Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

We purchased a brand new Whirlpool refrigerator in December 2012. It is model # WRF989BAM, a French door style with the freezer in the bottom. We have had problems with this refrigerator since a few days after it arrived. The first occurrence was when we arrived home one evening to find water all over the floor, and food thawing out inside the freezer. Everything had to be thrown out or placed in a different refrigerator. I have no idea what that repairman did, but luckily that issue hasnt happened since. Something about the temperature controls. We have also had frost on the back inside panel, and it leaks inside the refrigerator constantly, so bad that we have to keep a large bowl inside to collect the water, and it has to be emptied two or three times a day. We have had two repairmen out to look at that. The first one installed a new filter, which seemed to fix the problem...for about a month until it started leaking again. They tell us these filters must be replaced every 3-6 months...interesting as it says on the refrigerator every 6 months. Regardless, we cant get a filter, or any other parts that the repairmen think it might need because parts take months to arrive. We bought this refrigerator under the recommendation of a technician who came out to repair the refrigerator we were replacing. Buy American he said. They last longer and the parts are easy to get. What a joke!

Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They wont replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state enamel defect. That way can figure out the number of folks with issues. Id like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).

I wrote you about this oven. This morning, they replaced the thermostat and then wanted me to self-clean it again. Now it wont work again, so I called Whirlpool and wanted to replace it and it would cost me $1,070 extra. I told them that was not acceptable. I paid over $3,000 for the one I have. Now, I have to stay home again tomorrow so they can replace the same part again. To keep in warranty, I have to replace the part every ninety days if I want to self-clean my oven.

I purchased my Whirlpool Duet in 2007. I have since paid more than what the washer costs in repairs. Now, the metal that braces the basket has corroded and fallen apart. Ive read that this has happened to many people and since then the company has changed the part. However, they are unwilling to send a new part to me. I will never buy a whirlpool appliance again.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

Bought unit from Lowes in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.Weeks later I get a call that Whirlpool cannot get a door replacement!!! Said they will give Lowes a store credit. The floor model at Lowes has the same defect. When Lowes ordered a replacement unit they opened the packing & found that this unit has the same defect. I am replacing with a Frigidaire! Where is the quality control at Whirlpool. Anyone at Whirlpool who puts these units together could not help but see this defect - but ignores it & ships it out anyway. Thats what you get from farming stuff out to China. No excuse on Whirlpools part. Maybe Trump can save Whirlpool.

I bought a 6 year warrantied Whirlpool hot water heater Model N50T61-403, product number 0733318, at Lowes Home Improvement Center and for three years the pilot light fails to stay lit. I have talked with Whirlpool 1-877-817-6750, the number on the unit, many times. I went through the troubleshooting checklist and verified all requirements. I paid a plumber $150 to check it out and he said I needed a larger supply line and venting the closet door would help. I did this and pilot still goes out periodically. Whirlpool sent me a new gas valve and it cost me another $150 to have it installed. The plumber said everything is good. But the pilot is still going out. Called Whirlpool again and talked with them for 24 minutes. The woman on the line was telling me I needed a certain amount of oxygen for this 40,000 BTU model. She was giving me minimum requirements for square or cubic feet of house with 8 inch ceilings. Yes, she said 8 inch ceilings 4 or 5 times as we went over the requirements. I got so frustrated asking her what she was talking about and she hung up on me. I called back and asked for a supervisor and a different woman had me hold on, came back and said a supervisor would call me. I did get a call back and the supervisor wanted to send me another gas valve and a burner assembly. I told him the burner assembly is working fine and I have a new gas valve. I asked him to send me a $150 along with it to pay the plumber. He said they only warranty the parts. So, am I supposed to have $450 in labor plus my time in this product on top of the original cost? I said no thank you and asked him if he would accept this as a solution if he were the customer and he said this is not a personal discussion. I know his answer. I am never buying a Whirlpool product again. But now I need to buy a new, good brand, water heater to replace the Whirlpool piece of junk. Bad product, bad company, bad warranty. I got screwed by Whirlpool once but never again.

I bought my Whirlpool Cabrio (washer and dryer) in August 2007 ($1800 for the pair). I love these machines. I have only had one problem with it (I had to have a valve replaced - about $380, the machine made a screeching noise when it filled with water). Otherwise, I have never experienced any of the problems listed above. I bought this machine because I was pregnant and chose to do cloth diapers. I was doing nearly 20 loads a week at one point. Now, I do about 4 loads a week (would be about 8 loads in a normal machine). I love that the tub is HUGE and I can fit 2 sets of double sheets plus towels in one load. My clothes always come out clean and near dry.I wash everything in it - even dry clean only using the hand wash cycle. Prior to this purchase, my clothes were not clean. I could still smell deodorant in all my t-shirts and blouses. Not any more. Its the best purchase I ever made. Although, Ive always wondered why you have to clean a washing machine monthly when... well, its cleaning clothes anyway.

I bought a Whirlpool dishwasher. It has a plastic removable cap to pour in the liquid for their Rinse Aid drying. It is something like a bottle cap, a 25 cent part. I lost it. I called up, they wanted 12 dollars for the part and 9 dollars for shipping. They refused to just put it in an envelope and put a 30 cent stamp on it.

The Whirlpool microwave stopped working 14 months after purchase. The technician, who was a complete moron, said that he couldn’t find the problem, but took 129 dollars in service fee, which was extortion. Their appliances are ** and so are the ramrods that they hire to service them.

I called customer service line regarding my Cabrio Automatic Washer (Model No: WTW6600SW2; Serial No: CU2171019) purchased on 11/24/07, to report and ask for assistance with a chronic ongoing service problem. Several calls in the past and service visits (at my cost) did not rectify the problem. Although there are many similar complaints on this machine regarding the loud noise and resulting problems during the spin cycle that involve the tub and rods, the representative said So sorry or Too bad we cannot not help you.My machine now does not run and is less than 4 years old --just like every other report. I get an error message F which the representative alluded to something involving the electronics. Machines purchased in 2004 from Whirlpool have across-the-board similar problems that Whirlpool refuses to take ownership for. This machine is their top of the line model. I dont feel the financial burden of repair or purchase of a new machine should be on the shoulders of the consumer. We bought in good faith from Whirlpool and expect Whirlpool to live up to their responsibilities. Thank you for any help you can provide.Rae **

After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

I bought a house with Whirlpool appliances and I bought the extended warranty for all the appliances, I started to have issues with the refrigerator almost 4 months ago and still waiting for results, do not buy whirlpool products, every time you call the warranty department be prepared to spend at least one hour waiting for a customer representative. Buy LG or GE instead. These are excellent brands that I have owned in the past.

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

Four years ago, I purchased a Whirlpool refrigerator - French doors (ice and water in the door) and freezer bottom drawer. Against everyone but the HH Greggs salesmans advice, I purchased the extended warranty as I had paid a large sum of money for the refrigerator. Within a year, I began experiencing problems with the ice maker. Over the next few years, I had to have it repaired/replaced an additional three times. Add to the whole mess the incompetency of the A & E Repairmen that required at least two visits each time to complete a repair and their inability to arrive during a 9 hour window, I stayed livid about my refrigerator for three long years. Finally, I demanded a replacement refrigerator under the lemon portion of my warranty. After numerous arguments, the warranty company offered me several different makes and models to pick to replace my hunk of junk. Stupidly thinking that my problems were related to one bad unit, I selected another Whirlpool only to have it completely crash a little over one year after acquiring it. I lost the food in it and am having to wait almost a month for the parts to arrive and the repairman to return. According to him, it will have to be completely rebuilt. I will never, never buy another Whirlpool!

We have also had many problems with 3 year old convection oven. After about 2 months the broiler would just come on in the bake mode. I called Whirlpool about this problem and they were a bit ignorant on the matter. They said they could arrange a service call, but if they did not find the same problem mentioned that I could be charged a service call, even though it is under warranty. I denied at the time and the problem did not happen again for about another 1-1/2 years or so. In the last few months it has happened a number of times and the one time my wife leaves the room, the potpie burns up. She also lost a pan of brownies. Now we make sure that someone is in the kitchen when the oven is in use. Today the broiler comes on while pre-heating and for the 1st time we receive a message TURN OFF POWER TO RESET in which I did thru the breaker. It took forever to cool down, then she is going to try again. I also am going to contact Whirlpool and see what they have to say. Last I checked there was no recall for this model (#GFE461LVS), but there should be after reading all of the complaints or they are bound to have a lawsuit on their hands or maybe even a class action lawsuit.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

Whirlpool model EVLl201NXRQOO, serial no. EWT2423236 - Defective paint on the back of the freezer that caused rust to form and paint to peel off. Whirlpool does not warrant manufacturing defects on the paint. Guess I was lucky for it to be on the back and not the front.

Whirlpool provides free replacement parts to repair this design problem but wont pay the service charges to repair their design problem. I purchased a KitchenAid french door style refrigerator (KBFS25EWMS10, SN K31902118) and it leaks water on the kitchen floor. At first I just mopped it up but later discovered they have a design problem in their drain system and water backs up into the freezer dept and eventually on to the floor. Customer Service provides free improved replacement parts for this design problem but wont pay the service charges to have the parts replaced. Simply put, Whirlpool/KitchenAid do not stand behind their product quality, instead they pass the problem and service charge cost for their design problem on to the consumer. Beware of this appliance supplier!

Light bulb went out in the freezer. Come to find it is a led cluster with a circuit board only cost $30 to $100. Engineer should be fired. What is the reason to take simple bulb and custom bastardize into an expensive hybrid. Greed.

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

Near 3 years ago we purchased this side by side going by how good Whirlpool products are supposed to be. Recently the bottom freezer started frosting up and not clearing. Tried all suggestions in the manual. Could not find any information online. The manual was useless. I went online to Whirlpool support 3 different times asking for help. Never got a reply. The racket it made was driving us crazy. It short cycled since it was frosting up. Set up an appointment online. They got that correct and responded quickly. Go figure. The tech came was very nice & professional. No warranty. Find out they only provide a one year warranty. That is absolutely nuts. A refrigerator should last 15 years with no major problems. Should not have needed a $500.00 extended warranty for a $1,300.00 refrigerator. Turned out 2 components needed replacing. Cost just over $400.00. Now were worried it is going to fail again in who knows how long. Whirlpool used to be a respected brand. Never again will we buy a Whirlpool product. 1 year warranty show you they know how cheap they are building their products.

Glad to know we are not alone in our disappointment with our Whirlpool French door refrigerator, but I am wondering what and when Whirlpool is going to do something about this. What a blow to their reputation. Goes to show things are not made as they used to be. We purchased our Whirlpool Gold French door (bottom freezer) in August of 2010. Here we are October 2012 and this is the third time it has stopped working. We have lost food, weekends waiting for repair people and cleaning up messes, and money. Same problem as others are reporting - the electronic board and controls. I just spent my Friday evening on the phone with Whirlpool, first explaining the problem to no result then waiting for a manager to call me back. Who (guess what?) never called. I finally called them and got the same script as the rest of you. It is outside the manufacturer warranty. Really, that is what you are giving me? Plus they will only look at it if we have a Whirlpool repair person come see it. When can they come? In 4 days! Ha, not likely. I am not giving this company another cent. We spent almost $2,000 on this fridge, all we are getting is 2, 3, 5 years? What a shame. We are fortunate enough to have had some space in our garage beer fridge for what I can save of the food. Our 7 years old, $300 Moffat fridge has been working like a charm. We will never again fall for the looks of a Whirlpool, let alone purchase another one of their appliances.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

I bought a Whirlpool refrigerator almost 10 days ago. They delivered a broken refrigerator and then the technician raised a replacement request. And then started the game of ignorance. Since 10 days I am calling hundreds of Whirlpool persons including Area manager, ware house, customer service, nobody is giving any date when I will be getting it. Moreover, they have stopped taking my call recently. Right now, I am at a loss how can I get a refrigerator or my money back... Last option is consumer forum. I really request you to never buy a Whirlpool refrigerator.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

Piece of crap. We built home 2 years ago and have all gold series appliances! They are all CRAP. Wish we would’ve upgraded to KitchenAid. Dishwasher won’t wash, microwave has hot spots and has to be unplugged and plugged back in often to work. Freezer side of the refrigerator will stop making ice because it freezes up often! NEVER buy Whirlpool!

My Whirlpool microwave door started cracking little by little. Pieces started falling off. My warranty company stated it was cosmetics, so my warranty did not cover it. Finally, the whole door came off. The warranty company finally agreed to replace the door. Less then a month after replacing the door, part of the handle cracked off. There must be some sort of defect in the plastic used to make these doors, and if so, there should be a recall.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!

We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.

What a piece of expensive junk! Do not buy it, does not clean clothes well, lid broke, lock broke, now it just wont start. Parts are super expensive. Next one I buy will be a basic washer, forget all the bells and whistles!!

The refrigerator has excellent quality, low noise level, clean lines and enough room for produce and frozen foods. Would recommend this to friends. This replaces a Whirlpool refrigerator that was over 30 years old. The original unit still works extremely well and we gave it to a family that needed a refrigerator and they were very happy to receive it. It looked as new as the day I purchased it 30 years ago.

We bought a small refrigerator/freezer Model WRT112CZJZ for a guest house. When not in use it was turned off at the unit control panel with the doors left open. There was a power failure and when the power was restored the refrigerator turned itself back on. Needless to say it must have been running for 2 weeks with the doors open and the condensation filled the holding tank and then proceeded to overflow on the wood floor. The floor was ruined. There was no indication in the manual to warn of the unit restarting when power is restored so it must be unplugged or the circuit breaker turned off to avoid a similar problem.

Whirlpool Cabrio Platinum WTW8500BWO - It doesnt wash anything very well. I hate it. Dont want it. Wish I didnt buy it. I do all kinds and sizes of loads. My clothes come out dirty - I have to wash my clothes 2 or 3 times.

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

Have always bought Whirlpool appliances and never had a problem like this. Open the door on the top loading washer and its rusting out. I am having to buy a new one but considering other brands. No complaints about the matching Dryer.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!

My range is 2 years old. I would never recommend this range. The AquaLift clean is worthless. Can not get the grease splatters off. If I could afford a new one I would get rid of this range. The AquaLift clean feature is only good for small messes on the bottom.

This microwave usually has great reviews but I think I just got a dud. I purchased this model (WMH53520CS-0) as part of my new home build. After 9 months the door sensor broke and anytime we would go to run the microwave, it would tell you to open/close the door. Whirlpool sent out a certified factory dealer to fix the problem. They found it to be a faulty control panel and replaced it. After that was replaced, the exhaust fan broke. Whirlpool sent out that dealer again with the new part, and everything was working perfectly. Flash forward a whole 24 hours later, and the microwave would make the loudest sound ever and shut off after 3 seconds and blow the fuse. Turns out the turntable motor had broke and the NEW control panel was already faulty.The turntable motor part was on back order for a month and I am still currently waiting for it to be shipped to me while I have a microwave shut off collecting dust. As most anyone would be, I was extremely frustrated knowing that Whirlpool has spent at least 4 times more sending out certified dealers and replacing parts, than if they were to just order me a new microwave. They stood firm on their policy even if it meant a customer without a working microwave for over a month. Whirlpool did offer me a nice $75 debit card that took 4 weeks to arrive to help pay for a temporary microwave, but they would not work with me when I asked for the warranty to be extended 3 or 6 months. I wanted that peace of mind and its frustrating that for 2 of my 12 month warranty, the microwave was completely broken.Overall, its a nice microwave when its working but with all I have had to go through, I wouldnt recommend this model nor any Whirlpool appliances...

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

Whirlpool Cabrio HE washer - Purchased my set in 2007. Has not worked properly most of the time we have owned. Lid locks our clothes in when the machine malfunctions and we have to barter with the machine for hours of Google suggestions to get the clothes back out. Still dirty. Or still soaking wet, not spun. Ive never seen so many error codes from one machine. I would never purchase this brand again. The only pro is the load size, which trust me - we have spent more time, water, energy & $$$ with the washer not properly working than the large capacity has saved us.

I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

We have been married 36 years. Since year one, me and my wife have owned nothing but Whirlpool appliances. They lasted forever. Approximately 4 years ago, we redid our home, and bought all new appliances, stove, refrigerator, dishwasher, microwave, front loader, washer, and dryer, Since then, 4 years ago, our refrigerator ice maker stopped working. 2 years ago, our dishwasher wont heat up, so it is useless to us, and the bearings in the washer are shot. I must say we are so disappointed in Whirlpool. We are barely living on my husbands income as I had to stop working 3 years ago, as I became disabled, but did not make enough money to be able to collect disability. We cannot afford new appliances, nor to fix them. I am sending you the model numbers of each appliance, hoping you will do something to help. This is just ridiculous. It is just my husband and me in the house (washer: WFW9200SQ02; refrigerator: GD5NVAXSA01; dishwasher: no model number, but it is Energy Star II 8575637). Please help. We cannot afford to replace this, nor repair. It is hard for me to go to the laundromat, then come home to dry. Standing long periods to to dishes, takes a toll on me. Please help.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

We had bought a whirlpool refrigerator (Model - DC 205 5S/2016) in late April 2016. Initially I noticed a whirring sound after 6-7 hours of switching it on. As nobody from whirlpool had come for installation or any follow up even after requesting, we let it go thinking that nothing could go wrong with a new fridge. Nevertheless, the disturbing sound continued, until I noticed exposed wires running crisscross atop the freezer box and below it, one even preventing the chiller tray to be pulled out easily. Also, we had to get a stabilizer to reduce the notice even though it was written in big bold letters that it was a Stabilizer free refrigerator.After 8 months of owning it, we went for a three-day trip leaving the refrigerator on and set at point 3 in the cooling knob of which 5 is the maximum. On returning back, I noticed a crack at the top right corner of the freezer door and saw that ice had built up covering that side of the freezer inside. Again, as I had to leave for office within 1 hour, I let it rest and went. In the evening we noticed that the crack had extended, so we defrosted the fridge. The next morning I found a small piece of the freezer door floating in the defrosted water, and the freezer door was unhinged and askew at the top, in fact a part of the freezer doors upper right hinge had broken due to maybe the pressure of ice buildup, which had caused the crack that we saw.Shocking it was at first to learn that a freezer door be made of such low standard material ignoring the other fact of wires jutting out of the freezer at top and bottom. As the warranty period was 12 months, I immediately called the customer care, who put me on hold for 8-10minutes and disconnected, this repeated 2 times after which I was frustrated enough and vowed not to use the freezer again.After almost a month a more responsible member of my family took it upon himself and raised a complaint which was answered and a service person came home with a dirty looking and completely scratched piece of replacement door for the freezer. He informed that plastic pieces never came in warranty and we had to pay for it. Upon asking for further clarification he called his manager, Hemanth who was too rude and informed Madam you have pulled the freezer door apart which has caused this. Also, he was asking me specifically are you lying as you said initially that you left for 3days and now you said 5 days? We had left on a Friday night and came back on Tuesday morning, which means 3 complete days out of station. I never knew the exact number of days mattered as a fridge was supposed to be switched on continuously for days.Also, finally Hemanth was informing like if it was some mechanical or electrical fault we could have done it free of cost. So, I reported the whirring noise and the wires jutting out of the freezer tray. He blabbered at first and then informed me that the sound might be due to voltage fluctuation if you are not using a stabilizer (we were using one even though the fridge was a stabilizer free operation one, phew) and the wires issue he completely ignored claiming it as normal.So we paid in full for the dirty and scratched replacement door and also had to be called as liars and blamed that we had literally pulled off the door. Also, he was the most unprofessional manager that I had ever spoken to as he closed the conversation with, If it was LG or Samsung, they would never even have come for service like this. Enough was enough... Never in my life would I have anything to do with whirlpool nor will suggest this brand to anybody.They use such low-quality products. The warranty promises are just scam + even the managers are so insulting and bad mannered to the extent that I never want to deal with them anymore. Also, they dont think twice before just blaming the customers for their low-quality products. In all my years so far I have never come across a brand that treat their customers like this.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

This is a good looking, inexpensive stove/oven. Stove top has four burners. I liked the split grates on the stove top. Its easier to remove and clean. I do not like the rubber seal on the oven door. I am used to the heavier duty seals on most oven doors.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

Ive had the WDF510PAY dishwasher for 3 years and the circulation pump broke. To be more specific the impeller inside the circulation pump warped and then basically got lodged because it became oblong and then it wouldnt pump water to the spray arms etc. I bought a new pump because the warranty only last a year. The pump cost around 90 bucks. After not even 1 full year this factory replacement pump failed again. I reviewed other Whirlpool dishwashers more expensive and I found they all have this same junky circulation pump. Im not sure of a better dishwasher but I would never recommend a Whirlpool dishwasher again. They also use the same circulation pump in Maytag and many other brands. Whirlpool or whoever designed and sold this pump to Whirlpool should be tracked down and beaten. Simple products like dishwashers should last more than 3 years. The technology is nothing new. A product should last 10 years at least.

The control knob broke off the washer when it was only two years old. I contacted Whirlpool by email about what happened with the dryer. The control panel is held tight to the dryer now with duct tape and the knob is held on also with duct tape. The knob doesnt work. It is stuck on timed dry so I can at least use it and adjust the time. I cannot use any other setting. It would cost about the amount of the dryer to have it repaired. The customer representative informed me that sometimes things dont last. Im glad for his profound wisdom, but Im stuck with a dryer held together with duct tape. I was offered an extended warranty, but the cost of repair will be nearly the amount of a new dryer. I will seek a different brand in the future.

Bought a Whirlpool refrigerator and now it is dead after only 3 years - the gas is gone. The Dealer at Budget Appliance Surrey told us it was not a good fridge to begin with (but sold it to us for $900.00) and that Whirlpool had made a lot of fridges cheaply to begin with... So it was not their (Budgets) fault. When I contacted Whirlpool they were really too big to listen to my complaint and even though I had the receipt, they did not care to hear my complaint either. Never buy a Whirlpool fridge.

I purchased the Whirlpool Duet washing machine October 2010. When I first got the washing machine, it shook the house (new stick built house) when it was on the spin cycle. They had a repair man come out to tell me that there was nothing wrong with it, it was fine as it was. We thought it was ridiculous, but we are young and didnt know better. He also told us we should fill up the washing machine more than what we where because the clothes wash better when its packed. Big mistake on our behalf! The washing machine has ate thousands of dollars worth of clothing. We did what we where told, so we thought we were doing something wrong. Little did we know we were doing nothing wrong. It was the machine. Then a sock found its way to the drainage field which let water pour out of the washing machine throughout the laundry room and going to the rest of the house. What a mess. We called and they found the problem and removed the sock. Still didnt fix the damaged clothing issue. I called them 1 year and 7 days after we got it and Whirlpool still wont cover their product. They said they where sorry they couldnt help. Well couldnt and wont are two separate things. Its a shame they wont stand behind their product after I bought over $6,000 appliances from them. You think theyd be a little more compassionate to their customers after spending that much money? Now you know how they treat their customers. Dont buy Whirlpool. They (Whirlpool, Maytag, etc. ) are maybe cheaper than their competitors, but its probably worth the extra money if you know theyll stand behind their product. Very unhappy customer!

Purchased water heater in 2005 with a lifetime warranty. We had our first problem May 30, 2013. Water would not heat above lukewarm. Called Whirlpool. Our plumber and Whirlpool determined that the temp sensor was defective. Plumber took it off and it appeared it had shorted out as the wires were black and plastic coating had slightly melted in one spot. We had replacement part in 24 hours. Licensed Plumber did repair (2 hours @ $75/hr = $150). Second problem occurred October 23, 2013. Not even 5 months later! No hot water. Hit reset button, turned temp up. No change. The diagnostic light on water heater indicated it was the same problem as before. Called Whirlpool. They sent out repair part which arrived in 24 hours. Licensed Plumber repaired (1.5 hours @ $75/hour = $112.50).I took a picture of the melted plastic caps where the wires screw into, of the housing around the wires, of the melted, charcoal crispy black of the Junction Box in the area that was directly above and covered the wires and sensor panel. It was much worse than last time. Plumber said that the part that screwed into the plastic cap had to be pried out and it broke off. You could see that this might be the spot where the problem started. We feel fortunate that we didnt have an electrical fire start from this problem. Something isnt right. Within less than 5 months, we have spent $262.50 to repair a water heater that has a lifetime warranty. Id like to give this 0 stars. Whirlpool owes us $262.50 and it might be more before this is all said and done.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.

We purchased a Whirlpool Cabrio Washer approximately 4 years ago thinking we were purchasing a top-of-the-line washer. The first year went great. I was very impressed with how it washed. My clothes came out cleaner than ever before; I loved it. But shortly after the warranty expired, one of the water pumps began leaking out all over the floor. We found out that a coin had passed through the barrel down into the pump and caused the plastic pump to crack with the high speed spin. We replaced that pump at a cost of over $100. We shopped around to find the part as reasonable as possible. The machine worked fine for about another 10 months, then it happened again. The new pump began spitting out water all over the floor. So again, we found another coin, another crack in the pump and again replaced it, another $100+. Finally, a third time, it was the same thing; the pump cracked due to a coin. This time, it was the pump on the opposite side, but still, water was all over the floor. This time, we ordered the part through Whirlpool and complained about this happening for a third time. My husband asked them about the Lemon Law and he was told that he would have had to purchase all of the pumps through Whirlpool. What does that have to do with it? We bought the pumps where we could afford them! The washer cost about $700 to begin with, and within 4 years, weve spent approx. $400 more? Thats not the end of it though. Now we are hearing loud noises and there is water all over the floor again every time you wash. This time, its not the pumps though. It appears that it has something to do with the bearings and maybe a seal somewhere around the barrel itself. But you can hear something knocking around - it sounds almost like a nut. We are going to call a local repairman to come and look at it tomorrow. This is just ridiculous. I feel like weve been completely duped over this purchase. The salesman talked this up like it was the cream of the crop and weve had nothing but problems. My last washing machine was a Kenmore and it lasted nearly 15 years and not once did I have to call a repairman or buy parts for it! Guess what Im going to buy again? If Whirlpool would just acknowledge these problems and fix them for people, it might renew faith in your company. I know I dont know the inner workings of a washing machine, but it seems to me that a screen prior to the pumps to keep coins from entering the pumps wouldve been a very cheap fix to a huge problem. I also own the Cabrio dryer and have hated it since the day I got it. It never dry things with one cycle. I always have to run it a second time. Knock on wood though, I have never had any breakdowns with that. I can guarantee my next buy will not be Whirlpool, nor will I pick expensive models again. I bought the cheap stuff years ago and it lasted forever! Im very nervous because I bought a Whirlpool fridge last year and I am praying I have no problems with that!

I purchased a Whirlpool bottom freezer refrigerator for my wifes birthday because my old one was old, ugly, rusted and didnt match. Since she likes to cook, it was her dream in life to have a stainless steel refrigerator with a freezer on the bottom. At the time, it was the only kind that would fit into spot. One year ago, first the ice maker leaked causing water to spill onto the floor. Since I am a mechanical whiz I bought the part for about $30 and fixed it myself. We were happy.After two years, the freezer worked, but the refrigerator part went warm. I had a repairman replace the control box for $100. It still didnt work. We called Whirlpool, and they said the warranty expired, but as a courtesy, would charge me $95 for a service call. That was not acceptable. They told my wife that the products were man-made and are prone to mistakes. I replaced the fan myself for $100, but drove a total of two hours to get the part since it was rare. It worked great. For one and a half weeks, we were happy. Then the refrigerator and freezer DIED. Only the light and the fan worked. We bought a old school used GE top freezer, but at least it is stainless steel. We lost $2000 in two years and the people at Whirlpool refuse to do anything about it because it isnt their problem. Worst refrigerator EVER!!! !

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment its even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure youre going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

Purchased Whirlpool refrigerator at Lowe’s. Refrigerator would never get cold enough, so I exchanged with a Whirlpool Gold side-by-side refrigerator. After installation coffee was spilled behind refrigerator. I was unable to pull refrigerator out from wall to clean coffee spill from behind. When checking with Lowe’s on the 35th day, I was informed that Lowe’s 30 days warranty had expired and I would have to work directly with Whirlpool.I discovered it was very hard to communicate with Whirlpool; there was a problem that they only had on file the first refrigerator I purchased not the one I kept. The Whirlpool service rep did not seem very cooperative but with insistence they told me they would change my information to the correct model and serial number and a repair order was sent to a local service shop. The problem with not being able to roll the refrigerator out from the wall is that Whirlpool had changed their wheels to a tri-wheel support and there was not enough height on the single front wheel to lift the refrigerator to clear the screw down leveling stops on each corner. The service rep had no solution for the problem and had to call the Whirlpool service. He indicated he never was able to get assistance from that department. I told him I would talk to them as the consumer but they refused to discuss the matter with me, so I gave the phone back to the service tech. Whirlpool told the service tech to order replacement wheels of which I knew this would not resolve the problem.After two weeks, the replacement wheels arrived, the service tech installed them and as I expected they did not resolve the problem. I then requested the service tech to remove the rubber from the stops on the corner to allow for the additional required clearance and this solution worked. This is a very poor design for Whirlpool, but I accepted the results. Two weeks later I receive a phone call from the service business and they tell me that Whirlpool did not have the refrigerator model/serial number they worked on. Whirlpool was not willing to resolve the problem I had with them initially and the service business would have to bill me directly and was not covered under the warranty.At this point I lost it and informed the service business I resolved this model/serial number with Whirlpool before. Whirlpool gave them the authorization to work on the refrigerator and they would need to collect the fees from Whirlpool. I have purchased my last Whirlpool appliance mostly because Whirlpool makes it very difficult or refuses to talk to the consumer and it appears the quality is no longer there. Will Whirlpool become the next Kodak? With this kind of service, people will just quit buying from them.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep. I guess that explains all of the complaints I have read on here. I would like to be contacted or have help from someone regarding this matter! I would not recommend this product to anyone and I am very dissatisfied!

I purchased the Whirlpool Gold OTC microwave model #GMH6185XVQ on November 29, 2010, and it was installed on December 26, 2010. After 18 months, the Magnatron went out. Its just me and my husband, and we eat out most of the time. So, it wasnt used a lot. I called Whirlpool, and Sherrie could only say that she feels my frustration. No, she doesnt. She has no idea. I just purchased $4000 worth of Whirlpool appliances, and now, I have no idea if they are going to last. It is a piece of junk that I paid good money for. In this day and time, we have to watch what we spend. I think Whirlpool should be a stand-up company and admit to taking our hard-earned money for a piece of junk. Dont they realize that its going to hurt their business.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

Its just a plain refrigerator. No bells and whistles. It could have more space in the bottom and well as a ice machine or ice maker. Nothing special about it. Just a place to keep food. The light in top could be higher so food does not touch it.

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

I have had many parts replaced on this refrigerator regarding ice maker. But nonetheless yesterday opened freezer and noticed a huge crack about 12 inches on the inside right of the freezer, not near a shelf or anything. I call today of course warranty is up after my 2 yr and Whirlpool says sorry maam there is nothing we can do. Seriously I purchased 2 years and 2 months ago @ $1560 and I’m told I would have to purchase a new one. I will never purchase another Whirlpool anything for we have had nothing but problems with them not standing behind their product. Model #GSS30C6EYY03. This is crazy to me. I have never heard of a refrigerator just cracking through.

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

I bought three top of the line 40-gallon Whirlpool electric water heaters from Lowes three years ago. One of the three heaters has already developed a leak. I contacted Whirlpool only to find out that they wont do anything to diagnose the problem. I have to pay labor for someone to come out, diagnose the problem and then pay for the labor to either correct the problem or replace the water heater. By the time I pay the labor costs, I could almost buy a brand new unit.

Since my review I have been corresponding with Whirlpool Customer Service (Chris). First he sent me an email and mailed a replacement board to have us (the homeowner) install. Because the cover was so melted, the replacement board would not fit down into it. I emailed pictures to Chris. Once he saw the pictures, he called me and arranged for the water heater to be replaced since it was still under warranty. He even extended the authorization code so we would have plenty of time to arrange for a plumber to do the work. We had to pay for the plumber, but Whirlpool arranged for us to have a new water heater. Now I can sleep at night without worrying that my house would burn down if the old water heater caught fire. Chris was GREAT to work with. I had a direct number to him and called any time I had a question. I was very impressed with Whirlpools Customer Service.

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is finished. I have to run the machine again....Energy efficient? Energy schmefficient. and I havent even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesnt have a level lid... Its curved. Not very useful for setting anything on while you work at any part of your laundering process.

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

Whirlpool stove and dishwasher very good quality. I find that the quality is beyond excellent for the amount of money. I would highly recommend Whirlpool. Easy to clean, heats up fast, looks beautiful. I would never change Whirlpool for anything else.