After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

The oven is a joke. It does not self-clean. I have to buy oven cleaner and clean the oven like in the distant past. They are lying about it being self-cleaning. Do yourself a favor and buy a real self-cleaning oven. NEVER WHIRLPOOL.

Washer Whirlpool Cabrio - Needless to say now, spin rinse not working, dark spots in clothes, sound like a jet leaving the room and earthquake at maximum potential when working, all previous reviews more than summarize my problem with the washer. How can we do to take a class action against Whirlpool for the defective Cabrio wash and dryer they are selling. If anybody knows, please guide me the right way to start it.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it’s quiet and I like the fact that it is a front loading washer.

Purchased a Whirlpool side-by-side refrigerator model #ED5KVEXVB07 in July 2012 from Sears for about $1000. Unit quit cooling late Dec 2014. I did not purchase the extended warranty, so the Whirlpool 1 year warranty was all I had. The repair technician (local company, not from Whirlpool directly) told me that the compressor had seized up, and the repair would be at least $300. I thought Id call Whirlpool just to see if theyd be willing to do anything for me. Long story short: No. I told the person on the phone: “I will never buy another Whirlpool appliance.” She said: “Im very sorry about that.” After I hung up, I thought: If Whirlpool was really sorry, theyd stand behind their products for a part that should not fail after only 2.5 years.

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

My Whirlpool French Door refrigerator will have its TWO year old birthday on September 15, 2015.. only if it lives that long! On August 8, one month and one week short of its 2nd birthday the compressor died. Of course the manufacturers warranty expired after one year. Thankfully, I purchased an extended warranty through the retailer. While this will cover my repairs, there is nothing that will cover the hundreds of dollars worth of spoiled frozen and refrigerated products which had to be discarded. I will NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT!

We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. Its the ice maker! It spews crushed ice all over every time it is used. Its like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowes that it is in the design and they will not even try to fix it. They will definitely not replace it. Lowes claims they know about the way Whirlpool designs their ice makers and that they mention it to prospective buyers, but I know they did not tell me of this design flaw in the product before we bought it. I now simply have to deal with it. It is less than a year old and I burn with disappointment every time I use the ice maker. I am even more disappointed in the lack of concern for me, the customer. We bought 6 Whirlpool appliances at the same time from Lowes about 6 months ago. It will take awhile but they will NOT be replace with Whirlpool or purchased at Lowes.

I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.

Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

Whirlpool appliance suite purchased May 2013. Whirlpool Gold French door refrigerator with bottom freezer, Model #GX5FHTXV. At the end of my kitchen remodel, I was excited to have my new Whirlpool appliances delivered by an authorized Whirlpool installer. When the refrigerator install was complete, I alerted the delivery people the French doors were not aligned properly. There was at least 1/4 difference at the top of the doors. They did their best to fix the problem to no avail.I called the Specialty Appliance store to complain and they had a repair man come a few short days later to examine the issue. He inspected the problem and had to order new door parts. A few long weeks later, the repair man came to install the new parts. Well, to my disgust, the new parts did not fix the problem. This next sentence only refers to the place I bought the darn thing. I then called Specialty Appliance to inquire about returning the appliance and of course they wouldnt take the appliance. Im stuck with it. The workman ship is cheap. The internal drawers are poor at best. I spent a good deal of money on what I thought would be a good product. My previous appliance suite was Whirlpool and I NEVER had issues the 13 years I had them.Whirlpool Gold freestanding double oven gas range, Model #GGG388LX. Problem: oven catches fire while self-cleaning oven. Big problem. Takes forever to get rid of the smell that leaves behind. The range itself has worked well. No issues with cooktop and its easy to clean. The grates dont stay black and look rusted in a couple of places. Oven cooks well as I know how to make adjustments as to not overcook meals.Following cleaning instructions provided by Whirlpool, I wipe out the oven (when cool) after spills if there are any. I thought I would run the self clean since Ive had the appliance over a year to properly maintain it. BAD IDEA. After running the self clean cycle for about 35 min, I noticed fire. Wanting to protect my $60K remodel investment, I quickly cancelled the clean cycle and watched smoke pour out of the top. Not a fun experience. It took about 15 minutes for the fire inside the bottom compartment to finally go out. Wont be self cleaning my self-clean oven again! By the way, I didnt clean the oven with chemicals because the owners manual states not to and I HATE using those chemical anyway. Again, stuck with an appliance I am not satisfied with. Lesson learned? Yes, I will NEVER buy a Whirlpool product again. Kinda wish I still had my old white ones...

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

I purchased a new Whirlpool refrigerator, side by side in August 2013. The ice maker made ice but the size of the ice was much smaller than usual, however we lived with it. Soon it only made about a handful of ice a day, which defeats the purpose of an ice maker. So we called the store we bought it from and they sent a repairman. The problem was not solved until about the 4th visit from the repairman. I was told there was no problem with our ice maker from the first 3 repairmen.In the meantime the refrigerator side started pooling water in the bottom under the bin... Had to call again for that problem (they fixed). Now the door is showing rust under the handles. I have contacted Whirlpool and they have told me thats too bad, but they dont have to do anything because read the fine print, it is not their problem and thank you for being a Whirlpool customer. I am very disappointed in this supposedly good company... Is this corporate America? Never again will I buy Whirlpool.

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

In July I purchased a Whirlpool Gold oven and cooktop from Lowe’s. It was delivered in Aug. after a 5 wk wait, since it had to be ordered. Since installation, the hot surface light on the cooktop stays on. I called in & was told to try resetting the elec. breaker. Did that... still stays on. Model G7CE3034XB00, Serial D43005649. On Sept. 4th I called & spoke to Carrie (I believe in TN) who told me she would try to find a service tech in my area & would get back to me in 3-5 days. Apx. 5 days later she called & left a message on my cell phone stating that she could not locate a service tech in my area. I would need to find my own service tech & submit any invoices to the resource dept for reimbursement. Parts could be ordered at no charge. I have nothing in writing from the company to confirm I would be reimbursed, nor was I told how to correspond with the resource dept in the event I had an invoice to submit for reimbursement.Today, Sept. 18th, 2014, I called Whirlpool again (800-253-1301) & talked to Stephanie in Michigan. She told me the same info. When I asked to be sent a wiring schematic I was told I didnt need one. When I asked how to get in touch with the resource dept. I was given a fax no. & email acct. When I asked how I was supposed to get in touch if I didnt have either, she said I should go to the local library. Now lets imagine for a moment that I am disabled or live so far out in the country that I cannot get to the library... How am I supposed to get to a fax or email acct. Has anyone at Whirlpool considered that? This is a new appliance under full warranty, yet it has become my job to find a service tech, pay up front, & wait for reimbursement. REALLY??? I am also in the market for a new dishwasher & you can bet it wont be a Whirlpool!

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

2 years of use the wash plate went. $150 later, one year later wash plate went again (the wash plate is all plastic, the motor spline in metal total stripes the plastic teeth in the wash plate) I replace myself. 3 weeks later the shift actuator failed which cost another $60 which I replaced. Now the bearing is going. There are only 3 people living in the house. I would stay away from the top loader washers from Whirlpool h2 low series. Huge disappointment.

I originally brought this to the attention of Whirlpool on February 27, 2014, and they chose to ignore the matter I raised. I am appalled at their customer service, but then again, customer service has been dead in America for decades now. I purchased a KitchenaAid (Architect Series II, Model KERS807SSS02, Ser. XW4704146) oven in 2009, which included a 5-year extended warranty. The first time I had to use my extended warranty was the first time a pot overboiled and thus overflowed covering the top of my range. Since then, Ive had to have my oven serviced two other times, but resulting from a pot which overflowed on the range.The controls are located in the front, directly below the stove top. There is most definitively a flaw in the design of the model I purchased. It seems quite obvious to me that the design should have included protection from moisture reaching the controls. It is very common for pots to overboil, from time to time, and thus overflow, but this should not cause the controls to malfunction due to seepage. Had I purchased the model that had controls behind the range and controls above the cooking surface, moisture would never reach the controls when a pot overflows. It should not cost hundreds of dollars each time a pot overflows on a range. Had I known that the oven model I purchased had a design flaw that allows moisture to reach the computer controls of the oven, I would have purchased the oven with the controls above the cooking surface.I invested over $2K on this oven because having owned KitchenAid appliances in the past, the KitchenAid brand had historically proven reliable. KitchenAid (or now Whirlpool) can no longer take pride in the quality of their products, most likely relative to the loss of manufacturing jobs in the U.S. Whirlpool ignored me the first time I contacted them on this matter and most recently today when I was told that it was a use matter. Apparently they believe that an overflowed pot is not a common occurrence on a range. I wrote directly to Jeff Fettig, CEO of Whirlpool and he has chosen to ignore me.

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.

This Whirlpool Gas oven with 5 burner top is very good and has given us 12 years of good service so far. The only issue is that the stovetop and oven are not easy to clean and keep clean. The finish is good and has no chips. I would expect the top to be easier to clean and keep clean with the finish technologies available. Same for the oven window glass - it is not easy to clean and keep clean.

The new? improved model with NO center agitator is the worst - clothes tangle badly and the load becomes very unbalanced, wobbly and noisy. How I got talked into this model by a Sears salespeople was a big mistake!!!

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.

Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes dont drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!

We have had the washing machine about four months. When washing sheets, they twist up badly. The machine does not seem to get the clothes very clean. It seems that it does better when we put it on the bulky setting for all washing that we do. More water is needed I guess.

We bought a new Whirlpool refrigerator from Sears last summer --- and after experiencing some motor noise we thought this would be ok. We went away to Mexico for 4 months this past winter and this spring the noise seems to be much worse. It seems to have changed -- and we called Whirlpool and they would not help. They said we pay even though we bought this fridge less than a year ago. Consumers should be made aware that if your fridge is noisy you pay for any servicing - they only cover a malfunction. My fridge needs a professional to look at the cause of the loud motor noise.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

Got a Whirlpool hot water heater 5 years ago has 9 year warranty. The threads on the nipple are rusted out and it’s leaking. It has rusted out so badly that it’s leaking. They are refusing to replace it saying it’s a plumbing issue even though the nipples that they installed are what’s leaking.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

This is the worst washer ever. I purchased this washer (Whirlpool Cabrio Washer Top load) brand new in the box thinking it was a great price and a good deal. Worst choice ever. I have been so disappointed in this product. It is very noisy which is something I have learned to live with. It doesnt even get simple stains out. I have tried every load combination and change detergents and stain remover a couple of times. Most time I have to soak stains again and again and then wash several times and most times it simply doesnt clean clothes. It leaves detergent residue on dark clothes so of course I end up washing those again as well. The towels and sheets turn into mushrooms in the bottom of washer.

Had washer for 5 months. It now has a door latch error. It has been 3 weeks and it is still not repaired. Parts take a week to 10 days to get. We are now going back and trying the original part ordered. Not sure if this will fix it this time, as it didnt the first time, but we have no choice. Whirlpool will not stand behind their product and give us a replacement and for good reason, it is obviously junk and we will have the same issues in 5 months. Calling their help line is a waste of time, they understand your frustration but do nothing to help relieve it. Their supervisors have the ability to do nothing and excel at it. Thought this was a good product when we bought it but are now suffering for this decision.

The Whirlpool water heater I bought 2 years ago at Lowes has had continued problems with its thermocouple causing the water heater to shut down. At first I would have to relight it about every 2 weeks, now I had to do this everyday. I was going to replace the thermocouple until I read numerous sites explaining that several people did this and experienced the same problems.

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.Very disappointed with Whirlpool for not backing their refrigerator. And don’t buy from Home Depot. You can’t return if you buy it. And I have a warranty on it and they have a lemon law 3 repair calls for the same thing and they will take it back. Not true. I will be calling once a week for 5 years until they get me some ice. They don’t deserve a 1 star.

This diswasher is streamlined and elegantly desiged for any kitchen. It stays externally clean with easy to wipe surfaces. Easy to use controls on the top of the door that cannot be accidentally hit when walking by the item. Plenty of internal space for lots of dishes. Internal silverware rack is easily removalble and not in the way of dishes. It is extremely quiet when running, like a soft hum in the air. A real "bang for your buck".

I bought the washer Whirlpool duet on June 2009 (2 years and 2 months to date) and suddenly gave me an F70 code and died on me. It would cost me about $550.00 for parts and $129.00 for labor which is almost $700.00 in total. Its a communication error code where the CCU or the Motor Control Board was the culprit. I called the company for a concession consideration and they said they go by the warranty period. I should have read reviews for this company washers. Now, I have to find myself a better washer. I will never buy Whirlpool again. What a ripoff!

Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

My new Tridel Condo came with a brand new Whirlpool washer and dryer and the washer has not been working well since the beginning. After several service calls the repairman finally gave up and now were getting a new replacement. However its been a nightmare working with them trying to get this washer replaced. The Whirlpool delivery team and the service team cant seem to coordinate a time together for the replacement. We had to make a first appointment for the service guy to uninstall the old unit, the second appt for the delivery guy to drop off the new unit and pick up the old and a 3rd appt to install the new unit. Each appt has a 4 hour wait window. This is their standard procedure, which is totally inconvenient to customers. To make matter worse, the delivery guy came too early for a condo delivery (before 9 AM) and told us he will be back the next day. And he didnt show up. It looks like now we actually have to have 5 appts (including the 2 missed appts by their delivery guy) to have the washer replaced. All the time I wasted waiting for this delivery is worth more than the washer itself. What would be 4 hours X 5 appts = 20 hours. This is the worst customer experience ever. After 3 months of constantly calling Whirlpool and still no washer. Whirlpool needs to hire some competent people who actually care about servicing their customers.

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

This microwave oven has worked well now for about six months and overall we have no complaints. My only complaint is that it has a cheap feel to it, especially when the door is closed...it creates a rattle type hollow noise....it just does not sound like it is well made. Time will tell I guess. The unit works well and heats fairly evenly. The cook options are plentiful but we rarely use most of them as we are usually merely re-heating food or coffee. The defrost cycle does work well for us.We purchased this microwave oven as well as a Whirlpool Range and Whirlpool French Door Refrigerator at the same time from a small Home Depot. Whereas that store had the microwave on display it did not have the other two on display and therefore we purchased them sight unseen....a BAD, BAD mistake. I have reviews for those two so I will say no more about them here. Thus, overall, we are very pleased with this Whirlpool Microwave Oven and would recommend it.

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

My husband and I have been loyal Whirlpool consumers for over thirty years. When it came time to purchase a new refrigerator, we purchased the GC3SHAXVY00 model. It was quite expensive but we decided to splurge. This was the worst mistake. Let me also state that we have had the refrigerator now for maybe 5 years. Within the first 6 months, the door that is the central operating system for the appliance went out. The appliance was still under warranty at that time, so Whirlpool ordered a new door. The technician replaced the door and left. However, within 15 minutes of the new door being replaced, the entire refrigerator began to shut down, not just the freezer. Fortunately, we had the techs cell and we called him and he came back and put the old door on until he could order another new door. That made three doors in the first 6 months of us owning the appliance. Then, the ice maker started freezing up. We were told just to defrost the ice maker once a month, that this was a problem the company was experiencing with this 500-dollar refrigerator. Then, the water line started freezing so we would have to leave the freezer door open for about half an hour every week to get the line to thaw so that we could get the water to come out of the dispenser. Now, the ice maker has quit completely. Are we going to call a whirlpool tech? NO, what for?This refrigerator has been a true lemon from day one. I have three more Whirlpool appliances that have broken down within 6 weeks of purchasing them. It was time to replace our appliances so we thought we would support our local economy by purchasing Whirlpool. To say the least, that will never happen again. I will be replacing all my appliances with LG from this day forward.

My Whirlpool microwave door started cracking little by little. Pieces started falling off. My warranty company stated it was cosmetics, so my warranty did not cover it. Finally, the whole door came off. The warranty company finally agreed to replace the door. Less then a month after replacing the door, part of the handle cracked off. There must be some sort of defect in the plastic used to make these doors, and if so, there should be a recall.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

Whirlpool 5.3 Cabrio. This was the worst experience ever with a washing machine. My first cabrio did not work at all. My second one gave out after 2 weeks. It would not spin. I got my money back and would not recommend this washer.

My husband AND I purchased our Whirlpool Cabrio washer and dryer from Lowes in 2011 (Model # WTW7800XW2). About 10 months after I purchased this I noticed a hairline crack on the right side of the frame that holds the glass top near the hinge. I didnt think to much of this. I figured it may have been screwed to tight when manufactured. A few days ago I noticed the lid wasnt sitting flat and saw the crack had gotten much worse. The Cabrio lid is made with a heavy piece of glass inside a plastic frame allowing you to see through the top. Its pretty obvious that the plastic frame is not durable enough to hold the heavy piece of glass.I called Lowes and they told me that because I didnt purchase their extended warranty that I should contact Whirlpool. I called Whirlpool and was told it was a cosmetic defect because the washer still works. They also told me my washer is outside of its warranty so they would schedule someone to fix it but I was 100% responsible for the repair costs (which I found out will be $400). Out of curiosity I googled this issue online and found numerous people complaining about this exact same issue. When I told this to the customer service agent at Whirlpool, she said there werent enough people to recall the product. Why should I spend $400 when it was a design flaw that caused this problem? I found out the year after my washer was made, the lid was redesigned with a much sturdier frame, Coincidence? I think not!I havent had any problems thus far with the dryer but with the experience Ive had with this washer will make me never by another Whirlpool product again. I cant believe they wont stand by their product! Obviously they know this has been a major complaint on this model from 2011 because it was changed the following year. I have purchased many Whirlpool appliances over the years but dealing with this issues has been frustrating. Im so disappointed in Whirlpool and their lack of integrity!

What is the brilliant idea of a mode dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a free-spin mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the handle part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

The washer was 5 months old and broke. Three service appointments and multiple phone calls, it still wasn’t fixed. Whirlpool sent rusty parts out to my home and that was the second excuse for not fixing the washer. The poor service guy must have been 70 years old. Hello, how do washer parts get rusty when they are not even used and are kept in a box?

I got a Whirlpool washer front loader model number wfw9151yw. Every time I wash sheets, they go into a ball. I called Whirlpool. They sent out a service guy. He said do not wash sheets in a front loader. I called the store. They said call Whirlpool again. Then the second service guy moved the legs down about 1 in. The machine still not right. I feel Whirlpool should replace the machine or give me my money back.

Four years ago, I purchased a Whirlpool refrigerator - French doors (ice and water in the door) and freezer bottom drawer. Against everyone but the HH Greggs salesmans advice, I purchased the extended warranty as I had paid a large sum of money for the refrigerator. Within a year, I began experiencing problems with the ice maker. Over the next few years, I had to have it repaired/replaced an additional three times. Add to the whole mess the incompetency of the A & E Repairmen that required at least two visits each time to complete a repair and their inability to arrive during a 9 hour window, I stayed livid about my refrigerator for three long years. Finally, I demanded a replacement refrigerator under the lemon portion of my warranty. After numerous arguments, the warranty company offered me several different makes and models to pick to replace my hunk of junk. Stupidly thinking that my problems were related to one bad unit, I selected another Whirlpool only to have it completely crash a little over one year after acquiring it. I lost the food in it and am having to wait almost a month for the parts to arrive and the repairman to return. According to him, it will have to be completely rebuilt. I will never, never buy another Whirlpool!

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not lock it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me act of God --- not covered! Would never purchase again!

We purchase all Whirlpool appliances for our new house in Florida in late 2015 from Good Deals Appliances. First repair before 1 wk in-house was the dishwasher. Wires were not connected. Now it is the refrigerator (French door refrigerator model K44913210). We reached out where we purchase the appliances and they gave a number of repairman to connect. He came and told us the compressor & evaporator & valve needed replacement, We found that hard to believe that a 2-yr-old refrigerator needed all this repair. Called another repairman to hear same thing. We were also told this problem is so common with this model. Called Whirlpool. They sent a repairman out. Said same thing first two said. They are paying for parts but not labor. We were told by last repairman that this refrigerator hasnt worked from day one. Passed info to Whirlpool and no comment. We paid a lot of money for an upgraded refrigerator to have it quit in 2 years. Totally not acceptable. On top of this the parts may not work for more than 2 years again. Okay Whirlpool who is going to pay for all the ice & dry ice, the other two repairmen that came. The repairman you sent was double the price of other 2 & will not come back till we pay. We will pass our experience with Whirlpool on to all friends and friends of friends.

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

We purchased this water heater (Whirlpool 50 gallon, 9-year warranty, Regular Electric Water Heater, Model Number ES50R92-45D) in July 2015 when Lowes had a special financing offer. Doing other remodeling in the house, we didnt have it installed until the beginning of November. A local licensed plumber installed this for us and we havent had a hot shower since. We have called Whirlpool at least five times. Theyve had us replace the elements, replace the electronic thermostat AND the regular thermostat, then they even had us call a warranty plumber they use to inspect the tank and authorize what needs to be done next. When he arrived, he said he hadnt ever even SEEN this model before. Being fed-up with cold showers, I called Lowes to see if we could just take the thing back to the store, but they said that since it was after the 90 days, I would have to get an authorization number from Whirlpool. I just spent another 20 minutes on the phone with Whirlpool explaining my situation and they said that they cant authorize the return of a tank that can be repaired. I then asked if we didnt have a money back guarantee and the guy said, Unfortunately NO. He then suggested I call the plumber they had recommended to come out and look at it again. The guy was from Tampa and when he was here, he just wanted to get home since it was nearly 5 PM AND hes the one who said he had never seen this model before. What would be the point of calling him AGAIN??? When I buy a BRAND NEW product still in the box from a reputable store, I do NOT expect to have to troubleshoot and fix it. IT SHOULD WORK. Well, I have learned another valuable lesson from the school of hard knocks (and cold showers)...Always read the comments on a product before purchasing.

Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

I have a Whirlpool refrigerator from 2017 that is causing so many issues and finally completely broken after spending $500 on repairs. 4 months ago, refrigerator was making loud noise and freezer wasnt working. Then within a week the whole unit stopped working. Then, freezer got all frosty and the whole unit got shut off. 2 month later, the ice maker stopped working and nothing is working now. I called the Whirlpool and they offered me to purchase extended warranty for $530. I could not believe they wanted me to spend another $530 on this refrigerator after spending all this money on repairs and still useless. I refused to buy any more Whirlpool product that I used to love in the past. I am just so disappointed with the customer service as the supervisor from Whirlpool said that is why they offer extended warranty. $2000 refrigerator to last me 3 years???? Not doing this again.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

Steam cleaning DOES NOT work! I have complained to Home Depot and Whirlpool since my purchase 9/2018. They sent 2 different repair men and both times I was told there was nothing they can do. I got one phone call from Whirlpool (Maytag) and they sent me a cleaner (wish is just for the stovetop). No other return emails or calls have been acknowledged. My stove looks like it hasnt been cleaned EVER! I was also told to use elbow grease. I am so disgusted and at my wits end. Any suggestions, besides court?

Purchased Whirlpool Microwave 1.6. The design has 5 BIG flaws. 1. Too large in depth, cabinets on each side cant open. 2. The one light under unit is so far to the back wall, you need a flashlight to cook spaghetti or use stove. 3. Too large in height, cant get a big pan on your stove. 4. Top of unit is open so much, if you spilled something from the cabinet above it would go right inside the works. 5. Instructions are hard to read & figure out, the wall hanging support is just one piece and if you dont have 2 main beams youre out of luck. GO buy a GE, put it up in 1/2 time & good & secure and works great. Has 2 lights on each side under unit. Fingers over the holes at the top. 1 inch shorter, 1 inch thinner. To my surprise the turntable is even larger, go figure.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

Whirlpool Wash-And-Go washer and dryer - I purchased these new November 2016. Since week two, they have been a constant problem (i.e. not enough water to even get clothes wet, forget about clean; gulping soap from the dispenser; rubbing holes in clothing; putting rust on washed items). The dryer NEVER gets the clothes dry; no matter what setting they always come out damp, even after Ive put them through for two cycles.Three separate repairmen have come to work on the washer replacing sensors and the entire control board. It worked fine for two weeks, now its back to guzzling soap. (It is supposed to do up to 12 loads on one refill of detergent. I get two per refill. Ridiculous! Soap isnt cheap!) And, today it ruined brand new bathroom mats with rust all over them that I had to hand wash to try and remove without much success. At this point I would advise anyone looking for new appliances to try any other major brand and NOT Whirlpool. As soon as I can get the money, these are being junked and Im NEVER buying Whirlpool anything again!

Bought it less than 2 months ago. It doesnt wash. It doesnt spend. It works every 2-3 hours if Im lucky. Its the worst product ever. Its not like it was refurbished. It was brand new. Smh. I thought it would save me money by buying a washer. Off to the laundromat I go. I do not recommend this product especially to someone who has a family and on a budget.

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool wont honor the warranty because it is installed in a RV.

Apparently the planned obsolescence period for Whirlpool ovens and microwaves is 11 years. Last month, we had to get the oven repaired, and now the microwave has stopped heating. Coincidence??

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

I bought a Whirlpool Dishwasher, Model No. GU3600XTVY in July 2010 for $844.30. In August 2011, it failed to clean dishes. The repairman said it needed a new heating element and computer board which costs $319.92. Today, he installed the new parts and it still wont heat the water! Now he wants to take it in to the shop to check the wiring.My previous Dishwasher was a low quality builder-installed GE that lasted 16 years without repair. If we Americans accept that 1 year is an acceptable life span for consumer products, we will continue to have this type of trash sold to us. Made in America is now the product you dont want to buy.

I have been complaining since 2 months after I bought the Whirlpool Cabrio washer. It is the most expensive piece of junk I have ever bought. There is never enough water to thoroughly wash clothes. The clothes always tangle up. The UL comes on all the time because it is unleveled and clothes were so knotted up that I can’t get them out of the washing machine. I keep calling and complaining, but all I get from Whirlpool is that I need to sort my clothes better and not wash all pants together because the legs will get tangled. So, do I wash some of my dark paints with towels just to keep them from tangling up? I don’t think so. I paid $750.00 for this piece of **. It should wash a mink coat for that price. I keep checking websites in hopes that there is a recall on this thing. For sure, though, I will never buy another Whirlpool product after this purchase.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

Whirlpool Cabrio washer - Absolute piece of garbage! Doesnt clean clothes at all. Too bad there isnt a glass top to this machine where you can witness the inefficient operations as it goes through a cycle. How can a machine be energy efficient when a cycle takes an hour and a half? What a sad situation that this is made in America. I feel like such a sucker when I read all of these posts.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

My Whirlpool washer Cabrio wtw5640xw0 is 2 years old. The computer board is shot, the FOES off balance. To repair would be 554.00 plus tax. I have to say this is the worst washer I have ever bought. My niece told me she just replaced hers that she got 2 years ago also. There should be a recall on this washer. Also I was told the washer and dryer should not share the same outlet.

I have enjoyed my stove for 16 yrs, it is very reliable and easy to use. The heating elements work well and heats up quickly. During this time I have not had any repair done. The areas of improvement that needs to be implemented is the inter glass that is installed at the front looking into the oven. In order to clean you have to take the front door off which is very difficult to put back together.

Whirlpool Model WDT920SADM0 Dishwasher. We built a new modular home so Abraham Builders ordered all my kitchen appliances in 2014. We did not move in and start using the appliances until June, 2016. Here is what happened during the first 6 months: 1) Would not dissolve dry soap or packets as there were still particles and plastic in the dispenser. 2) Dishes were not getting clean and were spotty. 3) Would not dry dishes, ever!!! 4) Parts would keep popping off as we would find them on the bottom or hanging down. 5) Final straw was this morning around 4 a.m. (12/4/16)... woke up to the smell of wire burning in the house and discovered it was coming from the dishwasher that we had put on delay wash that night and when we opened the door, smoke came out from inside!!Since it was past purchase warranty date, we had no warranty and the builder would not return any of my calls on any problems and the manufacturer of my house closed the factory. Needless to say, we now have to spend another $900+ for another dishwasher! Not happy at all about this Whirlpool model and would not recommend it.

Having multiple apartments I have some experience with water heaters, with that being said, old school water heaters would last 30 years with basically no maintenance. Since those old, manual no BS flashing light codes were replaced with Whirlpool brand, I see constant problems. Honeywell valve/motherboards was the worst thing that could have been put on any equipment. More or less they all failed within few months past warranty expiration date. Replacement part is cost almost half of what brand new product costs. When called customer service, they are aware of said problem but will not help, or recall above product. There are plenty of videos and forums of people complaining about the same issue. Being poorly treated by customer service, I know that I will no longer be spending my money on whirlpool brand. 3 years off of the water heater is a joke.

The lid stopped locking just over one year after I purchased a Whirlpool Cabrio top load washer, which disabled the washer from washing. After investigating, it seems the electronic control board needs to be replaced, which will cost $400 just for the part. I have a large family, including a disabled child, and a washing machine is mandatory necessity that I cant afford to replace after only one year.

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!