My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

Whirlpool W8RXEGMWQ01 leaks - It looks like the seal is not tight around the freezer box. They blamed it on my floor but I think its because the door sags. The door needs to be lifted about 1/2 to fit snugly into the freezer box opening. They came out three times but couldnt fix it, then they said it was my fault. Then I finally gave up.

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.

I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. After two years started rusting. It is rusting on the outside and now on the inside, that I cannot wash delicates or whites. I so disappointed. I had lots of confidence in Whirlpool. The model is wtw7300xwo... I call talk to whirlpool but got no help. Now I going to need to purchase a new washer. It will not be a Whirlpool.

It was on sale and the price was good for comparable refrigerators. The biggest problem is that instead of a simple dial to control temperature, you have to be a computer genius to figure out how to turn it to a different temp. even by the instructions. And the ice maker throws ice all over the floor even if you hold the glass up against the top. When I first got it, it made a very loud noise when it run, but that changed with time to a bearable volume. Everything seems to work well other than those few little things.

The oven has not worked correctly from day one. I have to use a thermometer plus after the correct temp is indicated I still have to wait another 15 minutes for the oven to reach the desired temp. Also have to set the temp for 25 degrees higher than the one I want. The burner that supposedly has two sizes in one is basically useless. Temps are not correct and sizes are misleading. There is a tiny groove around the outside edge of the stove top that gathers crumbs which are hard to clean out.

This fridge is very spacious in the fridge area. The freezer area is larger than a model with freeZer on top or a side by side model. The black stainless steel is very attractive and doesn’t show fingerprints. The controls for the fruit and veggie drawers are cheap. The drawer for meats and cheese is huge. Overall I like this fridge.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

ET8AHKXRQ00 - Contacted store where purchased brand new in box, also contacted Whirlpool Corp., was told no repair nor replacement could be offered. Paid $1,500.00, freezer still works but lower box stopped exactly 7yrs after manufacturing date and purchase. A lot of $ to pay for a refrigerator that costs more to repair than large purchase price. I am extremely upset with this situation and brand.

Purchased a new oven 06/2016- today, I had Sears come and look at the issue. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.

Whirlpool built in oven. This piece of junk quit operating 6 months after purchase a brand new oven. I have called numerous times only to be treated like ** on you guys shoes. My next move is court. I didnt pay 1150.00 for nothing. I purchased a then what I thought to be a best buy. Very very disappointed.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

5 years and 11 months ago I bought a 50 gallon gas, Whirlpool hot water heater with a 6-year warranty from Lowes. The 2007 water heaters were on sale, so I paid $329 for it. Within 6 months, I replaced the gas valve, and a few months after that, the thermo-couple went out and I replace that. Each time I called Whirlpool and got return authorization numbers for the parts, I still ended up paying for the parts plus labor. A year after that, the igniter went out and I had that replaced. Last year (the day before Thanksgiving), the thermo-couple went out again and I had to have that replaced - and it cost me for the part plus the labor - even though I had a return authorization number. I also replaced the water line connections/hoses to the water heater at that time. The customer service rep for Whirlpool told me at that time if I had another problem with the water heater, they would replace it for free - and the warranty was good until Dec 31, 2013 (this year). NOTE: Every plumber that has come out to fix the water heater and replace the parts stated that they see a myriad of problems with Whirlpool water heaters. They said the parts like the thermo-couples, igniters, gas valves, etc are poorly built and they replace them all the time. On Christmas Eve 2013 (two days ago), the water heater started leaking from the top by the valves - and so much pressure had built up in the heater the new water hose connections burst, spewing water all over the heater closet. I called Whirlpool the day after Christmas (today). At first, they told me they would not replace the heater as it was not in warranty and then I told them what I was told by the service rep last year. She finally agreed that my heater is indeed under warranty and gave me a replacement authorization number but she told me my warranty did not cover labor. I called Lowes. At first, they told me I would have to remove the old hot water heater myself and bring it back to the store in order to get my replacement. I am a 59 year old woman and I take care of my brother, a disable veteran. Although I am in good shape and healthy, I dont have anyone to help me get the gas and water disconnected and help me lift it into my Suburban. The man at Lowes agreed to bring out the the replacement heater and pick up the old one at no charge, but I will still have to pay $299 plus the cost of new hoses to have it installed. By the time the replacement one is installed, I will have paid a little over $1200 for a $329 water heater. I could have installed a tankless one for that, but I cannot see spending that kind of money right after Christmas. If I have one issue with this replacement, I will install a tankless water heater - and it will not be made by Whirlpool or any of its affiliates. My recommendation would be to steer clear of Whirlpool and their products.

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.Although the washer is out of warranty being 7 years old, this is clearly not a part that is subject to wear and tear. The part was clearly manufactured poorly. I looked on the internet to purchase a new part but it seems that all micro control units are out of stock. This makes me wonder if one should start a class action suit as my part could be one of hundreds that was poorly manufactured. I called Whirlpool to see if they would send me another part to replace the bad unit but they said that because the washer was out of warranty, they could not help.

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

Bought a side by side whirlpool refrigerator last year. Door seal has come unglued so the door doesnt close unless press seal back in Every time we open the door. For the expense I would expect the door seal to last longer than a year.

I’ve had my washer and dryer for a long time and it has been okay and it’s time to update. It has had its up and down and I may get another just after a while they are outdated and better appliances come along. Smarter people are making smarter things.

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.

Whirlpool side by side refrigerator/freezer Model #GSF26C5EXB. LESS than five years old and the ice maker is not working! Bought at Lowes. Great service. Out of warranty now. Lowes sent a repairman and it has to be replaced. I called Whirlpool and they said sorry. THATS IT? Ice makers dont ever last five years now? Unreal!

I bought a Whirlpool Gold refrigerator in 2010 from Lowes. Within months it had a Freon leak and Lowes had to replace it. I had bought the extended warranty. In 2011 a part had to be replaced twice due to excessive noise. Then the freezer got frost buildup on a coil in 2012 and again in 2014. I called Whirlpool and asked if they would pay for my next 3 year warranty. They said no, it was my responsibility after the first year. I would never buy a Whirlpool product . Do research, Whirlpool makes several brands.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.

Bought Whirlpool Dishwasher MDf760SADMZ including protection plan in November 2015. Product did not last even four years --top and bottom racks began falling apart-- and drain motor went out causing near flood in my kitchen. Disappointed consumer.

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

I bought a Whirlpool Cabrio a few months ago. Every time we do a load of laundry, the clothes are not getting cleaned. Dark colored clothing, including grey clothing, comes out of the washer with white residue, streaked all over the clothes. We have to rub the residue into the clothes to make it go away. If we attempt to dry it and do not get the residue scrubbed off the fabric, when the clothes get dried, there are white streaks in the clothes. This is extremely frustrating. We spend a lot of time getting the residue rubbed into the fabric every time we do a load of laundry.The local appliance store has told us that perhaps we are using too much soap. We have used nothing but the high efficiency soap, as recommended by Whirlpool, and have reduced the amount of soap per their suggestion. It is now to the point where we are using hardly any soap at all, in the hopes that we would not have to spend 30 minutes working on the clothes after every load. That has not worked. The white residue is still all over the clothes, and since we are using less soap, I dont think our clothes are actually getting cleaned.When we wash a load of whites, they arent getting cleaned at all, even when we use bleach. In fact, when I compare brand new undergarments with recently bought undergarments that have been washed a few times, the ones that have been washed a few times are noticeably different in color, they are actually starting to turn grey in color.I have used Affresh in the washing machine, per the manufacturers suggestion, numerous times. We had thought maybe that was the problem. But even the load right after the Affresh treatment leaves the white residue or does not get the clothes cleaned.This washing machine was close to $700.00, and I feel that for that amount of money, I should be able to expect clean clothes. I have never had a problem with a Whirlpool product before, so I had no qualms about purchasing this washing machine. At first, I thought maybe it just needed to get broken in, that it would stop leaving the residue after it had been used a few times. However, that has not been the case. I have tried everything I can think of to improve the performance of this washing machine, but nothing helps.When I contacted the local appliance store to complain, they suggested I cut back on the soap. I told them that I had tried that and it didnt work. They told me to use Affresh, I told them I did that. I asked them if they would take the washing machine back; let me trade it in for something else. I would even be willing to get a cheaper washing machine, I just wanted something that worked. They told me they couldnt do that. Even though I was still under warranty, unless it was broke, they couldnt do anything, and even then, all they could do would be to try to fix it. They couldnt take it back and give me a different washing machine.The experience I have had with this washing machine is the worst experience I have ever had with an appliance. I had always thought of Whirlpool as a trusted brand for appliances, but if this washing machine is any indication of how they now makes appliances, I will never buy another one of their shoddy products again; and you can guarantee I will be telling my friends, family, and coworkers not to buy Whirlpool products either.

Gas control not working. I have replaced the thermostat twice in three years. Now, the hot water tank pilot will not light. The igniter works; a new thermostat has been properly installed, and the pilot will not light. The gas is on, and the tank has functioned. I just want a new gas control.

Cabrio is our washer and dryer. Dryer had no issues in the last 7 years. Washer constantly throw UL or unbalanced error and stops. Rearranging clothes only works for another few minutes. First time under warranty, tech came and fixed it. Second time without warranty, I cleared some loose socks between the tub. Third time same problem. YouTube suggested to change the springs on four corners that hold the tub. $25 and problem fixed. Basically, if you are not an informed consumer you are screwed for $$ silly stuff.

I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

Aqualift technology does not work!! This is absolutely the worst product I have purchased from Whirlpool. The aqualift technology DOES not clean the oven, even if you clean the oven after EACH time you use it! I am not able to bend over and spend the afternoon in the oven. And even when I do, I cannot get this oven clean!!! Please DO NOT buy a Whirlpool stove with an aqualift technology oven cleaning process!!! You WILL be sorry!!!

Ive owned my Whirlpool appliances for almost a year. So far Ive had 4 maintenance calls for my dishwasher to be fixed (over and over) and once for my refrigerator. Yes, its currently under warranty, but Im afraid to keep it without an extended warranty due to all the issues Ive had with them. So, now Im going to be spending hundreds on an extended warranty. I will never buy another Whirlpool.

I have had my stove for 3 years and it works fine. However since I have become a grandparent, I have been extremely worried about the chance of being burnt. the problem is once you turn off the burner, it doesnt look any different than it does when not in use. It stays hot for a very long time however. Hot enough to burn or melt anything. There is no blocking a child from reaching up and touching it. I have placed a loaf of bread near it only to have it melt down the side. The burner didnt look hot at all. This was at least 15 min. after turning off the burner. Im not trying to cause issues but I believe this is a real danger, not only at the risk of someone getting a burn but also to the point of an entire family losing their home or even their lives. A simple flammable item being knocked over could start a fire. I ask that someone look into these risk.

The pilot of my Whirlpool hot water heater (model FG1H5040T3NOV) suddenly went out and I called in a plumber to check it out. He managed to restart the pilot and we had hot water again, but it went out again within 12 hours. He mentioned that I would most likely need a part called a thermo coupling and I should start looking for it. Well, I found this site and read one of the positive reviews that provided the WP toll free number, so I called. Talk about great customer service! Ben was amazing – he took down all my info and was very helpful. Even though the warranty expired years ago, he overnighted me the replacement parts I needed at no charge. And there’s no charge for shipping either! My plumber is completely anti-Whirlpool HWHs and now he will change his mind when I tell him how efficient they are. I also hope he doesnt charge me a bundle to install the replacement part.

This product deserves ZERO stars! I purchased a Cabrio washer - dryer in October, 2013. I have carefully followed the instructions for the washer. I am hugely distressed about the large amount of money I spent on a washer that is absolutely terrible, horrible, awful., no words can adequately express how bad this so-called washer is. The low-water washing has torn up all of my new towels in the matter of a couple of washes. It has completely ripped out the hems of the towels and pulled long ragged strings in the towel. And these were not cheap towels. I am mad at myself for not researching better before buying. I hope my complaint can save another consumer from the misery I am suffering because of this shameful product.

We have a Whirlpool Refrigerator, Model # ED5HHEXTQ00. And every shelf has cracked, the water and ice dispensing levers have broken off. Now our produce trays are broken as well. I do not recommend Whirlpool products to anyone. They will not stand behind their product! There is obviously a problem with the plastic used on the shelves and trays. I have read of others complaining of the same issues!Whirlpool! You need to step up to the plate and recall these shelves, and replace them for your customers!

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didnt. I started to think that it had burned, changed the light bulb. It didnt worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just dont work. And we are expected to pay for the repair! I dont think so.

Stainless steel fingerprints and rusting are terrible. The storage doors in the freezer have an open bottom which allows items to slip out which is annoying. The fridge has ample space for all my items without being overly huge for no reason. Great for 1-3 people. The rest is perfectly fine.

I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

My Whirlpool gas hot water heater will not stay lit. The thermal coupling has been replaced by my plumber. It did not help. This tank is defective. The product details are as follows: model # FG1F4949S3NOV, product # B07330262, and serial # **.

I lodged a complaint of Microwave problem on 05/11/2011, and up to this date (18/11/2011), I am still waiting for the problem to be solved. I have a 1 year old baby. We cook food for him in it. Due to the microwave not working, he is suffering.

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

Found a crack under a freezer rack from sidewall to back wall. This has caused the refrigerator not to operate properly. Every appliance I own is whirlpool. Bought in 2005. Also bought another in 1994 that is working fine. What surprise me is having a crack in freezer wall. Nothing Whirlpool can or will do! Was a lifetime Whirlpool CUSTOMER. GUESS WHAT? FACEBOOK I GO. 3309 FACEBOOK FRIENDS.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

I have been TRYING replace a damaged panel on a $10,000.00 Jenn-Air refrigerator for over 10 months now!! Whirlpool is the supplier of Jenn-Air - I have probably spent at least 3 HOURS on the phone talking with one rep after another who ASSURES me they will deal with my problem!! Last week I gave my credit card # to the rep - who told me my part was sitting there, waiting for my # to be shipped. When I asked why no one had called me to let me know, especially considering the amount of time I have been waiting - she said she didnt know. One week later, I call AGAIN to find out why my credit card does not show the payment. Only this time to talk to a fellow who says my part is still on backorder, and they used my card # to put a $1.00 charge against it - to hold it for when my part arrives.. BUT has NO IDEA when that may be! I feel Angry, totally discouraged, lied to, and used! I will NEVER purchase any appliances under the Whirlpool affiliate. This is abhorrent customer service - a $10,000.00 appliance and this is how it is dealt with!!! Bad, very bad!!

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

I join the many who have posted about the Whirlpool Cabrio Washer cracked lid issue. Our Whirlpool Cabrio WTW7800XW2 glass-lid washer suffered the same (inevitable) fate – cracked plastic on the lid at the hinge stress points, after the washer was beyond warranty. Same story - runaround/no help from Whirlpool. Finally bit the bullet and shelled out the $200 for a new lid. HOWEVER, I didnt want to just replace it and have the same issue down the road. I removed the spring-loaded units that support the hinges, hoping to just remove the springs to release the pressure. I found that the springs are integral to holding all the components together in this unit. These are extremely heavy-duty extension springs, so I took them to my hardware store (TrueValue) and found springs the exact same length, but with a smaller wire diameter and thus requiring less force to extend. I replaced the original springs with these (Century Spring Corp. - #C-143 - 9/16”x3”x.054”). The lid operates perfectly, and now there is very little resistance at the hinge stress point. The only difference is there is no longer a “damping” effect when lowering the lid - it must be lowered manually rather than being allowed to fall on its own. That’s a small correction in habit, but will ensure that the replacement lid lasts for the life of the washer.

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

When we bought our side by side fridge (model GD5RVAXVB02), the manual said to clean the condenser coils if you have excess dust and/or pet hair. We have both. We tried with the vacuum and with a brush but it is impossible to get to the coils because they run side to side instead of front to back. You can only get to the first coil in front. The rest cant be accessed from the front, sides or back. I called to find out how Whirlpool recommended they be cleaned and they could only recommend a vacuum attachment tool (8171579A) to clean the floor below the coils or a coil brush (4210463RW) that cant reach the coils! This design is meant to fail prematurely. They could have easily installed the coils running front to back so they could all be easily cleaned.

This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

Cabrio (h2low system) top load washer ..USA 120 volt - A true piece of crap... Bought 2010... Even when it does work, 5% of any load will NOT spin out... The damn thing will refill its tub with rinse water to redistribute load so as to get a spin out. SOMETIME month ago, thing just dies... nothing. Technician comes out for two hours its the shift sensor. Replace for 200+ bucks... done. Works for three weeks, dies, tech is back. 4 hrs... its a bad processor board. Ordered 140$ rebuild, comes in mail few days later. Tech is back, replaces board. We have smoke!! Looks like a bad motor part. I could go on... but why. Never ever buy one of these sorry pieces of dreck. Absolutely the worst. Poor quality even when it works. Horrible wash quality. Never again Cabrio. Remember it.

I have a 2 year old Whirlpool refrigerator with french door refrigerator on top & freezer on the bottom. I am now spending almost $700 to have a new compressor put in because Whirlpool wont back their products.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.

I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

My old GE was better. I have to clean my Whirlpools filter once a month due to hard water - was wondering why my plastic cups had a white film - that was why. I have to put the knives and forks with the points facing up. My old dishwasher I could put the silverware in any way I wanted in the silverware compartment. My old one was quiet/my whirlpool I can hear it from the bedroom????

Same old story! Whirlpool Cabrio is a lemon! I did pay a service guy to find out what the problem was - $70. I ordered a control board for $210, I still had the problems. I ordered bearings for $80. Yay, my Cabrio works! Well, this was all 4 months ago and here we go again. My washing machine is doing everything it was before I replaced the brand new parts. Im so mad! I spent $360. I couldve had a new washer, not a $1000 Cabrio, but who cares at this point! Anything seems better than this pile!

I purchased a Whirlpool Cabrio Washer In July 2014 for $937 cd. What a waste of my hard earned money! I have had nothing but issues with it since I purchased it. The retailer no longer sells them as they have seen nothing but complaints with them yet Whirlpool did nothing to help me as a client. It does not wash the clothes, there is such a foul smell even when cleaning it once a month as requested and the clothes comes out soaking and not rinsed properly. The technician came out and advised the washer was not broken. That is just the model. I have requested supervisors to call me back and most recently wrote the corporate office. I am out almost $1000 and in a situation where I have to go purchase a new washer as I just cant stand to use this product any longer. I am shocked they have not placed a recall on this model. What a poor product.

We purchased this dishwasher in June 2014 while putting home back together following fading of our home. Within 6 months of purchase the dishwasher was doing dry washes, and getting very hot touch. Whirlpool sent out repairman who replaced parts that had melted inside dishwasher and the control panel. This same thing happened 2 more times. A repairman came and repaired and replaced parts. In May 2016 it once again was running so hot that it burned hand when opened. Once again repaired but this time it started leaking from front dishwasher. When we talked to whirlpool they sent out repairman and assured us they would pay for any and all damage it had caused. They also replaced dishwasher with Maytag of our choice which they covered all cost. When installers pulled out the unit we learned the dishwasher had most likely been leaking the entire time, water damage up entire wall, cabinets ruined, countertops had been bubbling and separating from wall, floors ruined. We followed all instructions and had three contractors come to do estimates that were from 27,500-30,680. Whirlpool then sent outside adjuster because of cost. We have now received offer of 6700 and told we could take this or submit to our insurance company. Also we now have Mold in kitchen which they are aware of and we think the flooring is now rotting and breaking.

I have had two Gold Series dishwashers before but the model number I used had been discontinued so I purchased the W10491035A about a year ago in 2013. It has to be the worst dishwashers I have ever had and we have used them for forty years. Its loud. It won’t dry the dishes, and unless you wash I dont mean rinse, most of dishes are not clean, and that is with the recommended detergent. Whatever you do I would suggest not buying this dishwasher. I dont even know why they would offer a machine such as this.

I’ve had the dishwasher for at least 3 yrs. if not longer. I have a long history with Whirlpool products and so far I haven’t had any problems with my past purchases. They normally wear out from age because if you take care of it normally they last for years.

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

We purchased a Whirlpool Cabrio Washer Model WTW7340XW0 type 580 Serial C02770464 and a Whirlpool Cabrio Dryer Model WED7300XW0 Type DSSA-ELE-2406026-EL54 Ser M02717021 in 2010 for over $1,700. Included was a 3-yr anything goes wrong, well replace for free warranty. A month after the purchase, we lost our home and were forced to move. We put the new appliances in storage and they have been there ever since. From the day we purchased the washer, we never got a clean wash out of it. It seemed it used about a teaspoon of water. Clothes were never clean... We had many other problems at the time and both washer and dryer were put into storage.Today, the warranty has long expired and I happened to check on the ConsumerAffairs site to see if there were any comments regarding whirlpool Cabrio washers... WOW! 1600 negative comments and not one positive. Later, I realize we made a $1700 mistake. My question is do I have any recourse? Please advise.

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

Favorite feature is the double oven. Both ovens are separate self cleaning. Top oven smaller, perfect for a pizza, cookies, small stuff. Great features for entertains, multiple foods can bake at same time. Ceramic top easy to clean, boil overs cannot seep under anything. I have had this oven for over 10 yrs, minimal repairs.

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

I purchased a house with Whirlpool products installed. The refrigerator wasnt too cold but working for the first 2 months. Then the ice maker stopped working, the freezer stopped working and now nothing works. I have been through 4 service calls, I repaired that took almost 2 hours and the refrigerator is still not working. I have spoken with numerous Whirlpool representatives and they were like robots with respect to their response. There is a chain that they adhere to and once you have spoken to an executive at their corporate office, no one else can help you. Now I am trying to reach that executive and there hasnt been a response. I havent been able to have food in my refrigerator for over 3 weeks and counting. Imagine, eating out for breakfast, lunch and dinner for this length of time. Christmas - no refrigerator, New Year - no refrigerator. A consumer who makes a purchase in good faith should not be put to this kind of agony while trying to remedy the situation. I dont know what happened to their customer service but it is nil. From my own personal experience and in my opinion, Whirlpool is not a company that cares about their customers, just their profits. I am at a loss . What are my options as a consumer?

It is a very reliable and efficient washing machine. I enjoy the energy saving features as well as how clean my laundry is, no matter how soiled they may be. I would definitely recommend a Whirlpool washing machine to a friend.

Whirlpool freezerless refrigerator quit after 17 months. Bought it brand new. APPLIANCE INFORMATION. Merchandise REFRIGERATOR. Brand Name WHIRLPOOL. Model Number WRR56X18FW02. Serial Number U90502841. Highly disappointed!

Thirty minutes into running the oven self cleaning cycle for the first time, the middle pane of glass exploded! Weve had this range two years 4 months, and didnt buy the extended warranty. I contacted Whirlpool and they acted like this was the first theyve heard of this. I inquired on the class action law suit in New York from 2012, the year we bought ours, and they had no comment. They were willing to sell us an extended one year warranty and we pay for the service call for only $332! I declined and will never buy a Whirlpool product again.

Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and its just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

Their water heater is the worst ever! I will never buy another Whirlpool product. We purchased our water heater on January 17, 2010. We had to have the entire electronic system replaced in August 2011, including the lower element, control unit, thermisol, and electronic. Now, just a few short months later, the system is not working again, plus, the containment unit failed, flooding our basement. When we called Whirlpool, we were treated callously and rudely. Now, we have to pay to have the old unit removed, and a new one installed (they told us to throw it in our trunk and return it to Lowes, as if). Why did we pay to have this warranty when both the product, and the warranty are junk? Never, ever again! While Im at it, I should add that our range, and refrigerator are also made by Whirlpool, and those too, are pieces of junk. I guess were bucking up, and scheduling a new installation. If there are any further problems, I will be contacting an attorney.

l will never buy Whirlpool appliances again, nor do I recommend to anyone. My wall over was 1 1/2 yrs old with a worthless 1 yr limited Warranty. I had Total Appliance from Cleveland do the repair, the only ones I found at the time that would work on this type over with a Digital panel. I think the engineers think we all live in Silicon Valley. Unfortunately the cost to repair after I cleaned the oven for the first time was $384.00 to unlock the door and 2 trips and he had to remove the door to replace 2 fuses so the door and panel would work! Im afraid to clean them oven again..I called Whirlpool and the first wait time was 70 Mins... I put the phone on speaker, finally I talked to 2 Customer Service men to no avail. He basically said my Warranty was up and nothing they could do! I said I was going to complain on Social Media and he didnt care! Go to Consumers Digest before you buy any new appliance! PS, I also went on YOUTUBE and you can see all the TROUBLESHOOTING ON MANY APPLIANCES!

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the UL code, which indicates the load isnt in balance. Ive been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowes receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought Id only have to deal with the UL code. Boy was I wrong?!Now Im two weeks away from my warranty expiring. Im getting the F51 error code again! This washing machine is an $800 piece of junk! Hopefully, I can get the Cabrio repaired before my warranty expires in two weeks. I do a lot of laundry. We are a family of six. So, I know Im hard on washing machines but come on. Shouldnt an $800 washing machine last at least two years? Im not even a full year into owning this junky washer and Ive had two breakdowns! In my opinion, this washing machine needs to be recalled and people need a reliable replacement or refund.

I purchased a Whirpool fridge five years ago. To date it has had 7 repairs. The latest round has lasted over five weeks and the expensive warranty I also bought is about to run out. The repair man is on his third repair and I havent had refrigeration for five weeks. In the meantime they wont replace the fridge, and it takes two weeks between scheduled visits by the authorized repair man.

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

Whirlpool, shame on you! I purchased my Whirlpool Cabrio pair from Best Buy in 2008. Ive had repair technician after repair technician out over 7 times! The washing machine must have been designed by a 3-year-old! Whirlpool, youre getting greedy and youre making your products CHEAP! I know this is fact, I have a 15-year-old side by side in my garage made by Whirlpool and it works great! Fire your 3-year-old designer! I will NEVER buy Whirlpool again! After all said and done, this pair has cost me total purchase and repairs over $4,000! And Now my bearings are bad! Thank God for YouTube! Im fixing it myself this time!

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.