stove. He had to call LG for help from there who talked him through the repair. The upper oven was burning just about everything I tried to bake so I asked him to check that. The oven was set at 350 and his professional digital external thermometer was reading 425 degrees AFTER the preheat cycle and took forever to come anywhere near 350 degrees.The instructions tell you how to adjust the oven temps, but the (+) does not appear on the digital display, as stated in the manual, so you have no idea if the adjustments your making are even effective! After burning lots and lots of food, I finally got the oven to semi work. I put a high quality thermometer in the oven and it was all over the place 300-425 degrees during the baking cycle. Now lets talk about the lower oven. From day one there was a terrible odor which I was told was just from it being new. Again, it burned just about everything I put in so I started playing with the adjustment feature. It got to a point where some rolls were golden brown on top, but the bottoms were barely done, but at least they werent burnt! Not to mention that this thing sounds like you have a jet engine running in your kitchen! Now, heres the real kicker. This morning I opened the lower oven to move the rack and the entire inside was black, covered in soot (see photo of rag I used to wipe just the bottom). I tried to call LG but they refused to let me speak to the technical department to see if this was normal for a new oven or if I needed yet another service call. I was told this department only speaks to other technicians. I called Lowes and this piece of junk will be on its way back to the store later this week. Thank heaven I purchased it from Lowes, at least someone stands behind the products they sell.

I purchased a LG refrigerator from Abt Electronics in 12/15. Less than 8 months, the ice maker was not working. The manufacturer came out, ordered the part and had it delivered to my house the next day. He returned to install it. Then less than 18 months after purchasing the new refrigerator, it started making a strange noise. The next morning, there was water in it.Called LG and was told the warranty was up since it was over a year old to call Abt and use my extended warranty service. Called Abt, they diagnosed the problem as it needing a new condenser! Had to wait on the part. Returned a week later installed the condenser. Later the same day, the panel on the doorways showing an error code and the ice maker or water dispenser wouldnt work nor was it cooling in the refrigerator but the freezer was working. Used my extended service warranty again, had to wait a week to get the part and reschedule another service call. They came out to install the fan.I have now had all three major parts on this less than 1.5 year old LG refrigerator. What else can go wrong now? Thank goodness I had an old 30 year old refrigerator in my garage to use as a backup! Wouldnt ever buy an LG refrigerators again. Hoping this last five years! My earlier refrigerator lasted 22 years with no repairs. I just bought a new one since I had my kitchen remodeled!

Great looking dishwasher, but dish racks are shaky and easily fall off tracks. Very quiet operation and dishes get clean and dry. Easy to clean. Very satisfied.

I purchased an LG French door refrigerator from H.H.Gregg 3/14/2015, I paid 3,023.99. June 2015, the freezer broke froze up and all my frozen food defrosted. I called H.H Gregg, they said that since the refrigerator was not yet a year old, that I would have to deal with L.G. I called L.G. They sent someone out to repair the fridge, he had to thaw out the ice with a hair dryer, said that the fan motor was gone, he ordered a part took a week to get it. He then came back out, put the fan motor on. It worked until November 2015, I came home about 11 pm, water all over the floor, everything in my refrigerator and freezer melted or spoiled. I again called HH Gregg. Once again they told me to call L.G. I called them, told them it was broke again, they told me it would be 8 to 10 days for someone to come out.I tried to talk to these people, they sent me to a call center overseas, they said they would not replace the unit. I then called the executive center in Alabama, worst customer service ever. It is now three weeks later, 4 dates before thanksgiving, still no fridge. Finally a LG tech came out, said it needed a new computer, a new compressor, and that there were some more problems. 5 hours later he took photos and left. Said beyond repair. Next day he calls, said they were not going to replace it and that he had to try to fix it. I called L.G. back, they were horrible, said I didnt have a choice they were not replacing it. So now the tech has it back together. Said he hopes it works. I will never buy another LG product, I would discourage anyone from buying LG. The worst People to deal with!

A crack? I have never heard of a drum in a dryer cracking. Once I checked it out, I was surprised to find a 4 inch crack. We had noticed that everytime we did laundry that there was a thumping sound coming from the dryer. I was even more shocked to find that its a common problem with LG dryers. I always thought they made good products. Apparently not, with all these reviews of the same problem.

LG WM2301HW Washing Machine has been nothing but problems. I started a load and smelled something burning. I found the washing machine not working ... its burning from within, black burning internally - arched inside on the wires - caught fire. LG does not want to recognize that there is a problem... This is a huge legality and liability for LG. No machine should catch on fire... LG needs to make it right. Could this model be a recall? I found a lot of bad reviews on this model.

We also splurged and purchased the LG combo after being told they were the best. We had them 4 months and the washer began to leak. We had the service people out 7 times. Of course, it would not leak when they were here. We also had the disgusting odor and high-pitched scream when filling with water. The service men informed us that it could no way be their problem--it had to be something we did. They also had no idea how to get rid of the smell. We were still under warranty at the time. I had to keep taking off time from work to be here when they were here. The last time they were here, though, I walked in on one of them talking to their dispatcher complaining that they had been here several times and they were making no money on this call. Isnt that great? I have a faulty washer and dryer and they are worried about money? What about the money we spent on these relics? Needless to say, that was the last time they were here. I just happened to ask a sales lady at Home Depot about the odor and she told me about the front panel and draining that tube and actually running Clorox bleach through the machine. She also said do not use Downy whatever you do as it builds up on the drum and does not come off and always leave the washer door open. But, now, there’s a new problem: the light never goes off in the washer. It used to. I emailed LG and their response was you need a service call. Are you kidding? If there is a class action suit, I want in. I have not talked to one person that is happy with their machine!

Im also having a problem with my washer! I have been trying to deal with LG, but even after talking to the supervisor with LG, they wont send the warranty part to my house. They want us to pay for labor of fixing the washer, even though on the one-page warranty, it says nothing about having to have a technician install the warranty part. I let the company know I will continue to complain about LG to all that I know including Facebook and Twitter! I paid $2500.00 for a washer and dryer. I expect to not have problems with it, and when I do, I want help to my questions and I want them to follow their warranty page they give their customers. I will never purchase a LG product again because the way I have been treated!

We purchased an LG top-load washing machine in early Dec. We waited until Valentines Day for it to be delivered! A new machine was needed after 15 years of washing 4 athletic boys & a construction working husbands clothes! Our trusty Maytag front-load machines were going out. I wanted to buy new Maytag machines but I got talked into LG by the salesperson & fellow customers. I will just state now how truly sorry I am for being swayed into that decision because it was 1 of the worst choices Ive made. I cannot stand this machine! Im not exaggerating when I say my clothes come out of the machine dirtier than when I put them in! The clothes dont even get covered in water! I know theyre environmentally friendly, but even when you use the water plus option there should not enough water to get all the clothes wet! I have to physically get my arms in the machine & agitate the clothes.I called the store we purchased them from and of course since they are used they wont return them. I call LG, whose customer service is in a foreign country and the guy proceeds to tell me in a heavy accent that I dont know how to use the washing machine. Its user error. He didnt believe me that the clothes werent washing and continued to argue with me that I didnt read the manual. I asked what we could do to solve this problem & he told me theres nothing they can do. LG... Lifes good... NOT if you own an LG appliance! If you do buy an LG machine make sure you also buy a washboard! Youre going to need it if you want any of your laundry to be clean!

Unfortunately we did not read reviews before purchasing our LG Model 5040ST Dishwasher in June 2013 through a local Home Depot. We were replacing a dishwasher that had run well for several years but which finally sprang enough leaks that it could not be patched and we also hoped to improve the water usage/efficiency with a newer appliance. We liked the efficiency ratings, noise ratings, and features for the LG and got a great deal on one normally priced at nearly $700 for a mere $498. The plastic components discolored very quickly and became gray and somewhat brittle. However, it continued to clean, although it slowly became progressively more noisy. Two months ago we got the dreaded message that the motor was seized.Calling LG, I spoke with Bryan who I finally had to ask to stop eating while talking with me so we could get through the call a bit quicker. I explained at the beginning of the call that the motor had seized according to the diagnostics. At the end of his script of questions, he asked me what the problem was. Ultimately he told me it wasnt in warranty and I had to tell him that the parts were still under warranty. He agreed, but then told me it would likely cost $75 for a visit and around $200 in labor so he wasnt sure it was worth repairing. When I told him I would like to get the contacts of the approved repair folks, he gave me two numbers. He then asked me if he could have my email address so they could send me promotional materials about other LG products. I told him that a dishwasher whose motor seized after less than 18 months of use was not a great advertisement for the brand so no, he could not have my email address to promote other products. We have had four dishwashers in 40 years. Each has lasted 8-9 years minimum - and one we simply left behind in a move and it continued to be used by the people we left it with for several more years.The dishwasher is very attractive and still looks brand new. After my husband and I talked through what it would cost to get this repaired - with the same type of motor that seized after just 18 months, and with the clear lack of care or pride of ownership by LG representatives, we decided there was little point and we are putting it out on the curb. Instead, we went back online to renew our subscription to companies that we trust that rate appliances and next time we will do more research first. I have no illusions that LG cares one bit about their products or they would have better trained personnel on their call centers and they would have a product that meets minimum expectations for a common household appliance. My only reason for submitting this review is to hopefully help someone else make a more informed decision. Im just so sorry I didnt come here first.

So far haven’t had any problems with my LG washing machine. It is easy to operate and cleans the clothes perfectly. You can choose your own cycle but typically I usually just have normal loads unless I am doing a towel or blanket wash in which I choose one of the heavier load settings. I love that I can also add an extra rinse or 2 to any load as well.

The LG Model LDE4413ST could have burned down my house! The knobs are way too sensitive, so whenever anyone brushes past them, even slightly and without the knob pushed in, the stove top turns on and you wouldnt even notice until its too late. Very dangerous. Someone else in my family has a gas LG range and this happens to them all the time as well, so I wouldnt be surprised if a lot of other people have this issue. We put in a complaint with LG with pictures of the damage. Tim, whom my husband spoke with on the phone, told us This wasnt your fault. Well take care of it. Now, LG is telling us our home insurance has to cover it and they wont do anything about it. I have reported LG to saferproducts.gov and Im looking into filing a class action suit.

My wife and I purchased this pile of junk 16 months ago. It worked great for 11 months even though it was noisy and never made adequate ice for more than two people. I started noticing that the noise was getting louder. I was told by LG to defrost my refrigerator. It was supposed to never need it. Then it quit working all together and LG sent a repairman out. N, a repairman. They said that the nearest tech was 59 miles away and didnt want to travel to my home. The repairman came out five times to repair the refrigerator, without any success. Now we are talking about a $2,400.00 refrigerator. Now its been 6 weeks that we have not had a working refrigerator and have lost all of our food once and half of it after the first repair which made the refrigerator worse. So it has been 6 (six) weeks and still LG has done nothing to fix it. I have since found out over the internet that LG sold this piece of junk, even though they knew full well that they were selling a bad fridge. Yes there have been many people that have had problems and most never can get this model to work and just lose their money. If anyone knows about a class action lawsuit or would want to be involved in one to recover your money, please do let me know by posting on here. Its a shame that a big company like LG is so evil to put their money ahead of their integrity. I will never ever buy an appliance made by them again. My wife and I are going to have to take a $2,400.00 hit on the evil decision of LG to sell this pile of junk, even though they were aware of the problems. Just google the model number if you dont believe me. LG will sell junk. Knowing that do not plan to ever fix it, and stick you with a $2,400.00 loss. I dont know how the people who made this decision ever are able to sleep at night.

We purchased our first one at Best Buy. The capacity is very large. We sold our house after five years. We were so happy with the microwave. When we built a new house we purchased the exact same one. We are still using the same microwave after four years and still love it.

I bought a LG 2 door refrigerator with the freezer below in 2017, from Sears as a Kenmore Elite. The unit has a fan freeze up issue in the refrigerator section. I called Sears Service for repair since LG will not deal with a Sears product of theirs. I paid Sears $584 to come and replace the fan, and fan control. This was the FIX that LG told Sears would solve the problem. Its now 4 months after the |fix and the problem is back!. Its now past the Sears warranty, so I will have to pay again f I want this LG piece of garbage fixed again. Bottom line is simple. DO NOT BUY AN LG REFRIGERATOR FROM ANYONE EVER.

UPDATED 10/10/2020: DO NOT BUY LG PRODUCTS!!! So... Not only am I still to hear back from LG here (since that was their response on this website) but ever since the compressor was replaced, the in-door icemaker only works when I reset it, and the extra ice maker in the freezer doesnt work at all anymore. Once again, it will take about 10 days to get somebody here to check it out, at which time I have no doubt it will then take another 2 weeks to get it fixed. Also, the finish on our 3 y/o LG washer is now peeling away below the detergent drawer. Totally disgusted by the product quality and customer service of this company.UPDATED 9/28/2020: STARDATE: 09282020 CAPTAINS LOG: 3RD ENTRY. LG replied to my prior review that they could not reach me as they had no contact info, case number, etc., but stating that they really want to help me out and make things right. Mind you, my review specifically noted their chosen repair service, A&E, so why they couldnt track me down is inexcusable and just further illustrates their apathy. Anyway, in their reply they asked me to reply in private with my contact info, which I did. After 2 weeks, I still have yet to hear back from them. Stay tuned...ORIGINAL REVIEW: Compressor failed after only 2.5 years of service. (Compared to its predecessor GE still going strong after 10 years.) After LG diagnosed bad compressor over the phone, we had to wait for two weeks for a service technician to visit. Instead of bringing the new part he simply confirmed the diagnosis and said it would take another two weeks to order and install the parts. The tech who ultimately replaced the compressor (with basically the same model, oh great!) stated that the initial tech was not telling the truth because they all carry LG compressors in their trucks as the problem is so common and widespread. We initially had to discard hundreds of dollars in food, plus we had to constantly buy ice and live out of ice chests in the garage over the course of nearly one month without the LG. Turns out there is a class action suit because of LG knowingly continuing to use the same faulty compressor, so guess Ill be adding to this complaint in a couple years!

The LFX25973D/00 FRENCH DOOR refrigerator obviously has problems with its linear compressor. Almost every person who bought one of these, has the problem that it stops cooling after 2 years. I have read this over and over and over and over. If you replace the compressor-it breaks again in 2 years. It is ridiculous that I read reviews saying this is a great product when a class action lawsuit was opened up over this defect? Why can’t LG in S Korea manufacture a replacement compressor that isnt defective so everyone with this product can just put the new compressor in and everything is good? Instead 10’s of 1000’s of these are being left at city dumps. WHAT A WASTE. :-( It is very indicative of what type of company LG is when they do absolutely nothing about it and keep selling the product anyway. I will never ever buy an LG product ever again and I will tell every person I can to do the same.

Bought LG washer and dryer just over 6 years ago. Had no problems till today when the dryer started to thump. I am a retired millwright-machinist and have repaired washers and dryers as part of my job for years in a large hospital. I took the dryer apart to discover the drum was cracked on the welded seam. My extended warranty ran out in March. Called the Warranty Department at LG and was told they never heard of such a thing and could not help me (I did tell them that there were hundreds of similar complaints on the internet). Called the local service company and was told a service call would be about $300 plus parts. They couldnt understand I already had it apart.I called another company and was told that I could buy a new drum for $133.58 but the drum was back east and it would take several weeks to have it shipped here, so I will weld the drum for now and order it at a later date. Not happy. The washer has performed O.K. but has a funky smell if you keep the door shut. We wash and dry about 4 loads per week so its not abused. Will not buy another LG.

We bought an LG LFX31925ST French Door refrigerator in January 2012. It has operated flawlessly. Both my wife and I have frequently commented on what a great purchase this was. We recently observed a periodic error message indicating that a freezer fan was failing. Since I dont expect anything mechanical to run forever, I was happy that the product pointed me to the likely problem with an error message. I was impressed that I was easily able to download owner and repair manuals online, and that part diagrams and the parts themselves were readily available from numerous sources. We ordered the needed part and removing the freezer drawer and replacing the back wall with new sensor and fans was a $100 repair that took 45 minutes at most.We have owned refrigerators in the past that required a new ice maker every year. Our LG ice maker is now more than 5 years old and with daily use still works perfectly. Im sold on LG products. I dont have the receipt anymore, but these are the registration details: Model Number: LFX31925ST. Serial Number: 106KREL0F452. Purchase Date: 01/12/2012.

I am writing you today regarding my LG3036-ST Gas range that I purchased from Best Buy earlier this year. Recently, while using my stove for the first time the top oven caught fire and the broiler would not shut off. This malfunction resulted in the fire department coming to my home to put out the fire and disconnect the stove. This was the second range that we had been given by LG, the first did not work upon arrival (3 of the burners did not work and the top oven would not turn on). Prior to buying my range, researched extensively for the best product for my limited funds and settled on the LG3036-ST. While I was disappointed that the first range did not work, I was horrified that the second malfunctioned and caught fire. Following the fire, we contacted Best Buy about getting a technician to look at the Range and to replace or fix it. Best Buy sent a representative who looked at the stove and decided that it did indeed malfunction and needed to be replaced. The tech even stated in his report that it was not a grease fire but was caused by a malfunction. As the range is under warranty from LG, Best Buy is requiring a return authorization number. So we began calling their customer service hotline to obtain this number. Our first contact was a call center employee who took our information and said that someone would contact us in 5 days. It was very frustrating that we had to wait 5 days to even TALK to someone who could potentially help us. Finally we spoke to someone at LG who forwarded us along to various departments and more equally unhelpful people. I think we have spoken to 6 or 7 people at this point, with each of them telling me that they couldnt issue a return authorization number but maybe the next person could. We are now heading into our third week of dealing with some of the most incompetent customer service I have ever encountered. The person we are now dealing with, Cindy ** at executive services, has stated to us that we need to obtain a fire report that shows it is a faulty valve that caused the fire. So, I took time off of work (which cost me money) and went to the fire station who then told me that in our city (Chattanooga, TN) they are not allowed to state cause of damage unless it is an arson investigation, which this is not. Their report is so broad, it simply states fire in the kitchen. After relaying this information back to **, she then told us that your technical department believes that the fire is a grease fire and not due to your products failure. They think this off of pictures taken by my wife on HER CELLPHONE. They are directly contradicting the actual repairman who has seen the oven in person based off pictures on a cellphone of the exterior of the stove. After a few days of stalling, LG agreed to return the stove yesterday June 19th only to rescind their offer today June 20th after their techs looked at the cellphone picture again. They literally took the word of a tech behind a computer in Korea over a tech who physically came to our house and diagnosed the problem. I realized in that moment that LG has no intention of helping us and are only seeking to further their corporate bottom-line. We have been more than patient as their customer service department has stalled, passed the responsibility and blatantly lied about the cause of the fire. There have been no apologies for our situation, no efforts to help and no basic human decency. To say that I am frustrated is a huge understatement. In building our home, we also purchased a few whirlpool appliances, two of which had a few small issues. Rather than give us the run-around, like your company has done, Whirlpool responded quickly and had a service person at our home within 24 hours who not only fixed the problem but went above and beyond in helping us. I was so pleased I have encouraged my friends and family to purchase Whirlpool products and I will continue doing so in the future. In direct contrast is the service LG has provided. I will never purchase an LG product again, I will also discourage everyone I know within my sphere of influence against purchasing LG products.

After slightly less than 3 years my French Door Refrigerator suddenly could not get cold enough to safely refrigerate the food and safely keep foods frozen. The temperature in the refrigerator box hovered at about 40 and the freezer at around 32. The temperatures would not change even though I increased the coldness setting. A repairman from a reputable repair company and after testing and checking all of the different components he said the compressor was failing. He said that it was a common problem with the LG refrigerator. He said he had several compressor failures in them a year and that nearly all of them were less than 3 years old. The repair cost is more than it is worth. I am just going to buy a new brand. I also tried to contact LGs technicians to confirm the problem. They wanted $30 to discuss this with me since it was out of warranty.

We purchased our LG Tromm 3 years ago. The first thing that happened was the boot on the opening that the door fits into ripped. It was replaced with a generic part because LG apparently stopped making the original boot. The repair person, recommended by LG, came and installed the new boot and it didnt fit properly. After he left, we did a load of wash and all the water drained onto the laundry room floor and down into our finished basement. They came back with another boot, apologized but did nothing about the water damage and the second boot worked. The moldy smell is nonstop. We do a monthly bleach tub clean and have used the pucks you can buy to clean front-loading washers, but nothing works. I wipe out the fold in the boot constantly because gunk accumulates in it. I drain the washer from the little hose in the compartment at the bottom often and clean out the trap. My clothes smell awful. Im not sure on what to do with a 3-year old washing machine that makes my clothes worse smelling than before they were washed.

Lg top load washer - Every time I wash my white clothes I cringe, because I know that the next wash is my color clothes and thats when my problems begin. Nine out of ten washes one or two article of clothing have bleach mark on it. This machine is destroying my clothes.

We bought a $2500 stainless steel model # LMX 5307465/00 LG refrigerator at Home Depot which has had two issues in less than one year with the ice maker. Luckily, the water that leaked onto our wood floors did not completely damage them but we wanted a new fridge and were told NO. I think the customer service is lacking as it took over 4 days to get a repair person to our house and we ended up throwing away all the food in the freezer because it was ruined due to the refrigerator issue. I will NEVER buy any LG product ever again!

We have an LG LRE30755ST that we purchased in May of 2007. It was manufactured in April of 2007. On April 6, 2012, while cooking dinner in the oven, a loud humming noise started and we noticed there was a fire inside the oven. I immediately grabbed the kids and ran, and my husband shut the oven down and grabbed the extinguisher. After it cooled down, it appears some sort of wiring between the warming drawer and the bottom of the oven caused the fire and it burned a hole through the bottom of the oven. I contacted LG about this, even though it was out of the 1 year warranty and the only thing they had to offer was to send out a technician to perform a diagnostic test for $89. I told her there was nothing to diagnose, there is a hole burned in the bottom of my oven, it needs to be replaced. The agent simply said, Im sorry for any inconvenience this may have caused you. We are furious as this is a very dangerous product and have seen several other reports of the exact same circumstances, yet the product has not been recalled, simply/conveniently discontinued. If we had been in another room, this could have been a major fire and done damage to our home. LG needs to be held accountable for their poor products.

Ive had this unit for about 15 years and am planning on upgrading to convection/microwave. But only because Id like convection too, its a great unit and has never let me down. It is an LG Intellowave Sensor, and has extremely useful settings for both cooking and defrosting.

I needed a refrigerator badly mine had broken down. I went to Best Buy to purchase. It was the perfect height for the space I needed. About a month later it was leaking badly from the back area to all over my floor. I called the company they asked questions like do I have central air to cool down the fridge because that is likely the cause of the leaks. Im not happy it was a new fridge so it should not leak. A year later same problem.

Let’s see. So my French door fridge (model # LFC25770SB) is only 2 years old. Weve had it since May 2010. It was bought brand new from Home Depot for our new home. It has worked fine until 11/14/2012. I came home from work and the entire bottom cavity (freezer) was thawed out and everything completely ruined (my Thanksgiving meal, since we went shopping a few days prior)! The freezer isn’t keeping anything cold, so therefore neither is the fridge! The fridge was 47 degrees when I got home! I called LG on their emergency line the night it happened and was told that the food that I lost would be covered in part. Not the case! They refused to cover anything. I have to wait up to 3 weeks for a new part, which I have to pay out of pocket for, and the labor that is included in fixing this part! Needless to say, a 2-year-old fridge was obviously a piece of **! I lost over $500 in groceries, not to mention the insulin that I had in the fridge because I’m a diabetic! LG lost this customer! And I doubt they will care to do anything! All they say is they are sorry! Must not really be sorry, because I should have gotten a reimbursement for some of the product lost because of their ** appliance that broke after, seriously, only 2 years! Do something LG!

This is the absolute worst washing machine ever!!! It never gets through a cycle without numerous error messages. The place we bought it refused to take it back within a week of purchasing it. The LG repair man came and it was no better. It is supposed to be high efficiency. Sometimes a cycle will last for hours with all the error messages and then it resets the timer and goes back to earlier in the cycle. I HATE this machine and it should be taken off the market.

In general I would rank my LG dutch door bottom freezer better than some other brands and comparable to the best brands. I would have no hesitation to purchase an identical model in the future and suggest that those needing a replacement refrigerator consider LG when considering the various manufacturers.

Have a LG Dishwasher Model LDS4821ST. After purchasing this and about 2-3 months later notice a bad odor. A few days after cleaning dishes it smelled like something died in the unit but the smell was inside. After putting off calling LG I could not stand the smell any more so I emailed them. They e-mailed me back with recommendations such as Check your disposal for odors and try putting in vinegar and run a cycle with no dishes. Did not help the odor still there.A few days later this was still barely in warranty. I emailed again and they gave me a claim number and a repair service to call, the service guy said You still have to pay and that claim number is a conversation number not for me to charge LG. Repairs that would cost $300 and replace a part is up to me and you will not have the odor again. Yeah right I think it a bad design on the draining system that bacteria starts to develop. They do not stand behind their products. I even stated in second email that if the service guy says its my fault I would pay for the call. At this point I am probably going to buy a different brand. My KitchenAid lasted for 12 years with no issues.

We purchased this dryer from Lowes in Round Rock Texas in February 2016. It was functioning properly until about a month ago. You would hit the power button, select your cycle and hit start. It would chirp and die immediately. A tech came out, said it needed a board. He ordered it and it came in and was replaced. Worked for a day or two and did exactly the same thing. He then stated that the power from the breaker box to the plug had some sort of power fall off.I called the electrician who verified no issues with the power. The LG Tech came back, the problem was not fixed and he stated the same thing. I called the electrician back. We changed out the breaker and the plug. Everything was working as needed but the dryer still would not start once the start button was activated. The tech is coming back tomorrow to check the system. I will repost if we are not successful. For a dryer that costs $1200 this is simply unacceptable.

I bought this oven for my husband in December. In July he cooked a pork roast in the lower oven. The area between the 2 panes of glass filled with grease and condensation. We looked at the top of the door and it is designed without any type of seal to prevent this from happening. I called the company and they said this is a maintenance issue and not covered. There is absolutely no way to clean this awful looking door so now Im left with a new oven that looks 30 years old and dirty. This is a terrible design flaw and no business should carry LG if they dont stand behind their products. The oven looked very pretty in the store with its blue interior, but, unless you never plan to cook I would not recommend even considering this oven. Wish I would have read these reviews before my purchase, thats what I get for impulse buying. Ill now be back to Best Buy shopping for a new oven and giving this one to the scrappers.

Replaced our Elite Kenmore (LG) with new LG. Very happy with updated features. The new LG agitates the clothes much more than the Kenmore, thus clothes are cleaner. Only dislike is machine is louder and water pump is little annoying, if in a laundry room where door shuts all will be good.

I bought an LG smart inverter refrigerator 2 years ago, about a year ago the ice maker started making the ice taste disgusting so we stopped using it, around 2 or 3 months ago we started smelling something like a sweet chemical almost like antifreeze, everything that comes out of my refrigerator now tastes like chemicals, we haven’t enjoyed a meal in weeks and my kids have damned near stopped eating altogether. I have a technician coming out next week and I sure hope this is rectified.

I bought these appliances a 1 1/2 years ago. The upper dishwasher rack is full of rust and peeling. I called LG service to complain and they promised to send me a new rack... That was 3 months ago..Still waiting! The electric range is also junk. When the burners are turned on they immediately go off, so you have to stand there and push the knob in again and again to get it to cook anything. These stainless steel appliances were not cheap. Anyone thinking of buying LG appliances should rethink the purchase. I will never buy another LG product.

I purchased an LG washer and dryer at Home Depot in 2013. I also purchased a 3-yr service contract. So its four years later and the washer vibrates and the tub hits the external walls of the washer. I called LG FOR OUT OF WARRANTY SERVICE. They would come out and fix the washer for 307.80 including parts. A flat fee. Service would be performed on June 1st. Today is June 1st. Called the service and they did not have a record of a scheduled repair. Called LG. They called the provider and confirmed that I didnt have a scheduled appointment. They would cancel and I could reschedule. Nope, just refund my money. After several calls including transfers to other departments and hang-ups, I found I could not cancel over the phone, but must e-mail some other site and apparently beg for my money. Contacted other site by e-mail (No reply). Called my credit card company to protest the charge. Sent another e-mail to cancel the order. Waiting for a reply from LG. READ OTHER REVIEWS ON SITE, DONT BUY LG.

LG Truebalance Washing Machine - This washer came with our home when we bought it. I can see why the previous owners left it. This is truly the worst washing machine I have ever used. It never finishes a load without being unbalanced. I cannot wait to get rid of it and so glad I didnt buy this machine!

Updated on 09/10/2019: Update to my previous post. After a week of having the parts the Puls technician finally showed up and installed a new/different compressor than the original. Install went fine up to the point he told me it required a new software upload before we could plug in the refrigerator, which he has not received yet. Now another day has come and gone with no working refrigerator (two days after replacing the compressor). What a major undertaking this has been! I had to call on behalf of the technician to get the software ordered and Puls is telling me that it was LG that was the hold up. What a nightmare of an ordeal. You would think LG would know the software was a requirement and would have sent it with the compressor. Nope, no such luck! What horrible aftermarket support. Think twice before buying LG... Original Review: I have loved my LG fridge until it stopped working. I called LG and they asked a few question and figure out it was a closed system or compressor issue under warranty. They shipped me all the parts needed (good for LG) but Puls Technologies Inc. dropped the ball and did not have a tech show up as scheduled. So they told me it would be the next day, then they called back and said the soonest would be in three more days on Saturday. My question is, can I get a technician on my own and have them do the repair and send LG the bill? A week without a refrigerator is not a fun thing to deal with. After reading more on LG refrigerators, I see this seems to be an on going issue. Wish I knew this before I bought the fridge and an LG dishwasher. Lets just say, I wont be buying a matching oven and microwave from LG.

I am quite disappointed that my french door fridge stopped working with having it less than 4 years. The repairman knew exactly what the problem was when he saw the make/model. He said he has repaired oodles of them. Even though the parts are covered for 10 years the cost for labor is $550. I read online that there was a class action suit but the one I was looking at was dropped. If anyone else knows of a current one I could join please let me know. I dont know that I would feel comfortable every purchasing another LG product.

Bought a house with a LMXS30776S (2015) Double door fridge. Stopped cooling, Contacted LG, Parts covered under warranty. Labour is not. Paid $485 to have Compressor and Evaporator Replaced, still not working. Since then Condenser, motherboard, Defrost sensor, and other parts have all been replaced. Still not working. 4 Calls outs over 5 weeks and still have a warm fridge and freezer. Call centre couldnt care. I will fight with LG until this is fixed and I doubt I will ever buy another LG product again.

Updated on 11/13/2019: Another 2 days have gone by and it is 4 pm and the LG service people have not shown up again. Consumer Affairs keeps say there are holding things up due to the fact they cannot find our refrigerator by the serial number. I would like to take a picture of it, but they don’t tell me where to send it. My husband send a copy of our receipt over a week ago, but that doesn’t seem to be enough! We have been without a refrigerator since October 3rd- guess my next step is The Better Business Bureau. Every day they promise something it it never seems to happen. I lost over $400 in food plus 6 weeks of eating out. My house is up for sale and how do you think a non-working refrigerator looks to people looking at our house! LG Service is the worst.Updated on 11/11/2019: This is a follow up to a previous review.... After 6 weeks without a refrigerator we were scheduled service for the 3rd time, today between 1& 5- took off of work again (they told us this would be a 3 hour repair) and guess what they call us at 1:30 to cancel our appt for today! Will never buy another LG product just because their set ice is so bad!Original Review: On October 3rd, I called for Service on my LG refrigerator- they did some sort of scan from my phone and told me the refrigerator was fine and I must have left the door ajar and that is why things were warm and ice was melting. I was told to unplug my refrigerator for about 15 minutes, plug it back in and keep door closed for at least 6 hours and I should be fine. I went to bed, got up the next morning and everything in my freezer was thawed and refrigerator was warm, so needless to say I had to throw away hundreds of dollars worth of food.I called again, they wanted to send a repairman out the following Monday and not before, well we were leaving town Sunday for my son’s wedding. Service was then scheduled for October 18th. When they came on the 18th I was told I needed a new compressor on my 3 year old refrigerator which was still under warranty. But it would take them 10 days to get the parts. Service was set up for October 28th between 8 and 12 and I was told it may take 3 hours, so I took the day off of work.Well, the 28th comes but only 2 of 3 parts had been delivered, so they did not come. Then it was rescheduled for today 10/30, but parts still are not in....after many phone calls and not getting any real answers - we have asked for a new refrigerator they say you have to have 3 service calls for the same complaint or if they can’t get the parts from 30 days after service call. Well even though we called on 10/3, the 30 days starts on 10/18 when the service man actually came to our house. So, apparently we have to wait now til 11/18 if the part doesn’t come in - that is 6 weeks without a refrigerator. I will never buy LG again!

Never had a dishwasher to work so well, it not only cleans well, but to maintain it is easier than I would have thought. I would buy another LG Dishwasher- I have had top brands before and they didnt even compare to what this one does...

This is the second time our fridge has broken in 4 years. They sent a tech three times to my house. This last go round to do whatever he did - and it did not fix the problem. How many times are they going to pay these repair people before they decide to cut their losses and just get us a new fridge. I wish they could just give us cash replacement value and we could buy a different brand - because LG is terrible.

My refrigerator was not giving cooling before 2.5 months (Apr-2019). I registered complaint with **. Since two months below steps has been taken and still not resolved - in process. (I cannot use refrigerator in summer). Engineer came and suggested circuit issue. Again he suggested circuit is ok, but compressor need to change. We replaced compressor and paid nearly 7000 Rs. After checking for 24 hours at LG service station, delivered to me and within THREE days not giving cooling in down part (ice cooling part is ok). Now since 20 days service center (Shahibaug, Ahmedabad) person is telling me the specific part (heater/sensor) need to order. To order that part, I need to register a new complaint. I have registered it and provided **. Still waiting for the solution. PLEASE PLEASE PLEASE HELP ME TO REPAIR MY REFRIGERATOR ASAP. THANK YOU.

Purchased LG fridge LFC22770 in 6-2014. Two months ago food began to defrost in freezer. Called their service. The touted built-in diagnostic signal did not transmit a code. Was given phone number, after a 45 min. wait, to a TV repair business. What a joke. This morning we smelled burning electrical odor. My husband removed back cover and sparks were shooting out and wires had already melted. Imagine if we had gone to work or been on vacation?! Total hazard. Could have easily ignited cabinets next to and above unit. What if this had happened while we were asleep! The nightmare of the repair or replacement still awaits us as this is Saturday.

We purchased a top load True Balance model WT4870CW early July 2013. No need for repair just yet but I cannot imagine we will remain unscathed. Countless UE warnings and subsequent UE shutdowns despite manually redistributing load and sorting by evenly weighed items. Water hammer on our plumbing from rapid cycle solenoid function when not experiencing uneven load. We will continue to hope for best while querying the web for updates and solutions (yeah... sure). Its crazy to hope for and experience elation just because the machine occasionally runs back to back loads trouble free. Our Whirlpool washing machine which this LG replaced gave us 19 years trouble free.

LG Washer WT5001C - This washer was recommended by Home Depot. I had no idea it was a Korean made machine. I was told it was a GE brand that had great reviews. Shame on me for not checking. Luckily I purchased the 4 year extended warranty. It is by far the WORST machine I have ever had. I have had repeated service because it is never in balance and ALWAYS take over 90 minutes to do a simple load. I have been told, I put too few items in the machine. Next service call told I put too many clothes in the machine, next service call I was told I didnt know how to load a machine. Seriously I have been washing clothes for over 35 years! Finally a good local service company was assigned to come out and they replaced the Core control board and the Display board. NO CHANGE. Finally called again for warranty service only to find out there is a major part recall on many of the models so if you havent checked you might want to. Of course finding someone authorized by LG to come out is the next joke. Their service departments are as bad as their washers. This is simply a poorly built product that should be totally recalled and no longer sold. Major retailers should be ashamed selling this to consumers. There is no doubt I will be donating this machine as soon as I get close to the expiration of the extended warranty. I would gladly participate in a class action against this company.

LG customer service is almost as bad as their top load Washer. Machine grinds, bearings are shot. It rusted at the fill reservoir & top lip. LG service asked to hear it over the phone. I think we should all join in a class action lawsuit as LG knows these are all defective. We bought ours at Best Buy (huge mistake) as their extended warranty dept says 2 weeks to get parts before even seeing the machine.

LG WT4670CW Clothes Washer - This machine is alleged to be self balancing. If it fails to spin in out of balance, it refills the tub, churns a bit and tries again. It may do this several times and not succeed. At which point it leaves it up to the user to shuffle clothes or remove clothes to continue. It is likely to fail again and go through additional cycles attempting to balance. This uses immense amounts of water and time. If it fails completely it may leave the tub full of water with no manual way of emptying it to start over. This machine is supposed to allow the washing of 10 pair of jeans or your bed spread or whatever. Good luck. This particular model is quite poorly designed. At something over $500 this item is a one year throwaway. We replaced an old front loading Gibson with this that was ten times the machine this is. We paid $100 bucks for it at a yard sale. I dont know about other LG models but this one is very poor.

I brought a LG double oven stove LDE5415 beautiful looking! Not impressed. The stove knobs are on the front and are very easy to turn on, accidentally by pressing them. This is a very dangerous, as it has happened to me twice! The oven racks are hard to put in and the easy clean feature doesnt really clean up messes easy! I have email LG and havent heard from them on the issue of the knobs! I would think that a company like LG would put some kind of safety feature on the knobs!

Havent even had this microwave for 2 years and the clock is already broken, light stopped working inside and it was a expensive microwave to buy. Should have stuck with the one I originally had. Was cheap but never had an issue with it.

I needed a fridge at the time it seemed like it was it the best quality fridge out there for the initial price so I really cant complain. It really does run well and efficient. The ice machine is my favorite part. Also the fact that it is a stainless steel appliance means it is easy to clean and just be wiped off for a fast and easy finish. Its an ok fridge all around but the cons would be it smudges easily. I have kids so that is a big concern with me since I dont want people coming over to my house and seeing a dirty fridge people would think Im a slob who doesnt clean my own house. Also the ice machine can be pretty loud but all around its an ok fridge so I dont have any major complaints.

The rollers on the bottom tray do not stay on track and as result it has to be lifted to move it in and out. This dishwasher was purchased after reading the reviews and installed in a new home.

The LG 4715 is the worst appliance — not oven, appliance — I’ve ever bought. One would think that there would be a simple way to set the temperature and turn it on. After all, isn’t that what 99% of consumers want from an oven? Good luck. Whoever designed this oven was more focused on the cute noises it makes, not its basic functionality. And the instructions are even worse. Plainly, whoever wrote the instructions never actually used this oven. Seven years of higher education, plus a year as a short-order cook in a commercial kitchen, and it still took me a half hour just to turn the damn thing on. Calling the company led me to a voicemail. They’re closed at supper time. Trust me — look elsewhere.

We purchased a top load LG Wave Force about 5 years ago. For the past few years, I have noticed brown flakes on my clothes, especially white ones that I need to hang dry. The multiple times I have called LG to complain about the brown flakes on my clothes, they said no one has complained about such flakes. I had a repair guy come out and he took the metal piece out from the inside of the washer. The underside was so disgusting with nasty brown slime. He said there is no way to get the drum out without dismantling the entire washing machine, which he did not recommend. I scrubbed the metal piece he removed and took a soft brush to the underside of the barrel through the inside of the washer. I was never able to get all of the gunk out but it did get better. Now it is back to how it was before with nasty gunk again. I clean the washer every week with Lemi-Shine. I have tried everything. I hate this washer. It has ruined so many of my clothes with brown gunk stains. And the fact that LG says no one has ever complained about this issue is a lie. Two of my best friends have the same issue. I hate hate hate this washer and LG for not keeping track of the people reporting the EXACT same issue I am having. Do NOT buy this washer or the Kenmore version of it.

We bought our top loading washer from Home Depot about 4 years ago. Thank goodness we invested in the extended warranty at the urging of the Home Depot salesman. I am sure he had heard many complaints about this brand. We had the washer less than a year and the drum broke. It took more than 11 days to get the washer fixed. I have 6 kids. Think of the laundry! Nightmare! The customer service could care less that having a broken washer was a huge inconvenience. Also, what does that say that MANY people were having issues with their machine and the wait list for service took 2 weeks?Fast forward 1 year and now we are dealing with a broken pump and the washer will not drain. We are on day 14 with a broken washer. The part has been ordered but LG did not rush it so we are literally at the mercy of freight shipping. We still have those 6 children. Laundry = Nightmare! Aside from the mechanical failures, the washer does not get our clothes as clean as our old, top loading washer that we had for 18 years. We often have dark brown mold splotched streaked across our clothes, sheets and towels. I bleach a lot and the musty mold is still an issue. I am continually cleaning the mold from the rubber seal. This is an awful appliance. Very disappointing! It is an expensive piece of junk. I do not recommend anyone purchase an LG washer unless you are a glutton for punishment.

Weve had the UE issue since we bought the LG top load washer and it has gotten progressively worse. LG customer service is willing to send out a tech for $300, are you kidding me?? Make a product that works! Weve only had the washer for a few years and its had the issue since the beginning. This issue seems to be pretty wide spread and is causing consumers to waste water and endless hours trying to get a load to wash properly. This needs to be a recall or it will soon be a class action lawsuit.

Bought washer about 4 years ago expecting it to last 15 years or more like the previous one. Suddenly completely stopped working during a wash cycle. Replaced the main control board, but now it goes through different cycles for the same program and some of the features dont work like before. LG wouldnt stand by their product. Dont recommend it, as they dont seem to care about the quality of their product.

Model WD-10165FU - I am a South African customer and we have a 9 year old LG Front Loader washing machine (in excellent condition) which has been giving trouble for some time. The problem has been intermittent completion of wash/rinse/spin cycle. I had to resort to taking back cover off and manually coaxing the pulley/V belt to turn the drum. At times during the wash cycle the water would drain out but no amount of coaxing would induce the machine to spin.Today I called out an L.G. Electronics technician who, after checking the brushes in the motor, told me that the problem lay with the P.C. board but then informed me that P.C. boards for this model had been discontinued and there was no other P.C. board which would work. And then the coup de grace - he said I would have to buy a new washing machine. Is there any reason for me to feel totally dissatisfied with L.G. products! I feel that L.G. Electronics have erred badly by not ensuring that such an important part is readily available. I now have to discard an otherwise perfectly working washing machine and outlay big money for a replacement, which most certainly will not be another L.G.!

Im wondering if anyone else has had this problem with an LG washer. Both the service tech and the LG customer support techs said theyve never heard of it. I just discovered a few days ago that the machine does not add any water during the rinse cycle!!! Who knows how long Ive been wearing clothes and using towels that havent been rinsed. The tech replaced both circuit boards but it still does not work. LG insists that because the tech said that it does add a small amount of water there is nothing wrong.I tried to explain that a cup of water at the very end of the rinse cycle, which does not ever agitate and immediately drains out is NOT how its supposed to work. The tech said he doesnt know how much water is supposed to flow into the machine for the rinse cycle, but as long as something goes in, it means its working fine. Seriously? Im done being angry... just going to throw it out, but Im wondering if anyone else has had the no rinse water problem and if you were able to get it fixed. Thanks.

I bought the LG dryer and a front load LG washer a few years ago. I have had many problems with both and when I have called lg customer service I have been treated horribly. I could barely understand the person as they clearly didnt speak English as their first language. I even told them that I would be filing complaints against them only to be told to go right ahead!! They could care less about their customer service ratings! I have also had a difficult time finding a repairman that works on LG and the same goes for trying to find parts locally. I was told that they didnt carry LG PARTS and it would take a very, very long time to get the LG PART in stock!OWNING THE ABOVE LG APPLIANCES HAS BEEN AN ONGOING NIGHTMARE!! All of the lettering on the washer rubbed right off right away as if the letters were erasable! I called their customer service only to spend 45 minutes and getting absolutely nowhere!! I was told to not touch the few letters were left as the warranty had expired! I asked if they could send me replacement letters that I would apply myself. As this was a defect and the warranty expiring shouldnt even be factored in! NOT a warranty issue! Its a product defect!! Typical LG customer service... they didnt care that it was a product defect! Was told I could purchase the letters from them!! UNBELIEVABLE!!!! I had hoped to be an isolated case?? Only to learn of many more cases like my experiences!!! (on multiple websites like this site!!) However, on a positive note... We have 4 LG flat screen tvs and knock on wood, theyve been awesome!!?!? JUST SAY NO TO LG APPLIANCES!!!