We purchased Model # WFG231LVQ from Appliance Connections. Its a 5 burner with oven. When my husband went to clean the stove door, the bottom handle fell off because the heat from the oven had melted it brittle. Weve had this stove less than 3 months. Then we see where the clips that hold the glass on the front door have melted. The plate that separates the burner from the oven has bowed and splintered the porcelain. And the oval griddle burner only puts out flames on one side. Whirlpool sends a repairman out. He states that they really make them cheap these days. Writes down the whole list of things wrong with it. Repairman calls us back and reports that Whirlpool only wants to replace the parts. Im afraid to use my oven. I want it replaced or my money back!

I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

My Whirlpool Dishwasher Model# DU980QPDP, just quit a few days ago after 21 1/2 years. We paid $554.04 for it back in 1995. It was the top of the line. Quiet, with 4 fold down shelves on the top rack. Silverware basket on the door. Also a separate knife basket on the door. It came with extra interchangeable door panels. When the white ones got dented we changed to the black ones. The racks are still in good condition. Never had one repair on this dishwasher, though I used it every day, sometimes twice a day. It had a 4 year warranty on the control panel and a 20 year warranty on the tub and door. We would have it repaired, but cant get the part.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is finished. I have to run the machine again....Energy efficient? Energy schmefficient. and I havent even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesnt have a level lid... Its curved. Not very useful for setting anything on while you work at any part of your laundering process.

This machine has been very reliable. We have had since 2001 and have had not issues, Im really not sure on how clean our clothes are. Sometimes they have a odor but this is common with front load washers. I leave the door open and put baking soda into the machine regularly. Also clean the rubber seal because mold will accumulating on it.

I bought this Whirlpool Cabrio Top Load Washing Machine in December and have hated it ever since. The energy efficiency this item claims means that you will spend a ridiculous amount of time waiting for your load to finish. My family hates this machine and I regularly have to hear about how long the load is taking because the timer adjusts continually. Put in a QUICK load and it said 38 minutes, came back in 30 and it said 24 minutes. It is so frustrating!!! We are afraid to put anything on a heavy soil setting or anything other than quick, because it can take 2-3 hours to complete. I have to schedule a day to wash my bedding and there isnt any convenience in doing a quick load. I am going to have to sell this one and purchase another washer. What a loss!! This machine has been a time and money waster! I will NEVER BUY WHIRLPOOL again!!! I bought this machine through Best Buy.

I bought my glass top stainless electric Whirlpool range in April of 2019. It worked great until December 2019. Four days before Christmas my daughter was home alone and using the oven to heat up dinner. She smelled a terrible smell and there was a ton of electrical blue smoke. She called me at work and I told her to turn it off. My husband came home as I was talking to her and pulled out the stove. The place where the stove meets to cord had burst into flames. The wires in the cord were so badly damaged they were all exposed and singed. Our house could have caught fire! The whirlpool company will not stand by their product. They blamed it on the team at Lowe’s who installed the range...Lowe’s has been nothing but confusing and frustrating to deal with! I can’t believe how we’ve been treated. Do not buy whirlpool! These stoves are dangerous!

Refrigerator was purchased in March 2015. Icemaker filled the basket two times then never worked properly again. The water would enter the tray, freeze, but never drop the cubes. In order to drop the cubes, we had to unplug the refrigerator for a moment then we would have those few cubes. We used one service company sent by Whirlpool that came 3 times, adjusted temp, and replaced one electrical part. It didnt work. The repairman was going to call for support from Whirlpool to see if anyone else had had this problem. I didnt hear back from him until I called him 1 1/2 weeks later. He basically said there was nothing else he could do. Whirlpool sent out another service company. He replaced 2 electrical parts. They didnt work. We have no choice but to keep having service men come out and try to repair the refrigerator. What happens when the warranty has expired? They are trying to sell me an extended warranty. Give me a break. It would be nice to have a working refrigerator first. I wish I would have read these reviews before I ever bought a Whirlpool. Im 78 and Im still learning. Never again, Whirlpool. Ill spread the news as well because we all work too hard for our money to throw it away on poor products.

I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

I purchased a new Cabrio Washing Machine and Dryer in March 2015. I have had 3 new washing machines thanks to the Customer Service provided by Lowes in Lindale Texas. The third washing machine has again lost its brain and the sensor to operate the machine. I have been waiting for the parts since December 2. Called it is still on back order. Unacceptable! It cost almost $60 dollars every 2 weeks for our washing at the Laundromat. Again unacceptable. All Whirlpool can say is We are sorry. When the machine works my clothes are beautifully cleaned using the new HE soap. Takes large loads and I love that part.I am sorry I bought a Whirlpool. Whirlpool would not work with me except to apologize and say the parts are on back order and I will get a call in 5 days for an update. These machines cost $900 each plus tax. They should work more than 3 months at a time. The first repairman could not explain anything. Said they were too new and he could not figure out what to do. The second repairman was more knowledgeable and explained what was wrong. Does not help that Whirlpool does not have an inventory of parts to take care of their customers.

We purchased the Whirlpool Gold Gas Range (model #GW399LXUQ06) in November 2011. Last week, I noticed the porcelain enamel finish on the stove top grates has fallen off in pieces. I contacted Whirlpool today, February 14, 2012, about this issue and they advised me it is a cosmetic problem which is not covered under the warranty. They advised me that it would cost over $100 per grate to replace. We have had this stove for less than three months and I feel these grates are defective and Whirlpool should be responsible for replacing them. I am very dissatisfied with this stove.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

I love my glass top stove and glad I purchased it, so much easier to clean, I think they should all be made self-clean on any stove, I did not notice that some dont come with it and some dont. Remember not to start cleaning the top of the stove until you can touch it with your hand.

Purchased Whirlpool Gold appliances for a kitchen reno two years ago. Fridge and stove from a dealer and microwave from Lowes. Fridge - After one year the ice maker quit. $200 part plus labour. Seal on fridge door not sealing. New hinge and washers to adjust. $30 plus labour. Stove - three different stoves were delivered with the same paint flaw on the top of the control panel (3 inch section where paint did not adhere or was scraped off... Same spot on all three... clearly a factory issue). Stove door - when you touch it the interior light goes on. Warming button and switch was broken when purchased but didnt notice. Whirlpool wont warranty. $48 plus labour. Last piece in this puzzle... Microwave - magnetron went and wont heat. $300 plus labour. Obviously time to change brands. Now to figure out who is NOT under the same manufacturing umbrella.

I purchased a Whirlpool gas hot water heater in July 2012 and have had to replace the control/pilot light mechanism every 6 months since then. Whirlpools customer service is the worst service in the world. They are rude. I have followed their instructions every time and have been accused of being uncooperative. I paid $350 to $400 for my heater and just spent $200.00 to have a plumber put apple cider vinegar in my tank.I was told by Whirlpool that the calcium sediment was causing the problem... I drained this tank twice and there was no sediment in the tank. This is evidently a common error for Whirlpool tanks. I will never purchase any Whirlpool product again and will tell others that their products are crap. The worst part was the inconsiderate customer service. I dont know who trains them, but they need to fire the entire bunch. Shame on you Whirlpool!

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

The knobs on the Whirlpool gas stove model Super Capacity 465 AccuBake system are easily confusing and dangerous. If the knob is turned in the wrong direction when intending to turn the burner off, it turns to a very low setting which is although nice for simmering, it is very easy for it to be mistaken as the off position and leaves only the gas leaking if the smell is not noticed in time.

I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.

We have these appliances in our apartment. Its a gas range with a microwave over the hood. We did have the microwave replace a year ago, we have been here for 5.5 years. Its a good stove, we would consider buying one for ourselves.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

I bought my Whirlpool over the range microwave WMH32L19AS November 28, 2015. We started having problems with it, working intermittently one year later. I called Whirlpool in January 2017 and they told me it was out of warranty and it would cost $150.00 for a repair person to just look at it. I decided to just keep using the microwave because I only paid $232.00 for it and I figured after parts and labor if would probably cost over $200.00 to fix it. I called Whirlpool back in June because the microwave wouldnt shut off and even kept running when you opened the door. Whirlpool sent out a repair person at no cost to fix it. But the repair person told me Whirlpool only paid for him to diagnose the problem. I had to pay for the repair. After working on the microwave and replacing sensors and fuses he determined the microwave irreparable. I called Whirlpool back and they just told me that my microwave is 1 1/2 years old and they were not responsible after 1 year and I should have bought the extended warranty. I will never buy another Whirlpool appliance again.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

I have a similar problem with my stainless steel Whirlpool bottom freezer refrigerator, model EB9FVHRWS01, purchased in May 2011 from Sears Canada. Exactly a year later, right after the warranty expired, I started getting ice forming on the floor under the bottom freezer. I have been cleaning it out on a weekly basis for the past just over a year. If I dont clean it out, then water seeps out onto the floor. I purchased an extended warranty for my new stove but didnt for my fridge.A co-worker had the exact same problem, with ice forming on the bottom freezer exactly a year later. He purchased the extended warranty and had the Sears repairman come in and replace a $50 part (box in back) ($150 labour). The repairman said this is a manufacturers defect in these fridges and theyve had many such cases. Apparently, the box in the back freezes up and water cant drain to where its supposed to go to be evaporated so it drips to the bottom of the freezer. I contacted Whirlpool and inquired, and they said there was no defect or noted problems with my model. Now Im contemplating whether or not I should spend the $200 and get the defective part replaced. Sigh.

I have a Cabrio washing machine and the circuit board has gone bad. I understand from Whirlpools customer service that if your machine was made before 2005, they are fixing the issue. Mine was made after 2006. Even though the problem is the same, Whirlpool will not correct the problem. I was told it was fixed in the new machines. The circuit board goes bad and you have to start and stop the machine at least three times before it will start your cycle, then it stops again at the 17 minute mark and you have to cancel and start the machine again for it to finish its cycle. The error is F1. Customer service acknowledged that this is a known problem for the Whirlpool machines built before 2005 but deny any claim that is is happening to the machines after 2005. Looking at all the other complaints, it is still a problem. I am disappointed in Whirlpool for their customer service attitude and for them not standing behind their product and fixing a known problem. I have always bought Whirlpool products but going forward will be switching to a better company. Shame on you Whirlpool. For a machine I spent $1000 on, the part is going to cost $300 to fix.

I purchased a 40 gallon water heater at Lowes and installed about 3 years ago. A couple of weeks ago, it got an upper sensor failure code on the gas valve. It would heat by resetting (turning valve off, waiting a minute and then lighting) but after a few minutes, it would fail again. I called the customer service and they mailed out a new upper sensor. When it came a few days later (I paid for shipping), I installed it but the same failure code. Again, the only heat I could get was by resetting the valve several times before a shower. I called customer service again, told them what I did and they said, Oh, the problem is the gas valve then. So they mailed out a new gas valve unit. It then came a few days later and I installed it according to the enclosed directions to the letter. Still got the failure code and still had to keep resetting it to get any warm water before a shower.I called customer service again, told them what I did and he said, Well, did you flush the water heater with apple cider vinegar before you installed the new gas valve? I said, No, it wasnt in the enclosed directions to do so. He said, You should have done that and it would have worked. I will send out a new gas valve. At this point, I blew up. Two weeks with no reliable hot water. I told him I want a new water heater and he refused. I asked to speak to his superior. He said no. Dont ever get a Whirlpool product. Some other crappy company builds these turds.

First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?

We bought a Cabrio washer & dryer September 2010 for a room addition that wasnt completed yet. We didnt get moved in until the first of November. So the washer wasnt used until then. In January 2011 (15 months later) it stopped spinning so clothes were dripping wet. We called Whirlpool and were told that they would be happy to set us up for a service agreement for $322 for one year. We declined since we bought the washer for a little over $500. When we had a local Whirlpool service man come out and he determined that it was the control board which would cost $265 (Whirlpool only warrants parts 90 days). I sent an email to Whirlpool and was told too bad, so sad. We called their customer care line (that is really not the term for that phone center) and asked to talk to a supervisor, who essentially told me the same thing. Whirlpool is making equipment that is extremely poor quality. There is no incentive for them to produce a better quality product as they make money on the extended warranties that are necessary, or if you dont buy an extended warranty they charge an extraordinary huge price for their parts, which they dont warranty. We will never purchase anything made by Whirlpool. I am not sure where this useless piece of junk that I have will end up but I intend to let everyone I know what a terrible company Whirlpool is to deal with.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

We purchased a new side by side black finish refrigerator. There is a design flaw in the water/ice dispenser. The bottom of the dispenser has no edge so any drops of water run down the front of the refrigerator! This leaves constant watermarks down the front. 2. The finish scratches very, very easily. I would not recommend this finish to anyone with children or pets. When you open the door if your ring touches the surface it will scratch it! There was NO user manual on care and I used paper towels to clean. Big no no, as now I have fine scratches on the front. I would never buy this product again because of these flaws. I have a 7 month old refrigerator that looks 7 years old and it is just my husband and myself! Love the inside, hate the outside.

I purchased this washing machine December 16, 2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. Ive contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It shouldve been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowes. I expected some kind of compensation from whirlpool on this. I have all my receipts.

What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but thats typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesnt break now that I praised it.

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.

Havent had any issues with it. Works great but does end up off balanced quite easily and halfway across the garage. Washes clothes like a maid. Is kinda small for bedding.

I love my Whirlpool Washing machine. Purchased it 2 yrs ago & have not had any issues. Its quiet, large capacity. Washes my clothes very clean. The various washing cycles makes it so convenient to wash as much or as little as I need on any occasion. I do recommend to anyone that you do the cleaning cycle on these new washers to ensure top performance when washing.

There are plenty of reviews on this board already about how the so called AquaLift technology for oven cleaning is completely worthless so I wont repeat what they have already so eloquently described. AquaLift has managed to take us back in time to around 1947 or whenever it was before the old easy off oven cleaner was invented. I purchased the cleaning kit (affinity) as well but it doesnt do much of anything. The only people who might consider purchasing a stove with AquaLift are those who do no roasting or broiling of meat. The oven looks beautiful, so maybe it could be for those who enjoy a show kitchen and prefer takeout.

Bearing on washer drum began getting louder at two years. Service man stated that Tide and a few other detergents were destroying the washer bearing seal. He told us that neither Tide nor Whirlpool will admit the problem exists. The cost of repairing the washer is close to the purchase price. Whirlpool should be subject to a class action lawsuit!

I owned the Whirlpool washer for 13 months until it quit. Menards was no help with anything. I am going tomorrow to get to try my luck with Samsung.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

Whirlpool makes a quality product. My gas range is 25 years old and it still performs like new. I’ve never had to have it repaired and it is used daily. If and when the time comes that I need or want to replace it, I will not consider any other brand.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

Bought a Whirlpool refrigerator from Best Buy a yr 1/2 ago. Went wrong from delivery and never stopped! There isnt enough room here to specify so Ill try to synopsis this. They screwed up delivery date and then time. Fridge was unbalanced, doors wouldnt close delivery guys didnt know what to do. Tried to fix it and then call their office and were put on hold for over 30 mins. And the Rep was unhelpful and rude to me and then the delivery guys finally got door shut on freezer but Ice maker wouldnt work so they said they would have to have someone Whirlpool to fix it after them talking and being on hold again with their Rep. They were upset and late and felt sorry for me and told me Confidentially That this was not uncommon and they would do what they could to help me.It took many calls, people and conversations (subsequently I found dents, drawers cracked, cracks in back wall) for them to get someone here. When they did the guy was rude and acted like a pre-programmed robot. He said, Show me whats wrong and I did. He stood there and just stared at me and said, I dont see anything wrong. I was shocked! I said, You mean thats supposed to shower the kitchen with crushed ice, etc? He said YES! I said, Ok, please leave my home. I will contact Whirlpool and Best Buy Again. I did and it went on and on and on and to this day theyve done nothing. I have copious notes, dates, names etc. I have also heard many other complaints about both companies and will never do business with either again and will tell anyone and everyone I meet.

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer wont drain. I read the instructions and can manually drain it but I shouldnt have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord wont call a repairman to get it fixed.

My refrigerator is 6 months old and already has rust and leaks. I am told it is because I live too close to the beach. Do not buy their sub-par products which come along with absolutely awful customer service. Will never purchase anything Whirlpool again.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

After reading all reviews online on the lid of the Whirlpool Cabrio Washer, it upsets me that there has not been a recall on this. Our lid has snapped & has to be held down until the lock light comes on. Often times during the cycle it must sense the lid is broken & thinks it is not locked & sets the load off line. I have to pause the load & then reset the load & hold the lid down tight until it restarts.

I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.

I love my Whirlpool. Were a family of 3 with a pet dog. Its handle one childs work uniforms and the others sports uniforms (yuck). And then theres my work/weekend clothes. Its very reliable and it gets the job done. We have no complaints.

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

Cabrio top loading washer - I have had this set for 3 years. The first 8 months it was fine, then came all the rust. I had to go to the BBB and file a complaint as everyone at Whirlpool would not help. Last year they finally replaced the top, and now, its rust yet again. I rinse and dry the machine when I am done using it. The repair man said it was because manufacturers are not using primer and just one coat of cheap paint. What now? Ill see if I can get the lid off and sand it and use rust preventer on it. Never again, I should just junk this piece of crap and Whirlpool should shut down if they cant make anything worth our hard earned money.

Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.

This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

I recently purchased a Whirlpool refrigerator, model number WRT351SFYB00. Several months later, I noticed a small amount of water on my kitchen floor. I moved the refrigerator and found the hard wood floor under it had been completely ruined, so the leak had obviously been going on for a long time. Possibly since day one. I called a repair man. He identified the leak was coming from a cracked drip tray which was not uncommon. However, much to his surprise, due to the design of this model, he was unable to remove and replace the tray. He explained there was a metal panel bolted in place that was preventing him from replacing it. He said this panel was also bolted to the compressor. Therefore, the best he could do was caulk whatever cracks he found in the existing tray and hope for the best. It goes without saying he could not guarantee his work like he normally does.I noticed this same complaint on a user forum website on Appliancepartspros.com, so this refrigerator obviously has a significant design flaw. My repairman said if it was his refrigerator, hed get rid of it, and also indicated that after seeing this, hed never again recommend Whirlpool to anyone. All I know is that Whirlpool is permanently off of my list now as well.

Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess its just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

I own a Whirlpool Cabrio washer, model #WTW7800XWO. The lid to the washer has completely detached for lack of a better word. It literally blew-off during the spin cycle and is hanging on by one hinge. My husband is disabled and I have had to go without using the washer for several days, waiting on a repair person not to mention the expense that will be incurred.This was a very potentially dangerous situation. My washer is barely older than one year. To add insult to injury, when I contacted the customer service department, I was told I would have to purchase and replace the lid or pay $299.00 for warranty insurance to have it covered because this is not considered a Quality Control issue.The service person has told me that both hinges and the lid will have to be ordered and replaced, leaving me without a washer for several more days. No one has been able to tell me why this happened. I fear this happening again after repair and do not feel safe with this washer. I would appreciate a response as soon as possible.

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

I purchased this Whirlpool Aqualift oven at now bankrupt HH Gregg so my recourse is limited. I loved the look of the slide in range and the salesman raved about the quality of this appliance. First the ceramic top is a nightmare to keep clean, not mentioned at purchase. The Aqualift feature is totally useless. I use my oven on a very limited basis. Putting water in the bottom of oven does absolutely nothing to clean oven and even less on sides and oven door. I spent a substantial amount of money on this so called self clean oven and I am so disappointed in results. It does not get off even a minimum of spots, I would hate to have something actually spill over. Aqualift does not work and then you are advised to not use anything else to clean it, so what now?

Have an old Estate by Whirlpool, still going, no problems, washes well. I can control the wash by adding more water, stopping it and restarting it. There is nothing like the old washing machines. I have seen and used the latest and greatest, but they cannot compete.

Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that had finally died. I believe this is the worst set Ive ever owned. It wasnt inexpensive but its cheaply built. Cant wash a set of sheets without it getting out of balance, even if you carefully place them in the washer as they recommend. They knock up no matter what you do. The dryer is gas and my clothes still have to be turned back on for more time that should take. We are talking about over an hour. Ive had them just a few months but Ive had it. I want my washer and dryer to just do their jobs like you expect. Im selling them or donating them but whichever they are out of here. Whirlpool, I am ashamed of you. Putting out such a poorly made washer and dryer. Instead of the name Platinum. They should be named Salvage. Never again Whirlpool. Never Again!!!

I purchased this WRX988SIBM01 refrigerator new at Lowes 23 months ago. The freezer evaporator failed with estimated repair costs of $600 on a unit that cost $2400. The authorized repair person indicated that the failed part was a recalled item on the three door models. Mine is the four door model but has the same evap model. When contacting Whirlpool about covering some of this cost, they denied the issue and offered no assistance. This was after hours spent trying to get through. They do not return phone calls. I will never purchased another Whirlpool or related company product again. The quality is subpar and I hope my post prevents others from buying their shoddy products. Made in America doesnt mean what it used to.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I dont machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient? After reading the wasted time on other reviews of talking to Whirlpool, I didnt even bother contacting them. HE front loaders (which we had a Samsung that lasted 1 1/2 years before breaking down) and replaced by this top loading HE, are the worst. Give me back my old fashioned washer.

Im glad to see that Im not the only one that is dissatisfied with Whirlpools products. Three weeks ago I found my basement to be flooded and you could tell that it was from the hot water heater that was installed in 2005. The plumber changed the release valve. I thought that was it. This past Wednesday I go down the basement and find another flood. The plumber said pilot was not lit. The explanation was wind could have come down the chimney and blew out the pilot. Pilot was relighted and within 12 hours there’s cold water again. I called the plumber again and said that the thermal coupling must have gone bad. I went to Lowe’s to get a replacement and found that Whirlpool is sending a free replacement but I would have to pay shipping. All well and good, but what do I do in the meantime for hot water? If Whirlpool made a mistake, why didnt they send the replacement parts to the businesses that sell their products? I guess that would be the simple solution; instead, they expect me to pay $30.00 for shipping and be without hot water. Well, let me tell you: Im tired of this hot water heater. Whirlpool can go out of business for all I care because they dont stand behind their products. Im going to buy myself a Rheem and Im sure Ill be a lot happier. Need a new hot water heater? Don’t get a Whirlpool!

Love the design and style. It is an above the stove built-in model. And love the combination of microwave use and to have the ability to also use convection. It certainly has been an excellent purchase and would buy it again and would strongly recommend it to anyone.

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.

I just bought a Whirlpool Gas Range from Home Depot on 11/11/2014 and I am having problems with the oven. It is still under warranty and have five year protection plan. I called to have the problem fixed. Two technicians and the oven still doesnt work.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.

Whirlpool is one of the best appliances I have ever used. They last for years and the self clean ovens come in handy. I’m not to big on the electric stoves, but they are also amazing. Almost everyone in my family use Whirlpool, and we all love the stove and refrigerator. It is definitely a wonderful product.

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

What happened to the Whirlpool Corporation that we grew up with? I purchased a Cabrio Washer on 8-29-11. Here it is, 4-24-13 and the transmission is shot. Two loads of clothes were ruined and sensors went bad. All in all, over $500 to repair it. I called the customer service line, what a joke - bad product and worse customer service. Not even and Im sorry. Well it is out from under warranty and when I buy something, I research it first, she said. Wow! Thanks Reena for all your care and concern. I dont know if Ill ever buy Whirlpool again.

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

Replaced the “brain” twice. No hot water for 2-4 days each time, waiting for part to arrive. Now I have to replace the nylon drain valve because it won’t shut off. Gonna use brass replacement. Fortunately I have it drain to a sump pump so house isn’t flooding. Don’t buy Whirlpool water heater from Lowe’s unless you enjoy this kind of thing. Consolation: the folks at the help line always answer the phone and are knowledgeable. And they’ve heard these same complaints over and over. One guy even said to buy AO Smith as they are made in Tennessee instead of China.

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.

WRF989SDAB00 - Our house burnt down in April 2012. We purchased all Whirlpool products to be put back into our house. We had to purchase these items in November 2012 so the contractor could get them into our house because of the cabinets. We did not move into our house until the last week of December and could not use these items until then. In December of 2013, our freezer went out along with the ice maker. I had to fight for Whirlpool to pay for these repairs. They kept saying that it was over the one year warranty. They did accept responsibility and paid for A&E to come look at the frig. One guy came out the first time and thought he fixed it. No. A month later two guys came out. They said it was the condenser. They ordered the parts and came back a third time to replace it. A month and a half later, same problem. A&E came out a fourth time and thought they fixed it again. Nope. During this period, I purchased a extended service plan. I AM TELLING EVERYONE TO DO THIS NOW BECAUSE IT TAKES 60 DAYS FOR THIS PLAN TO TAKE EFFECT. Now the service plan people sent a different company out and he said it is going to cost a lot of money because the things that need to be replaced. The plan SHOULD cover all of this. I called both the service company and Whirlpool demanding that they send us a replacement frig. I believe sending someone out at least SIX TIMES to fix the same problem is ridiculous. Each company is blaming the other and each is saying its the others responsibility to replace the frig.

My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.

We purchased a Whirlpool Cabrio washer and dryer less than 2 years ago. These are supposed to be high efficiency appliances, but the washer has never cleaned the clothes well and the dryer often has to be run more than once in order to get the clothes dry. Then, about two weeks ago, the washer started making such a loud noise on the spin cycle that it sounded like a jet plane taking off. It was hard to hear the television when it was running. Today, it started screeching and water leaked on the floor. I called the number listed on my manual and was basically told that it would cost half of what we had paid for the machine to fix it. What efficiency, a poor machine that lasts less than two years. We will never buy Whirlpool appliances again.

We purchased this washer (Whirlpool Cabrio) about two months ago and we have been extremely dissatisfied with its performance. Quite simply, it does not get clothes or anything else clean! I have tried every possible setting and still the dirt remains on anything that is even slightly soiled. So, I cant believe that things that dont look dirty are getting cleaned either. They probably arent even getting rinsed, even with the extra rinse option. It seems almost nobody likes this machine, so why is Whirlpool risking their formerly sterling company reputation by keeping it on the market? I would be happy if I could return it to the store for a refund, but that is not a possibility as far as I can tell. If you are considering buying this machine - dont!

May 4 I ordered a washer and it was to be delivered on the 21st and on the 20th a salesperson calls me to say my ordered washer is out of stock and she gives me a substitution washer that wont ship to me until june 20th a month away even though I already had been waiting a month, I was very upset and said, I wont accept it but let me think about it, I thought there must not be anything sooner (BIG MISTAKE). So I called back and accepted but after getting off the phone looked online and found a washer that would be delivered on May 28th and it was just delivered no problem but now no one at WHIRLPOOL can find the subbed order to cancel and give me my refund from the out of stock washer... So I have paid for 2 washers and every time I try to get help I have an hour wait to get a person. I am a 65 yr old woman who has been put thru so much stress and it is not good for my health. All I want to do is cry.

This Cabrio Washer and Dryer are horrible!!! Dont ever buy one, they will not fix the F1 code, and Whirlpool customer service is non existent!! I hate this company, and will never buy a product made by them again! Be aware that Whirlpool makes products for Kenmore, Maytag, and a few others!!! I just want to spread the word about this washer! If you just bought one try and take it back for something else!!! STAY AWAY FROM WHIRLPOOL!!!

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

Bought this washer 5 days ago!!!! Broke after 4 loads of laundry. Store manager says they will deliver new washer. ERROR CODE LD LONG DRAIN and heavy duty humming sound. Unplugged washer to prevent further damage to washer and reduce risk of electrical fire in home. Consumer affairs wants me to rate my experience - rate my experience on what? Ill give 4 stars dissatisfied here, but field wont let me go more than 2 stars. If its this website they want me to rate I give 2 stars dissatisfied, as for the washer, dole out 7 Benjamins for a product that dont work and you tell me!

Weve had this washing machine only a few years, and our household of 2 probably averages 1 load of laundry per week. Weve always had the same problem everyone has with the detergent stains on clothing and having to rewash loads, and the only remedy weve found was using the oversized loads setting and rewashing a load. The last straw was 6 months ago. It quit going through a complete cycle and would not spin out without resetting it. Then it quit spinning out at all. Service Guard, a 3rd party warranty company, diagnosed a faulty motor and ordered a replacement. After a long delay Whirlpool advised it was back-ordered for 3 months. A week ago Whirlpool advised them it was now back-ordered until 5-27. They did not know whether wed ever obtain a replacement motor. After taking clothes to our sons house for a couple months to wash, we purchased another used machine to use until ours is repaired. It is beginning to appear that machine may be our permanent machine. This is a pretty sad testimonial about whirlpool. We have always used Whirlpool appliances but appears we may have to switch brands. And it certainly does appear these low water machines are garbage. Very disappointed in Whirlpool.