Bought the hot water heater, installed it. It leaked from bottom. Whirlpool warranties it. Replace it with new heater. It too leaks. I Google problems with Whirlpool hot water heaters. Found over 1500 complaints.

Purchased the fridge in 10/2014. 3 weeks later, condenser died and all our food spoiled. 1 year later, no more warranty, starter died, had it replaced for $280.00. Compressor died today 5/2019. Company refuse to do anything about it and will cost close to $1000 to replace compressor. Stay away from this company and their products.

I know that appliances are made to be disposable, but throwing away a $40 toaster after 18 months is easier to live with than throwing away a $350-$400 dishwasher. We bought a new dishwasher at Lowes on October 15, 2015. It is now May 11, 2016. The manufacturers warranty was for a year. It has been about a year and half since it was installed. Not very long for an appliance that one would assume would last at least 5-10 years. When we called Whirlpool to see about a repair visit, we were told that the trip to the house would cost $105, and the parts could go as high as $250-$300. So if you weigh the original price to the repair price, having it repaired is not rational, but neither is throwing away a dishwasher thats almost new. Its still clean inside. No soap residue or anything in the tub. In the past, by the time we were in the market for a new dishwasher, our old dishwasher looked like it had been through the war. It just breaks my heart to know that a company is so slipshod at making appliances that they wear out in less than two years. There doesnt seem to be any recourse but to dump a perfectly good, relatively new dishwasher in the landfill. We are leaving a very big footprint by doing this.

Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.My next letter is to Jeff Fettig (553 Benson Rd, Benton Harbor, MI 49022/ CIO of Whirlpool) to let him know how impressed I am with his product and customer service support. The next Whirlpool item I buy will be never. Take this as a word of warning to go Maytag or any other vendor because Whirlpool will not support you once the sale has been completed. Good Luck.

I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their living on Mars experiment? Id rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual. He had a hard time accepting but we thought maybe this was because it was new and would settle down after some use; after all, the store (Best Buy) assured him the sound was normal for this particular machine. However, the weird sounds did NOT lessen nor stop, nor did the starts and stops. Little did we know, this was just the tip of the iceberg! We have encountered/suffered through every nasty performance detailed here: low water, wont spin, leaves clothes soaking wet, wont spin out excess water, lid locks (grrrrrr), it cant seem to switch from one procedure to the next; there is nothing washing the dirt out of the clothes--they just sit in the water and soak(?), then the water is released. Clothes come out with stains still on, so wet that the water must be wrung out of them! Very hard for me with arthritis all through my body! Ive tried countless times to reset machine to Drain & Spin. Ive even waited (yawn) for it to unlock so I can open and then readjust the heavy/wet laundry, trying to make it even all the way around so to avoid an unbalance. But nothing helps. It will start to spin. And then it stops. (wait, wait) Starts to spin again. Stops. (wait, wait) Starts again, does it a bit longer. (start to relax) Stops. Ive spent HOURS engaged in that kind of mindless, maddening frustration, just trying to wash one small-medium load. (I wash only for one person--myself, now.) My son, who got married and no longer lives with me, said the only way he could manage to struggle through it - and agrees it DOES take an inordinate amount of time--for just ONE load, he has to put the settings so that it washes in Deep Water even if small load. He sets Rinse, to 2 Rinses. He sets it to Soak even if the soil is light. Even then, it still makes noises, starts and stops, has to be adjusted several times during Drain & Spin. Last but not least, the noxious odor: OMG! I left one batch of laundry in the machine, with the lid open, as it was very late so figured Id dry them next morning. Some hours later when I went back to shake them out and put in clothes dryer, they smelled so awful, I had to wash them all over again! In fact, Ive had to follow my sons admonition to leave the lid up AT ALL TIMES unless actually washing in order to keep down the stink. I washed my last load with Baking Soda added to wash cycle in an attempt to lessen the odor and get laundry cleaner. Someone here wrote - in their review - that there should be a Class Action (Law) Suit filed against Whirlpool. I AGREE!!! And I want to opt IN on it. There are several law firms that advertise on t.v. that specialize in Class Actions. It would take some time and paperwork but will not cost us anything unless we win the case. Then the law firm gets a percentage. I am willing to work with one more others here who truly want to settle out this problem. I cant believe 2,000 (and thats only here), people are willing to eat hundreds, thousands of dollars of worthless, mind-gripping, rubble such as we have spent our hard-earned money. Other manufacturers recall their defective merchandise and/or replace it, or make arrangements with the retail stores who carry it to make amends, free repairs, whatever it takes to make dissatisfied, disenfranchised customers, whole. We paid for these demons from hell and we deserve to get an equivalent in merchandise (that works properly) or services. That is how it is done here in the U.S. For the life of me, I just cant comprehend why Whirlpool has been allowed to continue selling this junk--why no entity or person or lawsuit has stopped them! As I said, I am willing to work with a core group who is serious about filing a Class Action (Law) Suit against Whirlpool. It may be that the retail stores would be included as well; however, that is a matter best left to the discretion of whichever law firm we select to represent us. For those of you here who do NOT wish to be included, do not worry; you are not being pushed into anything. The way Class Actions work, you have the choice to opt IN (be included to receive your pro-rata share of what is collected). Or you are completely free to opt OUT. By opting out, that means you do not wish to be part of the Class Action and therefore, you will not be included nor will you receive any portion of the recompense collected via the Class Action. Just for your information, though: You are allowed, by law, to bring your OWN lawsuit against all or some of the same parties. The most common reason for opting out, is if you have suffered an extra large financial loss and prefer to file your own suit in order to collect ALL recompense; whereas, sometimes - in a Class Action - the individual plaintiffs may not recoup the total amount they feel they have lost. If you DO decide to opt out and go on your own, realize you will be fully responsible for lawyer fees (although you CAN add them into the balance you are seeking in your suit. Settlement of your claim may or may not include lawyers fees.) Good Luck to all. To those who wish to file a Class Action with some of the rest of us, please contact me if you want me as part of the core group of plaintiffs.

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

Whirlpool Range Model XFE381LVS - 12/13/2014 4:30PM Wife was cooking dinner and turned oven on. Smoke started coming out of the back and called me. I ran to the breaker panel and turned off the breaker. Back to the stove, pulled it out and smoke still coming out in back at the top. I could see fire in the top of the back panel. Slowly the fire went out. Unplugged the stove, I removed the back panel, wires were still smoldering and the Control panel was burned thru. Took pictures so I could contact Whirlpool Monday. The Electrical control panel is destroyed as well as many wires. Glad we were home and oven was not left on while we were out in the yard or Home could have been destroyed. Purchased the stove from Lowes 11/02/2010 with a extended warranty. Tried to add receipt but would not accept, wrong type doc.

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them. I do not recommend WHIRLPOOL because of this problem with the stability of the black finish. I dont have a receipt or order number because the suite of appliances was purchased by the condo association, not me personally. But I can attest to the condition of the marred finish and the ludicrous solution provided by WHIRLPOOL customer service... order more doors. I guess youd have to do that every week after you clean the front of the refrigerator.

Purchased a NEW Whirlpool side by side refrigerator (WRS965CIA) and it was delivered on 2-3-14 with a dent in the door. The retail store ordered a replacement door and this order was approved by Whirlpool. 4 months later, I still dont have the door. My 8 calls to the retail store say that Whirlpools Trade partner is not returning their calls or emails to get this resolved. My contact with Whirlpool was met with contact your Trade Partner. Vicious cycle and still no replacement door.

I bought the stackable Whirlpool Duet. Piece of garbage (model # WFW9150WW). From day one the washer never worked. Error lights/bells kept going on before the second spin cycle. First repair guy couldnt figure it out. And the manual says just unplug and plug the power cable back in. Sure--every time I use it? I called Whirlpool service and they said a new control board was needed without even seeing the machine, which tells me this is a manufacturing flaw. I waited 2 months for the board. When it came, the repair guy put it in and then the machine would not stop filling. So another switch and hose are being ordered. Whirlpool customer service is completely useless. And no one will even discuss replacement. Now Im stuck. $700 out on the first machine and $200 on the extended warranty, which will be useless because Im going to dump the machine. And additional $800 on another new machine which probably wont work either. Oh, yeah, and you have to use special soap, which Ive tried, and got down to using only 1/2 a teaspoon because the suds never cleared. Please tell all your customers never to buy Whirlpool!

The washer and dryer, Cabrio, machines are not even 4 years old and Ive had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!

I purchased a Whirlpool fridge brand new. Not even a freaking yr old it went out!!!! Repairman came out and said it had leaked crap all over really. He said it would be too much to repair. Better off on purchasing a new one.

Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didnt know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

Bought a new set of Whirlpool Cabrio Platinum tin replace my Maytag that had finally died. I believe this is the worst set Ive ever owned. It wasnt inexpensive but its cheaply built. Cant wash a set of sheets without it getting out of balance, even if you carefully place them in the washer as they recommend. They knock up no matter what you do. The dryer is gas and my clothes still have to be turned back on for more time that should take. We are talking about over an hour. Ive had them just a few months but Ive had it. I want my washer and dryer to just do their jobs like you expect. Im selling them or donating them but whichever they are out of here. Whirlpool, I am ashamed of you. Putting out such a poorly made washer and dryer. Instead of the name Platinum. They should be named Salvage. Never again Whirlpool. Never Again!!!

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of work! Please, can you help me? Im heading to the store to buy a new one, not a Whirlpool!

We purchased our washing machine on October 12, 2011 from Lowes. Our washing machine broke on 04/19/12. We have been dealing with Whirlpool and Advanced since 04/23/12, trying to have our machine repaired. Whirlpool sent A&E out on 05/09/12. A repair person from Advanced has been to our home 3 times, and A&E has been to our home twice already. Advanced came to our house on 04/23/12, 05/07/12 and 05/09/12. A&E came to our house on 05/09/12, and again today, 05/11/12.Finally the repair person from A&E said he needed to order parts which are supposed to be shipped to our house. At this point in time we have very little faith that Whirlpool or A&E will do the right thing and repair our machine. We do not understand how a company like Whirlpool keeps getting away with horrible customer service. Whirlpool is the only company we have found where you cannot get in touch with someone who can resolve your problem. Whirlpool told me today that since a repair person is already trying to resolve our problem, we have no choice but to wait until they repair it.

In August of 2008 I purchased a Whirlpool Amana refrigerator, Model# ABR2227FES. It worked great for exactly 6 years. In Aug of 2014, the motherboard needed to be replaced as it was not forcing a defrost when needed. I tried to get a refund on the cost of the part and labour but both were refused. In Dec 2016, just two and half years after the motherboard was replaced, the exact same problem re-occurred. Again I tried to get a refund on the cost of the part and labour but both were refused. Will I be buying this refrigerator in the future? A definite no!!!

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

LED Freezer Lamp stopped after eight months, $14, not covered under warranty. OEM water filters are costly. Icemaker is noisy, ice dispenser chute clogs. When refrigerator was set at 38-40 degrees the eggs and most top and middle shelf items partially froze. Noisy compressor. Good price from Home Depot sale in Nov. 2019.

Never worked proper form the start, always condensation, bottom froze and top unthawed and vice versa. No help from store or company. During any temp change the fresh food would freeze and top unfreeze and no matter how long you waited and changed settings. Junk.

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

I have had my washer dryer set for only 3 years and have all the problems that have already been posted. Whirlpool has no recall on this washer (Cabrio) and does not plan on helping out anybody in any way. Their solution is pay for everything out of pocket or buy their one year warranty for ironically the price of what a new motor, and any of the other common items that are breaking would cost. And this is only good for ONE year. With the history of this company I would expect this to last at least ten years or longer before we start discussing replacing anything. I also had a Maytag that I had a problem with and did not get anywhere with that either. Whirlpool/Maytag, you need to stand behind your product. Your name is not going to get you anywhere nowadays. This blog has a spot about legal representation. If you can help me, please contact me.

I bought a Whirlpool refrigerator almost 10 days ago. They delivered a broken refrigerator and then the technician raised a replacement request. And then started the game of ignorance. Since 10 days I am calling hundreds of Whirlpool persons including Area manager, ware house, customer service, nobody is giving any date when I will be getting it. Moreover, they have stopped taking my call recently. Right now, I am at a loss how can I get a refrigerator or my money back... Last option is consumer forum. I really request you to never buy a Whirlpool refrigerator.

Whirlpool water heater with the sensor for fumes. First time it failed, they talked me into replacing the control box on the front panel which was the WRONG fix. It took me nearly an hr to get it off because it was screwed on so tight I had to pound it with a hammer. After reading all the reviews its evident the underside gets clogged with dust and dirt. Just outright POOR ENGINEERING. My washer/dryer are also Whirlpool and I wish I had my old Sears Kenmore back. Will NEVER buy Whirlpool again. Worst brand EVER!!!

I purchased for over a thousand dollars a whirlpool propane hot water tank. Three months later the safety heat thing that turns it off is defective yet I have to pay for shipping on this. Then again every three months. Its been a year and a half and the damn thing just blew up and almost took my house with it. I paid for a product that works not one that needs replaced yearly. But do they care? Nope. 2 weeks before someone can even look at it. I plan on reviewing until whirlpool isnt purchased by anyone again. This is a brand that was supposed to be quality, instead its just a scam!

I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

I bought this washer thinking it would last me for a long time. And now it wont wring out my clothes and I just wanted to say I am disappointed in my Cabrio Washer.

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

My Whirlpool Cabrio washing machine. f1 keeps showing up on washer on. Shuts off again and again.

Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

I purchased a Whirlpool 3-door refrigerator with the freezer on the bottom on 8/17/12. Within 4 days, the ice maker stopped working. It took two days for the repairman to come out and fix it. So all is well with that. Less than 2 weeks later, the refrigerator isnt cooling. Several days later, the repairman came and determined it was the evaporator fan motor and clutch. The parts were back-ordered for 10 days. Parts came in 2 more days before he can come out and install them. He realized they sent the wrong parts. Another week went by, then he came and replaced the fan motor, which is now making an ear-piercing buzzing sound. He came back a week later and said it needed a gasket, which is back-ordered. In the meantime, he put some stick on insulation around the unit. Not much help. Another week went by, and the gasket showed up. It is still making a high-pitched whining sound. He said it was the compressor. Whatever! I hate the refrigerator. The sound is one that just grates on your nerves and you can hear it in all the rooms surrounding the kitchen! A repairman has to deem it unrepairable before they will even consider replacing it. They consider it fixed. What about my bleeding ears! I just want it gone! I am so disappointed. I thought Whirlpool was a good product with a solid reputation. I have a $2300 noise maker! Is there a class action lawsuit?!

Very loud when in spin cycle, tub leaking out of the bottom. Bearing is shot. Only lasted about 3 years. It also knots up the laundry, does not remove dirt from soiled clothing.

The oven has not worked correctly from day one. I have to use a thermometer plus after the correct temp is indicated I still have to wait another 15 minutes for the oven to reach the desired temp. Also have to set the temp for 25 degrees higher than the one I want. The burner that supposedly has two sizes in one is basically useless. Temps are not correct and sizes are misleading. There is a tiny groove around the outside edge of the stove top that gathers crumbs which are hard to clean out.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

In addition to my refrigerator dying after 3 years, my microwave died after 4.

This aqua clean is garbage. Had Whirlpool with heat clean perfect. Now have to clean my oven with self cleaning over easy off. I am so disappointed. I always thought of Whirlpool as a good choice. And have bought Whirlpool before. But not after this. Bad, real bad.

I purchased my Cabrio Whirlpool washer five years ago. In the past two months I have had three service calls for repairs. I had water leaking out from underneath the machine which was the result of a failed drum seal. Now I get a ul message (there was one blouse being washed on delicate) and the washer is making a terrible banging sound. I dont think it is spinning. I have not been happy with this washer. My previous washer was 30 years old.

Whirlpool WFE720H0AS0 - I tried to use the self cleaning oven feature and it cleaned the bottom of the stove but did nothing for the sides, back and door of stove. The top of the stove is impossible to keep clean. Maintaining this appliance is a full-time job. Very bad choice.

Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

I bought a Whirlpool duet washer and dryer. These appliances are still under one-year warrantee. My washing machine was broken for four weeks, and they have been unable to receive all of the parts needed to repair it. They have made three appointments to fix the machine, telling me that they have the parts and only to cancel the appointment the night before. I have tried to get Pacific Sales to exchange the broken machine, but they will not do that or compensate in any way. This is a top of the line model; I would have been better off with a low-priced model, and I might actually have a machine that worked. Whirlpool supposedly had the parts on back order, which is not what Whirlpool informed me when I was able to reach them.

It was a complete nightmare buying our all side by side stainless steel freezer and refrigerator. Freezer still working fine but the refrigerator started blowing hot air, all the food spoiled within 2 days as we were trying to figure out what was wrong. The store did the best to correct the problem and it seemed the Whirlpool company had no faith in their product as over the phone recommended having extended warranty. So sorry we bought this product, nothing but hassle!!!

Our Whirlpool refrigerator has been an extraordinary kitchen appliance, it may even be 28 years old. The ice maker worked until just four years ago and thats amazing. Its never been serviced and never needed a repair. I dont know what one can say about something thats worked so flawlessly. This seems a little bit trivial when considering the cost of a new appliance, but the plastic veneer on the handle had fallen off and needed glued back on, but thats about it as far as maintenance and repairs go. Overall its been an ideal purchase and I wish wholeheartedly all my purchases were as good as our whirlpool refrigerator.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

In 2012 we bought three new Whirlpool kitchen appliance back in 2012. The refrigerator has needed a drain pan replacement, and two air diffuser replacements. Of course, both air diffuser issues occurred just outside the one year warranty. Then the range oven has required two spark modulator replacements – again just outside the one year warranty. Whirlpool’s solution: buy another 1 year warranty to get it fixed; or buy a new Whirlpool appliance at a discounted price.

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

Purchased Whirlpool refrigerator model #WRF532SMBM & a new dryer on 11/14/15 from Community Appliance in Middletown, NJ. Waited 3 wks for delivery. Worst purchase ever! Very cheaply made. There is a 1 space between shelf edge & walls all the way around. Put a lb. of butter on shelf & it fell down to the bottom. There is no butter keeper which allows orders to be absorbed by open butter. No egg keeper. In the freezer, the bins are wire baskets. So far I have dropped a bag of frozen blueberries & they fell to the bottom of the freezer. In French door bottom freezers it is almost impossible to retrieve items falling through. Ice packs fall through, very poorly designed. Very loud, supposed to have a water filter in upper right corner for easy access... its not there!Called Whirlpool, waited 20 min. & all the rep could say was, So sorry youre not happy. Asked if modifications could be purchased or made... nope. Asked to speak to quality control, a supervisor, anyone that may be able to give some satisfaction. Nope. She was making notes of all my complaints so they can be passed on to engineers for future models!!! Had a rebate offer, rep transferred me to that dept... cant/ wont honor it because 1 day too late. KitchenAid, Whirlpool doesnt care once they have your $. NEVER again. Ill shop Kenmore products from now on.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

Our Whirlpool 40-gallon electric hot water heater, purchased in 2008, has performed fine, until today when it flooded our basement and, of course, did not provide hot water. As the paperwork says, it has a 12-year warranty. What options do we have for repair or replacement, preferably replacement?I was unable to contact anyone on the 877-817-6750 number due to the bad weather. The model # is EE3J40RD045V, the serial # is 0742130246, and the product # is **.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

The machine cleans clothes okay but constantly gets out of balance and sometimes it take all day to complete an entire cycle. It is very frustrating to rearrange clothes, restart the washer, and then wonder how many times it is going to take. It is especially time consuming to wash a large item like a bedspread, not to mention the waste of water. I can expect to reset at least 3 times. The machine is less than a year old. I think it is a design flaw or else I just have a lemon.

I hate my Cabrio units. Dont waste your money on these machines. I stay frustrated because I have to work so hard doing my laundry. Clothes not clean, laundry liquid on clothes, parts of clothes not even wet, debris left on dark colors from spin cycle, lint all over dark clothes from dryer! Mad in Texas.

Whirlpool Energy Smart Residential Electric Water Heater - On top of this water heater is a junction box. If it goes out, so does the water heater. I am on my fourth junction box, at my expense on three of them plus the electricians bill times two. They finally sent me one free!

I purchased a Cabrio Platinum 4.6 top-loading washer with model number WTW8240YW0 in January of 2013. My machine has a consistent/re-occurring problem of not rinsing the clothes well. After multiple washings, including the extra rinse, my dark clothing still come out with lint, dog hair, dirt and white residue all over them. I have already checked to see if the hot/cold hoses might have been crossed. I also checked for water pressure to see if water is exiting the machine properly. It is still under warranty, and I have scheduled for a repairman. However, I will most likely return the washer to Lowes.

Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0). They indicate washer use less water and clean better, but that is not true. Some clothes on top of the load were not even getting wet and clothes smell bad after washing. Even worse is that clothes got holes in many places and some clothes were totally destroyed after washing. In just two months, I have to throw away many of my towels and clothes. I dont believe this kind of washer should be sold again. This should be a recall to give us a replacement ASAP and remove any products still in the market. There are many complaints online, I hope someone will stop this and do the right thing.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

We bought a Whirlpool refrigerator in January at Home Depot. In July we started noticing that the freezer doesnt work. The ice maker doesnt work, everything melt away. Frozen items were lost. We constantly have to dry the floor since it is leaking water. We called whirlpool on July 27 and they send someone to check it out the following day. He reported that we need a new freezer door. I call for a follow up, I was told that it will take 6-8 weeks before we get a new door and part for the ice maker. We recently called to follow up on the status of the door just to find out that the order didnt get process until mid August. In the meanwhile, the fridge is having condensation. Water is everywhere inside. Fruits are being rotten because of too much moisture. We called again and they send out the same technician. The technician reported that the fridge will not work properly until freezer is fix. We call whirlpool again just for them to tell us to wait for the part, and gave us an extra 6 month warranty.

Whirlpool stove, product ID WFG540HOES. I purchased a whirlpool gas stove in 2014 for a lake house. Came to my lake house to find the temperature was 90 degrees inside and the oven was running full blast. The oven had turned itself on. Whirlpool appears to be having a problem with this type of issue. Called their customer care department and was transferred to the appliance safety line which was only a line to leave a voicemail. Very bad customer service. My kitchen countertops and kitchen floor will need to be replaced, also cannot get rid of the burnt smell in my house. Do not recommend purchasing Whirlpool appliances.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

When we remodeled our kitchen after checking a lot of brands of oven we decided to buy the Whirlpool Self Cleaning stove/oven. Loved the look of it. When trying to clean the oven I followed the directions just as its said in the manual. After the cleaning was complete it didnt even look like it clean the oven. I called customer service and they told me I had to clean the oven with a little elbow grease before I put the self cleaning on? Really? I have to clean the self cleaning oven by hand beforehand? Why did I purchase a self cleaning oven then? And because it was just 2 weeks out of warranty they would not help at the 800 number. NEVER NEVER again will I ever purchase Whirlpool! How they treat their customers is disgusting!

Back in the day GE appliances were made to last and last - the only one I have found close is Whirlpool. They have style, dependability and long lasting products. My washer machine has a ton of features and I didnt pay more for any of them.

We have Whirlpool dishwasher for almost 10 year, very happy with the performance. This dishwasher is very quiet and also very spacious. The look and the price compared to other model is compatible and I will recommend it to other household. Thanks.

I purchased a Whirlpool dryer Cabrio (model # WED7300XWO and serial # M03028918), which has had several issues. We had to replace the felt around the dryer tube twice, replaced the dryer tub itself twice, we had the air flow stop, and now the heat has stopped. Thank goodness I purchased an extended warranty, otherwise who knows what these repairs would have cost. I think I got a lemon. I have had multiple repairs, and days of not being able to use our dryer.

After 12 months (warranty) the bearings had to be replaced, $300. 12 months later bearings needed replaced again for another $300... was told by the repairman not to waste my money. This would happen again in another 12 months. This is a issue with these washers. Opted to get something else. Very unhappy to only get a couple of years out of this machine. I have also had to wash some loads twice to get clean... unacceptable performance!!! Contacted Lowes & Whirlpool to no avail of course. Never again!!

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.

Within 10 days of installing our new Electric range the cooktop does not look new and although we have used the prescribed cleaning methods, will not remove some cooked on spills over one burner and another burner has white rings around the glass above the dual zone cooking element. While we did not choose the top-of-line model; had expected much greater durability and appearance for our new range. My call into Whirlpool service made me feel like mine was an extremely isolated case and yet nothing would be covered as would be classified as customer fault. Highly disappointing as the cooktop on the range that we replaced seemed so much more durable.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

I liked Whirlpool brand. I was excited about the convection option and the warming burner. Plus it was on sale. I really like the AquaLift self-cleaning option but guess what? It does not work well. It is very frustrating!!! I would not recommend buying a Whirlpool oven/range. Low quality construction, features that work poorly, and poor online reviews. Another deal breaker would be poor customer service and repair service. Over, the Whirlpool oven/range is fair. The electric glass top does a good job cooking but keeping the glass top clean is nearly impossible. The oven does a good job baking BUT, the AquaLift self-cleaning does not work. I would recommend that consumers pass on the Whirlpool.

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I dont understand why they dont stand behind there product. What can be done to make these people fix there stuff? This is there product, if they cant do it right, then find a new job!