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Buy Whirlpool Refrigerator WRT316SFDB
29 Inch Black Top Freezer Refrigerator, in Black
Find big savings on Whirlpool Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Whirlpool 29 Inch Freestanding Top Freezer Refrigerator with 16 cu. ft. Total Capacity, 3 Glass Shelves, 4.03 cu. ft. Freezer Capacity, Right Hinge with Reversible Doors, Crisper Drawer, Automatic Defrost, Flexi-Slide Bin, Frameless Glass Shelves in Black
Manufacturer: Whirlpool
MODEL: WRT316SFDB
MSRP: $779.90
Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,
Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,
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Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,
Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,
Buy Whirlpool Refrigerator WRT316SFDB
Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.
This washer has been a lemon since the day we bought it. Always leaves marks all over dark clothes. Had to have a part replaced before we owned it a year & repairman from the company said they have to replace that same part every time they go out so they carry them on the truck. Latch broke after owning it for less than 2 years & now it no longer spins water out of clothes. All this & we havent even owned it 3 years. I had a GE washer for years when I first got married & had children. Never had problems like this. Paid it off on Monday & on Friday it became a piece of junk. How is Whirlpool getting away with this misrepresentation? I dont even see how they can call it a washer.
Not completely happy with my purchase of the Whirlpool Gold Series refrigerator I just paid off this month. Have had the refrigerator for one year. To be as large as it is, it really doesnt seem to be able to hold that much food. The refrigerator is on the top and the freezer is on the bottom. We began having issues with the ice in the ice maker becoming frozen together and forming clumps of ice. The ice felt damp to the touch rather than feeling completely frozen. We called the manufacturer and they said to be sure the vents in the freezer section were not blocked by food. So you have to be sure to load the freezer so that food doesnt block the vents. Additionally, when filling your glass with ice from the door, unless you are EXTREMELY careful, all of the ice will not go into the glass but spill out onto the floor. Weve had the refrigerator for one year and I still have ice coming out that doesnt make it into the glass. It is not user friendly at all. One last thing - the refrigerator has double doors and to get to the section of the middle pull out drawer, you have to open both of the double doors, letting out a lot of the cold air. For the expense of this particular refrigerator I would not recommend purchasing it. My last refrigerator was a Whirlpool as well. It lasted 17 years and I was very happy with it. This Gold Series was supposed to be a step up, but I feel it was a step down.
I have always had Whirlpool Everything - not anymore!!!! I purchased a water saver washer that I am very unhappy with - it does not get the clothes clean. I have to put it on an extra rinse (water saver?) to get the soap out. I use the Tide for HE washers. I cannot wash a large load in it - directions say I can. Anything too heavy or bulky will not spin out well. Will bounce all over the place. From now on I will switch to another brand. They push so hard to buy a warranty because they know you will have trouble! Should have read the reviews!!
Whirlpool - good price for pair. I have had this pair for over 10 years and they work good and are reliable even though they were not the top of the line models. Large capacity is a must - energy efficient is also a must. Discounts are nice to get but if not available I will go with a name brand. I want a washer with an agitator not one of the new ones that dont have one. Reliability is the most important factor so repairs are not needed. I want a full size washer with several cycles and all cycles have a cold rinse to save energy. Having a center agitator is a must - cant stand the newer ones.
I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and Im having a lot of problems with the freezer and the ice maker isnt working at all. Ive been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people dont buy fridges from Whirlpool and dont waste your money.
For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.
Heats up fast. Easy to operate, Love how everything cooks evenly. Its about the best oven and range Ive ever had. If you are looking for a range and oven that is one of the best. If not the best try it. You wont regret it.
We purchased a Whirlpool Gold Series dishwasher from Lowes approximately 2 years ago. Serial P32105232. We noticed a dark stain coming up in the hardwood floor. It was a water leak from the dishwasher appears to be from seal when water cycle leaves unit. This has caused over 70k damage to our home. Ruined entire hardwood floor kitchen cabinets warped so all need replaced. Our insurance company has made a disaster after owning home 10 years. Custom cabinets that match the laundry room as well. No to mention. The jackhammer used to bust up 800 sq foot of flooring and the concrete dust in our entire home. Please advise recourse.
I purchased a range and refrigerator from Whirlpool and have had nothing but problems with them ever since. Ive only had the range for years and (2) of the top burners are no longer working. Again, the refrigerator is only 5 years old and its handle has broken 5 times. I have needed to replace the handle every year that Ive owned the refrigerator. Whirlpool only offered a (1) years warranty for these faulty appliances and then immediately started to bug me about purchasing an extended warranty. I guess they knew that their junk would hold up, so they started pushing a warranty. Finally, their customer service while apologetic, are very robotic and appeared to have heard my complaint before. So, SAVE YOURSELF SOME AGGRAVATION AND PURCHASE ANOTHER BRAND. For if you dont heed my warning just know that youve been warned.
I’ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn’t skipped a beat!
This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.
We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.
Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.
We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.
I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conns for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. Im having to run the clothing thru 2 cycles. Back to the washer. It shreds my towels. Ive read where other consumers have had this same problem. These are expensive towels. So, only 7 yrs. into ownership and I am replacing this junk with the old school washer/dryer. Unlike the Cabrio washer, I will have a washer with an agitator that will actually clean my clothing. Whirlpool manufactures trash and the Cabrio duo was the worse purchase I have ever made. Do not purchase Whirlpool and definitely do not purchase Cabrio.
I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.
I bought a complete kitchen set of the Whirlpool Gold Series Appliance from Brand-Smart in 2/2013. The first problem I had was the compressor on the refrigerator. It started making a noise & stopped cooling in 04/2014. I called Whirlpool and they said there was only a year warranty on parts and service. I was not notified that I could get an ext. warranty. Therefore I will have to pay for the repair. I called a service tech out and he said I needed a new compressor, total cost 255.00. Then in 11/2014 it started making the same noise & stopped cooling another $255.00. Now its doing the same thing. It needs another compressor, will cost me $255.00 more! A total of $765.00!! And I have only had the refrigerator 2 years 2/2015.
Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.
I received this Email from the Whirlpool Director of Consumer Care to evaluate my experience with their customer service department. I filled out the survey over a week ago including a complete documentation of my problems and have not even received an acknowledgment of the survey or promise to look into my problems.In the last 7 months I have experienced problems with 2 Whirlpool major appliances which both appear to be unrepairable and which have been unsuccessfully brought to the attention of your customer support group. In March a fridge and in October a clothes washer. Both were high end products roughly 3 to 4 years old. I did not have an extended warranty with the fridge so I dealt directly with the customer support group. However I was covered by warranty with the washer and your distributor Bad Boy have been making the calls on my behalf but have been just as disappointed to date as I was.Both cases were very similar. In both cases the repairman came out within a few days and promised to return the following week with the broken part but I have never heard from either one of them EVER. In the case of the fridge I was told to defrost it the day before the promised repair date and lost all the food $$$. At this stage a number of calls went out from me to Whirlpool for the fridge and from Bad Boy for the washer and eventually we both got a new delivery date of roughly one month. Both times the date passed with no shows and no call backs. Repeated calls later to the customer service group, with promises of EXPEDITING the delivery, the fridge part delivery date was extended to 3 months so we had no choice but to buy a new fridge. As for the washer, Bad Boy even had an unsuccessful face to face meeting with your representatives and we have had no word back or expected delivery dates well into the third month.I HAVE NO IDEA WHAT TO DO? I have made so many calls with so few call backs and no clue what to expect or when? Your representatives use the word expedite with no idea what the word means. At the suggestion of one of your representatives I even called one of your distributors Sears to see if they had the part. Their Canadian head office is in the Philippines and they said they had the same problem with Whirlpool. Twice I tried to talk with your representatives supervisor and both times were unsuccessful.In a world of computers where it should take seconds to find inventory parts and expediting packages usually refers to next day delivery, the fact Whirlpool requires months is unbelievable. The only explanations I can come up with is 1- You dont make parts for your appliances. 2- New appliances are made so poorly all parts are gone. 3- You could not care less about your customers. 4- You dont own a computer. Most of our appliances are Whirlpool because we thought you had a good reputation. We had to purchase a new fridge and still have had no word on the washer?
I have a Whirlpool cabrio washer (Model: wtw6300 Serial Number: CT3573525) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. At the beginning, I didnt care because I had warranty with BrandsMart. I had to call at least four times. But now, I bought the automatic control and it didnt work. For two days, I was trying to balance this machine but it is impossible since the beginning.I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool. Two of the gas burners of my Whirlpool kitchen, after two years of use, are no longer working. I will definitely contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!
This Maytag dishwasher is awful. The parent company is Whirlpool and their customer service is as bad as their products. I bought this dishwasher and less than a week later the pump isnt working and stagnant water is sitting in the machine. It took Whirlpool 3 weeks to replace the machine and they sent over another defective machine. This time it lasted less than 2 days. The Whirlpool customer reps are rude and vindictive and antagonize the customer with their lack of service. Called corporate office with no help from Cust. Service and was told to leave a message with the operator and await a callback. With this fiasco I wouldnt buy another Whirlpool or Maytag product again. BTW. Im still awaiting my callback from the corporate office... Im not holding my breath. I called the company that I bought the dishwasher from to see if they can help me unload this machine and get a different brand...
Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.
Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!
Within six months of moving into our new condo, the microwave started making noises like something was loose - like a fan or something - it would sound as if something was catching and would be quiet and then begin making noise. Mostly noisy but once in a while quiet performance. In talking with adjacent condo owner, he said his had just started making the same noise. Asked some of the other neighbors; many said the same thing. Some had theirs repaired; others were ignoring. We had all moved in within a few months of each other in our Phase of completion.Called Decker and Sons where microwave purchased; they said Too bad. Call Whirlpool direct. I did. Was told I could pay to have repaired through a service company. When I said several residents had been having the same problem and it would seem a recall should be made, I was told that 250 similar complaints had to be received before a recall would be considered. If I could find that many, I should contact Whirlpool. Well, that was obviously not possible. My next door neighbor had his repaired before he sold his unit; the new owner recently said she had just replaced the Whirlpool stove because of the poor oven performance (which I have also experienced even though I ungraded) and microwave due to the noise it made. I have also learned that three other neighbors paid over $100 each to have their microwaves fixed over the last few years. I have just continued to use mine. Today an error message came up but a motor noise continued. Came to my computer to check on Error Message meaning and found this site and registering complaint for an obviously poorly constructed/engineered microwave. Obviously, Whirlpool does not care or listen. I will not buy another Whirlpool appliance! I will do my best to warn anyone purchasing appliances to not buy Whirlpool. Had the company admitted poor quality, no problem, as a production problem can occur but to knowingly disregard and ignore is inexcusable.
We purchased a Cabrio top loading washer (WTW6400SW2) and a Cabrio dryer (WGD6200SW1) in 2007. From day one the washer has tied clothes in knots, never cleaned the clothes properly, and sputters the detergent and bleach unevenly. The fabric softener dispenser clogs up too, rendering it useless. The knotting of the clothes leaves them so tightly wrinkled they come out of the dryer very wrinkled. The water level, determined by the washers self-sensor that weighs each load, does not fully submerge the clothes. The manual says this is normal operation for this model and that it will not affect the cleaning process. Wrong. The small agitator is insufficient to clean the clothes but does a wonderful job of twisting them in long, tight knots. I want to kick myself every time I walk past the washer for paying so much money for such a poorly designed washer. I was very sick when they were first delivered and wasnt able to do much laundry. By the time I was well enough to do more with it, I noticed the clothes werent getting clean and were actually being damaged by the washers process thanks to uneven detergent distribution/spotting from the clothes sitting above the water level, and being poorly agitated and rinsed. Before I knew it, my warranty had expired. It was a very hectic year. Ive been very sick. We purchased it from Lowe’s. I had their techs out a time or two to check it in the beginning, but they always smoothed it over with some waffy, generic explanation. Eventually, I was past my 30-day trial period. I was on my own with Whirlpool, whod refer me to the manual and make me feel like I just had to get used to the new technology of the self-sensoring washer. Ive read that Whirlpool is aware of this issue and doing nothing. Ive read other complaints that describe the same problems I have and its obvious this is a design flaw. I appreciate these posts because I least I dont feel like Im insane anymore. No, just horribly ripped off by Whirlpool.
We purchased this Gold Series Whirlpool Dishwasher about 4 years ago. It worked very well up until April of this year. At that time, the main pump stopped working and it has to be replaced. There are just two of us in the household so the dishwasher was only used 2 or 3 times a week. We also kept it very clean with no build up. The gasket around the soap dispenser came out and one of the wheels fell off of the bottom rack. We just feel that 3 1/2 years is too soon for a major appliance to stop working and fall apart, especially given the light usage.
Overall, I am happy with my Cabrio BUT we purchased a Whirlpool WTW7000DW0 Cabrio top loading washer w/ electronic touch panel in May 2016. We experienced water hammer from day one. I finally had enough yesterday and knowing that the plumbing could be suffering (15 year old condo), purchased 2 Sioux Chief MiniRester, Model 660-H arresters (Lowes at $9.99 each) and had a plumber install them today. I could have but am nursing a fractured rib. Long story short, they work perfectly. There is NO indication elsewhere in the unit that water is even entering the tub unless youre standing right beside it.Ive been told that hammer problems exist in ALL high efficiency washers, all are prone to this problem. I was also told by a Whirlpool support person that the Cabrio is a Samsung design and the pulsing of supply water off and on, over and over is normal operation. If I had been informed when purchasing that hammer is a common problem, I would have installed arresters from the get-go. At the very least, manufacturers should include arresters as a part of the sale; installers should make sure that every new installation includes arresters. All told, I am out just under $200.00 for new technology that really could have been engineered out in the beginning.
The duet washer is just over one year old and started showing F25 code on screen. It had been making a really loud noise in the spin cycle. Last week, a really loud noise and then the loads wouldnt be spun. There was a puddle of water on the floor near the machine. We had a repairman out today and he stated that theyre repairing these machines all the time. He stated it was the bearing and that theyd been told that Whirlpool had installed bad bearing from a different supplier. I called the Whirlpool experience and after 4 minutes and 19 seconds, I actually spoke with a service rep. She said since my machine is less than one month over the one year warranty, Id have to call the extended warranty people. I asked for a supervisor and after 2 minutes and 38 seconds, she came in line and wouldnt budge from her story. They also stated that there are no service issues with this model washer. Extremely poor attitude and Whirlpool is doing everyone, whoever purchased a duet washer, a terrible job on these washers. At least, Ive now found out that there are a lot of other folks out there with the same problem. We need to get some attorneys to start a class action just like the mold/smell customers did already. Sad, sad day for Whirlpool as Id been a customer all my life.
The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.
After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?
My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-16. Which I purchased from Lowes in August of 2015. Called the service company that I have my extended warranty with. They came out on 2-1-16. They did not have the part I needed in stock. It had to be ordered by the manufacturer. Sadly, I am still waiting and have been told it might come in on 3-29-16. Every time I call it gets pushed out another two weeks. This is really ridiculous. All the money I have spend at the laundromat I could have had a different source come out to fix. Which I still may do. I will never purchase another Whirlpool appliance again and certainly will NOT recommend. I am 65 years old and have a hard time dealing with the laundromat. If they get this part in by 3-29-16 it will have taken them two months. So sad.
Sad that I have to file this review! After reading multiple other reviews on all brands available to American citizens, I have come to the realization that cheap labor and materials are creating massive appliance garbage in our country as well as financial rip off for us all. It needs to STOP! What has happened to doing things right!! What company is going to be the first to produce good refrigerators! Paid over $2000 for my side by side and it is only 5 years old and has a freon leak that cant be fixed. Repairman said will have to buy a new refrigerator. Pathetic!! Cheap manufacturing in foreign countries is killing our economy and our household finances. Be prepared to buy NOTHING that works! Yeah, thats what I work hard for and look forward to. Americans better wake up.
Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!
I call in to Customer Service to get someone to fix my washing machine because it wasnt working and when I called, I forgot to have my washing machine serial number at hand. The person on the other side told me that she cant wait for me to get the serial number more than 2 minutes and I ask myself, if they cant wait for me more than 2 minutes to get my serial number, then why should I wait a week to have someone fix my washing machine?
Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.
I replaced my hot water heater after 22 years and no problems. We got a 50 gal. gas heater from Lowe’s in 6/2008. In 1/2012, we had no pilot light and an alarm on high temp sensor. Whirlpool sent a new sensor and control valve to replace the bad unit. Here we go again, on 3/2013 - same parts same problems. We now have the cost again to have the parts installed for the second time. I have spent 1/2 the cost to have the parts put in than the cost for the heater. I will never pay for any Whirlpool product again. They are plain junk!
We have a new home with a Whirlpool gold refrigerator that has been fixed twice in 3 years for not cooling adequately (over 45 degrees), a dishwasher that the mother board has gone out twice with 3 different service calls (repairman recommended trashing and buying a new one), microwave that is rusted out on inside door below glass, and washer with horrid smell if you dont wash with bleach weekly and dryer whose sensor doesnt sense anymore after 2 service calls!!! I cannot believe the poor customer service and lack of responsibility the company has taken on these not inexpensive products!! Like others on this post they will not acknowledge problems and tell me I should have bought extended warranty. I am so angry - there should be some sort of law that allows recourse for such bad behavior!
After having our refrigerator for a few months we noticed rust on every stainless steel panel on the front of the unit (6). After customer service sent a technician to look at the unit nothing more was done. I was just told to try and scrub the rust off.
Bought this washer 5 days ago!!!! Broke after 4 loads of laundry. Store manager says they will deliver new washer. ERROR CODE LD LONG DRAIN and heavy duty humming sound. Unplugged washer to prevent further damage to washer and reduce risk of electrical fire in home. Consumer affairs wants me to rate my experience - rate my experience on what? Ill give 4 stars dissatisfied here, but field wont let me go more than 2 stars. If its this website they want me to rate I give 2 stars dissatisfied, as for the washer, dole out 7 Benjamins for a product that dont work and you tell me!
I need to start by saying I or we, my wife and I are both disabled - her with a head injury and a prosthetic leg and walks with a cane and myself well Im stuck in a wheelchair, this makes grocery shopping more of a chore for us than most people and putting things away is part two for this chore. I figured Id buy the biggest, best (LOL) refrigerator Whirlpool had to offer, so I could do our grocery shopping once a month and have a place for everything and the fridge being so big would be capable of holding a months worth of food. It performs that function very well!The problem began when I purchased this wonderful piece of quality craftsmanship (cough) at Lowes in Denton Texas on 6/19/13. While one delivery guy stood on my sidewalk talking to me, we watched the one other guy bringing my rather large brand new Whirlpool refrigerator up the driveway with a regular (not an appliance) dolly. After getting to the end of the driveway and having to go through the front yard to get to the sidewalk, the monster fridge started leaning and eventually ended up on its side in the front yard, needless to say I was a little concerned about damage. They continued to get it in the house after providing me a nice gouge in the door frame before realizing it may be best to take the front door off before entry. So after getting it to the kitchen and removing the box we noticed the left door was way out of whack, so the delivery guy called his boss and we all agreed I needed a new refrigerator. A week later my second new refrigerator was delivered, no box around this one but it made it all the way into the kitchen without a hitch or any more scraps in the front door frame.Three months of dealing with water running down from the ice maker into the door storage areas I made my first service call, the guy said Whirlpool doesnt always put the correct thickness of gasket between the ice machine door and the ice bucket. He ordered gaskets and installed them the next week. Water continued to run down the door from the ice bucket to the shelf storage. 5/14/14 I called for another problem. The refrigerator seems to be running all the time, and there was a fan starting and stopping continuously as well. This was Miles Appliance - he seen the water running down the door and squirted a tube of sealer in the ice machine, replaced the little plastic fan and said that should fix it! I let the Whirlpool service scheduler talk me into the extended warranty since my one year warranty was about to expire so I bit and bought the warranty. 7/18/14 the fridge had a new sound going on for the last few days and still seems to be running all the time. I called for another warrant service, this time I drew In Home Appliance Repair. After waiting three days a guy comes out, verifies the fridge isnt cooling properly and tells me to unplug it for three days, so the ice ball that has formed somewhere can melt, that the noise I was hearing was a fan rubbing against the ice ball. So three more days go by and I plug in the fridge. Two days later the freezer has only cooled to 50 degrees. I called In Home Appliance Repair and they told me Id have to call into Assurant to make another service ticket, which I did. It takes two to three days for service tickets to get processes. After the second day, I called McNiels in Denton to see when I was going to receive my service, they didnt have a ticket for me. I told them Assurant said they would be providing my warranty service. McNiels told me they only service what they sell! I called Assurant back, they turned it over the scheduling gods. Three days later they set me up with a repairman 45 miles away. After waiting on him for four days he says he just doesnt have time to come by and pick up my refrigerator to take to his shop. I call Assurant again and am told its being turned over to the scheduling gods again. Three more days go by and they set me back up with In Home Appliance Repair. I call and they tell me they will be out on July 7 2014. The evening of July 6, 2014 In Home Appliance Repair calls and tells me theyve decided since the defrosting didnt fix the problem two weeks ago it was a system failure and they dont do that type of repair, they would call Assurant for a different service provider. I call Assurant to see whats up, they tell me A&E Factory will be out on July 13,2014. Now nearing a month WITHOUT a refrigerator and still not knowing how long its going to take to fix the problem! If Whirlpool is trusting Assurant to provide extended warranty service then thats exactly what they should be doing, it certainly isnt my fault they cant get service people out in a timely manner to resolve appliance issues. Its not like being without a stove or microwave - this is a refrigerator!!! This is the poorest service I have ever received from Whirlpool and Ive been a faithful Whirlpool customer for many years. In my opinion they should bring me a new fridge, haul this piece of crap to the nearest dump and be done with it! And after reading some of these posts there are lots of people that feel the same way about their appliances. This type of Customer Service needs to STOP, $2700.00 for a refrigerator and have to deal with crap like this is crazy!!!
I HATE this washer!!! Did I say hate this washer? YES. Do not buy it. Delicate cycle. Ha ha ha. NO!!! Good thing Im retired because I need to check it every 5 min to see if its getting clothes wet or untangle a mess. I find I use the rinse and spin cycle once with a little soap and run it again to rinse. A lot of extra work. Sheets washed in the deep water cycle turn into a giant twisted mess if you dont stop machine and untangle everything. Hate it. Hate it. Do not buy this machine. I use more water by washing things twice or fewer items. What a waste of time!!! Locking lids are the worst thing ever designed. Why?? Dont tell me some stupid kid is going to climb in it. We should have a choice or be able to disable it!!! Worst machine ever designed???
Have, Quiet Partner II, Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.
Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.
I apparently am one of the lucky ones to have an electric water heater. My unit started giving me failure codes during the Christmas holidays. Each time it would fail, I would get a different failure code indicating the upper element, the lower element, and a sensor failure. After testing all 3 of these components, it was determined to be a controller issue. After speaking with Chris on the phone, he overnighted a new controller to me. I installed the new controller and had no more failures. Hot showers for New Years! Thank you Chris.
Purchased our stainless steel Whirlpool Gold range hood microwave oven in January 2011. By August, there were problems. It was noisy. It would occasionally shut off for no apparent reason and eventually in August of that same year, it completely stopped heating. The magnetron was replaced at no charge because it was still under warranty. The microwave has continued to run very loudly, vibrate a lot and is still prone to random shutoffs. Now a little over 2 years later, it has now stopped heating again...I am assuming another bad magnetron. How is that possible? Our last microwave lasted for over 10 years! In fact we got rid of it when it was still working fine so we could get this one for over the range instead of on our countertop. So now I have a Whirlpool paper weight for which I originally paid $485. When I called Whirlpool, I was informed a service call would be $130.00 PLUS any necessary parts and labor costs OR I could purchase the repair plus 1-yr extended warranty for $289.95. Upon requesting to speak to a supervisor, I was informed that there were no flags in the system indicating any problems with this line of microwaves. I further inquired on how they are aware of problems... Essentially a phone call warrants little proof of any problem. A service tech would have to actually go out and witness that there is a problem for it to be noted. So, for those of us that simply decide to turn our back on the product and buy a new microwave, it would go undocumented by their company. My top-of-the-line microwave is less than 3 years old and has broken down again. Doesnt common sense tell you that there is a problem with the quality? I know Whirlpool has been around for 100+ years and I really want to like them, but if they dont support the consumers that purchased their products, I can no longer do the same for them.
Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.
Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.
I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.
Whirlpool Refrigerator WRF736sdam13. Purchased from Lowe’s June 2015... freezing started in April 2019. Freezer bottom is not draining correctly and the bottom keeps freezing making it difficult to push door close. I have the extended warranty. This will be the 5th time on Monday, July 29 repair person will come out.I talked to Whirlpool and Lowe’s. The product cannot be considered a lemon because the problem continues to be “fixable” as stated from answering service when I reported the problem again. Customer service has been amazing up to this point. Anyone else have an issue with this model with the bottom freezing solid? Any suggestions?
May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.
Dont buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I dont overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.
We purchased the model WFC7500VW, 24” washer and accompanying dryer in June of 2015. Within a couple of months, the water pump went; also we continually had to take the front panel off and clean out the filter when we get an A11 code! Now we experienced an F06 code... This code means the washer can’t go into high speed. The repairman (Whirlpool recommended), told us that a new tachometer motor, etc would run $500-$800 with labor! He also said that the noise the drum made was bad. My dryer works fine (only complaint is the grinding noise it makes, which Whirlpool told me is normal)... I would like to purchase a new washer, but don’t know what will fit under the dryer. I do not want ANY Whirlpool product!
My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.
This machine, like all other water sensor machines, will not let you wash a few items that are lightweight without filling the whole machine up almost all the way. The reason being is that if the items are light, they will float in the water above the water level and the sensor thinks it needs to put more water in and even with putting something in to weigh it down like a wet towel doesnt always work, nor should you have to do this. You will waste more water in the long run if you only have a few items to wash, ie baby clothes, underwear, rags, etc. I am so disappointed that I had no other choice but to get this machine.
I purchased a replacement gas range (whirlpool) approximately 3 years ago. Its not the top of the line, no bells or whistles such as a self-cleaning oven or such. I did love the three huge grates on top, one which is interchangeable with a flat grill. If it only worked it would be a decent range. The center oblong burner struggled to ignite in full from the beginning. Often, I light the thing with a grill lighter. But the thing that pisses me off more than anything is the F2 error that appears 70% of the time on the control panel when I am preheating the freaking oven. I am NOT replacing the control panel on a $400.00 range. What I have discovered is I can hit off my power at the main, not once, but 2-3xs and reset or over ride the damn thing. I read this F2 code is a common occurrence so I got to thinking, why? My conclusion is the heat from the oven is vented up & directly on the control board panel. Really now, whos bright idea was it to expose a control board to repeated temps of 350+? Hate this appliance. Next range will NOT be a new one, Im looking to replace this junk with something mom or grandma had that lasted decades, not a couple years. Shame on you Whirlpool for producing such low quality, disposable products. By the way, I just went through this with a new fridge so theres much to be desired with new appliances. Theyre junk, designed to fail.
After having my Whirlpool side by side refrigerator ice maker replaced 4 TIMES in 10 years, I finally found a permanent fix for it: an Igloo counter top ice maker for around half the price of a replacement Whirlpool ice maker. Unlike the Whirlpool ice maker, it makes ice. I promptly removed the Whirlpool ice maker FOR THE LAST TIME, and sent it to the dump, where it belongs. Goodbye Whirlpool! If that is the best you can produce, you will not receive any more of my hard earned money!
I purchased my Whirlpool Duet in 2007. I have since paid more than what the washer costs in repairs. Now, the metal that braces the basket has corroded and fallen apart. Ive read that this has happened to many people and since then the company has changed the part. However, they are unwilling to send a new part to me. I will never buy a whirlpool appliance again.
We bought a Whirpool Cabrio, model WTW62000W9, and it is junk! We bought higher-end thinking that it would last. It is less than two years old and averages three loads per week. The transmission is out. It needs to be loaded on the boat back to China.
Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.
We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.
The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.
I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.
Near the beginning of September I started having trouble with my dishwasher. I called for service to be informed it would be a week before someone would be able to see to my broken dishwasher - which of course is a long wait just for a diagnosis call so decided to call another provider to get my dishwasher fixed in a more timely manner. The repair person informed me that it was the control panel but he suggested we call Whirlpool in order to have it fixed as the part should be covered under warranty. Much to my sadness I had to call again for an appointment with Whirlpool to find out I would wait for a week for a repair person to come out even though I already knew it was the control panel and asked them to order the part right away.Sept. 13 repair man from Whirlpool affiliate comes to my house for about 10 minutes to tell me what I already knew - it was control panel and maybe 1 other part. Cost $99.00 for just 10 minutes - Wow! Then the repair person said he would order the part right away /estimated to be back Monday September 19th great! Two weeks go by we have heard nothing about our part or possible repair of our dishwasher. Call Hurst appliance to see what is happening to be informed the panel is on back order - and they have no clue when it will be available. I should call the manufacturer. Call manufacturer to be told part might possibly be available - Oct 5th - from the United States from somewhere out east in Canada. Who knows? Oct 5th comes and goes as of Monday October 11 have heard nothing about my dishwasher and when it will be repaired - phone manufacturer - by the way which is in Tennessee. What a joke!She says the part is still on backorder but that a replacement part for the back ordered part is miraculously available - she couldnt tell me when that came about, so still have no clue when my dishwasher will be fixed. They have offered to reimburse me the $99.00 service call, but seriously should it take over 6 weeks to have your dishwasher fixed. I still have no clue how long it will take for the part to get here and installed. For 2 cents I would return all my KitchenAid appliances but especially my dishwasher. $99.00 does not appease me. I would like them to cover the labour to fix my dishwasher or a new dishwasher. What garbage and asked to talk to someone higher than the supervisor Gabby of the customer service dept. and was told she is the highest person in Whirlpool I could talk to - thats a joke. Shame on Whirlpool!
Buyer beware! I purchased a Whirlpool Cabrico topload and with my second wash, I realized I had a mess of a new washer. Ive called the call center on 3 separate occasions and I have spoken to other customers who have the sample complaint. The clothes are not washed clean. They have a residue left on them. My advice to all potential buyers, dont even consider buying a Whirlpool Cabrio washer. It is the worst purchase I ever made in an appliance. Im very unhappy with my washer.
Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!
WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?
I have had a $3000 GE Profile fridge for 6 years. It died. Tech says turf it. I bought a whirlpool. Hopefully it lasts longer. These expensive fridges seem to be very undependable. What is a family supposed to do when a refrigerator stops working and repairs take days or weeks? Is there a courtesy fridge for a loaner? They are big and heavy. What a royal pain.
My Cabrio washing machine is 3 years old, and is working the way it has been designed to work. It does not clean clothes and it consistently has a foul odor. Due to the odor, I must use the cleaning cycle with Affresh (pricey product) 3-4 times weekly. Even that is insufficient. Because it is in an indoor laundry area, the odor permeates the hallway and nearby bedrooms. The extra cleaning cycles are contrary to the energy efficiency of the washer, and detrimental to the severe drought conditions in California. When I contacted Whirlpool about my situation, they recommended I substitute bleach for the Affresh to keep the cost down.
I purchased a Whirlpool Cabrio set about 5 1/2 years ago. Almost right away the washer made a horrible banging noise when In use... I had purchased a extended warranty so I had the service man out. He replaced something but the washer never acted right. I just about 2 months ago replaced it with a normal washer costing over half of what the Cabrio cost me... and now just a few days ago the dryer followed suit and died. The repair (out of warranty) was going to cost $150.00 and that was just for the part, I had service people out twice for the dryer since it came home with me also. This set was the biggest waste of money I have sadly wasted in my lifetime, is it just that they make things badly these days or the more crap that a machine has on it the crappier it is???
We purchased a new bottom freezer Whirlpool refrigerator 4 years ago. For the past year we have had problems with the freezer frosting up. An appliance repairman told us the seal needed replacing. This was done with no success. He states there is nothing he can do for it. The refrigerator runs all the time and the freezer is unusable.
I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).
We purchased our Whirlpool Refrigerator, oven, and microwave a little more than a year ago. Not a single negative event with any of these products and my wife and I wholeheartedly recommend Whirlpool for operation and last ability, unlike the products we replaced them with.
I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.
I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.
Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.
I have raised complaint regarding my refrigerator and changed compressor and they given me 1 year warranty but after 3 days again compressor gone and they have came and replaced that and taken service charge. Again after one month compressor giving problem and freeze is not getting defrost.. Again I called to customer care but again they want Visiting charge.. Really pathetic Service I ever seen. And customer care people does not know how to handle client and repeating same line. Dont buy anything from Whirlpool.. its worst service provider.
Microwave did not last one year and magnetometer blew up. Customer service would not honor request to help with purchase. Repair call was more than a new microwave. In essence, I would not purchase this manufacturers appliances.
Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.
We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.
In January 2021 I purchased a front load Whirlpool washer and matching dryer. They were delivered on February 6 2021. The first load we found water on the floor. I thought I didnt close the detergent drawer so I proceeded with the next load. Again I found water this even through the ceiling tile in room below. So with the next load I sat in laundry room to see what was happening. When on the rinse cycle water shoots out the front of the dispenser drawer.Contacted service, they sent repair man. He ordered new parts and I waited over 3 weeks for next repair call to find out that whirlpool had part all along. Repair man came again and still no resolution to issue. He was told to order same parts again - still no resolution yet again. I fought with Whirlpool till they said they would give me a new machine. Now fighting because delivery people wont uninstall 1st washer and install new machine. Today is June 28 2021 and I still DONT HAVE A WASHER TO USE. I havent even used the dryer yet. I have $3400 and numerous hours with Whirlpool trying to resolve this issue! Can you help? Whirlpool continues to string us along, telling us to be patient, theyre doing their best.
I cant begin to tell you what a pile of crap my Whirlpool range with Aqua Lift cleaning is! We purchased it brand-new and it is the slowest oven on the planet! If I want to cook a pizza I have to call home 30 minutes in advance so the oven will be 1/2 heated up. The Aqua Lift has never worked and the company has the most abhorrent customer DIS-service Ive ever had the misfortune to deal with! I hope these scumbags go bankrupt!!! AVOID anything Whirlpool! There is a class-action suit in the U.S. over what a slime bag bunch of crooks they are and how their Aqua Lift technology has NEVER worked!!
I bought the Whirlpool Refrigerator wrf989sdam00 in September 2013. Ive had nothing but problems with it breaking down within the first year. 5 days after the first year the 2nd cooling coil stopped working. After several attempts to get some help from the company I paid $500 for the second coil to be replaced. One year later that second coil has broken down once again, called Whirlpool and got nowhere. Ill have to pay another repair company to come in, AGAIN, to repair this piece of junk! Whirlpool does not, will not, has not, stood by their disastrous attempts to produce a refrigerator to keep your foods fresh. DO NOT BUY ANYTHING FROM WHIRLPOOL AS THEY DO NOT HONOR THEIR OWN PRODUCTS!!!
Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.
I moved down to Florida in March of this year. I have always owned Whirlpool appliances and wouldnt think of buying another brand...... till now. I purchased in March a new washer and dryer set washer model #WTW4800XQ4. The washer is so noisy that I cant watch TV while its running (what a piece of junk). I asked when they installed it if there was something wrong with it and the gentleman from H&H Gregg said no, they all sound like that. I guess if you want quality you have to buy Japanese.... HOW SAD.
I bought a model (W10632082 A) dishwasher, and the top shelf is very flimsy, the dishes and glasses do not get clean, even after I fully removing any food soil from them. The dryer does not work. The dishes come out wet and with water spots. It is very noisy, and the water cycles are programmed to run upwards to three hours!!! The basket for the silverware is designed to be hung on the door, this basket falls off easy, and you cant use the left side because the normal size of the spoons or forks, get in the way of the dish washing soap reservoir, making it difficult to close the door. Do not buy this product. Horrible!!!
Our less than 3 year old Whirlpool Gold Series 3-door refrigerator (WRF989SDAM00) went up 2 days before Christmas (12/22/17). Service guy looked at it and explained that the compressor was going. We lost food in the freezer since that was the first to lose cooling. We were told the parts alone would be over $600 not including labor, which could be just as much -- the actual repair ticket states a blockage in the cooling lines, needs Sealed System Repair.We understood that trying to repair a Sealed system could create more problems/repairs down the road. In Sep. we had ice build up on the inside of fridge under ice unit, part was a recall under warranty and was replaced, then 2 weeks later they needed to replace an additional part (adapter kit & user interface). It was also making a really loud noise on and off. These parts didnt help completely with the load noise. Ice stated building up again by Thanksgiving but went away before I could call again for service. Dont feel that the replacement parts really took care of that problem. Then the compressor went up.This is a Lemon of a fridge. A real waste of money. So frustrated. We did not purchase an extended warranty so it is basically tough luck for us. We ended up having to shop and then purchase a new fridge (Not Whirlpool and never Whirlpool again) in a few hours and spend money that we did not have budgeted for a big purchase a few days before Christmas. Oh, and there is one more thing, I never realized that a Stainless Steel fridge could RUST, well this one has numerous rust spots on the front door! Junk. I do have images of the rust as well as sound of the noise. I am in if a class action suit is filed!
I purchased a Whirlpool electric stove WFE540HOES 3 weeks ago from Best Buy. 2 Main complaints: Extended cooking time when using the oven. Food that should bake in 14 minutes was taking 25. Food that should bake in 30 minutes was taking 50, etc. The big issue was that the exterior of the stove was getting extremely HOT when using the oven. The area behind the handle and the storage drawer were so hot I had to use a towel to open it w/o getting burned. Thought it was a faulty stove so I exchanged it for the same model. Just got the replacement and its worse than the 1st one! The heat permeates from the bottom of the door and heats up the storage drawer below. The area behind the handle and the enamel edge of the stove get so hot. Its definitely a safety hazard if not fire hazard. Anyone else experience this??? Its going back!
Bearing on washer drum began getting louder at two years. Service man stated that Tide and a few other detergents were destroying the washer bearing seal. He told us that neither Tide nor Whirlpool will admit the problem exists. The cost of repairing the washer is close to the purchase price. Whirlpool should be subject to a class action lawsuit!
For years, Whirlpool has had an outstanding reputation for quality, so I cannot understand why a refrigerator I have owned less than three years has to have all the shelves and bins replaced. Not the glass, just the plastic. They actually started breaking the first year. I have literally had to tape my shelves together. These are very expensive and yet they are very low quality and of course are not covered on the warranty.The plastic is not built to withstand the cold and/or weight of food products. They need to get rid of the plastic and replace it with metal. I dont want to replace them with the same low grade products. I own the model ED5JHEXTB00 serial # HRU4010107. Also, the ice maker has been replaced twice. What has happened to Whirlpool
I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.
I had my old agitating washer for 8 yrs that went out. I liked Whirlpool so decide to try their washer. Found the Cabrio washer (SWS5000WO) and thought without the agitator it would give me more room for clothes to wash better. Boy was I wrong, no matter what cycle or what size load it is off balance on the very first spin. I have to stay near by to stop the washer before the first spin adjust the load and start over again. Jeans and towels are impossible to clean. It throws the tub so bad it has pushed the side out. I have checked the balancing rods and they are fine. After reading other complaints realize the Cabrio washers are terrible. I will be looking for a refurbished washer with an agitator and doubt I will buy Whirlpool again. They should have a recall on these machines. They are terrible.
We live in Hawaii, so the price for our stacking closet size unit was exorbitant. It was over $1,000.00. It is small so the size of loads are small too. We bought one that is supposed to sense the load size and deliver the correct amount of water. It does NOT do this. Reviews online show complaints of this same nature. It does clean well but we have to do very small loads to get that.
I purchased a new Whirlpool range and had it fitted for propane. I used the stove daily and within two weeks, the temperature started fluctuated constantly. Several things I tried to cook ended up burned. I called Whirlpool to ask them for a possible solution. They wanted to send a repair person. I live on an island and knew it would take forever to get someone here. My appliance person said it could be only two things - the temperature probe or the computer board. I purchased both things and had them shipped to my address at my expense. It cost $257.00 to get the items. My appliance man on the island installed the two new items. I was hoping that would fix the problem. I am sad to say it did not! The oven still fluctuates wildly. I set the temp for 350 degrees and it shoots up to 450 degrees. I turn the temp down to 325 and it settles in at 350 for a period of time. Then, without any warning, it will shoot back up to 500 degrees. I have to open the door and let the temp back down to 350. This is how I have to bake and cook with this disaster. Wish I never purchased a Whirlpool appliance!
I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.
I purchased a Whirlpool Side by Side Stainless Refrigerator with Water and Ice Dispenser Model #GSF26CYEXY03 and Serial #HR22908384 for $1397 in October 2012 from Orvilles Home Appliance (GREAT COMPANY!!!). It had problems from day one. The handle wouldnt even attach on the one door so Orvilles graciously went back to their main store and took a handle off their display and put it on ours until the new one was delivered. Then there was a $100 rebate on the fridge. Unfortunately, we misplaced the paperwork and sent the rebate in a little late. We apologized for the delay. The end result was a declined rebate. That was one of the reasons that we chose this particular model in the first place.Next, both of our doors rusted. After Orvilles contacted Whirlpool and went back and forth with them, Whirlpool decided to replace both doors. So Orvilles came back to our house and changed them. The guys were baffled about the rust. Thank goodness that it was still under warranty for that. Next problem was the ice dispenser. It makes ice perfectly but dispensing it is another thing. For the last year we have had to take the ice bin out and empty it and start from square one over a dozen times. I contacted Whirlpool just the other day and was told Sorry. Its out of warranty! We can arrange for you to have the Repair + 1 for a total charge of $356 and then you will have a 1 year operational warranty with that. My thought was REALLY!!! While I was on the phone I mentioned the next problem with it.This problem is with all 3 storage drawers. The fronts of all of them have broken off and now I had to tape them. They all broke within a matter of a few months apart. When I talked to the girl from Whirlpool, I told her that I looked them up and the drawers cost about $54 each. Her answer was I know and I am sorry maam. Unfortunately there isnt anything we can do. Thats why I choose my appliances very carefully! I was shocked to hear that. Just to sum everything up... I am so glad that I spent $1400 to have so many problems and then was given the opportunity (which I declined) to spend another $356 to repair an appliance with icemaker problems and then be expected to spend another $150 to replace plastic drawers. This company is absolutely terrible!
Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.
We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.
Whirlpool Clothes Washer Model WTW4930XW1 - We have experienced tub overfilling on (2) separate occasions with this washer model in a period of time of less than (2) years. Through extended warranty service purchased, a technician came out the first time; declared nothing explainable to cause the malfunction, re-calibrated the control panel, and off he went. This second event occurred much the same as the first; happened to walk in to notice water on laundry room floor and witnessed overflow out the lid on top. We have carefully washed additional loads after this second event without a similar malfunction. From my online research, this sure sounds like a faulty pressure switch not sensing high water level in the tub. Any other thoughts?
Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.


