I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

I thank the folks at Whirlpool for building a washer (Cabrio tub bearing failure) that lasted 22 days just shy of four years, better than the Whirlpool Duet that lasted 14 months, tub bearing failure also. Now I have high confidence that Whirlpool pre-engineers failure into every washer they build.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

Whirlpool Duet Machines - I feel very fortunate as I have not had a single problem whatsoever with my Whirlpool washer and dryer and it is 5 years old. Never once have I needed a part or had trouble with it. I feel bad for those of you who are dealing with this as what is worse than a washer/dryer that does not work?

This Whirlpool Gas oven with 5 burner top is very good and has given us 12 years of good service so far. The only issue is that the stovetop and oven are not easy to clean and keep clean. The finish is good and has no chips. I would expect the top to be easier to clean and keep clean with the finish technologies available. Same for the oven window glass - it is not easy to clean and keep clean.

The refrigerator itself is noisy but thats not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

I have 2 rent houses. I purchased 2 Whirlpool gas water heaters with a 6 year warranty, from Lowes in 2010 and 2011. The warranty just expired on 1 and almost expired on the other. I read the reviews and decided I would not spend my time to get a part, I did not want to put any more money into a bad product. Both water heaters leaked at the Honeywell gas control valve without any warning and flooded both properties. I replaced these with Rheem gas water heaters from Home Depot.

Our new Whirlpool Side-by-Side Refrigerator is very versatile as it serves the needs of a busy, family kitchen. It is heavily used storing cold foodstuffs to feed our family of four, plus two active grandsons. Being able to re-configure the shelving space enables us to adjust the main compartment accommodating items of different sizes (think a thawing turkey or a 24-can case of soft drinks!) to ensure our most functional usage. The same can be said of its freezer space - it too features built-in slots to reposition shelving for varied size packages and boxes. Convenient in-door water and ice dispensers round out the beneficial features of this attractive appliance.

Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

My washer is less than a year old and wont spin out all the water. Ive called out a repair person and they told me there was nothing wrong with the machine, and to read the manual!

After reading many of the 1,500 +/- complaints about this inferior product, I guess I should consider myself lucky. Ours didnt fail until this past Saturday, March 22, 2014. We purchased this Whirlpool (American Water Heater Company) water heater FG1H4040T3NOV at Lowes, and had it professionally installed, in October 2004, and we have had no issues until this past Saturday when we woke up to no hot water. After checking for the obvious, and finding no apparent cause for the failure, I considered it a fluke and relighted the pilot. The pilot took a few attempts to light, but it lit, and the burners came on.Three days later, we woke to no hot water again. This time, we placed a service call to the company that did the initial install. The technician came out, and after his inspection he informed me that the thermocouple/burner assembly needed to be replaced. He also informed me that this is a well-known issue, and Whirlpool has been sending out free updated replacement parts. He called Whirlpool, only to be told that they are no longer offering free, updated parts. Whirlpool also cited that the water heater was out of warranty (by less than 5 months). He gave me Whirlpools number, so I could contact them myself.As I smelled a rat, I began to do some online research about this issue, and, to my chagrin, I found out that I was far from alone with this issue. As of this writing, 1,500+ consumer and professional complaints, a settled class-action lawsuit, etc., etc. I contacted Whirlpool, explained my situation to the support rep, and, he proceeded to tell me that he couldnt help me with free replacement parts, due to the warranty being expired (less than 5 months). I argued with him, stating that this is not a warranty issue, but is in-fact a design/manufacturing defect issue, that has resulted in a redesign/re-manufacture. I cited the myriad of online data and negative testimonials, and I reminded him about the settled class-action lawsuit on this very topic. He acknowledged all of the above, was unimpressed, and offered to sell me the parts.After 15 minutes of back and forth, I asked to be escalated to the next level. But, of course the supervisor was unavailable, and If Id care to leave my name and number... yeah, right. Bottom line, Im very angry! I paid good money to Lowes for Whirlpools product, with a nine-year warranty. I had it professionally installed, and we have no hot water due to poorly designed parts. And... I am being forced to purchase the redesigned parts. Its truly unsatisfying to be an American consumer these days!

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

When I first got my energy eff washer it would not fill up with water. Only about 7 inches or so. Then I read that is you wet some clothes first it goes on wait before it starts. Works excellent with the agitator. Have done clothes without detergent and everything comes out clean. My beef is there is no lint trap so rely on the dryer to get rid of it.

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.

Very unhappy with my top load washing machine. I use more water. Can wash fewer clothes and clothes do not come as clean as with my older Whirlpool. This machine needs a SERIOUS AGITATOR. Will not buy another Whirlpool.

If there had been a choice for no stars I would have given it none. I bought the Cabrio washer and dryer 2 years ago and been dissatisfied from the beginning. It was recommended to me by the repairman who gave me the bad news that my old Whirlpool was not repairable. I suspect that his recommendation came from the fact that it has a good record with regard to repairs and not that it did a good job cleaning clothes.I thought that perhaps there was a learning curve and I would figure it out. Not so. This washer leaves stains, sometimes even not getting something thoroughly wet. The washer does not get clothes clean, especially whites. I have replaced two sets of white towels because they were never entirely clean and eventually became so dingy that I donated them to the Humane Society. I tried using Oxy Clean and even bleach, but nothing works in this washer. Any workout or sports clothes I soak first in the sink because not doing so results in smelly cleaned laundry that has to be repeatedly washed to remove any sweat odors. The final straw came when I washed a small fleece dog pad and it came out of the washer with one third of it not ever having touched water. I tried explaining these issues to Whirlpool customer service agents, who blithely informed me that Whirlpool can do nothing to help. So, I will donate this heap of metal to anyone who is willing to take it on and never purchase another Whirlpool product. Incidentally, I submitted this review to the whirlpool review site and they refused to publish it.

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowes and Whirlpool to replace the washer. I have used two Kenmore washer for 45 years and I never had any problems. I use hot water to kill germs -- well there is not enough water to drown a fly. How can these manufacturers sell such product and then give the consumer such a hard time when they ask for help. Dark clothes have white residue stuff all over them. I have to hand-wash a lot of my clothes. I have never in 45 years had to do this. I am so mad that Whirlpool is taking everyone for suckers. Now I am sure that there are a lot of people who just never take the time to complain; too much trouble and just go buy another brand of machine. We consumers need to demand that manufacturers sell quality products.

Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.

I bought a new house in Hattiesburg with a Whirlpool dishwasher that is loud. It runs normally but when you open it the dishes are just as dirty as when you put them in if not worse since it will spray any residue from the bottom to the top shelf. I have taken it out and inspected all lines and such but can find nothing wrong to the naked eye. Thus I’ve got dirty dishes that must soak since the drying cycle retakes grime back on and then be rewashed.

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

I purchased a Whirlpool microwave oven from American Furniture/TV in Fenton, Missouri on 11-13-2010. It had a Whirlpool 1 year warranty and a Performance Guarantee for five years. I noticed recently that the plastic on the door had hairline cracks near the handle and now is beginning to crack around the glass on the front door. I called American when I noticed the cracks by the handle and was told that it was cosmetic and not covered. Now the cracks around the glass may be a bigger problem if they let fumes out from the microwave. I am waiting for a second answer from American. I feel like the problem is with the plastic itself.

I bought a 50-gal. Whirlpool electric hot water heater about 6 years ago from Lowes. About every two years, something goes bad. So far, I had to replace electronic control board that sits on top of heater twice. Then the heating element went bad. Well, this time, the electronic control board started to smoke and melt. I was home so I smelled something melting and found it. What would have happened if I was not at home? I have dogs that are like my kids; they could have been killed. Whirlpool wants to send the replacement parts knowing this part is no good. Do not buy a Whirlpool electric water heater! Now, Im scared the next time I wont be at home to find the thing smoking. I dont have money to buy a new one. How many other people have the same problem?

My 3 year old Whirlpool refrigerator costing $1285.86, needs a new motor and fan. Of course it died right after a trip to the grocery store. On a week temperatures were well into the 90 degree range. Needless to say my groceries had to be thrown out at a cost of an additional $250. How convenient that the refrigerator died 2 months after the 3 year protection plan ran out. I just spent $182.94 to have a repair person come and check out the refrigerator. I will need to spend another $170.00-$200.00 for the motor and fan once the parts come in, which can take up to another 10 days. Had to go out and buy a backup refrigerator that cost $562.38. Also had an issue with this refrigerator after a year and half with ice building up in the bottom of the freezer. Luckily we had the protection plan at that time, otherwise that would have cost us $157.58. The refrigerator is stainless steel and I have a terrible time keeping the rust off the front of it. At this point l guess all I can do is warn everyone I know to never buy a Whirlpool appliance if this is an indication of how they manufacture their products. So very disgusted with this refrigerator! Sad my old Frigidaire was close to 30 years old when the freezer just wasnt freezing well anymore. Thats why my new backup refrigerator is a Frigidaire and not a Whirlpool.

It works quite well except if you put items in the back of the top shelf of the refrigerator it will freeze them as if they were in the freezer section. I have a bottom freezer and that works quite well. And it is very quiet when running.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I dont think I should have a rust problem after 5 years.

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

I bought a model (W10632082 A) dishwasher, and the top shelf is very flimsy, the dishes and glasses do not get clean, even after I fully removing any food soil from them. The dryer does not work. The dishes come out wet and with water spots. It is very noisy, and the water cycles are programmed to run upwards to three hours!!! The basket for the silverware is designed to be hung on the door, this basket falls off easy, and you cant use the left side because the normal size of the spoons or forks, get in the way of the dish washing soap reservoir, making it difficult to close the door. Do not buy this product. Horrible!!!

Bought a Whirlpool refrigerator from Lowes 5 months ago. Already had a repairman out two times. The refrigerator is defrosting out on the floor. We are constantly having to change towels to catch the water. The last repairman said it could be fixed and started the procedure to get an exchange since it was still under warranty, but now Whirlpool is saying they still want to fix it even after we were told we were getting an exchange. These people are crooks and put out low quality merchandise, then dont back it up. I have seen complaint after complaint on the reviews. Whirlpool needs to be put out of business.

I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...

Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the timer went out this year. Its only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and Id advise people not to buy their brand of anything.

Whirlpool washing machine has always been reliable for me. I have owned 2 and they lasted me many many years. Its easy to use, and cleans clothes perfectly. My family is also a fan of Whirlpool appliances.

This washer is going back. It simply will not spin the water out of the clothes. It says it gets clothes drier than a conventional washer, but I have not found that to be true. I have to use the drain/spin cycle over and over and still the clothes are wet. I had the repair crew out and they were able to get it to spin out a very small load consisting of two sheets and two towels. Other than that, it does not spin out water. It is also very difficult to load if you attempt to leave the center open as they recommend. The cycles are very long. Not being able to look inside without pausing it and waiting for it to unlock is also a huge hassle. I am getting one with a glass top so I can see what is going on. If you leave it open for too long, it cancels the cycle and drains all the water, and you have to start over which is another problem because all your detergent just got drained out before the load gets going. It uses so little water on most of the cycles that the clothes get totally tangled up with one another. I think you should be able to choose the water level manually. I am all for saving water but if I want more water from time to time, this does not allow you to do that. I DO NOT RECOMMEND!

We purchased a gas range (Whirlpool AccuBake model # mfgxfg361lvt1 serial ry1810956) a few years ago and have been very unhappy with the gray grids that it came with. We wrote to you about how we should clean them and you recommended heavy-duty degreaser, pin31552a and gas grate & grill cleaner, pin3167a, which we purchased. Neither worked, even with heavy elbow grease. We are very upset. We have purchased Whirlpool products all of our life and would like an answer or some type of explanation. If possible, can we get the grids in black? We try our best to keep these things clean and this is a very bad patten.

We purchased this Whirlpool pair after our upright machine was unable to be repaired... because of parts coming from China and being hard, if not, impossible to get. We have had this pair for about 2 years now (Lowe’s). It still doesnt clean the clothes and it continually goes off balance when doing sheets, comforters etc. Myself I feel since they have taken the middle agitator out of the machine - it no longer performs the way a washer should and that its main function is to get the clothes clean! I did write a letter to Whirlpool about it and they pretty much told me, “Well too bad.” So much for buying American made products... at least the upright did last 6 years!

GW399LXUS range is Dangerous. Sheet metal cuts your fingers. In over 6 months, Whirlpool has failed miserably in fixing the problem. Bad replacement parts. Incomplete parts shipments. A dozen service calls. The local independent service companies are the only ones who have acted professionally. Other than the poor people who answer the complaint lines, nobody at Whirlpool seems to care. The product is poorly made and the product support is not competent. The range may have the features that we wanted, but who needs all this headache?

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

Bought Whirlpool French door refrigerator. Unit was defective when delivered and I told them so. That was on 06/14/2013. Unit got progressively worse and finally has quit completely. At Whirlpools suggestion we bought a Whirlpool Repair Plan Plus One (another scam) for $300. Repairman came out and told us the refrigerator couldnt be fixed. Now Whirlpool suggests their only option is for us to buy a discounted model. This refrigerator went from bad to not working at all in less than a year and a half. Anyone that buys a Whirlpool appliance with knowledge of how they treat customers and back their products has to be a little crazy.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.

We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!

My NEW Whirlpool top loader just stopped working. I bought it in June 2015. The extended warranty I purchased ended at the end of June of this year. Guess what happened a few weeks later? The thing died. Seems totally fishy! My parents washing machine lasted 20 years. Why does this one die weeks after the warranty expired?

Have, Quiet Partner II, Whirlpool dishwasher. Am 1 person, run only about 3 times a week and within 4 years now it will not even stay on. It will load sometimes with water then turn off. You can try forever and it will not stay on to run cycle. Waste of MONEY if this is how DELICATE they are and do not last.

2007 we purchase a Whirlpool Casio washing machine. Rusted out in three years. 2008 we purchase Whirlpool gold dishwasher. In two years the front panel rusted out. We replaced this panel and now the second one has rusted out. According to Whirlpool they do not cover rust. When we replace the washer it was with a Samsung. NO SIGNS OR RUST IN THE LAST THREE YEARS. When we replace the dishwasher it will not be a Whirlpool. As far as I am concerned, Whirlpool products are junk.

My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to try and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.From day one I hated this washer machine. If you failed to take the clothes out immediately after washing, they would get a musty type odor and I never felt the clothes got cleaned enough. Yesterday, I went to empty a load of laundry and it was soaking wet with water pooling in the bottom of the barrel. Today, I had a certified Whirlpool tech come and look at the washer and he told me to put it at the curb as the rear bearing is shot and needed to be replaced. He also told me not to buy another front loader and the cost of the repair would be approximately $800.Thank you to Whirlpool for manufacturing a true hunk of crap that, may I say, cost me $1300. I will make sure I tell everyone I know that your products are crap and I would rather wash my clothes by hand. I did call the WP customer service number and was told that this is unheard of and that these machines rarely have any problems. After just reading multiple complaints of the exact same problem, I now know that this product is inferior and the design of the bearing assembly is seriously flawed. A major recall is probably in the near future and Whirlpool is hoping that most people will just dump them before the recall is made public.

We recently purchased a Whirlpool fridge, model WRT138FFDW and are very disappointed with a couple things. First of all, the refrigerator arrived with a broken shelf. Although it was no problem getting a replacement, we found out quickly that it is very hard to balance things on a wire shelf. Water bottles and the like fall over. It is completely our fault for not noticing when we purchased, but just giving you a heads up that it will be a pain for you. Secondly, the sound of the fridge is very loud. It truly is driving my wife crazy. When we called Whirlpool, we were told that if they come out to take a look and the part is not under warranty, we would be charged $129. It is a brand new refrigerator, how can some parts not be covered??!! On a positive note, it does keep things cold and the color white is nice. I will not be purchasing any more Whirlpool items for my home. Bad fridge and customer care!!

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....

Whirlpool Cabrio Washer and Dryer - The washer does not stay balanced even with a very small load (even though advertised can wash King size comforter). Even with a light load, we have to put the dryer on Heavy Duty or Bulky...and usually have to dry a second time. When attempted to contact Whirlpool, no help available. WORST PRODUCT I HAVE EVER PURCHASED... Would not even want to GIVE this set to a friend or family member. DO NOT PURCHASE THIS PRODUCT.

We purchased a Whirlpool 5 top burner gas range in 2008. The oven stopped working. It would click 2-3 times, heat to 100 degrees then stop. Luckily, the range was still in the 1 year warranty. WP sent a tech out who eventually deemed it non-repairable. WP replaced the range. We were sent a letter offering an extended warranty plan May/June 2012. We took advantage considering our troubles with the first range. In October 2012, we noticed the oven started the same problem (2-3 clicks and would not ignite). In addition, the top burner clicks on its own to the point to having to unplug it. Since then, we have not plugged it back in for we feel it’s not safe! We have been working with WP Extended Service Plan (ESP). The obligor is the Federal Warranty Service Corp. for 2 months, ruining our Thanksgiving and now a few weeks till Christmas, our family is still without a range/oven. The ESP claims the damage is from chewed wiring from rodents. We live near fields that have just been cut; mice are coming into our home. However, when the tech came out, finally, he claims there are no chewed wires and the part he has to fix the oven is not worth putting in and will contact the ESP claims department to deem the range/oven non-repairable. This is the second range/oven - its doing the exact same problem as the first but ESP refuses to help us. The last supervisor would not do anything. We requested his ID# and he hung up on us. I contacted WP directly and waiting to if they can help.

My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

This is truly a piece of junk! My water heater is 2 1/2 years old and the pilot light will not stay on. Was told that I needed a thermal coupler and paid $30 for shipping. Installed it and still the pilot light will not stay on. Was told again that I needed to replace the main control. Another $30 for shipping. Had that installed and the pilot light stayed on but no hot water. The light was blinking 4x (temperature too hot). WHAT!!? ALL I GOT WAS COLD WATER! Now I was told I need to replace the temperature sensor and they wanted another $30! I told them to I was going to junk it and buy a different brand.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said its Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesnt maintain temperature... Food had to be thrown out because of that.I asked them to refund me my cost or at minimum get a working refrigerator to me because after 4 attempts at trying to fix the problem it still exists... They just want to keep sending a repairman out there who still cant figure out the problem and that has cost me much time away from work not the mention the spoiled food costs... Even when complaining my dilemma to the repairman he said, All they will do is keep calling us and kick the can down the road... They could care less about what it has cost me in time and money... I had to give 1 star to this company but they dont deserve even that one... Dont waste you time thinking a warranty by them is worth a flip and now over 3 months Im without a refrigerator...

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

This was the first new appliance that I had actually ever had and I purchased it in October of 2010. After four months, it started make a grinding sound. I called Whirlpool and the repair man replaced the motor. Approximately four months after that, the lid got stuck and the machine would not respond. Same routine as before, but this time the transmission was replaced. While the machine was apart, I noticed the white insulating panel from the bottom was brown in a spot and looked as if it had gotten hot. A month before the 1 year warranty expired, the washer started making an intermittent grinding sound nearly identical to the sound made when the motor went out. This time a different service company was sent out my Whirlpool and the said that nothing was wrong. Now, the machine is out of warranty and has stopped cleaning close and during the spin cycle the you can hear water running into the machine constantly. Last months water bill shows a 40% increase in water consumption when nothing has changed to incur a larger bill. Seeing all these comments makes me wonder why the heck nothing is being done to force recalls on such poor products. Consumers should be treated with a lot more respect than this. I will never recommend a Whirlpool product to anyone I meet. In fact, I will strongly discourage anyone who is contemplating buying a Whirlpool washer machine.

Started researching online about a week ago because my dryer was making an awful noise. Found out that the new idler pulley system the company used in my Whirlpool cabrio washer & dryer model (WED5500XW0) was so ineffective that they have since started replacing it with the old part #691366 they used to use. Also I am having a problem with my washer not spinning all of the water out of the clothes. Found out that this is a common problem with this model (WTW5500XW0).Had a certified repairman out to replace the dryer idler pulley system. He also calibrated the washer to see if that may help (it did not). The repairman said that some of the Whirlpool washers had been recalled and he had actually replaced some control panels and that seemed to work. He suggested that I contact Whirlpool. So I contacted Whirlpool, thinking that they obviously knew that there have been many problems with these machines (idler pulley part being discontinued & and recall on SOME models), and thought they would be more than willing to rectify this problem. Well think again! The two young ladies that I spoke with sounded like robots, Unfortunately, you are not within your 1 year manufacturers warranty so there would be nothing we could do at this time. Although I must tell you, the second young lady I spoke with did offer to sell me a new washer at a deep discounted price of $386 (which is only $86 more than fixing the washer). I think everyone who has a problem should contact Whirlpool and express this dissatisfaction. And if you are shopping for a washer and dryer, stay away from Whirlpool because their customer service is disheartening.

Whirlpool Cabrio washer - Absolute piece of garbage! Doesnt clean clothes at all. Too bad there isnt a glass top to this machine where you can witness the inefficient operations as it goes through a cycle. How can a machine be energy efficient when a cycle takes an hour and a half? What a sad situation that this is made in America. I feel like such a sucker when I read all of these posts.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.

It washes everything well except the interior of the washer. And the filter is a pain also even when we rinse the dishes beforehand. The buttons are a pain in the ** to see without all of the lights on at night.

We purchased the Cabrio Washer and Dryer from Lowes during a Black Friday sale, November 2016. The items were delivered when we closed on a new home. Thus, we didnt start using the washer and dryer until 3 months after purchase. One month after usage we had our first service call. To the point, what the other reviews say are the exact experience that we are having. Unfortunately, we did not do our research before buying. The washer: Clothes come out wrinkled, littered with lint, and the wash cycles are excessively long. The dryer: Clothes take a long time to dry, and most times we run the dry cycle twice because, after the first cycle, the clothes are still damp.Even though the washer and dryer can accommodate larger loads, we are forced to break out the laundry into smaller loads to get better results. Still, doing the laundry is negative experience with the Cabrio. Recently, it took nine hours to fully complete 5 loads of wash. That included the dryer cycle. The repairman said that he is well familiar with the issue. It is the new technology. The software is incredibly sensitive and can fault easily. This leads to another negative feature. The software is restrictive leaving the user with little control over how they want the wash and dry cycles to perform.Going back to the conversation we had with the repairman. He said he had a Whirlpool washer and dryer at home that was over 10 years old. The old fashion kind with the dials and less complicated technology; and he has never had an issue. I have to agree with that. Our second home has the Whirlpool Duet (washer and dryer) that are 13 years old. Never had a problem technically and with washing and drying clothing. We plan to try to contact Whirlpool about their return policy. Not a quality product. Definitely cannot recommend this washer and dryer. We truly purchased junk.

As many others have posted - the Cabrio washer is awful. Cycle time > 1 hr. Clothes not clean and caked in soap even with extra rinse. Phone Whirlpool and found they dont care. All theyd say is its government regulation fault but for $100 they could send a technician to ensure it is working as designed. To environmental reasons for the new design, seems to me it missed the mark. Longer cycles, extra washes, extra rinses... All I can say is - Unbelievable!!!

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

Five years ago, I decided to splurge on a really nice (expensive) over-the-range microwave during a complete kitchen remodel and had the Whirlpool Gold Velos Microwave GH7208XRS installed, thinking Whirlpool would be a reliable brand to replace our 18+ year-old (still working) Kenmore countertop model that we had used previously. About 4 months ago, after a couple of mysterious cases of the control panel going haywire (turning on by itself in a different modes), it started pouring smoke out the top and service was called and the magnetron and inverter were replaced to the tune of $482.Fine, things happen. Yesterday, while opening the door, the handle snapped off and (upon closer inspection) I noticed cracks around all sides of the door frame - see photos. After reading about similar complaints about Whirlpool microwaves on this forum, I really feel that this is a defect in materials and should be recalled or at least addressed by the company if they want to maintain their reputation. Right now, I am waiting on their authorized repair service to see what my recourse will be.

My fridge is only 8 months old and stopped working about 5 weeks ago. They have sent repair techs out 5 times, replaced the compressor, condenser, some fan thing and evaporator. It worked for 2 days then the compressor started leaking again. Ive lost 2 refrigerator full of groceries. It damaged my floor. I was unable to have family over for Christmas and Ive been using a mini fridge. The Whirlpool customer service people have been no help and some have been very rude. I have no idea when this will ever be fixed. There is no way I would ever buy any appliance from Whirlpool again. Terrible experience.

My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

I purchased model #GI7FVCXWY01, SERIAL #KY4234335, and it arrived in Jan 2010. It is now going in the trash! Two repair companies came out and both told me the ice maker had issued a recall, but in reality, Whirlpool told me to buy the replacement part for $348.73 to fix their poor design! I called the 1-866-698-2538 customer service and so sorry is all you get! By the way, neither of the repair were willing to install the replacement part, as it takes too long to install and these compressors are never the same after the ice maker has these issues! Both repairmen said to trash the refrigerator. How sad that a $2500 refrigerator only last from Jan 2010 until June 1, 2014!!! I will never buy a Whirlpool anything!

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

We purchased a Whirlpool Gold Induction range, model#WF1910H0AS0, from Lowes Home Center for ~$1700.00, about 1.5 yrs ago. One night my wife was cooking dinner on the stovetop and she heard 2 loud pops and the whole cooktop went dead. We had Bobals appliances repair look at the range and they gave us an estimate of $800.00!! to replace the module board. The repairman said the module board had shorted out and burned. Thankfully my wife wasnt electrocuted. I contacted Whirlpool customer service, they said, There isnt anything they can do. The warranty is only 1 year. I also contacted Lowes customer service. They told me the same thing as Whirlpool, nothing they can do, 1 year warranty, etc. I have the part# of the module in the stove, W10390743, serial#31811552. After an internet search, this part # had been superseded, which tells me Whirlpool knows they have a problem. These ranges need to be recalled. I plan to contact the US consumer product safety commission to initiate a recall. Please inform consumers if they have this Whirlpool induction range with this problem, to also notify the Consumer product safety commission.

Got the dreaded 4 flashes LED status - High Temperature Shutdown. Online and vendor documentation says that this condition requires gas valve unit replacement, a $115 option. If your Pilot remains burning, but main burner does not kick in, then a good guess is the circuit board requires a reset. Prior to any further work, test the Thermopile, that is the round item with two blades located below and to the right of the gas valve unit. Move knob on control panel to OFF1) Pull out plug with red and white wires located on front of gas control. 2) Have someone Hold in the control knob on the unit at Pilot, and make sure Pilot flame is burning. 3) Using a multi-meter, set it to millivolt reading, and test voltage across the two wires. Voltage should be greater than 350mV, preferably >500mV. 4) If you get a reading in that range, your Thermopile is good. Turn knob to off position. Do NOT uncouple gas lines. 5) Piezo Igniter wire comes apart, disconnect it. 6) Remove screw that holds front cover. (screw located bottom left as you look at the unit) 7)Cover simply pulls off directly towards you. 8)Remove the screw holding the circuit board to the cover, and remove circuit board by unclipping it - 3 clips, one either side and one at bottom. 9) Unplug the 3 strand thermostat cable, you should now have the circuit board clear. 10) Take a piece of aluminum foil, fold it twice, then lay circuit board on it facing up, do it on top of tank, want it grounded. 11)Using one of the multimeter probes, wrap a piece of foil around it, keeping point free, and ground it too. Then slowly work around the board, touching all the solder connections you see, as well as the chip legs. Pay particular attention to the round objects on the board (capacitors), make sure to ground out each of the solder points, visible either side. (takes about 5- 8 minutes, take your time) 12) Once done, reconnect thermostat cable to board, then reinstall board into cover (dont forget the screw)13) Place cover back into place, screw in cover screw, reattach Piezo wire and black electrical plug with thermopile wires. 14) set Knob to Pilot, get pilot lit (may take a few hits on the Piezo button) and while still holding the knob in, watch to see what LED flashes you get (there will be a 10 second time lapse before it will start to flash) 15) You should either get 1 flash or 7 flashes, that means the board is reset, now turn knob to warm, and see if main burner kicks in. Good luck, and for a half hours work you have saved yourself $$$. PS: If it occurs again, you have sediment build up, need to drain the tank.

I bought a commercial coin operator washer (Whirlpool washer model CAE2743BQ) for $800 and after using it for 4 months the washer stop working. The main board panel lights turned all and the washer did not start. Called Whirlpool several times and nobody could help me and told me to look online for a distribution center to get parts. The customer service only knew about regular washers not coin operator. The washer had only 3 months warranty from Home Depot and I was supposed to pay for all the repairs and Whirlpool would pay for parts. So far I spend $400 in repairs and the certified technicians could not repair the washer. They replaced the actuator shift, the main board etc, etc and nothing. The technicians reset the washer at least 10 times, calling Whirlpool tech support and the washer worked for one load and the main board lights stayed on all over again, the start button did not work. I sent a letter to the warranty department that I got online and they told me to call the same 1800 that I had called at least 50 times in the past year. Now it has been more than one year and the machine is defective. Technician said could be the soap that my tenants are using, or overloading the washer or an electric problem that they cannot identify. I gave up... I will not buy a coin operator heavy duty washer from them again. I requested a return authorization for a defective product and I did not get anywhere. Thanks.

Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

I purchased this rather expensive gas range and use the oven very little. We are empty nesters that eat out every day. Went to use oven and it had error code for cooling fan. Called repairman who replaced sensor and oven worked (literally used two times in 4 months). Now error code again. When I checked the code I realized this is a problem with these stoves. Whirlpool why no recall or free fix?