BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

Just want to pass on update on my dryer situation. Purchased a Whirlpool WGD4900XW1 3/9/13. The motor went out 6/22/15. Now Dec 2016 the replaced motor went out again. Whirlpool says... So sorry, we can get you a discount on a new one... ABT is giving me a break on the part so I am going to go ahead and fix it one more time. I assume in another 18mos I will be looking for a new dryer! DO NOT BUY WHIRLPOOL DRYERS. THEY ARE CRAP!! My brother also purchased a Whirlpool & it died about the same time.

Purchased a new Jenn-Air JCD2295KES in 2007 when we remodeled our Kitchen. Its been a decent fridge. When it quit a couple of weeks ago, I had the repairman come. He informed me that the HV circuit board was bad and sorry but they dont make them anymore. What, a 7yr. old fridge and thats it? I sort of expect things to have to be repaired or maintained but to have to throw it away because Whirlpool chose not to carry the parts any longer. I decided to scour the net and see if I could find this legendary board. Lot of places seemed to have carried it but could no longer get it from Whirlpool. I found a place that could supposedly repair them but after a few days, they called and said the microprocessor was not repairable.I contacted Whirlpool and they gave me a place that does obsolete parts and although helpful, I thought they were real opportunists and wanted to charge me considerably more for a reconditioned board that a new one would have cost if I could find one. I kept looking on the internet to no avail and when I called Whirlpool again I was getting pretty upset. Here I am with a 7-year old refrigerator and cant get parts for it, thats just not right. They were pleasant but basically their stand was sorry, theres nothing we can do. I told them that I bought a lot of appliances as I have quite a few rental properties. I cant throw an appliance away just because I cant get a part. It just doesnt make sense. I feel Whirlpool/Jenn-Air simply doesnt care. Im not interested in their excuses, I just want parts. I dont think it is unreasonable to expect to be able to obtain parts for at least a dozen years or maybe even a little more.I posed the question to them. Would you buy a $2000 refrigerator if you knew it would only run 7 years? The customer rep. said no she wouldnt. Well, Whirlpool, neither will I. I was unimpressed with their lackluster response and offer of a $300 rebate on a new fridge. I can find better deals than that on my own. I have purchased many appliance and always actually liked the Whirlpool line but Ill not buy any of them again. Shame on you Whirlpool for letting your customers down. Just because you can ignore me, doesnt mean you should. Im in business and I would go to the ends of the earth for a customer to make them happy. No wonder the Asian companies are kicking butt on the so-called American manufacturers. If your not going to get service you might as well go for the cheap price.On a final note, I did after two weeks of searching find a board hidden in a little appliance repair shop in Colorado. It should arrive here tomorrow and was priced $150 less than the reconditioned board that the gougers Whirlpool recommended. I believe it is the last board on the planet. Hopefully it will get my fridge another 7 years down the road and by then Whirlpool and its subsidiaries will have been sucked up by foreign companies and under a different label.

I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and Im out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. Its a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

Mind you, Whirlpool products that we have purchased in the past have been satisfactory, but gas hot water heaters, no! About four years ago we purchased a Whirlpool hot water heater that went out in a little over a year. After spending many calls and time, we found out that the HWH was on soft recall. Whirlpool credited our account, but this was to purchase another Whirlpool, which we did. We paid for installation. About 2 years later, it has gone out. Same problem. Lowes says not their problem. Whirlpool says it will pay for the part only. Plumber will cost 150-200 dollars. All the plumbers I have talked to will not repair them, then they are held responsible when it goes out! As a disabled Vet I cannot afford to throw 400-600 dollars away. And, Whirlpool tells me that if they give me an RA number to replace the HWH, it will have to be a Whirlpool from Lowes. Great! Whirlpool quarterly report looks very good. Mine doesnt look as good. What can be done about a poor working product? Or is this too big to fail? Let me know.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

Installed in May 2007, paid $674 for GU2455XTSS1 Whirlpool Dishwasher. It required service in March 2009 for $158 It became noisy in Oct 2011, so I placed a service call for $136. It was very noisy in Jan 2012. Again, I placed service call for an additional $93 that Whirlpool has not reimbursed. I must now replace the motor quoted at $403. The motor has a 90-day warranty. The 4.5 year old dishwasher must now be replaced. Whirlpool has not responded to email and to registered letter requesting a cost-effective solution to repair dishwasher that recognizes that reasonable life of the unit should be 10+ years and not 4.5 years.

I have a Whirlpool refrigerator from 2017 that is causing so many issues and finally completely broken after spending $500 on repairs. 4 months ago, refrigerator was making loud noise and freezer wasnt working. Then within a week the whole unit stopped working. Then, freezer got all frosty and the whole unit got shut off. 2 month later, the ice maker stopped working and nothing is working now. I called the Whirlpool and they offered me to purchase extended warranty for $530. I could not believe they wanted me to spend another $530 on this refrigerator after spending all this money on repairs and still useless. I refused to buy any more Whirlpool product that I used to love in the past. I am just so disappointed with the customer service as the supervisor from Whirlpool said that is why they offer extended warranty. $2000 refrigerator to last me 3 years???? Not doing this again.

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

Refrigerator, less than one year old, quit working and destroyed several hundreds of dollars worth of food. Whirlpool warranty division was notified and a service technician was scheduled to arrive yesterday, a week after the warranty division was notified. Yesterday, no one arrived. Today the warranty division was again notified and we were advised the service technician was never scheduled and they do not know why this happened. Here we sit again for another four days awaiting a service technician.I am disgusted with the failures of Whirlpool and their warranty division. Again, in less than a year Ive paid nearly three thousand dollars for a refrigerator and it fails, destroying hundreds of dollars of food. This has been a complete struggle trying to maintain food in a household both children. I expected a long time manufacturer to provide better warranty, service, and not just tell me they are not sure why. I would hope that no one ever buys their products again, God knows I will not!

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

Love the chrome exterior and overall appearance of this side-by-side. The compartments and shelf spacing are well thought out & offer flexible adjustments. The outside components on the freezer (crushed ice, ice water, ice cubes, & light) I love, and most importantly the unit comes with a built-in replacement water filter.

My husband and I purchased a Whirlpool over the range microwave in 2005, model number MIX155XHPT-1 and serial number TR S 30 32419. At first the top vent broke then the opening side broke off. Then the whole side of the closing door broke off. Now the whole door wants to fall off. I would have never expected this from Whirlpool, but it happened.

I have read most of the reviews and it seems like I have ALL those problems with my Whirlpool Cabrio, but I also need to add that there is rust around the bleach dispenser and I DONT use bleach. The inside is also rusted, but its not visible until you take a good look inside because its under the white paint but its all around the inside. So I had to stop using the machine because I now realize what was the cause of the damage done to some of our clothes. We all need to get our money back and have this washing machine picked up and thrown away!!!

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.Although the washer is out of warranty being 7 years old, this is clearly not a part that is subject to wear and tear. The part was clearly manufactured poorly. I looked on the internet to purchase a new part but it seems that all micro control units are out of stock. This makes me wonder if one should start a class action suit as my part could be one of hundreds that was poorly manufactured. I called Whirlpool to see if they would send me another part to replace the bad unit but they said that because the washer was out of warranty, they could not help.

My wife and I went and bought a new Whirlpool 27 cubic foot French door fridge model WRF767SDEMO1 in 3-13-17 from Lowes and I have all the paperwork. And on Monday the May-28-2018 it stopped making ice, so I called a repairman and he came out May-31-2018 and he said it was leaking gas and it cannot be FIXED and it is JUNK. He told me to, Call Whirlpool and tell them you want a new one. I called Whirlpool and they are sending one of their repairmen out June -5- 2018 to check it and by that time I will lose everything in the fridge because it stopped working.

We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.

Purchased the Gold Series Dishwasher Model No: WDF730PAYM0 Serial No: F14403489 on Dec 2011, started using it from Jan 2012. All is good until June 2014. It started leaking from the bottom, called Whirlpool - the great bad company. Since it is not under warranty they asked to schedule an appointment with their local authorized rip off service company. Technician come on the service day and told me that it is $120.00 for the service call and Labor and parts are extra, first of all $120.00 to come to my house is first rip off, that is the reason Whirlpool on their website do not give any estimates on the service call.After checking the appliance he said main assembly is bad and needs to replace and that will cost more than the original purchase price - what a ripoff. He asked me to contact Whirlpool, they may help since this is the known issue with this model. Called Whirlpool and mentioned and they said it is too old to continue to operate so they cannot help. Ended up trashing the 2.5 year old dishwasher for the new GE dishwasher. Never buy a Whirlpool ever again even on sale. Whirlpool company is not ethical and not ready to help consumer, would love to see them close their operation in America.

The washing machine has been through 4 boots. The boot material is so flimsy, that they tear constantly causing water to leak out of the machine. There are times it is minimum water, and other times a lot of water.

Cleans average compared to previous dishwashers. Does not dry well even on high heat dry. Cycle takes about two hours and I have to run it during the day because it is too loud. The price was good, but I wish I would have bought a little higher grade.

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. Ive been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesnt fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds. I have had a few items get shredded by it and a lot of times the clothes dont get cleaned and rinsed properly. Even on 2 rinse option. Just the fact that it has a 2 rinse option is a big red flag. It is supposed to be a energy saver and water saver but that isnt true. If you have to wash and rinse the clothes twice because it has spots from the detergent still on the sheets, something just isnt right. Whirlpool shouldnt even put a product like this on the market. I have owned many Whirlpool products before this but this is the last Whirlpool product I will ever buy. Obviously Whirlpool doesnt test its products or care about quality.

We purchased a Whirlpool Accubake Drop-in Stove (Model # RS675PXG015) on 10/21/2006 from Lowes Companies, which cost $1,100.00. In 11/2012, we had an error message E1-F2, and we tried everything to get it to clear - all suggestions given by electrical repairman who does repair for Lowes Cos. The stove is porcelain, which also has problems of staining that cant be cleaned. We were told the repair would cost $200 for the panel, and if that doesnt work, another $400 for the other panel. In reviewing other complaints for this Whirlpool stove, there are enough complaints to recall this item or at least give deep cuts for the parts to repair this stove. We have purchased other Whirlpool items, and this one is not well made and too costly to repair. It should last at least 15 years or more. Cant Whirlpool do something about this obvious problem?

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

I purchased a Whirlpool gas top range from Lowes in Somerset Ky September 2013. Model number WFG524SLAB1. The surface is showing bubbles. I contacted Whirlpool and they gave some kind of story. In other words I am stuck with it. Still under warranty but they wont send someone out to look at it. Lowes told us that it could be a paint defect when it was made. If the top starts peeling, it will be a real mess. I have never used anything abrasive on the stove top. As of right now I am not happy with Whirlpool at all and if they dont do something about this, I will never buy another one of their appliances.

I purchased a Whirlpool washer in March 2007. That washer is now leaking from the bottom. I called Whirlpool. I was told that the machine only had a one-year warranty, so repairs would be at my expense. The CSR then offered to schedule a service call for me at $139, which I refused. A few weeks later, I received in the mail an offer for an extended warranty on my Whirlpool washer.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as we researched online the best efficient water heater for the money... which was actually more than we budgeted for. We purchased it from LOWES and our Plumber had to return the first heater due to a huge dent on the outside of the body once it was removed from the box. LOWES replaced it, no problem and he installed it. GREAT, HOT water for about six (6) months. Pilot light went out and has continued failing after relighting numerous times! Now we have the four (4) blinks indicating that the Honeywell gas control needs to be replaced only after 27 months of use. Whirlpool offers 12 year warranty on tank & parts, but come to find out, not this part. We were both raised on Whirlpool products and thought we based on our parents successes of various Whirlpool products, we were buying quality brand. We were soon disappointed and will never buy another Whirlpool manufactured Brand again!!

Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.

Havent had any issues with it. Works great but does end up off balanced quite easily and halfway across the garage. Washes clothes like a maid. Is kinda small for bedding.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

I bought my new Whirlpool Duet washer and dryer in November 2011. Washer was loud from day one, but I never owned a front loader and thought that is how it was. Then someone told me that meant the bearings were bad, so I called. While still under warranty, they did replace; and I had to wait 6 weeks. Then a few months later, it started leaking. I had the extended warranty, and A & E came out and told me the bearings failed again. And now, I get a check for $750. But the machine cost more than that. Do not buy any Whirlpool, Maytag, or Kenmore. They are all made by Whirlpool.

1 year ago I purchased the top of the line large capacity tub cabrio washer and dryer. I dont understand why they sell a large capacity when you dont get enough water to get a handful of stuff clean. If they offered a trade in allowance for a standard agitator washer I would be first in line. Clothes dont look clean at all. Save your money folks not worth it.

ECO friendly top load Whirlpool washing machine - I bought this machine September 2013. Now it has a continuous clicking sound. It appears to be the lid locking mechanism and the washing machine will not turn on. It is under warranty and I am finding it hard to get a repair service in my area that is directed to Whirlpool to come and fix it. The only appliance repair in our area states that they will charge for trip and service if they find that is not a defect within the Whirlpool perimeters. I could be charged up to $200 for trip and service which is half of what I paid for. Whirlpool states this is not the case, and I am now having to wait a week to even set up yet another appointment. I have other machines that lasted 7-10 years until they wore out. I am frustrated and what could be a simple fix has turned into a financial nightmare.

IM single, and my current refrigerator meets my basic needs quite well. One drawback -- it has an ice making machine which I never use. Therefore, that takes up room in the freezer which could be used for frozen foods.

Immediately after install, the oven door face kept coming loose, they did send someone to fix & replace. Ive used the self cleaning twice, first time was fine, second time not so much. The cleaning process left major scrum below the window inside the door & below, which wasnt there before I did the clean. I take great pride in keeping my oven clean, do not allow build up because then you cant get it clean. This stove is less than a year old & has only been in place for 6 1/2 mths (I purchased before remodeling was complete).My last stove I sold easily, it was clean & guess what. It was 32 years old, only replaced because of updating our kitchen!!! I contacted whirlpool & they said its cosmetic & not covered. I called Lowes, they refer me to the service advance phone #. Well that was Whirlpool, not Lowes. Still nothing being done, other than they sent me cleaning stuff to try and get it cleaned (still working on that). Im concerned this stove is going to continue to have issues & will be out of warranty soon. Whirlpool is not standing behind their products & we have been Whirlpool customers for a long time. If I have more issues with this stove, we will never purchase Whirlpool again. Dont buy their products, they dont stand behind them!

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

Purchased a Whirlpool Cabrio washing machine from Sears in August 2010. Last week, while my wife was washing clothes, we smelled smoke and the washing machine stopped working in mid cycle. Called Sears repair and came out Saturday 10/10/2015 to inspect the machine. When the repairman checked the codes he determined there was a problem with the motor. When he lifted the machine up the capacitor fell out in 2 pieces. It had blown apart and the motor had burned up. The estimated repair bill was $480.00. Needless to say we did not repair the machine. We will never buy another Whirlpool product or any other product that they manufacture under a different name.

I purchased my Cabrio Whirlpool washer 4 years ago and have had problems every since I bought it! Thank goodness I bought the extended warranty! The last two repair bills were over $1000 each! My warranty just ran out and I had it repaired last two months ago! This is not my first complaint! When will they start listening to consumers? This is ridiculous! Now I am faced with the problem of just trashing this washer or spending another $1000 to repair it! Something needs to be done! I am warning all of my friends and family and will post again my problems with this washer on all my social networking sights! Whirlpool needs to take responsibility for their problems! I will never purchase any Whirlpool products ever again if they do not assume responsibility!

My stove is good, I have gone through 2 refrigerators in less than 8 years and the replacement is having issues. Service is a joke, customer service is questionable but trying to assist but at this point will not recommend whirlpool products.

My Whirlpool dishwasher is only 2.5 years old. The first 1.5 years we were not full time in the house, so the dishwasher has not been used much. The touch pad went bad already and it was $450 to fix. Whirlpool sent me an email after I vented and it was a cookie cutter reply. They dont care that the appliance was manufactured with a faulty pad. We never buy service agreements because we feel an expensive item like this should last the term of service agreement if made correctly. No more Whirlpool purchases for us!

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

We built a new house less than 2 years ago that included maple hardwood floors and upgraded Whirlpool appliances. The ice maker jams frequently, fresh vegetables freeze despite raising the temperature to 45 degrees and 2 service calls that didnt fix this. The latest problem is the worst. Ice built up in the bottom of the refrigerator and leaked out destroying our solid maple flooring. They are coming out again to service the problem, but who is going to pay for our swollen cupped floors?

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

Just like hundreds (maybe thousands?) of others who have had the same part failure causing the refrigerator to leak, I had it and was told by my very honest, highly reputable repairman (not the one KA recommended!) that it was a DEFECT. I bought a French Door style #4609730. First, I complained on Twitter and the Social Media folks gave me the runaround. I kept it up and then, filed a complain with the Better Biz Bureau. They sent the complaint to Whirlpool, who owns KA. They gave me the runaround too - UNTIL I TOLD THEM HOW MY LOCAL TV NEWS station was interested in my story (true, I went to them too). CORPORATIONS SHOULD NOT GET AWAY WITH DIRTY BIZ TACTICS!

This is our 2nd circuit board failure in the 4-5 yrs, since we purchased this very expensive range/oven. The first time was shortly after the warranty ran out and Whirlpool would not even send us the part for free. They said there was nothing they could do. So this time we are not even contacting them and are just having our repairman order another new one. For a $1600 range to have to put more than $400 back in so far, I would never buy a Whirlpool again. I have been very careful not to use any cleaners on the circuit board as I was told by our repairman that that shorts them out. First the convect bake button wouldnt work, nor the convect roast, now the bake button, so the only buttons that work are broil and warm. Even the timer is shot. What a piece of junk (electronically). Beware buyers!

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

My water heater burner went out after just over 3 years caused the pilot to go out. I was worried that although all parts were covered for 12 years and labor for only 3 and the labor would be very expensive. When I called and told them about the problem they said the part was covered and would ship it next day air but 10 minutes later another rep called and said they would cover the labor as well and to check a nearby service company as they might have the part in stock. Long story short without having to scream and yell my problem was corrected within 8 hours and all I have to do is drop off the new burner at the service company when it arrives. I have been lucky and haven't had many warranty problems in my life but none that I have had have been resolved so painlessly. I will never buy anything but Whirlpool from this day forward. Thank you Whirlpool.

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

We bought a Whirlpool Range gas stainless steel five burners on top. We haven’t had it a year and the paint is chipping off of it. It’s starting to rust now. I know stainless steel ovens. You have to clean them specifically with certain chemicals which I do so there should be no reason why it’s rusting and the paint coming off of it. Hasn’t even been a year yet since we bought it.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

Bought this machine June 23, 2016. First use, I called Lowes where I purchased it to say there is something wrong as it makes a grinding noise. I was informed that is normal for agitatorless machines. I asked if he could hear the noise, and he said yes, thats it. So I disconnected thinking, Wow, who makes a machine in todays technology that is so loud you think something or someone is in serious pain?! Now am at the point where I want this design in pain out of my house! Going to Lowes today to try and talk rationally for a complete refund so I can purchase an LG or Samsung which is what I should have done originally.

I bought my Whirlpool over the range microwave WMH32L19AS November 28, 2015. We started having problems with it, working intermittently one year later. I called Whirlpool in January 2017 and they told me it was out of warranty and it would cost $150.00 for a repair person to just look at it. I decided to just keep using the microwave because I only paid $232.00 for it and I figured after parts and labor if would probably cost over $200.00 to fix it. I called Whirlpool back in June because the microwave wouldnt shut off and even kept running when you opened the door. Whirlpool sent out a repair person at no cost to fix it. But the repair person told me Whirlpool only paid for him to diagnose the problem. I had to pay for the repair. After working on the microwave and replacing sensors and fuses he determined the microwave irreparable. I called Whirlpool back and they just told me that my microwave is 1 1/2 years old and they were not responsible after 1 year and I should have bought the extended warranty. I will never buy another Whirlpool appliance again.

I purchased the Whirlpool Cabrio washer and dryer in 2007. They have been the biggest pieces of junk. One year after my purchase, the water pump broke and had to be replaced for $100 and that is with my husband doing it. Then the dryer broke twice. Now, the washer is not spinning. He took it apart and I purchased $80 in parts. It still doesnt spin. He thinks the motor went and it gives a p50 code. This washer does make holes in your clothes. So many of my summer tops were ruined because of this washer. A friend has the same washer and she started getting the holes in the clothes, so that is how we figured it out. Today, I went and picked up a washer at my rental home, a GE that is 10 years old. My clothes never felt cleaner and it runs like a charm. That Cabrio always smelled like mildew because it seemed like all the water didnt drain out of it and it would sit in the bottom. What a shame. Its only 6 years old and I paid $800 for it and for parts. My husband cant wait to put it on the curb on garbage day. My friend warrantied hers and when the guy couldnt fix the problem, they gave her partial money back. At least she got something. These should be recalled and we should get partial money back depending on how old it is. I will tell everyone not buy these. They are the biggest pieces of junk!

I can not find parts for 50-gallon Whirlpool hot water heater. The left hand thread thermocouple quit functioning so I have no hot water. I have called every plumbing concern in a 50-mile radius and everyone said that it was some kind of class action suit because you can not replace the part of the thermocouple and that they only make right-hand thread couple now.

I own a Cabrio Whirlpool washer. It already had several repairs and never got my wash clean. I complained to the company, no results. This washer is not even a year old. Why will they not stand behind their products?

I will make this short. If there was a part that could break on my Whirlpool fridge, it broke. Whirlpools 3rd party repair company (Flamingo Appliance Services, who are awful themselves) was at my home countless times. This last time, they were replacing the same malfunctioning part for the THIRD TIME. The Flamingo technician (Nicholas) insured me that the issues were not related, despite the same exact part being replaced 3 times. I told him that I believed that was a dishonest statement, and he left the fridge un-repaired. Now Whirlpool nor Flamingo will help, and I am stuck with a non-functional fridge, and small children at home. Whirlpool and Flamingo represent everything I despise, have zero integrity, and are a reading on the barometer of where our country is headed.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

We bought this washer from Sears with big hope. Within the first year, we had 14 service call covered by the warranty but required 2 to 3 weeks in doing without. Whirlpool replaced the washer at no charge but continued to have various issues over the years. The new one is the control module that Whirlpool knew was faulty but did not let their customers know. The control module went over the weekend but I repaired it myself and do not have any more issues. I literally went in and tightened all of the hardware, removed and install the pulleys, motors pumps and replaced a lot of keep components with better quality. Guess that year the CEO made only 20 million rather than 19 million. Being an American company I was disappointed by the consumer relations people but everything is a throw away nowadays. Will not buy a Maytag or Whirlpool product again. Where has American product pride gone?

Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess its just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and Im having a lot of problems with the freezer and the ice maker isnt working at all. Ive been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people dont buy fridges from Whirlpool and dont waste your money.

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.

About two months ago the washer starting stopping and the UL light continued to come on during every spin cycle. So I would adjust the clothes and start it again. So I decided that I should call a certified serviceman to come out and access the problem. Today a certified serviceman came out to access the problem. After about twenty minutes I was told the tub needed to be replaced and the cost and labor would be $600 or more. I do realize that the washer is about 8 years old but to completely need a repair like a new tub. I am very upset and have no idea what to do.

I purchased my Whirlpool refrigerator about 4 years ago and havent had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

I purchased a washer, dryer and refrigerator from Sears and it has been a terrible experience! The fridge broke twice, the dryer broke twice, and the washer broke around four times! I was told that since they fixed it last time for free, this repair was on me! If all the items didnt break numerous times, I would not be upset. But for all the items to break so many times, thats telling me that I shopped at the wrong store! The Whirlpool Cabrio sucks! So, I was told by Sears on 8/1/11 to ** it up!

Every time I wash clothes, I get a terrible odor that permeates my home. Ive put in afresh to rid the problem. Ive had a technician take it apart to clean the filter & hose. Nothing helps!! My clothes come out smelling like the sewer. I called the company, and the person I talked to had no real solutions either. Im MAD! What are you planning to do about my stinking problem? Im washing clothes right now & have to have all doors open & fans on high!!!

We bought a Whirlpool Cabrio 6300 washer based off the salesmans recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. Weve had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.

I hate my Cabrio units. Dont waste your money on these machines. I stay frustrated because I have to work so hard doing my laundry. Clothes not clean, laundry liquid on clothes, parts of clothes not even wet, debris left on dark colors from spin cycle, lint all over dark clothes from dryer! Mad in Texas.

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

I have been using Whirlpool products for quite sometime. I had bought a 3 door refrigerator (Protton) about 2 years back. However I am noticing that of late, the vegetable drawer does not cool to the appropriate temperature. The vegetables as a result are spoilt. I am unable to understand what to do. I have checked with the other temperature settings and they are all in the normal mode.

Its a 25 side by side and though its a large refrigerator it seems small inside. That being said I would probably not buy a side by side again. I have always bought Whirlpool made appliances and have been always satisfied. I do not like refrigerators with the freezers on top.

I purchased a Whirlpool Duet washer in Jan. 2011 and there has been 3 problems. There has been water leaking, loud/banging noises during the spin cycle, and torn clothing. Technicians have visited 4 times in 7 months. At this point, I forsee more problems in the future. I spoke to a supervisor at Whirlpool and I asked if the washer could be exchanged. I was told, If it is repairable then we will continue to repair it. I was also told that I could purchase an additional 1 or 2 year warranty. A comment like that makes me believe that the company foresees problems in the future as well. A company like Whirlpool should realize that customers should not have to spend time leaving work early or taking off to meet with a technician about an appliance so often or at all! I have owned a washer in the past but it was left when we sold the home and I never experienced any problems!

I had an electric 36 Whirlpool, smooth top cook top for 18 yrs. Worked great, cleaned with Windex and occasional scraper. Didnt show streaks or spots. I remodeled my kitchen 10/15 and bought a KitchenAid 36 glass smooth top vented cook top. What a piece of junk. Wish I had kept my Whirlpool. I can not get it cleaned. Every little fingerprint, mark, etc. shows. I thought KitchenAid was an upgrade to whirlpool but I was surely wrong. I am glad that I didnt change my built-in double oven. I did change out the Whirlpool quiet gold dishwasher for the KitchenAid. Again, wish I kept my Whirlpool. The KitchenAid is noisier, looks terrible with the stainless inside. Im embarrassed to open it with all the water stains. My Whirlpool was white inside and looked like new. I wish I had the money to change it back but I dont unfortunately. Moral of the story is if it aint broken dont fix it!

Worse washer I ever had. Doesnt get the clothes clean. Called repairman. He said its designed to only fill machine so far so the country can save on water. Meanwhile Im washing the clothes twice, so what water is being saved? Government idiots!!! Can I get a new washer not unless I pay for it. Now just wasted money on a new washer and now my water bill is twice as much! Go figure!!!

Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.

Our home came with an Asko dishwasher, theoretically a premium device though the experience was not the best. Anyways, had to replace it after a few years and decided to buy a Whirlpool under the assumption that if an Asko kind of sucks, being so expensive, it was not worth the money to spend big bucks on an expensive dishwasher. I could not have been more wrong! Bought a middle of the pack Whirlpool, I think we spend around $500. Complete junk. I had to use our Sears home warranty like 6 times. They replaced two times the computer board, all the sensors another couple of times, motor, you name it! Worst part is that all of the non essentials part that also broke off (wheels, and plastic pieces of the door) were not covered by Sears warranty so I had to end up using glue and all kind of contraptions to keep them together. Finally, when we decided to put our house in the market we replaced this junk with a Bosch. So far so good. Whirlpool actually never even washed properly, now with the Bosch we finally know what it means to have a dishwasher that really washes for real!

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

Whirlpool Cabrio washer - Do not buy this washer. I have never placed a comment on the web before, but after reading about the same problems over and over, there should be a class action suit. The spin cycle will not balance. You have to stand over the washer and readjust the laundry. I called Whirlpool and I was told to unplug unit for 5 mins. This is a $800 washer that lasted about 2 years.

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.