Whirlpool Cabrio Washer-Dryer - Bought a set a few years ago at Lowes. They are a very attractive set and I was pleased at first. Now, I have had to have repairmen out for these units 3 times. The bearings keep going out on the washer because it spins so fast, it wears them out. Now the thing is leaking. Whatever happened to the days when appliances lasted 15-20 years. For the high cost of these things, they are junk. I am very disappointed. I will never buy one of these again.

I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

My old Whirlpool stopped working so I purchased a new one 2 weeks ago. I have had 3 items ruined since using this machine. It is leaving blotchy spots on the clothes and they will not come out. I do not use bleach but the spots look like bleached spots or stains. After reading other reviews I would like to know what the manufacturers are going to do. It is not very economical if we have to rewash everything or replace clothes the new washers are ruining. I have just spent hundreds of dollars for something that does not do its job and would like to know what the solution is. Is there a model washing Machine out there that still cleans clothes? Since mine is only 2 weeks old can I trade it in (Lowes)?

My mother purchased a Whirlpool gas stove. When the stove arrived the door didnt shut properly. We were told to contact Whirlpool. They sent a repair person out who said that you have to use the stove a few times first and then the door would close. Meanwhile, I had a 2-inch gap and gas and heat escaping. I called and requested another company to come out and check it. No one called back. I called again and they sent out the same repair guy. Apparently hes the only one in the whole Charlotte metro area that can service Whirlpool. Again he said I had to use it more. I called again and requested a different repair person to come out. They promised to send out a lead. When the company called to confirm the appointment they said no one told them that. They finally sent out a different person. That person said absolutely the door was dented. He offered to replace the door. He then came back and said the door comes in too many pieces and he didnt want to put it together so I should contact the store I bought it from and see if they would replace it. Whirlpool refused to repair it. I was able to get the store to replace it after explaining to them the problems with the warranty service. I filed a complaint with the BBB and they lied and said they tried to contact me which never happened. When I called the executive office I was told that I was the problem and that it was resolved so leave them alone. I regret my purchase of my appliances and now have no one to stand by the warranty.

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

In 2013, my husband purchased a Whirlpool Hot Water Heater model #E2F40RD045V 40 gal. from Lowes in Vancouver, WA. On 12/12/15, had to call a plumber, the hot water heater was intermittent hot/cold. He flushed it, checked all power connections and changed the elements. On 3/18/16, NO hot water. Having a 6 year warranty, I called Whirlpool. They gave all kinds of excuses and told me to try a bunch of tests. By the time I got back to call them they were closed. I called them again on Monday 3/21/16 and said nothing worked and it had popped the breaker. They said change the elements. I told them I had just changed the elements 3 months before. I told them it was faulty wiring. They said the top element must be faulty. I gave up at that point and called the plumber. He came right out the next day. I had purchased a Rheem hot water heater to install and asked him to check the Whirlpool hot water heater elements he installed before he removed it. That is when it was discovered that under the insulation around the bottom element it was all scorched from FAULTY wiring. I called Whirlpool again and told them I could send them a picture and they said dont bother and immediately gave me an RA to return the hot water heater to Lowes. I told them I had already purchased another hot water heater and it was not a Whirlpool. I am going to request a refund.

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

We too have nothing but problems with our supposedly top of the line convection/microwave oven. Purchased in 2010 in February for new kitchen. From start, original microwave installed did not work, would not cook or heat. Dealer replaced. One year later, same problem, but now out of warranty. Had to pay labor, costs, and parts to get fixed. Fast forward 13 months, again magnetron needs replaced, microwave will not work. What a hunk of junk for our money. I will never buy any Whirlpool appliances again, and I will tell everyone I know the same. When you call customer service, they are nice but only say “too bad, out of warranty”. What a joke for a major appliance company to tell customers. It is obvious that this microwave is faulty from the get go, and they just keep on making them the same way and not trying to fix the problem.

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

This washer has been a lemon since the day we bought it. Always leaves marks all over dark clothes. Had to have a part replaced before we owned it a year & repairman from the company said they have to replace that same part every time they go out so they carry them on the truck. Latch broke after owning it for less than 2 years & now it no longer spins water out of clothes. All this & we havent even owned it 3 years. I had a GE washer for years when I first got married & had children. Never had problems like this. Paid it off on Monday & on Friday it became a piece of junk. How is Whirlpool getting away with this misrepresentation? I dont even see how they can call it a washer.

Three Whirlpool fridges in 5 years. 1. Fridge one three doors replaced still not satisfactory, returned, warranty VOID. 2. Fridge two simply stopped being cold therefore not working 100+ food wasted before year. 3. Fridge three freezer leaking all over floor. Two years old 0 warranty left. I now pay again to repair. I am so beyond WHIRLPOOL PRODUCTS and so fuming??? Mad. $$$. 1300.00 to 1500.00 purchases ALL JUNK. NEVER WILL I PURCHASE ANOTHER WHIRLPOOL product. I do own a full file of continuous complaints. Brault & Martineau store Gatineau did the best to help with exchanges, sent repair man who did nothing. Will not deal with them again either.

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

The Whirlpool washing machine I bought is a piece of crap! I only do laundry every 3 weeks/3 loads and the machine broke in 13 months. Now it has broken a fourth time/same part - I have had the machine for 5 years and they can not do anything about it. I will not be buying Whirlpool again - of any kind.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

I bought all my kitchen appliances in Home Depot 4 months ago (April 2014). The wall oven, Whirlpool, never worked. Flamingo Appliances is the name of the company that does services for Whirlpool in my city. They keep changing parts and today is the 3rd visit that the technician will be in my house trying to solve the problem. Customer service in Michigan is DISGUSTING! I probably have to buy another oven because they say they wont replace it if they think its fixable. 3 MONTHS! I will never buy Whirlpool again. I hate them.

Totally worst experience with Whirlpool fridge with 1 year of the purchase. It started having cooling issues. Also it was making noise. When contacted for its replacement the company did not agreed for the same saying would provide free service within warranty period however after that customer will have to pay. Quality of product (shelf life) is too bad in context with the company it belongs to.

Our Fridge has totally died at 16 months. The warranty was only one year. The customer service folks said online they might help, but we did not receive any response after two emails sending the make and model and serial number. An expensive fridge should last longer than this!

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.

I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

A 12 year old built in double convection oven that has a retail cost of $4500.00 has its control pad discontinued. I cannot repair my investment. I spoke to the executive offices & they arrogantly told me that they only have to make parts for the length of the warranty. Suppose you had a 12 year old Honda that they discontinued a critical part would you feel swindled, I asked. We dont make cars was the response from the executive customer care agent. ARROGANCE How to destroy a company one customer at a time.

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then Im back to turning on the pilot light every day. Im convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! Its obvious that its all about the money! Band all Whirlpool water heater products!

Ice maker kept freezing up. Im continually taking the ice tray out to unfreeze. The frequent removal of the tray eventually broke the tab off on the liner. Ive now been told this (liner) is not a replaceable part and since that is the case, the warranty will not cover. Im upset that the repair technician did not process the claim properly and state that the make had a problem freezing. What kind of company would manufacture a product that would have parts that are unrepairable? You spend close to $2,000 on a refrigerator, wouldnt you think you would have an ice maker that works? I know they hope to sell more appliances this way but you can bet I will not be purchasing another Whirlpool anything! I will also be retracting my recommendations to friends and family to purchase a Whirlpool. The company does not stand behind its products.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

I updated appliances in new house, but didnt realize the builder would choose the smaller side by side frigidaire. Could use a larger freezer space, also would like a ice maker that cut off when bucket is full. Overall I love Whirlpool appliances.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

My Whirlpool washing machine is really easy to use. It is a mid-range machine but it has all the bells and whistles. Its a joy to use. It gets my clothes nice and clean. It does a great job. I would definitely buy another Whirlpool washing machine.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

I purchased a Whirlpool side by side refrigerator and it was delivered on 1/22/22. We had it five weeks working fine then on 2/27/22 it stopped working. Whirlpool service came out and said it was the compressor but all parts are on backorder and no telling when they will be in. Maybe Lowes would replace it, but no because it is longer than 30 days. Lowes when I bought the fridge had over 400 of the same refrigerator in stock so why is it they couldnt had replaced it. Or if Whirlpool sells items on their own why didnt they just replace it. We have been going on 3 weeks without a fridge. With all of this said it didnt even last the 7 years they say they last for now. That is ridiculous when the last one lasted 20 years. In 7 years I will be on a fixed income how am I suppose to keep living. Something is wrong here.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been nothing but trouble. Ive had service companies out 6 different times. The doors never lined up or closed properly from day one. The final and last attempt to fix was putting caulk in the seal of the doors!! Left door does not seal properly and moisture builds up on inside. I requested several times for a new one and Whirlpool refused. Also purchased microwave, stove and dishwasher. Microwave went out 6 months after using it. They had to replace a major part. At least they did this at no charge. Just the hassle of having to be home 2 times to meet service tech. WILL NEVER purchase Whirlpool appliances again. Ive been using them for in all my homes in the past. STAY AWAY from this model.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

0 stars. The refrigerator coil keeps freezing. There seems to be no defrosting, there is no element to do this so it freezes every 5-6 months. No warranty. I bought it as is but seems to me a function it should have isn’t working. They should fix them. Ill guess it’s just business, hope theyre ok with St. Peter’s showing them the way down to hell while he’s saying it was just business.

I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

Yes, Whirlpool makes Maytag, Im still paying for this junk. Too much to go into detail. I had to bypass the crummy fuse system in the Bravo dryer and hook up my own 15amp automotive fuse in the dryer to keep it working. This after two lame under-contract Maytag repairmen replaced the dreaded board, which did nothing. The washer goes cabunk, cabunk, cabunk throughout the house and shuts down with an unlevel code (no matter how level the load is) every time it does its load during the spin cycle. The dishwasher handle broke off and had to use a screwdriver to pry the handle latch open, until realized it doesnt even lock anyway and just pulled the door open. Now, the dishwasher has this noise problem which means they designed it to allow pieces of debris to escape past the trap like my other dishwasher had that was easy to remove and clean. Do not, I repeat, do not pay the $3,500+ I paid for this junk. Go buy a Kenmore thats 15 years old off of Craigslist! Youll be better off and it will last longer.

We bought a Whirlpool 2 years ago. It is an upgrade for us. Has features of ice, light, temp, water fill. Other options, too many to list. Upper 2 door, pull out 3 drawer with freezer. Lots room. Very convenient. Would fit a family’s needs. Great for a handicapped person.

We have a built in double oven and we had some early problems with the thermostat. And from time to time the clock resets to 12:00 oclock when there is no other power outage indications. Its also been a challenge understanding the instructions sometimes.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

Whirlpool Refrigerator WRS526SIAH00. Well we have always had a lot of trust in Whirlpool appliances over the years. Just about everything we have is Whirlpool brand including water heater. We remodeled our kitchen and bought a new refrigerator in July 2013 (just for the color/look change). We have had nothing but problems from day one with the water/ice dispenser water may or may not work. Now (AUG 2015) the refrigerator side started freezing our food, milk and tea gallon jugs frozen solid. Went down a self fix list on an appliance parts website using our fridge symptoms, said it was probably the bimetal defrost thermostat. Replaced that part. It didnt fix it.So I did my own troubleshooting and found the cold air was continuing to push from freezer into fridge area, found this cheaply made plastic damper broke and stuck open. Now that part will cost another $50+. Whirlpool knows about these cheaply made parts they have put in these appliances. You cant even get to this part without taking things apart. This is a cheap manufacturers plastic part and Whirlpool knows it. Its not the consumers fault. It was a joke when we received an extended warranty offer from Whirlpool for just $208 per year or $626 for 5 years - I wouldnt spend another dime with Whirlpool. The price is high because they know how many parts are breaking on these units. You shouldnt have any repairs for 10 years on a refrigerator. We are stuck with a lot of Whirlpool products now, but we are done with this brand. Dont waste your money.

Just cleaning the outside of our piece of ** oven. Must have hit either the on or off button to lock because the damn thing locked. Tried unplugging it, pushing all the buttons suggested on these websites, etc. Hell, even tried to call Whirlpool, where I just talked to a computer. Lesson learned: Whirlpool wont get our business again. Period.

The electric range was purchased June 2011. In June 2012, I purchased the extended warranty from Whirlpool (or their agent). The range is located in a summer cottage, so it has minimal use. I cleaned the self-clean oven last week after carefully reading the manual. Manual did not state to remove the chrome drip pans on the top, just “remove oven racks and storage drawer contents”. The oven cleaning caused the right rear burner pan to turn bronze/black. I called Whirlpool. I was referred to Warranty folks who told me they will not cover it because it is cosmetic and referred me back to Whirlpool (as it was WP instructions that were incorrect!) I called Whirlpool and they will not replace the chrome pan. I can purchase one. This is not my fault as aforementioned. I have been a Whirlpool customer for years. I will never buy another WP product. If they cannot write the instructions correctly, it makes we wonder about the product.

I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!

This washing machine started giving us trouble just a few months after purchasing. Have had repairman to our home 5 times in 3 years. Last time repairman came he said future repairs would be very expensive & we should purchase another machine. Whirlpool will not have my confidence again unless they recall this machine & fix all problems.

WTW8000BW0 washer - This is the worst washer I have ever brought. We bought a pair washer and dryer. The washer started making noise when it was in spin cycle so we called repairman. He came and said it would be better if got rid of it and bought something else. Said it would cost too much to fix and hes seen too many of these. The noise is so loud we close door on laundry room and we cant hear TV in front room. This is the worse junk we have ever brought. Whirlpool should be accountable for this.

This Whirlpool Water heater was purchased through Lowes on March 29, 2011. This past weekend, water started leaking out of the thermostat/natural gas control located on the side of the tank. I called a plumber to take a look. He stated that a new thermostat/natural gas control was needed. Although the tank has a 12 year warranty, this item does not. Whirlpool did agree to replace the part but would charge me $30 to overnight the item which still would have taken 4 days because of a weekend. To install the item would have cost me almost $500.00.To purchase a new Rheem Water heater was $999. I chose the second choice as the first choice would have still left me with a subpar water heater obviously already out of warranty. The reason for my review is that I saw the number of complaints on the failure of this part. When I purchased this water heater, it was the better model due to the 12 year tank warranty. What use is the tank warranty when the other items dont last? There should be some type of reimbursement but Im not holding my breath. Please buy a contractor grade water heater and not the cheaper models.

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Burner assembly was replaced two years ago and now, thermocouple was replaced yesterday.

Terrible wash machine. Some clothes come out having never even gotten wet. The spin cycle ties your clothes in knots so bad you have to machine dry them because the wrinkles are ridiculous. I’m all for saving water but if your clothes don’t get wet, how are they going to get clean? Also can’t do just a rinse and spin cycle. I would rate zero stars if I could. Don’t waste your money on this junk! Wish I could buy an old fashioned Maytag. Those washers were the best!

I purchased a Duet several years ago and did not have a clue as to the problems everyone was having. Over the course of ownership I called the city to determine if we had a sewer leak. I had a plumber inspect our pipes. I felt really stupid that it took me this long to figure out it was the washer. I knew it smelled like mildew and have been using vinegar, afresh, Clorox until I am blue in the face. I didnt figure out that the sewers smell was also the same as the washers until I got on line and read about these machines. Finally, I lifted up the gasket around the door and it was completely black with mold. No amount of afresh was going to fix this problem. Do not purchase these front loaders. Feel like they should have been recalled and I really dont understand why they are still in circulation. I have also been having health/breathing issues and I cant help but think the mold is causing my illness.

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

We purchased a Whirlpool Duet front load washing machine Model #WFW9550WL in July 2009. In July 2016, the guide on the door hinge broke, making the machine unusable. When performing a national search for the part number (#8183202) to replace the broken hinge, I found that there were none available anywhere in the United States. When talking to Whirlpool, they indicated that during 2015, they only sold 142 of this part, and were currently looking for a new manufacturer for the part. They further indicated that the part would not be available until late September or early October of this year.

I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.

Cabrio washing machine WTW8600YW0 - Had this washer for 3 years. Its been repaired a few times, but this last time theyve replaced the bearings 3 times and it only lasts less than 1 week. This $1000 washer is now going on the trash. I tried to get help from WP, to no avail. There is a reason these are only warranted 1 year. One thing I liked about it: the fast spin speed gets clothes drier. Every other aspect is crap. Cleans very poorly. You cant make it use enough water. The tub looks huge because it doesnt have a conventional agitator. But if you put much in there you will end up rewashing in small loads because then it REALLY cleans poorly. I bought this because my trusted appliance store owner buddy said he owned one. When I asked him lately he doesnt talk much except admits that yes they have had a LOT of trouble with these machines. The life is very short on them. The wonderful fast spin speed destroys the light bearings quickly. And it gets worse the more its worked on. Its a disposable $1000 piece of trash. Im an engineer, and whoever designed this should have his degree revoked. The type of agitator it has and the extreme low water is very hard on your clothes. One zipper left loose will shred your clothes. I wanted to love the thing, but I have to hate it because it is unrepairable. If you could control the water and if it lasted at least 5 years without having to rebuild it several times at greater cost than it was purchased for, I might be less than rabidly angry at WP. They know they are junk but dont care. You have few choices as they now own most brands, and they know this. I have a Speed Queen on order. Just a plain old simple washer.

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

GX5FHTXVQ03 - Our whirlpool refrigerator/freezer has been leaking from the freezer for a couple of years (purchased in 2011). An ice sheet builds up in the freezer unit, then leaks out. We have gone through countless attempts to defrost and correct, disconnecting the ice maker, and a replacement part that accomplished nothing. I see online numerous people have experienced this same problem. It appears to be a design defect. Made another call to Whirlpool today. They are willing to schedule a service call for us... at our expense. Gee, thanks! Hey, but they are sorry about our warped oak hardwood floor. That sure makes me feel better. WE WILL NEVER BUY WHIRLPOOL AGAIN!

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

Our 3 1/2 year old dishwasher is falling apart. First the left slider broke on the top rack. We ordered a replacement part ($74) and when ready to install, discovered the right rack was also falling apart. At that same moment, the rollers fell off the bottom rack! It seems the plastic parts cannot tolerate the heat in this dishwasher (just a guess). We’ve returned the new replacement part and are shopping for a new dishwasher. It will not be anything from the Whirlpool line!

I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.

Update on a report filed last 4/19/2012 regarding a Whirlpool side-by-side refrigerator. I originally described the issue as a fire in the relay/compressor which destroyed the compressor and relay. I eventually called Whirlpool and they agreed to send out a technician to perform a repair free of charge. The Whirlpool authorized repair person replaced the compressor and relay, recharged the system and all is working as it should be. Whirlpool covered the repair even though the refrigerator was manufactured in 2003 and I purchased it in 2004.

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

Gas control not working. I have replaced the thermostat twice in three years. Now, the hot water tank pilot will not light. The igniter works; a new thermostat has been properly installed, and the pilot will not light. The gas is on, and the tank has functioned. I just want a new gas control.

I bought my first refrig. on April 2, it was delivered on April 4 this year. Plugged it in---it didnt work. Home Depot took it right back. Delivered the second one on April7th-- plugged it in--- it worked but WAS missing shelves. Home Depot made sure we got the shelf. The fridge worked for 3 months. Died, it has been 7 weeks and a few days for Whirlpool to make up their minds if I am getting a new refrig or if they are going to try to fix this one. The repairman has been here at least 3 times - all of the working parts have been replaced at least once. The model is WRF989SDAmo3 SERIAL NUMBER **. Do not buy a WHIRLPOOL REFRIGERATOR. Whirlpool do not please their customers.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

I love the convection cook top! It is very responsive. Its about as responsive as gas, which saves a significant amount of electricity! But, it is WAY easier to keep clean. I also love the warming burner! Having that 5th burner in which to keep something warm, while you finish other things in the oven or on one of the regular burners is very helpful. Its also great for melting butter. The ability of the oven to delay the start of cooking and program cooking to finish at a certain time or in a certain amount of time is also very useful when you cant attend to starting or stopping cooking in the oven.

My new Washing machine was to be energy efficient. Yes, It uses less water to wash a load of clothes. Problem is, it takes twice as long to wash a load of clothes as older models. If it uses twice as much electricity, In what universe can this be considered energy efficient?

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!

I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

I have a Whirlpool Cabrio washer and dryer set. The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowes. They sent out a repair person who called and told them it was the heating element and he replaced it. Two weeks went by and I could smell something burning. I called Lowes and after two weeks wait the repairman showed back up. He said that the control panel was bad. Lowes replaced my dryer and I have not had any further issues with it. Lowes gets an A+. My washer went out about a year later. It was making the loudest noise on the spin cycle. The repair person came out about 2 weeks after I called and told me that the washer was basically worthless, that the repair would cost more than the washer would to replace. I was totally shocked and decided to use it until it died. In the meantime, I found a repair/used appliance place. They repaired it for $235 and it ran for about 4 months. Then the noise returned. I have had it repaired again. Now the control panel gives me the SE light and stops running with 27 minutes left in the wash cycle. I have had nothing but problems with this machine. I would not recommend Whirlpool to anyone. Im going to have to replace this machine and it has cost me lots of $$. Junk!!

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I purchased a Whirlpool French door fridge 6 years ago. In less than a year, it was not cooling and I was able to retroactively purchase an extended warranty which ended up saving me a ton. Less than 3 years later it had broken 3 times with three different part problems with a total down time of 6 months. Despite saying it didn’t qualify for lemon law, I was able to get it replaced after presenting all the facts. 3 years later, the new one is now currently experiencing the same problem and running a toasty 58 degrees and my food is once again in coolers on ice. Shopping for a different brand and I recommend you do as well. Whirlpool used to be a brand you could rely on. No more.

I bought a Whirlpool refrigerator in April. The motor ran constantly. The company replaced it for me but it was back ordered until July. The one delivered in July kept freezing the items in my refrigerator. I had two service people come out to replace parts in the next couple of months. The entire time having to throw out frozen food. Finally, they had another one delivered in November. This one continues to freeze food in the refrigerator. Mind you, I just got it and they want to start again with service. Seems others are having the same issues. My 4 month old gas oven is also not broiling. Customer service is awful. Every time I call the wait time is over an hour and then they don’t really help. I would not recommended Whirlpool to anyone.

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to buy a front loader at the time since they were relatively new and was afraid to roll the dice. We saw the ads for this pair, the washer was the largest top loader at the time and didnt have the agitator (which I liked) so we bought them from Best Buy. I purchased the extended service plan (thank God) because we started having issues within the first month. First was the dryer, it was making a funny squeaking noise. We called to have it looked at and the tech said the drum was out of round. He ordered a new one and it showed up almost oblong. Returned it and got a second (same thing). We straightened it out and put it in. Two weeks later the control panel went out. Repaired it. Then the washer started. In the first 3 years of owning these we had called to repair the washer 4 times and the dryer 4 times. We could have got them replaced after the 5th call. Of course we had replaced all the faulty stuff and the pair settled down for 2 years.Now I have had to repair the washers control panel myself, the dryer sounds like it is coming apart and sometimes runs for hours, and now the washer cant wash in any cycle but delicate because the drum bangs around and cant self balance any more. What junk!!! I know people that have purchased low end machines and have had no issues for decades, maybe a random belt or something simple. I wouldnt buy another Whirlpool set if they were the last manufacturer on the planet. They should be ashamed that they didnt recall these things for all the problems they had.

Dont buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I dont overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.

I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.

We bought a new Whirlpool side by side, model # WRS325FNAM00 in March 2014. In less than 48 hours, the freezer box was condensing and water was leaking on the bottom edge. The condensation got worse and worse. Five service calls later, Whirlpool replaced the freezer door--which took six weeks because it had to be manufactured.After the door was installed--no change. Whirlpool replaced the entire refrigerator in June. Guess what? The new one is doing exactly the same thing in exactly the same place. So far it has not gotten worse. Well see, we have only had it a week. But already the service rep has been out to the house and added the silicone gunk to the box in case there is a tiny air leak. Why would a brand new refrigerator have an air leak in the freezer box?

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

Like everyone else here, I had to call a repairman to have a look at my washing machine after 4 years of limited use (only my husband and I). As soon as the repairman looked at it, he told me theyve had so many calls for this particular washer. He ordered a new part for it, but it did not fix the problem. Thankfully we purchased extended warranty and we were credited the full amount + tax. Today I picked up a brand new Maytag washer. Cant wait to try it. Thanks Leons for the great service.

Here in Brazil, we use to have a very good brand of durable and reliable refrigerators and home appliances called Brastemp, and I was a very happy, fidelized customer of theirs. The time came for me to move to my new house. I gave my old appliances away to friends and modeled my new kitchen with Brastemp products. What I didnt know then is that Whirlpool bought the brand in 2000 and was selling their appliances over the Brastemp brand since.Whirlpool is clearly selling disposable appliances here. My vacuum cleaner failed after a week. My brand new refrigerator and laundry machines failed weeks after the one-year warranty and the dishwasher sometimes heats up and tips the 20A circuit breaker (suggested by the manufacturer), which is only for the dishwasher. For my complete surprise, my old appliances are still functional in my friends house. I got my old dishwasher back and I had absolutely no problems since.The vacuum cleaner failed again, this time 5 months out of warranty. In all fail cases, the price to fix it was about 70% of the price of a new one, which I took as a sign to replace them for something else. Good job, Whirlpool! You bought a nice brand, trashed it and gave the finger to fidelized customers you acquired with the new brand by replacing quality products with built-in obsolescence others. What do you plan to do next? Whatever it is, dont count on me as a customer ever again.

The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldnt assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and wont spend another dime on a Whirlpool appliance.

I bought this washing machine in May 5, 2012 and delivered in July from Paddys Market. We do not use the machine that much because me and my wife and two kids living in the house. Yesterday I put my clothes in the machine and left it to wash it. When I went to get my clothes, water was all over the place in the basement and the machine was beeping and reading code LF. I turn off the machine and turned on back. Water started to fill and then suddenly water started to coming from the bottom of the machine. I removed the bottom panel and I could see the water was coming very fast from the bottom of the basket (the drum shape). I called the private company to repair it and waiting to find out.

In addition to that I find the HE rating a joke as it takes 2+ hours to run a load of whites despite it saying on the read out that it will be 1 hour and 4 minutes, it literally tears up my clothes. I have now gone through 3 sets of sheets, 4 towels, 5 baby onesies... How can a washer that doesnt have an agitator cause holes and shredding in a garment? I honestly dont know what to do anymore. It takes two days to do the wash for 2 people when I could get it done in hours with my old machine. And to think I spent close to $900 on this washer makes me sick! I want to go back to my old agitator type washer from Maytag!

I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

I had purchased this washer from Lowes last September and had problems almost immediately. First of all the lid would lock and hold my clothes hostage till it decided to reopen which could be days. Finally it never opened again. Called customer service and sent someone out. It took almost a month to get it back to running. 1 week for him to show up then 2 more weeks for the part to come in 1 more week for him to grace me with his presence again. Had to call again because the mother board then went. Another month. Now just out of warranty I go to wash and its dead. No lights on nothing. This machine is the biggest pile of garbage and waste of money I ever spent. Barely made it 1 year.