Purchased Whirlpool refrigerator at Lowe’s. Refrigerator would never get cold enough, so I exchanged with a Whirlpool Gold side-by-side refrigerator. After installation coffee was spilled behind refrigerator. I was unable to pull refrigerator out from wall to clean coffee spill from behind. When checking with Lowe’s on the 35th day, I was informed that Lowe’s 30 days warranty had expired and I would have to work directly with Whirlpool.I discovered it was very hard to communicate with Whirlpool; there was a problem that they only had on file the first refrigerator I purchased not the one I kept. The Whirlpool service rep did not seem very cooperative but with insistence they told me they would change my information to the correct model and serial number and a repair order was sent to a local service shop. The problem with not being able to roll the refrigerator out from the wall is that Whirlpool had changed their wheels to a tri-wheel support and there was not enough height on the single front wheel to lift the refrigerator to clear the screw down leveling stops on each corner. The service rep had no solution for the problem and had to call the Whirlpool service. He indicated he never was able to get assistance from that department. I told him I would talk to them as the consumer but they refused to discuss the matter with me, so I gave the phone back to the service tech. Whirlpool told the service tech to order replacement wheels of which I knew this would not resolve the problem.After two weeks, the replacement wheels arrived, the service tech installed them and as I expected they did not resolve the problem. I then requested the service tech to remove the rubber from the stops on the corner to allow for the additional required clearance and this solution worked. This is a very poor design for Whirlpool, but I accepted the results. Two weeks later I receive a phone call from the service business and they tell me that Whirlpool did not have the refrigerator model/serial number they worked on. Whirlpool was not willing to resolve the problem I had with them initially and the service business would have to bill me directly and was not covered under the warranty.At this point I lost it and informed the service business I resolved this model/serial number with Whirlpool before. Whirlpool gave them the authorization to work on the refrigerator and they would need to collect the fees from Whirlpool. I have purchased my last Whirlpool appliance mostly because Whirlpool makes it very difficult or refuses to talk to the consumer and it appears the quality is no longer there. Will Whirlpool become the next Kodak? With this kind of service, people will just quit buying from them.

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

I love my Whirlpool front loader washer. It is replacing the Maytag Neptune I had for a few years. This Whirlpool has outlasted that Neptune so far by 3 years! So far no issues. I only wish I had purchased the matching dryer at the time.

WFW97HEDW, WGD95HEDW American made and equivalent to LG and Kenmore. Size fitted our space available. Price was a bit higher than the Korean models with similar or better features. We bought and returned three consecutive Whirlpool models from Sears. Though we never really got to put the dryers to the test, nor did they fail, the washers were of such a poor quality that they broke down within 1-2 weeks of installation. Eventually we switched to LG and have had no problems. When the Whirlpool fails it locks your clothes inside and to open and retrieve your clothes is just short of impossible. We really, really really wanted to buy the American made brand and we were willing to pay the premium to do so, but these washers were awful.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.

I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

When you buy a global brand name you expect it to work the first time around. If not, then you expect to have it exchanged not repaired. The microwave did not work out of the box. They made me take it to the shop for repair. I would have expected an exchange for another one and an apology from the quality control guy who should have checked it. Apparently Whirlpool (Mexico) doesnt give a rats ass about their customer base. Its all about getting as many units out the door with poor assembly and no QC.

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

Whirlpool Refrigerator: Model # WRT111SFDW - We bought this frost-free frig. in Feb of 2016 and this Feb. before the year was up, it started freezing up. I called the Co. and they sent a young man to my house to fix it and he thought he had. Well 2 wks after that it started freezing again and I called the Co. again and the same thing happened again and this was after my warranty had expired. Well then this young man came out and replaced the fan and a heating rod I believe to help it to stop freezing. Well 2 days ago it started freezing up once again. Im disabled and live on a fix income so now Ive got to figure out to get me another frig. And it WILL NOT BE A WHIRLPOOL REFRIGERATOR. But kudos to the Co. and the young man for trying to fix it even though it took 3XS and still not working.

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I bought a new house in Hattiesburg with a Whirlpool dishwasher that is loud. It runs normally but when you open it the dishes are just as dirty as when you put them in if not worse since it will spray any residue from the bottom to the top shelf. I have taken it out and inspected all lines and such but can find nothing wrong to the naked eye. Thus I’ve got dirty dishes that must soak since the drying cycle retakes grime back on and then be rewashed.

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

My appliance is less than two years old, and it wont stop heating. I have to manually turn it up and down to heat water, which seems strange, since most or all of the complaints are because it wont stay lit. Mine stays lit (knock on wood). It wont shut off. A new thermostat costs $60.00 after two years? Please.

I bought a house with Whirlpool appliances and I bought the extended warranty for all the appliances, I started to have issues with the refrigerator almost 4 months ago and still waiting for results, do not buy whirlpool products, every time you call the warranty department be prepared to spend at least one hour waiting for a customer representative. Buy LG or GE instead. These are excellent brands that I have owned in the past.

Bought fridge in 2010, I am about to replace the icemaker for the 2nd time at a cost of over $300 each time by a Whirlpool authorized repair tech. No kids in the house and very limited use of icemaker. Motor keeps burning out because of the design flaw per the tech. Very poor design for a $1,500 fridge. Due to these issues I do not intend on purchasing Whirlpool products in the future.

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

I purchased this washers predecessor, the WTW6200 in May of 09, along with the matching dryer. The bearings gave out after 36 months of use, and our household comprises two adults in their mid-fifties. Estimated cost of the repair? $650! Why am I posting this here? Because two weeks ago, my daughter-in-law called to say that shed so liked my machine when she visited in 09 - Id had the thing for two weeks at that time - that shed bought the WTW8500B and... the bearings were already giving out. I suggested she get the thing repaired, sell it immediately and replace it with an LG product, which is what Ive done.She has been put on a three-month waiting list for the repair, confirming my feeling that Whirlpool, as a whole, has gone down the tubes. Their service record is dreadful, with an excess of 20K complaints existing at various consumer agencies regarding ALL the Cabrio line, and their warranty, Ive learned, is considered the worst in the industry. All in all, the single worst purchase of my fifty-odd years.

Bought a Whirlpool Gold stainless steel refrigerator and the thermostat didnt work after a couple months of use. Lost all the product in the refrigerator and freezer and whirlpool would not compensate us. They did pay for the $29 part because it was under warranty but still think it was completely their fault for putting a defective thermostat in it. Last night the relay on the circuit breaker stopped working and I again lost all my refrigerated food overnight. This time it is not under warranty because the warranty was only good for one year. So, I just paid $314.03 to have it repaired. So angry that I spent so much money on 4 Whirlpool Gold products when I remodeled my kitchen.

I took a load out of my Cabrio washer and put it directly into the dryer. They had been on high spin. Now they are on medium heat. The clothes seem warm whenever I open the dryer to see if they are dry. They are warm... but not dry. There are no towels or jeans in the load either. T-shirts, underwear, etc. Ridiculous! The last load was jeans. Also 3 hours, but I thought maybe I had it on the wrong cycle. Now I think its the machine, not me.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

Purchased a Whirlpool microwave for new home in December 2013. Model WHM31017AW-1. This is the second time the heater element has to be replaced. Im starting to learn the warning signals: open door and then a short time later the microwave would die a sudden death. In my 20s I purchased for my house in Boca Raton Fl all Whirlpool products... they worked forever. Now not so much. In order to get this one fixed again, I had to get a service contract for $300 which would be cheaper than getting it fixed again, heating element $400 and service call another $100. Serious $300 service contract money too much for a senior citizen. Never will I buy another Whirlpool product as a result.

I bought the WP Cabrio washer on 10-18-16 from Lowes. It does not wash well, my dark clothing came out with white spots all over them even after I rewashed them x 3 and the lighter clothing you dont see the spots so you are wearing dirty clothes. Also, it is making a lot of noises while running. WP should pull this model off the market.

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

We purchased a Whirlpool Cabrio model # WTW6400SW3 in 04/08. Approx. 6 months ago, the washer started to be un-level during the spin cycle. This has progressively become worse, it now becomes un-level during the rinse cycle. We spoke with the appliance store where we purchased it, ;hey said the repairs could cost $400 or more. Thats nearly half of what it cost new. Like other complaints Ive read, cheaper washers have lasted years longer than the Whirlpool. Our last washer, a Kenmore, lasted 15 years.

We replaced older GE with the giant front load model that can do king size sheets and comforters. It has worked like a champ. It was a bit more but worth it for us. In a year and a half no issues no problems and I like the control lock feature so I dont keep hitting it off when I go thru the laundry room to the garage.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

I purchased my Whirlpool refrigerator about 4 years ago and havent had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

In the first year of my Whirlpool Washing Machine, the motor quit working entirely. Fortunately, the machine was under a 1-year warranty and the motor was replaced by a Whirlpool service technician. My big complaint with this washing machine is this: Even though you select hot water for the wash cycle, the machine has sensors in it that only allow the water to get lukewarm. If it senses the water getting too hot, it adds cold water to bring the wash temperature back down to 78 degrees F. Next time I will do my research and buy a machine that actually allows one to use hot water.

We bought a new Whirlpool gold gas stove. We had just finished redoing our complete kitchen, and thought it would be nice to replace appliances. I thought Whirlpool had a reputable name and good service record, but clearly, I should have checked. Three months after installing the stove, the handle pulled right off the door. We called the service tech who came in, took the door apart, and replaced the handle, but for some reason, installed different and incorrect screws for the door. Over the next 7 or 8 months, the handle pulled off twice more, and we repeated the cycle. At this point in time, we had been experiencing a situation where the stove would shut itself off. Bear in mind, it is less than 18 months old. Even now, the oven heats, and mid way through cooking anything, it decides to shut itself off. Clearly, there are issues with Whirlpool products, and when I called them, they want to do nothing about it. They jockey me around, from one service person to the next, frustrating me as I have to retell the issues to each new individual, and then they only tell me a replaced board, which would cost more than $600, is the way to go. Ive had this stove for 2 years, and it is seriously the biggest piece of garbage anyone ever put out on the market. Apparently there are no recalls on it, and so apparently, Whirlpool is more interested in ripping off their customers, than standing behind their product. I am currently seeking permission in a local paper to write a public service piece. I hope people will read it, and avoid this company at all costs. I hope whirlpool enjoys it. I dont know how they have turned a blind eye to all these complaints. As far as what I have read, with regards to other whirlpool problems, exploding glass, dangerous fumes, etc. They should be investigated, because what they are pulling off is criminal. If I want someone to steal from me, Ill leave my doors open, and let them come take me for what I have. I dont need to support a company that is stealing from me, while they wear smile on their face.

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

Very dependable. We loved all of our appliances in the past as well as in the present. It has been a go to for us especially with bad experiences with other brands like OG and GE. We have gotten a washer and a good dryer and have worked. No complaints whatsoever.

I love my Whirlpool LP Gas Range. Cooks great and bakes wonderful stuff. Also has a drawer under to hold pots and pans. Self Cleaning Oven. I do a lot of baking and I cook three meals a day. The burners are easy to clean off on top. I try and wipe spills up in the oven as much as possible, It has everything on it that I love, except it could have a plug in which would really nice.

Last year, our clothes started coming out too wrinkled. And until recently, its making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.

I bought this washing machine in May 5, 2012 and delivered in July from Paddys Market. We do not use the machine that much because me and my wife and two kids living in the house. Yesterday I put my clothes in the machine and left it to wash it. When I went to get my clothes, water was all over the place in the basement and the machine was beeping and reading code LF. I turn off the machine and turned on back. Water started to fill and then suddenly water started to coming from the bottom of the machine. I removed the bottom panel and I could see the water was coming very fast from the bottom of the basket (the drum shape). I called the private company to repair it and waiting to find out.

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.

The oven continues heating up even after it reaches temperature. This happen soon after we purchased it in 2009... When I called Whirlpool they said to unplug the oven for 15 min & allowed it to reset. This worked, that time. It has continued to happen to the point now where it will not reset and then we can no longer use our oven.

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

I have been using this brand for many years. My first washer lasted for 30 years..so I will stick with what I know is reliable. It is a great machine. Very simple. I dont need anything fancy. 3 different cycles to choose from.

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?

Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.

My new Whirlpool refrigerator has accumulated ice on the top of the freezer compartment from day 1. I called Whirlpool and a repair was scheduled five weeks later September 12. The repair person said he needed a part and would order a new light switch and ice door parts from Whirlpool. Ten days later he came back with a new switch and instructions to file some plastic off the ice door part so it will close properly. It only partially worked; ice stopped forming in the ice chute but still formed on the top around the light switch. The new switch is not flush with the liner and the plastic liner has a small crack starting at the switch. How Whirlpool wants to cut out a six inch square of the liner including the switch and glue in a patch. This patch would only be warrantied for the balance of my one year warranty. I find this unacceptable and will complain to the store where I purchased the refrigerator.

I purchased a Whirlpool Cabrio washer model #wtw8200yw in August 2012. I just purchased a new washer today (Jan 2018) to replace it! We have had to replace the lid lock twice, then the cycle knob would only work on the normal cycle. Last week it started to sound like it was going to take off! Had a repairman come and the bearings went out in it, will cost almost $500 to fix! Not spending another dime on this junk! I purchased a new washer today (not a Whirlpool either!)

The interior has an excellent layout and accommodates our oversized dishes. The racks operate with ease. The outside appearance is tastefully done and the noise level when in operation is very low compared to other brands we have owned. We are pleased with the overall operation of this unit and would recommend it to others.

Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he may need because unfortunately, its not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and guess what the machine is needing now. After 4 months, I should not have to even be concerned with what is and isnt covered by my warranty! My last washer/dryer lasted 12-15 years with very little ever going wrong with it. I will never recommend Whirlpool products or buy Whirlpool products again, not because something has gone wrong with the product, things like this happen, but because Whirlpool is very poor when it comes to customer satisfaction and treating their customers right. With this day and age of social networking and this economy, you would think that Whirlpool would do more to treat their customers right and build a product that lasts longer than 4 months. When I asked to talk to someone other than the supervisor I was given, I was told that she is the top person. Really? I find it hard to believe that there is no one above her that I could talk with to express my frustration and request that something be done about this problem.

Purchased Black Ice French Door refrigerator in December 6, 2012. Used warranty first year due to loud noise & replaced whole back panel in top part. They seemed to know it was a design flaw. Thought all would be well. Purchased extended warranty for second year and did not need so did not extend again. Now it has been 2 years and 7 months and the ice maker had to be shut off due to water running down outside. The refrigerator is no longer cold enough--60 Degrees (too warm) and freezer door would not close all the way (had to duct tape it shut). I certainly expected it to last longer than that for a $2300 fridge. The old Kenmore was 15 years old and still worked. After reading all these reviews it is time for a class action lawsuit! We have to buy another now but it wont be Whirlpool!

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

We bought a Whirlpool Cabrio washing machine a year and a half ago. It started making loud noises over time and finally stopped. Whirlpool did advise us that it was out of warranty but suggested they send a factory repairperson out. They told us depending on the problem they might pay the bill. It turned out that a nut holding the pulley had not been tightened up properly at the factory and had no restraining device, so it simply rattled off over time. Since we dont use the machine that much, the problem went past the 1-year warranty. It cost us two hundred and fourteen dollars for repairs. I could have put the nut back on myself for free. The service guy also said they had multiple similar problems and I should contact Whirlpool and they would probably work with me. No chance. They only kept repeating that it was out of warranty. I even talked with a supervisor who said the same thing. I asked to appeal further and she refused to give me anyone else I could contact. I asked for their legal department information, and she said she did not have that and I would have to get that through my attorney. What a joke. No more Whirlpool for me.

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

I had a Whirlpool washer for three years that I bought at Sears and it started making a noise. I called Sears repair and they said it was the bearings. Would cost 600.00 dollars. The machine is still running making a noise are there more in a machine. I will never buy a Whirlpool product. I just lost my husband and I cannot find the bill but I am calling Sears tomorrow.

I have had 6 months of absolute HELL working with Whirlpool. I mistakenly purchased a Whirlpool Refrigerator from Home Depot and the moment I did Home Depot were hands off. Sadly my brand new refrigerator didnt work from the moment it arrived. The ice machine was dripping inside from the back making all the ice freeze together and created an ice sheet below the ice box that can be taken out. There also was water dripping out of the ice output. The water output wasnt working and the water was literally trickling out when you pushed for water.SO Whirlpool took 6 weeks to send their 1st technician from L.A.R Services out of Boston and the guy turned up and said it was due to needing a new ice tray/machine and our sink having an old filter. There was NO filter on the sink! And he then ordered an ice machine that arrived at their office in 4 weeks but they took 3 weeks to try to deliver it. When they finally came out they called to say they had to turn around because the road was blocked- there are 3 ways to get to our home....so I had to chase for 2 more weeks to get them to come back out. When they arrived they handed me the ice tray outside and drove off!!!SO WE TRIED AGAIN and this time had Home Depot call Whirlpool to get a service person in to fix it. We had to wait another 5 weeks and when he finally came he claimed our issue was due to the fridge not being perfectly level. Well, guess what, its now level and the ice is still freezing into giant blocks, some weird plastic strap is hanging inside the ice box and the water is still trickling out.Ive called the service guy 3 times and he is yet to call back and right now Im on hold with Whirlpool (its been 14 mins so far). NEVER AGAIN will I buy anything WHIRLPOOL and I will be sharing this experience in every consumer space possible so no one has to go through what we have. Our new fridge is still broken after 6 months!! All I want is my GE fridge again and I should have a followed the reviews.

I bought it 3yrs ago, and it give us headache, only two weeks used and it stops working. We call their service center and have them check, findings is the motor not working and have to replace, we are asking them to replace it with new washing machine, but they only replace the motor, what we cannot accept is that they replace it with a surplus motor. Only two weeks used and they replace only surplus parts!!! Damn. What a bad experience... (The motor they put is noisy too)! After a year the spring hinge collapse and have to fix it again. And now my washing machine is like a helicopter when spinning, shaking and moving around our laundry area... I dont want to buy Whirlpool anymore.

We bought our Whirlpool Refrigerator a little over three years ago. Within a few months we started having problems with the unit. From ice maker issues, cooling and freezing. Initially the frig was covered under Whirlpools 1 year warranty. Then our extended 3 year warranty kicked in through HH Gregg which they supplied for free because of their poor handling of the initial sale. We have lost track in how many times a repair man has come out to work on the refrigerator. In the last year alone its been at least 8 times. The most recent problem had been the freezer not defrosting properly to the point where we had to store food in our neighbors freezer. The repairman has tried everything he knows and is stumped. Well our extended warranty has run out but theyll continue to work on the problem as long as we report the issue within 30 days which creates a whole different set of issues. The extended warranty states they will replace the refrigerator if it has the same problem 3 times. However what they dont tell you is that if you call BEFORE 3 time period its considered a recall and that doesnt count towards the 3 strike rule. We contacted Whirlpool and they wont cover the refrigerator because the repair company isnt on their approved list. Really a Sears repairman isnt approved? So buyer beware of a lemon Whirlpool Frig! They seem to have a way of not covering their product.

We just wanted a black, good looking microwave, so far so good. It been easy to keep clean and cooks food fast. We actually installed it ourselves and it was pretty easy. It hasnt broken down or given us any struggles.

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

Extremely quiet machine. I love that the silverware wrack is situated across the front of the door giving plenty of space for lots of silverware. This leaves even more room in the already large washing area for pots, pans, dishes, bowl, glassware & more.

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

I am not satisfied with your customer service, as my microwave is not working from last 4 or 5 months but no one cares for it. I did complain again and again but your engineers do not have the skill to solve customers problem, then why you say that you are a number 1 company in the world. From my point of view if someone will ask me for you to provide service, I will never recommend you.

I bought a fridge from Sears located in King of Prussia, PA on February 1, 2011 model ED5LHAXWB02. The fridge was leaking from the water dispenser the day it was installed. The technician said it was normal and it will stop in 2 to 3 days. The leaking never stopped, multiple attempts has not solved the problem and the fridge has never stopped leaking. We have to keep towels under the water dispenser to prevent damage to our kitchen wood. Despite the problem existing from day one of delivery, a replacement or refund has been declined to us. Sears technical assistance was not able to remedy the problem, after a series of missed appointments. Sears technical service attempted to fix the problem without success and has not suggested any further solution. Sears technical service claimed that they have been in contact with Whirlpool. During the warranty period, we asked for a replacement or a refund. Nothing has been done. Whirlpool just provides lemons to their customers.

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.

I am writing due to the defects and flaws in my recently purchased appliances. I chose Whirlpool believing I was buying the highest quality for longevity purposes. Every appliance I own is Whirlpool or Maytag - same company. I purchased warranties and was told the warranties dont cover my issues and was basically brushed off. I am infuriated. Here is a list of complaints. Refrigerator is cracking on the inside on the inner door and at the bottom. These cracks surfaced within the first year of purchase. The warranty does not cover cracks in the inner body.The oven/range has an exhaust that bellows out of the top of the range in a way that the smoke curls up onto the panel and discolors it. I have never had an oven constructed with an exhaust pipe in the front that pours smoke onto the range itself and into your house. The dishwasher paint has rusted off on the door as have the screws on the inside of the door. The cover panel on the cleaning dispenser of the washer has popped off and cannot be popped back on, hence the guts of the dispenser are always visible and when I go to load the cleansers the front has to pulled out from inside the dispense.The refrigerator is also leaking from the bottom and the ice-maker no longer produces ice. This started off and on for the past 2 years. At first I thought the leak was from a near by window. No it is the refrigerator. All of these appliances were purchased in 2013, 14 and 15. New. I am 56. I have never had issues like this ever in my life growing up or as an adult. Appliances lasted forever. I am one person. How much damage could I do? None.These are flaws in chemical compounding of the paints and materials for cracks and rust. Whirlpool was called various times and was not interested in sending a rep to verify my claims. They said all of my warranties did not cover such issues only motors. Lots of many spent in vain. I will not purchase Whirlpool again as they seem disinterested in customer satisfaction.

Whirlpool Duet washer and dryers extremely silent and energy efficient. However the wash time can be reduced, it typically takes 40 mins for a full load to wash. The dryer filter lining is fragile and breaks quickly.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming a common problem that he himself has seen this exact failure to several of these washers. Whirlpool needs to fix the problem. Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer Yes.Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED. I instill honesty in my children and am proud to say I hold honesty as a high value. We were told it was cosmetic, the glass is buckled and the lid has to be held down to engage the lock mechanism of the lid. COSMETIC, this is a SAFETY concern. Where have our American values gone... Whirlpool used to have them back in the day... Shame on you Whirlpool.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

I am experiencing problems with keeping my pilot lit too. I checked the screen and this is not the issue. I have just returned from Lowes where I purchased the water heater and they informed me Whirlpool supplied kits for this issue and it was widespread. They mentioned a class action and went on to tell me they and all surrounding Lowes stores are out of the free kit and arent expecting anymore. Am I to feel lucky my water heater water didnt fail sooner only to feel unlucky all of the free repair kits are now gone? Lowes provided me with the Whirlpool phone number for help and they have just informed me it will cost me $35.44 plus shipping. I now see how widespread this problem is. This isnt right. I am very disappointed in the handling of this known problem! What is my next course of action?

I have purchased two Whirlpool microwaves since 2007. The first unit lasted 5-1/2 years, the second one lasted only 2-1/2 years. I used it at dinner but several hours later it was dead. After reading other reviews I have decided it would be cheaper and less stressful to get a new one. So Tomorrow I will be purchasing a new microwave which WILL NOT be Whirlpool. I no longer have confidence in any of their products.

WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator. Water filter stopped working after 3 months. At one year, the left corner froze over and created a big bulge and repairman said it was a recall for a part and he had to completely dismantle the left side of the refrigerator. At one year 3 months, the ice maker started leaking water and all the ice melted and ruined our hardwood floors while we were on vacation. At one year 6 months, the freezer stopped working and we had to throw out hundreds of dollars in food. Along with the freezer stopping, the ice maker stopped as well and the water dispenser starting leaking again. What a nightmare this refrigerator has been!

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

Purchased side-by-side 3 weeks ago. There are 2 adults and 1 kid in my household and the ice maker in the unit does not put out enough ice to handle our small demand, though this was never an issue with the 14 year old Whirlpool that this one replaced! We are using ice trays to supplement what ice the ice maker puts out but the ice trays take up valuable freezer space. Their service reps have inspected it and tell me that it is performing per the specs and when I ask for what the remedy is, there is none... ie. too bad, so sad!! I am apparently on my own with a brand new refrigerator with an ice maker that wont perform up to minimum expectations!

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

6 months after we moved into our new house our Whirlpool refrigerator froze up and we had it repaired. 6 months later the same thing. Still under warranty. 6 months later the same thing. I asked for a new refrigerator. They said it could not be replaced unless it was deemed unrepairable!!!! Now after 2 years with the same problem every 6 months I get in contact with corporate and advised to get an extended warranty because “they don’t replace refrigerators”. So an extended warranty will cost $350 this year and increases every year because the fridge is over 1 year old. Ok so I am paying to have it repaired with their so called warranty!!! We went to an appliance store and purchased a new not Whirlpool refrigerator. Will never buy anything Whirlpool again and let all my friends and family know of my experience.

First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

First off, took five weeks to get the damned thing delivered after buying it at Lowes Home Improvement. Have problems with the drain overflowing when the washer tries to empty. Major plumbing work to rectify that. My complaint with Whirlpool is the washer doesnt work. It will partially fill and then stops. The wash light then lights up and nothing happens. I let it sit for three hours and the clothes never washed. It took an act of God to get the washer to empty. It never did spin the clothes. The washer refuses to work through the cycles. $1500 wasted on this POS! Trying to get an appointment scheduled is equally frustrating on Whirlpools website. Never again will I buy Whirlpool!