My wife and I were gifted a brand new washer (model: WTW7300DW0) and dryer set. We were very excited to try them out as we had just moved into our new home and had been without a W/D for about a week. We ran our first couple of loads and discovered that our clothing was, especially dark colors, covered in white stains. We didnt know what it was so, we did a little research and found out it was most likely soap residue. So, we reduced the amount of soap we were using... and it still happened. We tried every setting available on the touch screen... clothes still came out covered in soap. We eventually called Whirlpool and had a technician come check it out. He ran his tests, said everything was fine, and to use only a teaspoon of soap for every full load of laundry. This didnt sound right to me but we tried it out... stains... still... and I noticed our whites were not getting cleaned very well at all. Sweat stains from undergarments were hardly touched during the wash cycle. After several more phone calls to Whirlpool, were having another technician come out. I just want Whirlpool to take this POS off of our hands and exchange it for something that works. A washing machine that actually washes would be nice.

My Whirlpool dishwasher washes dishes well, when it drain but it will not drain. I purchased insurance repair service from AIG. AIG is a total rip off. I paid them over $300. I have called many many times. They promise someone will call but not one ever has. I would never work with AIG or Whirlpool ever again.

My daughter bought a mobile home manufactured by sunshine mobile home co. in Red Bay al. The home is only 6 mo. old. In that home there is a Whirlpool microwave oven model # WMH2175XVB-1 Serial # TRY 20 23398. After 2 months my daughter microwave stopped working, Whirlpool sent a repair man out to fix it. He didnt have the parts to repair it so he left to order some parts that he thought might be the problem. When the repairman returned two weeks later with the parts, he replaced a door switch. The oven started to work. About 4 days later it quit working again. The repairman returned for the third time, tried repairing the oven and was unable. I had to help him remove the oven so he could take it home with him so he could try to repair it. At that time I was so angry that the Whirlpool co. would send a repair man out three times to repair something that was obviously junk. When I talked to the people at Whirlpool they told me all they were authorized to do was repair it. I explained the repairman has tried three times and couldnt and that they in good faith replace the unit. The answer I received had to come from a mentally challenged person. If this is the response of Whirlpool about their product, then I want no part of them in the future.

July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.

As a rule, everything I put in it comes out spotless, but I know it is more a function of the detergent than the washer itself. Has nice features but the digital system does not allow you to turn a knob and go to a particular function like the older one, I miss that. Its a standard under the counter dishwasher, plain white with a nice, attractive operating panel with small LED indicators. NEVER put any vinyl, 45 or 78 record into a dishwasher!!! It will dissolve the labels, and if its made of acetate (home recordings) it will destroy it.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

I purchased a brand new fridge in July of 2014 (model wrf990slam00) hoping refrigeration repairs were now behind me. They were not. The ice machine did not work from day one and they knew it was defective when I called so they had someone come out to replace it. Just over a year later it is not working again and my freezer will not freeze either. They tell me I am now out of warranty and any repairs going forward will be out of pocket. Congratulations Whirlpool. You make products that last a whole year. Do not buy Whirlpool. They could care less about you or the quality of their products.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed Thanks for wasting my time. I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they wont honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this companys refusal to stand behind their products and explicit support of disrespectful servicemen.

I bought a brand new KitchenAid stainless steel refrigerator for close to $3,000.00. It has a big crack in the back casing which Im sure is affecting the seal. It is still under manufacturers warranty. Whirlpool sent out a technician to put a yellowish plastic epoxy to seal the crack. When I told him that this was unacceptable as it dries yellowish and has a dull finish he explained that that was all Whirlpool was willing to do.I have been dealing with Whirlpool for 4 weeks now and they refuse to repair the crack and they deny any manufacturing defect. I have sent them pictures of the crack and they still refuse to resolve this issue. Very bad, horrible experience with customer service, long waits on the phone, rude and ineffective employees. This CLEARLY is a company that will not stand by their product and I recommend everyone to CLEARLY stay away from purchasing any Whirlpool products. They will be paying a lot of money for very poorly manufactured products.Please, please, do not purchase Whirlpool products! You will be happier spending money on a company that values you as a customer before and after the sale. Obviously Whirlpool would rather forget you after they have sold you their product and have their money. Thank you for reading this. I hope I have saved potential appliance customers from making the same mistake I made. DO NOT BUY WHIRLPOOL!

We have had this washer for a year and the longest it has run before breaking down is 3 weeks. Since it takes longer than that to get a repairman out to look at it and another 2 to 4 weeks to get parts, it has run less than half of the time we have owned it. This thing is a hunk of junk. Dont ever consider purchasing one of these lemons.

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

Compared to others it gets the dishes clean and is easy enough to operate. Like everything else it has more bells and whistles than I want or use. Fill it up, put soap in and punch the desired settings and it does what it is programmed to do. Overall size seems to be like all the other models Ive used. Stainless with buttons on top of door. The top basket/drawer has latches that get tripped allowing the basket to drop down and confusing my wife. Not the best arrangement IMHO. Seems like the spacing of the supports in the bottom basket are off, but that may be due to our plates and bowls shapes.

I have a Whirlpool Cabrio washer and dryer set. The heating element went out on the dryer when it was less than a year old. I purchased the set at Lowes. They sent out a repair person who called and told them it was the heating element and he replaced it. Two weeks went by and I could smell something burning. I called Lowes and after two weeks wait the repairman showed back up. He said that the control panel was bad. Lowes replaced my dryer and I have not had any further issues with it. Lowes gets an A+. My washer went out about a year later. It was making the loudest noise on the spin cycle. The repair person came out about 2 weeks after I called and told me that the washer was basically worthless, that the repair would cost more than the washer would to replace. I was totally shocked and decided to use it until it died. In the meantime, I found a repair/used appliance place. They repaired it for $235 and it ran for about 4 months. Then the noise returned. I have had it repaired again. Now the control panel gives me the SE light and stops running with 27 minutes left in the wash cycle. I have had nothing but problems with this machine. I would not recommend Whirlpool to anyone. Im going to have to replace this machine and it has cost me lots of $$. Junk!!

I bought a Whirlpool model # WRF757SDEM. It has failed twice in 7 months. The tops temperature hovers at 54 degrees Fahrenheit. The freezer works fine. I had a whirlpool fridge for 10 years before I bought this one and never had trouble with it. This particular model seems to have a design flaws according to other reviews I saw on this site that read similar to mine. We are waiting on parts. This is the second time in 6-7 weeks that it breaks down.

Whirlpool Cabrio Elite - I wanted this washer and dryer set to be the best one I ever owned. =( It’s the most I ever spent on a set. I am truly very disappointed. The washer, it is twisting the clothes and sheets so bad. My clothes are falling apart a little bit each time I wash them. I tried so hard to load the washer the way they asked never putting in a full load. The dryer leaves things still wet around the corners and edges. Because everything gets so twisted I had to buy a iron and ironing board just to get the wrinkled out. I hate to iron.

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately called for service as dishes did not clean after running over 3 hrs. Was told it is operating as designed. I followed all the tips and it still continues to not clean. Plastic wear and cups stay wet, plates arent clean. We have changed detergents pods as well. We may junk it and buy something else. Recently purchased clothes washer and did not buy Whirlpool. Very, very disappointed. I should have kept my 12 yr. old GE Dishwasher that wasted water... But cleaned my dishes. Not happy with Whirlpool!

Whirlpool provides free replacement parts to repair this design problem but wont pay the service charges to repair their design problem. I purchased a KitchenAid french door style refrigerator (KBFS25EWMS10, SN K31902118) and it leaks water on the kitchen floor. At first I just mopped it up but later discovered they have a design problem in their drain system and water backs up into the freezer dept and eventually on to the floor. Customer Service provides free improved replacement parts for this design problem but wont pay the service charges to have the parts replaced. Simply put, Whirlpool/KitchenAid do not stand behind their product quality, instead they pass the problem and service charge cost for their design problem on to the consumer. Beware of this appliance supplier!

Stove was purchased in June, 2021. Two months later, oven will not heat up!!! Contacts Whirlpool, and TEN days later, a service person finally shows up. Problem appears to be a circuit board that they dont have, and has to be ordered! When will it arrive? He has no idea!!! I called Whirlpool, but its frustrating and a waste of time. You only get to talk to someone that appears to be reading from a script! If were lucky, well be without an oven for one month; however, it could be two...or three...or four!!! My advice: Dont buy this stove/range!!! Not only is the oven an issue, but it just seems flimsy and subpar quality, especially the oven door. Added to that, the glass top is very difficult to keep clean... Worse than any glass top stove weve had in the past.

Purchased this set in January of this year 2016. The loudness of this machine struck me first along with the constant banging of the pipes in the basement when filling with warm water. The agitator is very loud. Thought I was trading up from a 10 year old Whirlpool front loader set. There is hardly any water in the washer when running a full load. I take clothes out that are not only a twisted tight mess but in some spots are not even wet!!! The dark clothes inevitably need to be rewashed because there is white residue on them!!! I have used the pods and liquid and it doesnt seem to matter, happens with both. Customer service has no answers and say theyve never heard this before.How can this washer wash clothes when there is no water and little if any movement of clothes??? And how is it that we are all saying the same exact things and Whirlpool is not being held accountable??? I DONATED my working fine set to a dog rescue and am now stuck with a brand new machine that works PERFECTLY HORRIBLY. So who is watching you Whirlpool???

My wife and I purchased a new Whirlpool gas range (Model#WEG745H0FS0) almost 2 years ago. Woke up one night to the smell of heat and the oven had come on! Thank God we were home. Very dangerous! Repair is going to be expensive! Havent used the oven portion in about 3 months now. And Thanksgiving is just around the corner! Any assistance is greatly appreciated.

We spent a lot of time researching to make sure we were making the right choice, found the one that was right for us. When it got delivered there was a problem though, the plastic scratch protector film they put on the doors for delivery left an adhesive residue that looked like dull spots all over our new shiny black doors. I immediately opened up the owners manual to see how they recommend removing this blotchy sticky residue, assuming we werent the first ones to ever come across this problem, unfortunately they only provide generic cleaning tips. So I went to their website and found what I was looking for. I tried all of the cleaning methods they provide, none of them even came close to working. So I grabbed some adhesive remover and tried that, it worked great to remove the residue however my microfiber cloth (which they recommend explicitly) started leaving scratches all over the finish.I called the customer service to see about getting a new door delivered, thinking this wont be more than a 5 minute phone call since I had followed all of their steps they provide both in the owners manual and on their website. Heres where I find out that their policy DOES NOT cover scratches/cosmetic damage, period. I tried reasoning with them, I had them read their own recommended cleaning procedures, and we both concluded that I had followed their procedures to the T! You might think that if the all of the typical procedures didnt resolve the issue, that would be the point where the customer service reps would have the ability to make a decision that satisfy the customer, you would be wrong! They kept telling me over and over that their policy doesnt cover cosmetic, therefore there was nothing they could do. It was delivered with a defect of sorts, how is the customer responsible for that? The only way I can see it having worked out in my favor is if I had never tried to clean it myself and immediately called customer service, I still fear they would have given me the same line of cosmetic damages are not covered even if I would have tried each procedure with them walking me thru it over the phone. Lesson learned, I will never purchase another Whirlpool product!

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

We purchased a $3000 WRF990SLAM00 / K22019120 refrigerator in 2013. Within the first two and a half years we have already put over $700 in repairs. We were told today the coolant for the ice maker has a leak (either a slow leak or a fast leak, they arent sure). But from here on out we will have to put coolant in it to keep the ice maker working. A week ago we spent another $300 to repair the water dispenser. This is the worst fridge we have ever owned. Whirlpool could care less and we are basically out right at $4,000! DONT BUY WHIRLPOOL.

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

My Whirlpool refrigerator is about 13 months old and the paint is peeling off. I was told my an associate at whirlpool that I could have a service person come replace it for approximately $500. And this is only for one door not both.

I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.

In January 2021 I purchased a front load Whirlpool washer and matching dryer. They were delivered on February 6 2021. The first load we found water on the floor. I thought I didnt close the detergent drawer so I proceeded with the next load. Again I found water this even through the ceiling tile in room below. So with the next load I sat in laundry room to see what was happening. When on the rinse cycle water shoots out the front of the dispenser drawer.Contacted service, they sent repair man. He ordered new parts and I waited over 3 weeks for next repair call to find out that whirlpool had part all along. Repair man came again and still no resolution to issue. He was told to order same parts again - still no resolution yet again. I fought with Whirlpool till they said they would give me a new machine. Now fighting because delivery people wont uninstall 1st washer and install new machine. Today is June 28 2021 and I still DONT HAVE A WASHER TO USE. I havent even used the dryer yet. I have $3400 and numerous hours with Whirlpool trying to resolve this issue! Can you help? Whirlpool continues to string us along, telling us to be patient, theyre doing their best.

I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The first one the refrigerator was freezing food in the fridge part and thawing food in the freezer part. After several times a technician came to try to fix the problem and arguments with Whirlpool. They finally replaced the refrigerator. The new one is now doing the same thing. I am contacting Whirlpool tomorrow.

My Whirlpool refrigerator model #ED5FHEXV001, serial #HR0248 - I have spoken to a couple of reps on the phone. I am very dissatisfied because it was like one rep I spoke with on the telephone advised me to buy an extended warranty and at that time, the company would consider alternative ways to deal with this complaint and perhaps replace the refrigerator. I did not want to pay an additional $100 for a warranty, unless the company would guarantee me a solution, preferably my money back. I did not really believe the warranty would help me after the warranty was expired. I would still have the same problem and I feel that in the event after the extra warranty expired, the company would tell me I should have kept the coils clean, which is my complaint. There is no way to keep the coils clean. I guess blowing out the residue, then all that residue material would end up all in my house. Also, very important, there have been 3-4 technicians to my house the first year. I was told various things to do, such as adjust the refrigerator to a lower setting and freezer to a little higher setting. One tech actually replaced a part? The second tech said he would clean the coils. The last tech told me the problem was my coils had to stay clean. My question is, how the heck is that possible with the coils on the bottom of the fridge and susceptible to a lot of dust and dirt, unless I move my fridge everyday? Most people do not expect to have to clean under the fridge each day and the coils would still be dirty anyway. It is very dumb that the coils are not on the back of the fridge. With the fridge coils on the back, I have never experienced this problem. Please advise what my next step would be. Thank you.

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.

Whirlpool gold bottom freezer is 2 years old. This model has a design flaw. And due to this the drain is frozen in the bottom of the freezer. Water is leaking onto the floor. I called for service and whirlpool is charging me. To fix a problem that is their fault. This is unfair.

I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.

I bought a new washer and dryer 2 years ago, it was built by Whirlpool under the Kenmore name plate. In the first two weeks we had them come and service it as it was very loud in spin mode. The serviceman said they were all like that. Now, two years later, it is so loud you cannot even carry on a conversation while in the spin mode. Called for service again. After two minutes he says, You better buy a new washer, this one will cost over $800 to fix. Never will buy another Whirlpool appliance or Kenmore again. Buyer beware!

Front Load Washing Machine, Model WFW97HEDBD0 - This is the worst appliance we ever owned. Purchased in 2015, multiple problems since! 1. Soap dispenser did not dispense and leaked down the front of washer... 4 service calls, control panel finally replaced, clothes not clean, leaking continued. Had to place soap into washer drum. 2. Pedestal drawer made grating noise, track off, drawer replaced, opened better but still made irritating noise. 3. Grease oozing from side of washer both sides. Decided to look in back of washer and OMG! A copious amount of grease is also beneath & behind the washer & dryer. I had to scrape with a metal spatula device to pick up and it took over 1.5 hours to remove & clean. We are lucky a FIRE did not start when using either machine. This machine was a LEMON from the beginning. In fact when we were having it serviced, I stated I wanted it replaced but was informed 2 visits were counted as 1 and did not qualify for further investigation. We cannot rid ourselves of this machine fast enough after the last issue. New washer coming tomorrow, not a WHIRLPOOL! New machine is LG WITH 10 year warranty on motor.

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

The washing machine does not wash the clothes. It does not clean the clothes and goes off balance all the time. I have had it 9 months and waited to write the review to make sure I using it properly and giving it a chance but to no avail. It is awful. It leaves white lines on the dark clothes and does not take makeup stains out of the white towels. Those are just a few examples. The clothes have to be washed sometimes twice to feel they are clean enough. So it is not cost effective and uses more water which is counter productive to the HE.

Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

As a busy mom with 11 children, I needed a refrigerator that could stand up to the demands of my family. This refrigerator is great and meets my needs, but could use a few improvements. The side refrigerator shelves are not on very sturdy. When my daughter removed a jar of mustard, the shelf came off the door, fell onto the floor and broke. This could be solved by improving the gripping strength (increase depth) of the refrigerator door shelf holders. Additionally, the sliding freezer shelf is always crooked and has to be manipulated into place. This is most problematic when the freezer shelf is full. The freezer is not smudge-proof, but clean up is easy with a damp towel.

I had my kitchen remodeled and purchased a Whirlpool built in electric microwave and lower oven combo (Models WOC54E and WOC95E). I selected this product because it had the right dimensions for my kitchen and I thought Whirlpool was a quality brand. Well I was completely incorrect about the latter point. Within just a few months, I noticed a drip line in the microwave door, between the outer and inner panel that could not be accessed to clean. I barely used the appliance and had no explosions in the unit that would account for this unsightly stain. When I called Whirlpool, they told me that cleaning and resealing the microwave door was not covered by warranty, and if I fixed the problem, then I would invalidate the warranty on the appliance. I had no choice but to live with this drip line, which has now been joined by others. I can think only that this is caused by condensation and that the door is permeable to moisture.Then there is the oven: When it is in use and for at least 30 min after, the fan on the unit is deafening. Not just a little noisy, but really loud. This is my first experience with Whirlpool and its products, and I would NEVER purchase others. They are not inexpensive and are clearly of substandard quality. The fact that Whirlpool is prepared to put a defective product on the market and then not be prepared to fix problems with the unit is appalling. DO NOT BUY WHIRLPOOL.

We bought this on sale but we're really glad we did. I was surprised how quiet it was while cleaning the dishes, insulation I guess makes it quiet. The wife also uses Cascade liquid dishwashing soap which seems to get the dishes really clean. Rinsing before we stick them in probably doesn't hurt, but overall, we are very pleased. The dishwasher has an adjustable rack which we've only used a few times and the start is easy enough for me to even figure out, sorry guys, but yes I do the dishes sometimes. Hope this helps. Good luck. Oh its model # is WDT730PAHVO.

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.

In January 2016 we ordered a Whirlpool Dishwasher through Home Depot. First, Whirlpool delivered the wrong dishwasher and the installer took my old one away - leaving minimal options to correct the problem quickly. Home Depot did not make the order Model # error but they did compensate for the error. Now, with 18 months of very low use (2 in household - prewashing all the dishes) the pump on the dishwasher is gone. Before posting this review I contacted Whirlpool via email. Two weeks later I had a phone message and I returned the call only to wait for 30 minutes to get through to a customer service agent who could offer absolutely no solutions or compensation for their poor quality product or service. There needs to be a zero on the scale of STARS to reflect Whirlpools overall quality.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.

I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

Its supposed to be energy efficient yet it takes AT LEAST two times as long to get one load done, regardless of size or cycle preference! Now laundry takes all day! Literally! And why is there a lid lockout? Did someone accidentally fall in? If I drop something after Ive pushed start, I have to wait until the machine unlocks the lid. Why? This seems counterproductive. Its a top loader!

I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).

I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

Bought a model WRT318FZDW02 (top freezer) refrigerator (new) about 3 1/2 years ago and its already failing. The temperature regulation has failed and food in the lower compartment freezes while the temperature in the freezer compartment varies wildly. Unfortunately typical repair costs these days will probably make this a throw away item. Ive owned several different refrigerators over the years and theyve all lasted well beyond 10 years. I definitely cant recommend buying anything from Whirlpool these days.

Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.

This fridge is very spacious in the fridge area. The freezer area is larger than a model with freeZer on top or a side by side model. The black stainless steel is very attractive and doesn’t show fingerprints. The controls for the fruit and veggie drawers are cheap. The drawer for meats and cheese is huge. Overall I like this fridge.

I bought Whirlpool refrigerators around one and half year ago. After 1 year the light of refrigerator was broken. I was contacting customer service and arranged the fix. However, the contractor never showed up. After I making the call several times, I gave up finally. The repair is really bad experience!

Purchased a self-cleaning Whirlpool oven - model number RBS245PRS06 at Home Depot. Spent extra for the self-cleaning feature. The oven had slight use and used maybe once a week. Cooked a big Thanksgiving meal and decided it was time to use the self-clean feature for the first time. One hour into the process the oven shuts off, no longer has power, and the oven door is locked and will not open. Called Whirlpool (talked to 2 levels of customer service), they wanted me to buy a $200+ warranty for another year of coverage!Researched online and talked to the parts people and this is a KNOWN defect. It happens frequently when using the self-clean feature. It requires replacing the Thermal Overload Safety Thermostat which costs $45 with shipping for the part. The service call is over $100 PLUS labor which can run even more. There are YouTube videos that show how to replace this fuse. The parts lady recommended NOT using the self-cleaning for this oven. Buyer beware. If you are in the market for a new oven do not consider this Whirlpool model. THIS PRODUCT IS DEFECTIVE AND WHIRLPOOL WILL NOT STAND BEHIND IT ONCE YOUR 12 MONTHS IS UP.

Whirlpool slide in range, microwave, dishwasher, KitchenAid fridge: All appliances, stainless finish, were bought with my home in October 2006. Range - Within the first year, I had problems with the outer plastic pieces breaking, the motherboard and the oven and broiler not working. The screws holding the knobs on fell out several times. The oven door was fixed several times this past year until finally it fell off and broke for good and now the oven does not work at all. Microwave - The rotisserie motor stopped working this past year. Dishwasher - Just after the first year, the outer shell of the door came apart. KitchenAid fridge - Within the first year, the temperature adjuster broke. The second year, the ice maker stopped working. This year, the ice maker broke again and the motor quit working twice already and all has been repaired. The freezer handle has fallen off as well.

Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.

My stove has met all my baking and cooking needs. Love the self cleaning oven and I mean it does clean every bit. Always bakes at right temperature. I love it. All my pies and cakes come out perfect and the look of it is just pretty and matches my kitchen.

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it’s quiet and I like the fact that it is a front loading washer.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

WORST EXPERIENCE USING WHIRLPOOL REFRIGERATOR. I purchased a Whirlpool Refrigerator in July 2013 (Model - Whirlpool Ref New 495 CLUB IMPERIA). Suddenly it stopped working on May 12 and I registered a compliant to the customer care. Engineer came in same and I was surprised by the service, he checked and said he rectified the problem and he left. But the problem was still there and it was never rectified. I launched the complaint again on May 13 and engineer came again and said there is gas problem in Compressor and he left by saying that another engineer will come to refill the gas in compressor. Next day new engineer came in he checked everything and said this compressor is not working and needs to be replaced. I said go ahead and replace it, he said it will take 1-2 days. I said “ok lets do it.” But now theyre saying that they do not have the compressor in stock and they will change the appliance. Again as I do not have another option I said “ok lets do it.”Now the drama start: they are saying I need to pay 20% as a depreciation of the total cost of the refrigerator + INR 1000/- (Cartage) + difference of the new refrigerator which comes to around INR 21,000/-. Well can someone tell me why I need to pay this huge amount when my appliance is still in 10 years of warranty and its just compressor problem and rest of the product is just fine. After fighting with them come to a conclusion that I need pay INR 10,200/- and I will get the new appliance. Now when I already paid the DEMAND DRAFT (DD) of this amount now no one is responding to me on when I will be getting a delivery of the new Refrigerator. Only God knows when I will be getting this. In this HOT summer we are facing a lot of issues just because of their bad service. No one from Customer Care is giving me any response nor are they taking my calls now.Now can someone tell me what I should do? I am left with no option and thinking of taking a legal action against them and thinking of launching a complaint in Consumer Court against them. Please give me your suggestions and send me your response at **. If anyone from WHIRLPOOL is look into this, please help on this matter urgently and respond me back ASAP.

My father and I both got the Whirlpool Gold gas furnace 3 seasons ago. I can't tell you how happy we both are! Our heating bills plummeted; the unit is quiet and does a fantastic job. I am 50 and I have to admit this is in the top 5 of the best purchases I ever made. For me to take the time to find a place to write a review 3 years later should be testament to how happy I am. Make sure you have it professionally installed! Don't skimp here…this is the key!

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.

We purchased a Whirlpool front loading washer about three years ago. During our first year the machine worked OK, but three months after warranty expiration (12 month warranty), the sensors seems to go wonky and it no longer worked (at 15 months of age). We paid about $95 in the Minneapolis area for a service call. The repairman had to call Whirlpool from our home to inquire about the sequence of flashing lights on the sensor. After getting off the phone he told us he thought he knew the problem, but could not guarantee that the $200+ part he suggested ordering would solve the problem. The installation would require additional labor charges, of course. I reported the incident to the manager of the repair service and was told the repairman was expert in Whirlpools but this did not further inspire confidence. We were not willing to sink this amount into the machine, so ditched it and bought a top-loading inexpensive Roeper. The top-loading machine definitely appears harder on the clothes than the front loading Whirlpool, but it gets the clothes cleaner and has been problem-free so far.

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an F6 E2 error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpools customer service. They told me the washer is not under recall but I may qualify to purchase their Repair + 1 service. When I expressed frustration at spending so much on a product that lasted only 3 years I was told This is not a known quality issue or recall. I will document a complaint for you. The chat session was then terminated by the customer service representative. We will spend over $300 to replace the part that Whirlpool obviously knows is flawed. However, I will not pay for an additional Whirlpool repair service to fix something that should not have broke in the first place. And Whirlpool (including Maytag, KitchenAid, Jenn - Air, etc.) will never get our business again.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!