Whirlpool tells its technicians that the front molding piece on their dryers is a disposable part . Basically, it has to be removed to examine the console and removing it will break it 90% of the time. Therefore, the customer will have to replace a $100.00 part simply to diagnose any problems. I now have a dryer with no front panel simply because I wanted to know why a button was sticking.

As long as Whirlpool continues to use JB Hunt for delivery and installation service of their products, I would stay away from ordering. JB Hunt visited my home 3 times, and each time left with the dishwasher as they arrived without the appropriate tools to perform a basic installation. Whirlpool also sent 2 damaged dishwashers that could not be installed. Buyer beware.

I purchased a Whirlpool refrigerator in Aug. 2012. On Mar. 4th, 2013, the repairman said the compressor was no good. They will not give us a new refrigerator but will put a new compressor in. What a bunch of crap. I will never buy Whirlpool again. I have had two GEs and never had this happen.

I like Whirlpool, but the ice maker never worked right. Now l have to clean the ice off the dispenser about every three days. Other than that has been good. This is my third Whirlpool refrigerator.

Our newly renovated condo came with a Whirlpool washer/dryer, and its been a nightmare. Not only has the unit destroyed 5-6 items of clothing, but weve had to have two repairmen out to remove socks that were sucked into the drainage pipe. On top of all of that, the customer service has been terrible - their hours are very limited, and theres nothing the call center employees can do beyond sending a tech out to look at your appliance for a cool $175. All this for a machine that was purchase new in June 2014! We will never buy a Whirlpool product again. Sad example of why American manufacturing has so thoroughly declined.

Bought a Whirlpool French door refrigerator in March 2014 and have had to have it serviced 4 times now - all for the same issue. We get frost in the refrigerator (not the freezer, the refrigerator). The same parts keep being replaced but they are all defective. This last time the service tech said he contacted Whirlpool and they had a redesigned part that should take care of it. Within 3 days of the new part being installed the frost is back. The other issue is the loud noise of the compressor. We have had multiple Whirlpool products through the years, but this is the last.

My Whirlpool water heater had to be replaced. I got a new water heater, and filed a complaint against Chris from your company. Talked to Chris, and he requested for paperwork on the old warranty. I tried to send it through fax number 1 800 999 9210, but got no response. Chris, please reply with the fax number so I can send the info you requested

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.

My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

Initially felt the burners and oven took a LONG time to heat up, but just accepted it. After a year and a half, the motherboard died. The part alone was almost $400 and labor $100. The self clean does not work very well. Glass top is very hard to clean. It has a large oven space and looks nice, but would avoid Whirlpool at all costs following this experience.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

I would like for the public to be aware of an issue I have had with my Cabrio Whirlpool washer and the extended warranty service that Whirlpool sells to customers. My Cabrio washing machine is less than three years old and is an inferior product. The circuit board has gone out on my washer twice. Each time my washing machine breaks, it is out of service for three weeks and I have a family of four people. My washing machine broke down with a major circuit board failure for the second time in three years on January 23rd. I called the extended warranty department at Whirlpool and they sent an incompetent repairman to fix my washer. We are going into week 3 of listening to various stories on why it is taking three weeks to source getting a part overnighted to fix our washer. This man has ordered the wrong parts, says he cant come to us because of weather, cant get the parts, etc...I just got off of the phone with the warranty service after speaking with a supervisor and they tell me they cannot source another repairman and we still have to wait. My questions to corporate office at Whirlpool is how long do you have to wait to get a washer repaired and what type of product and extended warranty are you selling to the public? A very inferior washing machine and a very unhappy customer! I will never buy another Whirlpool appliance! BUYER BEWARE, THIS COMPANY HAS POOR CUSTOMER SERVICE! THIS IS MY SECOND GO-AROUND AND THE SECOND EXPERIENCE HAS BEEN IDENTICAL TO MY FIRST ONE - TERRIBLE!

WE had a Kenmore dishwasher and it never got the food off without scrubbing the dishes first. We decided to get a new dishwasher after being very frustrated. We purchased a Whirlpool and noticed a difference instantly. It was quiet, got the dishes completely clean, (no pre-washing like before) and was overall a better fit for our family.

I redid my kitchen two years ago. Put in Whirlpool appliances because they matched my refrigerator. I have been very happy with all aspects. It looks good, it’s easy to clean and cooks well. It doesn’t have a lot of special settings. Less to go wrong.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

I purchased Whirlpool Refrigerator model WRF989SDAM02 in June of 2014. I began having problems with the ice forming into a solid block shortly after having the refrigerator installed. I called for service several times over the next year trying to rectify the problem. Once the warranty had expired I continued upon the advice of Whirlpool Customer Service to schedule their certified Technicians to work on the problem. A year and a half and several hundred dollars later I am still unable to get ice cubes when desired.Ultimately I was advised that I would need to use the ice maker once a day to keep it from forming into a block. When this didnt solve the problem I again contacted Whirlpool, had another of their recommended service technician come and give his advice. I was told that the ice maker needs to be in constant use or it forms a block and this is a defect in the design of this unit. A Pro Tech Appliance Inc. Technician, an authorized Whirlpool technical representative, said the only way to have usage of ice would be if I made sure to dispense ice a minimum of 8-10 times a day.This is completely impractical and just plain ridiculous. I contacted Whirlpool again. They refuse to acknowledge this is a defect in the design of this model. I have replaced all parts that can be replaced, had the unit resealed and have paid for multiple service call. Whirlpool will provide no remedy for this problem. Now that the unit is out of warranty they have refused to provide a resolution even though its issue began while still covered under the year warranty. The ice in the ice maker is completely unusable and melts into a solid block within 24 hours if not in continual use.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

My Whirlpool stove and oven have been absolutely wonderful. My Appliance is 18 years old and Ive never had a problem with it since the day I bought it. I recommend Whirlpool appliances for the whole house.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment its even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure youre going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

Like many other reviews Ive read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I dont seem to have the volume of complaints Ive read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right POd about the condition of my clothes after a load finishes.List of issues you will avoid by buying a different product: 1. Water levels SO low your clothes dont get clean. Yes Whirlpool, thank you for trying to save me $$ by lowering my water bill, but for goodness sake there should be enough water in the damn tub to cover the load. I literally watch dry clothing twist back and forth and NEVER go out (like they claim) to the edge of the tub and under then back up in the center. Instead they just sit there watching from the edge while the poor items of clothing in the center get twisted together.2. Powdered detergent, even if listed as HE will not dissolve in this low water level and will end up as white patches of film on your dark clothes. Suggestion to avoid this - dont use powdered detergent, but even if you use liquid HE detergent, you may still experience white patches of soap film on your clothes. It happens on all of them but shows up clearly on dark clothes. Setting the washer to always do a 2nd rinse cycle will improve the outcome. Not a perfect solution since the point of a low water washer is to use LESS water and not more by running a 2nd rinse on all your loads.3. No Consumer/User options to allow you to use the washer as you see fit. Since I paid a small fortune for this stupid washer and didnt realize that I would never again be able to dye fabric in my washer I am posting this as a warning to other crafty consumers. DONT BUY THIS WASHER if you ever want to dye fabric or an article of clothing larger than underwear. There is absolutely no setting on the washer cycles that will fill the tub with more than a few inches of water. The washer falsely has a mislabeled setting called Deep Water Soak. This is absolutely a LIE. Good thing I tested the cycle before putting my blanket in there to dye it. The cycle spins many times in the beginning pouring water into the clothes, then empties the tub and does it again. Then after 10 minutes into the cycle it begins to fill (if you want to call it that) the tub.After putting about 3 inches of water in the tub - not even enough to cover the top of the articles in the tub (I used 6 towels as my test subjects) it stops to soak. But stuff is still sticking up out of the water!!! OMG! So frustrating. This would not do for dyeing anything of value as you would not be able to agitate enough to ensure coverage of the fabric evenly with dye. Just dont buy this washer if you have, as I have in the past, enjoyed changing the color of linens and re-dyeing dark clothing that have faded! Whirlpool clearly didnt care about how consumers actually need to use the washer. I may try using this setting by pausing and filling it manually with buckets of hot water from my sink to get enough water in there to cover the fabric. Its just ridiculous that I even have to consider how to outsmart my washer!4. Smelly clothes. Seriously. I do the obligatory monthly Affresh cleanings, and I have learned to leave the lid open after the last load of clothes so the tub can air dry. However, I still from time to time pull a load out of the tub and it smells like mildew. And dont think for one second that the smell will go away when dried. I have opened the dryer and pulled clothes out, smelled the mildew and put them right back in the washer for a 2nd go round. Nothing worse than putting on a clean nightgown and smelling like mildew! Ewe!! With this awful washer you can NEVER leave a load of washed clothing sit for any length of time or you can look forward to smelly clothing. Hate it. Absolutely HATE it. Again, this defeats the purpose of using less water.Cant make myself spend more dollars that I dont have in the budget to replace this piece of crap. I have figured out all the workarounds for now, but as soon as I can replace it I will send it to the dump. Not going to resell or donate to anyone else as it would just be a burden for others. If there was ever a rightful need for a class action lawsuit to compensate consumers for false claims by a company - this is it! Hope this helps prevent anyone reading from making the poor purchase decision I have!

Hi. We purchased a french doors 32 cubic feet refrigerator from Home Depot in January 2017. Since day one it has not worked correctly. We have dual ice makers and neither one works. The fridge doesnt cool at all! Whirlpool sent out an appliance repair company who said they ordered the parts. Its been 2 months and guess what still no parts on order and still have no refrigerator. So after 45 or more minutes on the phone with them for the millionth time we came to the conclusion that we are stuck with a POS refrigerator! They refuse to swap the fridge out. They said Home Depot would have to swap it and its against their policy. (Thats another complaint department.) We will never recommend a Whirlpool product again. Never buy Whirlpool. They love taking our money and thats where they stop.

I have a portable dishwasher. It does not dry the dishes when cycle is completed. I have to either leave the door open or take them out and towel dry them.

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.

The washer itself doesnt get the clothes clean. The clothes on top never get clean, they smell. It doesnt spin out the clothes evenly even though I put them in evenly. There is oil on my floor under the washer and Rent-A-Center doesnt care and its under their Benefits plus program. They were to send off both washer and dryer last time and had no paperwork where washer was sent off at all. It has ruined a lot of my clothes with spots and I used the Tide pods. Stopped using them cause they were not working. I will never buy another Whirlpool product or appliance. Water pump went out in one year... Why would you not care about your customers... I got this set in 2013 and its the Platinum line triple top loader. You lucky to do one load at a time, a single load that is...

My mother purchased a Whirlpool gas stove. When the stove arrived the door didnt shut properly. We were told to contact Whirlpool. They sent a repair person out who said that you have to use the stove a few times first and then the door would close. Meanwhile, I had a 2-inch gap and gas and heat escaping. I called and requested another company to come out and check it. No one called back. I called again and they sent out the same repair guy. Apparently hes the only one in the whole Charlotte metro area that can service Whirlpool. Again he said I had to use it more. I called again and requested a different repair person to come out. They promised to send out a lead. When the company called to confirm the appointment they said no one told them that. They finally sent out a different person. That person said absolutely the door was dented. He offered to replace the door. He then came back and said the door comes in too many pieces and he didnt want to put it together so I should contact the store I bought it from and see if they would replace it. Whirlpool refused to repair it. I was able to get the store to replace it after explaining to them the problems with the warranty service. I filed a complaint with the BBB and they lied and said they tried to contact me which never happened. When I called the executive office I was told that I was the problem and that it was resolved so leave them alone. I regret my purchase of my appliances and now have no one to stand by the warranty.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

Whirlpool washer is junk. Expired I. Less than 4 years. Cost to repair is more than new washer. DO NOT PURCHASE WHIRLPOOL PRODUCTS. Agitator motor burned up without notice. No troubleshooter problem. 2 repairmen suggested I buy new washer.

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

Whirlpool Double wall-mounted Oven model#WOD51EC7AW05. Have had nothing but problems (at least 7 problems). The 1st one is a potential fire hazard. Porcelain/enamel shattered on bottom interior panel of BOTH ovens in less than 60 days (exposing underlying metal to rust). Cracked in an odd stress-pattern that indicates the metal expanded during heating, and the porcelain finish did not tolerate the expansion. The lower oven had only been used 2X before I noticed the fracture pattern. Obviously faulty design; a manufacturers defect. Whirlpool claims it is cosmetic damage and when porcelain eventually flakes off, they will send me touch-up paint. (If I dent the outside of an appliance with my wheelchair, thats cosmetic damage. Its a manufacturers defect if the damage happens during normal operation. The appliance damaged itself, not the user.)The preheat function does not work on either oven. The oven indicates it is 350-degrees, when it is actually 125-degrees. Repairman says this is normal; ignore the indicator and navigate by store-bought thermometers”. The temperature can vary 50 degrees on either side of the actual setting (thats a 100 degree range!). Between the faulty preheat and the wide range in temperature, it makes it very hard to bake bread or cake.The rest are annoying problems: The timer is a single “beep” (not even very loud), followed by another single beep every minute. This is not much help if you are folding laundry while the cookies bake. The windows have so many dots on them theyre not clear enough to see how the food is cooking (or read the store-bought thermometers) without opening the doors. The oven produces a lot of steam that fogs up the windows (Ive never had this happen, and Im past the half century point). The exhaust fan is loud and it blows hot air into the drawer under the oven (another potential fire hazard). Dont buy this oven. It has several design flaws and Whirlpool does not stand behind their product.

I bought a Duet front load washer and dryer set in January 2009 from our local Lowes. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750. This was about the original cost of the washer! I contacted Whirlpool via e-mail (wait time via their phone is outrageous), they wont do anything. Out of warranty. Up until now, Whirlpool has had a good name with me. Not anymore. I will never buy anything Whirlpool manufactured ever again. (Maytag, Kenmore, maybe more brands.)American companys insensitivity such as this is what gives some of American industry a bad name and drives consumers away to quality foreign brands made in Europe: German, Swiss, Italian, Swedish,etc.Im going to take a hard look at Bosch washers to replace this Whirlpool piece of junk.

Whirlpool g2 convect/micro over the stove oven - This top of the line oven is JUNK, KEEP YOUR MONEY-DO NOT BUY THIS JUNK! I have had problem after problem. Starting after only three months. Defected door switch, touch screen, flashing screen, error message. The service repairman and I are on first name bases. Thank goodness for the, out of my pocket warranty which I no longer plan to keep. I NEED A OVEN AND DEFINITELY NOT A WHIRLPOOL.

I count myself as lucky... my Whirlpool 465 Accubake Ceramic Cooktop stove was given to me. I have used it for 3 years. One day, out of the blue, the oven, which was in use, started clanging loud and jumping up and down. I started screaming & tried to cut it off & it would not go off. I ran to the panel box & threw the breaker. It also burned my food that was cooking. It did it several times. Then I decided to not cut the light on or touch the button to raise the temp. It has not done it since. I bake everything on 350 degrees and immediately throw the breaker. I am scared of this stove and plan to replace it. I will NOT buy a Whirlpool, anything. (washer/dryer/fridge/aircon)....once bitten...

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

I have a Whirlpool built-in double oven. It is 7 years old. The top oven has overheated 3 times with food in it and it locks the door. The oven beeps and says, Too hot, and locks the door. Luckily I was in the kitchen when it overheated, so I could turn the oven off. After turning the oven off, the oven has to cool off before the door will unlock and the food can be taken out. By then, the food is really burnt.I called Whirlpool to see if there is a recall and they said, No recall, and the oven was out of warranty. So I called the repair shop. They said it was the control board and they were not sure they could get a new control board. I may have to find someone that can rebuild this control board. They said not to use the oven. It could cause a fire. I would think that they should recall these ovens. They should have a safety switch that shuts the oven off if it overheats like mine has done.

Whirpool Product VMW TL WASHER with impeller absolutely is crap. I have it almost a year and it smells, and it noisy like a dog was in the machine and someone started it. Its off balance constantly. I hate it and will place on every blog the worst review I can write. Its a nightmare. It has a fake bleach dispenser a door but no holder underneath. Even the repairman thought the bleach went in the dispenser. My clothes were ruined along with sheets, etc on numerous washes. The bleach partially dispensed on dark clothes at least 8 washes.The washer was purchased at BrandsMart 11 months ago and so theres no returns.

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

Replaced the “brain” twice. No hot water for 2-4 days each time, waiting for part to arrive. Now I have to replace the nylon drain valve because it won’t shut off. Gonna use brass replacement. Fortunately I have it drain to a sump pump so house isn’t flooding. Don’t buy Whirlpool water heater from Lowe’s unless you enjoy this kind of thing. Consolation: the folks at the help line always answer the phone and are knowledgeable. And they’ve heard these same complaints over and over. One guy even said to buy AO Smith as they are made in Tennessee instead of China.

Purchased brand new washer & dryer that was chosen specifically for its HE & washing capabilities as Im a single mom with 5 kids, 2 of whom have disabilities, & I need a good washer & dryer. Washer and dryer both broke several times. I paid for an extended warranty but they never resolved the issue. Called Whirlpool & they didnt care. Four years later, Im using a set I bought used that rips my clothes while the washer & dryer sit still broken. Will never buy from Whirlpool or Kettles again.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

Whirlpool 2 Cu. Ft. Stainless Steel Over-the-Range Microwave - My wife and I have just remodeled our kitchen and we bought all the Whirlpool appliances, fridge, stove and microwave. We have had them for about 3 weeks now and now the display on the microwave just stop working. I just cant believe this. Its going to be a real pain now to remove this and replace it. Has anybody else had this problem and I wonder if its even covered under its warranty.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

In May 2010, I purchased a Whirlpool WFW9750WW front load washing machine. In October 2010, the machine started making a strange noise and by December 2010, the machine sounded like a jet airplane. I called Whirlpool warranty and they sent out the appliance doctor. They looked at it and said that the bearings were shot and needed an inner basket, outer basket and one other item. They would order it and come back in a week or so. We were told not to use our machine. Ten days later, I called to check repair status and they said that the items were on back order until late January. I called Whirlpool and after several conversations and going to the second level of supervisor over a week time frame, they finally located the part and shipped it. However, it was not until the end of January 2011 (seven weeks after my call for service) that the part arrived and was installed. The sound was never right after the repair. The appliance doctor came out and told me that all washers are loud. In December 2011, the jet airplane sound returned. I called Whirlpool but I was now out of warranty. Luckily, I bought the extended warranty through Lowes. They sent out Night Owl on February 9th 2012. They diagnosed the same problem with the bearings and said they would order the parts. I called Night Owl on February 17th to check on status and they said that the parts were ordered. I called to check status again today and now the parts are on back order (same as last time) until sometime in March. Night Owl turned claim over to check on getting the machine replaced rather than repaired. I was told that this would be another five days. Its amazing how there are no parts available. I was told the repair cost for this item is over $450 as it takes two repairmen about two to three hours to complete. Issue is still not resolved. I highly recommend not buying a similar washing machine. Whirlpools product, warranty and customer service suck.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and its just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

The stove is only 5 years old. The oven would not ignite. The gas was getting through, but theres no flame. Sears repaired it and put a complete flame and ignitor piece at a cost for a part of $132.00. I feel the stove is too new to have to replace anything. I am retired, so I do not use the oven often. I have only cleaned the oven one time in five years. It is very clean. I picked this stove out and paid $900.00, because I liked the style and everything about it. I feel you should look into this, and I should not have to pay for repairs in such a short time of ownership. The repair person said this stove already had an upgrade in it. Please respond. Does the whole heating element need replacing or just the ignitor?

In addition to that I find the HE rating a joke as it takes 2+ hours to run a load of whites despite it saying on the read out that it will be 1 hour and 4 minutes, it literally tears up my clothes. I have now gone through 3 sets of sheets, 4 towels, 5 baby onesies... How can a washer that doesnt have an agitator cause holes and shredding in a garment? I honestly dont know what to do anymore. It takes two days to do the wash for 2 people when I could get it done in hours with my old machine. And to think I spent close to $900 on this washer makes me sick! I want to go back to my old agitator type washer from Maytag!

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowes will not do anything about it because it’s within the first year.

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

My microwave came with my house. I didnt choose it but it has been a great brand. I love the preset timers for defrosting & for popcorn. Its big enough to handle an 8x8 pan which was important to me. The turntable could be more stable. My model is a built in over the oven option. Black & digital. It has lots of preset options & is pretty user friendly. I like the size & it is super quiet.

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

Tried to do a small 2x3 bathroom rug and the spin was thrown off kilter. I have been doing laundry a long time and I know how to evenly distribute clothes etc so the washer should be able to handle it for the price I paid. The high end front loading Whirlpool set.

Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...

After months of careful research and comparison, I finally bought a pricey (over $2K) Whirlpool refrigerator with a bottom freezer and French doors with water dispenser on top. I really did not want any fancy features, just narrow doors because of my small kitchen, and a fridge on top because of my back pain. Since the date of purchase in May, 2014, I have had 4 service calls. The first was covered under warranty, but no cause of the sheet of ice collection and underside water leakage was identified; I did, however, receive a somewhat patronizing lecture on the importance of thorough reading and comprehension of the owners manual, and a statement that most of my service calls are for customer education. A follow-up service call, a few weeks later and also covered under warranty, identified the cause of the ice collection and water leakage: a faulty duck bill little piece of plastic in the drainage system that is a problem well known to Whirlpool. In mid-June of 2015, the ice maker had to be replaced, to the tune of $360.00. Today, I had a service call ($103.00) and received an estimate of $405.50 to replace the broken freezer drawer slides, which prevent the freezer drawer from fully closing. I will be applying that $405.50 to the purchase of the simplest model, non-Whirlpool refrigerator available, and have the Whirlpool hauled away. Besides the problems noted above, the center of the refrigerator freezes the food, while the freezer compartment arbitrarily defrosts. There are alarm icons that go from blue to red to alert you of the need to replace the (expensive) ice and water filter, refrigerator air filter and crisper freshener. Alarm bells ring to inform you that the doors have been open too long, but nothing alerts you to the fact that the freezer door is not completely shut, or that the freezer has gone into defrost mode because someone inadvertently brushed up against the control panel and changed the settings, or that water is pouring freely out from underneath the appliance. I have had to change my buying habits because fridge holds at least 15% less food, even though it is the same cubic footage as my previous (top freezer) one. Freezer contents easily slip down behind the top freezer drawer and jam the door open. I have to take most frozen boxed items out of their original containers and pack them flat in freezer bags to get enough storage. Some tall bottles do not fit anywhere in the refrigerator compartment, and have to get put in sideways. Even in the absence of mechanical problems, using this refrigerator is like packing and unpacking a suitcase many times a day. While Whirlpool customer service personnel were not overtly rude, there were dismissive and condescending overtones in some of the questions and directives I received from them, and another insinuation that service calls would not be covered under warranty if they end up being for the purpose of customer education. The extended wait (7+ days) for appointments with a Whirlpool-certified appliance repair company, along with the customer education exclusion, were absolute deterrents to the purchase of the extended warranty. Besides my personal disappointment and disgust with the purchase of this appliance, I am sad to see that the Whirlpool brand has slipped so far in product design, quality and customer support.

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

Im so tired of the mold smell that never goes away, even after following their cleaning cycle many times over. I dont know what to do but I spent extra $ to purchase my washer and now this!

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

If I fix this washer I will have been on 3 motherboards in the 5 years I have owned this machine. That is inexcusable and indicative of crap quality control and manufacturing process. I should not have to replace the control board at these intervals or, within 5 years, at all. I will never touch another Whirlpool appliance again.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.

I have been having a problem when washing my jeans in the Whirlpool Cabrio that I have never had before with my old washer. When I wash my jeans, there are always a few pair, never the same ones, that have an odor like dirty dishrags on them. I always hang my jeans to dry so I do not think it is this. I have tried to add a freshener to the wash cycle, it does not work. I have tried to dry them in the dryer with a scented dryer sheet, it does not work. I am assuming after reading these past complaints from other consumers that it is not getting all of the clothes clean because of the lack of water. I always use the deep water cycle, but maybe it is not enough water as previously suggested. I have had an issue with blankets and other heavy items not getting clean and/or not even wet. Thoroughly disgusted with this appliance!! I love all of my Whirlpool kitchen appliances though!

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!

I bought my Whirlpool refrigerator (Fresh door with Ice maker) from Best Buy in July 2017. By 2019 December the ice maker had stopped working and the refrigerator turns off / shuts down automatically. Have confirmed that the power is still on because of the display on the door. So it is not a power issue. Paid $180 for a Whirlpool authorized consultation and they said the Ice maker motor does has stopped working and the computer board needs to be repaired. This will cost me around $800. Called up customer service to see if the cost can be lowered but of course they said a NO. I am truly upset with the brand and with Customer Service for their lack of empathy.

My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.

I purchased this refrigerator and have had problems with it from almost the beginning. First, the doors wholl not stay open long enough to remove items. The technician Whirlpool sent out said the cause was an uneven floor. I checked with a level and the floor is almost completely even. So, then it said thats the way it was intended to work. Isnt that what the adjustment wheels on the bottom are supposed to correct? They dont. One individual in Whirlpools customer service department told me that the doors were not a functional part of the fridge and, therefore were not covered by the warranty. What?Next the refrigerator leaked and ruined the ceiling in the floor below. A few weeks after that was fixed (the fridge, not the ceiling), the unit completely shut down and I lost a tremendous amount of food. Bad enough to have to go through this but then to have Whirlpool treat me so the horribly was absurd. Fridge broke on Friday and a service person came out on Wednesday. Tech tells me he has to order the part (control box) and I find out the next day that the part was on back order. I had already been without a fridge for a week when Whirlpool tells me the part was not available until 9/19 (this was on 8/6)! That was not an acceptable solution so I requested a refund or a new fridge. Nope, their job is to repair, not replace. They said they needed 7-10 days to see if they could get the part earlier. What? Then if it couldnt be repaired in a reasonable amount of time they would consider replacing the appliance. They would not define reasonable amount of time.I believe I spoke to about 10 or 12 different whirlpool reps, and was told 4 times that a supervisor would return my call. One person did call back when I was unable to answer the phone and I called her back within 20 minutes. Guess what, she wasnt available and she never responded to my 3 return calls. When I complained that I had spoken to so many different people and was tired of telling the fridge saga to yet another person who would not help me, she volunteered to be my point person. She gave me her direct extension and said she would handle my case. I left 3 or 4 messages for her and she never returned my call. In other words, I was constantly told that I would receive return calls but never did. In summary, no one cared that I had an almost brand new Whirlpool refrigerator that was not working and that the date I could expect a repair was indefinite. In addition to all of that, every time I called they were experiencing a high call volume. Maybe they could hire more staff? When this all started, Home Depot told me I had to go through Whirlpool because it was under their warranty for the first year. Finally I decided to go to the store (after all, I did pay them for the fridge). After 3.5 hours in Home Depot, they agreed to replace the refrigerator. I havent gotten it yet (they did send over a small loaner), I am really hoping this is the end of this fiasco. I want my life back!! !

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

After happily using Maytag washers at my old address for 30 some years, I moved to my current address and in 2006 I purchased a new Maytag. In 2010 I needed service. I was advised it had a bad bearing and was not advised to repair as it would cost well over $600.00. I purchased a Whirlpool Cabrio top loading HE appliance.The Cabrio worked well until one day it made a horrible noise. Although it still worked, I called for service and was told it had a bad bearing and would cost $670.00 to fix and they advised against it. After the service call, it never worked again. I know things dont last like they used to but 4 years is ridiculous. I have been advised that Whirlpool bought Maytag. Is this what to expect from so called reputable companies?

Love the dishwasher, except the racking which has some top rack channels which are too small to be used by glasses, mugs, etc. The Power On/Off should automatically power down when the cycle is finished. Too often when someone leans against the dishwasher while opening the overhead cupboard, the dishwasher will start up because the unit was not powered down.

Purchased a new Jenn-Air JCD2295KES in 2007 when we remodeled our Kitchen. Its been a decent fridge. When it quit a couple of weeks ago, I had the repairman come. He informed me that the HV circuit board was bad and sorry but they dont make them anymore. What, a 7yr. old fridge and thats it? I sort of expect things to have to be repaired or maintained but to have to throw it away because Whirlpool chose not to carry the parts any longer. I decided to scour the net and see if I could find this legendary board. Lot of places seemed to have carried it but could no longer get it from Whirlpool. I found a place that could supposedly repair them but after a few days, they called and said the microprocessor was not repairable.I contacted Whirlpool and they gave me a place that does obsolete parts and although helpful, I thought they were real opportunists and wanted to charge me considerably more for a reconditioned board that a new one would have cost if I could find one. I kept looking on the internet to no avail and when I called Whirlpool again I was getting pretty upset. Here I am with a 7-year old refrigerator and cant get parts for it, thats just not right. They were pleasant but basically their stand was sorry, theres nothing we can do. I told them that I bought a lot of appliances as I have quite a few rental properties. I cant throw an appliance away just because I cant get a part. It just doesnt make sense. I feel Whirlpool/Jenn-Air simply doesnt care. Im not interested in their excuses, I just want parts. I dont think it is unreasonable to expect to be able to obtain parts for at least a dozen years or maybe even a little more.I posed the question to them. Would you buy a $2000 refrigerator if you knew it would only run 7 years? The customer rep. said no she wouldnt. Well, Whirlpool, neither will I. I was unimpressed with their lackluster response and offer of a $300 rebate on a new fridge. I can find better deals than that on my own. I have purchased many appliance and always actually liked the Whirlpool line but Ill not buy any of them again. Shame on you Whirlpool for letting your customers down. Just because you can ignore me, doesnt mean you should. Im in business and I would go to the ends of the earth for a customer to make them happy. No wonder the Asian companies are kicking butt on the so-called American manufacturers. If your not going to get service you might as well go for the cheap price.On a final note, I did after two weeks of searching find a board hidden in a little appliance repair shop in Colorado. It should arrive here tomorrow and was priced $150 less than the reconditioned board that the gougers Whirlpool recommended. I believe it is the last board on the planet. Hopefully it will get my fridge another 7 years down the road and by then Whirlpool and its subsidiaries will have been sucked up by foreign companies and under a different label.

Whirlpool microwave model # gh4184xsb1 handle is falling apart. I have replaced the hood vent twice and the entire door once and now, its the same problem again. The plastic becomes brittle over a year to two years of use and falls apart. Whirlpool will only stand by their one year warranty, and is not concerned about a problem that many of its customers are having. I have read many complaints on the web about this same problem. My wife and I have decided never to purchase Whirlpool products again.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!

This machine has had so many repairs that whirlpool should of replaced it. Now the machine is making a clicking sound when you turn it on to do a load of wash. It clicks for a few minutes then tries to sense whats in the machine then starts clicking again. Clothes come out of machine half wet. Queen sheets are dry in the middle. Water NEVER even touch the middle of the machine drum. All around nightmare with this machine. Would not buy another whirlpool because the customer service that I was given was terrible.

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

I have a Whirlpool dishwasher for a few years, it cleans great, works great, the dishes come out clean and shiny, so do the glassware. Even pots come out nice and clean, what more can you ask for?

Had washer for 5 months. It now has a door latch error. It has been 3 weeks and it is still not repaired. Parts take a week to 10 days to get. We are now going back and trying the original part ordered. Not sure if this will fix it this time, as it didnt the first time, but we have no choice. Whirlpool will not stand behind their product and give us a replacement and for good reason, it is obviously junk and we will have the same issues in 5 months. Calling their help line is a waste of time, they understand your frustration but do nothing to help relieve it. Their supervisors have the ability to do nothing and excel at it. Thought this was a good product when we bought it but are now suffering for this decision.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over. I would have gladly paid more for what I had wanted instead of saving (supposedly) a little money. I personally think they were trying to get rid of these models because they are awful and I have had so many problems doing a job I already dont but this set makes it worse. The washer is constantly off balance I think because you have to be so strict in how you lay in the laundry to the washer! Now the dryer takes even longer to dry my clothes than my twenty year old set (Maytag) which wasnt that bad. Is there any kind of trade-in I could do model: WTW4900B to get the set I really wanted (the models with glass top on washer and glass door on dryer)? I purchased this in April 19 of 2014. I hate it!

I purchased Whirlpool only front load compact washer in June 2015 and lasted only a year before the door lock broke and getting F6 error that means mother board to be replaced. Whirlpool warranty department (AIG) did not bother to do a complete repair and offer buy out at a 75% of my purchase price. My five year warranty premium cost was not refunded. I do not recommend this model be purchased by anyone. Whirlpool washes its hands on the quality and reliability of its product in US and that is a shame! A service life the unit should be at least 9 years with affordable maintenance cost.

My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

We purchased a Whirlpool Cabrio washer and dryer less than 2 years ago. These are supposed to be high efficiency appliances, but the washer has never cleaned the clothes well and the dryer often has to be run more than once in order to get the clothes dry. Then, about two weeks ago, the washer started making such a loud noise on the spin cycle that it sounded like a jet plane taking off. It was hard to hear the television when it was running. Today, it started screeching and water leaked on the floor. I called the number listed on my manual and was basically told that it would cost half of what we had paid for the machine to fix it. What efficiency, a poor machine that lasts less than two years. We will never buy Whirlpool appliances again.

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!