Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

I bought a Whirlpool French door, freezer drawer on bottom at Lowes 2 years ago for $2,600. The refrigerator needed a new motherboard within the first year and now that it is in the 2nd year, service is required again. The repairman ordered the part and came the 2nd time to replace the part upon receipt. Now it needs the 3rd part since it is still not working. I have a herniated disc in my neck and had to remove everything from the refrigerator and freezer to take downstairs to salvage our food. Now I have to go through the same thing again for the 3rd time after the additional part comes. This refrigerator is junk. I asked Lowes for a new replacement but of course was denied. Does anyone know a good lawyer for this type of situation? I never had a problem with an appliance like this.

Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018. Purchased the same model 2 years ago, and experienced repeated problems to the point where we got rid of that machine and purchased the most current model referenced here. We are looking for a full refund of the purchase price as it appears that this recently purchased machine is on its way to be a repeat performance of the 1st machine that we got rid of (that was purchased 2 years ago). Again, we want the full purchase price refunded, which is $900.88. This machine is not even 2 months old. Thank you.

I am extremely disappointed in my new Whirlpool washer dryer matched set. My washer started to leak at less than 6 months of age, and my clothes are extremely wrinkled due to excessive spin and smell absolutely foul. I have adjusted the spin cycle to the lowest setting to prevent wrinkling as suggested in the product materials. I have cleaned the washer with the recommended product on the clean washer setting, although now with the leak, that means a good floor mopping too!I have contacted customer service about the leak since the machine is still under warranty - and they gave me a 4-hour window on a specified day for the service. I took the time off work and the technician failed to show. I called twice to follow up on his whereabouts and ETA. They did nothing except tell me to keep waiting. 45 minutes after the outside hour of arrival had passed, I called again. The customer service offered to make me another appointment so I could take another half day off work and hope he would show up the next time. When I asked for a preferential booking (with a real time) to minimize taking more time off work, the manager said all she could do was give me another 4-hour window. I said that was really bad service and she hung up on me! Another rep did do a little better - he sent me a name and number and said I could try to book an appointment directly and hopefully minimize the additional time off. Its the last Whirlpool appliance Ill buy - with that kind of customer service, Id rather be out pounding my laundry on a rock.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

The plastic frames for the glass shelves are cracking at the corners and the only option Whirlpool has given me is to replace the shelves at about $150 each. Needless to say, the cracks started just after the 1-year warranty expired. If only one shelf was cracking, it could be my fault; but since all are cracking (some on the front, some on the back and some in multiple places), I believe this is a design flaw and should be covered by the manufacturer. When I call, I can only get through to someone to schedule maintenance or order parts. What can I do?

I regret buying this washer. No complaint about the dryer but this washer has been the worst investment I have ever made. My clothes gets tangled up - seems like theyre not as clean as with my old washer which by the way I still have. I wanted a bigger set because I hated spending days off doing laundry but I spend as much time rewashing again and getting clothes untangled.

Purchased a new Whirlpool washer and dryer at Best Buy 6 months ago. We complained to Best Buy and Whirlpool about our clothes not getting cleaned. In other words, my clothes are coming out of the washer dirty. My make-up towels come out with make-up, my husband’s fishing clothes smells like fish and my son’s bike riding clothes is full of dirt. Whirlpool’s answer was the technician is reporting that the machine is working fine. Whirlpool told me to use different cycles and detergent etc. and I have done everything they ask, but my clothes are still the same. I told them this is a defected item. A washer should do its job - wash dirt and smells out. I want a different washer and they refuse to exchange this item for another washer after a second call to technician. Best Buy is telling us there nothing they can do for us. What has America come to? The manufacturers and dealers are selling to consumers and taking advantage of them by not responding to the needs of the consumer. In other words, we the consumers pay for product, take time from work and personal time to reports these problems and we get nothing back, just the run around. Is there something we can do? What can we do? This is very frustrating. We work for what we need. We pay for what we need and we dont get what we need. On the other hand, the manufacturer and dealer get what they need, our hard working money. What can we, the consumer, do to get our hard working money worth????? If anyone knows, please share your experience.

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

I purchased a Whirlpool Cabrio in 2009. It worked so-so over the years but recently stopped completing cycles, citing false load balance errors and leaving towels and sheets sopping wet at the end of a cycle. Three repair appointments later, and still no success. I am thoroughly disgusted that such an expensive machine only lasts four years. Based on the service techs attitude toward the machine and other consumer comments, Im guessing I will have to replace it. You can guess it will not be with a Whirlpool machine!

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.

I bought all new Whirlpool appliances. In my opinion Whirlpool has the best product at the best price. I don't buy anything but Whirlpool. My new bottom freezer refrigerator has more room than my previous side by side. The bottom freezer is a great feature and works very well for me. The shelves are adjustable. There is plenty of room in the doors. It has a meat drawer and humidity control vegetable bins. I was worried I wouldn't have enough room for my food but I am happy to report there is plenty of room. The freezer has the pullout shelves and automatic ice maker. It has a great appearance and takes less room than my previous side by side. Overall, it is well worth the price and I am not sorry I bought this refrigerator in the least. It can't be beat.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

I bought a range on 2/11/11. On 2/14/12, I cleaned the oven for the first time at high temperature and noticed burned grease marks which appeared at the inside of the glass in front of the oven. I called for service and the repairman took apart the door and cleaned it. He said it would probably happen again. There was a leakage somewhere and he couldnt repair it. I think it is a quality control problem at the manufacturing levels.

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldnt get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didnt transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isnt cooling after almost $700 out of pocket...dont waste your money on a Whirlpool. So disappointed.

My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

The exterior look of the refrigerator (WRX735SDBM00) is impressive and the stainless steel does not show finger prints easily. It has two french doors on top, a middle drawer, and the freezer drawer on the bottom. The interior is 25 cf, but there isnt much space, even with reconfiguring the shelves, and the crisper/meat drawers are so small, that a large bell pepper wont fit. When one French door is closed it pops open the other door, which then does not close back tightly. Although there is an alarm system to warn a door is open, it only works if the doors are open and not just cracked. We have to constantly push on both doors to be sure they are closed tightly, even after washing down the gasket to get a better seal.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.

I purchased a Whirlpool refrigerator in Aug. 2012. On Mar. 4th, 2013, the repairman said the compressor was no good. They will not give us a new refrigerator but will put a new compressor in. What a bunch of crap. I will never buy Whirlpool again. I have had two GEs and never had this happen.

I have had no trouble with this ref. There is absolutely nothing bad I can say about it. Once or twice something has fallen behind the drawers/ranks in the freezer.

I bought my Whirlpool Cabrio Top Loading HE washing machine and dryer duo in February 2009. I carried an additional extra extended warranty for an extra 3 years. Now, at the dispenser where you add the bleach, it has rusted. The rust has gotten so bad the lid has detached from the body of the machine. I cant understand how a machine less than 4 years old could rust so badly. I called Whirlpool to complain and they suggested I get it repaired and my cost. A car that sits outside in rain, sun, snow and hail does not rust in 3 years. I bought the machines from Home Depot. The way Whirlpool has handled this, I will never buy another Whirlpool.

We have had this Refrigerator for 3 years in December of 2016. To date, we have had to call a repairman (in February 2016) to replace a circuit board on the back of the refrigerator. That took 4 days, as the company sent the repairman the wrong parts. After that $300 repair, which we got at a discount because, the repairman felt bad that the company actually sent the wrong part. Since then we have taken it apart ourselves for several reasons: The freezer compartment filled up with a layer of ice and started to melt all over the floor, shutting the refrigerator off, (which then forced us to borrow coolers to store the food) until it could be repaired. The drain tube was completely blocked and in order to fix this problem, the tube had to be taken out and modified, according to the Internet videos we then watched. In order to make all of these repairs, the door, the shelves and baskets have to be removed, which is definitely not an easy thing to do at all.There are so many hidden screws and tabs that must be manipulated with tools and by hand to remove the doors, shelves and trays just to get where you need to be in order to make these repairs. With each repair, the ice maker and water dispenser started having problems, because, each time the refrigerator has to be shut down, it takes hours for it to re-set itself. Luckily my husband had the tools necessary, with videos on the Internet to assist us. However, once the first problem started, it was a snowball effect, literally. ALL of these problems have been identified by the manufacturer, however, nothing has been done. VERY POOR DESIGN!

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Bought a whirlpool water heater less than two years ago and it has already failed. I could not find parts for it and was told by a lowes employee that I would have to call whirlpool on the 5th of July (three days away) to order any parts. I tried three plumbers in the Indianapolis area and they all told me that I would be better off replacing it with a different brand. I just put in a new rheem in its place. I will never buy another thing from whirlpool. They are no good.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.

I purchased the Whirlpool Cabrio top load washer and dryer a couple of years ago and have disliked the washer from the first wash. I have followed the instructions on how to load the washer which, first of all, takes more time than any other washer I have ever had to load. Second, the clothes come out so wrapped around each other that its almost impossible to separate them. They are wrinkled to the point that the dryer cant even de-wrinkle them, and some have even been damaged. Third, the load doesnt smell fresh even though I have cleaned the washer as instructed. I agree with every negative review I have read on this product, and have been so disappointed with this purchase that I will never buy any Whirlpool product again.

I have had my whirlpool oven for approximately 6 years. This will be the 3rd time I have had to replace the thermal fuse. For the last three times I have used the auto clean, it blows out the fuse. It has cost me $110.00 each time I called my appliance tech to replace the fuse.

We purchased a Whirlpool Cabrio Platinum washer and dryer from HH Gregg and have had continuous issues with the washer. We have had the lid springs replaced two times since we purchased it and they are out again. I called our service company to ask why we have to continue to replace the springs very 6 months and they said it was a problem Whirlpool was having with this unit. I called Whirlpool and after being on the phone for 45 minutes, they told me there was not a recall, but I could buy the parts directly from them for 1/2 price. This amounts to about $20. The repair cost me about $200 every 6 months because it is a difficult installation. Whirlpool is a terrible company to deal with when you have a problem and they do not stand behind their products. I will never buy another Whirlpool product and will tell everyone I know the same.

Its a piece of junk. The only time it will finish a wash and spin dry is when it is empty. Otherwise, it stops and lists an unbalanced error code. I opened up the service panels and found no broken hangers or clothes. There’s no way to bypass the system. I have read of similar issues and of course, its just out of warranty. I assumed the warranty was like other brands but it’s much shorter. What to do? Purchase a washer with dials and not a brain; it will last years. Note that the models without a brain cost far less.

A couple of years ago, we had 2 natural gas hot water heaters installed. We immediately had a service call to replace the thermostat on one of them. Then recently, the other one had to be replaced because of the leaky tank. It was still in warranty, and we had to pay $425 for the old one to be removed and the new one installed. Now, this one has a bad thermostat and the A & E Factory Service is coming tomorrow to install the new thermostat. We have been inconvenienced by this for a couple of weeks as we have no hot water in the master bath. We were just lucky that we had one hot water heater working in the other part of the house. I think that Whirlpool should have paid the $425 for the installation as the original hot water heater was in warranty. Now, I hope that tomorrows visit will be covered by the warranty. Next time we need an appliance, we will not be purchasing a Whirlpool.

It is a top of the line washing machine. I have had it for almost four years. It is the best washing machine I have ever had. I have really enjoyed it, because; I am able to wash my comforters in this washing machine.

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

The freezer has never been able to produce ice cubes, so, took the ice cube maker out, and bought plastic ice cube trays. Not what I paid for, but it’s cheaper than having to buy another fridge.

I purchased my Whirlpool microwave model WMH2175XVS-2 in March 2011. The magnetron went bad 3 years and 1 month later. Thats only 37 months! Whirlpool is very sorry but of course the warranty is expired! Oh by the way, I replaced a microwave that lasted 10 Years which was a second microwave (which is still going after 15 years).

We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one. Fast forward three weeks and now the washer quit and it can be one of at least 15 problems. After reading all these reviews we have decided to toss it as junk. It took forever to was a load of clothes negating any energy saving! Whirlpool should be ashamed of themselves for ripping off all of us hardworking Americans selling us junk. At one time the Whirlpool name meant you could count on a quality product! If Whirlpool really wanted to do the right thing, they would stop selling these immediately and give customers a credit toward the purchase of new washers and dryers!

We purchased a Whirlpool refrigerator on 4/6/2011 - Model No. G17FVCXWQ00, SIN No. K01044078. Since that date, we have had many, many problems with the ice maker not making ice and jamming with ice cubes. If we use ice, then it will not make ice for several days. We had a service man come and try to fix this problem but the problem still remains. What can we do to get this problem resolved?

The machine is reliable, does not take forever to do a load, it is relatively quiet. It has sufficient options depending on the size of the load. Additional options are time setting, choice of warm, cold or warm/cold water settings. On light and medium loads it extracts almost all of the water; on heavier loads an extra dry spin does the job. In all the years that we have had it, it has required only one service call. The maintenance man told us that this model is the best in a series and he recommends that we hang on to it for as long as possible. We're very happy with it.

The only reason I am giving it one star is because it looks good in my kitchen. This dishwasher does not clean the dishes. I’ve had it serviced twice, both having to wait for parts, I am very disappointed. Having to run the dishwasher two times to find myself hand washing... Is annoying. Dissatisfied. I don’t put certain dishes in and run very scant loads. Family of six is not happy!

I bought this to provide A/C to our bedroom during a power outage by use of our Gasoline generator. It is very quiet and provide a very cool air flow. The double vent pipes make it efficient and more than capable of cooling out 15 X 25 foor bedroom. Whirlpool has 28,000 employees in the USA.

I wouldn’t recommend buying Whirlpool appliances. Hot dishwasher in December used 1 month and the board went out. 3 month to get a new then they install it and they sent the wrong user interface. Wait another month. Still no call. No dishwasher. Everyone I know has issues with Whirlpool appliances that are branded as made in US yet if they truly had good components that were made in the US they would get more customers back.

Have had it replaced. It is not a great value. Need one with freezer on the bottom. Will buy another brand. Not 2 years old making noise and it sounds like someone pounding on the side after the doors are open. This is a side by side fridge and has space but I question when this will go out.

We came home from work and all was well. About an hour later, there was a strong burning smell in the kitchen, like wires burning. Sourced it to our refrigerator. Brought our grandson upstairs to the second floor apartment to get him away from the smell and possible smoke and/or fire. This unit has been repaired several times but not recently. After reading all the same reviews on this problem, we are definitely concerned that a fire may arise. Unfortunately we may wind up buying another, very expensive, refrigerator in the very near future but it will definitely not be a Whirlpool. I wish I could give Whirlpool a ZERO star because that is even too good for this company.

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

I bought a Whirlpool dishwasher in 2008 from Best Buy and purchased the extended warranty through Best Buy. First of all, my complaint is not with Best Buy (model # DU1145XTPBA). I have had nothing but trouble with the unit not filling with water, being noisy, and other problems. And then, my intelligence is insulted by these independent contractors, who are supposed to be appliance repair specialists. I found that far from the truth in most cases. They have a list of patented things that the consumer is doing wrong: not having a hot water heater next to the unit, using too much detergent, not loading it properly, and on and on. They must think we are idiots. I always would run the water from the sink till it got hot before filling. And I am a miser so I use less detergent than what the manufacturer or the detergent package says. Anyway to make a long tale short, it started leaking last week, so I assumed the door seal or some other such thing. But lo and behold, the door is rotted out at the bottom. The black finish has bubbled up and the metal is actually rotting away. I am from up north and it looks like my old Chevy 2 Nova rotted out. I called Whirlpool and spoke with several people and supposedly someone in management. They were, of course, sympathetic but offered no assistance or explanation. They offered to send a factory authorized repairman to replace the door at more than the cost of a new dishwasher. Are we that stupid? They never offered me a voucher for a discount on a new unit, which I am going to have to buy. I would not have accepted it anyway, as my last few experiences with Whirlpool have been dreadful. I will never buy another Whirlpool anything. The name used to stand for a quality product that you could depend on. But now it is like most things are offered to the consumer in this throw away society. And as long as we keep buying inferior products and only expecting them to last a few years, I am afraid that is what we will continue to get. Be vocal and let them know how you feel, even though they are probably yawning on the other side of the phone. They are without compassion and could not care any less. They are just looking for a paycheck and have probably heard a hundred complaints like mine, so its water off the proverbial ducks back. But when its their own job in jeopardy, perhaps they will start passing on these complaints to someone who will be willing to listen. Its a very bad experience and I will never buy Whirlpool again.

This Whirlpool dishwasher is the worst dishwasher I have had in 45 years of using dishwashers. I have bought dishwashers, but now rent and so am stuck with this one. Initially, I complained to the landlord about the dishwasher not getting the dishes clean, so the repairman came and recommend replacement. Unfortunately, it was replaced with the same brand. The new one didnt wash any better than the old one so I pre-rinsed everything and the dishes still come out with sprayed dried food on them. The spray holes in the arms fill with food no matter how thoroughly I rinse the dishes. The silverware in the door rarely is clean. The filter is always coated with food particles. The top shelf is always worse than the bottom shelf. I have used inexpensive GEs before and nothing compares to the poor quality of the whirlpool.

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

Agree with some of the other reviews. Product misrepresented to clean oven effectively and does not work at all. You have to do all the work yourself because it is so useless. Oven also does not cook evenly. Front and back of oven cook at different rates. This oven should be recalled and all money refunded to purchaser!

This is about my Whirlpool washing machine that has abruptly stopped working. My Whirlpool washing machine was bought in 2013 and was running [absolutely] great until Tuesday October 3, 2017. I called customer service and they said it was out of warranty. My Whirlpool washing machine model number is: WTW48008Q0. Serial number is: C34923747. I do not have the money to get this machine fixed. I am already a struggling mom, working hard to pay bills and I am already falling behind on most of them. I just had death in my family and now the machine dies - well there seems to be no end to all of this. I would really appreciate Whirlpools help in getting my machine up and running again. I have been a loyal Whirlpool customer over the span of more than two decades. I am a Whirlpool fan. My past machines have lasted 12 plus years on upwards to 15 years each.Let me share exactly what my washing machine is doing: I went to wash clothes as usual the other day; the machine filled up and stopped abruptly - that was it! It did not spin but instead emptied the water without washing the clothes and made some loud chitty chitty bang bang noises before it was all over. I unplugged it after wasting a lot more water thinking that it might just suddenly start working. It did not start working again, it just continued its non-working status.My family has bought Whirlpool washing machines and dryers for years from Sears; we were totally satisfied with the products we purchased, however, this washing machine did not make the five year mark. I really do not know what is going on with the machine; what I do know is this - it stopped working and I would like to get it working again. Hopefully it is not defective by design. #WhirlpoolWasherDefectiveByDesign. I found Whirlpool washing machines to be very reliable and would love to continue my great relationship with Whirlpool.

We purchased a Whirlpool refrigerator because of the brand in August of 2011. Its December 2012, the entire door needs to be replaced. It appears the cost will be as much as the original $750 investment! We called Whirlpool expecting they would stand behind their brand after hardly 18 months, but no ... It is clearly a defective door to begin with.

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

November 4, 2017 we purchased a 2018 Tiffin RV with a Whirlpool 3-door refrigerator/freezer. We did not use the RV refrigerator until our first trip to Florida January 2018. Immediate problems with the freezer icing up on freezer door and icing up in the top 2 shelves of refrigerator. Milk, fruit, even cheese froze in the top of the refrigerator. Bottom freezer door froze so bad I had to yank on the drawer very hard to even get it open & chunks of ice would fall off the door on the floor outside once it opened. Called Whirlpool warranty service phone number two times 2/16/2018. I wont go into all the details but we were on hold for a 90 minutes and were transferred 7 times by the automated system. Talked to one person, Lindsey, who immediately transferred me again to RV Dept. No one ever answered. System kept saying, Please wait. Then just disconnected and another recording came on saying to call back. We did not after this fiasco! February 19, 2018 we called Tiffin MH & told them about the NO CUSTOMER SERVICE from Whirlpool. They told us to call Sears in Sebring, FL. We did. If we wanted Whirlpool service to bring the motorhome to them & the warranty only covered parts NOT labor or service calls. They did not want to work on it. March 13, 2018 We went to Tiffin MH Service in Red Bay, AL. Earl called Whirlpool tech, Steve, & tried to explain the problem. Steve told him he did not talk on speaker phone & told him very hatefully to put him on the private line. Steve just very angrily insisting that Earl had him on speaker phone. I do not understand Whirlpools Steve issue with being on speaker phone? Finally Earl got him to listen to our refrigerator problems as he stood there at the refrigerator going through each issue step-by-step. Steve said to put silicon in the seal & that Whirlpool WOULD NOT replace a 3 month old refrigerator that actually had only been used 2 months. We found out later Tiffin is going to replace the refrigerator.

Worst Air conditioner brand I have ever come across. My personal experience with Whirlpool Air Conditioner is not encouraging. I have used almost all brands of AC but found that the quality of Whirlpool AC is not worth recommending. Please stay away from Whirlpool. I got one Whirlpool 1.5 Ton Split Air Conditioner (Model 3D Cool Xtreme, 6th Sense Climate Control) at my house about 2 years back. I booked a service request with the Whirlpool’s Authorized Service Centre M/s Western Refrigeration Co., NOIDA as the Air-conditioner was not cooling to the desired level. On the first visit on 20-05-2019, the service engineer advised that the AC was not cooling because the gas had drained and the gas is required to be filled for which there will be a charges of Rs 2500/-. Believing him, I agreed for refilling of the gas at his quoted price. He sent next day some other attendant team for filling the gas. Those attendants revealed that in addition to the gas, two valves are also required to be replaced at an additional cost of Rs 1600/-. Though I had a doubt about the correctness of their diagnosis, there being no option, we paid for valves also. Accordingly, a total of Rs 4100/- was paid by us.However, to our utter surprise, the AC stopped cooling within a couple of days. Hence, the service centre was again informed. The complaint was again attended second time on 04-06-2019 and we were told that they have again refilled the Gas.However, again the result was NIL. The AC was not giving cooling effect. Hence, third time again complain was booked. The first attendant once again advised for only gas filling after thorough examination. He sent an another guy on 20-06-2019 for gas filling who then revealed that the cooling effect is not there because the condenser coil is leaking and the same will have to be replaced at an additional cost of Rs 5500/-.The following important points emerges out of the above:- 1) If there was a condenser coil leaking problem, why it was not disclosed to us when the AC was attended earlier by various Service Teams consisting of various attendants in the process from the same service centre? 2) Whether my all money paid earlier for gas filling and changing of two new valves will go waste due to wrong diagnosis by your technicians?3) Keeping in view the earlier wrong diagnosis, I very much doubt the present diagnosis and feel that this is a ploy to extract more money from gullible customer who lacks technical knowledge.We spoke to the service centre officials up to three four levels on the numbers received from the call centre but after listening the matter they assure to call us back. After no call back from their side, when we try to call them, they do not lift our calls. The above facts clearly bring out the cheating, harassment and looting by the Service Centre under the aegis of the so called prestigious company M/s Whirlpool. The hard earned reputation and trust of the Whirlpool is being impaired by these unscrupulous service centre.No punitive action appears to have been taken by Whirlpool office against the unscrupulous service centre for unfair trade practices. Rather the person from Whirlpool office over call was also trying to coax us to pay some more money to the unscrupulous service centre who has already cheated us and extracted money earlier from us with zero results. My Air Conditioner is totally shut off due to mishandling and misdiagnosis by the service centre. We are acutely suffering due to scorching heat and over and above going through the mental harassment for the last two months.We expected an immediate resolution for the above problem on top priority basis without any further additional cost however despite my number of reminder through their toll free number, mail id etc. the problem still remains unresolved and unattended. It is highly disappointing that despite my writing repeated mails with reminders no senior person from Whirlpool has so far taken cognizance of the grievance and the customer has been left in the lurch to be harassed by the highly inefficient, incompetent and indecisive service centre officials who have miserably failed to address the issue and satisfy the customer.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

Whirlpool N50T91-403 purchased in Mar 12 had an error code 4. I knew the water heater had a safety installed in it when I was working on the plumbing and allowed it to drain the hot water side down to 16% of capacitance of 50 GL. After the plumbing issue was resolved, I saw the water heater had shut off (thermal protection) but the switch wasnt tripped as far as I could tell. Knowing small processors can only remember anything if they have power, I removed the Honeywell circuit board and with my multimeter probed all of the capacitors contacting them both (-) and (+) and in reverse order. Doing this forces the IC to forget its codes because they require a small amount of voltage to remember them, usually powered by a small capacitor. I reinstalled it and voila! Presto! It works again.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.

We purchased Whirlpool Gold Accubake, double ovens (gas) in 2005. Since then, we have experienced identical failures (8 to date) during the self-cleaning cycle in which the high temperature burns out the thermal fuse of the ovens. This requires two Sears technicians to repair the unit (it requires two technicians to pull the oven out as the fuse location is in the back of the unit) and leaves us without use of both ovens for approximately 2 weeks (scheduling parts delivery and technicians through Sears home repair is not an expedient process).After checking other consumer product websites, it has become clear to me that there is a known design defect with these ovens in which the thermal fuse is not adequately insulated from the high temperatures during self clean; it therefore trips and burns out during the self-clean cycle. While not having access to ovens for about two weeks/year on average may sound acceptable to Sears, the reality is that the problem has escalated in frequency since purchase. In 2013, we are going on our third repair of the same problem (that makes 6 weeks of non-usable oven time in one year) and Sears will not consider replacing the unit, despite: 1) our obvious dissatisfaction with a lemon unit, 2) a well documented history of the defect with this particular Whirlpool oven and 3) an ongoing and escalating repair cost to Sears (it is under their extended warranty so the repair cost is on them although we did pay for this service up front on our appliances).I would stay away from not only Whirlpool appliances but also Sears as there doesnt seem to be any regard for the customer experience and taking care of a product problem (the right way) with a known defect. Sears has an opportunity to make this problem go away quite easily and retain a customer - fix the problem permanently or just replace the defective unit. Unfortunately, my experience to date with Sears standing behind the products they sell provides me with little confidence that either will happen.

This is truly a piece of junk! My water heater is 2 1/2 years old and the pilot light will not stay on. Was told that I needed a thermal coupler and paid $30 for shipping. Installed it and still the pilot light will not stay on. Was told again that I needed to replace the main control. Another $30 for shipping. Had that installed and the pilot light stayed on but no hot water. The light was blinking 4x (temperature too hot). WHAT!!? ALL I GOT WAS COLD WATER! Now I was told I need to replace the temperature sensor and they wanted another $30! I told them to I was going to junk it and buy a different brand.

Home is new construction. Moved into our home in May 2015. All appliances are Whirlpool. The Microwave (model WMH32519CS-1) stopped heating in September 2015, service tech replaced the tube and capacitor. Microwave stopped heating again on Nov 16, 2015. Service tech notified again. Each time it takes 3+ days to get the service tech to look at the oven. This will be the 3rd Magnetron Tube in 6 months. This should not be happening. Contacted Whirlpool direct, asked if we could get the entire oven replaced with a new one. I was informed that this was not a company policy. It was a real waste of time talking to customer service. They are clueless and could care less about what is happening with our oven. I have had microwave ovens for years and have never had this kind of issue. Whirlpool has a real problem here.

The oven works well. My complaint is that the glass door is very difficult to clean. Some kind of liquid got in between the panels and I cannot clean the glass without removing the oven door. Im afraid to remove the door as I may not be able to get it back on the oven. I have dirty glass I cant clean and that makes me unhappy. Otherwise the oven works just fine.

Seems to use very little water. When I take the clothes out, they are bone dry in places which means they havent even seen any water! Clean (?) clothes end up smelling musty and I end up having to wash them two or three times which completely goes against any eco argument! I am really disappointed with this product and would never buy Whirlpool again. I have just washed our dog blankets. The cycle finished so took them out, had to check that the detergent had been used as the blankets were almost completely dry. The blankets still completely smell of dog so have had to put them through another wash (with more detergent – waste of money) and with a pre-wash cycle. Rubbish! We also have a Whirlpool drier and that is no better. Washing never comes out completely dry. It always has to be fully aired, sometimes more than others. There is no consistency in how wet or dry the clothes come out. Avoid at all costs.

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

My washer is less than a year old and wont spin out all the water. Ive called out a repair person and they told me there was nothing wrong with the machine, and to read the manual!

To Whirlpool Headquarters, Our message to those whom wish to listen is that your product is only as good as the service company you employ to handle service and repairs. Our most recent experience with A&E Factory Service has us convinced we will never buy Whirlpool appliances again. After a two week wait for our scheduled appointment we were dealt a most unprofessional diagnosis as to what may be the problem and then told that to service our appliance would result in overtime and that simply wouldnt be happening at this visit. The appointment time was 12 to 4 PM the repairmen was here at 2:30 pm only for five minutes. We have spoken with a Michael ** with your company who advised us to wait for a call from A&E which no call was ever received. We will be sharing our disgust with Home Depot where we purchased our refrigerator and alerting them to avoid further customer dissatisfaction by no longer promoting Whirlpool in our area. We are level headed and fair people just not able to grasp that a company as big as yours cant do better than this.

WRX735SDBM02 - I purchase this new WP refrigerator on 7/9/16 from Home Depot. It has been repaired twice already and now the front control panel is chipping and peeling away. Whirlpool says this is cosmetic. I maintain that quality construction and material do NOT simply disintegrate spontaneously. I want the control panel fixed under warranty for manufacturing defects. This NEW refrigerator cannot stay in my home looking like this, it is unacceptable to me. Their customer service refuses to do anything. This was somewhat hard to photograph due to the reflection issue.

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

Whirlpool Cabrio - What a nightmare. One year in… from the beginning the washer completes a cycle without attention. It gets stuck in a rinse cycle and eventually stops with an FF error display. Because of this it wastes HUGE quantities of water and takes far too long to actually wash clothes. It is so frustrating. We will buy a new Bosch and THROW this way. We cant even pass it on to our grandchildren.

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

We just love the hidden icemaker, the outside display for temps, ice, water, external H2O and crushed or cubes, and the LED inside lighting is fantastically bright, the space, moveable shelves, the quiet, the overall efficiency, huge drawers freezer, the wide open doors, the separate temps for vegetables, cheeses, cold cuts, etc. The separate filters in the refrigerator eliminate any smells. Easiest water filter to change we have ever had on any make refrigerator. Over the years, this is the first refrigerator of perhaps 7, we have truly never regretted buying it and frequently comment how happy we are with it!

I purchased this washer from Lowes 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still wont spin dry!!!

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

I purchased a Whirlpool gas hot water heater in July 2012 and have had to replace the control/pilot light mechanism every 6 months since then. Whirlpools customer service is the worst service in the world. They are rude. I have followed their instructions every time and have been accused of being uncooperative. I paid $350 to $400 for my heater and just spent $200.00 to have a plumber put apple cider vinegar in my tank.I was told by Whirlpool that the calcium sediment was causing the problem... I drained this tank twice and there was no sediment in the tank. This is evidently a common error for Whirlpool tanks. I will never purchase any Whirlpool product again and will tell others that their products are crap. The worst part was the inconsiderate customer service. I dont know who trains them, but they need to fire the entire bunch. Shame on you Whirlpool!

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

I bought a Whirlpool refrigerator about 1 1/2 years ago. Mechanically it works fine, but many places on the outside are showing small rust, circular rust spots. Looks like the refrigerator has the measles. I dont think ordinary paint will cure the problem since it looks like the rust is coming through from the inside of the door. Any ideas as to what will cure the appearance and keep the rust hidden????

When you buy a global brand name you expect it to work the first time around. If not, then you expect to have it exchanged not repaired. The microwave did not work out of the box. They made me take it to the shop for repair. I would have expected an exchange for another one and an apology from the quality control guy who should have checked it. Apparently Whirlpool (Mexico) doesnt give a rats ass about their customer base. Its all about getting as many units out the door with poor assembly and no QC.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

I am along with all the others regarding this last washing machine I bought - the Cabrio. I read all the instructions, did all that the manual told me to do and yet I have become more and more disappointed. Unfortunately, I guess we are all up the creek without a paddle, huh? There is my husband and myself in the home, so there isnt a ton of laundry. The problem has been that the clothes just kind of get sloshed around in a little bit of water, causing detergents not to get rinsed out. In other words, I have detergent streaks on the clothes. Presently, I have decided that I will probably have to re-rinse everything after the regular cycle. This has been so disappointing. We have always used Whirlpool machines. I have had two people in the past two weeks ask me about which to buy, and I have encouraged them not to buy the Cabrio because if they do, they will be stuck like me! The company asks me if I want an attorney to contact me. Who has money for an attorney? I just would like to have a different machine to replace the mistake I bought into.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.