I got a BRAND NEW Whirlpool from Habitat for Humanity. I registered it as a new product and was told it came from Lowes. Habitat only warranted it for 30 days but when it went out in 60 days, I called on the warranty. They sent out a repairman who said it was unfixable and after 2 weeks waiting to hear from them, Whirlpool said they would not honor the warranty because the serviceman said it had been dropped. I am a disabled senior citizen, I guarantee you I couldnt lift it long enough to drop it. Habitat said they didnt drop it and so did Lowes. Meanwhile, Whirlpool had the nerve to send me an extended warranty for the same refrigerator that they wouldnt honor the original warranty and they treated me like I was just trying to cheat them or something. The only thing I can do now is put it out in my driveway with a big sign on it to warn others NOT to buy Whirlpool products. Big deal.

We have had this microwave 3 years. The first thing we noticed was that baked potatoes were way overdone and nothing heated up correctly when using the sensor Not a big deal - just stopped using the sensor button. Now, we keep getting the open/close door message keeps coming up. I have done all the recommended fixes with no luck. Now we need to have a repairman come out to fix it. It seems when you are paying over $300.00 for a microwave, it should last longer. If I had known it would be such a poor quality, I would have bought a less expensive one and definitely a different brand. We do not use a microwave on a daily basis, so it certainly did not crap out from overuse. I would not recommend this to anyone. Save your money or you will be spending much more on repairs.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

We purchased our Consumer Reports rated #1 best washer, seven yrs. ago with a five-yr warranty. We have had nothing but repair after repair starting in the first year. The mother board replaced twice, the entire inside had been replaced within four years. It is only a household of three, the washer looks like new! The machine is now making a noise like a freight train... We had a repairman out $95.00 just to look at it! Cost of repair $1,116.21!!!! More than what the machine is worth. The replacement parts wore out in the last 2.5 yrs, again poor design. I contacted Whirlpool during the last repair issue and demanded a full replacement. The customer service rep, as RUDE as can be, checked with her higher-ups and said they would replace it for $845.00!!! WHAT A JOKE. I could buy a new one for that! The repair person said they are one of the highest repair units and the most costly out of warranty. He had one with the same issue just two days prior. I will never buy another Whirlpool product or purchase from H&H Gregg. They sold our warranty twice losing all of our repair records! It looks like I had an extra load size dumped on me!

I just purchased a new stove after using my old one for 15 years with the same great quality. Its the brand I will purchase when I have my retirement home built next year and leave my new one in the home for my son so he wont have to buy one for 15/20 years.

I purchased this LOVELY top loader on May 19, 2012 - the lid is broken and wont stay up. I am 4 ft. 11 inches and I need a stool to reach the clothing at the bottom. Kind of hard to hold up the lid and scoop clothes with the other hand!!! Today, I discovered it is rusting from the inside out!!! From what??? Pulled it forward to clean the floor underneath and discovered it has rusted and corroded even on to the matching dryer - white finish!??! Guilty by association! AAAHHH!!! I wish I could upload the picture! Whirlpool and LEONs warranty - they have some explaining to do.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

I bought a 50-gal. Whirlpool electric hot water heater about 6 years ago from Lowes. About every two years, something goes bad. So far, I had to replace electronic control board that sits on top of heater twice. Then the heating element went bad. Well, this time, the electronic control board started to smoke and melt. I was home so I smelled something melting and found it. What would have happened if I was not at home? I have dogs that are like my kids; they could have been killed. Whirlpool wants to send the replacement parts knowing this part is no good. Do not buy a Whirlpool electric water heater! Now, Im scared the next time I wont be at home to find the thing smoking. I dont have money to buy a new one. How many other people have the same problem?

Whirlpool slide in range, microwave, dishwasher, KitchenAid fridge: All appliances, stainless finish, were bought with my home in October 2006. Range - Within the first year, I had problems with the outer plastic pieces breaking, the motherboard and the oven and broiler not working. The screws holding the knobs on fell out several times. The oven door was fixed several times this past year until finally it fell off and broke for good and now the oven does not work at all. Microwave - The rotisserie motor stopped working this past year. Dishwasher - Just after the first year, the outer shell of the door came apart. KitchenAid fridge - Within the first year, the temperature adjuster broke. The second year, the ice maker stopped working. This year, the ice maker broke again and the motor quit working twice already and all has been repaired. The freezer handle has fallen off as well.

Bought the Whirlpool Cabrio in March of 2013. From the first day we used it, it Never cleaned our clothes. There is not enough water to clean the clothes. I put some grape jelly on one towel and washed 5 more towels with it, and guess what the stain and jelly are still on the towel. l went over to my daughters and washed the same towels on rinse, and the jelly was gone. Remember, it was on rinse. I THINK the CEO NEEDS to come to my house and wash his white shirts. This is a design problem. Yes, it will save you money, you dont need soap, because the washer doesnt clean your clothes with water or soap. SO, l would like to send the head CEO, this washer. l would love to see how his wife likes this WHIRLPOOL CABRIO... REMEMBER ITS US THAT KEEPS YOUR COMPANY GOING.

Have, Quiet Partner II, Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.

The refrigerator is 7 years old and I have already replace parts. The appliance is not made as well as they were made in the past. The inside of the Whirlpool refrigerator is small. The design of putting the soda can dispenser on the door was not a good one. Due to the weight of of the soda in the dispenser is breaking the hinge on the right door or the french door. The rubber gasket is shredding as well.

Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.

I have a Whirlpool Gold Series dishwasher. I would recommend this dishwasher. It is large enough to hold dirty dishes for a family of four. It is a little loud but not that bothersome. It is stainless steel but I don’t have a lot of fingerprint smears and stains.

We had purchased an 80-gallon hot water heater less than five years ago. The tank started leaking, so the whole hot water heater had to be replaced. The previous unit we had was at least 10 years old, if not more. We are extremely displeased with the quality, and very upset with having to outlay such a large amount of money within five short years. Whirlpool has certainly not earned our trust in their workmanship.

Come with a new home. I dont like them. Piece of junks doesnt worth the money. I have them since a year now. Take too much water, dryer inefficient, consume too much energy. Every product from LG are good. The one coming from GE and sub cie as Whirlpool etc. are very cheap. The door are cheap, you feel the quality the first time you use them, very noisy, consume a lot of energy, broke after one years or less, you got leaks from the pump.

My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!

In October 2009, I purchased a Whirlpool Energy smart gas water heater with flame lock safety system.$509.00 I had it installed on 5/4/2009 by Westmoreland Affordable Plumbing, $218.00. On 10/15 called Whirlpool stating that the upper thermistor was coding as a failure. They sent me another one to replace it on 10/19/2009. On 10/19/2009, 1 and 1/2 hours later, the tank was coding a bad gas valve, called back and told Whirlpool what had happened and that I smelled gas. I shut off the gas to the water heater and waited for a valve replacement to arrive. On 10/21/2009 I had E.H. Plumbing to install the new gas valve to the water heater, $150.00. On 10/28/2009 the new gas valve went bad. I contacted Whirlpool and argued with them until I had them replace the hot water tank. With their approval I went to Lowes and tried to get the same water tank but they no longer sold that model anymore. I was given their equivalent to the one I had purchased earlier. I had it installed on 10/29/2009, $150.00. I now see a class action suit was filed against Whirlpool for the model in 2008. They were still selling this model after the lawsuit???? I spent $1027.00 for a $509 hot water tank and a lot a days without any hot water. I have all my receipts and returned codes for this transaction. Is it possible to get my $300.00 back (for two extra installations) as a result of this problem? I also kept the old gas valve thermostat.

We purchased KitchenAid Model YKESS907SS05 Electric Range from Appliance Canada April 2012, just before we took possession of our new home. We began using the range in July of that year and it worked well until September 11, 2014. At that time we decided to use one of the features of the range which is the self-clean feature. During which the control panel failed and our oven ceased to work.We contacted Appliance Canada and they suggested a technician come to assess. We called the suggested number and they send a technician that was not Whirlpool certified and we had to pay out of pocket for the visit $158. He did absolutely nothing during the visit. We then called Whirlpool Canada and they informed us that he was not Whirlpool certified and to call Appliance Canada, we immediately called Appliance Canada and made arrangements to have certified technician come to assess. Whirlpool Canada also indicated at that time that the board that failed was still under warranty and we should not have to pay. September 22nd the second technician came to assess the situation, used tape to cover the front blowing air duct so as not to have the hot air blow back onto the control panel. This was a temporary fix, they ordered a control panel in the interim that they would then use to replace. The control panel came in October the 22nd, was replaced and the new board was faulty, put old one back in and re-ordered another board. The part was on back-order. By mid November, after numerous calls, we called Whirlpool directly. They authorized that the technician to get the part from another supply source. On November the 26th, technician came back - tried new board could not get it to work, left it with us and ordered additional parts. At that time the technician who was taking the case had a family emergency and would not be able to come back out until the new year. Subsequently, Appliance Canada authorized a new company to resume our work with a new technician (Toronto Appliance). He came out December the 17th, with the board that was left behind, he was able to get the oven working. December the 22nd while in the middle of cooking a meal, the oven failed again. We called Appliance Canada and they had a Technician scheduled to come December the 24th from Toronto Appliance. However, on December the 23rd the oven resumed working. The Technician came on the 24th but because the oven was working again could do nothing. On December the 31st, while dinner was in for guests, the oven failed yet again. We called Appliance Canada, yet again, and they scheduled another visit with a new control panel and additional board. The technician arrived again today, January the 28th, and could not get the stove working. He was instructed to order an additional part and we are to wait another 2 weeks. In total, we have been waiting for 4 and a half months, we have also been told that we were not to have used the self-clean as this causes these types of problems. Why is it offered, in addition, Whirlpool has not supported our direct calls, nor authorized the replacement of a product, that for all intents and purposes, is faulty. We have had no success in the resolution of this issue nor support to reach a resolution from all parties involved. I would suggest not buying any product from those involved as their lack of support for their product is appalling.

We have the same complaints about the washer as other reviewers -- have to use deep water wash to get enough water in the tub to clean and rinse soap from clothes and we have to keep the loads small. Dryer thermostat had to be replaced right off the bat. Now on medium heat it just burned patterns into two light-weight polyester fleece items -- the clothes came out with the heat input screen pattern burned into them. Now I wonder if they stuck to the heating screen for any length of time, was it a fire hazard? The burned parts of the items are now stuck to the drum so that needs cleaning. So well be using low heat on most everything and drying them twice, since low heat leaves them pretty wet after 35 minutes. So much for buying energy saving appliances which, by the way, we were proud to buy! But, prior to buying these appliances, we had washer and dryers that last 20 years. Built in obsolescence with these new things? I have no faith in the consumer complaint process anymore. The retailer may care as they are a bit closer to the problem, but the manufacturer? Forget it. Vote with your wallet and dont buy these products.

Cabrio - In Dec 2013: Ran the Clean washer cycle and it would not cut off. I had to shut off manually. Called the company and they sent a technician, who said he fixed it and that everything was good. Fast forward to Feb 2015: Tried cleaning the washer again. When I left the house there were 10 minutes left in the cycle. When I arrived home 7 hrs later, the washer was still running and my hot water heater had cut off. I had to reset via the circuit breaker. This will be my last Whirlpool appliance for a long while.

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?

Does everything its supposed to except get the clothes clean! Nothing gets clean, even on bulky setting when theres supposed to be more water in the machine!

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

It took 5 deliveries to get a fridge that wasnt damaged. First two came from Leons - the same damage on both. Then they said we had to go through Whirlpool because so much time had lapsed. We had purchased the full set of Whirlpool Gold for our kitchen renovation; therefore, we were unable to unpack the fridge until the cabinets were completed. I phoned Whirlpool Canada, and they said they had to send a service tech. The service tech came, and he confirmed the damage and was told to patch it with a proxy. Sorry but I had just paid $1500 for a new fridge. I didnt want a dent and damage. We received no offer for discount to accept the damaged fridge. They sent another one, still damaged. They used their truck to deliver and the guy had no idea how smashed our brand-new trim.So Whirlpool sent another fridge, and even though I asked them to check it before sending, they didnt. It was damaged. This is four fridges. Im tired of fighting with Whirlpool. I called Leons, and they take care to get me a new fridge undamaged. I told Whirlpool about the damage, and they sent a form. First, they wanted me to claim on my house insurance. Why should I put on a claim? If not, get two quotes and fill out tons of paperwork. Im just too tired after fighting for over two months to get a fridge that isnt damaged. Not even an offer of compensation to cover all the time taken off work and the stress on me and my family. This is the second set of Whirlpool Gold we have purchased in the last 4 years. I doubt I will ever purchase again, because you are a company that doesnt treat your customers with respect or concern.

Whirlpool Duet Machines - I feel very fortunate as I have not had a single problem whatsoever with my Whirlpool washer and dryer and it is 5 years old. Never once have I needed a part or had trouble with it. I feel bad for those of you who are dealing with this as what is worse than a washer/dryer that does not work?

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

I purchased a washer model# wtw560xw, serial# c04830040 on 1/11/11. This product has never properly washed clothes. I have had 3 technicians come out and press buttons on my machine. The most recent supervisor I spoke w is Niki id# **. She said that the machine washes but is not supposed to clean clothes. I am getting blown off and aggravated. I filed a complaint with BBB that went nowhere. Someone from the corporate office named Amanda called me and told me she would look into it and a week and a half later, not return my call. I had to track her down for her to tell me she can do nothing! The hold times are always extended. I have a pile of ruined clothes and a pile that I am attempting to hand wash. I am beyond frustrated and need a machine that will wash my clothes. I am not in the 1800s. I should not be hand washing when I paid hundreds of dollars for this useless machine. I am ready to file a class action suit. I can be contacted at ** **.

I chose this dishwasher with stainless steel exterior to match other appliances in the kitchen. It functions very well and has for years. Very easy to keep clean. The interior shows no wear and the racks provided make it easy to arrange the dishes and silverware.

Our Whirlpool refrigerator was delivered July 27th, 2013 after waiting 6 weeks for it. I was getting something off the top shelf (side by side refrigerator) when a 2-liter plastic bottle fell and put a hole in the bottom shelf where it sticks out under the vegetable tray. I have had grandkids sometimes stand on that shelf of our other refrigerators without ever doing any damage to it. It makes me nervous of dropping something else. I would like to send a complaint directly to Whirlpool but dont know how to reach them.

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

Whirlpool tells its technicians that the front molding piece on their dryers is a disposable part . Basically, it has to be removed to examine the console and removing it will break it 90% of the time. Therefore, the customer will have to replace a $100.00 part simply to diagnose any problems. I now have a dryer with no front panel simply because I wanted to know why a button was sticking.

Having multiple apartments I have some experience with water heaters, with that being said, old school water heaters would last 30 years with basically no maintenance. Since those old, manual no BS flashing light codes were replaced with Whirlpool brand, I see constant problems. Honeywell valve/motherboards was the worst thing that could have been put on any equipment. More or less they all failed within few months past warranty expiration date. Replacement part is cost almost half of what brand new product costs. When called customer service, they are aware of said problem but will not help, or recall above product. There are plenty of videos and forums of people complaining about the same issue. Being poorly treated by customer service, I know that I will no longer be spending my money on whirlpool brand. 3 years off of the water heater is a joke.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!

We are now over a month without a working fridge/freezer because of the lack of Whirlpool care. Our brand new Whirlpool fridge stopped working after 3 days. That was nearly a month ago. I have wasted hours on the phone with rude reps from both Home Depot and Whirlpool. A new one with multiple dents was attempted to be delivered today which I wouldnt sign for knowing Id be stuck with it. Now we have to wait 2 weeks for another one. A $100 compensation doesnt nearly cover our food loss let alone a family of 4 living without a functioning fridge and freezer. I will never purchase Whirlpool again!

Purchased a Whirlpool French Door Refrig. Model #WRF 954CIHZ200 in 11/21/2017 from Best Buy for $2300.00 on sale. Within the 1st year the Ice Maker broke & repairman said the ill design caused the wire to break. He had replaced numerous ones for the same reason. In the 2nd yr the freezer started frosting. Next thing the freezer quit. Next day refrig quit working. Called Whirlpool, said, So sorry. We will send you a $50.00 Visa gift card. That was to cover $200.00 of just bought groceries. Called repair guy & he diagnoses compressor was bad. (IN A LESS THAN 2 YR OLD REFRIG. THAT COST $2300.00????)Now, we are 28 day w/o refrig. Living with a Igloo cooler. Whirlpool says they have no stock left on compressors for our refrig. (probably because there are so many going bad in their refrigerators). They are trying to locate one somewhere in US so that takes 6 days then they have to ship to repair center then they have to schedule us for repair which will probably be another 7 days. Ghee, what a mess! Dont do it folks! Buy a LG or Samsung! If I had it to do again, thats what I would do! Whirlpool is Not what they use to be when I trusted them. Years ago. P.S. I bought microwave, stove, & dishwasher! They are all unsatisfactory! Never again!???

Whirlpool Gold Convection Oven - I bought this new oven, cleaned it once. The bottom cracked where the spills had been. Since Id had it only two months, repair tried to say it was only cosmetic but had to replace it. Next time I cleaned the oven for multiple spills, (a year later) it cracked again, giving the bottom a shattered look where the spills were. I only cleaned it once and the bottom is ruined. I dont expect Whirlpool to stand behind this, but I agree these Convection Ovens require a Class Action Suit because they are selling faulty merchandise. Period.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldnt even touch it. We paid $1000 for this machine and we live pay check to pay check. I spent four months trying to get Whirlpool to do something. I kept getting told I should have bought extended warranty. Machine has been sitting under stairs for over year waiting to see if class action or recall can be done. Also when control board was replaced, the repair man told me it was rusting away from the inside out. My husband had to find us a used washer and this thing has done nothing but cost us money. So much for efficiency. Everyone posting here also needs to go to Whirlpools Facebook page and post there.

I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and Im having a lot of problems with the freezer and the ice maker isnt working at all. Ive been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people dont buy fridges from Whirlpool and dont waste your money.

My washing machine quit working with one month left on the warranty. In trying to schedule repair I was never able to talk to a live person. Via chat and online scheduling they could not or would not come out for 10 days. Also they would not approve use of a local repairman who was willing to work on it in 2 days. Waiting 10 days for service on a washing machine is crazy.

I purchased a Whirlpool Cabrio just over a year ago. The washing machine does not clean clothes! While under warranty, a service tech came out to look at it. After hearing the problem, he replied that it was a common complaint and that he could not fix the machine because the problem was that it is so poorly made that it simply does not work. His recommendation was to come to terms with the loss of a thousand dollars as Whirlpool would not rectify the problem.Whirlpool really showed their true colors when they refused to cover the repair tech visit. Whirlpool supervisor Kitty explained to me that customer advice was not covered under warranty and that we would have to pay the bill. Highlights of her argument were that we should just rinse the clothes multiple times and they would eventually get clean. She also mentioned that if the machine really did not work as described, we should have complained sooner even though it was still under the one-year warranty. Whirlpool will sell you junk backed with horrible customer service. Beware!

We purchased our washing machine on October 12, 2011 from Lowes. Our washing machine broke on 04/19/12. We have been dealing with Whirlpool and Advanced since 04/23/12, trying to have our machine repaired. Whirlpool sent A&E out on 05/09/12. A repair person from Advanced has been to our home 3 times, and A&E has been to our home twice already. Advanced came to our house on 04/23/12, 05/07/12 and 05/09/12. A&E came to our house on 05/09/12, and again today, 05/11/12.Finally the repair person from A&E said he needed to order parts which are supposed to be shipped to our house. At this point in time we have very little faith that Whirlpool or A&E will do the right thing and repair our machine. We do not understand how a company like Whirlpool keeps getting away with horrible customer service. Whirlpool is the only company we have found where you cannot get in touch with someone who can resolve your problem. Whirlpool told me today that since a repair person is already trying to resolve our problem, we have no choice but to wait until they repair it.

2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.

Bought set 12/5/14 at Lowes Tucson. First load came out with shirts looking like theyd been scrubbed with sandpaper. Called Whirlpool & was advised to use higher water level for loads. Then noticed small hole in my favorite shirt. Oh well. Next I found an area in my king sized bottom sheet with several holes and torn fibers. Thought maybe it might be from my toenails, except it wasnt where my feet would be. Finally a pair of capris (just worn twice) found with same type of holes and torn fibers. Dryer also inefficient. Balls up clothes - outside dry; inside wet. Re-run one or two inside wet pieces and they dont dry at all! What kind of technology is this?

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).

I purchased a Whirlpool electric stove WFE540HOES 3 weeks ago from Best Buy. 2 Main complaints: Extended cooking time when using the oven. Food that should bake in 14 minutes was taking 25. Food that should bake in 30 minutes was taking 50, etc. The big issue was that the exterior of the stove was getting extremely HOT when using the oven. The area behind the handle and the storage drawer were so hot I had to use a towel to open it w/o getting burned. Thought it was a faulty stove so I exchanged it for the same model. Just got the replacement and its worse than the 1st one! The heat permeates from the bottom of the door and heats up the storage drawer below. The area behind the handle and the enamel edge of the stove get so hot. Its definitely a safety hazard if not fire hazard. Anyone else experience this??? Its going back!

Whirlpool microwave 1163XVS - I purchased a new home and a Whirlpool microwave in May 2010. The microwave has all of a sudden stopped heating! Turns on, spins, counts down, lights up, etc., but will not heat. Found this site by trying on my own to detect a possible reason and Im shocked to see these many complaints of the exact problem. Unbelievable, should be class action suit maybe for continuing to take money from consumers for defective product that Whirlpool knows about and appears to not take responsibility. Ive read enough, not even going to call for repair. Im buying another brand and spending more wisely this time. Thanks for the heads up. Shame on Whirlpool.

Purchased this dishwasher in 2015. It has been horrible. The unit has never cleaned sufficiently on any cycle. I run the unit in the evening for the full cycle with heat. It takes almost 4 hours. The dishes are still soaking wet the next morning. We would be considered light use as a family of two. I hand wash any larger pans or cookware as the racks do not support anything of midrange weight or above.With the poor cleaning, I purchased a additional silverware rack and placed it more centrally to attempt better cleaning. It remains mediocre at best. The most recent irritation is the door latch has started pulling free from the unit and remains attached to the door! I have to take pliers and remove it from the door and reaffix it into the housing of the unit. Will never recommend this nor will I ever purchase anything from this company in the future. Sad to see the quality falter to the point of absolute failure.

We installed this furnace along with a matching 4ton a/c unit over four years ago. It was installed with a 3 zone computer controlled damper system to separately condition the three floors of our home. This furnace was ideal because it has a dual stage combustion chamber depending on how much demand there is. So besides being 95% efficient, the furnace can run at 70% or 100% heating capacity which saves on utility bills when the whole house doesn't need heat at the same time. It also had a variable speed blower which made start ups and shut downs almost unnoticeable. The blower actually ramps up to speed discreetly and adjusts itself according to the amount of back-pressure it senses. This allows it to respond to varying conditions as each of the 3 thermostats are calling for heating or cooling at different times. And yes here in St. Louis we have had days that require heat on the first floor and a/c on the third floor at the same time. The controller cycles between the two every 15 mintutes. All of these features make it ideal for our 2200sq ft three story brick home(four including the basement where it is installed). This furnace and control system along with new ductwork and dampers were able to replace the two old furnaces and a/c units originally in the home. We haven't had a single problem with it in over four years and would recommend Whirlpool Gold products to anyone I know. If I ever had to do this again in another house I would do exactly the same thing with exactly the same products.

My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

I purchased a Whirlpool side by side refrigerator in Jan 2014. The first thing I noticed was the installers bought the appliance in without a box. The next thing I noticed was the door would not close unless you gave it a big push. While looking around at the hinges, I found 2 hairline cracks at the base of the refrigerator and 2 dents. I called Service and they sent a technician out. The technician told me they are going to want to epoxy this and you will see it. They asked did it get delivered in the box, I said no. I asked why, she said it should have been delivered in the container so you would know that it is new and not a rejected one from a customer. I called Whirlpool to voice my issue with having this epoxied. Kecia was the CSR...she said that is the normal repair for a crack. I told her I had a Kenmore refrigerator for 23 years and it was still functional when I bought this. I replaced it to get the energy savings. I told her I wanted the refrigerator replaced. I told her that the cracks tells a story about the quality of the appliance. I asked her what happens if these cracks expand after the year warranty expires. She said you can buy the extended warranty. I said but the existing warranty will not cover the cracks...what will the the extended warranty do? I asked if there were any recalls...she said no. I asked have there been similar complaints about cracks and dings (not that I thought she would answer yes). She said no unless someone had stepped on the base of it. I told her I lived alone and I definitely did not step on the base of the refrigerator. She got aggravated (almost to the point of being rude) and said Mam, no one said you stood on the base. I asked her repeatedly if there was someone else I could speak with. Her repeated answer was I am authorized to speak with you. She wouldnt let me to speak with anyone else. I am done with Whirlpool and stuck with this substandard refrigerator. Not happy at all in Va.

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

Size was greatest consideration, then cost. Next was power consumption. Quality claims were of no value, since ALL are made in China/Korea. Korean made would be a better choice than China. Am satisfied, but not greatly, as refrig. bottom freezer died a few days out of warranty. YouTube video had my exact refrig. so fixed it myself. Bottom freezer drawer keeps coming off its slides, but I live with it. Top refrig. section freezes things on top shelf, but 2 and 3 shelves down, temp is 39 to 42 = cannot get even temp. As a former inspector, I know about air circulation, crowding.

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it wont stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heaters model number is BFG1J5040T3NOV. This thing has some serious quality issues.

My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.

I purchased a washer, dryer and refrigerator from Sears and it has been a terrible experience! The fridge broke twice, the dryer broke twice, and the washer broke around four times! I was told that since they fixed it last time for free, this repair was on me! If all the items didnt break numerous times, I would not be upset. But for all the items to break so many times, thats telling me that I shopped at the wrong store! The Whirlpool Cabrio sucks! So, I was told by Sears on 8/1/11 to ** it up!

I just bought a house with a Whirlpool Accubake wall oven and after I did a self-clean, the oven quit working. It goes through the motions of working but neither element heats up. After replacing the elements ($95), I am going to replace the thermal fuse to see if that cures the problem. Whirlpools automated Customer Service phone service sucks. You cant talk to anyone about troubleshooting any problems so you spend money until you eliminate all possibilities.

Not cooling properly on wpf560smywc2 French door - Milk only last 3 days. Temp wont stay consistent. 4 times out and say normal. Ice is forming on fan in freezer and back wall causing no flow in refrigerator but freezer cooling. Only 3 months old. Lowes Service Advantage (Extended Warranty) nor Whirlpool will replace or do anything about it. Was told 3 times out and replacement then today they sent me email with their policy or 3 times out with a repair (Parts must be changed) wait 30 days then another repair etc. then on 4th repair will replace. Lied to buy sales and called liar by repair guy when he told Whirlpool nothing wrong. I just wanted a new one cause I didnt like features. Lowes has a return policy which has in fine print only 30 days for refrigerator so they wont help. Was told I have to do a food loss claim and they would email form. Still hasnt happen. Lied to and get a replacement or repair and cant afford another.

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

Purchased first water heater in 2008 with 6 year warranty. In 2011, pilot light would not stay lit. Whirlpool told me to go to Lowes and get a new one at no cost. But I had to pay for service to identify the problem and installation of new one, costing $250.00. A year and a half later on a six year warranty, the same issue the pilot light not staying lit. They send a pilot light assembly and we pay the shipping and installation cost of $130.00.Two years later, the same issue begins again. Calling tech support, they determine it needs a third pilot assembly at $30.00 for shipping and $265.00 service installation fee by a certified Whirlpool technician. Worked one day! Im so done with this company!!!! I was promised a call from a supervisor with Whirlpool which Im still waiting on days later. Probably for the best at this point. I think I would feel better if I could beat the crap out of a Whirlpool CEO with it! Im cutting my losses and going with a different provider. I will NEVER again purchase another Whirlpool product!

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

Bought a Whirlpool French door refrigerator in March 2014 and have had to have it serviced 4 times now - all for the same issue. We get frost in the refrigerator (not the freezer, the refrigerator). The same parts keep being replaced but they are all defective. This last time the service tech said he contacted Whirlpool and they had a redesigned part that should take care of it. Within 3 days of the new part being installed the frost is back. The other issue is the loud noise of the compressor. We have had multiple Whirlpool products through the years, but this is the last.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

Whirlpool 500galaxy gas water heater - First week ran great. Now Im lighting every day. Called Whirlpool and just getting run around. Had it a month today, still lighting every day. Cant afford to buy another.

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

WRF993FIFM00 - HORRIBLE. I could not believe the reviews for this fridge... so I went ahead and bought it - WHAT A MISTAKE - service guy is at my house right now - fourth time in three months... fridge froze up and all my food has gone bad.

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

Purchased the French door bottom freezer 29 cubic ft. refrigerator on Dec. 22, 2012. Ice maker broke Dec. 2, 2013 and it has been downhill since. Replaced it and it broke again on Jan 2, 2014. Been waiting ever since for replacement parts. In the meantime, the freezer went out. Compressor went out. Freezer is as cold as refrigerator at 40 degrees. Lost food out freezer and food molds in refrigerator after a few days. Repairman came to investigate and determined the refrigerator is a lemon and needs to be replaced. Thankfully for the 5-yr extended warranty, it will be replaced, but it has certainly been a headache. Everything shiny isnt gold...

Defective Product: I had to replace the fan motor on my refrigerator, which is barely 3 years old. I contacted the company and they told me it was out of warranty. I asked the repair person if he see this problem a lot and he said no. I have had other Whirlpool products which lasted for decades.

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didnt. I started to think that it had burned, changed the light bulb. It didnt worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just dont work. And we are expected to pay for the repair! I dont think so.

I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their living on Mars experiment? Id rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual. He had a hard time accepting but we thought maybe this was because it was new and would settle down after some use; after all, the store (Best Buy) assured him the sound was normal for this particular machine. However, the weird sounds did NOT lessen nor stop, nor did the starts and stops. Little did we know, this was just the tip of the iceberg! We have encountered/suffered through every nasty performance detailed here: low water, wont spin, leaves clothes soaking wet, wont spin out excess water, lid locks (grrrrrr), it cant seem to switch from one procedure to the next; there is nothing washing the dirt out of the clothes--they just sit in the water and soak(?), then the water is released. Clothes come out with stains still on, so wet that the water must be wrung out of them! Very hard for me with arthritis all through my body! Ive tried countless times to reset machine to Drain & Spin. Ive even waited (yawn) for it to unlock so I can open and then readjust the heavy/wet laundry, trying to make it even all the way around so to avoid an unbalance. But nothing helps. It will start to spin. And then it stops. (wait, wait) Starts to spin again. Stops. (wait, wait) Starts again, does it a bit longer. (start to relax) Stops. Ive spent HOURS engaged in that kind of mindless, maddening frustration, just trying to wash one small-medium load. (I wash only for one person--myself, now.) My son, who got married and no longer lives with me, said the only way he could manage to struggle through it - and agrees it DOES take an inordinate amount of time--for just ONE load, he has to put the settings so that it washes in Deep Water even if small load. He sets Rinse, to 2 Rinses. He sets it to Soak even if the soil is light. Even then, it still makes noises, starts and stops, has to be adjusted several times during Drain & Spin. Last but not least, the noxious odor: OMG! I left one batch of laundry in the machine, with the lid open, as it was very late so figured Id dry them next morning. Some hours later when I went back to shake them out and put in clothes dryer, they smelled so awful, I had to wash them all over again! In fact, Ive had to follow my sons admonition to leave the lid up AT ALL TIMES unless actually washing in order to keep down the stink. I washed my last load with Baking Soda added to wash cycle in an attempt to lessen the odor and get laundry cleaner. Someone here wrote - in their review - that there should be a Class Action (Law) Suit filed against Whirlpool. I AGREE!!! And I want to opt IN on it. There are several law firms that advertise on t.v. that specialize in Class Actions. It would take some time and paperwork but will not cost us anything unless we win the case. Then the law firm gets a percentage. I am willing to work with one more others here who truly want to settle out this problem. I cant believe 2,000 (and thats only here), people are willing to eat hundreds, thousands of dollars of worthless, mind-gripping, rubble such as we have spent our hard-earned money. Other manufacturers recall their defective merchandise and/or replace it, or make arrangements with the retail stores who carry it to make amends, free repairs, whatever it takes to make dissatisfied, disenfranchised customers, whole. We paid for these demons from hell and we deserve to get an equivalent in merchandise (that works properly) or services. That is how it is done here in the U.S. For the life of me, I just cant comprehend why Whirlpool has been allowed to continue selling this junk--why no entity or person or lawsuit has stopped them! As I said, I am willing to work with a core group who is serious about filing a Class Action (Law) Suit against Whirlpool. It may be that the retail stores would be included as well; however, that is a matter best left to the discretion of whichever law firm we select to represent us. For those of you here who do NOT wish to be included, do not worry; you are not being pushed into anything. The way Class Actions work, you have the choice to opt IN (be included to receive your pro-rata share of what is collected). Or you are completely free to opt OUT. By opting out, that means you do not wish to be part of the Class Action and therefore, you will not be included nor will you receive any portion of the recompense collected via the Class Action. Just for your information, though: You are allowed, by law, to bring your OWN lawsuit against all or some of the same parties. The most common reason for opting out, is if you have suffered an extra large financial loss and prefer to file your own suit in order to collect ALL recompense; whereas, sometimes - in a Class Action - the individual plaintiffs may not recoup the total amount they feel they have lost. If you DO decide to opt out and go on your own, realize you will be fully responsible for lawyer fees (although you CAN add them into the balance you are seeking in your suit. Settlement of your claim may or may not include lawyers fees.) Good Luck to all. To those who wish to file a Class Action with some of the rest of us, please contact me if you want me as part of the core group of plaintiffs.

Extremely unsatisfied with their customer care. I purchased a washer and dryer 18 months ago and did not choose to purchase an extended warranty. I currently need a main control board replaced after the machine stopped spinning and draining. I hired a wonderful handyman, who originally suspected the lid--locking mechanism was the problem. When that was replaced and the machine still wasnt functioning, he determined the main control board needed replacing. This is a manufacturer defect and costs approximately $300 for the part, not including labor. Of course, my machine is no longer covered under the extremely limited manufacturers warranty that only lasts for 12 months, so I am stuck picking up the bill. Once done with all the parts and labor, its cheaper to buy a new washing machine especially because they still wont add a warranty to it after its fixed. I think its absurd that a manufacturers defect isnt continually covered under warranty no matter how old the machine is. Customer service continued to tell me I should have wasted more money on a company that doesnt care about customer satisfaction and purchased an extended warranty originally. Horrible investment! Will never purchase Whirlpool appliances ever again!

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

My NEW Machine Top loader HUGE drum. Have problems with clothes not looking like they’ve even been washed, Spun so hard they are twisted all to heck. And white stuff - my oxy powder maybe? Not dissolved. My old machine was a Kenmore 30 yrs old. Thought I’d be able to trust whirlpool but not sure. Am I missing something in the loading process. Seems to read something bout not Covering the knob on the bottom. Is this true?

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

I bought a new Whirlpool fridge that has been a piece of junk since the day I bought it. The minute the warranty expired. The thing broke down. The corporate service center was a joke. 15 min wait time just to get through. Then a runaround of misinformed referral numbers. Minimum charge $200/30 min just to have a service rep even look at it. And then $100/hour + parts after that. Highway robbery. My doctor doesn’t even charge me that much. I will never buy a piece of junk WP product ever again. Their customer service is rude and non-existent. The company does not stand behind its products. Don’t buy!

Just like hundreds (maybe thousands?) of others who have had the same part failure causing the refrigerator to leak, I had it and was told by my very honest, highly reputable repairman (not the one KA recommended!) that it was a DEFECT. I bought a French Door style #4609730. First, I complained on Twitter and the Social Media folks gave me the runaround. I kept it up and then, filed a complain with the Better Biz Bureau. They sent the complaint to Whirlpool, who owns KA. They gave me the runaround too - UNTIL I TOLD THEM HOW MY LOCAL TV NEWS station was interested in my story (true, I went to them too). CORPORATIONS SHOULD NOT GET AWAY WITH DIRTY BIZ TACTICS!

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just dont let the water come over the wide rubber water guard.