Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.

I bought a Whirlpool refrigerator in February 2010 GS5VHAXWY00 side-by-side door ice maker. From the beginning, when crushed ice was used, the dispenser would freeze up. I had to remove the container to defrost. The container will not go back in place.Do not ever buy an indoor ice maker. I am out of warranty---very little help from Whirlpool customer service. They will be glad to send a service person.

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

We purchased a brand new Whirlpool fridge & electric range. Tried the oven on 3/22/14. Turned it on at 350 for 30 minutes. Waited for the new smell to go away. Then turned the temp up to 375. My husband put a frozen lasagna dinner in. 25 minutes later the inside oven door window exploded into the oven and the dinner. Found out the outside window usually explodes. We were lucky. The dealer we bought it from let us exchange it right away. Filed a report with the CSPC and am trying to find out how to file a complaint with Whirlpool.

We purchased a new Whirlpool Cooker (Model Number YWFE745HOFH2) in June 2021. Our first disappointment came when we used the Self Clean function to clean the oven. Unlike our previous Whirlpool cooker (which we were very pleased with) this required us to put water into the bottom section of the oven. After the advised time the oven was exactly the same as at the start of the process. For readers of this review I would like to stress that the oven was not excessively soiled. We just wanted to try out the feature. In August my wife dropped a ceramic cup onto the cooker top and the top shattered completely. This, of course, was not the fault of Whirlpool, but we were shocked that the damage was so extensive. A new cooker top was ordered and arrived at the beginning of October (dispatch problems). After each use of the cooker top it has been cleaned with a recommended cleaning product. Today I accidentally allowed a pot of rice to boil over and, although I immediately removed the pot from the cooker top and wiped both the bottom of the pot and the top before continuing, the residue will not come off of the surface. It looks awful! We had our last cooker for over 10 years - if I could afford to I would get rid of this product tomorrow!

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.

My wife and I purchased our Whirlpool Duet Model # WFW95HEDC 7/19/16. I put my first claim in on 12/19/16. We were sitting downstairs one night watching tv and all of a sudden a noise like the sound of a tractor trailer putting on its jake brake came roaring from upstairs. It was so loud that we both jumped. The machine would periodically vibrate violently while going thru its spin cycle. The frequency started to get closer and closer together. Whirlpool had a technician come to our home. They came out 3 times and said that nothing was wrong. They said that it was vibrating because it was on a pedestal and upstairs on a non solid floor. They also blamed the loose water hose on the noise. SERIOUSLY??? After the 3rd visit, and a week before the 4th visit our machine started to leak. We paid $1,079.00 for this washer and we were having to take our laundry to a laundromat to wash it. The technician came out the 4th time and replaced a cracked drum. Apparently it vibrated so badly that the drum cracked. So everything seemed ok, then WHALAH!!! We wash the clothes and go to move it to the dryer and it is dripping wet. Somehow after they replaced the drum the machine started to not spin the water from the clothes very well. Takes drying the clothes for 50min 2x to get them dry. I am now set to have the appliance company come out for a 5th time and still not corrected. Whats worse is that every time I contact Whirlpool they give me the same canned speech and want to set up another appointment with the appliance company. I am soon at the year mark with my manufacturers warranty and still having issues. I think Whirlpool keeps kicking the can down the road without making good on correcting the issue so they can get past the year mark and make us take it up with Home Depot on our extended service plan. I feel bad for everyone out there who got screwed by this company.

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but cant get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

This washing machine has not worked well from the time I bought it two years ago. It never fills to the amount of water required to clean clothes, it is always off balance, so I need to adjust the clothes at least five times per load. I end up wringing my load out by hand. The clothes come out smelly and not clean. After the cycle is done all the clothes smell like mildew. The other night while doing a load, it made such a loud noise in the motor and started to shake up and down, and then moved forward, like it was going to take off or explode. I tried to do another load, but after it filled and started to agitate, it started to make a loud grinding sound and there were 25 minutes left, then the timer showed 26 minutes left, like the computer in the machine is messed up. I had to empty the water out, wring out a load of clothes including towels, exhausting.The worst part is that the machine is finally paid off, I am a single mother on a disability and I am stuck with this piece of junk. I felt desperate so I looked up Cabrio washing machines to try to figure out what could be wrong, and then I find all these negative reviews, and these owners all have the same issues. Why has there not been a recall, or a class act, who can afford to replace a $700.00 washing machine every three years. I also purchased the Cabrio dryer which cost over $700.00. I do not trust that it will be any better in the long run.I cannot rate this machine as it has been a nightmare from the start. White socks seemed to come out with more dirt than when I put them in, and I am sick of using bleach all the time, the fumes make me feel ill. This is not acceptable, obviously this item is defective, and a prominent company such as Whirlpool should take the loss, not all the victims that paid too much in the first place trusting that Whirlpool was a reputable company, I will never give them my trust or business again. I hope to hear from you, and if there has been a recall or class act legal actions, please let me know as I want to be involved.

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

I like the newer technology that is built into the washer. My only complaint is that the wash time is automatically set depending on your load choice. For instance, a delicate load is set to wash for 45 minutes. I dont feel that amount of time is required.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

I love my Whirlpool Washing machine. Purchased it 2 yrs ago & have not had any issues. Its quiet, large capacity. Washes my clothes very clean. The various washing cycles makes it so convenient to wash as much or as little as I need on any occasion. I do recommend to anyone that you do the cleaning cycle on these new washers to ensure top performance when washing.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

We bought our new Whirlpool Cabrio Washer & Dryer combo from Lowes on the north side of San Antonio, TX, for delivery when our new home was completed in Blanco, TX. Delivery & setup went smoothly. But it wasnt long before we both noticed something wrong with the washer. What was supposed to be one of the quietest washers on the market was far from it! -- loud grinding & thumping noises when the spin cycle would kick in. Whirlpool service dept was called and a repair tech was dispatched - 4 TIMES! The tech from Appliance Science spends most of his time on his phone talking to tech support, and has pretty much changed out parts at will! The motherboard, the pump, the clutch, the splutch have all been changed, to no use!We still experience problems with the washer NOT spinning, or only spinning for a short time, and the clothes still soaking wet! Its a good thing the dryer works well, because the washer is a dud, and we cant do a damn thing about it! Weve been told by Whirlpool service that since we have a repair warranty, we cannot get a replacement washer because we dont have a replacement warranty. Ive never heard something so ridiculous! Color us highly dissatisfied in TX!

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So its not like I over used the oven.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

My fridge is only 8 months old and stopped working about 5 weeks ago. They have sent repair techs out 5 times, replaced the compressor, condenser, some fan thing and evaporator. It worked for 2 days then the compressor started leaking again. Ive lost 2 refrigerator full of groceries. It damaged my floor. I was unable to have family over for Christmas and Ive been using a mini fridge. The Whirlpool customer service people have been no help and some have been very rude. I have no idea when this will ever be fixed. There is no way I would ever buy any appliance from Whirlpool again. Terrible experience.

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

I bought a whirlpool cabrio with high hopes. Unfortunately, it has been the worst washing machine I have ever had. Then I moved in with my fiance and he too had a cabrio. It too is a piece of junk - and brand new! Every load comes out with left over residue and the clothes look worse than before they went in! I have tried everything and I do mean everything! IM 41 y.o. - IM well aware of how to load a machine. I load it just the way the instructions say: as if there was an agitator there. Ive tried using no laundry detergent or fabric softener - clothes still come out disgusting. Ive made sure the screens are clean, doing extra small loads, turning on the extra rinse, everything! Ive called whirlpool, but there is no such thing as customer service anymore. They just blamed me for not loading the clothes properly and blew me off. The machine becomes unbalanced very easily (it is leveled on the floor), sometimes the clothes are still soaking wet at the end of the cycle and sometimes all knotted up. This is a horrible machine!! I wish I could say it makes me feel better that IM, by far, not the only one having issues with this piece of junk!

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!

Absolute garbage!!! French door refrig/bottom freezer. Too much to go into. This is by far the worst product that I have EVER purchased in my life. If I was strong enough to lift this piece of ** over my head I would carry it into the corporate headquarters of these money grabbing dirt balls and throw it through the CEOs door. Amend that: I would locate customer service and consider them bowling pins. What a bummer; how far we have fallen!!!

Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.

We purchased our Whirlpool refrigerator in 2010. A year or two after the purchase the side walls, draws, and shelves all started to crack open. We asked whirlpool to send new parts. They sent one and that cracked also. We will never buy from them again.

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.I was stupidly brand loyal and bought a Whirlpool Duet front-load washer and dryer because we had to leave our perfectly good 28-yr-old Whirlpool washer when we sold our house. The first set of instruction is to pull the electric cord from a small hole in the back of the washer. No amount of pulling would budge the cord. Finally yanked with all my strength, heard a snapping sound and 12 of cord came out. Then no more pulling, yanking or tugging would produce another inch of cord. So I took off the top of the machine and found the cord tightly wedged in the fork of a plastic thing that looked like part of a stabilizer for the drum.A similar plastic thing on the other side was broken at the fork, the snapping sound I heard. Freed the cord with lots of effort, but it was still firmly stuck way down inside. Removed the back of the machine, found the cord stuck inside a circular thing with one tiny opening. Took lots of time and effort to free the cord from that, but it was still stuck. Finally managed to reach the plug, which was firmly anchored to the bottom of the frame with an orange lanyard. Cut the lanyard with a knife to finally free the cord. This had to be an act of sabotage by an assembly worker, as no way could the cord accidentally jam itself into 3 different places too small for the cord to slip in, and it certainly didnt tie itself to the bottom of the frame with a lanyard.The hour it took to free the cord was just the start of troubles with this machine. It did start and kind of tumbled clothes in an odd fashion, but when it went into spin cycle, it literally jumped all around the room, almost jumping out the door. The whole house shook and I feared the floor would collapse. That machine must weigh well over 100 lbs. even without water and clothes. Next load I tried delicate cycle which had a slow spin cycle.Same result, even worse. I had to wedge my body in the 10 space between washer and dryer and press down with all my 170 lbs. to keep the machine from doing serious damage to the dryer, walls and floor. I contacted seller, Lowes, and they said call Whirlpool. So I did, but no response. Before buying that machine, I read many horrible reviews of Whirlpool Duet machines, but I have only owned 2 washers since 1967, both Whirlpools, so I had strong but stupid brand loyalty.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

First off, took five weeks to get the damned thing delivered after buying it at Lowes Home Improvement. Have problems with the drain overflowing when the washer tries to empty. Major plumbing work to rectify that. My complaint with Whirlpool is the washer doesnt work. It will partially fill and then stops. The wash light then lights up and nothing happens. I let it sit for three hours and the clothes never washed. It took an act of God to get the washer to empty. It never did spin the clothes. The washer refuses to work through the cycles. $1500 wasted on this POS! Trying to get an appointment scheduled is equally frustrating on Whirlpools website. Never again will I buy Whirlpool!

HE washer does not clean well. I followed all instructions for detergents, settings, etc and it has not improved. Leaves white marks on dark clothing. Does not use enough water. Contacted Whirlpool and they were not helpful. I would not buy this product again!

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

I purchased this washers predecessor, the WTW6200 in May of 09, along with the matching dryer. The bearings gave out after 36 months of use, and our household comprises two adults in their mid-fifties. Estimated cost of the repair? $650! Why am I posting this here? Because two weeks ago, my daughter-in-law called to say that shed so liked my machine when she visited in 09 - Id had the thing for two weeks at that time - that shed bought the WTW8500B and... the bearings were already giving out. I suggested she get the thing repaired, sell it immediately and replace it with an LG product, which is what Ive done.She has been put on a three-month waiting list for the repair, confirming my feeling that Whirlpool, as a whole, has gone down the tubes. Their service record is dreadful, with an excess of 20K complaints existing at various consumer agencies regarding ALL the Cabrio line, and their warranty, Ive learned, is considered the worst in the industry. All in all, the single worst purchase of my fifty-odd years.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

Problematic... constantly out of balance... and will Not spin out due to this.. Sensors are very sensitive... have to unload and reload.. Most times have to wring out by hand.. Definitely a defect of these machines.

We have all Whirlpool appliances in our home as well as our rental property. All of the appliances are of great quality and perform extremely well. The dishwashers are both heavy duty and do a tremendous job of cleaning the dishes. Both have a jet dry feature which is extremely important to us.

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

Purchased washer and dryer in 2013. After several months I noticed small holes in my clothing. I called for service since my machines were still under warranty. There was nothing the repair service could do except make suggestions on water amount and settings. Which I tried with no improvement. I also contacted Whirlpool and was told I could call for service for several weeks since it was still under warranty. I asked why call for service when I was told it could not be fixed. I did have it serviced again and told it was a problem with the design. Numerous items of clothing were ruined which I showed the technician. He gave me a phone number to contact Whirlpool. They in turn said there was nothing they could do for me. I usually place items in laundry bags for delicate fabrics but for obvious reasons not all items fit in a bag. I have never had such terrible service nor experienced an appliance that operates so poorly. I am surprised there are not more complaints with this problem. Purchased from ABT because of their reputation for customer service.

Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.

Whirlpool provides free replacement parts to repair this design problem but wont pay the service charges to repair their design problem. I purchased a KitchenAid french door style refrigerator (KBFS25EWMS10, SN K31902118) and it leaks water on the kitchen floor. At first I just mopped it up but later discovered they have a design problem in their drain system and water backs up into the freezer dept and eventually on to the floor. Customer Service provides free improved replacement parts for this design problem but wont pay the service charges to have the parts replaced. Simply put, Whirlpool/KitchenAid do not stand behind their product quality, instead they pass the problem and service charge cost for their design problem on to the consumer. Beware of this appliance supplier!

Why are the Whirlpool appliances so badly made that they are not fit for normal use? Are they buying substandard parts? Do ConsumerAffairs advocate for more robust, long lasting products, particularly with current sustainability concerns for the world? Having to buy a new motherboard and burners, cups and knobs after a couple of years of normal, careful use, is unacceptable, surely? The motherboard, burners and fitting charge is almost half the cost of a new appliance (gas range). Is this acceptable?

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

Purchased a self-cleaning Whirlpool oven - model number RBS245PRS06 at Home Depot. Spent extra for the self-cleaning feature. The oven had slight use and used maybe once a week. Cooked a big Thanksgiving meal and decided it was time to use the self-clean feature for the first time. One hour into the process the oven shuts off, no longer has power, and the oven door is locked and will not open. Called Whirlpool (talked to 2 levels of customer service), they wanted me to buy a $200+ warranty for another year of coverage!Researched online and talked to the parts people and this is a KNOWN defect. It happens frequently when using the self-clean feature. It requires replacing the Thermal Overload Safety Thermostat which costs $45 with shipping for the part. The service call is over $100 PLUS labor which can run even more. There are YouTube videos that show how to replace this fuse. The parts lady recommended NOT using the self-cleaning for this oven. Buyer beware. If you are in the market for a new oven do not consider this Whirlpool model. THIS PRODUCT IS DEFECTIVE AND WHIRLPOOL WILL NOT STAND BEHIND IT ONCE YOUR 12 MONTHS IS UP.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

Cleans dishes very well, a bit noisy maybe that just the model I have. Exterior is very nice, interior there is plenty of space for the dishes and pans. There are no streaks on the glasses. No soap scum left on the dishes at all, very good unit.

I bought an whirlpool stove from conn store in 2007. The oven hasnt work right since day one. They send different people out to service it - still dont work the right. We smell gas when we try to light it. It wont come on 90 percent of the time, sometime we have wait a while to start it. They refuse to exchange from day one, we cant afford to throw our money away so we do more top cooking than bottom.

We bought a Whirlpool side by side refrigerator in September 2009 for $898, which was a lot then. Last fall the ice maker jammed and started dumping ice in the floor. Yesterday, we noticed that things in the freezer werent solid. After checking, we found our frozen food had thawed and things in our fridge werent very cold either. We called Whirlpool which was no help. Then we called a repair man who told us, “There was a leak in the seal system and it was low on freon. Would have to replace a compressor, evaporator and it would be better and cheaper to just buy a new refrigerator. It has just turned 4 years old. I called Whirlpool again and they said they didnt know why it went bad. I said is it a recall or just a bad refrigerator. The girl was no help at all; I kept asking to talk to a tech and finally asked for their corporate office address which she said was 553 Benson Rd., Benson Harbor, Mich. 49022. I now have to buy a new refrigerator and it will not be a Whirlpool.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

My $1800 French door refrigerator is only 20 months old and the ice maker has quit working. They sent out a repair person 5 times and replaced parts three of those times. Now they are saying it is unrepairable and are refunding my contract fee of $345 and leaving me with a broken ice maker. When the problem started it was making ice just not dumping it. Now it doesnt even get water. Throughout this all, two months, I have had to constantly call them to find out our next move. They say someone will call me in 2-3 days but they never do. One of The last people I talked to said, Well you can still keep food in it. I dont feel that is reasonable considering I bought a refrigerator with the ice maker in it. I finally called Whirlpool corporate instead of the service contract people to see if anything could be done and was told someone would call me back in 2-3 business days. Well its been a week and big surprise - have not heard from anyone. It is looking like we will have to purchase yet another refrigerator in less than two years. The service people I talked to were rude and really didnt seem to want to help at all. I believed when I purchased this Whirlpool product that they were a reputable company. Sorry to say that is not the case at all. I dont know if the refrigerator is really unrepairable or if they just gave up trying to find the issue. Seems hard to believe a basically new appliance cant be repaired.

Our new refrigerator was delivered on March 28, 2015. On May 31 as I was opening the door, the top of the bottom door handle broke. I was finally able to get a door handle shipped to my home and I replaced the handle. On July 21, I am opening the door and the 2nd handle breaks in exactly the same place again. Two broken handles in less than four months. Terrible design flaw in this door handle. Now, I am being told by a service representative that the handles are only warrantied for 30 days because handles are cosmetic.

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

Never again will I purchase any Whirlpool product. I was seduced into purchasing a Whirlpool dehumidifier by the sale price at Canadian Tire. Big mistake! It worked as expected for four months before all the refrigerant leaked out - we found this out later. I contacted Whirlpool and was told I could take it to their authorized service depot (a 50 minute drive from here) for repairs. I did so and was charged $44.80 for them to troubleshoot the unit. Two weeks later they told me that the refrigerant had leaked out and it would cost $563 for repairs. For a $200 unit!! Get serious! I pointed out, according to my Canadian Tire receipt that the warranty was for 5 years on the compressor and sealed components. After further collaboration between the repair depot and Whirlpool, I was told that my warranty is not with Whirlpool but rather with the company that produced the unit for Whirlpool, namely Hisense and that the Whirlpool repair depot did not do warranty work for Hisense. I then had to fax the technician report to Hisense to get an authorization number for a replacement unit from Canadian Tire. Once armed with the authorization number, I had to visit my local Canadian Tire store and pick up the replacement. That unit worked well for about nine months before it failed. Considering service depot charges and all the driving involved, it cost me something like $100 for a warranty replacement (not including my time). No more fooling around with this junk. I just ordered a Kenmore dehumidifier. Hope that one is a better investment. I see now that Canadian Tire no longer sells these units. Maybe they figured it out. Judging from other Whirlpool reviews, it seems I am not alone in my views. My recommendation - stay away from Whirlpool!

In April of 2016 I purchased an aqua clean self cleaning oven from Colders Furniture in West Allis Wisconsin. We were told by the sales associate that the oven was top of the line. This was a complete and utter bold face lie. I cleaned the oven for the first time the day after Christmas after having prime rib. I followed the instructions to a T on how to clean the oven. I had to turn the oven on 6 times and scrubbed the oven until my fingers were bleeding, not to mention the enamel on the inside of the oven is completely bubbling. I called the customer care center on December 31, 2016 and the representative basically said I was an idiot and did not know how to cook. They made an appointment to send a technician out on 1-5-2017. Before hanging up the phone the technician informed me that if there was nothing wrong with it that I would have to pay for the call. At this time I became irate and refused telling them that I have not even had the stove for 8 months and that it was still covered under extended warranty. I will see what kind of smoke is blown up my rear end. The technician is sending a new sponge and scraping stick. How about someone to also clean this piece of garbage. My advice is to anyone is if anyone tells you to buy an Aquaclean self clean oven from Whirlpool run in the other direction and do not buy it. Thanks Whirlpool for the garbage and for sending me cleaning products that are not even worth a damn.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

Purchased electric double oven range WGE555SOBS02, from Lowes end of 2014. Couple months it came on by itself, middle of night, 879°. Repaired panel 3x, then Lowes replaced stove, middle 2015. 6/26/2017 error message F2E1, control panel... stuck / shorted key. Out of warranty. Lowes and Whirlpool both claim no previous complaints. They will send repairman to assess problem, $150.

I purchase a WP Fridge only unit model WRF578 18D MOO in July 2016. I woke up 3 months later and my fridge was filled with rotten food, the internal temp was 16 C 60.8 F. I phoned Sears and they had me phone WP. They tried to repairman but he phoned and told me that he could not service my fridge as he was a 3 1/2 hr and one Ferry ride away from me - He was in Whistler and I live on the Sunshine Coast. I phoned WP again and they sent someone who actually lives here. He found and repaired a small freon leak. Four months later it happened again, the fridge was also making loud noises when the compressor started and stopped. I phoned WP again. They sent the same repairman, he ordered and installed a new compressor and topped up the freon. Sadly less than 3 months later it happened again. This time I was very firm with WP that I was unhappy, they extended my warranty for a further 6 months. The same repairman again came and topped up the freon. That brings us to this week. On Wednesday June 14 I woke up again for the fourth time to a fridge full of rotting food. The fridge was actually warmer than my Greenhouse that day! I phoned WP. They were unwilling to help so I asked for a supervisor. She offered to pay 1/2 of the service call as my warranty had expired Jan 26/17. I said that was unacceptable and asked to speak to her Supervisor. She stated that she was as high as I could speak to, so I asked for an e-mail address for her supervisor. She instead tried to tell that I had no warranty and that they had already fixed my fridge 3 times and given me an extra 6 months on my warranty and offered for me to BUY an extended warranty! I replied that if my fridge were fixed I would not need a service call and that in fact my fridge had never really been fixed. She transferred me to another person. He offered to pay for the service call. I accepted. He asked if I were happy, I said that I would wait and see after the service call on Monday. I Asked if it were the same Man, he said that violated his Privacy. I said I will see him Monday! Will he be wearing a disguise?! Kohuch (the Service guy is coming over this afternoon -Friday) my Husband left work early to be here.

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two, Ive had nothing but problems with the ice maker. We NEVER use crushed ice, but we get a lot of crushed along with cubed and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heels) already slipped and fell while walking past the fridge, not realizing that there was ice lying on the floor because my floor is light/multicolored, so we cant see the ice.After several calls, the repair person replaced all the components of the ice maker and the repair person was told (2/26/15) from the Whirlpool tech that we would just have to live with the problem because its normal and he was advised to tell me to get a larger glass. The repair person looked at my glass, seeing that it was already large, shook his head and said Whirlpool must want me to start using a bowl to catch all the ice. I couldnt believe it?! I bought this fridge expecting to receive ONLY cubed ice and yet I dont, so Im sure why they put that cubed feature on there when I cant utilize it. I only want a little ice, but the first thing that comes out is the crushed ice, and in order for me to receive more cubed ice, I have to fill up the entire cup that includes the crushed/shards of ice which floats to the top and ends up in my mouth. Thats the purpose of me selecting cubed, so I dont have to drink it!After the repair man left, I called customer service (2/26/15) and she told me that ice gets stuck in the chute?, so thats why I get crushed ice, but its normal she says. How is that normal? Please read all the reviews/complaints from both the Whirlpools and on Home Depots website for this model and you’ll see this is a problem, there is a flaw in the design.I cant believe a big company such as Whirlpool would treat me so poorly and brush me off like this. After the many posts I put on their Facebook page, they over and over say they will be in contact with me. I have yet to hear from them. I found another story on Pissed Consumer where a senior fell due to the ice falling all over the floor, so its not just me that it has happened to. Theyre putting people in a hazardous situation and they dont care.I have an autistic son who gets ice constantly, I can’t supervise his every move and I’m not able to keep up with his dropped ice nor can he remember to look down for it. I’m concerned that next time my daughter falls; she won’t be so lucky and could sprain or break something. How about my visitors? Do I worry about them suing me when they fall? I’m not so annoyed at the fact that I step on water with my dry socks or the 24/7 noise from the motor or the left door not shutting all the way than I am with the safety of my family.

Ive had the stove a long time with no issues. The self clean doesnt really clean of course. In my experience, I dont think many do clean well. Maybe there are newer ones that do work better. I would probably buy Whirlpool again.

I am on my 3rd refrigerator from Whirlpool. The first one lasted 8 years, the second one lasted 6 years, and now the 3rd one has only lasted 4 years. This is just too much money to pay for a supposedly nice quality product and it go out as the warranty goes out. The second we had to replace the icemaker 3 times and a compressor. Now the 3rd is not cooling.

We bought a Whirlpool Cabrio 6300 washer based off the salesmans recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. Weve had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

I bought a pair of Whirlpool front loading washing machine and dryer on May 23, 2011. The Duet Steam washer model is WFW9640XW, dryer is WED9470WW. Their high retail price was $1125 each. I did not pay this for them. I thought I got a great buy at Lowes for the price I paid, plus their 4-year extended warranty. Whirlpool used to be a very high-end appliance manufacturing company. Now, all they put out the back door is junk. I would advise not to buy Whirlpool front end anything. My washing machine started making noise about 2 weeks before I reported it to both Lowes and Whirlpool. The noise sounded like bearing not being lubricated, which that is what it ended up being.The noise got so loud that even with all my very expensive electronics (my home entertainment ctr equipment) I could not hear the TV which goes through an expensive Yamaha AV Receiver and those expensive Infinity speakers 7 channel system. The main bearing for the wash drum assembly was bad. After two emails and several phone calls to both Lowes and Whirlpool, Whirlpool was going to send the so-called re-engineered drum assembly. The style I have is 3 parts; the new one according to Whirlpool is one part, but if they put the same bearing in, youre going to end up with the same problem in another year. I live in a condo of just over 920 sq. ft. so really there is no room to repair them in my home, but that is what they are going to do. I will be getting the new drum assembly delivered to my condo and have the repair company doing this dirty job in the middle of my living room.Living in a condo, I have a small utility closet next to the kitchen where the furnace, hot water tank, and washer and dryer are. The closet needs to have some areas cut out with and installed two small hinged doors on each side, so if anything ever needs to be repaired or replaced, there would be a little bit more room to move items in or out. The problem getting the washer out is getting the dryer moved so you can disconnect the electrical plug, cold water hose for the steam, plus the vent hose. First, you have to get to the water valves which are very hard to reach. Because of the way cluster housing is made, they squeeze things into very small holes like the faucets and drain hose are located. I was asked by the repair person if I could help him lift these items out of the closet. I have had 7 fusion back operations and #7 left me in constant pain that I take a narcotic drug for pain daily. So, I called Whirlpool back and said the repair people were only going to send a tech. I was told that it is a two-man job: one tech and one helper. So Lowes needs to authorize two people since Whirlpool is sending the new drum assembly for free. I wish I could have gotten a new washing machine with the so-called re-engineered drum assembly. I am still probably going to have to squeeze between the bulkhead (wall) and the washer and dryer to disconnect everything since I am a small person. If I wasnt retired, I would have bought a different brand front loading washer and dryer, probably Bosch and took the loss on these piles of Junk. I love my country and do my very best even as hard as it is in this day and age to buy US. I served my country in the US Navy during the Vietnam War, just to see the civilians willfully buy Asian everything. So now, we have 4 Asian nations that own this country. I dont know why Whirlpool changed from a company that you could trust their products to a company that doesnt give a damn what they put out the back door. These companies still havent gotten the clue why folks buy goods from other countries. I think they need to open their eyes, but I guess with Whirlpool still being a company that is selling a very large number of appliances and making money off of us, suckers, they dont need to change. The only way they are going to change is if folks stop buying their junk.

Update on a report filed last 4/19/2012 regarding a Whirlpool side-by-side refrigerator. I originally described the issue as a fire in the relay/compressor which destroyed the compressor and relay. I eventually called Whirlpool and they agreed to send out a technician to perform a repair free of charge. The Whirlpool authorized repair person replaced the compressor and relay, recharged the system and all is working as it should be. Whirlpool covered the repair even though the refrigerator was manufactured in 2003 and I purchased it in 2004.

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still arent getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowes) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty youre stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.

I have had our new Whirlpool Cabrio Washer for about a year. I absolutely hate it. I along with all the other people that is complaining about their Cabrio. I have found it to stain my clothes, not get them clean... Sometimes not even get part of them wet. I wash every load now no matter how small on the deep water option. I still have to add about 3 to 6 gals of water after it fills to try to help them get as clean as I possible can. I have stopped using fabric softener because I believe that is what may be leaving the stains on the clothes because it doesnt dilute it. Also you cant soak clothes in the washer long enough. I know it offers a presoak but when the clothes are not getting wet... That is not soaking. I tried to fill it up and raise the lid so it wouldnt wash until I was ready for it to wash but it automatically emptied the tub after a short time.It is funny watching the clothes when washing... Even I could tell they were not going to be washed well. I thought who in the world developed this washer. Certainly no one that had ever really considered what women need to wash clothes on a daily basis. I would sell it but I dont think anyone would buy it. If there is a class action suit I would consider joining in. Whirlpool could not have spent much effort in checking this washer out. A lot of money down the drain. I did not buy the dryer because of the lint vent being on top of it. What a mess those make when you have to empty it. So I purchased a Maytag Bravos XL. Now that is a wonderful dryer! As one homemaker to another I suggest you check it out. Never had one I liked more.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.

I thought with the big tub I would be able to wash my king size bedding and other large things. Theres barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you cant use but one fourth of it?

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not lock it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me act of God --- not covered! Would never purchase again!

I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.

I redid my kitchen two years ago. Put in Whirlpool appliances because they matched my refrigerator. I have been very happy with all aspects. It looks good, it’s easy to clean and cooks well. It doesn’t have a lot of special settings. Less to go wrong.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

Although we live in Canada, we purchased our slide-in oven at Sears Roebuck in Buffalo, NY only because of the size availability only in the US (actually, the unit was manufactured in Canada as we found out later!). Obviously, this created another problem since the unit was not underwritten by Canadian Electric codes, Sears Canada repair would not touch it! Once installed, it worked great until the first problem with the oven quitting after self-cleaning. It is the second time in 3 years that both the thermostat and the sensor went in this RBS245 slide-in oven. Once the self-clean cycle completes (quite smelly!) and cools, the oven does not operate rendering the oven useless. First time, in 2009, Sears repair only suggested (since they would not do repair on it for reasons stated above) which parts could be faulty: Timer, sensor, thermostat or elements. It was thought to be the electronic timer unit, which was replaced at a $215 (needlessly) because that was OK. Both thermostat and sensor cost $150. Even the elements were replaced, $52. The second time, just a week ago, exactly the same happened. I replaced the 2 items: Sensor and thermostat at a cost of $154 and the oven worked fine again. I called both Whirlpool US and Canada, but no one could/would give any answers why this happens.So far, it cost $600 in parts to repair! This is nonsense from a company that has had good reputation and record. Obviously, that is changing! If Whirlpool cannot engineer a product that works as they say it does, they should close the shop! Reading here, there are others who complained with the same problem. It is time for Whirlpool to come clean!