Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Whirlpool Range Model WVW57UC0FS
Whirlpool - 30in Convertible Flat Range Hood - Stainless steel
This stainless steel wall mount kitchen hood looks great and provides the right amount of ventilation for every meal you prepare thanks to the 3-speed, 400 CFM motor class. Bright, long-lasting LED task lighting makes it easy to see what you're cooking. Plus, the range hood's convertible ventilation means you can vent vapors and odors outside or filter them and recirculate the air, depending on your kitchen ventilation system setup. When venting at low speed, sound levels can get as low as 44 dBA.
Manufacturer: Whirlpool
MODEL: WVW57UC0FS
MSRP: $594.00 USD
Whirlpool Range Model WVW57UC0FS Error Codes
CODE: F0
PROBLEM: Default F code-no failure
FIX: The F0 code displays if there are no previous fault codes and you hold the CANCEL key for 5 seconds. Press CANCEL to clear the display.
CODE: F1
PROBLEM: Defective electronic oven control (EOC)
FIX: Disconnect power or unplug the range. Replace the electronic oven control (EOC).
CODE: F2/E0
PROBLEM: Keypad wire harness is disconnected
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control.
CODE: F2/E5 or F2/E6
PROBLEM: Cancel key is defective
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control.
CODE: F3/E0
PROBLEM: Defective oven temperature sensor or open oven temperature sensor circuit
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness connection if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E1
PROBLEM: Defective oven temperature sensor or shorted oven temperature circuit
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E2
PROBLEM: Oven temperature is over 575 degrees F in Bake mode.
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E3
PROBLEM: Oven temperature is over 950 degrees F in Clean mode
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F4/E1
PROBLEM: Meat probe shorted
FIX: Disconnect power or unplug the range. Unplug the meat probe and measure the resistance of the meat probe using a volt/ohm meter. If the resistance isn't 59,000 ohms at room temperature, replace the meat probe. If the resistance of the meat probe is okay, insert the meat probe in the jack and check for a firm connection between the probe and jack in the oven. If the jack is damaged or worn out, replace it. Reconnect the wire harness connection on the meat probe jack if loose. Replace the wire harness if damaged.
CODE: F5/E0
PROBLEM: Door is open, but latch is locked (door switch communicates an open door, but latch switch communicates a locked door)
FIX: Test the oven door switch operation using the oven light. Open and close the oven door to see if the oven door switch turns the oven light on and off when the oven door is opened and closed. If the oven door switch is defective, replace it. Disconnect power or unplug the oven. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.
CODE: F5/E1
PROBLEM: Self-clean latch won't lock/unlock
FIX: Disconnect power or unplug the range. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Whirlpool Range Model WVW57UC0FS
The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.
In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!
If you want clean clothes dont buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesnt make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the high water setting. This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpools solution; never wash anything in cold water. In addition the machine is very noisy. It sounds like the water pipes are being kicked out of the wall. And forget about washing a king size comforter as advertised, a twin comforter doesnt get clean or even thoroughly wet and residue lines are left behind. Hate this machine! So glad I didnt buy the extended warranty since my attempts to have them stand behind this product have failed. I feel the money would be better used towards a different brand.
I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.
Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.
I bought the Ikea dishwasher (model IUD8500BX1) in 2014. Because it’s from Ikea, it has 5 year warranty. I was using it daily, as I have a family of 5 and we cook and eat at home most days. I have called Whirlpool at least 4 times according to the repairman that was here today. Ive already had to replace the pump because it was holding up water. After which, mold started occurring in the washer. The technician who came out found 4 fault codes on the machine. He was prepared to replace sensors and the circuit board for the heater and the pump, since it likely had mold. But Whirlpool says the parts are functional therefore the replacement parts won’t fix it. He is not allowed to replace anything.Considering the mold is an after effect of the failure to drain, you would think they would fix the mold as well. A replacement dishwasher would be nice, but at least replacement of the internal plastic parts that I cant clean. Instead, they tell me to bleach wash it and run a cycle with bleach. Guess what, Ive already done that. And according to the technician hes never seen a dishwasher have this much mold when it’s used as often as I use it. If you are buying this product thinking they will stand by their product, think again.
All JUNK!! Replaced all new within the last two years. The washer I replaced was twenty + years and was still working fine was just upgrading, big mistake! Washer is sounding like it is going to walk out the door. Replaced dishwasher after twenty years and the new one was leaking within one year and recently got replaced. The new one did not last one year and also is leaking. Now washing dishes by hand. Lastly replaced hot water heater and that is junk too. Has six year warranty after one year pilot light wont stay lit, Whirlpool said would replace the gas control valve for free but I need to pay to install. I WILL NOT PURCHASE ANYMORE PRODUCTS FROM LOWES OR WHIRLPOOL AGAIN!!! HOW CAN A RETAIL COMPANY REPRESENT SO MUCH JUNK?
It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.
I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to wait for a week to get a new fridge.. I also bought the 5 year warranty -- its not worth the ink its written with. MAYTAG DOES NOT ANY CUSTOMER SERVICE. THEY DONT KNOW A THING ABOUT CUSTOMER SERVICE.
I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.
This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.
This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.
I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.
I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. Its a water saving device with extremely long cycles. The clothes dont get wet enough, dont come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I dont like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isnt even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.I spend a fortune on laundry additives in order to get my clothing clean and then they arent as clean as with my old washer. I now dread doing laundry and every time I look at the washer I feel like taking it to the dump! There isnt anything I like about this machine and I wouldnt recommend it to anyone. It is a piece of crap. This is 2016 and they havent learned how to make a good working washing machine. When I move, I will be celebrating leaving it here! I will never, ever buy a product made by them again.
We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.
A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.
I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.
I like the dishwasher. It cleans pretty well. Some time it soap doesnt open and the dishes don’t get cleaned. But when it’s working good the dishes get cleaned very well.
We bought model WRS571CID*** which has an in-door ice maker that has stopped working after exactly 3 years. An excellent authorized service rep advised that the wire harness from the freezer to the door was damaged by chafing from normal opening and closing the freezer door, which has caused the ice maker wires to break, thereby disabling the ice maker. The only remedy is replacing entire the door, which would cost $1700 according to Whirlpools published repair data, which he is obligated to charge. Apparently, the wiring harness is not a replaceable part, because I suspect the labor hours needed to disassemble and reassemble the door is prohibitive. Well, a new fridge costs about the repair. I spoke to the Whirlpool company about whether they acknowledge that the design is faulty and that the door should be replaced at their expense even out of warranty, and they declined.So I advise prospective buyers to be aware of this issue and watch other reviews. There are many customer reviews on various sites complaining about this very issue. Our workaround is to put ice trays into the freezer to make ice, and while the dispenser still works, pour the ice thus made into the ice dispenser manually - until the wire control that also becomes damaged and stops working. I would not recommend buying this model.
We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.
I had sold appliance for ten years. I purchase a Whirlpool Cabrio 2010. After two years started rusting. It is rusting on the outside and now on the inside, that I cannot wash delicates or whites. I so disappointed. I had lots of confidence in Whirlpool. The model is wtw7300xwo... I call talk to whirlpool but got no help. Now I going to need to purchase a new washer. It will not be a Whirlpool.
We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.
I am a Whirlpool Privilege Member - IFB privilege number **. This is Mrs ** here and I possess two Whirlpool Fridges, one single door and one double door (Elite Model). In fact, all my family members have Whirlpool refrigerators because I recommended them and because I have had a very satisfying experience with your service until now.I recently (first week of March) logged a complaint as my fridge was not working (it was working on and off). The Mechanic from the service center visited us and said that the compressor was at fault. I had some doubt about this as the Fridge was working on and off and I requested my friend who had a workshop to come and have a look. He checked and said that the compressor was working perfectly but looked like there was some problem in the supply of current which could be a loose contact or something.So I logged another complaint and when the mechanic came (this time a different one), I was out of the country and my husband was there in the house. He checked the fridge and said the compressor was working and apologized for the earlier mechanic’s wrong diagnosis. He also said that it was difficult that since the wires were inside the beading or the Puff, or whatever, the fridge could not be repaired.I am really astonished and pained by this comment by the mechanic as we spent a lot of money and bought a fridge for its brand worth name. I shudder to think if this complaint had happened two years after I brought it, should I simply throw the fridge because it cant be repaired? Is there anything at all where the company can say it can’t be repaired? Are fridges used and thrown in India? I am all the more worried because I have been recommending Whirlpool Fridges left and right to everyone and I tell them that there could be a situation when Whirlpool would ask you to simply throw your fridge away. I still have belief in Whirlpool and I firmly believe my recommendations would not go wrong, and it is only the fault of the mechanic who could have made this remark unwittingly.
I have a double door refrigerator with a bottom freezer. It is slightly over 2 years old and has been in use for only 7 months of that time. We just got off the phone with Whirlpool service. They will cover the cost of the control panel and defrost control. The other one I paid to replace was only one month old and it failed again. In the time between that I had to have an Icing kit put in as the Ice maker was causing ice to form inside the back wall of the refrigerator. My first call to Whirlpool was very unsatisfactory. I ended up paying for the part and the service call. The second call was about the ice-maker and they were aware of the problem and sent me a repair kit for the problem. I still had to pay for repair service. So far I have paid $561.62 for their defective parts and service calls. This time my wife called (while I was taking my frozen foods to my neighbors freezer for the second time) and went through 3 people before being told the part was still under warranty and they will send a new one. When we pushed for proper service we got it. We should never have had to go through all this. We also lost over $300.00 of frozen foods. Never buy a Whirlpool refrigerator!!!
BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...
Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!
I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.
The washer (Cabrio WTW7800XWO) was less than 2 years old and we had a motor go out, so we paid a repairman to come out and repair the machine. The total cost was over $300. Now 2 months later, we get another code on the machine and Whirlpool says, We are sorry but there is nothing we can do, but if you would like to pay $219, we can get a repairman out there to check out the machine and repair it. Theyre also giving the machine an additional year warranty. Shortly after that, I noticed the lid was not staying up when I opened to put clothes in it to wash. So since I was wondering what was happening, I looked at the lid and to my surprise, the springs that hold the door up when open are built into the plastic lid cover that has a see-through glass on it. Right where the springs are located, it must be a stress point and the plastic lid has since cracked and is almost about to break off. I am now in the process of ordering another lid and Whirlpool offered to sell me a lid for $226 but I think I shall buy it from someone else as I dont want to put any more money into Whirlpools pockets. We paid over $1000 when we bought this machine. Now it is about 2.5 years old. I hope there is a class action lawsuit on Whirlpool as I will definitely join in if there is. This company needs to go out of business if they continue to sell machines like this that have so many problems especially when they are less than 2.5 years old. Goodbye Whirlpool. You have lost many more customers as I shall be letting everyone I know about all the problems and complaints about this machine.
Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.
Same as others, We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age. The repairman told us its a bearing problem and its common for this to happen to the Cabrio. How can an Whirlpool get away with selling a defective product?
I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed Thanks for wasting my time. I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they wont honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this companys refusal to stand behind their products and explicit support of disrespectful servicemen.
Our home is only 8 years old. Our neighbors and double ovens have all gone out! I mean it just quit working and the parts and repairs are crazy expensive! We have already spent $400 on a control board and now we need a control panel which is another $300! Its ridiculous spending $700 on repair of an oven that should have lasted a lot longer! Another thing is that our ovens are white and now the panels only come in black! I will never ever buy Whirlpool appliances again and I am spreading the word to everyone I know!
Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.
I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.
Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.
I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.
I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.
I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.
I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.
The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!
I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.
The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.
My washer is less than a year old and wont spin out all the water. Ive called out a repair person and they told me there was nothing wrong with the machine, and to read the manual!
CABRIO GETS A ZERO RATING. We are sorry we ever bought this washer in 08. The unit had a defective main control board and was replaced in 2012. The factory authorized service agent from A&E literally robbed us of jewelry while in our home. Now the main electronic control board needs to be replaced again. Neither Whirlpool or their authorized agents are truly customer service oriented on the defective product. Neither are willing to make an honest attempt at regaining our trust. I have contacted both and neither will acknowledge or offer reconciliation. The problem with the main board and the recurrent F-50 error has been denied by Whirlpool although acknowledged in numerous consumer forums as this. Our family is now without a wash machine. We have not even received a simple apology for the theft from the service agency - even though their employee has been arrested. BEWARE!
I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.
We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.
We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.
Safety issue with Dishwasher Model MDB6949SDH. Fire hazard! Strong electrical burning smell when using powerblast function. Waiting for some Whirlpool action but does not look to be too soon. Chat noted a report to be filed with safety department and will hear from them. No hear so far. Pick up phone Whirlpool.
Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.
My 2 year Jennaire (made by Whirlpool) broke down on 12/14/11. Repairman came out on 12/19. He said that the compressor was not working and ordered another and he came out again on 12/22. He said that it could not be fixed (internal leak or something). An aside to this story was that a tank of compressed oil blew and damaged my hallway and kitchen walls and floors and 2 rugs. That was being handled by the repairmans insurance company.We called Whirlpool and they said that they we could pick out a new refrigerator priced at no more than $2399 even though we paid $2799 for the Jennaire and would have to pay the difference for a model costing more. We went with a Maytag (Whirlpool product) that listed for $2899 but was available at 2 local stores for $2050 and $2100 but I had to give Whirlpool anther $500 because they use the MRP.They finally delivered it on 1/5/12 but would not leave it because no one disconnected the water line to the appliance and they would not touch it. It took me 20 seconds to do it and if they would have told me so it would have been done on the 5th. Rescheduled delivery for 1/8/12 and the unit was delivered damaged (large dent in front) and they would not temporarily leave it until a replacement came.I called Whirlpool again and asked them to just call a local Home Depot or anyone in my area (all had the unit in stock) to deliver one but they told me that it must come from the warehouse in Michigan (I live in PA) and that it would be yet another 5 to 10 business days to receive it. So, I am paying $700 more for a unit that I could have bought and had delivered before Christmas not to mention the inconvenience of no unit for a month. Not to mention the damage to my home, $200+ dollars in thrown away food, time to shop for new unit, time for 2 repairman appointments and time for the 2 deliveries thus far and countless phone calls to Whirlpool to get the new unit.Today is 1/10/12, so I guess Ill have by month end if there are no other problems, you would think that they would try to expedite this just because its been so long or give us a substantial credit for all the trouble. Never again Whirlpool.
GX5FHTXVQ03 - Our whirlpool refrigerator/freezer has been leaking from the freezer for a couple of years (purchased in 2011). An ice sheet builds up in the freezer unit, then leaks out. We have gone through countless attempts to defrost and correct, disconnecting the ice maker, and a replacement part that accomplished nothing. I see online numerous people have experienced this same problem. It appears to be a design defect. Made another call to Whirlpool today. They are willing to schedule a service call for us... at our expense. Gee, thanks! Hey, but they are sorry about our warped oak hardwood floor. That sure makes me feel better. WE WILL NEVER BUY WHIRLPOOL AGAIN!
I purchased a Whirlpool dryer about 18 months ago. Within 2 months the timer went out. Of course I am still under the manufacturer warranty they came and fixed it. Now a year after the same problem occur. Whirlpool convinced me to buy and extended warranty for $268.00 and scheduled service with Platinum Factory. Took a day off work, then they call me to cancel the appointment. I will advised people not to buy Whirlpool appliances because that is not the appliance I have with them. All whirlpool appliances have a defect. My refrigerator, my washer and dryer, my microwave all have issues. Most of the whirlpool at all. Services agents are rude and not professional. One agent from Tennessee had the nerve to tell me I have to lose money to get services right. When asked to cancel service plan I was told to write a letter to get my money back. My advice if you are in the process of changing your appliances DO NOT BUY WHIRLPOOL APPLIANCES because your problem will not be resolve by talking to those stupid agents and will not let you talk to a supervisor.
Ive had the stove a long time with no issues. The self clean doesnt really clean of course. In my experience, I dont think many do clean well. Maybe there are newer ones that do work better. I would probably buy Whirlpool again.
I bought a Whirlpool Cabrio washing machine from Lowes 3 short years ago. Within the first year, it needed a new main board. Now just 2 years later, it needs another main board. It has never worked correctly. I have purchased another washer from another manufacturer and will never buy a Whirlpool product again and neither will anyone I talk with about this. Dont buy Whirlpool products!!
Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.
I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.
I bought a Whirlpool Gold Series Microwave, model # WMH76718AW, on 2/19/13. It stopped working 1/25/15. It doesnt heat food anymore. I also have a whirlpool dishwasher that doesnt clean dishes. Whirlpool products are junk. Whirlpool customer service is awful. The cost of fixing this lemon and then buying an extended warranty for the repair (which they recommend) will make this a $1000 piece of garbage. They dont stand behind their defective products. Ill never buy another one again.
We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.
In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.
Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!
We recently bought a Whirlpool front loader even though the reviews kept mentioning mold and odors. I discovered that there was a water buildup in the soap dispenser so after every load, I remove, clean and dry the soap dispenser. The machine does a great job on cleaning clothes and I am following other suggestions on cleaning the drum from time to time. By the way, I bought my machine at Lowes from the scratch and dent department and with a little negotiating, I paid half price! Good deal and so far, good machine. Good luck and remember to remove and empty the water from the soap dispenser!
I have purchased two Whirlpool microwaves since 2007. The first unit lasted 5-1/2 years, the second one lasted only 2-1/2 years. I used it at dinner but several hours later it was dead. After reading other reviews I have decided it would be cheaper and less stressful to get a new one. So Tomorrow I will be purchasing a new microwave which WILL NOT be Whirlpool. I no longer have confidence in any of their products.
Nice refrigerator. Not enough flexibility in shelving adjustment. Same with compartments on doors, flexibility limited. Freezer design is limited. It is not easy to load the freezer with different items.
I’ve been struggling with this new washer since I bought it a year ago. It’s sold as a water saver machine, but it continually leaves white residue and lint on my dark clothes that will only come off if rewashed with no soap and no other clothes. The technician who came out ran a cleaner through the machine and that was it. It’s recommended that the cleaner be used once a month, but it doesn’t seem to do any good. Per the appliance dealer I’ve reduced the amount of detergent I use to a tablespoon. I still get the residue. Definitely not a water saver and a crummy washing machine. Don’t buy Whirlpool!
I have always used Whirlpool products and have grown up with them. From washing machines to dishwashers. Not only is it made in the USA but its reliable. The only problem is space and it can do with more freezer space. Other than that its a great refrigerator.
Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.
We just love the hidden icemaker, the outside display for temps, ice, water, external H2O and crushed or cubes, and the LED inside lighting is fantastically bright, the space, moveable shelves, the quiet, the overall efficiency, huge drawers freezer, the wide open doors, the separate temps for vegetables, cheeses, cold cuts, etc. The separate filters in the refrigerator eliminate any smells. Easiest water filter to change we have ever had on any make refrigerator. Over the years, this is the first refrigerator of perhaps 7, we have truly never regretted buying it and frequently comment how happy we are with it!
I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.
Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.
We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.
Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.
I like my machine even though there is no agitator. It is a top loader so it does not smell. It is a water saver which, when I first got it, I thought that it could never clean the clothes in that small amt of water...but it does clean the clothes very well.
In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.
The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.
I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.
Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.
Whirlpool Cabrio Model Wtw8000BW - Purchased machine Jan. 2014. It does not wash my clothes clean. Clothes come out with dirty streaks all over them. The clothes I dry on a line smell dirty, like they werent rinsed properly. I have been cleaning the machine the first of every month per the instructions. I will never buy another HE washer again, this is my second one. Purchased a new one with an agitator.
Refrigerator model WRF560SMYH purchased 22 months ago will not defrost automatically. When ice builds up on the back of the bottom mounted freezer, it creates a terrible noise. Only quiets when we manually defrost the ice with a hair dryer!! 4 service calls from the warranty company has failed to solve the problem.
Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.
I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someones trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.
We purchased the Cabrio washer and dryer set 2 years ago (7/22/15) from Lowes and have HATED them since day one. The first wash in the washing machine left clothes dirtier than when they went in. Our clothes have never gotten truly clean. The washer has a HUGE tub which is what I liked about it so I can wash my King sized comforters. What a joke that turned out to be. The comforters only get half wet even on the deep water setting. The machine even left dark stains on my light colored comforter and ruined it. Fast forward to 2 years later and the washing machine stops spinning and fills with water clear up to the top of the tub and wont drain. I had to put the machine on the rinse and spin option to get it to drain. Tried a different setting and it worked for a few months but started doing the same thing. The washer seems to be unbalanced no matter what size load I do. I am thoroughly disgusted with this machine and wish I would have never purchased from Whirlpool. The dryer has always worked fine until recently (2 years after purchase). It quit drying the clothes and leaves everything twisted up and wrinkled, even if I take them out of the washer and shake them out before I put them in the dryer. Doesnt matter what setting I put it on, the result is the same. So now it seems as though BOTH of my machines only lasted 2 years. Im not going to bother fixing them, these will be used as target practice. I will never buy another Whirlpool product again.
I purchased a gas range stove about three to four years ago. I am extremely dissatisfied with this Whirlpool stove. This is the second time the electric ignitors have been replaced due to the stove not working and it is still not working right. The gas valve regulator has also been replaced because it went bad too and my oven still isnt working. I have already put around two hundred dollars in and no one has any idea why it isnt working. Apparently these stoves are a real piece of ** and everyone is having the same type of problems. Something should be done for the customers as it is now. I will never buy Whirlpool again. What a piece of garbage!
I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.
I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.
The microwave (wmh32519fs) is about a little a year old. It intermittently will not start with the message close/open door. Called Whirlpool. They refused to repair because it is out of warranty (1 year). I am fed up with this issue and probably buying a new one but not Whirlpool, a crappy product!
We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!
We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.
I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.
Overall, I am happy with my Cabrio BUT we purchased a Whirlpool WTW7000DW0 Cabrio top loading washer w/ electronic touch panel in May 2016. We experienced water hammer from day one. I finally had enough yesterday and knowing that the plumbing could be suffering (15 year old condo), purchased 2 Sioux Chief MiniRester, Model 660-H arresters (Lowes at $9.99 each) and had a plumber install them today. I could have but am nursing a fractured rib. Long story short, they work perfectly. There is NO indication elsewhere in the unit that water is even entering the tub unless youre standing right beside it.Ive been told that hammer problems exist in ALL high efficiency washers, all are prone to this problem. I was also told by a Whirlpool support person that the Cabrio is a Samsung design and the pulsing of supply water off and on, over and over is normal operation. If I had been informed when purchasing that hammer is a common problem, I would have installed arresters from the get-go. At the very least, manufacturers should include arresters as a part of the sale; installers should make sure that every new installation includes arresters. All told, I am out just under $200.00 for new technology that really could have been engineered out in the beginning.
This is my second Maytag French door refrigerator. 1st died after 5years. Bought the same again but bought an extended warranty. After 3 years, a month of service calls I still do not have a running refrigerator. Had to rent one from rent a center while Whirlpool sends more repairman. Try calling their customer service is where they got their name. They give you such a runaround they create a whirlpool. Product is junk.
Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.
This Cabrio washing machine is really frustrating....... It goes off balance all the time. It does not matter if you have a full load or partial load, I know it has a tendency to go off balance, so I try to put the clothes in evenly. BUT it doesnt matter, it goes off balance. When the washer is downstairs, it gets to be a pain. The lid lock is a pain also. If you forget to put something in the machine, you hit pause button then you have to wait forever until it unlocks, and wait forever to unlock when it goes off balance. When it doesnt go off balance, it washes everything just fine. But if I knew what I know now about it, I would have never bought it....... I would recommend a different washer and check the reviews, which I didnt do. :(
My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”
What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.
This is an EXTREMELY dangerous range. The burner knobs leak - turn on with just a bump and leak gas. Any slight movement causes the knob to move and allows the gas to leak before the igniter ignites the gas. Has happened THREE times!!!! Has this product been recalled???
Remodeling kitchen. On Sept. 2017, bought new Whirlpool microwave mod# WMH5352OCS, Actually put to use on Jan. 2017, by Nov. 2017 started getting open door errors by late Dec, 2017 completely quit working. From what I have been reading they barely make it thru the warranty period. Maybe they will run longer if one doesnt register the appliance. Especially with the crappy service for the ones that tried to have it repaired under warranty. I purchased it at Costco online, my next complaint will be to Costco, hopefully theyve gotten more complaints and pressure Whirlpool to stand by their product, NO MORE WHIRLPOOL FOR ME EITHER.
My Whirlpool is reliable, however it does not have a soaking cycle which I would enjoy having. It also has an unbalancing problem when speeding if I attempt to wash heavy loads on the extra large load cycle. However, it responds very well on large loads for heavy washing. Shortly after I got it the timing had to be replaced, but no problems since then. Overall pound for pound for the dollar it is a good machine.
I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.
I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.
My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.



