I bought my refrigerator model GX5FHDXVQ0 in 2010 and after this short amount of time, the control board went out. My repair cost was $446.05 to have it repaired. The refrigerator cost over $2,000 and to have to spend nearly $500 on repairs after only 2 years seems way beyond reasonable. I have Whirlpool appliances - washer, dryer and dishwasher - in my home and thought it was a very reliable name. I am very unhappy after reading customer complaints about the very same thing happening to them. I can also see that the company Whirlpool is not very concerned with customer complaints. I find this very disappointing. I will not recommend their products anymore nor will I purchase any Whirlpool products.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so its out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

We purchased a mid-grade Whirlpool Gold Series dishwasher a little over 2 years ago. 14 months in, the motor failed, requiring a $295.00 repair/replacement. That was nine months ago, and now the motor has failed again. That is outrageous! No more expensive repairs on this piece of junk. Its going to the scrap heap. We just ordered a Frigidaire. While I have no experience with that brand, it cant possibly be as bad as Whirlpool.

Our machine was bought via the employee purchase program. Its just under 2 years old and the bearing has been out for nearly 6 months. I called Whirlpool and our local Whirlpool repairman. They both want hundreds of dollars to repair it. Being pretty handy, my husband and I decided to fix it ourselves. Trying to find compatible parts for this model is a NIGHTMARE. Everything in my house is Whirlpool...range, dishwasher (also junk), microwave, fridge, washer, dryer...and it will all be systematically replaced with ANYTHING BUT WHIRLPOOL OR ITS COUNTERPARTS.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.

I purchased Whirlpool gas range. After approximately 1 year, it has repeated problems with oven failing to maintain temperature. The unit would remain on, with the bake on still showing. But the temperature would decrease to the point of not cooking the food. If you turned the oven off and then back on, it would preheat again and resume baking, only to kick back off again later (again, with the bake still on).

I recently just purchased a new home with an upgrade provided by the builder (which I paid), kitchen appliances to Whirlpool Gold package. 2 weeks from the time the house closed escrow, I used my Whirlpool Gold Accu Bake wall oven self-clean feature. I set it for 2 1/2 hours, which is not even a full cycle of 4 hours. I noticed after 2 hours that the oven shut down. The oven exhaust was hot and the panel control as well, (almost burned my hand). No power and door locked. After a week of waiting to cool down hoping it will unlock and turn back on, it didnt. I called the builder and Whirlpool. Of course, the builder said to call Whirlpool. They registered my oven and set an appointment. The contractor (A&E) came to take a look at my oven and assumed that it was just thermal fuse. He was explaining that the oven does heat up and shut down. Probably after this repair, this will happen again. He replaced the thermal fuse and tried to turn on the oven. The house electric breaker is working, but the oven still did not turn on. So this time, he checked the control board and said that it is dead and will have to order. I am tired of having an oven for 2 weeks only and already have this issue. I did find out as well online that Whirlpool do have several complaints regarding their self-cleaning oven. I want to either just replace the whole oven or give me cash so I can replace the Whirlpool and buy another brand. I dont see the point of having a self-cleaning oven if this will heat up and shut down the unit or get a suggestion not to use the self-cleaning feature anymore so it wont break. I think this is a design issue and Whirlpool is not taking the responsibility to fix the design to start.

We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldnt fix what he couldnt see, but he didnt even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts. We kept telling customer service we wanted a new one. After going back and forth with them they finally are reimbursing us, but they charged us $300.00 because we didnt want another Whirlpool product... now we found out they have the worst ratings and we certainly had a very bad experience not to mention all the food I had to throw out because of it. They did not care at all. So please do not purchase any Whirlpool products. I would not recommend that product to anyone.

We purchased the Cabrio washer & dryer with 6th Sense technology in 6/2007. What a mistake it has been. We have had 3 F1 error codes that a repairman has had to come fix all about a year and half apart. It makes crazy loud sounds if it decides to actually spin in the final spin cycle. It normally does not spin. It just always flashes UL for unbalanced load. We are extremely dissatisfied with this set. The dryer heating element has gone out also. We just purchased a new part. Prior to this, we had a hand me down washer & dryer that worked excellent. We regret getting rid of them, and now need to purchase a new washer & dryer. Whirlpool ought to stand behind its products and get this fixed.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

I just bought a Whirlpool Gas Range from Home Depot on 11/11/2014 and I am having problems with the oven. It is still under warranty and have five year protection plan. I called to have the problem fixed. Two technicians and the oven still doesnt work.

I purchased this washers predecessor, the WTW6200 in May of 09, along with the matching dryer. The bearings gave out after 36 months of use, and our household comprises two adults in their mid-fifties. Estimated cost of the repair? $650! Why am I posting this here? Because two weeks ago, my daughter-in-law called to say that shed so liked my machine when she visited in 09 - Id had the thing for two weeks at that time - that shed bought the WTW8500B and... the bearings were already giving out. I suggested she get the thing repaired, sell it immediately and replace it with an LG product, which is what Ive done.She has been put on a three-month waiting list for the repair, confirming my feeling that Whirlpool, as a whole, has gone down the tubes. Their service record is dreadful, with an excess of 20K complaints existing at various consumer agencies regarding ALL the Cabrio line, and their warranty, Ive learned, is considered the worst in the industry. All in all, the single worst purchase of my fifty-odd years.

Bought new. About 3 years old. Been repaired 2 times. Will run about 10 minutes, drain, and stop. Does not clean dishes. Model #du1015 xt xs2 Whirlpool Quiet Partner 1. Never will buy Whirlpool again.

Washer Whirlpool Cabrio - Needless to say now, spin rinse not working, dark spots in clothes, sound like a jet leaving the room and earthquake at maximum potential when working, all previous reviews more than summarize my problem with the washer. How can we do to take a class action against Whirlpool for the defective Cabrio wash and dryer they are selling. If anybody knows, please guide me the right way to start it.

Buyers beware! I have had the Cabrio top loader washing machine for less than 18 months and it is already giving me problems. During the wash cycle, it sounds as though the gears are grinding to the point it wakes my family up two floors up! The spin cycle is a joke. The washer sounds as though it is going to spin off into another room! When I called Whirlpool, they told me to shut the circuit breaker. That might reset the computer. No go which I figured as much. I have had washers that lasted 10 plus years with no problems. It is not worth your time or your money. Never again, Whirlpool!

Whirlpool side by side with in door ice maker W10281961D - I purchased the refrigerator 10-2013. Within 9 months all of the food in the refrigerator side was freezing. Unfortunately, I did not purchase the extended warranty so I would turn up the temp control every 24 hours as suggested in the manual. The water maker then stopped working. I am disabled and money is tight, but I was wasting so much by throwing frozen produce and eggs away and was worried about thawing meat on the counter since it was not possible to in the refrigerator.I finally broke down, called Sears, purchased the warranty at that time, which was $259.00 and when the repairman came out we found out the damper was broken, thus causing the food in the refrigerator to freeze and the motherboard had went out, thus causing the temp controls not to work. The extended warranty had a $500 max, so we had to pay an additional $120.00 out of pocket. It is working fine now, but in my opinion, it should not have stopped working as quickly as it did since it was an expensive purchase to start out with.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

With the many selection to dry your clothes accordingly to your load, 9 times out of 10 all clothes are dry. Ive used every cycle there is too often so that I could get a better trusted value. Also it removes more lint than any other brand that I could think of.

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.

Whirlpool model WRV986FDEM Purchased May 31, 2017 from Lowes. Cost: 2,638.10 including 229.97 for the 5 year extended warranty. We’ve experienced four failures in the nearly four years we’ve owned this lemon. The first failure occurred within the one year manufacturer’s warranty period. The three failures since then have been fairly close together. Control boards and mechanical parts have been replaced. We are now waiting for a “made to order” part, with no scheduled delivery date. When I pressed Lowe’s on the reliability of this fridge, I was told that if four failures occur during the extended warranty period, they would give us a replacement. Considering the delays in repairs and frequency of failures, this is unacceptable. Do Lowes and Whirlpool expect their customers to just suck it up and do without a refrigerator for months while we wait? The warranty is worthless without prompt problem resolution. Whatever happened to real customer service?

Whirl Pool Duet Wash WFW9400SW - I had this washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they dont make it anymore and sorry about your luck. I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.

We purchased a Whirlpool Duet front load washing machine Model #WFW9550WL in July 2009. In July 2016, the guide on the door hinge broke, making the machine unusable. When performing a national search for the part number (#8183202) to replace the broken hinge, I found that there were none available anywhere in the United States. When talking to Whirlpool, they indicated that during 2015, they only sold 142 of this part, and were currently looking for a new manufacturer for the part. They further indicated that the part would not be available until late September or early October of this year.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

Sometimes, it doesnt get the dishes clean. I am not sure if it is the dishwasher or the detergent. I recently switched to Finish Quantum Max and it seems to be doing better. I always use the pots and pans cycle. Lots of features, most never used. For instance, china crystal, quick wash, rinse only. The size is ample but the interior design could be better. Solid black, looks good, Model GU1500XTL82.

We purchased a Whirlpool upright frost-less freezer (model # EVL201NXRQ05) in October of 2008. So, you see, it is not even four years old. A few months ago I noticed that some things in the freezer were very soft. I looked at the back of the freezer and there was some ice buildup around the area where the coils are located. I took everything out of the freezer and removed the panel over the coils. There was major ice buildup on the coils. I completely defrosted it and dried it out. I restarted it and it seemed to be working okay. But a few days ago, when I got something from the top shelf of the freezer, it was not even frozen. So, here I go again. I removed everything from the freezer and have defrosted it again. However, this time, as soon as I turned it back on, the ice started building up on the coils immediately. It is impossible to contact anyone at Whirlpool that gives a crap. We have also been having problems with our Whirlpool Gold refrigerator. We have spent over $250 on it and it still is not working properly. I would love to just throw them in a ravine, but we have spent a lot of money on these appliances. We thought that Whirlpool was supposed to be number one in appliances. What a huge mistake we have made and it is costing us dearly.

I love the convection cook top! It is very responsive. Its about as responsive as gas, which saves a significant amount of electricity! But, it is WAY easier to keep clean. I also love the warming burner! Having that 5th burner in which to keep something warm, while you finish other things in the oven or on one of the regular burners is very helpful. Its also great for melting butter. The ability of the oven to delay the start of cooking and program cooking to finish at a certain time or in a certain amount of time is also very useful when you cant attend to starting or stopping cooking in the oven.

My wife and I bought my mom a Whirlpool Cabrio. It worked fine but after a while it stopped working properly. It would take forever to start washing. We called Lowes and they said it was fine. Second time they came out, they replaced a part that was the problem. Again it didnt work. Would start to wash two to three hours after you hit start. My mom had nothing but problems with it. My wife and I had a Samsung washer and dryer which worked excellent. We sold them when we moved and our apartment had no washer/dryer connection. I should have given them to my mom. So she was tired of her washer and we set out to buy a new one.So since I had a Samsung, I convinced to get one also. We went to the Sears outlet and found a really nice Samsung washer for around $500. So far, the machine has worked well. No complaints and gets the clothes clean. So for anyone that has had problems buying appliances and is looking for a new one, well, Samsung is doing a great job so far.

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

Purchased 9/23/2013 on 5/20/2014 no hot water. Called Whirlpool, unit has a 6 yr warranty. Brian advised me no one close to our area to service. He told me to contact a local plumber, they would pay for parts and $75.00 in labor. I attempted a couple of calls and could not find a plumber that was willing to come out and let us pay just the difference, after parts and $75.00 in labor and them bill Whirlpool for the remainder. They wanted between $225.00 and $300.00 plus parts. Lowes where we purchased the water heater told me to call Whirlpool back and get an RA# and they would be happy to exchange the water heater. I called Whirlpool and they (Leigh) refused but did say they would pay 200.00 in labor plus the cost of parts. The unit was only $231.23, but they would rather pay upwards of $300.00 than just let us get a new one. I asked Leigh if this made sense to her, she said it did. I guess Im just ignorant because it doesnt make sense to me. Whirlpool COULD NOT even find a plumber that would come out to our small town to do repairs under their OUTSTANDING WARRANTY. I have laughed at these people and cried over this whole situation. I can honestly say I will NEVER buy another Whirlpool product and will let everyone I know and even some I dont know (lol) how horrible this experience has been.

The washer itself doesnt get the clothes clean. The clothes on top never get clean, they smell. It doesnt spin out the clothes evenly even though I put them in evenly. There is oil on my floor under the washer and Rent-A-Center doesnt care and its under their Benefits plus program. They were to send off both washer and dryer last time and had no paperwork where washer was sent off at all. It has ruined a lot of my clothes with spots and I used the Tide pods. Stopped using them cause they were not working. I will never buy another Whirlpool product or appliance. Water pump went out in one year... Why would you not care about your customers... I got this set in 2013 and its the Platinum line triple top loader. You lucky to do one load at a time, a single load that is...

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

I have had my whirlpool oven for approximately 6 years. This will be the 3rd time I have had to replace the thermal fuse. For the last three times I have used the auto clean, it blows out the fuse. It has cost me $110.00 each time I called my appliance tech to replace the fuse.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

I bought a washer dryer Cabrio set and the washer after 2 years has a bearing failure and is squealing badly. The service technician quoted $400.00 to fix a washer that cost me $800.00 new and is 2 years old. I had a Whirlpool washer and dryer set for 11 years with minimal issues and that is why I bought Whirlpool again. This will be the last time. It is a matter of time before the washer fails and I will have to purchase new or pay the service technician.

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

Sept. 2011 purchased new Whirlpool bottom freezer model GX2FDXVA03 and in Dec. 2015 had to replace it after paying for 2 service calls, last time was told cant be repaired. First found ice in bottom of freezer which was caused by Whirlpool installing a rubber nipple at bottom of drain line with such a small opening it clogs quickly. Couple years after that stopped working had to replace circuit boards, now its leaking Freon and no way to be repaired. If you call Whirlpool all you get is big circle of feel good call centers. Best offer was discount on new refrigerator. Told the person Why would I want to spend another $1300 on junk?

I purchased a condo last year with all appliances included. My Whirlpool refrigerator model is GI6SDRXXY00, a fairly new refrigerator. I noticed orange and moldy spots on ices when dispensing them. I changed the filter, thought maybe it is the filter causing the issue. But after inserting the new filter and emptying the entire ice tray, I still get bad ice! I open the compartment, and surprisingly, found out that the spiral rod inside the ice dispenser was rusted! This is horrible and unacceptable! This is not a user fault but a manufacturing defect. The parts that are in direct contact with what customer consumes should be robust and safe. I contacted customer service, and they gave me a technician phone number which turned out to be a third party which only cares about money. They said they will inspect the refrigerator and will charge me $134.00. I will not use this refrigerator anymore and will replace it soon. AND I will never purchase any more Whirlpool products. This manufacturer is crossed out from my list of vendors who I do business with.

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

Whirlpool Gold Series French door, bottom freezer. - This fridge is beautiful. Thats as far as the pros go for it. The Freon is leaking and cant be repaired because of where the leak is coming from. I can always tell when its time for a recharge because it leaks water profusely when at a low charge (every 4 to 6 weeks). We paid over $1800 for this fridge back in 2013. It has been just over two years and we are now having to replace this fridge. I cant express my frustration at this point. Whirlpool wont do anything to help us. They told me, You are out of warranty, and thats all they have to say. Thats over a thousand dollars a year to own this POS when you consider taxes. Over $1250 a year when you consider the service calls along with it. I will not purchase another Whirlpool product ever again. I am disgusted by this company and their refusal to stand behind their product. They have literally stole money from me and are laughing about it. Do yourself a favor and stay far from Whirlpool.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

The Whirlpool water heater I bought 2 years ago at Lowes has had continued problems with its thermocouple causing the water heater to shut down. At first I would have to relight it about every 2 weeks, now I had to do this everyday. I was going to replace the thermocouple until I read numerous sites explaining that several people did this and experienced the same problems.

We purchased a Whirlpool dryer almost three yeas ago. Its a front load, steam dryer--or WAS should I say. Almost a year ago, I was unable to calibrate the control panel (in other words, to change the cycle). Ive been advised by the tech that I need a new control panel $200. Really Whirlpool??? A $500 dryer that lasts two years?

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

After having 7 refrigerators breakdown all for the exact same exact reason, a $12 part, Whirlpool will only take the stance that you could have bought the extended warranty. So theyre happy with you spending $150 each time the repair guy comes out. 7 refrigerators all for the same reason and theyre only 3 years old. Do you really want to purchase a Whirlpool product after that? We are a development that has furnished are condos with Whirlpool but will no longer.

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

Purchased a new home in Florida. Builder used Whirlpool appliances. For a year opening the refrigerator door has caused breakers to trip off. No matter what builder and Whirlpool do, breakers keep tripping. Cannot sell house with this issue. If someone was counting on electricity for a medical device they could die when refrigerator causes power to go out. Unfortunately, it looks like legal action is the only thing that will save our investment in the house.

40-gal gas water heater - I own several rental properties and unfortunately put Whirlpool water heaters in them when the old ones go. It is because they are at Lowes and they are cheap. Today, another call came in from a tenant with no hot water. I called customer service and they determined I received the repair kit from an original design defect from back in the middle 2000s. Now 3 years later, it goes out again. Because I have already received the conversion kit taking thermal couple threading from LH to RH, I needed another part number to repair for a grand total of $160! The same part before the conversion kit was $60. I will never buy another Lowes/Whirlpool water heater for as long as I live. I own a hundred rentals and Whirlpool will never again see another cent for the junk water heaters.

We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 2014. It is now 3 1/2 years old and while the washer worked great til just recently, we now have to purchase a different one because this one will cost too much to repair. We did not get the extended warranty. I have since read that the Cambrio has had a lot of problems. Always check the long term owners and what they have to say about the item, would never have purchased this washer had I known what the problems were and that they even were having them they should have taken it off the market til they got the situation fixed.

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.

I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

Bought the model before this just over 2 years. Conveniently it broke just after the warranty expired. I chose not to buy a extended warranty as my last fridge from KitchenAid is over 20 years old and never had a single problem with and still operates like NEW. I can’t say that for my Whirlpool which was very expensive. It has been with an issue within the ice maker for over 8 months. Every computer board has been replaced twice with no fix. Then tried to replace the cooling fan within the ice maker unit seven times. Whirlpool could not find the right part, as the wiring had changed mid model and have no record of when it was changed and what models affected.Certified Whirlpool technician was great and so apologetic. I had taken 7 Mondays off to meet him to only have the wrong part time and time again. Whirlpool support tech line basically said he was wrong, yet I witnessed all visits and my 3 plug fan unit did not match Whirlpools newer part that was 2 plugs. I was not happy missing so much work because Whirlpool is incompetent. Finally my tech ordered a whole new ice maker, including the cooling fan. Lo and behold, Eighth time, parts did not match. He again called Whirlpool tech support and reordered another set one final time. Another Monday to find that this time the parts did fit, but cooling fan still did not work. He called Whirlpool tech support again. They started to trace wires one by one.Whirlpool tech support said it was a bad or broken wire somewhere in the cavity of the fridge buried in insulation and was not replaceable. In other words I have a $3000+ refrigerator that is useless. Whirlpool said they would replace the unit. But when I called, they said since I didnt have an extended warranty, they would prorate it and it’s going to cost me over $1000 of my money to to replace due to a manufacturer wiring defect after only 2 years. What the Heck, I was willing to pay to fix it, but Whirlpool can’t fix it. Don’t buy a Whirlpool product as they are Junk and do not stand behind their BRAND!!! No matter who I talked to, they kept falling back to their word track of it’s my fault I didn’t get an expensive extended warranty, yet they can’t fix a wire they installed incorrectly.Wires don’t just break after 2 years. You get longer warranties for cars for the Love of God. I asked them to just send me the money they were willing to put towards a new Whirlpool fridge, so I could buy a Real Brand that stands behind their products like KitchenAid. Of course the answer was NO. Buyer Beware, don’t buy a Whirlpool anything. Did I mention my Whirlpool certified technician was having a Whirlpool dishwasher issue that Whirlpool can’t fix and that’s his profession. Same type of response. Don’t Buy Whirlpool Products, they are Junk and you will get No support from Whirlpool!!!

I bought a Whirlpool washer (model wtw57esvw1) about 17 months ago. In that time, the same part has gone out three times. It happens every 5 to 6 months. The part runs 97 dollars plus labor. In the mean time, I am without the use of my washer. They say they are sorry, but they only cover their product for one year. After that, you have to buy their extended warranty so you can get it fixed by them. I feel that if I pay that much for a product I should expect at least 3 years without having to repair every 6 months! I have no washer. I am giving one star only because I have to.

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

I bought a Whirlpool duet washer and dryer. These appliances are still under one-year warrantee. My washing machine was broken for four weeks, and they have been unable to receive all of the parts needed to repair it. They have made three appointments to fix the machine, telling me that they have the parts and only to cancel the appointment the night before. I have tried to get Pacific Sales to exchange the broken machine, but they will not do that or compensate in any way. This is a top of the line model; I would have been better off with a low-priced model, and I might actually have a machine that worked. Whirlpool supposedly had the parts on back order, which is not what Whirlpool informed me when I was able to reach them.

I am concerned that Whirlpool microwaves installed over the stove have extremely faulty doors. I have two homes in which I have Whirlpool microwaves, and both have huge cracks in the door and small pieces inside the doors beginning to fall out. It deeply concerns me that it will cost more to replace the doors than to replace the microwaves. I have always believed in Whirlpool appliances but now feel that I will have to change brands. My question is “What in the world is wrong with your doors that they crack so easily and the company holds no responsibility with such faulty work?” I would simply think that this was just a faulty door on my microwave, but I have two that are cracked! This definitely means you have a faulty product.

WHIRLPOOL REFRIGERATOR MODEL WRF532SMBM01 FRENCH DOOR - Gasket in refrigerator door totally cracked in bottom part and torn on the side only after 2 years and one month of use. I have another Whirlpool refrigerator for 7 years without gasket failure. My other 3 previous refrigerators which I have owned more than 10 years. Each also never had any problems.

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

I bought a Whirlpool dishwasher. It has a plastic removable cap to pour in the liquid for their Rinse Aid drying. It is something like a bottle cap, a 25 cent part. I lost it. I called up, they wanted 12 dollars for the part and 9 dollars for shipping. They refused to just put it in an envelope and put a 30 cent stamp on it.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

The Cabrio washer does not efficiently clean clothes! The clothes have a type of lint on them after washing, and our sheets have an odd discoloration that stays on them even after drying. We have a max. capacity washer/dryer, & we dont overload. Plus, we use the recommended detergents and the amount of detergent as directed. Fabrics dont even smell clean.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

Purchased this electric range Maytag model YMES8800FZ1 in September 2017. Thought it was just like my old range with self cleaning mode. Beware! Do Not buy this or anything with this new AquaLift self clean technology. That means youre down on your hands and knées, scrubbing. It doesn’t work. Read all the reviews about this new technology. Salesman never informed us. We innocently bought the range with self cleaning, paid lots of money, for crap! Very upset. Will spread the word for all future buyers, pay attention to the self clean mode on what youre buying, cause no one will tell you. Now trying to reach Maytag, but apparently they don’t care.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. Weve had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, We cant help you), we are dumping these machines where they belong - scrap heap. I will never purchase another Whirlpool product and will tell anyone who will listen what garbage Whirlpool manufacturers are and absolutely pathetic excuse for customer service and the poorest of quality product. Whirlpool will never be in my familys home again and will never see another cent of my monies.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

I purchased Duet washer 3 years ago, but it wasnt installed until a little over a year and a half ago. Machine started making loud noise during spin cycle, and eventually would not spin the water out of the machine. I contacted Whirlpool and was told there was a defect in that particular WP model and if it was confirmed by a provided tech, WP would provide the parts for the repair. The tech confirmed the problem, and I was told the repair would still cost over $450, even with the free parts. When I approached WP and asked them to fix the machine since it was a known defect, it was denied that there was a defect.

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. Its the ice maker! It spews crushed ice all over every time it is used. Its like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowes that it is in the design and they will not even try to fix it. They will definitely not replace it. Lowes claims they know about the way Whirlpool designs their ice makers and that they mention it to prospective buyers, but I know they did not tell me of this design flaw in the product before we bought it. I now simply have to deal with it. It is less than a year old and I burn with disappointment every time I use the ice maker. I am even more disappointed in the lack of concern for me, the customer. We bought 6 Whirlpool appliances at the same time from Lowes about 6 months ago. It will take awhile but they will NOT be replace with Whirlpool or purchased at Lowes.

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

I have always like the Whirlpool brand in general. It is a well known company and the products have always been of quality. I will say that recently I discovered that Whirlpool will only allow their own technicians to work on more current washers and driers and that is concerning since I have always used a technician I know and trust.

Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.

I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conns for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. Im having to run the clothing thru 2 cycles. Back to the washer. It shreds my towels. Ive read where other consumers have had this same problem. These are expensive towels. So, only 7 yrs. into ownership and I am replacing this junk with the old school washer/dryer. Unlike the Cabrio washer, I will have a washer with an agitator that will actually clean my clothing. Whirlpool manufactures trash and the Cabrio duo was the worse purchase I have ever made. Do not purchase Whirlpool and definitely do not purchase Cabrio.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

We hate the matching Cabrio washer dryer bought in 2011: Dryer lower blower went out after 18 months in service. The day it went out whirlpool sent me the extended warranty offer. Warranty had expired 6 months prior. I renewed for 12 months and promptly called for a repair. Cost was approximately $450.00, all covered under the newly paid for warranty. I dodged a bullet there. Washer has the splintering fiberglass around the top. Lower bearing is out and sounds like a freight train coming out of the laundry room. Not going to have it repaired. Looking for new units not manufactured by whirlpool. Shameful ROI. No more whirlpool products in our house.

After having my Whirlpool side by side refrigerator ice maker replaced 4 TIMES in 10 years, I finally found a permanent fix for it: an Igloo counter top ice maker for around half the price of a replacement Whirlpool ice maker. Unlike the Whirlpool ice maker, it makes ice. I promptly removed the Whirlpool ice maker FOR THE LAST TIME, and sent it to the dump, where it belongs. Goodbye Whirlpool! If that is the best you can produce, you will not receive any more of my hard earned money!

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.