Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman fixed it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?

We have a Whirlpool double oven that is about 3 years old. Today we used the oven for lunch and about 2 hours later we heard a loud sound from the kitchen. When I went to see what had happened I found glass shards all over the kitchen, some as far as 10-12 feet away. The outside glass of the top oven was spider-webbed and had apparently exploded. Nothing had come into contact with the oven and nobody had been in the room with it for over an hour, it just randomly exploded. I am going to contact Whirlpool but judging by the other posts I dont expect much help from them.

Ill never buy Whirlpool appliances again. I purchased all new kitchen appliances less than 3 years ago. The range had electrical issues within the first year, which was extremely scary. Thankfully because of the warranty they took it back, reimbursed me for it and I replaced it with a GE. I absolutely love the GE. The dish in the microwave never stays on its track in the center. Its quite an inconvenience to fix it almost daily. The top rack in the dishwasher constantly breaks, drops down on one side. Random parts from inside the dishwasher constantly come loose and fall off. But the worst of all....my refrigerator has broken down twice in 6 months from the same issue due to no fault of my own. To give some credit, Whirlpool fixed it out of warranty the first time. However the same issue happened 6 months later and they are expecting me to pay for it. The repair company contracted with Whirlpool covers their parts under warranty, however different parts need to be ordered. I had to pay for these parts, a service call and labor. Whirlpool came out with a service pointer on this because they know its a manufacturing defect but are refusing to cover the cost. The representative I spoke to was nasty and inconsiderate but sadly the manager was even worse. DONT buy Whirlpool!!! I recommend GE, youll be much happier. Worst customer service and support.

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.

Bought dishwasher and a gas range about a year ago. Had to call the repairman twice on our dishwasher and three times on our gas range. Now it is little over a year and I am out of warranty. I paid extra and thought I was buying products of a good brand. I should have bought products from one of the cheaper brands along with the extended warranty.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

We purchased the Whirlpool Gold Gas Range (model #GW399LXUQ06) in November 2011. Last week, I noticed the porcelain enamel finish on the stove top grates has fallen off in pieces. I contacted Whirlpool today, February 14, 2012, about this issue and they advised me it is a cosmetic problem which is not covered under the warranty. They advised me that it would cost over $100 per grate to replace. We have had this stove for less than three months and I feel these grates are defective and Whirlpool should be responsible for replacing them. I am very dissatisfied with this stove.

Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...

Purchased a new Whirlpool built in microwave oven model WMH 310 17 AB-1 in July 1, 2013. As of February 2014, the glossy black finish on this microwave is dull where the finger push controls are and scratched up along the top of control panel and top front of door. We only use a wet cloth and towel or microfiber cloth to clean this microwave; nothing that would be abrasive so very disappointed in this product. It looks quite ugly for a new appliance. I did not anticipate how delicate the outside surface would be - never in over 30 years have I had this problem with another appliance, even stainless steel does not scratch like this.

My mother purchased a Whirlpool gas stove. When the stove arrived the door didnt shut properly. We were told to contact Whirlpool. They sent a repair person out who said that you have to use the stove a few times first and then the door would close. Meanwhile, I had a 2-inch gap and gas and heat escaping. I called and requested another company to come out and check it. No one called back. I called again and they sent out the same repair guy. Apparently hes the only one in the whole Charlotte metro area that can service Whirlpool. Again he said I had to use it more. I called again and requested a different repair person to come out. They promised to send out a lead. When the company called to confirm the appointment they said no one told them that. They finally sent out a different person. That person said absolutely the door was dented. He offered to replace the door. He then came back and said the door comes in too many pieces and he didnt want to put it together so I should contact the store I bought it from and see if they would replace it. Whirlpool refused to repair it. I was able to get the store to replace it after explaining to them the problems with the warranty service. I filed a complaint with the BBB and they lied and said they tried to contact me which never happened. When I called the executive office I was told that I was the problem and that it was resolved so leave them alone. I regret my purchase of my appliances and now have no one to stand by the warranty.

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

We have had our Whirlpool range for probably 20 years. We have never had any issues or problems with it. Our washer and dryer are both Whirlpool too. I would recommend this brand 100%! I think this is the brand that my mom always had too. Their products are very well made and last forever (it seems like they do!).

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!

We have a 2008 Whirlpool gas range that has worked reasonably well but lately more and more of the electronic push switches on the keypad have stopped functioning. So now I cant set an oven temperature as only a few of the 10 number switches still work. I talked to an appliance repair guy who said that the typical electronic keypads are notorious for burning out after 3-5 years because of heat transfer from the oven. So now Im stuck with an oven that is virtually unusable and a $400-500 cost to replace the keypad control. Is it worth replacing? Can the faulty control buttons be somehow fixed? Shouldnt Whirlpool acknowledge the faulty design and provide a free (and hopefully better) keypad? There must be thousands of people out there with similar circumstances. What about a class action suit? Any advice/opinions out there?

I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon serviced again... I have young children at home which makes things worse...

Good Morning. We recently built a home with Pule in Nexton, which is located in Summerville, SC. The appliances we chose came with the dishwasher, stove and microwave. Everything other than the dishwasher has been doing great, but as for the dishwasher I am extremely upset...we are newly weds and received two nice sets of glass and at least 12 of them have been broken in the dishwasher. Please advice.

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

We purchased a new Whirlpool Refrigerator less than 3 years ago. The last couple of weeks the freezer hasnt been keeping cold enough. We lost about $300 worth of food in it. The refrigerator section isnt keeping as cold as it should. I call Whirlpool, but didnt have a warranty, so if I paid more money we could have a warranty and get it fixed. Who has that kind of money. When we purchased our appliances we thought we were buying good quality appliances. That sure isnt the case. They should last way longer than less than 3 years.I called where we purchased it from. Had the service man come out. There are four major parts that are wrong with it. $800 plus at least 3 hours of labor. Not worth that. Again who can afford such money as this. I called Whirlpool again. They could give me money off a new fridge but it would still cost almost $1600. Im so unhappy with the appliances. We also have a stove and that doesnt work right either. I believe that we should be compensated way more than they are offering. I would not buy another Whirlpool again. I will make sure people know that it isnt good quality. Im so sad. Who would have thought. It is time that the people at the top of the company think of those lower than they are. The people I spoke to on phone were very kind. I know they really cant do much. They are just the middle man so to speak.

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

It’s a great stove. I love the glass top. Only dislike about mine is that it doesn’t have the self-cleaning option. I’m very weak in arms and have back injury so bending over to clean it myself is not possible.

Whirlpool gas range Model#wfg10h0ah1 with aqua lift technology. This is the biggest ripoff that was ever done to me. It say self clean, not it cleans and then you clean. This is fraud plain and simple. I am handicapped and made it very clear to the salesperson that it had to be self cleaning. 4 times I did the clean cycle and I was in shock, I called repair, I thought the self clean was broken. However this is the line they give you over and over, that its not broken. This is working the way it was designed to work. So they made a range that is self cleaning, but no it doesnt do that. For 899.99, I did not deserve to get duped like this.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

My microwave came with my house. I didnt choose it but it has been a great brand. I love the preset timers for defrosting & for popcorn. Its big enough to handle an 8x8 pan which was important to me. The turntable could be more stable. My model is a built in over the oven option. Black & digital. It has lots of preset options & is pretty user friendly. I like the size & it is super quiet.

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

We bought a dishwasher, stove and refrigerator last month. Dishwasher and stove work great, however the refrigerator is junk! The freezer part works great, but the refrigerator doesnt cool at all. The first time he was here the repair man said the seal on the door was bad and he glued it. He told us to not open the door for 48 hours then everything would be fine. IT WASNT. A week and a half later he came back. He looked inside, scratched his head and told us, “This model should have the “deluxe” fan and I dont think it does!” Said he would be back in 6 days with the fan and well “see if that fixes it”.I called Whirlpool service waited on hold for an hour before getting cut off. Called back waited 35 more minutes but actually got to speak to someone. The big solution... They offered me a 6 month extended warranty!!! Ive lost an entire refrigerator full of food. Missed two days of work and am going to miss another when he brings the “deluxe” fan. Also been eating out all month and probably spent $100 buying ice. IE... MOST EXPENSIVE REFRIGERATOR EVER!!!

Cannot reinstall oven door after glass cleaning. The worst design and absolutely no support from Whirpool. They said the instructions are in the Manual. NOT TRUE!!!. The person on their helpline said she did herself. It is simple.. Total BS. Here is the link to hope to maybe get it fixed: ** Worst stove ever.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

After 14 years of good service with Whirlpool Duet front load washer dryer set, wife chose Whirlpool kitchen appliances as part of a kitchen update project. All matching fridge, range, microwave hood and dishwasher. What a nightmare! The icemaker growls and whines all the time and the dishwasher was broken before being packaged at the manufacturer. A wheel from the middle rack was missing when the dishwasher was opened. It wasnt in the sealed dishwasher nor in the box. So it had to have been broken off before the item was boxed. We called for warranty claim and A-1 Appliance was recommended out of Shreveport, LA. In a few weeks he showed up, looked at the rack for a while and said Ill have to order a new part. I said fine. (How hard can that be? Right?) So here we are 5 months later, unable to use the middle rack because it cant hold any weight with the roller missing. Multiple calls to Whirlpool and A1 and we keep getting promises and runarounds that turn out to be lies. How hard is it to say go to your local Lowes and well authorize them to give to give you a rack from an in-stock dishwasher? Let Lowes wait on the new part! Sounds simple, and any other company would have done that, or told us to return it to Lowes for another one. But NO! Whirlpool just whines about being behind on parts, shorthanded, or lies about the part is in and its A1s problem now.So, today, same story. A1 says they need 2 parts. **! Its one part. Whirlpool says A1 has the needed part. Same old runaround. So, we just replaced our 14 year old washer and dryer with NON Whirlpool units. $2500 more in of appliances that Whirlpool could have gotten, but Im guessing they dont even care about missing and losing sells. They certainly do not care about warranty, parts, quality, customer satisfaction or repeat customers. Never again with Whirlpool! Beware!

I have purchased a Whirlpool microwave oven last year (October). It is not working properly now & not heating well. Regarding this I have registered a complaint in the service center & Customer Care but we have not received any reply for this.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

Weve had this microwave (WMH31017AW-2) for 2 1/2 yrs and the door is falling apart. It started with one crack and now the middle glass of the door is falling out! I took the door off so the the glass wouldnt fall on the stove and the plastic around the door literally crumbled apart. So disappointed since that was the same reason we took the other one back that was in this house when we bought it. The microwave is now discontinued and when I did find a door online it costs as much as the microwave! Whirlpool doesnt distribute the dependable products that were, back in the day, associated with the name WHIRLPOOL. Shame on the greedy people who have taken over and cut back on quality material and labor to put an extra penny in their pocket!

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do. Whirlpool then arranged for A & D Service to come and repair my NEW washer and scheduled an appointment for a week later. I was forced to call that company to find out if they were even coming. When they did not show as promised, I cancelled the appointment and called Whirlpool to ask for another service company. They then scheduled me for two weeks later (now August 30th). The guy did come and told me there was user error - I had used too much soap as this was an HE washer. I asked him to show me where on the appliance and in the owners manual that it stated the washer was an HE. He couldnt find it either and said he would replace the computer and the door lock because his computer found that the washer was hit and miss on anything it was set on. At any rate, it is a little over a week later and I have heard nothing from the repairman and, of course, no follow-up from Whirlpool. Do not make the mistake of buying any Whirlpool product, and that now encompasses names such as Maytag, Amana, Jenn-Air, Kitchen-Aid and many more if you want to be assured of a quality product and excellent customer service. What if this had been a refrigerator? The whole debacle has been a nightmare. Wish I had bought a GE!

Love my Whirlpool stove and I just bought a Whirlpool French door fridge. I also have a Whirlpool washer and dryer and I am very happy with the way they work and look. I replaced my Tappan stove that I had for quite a while and it was a good stove but I am very happy with my Whirlpool stove, it not only works great but it looks great.

Old stove does the job. I need a new and updated one. Need a warming drawer. Lower drawer does not close properly anymore. Paint on back panel is chipping. We are limited to range choices because of space.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

Very functional microwave which also comes in convection oven if needed. Stainless steel, finger print resistant, is very handy and easy to clean. Overall very happy with it so far. Much better than the earlier Samsung that we had.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

I am not pleased with my self-cleaning oven. I dont even use my oven that often and I cannot get off even the simplest of stains on the sides, top, and bottom. I have tried to clean the oven three times and the stains from pie drippings are still not coming clean. It should not be this hard to clean an oven because my last oven was so much better and it was not Aqualift. The top of the oven is also very hard to keep the burners clean and looking like new. I am very disappointed in this oven and believe that this is false advertisement to the consumers. I pride myself in keeping my kitchen looking clean but this just is not working for me!

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

If you are thinking of buying any Whirlpool products, please think twice. We had a dishwasher, lasted 2 years; range with cook-top, within 2 years computer had to be replaced and again in another 2 years. Needless to say we did not replace either one with a Whirlpool. Over the range Microwave Oven Magnetron blows in 5 years. 3 months over the warranty. In a call to Whirlpool we were told we are sorry you have had all this trouble, we will send a repair man out and he can replace the parts needed. Thanks, but no thanks and went out and purchased a Samsung model, probably cheaper than the repairs would have cost us. There are so many good appliances to choose from. Please stay away from any Whirlpool products, no need for additional aggravation.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.

The exhaust fan for the gas range runs when using the microwave. The noise is loud and very aggravating and there is no way to turn it off. From what I can find the older models there was an option to turn it off. On the new models Whirlpool cut costs by not putting a small (QUIET) fan in the microwave but used the range fan for a dual purpose.

The worst washing machine ever. First off you cannot turn the water on to let it fill and add clothes as its filling. Secondly the Normal setting will not allow you to spin on low, your choice is high or no spin. High tangles your pants, slacks, shirts, etc. No spin leaves them soaking wet. Also its a water safer but never, never, never covers the clothes in water, and sometimes they dont come out smelling so clean. I dont save water if I have to rewash two or three times. Absolutely hate this washing machine. When I get enough money I am going back to the old agitator model and not any Whirlpool either. Oh and the other thing, you cant just throw you clothes in the washer, you must arrange then to the outside of the center itty bitty agitator. Hate it.

This stove is a joke. The range gets too hot even when you have the setting on low. The oven now has started becoming hot when its not turned on. Goes up to 245 and its scary. I have to turn off the breaker to ensure it gets cold again, but Ive had to do that every day for a week now. I will be calling Whirlpool to file a complaint. I have small children and Im scared my house will catch fire or have a unnecessary increase in my electric bill.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

Whirlpool Water Heater FG1F4040S3NOV - I had this water heater installed in 2005 by a professional plumber and every year since like clockwork, I have to replace the gas control valve/thermostat. Last year, Sears came and did the work and made their arrangements to have the part replaced. This year 2012, March 9 my gas control valve went again. The unit is not even a year old and broke again. Unfortunately, the six-year warranty is up on the hot water tank. I called Whirlpool two times. The first time, the guy told me that the warranty was up and hung up on me! The second time, the guy would not honor the replacing of a part that is not even a year old yet. The money I spent over the six years making repair on it, I could have bought a new one. This company is nothing but a bunch of **. Is there anything that I can do? I have paid to replace this five years in a row.

Purchased over range microwave WMH31017AW-2 from Best Buy Mar. 12, 2015 and after installing it noticed code Door appeared and that there also was a dent on side. They replaced on Mar. 19 and we had the same Door code problem. Called Whirlpool and they sent out a Tucson repair tech and he ended up coming out at least six times changing 3 switches, 2 cams, 2 brackets, control board, and line filter. Still had problems and Whirlpool requested he call their tech and he did and they told him to make the same changes and he told them he already did all that and there still was a problem. Then Whirlpool told him to switch some wires on control board which did not solve anything. Then second thing they told him was to file and clean door brackets which also did not solve the problem. We called back to Whirlpool to tell them we did not want this defective microwave any longer as all these repair trips were not solving anything. They wouldnt give us a answer right then and said they would call us back 24 to 48 hrs and we are still waiting. We will never recommend Whirlpool to anyone nor ever buy from them again.

Every one of the knobs cracked where they engage the gas valve. One gas valve came loose from the manifold creating a gas leak discovered by the propane company on a system leak test. Screws came loose that hold the tracks to the base for the slide out bottom drawer. The AquaLift cleaning system is useless. Better buy some oven cleaner and rubber gloves. Very disappointed! One star because 0 isn’t an option.

I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their living on Mars experiment? Id rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual. He had a hard time accepting but we thought maybe this was because it was new and would settle down after some use; after all, the store (Best Buy) assured him the sound was normal for this particular machine. However, the weird sounds did NOT lessen nor stop, nor did the starts and stops. Little did we know, this was just the tip of the iceberg! We have encountered/suffered through every nasty performance detailed here: low water, wont spin, leaves clothes soaking wet, wont spin out excess water, lid locks (grrrrrr), it cant seem to switch from one procedure to the next; there is nothing washing the dirt out of the clothes--they just sit in the water and soak(?), then the water is released. Clothes come out with stains still on, so wet that the water must be wrung out of them! Very hard for me with arthritis all through my body! Ive tried countless times to reset machine to Drain & Spin. Ive even waited (yawn) for it to unlock so I can open and then readjust the heavy/wet laundry, trying to make it even all the way around so to avoid an unbalance. But nothing helps. It will start to spin. And then it stops. (wait, wait) Starts to spin again. Stops. (wait, wait) Starts again, does it a bit longer. (start to relax) Stops. Ive spent HOURS engaged in that kind of mindless, maddening frustration, just trying to wash one small-medium load. (I wash only for one person--myself, now.) My son, who got married and no longer lives with me, said the only way he could manage to struggle through it - and agrees it DOES take an inordinate amount of time--for just ONE load, he has to put the settings so that it washes in Deep Water even if small load. He sets Rinse, to 2 Rinses. He sets it to Soak even if the soil is light. Even then, it still makes noises, starts and stops, has to be adjusted several times during Drain & Spin. Last but not least, the noxious odor: OMG! I left one batch of laundry in the machine, with the lid open, as it was very late so figured Id dry them next morning. Some hours later when I went back to shake them out and put in clothes dryer, they smelled so awful, I had to wash them all over again! In fact, Ive had to follow my sons admonition to leave the lid up AT ALL TIMES unless actually washing in order to keep down the stink. I washed my last load with Baking Soda added to wash cycle in an attempt to lessen the odor and get laundry cleaner. Someone here wrote - in their review - that there should be a Class Action (Law) Suit filed against Whirlpool. I AGREE!!! And I want to opt IN on it. There are several law firms that advertise on t.v. that specialize in Class Actions. It would take some time and paperwork but will not cost us anything unless we win the case. Then the law firm gets a percentage. I am willing to work with one more others here who truly want to settle out this problem. I cant believe 2,000 (and thats only here), people are willing to eat hundreds, thousands of dollars of worthless, mind-gripping, rubble such as we have spent our hard-earned money. Other manufacturers recall their defective merchandise and/or replace it, or make arrangements with the retail stores who carry it to make amends, free repairs, whatever it takes to make dissatisfied, disenfranchised customers, whole. We paid for these demons from hell and we deserve to get an equivalent in merchandise (that works properly) or services. That is how it is done here in the U.S. For the life of me, I just cant comprehend why Whirlpool has been allowed to continue selling this junk--why no entity or person or lawsuit has stopped them! As I said, I am willing to work with a core group who is serious about filing a Class Action (Law) Suit against Whirlpool. It may be that the retail stores would be included as well; however, that is a matter best left to the discretion of whichever law firm we select to represent us. For those of you here who do NOT wish to be included, do not worry; you are not being pushed into anything. The way Class Actions work, you have the choice to opt IN (be included to receive your pro-rata share of what is collected). Or you are completely free to opt OUT. By opting out, that means you do not wish to be part of the Class Action and therefore, you will not be included nor will you receive any portion of the recompense collected via the Class Action. Just for your information, though: You are allowed, by law, to bring your OWN lawsuit against all or some of the same parties. The most common reason for opting out, is if you have suffered an extra large financial loss and prefer to file your own suit in order to collect ALL recompense; whereas, sometimes - in a Class Action - the individual plaintiffs may not recoup the total amount they feel they have lost. If you DO decide to opt out and go on your own, realize you will be fully responsible for lawyer fees (although you CAN add them into the balance you are seeking in your suit. Settlement of your claim may or may not include lawyers fees.) Good Luck to all. To those who wish to file a Class Action with some of the rest of us, please contact me if you want me as part of the core group of plaintiffs.

This is my first electric range. It’s amazing! It cooks evenly and at the exact temperature! The stovetop has size adjusted burners, again at the precise temperature. And the look is very sleek & modern, perfect for a new kitchen! I am so very pleased.

I need to start by saying I or we, my wife and I are both disabled - her with a head injury and a prosthetic leg and walks with a cane and myself well Im stuck in a wheelchair, this makes grocery shopping more of a chore for us than most people and putting things away is part two for this chore. I figured Id buy the biggest, best (LOL) refrigerator Whirlpool had to offer, so I could do our grocery shopping once a month and have a place for everything and the fridge being so big would be capable of holding a months worth of food. It performs that function very well!The problem began when I purchased this wonderful piece of quality craftsmanship (cough) at Lowes in Denton Texas on 6/19/13. While one delivery guy stood on my sidewalk talking to me, we watched the one other guy bringing my rather large brand new Whirlpool refrigerator up the driveway with a regular (not an appliance) dolly. After getting to the end of the driveway and having to go through the front yard to get to the sidewalk, the monster fridge started leaning and eventually ended up on its side in the front yard, needless to say I was a little concerned about damage. They continued to get it in the house after providing me a nice gouge in the door frame before realizing it may be best to take the front door off before entry. So after getting it to the kitchen and removing the box we noticed the left door was way out of whack, so the delivery guy called his boss and we all agreed I needed a new refrigerator. A week later my second new refrigerator was delivered, no box around this one but it made it all the way into the kitchen without a hitch or any more scraps in the front door frame.Three months of dealing with water running down from the ice maker into the door storage areas I made my first service call, the guy said Whirlpool doesnt always put the correct thickness of gasket between the ice machine door and the ice bucket. He ordered gaskets and installed them the next week. Water continued to run down the door from the ice bucket to the shelf storage. 5/14/14 I called for another problem. The refrigerator seems to be running all the time, and there was a fan starting and stopping continuously as well. This was Miles Appliance - he seen the water running down the door and squirted a tube of sealer in the ice machine, replaced the little plastic fan and said that should fix it! I let the Whirlpool service scheduler talk me into the extended warranty since my one year warranty was about to expire so I bit and bought the warranty. 7/18/14 the fridge had a new sound going on for the last few days and still seems to be running all the time. I called for another warrant service, this time I drew In Home Appliance Repair. After waiting three days a guy comes out, verifies the fridge isnt cooling properly and tells me to unplug it for three days, so the ice ball that has formed somewhere can melt, that the noise I was hearing was a fan rubbing against the ice ball. So three more days go by and I plug in the fridge. Two days later the freezer has only cooled to 50 degrees. I called In Home Appliance Repair and they told me Id have to call into Assurant to make another service ticket, which I did. It takes two to three days for service tickets to get processes. After the second day, I called McNiels in Denton to see when I was going to receive my service, they didnt have a ticket for me. I told them Assurant said they would be providing my warranty service. McNiels told me they only service what they sell! I called Assurant back, they turned it over the scheduling gods. Three days later they set me up with a repairman 45 miles away. After waiting on him for four days he says he just doesnt have time to come by and pick up my refrigerator to take to his shop. I call Assurant again and am told its being turned over to the scheduling gods again. Three more days go by and they set me back up with In Home Appliance Repair. I call and they tell me they will be out on July 7 2014. The evening of July 6, 2014 In Home Appliance Repair calls and tells me theyve decided since the defrosting didnt fix the problem two weeks ago it was a system failure and they dont do that type of repair, they would call Assurant for a different service provider. I call Assurant to see whats up, they tell me A&E Factory will be out on July 13,2014. Now nearing a month WITHOUT a refrigerator and still not knowing how long its going to take to fix the problem! If Whirlpool is trusting Assurant to provide extended warranty service then thats exactly what they should be doing, it certainly isnt my fault they cant get service people out in a timely manner to resolve appliance issues. Its not like being without a stove or microwave - this is a refrigerator!!! This is the poorest service I have ever received from Whirlpool and Ive been a faithful Whirlpool customer for many years. In my opinion they should bring me a new fridge, haul this piece of crap to the nearest dump and be done with it! And after reading some of these posts there are lots of people that feel the same way about their appliances. This type of Customer Service needs to STOP, $2700.00 for a refrigerator and have to deal with crap like this is crazy!!!

It is my belief that through my experience that most Gas Range manufacturers mainly Whirlpool corporation purposely designs the stove igniter part to fail in 5-10 years. They do this in hope the consumer will purchase a new stove. The igniter in my stove has failed 6 times since I purchased it in 2005. I have had to replace it at my expense each time. The last time it failed, I asked Whirlpool if they would do a good faith gesture and replace it. They very rudely refused. I will never purchase another Whirlpool appliance again and encourage others to follow me. If they give me this much grief over a simple good faith gesture, I can only imagine the difficulties in getting them to honor a warranty claim!

I have enjoyed my stove for 16 yrs, it is very reliable and easy to use. The heating elements work well and heats up quickly. During this time I have not had any repair done. The areas of improvement that needs to be implemented is the inter glass that is installed at the front looking into the oven. In order to clean you have to take the front door off which is very difficult to put back together.

We built 8 years ago, with ALL new appliances...All Whirlpool Gold...been very unsatisfied with ALL appliances... Had to replace range and parts for refrigerator..And extendend warranties all nonusable..We live NM off a tarred county road by 1/4 mile...no one wants to even come and look. Not good.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

Fridge: no ice cubes. Water dripping from the door. Base of one door damaged. After 4 WHIRLPOOL repair services visits, ice cubes OK. Dishwasher: 40% of the time, kitchen floor damped with dirty smelly sticky water. Were first told: Its the product; next: Its the way you arrange dishes; next: The filter is not completely clean. And we are waiting on the 4th visit from the Whirlpool service. We have owned at least 7 dishwashers so far, this is just unbelievable! Poor poor poor performance, with dishes covered with dirty film once in a while. And you never know when the dishwasher will decide to misbehave...Stove: White ceramic stove one day broke with a sauce pan cooking on top of it... Microwave and stove and oven: they beep and beep and beep, to tell you you are increasing the heat (one beep every time you touch), to remind you infinitely the food is ready, etc. And there is NO way these contacts can be disconnected. Now imagine oven on plus 2 saucepans cooking on the stove for which you have to increase/decrease temp. plus the dishwasher finishing, all at once, every day. How much beeping it makes after a long day at work.

I purchased Whirlpool washer in 12/2011. Immediately, I noticed the noise and called service. It was a whistling noise. The clerk told me nothing was in the manual and it would cost $65 to have a tech come out. He advised me to wait until it was louder and more consistent. I called again when it was. Gear case was replaced on 5/2/2012 five months after purchasing the machine. I called Whirlpool again in 5/2013 - same problem. I was told the diagnostic call would be $95, labor which is extended for a major job is $85 and the part would be $290. It would cost $470 to repair as the gear case was guaranteed for only three months. This machine is a lemon since the gear case is now shot again prior to the machine being 1-1/2 yrs. old. I called Whirlpool and spoke to Amy (Esc. Sup.) who advised they would replace the part only. The appointment was scheduled; the tech came, did diagnostics reading a manual and said the gear case is shot. I inquired, Well, you are going to fix it today right? The reply was, Oh no, it has to be ordered and its a two-man job. When I arranged for this appointment, this was clearly explained and what I was expecting, two men and the part to be replaced with them. Now its a five-day wait to get the part and then a scheduling issue when they could do it. This machine is a lemon and Id like to have the machine replaced or my money refunded. This is a runaround, scheduling the appointment and having someone show up with the manual and having no parts and not knowing that it was the part which broke again from previously being replaced.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.

We bought a Whirlpool range with glass cooktop and convection oven to replace a 20 year old stove which had served us reliably but was beginning to look a bit dated and worse for the wear. The new range was installed in February, less than 2 months ago. Today, while I was preparing Easter dinner and had a ham in the oven, the cooktop elements refused to heat, even though the cooktop on light was lit up. We followed all the troubleshooting tips we could find in the user manual and online, but nothing worked. We decided to do the rest of the meal in the microwave and just finish the ham in the oven (which had been working). Then the oven failed, and would not heat back up.As a last resort, we pulled the range out and unplugged it, to perform a hard reset of the electronics. (This was recommended in some of the online troubleshooting tips.) No joy. Both the oven and cooktop elements will not heat, even though the lights on the control panel light up. Now we have to call a service technician to come fix it in the middle of a pandemic. How can a brand new and expensive range be less reliable and less useful than the cheap 20 year old stove we just got rid of?

My oven was 11 months old when I tried to use the self-clean cycle for the first time. 2 hours into the 4 hour cycle, the oven completely shut down, door locked shut and no lights on the control panel. The repair tech came out on a warranty repair call (no charge), explained that Whirlpool does not use a thermal protector rated for a self-cleaning oven and that it blows every time. He then proceeded to replace it with the same thing because he is only allowed to put in the recommended part, which is not rated for the high temp cleaning cycle. So the oven is usable, but not the self-clean. Since I am at the end of the 1 yr warranty period, even if I were able to get Whirlpool to replace the oven (ha!) there would be no warranty because I only get the original time limit. So if I had a new oven and it blew out, it would not be under warranty for fix/replace. The repair tech said this is a COMMON problem with Whirlpool self-clean.

I have had my Whirlpool electric oven for so many years that I don’t even remember when I purchased it. I also have a Whirlpool stove top & the same with it. Zero trouble for many years. I highly recommend Whirlpool range tops & ovens.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.

Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.I was stupidly brand loyal and bought a Whirlpool Duet front-load washer and dryer because we had to leave our perfectly good 28-yr-old Whirlpool washer when we sold our house. The first set of instruction is to pull the electric cord from a small hole in the back of the washer. No amount of pulling would budge the cord. Finally yanked with all my strength, heard a snapping sound and 12 of cord came out. Then no more pulling, yanking or tugging would produce another inch of cord. So I took off the top of the machine and found the cord tightly wedged in the fork of a plastic thing that looked like part of a stabilizer for the drum.A similar plastic thing on the other side was broken at the fork, the snapping sound I heard. Freed the cord with lots of effort, but it was still firmly stuck way down inside. Removed the back of the machine, found the cord stuck inside a circular thing with one tiny opening. Took lots of time and effort to free the cord from that, but it was still stuck. Finally managed to reach the plug, which was firmly anchored to the bottom of the frame with an orange lanyard. Cut the lanyard with a knife to finally free the cord. This had to be an act of sabotage by an assembly worker, as no way could the cord accidentally jam itself into 3 different places too small for the cord to slip in, and it certainly didnt tie itself to the bottom of the frame with a lanyard.The hour it took to free the cord was just the start of troubles with this machine. It did start and kind of tumbled clothes in an odd fashion, but when it went into spin cycle, it literally jumped all around the room, almost jumping out the door. The whole house shook and I feared the floor would collapse. That machine must weigh well over 100 lbs. even without water and clothes. Next load I tried delicate cycle which had a slow spin cycle.Same result, even worse. I had to wedge my body in the 10 space between washer and dryer and press down with all my 170 lbs. to keep the machine from doing serious damage to the dryer, walls and floor. I contacted seller, Lowes, and they said call Whirlpool. So I did, but no response. Before buying that machine, I read many horrible reviews of Whirlpool Duet machines, but I have only owned 2 washers since 1967, both Whirlpools, so I had strong but stupid brand loyalty.

Three years ago I bought a Whirlpool 22 cf bottom freezer (GB2FHDXWB02) & within 2 weeks it developed its first problem. Ive had service men out 3 times (on an extended warranty) for ice buildup and leakage, presumably from the icemaker, and the problem hasnt been solved yet. I tried to open the freezer tonight and the handle pulled off in my hands, nearly sending me head over heels. This thing is a major lemon!!! Dont get me wrong: I love the design! It looks good, keeps everything at the right temps & the bottom freezer is a great idea. Id buy the same design again if I could guarantee no leakage and a handle that wont separate from the door. Now Im having problems getting the repair service to come out here again, despite the warranty. Meanwhile, the fridge is leaking onto the wood laminate floor causing damage. I just replaced an ancient dishwasher & my old Whirlpool glasstop stove after its oven failed. I cant afford a new fridge too.

My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

Whirlpool electric range with ceramic cooktop - I have a large black mark on one of the cooktop burners that appears to be beneath the surface of the cooktop. It’s almost within the finish of the burner and unable to be cleaned with cooktop cleaner. I have purchased an extended warranty and arranged for a service call. The repairman came out as scheduled, but informed me after making a phone call to who knows, because he did not tell us that the problem was cosmetic and could not be repaired under warranty. However, if we wanted a replacement cooktop, it would cost almost as much as a new stove. He also said that he had seen many of these ceramic burners with that problem and it was not unusual. All I really want is what is fair, a defect that is not my fault that needs to be replaced. The stove (Whirlpool electric range with ceramic cooktop) was purchased in 2004 and is kept very, very clean.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

Im a renter, and I know the landlord purchased the least expensive stove for this apartment, but that shouldnt mean one has to absorb ongoing off-gassing fumes for well over a month now. The stove was installed 2-18-17, and its now 4-6-17, still havent been able to use it. Is this really off-gassing or is this what Americans have to contend with now! Oh and theres the little sticker that says Made in America and in small print it says designed and assembled in America, but no mention as to where the parts came from!!! The only reason Im giving even a One Star rating is because I cant continue through this review without at least marking one star.

Our burners broke down just 3 months after having purchased a new Whirlpool stove. Then a week later the oven broke also. I want my money back now. Do not purchase any Whirlpool products. Theyre garbage.

Whirlpool double oven. The electronic control board has been replaced twice and needs to be replaced a third time after less than a year. The thermal fuses go each time I run the self clean. Whirlpools response has been disgraceful, trying to blame the problem on faulty installation when thousands of people have had the same problem. Ignore ANY US companys product; their warranties are worthless and they repair, not replace. My next oven will be European because in Europe they have to automatically warranty for five years any consumer durable. Consumer Reports ratings are worthless since they dont include breakdown experience in the ratings. Never buy anything from Whirlpool. They sell rubbish and dont honor their own warranty. Check the BBB rating. My brand new double oven broke down the first time that I ran the self clean cycle. Whirlpools response was to claim that the cutout opening was 1/8 inch too narrow and therefore they would not honor the five year warranty that I had bought from them. This was a lie, as I verified the width and it was exactly that required. Others have had the same experience. Whirlpool also makes Maytag, Kitchenaid, Kenmore and Ikea.

Oven was just about 3 years old when the oven bake feature failed the first of many times! Display says fault detected. Was able to get oven cleaning done and then it worked again but eventually has failed repeatedly since. Further reading and support from technicians has revealed its an oven control issue and replacement part is same cost as new oven! Apparently the oven control Whirlpool designed and installed cant handle heat!?? Very unreliable and would never buy their appliances again!

I bought all my kitchen appliances in Home Depot 4 months ago (April 2014). The wall oven, Whirlpool, never worked. Flamingo Appliances is the name of the company that does services for Whirlpool in my city. They keep changing parts and today is the 3rd visit that the technician will be in my house trying to solve the problem. Customer service in Michigan is DISGUSTING! I probably have to buy another oven because they say they wont replace it if they think its fixable. 3 MONTHS! I will never buy Whirlpool again. I hate them.

On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

We purchased our oven in February 2012. In April 2013, we began smelling gas. I called the gas company. They came within thirty minutes and determined the gas was coming from within the oven by using a gas detecting probe. The gas was turned off by the gas company. I contacted an appliance company who came out for $95.00 and used some type of spray looking device to check for leakage or bubbles to tell us we had no problem. Our warranty was only good for the one year. The appliance company ripped us off and Whirlpool was a bad deal. After reading of all the complaints of Whirlpool, I will not buy Whirlpool ever again. I will admit that the stove worked fine for the year. I was hoping for a longer life of this stove. Now, Im afraid to use it.

The appliances in my home range from a Kitchen Aid double wall oven, a DCS single wall oven (I have 2 Kitchens), 2 Kenmore dishwashers, a Fisher and Paykel refrigerator and 2 DCS counter-top stoves (all top of the line). No problems they are great appliances. On Dec.22, I bought a Whirlpool Duet. For 6 months, constant repairs and rebuilds were needed; new computer panels, pumps and new drums. They cant fix it. We have tried everything to get the Whirlpool Factory to fix it or replace it. So far, I have spent twice the original cost to fix the machine (but to no avail) and now you want me to spend another $500-$600 to try to fix it again? No more!

I have owned an Accubake gas range since April 2012. The range is 3 months out of warranty, and the oven will not light... just a clicking sound and gas pouring into the oven. I have also had problems with the burners being turned on by brushing against against the knobs. I have a note by the stove to remind myself to check that the knobs are in the OFF position. My 1 year old grandson turned the burner on just by touching the knob... NO SAFETY FEATURES!!! I havent checked to see what a repair is going to cost me, but if it is several hundred dollars, I will just replace this piece of junk. It is very sad that a costly brand new appliance only comes with a one year warranty. I will never ever buy another Whirlpool appliance!!

My $2000 Whirlpool oven broke after only 2 years. Whirlpool only stands by their product for 12 months because they have no faith in their own product. They want me now to reward them with more money to purchase a years warranty.

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.