We purchased a Whirlpool refrigerator in 2010, model #ED2KHAXVB01, side by side with ice maker. Fortunately, we purchased a 5-year service contract at the same time because the ice maker has broken twice. Unfortunately, I have had to replace the shelves while still under warranty quite a few times. The sides of these glass shelves are made of poor quality plastic and crack constantly. The drawers are the same way. The refrigerator is no longer under the warranty and Whirlpool wants $109 per shelf. I told them I would pay for replacement shelves only if they could send shelves that were made with better quality materials. Otherwise, I might be spending $1000 per year replacing shelves. The Whirlpool representative told me there is nothing that they can do. I see many people with this problem posting complaints on the internet. Do not buy a Whirlpool refrigerator. I have been married for 37 years and never had to replace one shelf in any refrigerator and still have a 40-year old refrigerator in my basement with no broken shelves!

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!

I actually need help, we have had our over the stove microwave for two years, for the last 8 months it has inconsistently worked. We have to wait for the light to come on before it will come on and here lately, I have push on it to get it to work. This happens daily. Does anyone have any suggestions, I would hate to have to replace a two year old microwave.

My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all of the nightmare stories concerning this washer one would think Whirlpool would offer a recall and try to correct their wrong doing. Do not buy a Whirlpool Cabrio. It was the worst decision I have ever made! Whirlpool does not stand behind their products. I cant believe they can get away with treating their customers so unfairly, taking their hard earned money for crap like this, then not offering to help after so many have had issues. The Cabrio is loud, doesnt get clothes clean, and is always flashing UL for uneven load (when it works at all). My local repairman has made many trips to fix my problem Cabrio. This time he is at a loss. Ill be buying a new washer and it will not be made by Whirlpool! Please, if you are reading this be forewarned!! You will regret your purchase if you buy a Whirlpool Cabrio.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice maker. Unfortunately I did not get the extended warranty. It was purchased At Lowes Model number GZ25FSRXYY2. Do not buy this fridge. I called Whirlpool to complain and got sorry we cant help. Can you say LEMON?

I have been complaining since 2 months after I bought the Whirlpool Cabrio washer. It is the most expensive piece of junk I have ever bought. There is never enough water to thoroughly wash clothes. The clothes always tangle up. The UL comes on all the time because it is unleveled and clothes were so knotted up that I can’t get them out of the washing machine. I keep calling and complaining, but all I get from Whirlpool is that I need to sort my clothes better and not wash all pants together because the legs will get tangled. So, do I wash some of my dark paints with towels just to keep them from tangling up? I don’t think so. I paid $750.00 for this piece of **. It should wash a mink coat for that price. I keep checking websites in hopes that there is a recall on this thing. For sure, though, I will never buy another Whirlpool product after this purchase.

I purchased a new Whirlpool 3.6-cu ft Top-Load Washer (White-On-White) Model #: WTW4800BQ from Lowes on 11/1/14, which was only 3 ½ years ago. The washer began making noise during the spin cycle so we called for service. The technician claimed that the bearing pack needed to be replaced and the repair would cost $400. This amount is $20 higher than the amount I paid to purchase the washer. Because the warranty is only one year, I contacted Whirlpool today and spoke with a representative. The representative said they could repair it under the warranty. When I asked how to proceed, she then asked me if I had an extended warranty. When I replied that if I had an extended warranty, I would be using it. She declined any assistance. I now have to purchase a new washer after only 3 and ½ years. I own 10 rentals. I promise that none of them will ever include a Whirpool product again.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

I found this site while looking for a part number for the thermocouple. Lowes had one, but not for the FG model. I decided to call the number on here from Chris to see where I could buy the correct one with left-handed threads. I was told that they would sell me the conversion kit, but I couldnt get just the $8 thermocouple. Then $47.90 later and the conversion kit is on its way. Im not happy about it but at least I got 6 years out of my water heater before the thermocouple failed. The plus side is next time, I can get the $8 part from Lowes and not be without hot water for a week.

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

I purchased a Whirlpool Microwave GMH6185XVQ1 on 7/2010 for kitchen remodel. It needed a magnetron repair just after one year warranty ran out. I called Whirlpool and they agreed to repair. Whirlpool sent me an offer for an extended contract. I purchased it. Since microwave was out of warranty at time of contract purchase, I was told there would be a 60-day waiting period. Microwave broke again on 3/2012. I waited until extended contract was in effect. I was told since microwave broke before contract was valid, I would have to pay out of pocket to repair, then contract would be valid after that. It appears (per internet research) these microwaves have bad magnetrons that need frequent repair. I wrote to BBB to complain.

I purchased a Whirlpool side by side refrigerator in Jan 2014. The first thing I noticed was the installers bought the appliance in without a box. The next thing I noticed was the door would not close unless you gave it a big push. While looking around at the hinges, I found 2 hairline cracks at the base of the refrigerator and 2 dents. I called Service and they sent a technician out. The technician told me they are going to want to epoxy this and you will see it. They asked did it get delivered in the box, I said no. I asked why, she said it should have been delivered in the container so you would know that it is new and not a rejected one from a customer. I called Whirlpool to voice my issue with having this epoxied. Kecia was the CSR...she said that is the normal repair for a crack. I told her I had a Kenmore refrigerator for 23 years and it was still functional when I bought this. I replaced it to get the energy savings. I told her I wanted the refrigerator replaced. I told her that the cracks tells a story about the quality of the appliance. I asked her what happens if these cracks expand after the year warranty expires. She said you can buy the extended warranty. I said but the existing warranty will not cover the cracks...what will the the extended warranty do? I asked if there were any recalls...she said no. I asked have there been similar complaints about cracks and dings (not that I thought she would answer yes). She said no unless someone had stepped on the base of it. I told her I lived alone and I definitely did not step on the base of the refrigerator. She got aggravated (almost to the point of being rude) and said Mam, no one said you stood on the base. I asked her repeatedly if there was someone else I could speak with. Her repeated answer was I am authorized to speak with you. She wouldnt let me to speak with anyone else. I am done with Whirlpool and stuck with this substandard refrigerator. Not happy at all in Va.

Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

I purchased 4 Whirlpool appliances late 2014. The French door refrigerator close to a year later made a piercing sound several times during a day. I immediately contacted Whirlpool and the representative directed me to YouTube to listen to the normal sounds the refrigerator would make. My first thought was I have been a homeowner for 30 years and countless appliances and never heard such a horrible sound. At the same time they sold me an extended warranty over the phone. He assured me sounds were covered. The sound just kept getting louder and more frequent. I could not take this piercing sound and called back. They sent a local repair service. At the time the repair person came out the refrigerator was not making the sound. I played a video recording and the repairman even said what an terrible sound it was. He continued to check everything over and said - everything looks good. I dont know what the sound is coming from. I asked, What is Whirlpool going to do? He said, nothing, the warranty ran out and your extended warranty does not cover sounds. What a ripoff! Now the drawers broke and another thing they wont cover! I also have problems with the dishwasher I purchased at the same time. Even putting on the extended hot dry I need to wipe everything off. I should have just open a window a tossed out over 2k. The sound is so horrible I am being forced to junk the refrigerator and purchase a new one. Dont purchase Whirlpool and never purchase extended warranty over the phone.

They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.Since I cannot use the machine, which I had bought for $1600.00, the washer and dryer is now sitting in my basement. While whirlpool is saying that they wont take back the washer and dryer even thought it has a warranty. I had paid it in cash and I do not see why I should be forced to keep a broken washer and dryer set. I will contact my lawyer to consult this issue with Whirlpool.

Purchased a Whirlpool dishwasher less than 3 years ago. Absolutely horrible! The LEDs stopped working on the control panel within the second year. A few months after that the heating element stopped working. Replacing the element and thermostat did not help. The warranty only last for a year, and now I know why. Whirlpool does not stand behind their products and they were completely unwilling to help, and were quite rude honestly. I will never buy a Whirlpool product again!

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

I purchased Whirlpool Slide-In 30 Gas SS Conventional Range. Terrible product quality. After about three years of use, the range shows an error message cooling fan is too low. I wasnt able to use the oven. Abt Services came in to do the repair. One month after the cooling fan was installed, the same message came up again. When Abt Services replaced the cooling fan again, the display was completely out. The cost of the repair parts is over $800. Are you kidding me! I paid $1500 for the range. Now I need to pay $800 to repair. Whirlpool didnt offer any discount for repairing the defective product but offered purchase similar product at a discount price. I will never ever pay a dime for Whirlpool product. It is a nightmare using the product. I learned my lesson. No Whirlpool product again in our house.

I bought a range on 2/11/11. On 2/14/12, I cleaned the oven for the first time at high temperature and noticed burned grease marks which appeared at the inside of the glass in front of the oven. I called for service and the repairman took apart the door and cleaned it. He said it would probably happen again. There was a leakage somewhere and he couldnt repair it. I think it is a quality control problem at the manufacturing levels.

Oh my goodness, are these people right with the Whirlpool Ranges. I moved and put in the appliance # to get what I had from Whirlpool. What a piece of crap I got in a range and refrigerator. Never had appliances that looked so pathetic. You cant clean the outsides or the insides. Outsides nothing but streaks never look shiny, I really do doubt they are even close to Stainless steel. My old ones I might add were less than 5 years old when we sold our house and all you had to do was spray with Windex and shine shine shine. Try that on the new ones streak streak streak, and nothing ticks me off more than looking in a kitchen and looks like pigs are running all over your stuff. Then the range aqua lift self clean. You have gotta be kidding. No self clean about it. Scrub Scrub Scrub by hand. You mean who in the hell came up with this. Make something with fat and instant burned mess. Really oil and water or grease and water where I come from they never mixed, and all they do is get gummy. Now if you dont care how your oven or outsides look then I guess it doesnt matter BUT I DO, I am with the guy that said he just wants to throw it out. I would have been better off buying a clean your own. At least you could use oven cleaner. I dont know where these companies are coming from ripping people off this bad, now that I am older I am stuck with it and can hardly clean it to get down in there. You make supper and you have to spend 2 hours extra in the kitchen scrubbing the damn thing. Of course you give a company loyalty and get screwed this bad. All my self cleaning ovens I had when we sold houses the people thought you never cooked in them. This is not even a year and a half old and looks like it is 10 years old. Even scrubbing it is a joke. You cant get it all anyway. Im sure I will not live with this long. I use to love to cook even did it for a living and man using this thing I hate cooking more than ever.

I went to get ice from my Whirlpool Gold refrigerator, model GB2FHDXWS, and found it was melted. Light and fans were working. I had to throw out all that was in the freezer drawer. I called Lowes service and reported that our four-month old refrigerator wasnt working. They sent a food claim number and set up a service call. Then, the lady said to unplug it and plug it back in. We had since cleaned it out. I unplugged it and plugged after a minute and it came back on. The Ace service guy called to confirm his schedule. After hearing that it is running again, he said they are computer controlled and unplugging it and plugging it back in reboots it, as you might reboot locked up PC. He also said that since it is now running, Whirlpool wont stand behind a service call. He said wait until it does it again. Now thats just jim-dandy. We have an expensive new Whirlpool Gold refrigerator that has computer controlling that cant be trusted as the control may or may not lock up in the future spoiling the stored food.

Washer does great job and happy with the results, very well. Appearance of dishes are good and leaving dishes very clean as well, would recommend this dishwasher to anybody. The color is also great and matches up with my stove and refrigerator, making the kitchen look very nice and great approach for other appliances to match.

We purchased our suite of appliances from Home Depot, this was a great experience. Unfortunately that is were it stopped. Our 1st refrigerator caught on fire in the electrical within the unit. We got a 2nd refrigerator sent to us and it came damaged. Then they sent us a 3rd refrigerator and it caught on fire in the electrical as well. Weve been dealing with this all since August 27th 2019 and here its now October 14th 2019. At this point I feel this model of Whirlpool is truly unsafe.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

I purchased this washer two months ago and have been greatly disappointed with it. I put in a large load on wash cycle, but the rinse cycle is barely any water, and is all soapy water, so then I have to turn it back to wash cycle to get more water and then back to rinse to finish it properly. I was never told about the short water cycle, why not? It is still under warranty, but said I have to deal with Whirlpool, and all they can do is send a repairman out and if it is not a defect, it will cost me $130.00 for the service.

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30’s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member’s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.

We bought the Whirlpool Gold Stainless Steel dishwasher around 4 years ago and the pump and motor assembly went out. We spent top dollar on this dishwasher and should of lasted a lot longer. I’m no longer going to buy anything Whirlpool makes.

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

We bought this refrigerator (Whirlpool Model # WRF9913F1FM00) last August 2016. From day 1, the water coming out from the water dispenser was not cold at all. Same temperature as the tap water. By November, the refrigerator started to get warm. Apparently, the evaporator fan motor had to be changed according to the technician who spent more than an hour on the phone with their technical advisor to diagnose the problem with the refrigerator. After a week, the refrigerator got fixed. Not only did the refrigerator started working again, even the water from the dispenser got finally cold, too. Now four months later, March 2016, the same problem: the fridge started to not get cold again. In addition to that, the ice would not come out from the ice dispenser and water from the water dispenser is not cold again. When my husband checked inside the door, the ice were all clumped together. They looked like they melted. And even the ice in the freezer bin looked the same. And on top of this, the refrigerator was making so much noise. The technician was just here again today.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

The washer constantly binds clothes around agitator. Truly a design flaw and it does not get clothes clean. So with a washer like this, I am forced to go to laundromat. Wished I would have paid 230.00 or so to have transmission fixed on old Kenmore. Truly dislike this substandard appliance.

I just bought a Whirlpool 50-gallon water heater from Lowes because my old one took a turn for the worse. I brought it home, installed it just as the directions said, and immediately got an FVS fault detected code as soon as I plugged it in and tried to ignite it. This is by far the worst experience I have ever had with an appliance. And wouldnt you know it whirlpool service center is closed on weekends. What an absolute piece of trash. Im draining it and taking it back ASAP. Lowes and Whirlpool just lost my business for good.

I was harassed and tortured. I got an extended warranty on Whirlpool microwave oven but from the last six months, I was not able to use it. The original part worked for four years but from the last four months, engineers have tried to change the part and it was a duplicate one every time. It did not last for 15 minutes in front of the engineer. To date, the engineers are still not able to fix my oven so I havent been able to use it for the last four months. Does it mean that Whirlpool make duplicate parts too and just ditch the customer? Is this also included under Whirlpools code of ethics?

The washer never uses enough water ever. The clothes are not clean and it sucks! The clothes are half dry when agitation is going. The bulky setting doesnt clean the clothes either. Ive tried every detergent on the market to see if it would help. No different results. I paid a lot of money in 2015 for this washer and Ive had bad experiences ever since. No change in my water bill since I have to usually wash clothes and towels twice. I want my money back so I can buy a better washer! Im beyond aggravated! I have looked for my receipt but its been awhile. I did get insurance on it. I bought it at Lowes it should be on my card they scan.

I took the time to read the owners manual, and then ran machine (washer wtw5000dw0). Using an affordable HE approved detergent (Xtra), I had no problems. If the washer doesnt fill or drain correctly, look up how to recalibrate it, was easy to do because I did that after transporting it. My clothes are cleaner, and I am using LESS detergent!

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

How can Whirlpool deliver a new refrigerator/freezer and refuse to include a shelf in the freezer even though there are rails built in on the sidewalls to support a shelf??? Of course they will sell me one. The cheapness of todays manufacturers is appalling especially in light of the prices they charge.

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.

I bought the new Whirlpool aqua clean last year - they guaranteed me at the store it would clean as I explained having a clean oven at all times was extremely important to me. They assured me I would be pleased with the results. I have never disliked an oven as much as I do this one. The tech came to the house and checked the temperature of the oven as I also complained it was baking uneven (the back was overcooked while the front was underbaked) but the temperature was right on so nothing can be done. As far as the cleaning goes all I can get is a new bottom pan for the oven as I have four years of insurance. Not happy as I would like to have a different stove. I WOULD NEVER RECOMMEND THIS OVEN TO ANYONE.

I purchased a Whirlpool 3 years ago. It was on the lower end for price so my expectations were not that high. It does an average job cleaning dishes so for the price I could give it 4/5. The pump and motor just went and had to be replaced. Almost the same cost as replacing the whole machine. The repair technician that did the work stated that this was a very common problem with Whirlpool in recent years. Of course this is not covered by warranty. So if you purchase a Whirlpool realize you are rolling the dice.

I bought a gas range (#WFG524SLAB0) in July 2012. Two weeks ago, the oven stopped igniting. I called Whirlpool to have it serviced and they sent out someone from A &E Service Repair, who told me an igniter had to be ordered and it would take a week to come in. (He said he will order the part.) Then he told me to call Whirlpool again and schedule another appointment. Whirlpool sent out one of their techs two days later, who told me the same thing about the oven and said a part will need to be ordered. I told him it was ordered and he looked and said no part was ordered. So this was the week of Thanksgiving. Because the part would not be in until next week, no one could fix the stove until eight days later. So my Thanksgiving was ruined, no less with not being able to cook. So the service tech came to put the part on and the oven still is not working. He pretty much told me there was nothing he could do, for me to call Whirlpool again and have someone else look at it. I called Whirlpool and actually spoke to a supervisor who basically told me the same thing I have been hearing for two weeks: “We will send a service tech to look at the problem.” Keep in mind the stove is only four frigging months old. So here I am waiting again for someone from Whirlpool to fix my oven.

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

Two-year old Whirlpool Cabrio top load washer; absolute piece of junk! Bearing on the drum howls like a train. Now the master board or some other sensor (under drum) is out. Serviced for the third time and the service repairman states its cheaper to replace than to repair. For a 2 person household, it is reasonable for us to expect more than 2 years from a washing machine. Same experience with Whirlpool 15 years ago. 1st time shame on you; second time shame on me.

I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

I purchased a Whirlpool French door fridge 6 years ago. In less than a year, it was not cooling and I was able to retroactively purchase an extended warranty which ended up saving me a ton. Less than 3 years later it had broken 3 times with three different part problems with a total down time of 6 months. Despite saying it didn’t qualify for lemon law, I was able to get it replaced after presenting all the facts. 3 years later, the new one is now currently experiencing the same problem and running a toasty 58 degrees and my food is once again in coolers on ice. Shopping for a different brand and I recommend you do as well. Whirlpool used to be a brand you could rely on. No more.

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.

I bought these products 2 1/2 years ago along with a dishwasher and Microwave, all which are Gold Series. The first month my Microwave broke. Instead of a certain part that they used to use, they now use a Capacitor instead and it broke. The repairman fixed it under warranty, but told me Ill be seeing you again. Then, my oven occasionally says Function not available. Whirlpool wont tell me what the problem might be and they have nothing for troubleshooting this problem in their manual. My only solution is to reset the circuit breaker and then it works for awhile. Now, My refrigerator has ice building up at the bottom of my freezer and leaking all over my floor. I found a Whirlpool bulletin online which explains that this problem is because of a defective part (Grommet) and that they have a replacement part for it and you can get it by calling their customer service department. Why didnt they send out recall notices to their customers?So, on 8/10/2015 and 8/11/2015 I tried getting this new p-trap part, but for two days now Whirlpools computers arent working and they have no other way of looking this stuff up. Very poor customer service and I also waited for a half hour on the phone to be told their computers arent working. How about putting a message on their pre-recorded message letting customers know their computers arent working?

Every appliance Ive ever owned has been a Whirlpool product. I am on my second set of Cabrio washers and dryers. I havent had any issues with the dryers, but the washers are a different story. My first washer, bought in 2008, started throwing water and oil underneath while spinning. A service technician came out... I had to have the entire tub replaced seeing as how the bearings that went bad were in the motor/spinning assembly that was built into the tub. I moved in 2011 and needed another washer and dryer. I was told the problem had been addressed. Now Im having the same problem... the washer is so loud when spinning, you can hear it on the opposite end of the house with doors closed! So the bearing problem has NOT BEEN ADDRESSED!!! Whirlpool will not stand by this product!! Loyalty is not a factor in their assistance... Only profit!!!

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because Im disabled now, and cant take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.

Worst refrigerator Ive ever bought. Previous one still perfect shape. 22 years old. Freezes everything on top shelf. Motor making grrrr noises. Had repaired. Now bottom crisper drawers so cheap the plastic is breaking. Drawers wont slide. Now Deli tray lid snapped in half! STAY AWAY from this USA made product.

WRX986SIHV00 - French Door Fridge, cost $3k. After 16 months lights on top of fridge and freezer broke, Whirlpool only states no more warranty and offers no help. For such a pricey appliance that is a very weak quality and inadequate service IMO.

After purchasing 3 whirlpool items in the last 4 years and 2 of them breaking down a dryer last year, and my water heater today. I no longer have faith in your products. I am disabled and was a whirlpool customer, but after my recent experience with your failing products, I will not be purchasing any more! Its great your willing to send the parts for the water heater but, it costs $65 to have them installed. I bought from you because you had a quality item and obviously that is no longer true. Contact me if you still want me as a customer.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

I love my stove and all of its features. My stove is easy to clean and I Love the self cleaning oven. I have a flat top so that helps when it comes to cleaning, not to mention it makes cooking a breeze. I love all the push buttons and how smart my stove is. I highly recommend my Whirlpool to anyone looking for a great appliance.

Whirlpool hot water heater - The water coming from the faucets when it is hot is red. Therefore, I contacted Whirlpool and was informed that the anode has failed. The anode is not covered because, according to this company, it is not considered a working part. It baffles me that the anode is not a working part since it keeps the tank from rotting. I have only had the hot water tank for three years and this part has failed causing my hot water to be red. Since this company contradicts itself, I either have to live with red hot water (rust) or replace the part on my own. Unlike your company, Lowes has customer service. They apologized and will be paying for half of the expense for the part. Unfortunately, I still must pay for an employee to replace the part. This whole situation is absolutely ridiculous. I will never be purchasing another item from your company and in addition to that, I will tell everyone I know to avoid this company at all costs. You should strongly consider revising this policy before you lose all of your customers.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and were not sure why more people dont complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more traditional washing machine with vertical agitator ASAP.

My dryer has to run twice to completely dry my clothes. I had it serviced still a problem. My washer has had some issues but repaired and working fine. I will never buy this name brand again. Not sure what I will buy next.

I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.

I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

This $1,000+ Whirlpool Cabrio washer high-efficiency machine should have lasted between 10-15 years, not 1, not 2, not 3, not 4, not 5! To expect less is to fall for the consumer cave in - where you just give up, give in and buy another. The Whirlpool tech just told the appliance repair guy that was here that the repair would involve a recirculating water pump and a bearing, and would cost $481 to repair. The appliance repairman said he is not in business to condemn appliances, but said he has a Kenmore top loader at his house. Simple, no electronics and less things to go wrong. Well after researching brands and reading reports, I thought I was buying a machine that would last at least as long as my second hand Maytag. Whirlpool has not heard the end of me. I have heard several other people say the same thing. Repair bills are huge and machines do not hold up. So much for buying quality. Now Im going to contact the MA attorney general for the states implied warranty, which means if you spend your money on any appliance, that appliance has an expected lifetime of service. A $1,000+ machine is not expected to fall apart after a few years.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

This washer is 5 years old and the top is rusting out on the inner rim. I have city water that has been tested and found to be totally safe to use and drink. Neighbors using the same water and owning different brand washers have no rust problems. Does anyone else have the same problem with their Cabrio washer?

Whirlpool anode rod went bad in 2 months. Called Whirlpool, would not stand behind warranty. Had previous hot water tank (not a Whirlpool) in for 10 years with same well and water conditions. Also noticed Whirlpool hot water tank is not nearly as efficient on energy use. Overall, this is a very poor water heater and even worse customer service to not replace a part that was under warranty.

I have a Whirlpool dishwasher for a few years, it cleans great, works great, the dishes come out clean and shiny, so do the glassware. Even pots come out nice and clean, what more can you ask for?

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

Ive always had a Whirlpool washing machine and it has been extremely dependable. I have not had any problems with my Whirlpool washer. A Whirlpool has came a long ways with their pricing. It was very affordable for somebody like me and I cant afford a lot but I could afford this. I was very pleased with my purchase and with the product. They havent let me down so far.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Its a piece of junk. The only time it will finish a wash and spin dry is when it is empty. Otherwise, it stops and lists an unbalanced error code. I opened up the service panels and found no broken hangers or clothes. There’s no way to bypass the system. I have read of similar issues and of course, its just out of warranty. I assumed the warranty was like other brands but it’s much shorter. What to do? Purchase a washer with dials and not a brain; it will last years. Note that the models without a brain cost far less.