Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

Phone calls took too long (30-45 mins each). Connection was bad. WHIRLPOOL APPLIANCES ARE **. Whirlpool appliance was poor quality, broke down and not fixable. Unable to find replacement dryer ANYWHERE that will match my existing washer stacking kit. The loyalty program discount is a joke.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

I bought a Whirlpool larder fridge 18 months ago. It suddenly stopped working so we got a service engineer up who said there was no gas. He said it would cost 50.00, but with no guarantee it would work afterwards.

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing its in the kitchen! Twists sheets so badly - on sheets setting - that it stops and I must undo the balloon its formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it cant even finish the clean washer cycle without stopping. It seems it doesnt use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. Im disgusted with Whirlpool now.

I bought a water heater in 2008 from Lowes department store. The heater would continually go out causing no hot water. The company had sent several technical repair men out to resolve this problem, and still the problem remains. The Technical Support requested that they will pay for the part and I could install it, not knowing if I am able to do such a job. The technicians who were sent to my home were not able to do the job. How do they expect me to do the job without proper experience? Whirlpool products are not reliable nor is their maintenance contract. Stay away from this company.

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

I bought a 40 gallon Whirlpool water heater product no. 0733336 and it completely broke down after one year and three months. No pilot light even. I called the number on the unit and was informed that only the cost of replacement parts would be covered by warranty. I still have to pay someone 60.00 an hour to come out and fix it. Never again will I buy a Whirlpool product.

I purchased a Whirlpool gas stove model #WFG540H0AH from Sears in March 2103. Since that time, the oven has repeatedly broken. After two major repairs, the repair company said the fas venue (?) suspect board was defective and needed to be replaced by the manufacturer. After 3 weeks of back and forth calls with Whirlpool customer service, the only solution they provided was for me to purchase a new stove at a discount with no compensation for installation, the gas connection kit, or haul-away of the old appliance. The original stove cost me $1100 including the installation, haul-away and taxes. The replacement option would have cost me $800 and still did not included haul-away, the gas installation kit, or taxes. Hardly an affordable solution. Whirlpool at no time addressed that a part on the stove was deemed defective.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

We bought a Roper refrigerator about seven years ago. Less than two months later two of the cheap plastic door shelves broke and we had to buy replacements at over $20 a piece. Since then weve had to replace one more. Tonight another one broke so well have to fork over another $20+ to replace this one. I checked the Whirlpool website and they have the exact same flimsy plastic shelves as the Roper. I will be in the market to purchase at least three refrigerators in the next two years and you can bet that they wont be either Roper or Whirlpool. My advice to anyone in the market for a refrigerator to steer clear of these two brands as their shelving is cheap and shoddy.

I have had nothing but Whirlpool for 40+ years, I am on my 2nd washer and 2nd dryer! They do the job I need, they are very reliable. If I had any downside it would be they don’t hold a queen size comforter.

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!

Whirlpool White Ice gas range with aqualift technology. Whirlpool uses a self-cleaning technology called AquaLift to clean the oven. It does not work. It does not clean the oven no matter how many times you run the cycle. I have contacted Whirlpool 3 times and they did respond. They first suggested buying their oven cleaner. I purchased the oven cleaner and it did not work! They then said that aqualift will only clean the bottom of the oven (it does not). Who buys a brand new oven that does not have a self-cleaning feature? I read reviews online prior to buying this oven and unfortunately for me, there were no bad reviews. However, I just checked again and there are numerous reviews stating that aqualift technology did not work for them either. This oven bakes but it does not clean and Whirlpool will tell you not to use oven cleaners in your gas oven because they will damage the surface of the oven. I currently have a very dirty oven and no effective way to clean it! Do not buy this oven if you want a self-cleaning oven. This oven should be recalled and money refunded. I would never knowingly buy an oven that does not self-clean. This Whirlpool with Aqualift is not effective and the company had to test this before it was marketed. I do not know which brands to recommend at this point as I am stuck with a Whirlpool gas oven that does not self-clean. The oven is only 1.5 years old so I will be stuck with this oven for a few years. Do extensive research before you buy any appliance.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesnt hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

We purchased all our appliances from Flecks - there were to be rebates. Also never received them. We have had our oven for 2 years - when I set the oven on 350 it will go up to 400 degrees & the temperature on the front of the stove is 350 then it will drop down to as low as 250 & the temperature will still say its still 350. I called the company - did will do nothing. Will cost me as much to fix it as to get a new one. This a Whirlpool oven.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

We have a Whirlpool Refrigerator, Model # ED5HHEXTQ00. And every shelf has cracked, the water and ice dispensing levers have broken off. Now our produce trays are broken as well. I do not recommend Whirlpool products to anyone. They will not stand behind their product! There is obviously a problem with the plastic used on the shelves and trays. I have read of others complaining of the same issues!Whirlpool! You need to step up to the plate and recall these shelves, and replace them for your customers!

I had my range installed in January of 2015. The very first week, using a new Farberware non-stick skillet, the cooking surface became permanently scratched. Could not polish it out, and polishing - it must be done every time you cook on it! In early September the cooling fan for the electrical panel went out. Also, the convection oven would not maintain heat. Had the cooling fan replaced last week. Its out again, along with the convection oven not maintaining a regulated temperature. Also, 3 months ago, my grandson put a ceramic casserole on the stove top. After he took it out of the oven, it permanently scratched the paint off the control panel. Im very disappointed in the fragility (painted plastic surrounds top of control panel) and unreliability of this product, a total lemon.

I purchased this Whirlpool Cabrio washer three months ago from hhgregg. If I hit the lottery, the first thing Im going to do is take it to the dump and buy a new washer. There is no way to wash a load of towels in this machine. I started a load at 7:35 this morning and it is now 9:53 and Im still dealing with the drain and spin cycles. Over and over, I try to get it to spin out enough water that I can put the towels in the dryer. I should have suspected something when I saw that the washer even had a separate drain and spin cycle. It should have told me something. Its a piece of junk. Never again. Im back to Kenmore.

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

Had a part come off right after our purchase but was a easy fix to repair. The silverware basket also kept coming off until we looked at it and realized it was on wrong. This dishwasher is much quieter than our last one. It also shows fingerprints. We got this dishwasher in a group purchase during a sale at Lowe’s that included the refrigerator a stove, microwave and this dishwasher.

l will never buy Whirlpool appliances again, nor do I recommend to anyone. My wall over was 1 1/2 yrs old with a worthless 1 yr limited Warranty. I had Total Appliance from Cleveland do the repair, the only ones I found at the time that would work on this type over with a Digital panel. I think the engineers think we all live in Silicon Valley. Unfortunately the cost to repair after I cleaned the oven for the first time was $384.00 to unlock the door and 2 trips and he had to remove the door to replace 2 fuses so the door and panel would work! Im afraid to clean them oven again..I called Whirlpool and the first wait time was 70 Mins... I put the phone on speaker, finally I talked to 2 Customer Service men to no avail. He basically said my Warranty was up and nothing they could do! I said I was going to complain on Social Media and he didnt care! Go to Consumers Digest before you buy any new appliance! PS, I also went on YOUTUBE and you can see all the TROUBLESHOOTING ON MANY APPLIANCES!

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

I am a working single man. I needed a used washer. I shopped the new washers but they were a lotta money. I seen many of them were without agitators. Well heck... who am I to judge the progress in technology?? So, going around to the used appliance store I run across this Whirlpool Cabrio. OK, Whirlpool meant quality my entire life. So, I bought it. MASSIVE MISTAKE!!! This POS is no washing machine. I dont know what it is, but it is NO washing machine! It is a machine that runs a very few gallons of water into a load of clothes and makes them wet, and that is about it!!All I know is the federal government is dropping the ball on this situation BIG TIME!! To allow a company to foist off on consumers such a PILE OF JUNK!! The pile of crap is PURE junk as far as simply doing its job... washing clothes!! It is a DISGRACE of an American product, and I will NEVER buy anything made by Whirlpool the rest of my life!!I took the device off the lid that tells it when the lid is closed, and just stuck it in its receptacle in the body... so I could raise the lid while it is running and watch this POS in action and try and figure out what the hell is going on. First big problem is it NEEDS an agitator!! Obviously Whirlpool had not figured out how to make the clothes circulate without one. Second is the water level (no matter what cycle setting) is obscenely LOW!! The clothes do not circulate AT ALL, and about 1/3 of them do not even get below water level for the entire cycle!! What I am forced to do is use a water hose and run a lot more water off into the tub just to get the clothes in the damn water!! And ever at that, the clothes still do not circulate AT ALL!! They just rub up against each other!! And I have to use twice as much soap than called for!!

Do not waste your valuable dollars on this refrigerator. Not even 5 years old and have had nothing but issues with this fridge. The ice maker quit a few months ago, started leaking water from somewhere behind the wall panels and now the freezer door is frozen shut and the refrigerator section is warmer than the outside air. Did I mention that this refrigerator isnt even 5 years old yet? A piece of junk is a piece of junk and this fridge is a piece of junk!!!

My $700 Whirlpool Cabrio washing machine just broke after only 16 months of having it. The error code that comes up is f 51. With some research, I found that these machines are notorious for breaking down just after warranty with an f 1 code for older machines and an f 51 code for newer machines. Whirlpool is well aware of the breakdowns and the defect inherent in these machines and still sells them with no warning or no recall to fix the problem. I contacted the company and they refused to fix it for free and I understand the fix will now cost me another $300 to $400! What a scam! I will never buy Whirlpool or any of their other products again!

I got a new Whirlpool dishwasher and it is totally unacceptable. Its supposed to be energy efficient and the eco setting, which is supposed to be the most energy efficient, takes 3 1/2 hours and does not do a good job, doesnt dry the dishes. Ive tried all the settings and some take over 4 hours. I have talked to someone at Whirlpool twice and they say thats the way it works. How can anyone put out a product that doesnt work and get away with it? I had my last Whirlpool for over 12 years and it took not even an hour and did a wonderful job.

I purchased a condo last year with all appliances included. My Whirlpool refrigerator model is GI6SDRXXY00, a fairly new refrigerator. I noticed orange and moldy spots on ices when dispensing them. I changed the filter, thought maybe it is the filter causing the issue. But after inserting the new filter and emptying the entire ice tray, I still get bad ice! I open the compartment, and surprisingly, found out that the spiral rod inside the ice dispenser was rusted! This is horrible and unacceptable! This is not a user fault but a manufacturing defect. The parts that are in direct contact with what customer consumes should be robust and safe. I contacted customer service, and they gave me a technician phone number which turned out to be a third party which only cares about money. They said they will inspect the refrigerator and will charge me $134.00. I will not use this refrigerator anymore and will replace it soon. AND I will never purchase any more Whirlpool products. This manufacturer is crossed out from my list of vendors who I do business with.

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

I purchased cash for our new house and we notice a couple of times the freezer would start to thaw and the light bulb would freeze up. It has been ok for a while now.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

Buyers beware! I have had the Cabrio top loader washing machine for less than 18 months and it is already giving me problems. During the wash cycle, it sounds as though the gears are grinding to the point it wakes my family up two floors up! The spin cycle is a joke. The washer sounds as though it is going to spin off into another room! When I called Whirlpool, they told me to shut the circuit breaker. That might reset the computer. No go which I figured as much. I have had washers that lasted 10 plus years with no problems. It is not worth your time or your money. Never again, Whirlpool!

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

I purchased a range top from Lowes and a month and half my burners go out. I call Whirlpool and a service technician came out. Said that he cant repair the stove because a bug had burned out the burners and he cant repair the stove. I call Whirlpool and they told me that voids my warranty with them even though my stove is not even two months old that will not repair it and I will have to pay for it to be repaired. I asked Lowes and they told me that they only take back big appliances back before 30 days. Now I am stuck with a stove that I paid 700.00 for that does not work and I have 4 children to feed. I am sickened on how Whirlpool can do this to a hard working family that just wants a good stove. I hope this helps another hard working family. Do your research before buying from Whirlpool. I wish I would have.

I purchased a Whirlpool hot water gas heater with a six-year warranty. It only lasted three years. When I called for an RA#, I was told, Well, well send you a part after you get a plumber and pay for it. Meanwhile, there is water all over the cellar floor. I called again and was told the same thing. Two weeks of no hot water and no help from Whirlpool. I will never order anything Whirlpool ever again. They stink.

55 Gal Electric New in 2003 / Limited Lifetime Warranty - I paid quite a bit more initially at Lowes for this unit. Its stainless lined. I have had numerous problems since purchase. I had to replace the sensing element in the Smart Box in 2006. Then the lights started flashing again making a humming sound in the box. I took each piece apart in smart box and cleaned them, which seemed to help. Then the upper element that is also stainless that requires a special wrench to replace went bad according to the blinking lights. Lights stopped after several resets. Now, the water is boiling out of the top of heater and they tell me its the seal in the element that I never replaced. The cover for the element is off. Water cannot possibly build up and force out the top of the cover of tank. I am not an idiot, yet they tell me that is most likely the problem. They didnt listen to me long enough to properly assess my concern. Every plumber I talk to says its the separation of the liner inside the heater. Nonetheless, I have a water problem now in the basement and have never heard back from Whirlpool as promised with troubleshooting guide on an email. I am sick of calling and getting the runaround with every issue. The warranty is horrible for the consumer. Sure, you have a limited lifetime warranty, but when you cant get proper information when you need it, what good is it? Made in America is why I bought the product. I also need a new washer but will not be searching in the Whirlpool line due to their lack of care with an important issue with my heater.

I am along with all the others regarding this last washing machine I bought - the Cabrio. I read all the instructions, did all that the manual told me to do and yet I have become more and more disappointed. Unfortunately, I guess we are all up the creek without a paddle, huh? There is my husband and myself in the home, so there isnt a ton of laundry. The problem has been that the clothes just kind of get sloshed around in a little bit of water, causing detergents not to get rinsed out. In other words, I have detergent streaks on the clothes. Presently, I have decided that I will probably have to re-rinse everything after the regular cycle. This has been so disappointing. We have always used Whirlpool machines. I have had two people in the past two weeks ask me about which to buy, and I have encouraged them not to buy the Cabrio because if they do, they will be stuck like me! The company asks me if I want an attorney to contact me. Who has money for an attorney? I just would like to have a different machine to replace the mistake I bought into.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

I am on my second Cabrio. The first one only lasted a few years, but I stayed with the Cabrio line because I didnt want to replace the dryer. That was my first mistake. The second Cabrio washer constantly leaves a white residue on dark clothing. I used an HE detergent, reduced the detergent and put the dark clothes through an extra rinse and still find residue that has to be scraped off. I called Whirlpool on Dec. 19th, 2018 to complain about this and was told there was no history reported of this kind of problem. Then I went on the ConsumerAffairs website to learn that many others have the same residue issue, among many other products. I will not ever purchase a Whirlpool machine of any kind again.

Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

My hot water tank wont stay lit. I replaced the heating element, and the thermo couple. It will light up now but it only stays on for about 10 minutes.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I went to get ice from my Whirlpool Gold refrigerator, model GB2FHDXWS, and found it was melted. Light and fans were working. I had to throw out all that was in the freezer drawer. I called Lowes service and reported that our four-month old refrigerator wasnt working. They sent a food claim number and set up a service call. Then, the lady said to unplug it and plug it back in. We had since cleaned it out. I unplugged it and plugged after a minute and it came back on. The Ace service guy called to confirm his schedule. After hearing that it is running again, he said they are computer controlled and unplugging it and plugging it back in reboots it, as you might reboot locked up PC. He also said that since it is now running, Whirlpool wont stand behind a service call. He said wait until it does it again. Now thats just jim-dandy. We have an expensive new Whirlpool Gold refrigerator that has computer controlling that cant be trusted as the control may or may not lock up in the future spoiling the stored food.

Same problem a lot of people have written about in your forum. Purchased a double door stainless steel refrigerator, bottom freezer, # GX2SHBXVY from Sears Canada on 12/17/2011. Warranty expired December 2012. Now we have ice forming on the floor under the bottom freezer though water hasnt seeped out as we are now cleaning it daily. Sears wants to charge $75 per hour + parts as there is no extended warranty. Whirlpool says its a common problem with most other Competitor models too. REALLY, ITS NOT. Have checked with a lot of friends of mine with similar models. Nobody is having a problem with especially units hardly one and a half years old. My bro-in-law also bought a Whirlpool a year prior to mine. He is having no problems. See no reason to spend $300-$400 on a comparatively new unit. Also have a 7-month-old stainless steel Whirlpool dishwasher and 4-year-old Gold Accura cooking range. Now spend morning and nights looking at them wondering when they are gonna blow. Need to replace my washer/dryer too but guess which brand I am not opting for.

Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.

My wife and I tried to buy a Whirlpool refrigerator and when dealing with their customer it seemed like the left hand didnt know what the right hand was doing. My wife and I were really disappointed being that these refrigerators are supposedly made in America; thats why we wanted a Whirlpool; but we would never buy a Whirlpool now because of the way we were treated also. Sincerely unhappy with our experience!

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

Just had the repairman at my house to repair my 2-year-old Whirlpool refrigerator Model GB2F4DXWS07 - he couldnt fix it. Just throw it away and get a new one. There is a blockage somewhere in the line, he suspects the lines were not cleaned before it was charged at the factory. Repairman said it was a typical 20-year-old refrigerator problem. Customer service was no help - Whirlpool live chat is currently unavailable. Lousy product with worse service. I will never buy another Whirlpool product.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it. That lasted about a week and a half, and it started dripping again. Now, I figured it is that the transmission has bad bearings, that causes my tub seal to leak, that causes water drips to go onto my actuator, causing a failure in that, which can give me all kinds of bad readings on the diagnostic test. I have replaced at least half the cost of the original purchase price on a year and a half old washer. I also bought my son a Whirlpool Cabrio washer a few months before I bought mine, and he hasnt had a single problem.

This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.

When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didnt. I started to think that it had burned, changed the light bulb. It didnt worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just dont work. And we are expected to pay for the repair! I dont think so.

My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where its coming from but its either Im gonna have to buy a different machine or keep buying clothes. My husbands t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

We purchased a Frigidaire Professional (340l model dlx, carbon number 91706983//11344/09) on the 15th of May 2009. We complained more than five times. Every time the service man came, he said everythings right. My fridge is not working properly. If it is not possible by company to make my fridge work properly, we now have no option but to go to court for justice.

We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. Its unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! Ill never recommend this product to anyone.

Update Review on 10/15/2020: New refrigerator 12/31/19. 4/27/20 Fridge terribly noisy, called Whirlpool directed to local provider. 5/5/20 Fan replaced, drawer clip broken. 5/11/20 Drawer repaired. 5/21/20 Fridge not keeping up, repair company said new compressor needed. 7/6/20 After numerous calls and literally hours on hold with Whirlpool compressor install but still seemed noisy. 9/30/20 Fridge partially cooling, no ice and water dispenser not working. Repair company ordered new evaporator cover and UI panel.10/15/20 Neither the repair company or Whirlpool know when the parts will be delivered. Whirlpool has no record of their being a service call or parts ordered. I talked to one rude, unhelpful and uninformed service rep. After following their instructions and using their recommended warranty provider, they claim not to have the issues in their system and cant be used to determine the repair/replacement of their unit. He indicated, You need 3 major repairs in 30 days to get a replacement fridge. It took them 6 1/2 weeks to repair the compressor. How can it break that many times in 30 days with that bad of service. Nothing is repaired in 30 days. The current rep seems to care and have a working knowledge. She is sending a request to determine when a part might be delivered. She couldnt give any indication of when the part might be delivered to complete the repair. Days? Weeks? Or again Months? An hour and a half on the phone with very little progress. New refrigerator with 3 major repairs and one small one in 9 months. Terrible refrigerator and extremely poor service! Go with another brand.Original Review: Refrigerator new in January 2020. The first issue was an extremely loud fan.It was replaced. While being repaired, service tech broke a tab on the door. (It happens) Another call to replace the tab. During May I notice its not making ice and freezer isnt keeping up. Lose all items in freezer. Now the 4th call on new refrigerator, tech says needs a compressor and orders while at my house. Soon the refrigerator isnt keeping cool. Now 34 days later, still not fixed. Whirlpool service provider blames Whirlpool. Whirlpool says they are shipping compressors but cant exactly say mine is delivered. Apparently, 4 service calls in 5 months and over a month with a totally broken refrigerator is their bar for a good product and service. Neither their approved service provider or Whirlpool care in the least. Awful service. Try another brand!

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

I am so unhappy with my Whirlpool Cabrio washer and dryer. The clothes get so tangled and twisted that it stretches my sweaters totally out of shape. There is not enough water on any of the cycles that really clean your clothes. I saved my money so I could get something energy efficient and look great in my new laundry room. I would never recommend this product. Your sheets will not come clean because they ball up in the middle of the washer and come out partly dry. I have had this set for 3 years and now the bearing is gone; it leaks from the bottom and throws grease all over my new floor. I have battled the horrible odor since the second month. It smells so bad that I make sure I dont wash the day I have guest over. I am so disappointed and mad at myself for not reading any reviews before I spent my hard earned money. So here I am now 3 years into my ownership and having to spend more money on a defective product. The sad part is that I really thought I was getting something nice that would last me and my husband for years. There are only two of us in our household. This machine does not work properly; now it is broken, but hey it really looks good.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

Warning: Whirlpool water heaters are junk! Spent $553.00 for a high quality ( lmao ) water heater that had a 6 year warranty. Started leaking internally and rusted through, then rusted a hole in the bottom. 6 years and 3 months later they said you are S.O.L. Leak occurred well over 3 months ago, but they said it has to be reported before the 6 years. Do not waist your money on this junk!

Whirlpool stove and dishwasher very good quality. I find that the quality is beyond excellent for the amount of money. I would highly recommend Whirlpool. Easy to clean, heats up fast, looks beautiful. I would never change Whirlpool for anything else.

WTW4950XW2 - I purchased My whirlpool washing machine wtw4950xw2 from best buy in 03/30 2013 and it just stop working after 3 yrs. The manufacture warranty was only good for 1 year. I think companies does that on purpose because they know these new equipments are not going to last. I think before they use to have at least a 3 yr or better warranty on appliances. First it started making this loud sound when on the spin cycle, so I had a repair guy come out. He told me that the bearings needed replaced so (how does bearings goes out in 3 yrs). I asked how much will it be to replace parts/labor. The Parts cost $250 and the labor is $200. I might as well buy a new washing machine. I am so disgusted with this machine. My previous Whirlpool, which was not the new modernized, I had for at least 12 years and also I bought a whirlpool dryer. My Dryer stills works after 15 yrs. Im going to try to hold on to the dryer until the long haul. I wish I just would have gotten my old washing machine fixed. Now Im looking for a new washer and I wont be doing a whirlpool or anything with a push to start - just a plain old agitator, no sensing mechanism, just basic.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

Bought a new Whirlpool range in 10/20. In 06/21 the control panel stopped working. Now they say the necessary part will not be available until 10/21! 5 months without a working range! Dont buy Whirlpool--shoddy products and terrible customer service.

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

My Whirlpool range is a great buy and it cooks well. I have never had a brand new range that snaps, crackles, and pops. It was letting me know that it needed to be broken in and used for a while. I have had it for a few years now and it is just now getting broken in well. I do not even smell the brand new burn smell it use to give off anymore. Awesome!!

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

After doing much research on refrigerators, I chose the Whirlpool with the French doors and bottom freezer. Within a month, I had to call the repair service. The freezer made a thick layer of ice on the bottom, wouldnt shut properly (I had to keep a heavy box in front of it to keep it closed) and frosted over all the food in it. On his second visit, the repair man told me that the company knows about the problem, that there was a problem in the design of the appliance, and created a piece to be installed in the machine to alleviate the problem. The problem has not been fixed with that added piece, and the repairman has been here a few more times. Now the freezer just randomly stops making ice on top of all the other problems it has. The retailer would not take the fridge back, and I refused to buy an extended warranty for an appliance that the company themselves knows is a lemon.

Whirlpool Cabrio Washer - This is a horrible washer. I just read the reviews after having struggled with dirty clothes, smelly clothes, sour clothes and yes, our water bill is way higher using this nasty machine. I will never buy a Whirlpool again. Very VERY disappointed and dissatisfied with this machine. I usually always read reviews before buying anything but the sales guy at Garner Appliance said this was an awesome machine. We bought the matching set. And to read each and every consistently bad review with the same issues. They should replace these pieces of junk for us free. The dryer doesnt fall too far behind.