I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

Bought set 12/5/14 at Lowes Tucson. First load came out with shirts looking like theyd been scrubbed with sandpaper. Called Whirlpool & was advised to use higher water level for loads. Then noticed small hole in my favorite shirt. Oh well. Next I found an area in my king sized bottom sheet with several holes and torn fibers. Thought maybe it might be from my toenails, except it wasnt where my feet would be. Finally a pair of capris (just worn twice) found with same type of holes and torn fibers. Dryer also inefficient. Balls up clothes - outside dry; inside wet. Re-run one or two inside wet pieces and they dont dry at all! What kind of technology is this?

We purchase a French door refrigerator model G16SARXXF04 3 years ago with extend warranty and since 7/3/15 stop cooling making ice. Then 3 repair person came each week, 1 week later from the Lowes Warranty Dept. With no solution they replace the main panel, the ice maker. And again 8/14/15 stop working and 4 times I am losing the food. And this last time my husbands medicine which very expensive got damage and cannot use. They are coming again but anytime I take food out to dispose. Couple of day later the refrigerator start cooling so when the repair person comes say cannot do anything because is cooling. They are not giving solution. Call Whirlpool, same. And I am sick and disgusted!!! Dont buy Whirlpool.

17 month old Whirlpool duet washer door lock broke. ($300) repair! Had given my old (13 years) set to daughter when I moved. That set has never had a repair or problem! Why do they keep making things with more bells and whistles we dont need and so cheaply made? Frustrated, annoyed and becoming cynical in middle age.

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

Purchased a new range from Lowes in November. It was delivered in January. Was told upon purchase that there was a one year warranty on the item. After using the item approximately three times, a piece of aluminum foil fell to bottom. It stuck to the bottom and removed some of the porcelain. Bacon grease had spilled into the middle of the oven which caused the oven to warp and also discolor the porcelain. They sent a tech out, who called Whirlpool. Whirlpool told them that it was cosmetic damage and only had a 30-day warranty! They also said I had to contact customer service again, which I did. Customer service said that the tech didnt do what he was told to do and that they would send someone out again. The same tech came out, called Whirlpool again, and was told there is nothing that can be done. I asked to speak to a supervisor because I was unsatisfied with this response. A two-month old oven shouldnt look like it is five years old. I never spoke to a supervisor. The rep just kept telling me that there was a 30-day warranty and that it was stated in my manual. After insisting that I speak with a supervisor, she placed me on hold. After a few minutes came back stating that she is sending my request to another department and that they will call me back in three to four days with their decision. I would not purchase another Whirlpool appliance even if they decide to replace this one, which I sincerely doubt that they will. VERY POOR CUSTOMER SERVICE!

I purchased this machine from Sears on 04/23/2016 and have had nothing but problems and issues with it. It is loud and makes different sounds every time I use it. It has overfilled and underfilled with water a few times, the machine shuts down while washing and I have had to restart the machine. Half the time the clothes come out covered in soap and I have to put them through another rinse cycle. My bedding always has to either go through a second rinse cycle due to being covered in soap or I have to rewash it because it is all packaged together in the fitted sheet and never got washed. During the spin cycle it sounds like it is getting ready launch into outer space and it vibrates excessively. On numerous occasions I have had to untie my clothes as they are tied in knots. There have been times that I had to put the clothes through another spin cycle because the clothes contained too much water. The final straw was last week (03/27/2019). I washed my sheets and they came out bundled up in the fitted sheet full of soap stains and I had to rewash them. When the sheets were done I put the comforter in the wash and started to clean the house. When I went into the laundry room the washer was not running but the wash light was on so I opened the lid and felt the comforter and found it to be dry. I closed the lid and pushed the start button. After a few seconds the washer shifted to rinse without even washing the comforter. When the washer stopped running and the ready light came on I removed the comforter, unplugged the machine, shut off the water, disconnected the water hoses, placed the machine on a dolly and took it to my scrap pile. I could not find any Whirlpool washers with any good reviews so I purchased a Speed Queen with a 5 year parts and labor warranty.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

Smelled strange odor in laundry room area.. Noticed plastic panel to Whirlpool electric water heater controls was melting and immediately closed breaker to the heater.. After inspection of heater control panel, noticed all wiring damaged and burnt causing burning smell.

Bought the model before this just over 2 years. Conveniently it broke just after the warranty expired. I chose not to buy a extended warranty as my last fridge from KitchenAid is over 20 years old and never had a single problem with and still operates like NEW. I can’t say that for my Whirlpool which was very expensive. It has been with an issue within the ice maker for over 8 months. Every computer board has been replaced twice with no fix. Then tried to replace the cooling fan within the ice maker unit seven times. Whirlpool could not find the right part, as the wiring had changed mid model and have no record of when it was changed and what models affected.Certified Whirlpool technician was great and so apologetic. I had taken 7 Mondays off to meet him to only have the wrong part time and time again. Whirlpool support tech line basically said he was wrong, yet I witnessed all visits and my 3 plug fan unit did not match Whirlpools newer part that was 2 plugs. I was not happy missing so much work because Whirlpool is incompetent. Finally my tech ordered a whole new ice maker, including the cooling fan. Lo and behold, Eighth time, parts did not match. He again called Whirlpool tech support and reordered another set one final time. Another Monday to find that this time the parts did fit, but cooling fan still did not work. He called Whirlpool tech support again. They started to trace wires one by one.Whirlpool tech support said it was a bad or broken wire somewhere in the cavity of the fridge buried in insulation and was not replaceable. In other words I have a $3000+ refrigerator that is useless. Whirlpool said they would replace the unit. But when I called, they said since I didnt have an extended warranty, they would prorate it and it’s going to cost me over $1000 of my money to to replace due to a manufacturer wiring defect after only 2 years. What the Heck, I was willing to pay to fix it, but Whirlpool can’t fix it. Don’t buy a Whirlpool product as they are Junk and do not stand behind their BRAND!!! No matter who I talked to, they kept falling back to their word track of it’s my fault I didn’t get an expensive extended warranty, yet they can’t fix a wire they installed incorrectly.Wires don’t just break after 2 years. You get longer warranties for cars for the Love of God. I asked them to just send me the money they were willing to put towards a new Whirlpool fridge, so I could buy a Real Brand that stands behind their products like KitchenAid. Of course the answer was NO. Buyer Beware, don’t buy a Whirlpool anything. Did I mention my Whirlpool certified technician was having a Whirlpool dishwasher issue that Whirlpool can’t fix and that’s his profession. Same type of response. Don’t Buy Whirlpool Products, they are Junk and you will get No support from Whirlpool!!!

Freezer froze up and water runs into refrigerator part. I am 80 years old and have never had any problems with any of my ref (except ice makers) before, but I have never owned a Whirlpool ref before. We have purchased Sears chest type deep freezers without any problems and have been very satisfied with freezers. This frig/freezer is a real bummer.

The Whirlpool microwave stopped working 14 months after purchase. The technician, who was a complete moron, said that he couldn’t find the problem, but took 129 dollars in service fee, which was extortion. Their appliances are ** and so are the ramrods that they hire to service them.

Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

Just bought a Whirlpool stove (WFE540H0ES) from Home Depot. Oven gave off so much heat around the handle that I burned myself opening the door... Tech came out said it wasnt supposed to do that. Called into Whirlpool to get clearance for a replacement and corporate says no to the replacement because that is normal. Thats BS! If that is normal DONT BUY A WHIRLPOOL!! BTW... They are owned by Maytag.

We purchased a Duet from Lowes just a few months ago. Within 2 weeks we had an inoperable machine. After 2 phone calls a service technician came out and looked it over. He had to come back a total of three times to replace the motherboard. That worked for about six weeks and it died again. He came out again and replaced the motherboard again. Fast forward two months and the machine is once again inoperable. When plugged in, it makes an ominous growling sound but nothing else happens. The idiot who designed this thing has no common sense. Its programmed so that it will LOCK on any failure. Not only has every one of these episodes left us with a load of clothes in there getting moldy, you cant even get to the model number or serial numbers; both of which are only visible inside the rim of the machine.So adding insult to injury, your machine is broken, your clothes are in there getting ruined, and YOU CANT EVEN GET TO THE INFORMATION YOU NEED TO SET UP THE SERVICE CALL. If it had only happened once, Id laugh, but this is the third time and its not funny. We bought this machine because it said proudly made in USA. Next time, Ill support the Korean economy and buy a reliable, durable Samsung. The only positive I can offer is that the Whirlpool live chat person was able to set up the service call for me even though I cant get to the relevant data inside the machine. DONT BUY A WHIRLPOOL WASHER. Despite their legacy and US-feel-good associations, the sad truth is that they are poorly engineered and poorly manufactured.

Whirlpool fridge with serial # EL2427127 started on fire. Flame started on own but filled entire basement with electrical fire smoke. All terminals on compressor completely melted off. After researching online, I see Im not the first. Unbelievable.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

Had to return my first 2019 purchase due to refrigerator freezing food and imbalanced top doors. I was unable to get straight answers from Whirlpool and so the mgr at BB gave exchange same problems except door not as off. Cheap product make/model. A class action lawsuit from 2016 has occurred and the company continues to distribute the same issues in their new make/model.

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

Lasted a whole two years, no warranty from Whirlpool. No biggie until I read countless complaints that Whirlpool OTR microwaves dont last. When I was young we had a Whirlpool microwave oven that lasted 15 years. Apparently this one (made in China) is the direction Whirlpool has chosen to take, cheaper products for higher profits.

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

Help? WP Gold double convection wall ovens WOD93EC0AS rated very high by Consumer Reports installed end of February. Monday April 6, fan in top convection oven came on suddenly while oven not on. When I tried setting a baking temperature in top oven to see what was going on, message read This function is not available. After about 15 minutes the fan went off, and I could use the oven. Worked well Tuesday and Wednesday. Oven not used again this week, but this evening, Friday, same thing happened again. Process has been repeated several times with fewer times between fan turn on. Have turned off power to ovens until I can get a repairman. Has anyone else had this experience or know what the problem is. Have been reading about the problems with WP ovens. Wondering if I need in addition to Home Depot Warranty the one from Whirlpool as well. Had Bosch convection ovens for 12 years then self-cleaned and thermostats went out and cannot be replaced because parts no longer made or available through any supplier. Said I would not buy Bosch ovens again because the parts became unavailable even sooner. What a mistake. Apparently self-cleaning element blows a lot of ovens thermostats and/or circuit boards. Loved the ovens and had only one repair after the ovens were one or two years old. The Bosch dishwasher is same age and still working great and usually cant even tell it is on.

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.

We purchased a new Cabrio top loading washer in June of 2011 to replace a Maytag Neptune (thinking at the time that wed gone as low as possible). We didnt abuse the machine. In fact, because it had a tempered glass lid (in a plastic frame), we were careful with the lid on the machine. It broke during a wash cycle. Because its heavy, the lid has spring supports on both sides; these are stronger than the plastic frame and over time the frame will break, rendering the machine inoperable. The discounted price for a new lid is over $200, and Maytag (I mean Whirlpool) tells us that it lasted through the 365 day warranty, so the bill is on us. It may be green when it works, but taking 18 month appliances to the landfill is not very green. And others on the web report say that the lid only lasts a year or so. The ratings scale needs to have negative values. Id give this appliance a -5.

I bought a Whirlpool CABRIO washing machine. I was assured it would do large & bulky. I didnt realize that being so called energy efficient meant that it didnt put enough water in to get my clothes saturated! On large loads or bulky items when I put in my laundry detergent only to find out I had to try to wash them again. Parts of the clothes would still be unwashed & dry after going through a whole cycle! After washing the clothes that did get clean comes out looking like I took them to a stream and washed them on rocks. After taking care of my clothes so they didnt look as old as they were, they are now faded & old looking. I hate this washing machine!

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

Had a Kenmore - I was told it was made by Whirlpool. It did a much better job of preventing wrinkles on no-iron clothing. Also, I liked the dryer shelf for drying pillows, tennis shoes etc. I have been told there is a shelf for mine but has been backordered for months.

I bought a house with Whirlpool appliances and I bought the extended warranty for all the appliances, I started to have issues with the refrigerator almost 4 months ago and still waiting for results, do not buy whirlpool products, every time you call the warranty department be prepared to spend at least one hour waiting for a customer representative. Buy LG or GE instead. These are excellent brands that I have owned in the past.

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.

My Whirlpool Microwave was installed in my new home by the builder. As write this, my microwave is 1 year 2 months old. Just out of warranty. On this day first the turntable wouldnt stop turning with the door open or closed. One hour after this event, the interior light would not turn off. On half hour after this event...the microwave died.

I got a new Whirlpool dishwasher and it is totally unacceptable. Its supposed to be energy efficient and the eco setting, which is supposed to be the most energy efficient, takes 3 1/2 hours and does not do a good job, doesnt dry the dishes. Ive tried all the settings and some take over 4 hours. I have talked to someone at Whirlpool twice and they say thats the way it works. How can anyone put out a product that doesnt work and get away with it? I had my last Whirlpool for over 12 years and it took not even an hour and did a wonderful job.

Im with the rest of the people on here... The only mistake I made was not checking the reviews before purchasing a Whirlpool product. My washing machine is horrible... I dont recommend anyone purchase any Whirlpool products. Its cheap and has already stopped working twice in the last 6 months... I have had a repair man come out twice to replace the door locking mechanism... Not to mention the buttons dont work, they just slide back into the machine... Plus, you have to jump through hoops just to get the machine started the way you like it... If you make a mistake, there goes your whole ** load of laundry, not to mention the water wasted. Hell with Whirlpool - Dont ever buy a whirlpool product as long as you live.

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.

I bought a 38 gal. low boy electric Whirlpool water heater from Lowe’s. It was replaced because of a leak around the upper heating element after only one year. Now, the replacement heater is leaking in the same place, and it has been leaking so long that the electric terminals are rusted, water is standing in the cover plate, and the lining is soaked. I cannot see behind the plate and dont know it until the water finally made its way into the drip pan beneath the heater. When we saw the standing water, we turned off the electricity and shut off the water to it to stop a fire hazard. The warranty is up on my water heater, but my concern is that this could cause someones home to burn.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesnt work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Dont buy this piece of crap.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Looked for the best refrig we could find and it turned out to be a piece of junk! Less than 3 years old, paid 2700$, french doors bottom door freezer. It started making a lot of noise it seem to be coming from freezer. Called Whirlpool, they said to clean coils. We wanted a repair company to come out. They set an appointment for next Tuesday between 12pm and 5pm. Said ok.Was making so much noise, and no longer freezing everything so call said company. Lady was very rude, and said they would not be out on Tuesday but sometime the following week. This would not work for us so called another repair shop, said they would be out. They were here before 6pm. Found out that they have been having this problem, had same type of call already this week. Repair for this problem would be over $1100.00. No thank you! Would just as soon junk this appliance. So very sorry we wasted our money on this.

Light bulb went out in the freezer. Come to find it is a led cluster with a circuit board only cost $30 to $100. Engineer should be fired. What is the reason to take simple bulb and custom bastardize into an expensive hybrid. Greed.

WHIRLPOOL WTW5000DWO WASHING MACHINE TOP LOADING 2014 MODEL - I purchased this above model at Lowes of Hagerstown MD. The first problem I had with the washing machine was the spin cycle did not wring out the clothes. The second problem was the spin cycle caused the washer to start walking. The washer was leveled prior to washing the clothes also water was still running into the washer after it cycled off. I call Lowes the next day and told them my problems and they replaced the unit with the same model. The delivery came and I hooked up the washer and placed a few items in the washer and allowed it to cycle through. The washer did the same thing all over again. It did not spin the clothes out and the water continued to pour in the washer. And spun out of balance. I contacted Lowes and advised them I was having the same problem. I also told them my cousin had the same model and they were also having the same problem. Lowes offered to replace the unit with a different model so I selected Samsung washing machine and I have it scheduled for delivery tomorrow. Also I wanted to let you know that the price difference was 100 Dollars more for the Samsung and Lowes told me that I would have to pay the difference. I told them I have been inconvenienced twice and I will not pay the difference, they then call in the store manager and he override the difference. Lowes of Hagerstown will try their best to make it right, its sad that the mfg will not bring a product to the market that will do what it is advertised. The federal and state government should fine these companies and replace the defective models when reported. Do it right the first time and you wont have a repeat of the same problems. Also not use the consumer as a guinea pig to try out new products.

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturers one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)December 31, 2017: One year and one month after delivery, the unit stopped cooling completely. My local appliance store where I purchased sent out a tech and took it into the shop for diagnosis. They found the sealed system was kaput. Couldn’t get the temp below 67 degrees. My dealer was great and sent out a loaner after a week, and for almost 7 weeks they argued for a replacement with NSI Protection Plus. Finally on February 8, 2018, they threatened to take them to court and they paid $15 less than my purchase price. I’m out $189 for the “warranty,” $188.48 sales tax and $89.95 delivery. And I have to go buy another refrigerator. It won’t be a Whirlpool.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

I bought a Whirlpool fridge. On the 2/29, I called service for Whirlpool on 3/2. No one was able to come out until 3/5. So, I had the inconvenience of food being stored, time away from work, and food spoilage. The fridge was fixed and worked until I wake up today (not even a week) and the freezer is thawing out yet again. Again, I removed food and there’s more spoilage. I’m waiting for service to arrive some time today. I called Whirlpool and there is no compensation of any kind. I’m never buying a Whirlpool product again.

I love my glass top stove and glad I purchased it, so much easier to clean, I think they should all be made self-clean on any stove, I did not notice that some dont come with it and some dont. Remember not to start cleaning the top of the stove until you can touch it with your hand.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet. I then proceeded to pour a pail of water in to get all the clothes wet. When I started it back up, it drained some of the water and I still had the problem. So now I get all the clothes wet in the sink before I put them in the washer. It’s amazing how clean they got and they didn’t have the body odors either. I think this machine would be fine if it could be reprogrammed to add more water for cycles. I know that would change the “Energy Star” but this water saving idea is bogus if we have to rewash and add more water to the cycles. At this point I will be looking for a new machine that doesn’t have the energy star but allows me to adjust the water myself. I do not trust these machines anymore.

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

Special features eg changing HE detergent conc. ratio for auto add feature in Load and Go is impossible to find, extra rinse doesnt work. No extra spin which would be useful for bulky loads. But preset cycles work fine and machine has very low vibration a big plus.

My model # is WTW4800BQO. Purchased 05/20/14 and, under warranty, had repair come several times and they finally supposedly replaced the brain of machine and said nothing further could be done. So all this time I operate the machine manually - timing everything from wash to spin. On all cycles I have to manually - actually turn off machine when first wash is completed and reset to rinse and spin otherwise it only partially fills and drops the water right away on the 1st rinse (besides also dropping water on 2nd rinse). Also I came home one day, after completing a wash load earlier, and found the machine filling up with water automatically so now I always have to be sure the machine is unplugged when washing is completed.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

We purchased a Frigidaire Professional (340l model dlx, carbon number 91706983//11344/09) on the 15th of May 2009. We complained more than five times. Every time the service man came, he said everythings right. My fridge is not working properly. If it is not possible by company to make my fridge work properly, we now have no option but to go to court for justice.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

I bought a house and for the first time in my life, I was able to afford and buy all new Whirlpool appliances at Sears. I worked so hard all my life and was so happy I could get new appliances when I was almost 50 years old. Up until then, I could only afford to get used appliances. Even then I had to finance them with a credit card, only to be so sad and disappointed. They are without a doubt the ** junk I have ever had. I wish I could have all my old appliances back. My new Whirlpool flat top oven burns everything and has ruined all my pots and pans. I do canning every year and it has ruined my very old and heavy pressure cookers. Even when you turn the heat all the way to low, it burns everything. I called the manufacturer and they say they do not have to disclose that it will ruin your pressure cookers or burn everything. I am very angry I bought any Whirlpool appliances. I also got a new washer and dryer; they are junk too. They dont clean my clothes like my old washer and everything is so wrinkled up when it comes out of the dryer. I need to iron everything. I have never seen anything like it. I also bought a Whirlpool hot water tank that has now gone out 2 times in 5 years because the thermostat burns out. I pray it doesnt burn my house down one of these days. One of the times it went out, I was about 10 feet away from it and it literally blew up and about gave me a heart attack. It was so loud and scared the bejezzers out of me. Whirlpool, you suck. I have told everyone I can tell how much junk your appliances are. Your company should have to be accountable for selling people such **! I would sure like to be paid not only for the cost of these junky appliances but also all my quality pressure cookers, ruined clothes and distress this has caused me. They have no consequences. They have gotten away with ripping people off and giving a lot of us tons of stress, stress, stress, and anxiety, not to mention all the financial cost. Thanks, Whirlpool, you piece of junk! I think if I had not worked so hard to finally get what I thought at the time were high quality new appliances, I wouldnt be so affected but I dont have the money now to get new quality appliances. Whirlpool took my hard earned money for their junk.

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

This refrigerator is only days old and I realize the mistake that was made in buying it- it is far too noisy! When it is running I can hear it in my basement- sounds like a car in my driveway idling with no muffler!!! And when it stops running, it gurgles loudly for 10-15 seconds. Dont even start on the door being hard to pull open after the door was recently opened.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

The lid stopped locking just over one year after I purchased a Whirlpool Cabrio top load washer, which disabled the washer from washing. After investigating, it seems the electronic control board needs to be replaced, which will cost $400 just for the part. I have a large family, including a disabled child, and a washing machine is mandatory necessity that I cant afford to replace after only one year.

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

I purchased a Cabrio top-loading high efficiency low water washer thinking I was doing something for the environment by saving on water and electricity. After about a month, I noticed that my clothes especially those with stretchable fabric were getting larger. My husband kept telling me I was imagining it. Then the clothes would get all tangled especially the pants with ties on the waistband. At the end of the cycle, the clothes are stuck on the sides of the washer and I have to pull them apart. Even after drying, I have to iron everything even my pillowcases which look like they have shrunk they are so wrinkled. I recently bought some 100% cotton outfits and they are even more wrinkled and are starting to lose their shape. I am now noticing that the stains on the clothing are not coming out even when I use a spot remover and put them through a second time.Now I started to notice an odor coming from the machine and my towels and wash clothes have a sour smell. I paid $600 for this machine and after reading the reviews, I just want to replace it. I am now waiting for it to break down. My husband kept insisting I must be doing something wrong. When it goes into the spin cycle, it bounces all around and I have to push it back in place when it is done. I do not think the clothes are getting rinsed enough so now I put them through a second rinse and always put it on low spin. It doesnt see to matter, it sounds like a rocket ready to take off. Is it even worth it to go back to Lowes where I buy all my appliances?

My old dishwasher washed much better than this one. For one thing, I do not think having the silverware basket in the door is a hindrance more than anything. For one thing, the silverware does not always get clean. Even some of the dishes do not get clean. I think the engineering of the dishwasher is poor. When you pull the bottom rack out to put more dirty dishes in, it gets caught on the silverware that are in the silverware basket in the door. Makes it very difficult to get the bottom rack out or in. I have no gripe on the size of the dishwasher. I would just like it to wash the dishes and silverware clean. The appearance of the dishwasher is good but that doesnt clean the dishes. I am more than satisfied with the appearance of it. I do like the buttons being at the top of the dishwasher so that a person cannot bump them when it is running. I just think the design of it could have been much better. My other dishwasher had the silverware basket inside on the bottom rack and I really liked that and if I ever buy another dishwasher, I would make sure that it is inside the dishwasher. I dont believe that Whirlpool is the company it used to be. I have an oven that has been nothing but a problem for me and it is a self-cleaning oven but I cant even use the self-cleaning feature because it blows something in it and it doesnt get hot and clean it. Have had it fixed twice and the company that sold it to us will not even talk to us about it. Im not sure that I would buy another Whirlpool appliance of any kind again.

What a horrible machine! From the day that it was installed not one time it gave me good cleaning. I spent so much money servicing it. Costed me over $700! I am done putting money into it! I am washing by hand! If you want a dishwasher where you can hand wash and God forbid your rinse with the machine (you will have to rewash everything) then this is the machine for you!

We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

Our 3 1/2 year old dishwasher is falling apart. First the left slider broke on the top rack. We ordered a replacement part ($74) and when ready to install, discovered the right rack was also falling apart. At that same moment, the rollers fell off the bottom rack! It seems the plastic parts cannot tolerate the heat in this dishwasher (just a guess). We’ve returned the new replacement part and are shopping for a new dishwasher. It will not be anything from the Whirlpool line!

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

My husband and I have been loyal Whirlpool consumers for over thirty years. When it came time to purchase a new refrigerator, we purchased the GC3SHAXVY00 model. It was quite expensive but we decided to splurge. This was the worst mistake. Let me also state that we have had the refrigerator now for maybe 5 years. Within the first 6 months, the door that is the central operating system for the appliance went out. The appliance was still under warranty at that time, so Whirlpool ordered a new door. The technician replaced the door and left. However, within 15 minutes of the new door being replaced, the entire refrigerator began to shut down, not just the freezer. Fortunately, we had the techs cell and we called him and he came back and put the old door on until he could order another new door. That made three doors in the first 6 months of us owning the appliance. Then, the ice maker started freezing up. We were told just to defrost the ice maker once a month, that this was a problem the company was experiencing with this 500-dollar refrigerator. Then, the water line started freezing so we would have to leave the freezer door open for about half an hour every week to get the line to thaw so that we could get the water to come out of the dispenser. Now, the ice maker has quit completely. Are we going to call a whirlpool tech? NO, what for?This refrigerator has been a true lemon from day one. I have three more Whirlpool appliances that have broken down within 6 weeks of purchasing them. It was time to replace our appliances so we thought we would support our local economy by purchasing Whirlpool. To say the least, that will never happen again. I will be replacing all my appliances with LG from this day forward.

My Whirpool refrigerator model # WRF990SLAM01 was 14 months old (2 months past the new product warranty) when we started having issues with multiple areas. The ice machine stopped making ice and started dripping from the dispenser and the freezer stopped freezing food. I called and was told to purchase an extended warranty which cost me $375.00. The service tech has been to my house 12 times over the last 9 months. They have replaced multiple parts and even started replacing parts a second time. I was instructed by the service tech to call and request a replacement fridge. Whirlpool customer service told me that it would have to be considered a lemon before they replaced the product. I was told that would require each component to be replaced 3 times. I would need to take off work 27 more times for the repairs!!! The service tech came out one more time and he said there was nothing else he could do. I called again to complain and even wrote to Whirlpool corporation (though they never called me back at my request). After much complaining, which I do not normally do, they have decided to replace the unit. BUT I have to pay and additional $476.29 for them to replace this unit!!! I feel like I was totally raked over the coals from this company. I will never buy another Whirlpool product again and I recommend you do not either.

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

Whirlpool oven aqua lift - This oven is the worst in the world. I cant even imagine cooking a turkey in it. After cooking a pizza it took four cleanings and a lot of scrubbing. Self cleaning --- not, you clean and clean and clean. I have had ovens that were not self cleaning and easier to clean than this. Do not buy. And Lowes is no help at all. Run as fast as you can.

The dishwasher performs well but it is a little loud. The salesperson said that if I had purchased the model with a stainless steel tub, it would not run as loud.

My Whirlpool has all basic features and works for household jobs. It is extremely useful for routines like towels and clothing. It also works gently enough to launder curtains and goose downquilts. Operations are very simple and the controls make it very simple.

Front load washer Whirlpool Model# WFW9400SW02, only had this machine for about five years and the main interface control board has gone bad. This part cost 1/2 as much as buying a new machine. My parents had the same washing machine for almost 30 years and no problems. Whats wrong with this picture?

Whirlpool Cabrio Platinum Option - Very stylish. Well built - very solid and heavy constructions. Full features from quick wash to sanitary wash, very energy efficient, steam setting on dryer for touch-ups. Quick loads, etc. We were looking for a washer and dryer set that would accommodate large quilts and blankets and still have the flexibility to handle small and delicate loads, and be energy efficient. The Whirlpool Cabrio Platinum Option is solidly built and very sturdy. It handles small and large loads and is very energy efficient. Both the washer and dryer handle sheets and pillowcases without a problem. Wed recommend them to anyone.

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.

I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.

This dishwasher, compared to my old one, is very quiet but does a very poor job of cleaning. I now have to prerinse most all items. The silverware rack leaves many dirty items such as peanut butter off a knife. I probably waste more water on prerinse than what is saved by the washer.

We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

I have had a plumbing company work on my Whirlpool water heater three times in the last two months. On the third visit, he told me all the problems customers have had with Whirlpool water heaters. I decided to call Whirlpool for warranty purposes. The unit is three years old. I was told that it was the gas valve, and I was given a free one from Lowes. After installing the new valve, it still did not work properly. After troubleshooting with a technician, I was told it was the orifice. I have had to do all the labor myself, and I dont know how long this is going to go on. I have heard Whirlpool will continue to give you the runaround (from the plumbing company and Lowes salesmen) and will continue to give you the runaround and not replace the unit. They are wearing me down. I have been without hot water for three weeks with no end in sight. I am ready to give up and just buy another water heater but certainly not a Whirlpool.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.