Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the timer went out this year. Its only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and Id advise people not to buy their brand of anything.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

Because the Korean appliances are a problem for repairmen, were stuck with a Whirlpool choice. Seems to be a good fridge. Noisier than my Kenmore (Korean). I got instructions from repairman on opening right door first and closing it last. Otherwise rubber wears out too soon. If I put anything on left door opposite ice maker, it freezes, making that shelf useless! We had ordered a Kitchenaid but the installers damaged it.

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!

Bought a $2500.00 fridge in Dec. 2012. By July, we were dealing with our 4th repair. Customer service in warranty department is non-existent. They act like you are a bother and have no right to demand replacement. I sent an email. No response. I wrote a letter to Corporate. No response. Not until I made comments on Facebook. Then I get a call offering me an extended warranty (which I already had purchased) so they said they would give another year (total of 3). This was a few weeks ago. I still have yet to receive anything or hear anything. This morning, our fridge is on the fritz again. I am loathe to have to deal with them again, but have no choice. Its either deal with them or throw out the 8 month old unit and buy something else. I should not even have to consider that. Whirlpool is a huge company. I do not understand their reluctance to just replace a product that is obviously defective unless they have no confidence in a replacement unit. This is so frustrating and upsetting to me. I did my research. I thought I was getting a quality product from a quality company. What a disappointment.

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

Ice maker has stopped making ice on several occasions. Also when you try to get ice out of the door dispenser, it will continues to release ice but will not go down the chute and when you open refrigerator door it spills out all over the place. Getting ice other than from the door is no easy task. I have taken to putting a bowl under the ice dispenser. Interior of refrigerator is not user friendly for positioning items. Bought in a hurry back in 2017 and have regretted it ever since.

Bought Whirlpool Gold refrigerator, microwave, and stove. The bottom where the freezer is located leaks if you dont slam the drawer shut - many times leaking regardless. The microwave needs to be unplugged/reset about once a month or so because the power dies - light comes on, food rotates, no heat. And the small stove light indicating the burner is on for the front left burner suddenly doesnt light up. 0 for 3 on satisfaction. Appliances are 2-3 years old. Did not get extended warranty. Everyone tries to get you to buy but didnt realize I was buying junk. Will not recommend or buy this brand again.

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

DO NOT BUY THIS DISHWASHER (Whirlpool Gold Series dishwasher)!!! We bought a camp with this dishwasher in it brand new. It has been serviced three times in the past year because the dishes (especially utensils) do not dry. The service company first said it was because I needed to use jet dry. What a joke! I told them I was using jet dry so they sent a service man out. He had to read a manual in order to try and figure out what was wrong with it. He then decided the entire motherboard needed replacing and he would order the part. He came back, replaced the part and it still did not fix the problem.I called again to complain so they sent another service man out and he said the drying air vent may not be working. They came back out to replace it weeks later because the part was on back order. Wonder Why??? I still have to dry the utensils every time I run the dishwasher. The interior walls of the dishwasher are wet even after running through the drying cycle. Either this dishwasher is a lemon or Whirlpool is selling a dishwasher that does not dry to the consumers!!! So BEWARE!!!

This is a portable dishwasher with a butcher block top. Great to use as a rolling island countertop. The capacity is huge, fitting large pasta pots and dutch ovens with ease along with dish plates. Love the water miser setting and the no heat dry to protect delicate material like china dishware.

Warning: Whirlpool water heaters are junk! Spent $553.00 for a high quality ( lmao ) water heater that had a 6 year warranty. Started leaking internally and rusted through, then rusted a hole in the bottom. 6 years and 3 months later they said you are S.O.L. Leak occurred well over 3 months ago, but they said it has to be reported before the 6 years. Do not waist your money on this junk!

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.

I purchased it new in July 2008 for $550, a single homeowner average 4-5 loads a week. First time it broke down, it was just inside the one-year limited warranty. It broke down again Sept. 2011, the basket separated from spinning mechanism. I learned that after $75+ missing day of work, repair tech quoted cost of repair $885 and a minimum of 10 days waiting for part to arrive.I called Whirlpool, the guy on the phone was nice but told me I was out of luck. Even if I had purchased the 3-year warranty, I would still be out of luck. The washer was manufactured in April 2008. What a piece of junk. Save your money and skip it. I wish I had. Aside: Whirlpool, whatever happened to standing behind your products? I used to think you were a quality brand. Im extremely disappointed and wont be purchasing any of your products in the future.

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

I purchased a Fridge/Freezer just over 4 years ago. It was an expensive one. The gas is gone and they cannot re-gas it. If I was told this when I was purchasing it I certainly would not have spent this money. I rang the concessional team. They would give me nothing towards a replacement as they had not one in stock, POOR Service for a big company. I am in business and this is not the way I would treat my customers. This has certainly turned me away from purchasing Whirlpool Products, despite having a industrial washing machine and Dryer. For the record, I had 2 servicemen to check it and they were most pleasant. It was beyond repair.

I felt compelled to write this review, to sum it up NEVER buy ANY Whirlpool, KitchenAid etc brand. Nothing but the worst experience, it all started with a 5 year old Whirlpool fridge that stopped cooling, I called and they said they could send someone for like 200$ and that it does not guarantee it will be fixed. So I called an independent and he tried to refill the freon, but it was leaking behind the fridge in a section you cannot access because they want you to buy another one, so 5 year old fridge in the garbage and now to top it off, a KitchenAid knife set that is barely used, one of the big knives broke cutting a fruit, and good luck in any circumstance getting any customer service. SO NEVER AGAIN, TRUST ME AND PUT YOUR MONEY ELSEWHERE ON ANY OTHER COMPANY.

We bought a Roper refrigerator about seven years ago. Less than two months later two of the cheap plastic door shelves broke and we had to buy replacements at over $20 a piece. Since then weve had to replace one more. Tonight another one broke so well have to fork over another $20+ to replace this one. I checked the Whirlpool website and they have the exact same flimsy plastic shelves as the Roper. I will be in the market to purchase at least three refrigerators in the next two years and you can bet that they wont be either Roper or Whirlpool. My advice to anyone in the market for a refrigerator to steer clear of these two brands as their shelving is cheap and shoddy.

In June of 2010, I purchased a new Whirlpool Estate EED4400WQ0 dryer (serial number M01156261) with an accompanying washing machine. It has been in a clean, climate-controlled environment and gently used by my family of four for just short of two years. Last week, I began to notice that the clothes coming out of the dryer were cool and damp and it quickly became apparent that the dryer was only heating intermittently. This morning, the service person from the dealer who sold me the washer and dryer set (and a Whirlpool dishwasher a few months later) told me that contacts on the timer unit were bad and that the entire switch would have to be replaced. This is no small portion of the machine and the part alone will cost me about $150. After labor, we are looking at an expense of approximately half of the original cost of the machine - in less than two years. I called the Whirlpool’s customer service line to ask if there was anything that could be done and the answer was: Sorry, we cant do anything for you.” It is not acceptable to me for an appliance to become that expensive that fast. If Whirlpool cant do anything for me about this, then I will not be purchasing anymore Whirlpool products.

Whirlpool gas range convection oven - I have only had this range for 2 weeks. Manual is sketchy to say the least. Purchased from LOWES - salesman were not well-informed. I have had to do a chat to find out information. Range looks great but performs poorly. Takes a while to heat anything even on high and on large burners. Grates are too heavy. I am sorry I did not see the editor review before I purchased. I have not used the convection so I cannot speak to this but my choices were limited when I purchased and I did not want a convection oven and other ranges would not purposeful for my use.

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

Whirlpool Refrigerator WRS526SIAH00. Well we have always had a lot of trust in Whirlpool appliances over the years. Just about everything we have is Whirlpool brand including water heater. We remodeled our kitchen and bought a new refrigerator in July 2013 (just for the color/look change). We have had nothing but problems from day one with the water/ice dispenser water may or may not work. Now (AUG 2015) the refrigerator side started freezing our food, milk and tea gallon jugs frozen solid. Went down a self fix list on an appliance parts website using our fridge symptoms, said it was probably the bimetal defrost thermostat. Replaced that part. It didnt fix it.So I did my own troubleshooting and found the cold air was continuing to push from freezer into fridge area, found this cheaply made plastic damper broke and stuck open. Now that part will cost another $50+. Whirlpool knows about these cheaply made parts they have put in these appliances. You cant even get to this part without taking things apart. This is a cheap manufacturers plastic part and Whirlpool knows it. Its not the consumers fault. It was a joke when we received an extended warranty offer from Whirlpool for just $208 per year or $626 for 5 years - I wouldnt spend another dime with Whirlpool. The price is high because they know how many parts are breaking on these units. You shouldnt have any repairs for 10 years on a refrigerator. We are stuck with a lot of Whirlpool products now, but we are done with this brand. Dont waste your money.

If 0 stars was an option, I would have chosen that. Ive had my own home for 34 years and have had many washing machines over the years. My Whirlpool Cabrio is absolutely the worst washer I have ever encountered. It doesnt get clothes clean and constantly gets out of balance. Whirlpool did a service call and said it is functioning as designed so I was unable to get a replacement. I really hate being wasteful and adding a huge appliance to a landfill but I will be replacing this machine as soon as it fits into my budget. I dont have a receipt to submit because it was purchased by my builder at my request. Do not buy this machine!

I had a full set of kitchen appliances delivered to me on December 11. The delivery crew installed everything but the microwave because we needed to have wiring done. Three days later an electrician came and upon opening the microwave box it was severely damaged. Whirlpool won’t replace it because I called one day outside their 48 hour window. They delivered me a damaged product – period. It should be replaced without question. Instead they want to send a “cosmetic tech” out to see if it can be fixed. I can’t imagine that’s a more cost-effective method for them. Completely unacceptable. I will never buy Whirlpool again based on their lack of customer service and common sense.

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

We purchased the Cabrio washer & dryer with 6th Sense technology in 6/2007. What a mistake it has been. We have had 3 F1 error codes that a repairman has had to come fix all about a year and half apart. It makes crazy loud sounds if it decides to actually spin in the final spin cycle. It normally does not spin. It just always flashes UL for unbalanced load. We are extremely dissatisfied with this set. The dryer heating element has gone out also. We just purchased a new part. Prior to this, we had a hand me down washer & dryer that worked excellent. We regret getting rid of them, and now need to purchase a new washer & dryer. Whirlpool ought to stand behind its products and get this fixed.

Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods. A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a rapid preheat at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

The machine meets our needs and just the right capacity. It has just the right number of selection for proper washing. Very easy to load clothes and remove from the washer. There were a number of colors to select.

The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I dont think I should have a rust problem after 5 years.

We bought a Whirlpool French door fridge model WRF989SDAM00 in 2013 and were impressed by how it looked in our kitchen. Its December 2015 and things have started to go wrong. First the freezer stopped freezing items completely and found out that ice had built up on the cooling tubes inside the rear freezer wall. Had to be taken apart and thawed with a heat gun. Now the freezer freezes on and off and the ice maker is not making ice properly and leaking all over the left side of the fridge. Went to Sears {place of purchase} and we were asked immediately if we had purchased the extended warranty. We hadnt and were told Sears could do nothing and that these newer fridges have a tendency to have trouble within the first couple of years and thats why they recommend the extended warranties. Really a $2500 dollar fridge a couple of years? Had a local appliance repairman look at it and he said the compressor was bad. $500.00 to fix. Boy do I regret buying this thing. These big companies just walk all over us consumers.

My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all of the nightmare stories concerning this washer one would think Whirlpool would offer a recall and try to correct their wrong doing. Do not buy a Whirlpool Cabrio. It was the worst decision I have ever made! Whirlpool does not stand behind their products. I cant believe they can get away with treating their customers so unfairly, taking their hard earned money for crap like this, then not offering to help after so many have had issues. The Cabrio is loud, doesnt get clothes clean, and is always flashing UL for uneven load (when it works at all). My local repairman has made many trips to fix my problem Cabrio. This time he is at a loss. Ill be buying a new washer and it will not be made by Whirlpool! Please, if you are reading this be forewarned!! You will regret your purchase if you buy a Whirlpool Cabrio.

Easy to operate. Easy clean feature is thorough. Glass top is easy to clean as well. Even temps cook the food well and this oven is reliable. Lots of options of temperature. Glad we chose this brand.

Wish I had done more homework before I purchased a Cabrio washer and dryer. The washer uses so little water that I sometimes find dry spots on clothing when I take it out. How can it possibly be clean if it doesnt even get entirely wet? I now pre-rinse all of my underwear before putting it in the machine. I know the instructions say not to put in wet clothing, but if it breaks sooner, Ill get to replace it sooner with a more traditional model. I always use the lowest spin speed - anything else makes my clothes hopelessly wrinkled. I like the large tub for washing blankets and comforters. Thats about the only advantage I can think of. The dryer sensor quite often goes off after about 2 minutes if I use any setting other than the delicate or timed features. Ive had the machines for 2 years and had the dryer repaired once under the extended warranty I purchased. Very disappointing purchase.

Purchased a Whirlpool washer/dryer pair @ least 5 years ago. Great machines. Washer washes very clean. My only beef is that once the cycle starts I cannot open the lid. Dryer will dry almost anything in 10 minutes or less.

We purchased the washer on April 25, 2015. It has been an absolute nightmare. Reached out to Sears within a week of delivery because the wash cycle was way over an hour. Is a terrible machine, my clothes come out dirty, is damaging my clothes and Sears says I cannot return it because according to them I havent had it fixed enough times. It washes for over an hour at times. It takes water and releases water and goes to wash again but is not cleaning the clothes. As a homeowner we pay water, and electricity and perhaps I wouldnt be so upset if my clothes would come out clean. At first the tech told me to change from the HE detergent purchased and recommended at Sears to liquid detergent and then since I still get stains on our clothes he advised me to use less than the recommended amount. I also purchased the kit to wash the machine. This is a real lemon and nobody wants to admit it. I have purchased Whirpool washer before but if they dont admit that this is poorly made and give me a voucher to buy another machine I will never ever in my life buy Whirlpool or Sears for that matter. The machine is just a year old and I cannot use it because it damages my clothes and worst, is not cleaning my clothes. It disgust me to wear dirty clothes or to have my family wear them. So now I have another appointment and at this point I no longer use the machine. I will tell everyone that is willing to hear my experience. Do not purchase this washer, is not good and is only trouble. You are not going to be able to get it exchanged or fixed. I think that a full year would have been enough time for Sears to determine this is a lemon and do the right thing by the customer. I now go to the laundromat because I have a machine that damages my clothes. I am also out of money to purchase a new one and the wearing dirty clothes disgust me.

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

I absolutely hate this Cabrio machine. This should be off the market. Shame on them for selling this. Salesman sold me a bill of goods on this washer and dryer. I have to wash some clothes 3x or hand wash. Whirlpool told me to use bulky or delicate cycles, as this puts more water into the machine so my clothes will rinse clean (doesnt work). When I wrote, they didnt even offer to make a service appointment. They know they have a bad product! I agree. Greed.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

Its not even a year since I have had this washer / dryer--and I already made two service calls regarding the dryer. The washer does not get the clothes clean. When washing even one blanket, it bumps, grinds and does not wash well. I have had to do two loads compared to one in my Amana set. It is terrible. You have to stay with it while washing or always load. It gets uneven with any small load. Everyone I know hates this washer.

We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.

About three months ago the freezer iced up. Tech showed up stating that the motherboard went out, needs to be replaced, had to wait 6 days for part to show. Was replaced. Two weeks later freezer iced up and refrigerator got hot, lost a lot of food. Again motherboard went out again, had to wait another six days. Part came in Tech replaced the motherboard and installed a heater defroster. Worked for 2 weeks and now the freezer is icing up again. What a pain in the ass.

I bought my house in 2009, and the previous owner bought this refrigerator in 2005. By 2012 The light and temperature read out went out. A circuit board had to be replaced. I have a home service company that I pay for yearly which takes care of the appliances. As usual, the fine print on the back of the contract said circuit boards were not covered. When I went online to purchase the part, the cheapest I could find it was $180. My service company said they would not cover it because they break down so frequently, with Whirlpool as the biggest offender. They gave me a discount and charged me $125 for the replacement. Whirlpool is making a fortune on these defective parts, which last long enough during the warranty period, and then you are on your own.In 2015, after the refrigerator was 10 years old, the compressor died. Hundreds of dollars of food spoiled. My service company said I was covered for the replacement, but I would have to wait 5-7 days for the part to come in. I was so furious that a refrigerator of this age would break down on me. The repairman told me he has seen these Whirlpools break down after 5 years. He said they are junk. When I was young, we moved into a new 20 story building in 1963. All the apartments had the same refrigerator made by Frigidaire. I lived there for 26 years. When I moved out in 1989, that refrigerator was still there working perfectly. It never needed a repair. I never heard anyone complain about theirs either. How is it that in 1963 a company could build a workhorse of a refrigerator, but in 2005, Whirlpool, a company in business since about 1911 makes this junk? I will never buy a Whirlpool product, and will tell the world not to do so as well.

My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

I also have a side-by-side Whirlpool Gold Fridge purchased from Lowes Retail Store, and I paid $1,480.00 for it. It is now 4 years old and I just noticed large cracks on right, inside part of the fridge. I called Whirlpool and got a runaround. Some lame guy said, Sorry, nothing we can do for you.When are people going to stand up for their rights and fight for their bucks? They havent heard the last of me but I will put this on the back of my truck with a nice sign on it for thousands to see. If anyone else has had this problem email me at ** and lets talk. I will never buy any Whirlpool items ever, ever again! Buyers beware! I also hold Lowes Retail Store responsible for this. They should research and stand behind what they sell, they are no better than Whirlpool!

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

Whirlpool Cabrio Washer model WTW6400SW2, serial CU2372784 type 480: I have had this set for about 4 years now. First, I had to replace the motherboard. And now today, I found out that the center post seal was leaking and caused a lot of damage. I was told that it would cost around $300 plus to get it fixed. I have seen on sites that this washer is a lot of trouble and the makers need to fix these problems. Also, the washer sounds like a jet running. We need the makers of Cabrio to step up and fix these problems or refund us the money that we have paid out for this thing. We, the people who have bought these machines, need a lawyer and to start filing lawsuits against these people.

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

BFG2F4040T3NIV IS HORRIBLE. This water heater is JUNK. The release valve has released and flooded my basement 3 times in the past 2 years and the recovery time on water is terrible. Whirlpool needs to step up to the plate and refund everyone who purchased one of these. Every review on this unit is horrible. DO NOT PURCHASE a WHIRLPOOL water heater!

Mine is a stacked unit...saves space and I just love the stooping over factor... BUT, its an energy saver and I always have to add about 5 gallons of water to it for it to cover even half a normal load...ugh!!!

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.

The control knob broke off the washer when it was only two years old. I contacted Whirlpool by email about what happened with the dryer. The control panel is held tight to the dryer now with duct tape and the knob is held on also with duct tape. The knob doesnt work. It is stuck on timed dry so I can at least use it and adjust the time. I cannot use any other setting. It would cost about the amount of the dryer to have it repaired. The customer representative informed me that sometimes things dont last. Im glad for his profound wisdom, but Im stuck with a dryer held together with duct tape. I was offered an extended warranty, but the cost of repair will be nearly the amount of a new dryer. I will seek a different brand in the future.

Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

My 2 year Jennaire (made by Whirlpool) broke down on 12/14/11. Repairman came out on 12/19. He said that the compressor was not working and ordered another and he came out again on 12/22. He said that it could not be fixed (internal leak or something). An aside to this story was that a tank of compressed oil blew and damaged my hallway and kitchen walls and floors and 2 rugs. That was being handled by the repairmans insurance company.We called Whirlpool and they said that they we could pick out a new refrigerator priced at no more than $2399 even though we paid $2799 for the Jennaire and would have to pay the difference for a model costing more. We went with a Maytag (Whirlpool product) that listed for $2899 but was available at 2 local stores for $2050 and $2100 but I had to give Whirlpool anther $500 because they use the MRP.They finally delivered it on 1/5/12 but would not leave it because no one disconnected the water line to the appliance and they would not touch it. It took me 20 seconds to do it and if they would have told me so it would have been done on the 5th. Rescheduled delivery for 1/8/12 and the unit was delivered damaged (large dent in front) and they would not temporarily leave it until a replacement came.I called Whirlpool again and asked them to just call a local Home Depot or anyone in my area (all had the unit in stock) to deliver one but they told me that it must come from the warehouse in Michigan (I live in PA) and that it would be yet another 5 to 10 business days to receive it. So, I am paying $700 more for a unit that I could have bought and had delivered before Christmas not to mention the inconvenience of no unit for a month. Not to mention the damage to my home, $200+ dollars in thrown away food, time to shop for new unit, time for 2 repairman appointments and time for the 2 deliveries thus far and countless phone calls to Whirlpool to get the new unit.Today is 1/10/12, so I guess Ill have by month end if there are no other problems, you would think that they would try to expedite this just because its been so long or give us a substantial credit for all the trouble. Never again Whirlpool.

I am very upset about this Washing Machine and Dryer. I did my research in 2012 and found good reviews on drum size, water usage, bells and whistles. I purchased the set in Feb of 2013 (its on Jan of 2017). NOT EVEN 3 years later, I write to say that my washing Machine is ready for replacement! I paid 989.00 for each and last year the Spring on the Glass Top was worn away, I am told because bleach was splashing up in the spring area. Cost to fix with a local repairman... $235.00. Now I noticed a small amount of water on the floor, move the washer and there is a LARGE amount of water Stain and my cycles keep popping up UL. Two separate repairmen (because I didnt believe my trusted first one) tell me the cost for the shot bearings and seals will cost almost as much as a new washer! I am a family of 3. I have a daycare so do a few extra loads, but am not using this any more than average to low use. Not to mention that on top of all of this the computer appears to be shorting out and to order a new panel the repairman places that at an EXTRA 300.00. SO UPSET! The dryer dries very nicely and is quiet however, the motor went out 6 months ago and we replaced that, not wanting to but better fix than scrapping it only 3 years into a product expected to last well over 10! The little clip on the door to lock it is also loose and hardly locks now. The repairman is having trouble even finding the small part. Young Couple Expecting to have a brand new 1900.00 washer dryer set last a long time only to be out of warranty and already needing to buy a new set! DONT EVER BUY A CABRIO WHIRLPOOL.

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

The damper switch at the top of my water heater, one I purchased at Lowes stopped working. I talked to someone at the local store, and I was told I had to contain the manufacturer. I called the number on the front of my unit. The tech talked my husband through the restart process...not once, but on two separate occasions. We were told that because it was intermittent, something they decided Over the Phone, they could do nothing. They would neither send a replacement part nor a technician. By the time we had to call back two days later, restart was impossible. JUST to get the part, a specialty piece, we now have to pay for expedited shipping! And either install ourselves, or wait 5 days After Arrival (!!), to get the stupid thing fixed! If they had sent the part out originally when we asked, we wouldnt have to wait for hot water or pay anything for a warrantied piece! Its a racket. Stay away!!!

So, I have a house full of relatives from out of town staying over and as luck would have it, my Whirlpool water heater (model # BFG1F4033T3NOV) which I had installed 15 months ago, decided to stop working. The pilot light went out and would not stay lit no matter how long I held the red restart button. I called Whirlpool customer service and was informed straight away that their computer system was down and they wouldnt be able to order parts if I needed them (great start right?). I explained to the woman on the phone what my issue was and also told her that after searching online, Ive found that this is a common failure with these hot water heaters that Lowes sells where the thermal couple is defective and needs to be replaced. She began to inform me that before any parts was ordered (which she couldnt do because the computers were down), I would have to clean the vent openings on the bottom of the HW heater. No big deal. Then, Id have to have my gas line pressure verified by my gas company (what?). If both were found to be fine, Id have to confirm that my flue is at least three feet above my roof line before they would send me parts to repair my unit. This is about where I lost my mind.I run the RMA/Customer service department in my company and if anyone has issues with our products, we ship first and ask questions later. How can a company with known defective products give their customers the runaround and basically tell them that they are screwed until they can take off time from work for a gas co. to come to their home and will also have to have flue replaced before theyll warranty their product?! Whirlpool should be ashamed of themselves and Lowes should distance themselves from such a crappy company with substandard products and shoddy warranty practices. Ill never buy another Whirlpool product as long as I live and will warn anyone away from this company.

Washer does not clean clothes period. Darks come out covered with white soap residue and smell dirty regardless of how little soap is used or with using extra rinse, which takes 84 minutes by the way. Whites only seem slightly cleaner since hot water is used and you cant see the soap residue. If you wash more than 5 or 5 items at a time some do not even get completely wet. Just waiting for it to break down next according to the other reviews. I spent a lot of money to get a nice washer and dryer and ended up with junk. Id rather have an old 1970 washer, probably designed better and most likely would clean better.

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

I cannot adequately express my dissatisfaction with the Cabrio washer and dryer that I purchased couple years ago. I will never buy a Whirlpool product again. That includes Maytag; Kenmore; or Amana products. I have had nothing but problems from the start. The washer sounds like jet engine taking off in the spin cycle. I found out the washer needs new tub bearings ~ $200. The washer is tearing up towels during the wash cycle not sure what the cause is.My washer will only wash clothes in certain cycles (bulk). I keep getting error codes in normal or other cycles. The washer takes long time to fill so it times out during fill cycle. I replaced fill lines and checked for blockage, everything was clear. The washer probably needs either new motherboard or water inlet valve. Not sure which, maybe both? It is impossible to wash a load of clothes without getting the UL unbalanced load indicator. I also have problems balancing the load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash.The dryer has had its problems. I just replaced the belt tensioner on the dryer because it was making a terrible screeching sound. The noise was very annoying. I am very disappointed with quality of Whirlpool products. However, don’t worry about improving customer relations because I will never buy a Whirlpool product again. P. S. How come you have not issued product recall? There are 1,000s of similar complaints concerning the Cabrio washer. Frustrated customer.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

After proudly bringing home a new Whirlpool gas hot water heater NU40T61-403 day 2 no hot water. Wait 10 min and reset. This became a 3 times a week habit and now it will not relight. The repairman they sent out wanted us to rebuild our house to conform to code. Our old heater worked fine in this location. After talking to their tech, they sent us new parts overnight. Still cannot get this thing to light. All we want is hot water!!! Calls to the tech line end one way, it has to be your fault. I worked for The Gas Company!

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

I would like for the public to be aware of an issue I have had with my Cabrio Whirlpool washer and the extended warranty service that Whirlpool sells to customers. My Cabrio washing machine is less than three years old and is an inferior product. The circuit board has gone out on my washer twice. Each time my washing machine breaks, it is out of service for three weeks and I have a family of four people. My washing machine broke down with a major circuit board failure for the second time in three years on January 23rd. I called the extended warranty department at Whirlpool and they sent an incompetent repairman to fix my washer. We are going into week 3 of listening to various stories on why it is taking three weeks to source getting a part overnighted to fix our washer. This man has ordered the wrong parts, says he cant come to us because of weather, cant get the parts, etc...I just got off of the phone with the warranty service after speaking with a supervisor and they tell me they cannot source another repairman and we still have to wait. My questions to corporate office at Whirlpool is how long do you have to wait to get a washer repaired and what type of product and extended warranty are you selling to the public? A very inferior washing machine and a very unhappy customer! I will never buy another Whirlpool appliance! BUYER BEWARE, THIS COMPANY HAS POOR CUSTOMER SERVICE! THIS IS MY SECOND GO-AROUND AND THE SECOND EXPERIENCE HAS BEEN IDENTICAL TO MY FIRST ONE - TERRIBLE!

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

When you buy a global brand name you expect it to work the first time around. If not, then you expect to have it exchanged not repaired. The microwave did not work out of the box. They made me take it to the shop for repair. I would have expected an exchange for another one and an apology from the quality control guy who should have checked it. Apparently Whirlpool (Mexico) doesnt give a rats ass about their customer base. Its all about getting as many units out the door with poor assembly and no QC.

Whirlpool N50T61-403 - I bought this thing today 8.21.14 from Lowes. It is a Whirlpool 50-Gal water heater (6th sense) and was going to have it installed by their installer, but elected after seeing it was very similar to lining up with my old unit. I got it in and then filled it. After filling, I lit the pilot light per the instructions then turned the knob for heating it up. Success, the flame spread across the burners...then went out. The steady blink changed to the 2 blink code indicating a bad thermopile. It did not work - right out of the box. No plumber near me carries the part. Whirlpool has thus been pretty good about it offering to have someone come out at their cost... But if no one has the parts, that is no good. I am moving from this house so if we can get it to work, its the problem for the next owner. If not - Ill have to get an RMA and go back to Lowes... Then try the Rheem from Home Depot. Will see if they will overnight a part tomorrow. I found the other reviews - and I dont like it that this thing appears to have difficulty right out of the box.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot of bells and whistles (no self-cleaning mode or convection oven), but it’s also not priced as such. If you’re looking for an appliance that’s sleek, smartly designed, and quick to heat up, it won’t disappoint.

I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two, Ive had nothing but problems with the ice maker. We NEVER use crushed ice, but we get a lot of crushed along with cubed and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heels) already slipped and fell while walking past the fridge, not realizing that there was ice lying on the floor because my floor is light/multicolored, so we cant see the ice.After several calls, the repair person replaced all the components of the ice maker and the repair person was told (2/26/15) from the Whirlpool tech that we would just have to live with the problem because its normal and he was advised to tell me to get a larger glass. The repair person looked at my glass, seeing that it was already large, shook his head and said Whirlpool must want me to start using a bowl to catch all the ice. I couldnt believe it?! I bought this fridge expecting to receive ONLY cubed ice and yet I dont, so Im sure why they put that cubed feature on there when I cant utilize it. I only want a little ice, but the first thing that comes out is the crushed ice, and in order for me to receive more cubed ice, I have to fill up the entire cup that includes the crushed/shards of ice which floats to the top and ends up in my mouth. Thats the purpose of me selecting cubed, so I dont have to drink it!After the repair man left, I called customer service (2/26/15) and she told me that ice gets stuck in the chute?, so thats why I get crushed ice, but its normal she says. How is that normal? Please read all the reviews/complaints from both the Whirlpools and on Home Depots website for this model and you’ll see this is a problem, there is a flaw in the design.I cant believe a big company such as Whirlpool would treat me so poorly and brush me off like this. After the many posts I put on their Facebook page, they over and over say they will be in contact with me. I have yet to hear from them. I found another story on Pissed Consumer where a senior fell due to the ice falling all over the floor, so its not just me that it has happened to. Theyre putting people in a hazardous situation and they dont care.I have an autistic son who gets ice constantly, I can’t supervise his every move and I’m not able to keep up with his dropped ice nor can he remember to look down for it. I’m concerned that next time my daughter falls; she won’t be so lucky and could sprain or break something. How about my visitors? Do I worry about them suing me when they fall? I’m not so annoyed at the fact that I step on water with my dry socks or the 24/7 noise from the motor or the left door not shutting all the way than I am with the safety of my family.

Purchased this electric range Maytag model YMES8800FZ1 in September 2017. Thought it was just like my old range with self cleaning mode. Beware! Do Not buy this or anything with this new AquaLift self clean technology. That means youre down on your hands and knées, scrubbing. It doesn’t work. Read all the reviews about this new technology. Salesman never informed us. We innocently bought the range with self cleaning, paid lots of money, for crap! Very upset. Will spread the word for all future buyers, pay attention to the self clean mode on what youre buying, cause no one will tell you. Now trying to reach Maytag, but apparently they don’t care.