Bought a side-by-side with extended warranty model ED5VHEXVB01. I had a problem with the ice door. They came out, said they saw a bug, left no comments made, received no word from company. Finally, I called them to be informed on the bug problem. They canceled my warranty with no refund given. Now this will be the 3rd time I have to buy. The starter/overload relay fridge is only 4 years old (out of my pocket). I was told by a parts company this problem the company knows about and will not resolve. My advice is RUN, DONT WALK, away from ALL Whirlpool appliances.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

Whirlpool refrigerators with bottom freezers have a major defect in a tiny drainage hole hidden inside the back panel. The hole easily gets blocked with bits of debris during manufacturing or with a few bread crumbs, then it freezes shut. Then water ends up all over your floor. You cannot fix it yourself as you have to take apart the whole freezer. The repair bill is huge. This will happen often. Check on the internet and YouTube to verify & you will see that this happens to everyone with a Whirlpool. Also your floor will be ruined if you dont mop it up every few days until the repairman arrives! Stay away from Whirlpool!!

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

The American Standard 95% 2 stage variable furnace is by far my favorite furnace to install. I know exactly what to expect from this furnace and I have had zero factory issues with this model. Outside of making a few sheet metal transitions this American Standard standard 95% furnace was very easy to install as well. And like the 2 stage variable … no factory issues.

Had a part come off right after our purchase but was a easy fix to repair. The silverware basket also kept coming off until we looked at it and realized it was on wrong. This dishwasher is much quieter than our last one. It also shows fingerprints. We got this dishwasher in a group purchase during a sale at Lowe’s that included the refrigerator a stove, microwave and this dishwasher.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

Bought this new in Oct 2012. A week back stopped working. After a week found out it needs new compressor and will cost 1,096.00. Paid 2,100 for this new and now need to buy another fridge but not this make.

The new? improved model with NO center agitator is the worst - clothes tangle badly and the load becomes very unbalanced, wobbly and noisy. How I got talked into this model by a Sears salespeople was a big mistake!!!

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

We purchased this combo from Lowes; checked my account and saw we were double charged! Got the charge adjusted; jeez. Bought this size to do comforters and large loads, but nothing large gets completely wet. Our clothes started to mildew as Affresh does not work. Im allergic to mildew and got headaches. The mechanic said this mildew is because all the action is under the basin and you dont want to see how black it is under there. It began to leak as buildup went into the bleach dispenser, and it turned black.He said to run a gallon of white vinegar in the clean cycle once a month, and this did work. I did a clean out with Castile peppermint soap, several white vinegar treatments, and got rid of the mildew and the (clog related) leak. I now use Mollys Suds powder. I was shocked to read on the Mollys site that mfg does not have to list all the terrible ingredients in commercial detergent, which is not helping you or the machine.

Bought a Whirlpool dishwasher about 2 years ago. Used it once a day for one year. The bushings already need replacing (maybe $3 to make) and it’s $270 for the part or $280 for whole motor. Do the math. Not impressed.

Ive had trouble with my washing machine since the end of May 2011. I have had over 5 service/repair calls which still resulted with the same problem. By the way, I do have a warranty on this product (which hasnt seem to have helped at all). I have never had such poor customer service in my life as I have had from Sears and can assure you, I will never buy another product from Sears or Whirlpool considering the experience I have had. I have missed numerous days at work only to wait for a repair appointment that never happened. Needless to say, I am very disappointed and would not recommend anyone to buy from Sears or Whirlpool.

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.

I contacted Whirlpool on 3 separate occasions. Each time they told me to have the plumber call them so that they could determine what the problem was. Each time he was able to get the water heater going again, but it would only operate for about 3 months and then it would go out again. To date, I have incurred $245.00 in plumbers service fees. My last call to Whirlpool was on 5/14/2013. This water heater was purchased on 1/25/2010 at Lowes in Evans, GA. It went out over the weekend, but the plumber was able to relight it. When I called Whirlpool on the 14th of May, I was told since it was working now, there was nothing they could do. I am tired of dealing with this issue. They wont stand behind their product.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

I am very happy with my Whirlpool appliance- oven. Ive had it for almost 5 years, with hardly any issues. -Its very user-friendly when I need to program any cooking instructions. Both the elements & the actual oven cook everything to a perfect.

House is 3 years old, builder put in all new Whirlpool appliances... first 2 years dishwasher leaked causing 18k in water damages... now the microwave just went out. BUYER BEWARE... DONT BY ANY OF WHIRLPOOL PRODUCTS POO-POO-POO. Unfortunately none of our products were still under warranty, since they were over a year old at the time they broke down. NEVER BUY FROM AGAIN!!! SHAMEFUL COMPANY!!!

Our burners broke down just 3 months after having purchased a new Whirlpool stove. Then a week later the oven broke also. I want my money back now. Do not purchase any Whirlpool products. Theyre garbage.

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

Worst refrigerator Ive ever bought. Previous one still perfect shape. 22 years old. Freezes everything on top shelf. Motor making grrrr noises. Had repaired. Now bottom crisper drawers so cheap the plastic is breaking. Drawers wont slide. Now Deli tray lid snapped in half! STAY AWAY from this USA made product.

My best advice is save your money. Better off washing by hand. Bought a new RV that had Whirlpool washing machine. Used it twice and now it doesnt work. Whirlpool parts back-ordered till another month or more. I asked for replacement and they said sorry, our warranty only covers repair. We will not replace it. WOW What a CRAPPY Company. Dont even get me started on how many times you have to call their customer service to even speak to anyone. Im on my 28th call, their on hold keeps hanging up on you, or just says, Sorry we are busy, and then hangs up on you. No place for message or anything, just Bye! If anyone ever took my advice, Id hope this is it. DONT buy Whirlpool.

This dishwasher is noisy, it does not get the dishes clean, and anything that is remotely lightweight gets thrown all over. This must be one of Whirlpools cheapest models as I have had other Whirlpool products and they were fine.

We purchased a new side by side black finish refrigerator. There is a design flaw in the water/ice dispenser. The bottom of the dispenser has no edge so any drops of water run down the front of the refrigerator! This leaves constant watermarks down the front. 2. The finish scratches very, very easily. I would not recommend this finish to anyone with children or pets. When you open the door if your ring touches the surface it will scratch it! There was NO user manual on care and I used paper towels to clean. Big no no, as now I have fine scratches on the front. I would never buy this product again because of these flaws. I have a 7 month old refrigerator that looks 7 years old and it is just my husband and myself! Love the inside, hate the outside.

This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.

Since buying a Whirlpool Cabrio washer about 3 years ago have had several breakdowns. Within 6 months the computer completely failed. Since then it failed again. About every six months it costs me around $125 to get it running. The thing is a piece of junk. If the load is slightly unbalanced it just shuts down during the spin cycle. The old Maytag we had ran for over 25 years with the belt replaced once. No other problems. Will not buy another Whirlpool again.

First off, took five weeks to get the damned thing delivered after buying it at Lowes Home Improvement. Have problems with the drain overflowing when the washer tries to empty. Major plumbing work to rectify that. My complaint with Whirlpool is the washer doesnt work. It will partially fill and then stops. The wash light then lights up and nothing happens. I let it sit for three hours and the clothes never washed. It took an act of God to get the washer to empty. It never did spin the clothes. The washer refuses to work through the cycles. $1500 wasted on this POS! Trying to get an appointment scheduled is equally frustrating on Whirlpools website. Never again will I buy Whirlpool!

My story begins in August of this year when my wife and I built a new home. The builder provided Whirlpool appliances in the kitchen. The fridge has continually tripped the breaker and after numerous visits from the builders electrician, we finally also had the Whirlpool service technician check out the fridge too. After the control board was replaced, and the interior light housing was replaced, it turns out the wiring harness in the fridge is faulty and is not repairable. According to your customer service team, the fridge will need to be exchanged. I have made numerous calls to the suggested numbers (866-698-2538 & 800-253-1301) to find out the status of the exchange. Each time, I have been told that my file is with the review team, and that if I have not heard from them in the next three or four days, that I should call back again. I have not been able to contact the review team directly myself, as your customer service team is either unable to or is not allowed to share those contact details. So I am relegated to wait and then call back again. I have lost track of the number of calls I have made, and the hours spent on hold because of the high volume of calls or re-telling the whole story. The fridge was determined to not be repairable on November 19th. I am not sure if this is the treatment you intend for your customers, or if this is an anomaly.

I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times). I am now going back to Sears to request (that might not be the correct word) Demand, that they take care of the service bill for this machine. In between repairs, I have dealt with ongoing cleaning quality problems. This machine does not get clothes clean. I always have to wash them twice. This machine is loud. This machine does not use enough water to even dissolve the soap. So much for energy saving measures when you have to wash twice and still see soap and crud in the tub. Worst, worst, ever washing machine in my life!! By the way, I have an 8 year old Maytag too that I have never had to repair. Moral of the story, buy Maytag, or at least do not buy a Cabrio!!!!

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to shake the coin(s) out?

I bought a top of the line Whirlpool dryer that cost me over $1,000. Havent had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.

This washer is going back. It simply will not spin the water out of the clothes. It says it gets clothes drier than a conventional washer, but I have not found that to be true. I have to use the drain/spin cycle over and over and still the clothes are wet. I had the repair crew out and they were able to get it to spin out a very small load consisting of two sheets and two towels. Other than that, it does not spin out water. It is also very difficult to load if you attempt to leave the center open as they recommend. The cycles are very long. Not being able to look inside without pausing it and waiting for it to unlock is also a huge hassle. I am getting one with a glass top so I can see what is going on. If you leave it open for too long, it cancels the cycle and drains all the water, and you have to start over which is another problem because all your detergent just got drained out before the load gets going. It uses so little water on most of the cycles that the clothes get totally tangled up with one another. I think you should be able to choose the water level manually. I am all for saving water but if I want more water from time to time, this does not allow you to do that. I DO NOT RECOMMEND!

My new ACCU-BAKE oven was not baking properly. Always uneven results. Finally called for service, just in time before the warranty expired. The service rep informed me that I had not bought a convection oven. Well, duh! Of course, I knew that! He tested the temperature levels inside the oven and found a variance of 10 degrees Celsius, which he reported by phone to the company. He advised me to reach into the oven half-way through any baking process to turn my cake around, and it would bake evenly. I asked him if he had ever tried that himself. No, he said, he was not a baker. That was the end of the service call. No follow-up, no service. Today I learned that the company actually has this exchange in its records, but if I want to get the oven to work properly Ill have to pay for service, as the warranty has expired. I wonder what would happen if I ever tried the self-clean or Sabbath mode features on this oven.

I bought at Lowes. The first one was sent back (doors stuck, suction cracked lining). Now the temps are not working in the fridge or freezer. All the food got dumped. Its sad. My old one lasted closer to 25 yrs. (and may I add up to ten children). This one has only been used by adults. I thought I could trust Whirlpool?! I sent info to local Lowes. We will see if theres any help.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

I would like for the public to be aware of an issue I have had with my Cabrio Whirlpool washer and the extended warranty service that Whirlpool sells to customers. My Cabrio washing machine is less than three years old and is an inferior product. The circuit board has gone out on my washer twice. Each time my washing machine breaks, it is out of service for three weeks and I have a family of four people. My washing machine broke down with a major circuit board failure for the second time in three years on January 23rd. I called the extended warranty department at Whirlpool and they sent an incompetent repairman to fix my washer. We are going into week 3 of listening to various stories on why it is taking three weeks to source getting a part overnighted to fix our washer. This man has ordered the wrong parts, says he cant come to us because of weather, cant get the parts, etc...I just got off of the phone with the warranty service after speaking with a supervisor and they tell me they cannot source another repairman and we still have to wait. My questions to corporate office at Whirlpool is how long do you have to wait to get a washer repaired and what type of product and extended warranty are you selling to the public? A very inferior washing machine and a very unhappy customer! I will never buy another Whirlpool appliance! BUYER BEWARE, THIS COMPANY HAS POOR CUSTOMER SERVICE! THIS IS MY SECOND GO-AROUND AND THE SECOND EXPERIENCE HAS BEEN IDENTICAL TO MY FIRST ONE - TERRIBLE!

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!

Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which dont come out so its not cleaning the clothes, the blanket (which Ive had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. Its suppose to be Water Efficient - thats a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. Id like them to pay for my water bills! Oh they came to service it only to tell me I was putting the clothes in wrong. The service company said I had to put the clothes against the sides and leave the middle open. They told me there was nothing wrong but consumer error. Well I did clothes today and aligned them like the service company said - 4 more shirts were ruined. Called Whirlpool today. They said they were sending someone else out to fix the problem and said, Unfortunately, we dont pay for damaged goods. Well from all the reviews I read Whirlpool needs to suck it up and recall this piece of crap they call a wash machine. Did I mention its only 1 year old, yea this is horrible!

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

Glad to know we are not alone in our disappointment with our Whirlpool French door refrigerator, but I am wondering what and when Whirlpool is going to do something about this. What a blow to their reputation. Goes to show things are not made as they used to be. We purchased our Whirlpool Gold French door (bottom freezer) in August of 2010. Here we are October 2012 and this is the third time it has stopped working. We have lost food, weekends waiting for repair people and cleaning up messes, and money. Same problem as others are reporting - the electronic board and controls. I just spent my Friday evening on the phone with Whirlpool, first explaining the problem to no result then waiting for a manager to call me back. Who (guess what?) never called. I finally called them and got the same script as the rest of you. It is outside the manufacturer warranty. Really, that is what you are giving me? Plus they will only look at it if we have a Whirlpool repair person come see it. When can they come? In 4 days! Ha, not likely. I am not giving this company another cent. We spent almost $2,000 on this fridge, all we are getting is 2, 3, 5 years? What a shame. We are fortunate enough to have had some space in our garage beer fridge for what I can save of the food. Our 7 years old, $300 Moffat fridge has been working like a charm. We will never again fall for the looks of a Whirlpool, let alone purchase another one of their appliances.

Easy to operate. Easy clean feature is thorough. Glass top is easy to clean as well. Even temps cook the food well and this oven is reliable. Lots of options of temperature. Glad we chose this brand.

We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. We first started noticing that the eggs and the milk started to get icy. We lowered the setting from the normal setting to the lower setting. This seemed to work for about 5 months then things started to get icy again and this time it started making a loud noise. Then in August, we called Whirlpool, told them what it was doing as it was still under warranty. They sent out A&E, the biggest crooks I have ever dealt with as well as rude people. The service guy said it was probably the Frost board. He ordered the part and put it in. Afterwards, we asked him why it was still making such a ruckus. He told us this was normal. Now we arent a professional and dont know about Appliances so we took the technician for his word. Then this past December, the refrigerator wasnt cooling as good. The next day we noticed that things in the freezer wasnt freezing either. We called Whirlpool, told them what was going on and that they needed to get someone to fix it. This was when we found out that the refrigerator only has a one year warranty. I got them to agree to pay for parts and labor after getting down to the fact that this problem went back to the very first time while it was still under warranty. They sent out A&E Factory Service, again the biggest crooks there is. They checked the refrigerator and told us that the compressor and evaporator was bad. They ordered the parts and that was the last we saw of them. We got Whirlpool to send someone else. Now up to this point, I have to give them credit because they have been really nice. Then when the other technician from Americus Appliance (Very good guy, would recommend to everyone) asked why both parts were ordered, we told him that the technician from A&E said it needed them. He then installed the Compressor and told us that there was nothing wrong with the Evaporator that he could tell. He then filled it with Refrigerant and the freezer was getting very cold. Then about an hour I went to check to see if the refrigerator part was getting cold and it wasnt. I checked the freezer at this time and noticed that the freezer was getting warmer. We then called the service guy and he checked the refrigerator. This was when he told us that there was a leak in the wall of the unit and it couldnt be fixed. We called Whirlpool and told them what the technician said and asked them what they were going to do. They then said they would send everything to the exchange team and go from there. Now we are waiting to see if they will replace the refrigerator. Personally after having to replace a Brand New Washer a year and 2 months after the purchase and possibly now a refrigerator that is less than 2 years old. Buyer Beware. Check out the warranty on a GE. They have a better warranty on their refrigerators than Whirlpool does.

Love the dishwasher, except the racking which has some top rack channels which are too small to be used by glasses, mugs, etc. The Power On/Off should automatically power down when the cycle is finished. Too often when someone leans against the dishwasher while opening the overhead cupboard, the dishwasher will start up because the unit was not powered down.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

My Cabrio washing machine is a hunk of scrap metal after five years of lite use. Replaced the electronics first, then a year or so later replaced the motor. Now its leaking from the bottom. Repair man said it is not fixable. I did not buy a warranty because it was too expensive compared to the value of the washing machine. My recommendation to anyone buying a Whirlpool appliance is to buy the cheapest thing on the market, so that you can throw it away when it breaks because they are made to break so that they can sell you extended warranties.

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

I spent the extra money and bought a very nice looking Whirlpool range and oven. Within months, it started rusting. I keep a meticulously clean kitchen and Ive never had this problem with any other appliance. I sent letters to no avail. They said that their warranty on rust was 30 days! They refused to do anything about it and told me to go ahead and sue them. Terrible product. Defective from the factory. Do not ever buy a Whirlpool product as they do not stand behind it.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

I am very upset about this Washing Machine and Dryer. I did my research in 2012 and found good reviews on drum size, water usage, bells and whistles. I purchased the set in Feb of 2013 (its on Jan of 2017). NOT EVEN 3 years later, I write to say that my washing Machine is ready for replacement! I paid 989.00 for each and last year the Spring on the Glass Top was worn away, I am told because bleach was splashing up in the spring area. Cost to fix with a local repairman... $235.00. Now I noticed a small amount of water on the floor, move the washer and there is a LARGE amount of water Stain and my cycles keep popping up UL. Two separate repairmen (because I didnt believe my trusted first one) tell me the cost for the shot bearings and seals will cost almost as much as a new washer! I am a family of 3. I have a daycare so do a few extra loads, but am not using this any more than average to low use. Not to mention that on top of all of this the computer appears to be shorting out and to order a new panel the repairman places that at an EXTRA 300.00. SO UPSET! The dryer dries very nicely and is quiet however, the motor went out 6 months ago and we replaced that, not wanting to but better fix than scrapping it only 3 years into a product expected to last well over 10! The little clip on the door to lock it is also loose and hardly locks now. The repairman is having trouble even finding the small part. Young Couple Expecting to have a brand new 1900.00 washer dryer set last a long time only to be out of warranty and already needing to buy a new set! DONT EVER BUY A CABRIO WHIRLPOOL.

GB2SHDXTS02 - Bought the Unit and an additional 4 yr protection plan. Shortly after the plan expired the plastic drip pan cracked and spilled water all over the laminate floor. It is still bucked from the water. Repairman came out and confirmed the crack, but we were without the refrig for a couple of weeks. Now the top doesnt cool, but the freezer does. Problem probably the defrost system, the fan, the control assy, or the thermistor, but I am too old to fix it myself. My fault for not checking ratings before I bought, but built in obsolescence is obvious here. Whirlpool used to be a good company, but I will never or will my family ever buy another appliance from them.

We have a Whirlpool range that was produced for Kenmore (Sears brand). It’s a glass top with electronic controls. Over the 13 years we have had this range we’ve had to replace the controls 3 times at a cost of over $300 each time. Each time we were under severe lightning storms and got hit with a surge. It would burn out the Control board. We finally got a whole house surge suppressor since a large device is required for 240 volt appliances. Also the glass top has gotten scored over the years. We would not recommend this oven and will likely replace it with an industrial gas stove with manual controls when this one dies or gets too expensive to repair.

A-10 error on display ultimately means needs a new pump. The washer (model WFC7500VW 2) is 3 months, 9 days old and is now unusable. I cannot get any service (under 1-year manufacturers warranty) because the sticker inside the door with the model and serial # is missing (i.e., it was sold to me by Homedepot.com without a serial # on the door label, sticker is intact and is brand new and apparently was printed without a serial #).I made multiple calls to Whirlpool in Benton Harbor, Michigan and finally spoke with Courtney (who states she was a supervisor) pretty much said all they will do is to reprint a label from the factory and I should have it in 7-10 business days. They refuse to stand behind their product and authorize timely repair of their product they sold to my without a serial # on the door tag from the factory. I have to wait to schedule factory warranty repair until I get the new label (probably 3 weeks plus without a usable washer). Courtney refused to contact me via email for any of her contact information or to supply verification of conversation or promise of a new factory label. Also, she refused to try to authorize any type of manufacturers warranty to fix the brand new unusable washer!

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

Purchasing this refrigerator Model Number WRS571CIDMOO in September 2015 and now only being May 2017 the ice maker has stopped working. When I contacted Whirlpool USA they offered a warranty plan for $454.00 for one year when I purchased the refrigerator for $989.00. I told the representative, Why would I pay that much money for one year of service when I purchased the appliance for half of what the service fee? I now will no longer purchase anything from Whirlpool when other brands last much longer!

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

Posted the following review of this oven on the Whirlpool website: How did this get 5 stars with so many complaints? Ive only used this oven once since installed last Sunday. It heated my kitchen up at least 3 degrees. I live in the South so evidently its not meant for southern summers. It does look nice but if Id known the fan blows such hot air out of the bottom, I wouldnt have chosen this one. Afraid if I use the self cleaning cycle, it will burn my hard wood floor. Probably why there are many complaints about uneven cooking and long to preheat since all the heat is blowing out of the bottom. I received an email saying it didnt meet their website guidelines and they wouldnt post it. Interesting?!

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.

It is my belief that through my experience that most Gas Range manufacturers mainly Whirlpool corporation purposely designs the stove igniter part to fail in 5-10 years. They do this in hope the consumer will purchase a new stove. The igniter in my stove has failed 6 times since I purchased it in 2005. I have had to replace it at my expense each time. The last time it failed, I asked Whirlpool if they would do a good faith gesture and replace it. They very rudely refused. I will never purchase another Whirlpool appliance again and encourage others to follow me. If they give me this much grief over a simple good faith gesture, I can only imagine the difficulties in getting them to honor a warranty claim!

I bought my Whirlpool refrigerator (Fresh door with Ice maker) from Best Buy in July 2017. By 2019 December the ice maker had stopped working and the refrigerator turns off / shuts down automatically. Have confirmed that the power is still on because of the display on the door. So it is not a power issue. Paid $180 for a Whirlpool authorized consultation and they said the Ice maker motor does has stopped working and the computer board needs to be repaired. This will cost me around $800. Called up customer service to see if the cost can be lowered but of course they said a NO. I am truly upset with the brand and with Customer Service for their lack of empathy.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

Very functional microwave which also comes in convection oven if needed. Stainless steel, finger print resistant, is very handy and easy to clean. Overall very happy with it so far. Much better than the earlier Samsung that we had.

Recently bought and had a Whirlpool Cabrio Washer (from Orvilles appliances) installed in my home. The very first day I hated it. Worst purchase I have ever made. I spent over an hour picking hair out of my clothes, and hair was also stuck in the crevices of the drum. This is the very worst machine and company I ever had to deal with. They told me, Too bad. Since there was no mechanical problem there is nothing they will do. I will never deal with either of these companies again. I cant wait to see what the hair build up will do to the machine itself, Had it less than a week.

We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

Sometimes, it doesnt get the dishes clean. I am not sure if it is the dishwasher or the detergent. I recently switched to Finish Quantum Max and it seems to be doing better. I always use the pots and pans cycle. Lots of features, most never used. For instance, china crystal, quick wash, rinse only. The size is ample but the interior design could be better. Solid black, looks good, Model GU1500XTL82.

Purchased a Whirlpool Cabrio Washer 5 years ago because our other washer died after coming home from vacation. Its just 2 people in this household so I dont do mountains of laundry. The other machine lasted 15 years so go figure. We purchased the Cabrio from Lowes. Got the extended warranty but as it goes the machine fails when all warranties expires. Over the last couple of weeks this machine started to not complete a wash cycle. All lights go off except for spin light and machine stops. Even asked the person in charge of washers and dryers at Lowes about this who then told me to get an extension cord and plug it into a different outlet. Seriously! I have had to unplug the machine after it fails to complete cycle, wait 5 minutes or so, plug it back in, select rinse and spin, it fails again 13 minutes left in cycle, unplug again, plug it back in, select drain and spin, wait for it to MAYBE complete that cycle. Do not purchase this type of machine. Just for a technician to come look at it is $100 or more and to replace whatever circuit board is probably another $300 or more. Screw that! Going to find a good old fashion one if possible. Piece of junk. Not going to spend $700 or $1000 just to wash clothes for 2 people.

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

Whirlpool model # WRF989SDAM - Freezer quit. Tech says inverter is out. $480 later tech says evaporator is out and that Whirlpool covers sealed parts for 5 years. Call Whirlpool. They say not going to send a tech out for $130 to diagnosis the same problem already diagnosed and dont know if they warranty it or not. Cant get an answer from anyone but find the warrant on the Whirlpool website that nobody seems to know anything about. A $2500 fridge turning into a $3700 fridge should of spent the money and bought wolf appliances. Very disappointed in Whirlpool customer service or lack thereof and their knowledge of their own warranty and website. Be aware of this fridge and Whirlpool in general and not make the same mistake. I have our Whirlpool microwave has been replaced 3 times. We have only been in our new house 18 months!!!!

It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didnt admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there’s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

Purchased this washer 5 months ago. Have had service 3 times as dark clothes come out with white residue. I have done everything possible to correct the problem. They recommended from cleaning the machine, using less detergent, minimizing the load, using extra rinse, deep water and still the clothes come out with the residue. And it takes way too long to wash a batch of clothes. This is a known problem with this model. Repair company recommended a replacement and Whirlpool insists that it is a usage problem. One thing they said Could be water is too cold, I live in Florida there is no cold water! Whirlpool refuses to replace it. DONT BUY IT!!!

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

Purchased washer and dryer combo on 07-08-2013. I have a family of just 2 now. Under normal conditions I thought the machine should last 12 to 15 years. After 2 years of service the bearing and seal on the tub failed, I had to order parts and rent a tool to install. Then after 3 years had to replace suspension kit for the tub. Now after 3 1/2 years the water drain pump has failed and the sensor on the motor is acting up. This machine listed for $800. I did not purchase extended warranty but I have repaired myself. If I had not repaired myself the cost would have exceeded the cost of new. I have now purchased another makers model machine. I think Whirlpool should buy this machine back.

We purchased our Whirlpool Cabrio platinum washer about 3 years ago. I am completely frustrated with it. When it is on spin cycle, it sounds like a freight train going through my house. During the rest of the washing... it squeaks. And right now this is the 5th attempt to wash the same load of laundry. Because it keeps getting unlevel and it will not continue after I move the clothes around to get it level. So I have to start all over. There is not a spin cycle option that is available by itself. Every time I have to choose the rinse/drain/spin option. Obviously it is not under warranty anymore! Only a one year warranty... really pathetic! And when we called they offered us a little discount to buy another one. No thank you!!! Wont ever buy Whirlpool again.

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

Whirlpool Cabrio Platinum WTW8800 model - In the words of the service technician who came out finally to service the machine. This machine is a piece of crap that should be recalled from the market. It is a low level-water unit that has no agitator ability in it and does not provide enough water to even slightly clean clothes. Everything must be sorted into the smallest loads possible and even then the clothes dont clean because they beehive into a ball and do not agitate. Technician says the machine cannot be fixed and simply recommends it be trashed (it is 1 1/2 years old). Technician recommends going back to front loaders where at least the clothes agitate. Called Whirlpool for help and was told all system are down...duhhhh. Call back in an hour and Good Luck.

We replaced older GE with the giant front load model that can do king size sheets and comforters. It has worked like a champ. It was a bit more but worth it for us. In a year and a half no issues no problems and I like the control lock feature so I dont keep hitting it off when I go thru the laundry room to the garage.

I’ve been struggling with this new washer since I bought it a year ago. It’s sold as a water saver machine, but it continually leaves white residue and lint on my dark clothes that will only come off if rewashed with no soap and no other clothes. The technician who came out ran a cleaner through the machine and that was it. It’s recommended that the cleaner be used once a month, but it doesn’t seem to do any good. Per the appliance dealer I’ve reduced the amount of detergent I use to a tablespoon. I still get the residue. Definitely not a water saver and a crummy washing machine. Don’t buy Whirlpool!

I have a Cabrio washing machine that is just barely two years old. I have already spent over $500 on repairs/service calls. The first repair was the drum which cost $300 + to repair. Typically, my experience with washing machines is I buy a new one after years of service simply because I want a more updated model. I just bought a different brand to replace the Cabrio as it has another broken hinge (one rusted out. How bizarre is that?) And it wont work on some of the choices for cycles. The first time I called whirlpool, they were totally unresponsive and told me there was not any problems with the machine even though the part I needed was on backorder for three weeks. I have never been so frustrated with a product I thought was a reliable brand, not!

We purchased our home brand new in June 2010 and with it came all Whirlpool appliances. We started having cosmetic problems with our over the counter microwave about 2 years later (model WMH2175XVS-2). The plastic casing around the door handle started to crack on the top and the bottom and now both pieces are completely gone as they fell off. The handle is still attached and the microwave is usable; however, it looks shoddy. To replace it, we were told by a Whirlpool authorized repair person that you would have to replace the whole door at a cost of $300 or more if you include labor. I am disappointed that this happened and that we cant get it repaired. It makes me think again about purchasing more Whirlpool appliances.

Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.

Whirlpool fridge with serial # EL2427127 started on fire. Flame started on own but filled entire basement with electrical fire smoke. All terminals on compressor completely melted off. After researching online, I see Im not the first. Unbelievable.

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

After reading all of these reviews, Im not surprised at the negative comments. My husband and I owned a Whirlpool washer and dryer for 25 years prior to them both dying the same summer four years ago. I absolutely would not purchase anything but another set of Whirlpool washer and dryer because of the longevity of our previous set.We bought the Cabrio set 4 years ago this summer. After two years, we discovered it had a slow leak at the back hot water valve and underneath it somewhere when it spun and it had slowly leaked under the wall into our living room which eventually caused our hardwood floors to buckle. We had to replace the flooring in that section at a cost I will not even say and had a repairman come out and fix the lid lock, leak where for some reason there wasnt a washer in the valve area, underneath and the problem with the spin cycle. This was at a cost of around $200.00. Of course our one year warranty had run out. The next year it did the SAME THING AGAIN!!! Although we caught it quicker, we STILL had to replace a small section of hardwood flooring and have the machine repaired yet again at the tune of approximately $200.00. Now, as I type, our machine has yet again flooded our laundry room one year later and I will have to call a repairman in the morning yet again! Its becoming an annual and costly thing!!!I came across this site while looking to see if by chance this machine had been recalled and we would be able to get another one at no cost since we have already paid a fortune for the errors it has caused. I will be reporting to the Better Business Bureau and writing YET ANOTHER letter to the Whirlpool company with the hopes that they will recall this machine!! If enough people protest and report this shoddy workmanship, maybe they will!!!

Whirlpool Cabrio Platinum WTW8500BWO - It doesnt wash anything very well. I hate it. Dont want it. Wish I didnt buy it. I do all kinds and sizes of loads. My clothes come out dirty - I have to wash my clothes 2 or 3 times.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.