I had my Whirlpool Gold refrigerator for two years. I observed water puddling out of the bottom of the freezer about every three days. I called Whirlpool to find out if there was a recall on my problem. There was none although refrigerator repair companies said there should be as Whirlpool has a defective part. That part is the drain for the freezer as it clogs up and does not allow water to drain and then refreezes. When the freezer automatically defrosts, some ice melts and as a result the water comes out of the bottom and puddles on the floor in front of the refrigerator. I recommend that people do not buy Whirlpool refrigerators unless you are willing to pay over $200 to replace the end of the drain line in about two years.

My wife dropped a liter of pop 12 inches and broke the plastic shelf on pantry door. When I called Whirlpool, I was told its under use and abuse and they wont pay for the repair. It is an electronic component because of the pantry door. I asked to speak with a supervisor who would only apologize... I asked for the phone number to Corporate and was told there is no number, no email, just a street address to send a letter. How 1950s of them. Owned fridge for 4 months paid for the extended warranty and now I can pay $200 plus or look at a cracked shelf.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

Whirlpool Cabrio Platinum Option - Very stylish. Well built - very solid and heavy constructions. Full features from quick wash to sanitary wash, very energy efficient, steam setting on dryer for touch-ups. Quick loads, etc. We were looking for a washer and dryer set that would accommodate large quilts and blankets and still have the flexibility to handle small and delicate loads, and be energy efficient. The Whirlpool Cabrio Platinum Option is solidly built and very sturdy. It handles small and large loads and is very energy efficient. Both the washer and dryer handle sheets and pillowcases without a problem. Wed recommend them to anyone.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

My mom is 82. She purchased a Whirlpool refrigerator March 2013. Since her purchase, she has had to have numerous service calls. This was covered by her first yr. warranty. After the first yr., she purchased an extended warranty from Whirlpool. June 24th, 2014, her ice maker and freezer quit. My husband made numerous calls trying to get this fixed. He was switched back and forth from Whirlpool and Assurant. Assurant said it should be under Whirlpool and Whirlpool said Assurant. My mom felt that Whirlpool should have taken care of this problem. The refrigerator was a lemon. It was a French door style with bottom drawer freezer. We finally called the local dealer, whom she purchased it from, and he took it back. Gave her substantial credit toward another refrigerator, not Whirlpool! Very disappointed in Whirlpool... Will never purchase another appliance with this name!!!

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

I bought my refrigerator model WRS49/WR151 from Courts our local appliance store in November. The side panels of the fridges gets extremely hot which make me think it can set on fire at anytime. When I contacted the store two days after purchase they made it seem as though it is something normal. I never had a refrigerator that got extremely hot that I can scramble some eggs on it. Thats why I cant even rate my experience.

I purchased a Whirlpool refrigerator in Aug. 2012. On Mar. 4th, 2013, the repairman said the compressor was no good. They will not give us a new refrigerator but will put a new compressor in. What a bunch of crap. I will never buy Whirlpool again. I have had two GEs and never had this happen.

I purchased an electric double oven range on 11/20/11, model # GGE388XS00 and serial # D02584385. Something is getting in between the glass on the bottom oven door and theres no way for me to clean it out. I feel it is an issue with the seals they have around the glass oven doors.Whirlpool says its common for that to happen. They say its condensation. But it doesnt look like condensation to me. Whirlpool says theres nothing they can do about it.I had this same issue with a Whirlpool microwave oven I had. I finally ditched the microwave and bought a new one, because after a while, it starts looking really nasty. I never complained about the microwave, but after buying a new oven and it starting to do the same thing, I thought Id better complain and see what they would do about it. Theyre not doing anything about it.

I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!

We bought a whirlpool water heater about two and a half years ago and started having problems with the pilot light going out. The gas company said that these have been recalled but he was wrong its the 2005 year. Sure we will have to buy a new water heater soon.

I called to find out if they could assist me with my dishwasher. It is 1 year and 3 weeks old. The start button will not switch on the machine. The only way they would assist me is if I would pay the full cost of repair because it is 3 weeks out of warranty! There are no other suggestions. I would have met them half way with paying half the bill but I got nothing but Im sorry and we cant help. They dont stand behind their product.

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

We are doing a kitchen remodel and I found the best price here. I was a little skeptical to order a range online, but I did go look at the exact range in the store and decided I would give it a try. I received email updates about the product and during delivery, I received 2 calls.... one to tell me approximately what time the range would be delivered and another when the driver was about 20 minutes away. All around good service.

Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

I had purchased this washer from Lowes last September and had problems almost immediately. First of all the lid would lock and hold my clothes hostage till it decided to reopen which could be days. Finally it never opened again. Called customer service and sent someone out. It took almost a month to get it back to running. 1 week for him to show up then 2 more weeks for the part to come in 1 more week for him to grace me with his presence again. Had to call again because the mother board then went. Another month. Now just out of warranty I go to wash and its dead. No lights on nothing. This machine is the biggest pile of garbage and waste of money I ever spent. Barely made it 1 year.

I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.

Let me start out by saying that I had a Whirlpool washer that lasted me for over 25 years and done a great job of washing my heavily soiled clothes. One day it refused to run and I tried to get parts for it but it had become obsolete and no parts were to be found for it, so I had to buy a new washer. I chose whirlpool again and let me say that it was a huge mistake. This model is a low water, high efficiency, top loading machine. It has nubs in the bottom that agitate to clean the clothes. The first time that I used the machine, I found that I had made a mistake purchasing this machine. It does not clean the clothes and there is NOTHING efficient about this machine. I have to run the washer twice to clean my clothes and they are still not clean. It leaves soap in the clothes and does not rinse them clean of the soap. What it does very well is extract water from the clothes during the spin cycle. This washer really turns up the high RPM`s on spin cycle. It has ripped apart several of my shirts during spin cycle. Whirlpool really failed badly on this machine. I see clearly now that Whirlpool is not the company that they used to be back in the 1980`s. I still have the whirlpool dryer that I bought back in the 1980`s and it still works very well. To end this story, I loaded up this NEW WASHER in the back of my truck and took it to the scrap yard and I asked them to destroy it in front of my eyes. I wished that I had recorded the destruction of this piece of JUNK and posted it on YouTube for the world to see. I got over $450.00 of pleasure watching the crane operator completely destroy this pile of crap. GREAT JOB WHIRLPOOL … YOU HAVE LOST A CUSTOMER FOREVER. I WILL NEVER BUY ANY OF YOUR PRODUCTS FOR THE REST OF MY LIFE and will advise others not to buy Whirlpool products as well. I am a male, 62 years old and work hard for my ill spent money on your JUNK. Life is always a trial, live and learn the hard way. Warning to all consumers. Do not buy Whirlpool products ever!!!! Whirlpool can K.M.A!!!!

Purchased this fridge just over a year ago WRF555sdfz for over 2K. The stainless steel is starting to come OFF. Advertised as stainless Steel. Must be fake! Called customer service. I was told they could do NOTHING because it was a cosmetic issue. Remodeled our entire new kitchen. Thank god other stainless steel appliance are made by other manufacturers with no “COSMETIC” ISSUES. Will never buy another Whirlpool product and I will tell everyone I know.

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.

I purchased a top load Whirlpool Washer and Dryer in April 2021. When it was installed I commented about how noisy it was. I was told it was because it was empty, but it will be much quieter once you put in a load of laundry. That did not make any difference. I called Whirlpool customer service and explained I had just purchased it less than a week ago and it appeared to be very noisy. I was told they could send someone out, but if they determined there was not a problem I would be charged a service call. I said the machine is not even a week old why would I be charged a service call shouldnt this be a warranty issue. Again I was told there would be a service call charge.I am completely baffled at the customer service response. This is the first and only time I called. I contacted the store where I purchased both the washer and dryer and was told it should not be that loud, this is the first time anyone has complained about the noise level and there should not be charge. Whirlpool has terrible customer service and I will NEVER purchase another Whirlpool product again because of the customer service. I have purchased numerous appliances in my lifetime and have never been treated so poorly. If I could return both the washer and dryer I would not hesitate. I would not recommend Whirlpool to anyone.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

Its an IKEA double wall oven. Top oven is convection, bottom oven is regular. The cost was half of what a single wall oven was at other stores. It is very simple without a lot of fancy timers and extras. Its great for cooking a very large meal when you need two ovens or have recipes that need different temperatures. I was able to shop entirely online to the store in another city and have the wall oven delivered for minimal charge. I dont mind paying more for better quality, but it seems increasingly hard to find. I purchased my no-name double wall oven from IKEA in 2010 for around $1000. That was almost half the price of a name brand single wall oven. Apparently the oven is made by Whirlpool. Self clean option works well. You cant beat it for putting on a great big meal where items require cooking at different temperatures. Both ovens are full size so you could cook a giant turkey and a ham at same time. Never had a problem with it either.

Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isnt enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the washer frequently to hand rub and slop the clothes around and un-twist them. Explain to me how running this machine 3 times plus adding water saves water and energy. I cant, in good conscience, sell this POS to someone else, and I cant afford something else. I sure miss my simple reliable old Maytag. I could say even more about this atrocity, but not now. I HATE THIS POS!

In August 2012 I purchased a side-by-side fridge with indoor water/ice dispenser. The appliance was purchased from Sears and delivered and installed by their employees or contractors. In November 2014 the refrigerator abruptly stopped making ice and began continuously cycling through the ice making process without creating ice cubes. Repairman told me the ice maker needs to be replaced for $300. He stated the control board went bad and the only recourse is an out of pocket replacement of the entire ice maker. A two year old fridge. The fridge has never been moved, abused, misused or dirty. It has only been used in a two adult home under normal household conditions. I would have thought an item that cost $1000 would last longer than two years!

We bought our Whirlpool Refrigerator a little over three years ago. Within a few months we started having problems with the unit. From ice maker issues, cooling and freezing. Initially the frig was covered under Whirlpools 1 year warranty. Then our extended 3 year warranty kicked in through HH Gregg which they supplied for free because of their poor handling of the initial sale. We have lost track in how many times a repair man has come out to work on the refrigerator. In the last year alone its been at least 8 times. The most recent problem had been the freezer not defrosting properly to the point where we had to store food in our neighbors freezer. The repairman has tried everything he knows and is stumped. Well our extended warranty has run out but theyll continue to work on the problem as long as we report the issue within 30 days which creates a whole different set of issues. The extended warranty states they will replace the refrigerator if it has the same problem 3 times. However what they dont tell you is that if you call BEFORE 3 time period its considered a recall and that doesnt count towards the 3 strike rule. We contacted Whirlpool and they wont cover the refrigerator because the repair company isnt on their approved list. Really a Sears repairman isnt approved? So buyer beware of a lemon Whirlpool Frig! They seem to have a way of not covering their product.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I purchased and had professionals install a Whirlpool 30-gallon water heater in 2007. Since that time I have had issues with the unit not staying lite, but have been able to deal with it myself. Then in November 2011, it wouldnt work. After paying a plumber to come out and check everything, we got on the phone with Whirlpool who goes through their generic checklist, and after all that they agreed the control was no good. They sent a replacement part out at which time I had to pay to have put in. Now, March 2012, the same thing is going on with the unit. Customer service is their same polite self and have to go through their checklist, but unfortunately we were cut off. This was followed by calls and trying to get the same operator, who was supposed to call me back. It didnt happen. I then called and was hung up on. Finally, I had to work with another operator who again wanted to go through her checklist! She finally agreed the same control unit must be bad and is sending me a new one so I can pay to have it installed! They will not admit the unit is bad and replace it completely. I guess when buying Whirlpool you need to understand they dont back their products. It appears to be normal that a control unit from Whirlpool only has a life expectancy of 3 or 4 months. Last Whirlpool I ever buy!

My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.

At after 4 years of use, my double door refrigerator is giving cooling problem. Upper refrigerator part has excessive cooling and lower part has no cooling... after complaints in customer care, engineer was sent who changed the part that regulates auto cut... it gets blocked by ice so cooling air is not reaching lower part. Once changed exactly after 5 days same problem started... In spite of complaints no one came to check for good 2 wks. After long fight, it was defective board that was changed again. After 3 days same problem again, board was changed... Now after 2 and half month same problem. And now today service center has replied that engineer will be sent after one week.

I bought my Whirlpool Cabrio Top Loading HE washing machine and dryer duo in February 2009. I carried an additional extra extended warranty for an extra 3 years. Now, at the dispenser where you add the bleach, it has rusted. The rust has gotten so bad the lid has detached from the body of the machine. I cant understand how a machine less than 4 years old could rust so badly. I called Whirlpool to complain and they suggested I get it repaired and my cost. A car that sits outside in rain, sun, snow and hail does not rust in 3 years. I bought the machines from Home Depot. The way Whirlpool has handled this, I will never buy another Whirlpool.

In 2013 we thought that we bought a 30 cubic foot refrigerator model no. WRF989SDAM from Appliance Direct, Melbourne, FL. Months later we realized that it was only a 27 cubic foot unit. Two months after the warranty expired the unit started failing. Called the dealer and was told that they would have the service department to call us. Never heard from the dealer again. Finally I called an independent service company. After testing the unit the technician told us that the evaporator may be leaking. They offered to replace it for a price of nearly $500 with only a 90 day warranty. Realizing that it would work at least 90 days after the repair regardless if that was the problem or not.I decided that we did not want to spent that much money. Having refrigerator experience in previous years, I decide to add a piercing valve and adding refrigerant. Every few months I have to add refrigerant to keep the unit going. This unit has run nearly all time since the delivery. Corresponding with Whirlpool is somewhat like throwing a bottle in the ocean. I also noticed that Whirlpool has dropped the price of this unit quite a lot, must be to loss of customers. And yes I am 83 years old and handicapped and never had a problem like this to affect me so much.

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle. Also, get this, this washing machine even has to be cleaned itself with a cleaning tablet run thru a cleaning cycle. What happens are the clothes get a nasty, slimy, white muck on them. Even, immediately after the washer gets cleaned, sometimes the clothes 32nd up with this muck on them again. If you do not see this muck on your clothes before putting in the junk dryer, then the clothes have to be washed and dried again. This washer is supposed to be efficient, not a chance. It gets costly having to purchase the cleaning tablets and the washer(28th only two people in the household) has to be cleaned a lot more than what the manufacturer says and I called and asked. Pure junk, do yourself and even your enemies a favor, stay away at any cost, and like I said, even if they are free.

My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.

Mine is a stacked unit...saves space and I just love the stooping over factor... BUT, its an energy saver and I always have to add about 5 gallons of water to it for it to cover even half a normal load...ugh!!!

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

Updated on 07/30/2021: On 5/4/21 a tree took out a neutral on the power line to my home and after inspection by my electrician, he said my Whirlpool refrigerator was done. Not even 1 year old. When attempting to get Whirlpool to replace the refrigerator, they said they have to try and repair it before considering any other options. As they do not cover damage by acts of God their warranty would not cover replacement. Mind you I paid around $1500 for my refrigerator and it was not even 1 year old. 5/17/21 (2 weeks from when the refrig got fried and I had to get and I had to purchase a used refrig until then) serviceman said he had to order parts. 6/1/21 - Motor-Cond $158.20, Fan Blade $13.97, CNTRL Elec $60 CORE [PI] $497.45 and Evap Fan Motor $183.91. Did not fix the problem and had to order more parts. 6/8/21 - Evap Fan Motor $183.91 (first one did not work), Rail $34.76. Service tech said to wait a bit before moving the frig back to make sure it was cooling properly. Finally moved it back on 7/7/21 and hooked up the water line. Few days later noticed water leaking from the top of the freezer door and a lot of water on my floor. Heard a funny sound and found water spurting from the top 2 corners of the freezer door. Called whirlpool warranty and was told they would contact me. Next I get a notice that I have a service appointment in August. Was able to get it moved with a follow up appointment with a part that was broken during the last repair for 7/28/21.7/28/21 - Fill tube heater for icemaker was open and frozen - now tech ordered Rail $34.76, Freezer Door $1,525.84 and Valve $124.23. 6-8 weeks custom order. So we also have to added 5 service calls to the cost - Approx. $500++. Total Replacement Parts = $2,758.81 with a final total cost to repair of $3258.81+ vs just replacing or reimbursing me for the appliance of approximately $1800. Someone needs to review their model because not only am I without a working refrig for 4-5 months, but the repairs cost them $1500 more and now they have a customer who will not longer invest in Whirlpool appliances because of bad business practices and inconvenience.Original: I purchased a Whirlpool side by side refrigerator in July 2020. Earlier this month I had a tree pull down a power line and disconnect the neutral, allowing a full surge of power to go through my house. It fried the exhaust hood, literally melting the components. It also fried my refrigerator. The electrician who reconnected my home signed an affidavit that the refrigerator was permanently damaged due to the surge. When contacting Whirlpool to file a claim, I was on hold over an hour before getting a person. This happens every time you attempt to contact them, so patience is required. I was not able to get a service call on my refrigerator for 2 weeks (5/17/21) so that left me without a refrigerator. The service company showed up early and I had no choice but to leave my job or reschedule another 2 weeks out. The tech said he could only repair and made an attempt to contact Whirlpool to get the unit replaced and he was on hold for over 30 minutes. They declined and said because it was an act of God they could not replace it. I was already having issues with the unit before the surge of a constant defrost that was causing food to spoil due to melting then refreezing causing freezer burn. I also lost over $500 worth of food. They dont cover. It also caused the icemaker to constantly freeze up. Now it will take at least another 2 weeks for the replacement part to fix and a refrigerator is not something you can go without that long. I had a concern this would happen. When speaking with customer I service, they said they just needed the tech to confirm it was damaged to replace it. At this point he said he does not know if the piece (on 2 weeks backorder) will fix it. They can only tell after the fact. He said Whirlpool only fixes and does not replace, which is not what Home Depot informed me when inquiring into the warranty with Whirlpool. They said Power Surges are covered. So with this in mind, I would seriously consider buying from Whirlpool. Things break, situations happen and no one should have to go without a refrigerator for over a month because they may be able to fix it. Then there is the concern if something is melted/destroyed inside, if it could cause a fire in the future. Will never buy another Whirlpool appliance again. They cant stand behind their products, the products are worthless. And yes, I am very upset. Again - just had Whirlpool tell me its not covered as it is an act of God! ARGH -

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

Purchased a Whirlpool water heater (model ND50T122-403) through Lowe’s in Dec 2013. Later discovered online it fraught with breakdown issues. 11 months later ours broke down. Whirlpool Customer Service first told us We dont have any authorized plumbers in your area. Went to Lowe’s the next day - they called on their hotline and we got a call back from Whirlpool that afternoon. Told us part would ship out immediately (arrived next day - no complaints there) and gave us an authorization for 2 plumbers. Both are over 35 miles away and one is out of state. Called once the part arrived... First one said hed try to get to us in the next 4-7 days; second one said We get to warranty work as fill-in work. Well put you on a list and call if were going to be in your area. While we did a bit of web research before buying this water heater, we really should have taken the model number, gone home and googled it before buying. Wish wed gone with a unit from a real plumbing supply place. They were a lot more expensive but you get what you pay for.

I purchased a water heater Model # UG1H50400TBN, Serial # 0913T400920, from Lowes in Corona, CA. 05/07/2009 for $528 plus tax. I have replaced the following parts: 02/10/2010 Thermostat Valve, 07/23/2010 Thermostat Valve (2nd time), 08/10/2010 Burner assembly, 02/10/2011 Thermocouple, 02/17/2011 Thermostat Valve (3rd time), 12/17/2014 Thermocouple (2nd time) and 03/20/2015 Burner assembly (2nd time).Today I called WHIRLPOOL Customer service (877) 817-6750 because my water heater water is warm. I told the tech support agent that the pilot light was on so we agreed that it was the thermostat valve AGAIN. He wanted $30 for overnight delivery and I refused to pay. Now I have to go out and buy this part because Whirlpool like the Banks is too big to fail and they have license to RIP-OFF the consumer without penalties. Whirlpool has all of information and they can verify everything I wrote here just by the serial number.

Perhaps I am fortunate, but when I read complaints regarding products on the Consumer Affairs site, it makes me wonder because I never have any problems whatsoever with anything I buy. The only time was with a cheap $20 dvd player which lasted just a year. I was given a 10 year old whirlpool fridge 7 years ago. It still works great. Very cold freezer and great features such as frost free freezer. Also Whirlpool Estate budget line dishwasher, washer and dryer ten years ago. No problems!Why do people spend thousands on refrigerators, washers, dryers, and dishwashers? Just buy the basics. It is not important to buy french door refrigerators, dishwashers with stainless-steel interiors, washers/dryers on pedestals and the like. You are only impressing shallow people. All in all, I will always purchase no-frills Whirlpool appliances. They are the best! And you can be like me and have no credit card bills and plenty of money in the bank with the result of low stress.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

We purchased a new bottom freezer Whirlpool refrigerator 4 years ago. For the past year we have had problems with the freezer frosting up. An appliance repairman told us the seal needed replacing. This was done with no success. He states there is nothing he can do for it. The refrigerator runs all the time and the freezer is unusable.

The oven was brand new and the computer went out with the warranty. Replacing the computer, with labor, was as expensive as the range. I have owned several similar ranges made by other brands and have had no major complaints. However, I will never purchase another Whirlpool product again!

I wouldn’t recommend buying Whirlpool appliances. Hot dishwasher in December used 1 month and the board went out. 3 month to get a new then they install it and they sent the wrong user interface. Wait another month. Still no call. No dishwasher. Everyone I know has issues with Whirlpool appliances that are branded as made in US yet if they truly had good components that were made in the US they would get more customers back.

I am a senior who has not used the Whirlpool Range installed by the builder in 2007 very much. First of all, I did not like the way the covered jets hid the lighted jets when they were turned on low. Then about 8 months ago, I smelled gas and no one had used the range. I checked the knobs and one was turned slightly without any gas lit. I know that for years the companies were required to have push-in knob before you could turn them for safety reasons (especially children). These knobs barely push in before turning so that they can easily be accidentally brushed against and leak gas, which is exactly what happened to me again today. My daughter was visiting. Neither of us had used the range and when she left, I sat in my living room and smelled gas. I immediately checked the range and the small front jet was turned slightly on. The odor was so strong that I know it had to have been on for some time. Its been an hour and Im still airing out the house. I have used gas ranges for over fifty years and never had a problem such as this. Im thankful that I do not have issues with my sense of smell. Otherwise, I would not be sitting here writing this.

I purchased a Whirlpool Refrigerator Model GB2FHDXWB07 a little over 2 years ago. The first one did not work properly within 6 hours of being turned on. Every few minutes it sounded like the compressor was trying to kick on so it hummed then shut off. Best Buy wanted to fix it but after much arguing with them and Whirlpool they brought me a new refrigerator. Now, the same thing is happening. Best Buy has no record of me purchasing it and Whirlpool has no record of me registering the warranty, which would be outdated anyway (over 1 measly year). So, they offered me a Repair and one year warranty $329.95 which means Im now up to about $1500 for a basic refrigerator that has not even lasted 2 1/2 years.The other option to fix it is to pay a local company $90 for the trip and diagnosis plus parts and labor. That will be around $550 depending on how fast the technician works. I will never buy another Whirlpool anything. My washer and dryer also have had problems but I wont even go into that here. The one good thing is the poor girl who took my call was very nice and acted as if this is a regular occurrence. Good luck if you buy a Whirlpool. They are garbage.

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

Back in the day GE appliances were made to last and last - the only one I have found close is Whirlpool. They have style, dependability and long lasting products. My washer machine has a ton of features and I didnt pay more for any of them.

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

I HATE this washer!!! Did I say hate this washer? YES. Do not buy it. Delicate cycle. Ha ha ha. NO!!! Good thing Im retired because I need to check it every 5 min to see if its getting clothes wet or untangle a mess. I find I use the rinse and spin cycle once with a little soap and run it again to rinse. A lot of extra work. Sheets washed in the deep water cycle turn into a giant twisted mess if you dont stop machine and untangle everything. Hate it. Hate it. Do not buy this machine. I use more water by washing things twice or fewer items. What a waste of time!!! Locking lids are the worst thing ever designed. Why?? Dont tell me some stupid kid is going to climb in it. We should have a choice or be able to disable it!!! Worst machine ever designed???

Whoever came up with the idea of this AquaLift oven cleaning method should be fired! This method does not work. Ive barely used my oven but had some cheese pizza drip on it so thought I should clean before using again. What a JOB! The spill did not come off the bottom entirely and using the non-scratch scrubbing sponge was a joke. There is some soil on the sides and back of the oven that I will have to use elbow grease to get off and Im going to have to crawl into the oven to see if they can be remove. Welcome back to the old days before self-cleaning ovens!

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

My husband AND I purchased our Whirlpool Cabrio washer and dryer from Lowes in 2011 (Model # WTW7800XW2). About 10 months after I purchased this I noticed a hairline crack on the right side of the frame that holds the glass top near the hinge. I didnt think to much of this. I figured it may have been screwed to tight when manufactured. A few days ago I noticed the lid wasnt sitting flat and saw the crack had gotten much worse. The Cabrio lid is made with a heavy piece of glass inside a plastic frame allowing you to see through the top. Its pretty obvious that the plastic frame is not durable enough to hold the heavy piece of glass.I called Lowes and they told me that because I didnt purchase their extended warranty that I should contact Whirlpool. I called Whirlpool and was told it was a cosmetic defect because the washer still works. They also told me my washer is outside of its warranty so they would schedule someone to fix it but I was 100% responsible for the repair costs (which I found out will be $400). Out of curiosity I googled this issue online and found numerous people complaining about this exact same issue. When I told this to the customer service agent at Whirlpool, she said there werent enough people to recall the product. Why should I spend $400 when it was a design flaw that caused this problem? I found out the year after my washer was made, the lid was redesigned with a much sturdier frame, Coincidence? I think not!I havent had any problems thus far with the dryer but with the experience Ive had with this washer will make me never by another Whirlpool product again. I cant believe they wont stand by their product! Obviously they know this has been a major complaint on this model from 2011 because it was changed the following year. I have purchased many Whirlpool appliances over the years but dealing with this issues has been frustrating. Im so disappointed in Whirlpool and their lack of integrity!

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

It was a complete nightmare buying our all side by side stainless steel freezer and refrigerator. Freezer still working fine but the refrigerator started blowing hot air, all the food spoiled within 2 days as we were trying to figure out what was wrong. The store did the best to correct the problem and it seemed the Whirlpool company had no faith in their product as over the phone recommended having extended warranty. So sorry we bought this product, nothing but hassle!!!

This is the worst washing machine we have ever owned. We purchased the Whirlpool Cabrio washer and dryer set at Lowe’s in Loganville, GA on 04/11/2010. Today is 02/22/2013 and the transmission is shot in the washer. It began making an extremely loud and terrible noise during the rinse and spin cycle. We called a local and trusted appliance repairman, and after his diagnosis including estimate to repair the washer, it totaled over $525.00. This is a terrible washer. I will never ever buy a Whirlpool appliance again. Oh, forgot to mention we have purchased four (4) major appliances from Lowes over the past 2 1/2 years in addition to purchases for our plumbing business and wont do it again! Also, Whirlpool couldn’t care less and there is just one complaint after another for the exact same problem online.

This is a good size fridge/freezer with double doors 25.4 cu ft, its given us good service for 13 yrs without any problems. My only complaint that I wish it was more quiet. (Whirlpool brand) double doors, ice maker w/ water and lights.

I purchased this rather expensive gas range and use the oven very little. We are empty nesters that eat out every day. Went to use oven and it had error code for cooling fan. Called repairman who replaced sensor and oven worked (literally used two times in 4 months). Now error code again. When I checked the code I realized this is a problem with these stoves. Whirlpool why no recall or free fix?

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

Bought a new Cabrio, worked ok but in less than 2 yrs the bearing is bad. It will cost almost as much to repair as a new washer. Will never buy a Whirlpool product again. Would give negative rate!

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

I purchased a Whirlpool Gold French door with the bottom freezer in October 2013. I had one repair done while it was still under the 1 year warranty, but by the time it was 18 months old, it began leaking refrigerant. I was told by the technician that the cost to repair it would be more than the value of the refrigerator, and the chances of the repair lasting more than 6 months were minimal. I had to buy a brand new refrigerator (not a whirlpool this time). I contacted Whirlpool customer service but they were non-sympathetic. Do Not Buy Whirlpool Products - Poor quality and high prices.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

I bought a Cabrio washer in late 2015. All Ive had is trouble with this joke of a product. After three years it wont do any cycle, the people at Whirlpool dont care. Please dont buy any Whirlpool product.

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

BFG2F4040T3NIV IS HORRIBLE. This water heater is JUNK. The release valve has released and flooded my basement 3 times in the past 2 years and the recovery time on water is terrible. Whirlpool needs to step up to the plate and refund everyone who purchased one of these. Every review on this unit is horrible. DO NOT PURCHASE a WHIRLPOOL water heater!

I purchased Whirlpool Slide-In 30 Gas SS Conventional Range. Terrible product quality. After about three years of use, the range shows an error message cooling fan is too low. I wasnt able to use the oven. Abt Services came in to do the repair. One month after the cooling fan was installed, the same message came up again. When Abt Services replaced the cooling fan again, the display was completely out. The cost of the repair parts is over $800. Are you kidding me! I paid $1500 for the range. Now I need to pay $800 to repair. Whirlpool didnt offer any discount for repairing the defective product but offered purchase similar product at a discount price. I will never ever pay a dime for Whirlpool product. It is a nightmare using the product. I learned my lesson. No Whirlpool product again in our house.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

I bought my Whirlpool top loading washing machine 07-22-14. I so dislike the locking mechanism and will be certain to never, ever buy a machine with that feature again. It is so irritating to try to add something but cant because its locked so have to hold the button 3 seconds to unlock and start all over. If there was any way to get around it I would. I will stay away from Whirlpool products in the future and will be sure to check the next time I buy that the lid of the washer can be lifted when not spinning. Also, I do not like that it sticks on rinse sometimes and the only way to end a cycle is to hold the button and then start over with much wasted water.

Have always bought Whirlpool appliances and never had a problem like this. Open the door on the top loading washer and its rusting out. I am having to buy a new one but considering other brands. No complaints about the matching Dryer.

About two months ago the washer starting stopping and the UL light continued to come on during every spin cycle. So I would adjust the clothes and start it again. So I decided that I should call a certified serviceman to come out and access the problem. Today a certified serviceman came out to access the problem. After about twenty minutes I was told the tub needed to be replaced and the cost and labor would be $600 or more. I do realize that the washer is about 8 years old but to completely need a repair like a new tub. I am very upset and have no idea what to do.

We bought a fridge in November 2013. Brand new, paid about $2400. After a few months, the fridge wasnt keeping our food cold, was leaking from the ice maker, and wasnt making ice. I called for a repair and about a week later they sent someone out. He assessed it, then came back a week after that to replace the part. Within a month or two later, the same problem. I called for service and was set up with a new company. The repairman called me a couple days later and instead of setting up a time to come in, he says its a common problem, he knows whats wrong, and he will order the part and call me next week to come replace it. A week passed, no word. I tried calling the man back, left several voicemails, and no answer. After another week, I call whirlpool again and tell them I heard nothing from the man and at first they tell me they cant do anything with it since it is an open ticket and I tell them thats not okay. They need to close it, he never even came to the house and assign it to someone else. After they tried multiple times to call the repair company themselves with no answer, they assigned it to a new repair company. Again, it was assessed, a part was ordered and replaced another week later. So now its been well into 9 months of having a worthless fridge. A few weeks after that part was replaced, the problem was back and I called again for repair. I was told if this problem is not solved this time I would be eligible for a replacement fridge. Obviously, it did not work so I called to have a replacement fridge at the end of August. I was told that someone would call me to set it up in 5-7 business days but maybe a little longer since Labor day was right around the corner. I waited, patiently. I called every few days for weeks until mid October and kept getting told it had not been assigned, they are really backed up, it will be just a little bit longer and they will send a message. Mid October, my sister in law called for me and she was told that it was denied because I had not had it serviced within the last 4 weeks. WHAT KIND OF ANSWER IS THAT??? Thats like putting salt on a wound!! I have had spoiled food, constant clean up of leaks, and constant wasted calls to get told that it was denied because it wasnt serviced in the last 30 days while I was waiting for a response from Whirlpool??? So of course I grab the phone and go off. They agree to reopen the case because it was denied for a bad reason. At this point, as I type this, I have been on hold for 55 minutes to speak to yet another supervisor because it has been 2 and a half weeks since they reopened my case and I am told it has not been assigned and the best they can do is send another message.

The damper switch at the top of my water heater, one I purchased at Lowes stopped working. I talked to someone at the local store, and I was told I had to contain the manufacturer. I called the number on the front of my unit. The tech talked my husband through the restart process...not once, but on two separate occasions. We were told that because it was intermittent, something they decided Over the Phone, they could do nothing. They would neither send a replacement part nor a technician. By the time we had to call back two days later, restart was impossible. JUST to get the part, a specialty piece, we now have to pay for expedited shipping! And either install ourselves, or wait 5 days After Arrival (!!), to get the stupid thing fixed! If they had sent the part out originally when we asked, we wouldnt have to wait for hot water or pay anything for a warrantied piece! Its a racket. Stay away!!!

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

I have owned Craftmaster 30-gallon hot water heater and the only things reliable about it is trouble and aggravation. I purchased this in 2004. I have had to replace the controls, valves, wires, etc. three times in 10 years. And Im now looking at doing it a fourth time. The design of these parts are utter crap! Cheap plastic! After replacing these parts, this hot water heater works great for a few years, then invariably starts acting up. The pilot light goes out when the heater is supposed to kick on instead. Getting the pilot light lit again, is an exercise in futility! The red reset button once released, immediately extinguishes the ignition flame. Supposedly, after holding it down for 1-2 minutes allowing gas to build up, it should light the coils... and if it doesnt, youre supposed to wait 10 minutes to try relighting again. You can repeat this process for 12 hours, and if you finally do get this temperamental piece of junk to light, youre lucky. Customer Service has been useless in assistance. All they want to do is send you e-mail, and get you off the phone. Not to mention, Ive been told by many a rep that the hot water heater extinguishes itself, if water is overheated, and that it must be my fault for setting the temp too hot. Baloney... Ive been told that the underside vent must be cleaned every few months, so that air flow is accurate. Makes no difference one way or the other. And recently, Ive been told by a rep, that my 40-yr-old house likely doesnt vent exhaust out through the roof properly. This product is inferior and unpredictable. Its great when it works, and the pilot light stays lit. God forbid it ever goes out though! It is next to impossible to relight. I have spent more money on service technicians attempting to repair/replace parts, than it would have cost to simply by a new hot water heater. I miss the old days, when it was easy to light a hot water heater: Strike a match, turn the gas on, and instant hot water. No muss, no fuss. Having owned many properties w/ hot water heaters over the years, I have never encountered such repeat problems, as with this product. Its simply not reliable, and not worth the $$$. Never again, will I buy a Craftmaster Product. And I had no clue that there was a Class Action Suit filed, and a settlement involved in these faulty units. Whirlpool/Craftmaster should have notified everyone, who purchased one of their units. Now Im stuck w/ a constantly broken unit, and zero recourse. I will never buy anything Whirlpool/Craftmaster again, as a result.

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

My new fridge is extremely hard to open. The technician that was sent out told me that there is too much suction building up inside the fridge and freezer and that is why it has to be yanked to open. This is not only annoying it means the fridge is constantly being pulled forward out of place. Technicians solution was to deactive the castors under the fridge. At the time he was here I did not realize that I could then no longer move the fridge out of its place to clean. I called Whirlpool and complained and was told that they could do nothing more for me because the fridge is in good working order. I hardly would call this good working order. They also informed me that if I wished to clean under the fridge or the coils at the back it would require a service call to move the fridge and I WOULD BE CHARGED EACH TIME. Needless to say I AM VERY, VERY UNHAPPY WITH THE WHOLE SITUATION.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

Thank you EPA for requiring water limits on manufactures of washing machines. As a result, I am forced to use the deep water and extra rinse functions to get clothes half way clean. So much for saving water! This Whirlpool Cabrio machine cost way too much for such lousy results. Additionally, I have to purchase a special product and clean my machine every month or two. Ridiculous!! I yearn for the old days when I could wash my clothes and they would actually come out clean.

I bought my Cabrio washer about 3.5 years ago. Little after the year, I had to replace the lid because the hinge broke. Then came the F1 code, which I noticed if you turn the machine off for a couple of minutes, it resets itself. About a week ago, it started making a grinding noise and staining the clothes with oil or grease. Transmission problems. I was told by the seller it had a 10 year warranty. I called them up and now I got to foot the bill for a technician to come to my house and tell me what I already know plus labor. Might as well buy a new one. Beware because I believe Kenmore is manufactured by the same company.

I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.

Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. Its unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! Ill never recommend this product to anyone.