Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

ED5PHEXNK00 Stainless Steel side by side Refrigerator bought in 2004, look out!The refrigerator caught fire today and there was smoke everywhere. Had I not been home, damage would have been out of control. I traced the smoke to the bottom of the refrigerator. I pulled the unit out from the wall and unplugged the power to the unit. My unit is out of warranty and past the extended Lowes warranty. The repair diagnosis is $100 to start.Whirlpool has recalled its other brands (Maytag, etc.) for this same problem but not its Whirlpool brand. Our problem is the same problem with hundreds of other people: Whirlpool fridges burning, smoking, and being a life threatening hazard to families all over America because of the faulty relay to compressor. Whirlpool better recall this model. They need to fix this or they will have much bigger issues to deal with (corporate manslaughter from a known issue and no action or protection for its consumers). The refrigerator is a result of Whirlpool’s negligence; thus, it’s potentially deadly.

We bought a new stove from Lowes in 2015 which is a Whirlpool with an AquaLift self-cleaning function. This function is totally useless. We have tried it several times and it does not remove the grime from the oven. We did not even have a very dirty oven. It doesnt clean the sides at all and the bottom is still dirty. I complained to the store and they told me the AquaLift function should be used every time the oven has been used. They recommend that I use a spray for the oven (which is porcelain) and scrub off the dirt. Give me back my old self-cleaning oven with the high heat. This new technology doesnt work.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

The built-in microwave above the stove was in the home when we bought it seven years ago, so not sure how old it is. Although it had a crack in the door, near the handle, weve had not one problem with the unit. The crack has not opened more, or gotten longer, in the seven years weve been in the home. The unit is easy to clean, and has worked perfectly. It is simple to use, although no directions came with it, it was easy to figure it out.

Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.

On the 10-05-05, I purchased a Whirlpool natural gas water heater from Lows Orem. The unit has a 9 years warranty agreement. Lows sales S0178JC3 647605; cost $378. Model number FG1H5040T3. Serial number 0515140765. Following installation, the unit has failed repeatedly. Since keeping records of the failures, the unit failed either by the gas control valve or the thermocouple on December 2011, November 2011, April 2010, February 2009, and April 2008. Whirlpool has at all times supplied the parts but denied that the parts are technically faulted. Whirlpool has further rejected all requests to refund me for defective product. The major consequences have been an unreliable water heater. There were periods without hot water. Time was spent involving undertaking repairs.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.

This machine, like all other water sensor machines, will not let you wash a few items that are lightweight without filling the whole machine up almost all the way. The reason being is that if the items are light, they will float in the water above the water level and the sensor thinks it needs to put more water in and even with putting something in to weigh it down like a wet towel doesnt always work, nor should you have to do this. You will waste more water in the long run if you only have a few items to wash, ie baby clothes, underwear, rags, etc. I am so disappointed that I had no other choice but to get this machine.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

We bought this dishwasher only 18 months ago and its not worth the money we paid. We have had cheaper models that cleaned way better and didnt need as much maintenance as this one. We already had to spend another $410.00 in having the motor replaced in it!! When calling Whirlpool it only has a 1-year warranty and to have a technician come out just to look at it is $150.00. It is so hard to see in the part where you put the jet dry it doesnt tell you when its full or empty and no matter what it always leaves the dishes wet after. Our other dishwasher that was a way cheaper model always cleaned our dishes and never left any food on the dishes unlike this model and we even rinse the dishes beforehand! Look for another dishwasher to save yourself money in the long run!

Whirlpool electric range with ceramic cooktop - I have a large black mark on one of the cooktop burners that appears to be beneath the surface of the cooktop. It’s almost within the finish of the burner and unable to be cleaned with cooktop cleaner. I have purchased an extended warranty and arranged for a service call. The repairman came out as scheduled, but informed me after making a phone call to who knows, because he did not tell us that the problem was cosmetic and could not be repaired under warranty. However, if we wanted a replacement cooktop, it would cost almost as much as a new stove. He also said that he had seen many of these ceramic burners with that problem and it was not unusual. All I really want is what is fair, a defect that is not my fault that needs to be replaced. The stove (Whirlpool electric range with ceramic cooktop) was purchased in 2004 and is kept very, very clean.

I have the Whirlpool washing machine for last 15 years and there has not been any complaint since its acquisition. I do a lot of laundry because I have a big family, but not major issue so far. I will recommend this brand to anyone willing to buy a washing machine.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

Bought a brand new front loader washing machine and the 1st, 2nd & 3rd year has to call for service for the same problem! Sent one repair guy to the house and banged on my machine the whole time because he was frustrated and had to report because he made my wife nervous. Never again Whirlpool!

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowes. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You cant set within 5 of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess its own name up, why would Maytag want any part of it? I dont think I will trust Maytag anymore either for fear it may be a Whirlpool.

I purchased a new home and then purchased 4 appliances, all Whirlpool Gold. In less than a year, the stoves electronic ignition and the microwave hood keypad went out. Since they were under warranty, a repairman replaced a bunch of parts and now they are working fine. One month after the refrigerator was out of warranty, the water line to the ice cube maker split about an inch and a half and water would spew out onto the hardwood floor under the unit. We were on vacation for all that month and didnt see any damage until one day there was a puddle in front of the refrigerator. When we pulled it out, we saw that the floor was ruined under the unit, the cabinet next to it black with mold and of course, the line had to be replaced. Whirlpool wasnt interested in the fact that the refrigerator had probably still been under warranty when the split occurred, only that we hadnt reported it before the warranty expired. Next to go was the water seal that goes on the inside of the door of the dishwasher. I was running it about a month after the refrigerator debacle and water came spewing out of the side. The seal had come out and nothing was stopping the water from exiting out the side of the door. Thats 4 for 4 in less than 15 months. I will never buy a Whirlpool product. They couldnt be any worse.

I love my Whirlpool. Were a family of 3 with a pet dog. Its handle one childs work uniforms and the others sports uniforms (yuck). And then theres my work/weekend clothes. Its very reliable and it gets the job done. We have no complaints.

My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

Add us to the list of those whose Whirlpool Cabrio washer has failed. First, it was the infamous circuit board at a cost of $475 installed. Now, the tub bearing is apparently beginning to fail given the machines new propensity to roar like a freight train during the spin cycle. A letter to Whirlpool resulted the too bad ** letter that everyone else has gotten. This really should be a class action suit money-maker for some attorney. So now the question: Throw good money after bad hoping to get an additional couple of years out of it or bite the bullet and buy some reliable brand?Never again a Whirlpool, thats for sure. I pointed out to them that in the age of the internet, they wont go unpunished for this but theyre nothing if not shortsighted. An $800 machine requiring $475 worth of repairs and apparently soon to need another $500 worth of repairs. Whats wrong with this picture?

I purchase newly Whirlpool washing machine but it was not working from the first day of my purchase. So many service Engineer came but nobody can solve the problem, so I suggest to all please don’t buy washing machine from Whirlpool. I am very disappointed from this company.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

Very durable. Not pretty but will last a long time. The dishwasher will run forever. The appearance is bland so the product is nothing fancy. It gets the job done. The machine is very quiet. I think this feature is the best one.

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Its not even a year since I have had this washer / dryer--and I already made two service calls regarding the dryer. The washer does not get the clothes clean. When washing even one blanket, it bumps, grinds and does not wash well. I have had to do two loads compared to one in my Amana set. It is terrible. You have to stay with it while washing or always load. It gets uneven with any small load. Everyone I know hates this washer.

We have owned Whirlpool Oven/Range for 3 years, and about 4 times a year, on oven setting over 400 degrees, we get an error message, beeping, and the oven needs to be reset. We also own other Whirpool appliances, and caveat emptor. Buy another brand, please.

My husband and I bought a brand new front load washer and dryer set in 2011. We have had nothing but issues since the day they were delivered. First off the dryer, needed to be repaired after one load of laundry just went through. We were told that the thermostat went bad... needless to say we have replaced that one thing 4 times since we purchased them. Secondly the washer, this makes me so mad. I have 3 children, 2 of them have allergies and Asthma. I clean my washer regularly with vinegar and a special front loader liquid. I have mold in the areas where I put the liquids in. I have to take them apart every week to make sure they are clean. I leave the drawer open to air dry when Im finished with laundry for the day. I leave the door open and I still get mold everywhere. I do laundry on a daily basis, this should not be happening. Im so disappointed with this brand and I will never buy them again!

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

Our Whirlpool refrigerator was delivered July 27th, 2013 after waiting 6 weeks for it. I was getting something off the top shelf (side by side refrigerator) when a 2-liter plastic bottle fell and put a hole in the bottom shelf where it sticks out under the vegetable tray. I have had grandkids sometimes stand on that shelf of our other refrigerators without ever doing any damage to it. It makes me nervous of dropping something else. I would like to send a complaint directly to Whirlpool but dont know how to reach them.

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

I chose this dishwasher with stainless steel exterior to match other appliances in the kitchen. It functions very well and has for years. Very easy to keep clean. The interior shows no wear and the racks provided make it easy to arrange the dishes and silverware.

I have had a $3000 GE Profile fridge for 6 years. It died. Tech says turf it. I bought a whirlpool. Hopefully it lasts longer. These expensive fridges seem to be very undependable. What is a family supposed to do when a refrigerator stops working and repairs take days or weeks? Is there a courtesy fridge for a loaner? They are big and heavy. What a royal pain.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowes and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years Im forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now Im going back to the old reliable, the agitator washer. Newer is not better in this case.

I have always liked Whirlpool products but it seems lately they are lagging in this department. My washer/dryer combo each separate I dont feel are doing the job they should be. Washer is the bigger problem. Softner dispenser not distributing the softner correctly and now I have to clean out after each use. These are about 10 years old now. Is not spinning all the water out and not at all sure if clothes are getting clean. Most of their products usually lasted much longer back a few years.

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

When we bought our house the Matching set of Whirlpool Cabrio Platinums came with it as they were new. I decided to keep them and sell my LG Troms.Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.Whirlpool themselves should be ashamed to put out such a pile of garbage to the consumer. Our house came with all new Whirlpool appliances and we are going to replace them all and never give Whirlpool a look again. Whatever you do don’t fall for the shiny unit, slick salesmen. Because all youre going to get with Whirlpools washer is all talk and zero action. Thanks for the not so clean clothes Whirlpool. The local laundry mat thanks you when I need to actually clean my clothes.

Buyer beware. There was a class action lawsuit filed for our Whirlpool dishwasher some years ago. The control panel shorted and or overheated on ours in February of 2021, causing it to emit white plastic smelling smoke. (Glad we were home when we ran it.) I opened the door to turn it off and it continued to run, smoke and spray water all over the kitchen. Called Fire Department. Filed a complaint with Whirlpool. They sent a repair person to inspect and take photos. Its been 6 weeks and still have not received a call from them. I bought a Frigidaire. It is made by Electrolux. FYI, Kenmore is also made by Whirlpool.

Good microwave and will have 1100 watts Of use for TV dinners and warm up food. Do well and goes well. Please use this as well to warm up TV dinners smaller than most. Test them and see what is best. Go.

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturers one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)December 31, 2017: One year and one month after delivery, the unit stopped cooling completely. My local appliance store where I purchased sent out a tech and took it into the shop for diagnosis. They found the sealed system was kaput. Couldn’t get the temp below 67 degrees. My dealer was great and sent out a loaner after a week, and for almost 7 weeks they argued for a replacement with NSI Protection Plus. Finally on February 8, 2018, they threatened to take them to court and they paid $15 less than my purchase price. I’m out $189 for the “warranty,” $188.48 sales tax and $89.95 delivery. And I have to go buy another refrigerator. It won’t be a Whirlpool.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

I will never buy a Whirlpool product of any kind. I bought a gas stove and its a piece of **. Won’t even light. Only way to start it is start boil then switch over to bake then it wont light. So please I ask that you make a product thats worth buying.

Remodeling kitchen. On Sept. 2017, bought new Whirlpool microwave mod# WMH5352OCS, Actually put to use on Jan. 2017, by Nov. 2017 started getting open door errors by late Dec, 2017 completely quit working. From what I have been reading they barely make it thru the warranty period. Maybe they will run longer if one doesnt register the appliance. Especially with the crappy service for the ones that tried to have it repaired under warranty. I purchased it at Costco online, my next complaint will be to Costco, hopefully theyve gotten more complaints and pressure Whirlpool to stand by their product, NO MORE WHIRLPOOL FOR ME EITHER.

This machine cannot handle washing jeans, towels, blankets, pillows or anything bulky or very small loads. The load becomes ul unbalanced almost every time I try to wash a load. It has never gotten things very clean.

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

Water heater failed to maintain temperature. ** heads (more than 2) sent out by Whirlpool couldnt fix it! Calling the company was a waste of time! They run you in circles. Will never waste my money on a Whirlpool product again!!!! This was not my first problem with this company, but it is my last!

The washer worked well the first year and has gone downhill since. There is mold on the rubber seal where the door closes. This was supposed to be a recall and was never sent the replacement part. We have to constantly use bleach to clean the rubber.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

Ive been a landlord since 1997 and have multiple sets of coin laundry machines. The older Whirlpool machines are great and have lasted 25-40+ years with almost no issues. Replaced a washer with this model 4 years ago and have multiple problems. Im buying a used coin operated washer thats older than this model just to get rid of it. Cost of parts is almost half the cost of a new washer, and adding on labor and time makes no sense. Very happy to get rid of it. Electronics instead of mechanics has been the problem. Electronic switch that is activated with the coin slide broke, the main board fried, and the lid switch has caused problems

We have also had many problems with 3 year old convection oven. After about 2 months the broiler would just come on in the bake mode. I called Whirlpool about this problem and they were a bit ignorant on the matter. They said they could arrange a service call, but if they did not find the same problem mentioned that I could be charged a service call, even though it is under warranty. I denied at the time and the problem did not happen again for about another 1-1/2 years or so. In the last few months it has happened a number of times and the one time my wife leaves the room, the potpie burns up. She also lost a pan of brownies. Now we make sure that someone is in the kitchen when the oven is in use. Today the broiler comes on while pre-heating and for the 1st time we receive a message TURN OFF POWER TO RESET in which I did thru the breaker. It took forever to cool down, then she is going to try again. I also am going to contact Whirlpool and see what they have to say. Last I checked there was no recall for this model (#GFE461LVS), but there should be after reading all of the complaints or they are bound to have a lawsuit on their hands or maybe even a class action lawsuit.

I was doing a routine refrigerator cleaning and the glass I was cleaning absolutely shattered all over my kitchen. Shards of glass are everywhere including my disposal. I called Whirlpool and talked to a customer service rep. Of course, this is not under warranty. So I asked to speak with a supervisor. All I could get from her is Sorry, youre disappointed. We can replace that part for $87.71. It has taken me over two hours to clean up all the glass. I wouldnt be upset if I had mishandled the glass, but it broke when I was drying it with a towel! I’m wondering if anyone elses glass shattered in the same fashion.

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!

My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.

I purchased my Cabrio washer and dryer 4 years ago, my dryer doesnt dry completely, I have to do 2 to 3 cycles to dry. My washer has an f51 code and I have problems unlocking the lid and it takes 2 to 3 hours to wash. This is ridiculous and it causing my electric bill to spike. Is there a recall on the Cabrio?

I bought my washer duet (model WFW94HEXL2) in Sept. 2011. Today is Jan. 2013 and it has been a year and four months since I got the washer. I decided not to buy an extended warranty. Its only my husband and I at the house so we take really good care of our appliances. The washer stopped working and is giving me a code F-6/E3/E1. Basically, I need to change the central control unit ($350), door latch ($120) and labor ($180), for a total of $656.13. Really? I paid $1,105.00 for the washer. Im really upset. I called Whirlpool and they said the item is out the warranty and there is nothing they can do. I am really upset.

We purchased this Gold Series Whirlpool Dishwasher about 4 years ago. It worked very well up until April of this year. At that time, the main pump stopped working and it has to be replaced. There are just two of us in the household so the dishwasher was only used 2 or 3 times a week. We also kept it very clean with no build up. The gasket around the soap dispenser came out and one of the wheels fell off of the bottom rack. We just feel that 3 1/2 years is too soon for a major appliance to stop working and fall apart, especially given the light usage.

Whirlpool Cabria Washing Machine hold down switched failed in just 18 months of use. It took the Technician 5 days to serviced and repair our Whirlpool top loading washing machine. The washer is till acting up and stop working unless you put a weight on the top loader cover.

Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes dont drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!

I purchased a Whirlpool Refrigerator with French Doors, Model No. GX5SHDXVD03. Within 1 year and 4 months, I had to replace the defrost control board. I spoke to Whirlpools customer service, George ** said he was sorry for my inconvenience but that he refuses to help in any way because I missed the warranty period by 4 months. I spent $352.74 for the parts and labor and lost hundreds more in food. Do not purchase any Whirlpool products. I was told that the boards have been going out frequently.

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

In defense of Whirlpool, I will preface my question with the fact that I did attempt to call them and they were closed and Ive used manual to troubleshoot. Problem: when I cook any baked good in top smaller oven, the cookies, etc. on front of pan closest to door bake even and are not burned. All cookies on back half of sheet are burned and not cooked thoroughly. Any advice or similar experience to share would be so appreciated.

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Awful customer service. We bought a washing machine in 2010 and it has shredded a ton of clothes over the years. I called customer service to see what they could do to help me with this problem. After about 45 minutes of trying to get more than a service that I would have to be responsible for, the supervisor offered me a new washer at a discounted price. I went online to compare and found out I could purchase the exact same washing machine at home depot & best buy for $50 cheaper. I called back to see if there was anything they could have done and they would not budge.Shame on you Whirlpool. You have lost a customer and I will make sure no one I know buys one of your products ever again. I cannot believe that you would not make any accommodations for us. We bought that washing machine with the intention of keeping it for 15 years. It has cost us countless amounts of blankets, shirts, pants, etc. I cant believe you wouldnt help us after all the money this piece of junk cost us.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

Purchased the Whirlpool electric range with aqua lift technology. Have the stove for 21/2 yrs and have tried contacting Whirlpool on numerous occasions. Email and telephone. Only response I get from them, is that Im doing something wrong. How can you do anything wrong? Add water, push button. I finally put in a call to World Headquarters but had to leave message and nobody has returned call. I finally called a whirlpool serviceman and he told me the Aqua lift is not a true self cleaning oven. The temperatures dont get hot enough. It was meant to just loosen the dirt on the bottom and then you have to scrub. The button you press to start the process on the stove states SELF CLEANING. I believe they have mislead the public with their advertising. Im thinking about any options I may have.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

Wish we had gone online to check all the complaints otherwise we would have NEVER bought a Whirlpool model #EB9FVHLVS. Only 3 years old. First repair call to fix a manufacturers faulty grommet manifested by leaking in the bottom freezer portion. Just outside the warranty - did not purchase extended. Now I know why retailers recommend the extended. My sister overheard the repairman call in the product to his contact at Platinum Appliance Service Inc., and he made direct reference to the model number in the category of Whirlpool products known to have this specific design flaw, and that the product was never recalled but customers were directed to purchase a repair kit to fix the problem. Apparently this became a very well documented and repeated incident within the 1-2 year purchase date of these products and models with the known factory installed defect were still sent out to retailers at a reduced cost with no reference, warning or attention to the factory defect. Now 4 months after the first call we have to call in for another repair issue because our light in both compartments and the motor shuts off for hours at a time. We lost about $80 in meat products, so now were afraid to keep any costly items in the freezer because we cant afford to replace a $100 of thawed products every week on top of groceries already bought!!! It seems as though Whirlpool is gleefully generating business for appliance repair while making more than one hole in the consumers wallet.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

I purchased a Whirlpool Cabrio in 2009. It worked so-so over the years but recently stopped completing cycles, citing false load balance errors and leaving towels and sheets sopping wet at the end of a cycle. Three repair appointments later, and still no success. I am thoroughly disgusted that such an expensive machine only lasts four years. Based on the service techs attitude toward the machine and other consumer comments, Im guessing I will have to replace it. You can guess it will not be with a Whirlpool machine!

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

Thank God for this website and Frank of Dover (postings on Feb. 11, 2013 and Jan. 7, 2011). We just had exactly the same horrid experience with the lid on our Whirlpool Cabrio Washer WTW7800XW. Just as with Frank, our home warranty provider first accused us of abusing the machine. I merely printed out Franks comments and description, whereupon the home warranty provider reluctantly agreed to replace the lid. We also bought an extra lid and are keeping it in our attic for the next failure. Do not purchase this washer!

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.