I have had a Whirlpool hot water tank now for about 7 years and all I have had out of it is trouble. It wasnt even a year old and I was putting a thermocouple in it a few months later I put another one in it. All I do is put thermocouples in it. I have saved the old ones. This heater is a piece of junk and I am the one whos paying the price for it. I just put a thermocouple in it on January 9, 2012 and I am putting another one in it on January 15, 2012. I have replaced all parts and it still does it. They are going to buy me a new one someday. I’m tired of this. This should not be happening. They are ripping people off. If the pilot light does not light, you have to replace the thermocouple in it.

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

We purchased 4.0 cu. ft. Cabrio Top Load Washer with 6th Sense Technology MODEL WTW7340XW2 on 11/20/2011. We are a small family of 3 so use of the machine is light. We noticed a strange sound and some leaks a week ago and called in a technician recommended on the Whirlpool website. To our horror he informed us that we need to replace the tub bearing assembly, rotor and stator - to a cost of $1095! This machine is not even 3 years old. Did we buy a lemon? I called Whirlpool. They were simply not interested. The online chat person sent me to the Whirlpool Customer Experience Team where I was told that I should buy an insurance plan to cover the costs of repairs. They then sent me on to the insurance department who want me to pay $338 to buy a repair plan to have the machine fixed. And then referred me to the Manufacturing division when I wanted to know how to escalate the problem - and if you call that number - there is no option to deal with problems - seriously?!? Is this what I should expect when buying the Whirlpool brand?

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

I do like washer to be efficient and quick at what they do.. I also like the way they are economical and use less water he energy economical it what I need.. I do like clean clothes. Right now I am using an ancient one and the sound drives me nuts..

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!

I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.

18 months ago, we purchased a Whirlpool Duet Washer and Dryer. Having previously only purchased Whirlpool washers and dryers for over 40 years, we decided to continue because we had enjoyed positive experiences with all of our previous purchases over the years. Now, our washer has quit working properly, the door locks and wont open on the washer and the repairman arrived today with parts to replace based on the code messages popping up on the washer screen. However, now, hes not certain if the motor has burned out or if it is some other problem. We also purchased a French door frig from Whirlpool barely 13 months ago (bottom freezer) and recently had to have that repaired when one of the electronic boards went out and the freezer quit working and icing up.In both of these cases, the appliances started giving us problems just as soon as the warranties were up; what has happened to Whirlpool reliability and dependability of their products? We cant help but feel that our China-based parts are part of the change and will, in the future, not purchase any more Whirlpool products. We are grossly disappointed and feel cheated with these appliances.

Every washer Ive ever had has just a spin. Why dont these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

This product is just DISAPPOINTING. The gas knobs got stuck TWICE IN 13 months only! The range is NEW! The first time 3 out of the 4 knobs broke, this time only one. It would not turn off, so we are forced to climb on the counter and turn the gas off every time we are finished cooking and turn it on again. The company wont be able to send us anybody till next week, which will force us to go on like this for NINE days plus, of course, the time it will take to order the parts needed.There is not even a back up emergency service, which should be in place since we are dealing with GAS! I have heard complaints about this product in this area: in my opinion the range should be recalled. Of course, the representatives one talks to are all trained to keep calm and reply the usual things: Oh, I am sorry etc. but the bottom line is that neither the product nor the customer service are good (the first customer service person was not very friendly either). I highly recommend that you AVOID this range if you are considering buying a gas one with double oven.

BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

Whirlpool fridge with serial # EL2427127 started on fire. Flame started on own but filled entire basement with electrical fire smoke. All terminals on compressor completely melted off. After researching online, I see Im not the first. Unbelievable.

I ordered a washer dryer combination through Whirlpool. I was given a delivery date 2 weeks out. Whirlpool employees must be doing their laundry very sparingly if they think that this would not put a strain on a household. But I was willing to wait. I asked the date and they wouldnt give it to me. A week later they called with the date and I asked the time. Again they wouldnt give it to me. However they said they would give me the time the night before. They then called with the time, which was during work hours. I told them I would be unable to do this during work hours and they gave me the only other optional date, also during work hours. I finally agreed and took a 1/2 personal day. When I arrived home. I received a phone call from Whirlpool that they will not be delivering my washer/dryer unit at all and to pick a different date. I canceled altogether.UPDATED ON 02/24/2016: I have worked hard to not get upset at companies. However I feel that this is an especially poor company and I cant remain silent anymore. I bought a Duet Washer and dryer over the phone with Whirlpool. It took 3.5 weeks for it to get delivered because Whirlpool kept cancelling. Each time, I took a 1/2 personal day so that I could meet the delivery people within their 4-hour window frame. On the 3rd attempt, they were finally delivered and set up by the delivery men.During the 2nd time I ever used the product, it stopped working, making a horrible grinding noise. I had to unplug the machine. My husband came home and hes pretty handy. However he was unable to even press 1 button. I had a friend in the repair business come the next day and he was unable to repair it. I called Whirlpool again and they said theyd have a repairman out the next day. They outsourced the job to a local company and Whirlpool sent me a confirmation email with a time and date. Again I took a 1/2 personal day. After hearing from no one, I called the repair company. They said they had no record of me in the system. I cried.I called Whirlpool and was put on hold for 3 hours. I hung up and called again. They said my department closed 8 minutes ago and they couldnt take my call. I asked how that could happen considering you began the call 3 hours before that time and would have stayed on hold until I died had I not decided to hang up and try again. Every time previous to this I had been on hold for a minimum of 1 hour.I have been trying to return the product. They tell me that Im unable to because my product is functional. I told them it was in fact not functional, which was about the 3rd time I said this, and they said Ill have to call back 1st thing in the morning. I told them I cant risk any more work time to deal with this poor company. So they put me on hold again and thats where I remain. I am currently going on 27 minutes.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.

I dont take pleasure in writing this review and to the readers, please know that this is the truth without bias. Before you buy from Whirlpool or purchase their extended warranty, you should know: I am writing this review based on my personal experience. I purchased the extended warranty in 2017 (approximate) for three years. In 11/2018, our Whirlpool dishwasher, model wdt920sadm2, which was purchased with our new home in 06/2016, began having issues and was not drying the dishes properly. I called Whirlpool warranty and requested service.Approximately 10 days later, a repairman from Convenience Appliances Service Inc. (repair tech) came and fixed that problem (wasnt drying). My wife turned on the dishwasher the very same day and we came back and the floor was flooded with water. We believe this was contributed to the initial repair and has never happened prior to that. Fast forward, approximately 5 service calls or more later (not embellishing), the dishwasher is still not repaired and the technician can’t figure out where the leak is coming from. On 02/25/2019, I received a phone call from Ms. **, Whirlpool/AIG care team (AIG is the underwriter) and was offered $540.75 and I would be required to complete a “proof of destruction affirmation” form.I accepted the offer and received an email the same day stating: Thank you for contacting Whirlpool Extended Service Plans Consumer Care Team. Per our conversation, I have attached the affirmation of destruction for your dishwasher. Please verify the information, sign, and return to us. Once we receive the affirmation of destruction back, we will start to process your prepaid debit card. That card takes 10 to 15 business days to process and will arrive to you by FedEx. If you have further questions or concerns regarding your Whirlpool appliances, please contact us directly by calling toll-free (866) 931-7390 to reach a representative for immediate addressing of these issues between 7 a.m. to 10 p.m. ET daily, or by emailing AIGservice@whirlpool.com whenever the need arises. Sincerely, Mable. U.S. AIG CARE TEAM.That same day, I received an emailed the affirmation of destruction form back to Whirlpool on 02/25/2019. I was impressed at the time that they reviewed the repair case history and made this fair offer. My wife and I began to look for a new dishwasher and canceled the future service appointment with Convenience Appliance Services because of the offer and acceptance. On 03/01/2019, I received a call from Convenience Appliance stating that Whirlpool contacted them and they are taking back their offer because their employee (Whirlpool) didn’t follow the terms of the contract. I called Whirlpool/AIG care team and spoke to ByonBera who stated that she was sorry to hear this complaint and would forward this to her manager for resolution. On 03/04/2019, I received an additional call from the Convenience Appliance Services Inc. and they stated that Whirlpool representative was not very nice to them and that they still wanted them to come out again to my residence on 03/11/2019. On 03/04/2019, I called Whirlpool/AIG care team again, and spoke to Tandy, who again apologized and read their company script and that they are sorry but still reneged on their offer. She then transferred me to John, who again read through his script/terms of the policy. I explained in detail that Whirlpool contacted (as per their email) me directly and they made the deal. I never called and asked. I completed the affirmation of destruction as requested and was promised $540.75 within 10 to 15 days by FedEx. John stated that he would have to kick this up to their resolution department above him to see if this can be rectified. John stated that this has never happened where the customer is involved (mistakes are normally caught before the customer is contacted) and that he could understand my complaint and frustrations. I received a call back from John on 03/04/2019 that Whirlpool will not keep their offer and that a repairman will go out as scheduled even though they made the offer without solicitation! Incredibly upsetting and disappointed!!! I have never experience anything even close to this from a major company like Whirlpool. It is evident that they don’t keep their word, that customer satisfaction doesn’t matter even if they are 100 percent wrong, and that their dealing are very deceitful! We since canceled our order for a new dishwasher and are now forced to wait for the next repair attempts again. If you get anything from this long-winded review, really think twice of making a Whirlpool purchase, or their extended warranty! Whirlpool really could care less of their customers and in addition, their warranty, in my opinion, is a scam. After this I, nor my family will ever purchase a Whirlpool brand appliance again. So please be careful and learn from my experience. Never again! Whirlpool should be ashamed of themselves.

I have a model FG1F4034T3NOV water heater that was a problem since day one. The pilot will not stay lit, and apparently, there was some sort of class action lawsuit due to a defective part that I missed out on because I didnt know about it. The telephone representative is quick to point out that it is out of warranty due to the date of manufacture and that it needs about $200 in parts because I cant find the receipt from 4 years ago, when I bought it from Lowes. The company flat out refused to do a courtesy replacement for parts or discount them.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

We purchased an over-the-range microwave in 2005 Model No. MH1141XMQ-1 Serial No. TRS1112979. It has worked fine however, within a year, the grill cracked. It was not covered so we paid for a new one. A few months ago, I noticed a crack near the top of the door by the handle and then a couple of weeks ago, a huge chunk broke off the bottom of the door.

Disappointed with Whirlpool Gold bottom freezer GX2SHBXVY05. We purchase this refrigerator in December 2010 thinking we were buying a good quality french door fridge. It didnt take long before problems started with the freezer over freezing and the fridge not cooling. We also had a problem with water pooling on the bottom of the freezer then freezing into a solid piece of ice. Water eventually started pooling on the kitchen floor and living room carpet. We did not purchase the extended warranty believing we shouldnt have had to as we were believing a good name brand. After having a repair person in twice we were told we needed a new computer board and switch. Total cost for repair $350.00 plus previous charges, so far adding up to over $450.00. We called Whirlpool customer service, was a waste of time as they simply told me they could send out their own repair person to obtain the same diagnosis I already had. They told me I should have purchased the warranty. I told them I shouldnt have needed to. Whirlpool customer service refused to do anything for me as it was too long past the 1 year limited warranty. Doing my own research I found this to be a problem with a great many Whirlpool fridge owners and I mentioned this to their customer service and mentioned there should be a recall. I will no longer purchased another Whirlpool product as the company does not stand behind their product.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

I purchased dishwasher model #GU2800XTVT0 in May of 2009. Today, it leaked water all over and damaged my floor. My husband pulled the dishwasher out of the cabinet and found that the motor had fallen off. It did not have a bracket to hold it in place and worked loose, which then disconnected a hose. I called the customer service but they wont do anything because it is beyond the 12 month warranty. It only lasted slightly more than two years. This is obviously a manufacturing defect and we were just unlucky enough that it failed after the warranty had expired. The most ironic thing is that my husband worked for Whirlpool for 20 years. There is no loyalty here.

They really dont make them like they use to, do they? This Whirlpool Cabrio aka Caprio has given us problems for the past 3 years, weve owned it for 5 years. It doesnt matter how much, or how little clothing you put in this washer machine. It will start going NUTS, Thudding, Banging against the inside of itself, completely out of whack, and then it will show a UL where the time is shown. Every time we do laundry this happens, and we have to stick our hands in the hot water and reorganize the clothes, and pull more and more clothes out till theres only about 3 items of clothing left! This washer is GARBAGE! I advise people to keep away from it. The washer we had in the past lasted us years upon years. These washers of now in days are Crap Garbage. Keep the fancy tech look, and give me the old fashion Knobs ANY DAY! Whirlpool brand is Not what it once was.

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

We bought a duet set front loader washer and dryer on 3/14/2010 and our washer already needs new bearing and costs about as much as a new washer. I think that is pretty bad when you can’t get two years out of a product and then can’t get anyone to help unless you want to pay out. I will not buy another Whirlpool product! Done!

We bought our new Cabrio (washer and dryer) in the fall. Within 2 weeks, I realized what a piece of crap these machines are. They simply do not clean the clothes. I have complained to the store where we purchased them, and I was told there is nothing they could do as the machines are performing as designed? Im waiting for a class action suit to join to get rid of this junk. Curt

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

Ordered this two days after my son came home from college. He had to be out of his apartment July 31 2016 and brought 4 years worth of laundry with him. Monday my machine breaks, Tuesday I order this thing from Lowes Arrives at 2:30 on Thursday and as it is being installed I ask why the water fill is so slow. It is trickling out like a childs toy. Delivery man tells me the water is completely turned on. He hears this remark a lot from people who buy this model. I put in my first load of laundry, a small load of about 6 things that I am washing for my mother who is in a nursing home. They have that nursing home smell. I push pause as the machine is cleaning to unlock the lid and peek inside. Oh my God the clothes are sitting on top of each other not even covered in water. I then shut the lid and listen to the tiny slush of the machine agitating. At the end of the cycle they smell exactly the same. Dirty.I had read to use the deep fill so I rewash them on deep fill. Look inside halfway through and what do I see? Wet clothes piled on top of each other, still not floating in water. How are these clothes getting clean when they are in a wet pile on the bottom of the machine? I take them out. Still not clean. Not smelling quite as bad, but not smelling like soap. I then washed sheets, a blanket, and some clothing of my sons. Nothing smelled particularly dirty but NOTHING smelled like soap. The quilt was covered in hairs (my son and roommates had a dog) and soap residue. I had read this in reviews online also. I am wasting time since each load takes from 50 to 130 minutes (yes). I am wasting soap, oh but I am saving water - not really.Well Lowes has a 30 day return policy so I went down there and am expecting a GE machine with an agitator tomorrow, Saturday! Cant wait. The only one saving money are these manufacturers They no longer are spending cash on producing the agitator out of plastic, attaching it with nuts and bolts, or using gaskets between the parts. DO NOT BUY THIS PIECE OF JUNK, do not even look at it. I question all the HE machines at this point. You need to use HE soap cause you cant wash away suds in a machine with no water. What a con - the whole thing is.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goes in otherwise it doesn’t get food or anything off. It DOES NOT DRY at all. Even when I add the heat extended dry button. The normal setting takes 3 hrs & 12min to run & again, doesnt really wash & for sure doesnt dry. I have added jet dry. I called and they keep telling me it should have more jet dry! Ugh! I now have rust happening because it doesn’t dry. DO NOT BUY THIS MODEL.

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

WTW8000BW0 washer - This is the worst washer I have ever brought. We bought a pair washer and dryer. The washer started making noise when it was in spin cycle so we called repairman. He came and said it would be better if got rid of it and bought something else. Said it would cost too much to fix and hes seen too many of these. The noise is so loud we close door on laundry room and we cant hear TV in front room. This is the worse junk we have ever brought. Whirlpool should be accountable for this.

Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now Ive had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers pretend to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesnt. I dont care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer! Perhaps the designers of all these current washers think they are saving water, but I can tell you that sometimes I will wash mine twice as I know that I do not feel they are clean! (And I am a clean person and the clothes are not real dirty!) I am so unhappy with the decision of purchasing this horrible excuse for a washer that I could shoot myself. I will discourage every person I know from buying one. I will tell them to have their old washer repaired as many times as possible so they will have clean clothes! It isnt just Whirlpool, but all the manufacturers who have chosen to make this horrible decision for us, housewives, and anyone else who does the laundry where they live. I used to enjoy doing my laundry, but now it is a nightmare. I will tell my friends who are the same age as I am that if they can still find a machine with an agitator to buy 1 or two of them so they wont have to deal with this type of problem for the rest of their lives. I realize that now I have to eat this washer since I have purchased it, but I can tell you one thing; if I could sell it for near the price I paid for it, I would do it in a heartbeat! Realizing whoever reads this; it wont matter one bit and probably will never reach the hands of the ones who couldn’t care less or do something about it, but at least I have made an attempt to help others in the future.

I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to wait for a week to get a new fridge.. I also bought the 5 year warranty -- its not worth the ink its written with. MAYTAG DOES NOT ANY CUSTOMER SERVICE. THEY DONT KNOW A THING ABOUT CUSTOMER SERVICE.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

I had bought from S C Shah & Co, Mylapore a Whirlpool ac 1 ton split magicool dlx cop in March 2016 and installed in March 29 2016 by Cool Control System, kodambakkam From the installation period we had a cooling issue and informed Shah & Co, Mylapore where we bought the ac. They came and checked and informed Whirlpool customer care. Within two months i.e. in May 2016 of installation Whirlpool again uploaded/charged the gas (the service engineers told us this is due to hot summer). Though again we had a cooling issue, we were under the impression as this is due to summer as explained by the technician. After that rainy season came and we didnt use the ac.As we are in December when we complained Whirlpool they said this is due to the copper wire gas is leaking and it has to be replaced and informed that though under WARRANTY, the customer has to pay for replacement (we have used only the 3 mtr copper wire which came with the ac only. we have not used any our own copper wire). Whether WHIRLPOOL GIVES SUCH A QUALITY COPPER WIRE which has to be replaced within 9 months. Now they are informing that you are calling us after 6 months of gas charging, so we cannot service. If you could have called within 3 months we could have serviced you. BUT WE ARE UNDER WARRANTY. NOT EVEN AN YEAR FROM THE DATE OF PURCHASE.Not responding to calls, disconnecting to the calls even if we call their Delhi number 011-49308500. Though under warranty they are not ready to do service and very rude saying, we cant do anything. So, if we buy WHIRLPOOL ac we have to beg them even for their technicians to visit our place. Or we have to do our own service EVEN UNDER WARRANTY. Their local toll free customer care numbers/service executives always give a recorded message saying they cannot service. SUCH A PATHETIC SERVICE.

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

I bought a Whirlpool washing machine, model WTW4855HW, and was I ever shocked at how noisy it was. The wash cycle had a grinding noise that was just too much. After 2 loads I sent it back and didnt regret having to pay the restocking fee. I just couldnt believe that with all the technology we have today, that they couldnt build a quiet machine. Im an engineer so I know there are methods through gearing, belts, soundproofing, etc, to produce a quiet machine. Remember the dishwasher of days gone by. You couldnt watch TV with the dishwasher going. Nowadays, you can stand in the kitchen and have a nice conversation with it running. The technology exists. As a matter of a fact, my old Maytag that finally went bad after 10 years was fairly quiet. So, if you dont have your washing machine in the garage or basement room where you can close the door, dont buy this machine! Bruce in Portland

Whirlpool Cabrio Washer - This is a horrible washer. I just read the reviews after having struggled with dirty clothes, smelly clothes, sour clothes and yes, our water bill is way higher using this nasty machine. I will never buy a Whirlpool again. Very VERY disappointed and dissatisfied with this machine. I usually always read reviews before buying anything but the sales guy at Garner Appliance said this was an awesome machine. We bought the matching set. And to read each and every consistently bad review with the same issues. They should replace these pieces of junk for us free. The dryer doesnt fall too far behind.

I Purchased 9 year warranty, Whirlpool water heater and installed it. Started having problems in the first month. It started giving a water temp too high error code, yet water was barely warm. Called Whirlpool. They had me do a bunch of diagnostic checks. Determined it was a bad control module. Sent me a new one. I installed it. Within a week or two, same problem. Called Whirlpool. This time they sent a Tech out. Everything on water heater tested normal, nothing wrong with any part. The tech finally, found a TSB that indicated that you couldnt have any re-circulating valves or systems connected to the water heater. We had one to keep hot water at the taps. So I removed the re-circulating kit and water heater worked for a few months. Then same problems, it keeps going into error. Error code indicates water temp too high, but water is barely warm to cold. Call whirlpool several times, they send out another control module and heating elements and I replace them. All work temporarily. Finally replace control module again, and it works for several months. Then back to error codes. Not always the same code. Sometimes it is water temp too high, other times it is check one of the heating elements. We have lived with it like that for about 3 years. We get hot water by resetting the water heater several times a day. Well, about 3 months ago it started tripping the circuit breaker in the electrical panel. I called Whirlpool and explained what has been going on since I bought their piece of junk. They will not do anything unless I call and pay for a service tech to come diagnose and repair the problem. They will provide the parts for the repair. I am not a certified appliance repairman, but I do handy man repair work for a living and do appliance repairs quite regularly. I am capable of doing every test that the repairman will do, but Whirlpool insists that I pay to get their defective product repaired. Then if I have problems again in a couple of months, I will have to pay a service tech again. I have friend that had this same water heater. I replaced the control module on his once. I was telling him about my woes and he told me he got fed up with all the problems and ate the cost and got a new water heater, not a Whirlpool. I am going to call Whirlpool one more time and then I am sure I am going to do what my friend did and put the money I would spend on a service tech into a new water heater. It will not be a Whirlfool.

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

I purchased my Whirlpool Cabrio in November 2009. I am just four months shy of the two-year mark and it is dead! I paid a lot for the machine because I thought it was worth the investment. It was not mistreated in any way! The problem is in the computer part of the machine.Everyone knows that to have a repair person come out is costly in itself, add to that repairs and parts, and it isnt worth it to fix an appliance most of the time. I will never purchase Whirlpool again. Never. I could have bought three cheap machines for this one Whirlpool, and had a couple of backups in the event that one quit on me! Now I have a fancy washer and a mountain of laundry!Thanks, Whirlpool.

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.

Purchased a Whirlpool Cabrio washer WTW5800BW0 September 2014. Two years and 8 months later it no longer works. Call Sears and Whirlpool and was basically told I should have purchased a warranty. Whirlpool tried to sell me an extended warranty for $495.00 which is about 80% of the original sale price of the washer. Was told it is my responsibility to care for the maintenance of my purchase. WOW. Way to stand by your product. So now its my fault they sell a product that does not last longer than 3 years. So we tried option 2 - called a repairman. His response save your money and buy a new washer. WOW. A repairman rather lose money than try and fix this washer. Save your money and pass on Whirlpool products.

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

We bought this combo at Lowes and was looking forward to their arrival. Unfortunately, we have had so many problems with both appliances. The washer is constantly having an error and we can only wash clothes on the quick wash cycle or else it will shake like crazy, get an error, and stop. We had the washer a little over a year when we had someone come look at it. We were told there is something wrong with the load sensor and it was going to be $350 to fix it. As for the dryer it will dry for a little bit and completely stop (no error) and restart later on by itself. I have been a devoted Whirlpool customer but not after this. I thought it was only us having these problems but obviously not. They have discontinued this set. No recall... ridiculous.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

My washing machine ruined clothes with tiny rips. Small rubber pieces appeared in clothes. This happened during warranty but Whirlpool would do nothing. Finally, the bellow completely broke apart after 13 months. Repairman could not determine problem until this time. Whirlpool would do nothing.

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.

Every one of the knobs cracked where they engage the gas valve. One gas valve came loose from the manifold creating a gas leak discovered by the propane company on a system leak test. Screws came loose that hold the tracks to the base for the slide out bottom drawer. The AquaLift cleaning system is useless. Better buy some oven cleaner and rubber gloves. Very disappointed! One star because 0 isn’t an option.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

After reading endless stories regarding Whirlpool water heaters, I ended up here and read numerous complaints and every company response had the same message from Chris-- Go to whirlpoolwaterheaters.com/help. I went to the website and called the number (877) 251-1679. I spoke with the most helpful gentleman (Lenny) who helped me troubleshoot some things and even called me back to inquire regarding success and gave me other tips to check if the problem occurs again.

We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, Im stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

I have not use wash machine for 46 years, however, since I the caregiver for my wife (with Parkinson), Im the user of our washing machine, High Efficiency Whirlpool for 8 months. It Is very easy to use including the dials. It is very efficient to use.

Model # WMH 1163XVQ-1 manufactured 2010 however I purchased and installed it in July 2011. Noticed a small crack at the base of the handle about a year later. Within the past couple of weeks cracks are appearing everywhere including around the handle, the entire exterior frame as well as interior frame of the door. Neither my wife nor I slam the door or mishandle it to cause this damage. Called Whirlpool this week. Bottom line is that it would cost nearly as much to get a new door as to buy another microwave. This is an over the stove model. My previous microwave was GE and lasted over 15 years. Wont buy Whirlpool again.

I like the dishwasher. It cleans pretty well. Some time it soap doesnt open and the dishes don’t get cleaned. But when it’s working good the dishes get cleaned very well.

I had a 14-year-old 40-gallon tank that was working great but I decided it was time to get it replaced. I picked out a Whirlpool 400-gallon tank stated to be good for a family of 3 to 4 people. Immediately after installation, I got complaints from family members that there was no enough hot water for morning showers. I turned up the thermostat to the maximum 140 degrees, but there was still wasnt enough hot water. The Whirlpool rep on the phone stated that 3 people cant take back-to-back showers. The unit wasnt designed for this. I told him the unit is advertised for a family of 3 to 4 and I have only 3. I asked where on the advertisement does it state 3 people cant take back-to-back showers? His response was, Where does it state you can? I asked his name and he would not give it to me. If 3 people cant take showers on a unit stated to be for a family of 3 to 4, something is wrong. Maybe it should be advertised as suitable for a family of 1. I will not buy a Whirlpool product again and I advise others to take my advice, go elsewhere.

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

We replaced older GE with the giant front load model that can do king size sheets and comforters. It has worked like a champ. It was a bit more but worth it for us. In a year and a half no issues no problems and I like the control lock feature so I dont keep hitting it off when I go thru the laundry room to the garage.

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesnt get clothes clean! Leaves white residue on dark clothes! Cant put over two blankets in large tub because it gets off balanced! It wont spin water out of delicate clothes done on quick cycle! Doesnt put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you cant stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.

This diswasher is streamlined and elegantly desiged for any kitchen. It stays externally clean with easy to wipe surfaces. Easy to use controls on the top of the door that cannot be accidentally hit when walking by the item. Plenty of internal space for lots of dishes. Internal silverware rack is easily removalble and not in the way of dishes. It is extremely quiet when running, like a soft hum in the air. A real "bang for your buck".

I purchased a whirlpool duet washer & dryer several years ago. In the 3rd yr or so, the dryer kept shutting off with beeps prior to clothes dried or cycle completion. Whirlpool gave me an option for an extended warranty given that the orig one had long ended. I purchased it - a one year warranty. In that year I have had technicians to my house 6-7 times to diagnose or swap parts. They eventually swapped all 3 boards on the dryer. It still shuts down before clothes are dry. Whirlpool tells me that they outsource this service and take no responsibility for either their lemon of a machine nor their lemon service company; Alliance Repair. I would like the money back for the extended warranty so that I could buy a new dryer and all I get is a runaround from both the service company and whirlpool. I will never buy whirlpool again and advise anyone out there to also not buy their machines.

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool product again! I spent nearly $1,500 on this washer and dryer. The washer ties everything into knots and has had several problems, most recently the bearings going out! I just called customer service who said they would send a repair man, approx. cost $370. What a rip off! I strongly encourage everyone in this same boat to call their customer service complaint line and/or consumer reports. I bought from HH Gregg and will never shop there again either.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

I purchased my water heater from Lowes about 11 months ago. The heater worked just fine for about 3-4 months then a popping noise started like a drum. I called Whirlpool and got this song and dance story with several email telling what is needed to do. Whirlpool said it was a water knock and I needed to install some devices on my water line or a tanks which cost a few hundred dollars. I called the plumber and he replace the main control valve. Same problem again so I called several other times and a plumber came and said it was my water pressure in which his gauge was incorrect. I went Lowe’s to complain and they said they would check into the situation and call me. It’s been several days and no results. Still the same problem. The Heater is a piece of trash and would not suggest anyone purchase one. It a total piece of trash and will replace with a premier heater very soon. Requesting Lowe’s replace or will take to Small Claims Court along with reviews pointed here. By the way, they want $450 to install the items on my water line - almost half the price I paid for the heater.

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

One month after the delivery/installation of this new refrigerator, it began making loud noises when cooling the top refrigeration unit. After the 4th service call and replacement parts, the noise ceased for 3 months. The noise has returned and Im now scheduling the 5th service call for the same problem. Thank goodness I purchased the extended protection plan through Lowe’s when I bought my three new Whirlpool kitchen appliances. Whirlpool used to be known for quality and dependable appliances. That no longer is true. SAD.