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Whirlpool Range Model WFG505M0BB
Whirlpool Range Model WFG505M0BB
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Whirlpool Range Model WFG505M0BB

Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Black

Whirlpool 30" Freestanding Gas Range: Prepare multiple dishes at once in the spacious oven. Custom broil settings allow for accurate temperature settings, while continuous cooktop grates make it easy to move around pots and pans.

Manufacturer: Whirlpool

MODEL: WFG505M0BB

MSRP: $794.00 USD


Whirlpool Range Model WFG505M0BB Error Codes

CODE: F0 
PROBLEM: Default F code-no failure 
FIX: The F0 code displays if there are no previous fault codes and you hold the CANCEL key for 5 seconds. Press CANCEL to clear the display. 

CODE: F1 
PROBLEM: Defective electronic oven control (EOC) 
FIX: Disconnect power or unplug the range. Replace the electronic oven control (EOC). 

CODE: F2/E0 
PROBLEM: Keypad wire harness is disconnected 
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control. 

CODE: F2/E5 or F2/E6 
PROBLEM: Cancel key is defective 
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control. 

CODE: F3/E0 
PROBLEM: Defective oven temperature sensor or open oven temperature sensor circuit 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness connection if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E1 
PROBLEM: Defective oven temperature sensor or shorted oven temperature circuit 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E2 
PROBLEM: Oven temperature is over 575 degrees F in Bake mode. 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E3 
PROBLEM: Oven temperature is over 950 degrees F in Clean mode 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F4/E1 
PROBLEM: Meat probe shorted 
FIX: Disconnect power or unplug the range. Unplug the meat probe and measure the resistance of the meat probe using a volt/ohm meter. If the resistance isn't 59,000 ohms at room temperature, replace the meat probe. If the resistance of the meat probe is okay, insert the meat probe in the jack and check for a firm connection between the probe and jack in the oven. If the jack is damaged or worn out, replace it. Reconnect the wire harness connection on the meat probe jack if loose. Replace the wire harness if damaged. 

CODE: F5/E0 
PROBLEM: Door is open, but latch is locked (door switch communicates an open door, but latch switch communicates a locked door) 
FIX: Test the oven door switch operation using the oven light. Open and close the oven door to see if the oven door switch turns the oven light on and off when the oven door is opened and closed. If the oven door switch is defective, replace it. Disconnect power or unplug the oven. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken. 

CODE: F5/E1 
PROBLEM: Self-clean latch won't lock/unlock 
FIX: Disconnect power or unplug the range. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.


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Related Error Code Pages:
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Related Troubleshooting Pages:
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Related Parts Pages:
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Whirlpool Range Model WFG505M0BB

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Product Reviews:

Bought this machine at Lowes as it was recommended by the salesperson. The
Bought this machine at Lowes as it was recommended by the salesperson. The machine broke down in 2 months due to a control module. Besides that, the clothes do not get clean! They come out with all the stains still on them. The water does not even get the clothes wet! And they smell. Called Whirlpool up and they sent out tech 2x and said there was nothing wrong. Went back to Lowes and they will not honor my claim to replace the unit. I now have to purchase a new machine since this one is useless. Never will I buy a Whirlpool again and dont you either!!!
Published: August 20, 2016
james of Freehold, NJ
Source: consumeraffairs.com

We purchased our 5 door/drawer frig in April. We have experienced two glitc
We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.
Published: December 12, 2017
Vickie of Sneads Ferry, NC
Source: consumeraffairs.com

I purchased this Cabrio washing machine in December of 2016. I have had a h
I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.
Published: May 2, 2017
Donna of Cornelius, OR
Source: consumeraffairs.com

My wife and I purchased the Whirlpool French Door Bottom Mount Refrigerator
My wife and I purchased the Whirlpool French Door Bottom Mount Refrigerator in April 2013. Thank God we purchased the extended warranty. In June 2014 the ice maker quit working and delivering water. We have had the service contractor that WHIRLPOOL has qualified for all repairs. They have set up FIVE appointments to resolve the issue, all of which I had to leave work to meet because they do not provide any scheduled service outside the hours of 8am to 4pm. The first time they came the service man told me that WHIRLPOOL RECOGNIZES THERE IS A DESIGN FLAW BECAUSE THESE ARE NOTORIOUS FOR FREEZING UP AND NOT WORKING. I asked the repair man if there has been a recall because of this, he said no because WHIRLPOOL WILL JUST REPAIR THE ONES PEOPLE COMPLAIN ABOUT! I called Whirlpool headquarters today. The advisor said he will register my complaint. I asked, Is that it? What does that mean? He said, I cant tell you what happens after I register the complaint. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT. I hope this may help someone NOT make the same mistake. If you need to talk to someone in upper level management to discuss your issue, forget it...they want the position but no accountability.
Published: October 14, 2014
Tom of Peoria, IL
Source: consumeraffairs.com

We purchased the Whirlpool washer less than a year ago and are now having t
We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.
Published: June 23, 2019
Brian of Whittier, CA
Source: consumeraffairs.com

I closed on our new home in December 29, 2019! The first issue we experienc
I closed on our new home in December 29, 2019! The first issue we experienced with our Whirlpool Oven was March 2020! The first technician who arrive in March 2020 was supposed to replaced two parts, but, one part in her possession was the wrong part that Whirlpool ordered for an electric oven, not a gas oven! Since March 2020, three additional technicians have been sent out from Texas Home Appliance Center, and accomplisnhed nothing! As a matter of fact, the third Technician, Edward, came out to service the oven and all he did was turn the oven on! He had no instruments and did not appear to check on any other issues! Three visits from Technicians later, I finally received a call from a Whirlpool Supervisor, today approximately, 1:47pm CST! Her explanation was the following: The documentation from the so-called professional technicians stated there was no issues with the oven! Even though the oven is still not operational according to its specs! Theres even one part that is missing where Whirlpool ordered the wrong part, ac cording to the Technician. And, we never heard from that Technician again with respect to the followup on the missing part! The Supervisor I spoke with today ~1:47pm today, Dec 9, 2020, stated I was welcome to call again to place a warranty work order, but, if they dont find anything wrong with the oven, I would have to pay for the visit! This is ridiculous on many levels. I will be writing other reviews to influence the public not to purchase Whirlpool Ovens if this is the kind of Customer Service Orientation they will received. This is unacceptable Customer Service Orientation! I have a Whirlpool oven, where 3 techncians have serviced it, and, it still doesnt perform correctly! It still takes 30 minutes to cook a can of biscuits, and, they still required more time in the oven! Whirlpool states if the documentation from the technicians states the oven is working properly, then, Whirlpool cannot do anything for us - even though the oven is still under warranty! UNACCEPTABLE! Ive purchased my last Whirlpool Oven!
Published: December 10, 2020
Anthony of San Antonio, TX
Source: consumeraffairs.com

Bought this refrigerator in June 2018. Had issues with freezer section and
Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.
Published: October 31, 2018
Imelda of Other, Other
Source: consumeraffairs.com

Whirlpool WRT351SFYW 21.1 Cu. Ft. White Top Freezer Refrigerator - Energy..
Whirlpool WRT351SFYW 21.1 Cu. Ft. White Top Freezer Refrigerator - Energy... puts out a very irritating high pitch noise, unlike my previous Whirlpool fridge. The old one was perfectly quiet. I believe Whirlpool is going downhill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the fridge up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers Customer Service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore, I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, while, she refused to acknowledge that they are not my standards, and I am the customer, besides, I had an older Whirlpool fridge that did not make any noise. I am sorry trusted WP, when I tried to upgrade the old fridge - it was an expensive downgrade! Buy LG or Amana - wished I did!
Published: November 5, 2013
Jerry of Westlciffe, CO
Source: consumeraffairs.com

Four years old and only used by a 2 family home. No kids overloading it. Pr
Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?
Published: February 19, 2014
ELIZABETH of Morrisville, VT
Source: consumeraffairs.com

I received this Email from the Whirlpool Director of Consumer Care to evalu
I received this Email from the Whirlpool Director of Consumer Care to evaluate my experience with their customer service department. I filled out the survey over a week ago including a complete documentation of my problems and have not even received an acknowledgment of the survey or promise to look into my problems.In the last 7 months I have experienced problems with 2 Whirlpool major appliances which both appear to be unrepairable and which have been unsuccessfully brought to the attention of your customer support group. In March a fridge and in October a clothes washer. Both were high end products roughly 3 to 4 years old. I did not have an extended warranty with the fridge so I dealt directly with the customer support group. However I was covered by warranty with the washer and your distributor Bad Boy have been making the calls on my behalf but have been just as disappointed to date as I was.Both cases were very similar. In both cases the repairman came out within a few days and promised to return the following week with the broken part but I have never heard from either one of them EVER. In the case of the fridge I was told to defrost it the day before the promised repair date and lost all the food $$$. At this stage a number of calls went out from me to Whirlpool for the fridge and from Bad Boy for the washer and eventually we both got a new delivery date of roughly one month. Both times the date passed with no shows and no call backs. Repeated calls later to the customer service group, with promises of EXPEDITING the delivery, the fridge part delivery date was extended to 3 months so we had no choice but to buy a new fridge. As for the washer, Bad Boy even had an unsuccessful face to face meeting with your representatives and we have had no word back or expected delivery dates well into the third month.I HAVE NO IDEA WHAT TO DO? I have made so many calls with so few call backs and no clue what to expect or when? Your representatives use the word expedite with no idea what the word means. At the suggestion of one of your representatives I even called one of your distributors Sears to see if they had the part. Their Canadian head office is in the Philippines and they said they had the same problem with Whirlpool. Twice I tried to talk with your representatives supervisor and both times were unsuccessful.In a world of computers where it should take seconds to find inventory parts and expediting packages usually refers to next day delivery, the fact Whirlpool requires months is unbelievable. The only explanations I can come up with is 1- You dont make parts for your appliances. 2- New appliances are made so poorly all parts are gone. 3- You could not care less about your customers. 4- You dont own a computer. Most of our appliances are Whirlpool because we thought you had a good reputation. We had to purchase a new fridge and still have had no word on the washer?
Published: December 22, 2015
jim of Mississauga, ON
Source: consumeraffairs.com

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine
I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?
Published: November 16, 2012
John of Medicine Hat, AB
Source: consumeraffairs.com

My stove has met all my baking and cooking needs. Love the self cleaning ov
My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.
Published: February 14, 2021
Leila of Perdido, Alabama
Source: consumeraffairs.com

Bought in 2009 brand new set washer and dryer together at Best Buy. The was
Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!
Published: December 12, 2017
Melissa of Cleveland, OH
Source: consumeraffairs.com

I was not impressed with the new HE washers but could not find any traditio
I was not impressed with the new HE washers but could not find any traditional ones anymore. I bought a Amana and am disgusted that it is only 3 years old and needs to be replaced because of a transmission problem with it not agitating. It costs more to repair than it is worth. As a consumer, I should be given a choice whether I want to upscale or be satisfied with older model features. I will never buy or recommend a Amana HE washer to anyone. My mother also has one, has had it for a year and it is already giving her problems. Shame on you Whirlpool.
Published: April 11, 2021
Tamara of Doyleville, NB
Source: consumeraffairs.com

UL code displayed for six months. Will not spin. Makes a squeaking noise. R
UL code displayed for six months. Will not spin. Makes a squeaking noise. Recently noticed a black greasy residue around the machine. The bottom of the machine is covered with it. Have had the Cabrio for 5 years. Seems like a bearings issue. Expensive machine. Whirlpool said there are no reported issues with my model even though there are thousands of people on several websites who are having the same issues. Apparently, Whirlpool is in denial and not willing to save face with consumers and correct a horrible washing machine. Definitely will never purchase another Whirlpool appliance.
Published: May 2, 2016
Michael of Hanover, IN
Source: consumeraffairs.com

I bought a brand new Whirlpool fridge early June with the extended warranty
I bought a brand new Whirlpool fridge early June with the extended warranty to have it shipped on my moving day on June 18. The team delivered and installed the fridge and told me to wait 3 hours before plugging it. I went and spent over 300$ in groceries only to find out the fridge does not work. I waited 24 hours, still not working. I had to wait until Monday to call the customer service because it is closed on weekends. I had to throw out all my food and order food all weekend which incurred an extra 200$. I called Whirlpool on Monday and was told a technician would only come on June 30th. 8 DAYS LATER!!!!I did some research and found a certified whirlpool technician myself who was able to come the next day only to find out the fridge has no gas and this is an assembly defect - WHIRLPOOLS FAULT. Whirlpool would have to send me a brand new fridge (These fridges are NOT TESTED?!). I was asked to call to arrange the exchange, I asked for compensation as I have already spent over 500$ and now would have to wait another week with no fridge and they refused to compensate....They told me I would get a call in the next 48 hours to let me know when I would get the new fridge and 3rd day later, still no call.I received a call on Friday to tell me they approved the exchange...Really now and would have to wait another week. That is over 2 weeks with no fridge, I sent a private message last week to Whirlpool, no answer, I spoke to customer service twice, they cant help me and do not want to compensate me. I have never been so frustrated and mistreated by a supposedly « reputable » company? WORST PRODUCT AND CUSTOMER SERVICE!!! DO NOT BUY!!!!
Published: June 29, 2020
Rachel of Montreal, QC
Source: consumeraffairs.com

Whirlpool Gold french door refrigerator. Ice maker stopped working and free
Whirlpool Gold french door refrigerator. Ice maker stopped working and freezer stopped freezing. 888 complaints on these and they deny a problem.
Published: July 14, 2015
ben of Fairfield , OH
Source: consumeraffairs.com

We purchased a cabrio washer about 3 years ago and have had trouble with co
We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.
Published: September 20, 2014
Martha of Terra Alta, WV
Source: consumeraffairs.com

We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. W
We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. We first started noticing that the eggs and the milk started to get icy. We lowered the setting from the normal setting to the lower setting. This seemed to work for about 5 months then things started to get icy again and this time it started making a loud noise. Then in August, we called Whirlpool, told them what it was doing as it was still under warranty. They sent out A&E, the biggest crooks I have ever dealt with as well as rude people. The service guy said it was probably the Frost board. He ordered the part and put it in. Afterwards, we asked him why it was still making such a ruckus. He told us this was normal. Now we arent a professional and dont know about Appliances so we took the technician for his word. Then this past December, the refrigerator wasnt cooling as good. The next day we noticed that things in the freezer wasnt freezing either. We called Whirlpool, told them what was going on and that they needed to get someone to fix it. This was when we found out that the refrigerator only has a one year warranty. I got them to agree to pay for parts and labor after getting down to the fact that this problem went back to the very first time while it was still under warranty. They sent out A&E Factory Service, again the biggest crooks there is. They checked the refrigerator and told us that the compressor and evaporator was bad. They ordered the parts and that was the last we saw of them. We got Whirlpool to send someone else. Now up to this point, I have to give them credit because they have been really nice. Then when the other technician from Americus Appliance (Very good guy, would recommend to everyone) asked why both parts were ordered, we told him that the technician from A&E said it needed them. He then installed the Compressor and told us that there was nothing wrong with the Evaporator that he could tell. He then filled it with Refrigerant and the freezer was getting very cold. Then about an hour I went to check to see if the refrigerator part was getting cold and it wasnt. I checked the freezer at this time and noticed that the freezer was getting warmer. We then called the service guy and he checked the refrigerator. This was when he told us that there was a leak in the wall of the unit and it couldnt be fixed. We called Whirlpool and told them what the technician said and asked them what they were going to do. They then said they would send everything to the exchange team and go from there. Now we are waiting to see if they will replace the refrigerator. Personally after having to replace a Brand New Washer a year and 2 months after the purchase and possibly now a refrigerator that is less than 2 years old. Buyer Beware. Check out the warranty on a GE. They have a better warranty on their refrigerators than Whirlpool does.
Published: February 7, 2014
Betty of Georgia, GA
Source: consumeraffairs.com

I have a Whirlpool Gold convection self clean oven. I have now purchased th
I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.
Published: April 11, 2014
Roseann of Wakaw, SK
Source: consumeraffairs.com

Just want to pass on update on my dryer situation. Purchased a Whirlpool WG
Just want to pass on update on my dryer situation. Purchased a Whirlpool WGD4900XW1 3/9/13. The motor went out 6/22/15. Now Dec 2016 the replaced motor went out again. Whirlpool says... So sorry, we can get you a discount on a new one... ABT is giving me a break on the part so I am going to go ahead and fix it one more time. I assume in another 18mos I will be looking for a new dryer! DO NOT BUY WHIRLPOOL DRYERS. THEY ARE CRAP!! My brother also purchased a Whirlpool & it died about the same time.
Published: December 9, 2016
Barbara of Lincolnshire, IL
Source: consumeraffairs.com

Bought a higher end Gold Series French door refrigerator. Immediately the d
Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!
Published: July 17, 2021
Mark of Salem, OR
Source: consumeraffairs.com

I bought a Whirlpool Cabrio Top Loader High-Efficiency Machine on March 20,
I bought a Whirlpool Cabrio Top Loader High-Efficiency Machine on March 20, 2013. 14 months later, it failed. When I called customer service I was informed the 1 year warranty had expired (I knew this already) and that all they could offer me was a $319 extended warranty to fix machine and guarantee covered future repairs. Luckily, I had the machine repaired at no cost to me after complaining to the sales people I bought the machine from the year earlier. They contacted their Whirlpool representative who had the repair covered. Now, 3 years and 11 days after purchasing it, it failed again. This time the machine would no longer spin out the water. Whirlpool offered nothing more than to give the website and special code for a discount on a new machine. After some haggling, they agreed to pay for 50% of the parts only, no labor. I argued this machine must be a lemon, as they have told me theyve heard no prior issues with this machine and that it would be reasonable to replace this machine. They refused any further assistance. So I threw this piece of junk away and instead, for $185, bought a simple rebuilt 15 year old Maytag washer with agitator, direct drive. Just a couple of knobs. No computer, fancy bells and whistles. I can say with absolute certainty that I will never purchase a Whirlpool product ever again. I also believe these machines are no longer meant to last like old washers (and dryers) used to.
Published: April 12, 2016
Steven of Louisville, KY
Source: consumeraffairs.com

The average life of a refrigerator is 11 years. We purchased a Whirlpool co
The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.
Published: March 15, 2012
Bill of Visalia, CA
Source: consumeraffairs.com

Very unhappy all the way around with Whirlpool. The first refrigerator ship
Very unhappy all the way around with Whirlpool. The first refrigerator shipped had to be replaced, I do not remember the original problem, just the ordeal involved. The replacement had to have the computer board replaced twice, the icemaker stopped working after a few months, the freezer door does not seal properly. And now, after less than 3 years, the drain is clogged. After researching, come to find out this is a common problem and has resulted in many water damaged wood floors, including my own. Never Whirlpool again. There are much better brands on the market today with better price points. I highly recommend staying away from Whirlpool.
Published: June 25, 2016
Glenn of Estero, FL
Source: consumeraffairs.com

Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the
Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.
Published: January 4, 2019
Eileen of Milford, PA
Source: consumeraffairs.com

Our recently purchased stove top is an average appliance. The surface is ea
Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.
Published: February 4, 2021
Bobbi of Brentwood, TN
Source: consumeraffairs.com

Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sound
Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!
Published: August 16, 2015
David of Olympia, WA
Source: consumeraffairs.com

In addition to my refrigerator dying after 3 years, my microwave died after
In addition to my refrigerator dying after 3 years, my microwave died after 4.
Published: January 19, 2015
Kimberly of Cleveland, OH
Source: consumeraffairs.com

The icemakers Whirlpool has been using for the last couple of years are a P
The icemakers Whirlpool has been using for the last couple of years are a PITB. They have diamond shaped ice cubes which are great but, whenever the filter nears the end of its life, the icemaker fill tube freezes up. Occasional freezes up just because. Changing the filter, although the old one supposedly has some life left, may/may not solve the problem. Filling the ice tray with foreign ice for a few days thaws the fill tube and it will generally start up again - maybe. Complete waste of time and energy!
Published: July 28, 2021
Joanna of Castle Rock, CO
Source: consumeraffairs.com

Soon as warranty expired issues with product. This should not happen. Made
Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.
Published: September 11, 2016
Cora of Miami Gardens, FL
Source: consumeraffairs.com

We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the
We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.
Published: April 25, 2016
Deidre of Cortland, OH
Source: consumeraffairs.com

After 3 short years, my dryer that cost me over $900 is not working and the
After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.
Published: June 6, 2016
Lynn of Elma, NY
Source: consumeraffairs.com

In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Seri
In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Serial number 0425126675, Model Number FG1F3030T3NOV. The pilot light kept going out and would not stay lit.. After several times with replacement parts being sent with the same thing happening, finally in 2010 they replaced the water heater. A new water heater was professionally put in, serial number 1023T412357 Model number BFG1F3030T3noHV.I am having the exact same issue and I was told that the warranty was null and void on the new water heater because it was a replacement. They replaced a defective water heater with a defective water heater. I called the number given to me by Lowes 1/877/817/6750. I spoke with Nichole. I told her that I should not have to pay for replacement parts for a defective water heater. I told her that I was never informed that there would not be a warranty. I live on a fixed income and cannot afford to buy another water heater because I was given a defective water heater in replacement for a defective water heater. I became angry stating, Thanks for nothing and I hung up. So many people have the same problem with these water heaters that something MUST be done.
Published: September 5, 2014
suzanne of Howell, NJ
Source: consumeraffairs.com

Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, t
Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, the ice maker made gross tasting ice and never got better (had to start buying ice). Then a smell started coming from the fridge every time the fan came on. We called before the warranty was up and talked to Whirlpool, and they said that we must have put something smelly in the fridge that caused the plastic to absorb the smell (which we didnt). They told us to put baking soda in and change it everyday. No change. They kept telling us there is no way it could be giving off a smell for any other reason and if they sent a tech out, we would have to pay for it. Trying to intimidate us until the warranty was up. Then after a month or so, the bottom mount freezer starts leaking water all over the wood floors every 3 days. At first we turned off the water line, but then realized it is coming when the freezer defrosts. One good thing, the freezer, from the beginning, knocked really loud and now that its leaking it doesnt knock. We spent $1,200 just over a year ago and will probably have to go purchase a new one now. I will tell you it will never be another Whirlpool product. Whirlpool has not apologized or done anything but say, Now your warranty is up, you should have bought the extended warranty. Great customer care! With all these same complaints, you would think Whirlpool would figure the problem is their inferior product (which they know) and actually take responsibility.
Published: July 10, 2013
S of Hudsonville, MI
Source: consumeraffairs.com

This is one of the best washers I have had 4 years now. The spin cycle is g
This is one of the best washers I have had 4 years now. The spin cycle is great. Feel almost dry when done. My daughter was going to order this set but cant get them anymore. I guess it is because it is too good of a washer.
Published: May 16, 2020
Beth of Ketchikan, Alaska
Source: consumeraffairs.com

The only model number I can find is W10484489A.... Do NOT buy this machine.
The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!
Published: October 31, 2014
Lisa of Puslinch, ON
Source: consumeraffairs.com

We have our stove for over five years and we have had no problems with it o
We have our stove for over five years and we have had no problems with it over the years. It has a black top and this seems like it is a little harder to clean, but other from that we have had no problems with either stove or oven.
Published: February 11, 2021
Terry of Forest City, NC
Source: consumeraffairs.com

Reading the many reviews of malfunctioning washers and other appliances, I
Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.I was stupidly brand loyal and bought a Whirlpool Duet front-load washer and dryer because we had to leave our perfectly good 28-yr-old Whirlpool washer when we sold our house. The first set of instruction is to pull the electric cord from a small hole in the back of the washer. No amount of pulling would budge the cord. Finally yanked with all my strength, heard a snapping sound and 12 of cord came out. Then no more pulling, yanking or tugging would produce another inch of cord. So I took off the top of the machine and found the cord tightly wedged in the fork of a plastic thing that looked like part of a stabilizer for the drum.A similar plastic thing on the other side was broken at the fork, the snapping sound I heard. Freed the cord with lots of effort, but it was still firmly stuck way down inside. Removed the back of the machine, found the cord stuck inside a circular thing with one tiny opening. Took lots of time and effort to free the cord from that, but it was still stuck. Finally managed to reach the plug, which was firmly anchored to the bottom of the frame with an orange lanyard. Cut the lanyard with a knife to finally free the cord. This had to be an act of sabotage by an assembly worker, as no way could the cord accidentally jam itself into 3 different places too small for the cord to slip in, and it certainly didnt tie itself to the bottom of the frame with a lanyard.The hour it took to free the cord was just the start of troubles with this machine. It did start and kind of tumbled clothes in an odd fashion, but when it went into spin cycle, it literally jumped all around the room, almost jumping out the door. The whole house shook and I feared the floor would collapse. That machine must weigh well over 100 lbs. even without water and clothes. Next load I tried delicate cycle which had a slow spin cycle.Same result, even worse. I had to wedge my body in the 10 space between washer and dryer and press down with all my 170 lbs. to keep the machine from doing serious damage to the dryer, walls and floor. I contacted seller, Lowes, and they said call Whirlpool. So I did, but no response. Before buying that machine, I read many horrible reviews of Whirlpool Duet machines, but I have only owned 2 washers since 1967, both Whirlpools, so I had strong but stupid brand loyalty.
Published: April 15, 2016
June of Vancouver, WA
Source: consumeraffairs.com

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Ca
Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30’s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member’s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.
Published: July 26, 2013
Sarah of Wisconsin Rapids, WI
Source: consumeraffairs.com

We purchased a Whirlpool Gold Induction range, model#WF1910H0AS0, from Lowe
We purchased a Whirlpool Gold Induction range, model#WF1910H0AS0, from Lowes Home Center for ~$1700.00, about 1.5 yrs ago. One night my wife was cooking dinner on the stovetop and she heard 2 loud pops and the whole cooktop went dead. We had Bobals appliances repair look at the range and they gave us an estimate of $800.00!! to replace the module board. The repairman said the module board had shorted out and burned. Thankfully my wife wasnt electrocuted. I contacted Whirlpool customer service, they said, There isnt anything they can do. The warranty is only 1 year. I also contacted Lowes customer service. They told me the same thing as Whirlpool, nothing they can do, 1 year warranty, etc. I have the part# of the module in the stove, W10390743, serial#31811552. After an internet search, this part # had been superseded, which tells me Whirlpool knows they have a problem. These ranges need to be recalled. I plan to contact the US consumer product safety commission to initiate a recall. Please inform consumers if they have this Whirlpool induction range with this problem, to also notify the Consumer product safety commission.
Published: March 28, 2015
Brian of Laurys Station, PA
Source: consumeraffairs.com

I had the biggest nightmare with your sorry company. On 01/05/2013, I purch
I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!
Published: January 11, 2013
Steven of Mt Calm, TX
Source: consumeraffairs.com

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a y
Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.
Published: May 13, 2015
Athena of Kokomo, IN
Source: consumeraffairs.com

Ive never considered writing a complaint before, but feel it is necessary i
Ive never considered writing a complaint before, but feel it is necessary in this situation. I have had my Whirlpool refrigerator since November, 2007. It has worked great until this past April when the freezer began to overfreeze, cause frost and ice to build up. I have had Whirlpool Factory Service out to repair the unit twice a month since April with still no resolution and the appointments are getting harder and harder to get someone to come out in a timely fashion. I called on September 1st and the closet appointment is September 15th. They werent even able to book the appointment when I called. I was told someone would call back within 3/4 days. When I didnt hear back today, I called to find out an appointment was set.Ive called the Resolution Team to obtain back records of service but havent been successful in receiving a phone call or email. I havent received all of the follow up emails after service which is frustrating since there have been two technicians that have come out for repair and were not provided any history on the unit. If I had the follow up emails, I would be able to share that information with them.I contacted Customer Service to find out what I can do in regards to the issue I am having and was told its best to stay with the service provider that I began with since they are familiar with the issue. I would imagine if they are familiar with the issue that it should have been fixed by now. Ive also sent a response card back to Whirlpool Home Appliances at the Survey Response Center and havent heard anything from them either. When I called to follow up there wasnt anyone that could point me in the right direction to obtain answers. They were able to provide me with the mailing address for Consumer Affairs though. Ive been told numerous times that if it gets to a point it costs too much to fix they will replace the unit. Im not sure when that decision is made. I have an extended contract and will extend it again in October when it expires. I just want the unit fixed or replaced. Its been since April with the same issue. Very disappointed consumer.
Published: September 4, 2015
Stephanie of Stoneham, MA
Source: consumeraffairs.com

A couple of years ago I replaced my Whirlpool gas range because after seven
A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!
Published: November 23, 2012
Karen of Austin, TX
Source: consumeraffairs.com

I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO,
I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.
Published: March 15, 2018
Christina of Wichita, KS
Source: consumeraffairs.com

Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stan
Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stand up to every day use, heat dishes and popcorn three level no issues, heat dishes, defrost items, cook food at several levels.
Published: July 23, 2019
Kenneth of Winsor Mill, Maryland
Source: consumeraffairs.com

I just finished a call with Sears Repair. I informed them that this was the
I just finished a call with Sears Repair. I informed them that this was the 5th service call since purchasing this Whirlpool Cabrio washer two years ago. The washer simply does not work. It fails to complete its cycle; fails to spin; fails to drain; fails to fill; leaves clothes streaked and dirty, smelly, and dripping wet for me to wring out by hand. I purchased it because of my faith in Sears and its Energy Saver label. I often have to wash the same load 2 or even 3 times to get it clean; no more than 6 towels at a time. (It is a large capacity washer, but acts up most often when washing towels or jeans.)Im a retired teacher; and in my best teacher voice – calm but serious – said that I would like Sears to come and take it away, issue me a credit or refund, or I would proceed to file with the Small Claims Court. His immediate response was, I dont appreciate the threat. I carefully (teacher voice) explained that it was not a threat... it was information. Yes, Im angry. But more than that, I am so disappointed in Sears, a company that I have always been loyal to – no more. Time to leave childhood behind and wake up to the reality that this is not the same Sears Ive dealt with for the last sixty years. Now, I’m to drive 25 miles of country roads to a Laundromat.
Published: August 10, 2012
Kim of Jamul, CA
Source: consumeraffairs.com

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) deli
I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.
Published: January 20, 2014
Becky of Westerville, OH
Source: consumeraffairs.com

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigg
I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.
Published: October 8, 2021
Mary of Lincoln, Alabama
Source: consumeraffairs.com

The water dispenser tube cracked and split off near the dispensing end, mak
The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.
Published: May 17, 2015
James of Long Beach, MS
Source: consumeraffairs.com

4 year old gas range, used self clean mode yesterday, for first time, upon
4 year old gas range, used self clean mode yesterday, for first time, upon completion opened oven door, not very clean and found 1/2 moon shaped raised crack in center of oven floor. Customer service insisting repair tech must come at cost of $60.00 to determine cause. I believe this is manufacturing defect, that they are not willing to admit. Offered big discount on new range. NO MORE WHIRLPOOL FOR ME!!!
Published: September 20, 2018
Nancy of Dawsonville, GA
Source: consumeraffairs.com

This washing machine has been the worst machine I have ever owned - I have
This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.
Published: July 8, 2018
Christine of Bailieboro, ON
Source: consumeraffairs.com

When I bought this stove, I already had a glass top (Sears) which was satis
When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.
Published: August 3, 2016
Joan of Cornwall, ON
Source: consumeraffairs.com

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing bu
I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.
Published: June 20, 2012
Suzan of Poplar Bluff, MO
Source: consumeraffairs.com

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orland
I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.
Published: May 2, 2012
Collin of Orlando, FL
Source: consumeraffairs.com

We bought a top loaded Whirlpool washer, model WTW5000DW2 last May from Low
We bought a top loaded Whirlpool washer, model WTW5000DW2 last May from Lowe’s for a summer beach cottage. It has been a terrible experience. There was a 30 day warranty from Lowe’s which unfortunately we missed because we had not moved down for the summer till after the 30 days. Working through Whirlpool, they sent an independent contractor out 5 times over the summer. Control panel was replaced twice. It never worked properly. I’m now back for the summer, and it still does not work. Do not buy this washer.
Published: March 13, 2020
Jean of Richmond, VA
Source: consumeraffairs.com

This is the loudest washing machine I have ever had. Sounds like it is grin
This is the loudest washing machine I have ever had. Sounds like it is grinding. Called Whirlpool and said that is normal. Will never buy another one and will let everyone I know how noisy it is and not buy one.
Published: February 18, 2019
Kathleen of Oconomowoc, WI
Source: consumeraffairs.com

This washer & dryer is the extra large capacity combo. Uses less water
This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!
Published: July 30, 2021
Annmarie of Vernon, CT
Source: consumeraffairs.com

We bought the Whirlpool Cabrio forcibly when our 20-year-old top load whirl
We bought the Whirlpool Cabrio forcibly when our 20-year-old top load whirlpool finally gave out. The Cabrio sucks. It does not get anything clean, it ruins clothes due to low water which creates friction, clothes are left wrinkly, smelly, pilled with lint, stinky and unclean. Ive had it for a year and Ive given every cycle a chance. It simply does not do what it is supposed to.The HE washers are supposed to reduce water, but having to rewash everything several times with load times up to two hours not only increases the amount of water used but increases the amount of energy used. Our electric bill has gone up $30-55 a month on average. This doesnt even account for the fact that Im spending nearly 16 hours a week doing laundry for a household of five. Thats nearly triple the time I used to spend on laundry. From having to pretreat even the most minor stains to spending hours trying to get the wrinkles out, and having to remove pills of lint, to the fact that one wash cycle does not get the odors out nor the dirt out therefore multiple cycles are required. I honestly think I might spend less time if I hand wash everything, I certainly would get them clean and deodorized. UNFORTUNATELY Government regulations force the consumers to buy HE washers so our choices for clean deodorized clothes are non existent. If I had to do it again I would buy a used non-HE washer knowing it would run another 10 years and actually get my clothes clean.
Published: December 29, 2016
Melanie of South Bend, IN
Source: consumeraffairs.com

I purchased a Whirlpool accubake oven in 2010. The repairman has been out t
I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.
Published: April 24, 2014
Sylvia of Galloway, OH
Source: consumeraffairs.com

Bought this fridge at Best Buy because it was beautiful and thought it woul
Bought this fridge at Best Buy because it was beautiful and thought it would go perfect in my new home. We allowed the fridge to regulate for 72 hours (even though it only needs 24) and it didnt cool properly or make ice. 3 calls later to the 800 number (along with three scheduled repair visits) and Im getting the run-around. 1st excuse was that I needed to order parts. 2nd excuse was that it was a bad sensor due to the manufacturer. The 3rd excuse was that the fridge door wasnt aligned properly, thus not sealing properly and not allowing the fridge to regulate, which causes it to freeze over. My ice maker also hasnt worked once in this entire ordeal. The issue still isnt resolved and I am vowing to never spend thousands of dollars on this brand again. Spare yourself the headache and go with a less glitzy, more trusted brand.
Published: May 20, 2019
Annabel of Laredo, TX
Source: consumeraffairs.com

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It
Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.
Published: April 22, 2015
lori of Pilot Point, TX
Source: consumeraffairs.com

I purchased the Whirlpool Gold OTC microwave model #GMH6185XVQ on November
I purchased the Whirlpool Gold OTC microwave model #GMH6185XVQ on November 29, 2010, and it was installed on December 26, 2010. After 18 months, the Magnatron went out. Its just me and my husband, and we eat out most of the time. So, it wasnt used a lot. I called Whirlpool, and Sherrie could only say that she feels my frustration. No, she doesnt. She has no idea. I just purchased $4000 worth of Whirlpool appliances, and now, I have no idea if they are going to last. It is a piece of junk that I paid good money for. In this day and time, we have to watch what we spend. I think Whirlpool should be a stand-up company and admit to taking our hard-earned money for a piece of junk. Dont they realize that its going to hurt their business.
Published: July 3, 2012
Ann of Willow Spring, NC
Source: consumeraffairs.com

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completel
Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowes) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty youre stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.
Published: May 9, 2018
Cheryl of Kailua, HI
Source: consumeraffairs.com

Whirlpool Duet pair. Like Whirlpool products and have had good experience w
Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.
Published: March 25, 2016
umberto of West Islip, NY
Source: consumeraffairs.com

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but
Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.
Published: June 25, 2013
M of Spotsylvania, VA
Source: consumeraffairs.com

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in Nov
I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.
Published: July 7, 2015
Nick of Springfield, OR
Source: consumeraffairs.com

I have the Whirlpool washing machine for last 15 years and there has not be
I have the Whirlpool washing machine for last 15 years and there has not been any complaint since its acquisition. I do a lot of laundry because I have a big family, but not major issue so far. I will recommend this brand to anyone willing to buy a washing machine.
Published: May 14, 2020
Benoit of Woodbridge, VA
Source: consumeraffairs.com

Totally worst experience with Whirlpool fridge with 1 year of the purchase.
Totally worst experience with Whirlpool fridge with 1 year of the purchase. It started having cooling issues. Also it was making noise. When contacted for its replacement the company did not agreed for the same saying would provide free service within warranty period however after that customer will have to pay. Quality of product (shelf life) is too bad in context with the company it belongs to.
Published: September 23, 2021
ANUSHREE of Airoli, Other
Source: consumeraffairs.com

Warranty services are trouble. For one (1) simple washer part its taking ov
Warranty services are trouble. For one (1) simple washer part its taking over 2 months. They state its on back order...while my food is wasting away. Whirlpool didnt even know what he was doing, and to the top it off, forgot to put back the part he took off!
Published: February 13, 2017
San of Lodi, CA
Source: consumeraffairs.com

This is an ongoing problem. I have had to thaw the refrigerator (which take
This is an ongoing problem. I have had to thaw the refrigerator (which takes over 24 hours). Then I blow out the drain with my air compressor, run water through, etc. The drain freezes up a good way down. It is a big pain in the **. There has to be a design flaw for this to continually happen. I paid for a repair man one time but he did nothing different from what I am doing. I cant afford the prices they charge. Shame on Whirlpool for making inferior products.
Published: February 23, 2012
Lynda of Westlake, LA
Source: consumeraffairs.com

Both are Whirlpool Commercial quality. I got them free from my Co-Op. They
Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.
Published: March 25, 2016
John of Charlestown, MA
Source: consumeraffairs.com

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina fin
In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.
Published: September 6, 2011
Jeanette of Deltona, FL
Source: consumeraffairs.com

Purchased a Whirlpool washer and dryer (WFW75HEFW0) in September 2017. Have
Purchased a Whirlpool washer and dryer (WFW75HEFW0) in September 2017. Have had 4 service calls on washer for not completely washing clothes, leaving excess water after cycles complete, excessive wrinkling of clothes even on non wrinkle clothes, odor on some clothes due to incomplete water fill on some cycles. Factory position since there are no error codes washer is fine. Asked factory to exchange washer and upgrade model which we would pay difference. Denied. Looking for another brand and will seek legal assistance in the matter.
Published: July 24, 2018
Richard of Belmont, NC
Source: consumeraffairs.com

Without being too critical, I would not recommend this washer for medium to
Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.
Published: October 6, 2020
Melissa of Brunswick, GA
Source: consumeraffairs.com

I purchased a Gold Star Whirlpool Refrigerator from Sears which was install
I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.
Published: October 6, 2011
Diane of Orange, CA
Source: consumeraffairs.com

The stove started having problems about 5 months after I bought it new, it
The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.
Published: April 1, 2017
Nouhan of Spring Valley, CA
Source: consumeraffairs.com

Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT cle
Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT clean clothes. It leaves detergent residue on everything and I use liquid detergent. All of my husband’s dark police uniforms have grey powdery looking streaks on them after they come out of the machine. Does not matter how I load the clothes. The horrible results are the same. Even rewash and extra rinse, streaks are still there. This model, Cabrio Platinum was very expensive! Never buy a Whirlpool.
Published: July 18, 2017
Beth of Summerton, SC
Source: consumeraffairs.com

We been having the same issues as all of the people that have consumed the
We been having the same issues as all of the people that have consumed the water heater. We have replaced the pilot more than 3 times and other parts of this water heater! Well, we are a family of 9 and the only way we can shower is by heating up water like everyone that has the same issue.So I would never recommend this (Whirlpool) water heater to anyone!
Published: December 23, 2011
Cirila of Canoga park, CA
Source: consumeraffairs.com

I have had my washing Machines since 2011 and have had continuous problems
I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.
Published: April 1, 2014
Katrina of Smyrna, TN
Source: consumeraffairs.com

This refrigerator was already part of the appliance package that came with
This refrigerator was already part of the appliance package that came with the property. I dont think if I had a choice, I would choose this brand. The stainless steel finish has rust spots, the top shelf has cracked and it is less that 5 years old.
Published: August 31, 2019
Pat of Hayes, VA
Source: consumeraffairs.com

We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a ve
We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a very loud noise when it would spin. We contacted the warranty company, not realizing it was still under the manufacturers warranty. The warranty company came out and took a look and claimed it would be about $1500.00 in parts to repair. We contacted whirlpool and they also sent a service person that claimed the same thing. Both service people claimed that the other did something to the machine and it was the others responsibility to fix it. We have contacted whirlpool and the parts have been ordered. We were informed today that they are on backorder and will not be available until some time the middle to the end of January. When asked why they just dont replace the washer, the answer we received was that was not the policy.
Published: December 14, 2011
Kathy of Patchogue, NY
Source: consumeraffairs.com

I had a Whirlpool dishwasher for year and it worked great, but the baskets
I had a Whirlpool dishwasher for year and it worked great, but the baskets were rusting. I decided Feb 2014 to purchase another Whirlpool dishwasher. It did not clear as well as my old dishwasher. The seller of the dishwasher stated it was our water or detergent. The water and detergent were the same. The only difference was the dishwasher. Day prior to changing the dishwasher, the dishes were clear and the day I changed the dishwasher, the dishes were not clean. November 2016, the main board has gone out. The part costs $148, plus the service call. I called Whirlpool. They stated they would sell me the part or would discount a new dishwasher. I think they should discount the part!!! Whirlpool makes most brands of dishwashers, so you cant change companies. Their quality is all you can get.
Published: December 8, 2016
Vanessa of Snyder, TX
Source: consumeraffairs.com

We purchased our washer approximately six months ago. It is an energy-effic
We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!
Published: January 22, 2016
Ramona of Neola, IA
Source: consumeraffairs.com

LEDs on control panel started going out in four months. It’s a 400$ part.
LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.
Published: February 23, 2021
Randy of Tucson, AZ
Source: consumeraffairs.com

I bought the top-of-the-line Whirlpool top-loading washer and havent regret
I bought the top-of-the-line Whirlpool top-loading washer and havent regretted it for a minute. This machine washes everything from the most delicate to the most bulky and heavy and does an excellent job of it. It saves about 1/3 of the water my rotary agitator washer used. What more could I ask from a washer. Incidentally, also purchased the largest front-loading electric dryer Whirlpool makes and never have to hold a load of wash until the dryer finishes the last load...a real time-saver.
Published: May 19, 2020
Gail of Lyford, TX
Source: consumeraffairs.com

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell an
I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.
Published: July 21, 2017
Kathy of Bristol, IN
Source: consumeraffairs.com

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I
This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?
Published: June 13, 2014
Susan of Panama City Beach, FL
Source: consumeraffairs.com

I have purchased offloading washing machine in 13 Oct. Within three years i
I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.
Published: September 5, 2016
Sridar of Neyveli, Other
Source: consumeraffairs.com

I am so unhappy with your product. Constantly have to restart machine. Neve
I am so unhappy with your product. Constantly have to restart machine. Never had a problem with my other washer. Takes forever to do laundry. Hate it.
Published: March 5, 2016
Mary of Troy, NY
Source: consumeraffairs.com

Horrible. We purchased the set In October 2010. It worked great for a littl
Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?
Published: January 17, 2012
Tim of Baltimore, MD
Source: consumeraffairs.com

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some
Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.
Published: July 19, 2013
Donna of Chandler, AZ
Source: consumeraffairs.com

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This
We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.
Published: November 1, 2011
Vanessa of Chesapeake, VA
Source: consumeraffairs.com

I have a Whirlpool Cabrio washer. It was great for almost year. After that
I have a Whirlpool Cabrio washer. It was great for almost year. After that it has been nothing but trouble. The body of the washer has rust coming through the paint and large areas that is so rusted that the paint has chipped off completely. A washer is expected to deal with water and not rust through the body. I have a 10-year old Ford truck without a speck of rust. Dont they undercoat? The circuit board has had to be replaced because of rust. I have to take several Q-tips and go under the cover to remove all the rust if I dont it gets rust stains on my clothes, which is impossible to remove. The customer service is non existent. They have left me on the line for over 40 minutes. I hang on only because it would be another hour or so of my time to get someone to answer. I was without a washer for a month while waiting for parts. Why dont they have parts for their products? I had to slop my way too dirty laundry mats 3 times a week as I do 2 to 3 loads a day.My washer is downstairs and stops and gives me the unbalanced message even when its not, running up and down the stairs several times to complete one load. I also get the F51 message for no perceivable reason. The extra rinse button only works 1/2 the time. This was an expensive washer ($1,000.00) and I feel that I deserve my money back. They are knowingly making an inferior product.
Published: January 23, 2012
Kacy of Thiensville, WI
Source: consumeraffairs.com

I was very excited when Melanie from Whirlpool customer service called me b
I was very excited when Melanie from Whirlpool customer service called me back about my complaint. WHAT A JOKE! I thought she was going to offer at least a repair considering by her own admission this same problem with my control panel of my double oven happened just last May (dead for the third time). Instead she offered me 15 to 30% off a new product if I bought it in the next 30 days! ARE YOU KIDDING ME?The first time the control panel died was when I used the self-cleaning feature. The oven never turned on again. Cost me hundreds. I have been afraid to use the self-clean feature ever since. The second time was in May and is no longer under warranty? Again it cost me hundreds!! Now I am supposed to be happy with 15% off another one of your products? Why would I have any faith in any of your products? I have since found out that Whirlpool has had so many problems with this model - they have quit making it. The repair man says Whirlpool cant make the control panels fast enough to keep up with all the repairs but this is still not under warranty - how about a recall? Do you guys stand by your products at all?
Published: January 1, 1970
Toni of Fort Worth, TX
Source: consumeraffairs.com

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convec
I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.
Published: March 16, 2016
Steven of Clarington, ON
Source: consumeraffairs.com

Originally installed early 2007, the very expensive unit went crazy after a
Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?
Published: January 2, 2014
Gary of Hillsboro Beach, FL
Source: consumeraffairs.com

To start with, the ice maker drips non-stop. I have to check it several tim
To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.
Published: September 30, 2014
dave of Williams, AZ
Source: consumeraffairs.com

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load
Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.
Published: December 14, 2013
Bob of Medina, MN
Source: consumeraffairs.com

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