I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.

I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasnt broke down but it doesnt clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.

My Whirlpool dishwasher is used 2-3 times per week. The interior has more than adequate space for a full load of pots, plates and utensils. A normal cycle is used and the washer is essentially very quiet. Dishes/glassware always come out spotless and squeaky clean.

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

Purchased a Whirlpool refrigerator less than 3 years ago, the inside is cracking in several places. I read someone elses review and they said the same thing happened to their refrigerator. Customer service would not do anything to help me.

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowes 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowes extended warranty by a week). The Death Certificate repair guy said they dont make em like they used to. So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. Thats a lot of money and I expect to get at least 10 years life on a major appliance.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the companys willingness to recognize a problem and promptly take corrective action.

I bought my new Whirlpool Duet washer and dryer in November 2011. Washer was loud from day one, but I never owned a front loader and thought that is how it was. Then someone told me that meant the bearings were bad, so I called. While still under warranty, they did replace; and I had to wait 6 weeks. Then a few months later, it started leaking. I had the extended warranty, and A & E came out and told me the bearings failed again. And now, I get a check for $750. But the machine cost more than that. Do not buy any Whirlpool, Maytag, or Kenmore. They are all made by Whirlpool.

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

Its now Nov 8 and Ive been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far Ive spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.The second was just plain dismissive and completely unhelpful. I sat on hold for about an hour each time before getting to speak to a person. Ive also received two canned emails in response to my poor review of this washer on the Whirlpool website. They basically blame COVID for the delays and state the parts delivery should take 3-4 weeks. I was originally told 14 working days for delivery of the parts. We are already past both deadline with no end in sight. At this point, Id like the defective washer replaced rather than repaired. And for the record, this was a new washer (less that one month old) installed in a new house that now stinks to high heaven because slimy, scummy water that will not drain out has been there since September 26. Id really just like for someone at Whirlpool to honestly care about this and take a moment to address this issue.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

Whirlpool oven aqua lift - This oven is the worst in the world. I cant even imagine cooking a turkey in it. After cooking a pizza it took four cleanings and a lot of scrubbing. Self cleaning --- not, you clean and clean and clean. I have had ovens that were not self cleaning and easier to clean than this. Do not buy. And Lowes is no help at all. Run as fast as you can.

We have been very satisfied with the way our dishwasher has performed over the years. It cleans the dishes well. It runs somewhat quietly. It doesnt seem to use too much detergent to get the dishes clean.

I bought the Whirlpool Cabrio model # wtw5500xw2 about two 1/2 years ago. Besides my clothes not clean, I havent have any problems with it until recently. Usually it doesnt spin. The clothes are left soak and wet. First the belt broke, then the lid lock, then the nut came off the pulley, then the splutch assembly. There was a few more problems in there. Now who knows what is wrong with it? It is one problem after another. It is a money trap. The CEO was just after money. There needs to be one big lawsuit against Whirlpool. After I find out what is wrong with it and the cost to fix it, I probably will just go buy a new washer/dryer set. And it will NOT be a Whirlpool.

I bought on 14/4/12 a Model-205 Orchid Wine refrigerator. The defrost knob was replaced by service last month, as it was not working. For the past four days, there are lots of water formation on the freezer door and vegetables are getting spoiled due to water formation. I request them to replace the refrigerator.

I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?

My husband and I bought a brand new front load washer and dryer set in 2011. We have had nothing but issues since the day they were delivered. First off the dryer, needed to be repaired after one load of laundry just went through. We were told that the thermostat went bad... needless to say we have replaced that one thing 4 times since we purchased them. Secondly the washer, this makes me so mad. I have 3 children, 2 of them have allergies and Asthma. I clean my washer regularly with vinegar and a special front loader liquid. I have mold in the areas where I put the liquids in. I have to take them apart every week to make sure they are clean. I leave the drawer open to air dry when Im finished with laundry for the day. I leave the door open and I still get mold everywhere. I do laundry on a daily basis, this should not be happening. Im so disappointed with this brand and I will never buy them again!

Had them come out numerous times and last guy changed out entire motherboard to no avail. Freezer side freezes and then thaws. Now it is just a two sided refrigerator. Before Thanksgiving I was promised new refrigerator and none arrive after phone calls. No refrigerator for thanksgiving. None for Christmas. Finally today at 7:00 this evening January 17 2020 it arrives. I am suppose to be in bed. I have two terminal illnesses. I moved out boxes of stuff out of refrigerator. Installer came in and said I had to move stuff on the porch that they are not allowed to. I get all done, finally sit down and he comes in and says there’s a big ding in bottom of refrigerator. No idea when another refrigerator would come. Who is going to put all my furniture back? Who is going to put my food back in my refrigerator. I bought the entire Whirlpool package Made In America. I should have went cheaper and bought from China. Now there’s trouble with dishwasher and they have been out once already for that. I could worry about taking care of my health if I didn’t spend all my time dealing with whirlpool. Maybe they can bury me in the refrigerator and my daughter won’t have to buy a coffin. I make 1000 a month on disability and get 16 dollars in food stamps. I have thrown 1000s of dollars away after motherboard was fixed. I went and my friend helped and bought new groceries. One day took out a frozen burrito and as I was putting it in microwave I noticed it had mold all over it. Another food dump. Whirlpool pool answering phone says whirlpool cares. Well they don’t care about me.

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

Our Whirlpool Duet front loader washer developed a mildew smell and started making a horrible banging noise on the spin cycle. We had a service man come out and the concrete weight had broken in half. He said this was not uncommon. I just did a Google search and apparently this is a true factory defect. Luckily we had purchased an extended warranty. I always thought Whirlpool was a premium brand but after this experience I will never buy another washer from them. They should do a product recall.

Bought a Whirlpool dishwasher approx. 3 years ago from Home Depot and it just quit working. Troubleshooting did nothing. Called Whirlpool to make sure there was no recalls on it. I have owned many Whirlpool appliances and bought this last one because of past good experience. Turns out, after $300 plus repair, it was the control panel. The repairman said, This should not have happened, it is like new. I asked him if he thought it was a lemon? He just looked down, it happens. I am so disappointed in the quality of Whirlpool. I no longer can just buy their products with confidence.

I bought a brand new washer from Home Depot, Whirlpool 4.3 cu High Efficiency Top Load Washer to be exact. It hasnt even been 90 days and it started to make the loud, horrible noise so we had someone come and look at it. Apparently the transmission blew and the oil leaked all over my tile floor. I work full time and I do laundry only on the weekends and there is only two people living in the house so you can imagine we do not use it that much. I went to Home Depot first and since it was past 30 days we had to called Whirlpool direct. The customer service is horrible. I thought since the transmission blew, they would replace the entire machine since that is the brain of it. NOPE! They said to replace the entire machine and give us a new one, it would have to break 3 times. Are you kidding me? They did not offer to reimburse the tile damage or the amount of money I had to spend at the laundromat. Not to mention its been over a week and the guy still has not come out and fixed the transmission. It would not be a big deal to me if the hose broke or something simple, but imagine if you bought a BRAND NEW car and the transmission broke 60 days after you bought it. You would take it back to get a new car. The customer service line could not care less about the issue. I spent over 2 grand in appliances from Whirlpool and I will never buy their product again because of the customer service and the fact they did not want to make the situation right. I just bought the machine brand new for a reason!

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.

I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.

Whirlpool Platinum Cabrio Washer wtw8240 - Ive owned this washer for two years. Worst two years of my life. Its leaked since day one. They have attempted to repair the leaking on 5 different repair visits (told me the nozzle that puts the water in the tub doesnt stop in time and it overflows on my floor). Finally it seemed to be somewhat fixed and then it started to sound like a freight train coming through my house. They determined the bearings were worn on my tub and had to replace the whole tub unit. Seven visits. I got one month out of it and it’s leaking again. I am now out of the extended warranty I purchased. This is ridiculous. Isnt there a lemon law on appliances? I know if a dealer attempts 4 or more repairs on your car for the same problem unsuccessfully, it qualifies for the lemon law. $800 for a washing machine that dumps water all over my floor and no one can seem to fix it. Well Im done, Whirlpool. Next time I will purchase a plain washer with no bells or whistles and it wont be made by Whirlpool!

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

My 3 year old water heater failed and the service line would send us the part but the install was my responsibility. Shipping was free but would take 3-5 BUSINESS days. Whole has a week to wait with no hot water, $35 for expedited shipping (which took 2 days), $175 for the plumber (authorized by Lowes (1star also) for installs). 2 days later the unit is cold again... Plumber comes back, plays with wiring and gets it fired up again. Says if there is a problem again to refer the techs to the plumbers office for new tank. Well now Whirlpool says they will only take the word of their own plumber AUTHORIZED HEATING 24 hours wait for a service call. You will be the 1st job Wednesday morning. Wednesday 930 call from AH we are backed up. Hope to be there between 1 and 4 pm. How did you get backed up if I was 1st job? Never again will I buy Whirlpool and nothing from Lowes as well. Still no hot water day 3 second time in 2 months.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.

I purchased the Whirlpool Cabrio with the touch panel and top loader. The absolute worst. The machine leaves white marks all over dark clothes even when the extra rinse feature is used. Ive tried multiple detergents, skipping fabric softener completely, using very little detergent, and even tried different water temperatures. Nothing works. And should one have to go through such extremes to not have white streaks left on dark clothes? Absolutely not especially for the money spent.The machine wrinkles clothes like I have never see before. The dryer usually gets them out but not always. They are mangled after washing. Using the first or second spin speed helps reduce some but they are wetter going into the dryer that way. If I wash bed clothes, the tight fitting sheet that fits snugly around the mattress must be washed alone. If not, all the other items end up encased in it as if youve intentionally packed it that way to carry everything around. This leaves everything absolutely soaked. I have also had shirts come out with dry spots on them. How does a piece of clothing come out of a washer with more than one dry spot on it? And no I did not over pack the machine.I have had no problems with the dryer. It does its job so no complaints on that. I would not recommend the Whirlpool Cabrio to my worst enemy. Complete waste of time, money, and water!!! Very disappointed and will never buy from this company again and will prevent anyone else from doing so the rest of my life. Did the company do zero testing on this machine before selling it? Because I see a lot of repetitive reviews. Or the company was well aware and did not care and just wanted to make money? Either way is unacceptable. Garbage!!!

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

I had a Whirlpool oven for 14 years. It worked great and the control board burned up during the cleaning cycle. I purchased a new whirlpool oven that did not have an exposed bottom heating element. It takes way too long to preheat and if during baking, you need to change the temperature, it starts preheating again and the displayed temperature is lower than the original temperature that was set at the beginning; and it takes too long for the oven to reach the new temperature. This appears to be the result of the bottom heating element being hidden. Heating and maintaining a consistent temperature is far more important than being able to clean the bottom of the oven especially when this is a self-cleaning oven.Updated on October 20, 2015: This is an update on my last review. I was cooking a cake at 350 degrees and when the designated time was up, I opened the door to check for doneness. The cake needed to cook a little longer, so I closed the door and the temperature immediately went to 300 degrees and started preheating again which of course caused the oven to get too hot for the cake I was baking. Who is designing these ovens??? Certainly not a person that cooks on a day-to-day basis. I will never buy a Whirlpool oven again.

I have enjoyed my stove for 16 yrs, it is very reliable and easy to use. The heating elements work well and heats up quickly. During this time I have not had any repair done. The areas of improvement that needs to be implemented is the inter glass that is installed at the front looking into the oven. In order to clean you have to take the front door off which is very difficult to put back together.

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

Purchased Whirlpool washing machine two years ago but transformed into junk within two years. Fraud company only searching ways to loot the money of the innocent customers and manufacturing such appliances which greasing mentally.

My Whirlpool Gold, Model # G16FDRXxQ06, has failed four (4) separate times. In each case I lost thousands of dollars, mostly in high-quality frozen foods. A Sears repair service representative came and repaired the refrigerator. In less than a year, after each repair, I had to call again. Three of these failures resulted in the loss of my food because the refrigerator simply stopped running. Unfortunately, I had been away from home for more than a week. One failure was caused by water leaking. This was apparently caused by a frozen pipe under the refrigerator. The repairman said that this was a routine failure for this Whirlpool model. I would like to recover my financial loss from Whirlpool. Is there a process to claim my loss? Is there a better, more reliable refrigerator?

Purchased both Cabrio washer (wtw6200sw2) & dyer brand new in 2007 for $1200. Within 4 years the motherboard went out. Whirlpool didnt want to fix it. They said it was past warranty. After many complaints to corporate, they sent someone out to repair it for $496 (they paid). Repairman said these models had motherboards from Japan & Whirlpool was aware of the many issues, but wouldnt do a recall. 2009, the springs went out, 2011 F codes began to appear. Clothes dont get clean; not enough water. 2014 & 2015 DU & DL codes appear. Now I need a new Lid latch assembly. These washing machines are not worth buying. Never again will I buy another Whirlpool!! My mom had an old Kenmore that lasted 20 years and only needed a replacement belt. No more fancy high end washers for me!

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

We are having our second major issue with our Whirlpool Refrigerator Model WRF757SDEM but unfortunately at 1-1/2 years old, it is out of warranty. Although the certified repairman says that the issue with the thermostat is a known issue and the company created a whole new part to fix the problem, there is no recall. Customer service was lousy. They deny any know issue (again, they created a new part they will sell us to fix the issue) and they mocked us for not buying their warranty after having the first problems with their fridge. This new problem will cost over $300 to fix. Why is there no recall if they knew about the issue?

This microwave usually has great reviews but I think I just got a dud. I purchased this model (WMH53520CS-0) as part of my new home build. After 9 months the door sensor broke and anytime we would go to run the microwave, it would tell you to open/close the door. Whirlpool sent out a certified factory dealer to fix the problem. They found it to be a faulty control panel and replaced it. After that was replaced, the exhaust fan broke. Whirlpool sent out that dealer again with the new part, and everything was working perfectly. Flash forward a whole 24 hours later, and the microwave would make the loudest sound ever and shut off after 3 seconds and blow the fuse. Turns out the turntable motor had broke and the NEW control panel was already faulty.The turntable motor part was on back order for a month and I am still currently waiting for it to be shipped to me while I have a microwave shut off collecting dust. As most anyone would be, I was extremely frustrated knowing that Whirlpool has spent at least 4 times more sending out certified dealers and replacing parts, than if they were to just order me a new microwave. They stood firm on their policy even if it meant a customer without a working microwave for over a month. Whirlpool did offer me a nice $75 debit card that took 4 weeks to arrive to help pay for a temporary microwave, but they would not work with me when I asked for the warranty to be extended 3 or 6 months. I wanted that peace of mind and its frustrating that for 2 of my 12 month warranty, the microwave was completely broken.Overall, its a nice microwave when its working but with all I have had to go through, I wouldnt recommend this model nor any Whirlpool appliances...

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

We bought this Cabrio washer WTW6400SW2 several years ago. Immediately after having it delivered and installed, it started displaying an F1 fault code. The main control board was replaced under warranty. It happened again within six months. Another board was replaced. That board lasted another six months. The warranty was up by then, so I used the machine by hovering over it and restarting it every time it failed. After two years of this piece of junk, we put it in storage while we worked on the road. It was brought out on 10/01/11. I called a repairman (who came on 10/04/11) to come replace the board again. He told me that the last two times it had been replaced with the same defective board, that Whirlpool had never fixed the problem. He claimed he had the new improved board, which he replaced for about $350. Two days ago (361 days later), it went bad again. The same repair company came back and said it was the board again. I just tried chatting with a person working on the Whirlpool website. They (of course) said they would do nothing about the washer. They do not stand behind their product, obviously. Does anyone know of a class action lawsuit over these washers? It is a ridiculous amount of money to spend for a product that does not work. This is just wrong!

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!

I really enjoy the self cleaning option on this unit. It really cleans everything without chemicals and then you just vacuum up the dust. My dislike is the ceramic top though. The top scratches really easily and hard to clean up spills during cooking. Overall I would give this stove a b rating.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

I have had my Kitchenaid dishwasher since April 2010. I have the receipt as proof. I have recently had a professional out to replace a seal in the door, the gasket on the vent and the unit still leaks. The only places left are the metal body and door. I called to say I wanted the warranty honored. I was told one of their servicers had to verify. I agreed. Their servicer came out at the agreed time. He did not bother to protect my hardwood floors from his muddy shoes. He also absolutely wreaked of cigarette smoke. He proceeded to try and push me into paying for the same repairs I had done last week because he would not warranty the parts under warranty unless I paid him to replace parts a week old. I told him he was here to verify the leak not push me into more repair costs. At this point, he began slamming his tool box together and exclaimed Thanks for wasting my time. I called the Kitchenaid warranty number in my pamphlet to see about the warranty. They refused without making me pay for their esteemed professional to do the same work, a real professional already did. The best I was given was 30% off a new appliance. When they wont honor their 20 yr warranty on the one I have, telling me their unprofessional is so much better than the one I used who did protect my floors and treated me with respect, I have no faith left in this company or its servicers. I will be filing a complaint with the BBB. I plan to be very vocal with this companys refusal to stand behind their products and explicit support of disrespectful servicemen.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.

Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.

My NEW Whirlpool top loader just stopped working. I bought it in June 2015. The extended warranty I purchased ended at the end of June of this year. Guess what happened a few weeks later? The thing died. Seems totally fishy! My parents washing machine lasted 20 years. Why does this one die weeks after the warranty expired?

We purchased our washing machine on October 12, 2011 from Lowes. Our washing machine broke on 04/19/12. We have been dealing with Whirlpool and Advanced since 04/23/12, trying to have our machine repaired. Whirlpool sent A&E out on 05/09/12. A repair person from Advanced has been to our home 3 times, and A&E has been to our home twice already. Advanced came to our house on 04/23/12, 05/07/12 and 05/09/12. A&E came to our house on 05/09/12, and again today, 05/11/12.Finally the repair person from A&E said he needed to order parts which are supposed to be shipped to our house. At this point in time we have very little faith that Whirlpool or A&E will do the right thing and repair our machine. We do not understand how a company like Whirlpool keeps getting away with horrible customer service. Whirlpool is the only company we have found where you cannot get in touch with someone who can resolve your problem. Whirlpool told me today that since a repair person is already trying to resolve our problem, we have no choice but to wait until they repair it.

Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!

Bought a Whirlpool Cabrio Washer Dryer combination on 4-5-2009, had it delivered on 4-20-2009, was very excited to get this set as it was like my first ever brand new washer dryer. I thought Id spend the money get something good and it would last for years and years. Was I ever wrong. I bought the set and the extended warranty from Lowes and my total with delivery was 2579.00. 20 days after the extended warranty expires (that I never used) the bearings on my Washer go bad. This thing in spin cycle sounds like a jet engine. I called to see if Lowes would still honor my warranty because I never used it and they said no. I called Whirlpool and checked to see if there was a recall and they said no. I checked to see if there is anything they could do at all because this is a huge known issue and of course they said no. (Just look on YouTube for Whirlpool bearing replacement and the amount of views should indicate the amount of troubled users.)Called a repair scheduled through Whirlpools website to come look at it for a 75 dollar assessment and they said it would be about 500-550 to replace the outer tub - largely due to the fact its labor intensive and the bearings are packed in the outer tub from the factory. I was like are you ** kidding me? I paid 1029 for the unit brand new in 2009 and 550 to fix? I said thank you to the repair guy and escorted him nicely out. Upon that I called back Whirlpool to tell them how displeased I am and how I will not be another product of theirs ever and mostly due to the fact they know this is a huge issue and wont do anything about it. I will be going to Lowes to see if the guy who sold me this pile of crap will work me a deal on another unit or set of another brand after I show him my receipt and express my displeasure with that product. If they wont do anything I will go to another store and spend my money elsewhere - I have choices and others do too. So if you are thinking about buying anything in the Cabrio line, dont. Go Samsung or LG - 10 year warranty straight from the manufacturer and costs 200-300 less than I paid for my washer dryer 5 years ago. The bearings are ** and shouldve lasted a lot longer for the amount I used this machine and for what I paid! Shame on you Whirlpool for using crappy parts to make your machines.

I HATE, HATE, HATE the aqua lift clean feature. Its awful. The bottom came somewhat clean but cook bacon and the sides and top are filthy and the aqua lift cant clean that. I dont know how this ever made it past the thought process stage to become a thing but it needs to go away. Im quite cranky right now as Ive just spent two hours scrubbing my oven while reaching past the oven door that doesnt come off because its a self-clean oven. This is what I have to look forward to for the next 10 years until it dies and I can get a new oven? What a joke!!

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

Called Whirlpool customer care for help with identifying make and model number of a slide-in, ceramic cook-top range (one of their popular brands). The representative was cordial, patient and very helpful when it came to giving me directions on how to locate make/model information on the unit. That was until I let her know about a recent problem with the stove. The edge of the cooktop is much too sharp! My hand got cut while wiping down the stove top/adjacent counter. Although Ive had the stove for a while, Id never had that happen before; thats probably because I used a thin rag this time around to do the cleaning. I asked the rep if anyone else had reported getting cut by the stove top. She said, No. I let her know that my goal was to just them know about the situation, because such a sharp edge on a cooktop is a safety issue. She disagreed. But what could or should she have said? In all fairness, it came down to balancing loyalty to the company with genuine care for the customer.I do appreciate how kind she was in communicating with me, but am very displeased that once Id shared about the problem she seemed rather dismissive of the situation. How could the risk of being cut NOT be a product safety issue??? If you visit the Consumer Products Safety Commission website, you can see where risk of laceration is a reason some products are recalled. Based on that understanding, I would say that sharp edges on a ceramic cooktop IS a safety issue!

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

We purchased our Whirlpool refrigerator in 2010. A year or two after the purchase the side walls, draws, and shelves all started to crack open. We asked whirlpool to send new parts. They sent one and that cracked also. We will never buy from them again.

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

I had a Whirlpool Natural Gas Water Heater professionally installed on 2-27-2107. This unit came with a Honeywell controller and thermopile assembly. Today is 05-18-2019 and the unit is not inoperative. The pilot is lit but the burner wont light. Here are the issues that I have come across so far: When I go to the Whirlpool site there is no direct link to Whirlpool water heaters, just kitchen appliances and washer/dryers. When I click on parts and accessories link it gives links to washers, dryers or pedestals. Again... No information about water heaters. I scroll down to the bottom of this page and I see a link to All Replacement Parts When I click that it takes me to another site managed by RepairClinic. When I enter the model number for the water heater it says Not Found. I entered the part number for the thermopile on the tag on the orange wire #321165-002 and 100078039 and again it returns as Part Not Found.Its obvious that Whirlpool is putting little effort into supporting their water heaters or their customers. I called their support line and they were able to order the thermopile assembly for $55 plus $27.95 in shipping to get it here by Tuesday. Today is Saturday. So that means almost 4 days without hot water. And since this water heater was a warranty replacement for a previous one that went bad they will not cover the cost of replacement parts for the thermopile. Lesson learned: No more Whirlpool purchases for any of their appliances.

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

Absolutely terrible product. Have had nothing but problems with it since I got it. After 4 months the pilot started going out every couple of days. Would have to vacuum the filter just to get it to light. They eventually sent me a screen to wrap around the bottom, that would only extend the interval to maybe a week instead of going out every few days. Now tonight it wont even relight! So tomorrow Im buying another heater and throwing this piece of junk out, a waste of $750.00 for two years of headaches. Dont, trust me. Dont buy this garbage of a water heater. And like others I bought it a Lowes, done with both of these stores!

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.

I purchase a WP Fridge only unit model WRF578 18D MOO in July 2016. I woke up 3 months later and my fridge was filled with rotten food, the internal temp was 16 C 60.8 F. I phoned Sears and they had me phone WP. They tried to repairman but he phoned and told me that he could not service my fridge as he was a 3 1/2 hr and one Ferry ride away from me - He was in Whistler and I live on the Sunshine Coast. I phoned WP again and they sent someone who actually lives here. He found and repaired a small freon leak. Four months later it happened again, the fridge was also making loud noises when the compressor started and stopped. I phoned WP again. They sent the same repairman, he ordered and installed a new compressor and topped up the freon. Sadly less than 3 months later it happened again. This time I was very firm with WP that I was unhappy, they extended my warranty for a further 6 months. The same repairman again came and topped up the freon. That brings us to this week. On Wednesday June 14 I woke up again for the fourth time to a fridge full of rotting food. The fridge was actually warmer than my Greenhouse that day! I phoned WP. They were unwilling to help so I asked for a supervisor. She offered to pay 1/2 of the service call as my warranty had expired Jan 26/17. I said that was unacceptable and asked to speak to her Supervisor. She stated that she was as high as I could speak to, so I asked for an e-mail address for her supervisor. She instead tried to tell that I had no warranty and that they had already fixed my fridge 3 times and given me an extra 6 months on my warranty and offered for me to BUY an extended warranty! I replied that if my fridge were fixed I would not need a service call and that in fact my fridge had never really been fixed. She transferred me to another person. He offered to pay for the service call. I accepted. He asked if I were happy, I said that I would wait and see after the service call on Monday. I Asked if it were the same Man, he said that violated his Privacy. I said I will see him Monday! Will he be wearing a disguise?! Kohuch (the Service guy is coming over this afternoon -Friday) my Husband left work early to be here.

We bought this washer from Sears with big hope. Within the first year, we had 14 service call covered by the warranty but required 2 to 3 weeks in doing without. Whirlpool replaced the washer at no charge but continued to have various issues over the years. The new one is the control module that Whirlpool knew was faulty but did not let their customers know. The control module went over the weekend but I repaired it myself and do not have any more issues. I literally went in and tightened all of the hardware, removed and install the pulleys, motors pumps and replaced a lot of keep components with better quality. Guess that year the CEO made only 20 million rather than 19 million. Being an American company I was disappointed by the consumer relations people but everything is a throw away nowadays. Will not buy a Maytag or Whirlpool product again. Where has American product pride gone?

CABRIO GETS A ZERO RATING. We are sorry we ever bought this washer in 08. The unit had a defective main control board and was replaced in 2012. The factory authorized service agent from A&E literally robbed us of jewelry while in our home. Now the main electronic control board needs to be replaced again. Neither Whirlpool or their authorized agents are truly customer service oriented on the defective product. Neither are willing to make an honest attempt at regaining our trust. I have contacted both and neither will acknowledge or offer reconciliation. The problem with the main board and the recurrent F-50 error has been denied by Whirlpool although acknowledged in numerous consumer forums as this. Our family is now without a wash machine. We have not even received a simple apology for the theft from the service agency - even though their employee has been arrested. BEWARE!

The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.At present, we are not using the product for the past 5 days and launched a complaint to customer care. The call attender said that the problem will be solved in 20 hours but no one came within 4 days. Today, 21 September 2011, I called to customer care. He was telling me that the complaint has been attended by our attender and at present, no complaint is pending. The washing machine is in warranty period and I am not satisfied with the service of Whirlpool. At present, I am using the product of Godrej and LG, and the service of both company is very good then Whirlpool.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.

We had to buy a new fridge in 2000 because ours broke. Following consumer reports, we went with a side-by-side Whirlpool gold and was it pricey! Within the first five years of its life, we had to replace the fan twice...the bar that separates the fridge and freezer could have fried an egg--it was so hot! When I had to replace it the second time, I pitched a fit to Whirlpool and they could care less! Now I see that the inside wall of the fridge section has cracks forming! I know the average lifespan is 10-15 years but I still will say that I will not buy from Whirlpool anymore! Their stuff is very expensive and it just seems it has too many small things that do not hold up!

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

We purchased what we thought was a top of the line, high quality washer and dryer, Whirlpool WTW7800XWO approximately a year and a half ago. It has the glass top with a plastic frame, which has just cracked at the hinge location. I went online to read reviews and then called the Whirlpool Customer Service number, 1-800-253-1301 for assistance. I was thinking after reading the reviews that this should be a simple recall type discussion; however, I got completely the opposite! I asked if this was a common problem and the response I got was, Well, we have had people sit on them, stand on them and fall on them, so they have broken for all kinds of reasons! I was flabbergasted! Of course, I was then told it was out of warranty but he could sell me a new one for $219.38 plus tax plus shipping for a grand total of $261.17. It is clear that Whirlpool does not allow their employees access to the complaint line. This must be kept top secret because the only people that know are the thousands of people that have called in to complain, and once you listen to a complaint, you are fired so you cant hear another one and figure out this is a common problem the consumers are getting screwed on! Every appliance in my house is a Whirlpool and the first to go was the washer after 11 years, which is when we bought this new set. When we have to replace the rest, dishwasher, fridge, etc., it will definitely not be Whirlpool unless they do something about known problems and help the consumer out, especially in an economy like this because bare minimum word of mouth advertising is the worst kind to have! I will now see if someone from Whirlpool reaches out to me or not! In the meantime, I will go to Change.org and sign the petition, never again to purchase a Whirlpool product!

What a horrible machine! From the day that it was installed not one time it gave me good cleaning. I spent so much money servicing it. Costed me over $700! I am done putting money into it! I am washing by hand! If you want a dishwasher where you can hand wash and God forbid your rinse with the machine (you will have to rewash everything) then this is the machine for you!

I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there’s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

After almost 10 years, my Whirlpool top loader is now malfunctioning just like a lot of complaints here. It will not complete a wash because it keeps giving an off balance error at the spin cycle. I also had a coin get stuck in the discharge hose but fortunately it did not destroy the pump. I certainly dont want to sink any money into a repair especially because the techs dont seem to know how to fix the off balance problem. Im not much satisfied with my Whirlpool dryer either. It takes forever to dry a load.

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

I’ve had this washer since October 2018. Worst purchase ever. It does not clean the clothes nor does it put enough water in it. I’ve tried the deep water option too and it’s for sure still not enough. I don’t understand how they even thought that this was perfectly fine to sell. If I could’ve taken it back a month after having it, I for sure would. And no one will buy it because they’ve read reviews of how it’s terrible. I wasted $900 on this washer. I have the dryer also which works amazing. The washer just sucks something terrible. My husbands military uniforms always look dirty and a lot of the clothes aren’t ever wet. I’ve finally seen a picture of how you’re supposed to have clothes in there. Why in the world would you only allow barely a layer of clothes at the very bottom to be cleaned by the agitator? Why would you have this huge drum only to put not even a load in there? This was such a waste Whirlpool and I’m glad I’m not the only person who has the same issue. I will never purchase another Whirlpool washer, it’s upsetting I can’t currently get rid of this crap washer I have now.

Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

My Whirlpool water heater had to be replaced. I got a new water heater, and filed a complaint against Chris from your company. Talked to Chris, and he requested for paperwork on the old warranty. I tried to send it through fax number 1 800 999 9210, but got no response. Chris, please reply with the fax number so I can send the info you requested

Whirlpool gold bottom freezer is 2 years old. This model has a design flaw. And due to this the drain is frozen in the bottom of the freezer. Water is leaking onto the floor. I called for service and whirlpool is charging me. To fix a problem that is their fault. This is unfair.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

I purchased a Whirlpool over the range microwave (model #YWMH31017AS-1) in April 2013, and had it installed in August of same year. It worked fine up until November 2014 - just over one year later. Everything on it works, except for the most important feature - IT DOESNT HEAT ANYTHING UP. Doesnt matter how long you set the timer for - the contents come out stone cold! I called Whirlpools 1-800 number and was told that because I did not purchase the extended warranty, I was responsible for all parts and labor costs. I find this completely unacceptable! I have had cheap $70 microwaves that have lasted 15-20 years. I will never buy another Whirlpool product, and am telling everyone I know to do the same!

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.

We bought the Whirlpool water heater and not long after, it quit heating. After many phone calls, we finally got a response and were told to get the replacement thermocouple. We did this and it was the wrong part. We found out that we had to have a right hand thread thermocouple. Now, the heater is out of warranty and we cannot keep it lit at all. It takes at least 3-4 times before it will light once and then it goes out every time the hot water is used.

We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.

The plastic frames for the glass shelves are cracking at the corners and the only option Whirlpool has given me is to replace the shelves at about $150 each. Needless to say, the cracks started just after the 1-year warranty expired. If only one shelf was cracking, it could be my fault; but since all are cracking (some on the front, some on the back and some in multiple places), I believe this is a design flaw and should be covered by the manufacturer. When I call, I can only get through to someone to schedule maintenance or order parts. What can I do?

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!