I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

As soon as we bought our new microwave, I saw what appeared to be hair on the door. I tried to scratch it off but I could not so I wondered if it was a crack but I could not feel it. As time went by, many other lines appeared but I could not feel them, just see them. After a couple of months, I noticed the first crack could be felt and then soon after that I could feel the other cracks. The first crack goes from the glass to the edge of the door and is wide open and the door edge kind of just hangs there. There are now about 20 cracks and the door will most likely fall apart soon. I called Whirlpool and they lied and said there have been no complaints at all about their doors. I read them some of the names here on this site having the same problem and the best they can do is offer to sell me a new door for $180. I told them that their product was defective and need to be recalled or something and he again tried to send me to the parts department to sell me a $180 door. I told him if that is how Whirlpool treats their customers, I would no longer buy anything from them.

Whirlpool refrigerator is 2 years old and has LED lighting. Light went out in freezer and dimmed in refrigerator. Requires a technician to replace them with 3 hours of labor due to wiring. Total cost parts and labor $700. Whirlpool has a one year warranty and was unwilling to repair at their cost. Warning - do not purchase any refrigerator with LED lighting that requires a technician to replace the lights.

We have tried to have our refrigerator fixed 3 times. Same problem every time ice build up in the freezer. Clearly after reading all the reviews Whirlpool has made a very poor quality of a product and they dont care. Hopefully others will read these reviews and learn that its not worth it to buy a Whirlpool.

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

Ice maker has stopped making ice on several occasions. Also when you try to get ice out of the door dispenser, it will continues to release ice but will not go down the chute and when you open refrigerator door it spills out all over the place. Getting ice other than from the door is no easy task. I have taken to putting a bowl under the ice dispenser. Interior of refrigerator is not user friendly for positioning items. Bought in a hurry back in 2017 and have regretted it ever since.

Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Model # WRF990SLAM00 Ser# K23919328 - It should be possible to rate this piece of junk zero stars!! Purchased on Feb 2013, it is driving me and my wife insane. It is noisy compressor wise all the time (Our kitchen and living room in the townhouse are one room). The problems started after the hurricane in 2016 killed our power for three days. I had to shut the refrigerator down to manually defrost the freezer section because the fan on the fan-coil was hitting a huge accumulation of ice. Then the weird blackouts started approx once per month where the panel light as well as the interior lights went on and off every minute with that dreadful BEEP. This went on for over 24 hrs and made living in the same room HELL. The beep and three clicks happen every minute and the cooling is none. Whirlpool service came ($80.00) just to look at it and will come back with the rest of the bill which probably will be astronomical. I feel cheated big time!! Minute and the cooling has worsened big time. Whirlpool service came ($ 80.00) just to look at it and stated it needs a new computer board as well as a new front panel on the left door.

We bought the dishwasher on 12/28/11. It broke 4 weeks later. I had the company come out to fix it. 6 months later, it broke again, needed a whole new control board. 3 months later, it broke again, they came out and did some type of repair. 7 months later, it broke again and it needed a whole new control board. They wanted to charge us $250.00 for this, but after some major arguing in regards to how New this was and the warranty now out, they waived the fee. 3 weeks later, the same problem as before! I am so angry about this lemon of a dishwasher! They are coming out again today! I am quite sure they will need to replace the control board again! I will never buy another Whirlpool product.

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

The Whirlpool duet front loading washing machine came with our new house five years ago. That machine has destroyed multiple clothing items including very expensive sweaters and undergarments. It has destroyed biking shorts and just about anything of value. Even destroyed the bags fur delicate clothing. I have to get a repair guy out every year to replace the bellow too! It is terrible!!!

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

I have tried to contact Whirlpool, email and telephone call. Finally someone called me but Customer Service was poor. I asked her to have a Manager call me, but she never did. They also never responded to my email. We Purchased our new Refrigerator 21 c.f. side by side 2 months ago. The ice maker is driving us crazy. It is very loud. There are white plugs on the 2 bottom corners that make the appliance look extremely cheap. I am not happy with this Refrigerator!

I’ve had my washer and dryer for a long time and it has been okay and it’s time to update. It has had its up and down and I may get another just after a while they are outdated and better appliances come along. Smarter people are making smarter things.

We purchased a stackable electric washer/dryer unit and received in October. Had issues from the start. Called Whirlpool in Dec 2018 and they sent out their contracted service company. Told us they were ordering parts. Never heard from anyone. Called service contractor and they said never received parts. Called January. WP told us that because it was a new model, they didnt have the parts. We asked them to replace the unit. WP called us and said they would replace the unit and it would arrive in late January. NO CALL. Called 2/22 and said, no similar units available. Ask them to upgrade me if there were units available. Said they would and the inventory of the upgraded unit was promising. Would get a call from delivery company for a 3/6 delivery and install. 3/2: Called because hadnt heard from anyone and called WP. Today Katrina ID # ** tells me they are making the new upgraded unit with an anticipated delivery of MID MARCH. I just about flipped my lid. I asked for a supervisor of which she said she was a SR support specialist. I asked that this be escalated and I get a call regarding status. She advised that she would inquire and call me back. Likely shouldnt hold my breath or try to call back because you are on hold for up to 1-2 hours. Just to clarify, have never had an issue with Whirlpool. Every appliance we have in our home is Whirlpool. I just cant believe this experience. I am going to the media on my next stop.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess Im stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

My dishwasher interior and exterior is easy to keep clean. Very quiet and cleans all my dishes. The various cleaning options meet all of my needs. I would recommend this brand to everyone. I have had my dishwasher for 2 years and have had to call for service.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

We purchased a Whirlpool water heater at Lowes for $1100.00. Four years later it isnt working. There are no parts to fix it available at any store in Dallas, TX. We had to call the company. They made us pay the overnight shipping fee for the part. Then the part didnt show up. When we called to find out why isnt the part at my house, they said they found out FedEx doesnt deliver on Saturdays. No one ever called to notify us of this, instead the response was that they would use it as a coaching lesson for not notify the customer. We have now been without hot water in the middle of winter for 5 days. We have no idea when the part will arrive and if it will even fix my defective water heater. We will never buy another Whirlpool product and I strongly encourage anyone who reads this to not buy Whirlpool. They dont stand by their product and have horrible customer service.

We bought a Whirlpool dishwasher when we learned that my daughter and two children would be living with us for an extended time. We bought it a couple of months before they came. During that time I used it maybe four or five times as there are only two of us and didnt need to use it. Since they arrived in early June, the dishwasher malfunctioned almost immediately. Talking with their representative was useless and frustrating. The only words she seemed to know were circuit breaker. That is where the conversation started and ended despite my assurances that it had nothing to do with a circuit breaker. We wrangled round and round to no avail. This company used to be an American standard. Now it is a class A maker of junk.

We have a Whirlpool double oven that is about 3 years old. Today we used the oven for lunch and about 2 hours later we heard a loud sound from the kitchen. When I went to see what had happened I found glass shards all over the kitchen, some as far as 10-12 feet away. The outside glass of the top oven was spider-webbed and had apparently exploded. Nothing had come into contact with the oven and nobody had been in the room with it for over an hour, it just randomly exploded. I am going to contact Whirlpool but judging by the other posts I dont expect much help from them.

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

Everyone has been impressed with how quiet my Whirlpool Gold Series dishwasher was and how clean the dishes came out, but that didnt last but 3 short years. In the life of a dishwasher, 3 years should be less than a third of the life expediency. I purchased a 3 year protection plan from Sears only to find out that it included the year you get the new appliance, so it just added 2 years. Just my luck. I have bragged and bragged and bragged on this dishwasher because it was quiet and cleaned so well, but now I know that was premature because it should have last much longer. I sure didnt get my moneys worth.

The Cabriolet washer and dryer act funny. I really believe its because they are digital... Didnt they realize that at some point moisture would affect controls? Idiots! And if a cycle is stuck, you cant manually move it forward or backward... you know, how the standard machine works... yeah the one with knobs!! Sometimes computers are not necessary and this is one of them... too damn advanced!! Id rather have a good old American washer. Not worth it. I get a better wash at the laundromat. # pissed.

We bought 2 Whirlpool refrigerators for our new home 5 years ago. The first ice maker died 2 years ago at 3 years old. The second has now died this month. We called the repairman in who told us that Whirlpool knew there was a problem with their ice makers, but because they did not cause fires, they were not recalled. We paid $480 later for items that should last at least 10 years, not 3-5 years. We will never purchase another Whirlpool appliance and neither will any our family. A company with this level of ethical behavior that knows they have a faulty piece of equipment and just chooses to do nothing does not warrant my business.

Dishwasher has had multiple issues in the 4 years of use. - Incomplete cycles - need to call repairman to figure out why the dishwasher does not complete cycles, fills with water but doesnt go into clean cycle - In 2 years had to replace grommet due to leaking water. - Top rack slide rail plastic ends broke needing to purchase both new ones. - Detergent door quit opening - door does not open during entire cleaning cycle.- Design flaw with silverware rack on the door, be careful not to block or silverware will not get cleaned.

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately called for service as dishes did not clean after running over 3 hrs. Was told it is operating as designed. I followed all the tips and it still continues to not clean. Plastic wear and cups stay wet, plates arent clean. We have changed detergents pods as well. We may junk it and buy something else. Recently purchased clothes washer and did not buy Whirlpool. Very, very disappointed. I should have kept my 12 yr. old GE Dishwasher that wasted water... But cleaned my dishes. Not happy with Whirlpool!

I bought this Cabrio Washing Machine just over a year ago and it never drained water when I was doing towels and bed sheets. Life got in the way, and I managed to run smaller loads in the regular settings. Now, the machine is just over a year old and it will not spin unless I put it on the rinse and spin issue. It takes well over 2 hours to wash a load of laundry. From looking at other reviews, this is a big problem. I would not recommend this washer to anyone. It cost a ton of money and was the worst washing machine I have ever used.

Since these are made in Mexico as told me by the Lowes rep, quality has suffered. 1st one so crooked and put Roger on, no doubt a crooked floor, could not be fixed or leveled or plumbed. Got a replacement and, yes, same problem! Took off upper hinges and reamed all 4 hole out to line up tops of doors. Only problem is box of fridge is sooo racked that rear shims are needed, and many to experiment. My floor is perfect so its not that. Fixed for now but I am a pretty.much a perfectionist. Dont buy, make. Then Chuck them all in a landfill where they belong! And I dare anyone to try and get thru to them! THEY DONT CARE AT ALL!

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

Ill never buy Whirlpool appliances again. I purchased all new kitchen appliances less than 3 years ago. The range had electrical issues within the first year, which was extremely scary. Thankfully because of the warranty they took it back, reimbursed me for it and I replaced it with a GE. I absolutely love the GE. The dish in the microwave never stays on its track in the center. Its quite an inconvenience to fix it almost daily. The top rack in the dishwasher constantly breaks, drops down on one side. Random parts from inside the dishwasher constantly come loose and fall off. But the worst of all....my refrigerator has broken down twice in 6 months from the same issue due to no fault of my own. To give some credit, Whirlpool fixed it out of warranty the first time. However the same issue happened 6 months later and they are expecting me to pay for it. The repair company contracted with Whirlpool covers their parts under warranty, however different parts need to be ordered. I had to pay for these parts, a service call and labor. Whirlpool came out with a service pointer on this because they know its a manufacturing defect but are refusing to cover the cost. The representative I spoke to was nasty and inconsiderate but sadly the manager was even worse. DONT buy Whirlpool!!! I recommend GE, youll be much happier. Worst customer service and support.

We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.

We had the refrigerator delivered in March, 2013. We noticed a leak in February 2014, only because we smelled a musty smell in our garage, and removed the rug outside the door, from the garage to the kitchen. Then we started noticing water in the garage. It was shortly after we determined it was the refrigerator. We bought this at Lowes and they use A&E, and they did not show up for the first appt. They did replace the pan a few days later while we had to replace dry wall behind the fridge. This time around (month later) we noticed the fridge/freezer was not cooling. So A&E came out and determined its the compressor. So now we threw out hundreds of dollars of groceries, and water was leaking all over the floor again from ice thawing. I believe the refrigerator has had problems all along. We have had it for one year. I think we should be reimbursed for the compressor! Thats the least Whirlpool can do after losing so much food and money spent on the wall, and all the water mess etc. I will never buy Whirlpool again, and I will never purchase from Lowes again. We always bought at Lowes, but this was a bad experience, and I get told one thing on the phone with reps and another by A&E.

I count myself as lucky... my Whirlpool 465 Accubake Ceramic Cooktop stove was given to me. I have used it for 3 years. One day, out of the blue, the oven, which was in use, started clanging loud and jumping up and down. I started screaming & tried to cut it off & it would not go off. I ran to the panel box & threw the breaker. It also burned my food that was cooking. It did it several times. Then I decided to not cut the light on or touch the button to raise the temp. It has not done it since. I bake everything on 350 degrees and immediately throw the breaker. I am scared of this stove and plan to replace it. I will NOT buy a Whirlpool, anything. (washer/dryer/fridge/aircon)....once bitten...

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

Whirlpool 27 cu.ft french door bottom mount WrF989SDAH White - We took delivery of this ice making fridge mid-September from Sears Canada. 3 weeks later we have ice at the ceiling/wall seam at the back inside the fridge. Water collects along the rubber seal of the freezer drawer which we have to mop up. We said we were not going to use the water/ice maker and its not even hooked up. Water comes down through the water dispenser onto the panel which we also mop up. Moisture in fridge. Temp settings are as factory specified. Whirlpool authorized tech guy gave us the inside info. Hes seen so many design problems with this model and what Whirlpool do is order the tech guys to say to customers we can order the parts and fix it. Whirlpool keep discovering and modifying the problems but you are not allowed a refund off the bat because the tech guys authorized & sent out by Whirlpool are not allowed to give a report to the retailer or say its design defective. So the customer has shelled out money and has to have band-aids left, right and center. Went to Sears to ask for a refund. They refused because tech guy wont give a report to them (but what do we really know eh? Because the tech guy stood in my kitchen and gave a verbal report to Sears but nothing written). So Im in the hole for a crap product that is only a few weeks old and Whirlpool and Sears have got us over a barrel. The tech guy said he was going to challenge their tech line now because hes upset at how many of these band-aid fridges hes seeing now. I want a different brand and model and cant have it because Sears dont have it. In dire straits now.

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

We bought a Whirpool Cabrio, model WTW62000W9, and it is junk! We bought higher-end thinking that it would last. It is less than two years old and averages three loads per week. The transmission is out. It needs to be loaded on the boat back to China.

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

The 2 rear steel rack supports were flaming/sparking. I was told by Whirlpool over the phone that this might have been a recalled item, but they would send a technician to check. The technician said it was a build-up of grease and that I should not have used the rack and not to use the rack at all in the future. However, I do not use the microwave often enough to get a build-up of grease and it is cleaned thoroughly. This is a Whirlpool-manufactured product. Why would it be unsafe and why can I not ever use the rack again? If this was a hazard, why has it not been recalled?The technician removed the rack and sprayed a white substance on the support, and I was charged $138.03 for this and left with a partially, unusable appliance. I would like this to be replaced, so that I can use 100% of my microwave or be reimbursed for this expense. Please explain. Thank you.

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

What a horrible experience. I purchased a Whirlpool Duet HE Front Loading Steam Washer in 9/9. I have used it no more than 15 times. It has an error code F70. I called Whirlpool and used one of their recommended technicians. He was there for no more than five minutes and he informed me that it was one of the two parts--one is $300, the other is $500. Both these parts are computer chips. He instructed me to call Whirlpool stating that they would give me the parts for free. I did, and they refused stating that the product is now out of the one-year warranty. This is clearly defective. I am now faced with $1,000 fix. I feel that I was further misled by Whirlpool because they should have told me before the service call that I was going to have to pay $1,000. The customer service reps and the manager were both unresponsive and rude.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

Purchased a Whirlpool French Door Refrig. Model #WRF 954CIHZ200 in 11/21/2017 from Best Buy for $2300.00 on sale. Within the 1st year the Ice Maker broke & repairman said the ill design caused the wire to break. He had replaced numerous ones for the same reason. In the 2nd yr the freezer started frosting. Next thing the freezer quit. Next day refrig quit working. Called Whirlpool, said, So sorry. We will send you a $50.00 Visa gift card. That was to cover $200.00 of just bought groceries. Called repair guy & he diagnoses compressor was bad. (IN A LESS THAN 2 YR OLD REFRIG. THAT COST $2300.00????)Now, we are 28 day w/o refrig. Living with a Igloo cooler. Whirlpool says they have no stock left on compressors for our refrig. (probably because there are so many going bad in their refrigerators). They are trying to locate one somewhere in US so that takes 6 days then they have to ship to repair center then they have to schedule us for repair which will probably be another 7 days. Ghee, what a mess! Dont do it folks! Buy a LG or Samsung! If I had it to do again, thats what I would do! Whirlpool is Not what they use to be when I trusted them. Years ago. P.S. I bought microwave, stove, & dishwasher! They are all unsatisfactory! Never again!???

Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!

My oven had been temperamental since day one, then got worse over time. I do not use my oven that much so was not really worried or alarmed until a tray of cookies caught fire. It was set at 350 and jumped to 525 on its own. (I bought an oven thermometer to monitor) Minor burn taking tray out but all okay :-). Contacted Lowe’s where we bought it and they would do nothing (note: at this point the oven is 15-months old and out of warranty). Advised me to contact Whirlpool. Did that - they sent out a repair service and they determined it was the temp. sensor. It is now April 2014 and I am still waiting for the part (this all started Sept 2013). I have since talked and wrote to Whirlpool for this to be resolved and also asked that the range be recalled due to fire hazard at the least! When I spoke to them in December, they said they could give me ‘50% off the part’. Remember I am still waiting for that part, lol! After writing corp h/q, they said “Sorry, since we cant get the part why not have someone come in and take the old part out and have it rebuilt.” I ask you Whirlpool w/q would you be happy with that??? Will post any follow-ups... would love to hear from anyone else with this problem - model # GFE461LVS. Great day everyone. :-)

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.

I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

We bought our Whirlpool Cabrio washing machine and dryer in May and it was the worst purchase we have ever made. We have had a technician out to our home three times. Whirlpool said that the next time the technician comes out to your house, you will have to pay for it and we have the extended warranty! The problems with the washing machine are many. 1. Leaves white streaks on dark clothes. 2. Not enough water covers the clothes, so clothes do not get clean. 3. The spin cycle is so violent that clothes are damaged. 4. The soak cycle is a joke. Soaking means to sit in water and soak. This machine drains the water so there is no soaking.5. With this very expensive machine, we can use only one cycle; bulky items on the low spin with a repeat rinse.The dryer is equally terrible. As I write this, I have two pairs of jeans going through the dryer for the third time. According to the technician, a heat sensor determines whether the clothes are dry. We have not had one load of laundry, big or small, that has dried in one cycle. But the technician said that this is how this machine works. We have tried all the cycles. According to Customer Service, the technicians found nothing wrong with the machines hence, we will have to pay for the next repair call. If you are looking at this machine and dryer, dont! Do not waste your money or your time. Washing laundry is a nightmare because the machines do not do what they are supposed to do --wash and dry the clothes.

I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!

My Whirlpool gas range was installed in December 2008. The control panel for the oven has now died for the third time! Push the buttons to set the temperature and nothing happens. The first time the control panel died, Whirlpool replaced the parts. The second time it happened (6 months later), they didnt want to hear from me. The oven worked satisfactorily for about three years and here we are again. It will be about $500 to fix the problem which clearly is not an isolated issue as I have seen this same complaint raised a number of times. Looks like its time for a new gas range. My dilemma is that I have the greatest serviceman who exists... and he only sells and services Whirlpool. But...thanks to Whirlpool, hes probably losing some business.

We purchased an electric range model WFE371LVQ O in June 2010. This range is only used during the winter months in our vacation home. In January 2016 the oven turned on by itself. The control panel was replace. It happened again on 1/25/19. IT IS A FIRE HAZARD!! Thankfully we were home both times. The only way we got it to turn off was to flip the circuit breaker. If this would have happened when we werent home and a fire started and it killed our dogs I have no idea what I would do. Im not even attempting to have the control panel replaced again. Well be buying another brand. I DO NOT RECOMMEND THIS TO ANYONE. The company must have known about the issue because when we called the first time it happened, which was several years PAST the warranty period, they didnt hesitate to do the repair free of charge.

I own a top two door refrigerator cabinet with a middle drawer meat cooler and a pull-out out lower chest freezer. The ice maker is built into the door and it is a very simple to operate and stable appliance. The refrigerators space is very functional and flexible for your food storage.. We have moved it 3 times and never had a problem. It is my wifes favorite appliance and fits our needs perfectly without a lot of bells and whistles. The ice maker filter is easy to change and the ice maker itself is super reliable. The model number is WRX735SDBM00. We have been Maytag and Whirlpool appliance owners forever because of their reliability and the ease of used to clean them.

From the beginning, we were not really happy with the performance of the machine, which we felt was not cleaning as well as it should. Now it doesnt take the soap at all. The washing process goes on perfectly but without soap, so the dishes remain dirty.

Purchased a new oven 06/2016- today, I had Sears come and look at the issue. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.

Whirlpool Duet WFW94HEAW0 Washer - Bought the machine in Feb 2014 and was generally very pleased with it. However a few weeks ago we started getting oil/grease stains on clothing. Wasnt sure what was causing it but it has now got so bad that the machine cant be used. An internet search indicates it is possibly a ball racer ring and doesnt sound an uncommon issue. A call to Whirlpool resulted in a quote for circa $350 for a service call. Thats a 1/3rd of the original value (includes a 12 month warranty). And its just over a year old!!! We had a problem with the Maytag Neptune that ended in a class action suit and now this replacement machine seems to be even worse. I would recommend anyone to really consider what to buy and give this range a miss.

Whirlpool’s customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 range to be old! I said to her, “Wow, if the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.” I think its disgusting for a company to build appliances with a shelf life of 6-7 years and with only a 1-year warranty! What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and then around 5 to 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.I asked the Whirlpool agent if I could get the control board discounted and she refused and said, “I am sorry, we are unable to help you.” Pathetic! Their cost on these boards is around $120.00 or so. I was told by an appliance service rep they could discount that $500.00 board even half and still make a decent profit. Do not ever buy Whirlpool. Go with other brands instead. Their customer service policies are horrible. Your hard-earned money will be buying an appliance with a 6 to 7-year shelf life before major repairs.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

Whirlpool microwave came with my new condo, and its as aesthetically pleasing as it is functional. Very easy to use, sounds are not annoying (as my last microwave was) and heats food quickly and evenly, as needed.

My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

Whirlpool Accubake Gas stove/oven - Several times now, in the year and a half that Ive owned this appliance, Ive had issues with the knobs easily being turned on. The pilot never lights, and gas leaks horribly. One day I decided to take my daughter to the park and wed ran into the kitchen to grab a few drinks. A few hours later when we came home, I barely got the key in the door when I smelled gas. I left the door wide open and stepped inside the house and saw the not one, but two knobs had somehow been turned on. Im assuming that when my daughter and I grabbed our drinks, one or both of us must have barely bumped the knobs. We had to stand outside and leave the front door open for over an hour to air out the house!Ive found that I literally have to keep the knobs off the stove to prevent the gas from leaking in our home and someone passing out. NEVER in a million years would I have made such a huge purchase (and yes, its a huge purchase for a single mother!) on something thats used on a daily basis if I had known what a danger it could be. I almost forgot to add, that the stove top grill began rusting the first time I washed them off and the oven often does not light and we have to leave the drip pan unscrewed in order to light the pilot.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

New stainless steel range 5.3 cu.ft. with convection oven delivered by Home Depot on time. Before the day was over the trim around oven glass was falling off. Double sided sticky tape was not holding. Yes its put on using double sided sticky tape. Called Home Depot, once you accept it, you deal with Whirlpool. They must first send someone to look and see. Yes its falling apart. Service tech will order new door. Mind you it will also have the sticky tape. We have also noticed that the glass top has many deep scratches, he will replace that also. A week later still no word, when. Used the oven because I couldnt wait and as it heated up smoke poured out of it and a loud noise from inside. Turned off and pulled out bottom drawer to unplug. Bottom panel had fallen down and undersides were rusted. Only had the stove 3 weeks and its Christmas Eve. Will read reviews first next time. No problems with my other Whirlpool appliances.

My husband and I have been loyal Whirlpool consumers for over thirty years. When it came time to purchase a new refrigerator, we purchased the GC3SHAXVY00 model. It was quite expensive but we decided to splurge. This was the worst mistake. Let me also state that we have had the refrigerator now for maybe 5 years. Within the first 6 months, the door that is the central operating system for the appliance went out. The appliance was still under warranty at that time, so Whirlpool ordered a new door. The technician replaced the door and left. However, within 15 minutes of the new door being replaced, the entire refrigerator began to shut down, not just the freezer. Fortunately, we had the techs cell and we called him and he came back and put the old door on until he could order another new door. That made three doors in the first 6 months of us owning the appliance. Then, the ice maker started freezing up. We were told just to defrost the ice maker once a month, that this was a problem the company was experiencing with this 500-dollar refrigerator. Then, the water line started freezing so we would have to leave the freezer door open for about half an hour every week to get the line to thaw so that we could get the water to come out of the dispenser. Now, the ice maker has quit completely. Are we going to call a whirlpool tech? NO, what for?This refrigerator has been a true lemon from day one. I have three more Whirlpool appliances that have broken down within 6 weeks of purchasing them. It was time to replace our appliances so we thought we would support our local economy by purchasing Whirlpool. To say the least, that will never happen again. I will be replacing all my appliances with LG from this day forward.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.

Twice purchased washers Cabrio and both after 5 to 6 years break down showing f1, f2, UL codes. Shame on this company. They refuse to give us a particular time to fix it and have the nerve to charge us for the visit without fixing it first.

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still arent getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

I had this same refrigerator in another home and had no issues, this particular one now I have nothing but issues with it. It seems that the quality is not consistent. First the ice maker was not working, then the freezer light burned out and now there is extensive frost build up in the freezer. The refrigerator is only 2 years old!

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

Whirlpool Washer WTW8700EC + Dryer WGD8700EC. Bought to replace a 35-year-old Whirlpool set that is still working and had no repairs in that 35 years of ownership. Gave to family member and its working well. Was not a cheap item but well worth the money. It performs beautifully. I chose Whirlpool. It is a proven brand with a long history of reliability. When I bought my last Whirlpool, I bought the top of the line model washer and dryer. They say you get what you pay for and that holds true in my case as has with many others who believe it! So this time I did the same thing and bought the best top loader they had. It has many options I still need to learn. I just use it like the old machine and dont need to worry about types of fabrics or making mistakes. Just follow the instructions for detergent and softeners and all is good. This machine cleans as great as the old one without beating the clothes to death. New agitator design keeps from paddling the clothes, so I dont need to use the gentle cycle or medium to preserve the clothes. The dryer I can say is most efficient as I noticed it took far less time to dry, and notice a small drop in my electric bill and gas bill. I think this will be my last machine ever needed. I do take care of my things and I do clean and polish my machines, they are an investment like a car or house. Front loaders have a lot of problems with leaks from the doors. Will stick with top load only!

Sounding like a broken record, this washer is such a disappointment! I had high hopes for this top loader and thought I did enough research. Bought a Cabrio in Oct 2016 and have never liked it. They will have you believe it’s your fault... the wrinkly clothes, the clothes not clean enough, the white marks over all your clothes... you can’t change your detergent or softener enough and change the amount enough... it will still be there. So disappointed??? Want my front loader back!

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

I have had this refrigerator for 23 months. The ice maker has been a continual problem. It overfills and water runs onto my hardwood floor. After four service calls for the ice maker, the defroster heater caught on fire and melted the interior wall of the freezer. Not sure if we fixed the ice maker since we had the fire four days after the last service call. My service rep declared the refrigerator unrepairable. Fortunately I had purchased an extended warranty and they refunded 85% of the purchase price after 2 years of use. Besides the ice maker problem and the fire, I also had trouble with food freezing in the refrigerator compartment. I dont recommend this model, but my repairman says that Whirlpool is as good as it gets.

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

After reading endless stories regarding Whirlpool water heaters, I ended up here and read numerous complaints and every company response had the same message from Chris-- Go to whirlpoolwaterheaters.com/help. I went to the website and called the number (877) 251-1679. I spoke with the most helpful gentleman (Lenny) who helped me troubleshoot some things and even called me back to inquire regarding success and gave me other tips to check if the problem occurs again.

On March 3, I purchased a dishwasher (Model: KUDE70FXSS1 Serial No.: F10202361) on Whirlpools VIP link, which will more likely be my last Whirlpool purchase based on the slightly damaged product and incredibly poor customer service Ive received. Upon delivery of the dishwasher on March 9, I noticed that the left rear wheel was damaged and slightly bent. I also noticed that the unit was a little off balance. But the delivery person explained to me that everything was okay and that the front legs just needed to be adjusted. I believed him and signed the delivery receipts with the additional note about the left rear wheel being damaged. At the time of delivery, the driver also happened to mention that J.B. Hunt did offer installation services for dishwashers. I then called Whirlpool customer service, which pretty much gave me the cold shoulder, and said that it wasnt in their policy. I had to request the installation service at the time of purchase and Whirlpool would not send someone back out. This made me upset because I initially wanted to have the dishwasher installed but your VIP link didnt show an option for installation. Im not sure how Im supposed to request the installation services when theyre not being offered. But the genius customer service representative thought that I should intuitively call Whirlpool when the link isnt on the website. This is the first demonstration of Whirlpools poor customer service, in my opinion. After a couple of days of driving around to get a hose and a cord to perform the installation, I finally installed the dishwasher on March 12. Once installed, I noticed that the hinge on the left side was rubbing against the tub of the dishwasher. The door hinge was bent and the main tub was slightly damaged. Again, I contacted Whirlpools customer service department who sent out a repairman who confirmed that the dishwasher needed new tub and hinges which were covered under warranty. Unfortunately, he told me that I would not receive a new dishwasher since I installed it myself. He would order a new tub and hinges and transfer all the equipment and wiring from my original dishwasher to the new tub. Essentially, I would have a refurbished dishwasher at a new price, which I do not want.I initially wanted to have the dishwasher installed but your VIP link didnt show an option for installation. If Whirlpools website worked the way it should have and offered an installation service, I wouldnt be in this situation. I would have paid for the installation and the people installing the new dishwasher would have realized that it was damaged prior to them leaving and ordering a new dishwasher. I am a customer and not a dishwasher repairman. No normal person would have been able to catch the damage that is on my machine. Second, I find it hard to believe that Whirlpools policy states to have all the equipment from my original dishwasher installed on a new tub. So, I paid $989 for a new dishwasher thats really a refurbished dishwasher because of the damage. I wish I would have visited this site prior to purchasing. I will never deal with Whirlpool again.

Our home came with an Asko dishwasher, theoretically a premium device though the experience was not the best. Anyways, had to replace it after a few years and decided to buy a Whirlpool under the assumption that if an Asko kind of sucks, being so expensive, it was not worth the money to spend big bucks on an expensive dishwasher. I could not have been more wrong! Bought a middle of the pack Whirlpool, I think we spend around $500. Complete junk. I had to use our Sears home warranty like 6 times. They replaced two times the computer board, all the sensors another couple of times, motor, you name it! Worst part is that all of the non essentials part that also broke off (wheels, and plastic pieces of the door) were not covered by Sears warranty so I had to end up using glue and all kind of contraptions to keep them together. Finally, when we decided to put our house in the market we replaced this junk with a Bosch. So far so good. Whirlpool actually never even washed properly, now with the Bosch we finally know what it means to have a dishwasher that really washes for real!

I bought the Whirlpool Cabrio washer and dryer combo with max load capacity for comforters. This is the biggest set of junk ever. Where to start? There are so many issues, starting with the fact that nothing comes clean, no matter if I even put one small item in it at a time! The fabric softener dispenser is a joke. It runs straight through into your unwashed clothes before the cycle even begins. The dryer never gets the clothes dry on the first cycle. I find that I will rewash the same load of laundry 2 or 3 times and still not be clean and then dry same load 2 or 3 times. I wish Whirlpool had these shoved up their **! Never again will I buy anything by Whirlpool!

Our Whirlpool dishwasher works great, gets dishes clean. It is programmable so we can set it to run whenever we choose. It has 3 spinning water spreaders at different levels in the machine, which gets dishes, glasses, pots, pans, bowls, silverware very clean.