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Buy Whirlpool Refrigerator WRT318FZDB
Buy Whirlpool Refrigerator WRT318FZDB
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Buy Whirlpool Refrigerator WRT318FZDB

Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Black

Find big savings on Whirlpool Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. With wall-to-wall frameless glass shelves, humidity-controlled crispers, a Flexi-Slide bin and gallon-size door storage, this 18.2 cu. ft. Whirlpool WRT318FZDB top-freezer refrigerator provides plenty of room to house your groceries.

Manufacturer: Whirlpool

MODEL: WRT318FZDB

MSRP: $774.00

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Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,

Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,

Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,

Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,


Buy Whirlpool Refrigerator WRT318FZDB

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Product Reviews:

Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been
Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been nothing but trouble. Ive had service companies out 6 different times. The doors never lined up or closed properly from day one. The final and last attempt to fix was putting caulk in the seal of the doors!! Left door does not seal properly and moisture builds up on inside. I requested several times for a new one and Whirlpool refused. Also purchased microwave, stove and dishwasher. Microwave went out 6 months after using it. They had to replace a major part. At least they did this at no charge. Just the hassle of having to be home 2 times to meet service tech. WILL NEVER purchase Whirlpool appliances again. Ive been using them for in all my homes in the past. STAY AWAY from this model.
Published: July 23, 2017
Kurt of Holmen, WI
Source: consumeraffairs.com

I purchased this washer about 3 years ago to replace a dishwasher which las
I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.
Published: October 23, 2014
Radomir of Lawrenceville, NJ
Source: consumeraffairs.com

We bought our first Whirlpool 4 door about 4 years ago. Within the first 3
We bought our first Whirlpool 4 door about 4 years ago. Within the first 3 or 4 months the ice maker stopped working which was repaired. Then at 3 years the compressor went out and of course no cooling or freezing. Since we had bought this at Lowe’s they loaned us a fridge until ours was taken care of and told us to call whirlpool. When we called they said they would do nothing for us. Between them and Lowe’s we were finally able to get the refrigerator replaced by paying another $1,000. We have had the new fridge for a little under a year and the ice maker stopped working. While trying to get it working by their service repair people the cooling and freezer stopped working. The service people said the compressor is bad. We called whirlpool again they will not replace the refrigerator and said it will have to be repaired. The service company says compressors are on back order and don’t know when they will have one. All of this has been going on for 3 weeks at this time and who knows how much longer. I had to throw all of the food in my freezer away and as well as most of what was in the refrigerator. I am now buying ice every other day to keep some foods cool so we can have something to eat. We are 82 years old with a very limited income and find this very difficult to deal with. Whirlpool’s reply is sorry but they will not do anything since the fridge is under warranty.
Published: August 14, 2020
Syglenda of Antioch, CA
Source: consumeraffairs.com

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters.
I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.
Published: October 11, 2011
Michael of Baton Rouge, LA
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capac
We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.
Published: August 4, 2011
Denise of Edgewater, MD
Source: consumeraffairs.com

Thank you EPA for requiring water limits on manufactures of washing machine
Thank you EPA for requiring water limits on manufactures of washing machines. As a result, I am forced to use the deep water and extra rinse functions to get clothes half way clean. So much for saving water! This Whirlpool Cabrio machine cost way too much for such lousy results. Additionally, I have to purchase a special product and clean my machine every month or two. Ridiculous!! I yearn for the old days when I could wash my clothes and they would actually come out clean.
Published: August 22, 2017
Suzanne of New Braunfels, TX
Source: consumeraffairs.com

We bought this Cabrio washer WTW6400SW2 several years ago. Immediately afte
We bought this Cabrio washer WTW6400SW2 several years ago. Immediately after having it delivered and installed, it started displaying an F1 fault code. The main control board was replaced under warranty. It happened again within six months. Another board was replaced. That board lasted another six months. The warranty was up by then, so I used the machine by hovering over it and restarting it every time it failed. After two years of this piece of junk, we put it in storage while we worked on the road. It was brought out on 10/01/11. I called a repairman (who came on 10/04/11) to come replace the board again. He told me that the last two times it had been replaced with the same defective board, that Whirlpool had never fixed the problem. He claimed he had the new improved board, which he replaced for about $350. Two days ago (361 days later), it went bad again. The same repair company came back and said it was the board again. I just tried chatting with a person working on the Whirlpool website. They (of course) said they would do nothing about the washer. They do not stand behind their product, obviously. Does anyone know of a class action lawsuit over these washers? It is a ridiculous amount of money to spend for a product that does not work. This is just wrong!
Published: October 3, 2012
Betsy of Louisville, KY
Source: consumeraffairs.com

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since tha
We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!
Published: July 23, 2013
Cheryl of Williamston, MI
Source: consumeraffairs.com

Whirlpool Refrigerator WRS526SIAH00. Well we have always had a lot of trust
Whirlpool Refrigerator WRS526SIAH00. Well we have always had a lot of trust in Whirlpool appliances over the years. Just about everything we have is Whirlpool brand including water heater. We remodeled our kitchen and bought a new refrigerator in July 2013 (just for the color/look change). We have had nothing but problems from day one with the water/ice dispenser water may or may not work. Now (AUG 2015) the refrigerator side started freezing our food, milk and tea gallon jugs frozen solid. Went down a self fix list on an appliance parts website using our fridge symptoms, said it was probably the bimetal defrost thermostat. Replaced that part. It didnt fix it.So I did my own troubleshooting and found the cold air was continuing to push from freezer into fridge area, found this cheaply made plastic damper broke and stuck open. Now that part will cost another $50+. Whirlpool knows about these cheaply made parts they have put in these appliances. You cant even get to this part without taking things apart. This is a cheap manufacturers plastic part and Whirlpool knows it. Its not the consumers fault. It was a joke when we received an extended warranty offer from Whirlpool for just $208 per year or $626 for 5 years - I wouldnt spend another dime with Whirlpool. The price is high because they know how many parts are breaking on these units. You shouldnt have any repairs for 10 years on a refrigerator. We are stuck with a lot of Whirlpool products now, but we are done with this brand. Dont waste your money.
Published: October 8, 2015
Keith of Auburn, AL
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio Set from a local store. Just over a year lat
I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested. 2 years later now and the machine is getting loud again. This is due to the spin throws water up and it is able to get out of the tub and down into the barring and the soap residue wears the barring out. Bad design. Called Whirlpool again and again they are not interested but can put me in touch with a repairman. I will not repair again but will use until dies and buy something else not related to Whirlpool. So much for energy efficiency.
Published: November 23, 2011
Helen of Sandy, OR
Source: consumeraffairs.com

If you are in the market for a new washing machine, steer clear of the Whir
If you are in the market for a new washing machine, steer clear of the Whirlpool Cabrio (or any Whirlpool for that matter). We have had issues with ours from the beginning. We had Whirlpool techs come out and were continually unable to fix the issues. Eventually they told them that it was not broken, even though one tech told us it definitely was. After four service calls they just stopped sending out techs and told us too bad. Now after less than two years it is leaking from the bottom. Yeah, Whirlpool, theres no problem with it. Save yourself the potential headache and get something else. Anything else.
Published: July 18, 2017
Jesse of Cincinnati, OH
Source: consumeraffairs.com

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the su
Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.
Published: April 30, 2015
REGINALD of Mobile, AL
Source: consumeraffairs.com

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash
Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.
Published: February 27, 2016
Jennifer of Charlottesville, VA
Source: consumeraffairs.com

Me and my wife bought a Whirlpool top load washer June 2011. Two months lat
Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.
Published: February 2, 2012
Robert of Vardaman, ms
Source: consumeraffairs.com

Broke within a year, company wouldnt back its product. Went out for another
Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.
Published: March 16, 2016
Joan of Carolina Shores, NC
Source: consumeraffairs.com

Whirlpool fridge (model no ETILFKXKS) - I purchased this fridge from a very
Whirlpool fridge (model no ETILFKXKS) - I purchased this fridge from a very good dealer (Trail Appliances, Edmonton). Within a year, I had my first of the frozen water drain from top freezer to water pan. Of course, I blamed myself - too much warm food, blah blah. Now this is happening more and more often. The fridge is kept at number 1 of 5 for coldness. All foods are left on counter to cool, but three times over my Christmas holidays this year when I swore I would throw this fridge in the garbage - the drain froze, water all over the fridge, food having to be removed and placed in other peoples fridges, blah blah. Now it did it again this weekend! There are only two living here. I work all day and no one even opens the fridge much and again this happened. Im really sad that such a faulty product (too much insulation hiding the drain pipe behind the fridge and it must be much too small in diameter; otherwise, it wouldnt freeze up). Talking about work. We have two fridges there with 50 people using them all day and they run perfectly for the last 8 years that I have been there. So I think it indicates that my fridge is faulty. Im so sad too because I dont have the money for a new one. I just turned 65 and am about to retire (single mom). You would think that a $1,300 fridge would last longer than 6 years!
Published: February 18, 2013
Maria of Edmonton, AB
Source: consumeraffairs.com

Its an IKEA double wall oven. Top oven is convection, bottom oven is regula
Its an IKEA double wall oven. Top oven is convection, bottom oven is regular. The cost was half of what a single wall oven was at other stores. It is very simple without a lot of fancy timers and extras. Its great for cooking a very large meal when you need two ovens or have recipes that need different temperatures. I was able to shop entirely online to the store in another city and have the wall oven delivered for minimal charge. I dont mind paying more for better quality, but it seems increasingly hard to find. I purchased my no-name double wall oven from IKEA in 2010 for around $1000. That was almost half the price of a name brand single wall oven. Apparently the oven is made by Whirlpool. Self clean option works well. You cant beat it for putting on a great big meal where items require cooking at different temperatures. Both ovens are full size so you could cook a giant turkey and a ham at same time. Never had a problem with it either.
Published: March 16, 2016
Mary of Victoria, BC
Source: consumeraffairs.com

Here is my TERRIBLE experience: After only eight months it started to fail
Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!
Published: April 13, 2014
D of Streetboro, OH
Source: consumeraffairs.com

I completely forgot that I wrote a review on our Whirlpool hot water heater
I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.
Published: October 9, 2015
Jennifer of Cankton, LA
Source: consumeraffairs.com

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrige
Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.
Published: January 2, 2015
J of Toadsuck, AR
Source: consumeraffairs.com

I bought a Whirlpool water heater in March, 2008. Last time (not sure if i
I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.
Published: December 1, 2011
Cesar of Lorne St., CA
Source: consumeraffairs.com

Ive had my Whirlpool Gold for over a decade and absolutely love the quality
Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.
Published: May 11, 2020
Adele of Mayfield Heights, OH
Source: consumeraffairs.com

Water heater was defective from the factory with a pinched wire between the
Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.
Published: March 1, 2015
David of Madison Heights,, VA
Source: consumeraffairs.com

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing mach
In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable. I contacted Whirpool warranty service and was told that they would reimburse me 75% of the cost of their choice of a Whirlpool washer! Since I have had 10 hand surgeries, I need a washer that does not have an agitator (hence the original Calypso purchase). The model that Whirpool warranty deemed as a replacement had an agitator and was also a much lower energy efficiency rating. I found that the Cabrio was a comparable replacement model and finally Whirlpool agreed to replace the washer at 75%. I was angry that they didnt cover the total replacement, but felt at least I got a totally new problem-free washer. I again purchased the extended warranty. I got the Cabrio in March of 2008. In April of 2011, the washer started getting rust around the bleach dispenser and also I would get UL code (Uneven Load). A&E tech came out and replaced a bearing. He said that the rust was not covered under the warranty. I asked how it was okay to have rust around the bleach dispenser if the washing machine is always wet with water. A month later, I was still having a UL code and the rust was getting worse. A&E came out again and said that even though I saw rust around the bleach dispenser, the rust was in fact underneath the tub and had eaten away at the parts. He called the warranty company to authorize repairs and the Whirlpool warranty company denied any more repairs on the washing machine.
Published: January 2, 2012
Rita of Wheaton, IL
Source: consumeraffairs.com

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years
In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.
Published: November 16, 2015
Cindy of Goodyear, AZ
Source: consumeraffairs.com

On 1/24/12, I replaced a 15 year old water heater that had started to leak
On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.
Published: February 8, 2012
Florentino of Fontana, CA
Source: consumeraffairs.com

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine
I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?
Published: November 16, 2012
John of Medicine Hat, AB
Source: consumeraffairs.com

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wou
Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.
Published: June 2, 2018
Paul of Dilliner, PA
Source: consumeraffairs.com

I bought three top of the line 40-gallon Whirlpool electric water heaters f
I bought three top of the line 40-gallon Whirlpool electric water heaters from Lowes three years ago. One of the three heaters has already developed a leak. I contacted Whirlpool only to find out that they wont do anything to diagnose the problem. I have to pay labor for someone to come out, diagnose the problem and then pay for the labor to either correct the problem or replace the water heater. By the time I pay the labor costs, I could almost buy a brand new unit.
Published: December 12, 2012
Donna of San Mateo, CA
Source: consumeraffairs.com

I will be brief. Bought Whirlpool ref. model #WRF560Smywo4 on April 15, 201
I will be brief. Bought Whirlpool ref. model #WRF560Smywo4 on April 15, 2016. The refrigerator quit work July 29, 2016. Called Whirlpool. They responded they had no repairman in our area. After several calls they scheduled a repairman. He came and put on a part. It did not work. Called Whirlpool again. They sent the same repairman. He stated it needed a new compressor. A week later he arrived with the part (August 12, 2016). As of now the refrigerator is working. Now this was two (2) weeks without a refrigerator. This has been a bad experience. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AND RECOMMEND THAT YOU DO NOT PURCHASE ONE.
Published: August 13, 2016
Helen of Columbia, NC
Source: consumeraffairs.com

I love my Whirlpool refrigerator, its great. I have not had any major issue
I love my Whirlpool refrigerator, its great. I have not had any major issues with this brand. I only wish that the freezer was made a little different. Im not a big fan of the side-by-side doors. I would much rather have the one with the freezer at the bottom and the fridge at the top...
Published: August 31, 2019
Sharlene of Federalsburg, MD
Source: consumeraffairs.com

Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purcha
Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purchased for almost $2,000 on 1/7/2014. Before it was four months old I had spoken with store about it frosting up the freezer drawer several times. Finally found it wasnt level and drawer was hanging. Ok figured it was ok, even though I had other issues with it. I took the cosmetic issue of false height on door, which made it seem larger and drastically size reduced produce drawers which made it necessary it actually cut off celery two inches to fit in drawer and door nooks being so narrow that they only fit 3 small condiments in them on the left door and its a trick to fit thing in the right, but since they are deeper can fit a little more. Ok thats my fault for not actually measuring. But who takes condiment jars shopping?The killer is that a leak in the ice maker, lets water/ice to build up under the ice maker on floor of freezer drawer. It then freezes there and if we dont take out the drawer and remove the ice chunks by hand it thaws and runs out in the floor about once a week. The leak began to be worse in August 2014. I understand it will need repair. What makes me really upset is the refrigerator is supposedly a very good brand and I have had so many issues with it that I curse it regularly. A two thousand dollar fridge with this many issues and I am stuck with it. I guess I should have contacted company before warranty went out, but we would get it past a problem for a while, then it would come back. I am just sick that I ever bought it in the first place! I hate it and will never buy or advise anyone else to buy from Whirlpool again. Quality is awful. Looks good on surface, stinks for quality.
Published: May 20, 2015
Paula of Clarksville, AR
Source: consumeraffairs.com

I purchased an electric double oven range on 11/20/11, model # GGE388XS00 a
I purchased an electric double oven range on 11/20/11, model # GGE388XS00 and serial # D02584385. Something is getting in between the glass on the bottom oven door and theres no way for me to clean it out. I feel it is an issue with the seals they have around the glass oven doors.Whirlpool says its common for that to happen. They say its condensation. But it doesnt look like condensation to me. Whirlpool says theres nothing they can do about it.I had this same issue with a Whirlpool microwave oven I had. I finally ditched the microwave and bought a new one, because after a while, it starts looking really nasty. I never complained about the microwave, but after buying a new oven and it starting to do the same thing, I thought Id better complain and see what they would do about it. Theyre not doing anything about it.
Published: August 15, 2011
Lettissa of Graniteville, SC
Source: consumeraffairs.com

I just finished reading multiple complaints that sound very similar to my e
I just finished reading multiple complaints that sound very similar to my experience in 2014. I bought a fridge for a rental unit in Oct. 2013. The freezer malfunctioned and froze up in back, 6/2014. Had multiple repairs with the problem going unfixed. After a couple of months with my renter without a fridge and laborious system requiring multiple phone calls on my part to get an exchange approved. The exchange went thru. It was delivered the am of Sept 11. Guess what? It was dented on the side. The delivery personnel thought is was prior reject and it was an attempt to get me to accept it as is with a small cost reduction off the original purchase price. NO thank you! So still no fridge from Whirlpool as of 9/13/14 that is functioning from Whirlpool and yet to have a call back from Whirlpool regarding the mishap. No apology, no remorse, just the way they do business. I will say that my local HOME DEPOT was willing to send me a loaner fridge for my renter for his garage. NOT ideal but better than nothing and quite nice of them and an example of what customer service should be! Thank You HOME DEPOT! SHAME ON WHIRLPOOL! Not sure how this will end but obviously is common them after reading the reviews. I am now concerned if they do replace it again with an undamaged fridge it will repeat the same dysfunction pattern and I will have to go this painful process all over again! EEEEK. Refrig WRT771REYBOO, VS33469859 BTW I had to pay for spoilage of food for my rent on multiple occasions because the repairs work for a week or so and my renter would stock up the fridge and it would go out and he would lose food. Whirlpool gave me a 50 food spoilage card after much complaining bc go figure the warranty does not cover food spoilage but apparently the extended does. Go figure?
Published: September 13, 2014
Martha of Kansas City, MO
Source: consumeraffairs.com

We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job
We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job cleaning our dishes for just shy of 24 years. We use a cleaner every 2-3 months to keep everything cleaned out and sanitized. We use a liquid detergent and a rinse aid and the dishes come out clean every time. We feel like weve been blessed with this machine and would definitely buy Whirlpool again.
Published: March 5, 2020
Greg of Yukon, OK
Source: consumeraffairs.com

I love my Whirlpool front loader washer. It is replacing the Maytag Neptune
I love my Whirlpool front loader washer. It is replacing the Maytag Neptune I had for a few years. This Whirlpool has outlasted that Neptune so far by 3 years! So far no issues. I only wish I had purchased the matching dryer at the time.
Published: May 16, 2020
Claire of Watertown, WI
Source: consumeraffairs.com

We bought this at Lowes. Initially, they got the color wrong. It took two t
We bought this at Lowes. Initially, they got the color wrong. It took two trips to get the right color (white) then a third trip because all the parts were not there to install the dishwasher. After a few months the second shelf rail end caps fell apart. Now, after a couple of years the pump goes out. RUN from this manufacturer.
Published: February 27, 2017
Thomas of Potts Grove, PA
Source: consumeraffairs.com

We purchased a Whirlpool side by side refrigerator from a local appliance s
We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!
Published: January 11, 2019
Letha of Washington, KS
Source: consumeraffairs.com

I bought a counter-depth French door refrigerator for our new build. I had
I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowes replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpools technician told us WE would be charged if they couldnt find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.
Published: May 25, 2018
Donna of Opelika, AL
Source: consumeraffairs.com

I had started the dishwasher and had gone to bed last night. I came downsta
I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.
Published: August 7, 2014
L of Cinnaminson, NJ
Source: consumeraffairs.com

I bought my washer machine because my other one died on me. I was nearly ev
I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.
Published: May 15, 2020
Crystal of Raleigh, NC
Source: consumeraffairs.com

After 1 year, my fridges plastic interior wall/liner started cracking every
After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.
Published: March 30, 2012
Sylvia of Edmonton, AB
Source: consumeraffairs.com

The washing machine is making inviolable noise. I had purchase a semi-auto
The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.At present, we are not using the product for the past 5 days and launched a complaint to customer care. The call attender said that the problem will be solved in 20 hours but no one came within 4 days. Today, 21 September 2011, I called to customer care. He was telling me that the complaint has been attended by our attender and at present, no complaint is pending. The washing machine is in warranty period and I am not satisfied with the service of Whirlpool. At present, I am using the product of Godrej and LG, and the service of both company is very good then Whirlpool.
Published: September 21, 2011
Anup of Bhopal, OTHER
Source: consumeraffairs.com

I purchased a Top load Whirlpool washing machine, replacing my old Whirlpoo
I purchased a Top load Whirlpool washing machine, replacing my old Whirlpool. I am so unhappy with this new one. I noticed that the water level are low...I had the tech here twice and they said that if here isnt any lights on the dash that the machine is working. I called the head tech, same answer. When I put the clothes in the washer I make sure that the clothes are evenly placed in the tub. The clothes comes out tangled and some not clean. Tonight I noticed that a pair of pant at the bottom of the load had white smudges/ I am so unhappy with this piece of junk/ I cant afford to buy another washer, so I am stuck with this.. I have tried all the different controls, still bad. I know the new machine are different than the old ones. I still believe that the water levels controls are not working. I have used my sister new washers and the clothes are not tangled and they are all clean.
Published: March 11, 2020
Eunice of Rochester, NY
Source: consumeraffairs.com

All JUNK!! Replaced all new within the last two years. The washer I replace
All JUNK!! Replaced all new within the last two years. The washer I replaced was twenty + years and was still working fine was just upgrading, big mistake! Washer is sounding like it is going to walk out the door. Replaced dishwasher after twenty years and the new one was leaking within one year and recently got replaced. The new one did not last one year and also is leaking. Now washing dishes by hand. Lastly replaced hot water heater and that is junk too. Has six year warranty after one year pilot light wont stay lit, Whirlpool said would replace the gas control valve for free but I need to pay to install. I WILL NOT PURCHASE ANYMORE PRODUCTS FROM LOWES OR WHIRLPOOL AGAIN!!! HOW CAN A RETAIL COMPANY REPRESENT SO MUCH JUNK?
Published: February 8, 2014
Michael of Hamilton, OH
Source: consumeraffairs.com

I purchased a Whirlpool front loading washer from PC Richards in January of
I purchased a Whirlpool front loading washer from PC Richards in January of 2010. The warranty was only for one year (the washer was new, not used). The model # is WFW9050XW. Anyway, the washer had to be repaired by PC Richards twice in the first year I had it. Once because the belt that makes the washer spin broke, then because the pump got clogged. Unfortunately, when you wash your clothes, your socks and underwear can get sucked into the pump. After that warranty expired, I purchased a warranty from my utilities company (PSE&G). I have had to contact them four times for repairs to this machine. The most recent problem is my clothes are still wet after the washer stops. I actually have to wring them out by hand to get the excess water out. When I contacted my utilities company about servicing the washer, I was informed that if the repair is more than the washer is worth they dont have to fix it. I canceled the repair and now got to the laundrymat. I figured if I wait until the end of the year, maybe the repairs wont seem excessive. I contacted Whirlpool about the problems and was informed that I should have been using a garment bag to wash my socks and underwear in. More or less the person I spoke with made it seem as though it was my fault the machine sucked up my underwear and socks. I, on the other hand, disagreed with her. I told her the washer should have been build so that it would not suck up these items. I was so totally pissed off I ended the conversation. I also informed her that I would not be purchasing any other appliances manufactured by Whirlpool or Maytag as they are affiliated. They obviously have no integrity when it comes to their product. However, I am totally baffled. Why do the Maytag machines work better and last longer than the Whirlpool machines? The washer I replaced was a Maytag. I had that machine for 17 years!!!!
Published: September 17, 2013
Debra of Trenton, NJ
Source: consumeraffairs.com

I purchased a front loading Whirlpool washing machine March 2017. I have ne
I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.
Published: February 22, 2021
D of Westminster, CO
Source: consumeraffairs.com

Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly
Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly and it is NOT self-cleaning. Whirlpool should be ashamed of itself. We ALL need a refund. Class Action suit looming. DO NOT BUY THIS PRODUCT!
Published: January 16, 2017
Joy of Nampa, ID
Source: consumeraffairs.com

This morning is the fifth morning I had to take a cold shower. My hot water
This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.
Published: October 31, 2011
Harrison of Algonac, MI
Source: consumeraffairs.com

Ive owned the microwave for 2 years, and recently the DOOR AJAR alarm goes
Ive owned the microwave for 2 years, and recently the DOOR AJAR alarm goes off whenever I try using it. The appliance is now essentially unusable. I wish I knew about this known defect before purchasing. I spoke with Whirlpool Customer Care, and they want to charge me to have someone come fix a known defect. The charge is more than what I paid for the microwave. Please avoid Whirlpool at all costs!
Published: April 12, 2019
Stanley of Temple City, CA
Source: consumeraffairs.com

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glas
My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.
Published: October 18, 2012
Sherra of Sarasota, FL
Source: consumeraffairs.com

Whirlpool electric range oven wont turn off. Used the oven 2 or so times pe
Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.
Published: June 16, 2014
john of Savage, MN
Source: consumeraffairs.com

The Whirlpool washing machine I bought is a piece of crap! I only do laundr
The Whirlpool washing machine I bought is a piece of crap! I only do laundry every 3 weeks/3 loads and the machine broke in 13 months. Now it has broken a fourth time/same part - I have had the machine for 5 years and they can not do anything about it. I will not be buying Whirlpool again - of any kind.
Published: October 13, 2014
Brenda of El Paso, TX
Source: consumeraffairs.com

Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you
Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you spoke to me. Then giving me a joke # to call... Karma sucks is all Ill say to you. I have to wait on the phone to speak to anyone is over 30 mins. Just to get pushed off to the side like I dont matter. Im trying to get help to have mine looked at to pass the time for another Whirlpool to come to me! Mind you mine didnt last 4 yrs. Yes I was trying to buy another Whirlpool but after this sloppy customer service. You dont need this stress... Stressful enough that these washers dont last anymore. Ya GE AND MAYTAG ARE LOOKING BETTER AND BETTER.
Published: March 27, 2018
Jenny of Covington, LA
Source: consumeraffairs.com

Whirlpool has a terrible customer service! I have an almost new washer brok
Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.
Published: September 29, 2011
Cynthia of Kettering, OH
Source: consumeraffairs.com

We have been very happy with our appliances that now over 11 years old and
We have been very happy with our appliances that now over 11 years old and doing well. We love our gas range top. They gave greater and new models so we love Whirlpool and GE. We always get great deals at Home Depot.
Published: January 29, 2021
Fred of Montrose, Colorado
Source: consumeraffairs.com

When we moved into our home this past year there was a Whirlpool gas stove
When we moved into our home this past year there was a Whirlpool gas stove model number W10406473A. We have the plastic knobs on the front of the stove which need to be pushed and turned in order to turn on the gas. I recently ran into a serious problem where my cat walked across the knob area and pushed and turned the knob causing the gas to come on the stove. This is a problem due to the fact that a child could have also have easily turned on this stove. This is a definite fire hazard as well as a carbon dioxide problem. I warn anyone with this stove to replace it with another make or model immediately. Im in the beginning mode of looking to see if a recall has ever been made on this model.
Published: October 7, 2016
Ethel of Green Valley, AZ
Source: consumeraffairs.com

I would like to share whirlpools lack of ownership for parts they knew were
I would like to share whirlpools lack of ownership for parts they knew were faulty that caused significant damage to my floor. Its absolutely horrendous that one would purchase the highest end dishwasher they offer (all highest end appliances in 3 homes so far) and the company is only willing to cover the replacement of the part. Its a horrible way to run a company. I hope that my review will warn prospective customers to stay away from a company who is only willing to take your cash at purchase (charging an arm and a leg no less) and not care about any repercussions after the fact. I hope they enjoy our 15k, because it will be the last penny they get from us.
Published: February 19, 2015
Lynn of Leduc, AB
Source: consumeraffairs.com

I owned a Whirlpool water heater and the only thing I have with it is probl
I owned a Whirlpool water heater and the only thing I have with it is problems! The pilot keeps on turning off. Since I am a 64-year-old lady, I have no idea on how to fix things (widowed). I keep on paying for the plumber to fix it. It started with flooding all my front yard because of a faulty valve. I paid $165.00. After the pilot went off, I paid another bill to fix that. And it turned off and on again (lost count of times). Today, I found another pool of water (the valve again? ). What a piece of work! Please, can you help me? Im heading to the store to buy a new one, not a Whirlpool!
Published: October 4, 2011
Julia of El Paso, TX
Source: consumeraffairs.com

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 t
We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.
Published: June 14, 2015
Jeff of Coloeado Springs, CO
Source: consumeraffairs.com

After having our refrigerator for a few months we noticed rust on every sta
After having our refrigerator for a few months we noticed rust on every stainless steel panel on the front of the unit (6). After customer service sent a technician to look at the unit nothing more was done. I was just told to try and scrub the rust off.
Published: October 18, 2018
Stacy of Spring Grove, PA
Source: consumeraffairs.com

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my
Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.
Published: February 2, 2016
Tony of Orlando, FL
Source: consumeraffairs.com

After almost 10 years, my Whirlpool top loader is now malfunctioning just l
After almost 10 years, my Whirlpool top loader is now malfunctioning just like a lot of complaints here. It will not complete a wash because it keeps giving an off balance error at the spin cycle. I also had a coin get stuck in the discharge hose but fortunately it did not destroy the pump. I certainly dont want to sink any money into a repair especially because the techs dont seem to know how to fix the off balance problem. Im not much satisfied with my Whirlpool dryer either. It takes forever to dry a load.
Published: December 10, 2011
Peter of Frederick, MD
Source: consumeraffairs.com

How would you like to be without a refrigerator for 10+ days? How do you ju
How would you like to be without a refrigerator for 10+ days? How do you justify 10 days without a service tech being available for what I call an emergency! Either you need to hire more technicians or make BETTER products. My suggestion is have a supervisor go out to a call first and access the problem. My case, a tech shows up after waiting 10 days, to tell me my refrigerator needs all the parts. Which means Ill have to wait probably another 2-3 weeks for the parts to arrive. Im sure the parts werent ordered to be expedited. Im beyond furious. We lost everything in our freezer. Doesnt stay frozen in coolers.When we purchased the refrigerator, just under two years ago, the service tech was out three separate times because our ice maker kept going on the blink. Finally, I purchased ice maker, because your refrigerator only makes ice when it wants. Not reliable! Second problem, the lights in refrigerator & freezer went out. Real smart to install LED lights that can only be replaced by a technician. Insane for the consumer. (Cost of lights replaced w/o warranty contract is $100). DONT BUY WHIRLPOOL PRODUCTS UNLESS YOU ENJOY MISERY!!Why would you put glossy black finish on front of refrigerator, and the sides have black texture, where you cant see fingerprints. Has to be cleaned daily! Hope you can rectify the problem before two more weeks pass. Model: WRS322FDAB. SERIAL#: HR72710418. Not a fan of your lemon of refrigerator. You can also view this on your customer reviews WHIRLPOOL.
Published: November 14, 2019
Linda of Virginia Beach, VA
Source: consumeraffairs.com

We brought this in Jun 2015, within 1 weeks it developed its problems. Ive
We brought this in Jun 2015, within 1 weeks it developed its problems. Ive had service men out 10 times for ice buildup on the freezer side, and the refrigerator side not cold even on max setting, and the problem hasnt been solved yet.
Published: December 17, 2015
Sandy of Orlando, FL
Source: consumeraffairs.com

We purchased a Whirlpool Gas Water Heater (Model No. N40T61-343) from Lowes
We purchased a Whirlpool Gas Water Heater (Model No. N40T61-343) from Lowes in the Summer of 2013. 2.5 years later, the water heater goes out as of 01/19/2016. Therefore, I contacted the telephone number on the side of the water heater in order to restart the water heater. We followed the instructions by pushing in the pilot button, as well the ignition button. To no avail, the water heater did not restart. I called customer service on Thursday (01/21/2016) to speak with a representative. She said that we needed another Thermopile and a Gas Valve replacement. So, who is going to put it on? It would cost as much as getting a whole new water heater. Therefore, we are going to Menards to purchase the Richmond Gas Water Heater. We had a Richmond once before; and it lasted from 1999 or 2000, until 2013.After reading all the reviews about this brand water heater (Whirlpool), no wonder people are complaining. Ladies and gentlemen, do yourselves a favor and not buy a Whirlpool Water Heater. The only thing that Whirlpool is good for is only their name. Their Water Heaters in particular are worthless pieces of junk. NEVER BUY A WHIRLPOOL GAS WATER HEATER AGAIN!!!
Published: January 24, 2016
Cloria of Chicago, IL
Source: consumeraffairs.com

We have a Cabrio washer and dryer. The Washer has had problems since year o
We have a Cabrio washer and dryer. The Washer has had problems since year one. We have just gone through service with Sears to fix a rusted out hinge on the lid. The tech broke the lid trying to drill out the rusted screws. He ordered a new lid and six weeks and one day later came to put the lid on. This was terrible. We were rescheduled two times for our appointment. Today the washer will not start on the cycle when you press the start button. We will never buy another Whirlpool product and not Maytag if what I read is true. Probably will be six more weeks to get this resolved.
Published: October 28, 2013
Wesley of New Site, AL
Source: consumeraffairs.com

Two water heaters three yrs old that went kaput. Thankfully, they are under
Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.
Published: July 14, 2013
Butt of Dallas, TX
Source: consumeraffairs.com

We purchased the gas slide in range with gas oven. Immediately the temperat
We purchased the gas slide in range with gas oven. Immediately the temperature would hold a consistent heat, therefore it continually reset with a start sound (swoosh) every 5 minutes. The manual says it will do this, but clearly this is not normal. Then, the oven stopped working, showing an error message FBE0, that the cooling fan is not at high enough speeds! It sounds as though, along with hundreds of other people, we have all been ripped off! If anyone can please tell me what can be done about these defective stoves, I would appreciate it, thanks very much!
Published: August 29, 2017
Paul of Kimberley, BC
Source: consumeraffairs.com

The oven is a joke. It does not self-clean. I have to buy oven cleaner and
The oven is a joke. It does not self-clean. I have to buy oven cleaner and clean the oven like in the distant past. They are lying about it being self-cleaning. Do yourself a favor and buy a real self-cleaning oven. NEVER WHIRLPOOL.
Published: December 18, 2016
mary of Collegeville, PA
Source: consumeraffairs.com

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appl
I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.
Published: February 6, 2014
Steve of Madison, MS
Source: consumeraffairs.com

Dont buy their produce!!! My refrigerators bought in January 2017 and just
Dont buy their produce!!! My refrigerators bought in January 2017 and just use 9 months. It breaks and repairs 3 months. It cannot repair and Whirlpool will refund for me, but I wait long time and no any answer. I try to call Whirlpool customer service. Their staff hold me long time and tell me they will be call back... Oh my God!!! I left my refrigerators 3 months ago. Whirlpool did not care the customer. Terrible company!!!
Published: January 30, 2018
Tina of Honolulu, HI
Source: consumeraffairs.com

I purchased a Gold Star Whirlpool Refrigerator from Sears which was install
I purchased a Gold Star Whirlpool Refrigerator from Sears which was installed on July 1, 2010. The freezer was icing up along seams, so sealant was used. However, now I noticed after 14 months that the interior refrigerators lining is fracturing throughout the sides and bottom of the refrigerator. Not at seams but all over fractures, spanning 10 to 3 to 2 on the bottom and side of the interior lining of the refrigerator.Sears answer is more sealant, and Whirlpool does not take any responsibility in designing a defective liner since it is pass the one year time frame. This causes your refrigerator to be on more often, because of the cracks. Unfortunately, the consumer loses out. Both representatives were nasty and when I asked for a supervisor from Whirlpool, an incident report was written, however I will not ever be able to get a copy of it. It will be considered an internal document. It is a great setup between Whirlpool and Sears having defective appliances made to last a year, and Sears to win with warranty agreements for the life of your appliance of $250, for one year coverage. When you buy the warranty and have a lemon, Sears doesnt replace it, My suggestion to consumers is to buy a tube of sealant.
Published: October 6, 2011
Diane of Orange, CA
Source: consumeraffairs.com

Have had this refrigerator for about four years and its broken down twice.
Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.
Published: August 22, 2020
Nelly of Aguadilla, PR
Source: consumeraffairs.com

I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy exten
I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy extended warranty. After all, it was suppose to be new, should outlive us. It wont drain, my husband took the top off to see if he could fix it since I was told by Sears that no repair person is available in our area. I am only 10 Km from Saint John N.B. He found he couldnt take the front or back off, its all one piece, he is 84 years old. Under the top, it shows different colored screws, which tells us it was a used one or had been re-conditioned. I am very disappointed in Sears, have been a customer for many years. Everything in my house is Kenmore except for the dishwasher, only because they had no Kenmore. I might add that it wasnt used much. Its just two elderly people and only used when we have company. I cant afford another one. I bought this one from 1,000.00 I won on Lotto Max. I am so upset about this. Appliances should last longer. My Kenmores have.
Published: May 18, 2017
A Lorraine of Rothesay, NB
Source: consumeraffairs.com

My issue is I believe that Whirlpool should pay for my tub and bearing part
My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.
Published: October 9, 2012
Cathy of Milford, CT
Source: consumeraffairs.com

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May o
We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!
Published: November 17, 2016
Christine of Sumner, WA
Source: consumeraffairs.com

Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot o
Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot of bells and whistles (no self-cleaning mode or convection oven), but it’s also not priced as such. If you’re looking for an appliance that’s sleek, smartly designed, and quick to heat up, it won’t disappoint.
Published: February 7, 2021
Andreas of Austin, TX
Source: consumeraffairs.com

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but
WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.
Published: July 26, 2014
Natalie of Tuscaloosa, AL
Source: consumeraffairs.com

I have had my Whirlpool electric oven for so many years that I don’t even
I have had my Whirlpool electric oven for so many years that I don’t even remember when I purchased it. I also have a Whirlpool stove top & the same with it. Zero trouble for many years. I highly recommend Whirlpool range tops & ovens.
Published: February 9, 2021
Nancy of Cannelton, WV
Source: consumeraffairs.com

Started researching online about a week ago because my dryer was making an
Started researching online about a week ago because my dryer was making an awful noise. Found out that the new idler pulley system the company used in my Whirlpool cabrio washer & dryer model (WED5500XW0) was so ineffective that they have since started replacing it with the old part #691366 they used to use. Also I am having a problem with my washer not spinning all of the water out of the clothes. Found out that this is a common problem with this model (WTW5500XW0).Had a certified repairman out to replace the dryer idler pulley system. He also calibrated the washer to see if that may help (it did not). The repairman said that some of the Whirlpool washers had been recalled and he had actually replaced some control panels and that seemed to work. He suggested that I contact Whirlpool. So I contacted Whirlpool, thinking that they obviously knew that there have been many problems with these machines (idler pulley part being discontinued & and recall on SOME models), and thought they would be more than willing to rectify this problem. Well think again! The two young ladies that I spoke with sounded like robots, Unfortunately, you are not within your 1 year manufacturers warranty so there would be nothing we could do at this time. Although I must tell you, the second young lady I spoke with did offer to sell me a new washer at a deep discounted price of $386 (which is only $86 more than fixing the washer). I think everyone who has a problem should contact Whirlpool and express this dissatisfaction. And if you are shopping for a washer and dryer, stay away from Whirlpool because their customer service is disheartening.
Published: February 18, 2015
Karen of Camdenton, MO
Source: consumeraffairs.com

I was a salesperson for GE for years and thought that they made the best wa
I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.
Published: February 1, 2017
Laurie of Chico, CA
Source: consumeraffairs.com

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it
Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!
Published: June 8, 2020
Lisa of Pooler, GA
Source: consumeraffairs.com

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I
My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!
Published: March 8, 2022
Ellen of Cairo, GA
Source: consumeraffairs.com

My best advice is save your money. Better off washing by hand. Bought a new
My best advice is save your money. Better off washing by hand. Bought a new RV that had Whirlpool washing machine. Used it twice and now it doesnt work. Whirlpool parts back-ordered till another month or more. I asked for replacement and they said sorry, our warranty only covers repair. We will not replace it. WOW What a CRAPPY Company. Dont even get me started on how many times you have to call their customer service to even speak to anyone. Im on my 28th call, their on hold keeps hanging up on you, or just says, Sorry we are busy, and then hangs up on you. No place for message or anything, just Bye! If anyone ever took my advice, Id hope this is it. DONT buy Whirlpool.
Published: October 15, 2020
Ronald of Hillsboro, MO
Source: consumeraffairs.com

7 months ago we had a Whirlpool dishwasher installed into our home. While a
7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!
Published: April 18, 2019
Michael of Accord, NY
Source: consumeraffairs.com

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here
We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.
Published: November 30, 2014
Phyllis of Coram, NY
Source: consumeraffairs.com

Most awful oven I have ever owned!! I purchased a brand new Whirlpool doubl
Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!
Published: January 19, 2020
Bonnie of Orange, CA
Source: consumeraffairs.com

I purchased this Whirlpool washing machine model# WTW4950XW2 and after 10 m
I purchased this Whirlpool washing machine model# WTW4950XW2 and after 10 months of use, it broke down. The repairman fixed it (gear box) and said that the motors and the control boards went bad. I didnt get a weeks use out of it because the motor went bad. He came and fixed the motor and it didnt work once after that. I called Whirlpool up and they sent their serviceman out twice and they didnt do much but reprogram it and both times it didnt do one full cycle. Now they (Whirlpool) are going to put a new control board in and hope it works. Whirlpool wants me to get another years warranty on the machine & charge me $100 and not do anything about all the money I spent going to the laundromat (2 months worth) while this machine was not working. There should be a recall on this machine for replacement & reimbursement of all the time and money lost.
Published: November 7, 2012
Michael of Elizabethtown, PA
Source: consumeraffairs.com

I purchased my Cabrio Whirlpool washer five years ago. In the past two mont
I purchased my Cabrio Whirlpool washer five years ago. In the past two months I have had three service calls for repairs. I had water leaking out from underneath the machine which was the result of a failed drum seal. Now I get a ul message (there was one blouse being washed on delicate) and the washer is making a terrible banging sound. I dont think it is spinning. I have not been happy with this washer. My previous washer was 30 years old.
Published: October 21, 2017
Sue of Oneida, NY
Source: consumeraffairs.com

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke do
We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.
Published: January 17, 2013
Lisa of Peoria, AZ
Source: consumeraffairs.com

I bought refrigerator in Feb 2017. Within 18 months internal surface got cr
I bought refrigerator in Feb 2017. Within 18 months internal surface got crack, contacted customer care but I would say Whirlpool India customer care department is worst across world, no courtesy towards customers, contacted them over phone very bad attitude, no response on email. Product quality is worst, its better to buy Indian brands. They are much better in quality & service. Totally dissatisfied with Whirlpool approach, at the end Whirlpool customer care is not at all bothered.
Published: January 8, 2019
Nitin of Other, Other
Source: consumeraffairs.com

Bought this from Lowes in 2010 with the 12 yr extended warranty. Have not b
Bought this from Lowes in 2010 with the 12 yr extended warranty. Have not been able to keep it lit. Takes 4-10 days for repairman just to LOOK AT IT and then he usually has to order a new control valve, taking another 2-4 days (have had the control valve replace 3xs). This means, my husband has to get down at eye level to try to get it to light (hes 63) & if it doesnt light on the 40th try or the cramp in his hand stops him sooner, we have to heat water on the stove, carry it through the house to the bathtub, try to get the temp not too hot or too cool, then hope that our 70 yr old bodies can get down into the tub plus get back out without falling (showers are preferable). My husband bought The best hot water heater $ could buy at our local Lowes store. Because we are getting up there in years, we hoped that this would be the best answer by also getting the extended warranty. They have had numerous repairmen out to our house (6 or 7 last count)... two different men told my husband that they would only be here a couple of minutes knowing it was not going to light for them either. Time wasted. Patience gone. Still they wont replace it because if anyone can get it to light up again, no matter how long that may take, then theres no need to replace it! They have already put more money into parts, labor & repairs than it originally cost. I was told today by the ex. warranty representative that its not considered a lemon! So how do those LOWES/WHIRLPOOL people sleep at night????
Published: February 21, 2014
DON &Kathleen of Indianapolis, IN
Source: consumeraffairs.com

I purchased a Whirlpool fridge (model GX2SHBXVQOO) on November 27, 2010 and
I purchased a Whirlpool fridge (model GX2SHBXVQOO) on November 27, 2010 and it leaks water on my floor. I have to keep a towel there or it runs all over. I also purchased a Whirlpool range (model YGFE461LVQ) and the convection fan went on it a month after we bought it. The manufactures warranty does not allow repair people to travel any further than 100 km to repair, something that we had to take the stove in to be repaired. We got the stove back the same day and brought it home. Low and behold, after a short period of time it started to rattle again and got steadily worse. Also, now my one burner on high does not stay on high; it keeps going out then coming back on.I have called the place we purchased these pieces of junk from and they said there is nothing they can do. I also sent e-mails to Whirlpool and they said they will look into it and get back to me. That was months ago. I called Whirlpool and was basically told that there was nothing they can do, that I was to call the repairman. Never, never, ever buy a Whirlpool product.
Published: December 2, 2011
Ruth of Vavenby, BC
Source: consumeraffairs.com

2 TOP of the line fridges in 3 years!!! First replaced by company CO after
2 TOP of the line fridges in 3 years!!! First replaced by company CO after I contacted him with outrage as fridge was nonrepairable at 1.2 years of life. Second diagnosed with similar same issue less than 2 years later on same model fridge. This is a rip-off from the company, absolute nonsense that fridge lasts on average 1.5 years with the price sticker over 2500$... Someone should put them out of business!!! This is scam not fridge!!! Stay away from this company, they are not what they use to be, NAME AND QUALITY IS GONE.
Published: October 26, 2017
Edyta of Shamong, NJ
Source: consumeraffairs.com

I purchased a Whirlpool refrigerator less than a year ago and both the door
I purchased a Whirlpool refrigerator less than a year ago and both the door and icemaker have a problem in which PC Richards, the store I purchased it from, has had to service the refrigerator at least 3 times and have not resolved the problem. The door does not close properly and every time I use the icemaker, condensation builds up. Each time a tech person comes to my home, a different reason is given. I need this problem resolved. I dont need to monitor the refrigerator like a sick patient.
Published: June 29, 2013
Sandra of Bronx, NY
Source: consumeraffairs.com

I bought a Whirlpool water heater a few years back and have had nothing but
I bought a Whirlpool water heater a few years back and have had nothing but headaches replacing the thermocouple every 1 to 3 months. The last one only lasted for 4 days. I did have a small flood in my basement well after the problems began. There are no visible signs of water damage to the unit, but Whirlpool has dropped my warranty completely. They sounded like they intend on not helping me anyway.
Published: June 25, 2012
Paul of Newburgh , NY
Source: consumeraffairs.com

Our son-in-law bought us this Range. Before it was even a few months old th
Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.
Published: August 20, 2013
Roy Or Sheryl of Tucson, AZ
Source: consumeraffairs.com

First Id like to start by saying anyone whom owns Whirlpool make sure to pu
First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.
Published: February 7, 2016
Nicole of Utica, MI
Source: consumeraffairs.com

In January 2016 we ordered a Whirlpool Dishwasher through Home Depot. First
In January 2016 we ordered a Whirlpool Dishwasher through Home Depot. First, Whirlpool delivered the wrong dishwasher and the installer took my old one away - leaving minimal options to correct the problem quickly. Home Depot did not make the order Model # error but they did compensate for the error. Now, with 18 months of very low use (2 in household - prewashing all the dishes) the pump on the dishwasher is gone. Before posting this review I contacted Whirlpool via email. Two weeks later I had a phone message and I returned the call only to wait for 30 minutes to get through to a customer service agent who could offer absolutely no solutions or compensation for their poor quality product or service. There needs to be a zero on the scale of STARS to reflect Whirlpools overall quality.
Published: December 6, 2017
Nellie of Abbotsford, BC
Source: consumeraffairs.com

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