I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, This is crazy! My towels, bedding, nothing is clean. I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!

After the second year, everything stated to fail. The pump, the main control, even the mounting straps all failed. We are very glad we got the extended warranty. Parts alone have exceeded $400.00. Right now we are dealing with the loads not drying.

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowes or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

We have all Whirlpool appliances in our home as well as our rental property. All of the appliances are of great quality and perform extremely well. The dishwashers are both heavy duty and do a tremendous job of cleaning the dishes. Both have a jet dry feature which is extremely important to us.

We have had our washer just over a year when the plastic hose that fills the detergent tray began leaking. The entire assembly is plastic and poor quality. Whirlpool customer service says since it is after 1 year, that I would need to pay for the parts & service ($489). I would not recommend this machine or anything Whirlpool.

54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

So after having the old white standby refrigerator and stove from the late 1970s, I figured it was time to upgrade. I have had theses appliance for TWO MONTHS! And they are starting to rust! I dont want to complain, I want a solution. Is there a law suit or advocacy to get our money back? I even bought the 5 year warranty, but found out that it is considered cosmetic!

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

In the first year of my Whirlpool Washing Machine, the motor quit working entirely. Fortunately, the machine was under a 1-year warranty and the motor was replaced by a Whirlpool service technician. My big complaint with this washing machine is this: Even though you select hot water for the wash cycle, the machine has sensors in it that only allow the water to get lukewarm. If it senses the water getting too hot, it adds cold water to bring the wash temperature back down to 78 degrees F. Next time I will do my research and buy a machine that actually allows one to use hot water.

Absolutely love the oven/range electric smooth top! Cleans up well. Works well. We bought new along with refrigerator and microwave as a set. We had problem with icemaker, told us we needed new door (well within warranty coverage) then wrong door was sent and company told us that they could only send one door and that was it. Incorrect door sent back. Repairman attempted to fix several more times. We finally quit trying. Husband says we can never buy Whirlpool again.

I purchased a Whirlpool Duet washer in Jan. 2011 and there has been 3 problems. There has been water leaking, loud/banging noises during the spin cycle, and torn clothing. Technicians have visited 4 times in 7 months. At this point, I forsee more problems in the future. I spoke to a supervisor at Whirlpool and I asked if the washer could be exchanged. I was told, If it is repairable then we will continue to repair it. I was also told that I could purchase an additional 1 or 2 year warranty. A comment like that makes me believe that the company foresees problems in the future as well. A company like Whirlpool should realize that customers should not have to spend time leaving work early or taking off to meet with a technician about an appliance so often or at all! I have owned a washer in the past but it was left when we sold the home and I never experienced any problems!

Purchased a Whirlpool Cabrio Washer 5 years ago because our other washer died after coming home from vacation. Its just 2 people in this household so I dont do mountains of laundry. The other machine lasted 15 years so go figure. We purchased the Cabrio from Lowes. Got the extended warranty but as it goes the machine fails when all warranties expires. Over the last couple of weeks this machine started to not complete a wash cycle. All lights go off except for spin light and machine stops. Even asked the person in charge of washers and dryers at Lowes about this who then told me to get an extension cord and plug it into a different outlet. Seriously! I have had to unplug the machine after it fails to complete cycle, wait 5 minutes or so, plug it back in, select rinse and spin, it fails again 13 minutes left in cycle, unplug again, plug it back in, select drain and spin, wait for it to MAYBE complete that cycle. Do not purchase this type of machine. Just for a technician to come look at it is $100 or more and to replace whatever circuit board is probably another $300 or more. Screw that! Going to find a good old fashion one if possible. Piece of junk. Not going to spend $700 or $1000 just to wash clothes for 2 people.

I bought my new Whirlpool Duet washer and dryer in November 2011. Washer was loud from day one, but I never owned a front loader and thought that is how it was. Then someone told me that meant the bearings were bad, so I called. While still under warranty, they did replace; and I had to wait 6 weeks. Then a few months later, it started leaking. I had the extended warranty, and A & E came out and told me the bearings failed again. And now, I get a check for $750. But the machine cost more than that. Do not buy any Whirlpool, Maytag, or Kenmore. They are all made by Whirlpool.

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

This Whirlpool refrigerator is only 1 year and 3 months old (just out of manufacturers warranty). I am very happy that I bought the extended warranty. I have had to have 2 service calls in the past month. On the second one I was told the compressor needed to be replaced. I have had refrigerators that were 25 years old and never needed service and are still working. I have seen many of the same problems being reported on Whirlpool Refrigerators of this type. I recommend you steer clear of them. Also KitchenAid and Maytag because Whirlpool makes their refrigerators too.

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

The price expensive for the quality of the Whirlpool Refrigerator. In some parts looks like unfinished and you can see the glue and inside foam. The space is limited for big containers like milk and the fridge gets full with two bags of chicken breast.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

Both glass doors have a streak between the glass and you cannot get to it to clean. It looks like you havent cleaned the glass. I bought this 2 years ago. I am worried that the glass may break and heat escaping from the oven.

Only problem is you have to open door to access functions. 30 second increments and stop are on outside. Beautiful to look at and inside is easy to clean. 4 fan levels, vent inside or outside. 2 light settings. Nice and bright. Low profile over stove but big enough to hold large casseroles.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

Right at 18 months ago, we bought the Whirlpool Cabrio Top Load washer. The last washer we had was the bottom of the barrel Whirlpool model and it lasted 8 years. So, I had no problem purchasing the brand. But now, our washer wont go through the cycles and we hare having lid lock issues. The repair guy said the lid lock was fine which I thought was good news because he said it would be $300 to replace including his service call. Now, it looks like our choice is a $350 motherboard, or a new washer. Whats wrong with this picture? I can go to Lowes right now and buy a used one (exactly the same for $399), pay $350 to repair my two-year-old $750 washer, or buy a different washer? Its hard to believe that a $750 washer is only good for 2 years.

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

Everything Whirlpool that I buy is junk these days! Whirlpool used to be one of the best brands, now, cheap China GARBAGE! My dishwasher will not fill enough to clean the dishes without setting it on pots and pans. Then it runs for hours and uses a ton of electricity! I tested the water fill cut off, after it fills it is not even close to lifting it and the switch works fine. I returned the Whirlpool dehumidifier I bought recently, it was junk as well!

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

Do not buy Whirlpool appliances! Save yourself the trouble. I have a Whirlpool free-standing gas range that I bought when I purchased my house in June 2008. Just the other day, the oven stopped working. When I went to turn the oven on, I can hear a clicking sound but the burners in the oven do not ignite. I called Whirlpool and they offered to send someone out to fix the problem. By the time someone comes out and charges me for parts, labor, etc, I will probably have paid half of what I paid for the range when it was new! I also had the same thing happen with a Frigidaire refrigerator last year! The bottom line is that brand name appliances are not built the way they used to be. I am actually looking at buying a Samsung or some other model and try my chances with them!

My Whirlpool super capacity 465 started flaking out on the temperature and burned our dinner. I had a repairman over to repair which he did after about 3 hours of testing. Less than 6 months later it did the same thing. Overheating in the oven.

I bought my house in 2009, and the previous owner bought this refrigerator in 2005. By 2012 The light and temperature read out went out. A circuit board had to be replaced. I have a home service company that I pay for yearly which takes care of the appliances. As usual, the fine print on the back of the contract said circuit boards were not covered. When I went online to purchase the part, the cheapest I could find it was $180. My service company said they would not cover it because they break down so frequently, with Whirlpool as the biggest offender. They gave me a discount and charged me $125 for the replacement. Whirlpool is making a fortune on these defective parts, which last long enough during the warranty period, and then you are on your own.In 2015, after the refrigerator was 10 years old, the compressor died. Hundreds of dollars of food spoiled. My service company said I was covered for the replacement, but I would have to wait 5-7 days for the part to come in. I was so furious that a refrigerator of this age would break down on me. The repairman told me he has seen these Whirlpools break down after 5 years. He said they are junk. When I was young, we moved into a new 20 story building in 1963. All the apartments had the same refrigerator made by Frigidaire. I lived there for 26 years. When I moved out in 1989, that refrigerator was still there working perfectly. It never needed a repair. I never heard anyone complain about theirs either. How is it that in 1963 a company could build a workhorse of a refrigerator, but in 2005, Whirlpool, a company in business since about 1911 makes this junk? I will never buy a Whirlpool product, and will tell the world not to do so as well.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

Purchased a $900 refrig, it broke 1yr & 1 week later. I fought to have this fixed since its out of the warranty period. After having to take off time of work for repair people to come. The repair guy made a disaster. Finally after much arguing I received a new refrig, same model. Well that last about a year & 1 1/2 then it started leaking underneath. I CANT use the icemaker or the water feature which I paid extra to have. What a piece of Junk. The people at Whirlpool will just say, Did you purchase a warranty? YOU SHOULDNT HAVE TO HAVE IT FIX WHEN ITS ONLY 2 YRS OLD!!!!!! They are so greedy, they make junk so that you spend more money on repairs or extended warranties. Whirlpool owners & mgrs see how you feel when it happens to you. KARMA. I will tell as many people as I can to stay away from Whirlpool. I will never purchase their products again.

Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

We bought a Whirlpool washer and dryer set (Cabrio WED7300XWO) 2 years ago. Within that time, the door seal fell off and needed to be replaced. The drive belt pulley became detached, and now the drum seal has fallen out and had wrapped into the clothes. I have never experienced such a substandard product. We would trade back this one for our 15-year old set we had replaced it with at the drop of a hat. We are retired and have a summer home, and only use this product 4-5 months a year. Never again, Whirlpool!

I purchased my Whirlpool refrigerator about 4 years ago and havent had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

The machine has an infinite water level setting, an agitator which I feel cleans clothes better, separate settings for water temperature for both wash and rinse cycles, and the ability to soak prior to washing by just leaving the lid up. You can add bleach and fabric softener to dispensers that will add to the tub at the time needed. My machine has been a really good one.

My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.

I have a Whirlpool refrigerator from 2017 that is causing so many issues and finally completely broken after spending $500 on repairs. 4 months ago, refrigerator was making loud noise and freezer wasnt working. Then within a week the whole unit stopped working. Then, freezer got all frosty and the whole unit got shut off. 2 month later, the ice maker stopped working and nothing is working now. I called the Whirlpool and they offered me to purchase extended warranty for $530. I could not believe they wanted me to spend another $530 on this refrigerator after spending all this money on repairs and still useless. I refused to buy any more Whirlpool product that I used to love in the past. I am just so disappointed with the customer service as the supervisor from Whirlpool said that is why they offer extended warranty. $2000 refrigerator to last me 3 years???? Not doing this again.

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.

I bought Whirlpool Cabrio washer two months ago (Model number : WTW7300DW0). They indicate washer use less water and clean better, but that is not true. Some clothes on top of the load were not even getting wet and clothes smell bad after washing. Even worse is that clothes got holes in many places and some clothes were totally destroyed after washing. In just two months, I have to throw away many of my towels and clothes. I dont believe this kind of washer should be sold again. This should be a recall to give us a replacement ASAP and remove any products still in the market. There are many complaints online, I hope someone will stop this and do the right thing.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

I purchased a Whirlpool microwave oven from American Furniture/TV in Fenton, Missouri on 11-13-2010. It had a Whirlpool 1 year warranty and a Performance Guarantee for five years. I noticed recently that the plastic on the door had hairline cracks near the handle and now is beginning to crack around the glass on the front door. I called American when I noticed the cracks by the handle and was told that it was cosmetic and not covered. Now the cracks around the glass may be a bigger problem if they let fumes out from the microwave. I am waiting for a second answer from American. I feel like the problem is with the plastic itself.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

Every washer Ive ever had has just a spin. Why dont these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.

My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.

I bought a new Whirlpool refrigerator (model GX5SHDXV01) about 5 years ago. This company used to have a great reputation, but times have changed. At 2 years, the defroster went out and needed to be replaced. I thought at the time it was just one of those flukes, since Whirlpool makes such good products. But, here I am again with the defroster out at just over 5 years old. I contacted customer support and was told that they would not stand behind their product. Twice in 5 years is ridiculous! Poor marks for reliability.

We are now over a month without a working fridge/freezer because of the lack of Whirlpool care. Our brand new Whirlpool fridge stopped working after 3 days. That was nearly a month ago. I have wasted hours on the phone with rude reps from both Home Depot and Whirlpool. A new one with multiple dents was attempted to be delivered today which I wouldnt sign for knowing Id be stuck with it. Now we have to wait 2 weeks for another one. A $100 compensation doesnt nearly cover our food loss let alone a family of 4 living without a functioning fridge and freezer. I will never purchase Whirlpool again!

Ive had my Whirlpool Refrigerator for 2 years. Within that 2 year period, all 3 of the drawers within the refrigerator have broken and now there is a crack in the freezer on the bottom starting in the front and going straight back on the bottom to the back and up the back. After pleading my case for a new fridge to their Customer Satisfaction Department and everyones supervisor therein, theyve offered to pay for the epoxy repair. Im very dissatisfied with this! I dont think that a $1300 fridge should be held together by glue after only 2 years. Ive been waiting for one of the drawers to be replaced for over 2 months. They claim that the crisper pan is out-of-stock and they have no information if it is in production. Im to call back in 2 weeks to find out the status of that part. I would like to add that my husband and I work 6 days a week and our adult children are rarely here, so this refrigerator is very lightly used. We dont have a household of 6 or 7 people constantly home, opening the doors and sliding out the drawers. The fridge that I had previously was a GE and it lasted 30 years. I guess the next one will probably be a GE. I just wanted something different. Well I got it. Its something broken.

Very similar experience with warranty issues as everyone else. I purchased a brand new $2k side by side stainless steel model in Dec of 2013. It began not cooling in August of 2014 and they have since had 8 repairs and still will not exchange the fridge/replace the fridge. We finally had to buy another fridge and put it in our garage in order to have food in our home (of 5 kids and 2 adults). Ridiculous customer service every phone call. Possibly the least educated, rudest individuals always. Never buy from Whirlpool - worst reputation ever.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

Ive never considered writing a complaint before, but feel it is necessary in this situation. I have had my Whirlpool refrigerator since November, 2007. It has worked great until this past April when the freezer began to overfreeze, cause frost and ice to build up. I have had Whirlpool Factory Service out to repair the unit twice a month since April with still no resolution and the appointments are getting harder and harder to get someone to come out in a timely fashion. I called on September 1st and the closet appointment is September 15th. They werent even able to book the appointment when I called. I was told someone would call back within 3/4 days. When I didnt hear back today, I called to find out an appointment was set.Ive called the Resolution Team to obtain back records of service but havent been successful in receiving a phone call or email. I havent received all of the follow up emails after service which is frustrating since there have been two technicians that have come out for repair and were not provided any history on the unit. If I had the follow up emails, I would be able to share that information with them.I contacted Customer Service to find out what I can do in regards to the issue I am having and was told its best to stay with the service provider that I began with since they are familiar with the issue. I would imagine if they are familiar with the issue that it should have been fixed by now. Ive also sent a response card back to Whirlpool Home Appliances at the Survey Response Center and havent heard anything from them either. When I called to follow up there wasnt anyone that could point me in the right direction to obtain answers. They were able to provide me with the mailing address for Consumer Affairs though. Ive been told numerous times that if it gets to a point it costs too much to fix they will replace the unit. Im not sure when that decision is made. I have an extended contract and will extend it again in October when it expires. I just want the unit fixed or replaced. Its been since April with the same issue. Very disappointed consumer.

I purchased a Whirlpool Gold from ABC Warehouse in Flint, MI, for $2099.00 before tax and it was delivered on 10/22/2010. Head-liner of inside of refrigerator has a crack about 3-3 1/4 inches long and the refrigerator is running more often. A repair tech came today, 10/14/2011, and did his job fine. He called Whirlpool and they stated to fix it with epoxy? The repair tech is ordering this. I called Whirlpool at 9:00 am right after the tech left at 1-800-253-1301 and spoke to Sherry. I explained everything to her in a very nice manner and she stated that according to the manual, they give us it is for repair only? I said, ok, could I please speak to her Supervisor and she said yes but it will be the same answer. I spoke to her supervisor, Lisa at 9:15 am, she came on talking about the problem and let me talk, I asked her on several occasions are you still there, and she said yes, her words were that Whirlpool only repairs nothing else for the year as per my paperwork (record). I said we dont even get this till after we purchase the item, I mentioned I had a Cabrio Washer and it was junk and had more service calls than any other machine I owned. I have a stove as well from Whirlpool it’s been good so far, I told her with service like this, and them knowing their liners are made of cost cutting saving materials as I have read enough complaints about this on the internet, that Whirlpool is eventually going under and so are the other small shops that do part work for them and their jobs will be outsourced to Japan, China, India and so on, I asked if there was another person higher up than her I could speak to and she said no, they’re not available at this time I snickered and said thats management for you. They have a customer service rep (call center complaints which is Sherry), then supervisor like you (Lisa) then some other management that dont want to talk to you. Way to go Whirlpool. I told her to document that I will never buy another Whirlpool appliance and I will definitely tell others and so on, and if we get enough folks to ban them they will leave USA or close and then Sherry and Lisa will be unemployed just like the rest of us in the good ole USA. Poor appliances for folks that can barely afford to make it and if you’re lucky and working like me and you buy something; shouldnt a refrigerator last more than this, and you stand behind your products? I also told her I know some are abused but this was not an abused product from me. It is a Whirlpool ‘cut your cost savings product’, and forgets the customer. Please look at the old appliances, I also mentioned I have an old Amana in my garage that is 17 years old runs great and never had a problem. And I gave her up for this piece of junk Whirlpool. I then told her I will write letters, emails and everything I can think of to ban this make and product. Model number of this refrigerator is GI7FVCXWBO, freezer on the bottom, fridge on top, side by side doors, solid black with ice maker. When I purchased this I bought it to last a long time as I had to finance it, and take from our monthly income. I had never had a nice fridge, but heck this is not nice. It’s a joke and the sad part is, I owe over $900.00 still and just got laid off. Thanks to the good ole USA and Michigan, but I will pay it off no matter what cause I pay my bills, and stand behind my name as a good person and citizen unlike Whirlpool. Boycott their products as they dont care about us or the American workforce. Oh, and this damage was not caused by abuse to the fridge - it was poor quality of materials in their products. Thank you for letting us complain about products! Also, it’s not like I can go out and buy another refrigerator as it took me over 18 years to get this one. Thanks WHIRPOOL for letting me down on another bad product but it will never happen again. Ive definitely learned and will teach others. Its just not fair that these big manufacturers can get away doing this to the poor people, maybe its like they say; corporate greed?

Shortly after the warranty expired my refrigerator started building ice on the floor of the freezer. With the build-up of ice the freezer started leaking on the bottom. Sometimes it gets so bad I have a hard time closing the freezer door properly. The Model# GB9FHDXWS06, Serial# K31505096 of my Whirlpool refrigerator. I do not recommend any Whirlpool product. Do your research before you buy any Whirlpool product.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

Purchased the Whirlpool Cabrio supposedly a top of the line washing machine? Not even three years old, used 3 times a week for normal to small loads, for a family of three. Stopped spinning water out, so clothes are soaking wet at the end of the cycle. Repairman said I need a new transmission and inner spin basket is completely worn. New parts will cost me around $500!!!! Repairman said this should not be this worn down in 2 1/2 years. I purchased this machine to replace a Roper brand machine I purchased used for $200 and had for over 10 years without issue! I will NEVER buy Whirlpool again. They do not stand behind their product! I should not have had any issues with this machine for at least 10 years!

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.

Purchased a Jenn-Air single wall oven model JJW2427WS after seeing it displayed in an appliance store. Oven was installed as directed. Upon viewing the panel, I discovered that it does not light up. You cannot read the function or numbers, never mind start and cancel without a flashlight. I have been a Jenn-Air customer for over 20 years. This is the first time I have been disappointed. Also, has this model been discontinued or recalled?I wrote to the CEO of Whirlpool and explained my problem. I was told that this is not a functional problem, but perhaps a design dissatisfaction. I cannot believe that there are other consumers who are not having difficulty using their appliance without additional lighting in their kitchens.

I purchased a Whirlpool dryer about 18 months ago. Within 2 months the timer went out. Of course I am still under the manufacturer warranty they came and fixed it. Now a year after the same problem occur. Whirlpool convinced me to buy and extended warranty for $268.00 and scheduled service with Platinum Factory. Took a day off work, then they call me to cancel the appointment. I will advised people not to buy Whirlpool appliances because that is not the appliance I have with them. All whirlpool appliances have a defect. My refrigerator, my washer and dryer, my microwave all have issues. Most of the whirlpool at all. Services agents are rude and not professional. One agent from Tennessee had the nerve to tell me I have to lose money to get services right. When asked to cancel service plan I was told to write a letter to get my money back. My advice if you are in the process of changing your appliances DO NOT BUY WHIRLPOOL APPLIANCES because your problem will not be resolve by talking to those stupid agents and will not let you talk to a supervisor.

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

We purchased the gas slide in range with gas oven. Immediately the temperature would hold a consistent heat, therefore it continually reset with a start sound (swoosh) every 5 minutes. The manual says it will do this, but clearly this is not normal. Then, the oven stopped working, showing an error message FBE0, that the cooling fan is not at high enough speeds! It sounds as though, along with hundreds of other people, we have all been ripped off! If anyone can please tell me what can be done about these defective stoves, I would appreciate it, thanks very much!

I was sold a gas water heater that had my water smelly like rotten eggs in less than 6 months. I bought it in January 2016 and by June the anode rod I am told was no good. The only thing Lowes could do for me was sell me 2 anode rods, one the plumber thought was bad. I also had to hire a plumber. I was eventually told I was out of luck because the area the old anode rod was in was too damaged to come out.

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

This aqua clean is garbage. Had Whirlpool with heat clean perfect. Now have to clean my oven with self cleaning over easy off. I am so disappointed. I always thought of Whirlpool as a good choice. And have bought Whirlpool before. But not after this. Bad, real bad.

I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

This is one of the best washers I have had 4 years now. The spin cycle is great. Feel almost dry when done. My daughter was going to order this set but cant get them anymore. I guess it is because it is too good of a washer.

It is my belief that through my experience that most Gas Range manufacturers mainly Whirlpool corporation purposely designs the stove igniter part to fail in 5-10 years. They do this in hope the consumer will purchase a new stove. The igniter in my stove has failed 6 times since I purchased it in 2005. I have had to replace it at my expense each time. The last time it failed, I asked Whirlpool if they would do a good faith gesture and replace it. They very rudely refused. I will never purchase another Whirlpool appliance again and encourage others to follow me. If they give me this much grief over a simple good faith gesture, I can only imagine the difficulties in getting them to honor a warranty claim!

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowes. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You cant set within 5 of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess its own name up, why would Maytag want any part of it? I dont think I will trust Maytag anymore either for fear it may be a Whirlpool.

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

On Dec 18, 2015, my hot water heater located in my garage started spewing water out into my garage, driveway, and into the street. I called Lowes, whom I purchased the water heater in Jan 2011, in which it was still under warranty. I was told to call (Whirlpool) 877 817 6750, the order was placed for a gas shut out valve after going through a check system. I was then given the names of two local preferred technicians to repair water heater, whom was not available. The representative from Whirlpool (American water heater) told me I can get the plumber of my choice, authorization number was given. I had to call the (Whirlpool) (American Water Heater) back and was told the part was ordered 2 times. The first part will come on Dec 19, 2015 by UPS, and that the second part will come on Dec 21 by UPS, that a prepackaged label for return will be attached, and to tape the 2 boxes together to send back to the company--one box with the old part, and one box with the new. So, I sent the boxes to an address in Junction City, Tn. But I was not sent prepaid label, so I kept by word and spent $14. I will not be reimbursed according to American Water in which I followed their directions to a tee. So the walk away, the customer is always wrong, staff is not being trained the right way, and as a customer I am out of money and making adjustments to the way of customer service. No service. Just a waste of time, effort, and money.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.

I have a Whirlpool french door unit with ice & water through the freezer door. I recently noticed rust in the ice. When the extended service plans tech came to see it he told me that the ice bucket would have to be ordered. Almost a month later, I called him and was told that rust isnt covered. I understand that surface or cosmetic rust shouldnt be covered, but rust in a place where it can be ingested is different. Anyway, I called Whirlpool directly and a very nice phone rep agreed with me and asked her supervisor. Needless to say, I just sent Whirlpool a letter stating that I would pursue this through legal channels if I dont get satisfaction.