Whirlpool Gold microwave quit heating after little use. We moved in house one year ago, microwave 6 years old. Spoke with Timena customer service rep. She took my model, serial info and clearly explained this model had defects and they would replace for free even though 1 year warranty was up. Delivery staff would call within 24 business hours. After 4 days I call back and get Mia rep, she claims I was disapproved for new unit after all?? I spoke to 2 supervisors above her Karin in Tennessee, and another. They claim I was mistaken??? I said, “Look up the recorded call and you will see the message is clear... They acted shifty and claimed I should buy a new starting at $1399!!! They would consider small discount?? Their rep was clear at first then they failed to back her up. Terrible customer service. Lied etc. Never buy Whirlpool!!! They are cheap and don’t stand behind reps. Awful company!!!

It’s just a month old not even - and the dishes are not coming out clean. The cups are stained and I don’t feel it’s clean as it should be given it’s a brand new machine. I would not recommend this particular brand in Dishwashers.

I purchased the Stainless Steel, side by side with water and ice dispenser, model #WRS325FDAM04 on 11/30/16, paying over $1,600 for the refrigerator. We had trouble from the beginning with the freezer door not closing all the way. When the repairman came out, he said the entire door had to be replaced, as it was warped. Since then, one by one other items are breaking in the freezer and refrigerator. The plastic casings holding the glass shelves have broken on all three shelves in the refrigerator, the wall of the refrigerator and the freezer is cracked in several places, the ice bin has a hole in the bottom, where the device rotating the ice out broke and now when used, ice falls into the freezer, and the bins in the refrigerator have broken as well as some of the door shelves in the refrigerator and freezer.I called Whirlpool before posting a review to provide them an opportunity to at least offer to help in some way. Their response was due to so many pieces missing/damaged they would not be able to help in any way at this time. I purchased a Whirlpool product as I expected I was purchasing a quality product with quality workmanship from a reputable company. I have been sadly disappointed and will no longer support Whirlpool by purchasing any item manufactured by them and will share my experience at every opportunity.

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

Weve been in our new home less than a year and a half and our brand new Whirlpool French door fridge is dead. Service is a week away. Updates to follow.

When our home burned down, had to get a manufactured home. Orig. refrigerator size was 32 cu.ft. This one that came w/ the house is a lot smaller. Weve has issues with ice dispenser several times in the 18 months weve been here. But I would recommend this size.

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

Whirlpool Double wall-mounted Oven model#WOD51EC7AW05. Have had nothing but problems (at least 7 problems). The 1st one is a potential fire hazard. Porcelain/enamel shattered on bottom interior panel of BOTH ovens in less than 60 days (exposing underlying metal to rust). Cracked in an odd stress-pattern that indicates the metal expanded during heating, and the porcelain finish did not tolerate the expansion. The lower oven had only been used 2X before I noticed the fracture pattern. Obviously faulty design; a manufacturers defect. Whirlpool claims it is cosmetic damage and when porcelain eventually flakes off, they will send me touch-up paint. (If I dent the outside of an appliance with my wheelchair, thats cosmetic damage. Its a manufacturers defect if the damage happens during normal operation. The appliance damaged itself, not the user.)The preheat function does not work on either oven. The oven indicates it is 350-degrees, when it is actually 125-degrees. Repairman says this is normal; ignore the indicator and navigate by store-bought thermometers”. The temperature can vary 50 degrees on either side of the actual setting (thats a 100 degree range!). Between the faulty preheat and the wide range in temperature, it makes it very hard to bake bread or cake.The rest are annoying problems: The timer is a single “beep” (not even very loud), followed by another single beep every minute. This is not much help if you are folding laundry while the cookies bake. The windows have so many dots on them theyre not clear enough to see how the food is cooking (or read the store-bought thermometers) without opening the doors. The oven produces a lot of steam that fogs up the windows (Ive never had this happen, and Im past the half century point). The exhaust fan is loud and it blows hot air into the drawer under the oven (another potential fire hazard). Dont buy this oven. It has several design flaws and Whirlpool does not stand behind their product.

Im a renter, and I know the landlord purchased the least expensive stove for this apartment, but that shouldnt mean one has to absorb ongoing off-gassing fumes for well over a month now. The stove was installed 2-18-17, and its now 4-6-17, still havent been able to use it. Is this really off-gassing or is this what Americans have to contend with now! Oh and theres the little sticker that says Made in America and in small print it says designed and assembled in America, but no mention as to where the parts came from!!! The only reason Im giving even a One Star rating is because I cant continue through this review without at least marking one star.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.

Weve had this washing machine only a few years, and our household of 2 probably averages 1 load of laundry per week. Weve always had the same problem everyone has with the detergent stains on clothing and having to rewash loads, and the only remedy weve found was using the oversized loads setting and rewashing a load. The last straw was 6 months ago. It quit going through a complete cycle and would not spin out without resetting it. Then it quit spinning out at all. Service Guard, a 3rd party warranty company, diagnosed a faulty motor and ordered a replacement. After a long delay Whirlpool advised it was back-ordered for 3 months. A week ago Whirlpool advised them it was now back-ordered until 5-27. They did not know whether wed ever obtain a replacement motor. After taking clothes to our sons house for a couple months to wash, we purchased another used machine to use until ours is repaired. It is beginning to appear that machine may be our permanent machine. This is a pretty sad testimonial about whirlpool. We have always used Whirlpool appliances but appears we may have to switch brands. And it certainly does appear these low water machines are garbage. Very disappointed in Whirlpool.

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasnt needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the defective tub. She said well if it had a plug of some sort put into the tub it would have fallen out before this. I said Well it didnt it just must have happened as it never leaked before. She said it is no longer in warranty. I told her this is a defect to me as if you drill a hole in the tub that wasnt necessary and then the plug failed that you put in to hide the extra hole. It is a defect not a warranty issue. Upshot is she wouldnt do anything about it. I told her I have always bought Whirlpool but if this is their policy its the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their plug fell out (Great except for all the rinse aid that has leaked out for several years.).

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

In a recent decision regarding the highly expensive, supposed elite performing Whirlpool Gold refrigerators, a group of unsatisfied Whirlpool owners who are tired of cleaning water puddles from in front of their new refrigerators have hired all automobile corporations to manufacture cars only available to the CEO, Executive Board as well as the entire engineering staff at Whirlpool.These cars will be guaranteed to run ok. However, once the car is heated up under normal working conditions, the cars will be guaranteed to leak oil all over whatever surface they are parked upon. We hope that this will not be an inconvenience to the CEO of Whirlpool; however, perhaps once you have destroyed your new garage floor, you will understand the nature of our complaint with your poorly designed and engineered Whirlpool product.While this letter will have no effect on my current defective product provided to me by Whirlpool, it makes me feel better and I have not had the attention span to listen to my wife complain while she is cleaning up yet another (whirl) pool underneath our fridge.

Purchased a Whirlpool refrigerator model WRF560SEYM in June 2014. In February 2015 the ice maker had to be repaired because of a leak. Now in February of 2016 the ice maker and water dispenser are leaking. Because the warranty is one year, Im basically stuck with a refrigerator that sucks. Not only is the ice maker and water dispenser broken, the door sometimes doesnt shut properly and the shelving couldnt possibly be more cheaply made. This refrigerator is in a vacation home and has barely been used. I have purchased many Whirlpool appliances on the past and have never seen such poor quality in an appliance. The only thing Whirlpool can offer is sorry youre stuck!! No more Whirlpool for me!!

Had to return my first 2019 purchase due to refrigerator freezing food and imbalanced top doors. I was unable to get straight answers from Whirlpool and so the mgr at BB gave exchange same problems except door not as off. Cheap product make/model. A class action lawsuit from 2016 has occurred and the company continues to distribute the same issues in their new make/model.

Purchased a brand new Whirlpool hot water heater, but it has never worked properly. The 1-800 help line has been no help at all. Every call results in another step we have to complete before they can fix the problem. Bottom line - never, ever, ever buy a Whirlpool product. They dont know the meaning of customer service.

This is an AMAZING dryer. Probably the best I've ever used. My husband & I live in a mobile home so our main reason for purchase is the fact it is VENTLESS & it's compact. The dryer is so quiet. You can hardly hear it with a tv going. It doesn't take any more time to dry than another modern dryer. The end result are damp clothes, however there is enough steam and heat left in the bin at the end of the cycle to where if you fluff the clothes they'll be dry in a matter of seconds. The dryer acts as a dehumidifier by capturing moisture from the air it uses. All the features are up to date and easy to figure out. It's worked extremely well since we've had it and I'm happy to say we LOVE IT!

Bought this refrigerator in 2018 and ice maker went out 2x, then compressor went out and waited 4 weeks for part. Now the refrigerator is broken again and not cooling. Dozens of other reviews indicate the same issue with this model. It’s clearly a defective model. Customer service in Tennessee are very friendly but my refrigerator is still not working. Whirlpool French door - wrf954cihm.

We bought the Cabrio washer and dryer on June 2008, and it wasnt very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet. The machine in the drying cycle sounds like a commercial jet taking off. We can hardly talk above the roar of that thing. I hate it with a passion. Whirlpool used to be all we bought, but that is going to change.Linda

May 4 I ordered a washer and it was to be delivered on the 21st and on the 20th a salesperson calls me to say my ordered washer is out of stock and she gives me a substitution washer that wont ship to me until june 20th a month away even though I already had been waiting a month, I was very upset and said, I wont accept it but let me think about it, I thought there must not be anything sooner (BIG MISTAKE). So I called back and accepted but after getting off the phone looked online and found a washer that would be delivered on May 28th and it was just delivered no problem but now no one at WHIRLPOOL can find the subbed order to cancel and give me my refund from the out of stock washer... So I have paid for 2 washers and every time I try to get help I have an hour wait to get a person. I am a 65 yr old woman who has been put thru so much stress and it is not good for my health. All I want to do is cry.

Love the dishwasher, except the racking which has some top rack channels which are too small to be used by glasses, mugs, etc. The Power On/Off should automatically power down when the cycle is finished. Too often when someone leans against the dishwasher while opening the overhead cupboard, the dishwasher will start up because the unit was not powered down.

My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

I have had the machine pair (Whirlpool Cabrio Platinum) for almost 4 years and up until a few months ago I LOVED the washer. I was advised when I bought the machine to make sure to read the manual, which was very helpful in learning to use it properly. I have never had residue on my dark clothing or ever had the clothes come out partially dry. I use liquid HE detergent nothing powder goes in the machine. I also read many reviews before buying it and a got some advice from them. I have washed king size comforters with no problems. Everything has always cleaned very well. The only issues I have are that when bleach was used in a previous cycle. Ive had a problem with the bleach not being fully dispensed and ending up in the next load. Fortunately it was just towels and not darks!!! Although, I had just bought the towels and now they look tie died which was very upsetting to me. I learned to add water to the bleach dispenser to dilute it and that issue seemed to dissipate. BUT NOW... I COULD THROW A TANTRUM. I PAID 1800+ FOR THE PAIR AND THE WASHER IS SHOT!!! A pretty common problem with the Cabrio from what Ive read. It started by making a very loud noise when spinning, like a helicopter was landing in my laundry room! I continued using it, I even thought the sound was getting better after I did the clean cycle. The last load I did would not complete the cycle because it kept reading that it was unbalanced and unfortunately it was a load of heavy wet towels. I was far from happy when I had to remove them and go to a Laundromat. Needless to say its the bearings and to fix its very costly. I cant even fathom that a less than 4 year old machine needs to be repaired and the cost is roughly half of what I paid for it!!! I do know I will NEVER buy another Whirlpool. What happened to making things to last??? Next machine I will definitely get extended warranty. I can honestly agree with all the other reviews... THIS MACHINE IS HORRIBLE!!!

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months. During that time I have had 7 repair issues. Each of the past ones took at least two weeks to repair. This past repair has to be redone because the new parts are also bad. The part is now on factory backorder. It will be at least two months for this to be repaired. Whirlpool says its too bad, we just have to deal with being without a working refrigerator for months. Do not buy this product!!! The warranty only means that you are forced to wait months for repairs. They will not replace, refund, or even extend the warranty for all this downtime. You have no recourse with the company.

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

Within 5 years, this is my experience: A broken brand new Whirlpool fridge after 6 months of purchase; a broken oven that needed repair after 1 year, and today, the oven door just shattered in pieces after I heard a loud noise from the kitchen, almost injured the kids. And guess what, I just returned a new Tilt-Head Stand Mixer KitchenAid that wouldnt stay in place; the head keeps on tilting and would not stay locked. After being on hold on the phone for almost 3 weeks for a return, I found out it was a Whirlpool brand family. This is horrible, I would suggest to never buy the Whirlpool brand; their products are a real nightmare and their customer service is not reliable. If you do buy from them, expect unreliable products and very long long wait periods on the phone.

My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.

Whirpool Part #WPW10564292 refrigerator handle - I am a property manager who has 264 units. We have only been open for 1.5 years and have had to replace 30-40 door handles because they crack at the top where screws are. We tried calling Whirlpool Customer Service because obviously this is a defect and she said they looked in the system and didnt see any recall or issues. We also asked for a representative from Whirlpool to stop out so we could show them the issues and she said we have nobody in the area. We have 9 service requests outstanding that need a new refrigerator handle. On July 19th, we ordered 3 handles from our distributor and we were told theyre on back order until September 6th. When I called at the end of August to make sure we were on schedule with delivery, I was informed they are now on back order until November 5th. I just called our part rep. this morning and now they said the current part number does not exists and gave me the new part # W11026870, and they are on back order until mid or end of November. I am not going to keep quiet about this issue. We have paid $79.89 per handle on a refrigerator that is only a 1 to 2 years old appliance. I am requesting a returned call or email on what you are going to be able to do for us. This is not right or fair to a company that spent a large amount of money to have your appliances in 264 units.

Friends and family dont you ever dare to buy a refrigerator from Whirlpool - Best Buy!!! They sold me a defect refrigerator and after 2 months begging to see a technician, they are telling me that they are going to fix it. Im so tired of them trying to fix it. Theyve been here 4 times with no luck. All my food is rotten and frozen. And its a new refrigerator. Gosh. As you can see, the water in the plastic cup that I left in my refrigerator are frozen which is not supposed to happen. I feel that Im dealing with nonsense. They dont care. They just took my money and thats it. Im left with a new defect refrigerator that doesnt work. Ridiculous.

How can Whirlpool deliver a new refrigerator/freezer and refuse to include a shelf in the freezer even though there are rails built in on the sidewalls to support a shelf??? Of course they will sell me one. The cheapness of todays manufacturers is appalling especially in light of the prices they charge.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

They really dont make them like they use to, do they? This Whirlpool Cabrio aka Caprio has given us problems for the past 3 years, weve owned it for 5 years. It doesnt matter how much, or how little clothing you put in this washer machine. It will start going NUTS, Thudding, Banging against the inside of itself, completely out of whack, and then it will show a UL where the time is shown. Every time we do laundry this happens, and we have to stick our hands in the hot water and reorganize the clothes, and pull more and more clothes out till theres only about 3 items of clothing left! This washer is GARBAGE! I advise people to keep away from it. The washer we had in the past lasted us years upon years. These washers of now in days are Crap Garbage. Keep the fancy tech look, and give me the old fashion Knobs ANY DAY! Whirlpool brand is Not what it once was.

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

ED5PHEXNK00 Stainless Steel side by side Refrigerator bought in 2004, look out!The refrigerator caught fire today and there was smoke everywhere. Had I not been home, damage would have been out of control. I traced the smoke to the bottom of the refrigerator. I pulled the unit out from the wall and unplugged the power to the unit. My unit is out of warranty and past the extended Lowes warranty. The repair diagnosis is $100 to start.Whirlpool has recalled its other brands (Maytag, etc.) for this same problem but not its Whirlpool brand. Our problem is the same problem with hundreds of other people: Whirlpool fridges burning, smoking, and being a life threatening hazard to families all over America because of the faulty relay to compressor. Whirlpool better recall this model. They need to fix this or they will have much bigger issues to deal with (corporate manslaughter from a known issue and no action or protection for its consumers). The refrigerator is a result of Whirlpool’s negligence; thus, it’s potentially deadly.

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

Whirlpool g2 convect/micro over the stove oven - This top of the line oven is JUNK, KEEP YOUR MONEY-DO NOT BUY THIS JUNK! I have had problem after problem. Starting after only three months. Defected door switch, touch screen, flashing screen, error message. The service repairman and I are on first name bases. Thank goodness for the, out of my pocket warranty which I no longer plan to keep. I NEED A OVEN AND DEFINITELY NOT A WHIRLPOOL.

I bought this Whirlpool Cabrio from Lowes June 2016. It doesnt wash the clothes at all, always detergent marks or clothes just not clean. Now it is making some loud noise during washing cycles (sounds like motor is dying) and I now I have to wait for someone to come out and fix it during a 8-5 time span, so I have to take off work. I will never buy whirlpool again. So very unsatisfied!

We just wanted a black, good looking microwave, so far so good. It been easy to keep clean and cooks food fast. We actually installed it ourselves and it was pretty easy. It hasnt broken down or given us any struggles.

I bought these products 2 1/2 years ago along with a dishwasher and Microwave, all which are Gold Series. The first month my Microwave broke. Instead of a certain part that they used to use, they now use a Capacitor instead and it broke. The repairman fixed it under warranty, but told me Ill be seeing you again. Then, my oven occasionally says Function not available. Whirlpool wont tell me what the problem might be and they have nothing for troubleshooting this problem in their manual. My only solution is to reset the circuit breaker and then it works for awhile. Now, My refrigerator has ice building up at the bottom of my freezer and leaking all over my floor. I found a Whirlpool bulletin online which explains that this problem is because of a defective part (Grommet) and that they have a replacement part for it and you can get it by calling their customer service department. Why didnt they send out recall notices to their customers?So, on 8/10/2015 and 8/11/2015 I tried getting this new p-trap part, but for two days now Whirlpools computers arent working and they have no other way of looking this stuff up. Very poor customer service and I also waited for a half hour on the phone to be told their computers arent working. How about putting a message on their pre-recorded message letting customers know their computers arent working?

Multiple issues with the Gold Series. Have lost two refrigerators full of food!!! First problem was ice on the back wall of the fridge. 2 years later refrigerator is not blowing cold air and it is only 4 years old!!! Terrible product!!

Whirlpool gold bottom freezer is 2 years old. This model has a design flaw. And due to this the drain is frozen in the bottom of the freezer. Water is leaking onto the floor. I called for service and whirlpool is charging me. To fix a problem that is their fault. This is unfair.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

Last year, our clothes started coming out too wrinkled. And until recently, its making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

My elderly parents had everything they own destroyed in Hurricane Sandy. After rebuilding their home, the new Whirlpool washing machine was broken. Whirlpool refused to disconnect and remove the machine that was obviously broken before it arrived. This is something that no one should have to go through. It is appalling and bad business. Through the kindness of friends, we had several male friends help with the removal. Truly shocking, that this is how Whirlpool handled this situation.

1.0 out of 5. This is the absolute worst washer that I have ever owned. Do NOT fall for the top loader hype. The clothes do not get clean. Anything black constantly comes out with a white residue and whites are dingy. Ive tried numerous detergents and used as little as a tablespoon and still get the same results. The company just insists that its too much detergent or that I need to run the clean cycle after every 4-5 loads. The service guy that came out said this is the number 1 complaint with these washers and Ive talked to plenty of friends that experience the same issue. The company would have you think this is the first time they have heard of it.I have spent hours on the phone with whirlpool and Home Depot over the past year and neither accept responsibility or offer any solution other than some free cleaning tablets from Whirlpool and Home Depot offered $200 off the purchase of another washer. This was when the washer was only 6 months old. The only way around this is to rewash the clothes and a second cycle and to wash all loads on bulk load with an extra rinse. Yep. Great water savings there! Save yourself the headache and dont buy a top loader of any brand and I would never buy another appliance of any kind from Whirlpool and Home Depot because of their poor customer service in handling this common issue.

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

We moved into a new home in December. We purchased the home too late to choose our appliances or upgrade over what they install. From the start the oven has been aggravating in both the noise that it emits and the variance in actual temperature. We have had the Appliance Service out twice for these ovens. We are told that the noise which sounds like a wind tunnel is normal. It is there to keep the circuit board cool especially during the cleaning process. The noise is quite aggravating and is amplified throughout our open floor plan to all parts of the house.The temperature variance has been calibrated to be more accurate, but Im not convinced it is on the right temperature yet. I continue to give it a try, but Im not sure if the noise of the fan in the oven is making me feel negative towards using the oven at any time. We hate to have to replace these new units with another set of double ovens, but I doubt if I can continue with this noise much longer. It will definitely not be a Whirlpool or KitchenAid double oven of any sort.

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

Purchased water heater in 2005 with a lifetime warranty. We had our first problem May 30, 2013. Water would not heat above lukewarm. Called Whirlpool. Our plumber and Whirlpool determined that the temp sensor was defective. Plumber took it off and it appeared it had shorted out as the wires were black and plastic coating had slightly melted in one spot. We had replacement part in 24 hours. Licensed Plumber did repair (2 hours @ $75/hr = $150). Second problem occurred October 23, 2013. Not even 5 months later! No hot water. Hit reset button, turned temp up. No change. The diagnostic light on water heater indicated it was the same problem as before. Called Whirlpool. They sent out repair part which arrived in 24 hours. Licensed Plumber repaired (1.5 hours @ $75/hour = $112.50).I took a picture of the melted plastic caps where the wires screw into, of the housing around the wires, of the melted, charcoal crispy black of the Junction Box in the area that was directly above and covered the wires and sensor panel. It was much worse than last time. Plumber said that the part that screwed into the plastic cap had to be pried out and it broke off. You could see that this might be the spot where the problem started. We feel fortunate that we didnt have an electrical fire start from this problem. Something isnt right. Within less than 5 months, we have spent $262.50 to repair a water heater that has a lifetime warranty. Id like to give this 0 stars. Whirlpool owes us $262.50 and it might be more before this is all said and done.

We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace the rollers in the dryer. Since then it makes a loud clunking sound and it has to go through at least 2 or 3 dry cycles to dry the clothes, sometimes more. The washer lid lock doesnt work very well anymore. Sometimes it wont lock so I cant get the clothes washed. It takes forever to get it to work. Ill never buy Whirlpool again.

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we bought this ref in 2012, we have been facing problems one after the other. First the refrigerator was shutting off on itself thawing the food the ref & freezer. (When we were on vacation, in summer of 2012 , it was a disaster when we returned home.) This a continuous on going problem... not fixed. Second 2012 Spring the Icemaker shuts off spilling water at the dispenser, when called customer service they sent a technician who replaced the ice maker. But again the icemaker is spilling water or leaking now. Third 2013 Winter, the bottom freezer was leaking and ice buildup at bottom. We have been having problems ever since we got this. WHIRLPOOL YOU HAVE DISAPPOINTED US, its been an exasperating experience. Please Help, its not our fault for your poor design & faulty product.

This washer has no agitator. Drum will shake back and forth while load of clothes will stay in the same place sliding towards the opposite direction of the movement for 20 minutes. Clothes are not turning, no going up or down, just staying still and not getting washed as expected. Baseball cap and construction worker jeans didn’t washed as it should have been.

Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and cant see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why arent these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESNT WORK IT ISNT MORE EFFICIENT!!!

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

The knobs on the Whirlpool gas stove model Super Capacity 465 AccuBake system are easily confusing and dangerous. If the knob is turned in the wrong direction when intending to turn the burner off, it turns to a very low setting which is although nice for simmering, it is very easy for it to be mistaken as the off position and leaves only the gas leaking if the smell is not noticed in time.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

Inconsistent freezer and frig temperatures, with vegetables and fruits freezing in the fridge, even when temperature is properly set. Freezer control knob and vents too easily blocked. Unit is very noisy.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

This washing machine (Whirlpool Cabrio) is the worst piece of machinery I have ever purchased. We have had to make numerous expensive repairs and now its broken again. Rather than pay $400.00 to repair it yet again we have decided to buy a new one. Definitely not a Whirlpool.

I would like to share whirlpools lack of ownership for parts they knew were faulty that caused significant damage to my floor. Its absolutely horrendous that one would purchase the highest end dishwasher they offer (all highest end appliances in 3 homes so far) and the company is only willing to cover the replacement of the part. Its a horrible way to run a company. I hope that my review will warn prospective customers to stay away from a company who is only willing to take your cash at purchase (charging an arm and a leg no less) and not care about any repercussions after the fact. I hope they enjoy our 15k, because it will be the last penny they get from us.

Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.

Please do not buy any Whirlpool product. Worst product and customer support. I got a new refrigerator on dec 2020, just after 1 month I started facing issues. I complained about that and 3 times they changed many parts. Still I am facing same issues. It doesn’t cool, makes too much sound. Every time I have to spend 30 mins in registering a complaint and sometimes they just close it on their own without even attending to it. So weird. Though the product is under warranty, it’s been more than 6 months that nobody has rectified the complaint. Even now my complaint is still pending. If I call customer support, they just provide some number and ask me to call them. Service representatives take their own time and not at all Serious about complaints. This kind of service they provide to customers. Beware of buying whirlpool products. Worst ever products and service.

I bought a whirlpool washer because we thought it was the best. It does not clean our clothes especially my husbands jeans. They are on their third wash at this minute. I use Gain HE detergent. I bought clorox 2, I use spray & wash & I have even started using a little clorox but the red dirt still doesnt come out. I never had this problem with my old washer. If there is any help for me here please let me know. If this is supposed to be a water saver I dont see how I have saved any after washing jeans for the third time. If they are not clean this time, I guess he will wear them dirty.

After replacing our competent GE dishwasher with a Samsung dishwasher and having to replace it immediately due to the terrible job it did, we bought a Whirlpool Gold Series (stainless tub) for just under $400. I realize this is the bottom of the stainless tub price point, but we have been so disappointed! The silverware container sites outside the regular tub, and rarely cleans even easy substances to remove, if there are more than a few items in each container. Dishes on the other levels are very hit or miss -- each and every load has to be examined for dirty dishes. Id pull this one out and return it too if it werent such a hassle. Dont buy this product.

I’ve had this washer since October 2018. Worst purchase ever. It does not clean the clothes nor does it put enough water in it. I’ve tried the deep water option too and it’s for sure still not enough. I don’t understand how they even thought that this was perfectly fine to sell. If I could’ve taken it back a month after having it, I for sure would. And no one will buy it because they’ve read reviews of how it’s terrible. I wasted $900 on this washer. I have the dryer also which works amazing. The washer just sucks something terrible. My husbands military uniforms always look dirty and a lot of the clothes aren’t ever wet. I’ve finally seen a picture of how you’re supposed to have clothes in there. Why in the world would you only allow barely a layer of clothes at the very bottom to be cleaned by the agitator? Why would you have this huge drum only to put not even a load in there? This was such a waste Whirlpool and I’m glad I’m not the only person who has the same issue. I will never purchase another Whirlpool washer, it’s upsetting I can’t currently get rid of this crap washer I have now.

It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.

How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

I purchased an Electric Whirlpool Aqualift convection range in November of 2012. This product is garbage! The oven doesnt work well (temperature is always off), the Agualift cleaning method doesnt work well. You have to self-clean to clean it. The most troubling problem is that just after a year of owning it, the finish on the control panel started to crackle. I called Whirlpool, and all they can do is send me a replacement part for which I have to pay for and have installed. My last GE range lasted over 15 years. This range is garbage from day 1. Hate to see what it will look like in another year or if it will be working at all. BEWARE - DO NOT BUY WHIRLPOOL PRODUCTS!

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

Bought this side by side, Whirlpool with ice maker and water dispenser in April 2013 at Home Depot. From the beginning, we have NEVER been able to get any chilled water out of the refrigerator. Sometimes the water is even warmer than the water out of the tap. Repeated attempts to fix and now Whirlpool tech Tom, told repairman, sorry this is normal, no refrigerator can guarantee temp of water.” Ive NEVER had a refrigerator with a water dispenser not chill the water much less, come out WARMER! HORRIBLE DESIGN & BAD COMPANY POLICY! Will NEVER buy another Whirlpool product!!! Now its dripping water inside fridge! Model #: WSF26C2EXW01 Ser#: HR30821156

I purchased my Whirlpool gas range about 5 yrs ago as brand new. Two and a half years after purchase, I started getting the F2 error and always had to pull the breaker to stop the oven. Whirlpool would not do a thing, they wouldnt even listen to me. So I bought a new control panel. Now once again here it is the holidays and Ive started getting the F2 error when I try to use the oven. So needless to say this is my last Whirlpool appliance. And the Service Officer wont even listen to me when I say I have to buy a new oven.

Bought a Whirlpool Cabrio Washer Dryer combination on 4-5-2009, had it delivered on 4-20-2009, was very excited to get this set as it was like my first ever brand new washer dryer. I thought Id spend the money get something good and it would last for years and years. Was I ever wrong. I bought the set and the extended warranty from Lowes and my total with delivery was 2579.00. 20 days after the extended warranty expires (that I never used) the bearings on my Washer go bad. This thing in spin cycle sounds like a jet engine. I called to see if Lowes would still honor my warranty because I never used it and they said no. I called Whirlpool and checked to see if there was a recall and they said no. I checked to see if there is anything they could do at all because this is a huge known issue and of course they said no. (Just look on YouTube for Whirlpool bearing replacement and the amount of views should indicate the amount of troubled users.)Called a repair scheduled through Whirlpools website to come look at it for a 75 dollar assessment and they said it would be about 500-550 to replace the outer tub - largely due to the fact its labor intensive and the bearings are packed in the outer tub from the factory. I was like are you ** kidding me? I paid 1029 for the unit brand new in 2009 and 550 to fix? I said thank you to the repair guy and escorted him nicely out. Upon that I called back Whirlpool to tell them how displeased I am and how I will not be another product of theirs ever and mostly due to the fact they know this is a huge issue and wont do anything about it. I will be going to Lowes to see if the guy who sold me this pile of crap will work me a deal on another unit or set of another brand after I show him my receipt and express my displeasure with that product. If they wont do anything I will go to another store and spend my money elsewhere - I have choices and others do too. So if you are thinking about buying anything in the Cabrio line, dont. Go Samsung or LG - 10 year warranty straight from the manufacturer and costs 200-300 less than I paid for my washer dryer 5 years ago. The bearings are ** and shouldve lasted a lot longer for the amount I used this machine and for what I paid! Shame on you Whirlpool for using crappy parts to make your machines.