I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

I went to Lowes and purchased a new kitchen full of appliances. The refrigerator is the bottom freezer, French door with water inside. The problem is the freezer stays cold and the refrigerator does not. The vent from the freezer gets frozen, and the refrigerator part stops working. Its only 3 years old . We were told it would cost 700 bucks to fix it, and that a power surge could make it happen again. The capitol of power surges, Florida, what a complete waste of money. I spent my life in retail selling their products. Im so sorry to all who have purchased from me... Its really a terrible product. I would give you all a refund if I could. This really hurts...

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

I recently purchased a top of the line self-cleaning Whirlpool/KitchenAid range. Or so I thought. I used the self-cleaning feature for the first time only to find out it literally does not do anything. Whirlpool quickly answered my Saturday morning phone call and were very professional. When I told them the Aqualift did not work, they asked if I purchased the Aqualift kit. No, what does it contain? Two sponges and a scraper. Basically I was told I would have to clean the oven manually. That would be fine except I have osteoarthritis and cannot clean it manually. Shame on Whirlpool and KitchenAid and Consumer Reports for not doing their due diligence and not testing important features accurately, over a greater period of time with real day-to-day scenarios with people who actually know what they are doing.

I replaced my hot water heater after 22 years and no problems. We got a 50 gal. gas heater from Lowe’s in 6/2008. In 1/2012, we had no pilot light and an alarm on high temp sensor. Whirlpool sent a new sensor and control valve to replace the bad unit. Here we go again, on 3/2013 - same parts same problems. We now have the cost again to have the parts installed for the second time. I have spent 1/2 the cost to have the parts put in than the cost for the heater. I will never pay for any Whirlpool product again. They are plain junk!

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. Its been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I cant stand them still not fixed.

Immediately after install, the oven door face kept coming loose, they did send someone to fix & replace. Ive used the self cleaning twice, first time was fine, second time not so much. The cleaning process left major scrum below the window inside the door & below, which wasnt there before I did the clean. I take great pride in keeping my oven clean, do not allow build up because then you cant get it clean. This stove is less than a year old & has only been in place for 6 1/2 mths (I purchased before remodeling was complete).My last stove I sold easily, it was clean & guess what. It was 32 years old, only replaced because of updating our kitchen!!! I contacted whirlpool & they said its cosmetic & not covered. I called Lowes, they refer me to the service advance phone #. Well that was Whirlpool, not Lowes. Still nothing being done, other than they sent me cleaning stuff to try and get it cleaned (still working on that). Im concerned this stove is going to continue to have issues & will be out of warranty soon. Whirlpool is not standing behind their products & we have been Whirlpool customers for a long time. If I have more issues with this stove, we will never purchase Whirlpool again. Dont buy their products, they dont stand behind them!

What is the brilliant idea of a mode dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a free-spin mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the handle part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn’t even sell it to them. Beware, buy Rheem.

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

The unit I live in is at **. They purchased it in Nov 2011. The washing machine worked for 2 months. Now, it has to be dismantled at my home and take a day off. I would like a replacement. The Dutchgate is still being developed. They purchased at least 60 at this point, there is no reason not to give me a new one instead of having two techs dismantle the machine in my new home for 4 hours and a day off of work. Model WFC7500VWl, serial CD13528709. Please try to assist me.

Water began accumulating on the floor, dripping out of the freezer 16 months from installation. Upon investigating I found the bottom of the freezer had a solid sheet of ice on it. Water was dripping out from the back of the freezer and collecting until it froze. I followed a YouTube video that explained the problem, the freezer drain clogs. The video continued with a how-to dismantle the freezer to defrost the drain and drain the water. Apparently the drain is too small and the fix is a new grommet which costs approximately $27.00. I followed the YouTube video and TEMPORARILY fixed the trouble myself. This is a Whirlpool defect, aka, poor design. What is Whirlpool offering to customers to permanently solve this problem at no cost?

Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we bought this ref in 2012, we have been facing problems one after the other. First the refrigerator was shutting off on itself thawing the food the ref & freezer. (When we were on vacation, in summer of 2012 , it was a disaster when we returned home.) This a continuous on going problem... not fixed. Second 2012 Spring the Icemaker shuts off spilling water at the dispenser, when called customer service they sent a technician who replaced the ice maker. But again the icemaker is spilling water or leaking now. Third 2013 Winter, the bottom freezer was leaking and ice buildup at bottom. We have been having problems ever since we got this. WHIRLPOOL YOU HAVE DISAPPOINTED US, its been an exasperating experience. Please Help, its not our fault for your poor design & faulty product.

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

We bought our Duet washer in 2007 with a three-year warranty. In 2010, the washer started banging so we called it in for repair. It was determined that the bearing on the drum was bad, so the entire drum assembly was replaced because the poor design of integrating the bearing into the drum. Almost one year to the day, our washer started banging again. The washer is no longer under warranty. We were told the parts are around $400 plus and another $400 for labor.The repairman was from the store we bought the washer and he is a certified Whirlpool repairman. He related to us that this is a very common occurrence for Whirlpool washers because they are using cheap foreign made bearings. He services this problem on a weekly basis and Whirlpool will not do a recall because unless it is a safety hazard, it is not a concern to them if consumers have to pay out the nose for cheaply made parts. This repairman informed us that during training at a Whirlpool class, he learned that on the main board of the washers, they could put a 2 cent lamp that would indicate a bad board which would simplify diagnosis, expedite repair and reduce service time, but Whirlpool wont do it because it isnt cost effective. The repairman told us that we can call customer service until we are blue in the face, but Whirlpool wont give a ** because it is out of warranty. He sees this happen all the time with Whirlpool. My wife called Whirlpool Customer Service just to be told we are ** even though the cheap, crappy bearing that went bad was done under warranty, a year earlier.Well Whirlpool, I guess you lost another customer who will make sure that you lose a lot more customers. We are going to take our business elsewhere and we will make sure all our family, friends, neighbors and coworkers know how bad your customer service and poor attitude is toward consumers. If you cant back your products when you put cheap foreign garbage parts in your product, then you need to lose business and get out of the market.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

We bought a new Whirlpool side by side refrigerator almost a year ago based on good reviews. There are many things that we love about it; however it has had ongoing problems and the the latest one cannot seem to be fixed despite multiple repair calls by two different repair services. The service center has been responsive and even extended our warranty but we are getting tired calling them and having repair people in our home. At what point does Whirlpool consider its appliances to be lemons and replace them?

We have a Whirlpool Refrigerator, Model # ED5HHEXTQ00. And every shelf has cracked, the water and ice dispensing levers have broken off. Now our produce trays are broken as well. I do not recommend Whirlpool products to anyone. They will not stand behind their product! There is obviously a problem with the plastic used on the shelves and trays. I have read of others complaining of the same issues!Whirlpool! You need to step up to the plate and recall these shelves, and replace them for your customers!

I purchased a Whirlpool dishwasher from Home Depot on 2/5/2015. It was delivered damaged on 2/9/2015. Home Depot refused to take it back and Whirlpool sent a tech out to see the damage. I told them I did not want a refurbished dishwasher that I paid almost $1000 for. Whirlpool advised Home Depot that the machine can be repaired. Once again I told both whirlpool and Home Depot that I did not want this dishwasher and to pick it up. Home Depot stated that there would be a 15 percent restocking fee along with a $65 to pick up the washer. Why should we have to pay anything? I am so disgusted for the treatment I received.

My husband and I have been loyal Whirlpool consumers for over thirty years. When it came time to purchase a new refrigerator, we purchased the GC3SHAXVY00 model. It was quite expensive but we decided to splurge. This was the worst mistake. Let me also state that we have had the refrigerator now for maybe 5 years. Within the first 6 months, the door that is the central operating system for the appliance went out. The appliance was still under warranty at that time, so Whirlpool ordered a new door. The technician replaced the door and left. However, within 15 minutes of the new door being replaced, the entire refrigerator began to shut down, not just the freezer. Fortunately, we had the techs cell and we called him and he came back and put the old door on until he could order another new door. That made three doors in the first 6 months of us owning the appliance. Then, the ice maker started freezing up. We were told just to defrost the ice maker once a month, that this was a problem the company was experiencing with this 500-dollar refrigerator. Then, the water line started freezing so we would have to leave the freezer door open for about half an hour every week to get the line to thaw so that we could get the water to come out of the dispenser. Now, the ice maker has quit completely. Are we going to call a whirlpool tech? NO, what for?This refrigerator has been a true lemon from day one. I have three more Whirlpool appliances that have broken down within 6 weeks of purchasing them. It was time to replace our appliances so we thought we would support our local economy by purchasing Whirlpool. To say the least, that will never happen again. I will be replacing all my appliances with LG from this day forward.

Whirlpool N50T61-403 - I bought this thing today 8.21.14 from Lowes. It is a Whirlpool 50-Gal water heater (6th sense) and was going to have it installed by their installer, but elected after seeing it was very similar to lining up with my old unit. I got it in and then filled it. After filling, I lit the pilot light per the instructions then turned the knob for heating it up. Success, the flame spread across the burners...then went out. The steady blink changed to the 2 blink code indicating a bad thermopile. It did not work - right out of the box. No plumber near me carries the part. Whirlpool has thus been pretty good about it offering to have someone come out at their cost... But if no one has the parts, that is no good. I am moving from this house so if we can get it to work, its the problem for the next owner. If not - Ill have to get an RMA and go back to Lowes... Then try the Rheem from Home Depot. Will see if they will overnight a part tomorrow. I found the other reviews - and I dont like it that this thing appears to have difficulty right out of the box.

Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the timer went out this year. Its only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and Id advise people not to buy their brand of anything.

We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

I actually need help, we have had our over the stove microwave for two years, for the last 8 months it has inconsistently worked. We have to wait for the light to come on before it will come on and here lately, I have push on it to get it to work. This happens daily. Does anyone have any suggestions, I would hate to have to replace a two year old microwave.

My $2000 Whirlpool oven broke after only 2 years. Whirlpool only stands by their product for 12 months because they have no faith in their own product. They want me now to reward them with more money to purchase a years warranty.

Whirlpool Duet 2009 Model WFW9400SW02 - Worst experience ever with a new Whirlpool front Load washing machine. It broke down with error codes F28, F70, F71 13th month just after warranty and was leaking water. Bought 1 yr 153.00 Whirlpool extended warranty. Many reviews in internet have same complaint. Immediately had it repaired after waiting my 60 days to use warranty, but did not work after the door latch switch and one of 3 main circuit boards was replaced which was over $600.00. That was 2 visits. Fired them and had warranty company send different repair Co. They came twice with a cost of $840.00 and worked for 30 days and then had no power. 3rd repair company came out and wanted $350.00 to order part. I was offered $1195.00 cash or $1499.00 replacement top of line Whirlpool WFL98HEBU. Nice! But only 1 year warranty and I had to pay 200.00 shipping. I decided to take the money since I did not want to risk the break down on the new washer. The reviews on the new washer were not favorable with break down as the main complaint. 4 repairs in 1 year is lemon law on my warranty. My repairs were 4 in 45 days.

We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!

I purchased the Whirlpool Cabrio with the touch panel and top loader. The absolute worst. The machine leaves white marks all over dark clothes even when the extra rinse feature is used. Ive tried multiple detergents, skipping fabric softener completely, using very little detergent, and even tried different water temperatures. Nothing works. And should one have to go through such extremes to not have white streaks left on dark clothes? Absolutely not especially for the money spent.The machine wrinkles clothes like I have never see before. The dryer usually gets them out but not always. They are mangled after washing. Using the first or second spin speed helps reduce some but they are wetter going into the dryer that way. If I wash bed clothes, the tight fitting sheet that fits snugly around the mattress must be washed alone. If not, all the other items end up encased in it as if youve intentionally packed it that way to carry everything around. This leaves everything absolutely soaked. I have also had shirts come out with dry spots on them. How does a piece of clothing come out of a washer with more than one dry spot on it? And no I did not over pack the machine.I have had no problems with the dryer. It does its job so no complaints on that. I would not recommend the Whirlpool Cabrio to my worst enemy. Complete waste of time, money, and water!!! Very disappointed and will never buy from this company again and will prevent anyone else from doing so the rest of my life. Did the company do zero testing on this machine before selling it? Because I see a lot of repetitive reviews. Or the company was well aware and did not care and just wanted to make money? Either way is unacceptable. Garbage!!!

I dont recommend this product to anyone. When you try to clean the washer it leaks out the bottom. After 2 years of use it now beeps 9 - 10 times and I have to reset it after each beep to get it to run. Then in the middle of the rinse cycle it does the same thing all over again. What a piece of junk. Plus it does not rinse well at all. Leaves a white residue on my blankets. NOT recommended at all.

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

I have had a plumbing company work on my Whirlpool water heater three times in the last two months. On the third visit, he told me all the problems customers have had with Whirlpool water heaters. I decided to call Whirlpool for warranty purposes. The unit is three years old. I was told that it was the gas valve, and I was given a free one from Lowes. After installing the new valve, it still did not work properly. After troubleshooting with a technician, I was told it was the orifice. I have had to do all the labor myself, and I dont know how long this is going to go on. I have heard Whirlpool will continue to give you the runaround (from the plumbing company and Lowes salesmen) and will continue to give you the runaround and not replace the unit. They are wearing me down. I have been without hot water for three weeks with no end in sight. I am ready to give up and just buy another water heater but certainly not a Whirlpool.

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!

Very unhappy with my top load washing machine. I use more water. Can wash fewer clothes and clothes do not come as clean as with my older Whirlpool. This machine needs a SERIOUS AGITATOR. Will not buy another Whirlpool.

Worst appliance of any kind that I have ever used. Has only on/off button, in effect. Wastes water. There is no option to change anything once cycle has begun. No soaking. Occasionally, the machine simply decides to stop and drain itself so that you can start all over again!! No idea how long cycle is. Nearly done? No idea. No matter what temp or how much detergent or how much water, the clothes are not clean. The lid locks and so there is no way to know whats going on. I suspect there is very little water during rinse cycle. All of the whirlpool appliances are similarly horrible. Washer is the WORST. Shame on you Made in America.

I am not satisfied with your customer service, as my microwave is not working from last 4 or 5 months but no one cares for it. I did complain again and again but your engineers do not have the skill to solve customers problem, then why you say that you are a number 1 company in the world. From my point of view if someone will ask me for you to provide service, I will never recommend you.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

Whirlpool is an awesome fridge. There was plenty of room for everything. I loved the freezer part too. I would love to have another one because mine was in a fire in 2015. You will like Whirlpool.

Not completely happy with my purchase of the Whirlpool Gold Series refrigerator I just paid off this month. Have had the refrigerator for one year. To be as large as it is, it really doesnt seem to be able to hold that much food. The refrigerator is on the top and the freezer is on the bottom. We began having issues with the ice in the ice maker becoming frozen together and forming clumps of ice. The ice felt damp to the touch rather than feeling completely frozen. We called the manufacturer and they said to be sure the vents in the freezer section were not blocked by food. So you have to be sure to load the freezer so that food doesnt block the vents. Additionally, when filling your glass with ice from the door, unless you are EXTREMELY careful, all of the ice will not go into the glass but spill out onto the floor. Weve had the refrigerator for one year and I still have ice coming out that doesnt make it into the glass. It is not user friendly at all. One last thing - the refrigerator has double doors and to get to the section of the middle pull out drawer, you have to open both of the double doors, letting out a lot of the cold air. For the expense of this particular refrigerator I would not recommend purchasing it. My last refrigerator was a Whirlpool as well. It lasted 17 years and I was very happy with it. This Gold Series was supposed to be a step up, but I feel it was a step down.

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

We bought a Whirlpool refrigerator in January at Home Depot. In July we started noticing that the freezer doesnt work. The ice maker doesnt work, everything melt away. Frozen items were lost. We constantly have to dry the floor since it is leaking water. We called whirlpool on July 27 and they send someone to check it out the following day. He reported that we need a new freezer door. I call for a follow up, I was told that it will take 6-8 weeks before we get a new door and part for the ice maker. We recently called to follow up on the status of the door just to find out that the order didnt get process until mid August. In the meanwhile, the fridge is having condensation. Water is everywhere inside. Fruits are being rotten because of too much moisture. We called again and they send out the same technician. The technician reported that the fridge will not work properly until freezer is fix. We call whirlpool again just for them to tell us to wait for the part, and gave us an extra 6 month warranty.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

(Model WTW5640XW3) Whirlpool Cabrio worked Good for 11 months (just after warranty Expired). Replaced capacitor would not spin, hums loudly and smells like burning Plastic. Then about 2 months after that Lid locked, failed, replaced. 7 months then Actuator failed and now looks like the Main board give up. I dont know where The original parts are made but they are Cheap junk. New technology is crap for Washing machines, gears transmission and Solenoids last a lot longer plus they clean your clothes. And belts and solenoids.

With the many selection to dry your clothes accordingly to your load, 9 times out of 10 all clothes are dry. Ive used every cycle there is too often so that I could get a better trusted value. Also it removes more lint than any other brand that I could think of.

I bought a 6 year warrantied Whirlpool hot water heater Model N50T61-403, product number 0733318, at Lowes Home Improvement Center and for three years the pilot light fails to stay lit. I have talked with Whirlpool 1-877-817-6750, the number on the unit, many times. I went through the troubleshooting checklist and verified all requirements. I paid a plumber $150 to check it out and he said I needed a larger supply line and venting the closet door would help. I did this and pilot still goes out periodically. Whirlpool sent me a new gas valve and it cost me another $150 to have it installed. The plumber said everything is good. But the pilot is still going out. Called Whirlpool again and talked with them for 24 minutes. The woman on the line was telling me I needed a certain amount of oxygen for this 40,000 BTU model. She was giving me minimum requirements for square or cubic feet of house with 8 inch ceilings. Yes, she said 8 inch ceilings 4 or 5 times as we went over the requirements. I got so frustrated asking her what she was talking about and she hung up on me. I called back and asked for a supervisor and a different woman had me hold on, came back and said a supervisor would call me. I did get a call back and the supervisor wanted to send me another gas valve and a burner assembly. I told him the burner assembly is working fine and I have a new gas valve. I asked him to send me a $150 along with it to pay the plumber. He said they only warranty the parts. So, am I supposed to have $450 in labor plus my time in this product on top of the original cost? I said no thank you and asked him if he would accept this as a solution if he were the customer and he said this is not a personal discussion. I know his answer. I am never buying a Whirlpool product again. But now I need to buy a new, good brand, water heater to replace the Whirlpool piece of junk. Bad product, bad company, bad warranty. I got screwed by Whirlpool once but never again.

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

I have been having a problem when washing my jeans in the Whirlpool Cabrio that I have never had before with my old washer. When I wash my jeans, there are always a few pair, never the same ones, that have an odor like dirty dishrags on them. I always hang my jeans to dry so I do not think it is this. I have tried to add a freshener to the wash cycle, it does not work. I have tried to dry them in the dryer with a scented dryer sheet, it does not work. I am assuming after reading these past complaints from other consumers that it is not getting all of the clothes clean because of the lack of water. I always use the deep water cycle, but maybe it is not enough water as previously suggested. I have had an issue with blankets and other heavy items not getting clean and/or not even wet. Thoroughly disgusted with this appliance!! I love all of my Whirlpool kitchen appliances though!

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

3 months after warranty the oven will not stay on. I will stay on for only 20 minutes then it goes out. It clicks but will not come on. I can only use my oven for backing biscuits but cannot bake chicken or meats.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

I bought a water heater in 2008 from Lowes department store. The heater would continually go out causing no hot water. The company had sent several technical repair men out to resolve this problem, and still the problem remains. The Technical Support requested that they will pay for the part and I could install it, not knowing if I am able to do such a job. The technicians who were sent to my home were not able to do the job. How do they expect me to do the job without proper experience? Whirlpool products are not reliable nor is their maintenance contract. Stay away from this company.

The heater was bought in March of this yr, 2013! Already, it quit working! Error message... we got the replacement part after much hassle! It was replaced and still doesnt work! Its going on day 11! I am furious! The unit needs to be replaced and I get, Well, you have to pay for labor, etc. You have got to be kidding me! It has been in my house for 3 months! I will call the media, our local guy who investigates, if this is not replaced asap! I already know I will never buy anything Whirlpool and will tell everyone on my media not to either!

We purchased a Whirlpool Overhead microwave and Quiet Dishwasher in May of 2017. Within the first year, the microwave needed new sensors installed. The repair person said this was a design flaw and he was getting many calls. Then at 13 months, the dishwasher wouldnt drain. The repair person fixed the problem and left reset directions because this can commonly happen. Now at 18 months later, the drainage problem wont resolve even with the reset. Whirlpool extended the warranty by 6 months but wont cover this repair. Two appliances, two problems. Dont buy Whirlpool.

After only two and a half years, my Whirlpool bottom freezer refrigerator (GB2SHDXTQ0) was frosting over and the top food section stopped working altogether. I made a call to Lowe’s. It’s not their problem. I then called Whirlpool and he said I had a bad gasket. I had a 28-year-old refrigerator that was still working with the original gasket and it has no problem. After reading all the complaints with Whirlpool, I would never buy another one again. After cleaning out the refrigerator and freezer two times, carrying things to a friend’s house and having to pay $90 service calls just to walk into the door, I am ready to throw this one out. This refrigerator cost me $1200 and I am a single person living on $900 a month. Thanks for nothing, Whirlpool. There should be a class action suit.

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.

While my oven was running the 3 hour self clean cycle, the glass on the inside of the door cracked. It was in the middle of the cycle so I tried to call whirlpool to see if I should hit cancel or if it would cool too quickly and make it worse or what to do. First person was young and stumbled with English in the service department. He couldnt answer my question, just schedule for me to pay for service to come out. After I got upset and said there must be someone to talk to, he sent me to parts who said she can only order me parts. All I wanted to know was was if flames were going to shoot from the oven or what! I told her that I needed to talk to someone who knew something about ovens and she asked if I was calling her stupid and hung up on me!

My double ovens were locked and I could not open them. A repair man came, undid the latch, but did not have the replacement part. He ordered it and came back two weeks later to replace the latch. I paid the required $159.00 for the service call. In the meantime, I could use the bottom oven without any problem. He replaced the latch and discovered it was defective. In removing it, he damaged the ribbon in the control panel. He came back and put in a new latch, but now neither of the ovens would work because the control panel was inoperative. An attempt was made to order the control panel, but the control panel is no longer made. Instead, an attempt was made to repair the control panel. This took 4 weeks, and meant that I did not have an oven for Thanksgiving and had to totally rearrange my plans. Now I am told that the panel is not fixable and the best they can do is offer me a prorate on a new oven in which I would be charged $1374.00. I find this outrageous. Except for the latch, an easily repaired mechanical problem, the ovens were in excellent working order. Now I am being told that due to the problem caused by their repair person, I must pay $1374.00. I spoke to Stephen **, their customer service supervisor, who said that I have no further recourse with the company and there is no one else I can speak to regarding this problem.

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.

I bought the WTW4815EW0 Whirlpool washer. Worse machine ever! It’s take forever to wash a load, there’s no way it’s efficient when it takes twice as long to wash one load. It doesn’t sense the water level correctly, Its noisy, and after only having it 3 years it crashed on me. I refuse to waste money fixing the piece of junk and when I go to purchase a new one it won’t be a Whirlpool.

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

UL code displayed for six months. Will not spin. Makes a squeaking noise. Recently noticed a black greasy residue around the machine. The bottom of the machine is covered with it. Have had the Cabrio for 5 years. Seems like a bearings issue. Expensive machine. Whirlpool said there are no reported issues with my model even though there are thousands of people on several websites who are having the same issues. Apparently, Whirlpool is in denial and not willing to save face with consumers and correct a horrible washing machine. Definitely will never purchase another Whirlpool appliance.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.

I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.

It was horrible! I paid $568 for a Whirlpool dishwasher from Lowes in 3/09. The Clean light flashed, then stopped and flashed again. I didnt buy an extended warranty, because I felt Whirlpool was a great company. I had A&E Factory Service come for a service call, paying $70 later w/ tax, only to find out that the heater is no longer working. It would cost $216 to fix it, and we had to remove the dishwasher. Why bother for the total of Todays service call and the repair, when I could buy a new dishwasher? It cost $568, and it lasted a little over 2 years! It was horrible. Theres no warranty and no help from Whirlpool, because I didnt buy a warranty. Guess, my dishes will air dry, and I might as well do them myself!

Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!

We own a Whirlpool microwave hood combination. The door started cracking where the handle attaches. Ordered a new door and installed in July 2017. 18 months in the door and the handle have both started to crack again. This seems to be a problem with Whirlpool microwaves but they wont stand behind their product. Theyll send someone out to replace it for $$$$ but they wont admit they have a flawed product. One year warranty - no exceptions. Will have to replace the microwave and it wont be Whirlpool!

I have had my Whirlpool electric oven for so many years that I don’t even remember when I purchased it. I also have a Whirlpool stove top & the same with it. Zero trouble for many years. I highly recommend Whirlpool range tops & ovens.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

It works quite well except if you put items in the back of the top shelf of the refrigerator it will freeze them as if they were in the freezer section. I have a bottom freezer and that works quite well. And it is very quiet when running.

Top loading HE machine. Washer does not clean. I have tried all manufacture recommendations, changed detergents and tried laundry boosters, all to no avail. Tshirts, pants and socks routinely come out of the wash dirty and must be re-washed. This negates any energy savings. Also, the noise from the spin cycle is very loud - the washer is on the second floor but I was told by sales person that this would not be an issue with top loader. Overall, very disappointed and after all these years, I have finally given up on this washer and will junk it.

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

When we bought our house the Matching set of Whirlpool Cabrio Platinums came with it as they were new. I decided to keep them and sell my LG Troms.Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.Whirlpool themselves should be ashamed to put out such a pile of garbage to the consumer. Our house came with all new Whirlpool appliances and we are going to replace them all and never give Whirlpool a look again. Whatever you do don’t fall for the shiny unit, slick salesmen. Because all youre going to get with Whirlpools washer is all talk and zero action. Thanks for the not so clean clothes Whirlpool. The local laundry mat thanks you when I need to actually clean my clothes.

The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.

I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

I have had trouble with this AccuBake stove since four months after I bought it in 2011. First, the clean cycle would work intermittently then would not ignite to bake, broil warm or clean. All burners would light intermittently. Every time I had trouble, I called the service tech from Homestead Lumber, where I purchased the product from and he could never find anything wrong. Product would work fine whenever he came out. Finally, it acted up in May of this year while the product was still under warranty and while the service tech was here. The tech replaced the circuit board. One month later, Im still having trouble replacing igniter. Four days ago, Im still having trouble. This stove stinks. Right now, I wish I had my $959 back for the stove and wish Whirlpool had it stuck up their butt.

Model: Whirlpool Professional FF 32 Elite. Purchase date: 06/2009. Problem: Temperature maintenance issue. The basic need of refrigerator - unable to set/maintain temperature. The cooling system is not working! Poor customer service: Representative charged for visit. The representative is unable to find the root cause! Approximate expense of 4-5k with no guarantee of problem being fixed. Better go for other brands like LG, Samsung.

I have had this machine (Indesit IWDE126 Washer/Dryer) for a very short time; the washer is great. It does a 20 minute daily wash which is good however the dryer part screws up everything you put into it and ironing, even with steam, makes no difference at all. The WORST part is the organisation DONT CARE. I wrote to the Chief Executive, Jeff Fettig, who neither acknowledged my complaint or responded to it. I made this complaint in October 2016 and STILL do not know what the outcome is. If you are reading this review I honestly would look elsewhere for a better machine. Try MIELE. They are expensive but 2000% better.