Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Buy Whirlpool Refrigerator WRS311SDHW
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - White
Find big savings on Whirlpool Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Maximize your storage with purposefully designed spaces that help you fit and find it all in this side-by-side refrigerator. Adjustable gallon door bins give you increased loading flexibility. The refrigerator with ice and water dispenser lets you get ice and water without opening the door. The side-by-side refrigerator with LED lights also keeps food looking as good as it tastes.
Manufacturer: Whirlpool
MODEL: WRS311SDHW
MSRP: $1199.99
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Buy Whirlpool Refrigerator WRS311SDHW
Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.
We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.
Owned it for approximately 15 years and has never had any problems with it all. I would highly recommend this product because it is affordable and easy to care for. It even comes with a filter for water. Great refrigerator.
I had my Whirlpool front load washer stop working all together. Well the pump went out it filled up with water and shorted out the circuit board/control panel. Was going to cost more to repair it than to just go get a new one. I will never get a whirlpool ever again.
My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.
I bought a new home from DR Horton with Whirlpool appliances. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. After closing on the house and getting in, started the dishwasher for the first time, it started leaking water instantly from the bottom of the unit and spilled all over the floor. Tried to contact the builder/inspector who asked us to contact Whirlpool. Called Whirlpool and I was kept on hold for over an hour before someone answered. The rep was so adamant talking all unrelated things and said that she cannot do anything for another 15 days. After escalating to the supervisor, it was the same response. The service at customer care is so bad with no fix in sight. I am not sure what they are going to do with the appliance and not sure whether they come and fix it or keep me waiting. Very unethical, the way they talk to the customers.
I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?
After yet another frustrating round of laundry I have to write this. This has been the worst purchase (Cabrio 6800 Washer and Dryer) Ive ever made. Like other reviewers, I thought I was buying a high-end (high priced) product that has performed miserably from day one. Clothes do NOT come clean and for some reason, towels and dishcloths get ripped and shredded. All cycles (except sheets/towels) do not dispense enough water. Of course the one that does, results in the ripped and shredded problem. A little more than a year after purchase, we got an error code indicating the computer board was bad. Code would come up during initial cycle start and again at the start of the rinse cycle. Whirlpool basically said tough luck but shortly after, we started receiving offers in the mail to purchase an extended warranty for $175. Out of principle, I did not do this. Instead we discovered that we could push pause/start/pause/start multiple times and it would eventually keep going. We are still doing that on EVERY load of laundry (start and rinse cycles). I am not far from just biting the bullet and buying a new washer. It will not be a Whirlpool. One positive note is that the dryer has performed well, unlike some of the other reviewer experiences!
We purchased a higher end cabrio model only 3 years ago. Last year, on about every 5th cycle, the load would not spin at the end. Id have to remove all the wet clothes, set it to drain and spin, start it and wait for it to hopefully kick in. When I do it right, it kicks into the spin mode. I had to quickly press start/stop to unlock the hatch and reload the soaking wet clothes and wait for it to spin properly. Yesterday the same thing happened again. This time, it did not kick in. I ended up flipping the washer over and taking a look underneath. I discovered that the motor was seized. It had lost all its lubricating oil and smoked the belt. Now, my 3 year old washer is sitting in the driveway awaiting a trip to the dump since I got fed up and went out and purchased a new Samsung top loader. I emailed and called whirlpool with no luck. Not impressed. When I went out to buy a washer today the first thing I told the salesman was to stick anything with the name whirlpool out in the trash bin out back.
I have a washer, dryer, dishwasher, hood vent, stove top, and oven, all Whirlpool. I cant say enough how pleased I am with this product. My old washer and dryer was over 23 years old when I needed to replace them. Thank you Whirlpool for making such a quality product.
Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.
Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!
We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.
Cleans average compared to previous dishwashers. Does not dry well even on high heat dry. Cycle takes about two hours and I have to run it during the day because it is too loud. The price was good, but I wish I would have bought a little higher grade.
I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????
I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?
This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die. Well, the other day it began to leak some water out of the bottom of the machine. Now today we are paying our last respects to a piece of junk that Whirlpool calls a washing machine! It is less than 5 years old. This was a $900.00 washer. There should be a recall. We should ban together and demand a recall! Now I will be forced to go buy a new washer. I can tell you which name brand I will not buy, Whirlpool!
Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.
I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.
Whirlpool refrigerator stopped working after two years of ownership. The back of the freezer compartment will ice up, stops cooling and makes a loud grinding noise. We expected a much longer life in a brand new refrigerator. Our extended warranty plan has not provided a replacement or comparable credit for a new refrigerator. We have been without a refrigerator for over a 1 1/2 months. Very unpleasant during the holiday season!!! I would never recommend buying a Whirlpool product of any kind.
We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.
I hate my Cabrio units. Dont waste your money on these machines. I stay frustrated because I have to work so hard doing my laundry. Clothes not clean, laundry liquid on clothes, parts of clothes not even wet, debris left on dark colors from spin cycle, lint all over dark clothes from dryer! Mad in Texas.
Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.
Bought it less than 2 months ago. It doesnt wash. It doesnt spend. It works every 2-3 hours if Im lucky. Its the worst product ever. Its not like it was refurbished. It was brand new. Smh. I thought it would save me money by buying a washer. Off to the laundromat I go. I do not recommend this product especially to someone who has a family and on a budget.
WRX735SDBM02 - I purchase this new WP refrigerator on 7/9/16 from Home Depot. It has been repaired twice already and now the front control panel is chipping and peeling away. Whirlpool says this is cosmetic. I maintain that quality construction and material do NOT simply disintegrate spontaneously. I want the control panel fixed under warranty for manufacturing defects. This NEW refrigerator cannot stay in my home looking like this, it is unacceptable to me. Their customer service refuses to do anything. This was somewhat hard to photograph due to the reflection issue.
We purchased this large 4 door refrigerator in December 2018, from Costco in Florida, having in mind with the 2 years Manufacturing warranties and 2 years of Costco warranties above the manufacturing warranties. We didnt expect any problems for the initial 4 years. Up on delivery some parts of the unit was missing, delivery guys said they will make a report for the missing left drawers and the parts. We did not have any manuals how to setup and use. After we called the customer service they send us the operating manual.We encounter several other problems with this unit and the most recent one to our surprise the warning light to change the water filter was on. We hardly using the water from the fridge because of the having monthly spring water delivery service. We called customer service and after explanation of our concern and following their instruction the light was on. Finally we were told that whether or not using the water filter has to be changed every 6 months and send us the additional service warranty contract which is $411.95 for 3 years. We still have 3 years 4 months remaining from our original warranty.
I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.
I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Burner assembly was replaced two years ago and now, thermocouple was replaced yesterday.
Bought an HE top loading washer 4/19/19. Oil leaking on floor from washer. Today, 2/12/20, while still under one year warranty, had transmission replaced. We have always purchased Whirlpool appliances. Not sure if we will in the future.
We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.
This machine is 18 months old. First it failed to drain (LD code). Ran diagnostics and found the drain pump ($60) failed. The Mexican part was replaced with an Italian part. Two weeks later, the infamous F1 code flashed - control board. I sourced a new one. I ran one load and another F1 code is flashing. These are $150 electronic parts. Fuhgetaboutit. Im sending this ** to the dump and going back to electromechanical controls. I had a Maytag that lasted 15 years.
It took several delivery attempts to get a refrigerator without cosmetic flaw and it only lasted four years before Freon leak in evaporative system occurred. It would have cost more to repair than replace. Needless to say, I replaced it with another brand.
I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.
This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.
We purchased a top of the line (we thought) Whirlpool stainless dishwasher 15 months ago from HHGregg. All was fine until 2 weeks ago - it produced a burning smell and was making a funny noise. We had it looked out. The motor is burning out. I called Whirlpool and explained the issue. There is nothing they can do. It is over 12 months. Really? They cant stand behind their product? I understand if it was a small part or such but an entire motor burning out in just over a year? I know that not all products can be perfect, some times mistakes slip through the line. I guess it was silly of me to expect a company in todays age to stand behind their name and product. Obviously, with this company, it is buyer beware.
Purchased my first Whirlpool refrigerator, model WRF989SDAM00, in 2012. Six service calls later, Whirlpool replaced it with the same exact model. I am now on my 4th service call with the 2nd refrigerator because of dripping ice maker, fan going out in freezer, condensation continually dripping on everything in the refrigerator. Finally, last week, I had enough & wrote certified letters to Whirlpools corporate offices, the service company they sent out to fix it, which was a nightmare by the way and the Better Business Bureau. I am still without a working refrigerator after two months!!!This is two lemons that Whirlpool has sold me in less than two years and the service has been horribly unacceptable!!! I am at my wits end. Today I wrote to the Attorney General. Whatever you do, DO NOT buy this model refrigerator!! It has been a nightmare!! !
I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.
After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.
They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.Since I cannot use the machine, which I had bought for $1600.00, the washer and dryer is now sitting in my basement. While whirlpool is saying that they wont take back the washer and dryer even thought it has a warranty. I had paid it in cash and I do not see why I should be forced to keep a broken washer and dryer set. I will contact my lawyer to consult this issue with Whirlpool.
I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.
In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.
I purchased a house with Whirlpool products installed. The refrigerator wasnt too cold but working for the first 2 months. Then the ice maker stopped working, the freezer stopped working and now nothing works. I have been through 4 service calls, I repaired that took almost 2 hours and the refrigerator is still not working. I have spoken with numerous Whirlpool representatives and they were like robots with respect to their response. There is a chain that they adhere to and once you have spoken to an executive at their corporate office, no one else can help you. Now I am trying to reach that executive and there hasnt been a response. I havent been able to have food in my refrigerator for over 3 weeks and counting. Imagine, eating out for breakfast, lunch and dinner for this length of time. Christmas - no refrigerator, New Year - no refrigerator. A consumer who makes a purchase in good faith should not be put to this kind of agony while trying to remedy the situation. I dont know what happened to their customer service but it is nil. From my own personal experience and in my opinion, Whirlpool is not a company that cares about their customers, just their profits. I am at a loss . What are my options as a consumer?
Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.
Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!
My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.
My washer is at least 15 years old. When we bought it we had two school aged children at home. My husband and I now have an empty-nest and we have not had any service calls or break downs since we purchased this machine. It still cleans our laundry very well and we are getting our moneys worth from this washer.
My Side-by-Side Whirlpool fridge which I bought very expensive in Colombia one year ago had the glass shelves totally cloudy and foggy. You could hardly see what was inside. 8 technicians were sent through the authorized center to meet warranties to check the fridge. The first 7 technicians(!) did not have a clue of what the problem was. After many calls, they sent a supervisor who discovered the problem and finally, after 10 months of this battle, they changed the fridge for a new one. But guess what?! I received the new fridge 2 weeks ago and the new one has exactly the same problem. I am very disappointed and I do not know what to do at this point. Going through the same process again makes me sick but losing my money and all the time invested in this product makes me furious. Is there any way that Whirlpool can help me through this forum?
We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.
I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!
Weve had the 3 door model (side by side fridge with chilled water inside and full width deli drawer, freezer on bottom w/ Icemaker) for 13 months now with absolutely no problems. Chilled water inside frees up door for more storage.
My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.
My landlord purchased a new Amana washer (NTW4605EW0) Labor Day weekend 2015. It started having issues in the spring, so we went through the process of utilizing the manufacturers warranty. Apparently, Amana, part of Whirlpool, requires 5 attempts at repairing the machines before replacing. Okay, so starting in June 2016, we arranged service appointments 5 times and replaced 1 part, then another, 4 times. Clearly, that part is defunct. Right? Fast forward to September and then into October. Get a new washer, and not the one I preferred. We got the Whirlpool WTW4816FW1. Before the installers leave, we are having the SAME issue. Stops midcycle, doesnt finish cycle, sometimes stops while filling, or while full, or kid wash, or mid drain... But now with the new washer, the drain and spin cycle thinks it should FILL instead of drain... and Whirlpool said they would get someone out the next day, a promise they cannot keep because they dont supply the repair guy, they source with local companies. So, the company ordered 3 parts... That could be the problem. And 4 days later, 2 parts are on freaking BACK ORDER. Parts arrive. All new parts replaced. Machine still doesnt work. Outlet tested by us and them and it is fine. The techs think there is some kind of RF interference. Turn off sensor light, which is on the same wall, unplug power to wifi router (which outdates the washer). Still, doesnt work.I have spent half my week, every week, since June, restarting my washer, unplugging the damn thing, waiting, and waiting, trying again and again and again to wash 2 loads of laundry a week... Literally takes a week until the damn thing does its job. Whirlpool is sent us a replacement washer. Can you guess what happened the first time we started it? SAME ISSUE. Cycle will not complete. Sometimes it dies before it even fills. Sometimes it dies while filling. Sometimes, it will fill and fill and drain and fill and fill and drain and... never stop filling. Or, the fun one, the drain and spin cycle thinks it is suppose to fill. Continuously. And then, suddenly, after unplugging it for 1 hr, or 24, or 72 hrs, it will work fine for 1-7 cycles. Nothing is consistent except that it doesnt work consistently. HAS ANYONE HAD THIS MUCH TROUBLE???
ET8AHKXRQ00 - Contacted store where purchased brand new in box, also contacted Whirlpool Corp., was told no repair nor replacement could be offered. Paid $1,500.00, freezer still works but lower box stopped exactly 7yrs after manufacturing date and purchase. A lot of $ to pay for a refrigerator that costs more to repair than large purchase price. I am extremely upset with this situation and brand.
Disappointed with Whirlpool Gold bottom freezer GX2SHBXVY05. We purchase this refrigerator in December 2010 thinking we were buying a good quality french door fridge. It didnt take long before problems started with the freezer over freezing and the fridge not cooling. We also had a problem with water pooling on the bottom of the freezer then freezing into a solid piece of ice. Water eventually started pooling on the kitchen floor and living room carpet. We did not purchase the extended warranty believing we shouldnt have had to as we were believing a good name brand. After having a repair person in twice we were told we needed a new computer board and switch. Total cost for repair $350.00 plus previous charges, so far adding up to over $450.00. We called Whirlpool customer service, was a waste of time as they simply told me they could send out their own repair person to obtain the same diagnosis I already had. They told me I should have purchased the warranty. I told them I shouldnt have needed to. Whirlpool customer service refused to do anything for me as it was too long past the 1 year limited warranty. Doing my own research I found this to be a problem with a great many Whirlpool fridge owners and I mentioned this to their customer service and mentioned there should be a recall. I will no longer purchased another Whirlpool product as the company does not stand behind their product.
Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.
Leaks water on bottom. Door seal dont go far to under door, is from manufacturing defect, is water overflow or is something else. Dishes washer is about 10 years older. Very real disappointed and wont buy this brand again on dishwashers.
We purchased our side by side refrigerator from Lowes. When it was delivered, we noticed the freezer door was rubbing on the ice maker and would not close properly. The refrigerator was replaced. Then about 10 months later, the water dispenser stopped working. Service came out and said the water line had ice in it (we do not keep the freezer on high). They replaced the water line in the door. About 6 months later, after the unit was out of warranty, the same thing happened. We called Whirlpool and they said there was nothing they could do, because the unit was out of warranty. I cleaned out the water line tubing myself and the unit worked again, but the problem occurred again several months later and it does not seem right that the water dispenser line should keep freezing up. In addition, every two months we have to take the ice maker apart because the ice will no longer dispense because of an ice buildup in the ice cube container. We used to think that Whirlpool made reliable products, but with these problems and Whirlpools unwillingness to correct the problem, we will never buy their products again. They have lost a long time customer because of their products now and their customer support.
Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.
First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support
I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.
Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.
I have always purchased Whirlpool products and when we were hit with a flood I had to purchase a new washer & dryer. Naturally I bought Whirlpool. I have regretted this purchase ever since. I wish I had known about this website before my purchase & been able to read the reviews. This washing machine is the worst appliance I have ever purchased. The clothes get clean SOMETIMES. It takes FOREVER to do a normal size load of wash. I will have to think long and hard before ever buying a Whirlpool appliance again. I cant believe you ever made such an inferior product. You should be ashamed of yourselves for duping the public.
Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.
Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???
Purchased a Cabrio washer wtw5550xwo in Sept. 2010.. Had to replace the pump a little after the warranty ran out. Then recently the control board goes out. Called customer service to complain. This part costs $320 to replace. They told me since it is no longer under the one year warranty they could not help me. This is a major part in less than 5 years of the machines use. I guess I will be purchasing another washer. It will not be a Whirlpool or any company affiliated with them. How sad. I would not recommend Whirlpool to anyone. They just dont make them or stand behind them like they used to.
We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.
We bought a new Whirlpool side by side, model # WRS325FNAM00 in March 2014. In less than 48 hours, the freezer box was condensing and water was leaking on the bottom edge. The condensation got worse and worse. Five service calls later, Whirlpool replaced the freezer door--which took six weeks because it had to be manufactured.After the door was installed--no change. Whirlpool replaced the entire refrigerator in June. Guess what? The new one is doing exactly the same thing in exactly the same place. So far it has not gotten worse. Well see, we have only had it a week. But already the service rep has been out to the house and added the silicone gunk to the box in case there is a tiny air leak. Why would a brand new refrigerator have an air leak in the freezer box?
I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!
The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.
Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...
I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasnt broke down but it doesnt clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.
I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.
For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.
I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.
We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.
Washer does not clean clothes period. Darks come out covered with white soap residue and smell dirty regardless of how little soap is used or with using extra rinse, which takes 84 minutes by the way. Whites only seem slightly cleaner since hot water is used and you cant see the soap residue. If you wash more than 5 or 5 items at a time some do not even get completely wet. Just waiting for it to break down next according to the other reviews. I spent a lot of money to get a nice washer and dryer and ended up with junk. Id rather have an old 1970 washer, probably designed better and most likely would clean better.
I purchased new appliances almost 1year ago to the date. I bought the glass top range with. convection oven. In convection mode, the fan cuts on and off intermittently during bake cycle. Friends who also have the same oven say their fan runs consistently in convection mode. Repairman came out and changed fan and control panel. Still runs intermittently. Apparently that is a feature of “some models”. Had I known it was not continuous convection, I would have purchased a less expensive model without convection feature. It takes longer to cook in that mode.
This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.
We bought a fridge in November 2013. Brand new, paid about $2400. After a few months, the fridge wasnt keeping our food cold, was leaking from the ice maker, and wasnt making ice. I called for a repair and about a week later they sent someone out. He assessed it, then came back a week after that to replace the part. Within a month or two later, the same problem. I called for service and was set up with a new company. The repairman called me a couple days later and instead of setting up a time to come in, he says its a common problem, he knows whats wrong, and he will order the part and call me next week to come replace it. A week passed, no word. I tried calling the man back, left several voicemails, and no answer. After another week, I call whirlpool again and tell them I heard nothing from the man and at first they tell me they cant do anything with it since it is an open ticket and I tell them thats not okay. They need to close it, he never even came to the house and assign it to someone else. After they tried multiple times to call the repair company themselves with no answer, they assigned it to a new repair company. Again, it was assessed, a part was ordered and replaced another week later. So now its been well into 9 months of having a worthless fridge. A few weeks after that part was replaced, the problem was back and I called again for repair. I was told if this problem is not solved this time I would be eligible for a replacement fridge. Obviously, it did not work so I called to have a replacement fridge at the end of August. I was told that someone would call me to set it up in 5-7 business days but maybe a little longer since Labor day was right around the corner. I waited, patiently. I called every few days for weeks until mid October and kept getting told it had not been assigned, they are really backed up, it will be just a little bit longer and they will send a message. Mid October, my sister in law called for me and she was told that it was denied because I had not had it serviced within the last 4 weeks. WHAT KIND OF ANSWER IS THAT??? Thats like putting salt on a wound!! I have had spoiled food, constant clean up of leaks, and constant wasted calls to get told that it was denied because it wasnt serviced in the last 30 days while I was waiting for a response from Whirlpool??? So of course I grab the phone and go off. They agree to reopen the case because it was denied for a bad reason. At this point, as I type this, I have been on hold for 55 minutes to speak to yet another supervisor because it has been 2 and a half weeks since they reopened my case and I am told it has not been assigned and the best they can do is send another message.
My husband and I purchased a Whirlpool French-door Refrigerator in Feb. 2014 from Best Buy. We did not purchase a warranty through them (BIG MISTAKE) because everything we heard about Whirlpool was positive, at least through friends and family. 1 year and 6 months later we have NO freezer and their warranty expires a year after purchase date! I called the company and they are no help at all! From all the comments I have read on here, there are few positive results! From now on I will be checking all reviews before I purchase a product again and WILL NEVER buy another whirlpool product again!
Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.
I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.
I have the top load Whirlpool. Its very roomy for my covers, rugs & towels. It has a setting for me to just clean my washer or if I need to just rinse it. It has a cycle just for that. Or if I need a quick wash or a just cold water wash it has those cycle. When my cycles are done it makes a cute jingle sound to let me know its done.
I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.
Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.
I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.
I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now its the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they dont repair it. I bought this machine because it was large and I have a big family, energy saver (no, it did not save as much as they claimed) and uses less water. The dryer is wonderful. But the 1900.00 I paid for them was not worth the price. I now have to go up and down my cellar stairs 6 times per wash to stop it, shake the hose, and restart it. A load of laundry takes close to 3 hours due to starting it over. I am gonna buy a Maytag which I use to have and take this to the junkyard. Thanks a ton, Whirlpool and I read all comments and they are ALL true.
Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!
Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.
I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.
I really like my new 5 burner gas double oven gas range made by Whirlpool. Except for 1 minor flaw where the backsplash panel warped at the beginning and was promptly replaced by whirlpool I have had no problems with my range, love having 5 burners and a double oven. Plus the left front burner has a much bigger burner with higher btu which helps water come to a boil way faster than any other ranger I have ever had. That is a real nice feature and I really like having 2 ovens, When cooking on an average day for my small family there is no need to heat up the big oven and the little oven is just the perfect size to bake 1 or 2 dishes. And on holidays when I am cooking for more people or many more dishes I have the capacity to cook more items.
I have a 2 year old Whirlpool refrigerator with french door refrigerator on top & freezer on the bottom. I am now spending almost $700 to have a new compressor put in because Whirlpool wont back their products.
Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goes in otherwise it doesn’t get food or anything off. It DOES NOT DRY at all. Even when I add the heat extended dry button. The normal setting takes 3 hrs & 12min to run & again, doesnt really wash & for sure doesnt dry. I have added jet dry. I called and they keep telling me it should have more jet dry! Ugh! I now have rust happening because it doesn’t dry. DO NOT BUY THIS MODEL.
Good News!! Finally a permanent fix & possible recall. My Whirlpool Gold bottom freezer was 18 months old and Out of Warranty. It leaked water on my floor like all the rest. I called and was told I had to pay the service charge. Speak with a SUPERVISOR!!! They sent a repairman who said a Kit had just come out to fix this. I had to defrost the unit for a day and he returned with the kit. Part number is W10309238. The repairman believes they will be doing a recall and fix these drains. Insist on speaking with a Supervisor!!! Get results, they will do it as it is a design flaw. The repair took about twenty minutes. Here in Ottawa, Ontario call Youngs Appliance for more info.
The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.
I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an F6 E2 error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpools customer service. They told me the washer is not under recall but I may qualify to purchase their Repair + 1 service. When I expressed frustration at spending so much on a product that lasted only 3 years I was told This is not a known quality issue or recall. I will document a complaint for you. The chat session was then terminated by the customer service representative. We will spend over $300 to replace the part that Whirlpool obviously knows is flawed. However, I will not pay for an additional Whirlpool repair service to fix something that should not have broke in the first place. And Whirlpool (including Maytag, KitchenAid, Jenn - Air, etc.) will never get our business again.
I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.
I purchased a side-by-side Whirlpool refrigerator in May 17, 2010 from Lowes in Gilroy. After 17 months of service, the compressor went down this morning. I have called the service center and they cant give any help because it was over the 1-year limited warranty. More than $500 is good for just 17 months usage. Would it be worth it to have Whirlpool appliances? Do think about it before you choose a Whirlpool refrigerator.
We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.
Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, Im stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??



