I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

On 2-26-13 I received my new Whirlpool Refrigerator, Model WRF989SDAE, KSN 4191832, 28.6 cu ft, french door for a price of $2500.00. November 2014, refrigerator stopped working. Though it was not under warranty any longer, the repair company advised me that the problem was a warranty item and repaired it at no charge. This process took several hours of work by the repairman and two visits. He advised that this is an issue with the refrigerator and Whirlpool is aware. Now, May 2015, only 6 months later, ice is building up on the back wall of the freezer and the freezer is running constantly and very loud. Bringing in repair person, hopefully before it stops again. Appears to be related to the initial issue. I cannot trust this refrigerator and would highly advise everyone not to purchase a Whirlpool refrigerator. Refrigerator needs to be replaced, not repaired.

Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

About two months ago the washer starting stopping and the UL light continued to come on during every spin cycle. So I would adjust the clothes and start it again. So I decided that I should call a certified serviceman to come out and access the problem. Today a certified serviceman came out to access the problem. After about twenty minutes I was told the tub needed to be replaced and the cost and labor would be $600 or more. I do realize that the washer is about 8 years old but to completely need a repair like a new tub. I am very upset and have no idea what to do.

Replaced an old water heater with new Whirlpool 40 gal. short natural gas water heater N40561-403. Good instruction, very clear directions. Also purchased at Lowes was a Utilitech universal gas water heater installation kit. The nipples provided in the kit screwed very loosely into cold water inlet and hot water outlet. I used teflon tape and finished the installation. When I turned the water on both fittings leaked. I couldnt tighten the nipples any further so I shut the water off and drained the tank a bit and reinstalled the nipples with at least 8-9 wraps of teflon tape. Im not sure if that is normal or if nipples were under size or if the cold water inlet and hot water outlet were larger dia. than normal. FYI.

We use a Whirlpool Washing Machine and it is one that came with this apartment provided to us by our employers. My parents had a Whirlpool Washing Machine too and they have had no problems since I have known them to use a Whirlpool. The Whirlpool that we are using has been very reliable in the past 3 years we have been using it. No issues whatsoever! The clothes do come out clean, so it does it's job! It is a top loading washing machine as opposed to the newer front loading ones. I have not used a front loading washing machine, so I do not know how it compares to them. The settings on our Whirlpool are basic and very easy to use. (If you know what you are doing, of course). LOL! Reliable is the word for Whirlpool!!

I purchased a Whirlpool washer (WTW4800Q) in November 2011. Already, it has rust in the tub. The warranty does not cover this. I never really liked the thing since I have had it. It takes much too long. Lid locks and then starts over. Also, warranty is not good. I wouldnt ever buy their product again and suggest no one else should either. I loved Maytag before Whirlpool bought them out. Im putting this one on Craigslist and buying a real washer, a Speed Queen! Yes, Speed Queen has all metal parts and makes a home washer. Just have to find a local dealer. They are there.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

I bought a new Whirlpool French Door bottom-freezer refrigerator at Lowes in September 2010. I started seeing ice form in the bottom of the freezer compartment in July 2011. I cleaned it out, thought maybe the door had not sealed good. In a few weeks, it had formed again. I checked for leaks at ice maker. I noticed a condensate was also freezing on the back wall. I called Whirlpool in October 2011 to see what could be done, since the problem began before warranty had expired. (The warranty expired in September.) I was told by 3 different Whirlpool reps that they would not cover any of the costs of repair, but they suspected it was the auto defrost system and they would be glad to line up a repair person.Most of my appliances over the last twenty years have been Whirlpool, and I have had good service out of them other than a microwave that had a recall and that Whirlpool repaired. I was shocked that Whirlpool would not back up their product any better than this, especially since it is one of their higher-end models. Im not sure why Whirlpool has a customer service (or disservice) line to call. They were very uninterested in helping me. I can call my own repair person. I was insulted by the manner that the helpline personnel spoke to me. My experience has convinced me to try a different brand other than Whirlpool for all my future purchases.

The Cabrio is the absolute worst washer that Ive ever owned! No matter what combination of setting I use, my clothes come out dingy, all twisted and wrinkled, and full of lint and detergent residue (I use liquid detergent made specifically for HE washers). Every setting runs for over an hour. So much for high efficiency! What it saves on water it more than wastes on electricity!! More often than not, the entire load becomes enveloped in one of the items to create one huge ball. A t-shirt stretched to encompass the remaining clothes into a perfect sphere! When that happens, some of the laundry in the middle of the big ball is barely damp. The dryer is just as bad, even the towels come out wrinkled. How is that possible? And again, it takes over an hour to dry a load.Whirlpool customer service is awful. When I called to complain, the agent began schooling me on how to wash clothes. Im 66 years old, Ive washed a few clothes in my lifetime and have always prided myself in my white whites and bright colors. I have a new house and the builder provided all the appliances. Based on my past negative experience with Whirlpool products and their customer service, I would not have purchased Whirlpool.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

My Whirlpool Cabro washer does not get clothes clean. When I contacted the manufacturer, I was told that it is water saving. What kind of water-saving is it if it does not clean my clothes. I would think cleaning clothes require water. If this feature renders the product ineffective, this product should not be in the market.

I would say that the Whirlpool refrigerator is overall satisfactory and a good product. The size accommodates our refrigerator needs. Would recommend product to my friends and family.

Terrible! I bought the washer in December of 2010. We began finding holes in clothes in March of 2011. We found that we had a small crack in our dryer. After trying to fix it ourselves, the crack came back. So, we replaced the dryer. After we replaced the dryer, we began to find more holes in our clothes. It was not the dryer causing the holes, but our duet Whirlpool washer. We had several drain error instances as well. We have had the service repair man out several times for the drain error problem. Ranging from a Mardi Gras bead in the drain pump, to several baby socks to a large adult tube sock. Id say its been at least 7 times.We had finally had enough of our clothes, which I would estimate to be at least $500 worth of clothing, the service repair man said he had never seen anything like it. That was in November of 2011. They said they would replace the tub and drum system but it would take several weeks to get the part in, which took us past our warranty. After numerous complaints, Whirlpool offered the best they could do, that was to extend our warranty (6 additional months). The first drum was broken upon delivery, so another would have to be ordered. There goes another week. Finally it came in. We were all but assured the problem would be fixed.Two days later, same drain error code! 3 more socks caught in the drain pump! Took the socks out myself after watching them do it so I didnt have to call them out again and pay the fee. Next day, there were more holes in clothes! Called and and they said they cant get a service guy out for at least a week! That was all during the Christmas and New Years holidays! January 9th, the service repair man came and said, Yep, its the same problem. We need to replace the tub and drum again. The part would be guaranteed to be in by Friday, January 13th!Guess what? Today I got a call, the parts were on back-order and it wont be until January 24th until they can become available. Seriously? Seriously?! I have a family of 6. Me, my wife, a 8 year old girl, a 7 year old girl, a 5 year old boy and an 18 month old girl. The piles upon piles of laundry are limitless waiting for empty promises.In the meantime, we have had to wash essential clothes (school clothes, socks, underwear, etc.) at laundromats, and friends and other family members houses. Whirlpool doesnt give a care about any of our problems. I come from a huge family, as does my wife. Together, we probably have 100 family members. I will crusade against Whirlpool for any and all appliances if this matter is not fixed and their customer service is not better!

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. Ive noticed a smell in the past few months, even while using Affresh. Now, its making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, its not worth it to repair. More trouble looms for us. Whirlpool doesnt stand behind the product and as many complaints as there are, the washer shouldnt even be sold anymore! Never buy Whirlpool!

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowes - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever. Clearly a lack of clear communication and no respect for a customers time. I called Whirlpool to complain. Nathan, a supervisor was attentive. I requested a different company and was refereed to Appliance Doctor in North Hollywood. Rosa, the customer service receptionist at Appliance Doctor, is quite pleasant, professional and clearly wants to correct the numerous missed appointments that keep occurring with her Whirlpool appliance repair company. First repair appointment missed due to illness, next he came and did not really inspect the unit completely, and third appointment rescheduled nearly a week later due to a death in the family. No other repairpersons? I am certain it will be a car breakdown the next appointment. I have no patience for bad management because it is always an extension of bad ethics, which if you believe many of the negative reviews on this site Whirlpool and their various appliance companies appear to frequently miss the opportunity to engage within an honorable sphere. This is a new washer purchased only a few months ago. One technician mentioned it was due to overuse of soap/. The other technician was adamant that it was a sock stuck in a pump. Really? He did not open it up or even check the unit with any thoroughness. Error codes are enough. I was informed it would cost me and that this problem of the unit shutting the door and not completing the wash cycle was not covered by warranty. I informed him that I would call the manufacturer and insist on the unit being fixed. I did so and Whirlpool agreed to cover the repair. My schedule has been adjusted repeatedly to be present for these various service appointments only to have them cancel with a text. Bad business. I called Whirlpool repeatedly and was informed that socks must be put into a wash sack and no rugs with rubber backing. Again, my jaw dropped. What? I had an Amana washer and dryer for over 12 years and they worked great! So sorry I got rid of the Amana washer now. The Whirlpool is a piece of junk... Poor design and the fact that they are okay with such bad service has me calling around to other companies for a new washer and dryer set that will be on par with my Amana set. Whirlpool is clearly keeping these appliance companies in a brisk business with such abysmal technology. I am on the phone with another Whirlpool rep, Tracy, who is very attentive and helpful. The music playing while waiting, sometimes for 30 minutes, is similar to a film score, which helps calm the anger of time being wasted.

My Whirlpool is reliable, however it does not have a soaking cycle which I would enjoy having. It also has an unbalancing problem when speeding if I attempt to wash heavy loads on the extra large load cycle. However, it responds very well on large loads for heavy washing. Shortly after I got it the timing had to be replaced, but no problems since then. Overall pound for pound for the dollar it is a good machine.

The side-by-side with the lower freezer was one of my all-time favorite units Ive ever had. The capacity of the interior was expected to be better, particularly the freezer, but it was effective in getting to the items I needed. Storing was good, but the freezer had trays in the upper portion that I could see when looking down, as Im over 6 tall.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

They contacted me to replace the washer. And the uninstall/install will be at my own cost. Its more generous than I expected. I thought they would send another technician and make everything go back and forth. This solution does save my time. I hope the new machine wont have all the series of issues.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

I purchased a Whirlpool duet front load washer 1/2013 new from Lowes. In 5 yrs it is my 2nd washer of Whirlpool. After 2 1/2 yrs, the bearings have gone out, also every time I run the cleaning cycle, water leaks out under the washer. My boyfriend looked the parts to fix the washer, since I called Lowes concerning the warranty and its out. Cost to repair, just in parts would be around $400, I paid a lot of money for a product to last only 2 1/2 yrs. Such a lack of quality in workmanship. With these price, there should be better quality. Do not purchase a whirlpool. 2 washers for them in 5 yrs is not a great track record.

I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!

My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.

I am a retiree after 35 years and 5 months, the last 20 plus years on salary. I purchased a new Whirlpool washer on April 18, 2012 at Lowes in Tiffin, Ohio. The clerk said to take the receipt to Clyde to apply for my rebate. I was informed by a receptionist that we only get a rebate if our purchase is from Sears. I only went to Lowes because of the urgency and was not aware of this change in your policy. I consider this a real slap in the face after all the years of what I consider excellent service to Whirlpool Corporation.

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

Stay away from all Whirlpool products. The appliances are terrible (broke twice for different reasons within 14 months of purchase). Customer service wait times are over 90 mins and the technicians take over 3 weeks to get to the house and they dont fix it, they order the part and that takes another 3 weeks for it to arrive and the technician comes back. We bought an extended warranty and when the fridge broke a second time, they canceled the warranty and said they had the right to cancel it as it was in the contract. Terrible, terrible company. I work in the service industry and I am in shock that this company can get away with treating customers like they have.

Just bought Whirlpool refrigerator, stove, and dishwasher. So far, the icemaker doesnt work and so I have no water or ice in the fridge. After four visits from Lowes it is still not resolved. Going on since 11/16/18. After waiting three weeks, the dishwasher came, and lo and behold - it doesnt work. Now I have to wait for one to be ordered! TAKE A WORD OF ADVICE - WHIRLPOOL ISNT WHAT IT USED TO BE. DONT BUY IT!

Whirlpool freezerless refrigerator quit after 17 months. Bought it brand new. APPLIANCE INFORMATION. Merchandise REFRIGERATOR. Brand Name WHIRLPOOL. Model Number WRR56X18FW02. Serial Number U90502841. Highly disappointed!

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

Whirlpool Model WDT920SADM0 Dishwasher. We built a new modular home so Abraham Builders ordered all my kitchen appliances in 2014. We did not move in and start using the appliances until June, 2016. Here is what happened during the first 6 months: 1) Would not dissolve dry soap or packets as there were still particles and plastic in the dispenser. 2) Dishes were not getting clean and were spotty. 3) Would not dry dishes, ever!!! 4) Parts would keep popping off as we would find them on the bottom or hanging down. 5) Final straw was this morning around 4 a.m. (12/4/16)... woke up to the smell of wire burning in the house and discovered it was coming from the dishwasher that we had put on delay wash that night and when we opened the door, smoke came out from inside!!Since it was past purchase warranty date, we had no warranty and the builder would not return any of my calls on any problems and the manufacturer of my house closed the factory. Needless to say, we now have to spend another $900+ for another dishwasher! Not happy at all about this Whirlpool model and would not recommend it.

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

I bought Whirlpool refrigerators around one and half year ago. After 1 year the light of refrigerator was broken. I was contacting customer service and arranged the fix. However, the contractor never showed up. After I making the call several times, I gave up finally. The repair is really bad experience!

Bought Whirlpool refrigerator in October 2014, model WDT710PAYH6. Ice maker never worked right and then started leaking water. A month later it is still not fixed even though it is supposed to be under warranty. I bought a Whirlpool dishwasher and stove at that same time -- both of those needed to be replaced right out of the box! Called Whirlpool and they wont replace. Only referred me to a different repair company. Meanwhile it is leaking all over the floor. Now I see all these complaints for the same issue, yet the Whirlpool rep says they know nothing of this problem! I have a brand new Whirlpool matching microwave that sits uninstalled. I am wondering if I should even bother. I bought expensive new appliances to avoid the hassle of older items possibly breaking down -- and I have never been more frustrated in my life.

I have no problem with Conns. My complaint is with Whirlpool for making such a terrible machine with the Cabrio Washer. Its a piece of junk.Fortunately, I bought the extended warranty – which was used many times to replace computer modules and pumps. Now that the warranty is out, once again the machine is doing the same thing. Bad codes, not filling, etc... Some cycles you cant use it at all. The cleaning cycle is never ended (literally). I am debating on having it fixed or just getting another machine.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

Within 5 years, this is my experience: A broken brand new Whirlpool fridge after 6 months of purchase; a broken oven that needed repair after 1 year, and today, the oven door just shattered in pieces after I heard a loud noise from the kitchen, almost injured the kids. And guess what, I just returned a new Tilt-Head Stand Mixer KitchenAid that wouldnt stay in place; the head keeps on tilting and would not stay locked. After being on hold on the phone for almost 3 weeks for a return, I found out it was a Whirlpool brand family. This is horrible, I would suggest to never buy the Whirlpool brand; their products are a real nightmare and their customer service is not reliable. If you do buy from them, expect unreliable products and very long long wait periods on the phone.

2020 Maytag washing machine purchased Sept. 19 2020, never worked from day one. Agitator does not work, makes noise like the machine is struggling to work. Does not rinse detergent out of clothes. Water level is minimal. Went to the dealer Dufresne in Swan River, MB. They sent out a repairman which I paid for, I was informed many customers were complaining that these machines are nothing but garbage. I went back to Dufresne and confronted the sales woman, laughed in my face and told me to leave the store, I was totally taken aback by her rudeness, phoned Whirlpool, spoke to a woman who was very ignorant, I asked to speak to a supervisor who told me thats the way the machines are designed because they are made, DO NOT BUY WHIRLPOOL APPLIANCES, NEVER NEVER.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

I bought a house with Whirlpool appliances and I bought the extended warranty for all the appliances, I started to have issues with the refrigerator almost 4 months ago and still waiting for results, do not buy whirlpool products, every time you call the warranty department be prepared to spend at least one hour waiting for a customer representative. Buy LG or GE instead. These are excellent brands that I have owned in the past.

I have the top load Whirlpool. Its very roomy for my covers, rugs & towels. It has a setting for me to just clean my washer or if I need to just rinse it. It has a cycle just for that. Or if I need a quick wash or a just cold water wash it has those cycle. When my cycles are done it makes a cute jingle sound to let me know its done.

I purchased a Whirlpool water heater about 9 months ago. The thermocouple went out and was replaced, but about three to four months went out again. Very disgusting.

I purchased dishwasher model #GU2800XTVT0 in May of 2009. Today, it leaked water all over and damaged my floor. My husband pulled the dishwasher out of the cabinet and found that the motor had fallen off. It did not have a bracket to hold it in place and worked loose, which then disconnected a hose. I called the customer service but they wont do anything because it is beyond the 12 month warranty. It only lasted slightly more than two years. This is obviously a manufacturing defect and we were just unlucky enough that it failed after the warranty had expired. The most ironic thing is that my husband worked for Whirlpool for 20 years. There is no loyalty here.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

This Whirlpool Water heater was purchased through Lowes on March 29, 2011. This past weekend, water started leaking out of the thermostat/natural gas control located on the side of the tank. I called a plumber to take a look. He stated that a new thermostat/natural gas control was needed. Although the tank has a 12 year warranty, this item does not. Whirlpool did agree to replace the part but would charge me $30 to overnight the item which still would have taken 4 days because of a weekend. To install the item would have cost me almost $500.00.To purchase a new Rheem Water heater was $999. I chose the second choice as the first choice would have still left me with a subpar water heater obviously already out of warranty. The reason for my review is that I saw the number of complaints on the failure of this part. When I purchased this water heater, it was the better model due to the 12 year tank warranty. What use is the tank warranty when the other items dont last? There should be some type of reimbursement but Im not holding my breath. Please buy a contractor grade water heater and not the cheaper models.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

2 TOP of the line fridges in 3 years!!! First replaced by company CO after I contacted him with outrage as fridge was nonrepairable at 1.2 years of life. Second diagnosed with similar same issue less than 2 years later on same model fridge. This is a rip-off from the company, absolute nonsense that fridge lasts on average 1.5 years with the price sticker over 2500$... Someone should put them out of business!!! This is scam not fridge!!! Stay away from this company, they are not what they use to be, NAME AND QUALITY IS GONE.

We bought a Whirlpool French Door refrigerator in July of 2018 and it has gone out twice (quit cooling and has completely frozen over). The first time it went out at 6 months and the second was two days after the factory warranty expired (the warranty for the Whirlpool repair company lasted only 90 days for parts and labor which is useless). I’ve called the company to come take a look and it will cost over $100 just to have someone come out since we are outside the factory warranty window by four whole days. I was basically told there is nothing they will do even though the same problem keeps happening. This refrigerator was brand new and didn’t even make it six months.Now we will need to either pay hundreds of dollars for repairs (knowing that the issue will likely happen again) or buy a new refrigerator. Even though we have barely had this appliance a year. I will never, ever buy Whirlpool products ever again. I also posted my negative rev on their official website and it never got published. They only show their 4-5 star reviews (all of which say the customer has been incentivized in some way). This is a misleading and sneaky process.

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

I purchased the Whirlpool washer in February 2019 and delivery was in March. As stated in my previous reviews for the manufacturer, and subsequent repair calls, three; from the first time using the washer, it didnt fill properly for the amount of the clothes in it. A piece of paper towel never got wet through the whole wash cycle. I had to resort to raising & lowering the lid numerous times to get to the correct water level; adding water with a container or just pressing down on the switch under the top cover; 4-5 count. Needless to say very time consuming. As for hot water for doing white clothes, forget about it! It seem to me its the same problems with this whirlpool washer thats been happening with most of the other reviewers/purchasers. Did Whirlpool ever think about taken back one of these problem washers and checking it out for themselves? Maybe installing a clear plastic lid to monitor water levels at different wash cycles? Hot water temps when called for? Are these negative reviews ever seen by Whirlpool? Or in the trade is it called.... JOB SECURITY? Any more detail required? Cabo

I have a washer, dryer, dishwasher, hood vent, stove top, and oven, all Whirlpool. I cant say enough how pleased I am with this product. My old washer and dryer was over 23 years old when I needed to replace them. Thank you Whirlpool for making such a quality product.

Im a member of Costco. I trusted that they will sell me a decent refrigerator, wrong! I bought a French Door refrigerator by Whirlpool on March 2018. It freezes my food on the left compartment and on the middle compartment. I called since its under the one year warranty. They came 8 times already and changed parts and promised me every time they came that this will resolved the problem... still the same. I have been in the phone with Whirlpool for one hour and a half for 5 times and they still want to do more tests. I will never buy another Whirlpool unit again! Costco should be ashamed of selling this brand! And they should paid for this also.

I purchased a Whirlpool Gold refrigerator in May 2012 and about 8 months ago, ice started to form in the freezer. The ice melts and water drains out, so when you come in the kitchen all of the sudden you step in a puddle of water. I called CS and they told me the best they could do was authorize part(s) and the labor and service call would be my responsibility. Everyone knows service cost way more than parts.

We bought a new Whirlpool Cabrio Platinum washer and dryer in July of 2014. We were continually finding wet areas in our clothes after they were supposed to be dry. We finally called Lowes where we purchased the set. We had bought Whirlpool appliances about 10 years ago and were pleased with the product as we never had any problems. Lowes sent a service technician on September 12th who checked out the dryer and told us there was nothing wrong with the dryer, but the vent was unsatisfactory (he was from A&E Appliance Repair). He said there was nothing he could do and charged us around $148 for the 14 minutes he was here. We checked out the vent and found it to be working satisfactorily, but we continued finding wet areas on the clothes that were supposed to be dry. We continued to call Lowes and finally spoke to Amy at their Headquarters Customer Care Dept. with no positive results. We then called Whirlpool, and they sent someone who replaced the steam dryer valve which he said was leaking in November (it took another month to get this part). It is now January of 2015, and we are still experiencing wet spots on our clothes even worse than before!

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

We purchased a Whirlpool Cabrio washer 6 years ago. This washer has been such a terrible appliance, I would not recommend that anyone buy one. The top of the washer has broken 2 times. Whirlpool will do nothing about it. It is a manufacturers defect where the glass pops out of the top and then breaks the frame it is in. We had it replaced last year and the new one is now broken - same problem. It also does not get clothes clean and the clothes get ruined because they become all entangled in one another. We will never purchase a Whirlpool appliance again. I did have a 5 year service contract on these appliances but once out of warranty - you are on your own.

I love Whirpool products. They work well, even under hard water conditions. Ive had my Whirlpool washer/dryer for 12 years now without one single problem. Even with the hard water problem in my house, the clothes still come out clean, the dryer works well, I do clean my vent each and every time after each dry. I also have to clean the area where I put my detergent in due to the hard water and the machines are still working great.

I purchased my Whirlpool gas range about 5 yrs ago as brand new. Two and a half years after purchase, I started getting the F2 error and always had to pull the breaker to stop the oven. Whirlpool would not do a thing, they wouldnt even listen to me. So I bought a new control panel. Now once again here it is the holidays and Ive started getting the F2 error when I try to use the oven. So needless to say this is my last Whirlpool appliance. And the Service Officer wont even listen to me when I say I have to buy a new oven.

Whirlpool 29 cu ft French Door Refrigerator WRF989SDAM - We purchased this refrigerator September 2013 for our new home. We moved in November 18, 2013. The refrigerator made a very loud buzzing/humming noise from the beginning and did not make enough ice. The shop we bought it from came on 2 occasions to work on the ice maker and finally totally replaced it. Then the rack on the bottom of the left door fell out and contained glass jars of pickled vegetables. They broke and made a big mess and etched our travertine tile floor. We called the shop and they sent their son out who put the rack in with duct tape which of course did not work so we took it out and put it in the cabinet. We had to pay to have the tile polished to remove the etching. On the weekend of November 15, 2014 the humming noise was so loud that we called the repair person again and they came out on November 17, 2014. At first they thought it was a fan motor but the freezer started making a loud noise and the owner came and said the compressor was going out. Our food was beginning to thaw and we asked if they could at least loan us a refrigerator to use. They brought us an old small fridge which was put in the garage. We took all our food out there. They came November 25 and picked up the fridge to be repaired. We had been told the warranty was out but after calling your company they were told Whirlpool would cover parts and labor. Today is Thanksgiving Day and we can not cook a big meal due to the small fridge and freezer and we are buying bags of ice every day. We have family visiting and must go out for dinner. We have no idea of when our refrigerator will be returned to us. This has been an expensive and disappointing experience. I would never recommend your refrigerator to anyone due to this experience. I really feel we should have been offered a new refrigerator at a discount. We bought all our appliances from Dons Appliances in Okeechobee, FL 34974 and they are all Whirlpool. This refrigerator cost $2299 and our total order was $9,642.84. We would appreciate a response from your company.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

I agree with the comments already made. My crisper drawer plastic rectangular piece just literally decomposed! It shredded into little pieces and cracked and broke, dropping one side of the draw set. I called about it - nope, not under warranty - replacement cost? Merely $150 so my drawers could be in the refrigerator. Also, because of the stress of the angle the drawer holder was when it broke, it cracked the drawer at the back - and the drawer had one grapefruit in it at the time. (Not considering replacing - cant imagine what that would cost when the little brace piece approx 14 was so expensive.) The flap - yeah, it split. I am a single person, no kids EVER in my refrigerator and I travel so much that I am barely home 20% of my days. The refrigerator gets very little activity opening and closing the doors yet the flap sliced. HOW DOES THAT HAPPEN??? With any break in the seal as they called it, the refrigerator starts collecting moisture inside (and I live in the desert so we have very little moisture in our air) and drips or starts causing frost build up on the icemaker. Yesterday, once again, the icemaker stopped working. When I asked about replacing the flap I was told the entire seal needed to be replaced @ the cost of $232 PER DOOR!! Right now with just the plastic rectangular piece and the bar between the two drawers (BTW the rollers on the frame are not included with the frame purchase they announced) I have $614 in repair parts WITHOUT fixing the icemaker! Last night water was running in my refrigerator from the icemaker. I WILL NEVER BUY OR RECOMMEND WHIRLPOOL TO ANYONE EVER AGAIN. I have been a Whirlpool ONLY customer for over 45 years!!!! They told me that I had to schedule an appointment with a service person at a minimum of $100 cost to me - JUST TO FILE A COMPLAINT with Whirlpool! They only take complaints from service people submissions. I advised the Whirlpool representative to start looking for another job because if this was the way they treated lifelong customers, her job may be eliminated due to No Customers! Does Whirlpool seriously NOT CARE about their customers? #WhirlpoolSux #WhirlpoolRefrigeratorsAreMoneyPits #WhirlpoolDoesntWantCustomers #WhirlpoolDeservesToGoOutOfBusiness #DontBuyWhirlpool #WhirlpoolFrenchDoorRefrigeratorsHorrible #NoServiceFromWhirlpool #WhirlpoolDoesntStandBehindProducts

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.