We bought a Whirlpool cook stove with a black top in 2009 and this year, in 2011, while cooking a pot of stew, the stove top burner began to make loud popping sounds. When I went to check it out, there was smoke coming out from under the pan and pieces of glass that had exploded out in small chunks. When calling the customer service line at Whirlpool, they told us that it was no longer under warranty and could not be of help. Their only explanation was that they would only cover a new stove top if it had cracked or broken this way when putting a cold pot on a hot burner. They said their technician could tell if this was why the shards of glass were exploded from the burner.

We purchased the Cabrio washer and dryer due to the companys past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or thats the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.Our tech quickly repaired the unit but this failure disappointed me to the point of contacting Whirlpool. Thats where I came upon this site and saw the multitude of complainers with the same type of problems and some that are worse than ours. Our purpose in this review is to add to the 1100 or more reviews that report the same kind of issues. We are now in the same mindset as the 1100. Will we ever buy another Whirlpool? Probably not, especially since it doesnt look like Whirlpool wants to stand with their customers to make it right. Customer support is just as important to us as the reliability we seek. I would much rather spend a bit more in the price than replace or repair the unit after the purchase. A little economics lesson for our friends at Whirlpool is that if you abandon your 1100 customers you will save about $440,000.00, but those 1100 will tell everyone they know of their problems with that product and as a result many thousands will never purchase a Whirlpool. So if we all influence 5 of our friends not to buy, then 1100 X 5 = 5500 people X an average price of $800 which equals about 4.4 million dollars of lost sales. Seems like a no brainer to want to stand behind your customers. We dont believe that any washing machine on the market should fail after a few months to 2 years. These products should be built to last many years and the maker of these products should have that goal.

We bought a whirlpool water heater about two and a half years ago and started having problems with the pilot light going out. The gas company said that these have been recalled but he was wrong its the 2005 year. Sure we will have to buy a new water heater soon.

No matter what I do after I wash clothes on quick or deep water cycle or even running the cycle over again, the clothes are left with soap residue. This is very annoying, particularly on dark clothing because it stands out. If I could start over, I would purchase a washer with an agitator. I watch the clothes as it goes through a cycle and the clothes stay in the same position...no wonder they dont get clean. What a ripoff!!

We purchased this washer on 2008-04-27. It ran okay until a few months ago when it began making strange intermittent noises. This is now happening more and more often. I reviewed a lot of websites and see that this is a common occurrence for Whirlpool Cabrio washers, and Whirlpool will not stand behind it and make it right. Im going to write them a letter mirroring what Im saying here, and remind them that other appliances in my house are coming due for replacements or upgrades. Whirlpool and its affiliates will not be part of those upgrades going forward. I have no patience or tolerance for expensive **, which is what they put out here. I will have to purchase a replacement washer since this seems to have two major areas of failure, both extremely expensive to repair. I might check out Roper and see what they have--its apparently very well rated by the folks that work on these things.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

We have had this washer for a year and the longest it has run before breaking down is 3 weeks. Since it takes longer than that to get a repairman out to look at it and another 2 to 4 weeks to get parts, it has run less than half of the time we have owned it. This thing is a hunk of junk. Dont ever consider purchasing one of these lemons.

This washing machine has been nothing but a problem from the beginning. Theres always something wrong with it. Things that cost so much should last much longer than a couple of years! I have to clean out the drain about every 3rd time I use it or it wont spin out as well.

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

My complaint is basically the same as all the others. Clothes do not come clean in my brand new Whirlpool washer. Ive had two other Whirlpools, and they were fine. This one, however, is a piece of junk. One of the main problems is that the washer is designed to use only lukewarm water, even on the hot setting, it does not use hot water. Another problem is too little water. Another irritating factor is the constant locking of the lid. Another problem is the constant starting and stopping of the agitator. This cannot be good for the motor. Im at the point of giving away my new washer which Ive had for exactly one week. This is a totally inferior product, and I feel that I have been really ripped off.

I purchased both the Cabrio washer and dryer because my dryer stopped working, it was old, and I knew that soon the washer would too, and wanted to modernize my set -- it was my moms old set. I was thrilled to get it delivered and should have had the delivery man from Lowes take it right back, when he told me they had just come from picking up one from another lady who was thoroughly dissatisfied with hers.Well, it didnt take too many washings for me to understand why that lady was upset! I really wish I had done the same thing! EVERY load of dark clothes have to be wiped off to get off the disgusting wet lint thats all over the clothes! Thats been going on since DAY 1! In every load, the clothes do not get completely wet and I thought I had combated that issue by having a pitcher of water always available to pour onto the load, so the sensor will add more water... That doesnt work, I now see!!! I just noticed last night lots of wet lint was on my fabric shower curtain liner, and I was thoroughly upset! I just never feel as though anything I wash gets clean. I truly wish I had come across this site BEFORE I purchased my set, and I would never have done so. Is there ANYTHING that can be done for people who have purchased these horrible appliances?

I bought a Whirlpool dishwasher in 2008 from Best Buy and purchased the extended warranty through Best Buy. First of all, my complaint is not with Best Buy (model # DU1145XTPBA). I have had nothing but trouble with the unit not filling with water, being noisy, and other problems. And then, my intelligence is insulted by these independent contractors, who are supposed to be appliance repair specialists. I found that far from the truth in most cases. They have a list of patented things that the consumer is doing wrong: not having a hot water heater next to the unit, using too much detergent, not loading it properly, and on and on. They must think we are idiots. I always would run the water from the sink till it got hot before filling. And I am a miser so I use less detergent than what the manufacturer or the detergent package says. Anyway to make a long tale short, it started leaking last week, so I assumed the door seal or some other such thing. But lo and behold, the door is rotted out at the bottom. The black finish has bubbled up and the metal is actually rotting away. I am from up north and it looks like my old Chevy 2 Nova rotted out. I called Whirlpool and spoke with several people and supposedly someone in management. They were, of course, sympathetic but offered no assistance or explanation. They offered to send a factory authorized repairman to replace the door at more than the cost of a new dishwasher. Are we that stupid? They never offered me a voucher for a discount on a new unit, which I am going to have to buy. I would not have accepted it anyway, as my last few experiences with Whirlpool have been dreadful. I will never buy another Whirlpool anything. The name used to stand for a quality product that you could depend on. But now it is like most things are offered to the consumer in this throw away society. And as long as we keep buying inferior products and only expecting them to last a few years, I am afraid that is what we will continue to get. Be vocal and let them know how you feel, even though they are probably yawning on the other side of the phone. They are without compassion and could not care any less. They are just looking for a paycheck and have probably heard a hundred complaints like mine, so its water off the proverbial ducks back. But when its their own job in jeopardy, perhaps they will start passing on these complaints to someone who will be willing to listen. Its a very bad experience and I will never buy Whirlpool again.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

Because the lid was not thoroughly covered, painted and sealed, it began to rust within first year. When I contacted Whirlpool about this - they were not only rude, but will not support quality issues with their products. They basically said they did not care and even acted like a consumer should expect such things! Actually said because its subjected to high moisture levels. WRONG, I do NOT just expect rust. It only formed due to poor quality paint job and was not cured correctly. My Kenmore washer and dryer both, were 25 years old and had zero rust and still functioned when I replaced them with these Whirlpool. Its frustrating that there are no quality, American made products anymore.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

I am very happy with my Whirlpool appliance- oven. Ive had it for almost 5 years, with hardly any issues. -Its very user-friendly when I need to program any cooking instructions. Both the elements & the actual oven cook everything to a perfect.

This dishwasher, compared to my old one, is very quiet but does a very poor job of cleaning. I now have to prerinse most all items. The silverware rack leaves many dirty items such as peanut butter off a knife. I probably waste more water on prerinse than what is saved by the washer.

I hate my Cabrio units. Dont waste your money on these machines. I stay frustrated because I have to work so hard doing my laundry. Clothes not clean, laundry liquid on clothes, parts of clothes not even wet, debris left on dark colors from spin cycle, lint all over dark clothes from dryer! Mad in Texas.

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!

I have a Whirlpool refrigerator model number wrx735sdhz and its been a lemon since I bought it. The ice machine totally backs up and the Chute overflows and Im always scooping ice out. Had another technician out today. He saw my frozen sour cream download Frozen pickles and everything else Frozen. Then because I had to have the ice maker replaced in March and it did nothing for the unit he reports back to A Plus Appliance that theres nothing to be done and he says his diagnostic tests come back that it is fine. Im going to post a very negative review about them. Lowes told me that if he would have reported differently they would have given me a voucher and refunded my money. So have another Appliance repairman come in tomorrow.I bought the extended warranty and so far its gotten me nowhere. As many times as Ive had to unclog it and throw away food I could have had technicians out here hundreds of times for this defective refrigerator. Plus on the two service calls I had they said that there has been numerous complaints about this model and the ice maker and freezing over. I have thrown thousands of dollars of food away over the last 2 years. Lowes extended warranty has got me nowhere.

I paid for an extended warranty. Dishwasher not functioning properly- it stops mid-cycle. Had a tech out twice who insisted nothing was wrong. Extended Warranty customer service refused to honor my claim. Will never buy another Whirlpool product again. And buy an extended warranty! SAVE YOUR MONEY!

Whirlpool Gold french door refrigerator. Ice maker stopped working and freezer stopped freezing. 888 complaints on these and they deny a problem.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

I bought a whirlpool 40g gas heater with the Honeywell gas valve. In 5 years Ive had to replace the valve two times. Thankfully the valve was under warranty both times. Our old water heater was Twentynine years old before it started to leak, this new electrical diagnostic high tech gas valve keeps breaking showing a overheated error and the only way to fix it is a new valve that only Honeywell sells thats well over 100$. Talk about a scam!!

I bought a Whirlpool Gold refrigerator in 2010 from Lowes. Within months it had a Freon leak and Lowes had to replace it. I had bought the extended warranty. In 2011 a part had to be replaced twice due to excessive noise. Then the freezer got frost buildup on a coil in 2012 and again in 2014. I called Whirlpool and asked if they would pay for my next 3 year warranty. They said no, it was my responsibility after the first year. I would never buy a Whirlpool product . Do research, Whirlpool makes several brands.

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

I absolutely HATE my Cabrio washer/dryer. I cannot get the mold smell out of my clothes. The clothes come out dirty and smelly. I have no idea what to do about it. It was a huge sacrifice to purchase these and a complete waste of my money. Whirlpool - please stand behind your products and take it back! Worst purchase Ive made in years.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

We are having our second major issue with our Whirlpool Refrigerator Model WRF757SDEM but unfortunately at 1-1/2 years old, it is out of warranty. Although the certified repairman says that the issue with the thermostat is a known issue and the company created a whole new part to fix the problem, there is no recall. Customer service was lousy. They deny any know issue (again, they created a new part they will sell us to fix the issue) and they mocked us for not buying their warranty after having the first problems with their fridge. This new problem will cost over $300 to fix. Why is there no recall if they knew about the issue?

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

Purchased washer 01/20/2012 after prior bad experience with washer, purchased from Sears. The washer is two years old and began making an awful noise and quit spinning the clothes dry. I too have had problems with getting service and cant see spending $500.00 for repairs on a washer that cost me $653.81 to purchase. Whirlpool and Sears better take their head out of their bum before the completely decimate their customer base. Why arent these problems being fairly addressed? It says a lot that your original warranty is only a year and any additional warranty is cost prohibiting. Save yourself some money and frustration and buy the old fashioned top loaders with standard agitation. AND WHIRLPOOL CAN AND SHOULD BUY A VOWEL AND REALIZE THAT IF IT DOESNT WORK IT ISNT MORE EFFICIENT!!!

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

We bought a Whirlpool French door fridge model WRF989SDAM00 in 2013 and were impressed by how it looked in our kitchen. Its December 2015 and things have started to go wrong. First the freezer stopped freezing items completely and found out that ice had built up on the cooling tubes inside the rear freezer wall. Had to be taken apart and thawed with a heat gun. Now the freezer freezes on and off and the ice maker is not making ice properly and leaking all over the left side of the fridge. Went to Sears {place of purchase} and we were asked immediately if we had purchased the extended warranty. We hadnt and were told Sears could do nothing and that these newer fridges have a tendency to have trouble within the first couple of years and thats why they recommend the extended warranties. Really a $2500 dollar fridge a couple of years? Had a local appliance repairman look at it and he said the compressor was bad. $500.00 to fix. Boy do I regret buying this thing. These big companies just walk all over us consumers.

I have had an extremely frustrating experience with Whirlpool refrigerator WRT311. It broke after 6 months. So far it has been diagnosed twice with a faulty compressor and leaking coolant. Whirlpool will (seemingly) never replace an appliance--even if it makes no sense to keep trying to fix it. This is a $600 refrigerator! I cant imagine how much they have spent in repair costs. They simply send a service tech time after time, jerking the consumer around with no regard for what we have to go through to arrange 6 tech visits, some of them multiple hours long. Yes, we have had six tech visits, for a total of 10+ hours, and six weeks living with a broken refrigerator. As well as 30+ phone calls, hours on hold, etc.The refrigerator is loudly throbbing away after being refilled with coolant twice, and is still leaking coolant. Are they hoping the customer just gives up and buys a new appliance on their own? I wonder about the many positive reviews of their appliances: Are they fake? Are they churned out by Whirlpool? I have no confidence in this company. They are inept, if not crooked, and I would advise buyers to beware of poor quality and extremely poor warranty and consumer service.

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.

Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didnt leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!

This refrigerator is only days old and I realize the mistake that was made in buying it- it is far too noisy! When it is running I can hear it in my basement- sounds like a car in my driveway idling with no muffler!!! And when it stops running, it gurgles loudly for 10-15 seconds. Dont even start on the door being hard to pull open after the door was recently opened.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

Just like many before me... Renovated my kitchen. Had my model WRF767SDEM purchased from Lowes (not much help either) in my garage for 2 month before plug in. After 3 months upper part did not cool, lost food to spoil. Call WP. Tech came. It took 3 wks for part to be replaced and worked for a month. Now we are waiting for a new part to arrive for the second time > Tech Stated it is a known design defect issue by Whirpool. (But units still being sold everywhere.) WP Should recall this units and stop selling them!! IT IS A LEMON FRIDGE. Do not buy!!! I wish a law firm read all of these complains and make this a class action suit out of this, It will be the only way Whirpool can be held responsible to Us the consumer!! Yes I am mad after $2600 wasted on a POS fridge and a deplorable customer service!!

Whirlpool Cabrio WTW5600XW - Bought the washer/dryer set on May 13, 2011. The dryer has not given me any trouble. The washer on the other hand has been awful! From the very beginning, I noticed the washer was not getting my familys clothes clean! If one of my children had gotten anything at all on their clothes, I would have to wash about 5 items of clothing to even have a chance to get it clean! Doing this did not always work! I usually send my really dirty clothes to my mother for her to wash in her old style washing machine with an actual agitator! They always came out clean when she washed them! Also, please do not attempt to wash comforters, sheets or any bedding in this washing machine. It does not clean them! When you take them out, they smell worse than when you washed them and have wet and dry spots all over! Oh, and they are still dirty! It is now May 8, 2013 and my washing machine does not wash or agitate anymore! I called Whirlpool and they can only offer 2 options. A repairman for Whirlpool in my area will come out for $129 to diagnose what is wrong. This price does not include parts or labor! My other option is a flat $300 where this will pay for everything along with a 1 year extended warranty. So with the $300 option, this will put me paying about $1,000 for my washing machine! This is ridiculous. My washing machine is only 2 years old. I should not have to be repairing already! Do not buy this washing machine. If you do, definitely purchase the extended warranty and be ready to use it!

My husband and I purchased a Whirlpool over the range microwave in 2005, model number MIX155XHPT-1 and serial number TR S 30 32419. At first the top vent broke then the opening side broke off. Then the whole side of the closing door broke off. Now the whole door wants to fall off. I would have never expected this from Whirlpool, but it happened.

This washer started out to be good. Its only 5 yrs old. We began to smell an odor. Went to Lowes, spoke with someone in appliance dept. Purchased something for washer. DID NOT WORK. We have tried bleach everything. Our clothes smell. I have skin rashes and I think it is related to mold and mildew. Called the service center. They said could be a sock stuck around the tub area. They need to recall this washer. We spent a lot of money and it has ruined everything. Cannot get the odor out. We cannot afford another one. There is black mold around the rubber lining when you open up the door.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didnt hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.

Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.

We purchased our first Whirlpool product, a washer, model WTW4800XQ 2 years ago. Started having problems with the clothes dripping wet after the wash cycle. Turns out the 2 year old washer needs a shift actuator and a wire harness that will cost close to $400 and take a week to obtain! I have had Kenmore appliances for the past 35 years. Ive never been disappointed it their performance or longevity. Each appliance lasting 15+ years and in the case of my fridge, it lasted 30 years! I am very disappointed in Whirlpool and WILL NEVER purchase another whirlpool product.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

I bought a front loading Whirlpool washer a few years ago after having my old top loading Kenmore for 25 years. It seemed okay, but I did always have to leave the front door open and it always smelled musty, which was of some concern. My clothes never smell totally fresh. The biggest current problem is that several months ago it started with a failure code, alternately would stop without draining, wouldnt fill, or wouldnt drain, and ultimately ended up flooding my basement. So we called for service and they replaced a sensor and said these machines seem to have a lot of service issues with sensors blowing and motors dying. So I paid them that time. Now its a month or two later, failure code again, calling for service one more time. But if it costs too much I will join the legions of dissatisfied Whirlpool customers and will switch to an upright competitors brand.

We bought a Whirlpool refrigerator/freezer from Lowes 4 years and 11 months ago. It apparently sprang a freon leak somewhere... repair person cannot tell until they take it into their workshop which will cost $300 - 400 just to find! And then there is a strong possibility that the compressor is toast. I called the company and they were not willing to help out at all. Why should a refrigerator only last 5 years (technically less)? I am not buying another Whirlpool and am looking for refrigerators that have a longer warranty on their compressors - LG which has 10 years! Whirlpool cant do that????

My oven was a lemon from day one. The light bulb would not light, the oven would not come on. Had the repairman in cause it was under warranty, he replaced the gas valve. A month later the same thing happened, the oven did not light. Have been putting up with this for a little over a year, it is finally off warranty. Same thing happens, you go to cook something and it will not light, then the oven door broke! We had to pay to have a new hinge installed. Whoever heard of a oven door breaking? I have had ovens 40 years old and they still work and the door doesnt break. Needless to say, my oven is still doing the same thing, lights sometimes and other times does not. Called Whirlpool several times, they are nasty and wont stand behind anything. Customer service says there is no lemon law for stoves. I will not ever buy another Whirlpool anything and that is not a threat but a PROMISE.

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

I bought a brand new washer from Home Depot, Whirlpool 4.3 cu High Efficiency Top Load Washer to be exact. It hasnt even been 90 days and it started to make the loud, horrible noise so we had someone come and look at it. Apparently the transmission blew and the oil leaked all over my tile floor. I work full time and I do laundry only on the weekends and there is only two people living in the house so you can imagine we do not use it that much. I went to Home Depot first and since it was past 30 days we had to called Whirlpool direct. The customer service is horrible. I thought since the transmission blew, they would replace the entire machine since that is the brain of it. NOPE! They said to replace the entire machine and give us a new one, it would have to break 3 times. Are you kidding me? They did not offer to reimburse the tile damage or the amount of money I had to spend at the laundromat. Not to mention its been over a week and the guy still has not come out and fixed the transmission. It would not be a big deal to me if the hose broke or something simple, but imagine if you bought a BRAND NEW car and the transmission broke 60 days after you bought it. You would take it back to get a new car. The customer service line could not care less about the issue. I spent over 2 grand in appliances from Whirlpool and I will never buy their product again because of the customer service and the fact they did not want to make the situation right. I just bought the machine brand new for a reason!

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!

My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.

I purchased for over a thousand dollars a whirlpool propane hot water tank. Three months later the safety heat thing that turns it off is defective yet I have to pay for shipping on this. Then again every three months. Its been a year and a half and the damn thing just blew up and almost took my house with it. I paid for a product that works not one that needs replaced yearly. But do they care? Nope. 2 weeks before someone can even look at it. I plan on reviewing until whirlpool isnt purchased by anyone again. This is a brand that was supposed to be quality, instead its just a scam!

First my pump went out on a 4 month old washer. Had to wait several days for them to fix it. My washer worked for two weeks and same problem. Its been over a week and the service man cancels then shows up and tells me pumps out and can get one for several weeks. I cant stand them still not fixed.

Sounds crazy, but the outside of my stainless steel door is all dented. I live alone and one day noticed that it looks like someone body slammed my fridge. Is there air in the door panels that could be escaping or something like that? Anyone hear of this?

Purchased a Whirlpool Dishwasher in 2017 as part of a kitchen remodel. I have always had General Electric appliances, and shouldve never changed my brand. I had to have this dishwasher fixed a month after purchase (this shouldve been a clue that this was a lemon). Fast forward to two years, I know have to turn the power off to the dishwasher after 3 uses otherwise it stops running mid cycle and the re-set lights blinks. Ive had a repair person take the thing apart to try and find the problem (at the cost of $250) with no luck. The repair person contacted Whirlpool to see if they could help troubleshoot, the response he received was because it was no longer under warranty they wouldnt even answer his questions, hows that for customer service????

I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the HUGE mistake of buying the same model for ease of installation thinking that this would be a typical issue. We purchase another duplicate model in April of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another Whirlpool appliance.

My 2-year-old Whirlpool Gold Series model replaces a 20-year-old Roper. So far it has exceeded expectations for low noise and useful features like validated Sani-Rinse. Has all the normal features plus Eco-Dry, Sani-Rinse, delayed start, five levels/cycles of cleaning, and hi-Temp wash. Fits where the old Roper used to be and handles a full load of dishes with room to spare except Thanksgiving, which takes two loads. Smooth black front with touch buttons and blue lights. Looks nice. Using Sani-Rinse seems to take a long time, generally around 3-hours for a full wash cycle. Besides being ultra-quiet, the unit is very energy efficient earning good Energy Efficiency and water efficiency ratings.

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!

We purchased a mobile home in 2008 that had all Whirlpool appliances. The microwave quit working 2 times before the warranty was expired. They paid to have it fixed. After the warranty expired it quit working again when it was about 3 years old. I called the repairman and he said it might be the most expensive part in it, so it would probably be cheaper to buy another one. I had to buy the same model because it was a built in microwave and I couldnt find another one to fit. It quit working about 2 months before it was 2 years old. I called the company and they were polite but said they couldnt do anything since it was out of warranty. I have been through two of these same models in 5 years. It ought to be against the law to sell such junk.

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

We purchased a Whirlpool gas range on 12/3/11. It was to be delivered later that month and days before delivery we received a call the stove was damaged. They asked if we wanted it and could get it at a reduced price. We said no, we wanted a new one and that one was delivered on 1/4/12. This stove has had many service calls to fix the ignite for the oven. The ignite and a circuit board for this problem has been replaced many times. The smell of gas in the house is terrible from the many times you try to light the oven. This problem has happened many times when a family event was going to be done (Thanksgiving, making Christmas cookies). It is also very poor advertisement for the company and stove to have this happen when there are so many people around. They will have a tendency to spread the word by mouth. PS: When we called (12-13-13), the woman stated after 4 calls for the same thing there should be a replacement or a refund of money (All the calls have been for the same thing OVEN IGNITE and GAS SMELL).

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

Apparently the planned obsolescence period for Whirlpool ovens and microwaves is 11 years. Last month, we had to get the oven repaired, and now the microwave has stopped heating. Coincidence??

Whirlpool has always been a quality product in my household. I had Whirlpool microwave prior to the one I recently purchased. It lasted 10 years and was used frequently and always on daily basis. It worked like a dream and I would never purchase any other brand!

I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says its normal for this model and calls to Whirlpool customer service say just live with it. Hard to believe Whirlpool considers this acceptable performance in a new model.

I have had my Whirlpool Washer for many years. It agitates well and my clothes are always clean. They are easy to dry. The wringer wrings out all the water, yet they stay damp for ironing. You will love this machine. I am happy with it and hope it lives for a very long time.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

Gas control not working. I have replaced the thermostat twice in three years. Now, the hot water tank pilot will not light. The igniter works; a new thermostat has been properly installed, and the pilot will not light. The gas is on, and the tank has functioned. I just want a new gas control.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, serial #HR14602963) from the electronic appliance store called SuperCo, located at 17523 Colima Road, City of Industry, CA. Within around a month, we noticed that things kept in the refrigerator all showed weird phenomena; raw eggs were frozen inside the shells and ice is frozen on food and utensils stored, not in the freezer, but on the fridge side. At the same time, all food kept in the refrigerator turned bad easily, especially during summer time. Cooked food went bad and had a bad smell within just three days of being kept in the fridge. Also, the ventilator-like part on top of the fridge (the part which released cold air) had ice frozen around it from time to time.Obviously, the fridge was not working, as the freezer was not cold enough and the side was either making food turn bad or causing ice to freeze on stuff kept inside. The temperature seemed to be extremely uneven inside. We then asked SuperCo for repairs or a replacement, but they refused and referred us back to the manufacturer, Whirlpool. Repair services have been called three times on 2012, according to the paperwork records I have: a) on 5/31/2012, bad damper was broken and replaced; b) on 6/7/2012, (according to paper records from SuperCo), replaced parts; and c) on 6/20/2012, turned ice maker off and cleaned (the hand writing was hard to read).Then, around December of 2012, after the services, we experienced another great problem with this fridge again. When ice cream was kept in the freezer, they appear to have melted and my brother suffered from diarrhea after eating the ice cream. The ventilator-like part on top of the fridge still had ice frozen around it. We then took pictures as fresh vegetables kept at the bottom drawer of the fridge had ice frozen on it, too. I finally emailed Whirlpool through their official website on 2/7/2013 and asked for a new fridge replacement based on the Lemon Rule. An e-solutions specialist, Judy, replied that the product was warranted for a specified time period for repairs, not the replacement of the product, and Whirlpool declined my request for a replacement.Repair service was then requested by me for the fourth time, through email. On 2/21/2013, this fourth repair company came and checked the fridge. After a detailed inspection, the technician concluded that some parts of the fridge needed to be replaced, one of the parts called the thermostat. Strangely, after he called his company, he changed all that he said before and claimed that the fridge was 100% working and that no repairs were needed at all. Even when we showed him the frozen vegetables from the fridge side that we got recently, he insisted that the fridge had no problems at all and left.The way Whirlpool responded to my request was extremely disappointing, with their refusal to replace the fridge after three complete repair visits, and the fourth visit changing the inspection conclusion with no reason. Of course, the disappointment is greatest with the extremely bad quality of this electronic appliance. As of this moment, my fridge could still not keep food well and is causing us bad health. I think the only way I could go to now is to take action against the company for the lemon refrigerator, for breach of warranty, and maybe fraud.

Bought this model from Bad Boy in 2006 and just after the warranty ended the problems began. We kept getting the F1 error code so with a little internet research we found it was a known problem with Whirlpool. I contacted them and was told they knew nothing about this issue being nationwide, however I emailed them copies of the complaints and responses. They sent out a technician who had to replace the motherboard free of charge. Next issue was a loud noise coming from washer sounding like a jet plane taking off. Hubby ripped machine apart to find the bearings blown apart and in tiny pieces. We ordered new ones and also found that when the new ones arrived they came with a tube of grease and a sealer to use so water would not get in later and cause more problems. Funny there was no sealer on the original bearings.Next the lid lock finally failed, ordered a new one but did NOT install it back into the machine, now it sits beside the machine. In case it fails again we will have total access to the laundry this time. Finally the UL error code keeps coming up. I refuse to put any more money into this machine again so I am allowing hubby to fix it if he chooses, whichever way he wants as long as no money is involved. So right now we have bungee cords holding the suspension rods tight to help with the uneven load code coming up all the time. Personal thoughts - DO NOT BUY WHIRLPOOL washer/dryers. They are crap and the company just does not care and they try to lie their way out of repairs if people have not done their homework.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????

Whirlpool Energy Smart Residential Electric Water Heater - On top of this water heater is a junction box. If it goes out, so does the water heater. I am on my fourth junction box, at my expense on three of them plus the electricians bill times two. They finally sent me one free!

My refrigerator is 6 months old and already has rust and leaks. I am told it is because I live too close to the beach. Do not buy their sub-par products which come along with absolutely awful customer service. Will never purchase anything Whirlpool again.

Chris from Whirlpool contacted me the same day that I filed my complaint. He offered to replace our water heater at no charge. We will pick up our new water heater this weekend and install it. Hopefully, it is designed better than our current water heater.

I purchased a Whirlpool washing machine (new) in 2004. From the beginning, I had problems with the spin cycle. I phoned Whirlpool. I paid for service with no reimbursement. With the costs I have had for service, I could have purchased 2 machines. I have had to go to Laundromat to do wash then come home to dry. I have for 30 years only purchased Whirlpool large appliance. My washer and dryer were always refurbished but they were Whirlpool. I have had a (refurbished) Whirlpool dryer since 1997 with one (1) service call. However, this wash machine, purchased new, has been a money pit and a piece of trash with Whirlpool only giving lip service when calling. Also, going to the Laundromat, I have been amazed at how many individuals I speak with are there doing wash because their Whirlpool washer, mostly even newer models than mine, do not work! And they have the same story. There’s no service when you call. Shameful Whirlpool! Buy your parts from us. Maybe your credibility could be restored. But I will never purchase your Whirlpool or other names under Whirlpool! When I do get another washer, yours will be put on my front lawn with a large sign of your disgraceful products and service!

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

Error f1e2 error. Washer less than 2 years old.

We purchased a WHIRLPOOL appliance 1.5 yrs ago. Approximately 7 months after purchase, the refrigerator began making a high pitch whining noise. We contacted WHIRLPOOL who sent out a mechanic who really appeared to not know much about the product. He made some sort of bogus repair and call himself fixing the problem. Well, a few months later, same problem... same noise. Now we are asking WHIRLPOOL to help and theyve done NOTHING. Now we are fighting between LOWES and WHIRLPOOL to fix our problem. We spent $2,000 on this appliance and I feel like we purchased a LEMON refrigerator. Did I mention the ICE MAKER seems to be the keen problem. I will NEVER purchase another WHIRLPOOL appliance. Im SO done!!!

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.