Whirlpool, shame on you! I purchased my Whirlpool Cabrio pair from Best Buy in 2008. Ive had repair technician after repair technician out over 7 times! The washing machine must have been designed by a 3-year-old! Whirlpool, youre getting greedy and youre making your products CHEAP! I know this is fact, I have a 15-year-old side by side in my garage made by Whirlpool and it works great! Fire your 3-year-old designer! I will NEVER buy Whirlpool again! After all said and done, this pair has cost me total purchase and repairs over $4,000! And Now my bearings are bad! Thank God for YouTube! Im fixing it myself this time!

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so its out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

We did our research and wanted to buy a new washer and dryer with a trusted brand that would last. Our previous washer and dryer (different brand) lasted almost 20 years. Our new Whirlpool Duet HE Front Load washer only lasted about 2 years. The washer started making a terribly loud noise when spinning. We had a repair guy come out to evaluate the problem and provide an estimate for repairs. He said the drum, bearings, and truing was all one unit and the repairs would cost more than the washer. The factory warranty is only a year. BIG disappointment in Whirlpool.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

I purchased a Duet several years ago and did not have a clue as to the problems everyone was having. Over the course of ownership I called the city to determine if we had a sewer leak. I had a plumber inspect our pipes. I felt really stupid that it took me this long to figure out it was the washer. I knew it smelled like mildew and have been using vinegar, afresh, Clorox until I am blue in the face. I didnt figure out that the sewers smell was also the same as the washers until I got on line and read about these machines. Finally, I lifted up the gasket around the door and it was completely black with mold. No amount of afresh was going to fix this problem. Do not purchase these front loaders. Feel like they should have been recalled and I really dont understand why they are still in circulation. I have also been having health/breathing issues and I cant help but think the mold is causing my illness.

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

We purchase a Whirlpool duet washing machine 4.5 years ago. Just recently the bearing went on the machine. Took the machine apart to fix and was originally told new parts will be delivered free of charge since this is a common occurrence. 5 weeks later and several phone calls, we were told the part is on back order and they do not make it anymore. Then they send an email to keep us as customers for 15% off. Ridiculous. How do you go from getting parts for free since it is a frequent occurrence to not having the parts at all and getting 15% off for a new product? Why would I want to stay with these false claims? Talk about a slap in the face!

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

We purchased this microwave from Lowes. It already had a cracked handle but I wanted to change my appliances to Stainless and it was very cheap. I could just order a new handle and we would still be saving money. I received the new handle and it was very difficult to install, but I did it. Not even 2 months later, the same thing happened to this handle. We thought Lowes had somehow broken the original handle, but after reading all the other complaints, I realized that its a manufacturer problem. Last night, I was cooking on the stove and the plastic from the handle fell into the pot. I had to throw the whole pot of very expensive, and time consuming meal away for fear of eating the plastic.

I spent what I consider to be a lot of money on the Whirlpool Cabrio washer and dryer which I purchased in 2007. Within months, I was getting error messages on the washer, specifically an F51. Thankfully, it was covered by warranty. Whirlpool knew then and there that these things were lemons. The repairman told me he couldnt keep up with fixing that issue. I have since had to replace the motherboard on the washer at a cost of $359, and the idler pulley on the dryer at $221; not to mention the metal catch on the dryer broke. I ordered a plastic one on eBay. I will never buy another Whirlpool product as long as I live! They make junk!

We purchased a high end KitchenAid Refrigerator Dec 2018. Rust developed on water dispenser door in less than year. They would not honor warranty. Since March we have had ongoing cooling problems with 5 service calls and 4 different fixes and unit still doesnt work. Local authorized service company, Fields, in Jacksonville FL is incompetent. Whirlpool doesnt return calls. The products value is not consistent with the high cost. Here are the gory details. Ref: Setzers, Jacksonville FL (sold unit). Fields Jacksonville FL (factory authorized service company).Less than 1 year in, it began to rust. We called for a Warranty check. Fields Appliance (their factory authorized service company) came out and agreed all 5 doors needed to be replaced. A month rocked on, finally we called to find out where the doors were, and were told Whirlpool (Makers of Kitchenaid) denied the claim. Citing that we lived near the coast! Well, our other appliances arent rusting and the refrigerator doesnt sit outside! They sent us a 6 oz bottle of rust cleaner. A few months later, this refrigerator stops cooling! This was in March, 3 months out of 1 yr warranty. The refrigerant system is warranted for 5 yrs. This was also right at the beginning of Covid 19 shutdown. Fields could not give us a appointment, due to shutdowns. So, I called a local company to fix it out of pocket. He discovered a leak in the coolant lines, fixed the leak and replaced the coolant ($453.61 on 4/9/20). Great, it works! About 3 weeks later, it stops cooling again. Called local service repairman out once more to see whats going on. He replaces a thermal bi metal sensor and well ahh! It works again ($100 on 4/28/2020).About 3 weeks after that, it stops working again! We are thinking by now, its a problem for Setzers, Whirlpool, and Fields. We call the local service repairman out to confirm and he states that the evaporator fan motor will need to be replaced, and that part replaces all sensors as well ($59.99 5/28/2020 service call). We call Setzers and schedule an appointment with Fields. First appointment we could get was 6/16/2020. Guy comes out, and cited a factory defect, per a technical bulletin he had, and relocated a sensor. Simple as that, he assured us it was fixed! Even though I pointed out it felt no cooler when he packed his things to leave. It did nothing! In the background Setzers (when they would call back) were supposedly working with Whirlpool to help fix the problem! Whirlpools reply was that since our repairman was not factory authorized, it completely voided our warranty! Explaining we had no choice, since Fields wouldnt come out and by now we are without a working refrigerator for 3 months, they could care less! Feeling totally frustrated, we call Fields again! On 6/19/2020, they send out another repairman. This guy came in, opened up the back, and immediately stated the refrigerant was overfilled. Didnt do any diagnostics, just told us that we were **, and walked away, without even putting the refrigerator back in place! Neither Fields rep hooked up a diagnostic tool to confirm any real issue, I guess they just knew! Total incompetence! So... As of now we have paid the local repairman ($448.33 on 6/26/2020) to order the evaporation fan motor and install it this coming Monday (7/20/2020). Total amount out of pocket at this point, $1053.90. It took that long to get here! Wish us luck! Setzers wiped their hands clean of the issue and told us to call Whirlpool. We did have not ever received callback.

I just finished a call with Sears Repair. I informed them that this was the 5th service call since purchasing this Whirlpool Cabrio washer two years ago. The washer simply does not work. It fails to complete its cycle; fails to spin; fails to drain; fails to fill; leaves clothes streaked and dirty, smelly, and dripping wet for me to wring out by hand. I purchased it because of my faith in Sears and its Energy Saver label. I often have to wash the same load 2 or even 3 times to get it clean; no more than 6 towels at a time. (It is a large capacity washer, but acts up most often when washing towels or jeans.)Im a retired teacher; and in my best teacher voice – calm but serious – said that I would like Sears to come and take it away, issue me a credit or refund, or I would proceed to file with the Small Claims Court. His immediate response was, I dont appreciate the threat. I carefully (teacher voice) explained that it was not a threat... it was information. Yes, Im angry. But more than that, I am so disappointed in Sears, a company that I have always been loyal to – no more. Time to leave childhood behind and wake up to the reality that this is not the same Sears Ive dealt with for the last sixty years. Now, I’m to drive 25 miles of country roads to a Laundromat.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

I initially purchased all new Whirlpool products as part of my new home purchase in a Pulte subdivision, June, 2011. My WP microwave failed to heat in 2012 and the replacement of the Magnetron and Inverter and service was covered under warranty (would have cost me $493.51). Sadly, the microwave again failed to heat in 2014. I was so disgusted with this second failure, I decided to live without a MW until January, 2016 when I paid for my second service call and learned, once again, I needed a replacement Magnetron and Inverter, to the tune of $400. Both servicemen told me the 2011 magnetron/ inverter mechanisms were new technology and did not last long. Again, sadly, when I contacted Whirlpool, they would not admit to their defective product line and indicated they could do nothing since I am out of warranty. It is unconscionable that a corporation is not liable for their defective products.

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration Im left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasnt the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit. He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer.

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.

Whirlpool water heaters are a disgrace!!!! I have never been so dissatisfied in my life with a product. I bought this water heater 11/2017. Three months later, it was not working. Whirlpool sent an igniter and I had a technician to put it on. This was a short fix because it broke down 2 weeks later. I called customer service and of course they gave me the runaround. I will never ever buy another Whirlpool product. This company is the worst.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

We have the Cabrio model and are thoroughly pleased with the performance. My only issue is the amount of sounds during the spin cycle. Otherwise, the machine is quiet. I like having the automatic dispensers for soap, bleach and fabric softener. Not having the classic tub makes loading a little different as the clothes need to be distributed around the side of the tub and avoid the center.

I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!

We purchased a Whirlpool Cabrio washer and dryer less than 2 years ago. These are supposed to be high efficiency appliances, but the washer has never cleaned the clothes well and the dryer often has to be run more than once in order to get the clothes dry. Then, about two weeks ago, the washer started making such a loud noise on the spin cycle that it sounded like a jet plane taking off. It was hard to hear the television when it was running. Today, it started screeching and water leaked on the floor. I called the number listed on my manual and was basically told that it would cost half of what we had paid for the machine to fix it. What efficiency, a poor machine that lasts less than two years. We will never buy Whirlpool appliances again.

I purchased a Whirlpool Cabrio washer and dryer. They work well but the washer underneath lid has rusted already. I did purchase the washer in Dec. 2011 and in June 2012 the inside lid to my surprise had rust on it. I called the Whirlpool company and was told that is considered cosmetic and not covered under warranty..

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.

I purchased a top load Whirlpool Washer and Dryer in April 2021. When it was installed I commented about how noisy it was. I was told it was because it was empty, but it will be much quieter once you put in a load of laundry. That did not make any difference. I called Whirlpool customer service and explained I had just purchased it less than a week ago and it appeared to be very noisy. I was told they could send someone out, but if they determined there was not a problem I would be charged a service call. I said the machine is not even a week old why would I be charged a service call shouldnt this be a warranty issue. Again I was told there would be a service call charge.I am completely baffled at the customer service response. This is the first and only time I called. I contacted the store where I purchased both the washer and dryer and was told it should not be that loud, this is the first time anyone has complained about the noise level and there should not be charge. Whirlpool has terrible customer service and I will NEVER purchase another Whirlpool product again because of the customer service. I have purchased numerous appliances in my lifetime and have never been treated so poorly. If I could return both the washer and dryer I would not hesitate. I would not recommend Whirlpool to anyone.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Same as others, We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age. The repairman told us its a bearing problem and its common for this to happen to the Cabrio. How can an Whirlpool get away with selling a defective product?

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

I bought my first Cabrio set in 2008 to replace Maytags that lasted forever but looked their age on the outside. No problem with cleaning and drying, just wanted something new. What a mistake! I looked in Consumer Report Guide to pick and found the Cabrio set. Had problems after the first 4 months - UL uneven load codes flashing up, and had to replace suspensions and bearings, boards, etc. Unfortunately within that 4 months I bought another Cabrio set to put in my vacation home. Started with the same issues and really hard to get a service technician to come out because of where we were located. Customer service with Whirlpool sucks as well as Sears service. It is AMAZING to me that Whirlpool will NOT stand behind this product. I am writing this as I see an F1 code flashing on my washer here at my second home. I have a load of towels in it and house guests arriving in the morning! I will be trashing this washer and dryer and finding something old school and reliable. I want no bells and whistles, just clean and dry clothes. Whirlpool, you should be ashamed.

We purchased this water heater (Whirlpool 50 gallon, 9-year warranty, Regular Electric Water Heater, Model Number ES50R92-45D) in July 2015 when Lowes had a special financing offer. Doing other remodeling in the house, we didnt have it installed until the beginning of November. A local licensed plumber installed this for us and we havent had a hot shower since. We have called Whirlpool at least five times. Theyve had us replace the elements, replace the electronic thermostat AND the regular thermostat, then they even had us call a warranty plumber they use to inspect the tank and authorize what needs to be done next. When he arrived, he said he hadnt ever even SEEN this model before. Being fed-up with cold showers, I called Lowes to see if we could just take the thing back to the store, but they said that since it was after the 90 days, I would have to get an authorization number from Whirlpool. I just spent another 20 minutes on the phone with Whirlpool explaining my situation and they said that they cant authorize the return of a tank that can be repaired. I then asked if we didnt have a money back guarantee and the guy said, Unfortunately NO. He then suggested I call the plumber they had recommended to come out and look at it again. The guy was from Tampa and when he was here, he just wanted to get home since it was nearly 5 PM AND hes the one who said he had never seen this model before. What would be the point of calling him AGAIN??? When I buy a BRAND NEW product still in the box from a reputable store, I do NOT expect to have to troubleshoot and fix it. IT SHOULD WORK. Well, I have learned another valuable lesson from the school of hard knocks (and cold showers)...Always read the comments on a product before purchasing.

I have been TRYING replace a damaged panel on a $10,000.00 Jenn-Air refrigerator for over 10 months now!! Whirlpool is the supplier of Jenn-Air - I have probably spent at least 3 HOURS on the phone talking with one rep after another who ASSURES me they will deal with my problem!! Last week I gave my credit card # to the rep - who told me my part was sitting there, waiting for my # to be shipped. When I asked why no one had called me to let me know, especially considering the amount of time I have been waiting - she said she didnt know. One week later, I call AGAIN to find out why my credit card does not show the payment. Only this time to talk to a fellow who says my part is still on backorder, and they used my card # to put a $1.00 charge against it - to hold it for when my part arrives.. BUT has NO IDEA when that may be! I feel Angry, totally discouraged, lied to, and used! I will NEVER purchase any appliances under the Whirlpool affiliate. This is abhorrent customer service - a $10,000.00 appliance and this is how it is dealt with!!! Bad, very bad!!

Purchased a 450.00 Whirlpool over- the-range microwave oven in October 2015 and on January 4, 2017 it is not heating. Timer, light and turntable is working properly. I thought I was buying one of the best products. I was sadly mistaken. So I am a very disappointed senior citizen, is has a fixed income. I still have the receipt from my purchase from Lowes.

The microwave keypad is worn down after 10 uses making it difficult to read the pad. I just discovered the microwave was missing the front leg and they do not have a replacement part so I am stuck with a virtually new microwave that will not balance. It took 4 phone calls to their customer service department to try and sort out the problem. Poor product and extremely weak customer service department.

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasnt expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

My husband and I purchased a Whirlpool Refrigerator, model number GI6SARXXF04, serial number K20311478 on February 3, 2012. It was delivered soon after. In April of 2012 our ice maker quit working. We called The Appliance Doctor for service. They reset the control, and left saying that they thought it was fixed. The ice maker as a result was not fixed. They came out again, and stated that the ice maker needed to be replaced altogether. So they ordered the part and we waited for two weeks for it to arrive and be installed. By this time it was April 23, 2012.Then in June of 2013 we began having water pool in the bottom of the refrigerator and freeze, and water began to leak onto our hardwood floors causing them to buckle. We cleaned it up for a while thinking perhaps something had spilled, and busted up the ice on our own. The beginning of 2014 we called for service from Lanny Adams Appliance. The technician worked on it and stated that something was plugged up in the water line and he thought it was fixed, we paid for this service on our own. On August 14, 2014 we had another technician come out because it was not fixed. The technician came out and stated that it would cost another $219.95. He further stated that he thought that there was a recall of some kind, that I should look into it. I did look into it and printed out the Technical Service Pointer that was produced in November of 2013. When I called Whirlpool at that point, someone was sent to fix it. Of course I had already paid to have it repaired in February of 2014, Whirlpool stated that it was not their responsibility, which again it was not fixed until August of 2014. As a further note, my floors were never fixed because I have hardwood floors throughout my house and simply cannot fix the area in front of the refrigerator. My floor had just been refinished, and after speaking with the floor company that had just refinished my floors a few months earlier, they stated all of the floors would have to be redone or it would not match. Figuring Whirlpool is definitely not going to pay for that, I have just dealt with it, since it cost me over $3000.00 to have the floors refinished.Now, it is February of 2015 and the whole refrigerator is not cooling, and the freezer is not freezing. Again, I woke up to water in the floor on my hardwood floors, and have had to move all of my food to my ten year old Frigidaire refrigerator that is in my basement and has NEVER had a service call. After speaking with service company, they state it will cost $1200.00 to fix the refrigerator....REALLY? So, now I get to go spend a lot more money for a new appliance. You can bet it WILL NOT be a Whirlpool!I contacted Whirlpool again, and I spoke with Robin in your Customer Service Department after speaking with one of your Customer Service Representatives that stated I was basically on my own with the repairs. Robin stated that there was nothing Whirlpool would do, but she would agree to pay for parts and I will be left with the repair labor. Although your company may think that this is good customer service, I have to disagree given the fact that I have had nothing but consistent problems with the refrigerator since I bought it. At this point, I would like to ask you if in your opinion this is a good appliance? I asked Robin and she stated that I needed to buy an extended warranty. Dont you realize it isnt about the warranty? It is about the fact that I have had the appliance for 3 years and have had consistent problems. I believe the refrigerator is a lemon, and I would like it replaced.I have always trusted the Whirlpool name, but at this point, I do not see myself buying another Whirlpool appliance.

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.

We moved into our new condo a few months ago and my wife noticed that the knobs and front of our new Whirlpool Stove were getting too hot to touch so we called Whirlpool and since then never used stove. Was over one year old, we had to call their factor service representative. The charge was $98 plus labor $90 to tell us that even though the surfaces were way too hot to touch and dangerous to touch they were still within the factory specs of 167 degrees for the knobs, 152 degrees for the drawer, and 172 degrees for the front glass. He found the front of the unit reached 152 degrees which was hot enough to cause a serious burn when the stove was only set to 400 degrees. Why would a company set specs that will cause serious injuries? If my wife or grandchildren get burned by this crappy stove Whirlpool will be hearing from my lawyer. Stay away from any Aquaclean Whirlpool stove.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

Purchased a Jenn-Air single wall oven model JJW2427WS after seeing it displayed in an appliance store. Oven was installed as directed. Upon viewing the panel, I discovered that it does not light up. You cannot read the function or numbers, never mind start and cancel without a flashlight. I have been a Jenn-Air customer for over 20 years. This is the first time I have been disappointed. Also, has this model been discontinued or recalled?I wrote to the CEO of Whirlpool and explained my problem. I was told that this is not a functional problem, but perhaps a design dissatisfaction. I cannot believe that there are other consumers who are not having difficulty using their appliance without additional lighting in their kitchens.

Home is new construction. Moved into our home in May 2015. All appliances are Whirlpool. The Microwave (model WMH32519CS-1) stopped heating in September 2015, service tech replaced the tube and capacitor. Microwave stopped heating again on Nov 16, 2015. Service tech notified again. Each time it takes 3+ days to get the service tech to look at the oven. This will be the 3rd Magnetron Tube in 6 months. This should not be happening. Contacted Whirlpool direct, asked if we could get the entire oven replaced with a new one. I was informed that this was not a company policy. It was a real waste of time talking to customer service. They are clueless and could care less about what is happening with our oven. I have had microwave ovens for years and have never had this kind of issue. Whirlpool has a real problem here.

We purchased a Whirlpool Cabrio washer & dryer in 2005. After CONTINUED issues with the washer during & after extended warranty, we decided to replace it in 2011. Im not a fan of mismatched sets, so we also replaced the the dryer. After researching the WP Cabrio, we assumed that model was a fluke and reluctantly replaced with the Whirlpool Duet Set. Nearing our warranty expiration, our new washer has stalled for the 3rd time. Sears customer service has been absolutely dreadful since day 1. Original delivery was scheduled incorrectly, so we ended up picking it up. We then spent the next 3 months trying to get our military discount credited back. They promised at time of purchase it would be credited automatically. After 2 hours wasted on the phone today, we are still without a working washer.. or even a date as to when it will be repaired. I was appalled at the condescending phone conversation I had with Sears rep. When service showed up last week, he knew immediately that 1 part was missing. He replaced the other 2 parts, and assured me hed rush the 3rd part and come back out today. Had I not called, we would be receiving a phone call on Friday to say our part was backordered and not available until June. After a long and frustrating conversation, I was told we could have a courtesy $25 max a week for laundry, with a max of $100 per year. I was also told that it wasnt Sears fault the part wasnt ordered when I called the 1st time, and so the 21 day wait period didnt start until the service man caught the mistake. If we hit 21 days from that date, they supposedly will do some sort of swap. I have confirmed with WP that the part is on back order, and frankly they didnt do anything either.. but the rep was much more apologetic. They couldnt do much because our warranty is through Sears and not them directly. My great niece is coming in 2 weeks for the 1st time since she was put on hospice, and I will be without a washer to clean her cloth diapers. She is on a very specific diet and has a feeding tube, so I will have to waste time hand washing clothes instead of savoring her visit. I will never shop at SEARS again. They have continued to go downhill with all the corporate changes. I left the corporate world a couple of years ago, and I can tell you that Sears doesnt take no or sorry from their vendors. Im very upset and intend to take this to another level, which I rarely do.

We purchased a Whirlpool (gas) range with double oven, in April of this year. We found that the upper oven over heats, on the right side, and therefore burns or bakes unevenly.The repair company will be out for the fourth time tomorrow. They have been very nice to deal with, but really have not been able to repair or come up with any definitive plan of repair action.

I bought a Whirlpool dishwasher from Lowes and it has never worked properly ever since. It has been a little over a year now and it will not drain, will not wash dishes, and it stinks so bad that you cant drink out of the glasses. Its a total piece of junk. I called the manager at Lowes and explained all the problems. He said that he would see what he could do. I left three phone numbers but he never even bothered to call back. I will never buy anything from Lowes again.

This flat top electric range has a cooktop large enough to accommodate several large cooking pots at the same time and is so easy to clean. A feature I love is the Keep Warm burner. The two front burners have 2 different heating ranges to accommodate small or large pots or pans. The self-cleaning convection oven heats evenly and provides 2 oven racks for maximum use. Whirlpool does it right every time.

We purchased a stackable electric washer/dryer unit and received in October. Had issues from the start. Called Whirlpool in Dec 2018 and they sent out their contracted service company. Told us they were ordering parts. Never heard from anyone. Called service contractor and they said never received parts. Called January. WP told us that because it was a new model, they didnt have the parts. We asked them to replace the unit. WP called us and said they would replace the unit and it would arrive in late January. NO CALL. Called 2/22 and said, no similar units available. Ask them to upgrade me if there were units available. Said they would and the inventory of the upgraded unit was promising. Would get a call from delivery company for a 3/6 delivery and install. 3/2: Called because hadnt heard from anyone and called WP. Today Katrina ID # ** tells me they are making the new upgraded unit with an anticipated delivery of MID MARCH. I just about flipped my lid. I asked for a supervisor of which she said she was a SR support specialist. I asked that this be escalated and I get a call regarding status. She advised that she would inquire and call me back. Likely shouldnt hold my breath or try to call back because you are on hold for up to 1-2 hours. Just to clarify, have never had an issue with Whirlpool. Every appliance we have in our home is Whirlpool. I just cant believe this experience. I am going to the media on my next stop.

55 Gal Electric New in 2003 / Limited Lifetime Warranty - I paid quite a bit more initially at Lowes for this unit. Its stainless lined. I have had numerous problems since purchase. I had to replace the sensing element in the Smart Box in 2006. Then the lights started flashing again making a humming sound in the box. I took each piece apart in smart box and cleaned them, which seemed to help. Then the upper element that is also stainless that requires a special wrench to replace went bad according to the blinking lights. Lights stopped after several resets. Now, the water is boiling out of the top of heater and they tell me its the seal in the element that I never replaced. The cover for the element is off. Water cannot possibly build up and force out the top of the cover of tank. I am not an idiot, yet they tell me that is most likely the problem. They didnt listen to me long enough to properly assess my concern. Every plumber I talk to says its the separation of the liner inside the heater. Nonetheless, I have a water problem now in the basement and have never heard back from Whirlpool as promised with troubleshooting guide on an email. I am sick of calling and getting the runaround with every issue. The warranty is horrible for the consumer. Sure, you have a limited lifetime warranty, but when you cant get proper information when you need it, what good is it? Made in America is why I bought the product. I also need a new washer but will not be searching in the Whirlpool line due to their lack of care with an important issue with my heater.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

This refrigerator (Model #wrf560seymoo, Serial # VS31343718) was new in April 2013. In the last 3 years it has required 3 service repairs. Two under the extended warranty, one recent one 3 months out of warranty. All repairs came up in the last 3 years. The first repair addressed frost build up in the freezer. The second required replacement of the water filter compartment and the third will be addressing water dripping from the freezer door when I open it. Even after turning off the ice maker and removing the frozen puddle from the bottom of the freezer, it still drips water when I open the door. I have a call into service on this right now. I would like the company to fix the current issue even though it is outside of warranty. This product is too new to have so many problems and be just over 5 years old.

My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).

We bought a Whirlpool gas range about a year and half ago. The oven started giving lighting problems we had to light with a match every once in a while. Then the broiler igniter started giving same problems so I replaced the igniter, still did not work. Then I tried the control panel, still nothing. The igniters were about 45.00 each. The control panel was 250.00. Then I replaced the spark module and it is now working. Some models the spark module dont control oven and broiler but mine does. That was 200.00. The best thing was the part place I was ordering from would exchange the parts that you try and they also can answer questions either online or by phone, Appliancepartspros.com. My oven model # is wfg371lvs3.

My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

I bought a water heater in 2008 from Lowes department store. The heater would continually go out causing no hot water. The company had sent several technical repair men out to resolve this problem, and still the problem remains. The Technical Support requested that they will pay for the part and I could install it, not knowing if I am able to do such a job. The technicians who were sent to my home were not able to do the job. How do they expect me to do the job without proper experience? Whirlpool products are not reliable nor is their maintenance contract. Stay away from this company.

Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!

We purchased a Whirlpool Cabrio Washer Model WTW7340XW0 type 580 Serial C02770464 and a Whirlpool Cabrio Dryer Model WED7300XW0 Type DSSA-ELE-2406026-EL54 Ser M02717021 in 2010 for over $1,700. Included was a 3-yr anything goes wrong, well replace for free warranty. A month after the purchase, we lost our home and were forced to move. We put the new appliances in storage and they have been there ever since. From the day we purchased the washer, we never got a clean wash out of it. It seemed it used about a teaspoon of water. Clothes were never clean... We had many other problems at the time and both washer and dryer were put into storage.Today, the warranty has long expired and I happened to check on the ConsumerAffairs site to see if there were any comments regarding whirlpool Cabrio washers... WOW! 1600 negative comments and not one positive. Later, I realize we made a $1700 mistake. My question is do I have any recourse? Please advise.

I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

I bought three top of the line 40-gallon Whirlpool electric water heaters from Lowes three years ago. One of the three heaters has already developed a leak. I contacted Whirlpool only to find out that they wont do anything to diagnose the problem. I have to pay labor for someone to come out, diagnose the problem and then pay for the labor to either correct the problem or replace the water heater. By the time I pay the labor costs, I could almost buy a brand new unit.

I was searching online and stumbled across this site. Funny that there were so many complaints about the console on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal button piece that helps the press here: spot on the dryer panel to connect to the start button on the console. The little arm had broken and the switch no longer worked.Figured we would have to purchase a new button. NOPE, apparently we were told that we had to purchase a new console (over $200 dollars, close to $300 with shipping)???!!! We were also told that wear and tear can cause the issue. Wear and tear?? On a dryer thats maybe run once a week for about a year? Try again, I think I need my boots because it sounds like horse** to me. I think I will pass this information along to people I know that are technicians so that they can let people know not to purchase from this company because they obviously arent going to address the situation. I think I might also utilize social media to let people know so that they dont have to go through this much aggravation. I certainly dont know what we are going to do, since it took me a year to pay that dryer off, I cant afford another dryer at this time. So unfortunately with a new baby on the way, you wont get any sympathy from me if your company takes a character hit.

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.

I’ve had my washer and dryer for a long time and it has been okay and it’s time to update. It has had its up and down and I may get another just after a while they are outdated and better appliances come along. Smarter people are making smarter things.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.

I purchased a new Cabrio Washing Machine and Dryer in March 2015. I have had 3 new washing machines thanks to the Customer Service provided by Lowes in Lindale Texas. The third washing machine has again lost its brain and the sensor to operate the machine. I have been waiting for the parts since December 2. Called it is still on back order. Unacceptable! It cost almost $60 dollars every 2 weeks for our washing at the Laundromat. Again unacceptable. All Whirlpool can say is We are sorry. When the machine works my clothes are beautifully cleaned using the new HE soap. Takes large loads and I love that part.I am sorry I bought a Whirlpool. Whirlpool would not work with me except to apologize and say the parts are on back order and I will get a call in 5 days for an update. These machines cost $900 each plus tax. They should work more than 3 months at a time. The first repairman could not explain anything. Said they were too new and he could not figure out what to do. The second repairman was more knowledgeable and explained what was wrong. Does not help that Whirlpool does not have an inventory of parts to take care of their customers.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

It has been a rude awakening, that Whirlpool is a substandard company. I have gone through 3 refrigerators under the label Kenmore, Whirlpool & 2 1/2 days ago Maytag. I purchased a Maytag 9 years ago and it is still working fine, and even cools a bit too much. Now mentioned labels are under Whirlpool; Since Whirlpool bought out Maytag in 2006, Whirlpool turned Maytag into a sub standard product company. They are spuming refrigerators with defective thermostats. Just think of it, I am one customer that have had the same issue with 3 REFRIGERATORS UNDER 3 LABELS MANUFACTURED THE WHIRLPOOL. I just called Maytag, and when I tried to make sense of the name of either Daren, Karen or Taren, ** hung up on me. I then called Home Depot online major appliances & ended transferring me to WHIRLPOOL!My Maytag refrigerator was delivered 07/25/17, after less than 24 hours, I had to move the settings to 4 from 3 for the refrigerator. She said that if the refrigerator cools enough at 4 then there is nothing wrong! Nothing wrong! To be substandard, in my book its plenty wrong. They have no business sense nor customer service sense. I will buy another refrigerator or appliance from any Whirlpool labels when hell freezes over! For them to accept substandard parts, probably foreign, it is not acceptable in CA nor the USA. Since; since this is a foreign owned company, I pray they will be a company not doing much business in the USA unless the measure up to our standards. Since; going forward we will make American and Buy American!

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

I have a Whirlpool gas water heater that failed after only three years of operation. My previous water heater in the same spot lasted 18 years. The problem is a defective thermo coupler design that burns out if a filter you cant access isnt cleaned every three months.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.

This has been our second Whirlpool Hot Water Tank in our home in the past 14 years. The first was installed by the builder, when it went out we purchased a larger capacity one from Lowes. It was professionally installed and now, after the extended warranty coverage period is expired, its expired as well. I would think you should be able to get more than 7 years out of not one, but two Whirlpool hot water tanks. No wonder they are no longer manufacturing hot water tanks - they sucked at it. Also, if you do have one, you have to get parts from Whirlpool and pay $30 shipping. No thanks, for the cost of parts to replace everything youre better off getting a whole new unit.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

We purchased a Whirlpool 5 top burner gas range in 2008. The oven stopped working. It would click 2-3 times, heat to 100 degrees then stop. Luckily, the range was still in the 1 year warranty. WP sent a tech out who eventually deemed it non-repairable. WP replaced the range. We were sent a letter offering an extended warranty plan May/June 2012. We took advantage considering our troubles with the first range. In October 2012, we noticed the oven started the same problem (2-3 clicks and would not ignite). In addition, the top burner clicks on its own to the point to having to unplug it. Since then, we have not plugged it back in for we feel it’s not safe! We have been working with WP Extended Service Plan (ESP). The obligor is the Federal Warranty Service Corp. for 2 months, ruining our Thanksgiving and now a few weeks till Christmas, our family is still without a range/oven. The ESP claims the damage is from chewed wiring from rodents. We live near fields that have just been cut; mice are coming into our home. However, when the tech came out, finally, he claims there are no chewed wires and the part he has to fix the oven is not worth putting in and will contact the ESP claims department to deem the range/oven non-repairable. This is the second range/oven - its doing the exact same problem as the first but ESP refuses to help us. The last supervisor would not do anything. We requested his ID# and he hung up on us. I contacted WP directly and waiting to if they can help.

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesnt break now that I praised it.

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowes and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years Im forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now Im going back to the old reliable, the agitator washer. Newer is not better in this case.