When I purchased my Cabrio washer 31/2 years ago I didnt bother to check reviews since Whirlpool was suppose to be the best of the best. An expensive lesson! A washer that spits out codes?!?! Whos got time for this? We paid 899.00 plus taxes for it, now we paid a repairman 99.00 to tell us its not worth fixing. He said the bearings were completely shot. As he was leaving he said his next service call was for the same type of washer! Whatever happened to appliances that last! Going green is all the rage but yet everything from cars to appliances is built to last only a short while. Judging by these reviews I cant believe Whirlpool didnt recall their garbage!

I purchased this washer about a year ago and have been dissatisfied with its performance since Day One. It takes a long time to run a cycle and has not saved me any water or electricity. I always have to add a second rinse because it doesnt get the soap out (using the recommended detergent) with the regular cycles. Sometimes it doesnt get my clothes clean.Today it tore huge holes in the front and back of one of my very favorite T-shirts, which was a very meaningful gift from a very good friend. This was due to its tangling the clothes even more tightly than it usually does; the tangling process was what tore the material. I always take pains to load the machine in the manner instructed, to put the clothes in loose balls around the outside of the drum, but nevertheless it can take me several minutes to untangle my laundry before I put it in the dryer (also a Whirlpool -- just waiting to see how it disappoints). If I had read the reviews here before I selected my new machines, I would never have purchased the Whirlpool washer or dryer. I certainly never will purchase Whirlpool machines again.

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

I purchased a Whirlpool washer and dryer from Sears in April of this year. Here, to date, I had to call four Toms to have this unit repaired. I contacted Sears to have the unit replaced. I believe this particular unit needs to be recalled. Sears informed me that the unit must be assessed by one of their qualified/certified technicians before a request to be valid. I have concerns about this statement. Employees will not go against their company in fear of retaliation. In addition, I paid cash for the unit and now cannot get my money back. I’m dissatisfied with Sears and their values.

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to shake the coin(s) out?

I bought a Whirlpool gas range in March of 2015. Three months later the control module went out on it. It was still covered under warranty through Whirlpool, so they send a technician out to fix it. Its now a little over a year later and the control module is out again. I call Whirlpool and ask them if it was still under warranty and if they can it fix it so they say, you want me to send a technician out. Why? I just assumed since theyre sending a technician out but there were going to cover it. Well the technician gets here and its not covered under warranty. And I now I have to pay a $90 service charge fee for the guy to tell me that the control modules out on it which I already knew. Hes going to charge me more than the stove was worth to fix it so I declined to get it fixed.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Amongst all other items listed in these reviews (especially the tangling and twisting of clothes literally into knots), my guess is that is one way to ensure they are drier when they come out, wring them into knots... So now the pizza is slinging grease/oil all over the floor and water is leaking out from the bottom as well to make a perfect conglomeration of ** all over my tile. There is always more than one way to take care of the employees, hire sales people full of **, and technicians who know what the hell to do to fix it, with previous full of ** sales experience so consumers can buy more Whirlpool parts...

The icemakers Whirlpool has been using for the last couple of years are a PITB. They have diamond shaped ice cubes which are great but, whenever the filter nears the end of its life, the icemaker fill tube freezes up. Occasional freezes up just because. Changing the filter, although the old one supposedly has some life left, may/may not solve the problem. Filling the ice tray with foreign ice for a few days thaws the fill tube and it will generally start up again - maybe. Complete waste of time and energy!

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

Whirlpool Cabrio Washer model WTW6400SW2, serial CU2372784 type 480: I have had this set for about 4 years now. First, I had to replace the motherboard. And now today, I found out that the center post seal was leaking and caused a lot of damage. I was told that it would cost around $300 plus to get it fixed. I have seen on sites that this washer is a lot of trouble and the makers need to fix these problems. Also, the washer sounds like a jet running. We need the makers of Cabrio to step up and fix these problems or refund us the money that we have paid out for this thing. We, the people who have bought these machines, need a lawyer and to start filing lawsuits against these people.

Purchased a Whirlpool refrigerator the last week of January 2014 with promised delivery date of February 6, 2015. Received call Feb. 2 that the earliest they could deliver would be February 13th. Received call Feb. 3 that the earliest they could deliver would be February 19, almost 2 months after purchase of refrigerator. Sears, where we purchased the refrigerator, told me that they have been dealing with this for 10 years with Whirlpool. Why would Sears sell products to their customers with this kind of delivery problem? They only communicate with Whirlpool via email, so there is no resolution with a person to get issue taken care of. We will never buy a Whirlpool product again & will never buy anything from Sears again.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.

WOW!!! After reading all of these reviews Im wondering why I didnt see these sooner before I bought my POS Whirlpool fridge! Had our fridge a little less than 2 years and the freezer just does not keep anything cold anymore. Stopped making ice and everything in the freezer started to defrost. We noticed this one day when our ice cream was runny... Yuck! So we looked around online for troubleshooting. We took out the drawers and the back panel... There was a huge chunk of ice right before the coils. The coils themselves were not frosty and we thought that might be a problem, but we didnt know. So we thought this might be the problem. So we took a hairdryer and melted the big chunk of ice. After we did that we then noticed the coils started getting frosty again but not consistently or evenly across all of the coils. I dont know if this is good or not??? So now Im going to purchase a thermometer and see if the actual inside of the freezer is getting up to the correct temp. After reading all of these reviews on here Im thinking Im screwed!!! We also called Whirlpool and they basically said... oh well not our problem. WHAT A ** COMPANY! I will never buy another Whirlpool product again... Even if they offered me a free one I dont think I would take it.

Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.

Whirlpool Refrigerator WRF736sdam13. Purchased from Lowe’s June 2015... freezing started in April 2019. Freezer bottom is not draining correctly and the bottom keeps freezing making it difficult to push door close. I have the extended warranty. This will be the 5th time on Monday, July 29 repair person will come out.I talked to Whirlpool and Lowe’s. The product cannot be considered a lemon because the problem continues to be “fixable” as stated from answering service when I reported the problem again. Customer service has been amazing up to this point. Anyone else have an issue with this model with the bottom freezing solid? Any suggestions?

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

When you buy a global brand name you expect it to work the first time around. If not, then you expect to have it exchanged not repaired. The microwave did not work out of the box. They made me take it to the shop for repair. I would have expected an exchange for another one and an apology from the quality control guy who should have checked it. Apparently Whirlpool (Mexico) doesnt give a rats ass about their customer base. Its all about getting as many units out the door with poor assembly and no QC.

Bought a Whirlpool refrigerator and now it is dead after only 3 years - the gas is gone. The Dealer at Budget Appliance Surrey told us it was not a good fridge to begin with (but sold it to us for $900.00) and that Whirlpool had made a lot of fridges cheaply to begin with... So it was not their (Budgets) fault. When I contacted Whirlpool they were really too big to listen to my complaint and even though I had the receipt, they did not care to hear my complaint either. Never buy a Whirlpool fridge.

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

Purchased a Whirlpool refrigerator July 29, 2015. Our first service call was August 4, 2015. The units freezer was frosting over, the basket rails were covered in frost, which made it hard to open. Items in freezer containers were covered in frost and labels unreadable. The interior light was frozen shut. Since the first service call we have had 8 service calls with multiple appliance dealers. No one can fix the frost issue. It just keeps recurring. Whirlpool did step up and extend our warranty for another year. In order to schedule a repair we have to call Whirlpool, a 45 minute phone call for an appliance company not of our choice to make the service call. The unit has been removed from our home for repair in dealers shop. Very inconvenient for us to have no refrigerator. Whirlpool has refused to replace the unit, choosing instead to patch-patch-patch one service call at a time. Whirlpool has enjoyed years of an excellent reputation. We are very disappointed. This is no longer true.

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

My Cabrio washing machine is a hunk of scrap metal after five years of lite use. Replaced the electronics first, then a year or so later replaced the motor. Now its leaking from the bottom. Repair man said it is not fixable. I did not buy a warranty because it was too expensive compared to the value of the washing machine. My recommendation to anyone buying a Whirlpool appliance is to buy the cheapest thing on the market, so that you can throw it away when it breaks because they are made to break so that they can sell you extended warranties.

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

This machine is junk. It does not get clothes clean. I had jeans that I soaked and were fairly clean when I put them into wash and had another pair of jeans with a little dried mud. My whole load came out filthy. I am having to rewash the whole load after hand cleaning the washing machine. I replaced a machine that was 25 years old that did a better job than this piece of junk now sitting on its place.

In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.

I bought my new Whirlpool Duet washer in April 2011 and the gas steam dryer in May 2011. In October 2011, the washer started to make a loud banging noise when starting the spin cycle. I contacted Whirlpool, and they scheduled a service call and stated that the washer was out of service. I told them it was and that I just bought it in April 2011. They said that the repair guy would need to see the receipt. Well, the A&E Factory service guy came out and said it was the bearings. Whirlpool only replaced the bearings with the whole tube unit and a few other parts. I was never told that all these parts would be mailed to my home, until I got a call from A&E about the tube being on back order. I was told that the part wouldnt be in until November 21, 2011, and it would take another week or more to schedule for a repair guy to come out. I called Whirlpool Executive Office (269-923-5000) and complained about all this. They said thats how it works--they ship everything to the customer and that there was nothing she could do about the back-ordered part. So I called Lowes corporate office and told them what was going on and asked if they could push Whirlpool into fixing my washer faster. About 4 1/2 hours later, I got a call from the assistant store manager; and they said that they would replace my washer with a brand-new one and would have it delivered in 2 days. Now, that was going above and beyond what I thought they would do. Just another reason why Ill continue to be a Lowes customer.Now, here it is, April 2012; and my dryer is leaking water into the drum. On Saturday, I went online and scheduled a service repair for Wednesday, April 25. Today, the 24th, I got a call from VIA that they would be out tomorrow and that I would owe them $120.00 for the service call as my dryer was out of warranty. Here we go once again, having to battle Whirlpool! I really dont give a dang what their dang system tells them about when I bought their product! I know when I bought it. And why did they keep telling me that Im wrong? They did almost to the point of calling me a liar!I called the Executive Office again and had to leave a message. Mark my words, I will never ever buy another Whirlpool product again! I will make sure that I tell everyone who I know at work and at home about the way Whirlpool handles their good customers!

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

The buttons that turns on the burners and oven turn on with a very light touch and start leaking gas and sometimes light. Its very dangerous and has done this since We got it new from Lowes. I wonder if there was a recall on this model or if lots of other customers have had the same trouble. Model #WFG524SLAS O Ser. # R20910336 We have had this stove about two years and My wife has kept after Me to report it , but I never realized how dangerous it really was until now. The previous stove We had you had to push in on the buttons and then turn them before they would light. Thank You.

For the second time in 18 months, I have had to replace the top shelves on my refrigerator (Model #ED5VHEXVB01) because the cheap plastic borders have broken. The first time it was covered by the 1 year warranty, but this time (12/11) Ill have to pay $130 just for one shelf. Unless the quality of the product has improved, Ill probably expect to have to replace them again within the year. Needless to say, Ill never buy Whirlpool products again. Im out $130 because Whirlpool will not replace them for free because the product is no longer under warranty.

Had washer less than 1 year and washer stopped and was flashing code F 51. Called Whirlpool and they sent a repair person. He worked on it and didnt fix problem. Called Whirlpool back. They had to order parts. Repairman came back - replaced parts. Now not 6 months later same thing happening. Whirlpool said we have to pay for labor to repair again. We went online after this happened the first time and saw where others had same problem - this washer should be recalled. The repairman said this part was corroding. This should not be happening on a new washer. We will never buy another Whirlpool product again!!!! Im concerned that it will keep repeating over and over and we paid 700+ for this washer not 1 1/2 ago. My last washer lasted 15 years!!! Wasnt a Whirlpool!!!

I like the top and the stainless steel finish - its electric and so the inside is a pain to clean. Flat top - burners heat well/oven gets up to temp fast. Cleaning the outside isnt difficult, I use Bar Keepers Friend on the SS and Wegmans on the flat top - for the back black splash Mrs. Meyers - so its 3 products but its also 3 minutes. I live alone and so use is minimal as well. Im not sure Id like it in a busy house with kids.

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

I am having the very same problem with my french door stainless steel Whirlpool gold refrigerator. Water pooling in the bottom of freezer, freezing into a solid sheet and then leaking onto the floor. It is less than 2 years old. Apparently, this is a significant defect in this problem seeing how so many people are having the same problem with the same fridge. Has anyone reported to BBB? Im thinking class action lawsuit. Im getting ready to have to repair my kitchen floors as a result of this defect. I will be talking to my brother-in-law attorney about this and will post his response/recommendation. Whirlpool should stand behind their product and make this right.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle. Also, get this, this washing machine even has to be cleaned itself with a cleaning tablet run thru a cleaning cycle. What happens are the clothes get a nasty, slimy, white muck on them. Even, immediately after the washer gets cleaned, sometimes the clothes 32nd up with this muck on them again. If you do not see this muck on your clothes before putting in the junk dryer, then the clothes have to be washed and dried again. This washer is supposed to be efficient, not a chance. It gets costly having to purchase the cleaning tablets and the washer(28th only two people in the household) has to be cleaned a lot more than what the manufacturer says and I called and asked. Pure junk, do yourself and even your enemies a favor, stay away at any cost, and like I said, even if they are free.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

This Whirlpool Water heater was purchased through Lowes on March 29, 2011. This past weekend, water started leaking out of the thermostat/natural gas control located on the side of the tank. I called a plumber to take a look. He stated that a new thermostat/natural gas control was needed. Although the tank has a 12 year warranty, this item does not. Whirlpool did agree to replace the part but would charge me $30 to overnight the item which still would have taken 4 days because of a weekend. To install the item would have cost me almost $500.00.To purchase a new Rheem Water heater was $999. I chose the second choice as the first choice would have still left me with a subpar water heater obviously already out of warranty. The reason for my review is that I saw the number of complaints on the failure of this part. When I purchased this water heater, it was the better model due to the 12 year tank warranty. What use is the tank warranty when the other items dont last? There should be some type of reimbursement but Im not holding my breath. Please buy a contractor grade water heater and not the cheaper models.

We purchased a Cabrio washer in August 2013, in early August 2014 we noticed that it was not getting all of the detergent out of the clothes (noticed it on the dark clothes after drying). We use less than the recommended amount of HE detergent and dilute it in the dispenser, also always use the extra rinse. We just had a Sears service man out at a $100 cost only to find out that he gets these calls all of the time and the machine is operating at the factory settings.After reporting the problem to Whirlpool all I got was we are sorry and a link to how to operate the washer. In the demonstration video it clearly shows that the water level never covers the clothes. I know Im old school but in my opinion the water should cover the clothes so it can properly wet and agitate the items in the washer. To say I am less than satisfied is a gross understatement. Im out the cost of the washer plus an additional $100 and after a year of ownership and contacting Whirlpool less than a week after the factory warranty ran out all I get is an Im sorry you do not know how to operate a washer.

I opened the door of my Whirlpool oven purchased last year and pulled out the rack to remove my food and the rack completely tilted towards me causing the food to fly out of the pan into the oven bed with juice and barbecue sauce falling between the storage bin and the floor. This could have easily poured out on me. The rack support is not strong enough to support the weight of the food pan.

I am 72 years old and this Whirlpool Energy Star HE Washing Machine is just useless. It does not clean clothes properly. It always leaves a stinky washing machine smell which never goes away despite no matter what you do. A completely useless, faulty washing machine! Never ever buy a Whirlpool HE washing machine! Some websites say that you need to buy a washer fan at a cost of $69.99 and attach it to the back of your washing machine as this is the only way you can get rid of the smell. Who has that kind of money? Why is this fan not already included in this washing machine if Whirlpool is aware of the smelly washing machine/smelly clothes problem? This is such a joke! We would like to be reimbursed for our deficient Whirlpool Washing Machine or at the very least, have a recall of this inefficient, poorly designed washing machine. Report them to the Better Business Bureau and anyone else you think can resolve this problem - thanks!! - Unhappy camper

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

I have the original (gak!) Whirlpool Calypso Washer and Senseon Dryer pair. They have given great service, and I find them easy to use. I wanted a top-loader but I didnt want an agitator. These fit the bill. How long have I had them? Gosh, must be 12+ years. A recent service call indicated that other folks havent had the same luck - apparently the knee-action is troublesome - and I found the Whirlpool-trained service techs werent very knowledgeable and was able to fix the thing myself with parts off eBay! All in all, I would definitely look at Whirlpool for my next pair.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

Very similar experience with warranty issues as everyone else. I purchased a brand new $2k side by side stainless steel model in Dec of 2013. It began not cooling in August of 2014 and they have since had 8 repairs and still will not exchange the fridge/replace the fridge. We finally had to buy another fridge and put it in our garage in order to have food in our home (of 5 kids and 2 adults). Ridiculous customer service every phone call. Possibly the least educated, rudest individuals always. Never buy from Whirlpool - worst reputation ever.

My 3 door fridge is roomy, well lighted and well organized. I love the fact that when I open the doors, I can see everything at a glance. The freezer section is also well organized and holds plenty. Being able to get filtered water and ice in the door is convenient. The main reason I picked Whirlpool is that it is made in the USA! I want to support American manufacturers that employ my fellow citizens.

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

Bought Whirlpool refrigerator Model GB2FHDXWS from Best Buy in July, 2012. I began freezing up immediately. Called Best Buy. They replaced it. Now the second one quit. Freezer doesnt work. Refrigerator motor works constantly. Called Whirlpool and was informed unit only has one year warranty. Got an estimate to repair it. Evidently, sealed unit needs to be replaced at $700. Will never buy another Whirlpool appliance again. Will not deal with a company that will not stand by its products.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

My ref. stopped working. I troubleshoot it and did not work. I filled out a service request back on February 2nd, 2015. I got an email back from a subcontractor called Active Appliance INC. with a date service on February 6th, 2015, 4 days after my service request, and that is the only available date. The technician arrived while I am not at the house, however I talked to him before he started the work on my refrigerator and asked him kindly if he can call me after founding the issue, and he assured me that he will. No call and when I arrived home I found that he told the attendant that the refrigerator is not working and he has to report to the office. REALLY! We know that! Anyway I called Active Appliance and the customer services rep. told me that she could not answer with the diagnose until she speak with the technician and that will be Monday February 9th, I asked if I could speak with a manager, and her reply was Our managers do not talk to the customers. I had to hang up and call Whirlpool customer services and spoke with a nice gentleman, that he was not happy with Active Appliance INC. services. He placed me on hold and called them and within 3 minute he got back with the news, what was wrong with the refrigerator, electric computer panel burned out and then the fan continue to work with no stop, so it burned as well. He assured me that the services will be done no later than Tuesday February, 10th.While on the phone I got a call from active appliance and this time she wanted to know if I am warranted. I told her that I have Whirlpool on the other line and they assured me that I am. She said that it does not matter and she has to get something in writing. I placed her on hold and talked with Whirlpool and he assured me that he will contact them and email me a confirmation, which he did. By Tuesday February 10th, no call no follow up. I called Active appliance and they stated that it would take up to 14 working days for a part to arrive. I called Whirlpool and spoke with a customer services manager, and she got on the phone and told me that they are going to do their best and get back with me. Today February 16th I got a call to cancel a work service order due to technician calling sick and reschedule for February 25th Wednesday, I told her that they did not call to schedule the service first place, her answer was Never mind, I am calling to cancel anyway. Would you like to take this appointment or NOT? I asked her kindly to reevaluate their service procedures and the way they handle their customer, and I told her that I bought my refrigerator from Whirlpool and they are the company in charge of their product and I do not wish to continue this dialog with Active Appliance!I called Whirlpool and the customer service gentleman was helping me and we got disconnected, however when I called back they were closed for the day, however the customer service has my phone number but I got no phone call!!!! I think this is the worst POOR service I got within the last 20 years!!!!! I hope someone at Whirlpool care about their services and can contact me to handle the issue.

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

Whirlpool Hot Water Tank Thermocouple - This is the third thermocouple we have had to replace on this hot water tank in the last six years. Granted the part isnt that expensive, but the service call and replacement have cost us dearly. This is faulty tank and Whirlpool needs to recall this tank and replace them with new tanks. The price of this original tank and replacing this thermocouple three times has cost us over $800.00 total. I am not sure angry is the right word to describe our dissatisfaction with Whirlpool.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

Whirlpool Gold Series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two upfront is way too hot for regular cooking, even on lowest setting. Was going to use spray cleaner but cannot on convection ovens. In a bind what to do except scrub with Brillo. Anyone used Brillo?

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their authorized service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpools authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!

55 Gal Electric New in 2003 / Limited Lifetime Warranty - I paid quite a bit more initially at Lowes for this unit. Its stainless lined. I have had numerous problems since purchase. I had to replace the sensing element in the Smart Box in 2006. Then the lights started flashing again making a humming sound in the box. I took each piece apart in smart box and cleaned them, which seemed to help. Then the upper element that is also stainless that requires a special wrench to replace went bad according to the blinking lights. Lights stopped after several resets. Now, the water is boiling out of the top of heater and they tell me its the seal in the element that I never replaced. The cover for the element is off. Water cannot possibly build up and force out the top of the cover of tank. I am not an idiot, yet they tell me that is most likely the problem. They didnt listen to me long enough to properly assess my concern. Every plumber I talk to says its the separation of the liner inside the heater. Nonetheless, I have a water problem now in the basement and have never heard back from Whirlpool as promised with troubleshooting guide on an email. I am sick of calling and getting the runaround with every issue. The warranty is horrible for the consumer. Sure, you have a limited lifetime warranty, but when you cant get proper information when you need it, what good is it? Made in America is why I bought the product. I also need a new washer but will not be searching in the Whirlpool line due to their lack of care with an important issue with my heater.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not lock it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me act of God --- not covered! Would never purchase again!

Well, this saga continues. Whirlpool dishwasher was purchased at the HH Gregg on Rockville Road on March 17, 2012. Whirlpool dishwasher broke down on May 17, 2012. I bought the extended warranty but who cares? HH Gregg doesnt because it does not go into effect until a year after purchase. So since its less than year, I called Whirlpool, who sent someone out a week later, who, of course, cannot fix the brand new dishwasher because 2 parts had to be ordered. This was almost 2 weeks ago! I still have not heard from the company, A & E, who works for Whirlpool here in Indy. Whirlpool called me on Monday to tell me theyre sorry and blah, blah, and will try to find part in five more days. Then ship it to me, and, of course, it will probably take another week for the maintenance man to fix it. I mean, I grew up having to wash dishes by hand, so no big problem. But when you spend $600 to $800 for a supposedly nice product to enjoy the leisure time of your life and get extended warranties, you expect it to work for at least 6 months before breaking down. So be warned. Do not buy Whirlpool, and furthermore, beware of buying extended warranties and appliances at HH Gregg.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

My washing machine stopped working. I called customer service and got through to Tonya, in the Benton Harbor, Michigan call center. She was wonderful! Living is SW Florida, were having a difficult time right now dealing with the aftermath of Irma. Tonya is an angel during this trying time! Thank you Whirlpool for have exceptional customer service reps! Ill continue to purchase your products as a result.

Stove was purchased in June, 2021. Two months later, oven will not heat up!!! Contacts Whirlpool, and TEN days later, a service person finally shows up. Problem appears to be a circuit board that they dont have, and has to be ordered! When will it arrive? He has no idea!!! I called Whirlpool, but its frustrating and a waste of time. You only get to talk to someone that appears to be reading from a script! If were lucky, well be without an oven for one month; however, it could be two...or three...or four!!! My advice: Dont buy this stove/range!!! Not only is the oven an issue, but it just seems flimsy and subpar quality, especially the oven door. Added to that, the glass top is very difficult to keep clean... Worse than any glass top stove weve had in the past.

Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them. I do not recommend WHIRLPOOL because of this problem with the stability of the black finish. I dont have a receipt or order number because the suite of appliances was purchased by the condo association, not me personally. But I can attest to the condition of the marred finish and the ludicrous solution provided by WHIRLPOOL customer service... order more doors. I guess youd have to do that every week after you clean the front of the refrigerator.

Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.

My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

I bought this washer thinking it would last me for a long time. And now it wont wring out my clothes and I just wanted to say I am disappointed in my Cabrio Washer.

I apparently am one of the lucky ones to have an electric water heater. My unit started giving me failure codes during the Christmas holidays. Each time it would fail, I would get a different failure code indicating the upper element, the lower element, and a sensor failure. After testing all 3 of these components, it was determined to be a controller issue. After speaking with Chris on the phone, he overnighted a new controller to me. I installed the new controller and had no more failures. Hot showers for New Years! Thank you Chris.

Just purchased a new Whirlpool Counter Depth, French Door, Freezer on bottom, Refrigerator from Lowes. Delivered Sept 1, missing the flap that makes the seal between the two doors. Shelves can be seen inside the fridge with doors closed. Exposed wires on the side of the door in a port with no cover. The fridge is unusable. Cold air flows out between the doors, temperature will not go lower than 45º. Moisture build up on the top and dripping down through the fridge. Frost build up on the back. Refrigerator runs continually. Had to shut it down. Called Whirlpool Sept 2. They will not replace the defective product. I must wait for a repair. The promise was within 24 hours for a technician to call. Called them Sept 2. Local family operated appliance repair company did not receive the request until Sept 4. They do not have the part nor does the parts supply company they deal with. Its on back order. Whirlpool has the part but long weekend and it will not be here until Sept 8 at the earliest. Whirlpool has advised Lowes that the issue is dealt with. I will see the technician on Sunday (Sept 6). Small family Business does not operate on Sunday or holiday, Monday, and have advised Whirlpool of this multiple times. Whirlpool doesnt care. I paid $2700 and do not have a working refrigerator. I will never purchase another Whirlpool Appliance.

So, I have a house full of relatives from out of town staying over and as luck would have it, my Whirlpool water heater (model # BFG1F4033T3NOV) which I had installed 15 months ago, decided to stop working. The pilot light went out and would not stay lit no matter how long I held the red restart button. I called Whirlpool customer service and was informed straight away that their computer system was down and they wouldnt be able to order parts if I needed them (great start right?). I explained to the woman on the phone what my issue was and also told her that after searching online, Ive found that this is a common failure with these hot water heaters that Lowes sells where the thermal couple is defective and needs to be replaced. She began to inform me that before any parts was ordered (which she couldnt do because the computers were down), I would have to clean the vent openings on the bottom of the HW heater. No big deal. Then, Id have to have my gas line pressure verified by my gas company (what?). If both were found to be fine, Id have to confirm that my flue is at least three feet above my roof line before they would send me parts to repair my unit. This is about where I lost my mind.I run the RMA/Customer service department in my company and if anyone has issues with our products, we ship first and ask questions later. How can a company with known defective products give their customers the runaround and basically tell them that they are screwed until they can take off time from work for a gas co. to come to their home and will also have to have flue replaced before theyll warranty their product?! Whirlpool should be ashamed of themselves and Lowes should distance themselves from such a crappy company with substandard products and shoddy warranty practices. Ill never buy another Whirlpool product as long as I live and will warn anyone away from this company.

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

The refrigerator does what it is supposed to do. The fact that I had to have it repaired only after 1 year of ownership confounds me. The space in this side by side is a bit crampy. Seems like Im always shuffling things around. I truly believe that Whirlpool made the condensation tray underneath the unit out of cardboard. It literally disintegrated and started leaking after about a year and it was 200.00 to have it replaced by a repairman. The water filters always tend to piddle on the floor too. At least I hope thats what it is, and not another wilted tray!

Sixteen months after I bought the Cabrio washer (model # WTW7800XWO), the F1 error light came on. I had to replace the electronic panel on the machine for $400. Whirlpool refused to replace it even though they have been replacing this panel for others. This is a common problem with the Cabrio washer.

WRX986SIHV00 - French Door Fridge, cost $3k. After 16 months lights on top of fridge and freezer broke, Whirlpool only states no more warranty and offers no help. For such a pricey appliance that is a very weak quality and inadequate service IMO.

I have a Whirlpool cabrio washer (Model: wtw6300 Serial Number: CT3573525) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. At the beginning, I didnt care because I had warranty with BrandsMart. I had to call at least four times. But now, I bought the automatic control and it didnt work. For two days, I was trying to balance this machine but it is impossible since the beginning.I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool. Two of the gas burners of my Whirlpool kitchen, after two years of use, are no longer working. I will definitely contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.

In October 2009, I purchased a Whirlpool Energy smart gas water heater with flame lock safety system.$509.00 I had it installed on 5/4/2009 by Westmoreland Affordable Plumbing, $218.00. On 10/15 called Whirlpool stating that the upper thermistor was coding as a failure. They sent me another one to replace it on 10/19/2009. On 10/19/2009, 1 and 1/2 hours later, the tank was coding a bad gas valve, called back and told Whirlpool what had happened and that I smelled gas. I shut off the gas to the water heater and waited for a valve replacement to arrive. On 10/21/2009 I had E.H. Plumbing to install the new gas valve to the water heater, $150.00. On 10/28/2009 the new gas valve went bad. I contacted Whirlpool and argued with them until I had them replace the hot water tank. With their approval I went to Lowes and tried to get the same water tank but they no longer sold that model anymore. I was given their equivalent to the one I had purchased earlier. I had it installed on 10/29/2009, $150.00. I now see a class action suit was filed against Whirlpool for the model in 2008. They were still selling this model after the lawsuit???? I spent $1027.00 for a $509 hot water tank and a lot a days without any hot water. I have all my receipts and returned codes for this transaction. Is it possible to get my $300.00 back (for two extra installations) as a result of this problem? I also kept the old gas valve thermostat.

This refrigerator is less than 1 yr. Old and this repair will be the FOURTH. The severe lack of craftsmanship and customer service is shocking! Most states do not have lemon laws for appliances, however something needs to be done to compensate me for THE TIME and inconvenience this caused my family. I needed to purchase a second compact refrigerator because I knew that it would break down again!

I purchased my Whirlpool microwave model WMH2175XVS-2 in March 2011. The magnetron went bad 3 years and 1 month later. Thats only 37 months! Whirlpool is very sorry but of course the warranty is expired! Oh by the way, I replaced a microwave that lasted 10 Years which was a second microwave (which is still going after 15 years).

The capacity is small but it does a good job of washing and drying the dishes. I always check to make sure that all dishes are washed including silverware and they are. My dishwasher is quite old but it is still sufficient for our use.

You have to take into account that this microwave doesn’t heat up as others I’ve had so even if the instructions call for something to be cooked for 5 minutes, you have to add at least 2 minutes more. If not it would be undercooked.

The drip hose had to be replaced 6 months after I purchased the refrigerator. At that time the warranty covered the part but the technician told me that Whirlpool was aware of the problem. About 5 months after the warranty expired, the same problem again - ice built up on bottom of freezer and water leaking out from the left side leaving a puddle on the floor. I called Whirlpool and they said warranty is expired. I tried to tell them about the defective part but to no avail. Had to pay to have drip hose replaced again. One year after that the main CPU board went and had to be replaced ($350.00). I sent the part back to Whirlpool, registered mail, hoping they would respond with a yes, this was defective. Their response back to me was, “warranty is over.” For a main board to fail in a $1500.00 refrigerator in less than 3 years was uncalled for. Two days ago I noticed the puddle on the floor and had to call in a technician and ONCE again the drip hose had to be replaced ($160.0). He told me Whirlpool is well aware of the problem and there is a Service Pointer out on it and the code is S38211. Thanks for nothing Whirlpool. The refrigerator was a lemon and you did nothing about it. I wish I would have read these reviews first. No more Whirlpool products for me! PS. I was a dedicated fan of Whirlpool for 40 years!

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.