It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

After months of careful research and comparison, I finally bought a pricey (over $2K) Whirlpool refrigerator with a bottom freezer and French doors with water dispenser on top. I really did not want any fancy features, just narrow doors because of my small kitchen, and a fridge on top because of my back pain. Since the date of purchase in May, 2014, I have had 4 service calls. The first was covered under warranty, but no cause of the sheet of ice collection and underside water leakage was identified; I did, however, receive a somewhat patronizing lecture on the importance of thorough reading and comprehension of the owners manual, and a statement that most of my service calls are for customer education. A follow-up service call, a few weeks later and also covered under warranty, identified the cause of the ice collection and water leakage: a faulty duck bill little piece of plastic in the drainage system that is a problem well known to Whirlpool. In mid-June of 2015, the ice maker had to be replaced, to the tune of $360.00. Today, I had a service call ($103.00) and received an estimate of $405.50 to replace the broken freezer drawer slides, which prevent the freezer drawer from fully closing. I will be applying that $405.50 to the purchase of the simplest model, non-Whirlpool refrigerator available, and have the Whirlpool hauled away. Besides the problems noted above, the center of the refrigerator freezes the food, while the freezer compartment arbitrarily defrosts. There are alarm icons that go from blue to red to alert you of the need to replace the (expensive) ice and water filter, refrigerator air filter and crisper freshener. Alarm bells ring to inform you that the doors have been open too long, but nothing alerts you to the fact that the freezer door is not completely shut, or that the freezer has gone into defrost mode because someone inadvertently brushed up against the control panel and changed the settings, or that water is pouring freely out from underneath the appliance. I have had to change my buying habits because fridge holds at least 15% less food, even though it is the same cubic footage as my previous (top freezer) one. Freezer contents easily slip down behind the top freezer drawer and jam the door open. I have to take most frozen boxed items out of their original containers and pack them flat in freezer bags to get enough storage. Some tall bottles do not fit anywhere in the refrigerator compartment, and have to get put in sideways. Even in the absence of mechanical problems, using this refrigerator is like packing and unpacking a suitcase many times a day. While Whirlpool customer service personnel were not overtly rude, there were dismissive and condescending overtones in some of the questions and directives I received from them, and another insinuation that service calls would not be covered under warranty if they end up being for the purpose of customer education. The extended wait (7+ days) for appointments with a Whirlpool-certified appliance repair company, along with the customer education exclusion, were absolute deterrents to the purchase of the extended warranty. Besides my personal disappointment and disgust with the purchase of this appliance, I am sad to see that the Whirlpool brand has slipped so far in product design, quality and customer support.

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

I purchased a side-by-side Whirlpool refrigerator less than three years ago, but about a year ago we discovered it was leaking from the freezer thats located on the bottom. Initially we thought that if we simply defrosted the sheet of ice that formed on the bottom of the freezer - it would stop the leaking. Its hard to keep up with - I checked into it on the Internet and discovered that there is a clogged drain hole that is causing the leaking.Apparently, a number of people are experiencing the same thing. I called Whirlpool (since our local repairman suggested we contact them because this is a chronic problem and is likely to happen again). The customer service person kept pushing me to buy the extended warranty with their repair that will cost nearly $400!!! Without it - it will cost nearly $200 that doesnt include any parts. Its a new refrigerator, very bad quality and theres damage to our kitchen floor, and then Whirlpool wants me to pay $400 to repair the mess they made! VERY UPSET...

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

Amazing pice. Would recommend to anyone. The heat is great. The oven is amazing. I got this for my birthday and my kids were helping me to get it and I was so excited to receive it I was crying. Amazing machine, wish I had two. Would definitely buy again. I especially love how clean the oven top looks and how the knobs for the burners are easy to use.

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

Whirlpool duet steam model: WFW9750WW00Serial: CSY3601165Please see attached the pictures of our washer that was purchased without a top counter balance from HH Gregg in May of 2010. We were told by the extended warranty technician when he came to diagnose the machine on 6/24/13 that the bearing and basket were bad. He ordered the parts and returned on 7/2 to repair the machine. Upon taking it apart, he discovered the top counter balance was missing and was the reason that the bearing and other parts had failed. I will include pictures of the plastic that the counter balance should have been attached to. You can see there are no screw holes or scuffs on the plastic. It was suggested by one of the customer service agents, Kitty in TN, that we remove the counter balance. Per Kitty, Because had it come from the factory like that, it would have walked all over the laundry room and not worked right since the first day. Honestly, we have scuffs all over our walls and my husband just thought the legs needed adjusted or it wasnt sitting properly on the pedestal. We have never owned a front load washer, so we didnt know what to expect. The washer sits in a very tight space under the cabinets, but will walk in the middle of the floor especially before we installed the pedestal.The top counter balance was ordered on 7/2 and we were told it would arrive and be installed today. The technician called me at 10:55AM today and stated the package had not arrived. We are asking Whirlpool for a replacement washer as the one we purchased brand new came from the factory defective. We have been told a solid NO. Upon further inspection of the machine while taking pictures, I noticed that the bottom counter balance is cracked clear through as well. Im attaching pictures of that. I did speak with Laticia in MI. She was VERY nice and more empathetic than the other 6 or so people we have spoken with at Whirlpool customer service. She was professional, helpful and I hope who Whirlpool would want representing their company and brand.We feel Whirlpool sold us a faulty machine and they should replace it. We have been told by them that they are sending the parts as a GOODWILL gesture, and will have the parts installed. Now after the whole inside of it is shot and possibly the motor and boards, thats awesome. We are now an LG/Samsung family. This was our 3rd and last set of appliances from Whirlpool. When the rest of these die, we will replace with another brand. How sad that what once was a great company, and I grew up with my mom and grandma thinking there was no other brand to use beside Whirlpool, now we are left washerless for 3 weeks. They refuse to stand behind a mistake that was made in the factory. Ive read these are made in Germany. Maybe Whirlpool needs to bring jobs back to the US and improve their quality control.

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.

I chose this dishwasher with stainless steel exterior to match other appliances in the kitchen. It functions very well and has for years. Very easy to keep clean. The interior shows no wear and the racks provided make it easy to arrange the dishes and silverware.

Purchased the matching set. Have had four years and need my second service on the machine for issues. It is a top loader and does a good job but the tub is very deep and not made for short people with a few delicate items cuz they are hard to retrieve. I have to use tongs to get them out.

The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didnt hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.

This refrigerator stopped working withing 2 weeks of delivery. Lost a great amount of food. It was a real hassle to get the warranty company out. Took several days. Now there are places on each shelf in the refrigerator where food freezes and I have to throw it out. I am not real happy with this.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

Bought a Whirlpool refrigerator from Best Buy a yr 1/2 ago. Went wrong from delivery and never stopped! There isnt enough room here to specify so Ill try to synopsis this. They screwed up delivery date and then time. Fridge was unbalanced, doors wouldnt close delivery guys didnt know what to do. Tried to fix it and then call their office and were put on hold for over 30 mins. And the Rep was unhelpful and rude to me and then the delivery guys finally got door shut on freezer but Ice maker wouldnt work so they said they would have to have someone Whirlpool to fix it after them talking and being on hold again with their Rep. They were upset and late and felt sorry for me and told me Confidentially That this was not uncommon and they would do what they could to help me.It took many calls, people and conversations (subsequently I found dents, drawers cracked, cracks in back wall) for them to get someone here. When they did the guy was rude and acted like a pre-programmed robot. He said, Show me whats wrong and I did. He stood there and just stared at me and said, I dont see anything wrong. I was shocked! I said, You mean thats supposed to shower the kitchen with crushed ice, etc? He said YES! I said, Ok, please leave my home. I will contact Whirlpool and Best Buy Again. I did and it went on and on and on and to this day theyve done nothing. I have copious notes, dates, names etc. I have also heard many other complaints about both companies and will never do business with either again and will tell anyone and everyone I meet.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didnt. I started to think that it had burned, changed the light bulb. It didnt worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just dont work. And we are expected to pay for the repair! I dont think so.

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

I purchased a Whirlpool gas stove model #WFG540H0AH from Sears in March 2103. Since that time, the oven has repeatedly broken. After two major repairs, the repair company said the fas venue (?) suspect board was defective and needed to be replaced by the manufacturer. After 3 weeks of back and forth calls with Whirlpool customer service, the only solution they provided was for me to purchase a new stove at a discount with no compensation for installation, the gas connection kit, or haul-away of the old appliance. The original stove cost me $1100 including the installation, haul-away and taxes. The replacement option would have cost me $800 and still did not included haul-away, the gas installation kit, or taxes. Hardly an affordable solution. Whirlpool at no time addressed that a part on the stove was deemed defective.

Called Whirlpool customer care for help with identifying make and model number of a slide-in, ceramic cook-top range (one of their popular brands). The representative was cordial, patient and very helpful when it came to giving me directions on how to locate make/model information on the unit. That was until I let her know about a recent problem with the stove. The edge of the cooktop is much too sharp! My hand got cut while wiping down the stove top/adjacent counter. Although Ive had the stove for a while, Id never had that happen before; thats probably because I used a thin rag this time around to do the cleaning. I asked the rep if anyone else had reported getting cut by the stove top. She said, No. I let her know that my goal was to just them know about the situation, because such a sharp edge on a cooktop is a safety issue. She disagreed. But what could or should she have said? In all fairness, it came down to balancing loyalty to the company with genuine care for the customer.I do appreciate how kind she was in communicating with me, but am very displeased that once Id shared about the problem she seemed rather dismissive of the situation. How could the risk of being cut NOT be a product safety issue??? If you visit the Consumer Products Safety Commission website, you can see where risk of laceration is a reason some products are recalled. Based on that understanding, I would say that sharp edges on a ceramic cooktop IS a safety issue!

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

I purchased a replacement gas range (whirlpool) approximately 3 years ago. Its not the top of the line, no bells or whistles such as a self-cleaning oven or such. I did love the three huge grates on top, one which is interchangeable with a flat grill. If it only worked it would be a decent range. The center oblong burner struggled to ignite in full from the beginning. Often, I light the thing with a grill lighter. But the thing that pisses me off more than anything is the F2 error that appears 70% of the time on the control panel when I am preheating the freaking oven. I am NOT replacing the control panel on a $400.00 range. What I have discovered is I can hit off my power at the main, not once, but 2-3xs and reset or over ride the damn thing. I read this F2 code is a common occurrence so I got to thinking, why? My conclusion is the heat from the oven is vented up & directly on the control board panel. Really now, whos bright idea was it to expose a control board to repeated temps of 350+? Hate this appliance. Next range will NOT be a new one, Im looking to replace this junk with something mom or grandma had that lasted decades, not a couple years. Shame on you Whirlpool for producing such low quality, disposable products. By the way, I just went through this with a new fridge so theres much to be desired with new appliances. Theyre junk, designed to fail.

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was bulky with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. Weve since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

Bought this side by side, Whirlpool with ice maker and water dispenser in April 2013 at Home Depot. From the beginning, we have NEVER been able to get any chilled water out of the refrigerator. Sometimes the water is even warmer than the water out of the tap. Repeated attempts to fix and now Whirlpool tech Tom, told repairman, sorry this is normal, no refrigerator can guarantee temp of water.” Ive NEVER had a refrigerator with a water dispenser not chill the water much less, come out WARMER! HORRIBLE DESIGN & BAD COMPANY POLICY! Will NEVER buy another Whirlpool product!!! Now its dripping water inside fridge! Model #: WSF26C2EXW01 Ser#: HR30821156

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

I purchased a Whirlpool Refrigerator Model GB2FHDXWB07 a little over 2 years ago. The first one did not work properly within 6 hours of being turned on. Every few minutes it sounded like the compressor was trying to kick on so it hummed then shut off. Best Buy wanted to fix it but after much arguing with them and Whirlpool they brought me a new refrigerator. Now, the same thing is happening. Best Buy has no record of me purchasing it and Whirlpool has no record of me registering the warranty, which would be outdated anyway (over 1 measly year). So, they offered me a Repair and one year warranty $329.95 which means Im now up to about $1500 for a basic refrigerator that has not even lasted 2 1/2 years.The other option to fix it is to pay a local company $90 for the trip and diagnosis plus parts and labor. That will be around $550 depending on how fast the technician works. I will never buy another Whirlpool anything. My washer and dryer also have had problems but I wont even go into that here. The one good thing is the poor girl who took my call was very nice and acted as if this is a regular occurrence. Good luck if you buy a Whirlpool. They are garbage.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

Whirlpool works great. I need another large shelf space between 2 shelves. The refrigerator has a small one but the large one I prefer.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

I also have a side-by-side Whirlpool Gold Fridge purchased from Lowes Retail Store, and I paid $1,480.00 for it. It is now 4 years old and I just noticed large cracks on right, inside part of the fridge. I called Whirlpool and got a runaround. Some lame guy said, Sorry, nothing we can do for you.When are people going to stand up for their rights and fight for their bucks? They havent heard the last of me but I will put this on the back of my truck with a nice sign on it for thousands to see. If anyone else has had this problem email me at ** and lets talk. I will never buy any Whirlpool items ever, ever again! Buyers beware! I also hold Lowes Retail Store responsible for this. They should research and stand behind what they sell, they are no better than Whirlpool!

Misinformation provided about their products - I ordered the Whirlpool 30 Drop-In Electric Range pictured in their literature with a gray oven door. When I had it installed, I thought it had a green film covering the oven door. It is not a film. It is the oven door color. It does not show that or talk about it in any of the literature. I would not have bought or paid to have this range installed. The green color does not go in my kitchen! I would sue them for misinformation if I had the money to spare! I will never buy another Whirlpool item.

My Whirlpool dishwasher washes dishes well, when it drain but it will not drain. I purchased insurance repair service from AIG. AIG is a total rip off. I paid them over $300. I have called many many times. They promise someone will call but not one ever has. I would never work with AIG or Whirlpool ever again.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

I bought a 40 gallon Whirlpool water heater product no. 0733336 and it completely broke down after one year and three months. No pilot light even. I called the number on the unit and was informed that only the cost of replacement parts would be covered by warranty. I still have to pay someone 60.00 an hour to come out and fix it. Never again will I buy a Whirlpool product.

On October 25, 2014, I lost my home, all of my belongings, and nearly lost my wife when my Whirlpool range model xfe371lvbo shorted out and caught fire. After spending thousands of dollars for an independent investigation to be conducted on the stove, it was determined that the control panel on the console shorted out, causing the fire. Since then, I havent had any response back from Whirlpool. I am in the process of meeting the required criteria for filing a claim, but have some questions, and everyone seems to be ignoring me. Please help.

If you ever bought something from the store and the sales person said dont worry about, if you have any problems they will go ahead and fix it.... BEWARE... I purchased my fridge from BrandsMart USA in Feb of this year.... It was approx 2500.000 fridge we bought because it matched the rest of the appliances. Little did we know this has been a living nightmare. They have been out to the house 7 times to fix this thing. Its less than 8 months old.... and its still broken. I have been without a fridge going on 2 1/2 weeks. The Senior Customer product review supervisor said he would get me a new fridge that was on the 27th. Every time I call him, his voice mail is full of.... Only to assume that is full of other satisfied customers. I HOPE YOU WILL NEVER HAVE TO GO THROUGH THE PROBLEMS I HAVE HAD. What a waste of $2500.00.

I bought a Whirlpool washer in Aug. 2015. At the end of September I had to call and get a repair man to come out twice because my clothes got stuck way down under the agitator. Not only that, but it does not clean my clothes well at all. I am really dissatisfied with this washer!!

Whirlpool® Gold® 5.8CuFt Capacity | GAS Stainless - This was not an inexpensive stove. The self cleaning oven function is a total failure. You are not supposed to use oven cleaner on the glass, it now has obscured the view into the oven. The top of the stove is very difficult or impossible to clean. The knobs are a dangerous issue. They will fall off at the slightest touch and the stainless markers around the knob are just a stick on label. The oven temperature is not accurate. The bottom drawer is completely rust spots on the inside. What more can I say. Oh I know. Whirlpool your quality is a disgrace and I want a refund.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

Updated on 02/13/2021: Company fails on customer service. My stove’s trim is rubbing off on my Whirlpool stove only 6 months old. No chemicals were ever used to clean the surface. This trim piece surrounds the controls and is not covered under warranty. An expensive cheaply made stove. Multiple attempts to have the piece replaced got nowhere. A letter sent to the head office was deferred back to customer service. Whirlpool has lost credibility and I will no longer buy their products.Original Review: So disappointed to find the paint finish coming off the trim on my 8 month old Whirlpool range. No harsh cleaning chemicals were used. Only mild dish soap and a microfiber towel. The trim, attached to the control panel on the front of the stove, is not actually stainless steel, but painted to look like stainless steel. Whirlpool warranty doesnt cover esthetics and refused to replace the trim, stating replacement would include the entire control panel and it is not covered under warranty. So be prepared to have your new expensive stove look old in a matter of months.

Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and cant see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why arent these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESNT WORK IT ISNT MORE EFFICIENT!!!

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.

Ive only had my matching set of Duet Washer and dryer for 14 months when the noise got so bad that we could wash when we were at home. We would start a load and leave. I bought the Repair plus one and Whirlpool and said they would give me $599.00 to replace my machine. I cant buy one for $599.99. They said they replace when I purchased the warranty, but now Im told at 75% of its value because its between 1-5 years old. Now, Ive paid $300.00 for the warranty and will half to spend another $200.00 to replace it. Im frustrated and disgusted with Whirlpool.

I bought a 50 Gallon Whirlpool Gas Water Heater with an extended warranty from Lowes, it has not been delivering hot water as it should. I checked with Lowes and they told me I needed to call Whirlpool first and get a number from them before they could do anything. I called Whirlpool and they had me do a water volume and a hot water time test. By their own time test guide, my water temperature fell 30 degrees in 13 minutes and 52 seconds, when it should not have dropped 30 degrees until 18 minutes. When I reported this to Whirlpool I was told that there was nothing wrong with the water heater. I then lodged a complaint with the representative but it sounds as if nothing was going to be done.So I am out $999 for a faulty water heater and an extended warranty. Will update if anything changes. One of the reasons we bought this product was it said: MADE IN AMERICA. We wont buy any product made by Whirlpool again, We feel they dont stand behind their product.

Im on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesnt work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... apologizing for a delay in response and, we hope you enjoy the rest of your day, lol. They dont get my level of dissatisfaction or better just dont care. Never again Whirlpool.If you search Cabrio Washer tops you can see thousands of dissatisfied customers... and still Whirlpool has the arrogance to say, occasionally failures do occur, but we can not explain. Really is your engineering that bad? A high school kid could figure out that the spring is to strong for the plastic housing and over time the plastic cracks. Really Whirlpool? A multi billion dollar company? Never again Whirlpool.

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.

I hate my Whirlpool refrigerator: It has a upper freezer with no light. The shelves are not split and raising or lowering shelves gains nothing and may even take space away. I would never ever buy another Whirlpool.

I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.

Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but cant get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.

This microwave usually has great reviews but I think I just got a dud. I purchased this model (WMH53520CS-0) as part of my new home build. After 9 months the door sensor broke and anytime we would go to run the microwave, it would tell you to open/close the door. Whirlpool sent out a certified factory dealer to fix the problem. They found it to be a faulty control panel and replaced it. After that was replaced, the exhaust fan broke. Whirlpool sent out that dealer again with the new part, and everything was working perfectly. Flash forward a whole 24 hours later, and the microwave would make the loudest sound ever and shut off after 3 seconds and blow the fuse. Turns out the turntable motor had broke and the NEW control panel was already faulty.The turntable motor part was on back order for a month and I am still currently waiting for it to be shipped to me while I have a microwave shut off collecting dust. As most anyone would be, I was extremely frustrated knowing that Whirlpool has spent at least 4 times more sending out certified dealers and replacing parts, than if they were to just order me a new microwave. They stood firm on their policy even if it meant a customer without a working microwave for over a month. Whirlpool did offer me a nice $75 debit card that took 4 weeks to arrive to help pay for a temporary microwave, but they would not work with me when I asked for the warranty to be extended 3 or 6 months. I wanted that peace of mind and its frustrating that for 2 of my 12 month warranty, the microwave was completely broken.Overall, its a nice microwave when its working but with all I have had to go through, I wouldnt recommend this model nor any Whirlpool appliances...

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says its normal for this model and calls to Whirlpool customer service say just live with it. Hard to believe Whirlpool considers this acceptable performance in a new model.

Fridge: no ice cubes. Water dripping from the door. Base of one door damaged. After 4 WHIRLPOOL repair services visits, ice cubes OK. Dishwasher: 40% of the time, kitchen floor damped with dirty smelly sticky water. Were first told: Its the product; next: Its the way you arrange dishes; next: The filter is not completely clean. And we are waiting on the 4th visit from the Whirlpool service. We have owned at least 7 dishwashers so far, this is just unbelievable! Poor poor poor performance, with dishes covered with dirty film once in a while. And you never know when the dishwasher will decide to misbehave...Stove: White ceramic stove one day broke with a sauce pan cooking on top of it... Microwave and stove and oven: they beep and beep and beep, to tell you you are increasing the heat (one beep every time you touch), to remind you infinitely the food is ready, etc. And there is NO way these contacts can be disconnected. Now imagine oven on plus 2 saucepans cooking on the stove for which you have to increase/decrease temp. plus the dishwasher finishing, all at once, every day. How much beeping it makes after a long day at work.

Inconsistent freezer and frig temperatures, with vegetables and fruits freezing in the fridge, even when temperature is properly set. Freezer control knob and vents too easily blocked. Unit is very noisy.

If there had been a choice for no stars I would have given it none. I bought the Cabrio washer and dryer 2 years ago and been dissatisfied from the beginning. It was recommended to me by the repairman who gave me the bad news that my old Whirlpool was not repairable. I suspect that his recommendation came from the fact that it has a good record with regard to repairs and not that it did a good job cleaning clothes.I thought that perhaps there was a learning curve and I would figure it out. Not so. This washer leaves stains, sometimes even not getting something thoroughly wet. The washer does not get clothes clean, especially whites. I have replaced two sets of white towels because they were never entirely clean and eventually became so dingy that I donated them to the Humane Society. I tried using Oxy Clean and even bleach, but nothing works in this washer. Any workout or sports clothes I soak first in the sink because not doing so results in smelly cleaned laundry that has to be repeatedly washed to remove any sweat odors. The final straw came when I washed a small fleece dog pad and it came out of the washer with one third of it not ever having touched water. I tried explaining these issues to Whirlpool customer service agents, who blithely informed me that Whirlpool can do nothing to help. So, I will donate this heap of metal to anyone who is willing to take it on and never purchase another Whirlpool product. Incidentally, I submitted this review to the whirlpool review site and they refused to publish it.

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

I would like to share whirlpools lack of ownership for parts they knew were faulty that caused significant damage to my floor. Its absolutely horrendous that one would purchase the highest end dishwasher they offer (all highest end appliances in 3 homes so far) and the company is only willing to cover the replacement of the part. Its a horrible way to run a company. I hope that my review will warn prospective customers to stay away from a company who is only willing to take your cash at purchase (charging an arm and a leg no less) and not care about any repercussions after the fact. I hope they enjoy our 15k, because it will be the last penny they get from us.

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

I bought a Whirlpool refrigerator (model number model ised5lvaxwq00) about 14 months ago. The icemaker would not work when delivered. I had it fixed. Several months later, it quit working. It cost $200.00 to have it repaired. The ice door stopped working. I called Alabama Power to repair the icemaker. He advised that it would cost around $300.00 to repair. We are on a fixed income and cannot afford to have it repaired. On investigation, I found hundreds of complaints about the same issue with the icemaker flap. I would appreciate you trying to eliminate this problem.

We purchased this combo from Lowes; checked my account and saw we were double charged! Got the charge adjusted; jeez. Bought this size to do comforters and large loads, but nothing large gets completely wet. Our clothes started to mildew as Affresh does not work. Im allergic to mildew and got headaches. The mechanic said this mildew is because all the action is under the basin and you dont want to see how black it is under there. It began to leak as buildup went into the bleach dispenser, and it turned black.He said to run a gallon of white vinegar in the clean cycle once a month, and this did work. I did a clean out with Castile peppermint soap, several white vinegar treatments, and got rid of the mildew and the (clog related) leak. I now use Mollys Suds powder. I was shocked to read on the Mollys site that mfg does not have to list all the terrible ingredients in commercial detergent, which is not helping you or the machine.

I am on my second Cabrio. The first one only lasted a few years, but I stayed with the Cabrio line because I didnt want to replace the dryer. That was my first mistake. The second Cabrio washer constantly leaves a white residue on dark clothing. I used an HE detergent, reduced the detergent and put the dark clothes through an extra rinse and still find residue that has to be scraped off. I called Whirlpool on Dec. 19th, 2018 to complain about this and was told there was no history reported of this kind of problem. Then I went on the ConsumerAffairs website to learn that many others have the same residue issue, among many other products. I will not ever purchase a Whirlpool machine of any kind again.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

I bought a whirlpool washer from Whirlpool on February 27, 2011. Since then, they have come out and repaired the washer for 5 times. They have even taken the whole motor out, and replaced it. The last time they came, they said I would have to pay for the next time. Now, it has broken again, and I have to pay for a washer repair that is less than a year old. We bought the Whirlpool washer at Sears, and neither Sears, nor Whirlpool will stick by their product. We cannot afford another new washer, and to pay for repairs is a stretch too. Is there anything you can do?

These are the worst sets in the world. We bought this set from a hometown store, had them 6 months and all belts on dryer had to have the belt on the dryer replaced, then 2 months later the washing machine went out, so the store did replace both and weve had them about 3 month. The dryer works great so far, the washing machine on the other hand not good at all! The tray where the detergent goes continues to have mold/mildew in it, the clothes come out of wash cycle smelling soured. We have this set inside and we keep our temp set on 67 in our home. There is no excuse for all the problems, not to mention that noise it makes when it washes!! I am completely disgusted!!

I have double door Whirlpool refrigerator 1.3 years old. Since last 1.5 month I face problem. 4-5 times their technicians done visit. Following observations done by them: 1st visit problem - Water run away from back side bucket. Solution - Due to atmosphere moisture. 2nd Visit - Cooling fan not working. After 2nd visit refrigerator not worked. 3rd visit - Compressor fail. 4th visit - replace compressor. After replacement, refrigerator outer surface become heated. Skin will burn if anybody touch refrigerator. Problem still continue... I pay 2000 rs to Whirlpool as per companys norms. I lost my frozen, milk, veg., fruits etc. of approximate 1000 rs.

I bought the Whirlpool Cabrio washer and dryer combo with max load capacity for comforters. This is the biggest set of junk ever. Where to start? There are so many issues, starting with the fact that nothing comes clean, no matter if I even put one small item in it at a time! The fabric softener dispenser is a joke. It runs straight through into your unwashed clothes before the cycle even begins. The dryer never gets the clothes dry on the first cycle. I find that I will rewash the same load of laundry 2 or 3 times and still not be clean and then dry same load 2 or 3 times. I wish Whirlpool had these shoved up their **! Never again will I buy anything by Whirlpool!

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

We had refrigerator 2 years and compressor went out. Whirlpool would not repair. I will not buy Whirlpool again.

In March 04 2014, I purchased a Whirlpool washing machine. After having had a Whirlpool for 17 years without any problems with it, I purchased another one. This last one is a piece of junk. I dont even want to talk about the noise, I think it is expiring or on its last leg. They should fire the engineers that invented this model and bring back the other engineers that invented the one I had for such a long time, they far surpassed these space scientists that they now have. On August 8, I called Whirlpool, they sent me someone from Dinos appliances. This man tells me that there is nothing wrong with this machine and that he re-calibrated it. Whatever that means, it is still not wringing the clothes properly. There are only 2 people in my household, so my loads are not very large. I even tried this Drain & Spin cycle after the wash was completed and the clothes still came out too wet. I also have a Whirlpool Dryer and I will not replace it with the same brand. I also will never buy a Whirlpool product again and will make sure that I will share my experience with everyone I know.

Whirlpool side by side - What more can I say? A 1-year warranty is all Whirlpool can afford to give anyone since the compressor broke a few months after. They are paying for parts, but we are paying $300 for labor to fix a $1,200 fridge... in addition to having to be without it for a month, losing defrosted food, etc. Fortunately, the dealer gave us a loaner.

My water heater burner went out after just over 3 years caused the pilot to go out. I was worried that although all parts were covered for 12 years and labor for only 3 and the labor would be very expensive. When I called and told them about the problem they said the part was covered and would ship it next day air but 10 minutes later another rep called and said they would cover the labor as well and to check a nearby service company as they might have the part in stock. Long story short without having to scream and yell my problem was corrected within 8 hours and all I have to do is drop off the new burner at the service company when it arrives. I have been lucky and haven't had many warranty problems in my life but none that I have had have been resolved so painlessly. I will never buy anything but Whirlpool from this day forward. Thank you Whirlpool.

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

I ordered a washer dryer combination through Whirlpool. I was given a delivery date 2 weeks out. Whirlpool employees must be doing their laundry very sparingly if they think that this would not put a strain on a household. But I was willing to wait. I asked the date and they wouldnt give it to me. A week later they called with the date and I asked the time. Again they wouldnt give it to me. However they said they would give me the time the night before. They then called with the time, which was during work hours. I told them I would be unable to do this during work hours and they gave me the only other optional date, also during work hours. I finally agreed and took a 1/2 personal day. When I arrived home. I received a phone call from Whirlpool that they will not be delivering my washer/dryer unit at all and to pick a different date. I canceled altogether.UPDATED ON 02/24/2016: I have worked hard to not get upset at companies. However I feel that this is an especially poor company and I cant remain silent anymore. I bought a Duet Washer and dryer over the phone with Whirlpool. It took 3.5 weeks for it to get delivered because Whirlpool kept cancelling. Each time, I took a 1/2 personal day so that I could meet the delivery people within their 4-hour window frame. On the 3rd attempt, they were finally delivered and set up by the delivery men.During the 2nd time I ever used the product, it stopped working, making a horrible grinding noise. I had to unplug the machine. My husband came home and hes pretty handy. However he was unable to even press 1 button. I had a friend in the repair business come the next day and he was unable to repair it. I called Whirlpool again and they said theyd have a repairman out the next day. They outsourced the job to a local company and Whirlpool sent me a confirmation email with a time and date. Again I took a 1/2 personal day. After hearing from no one, I called the repair company. They said they had no record of me in the system. I cried.I called Whirlpool and was put on hold for 3 hours. I hung up and called again. They said my department closed 8 minutes ago and they couldnt take my call. I asked how that could happen considering you began the call 3 hours before that time and would have stayed on hold until I died had I not decided to hang up and try again. Every time previous to this I had been on hold for a minimum of 1 hour.I have been trying to return the product. They tell me that Im unable to because my product is functional. I told them it was in fact not functional, which was about the 3rd time I said this, and they said Ill have to call back 1st thing in the morning. I told them I cant risk any more work time to deal with this poor company. So they put me on hold again and thats where I remain. I am currently going on 27 minutes.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...